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ABOUT THE JOB

Ready to join a fun, growing athleisure brand? GOAT USA is looking for an exceptional IT Project Manager to lead and deliver technology initiatives that support our apparel retail and wholesale business. In this role, you will manage cross-functional IT projects from planning through execution, ensuring systems, integrations, and processes align with business goals and support our continued growth.

You’ll work closely with cross-functional teams across product development, planning, supply chain, retail operations, wholesale, e-commerce, and IT.

The ideal candidate has a strong understanding of apparel retail and wholesale systems and enjoys working at the intersection of business and technology. This is an exciting opportunity for a highly organized, collaborative project manager who is passionate about driving system improvements, delivering impactful solutions, and supporting a fast-paced, omnichannel organization.

Job Title

IT Project Manager (Apparel Retail & Wholesale)

Job Purpose

The IT Project Manager leads and delivers technology initiatives that support the retail and wholesale operations of GOAT USA. This role manages cross-functional projects across product development, planning, supply chain, wholesale, e-commerce, and retail systems, ensuring effective collaboration within cross-functional teams. The IT Project Manager is responsible for clearly documenting business and technical requirements, driving successful project execution, and ensuring all initiatives align with overall business objectives.

Duties and Responsibilities

• Plan, manage, and deliver IT projects end to end, from initiation through post-implementation support, including scope, timelines, budgets, resources, and risk management.
• Select and apply appropriate project management methodologies (Agile, Waterfall, or Hybrid) based on project requirements and business needs.
• Track project progress and provide clear, regular status updates to stakeholders and leadership.
• Lead requirements gathering with business stakeholders across merchandising, planning and allocation, supply chain, retail operations, wholesale, finance, and e-commerce.
• Document, review, and maintain clear, complete, and traceable business, functional, and technical requirements, ensuring proper approval, version control, and communication.
• Translate business requirements into technical solutions in collaboration with internal IT teams and external vendors.
• Maintain comprehensive project documentation, including business requirements documents, functional and technical specifications, process flows, system diagrams, user stories, acceptance criteria, test plans, implementation documentation, and training materials.
• Act as the primary liaison between business teams, IT, and external vendors to ensure alignment and successful execution.
• Manage projects involving apparel retail and wholesale systems, including ERP, PLM, POS, WMS, and EDI integrations.
• Ensure project delivery aligns with seasonal calendars, product lifecycles, and sell-in and sell-through timelines.
• Coordinate and support system testing, user acceptance testing (UAT), and production deployments, ensuring solutions meet business expectations and documented requirements.
• Provide ongoing systems support, administration, and training as needed.
• Develop training manuals, guides, and documentation for systems.
• Support and enhance omnichannel capabilities, including fulfill-from-store, store availability, buy online pick up in store, home delivery, B2B, and wholesale solutions.
• Support Centric and NetSuite integrations, administration, and ongoing optimization.

Requirements:

• Bachelor’s Degree in related field
• 3-5 years of experience in related field
• Experience in systems: Centric, NetSuite.
• Proven experience managing IT projects in a retail/omni-channel and wholesale environment.
• Solid understanding of apparel retail/omni and wholesale business processes.
• Expertise in Microsoft Office Suite (Word, Excel, PowerPoint, etc.).
• Excellent verbal and written communication skills.
• Strong communication, leadership and team management skills.
• Excellent organizational and time management skills.
• Ability to communicate effectively in English
• Full-Time, exempt.
• Normal working hours are from 9:00 a.m. to 5:30 p.m., Monday through Friday; must be flexible to work evenings and occasional weekends.
• Location: Plainview, NY

ABOUT US

GOAT USA, founded on Long Island in 2016, is a dynamic athleisure fashion brand known for delivering high-quality products and a customer-first experience. Our brand embodies the aspirational motto, “Ordinary People Do Extraordinary Things,” represented by our iconic logo, Chuck the GOAT. We inspire everyone to be the GOAT!

Our growth is fueled by strong connections, whether through live event pop-ups across the country, our e-commerce website, brick-and-mortar stores, or partnerships with leading retailers in the industry. With a team of over 150 employees (and growing), GOAT USA fosters a culture of innovation, collaboration, and camaraderie, making it an exciting place to work and grow.

Please visit our Instagram at @goatusa and our website, for a better understanding of the brand, product line, and founder’s story.

Full Time U.S. Employee Benefits Include

• Paid vacation and sick time
• Paid Holidays
• Weekly free lunch, drinks, & snacks
• Health Insurance
• DCA/ FSA account
• Employee discount
• And more

SALARY RANGE

The salary for this role is $80,000 annually. The salary offered will take into account a number of factors, including the applicant job-related knowledge, skills, and experience, among other factors. A bonus may be included as part of the compensation package offer.

Life at GOAT USA

Life at GOAT USA is dynamic, fun, and welcoming, where every team member contributes to our energetic and collaborative culture. We believe in celebrating our team with perks like free lunch once a week, complementary drinks and snacks, and generous discounts on all GOAT USA products. Join us and be part of a company that values passion, creativity, and community!

Equal Employment Opportunity Statement

GOAT USA is proud to be an equal opportunity employer. We are committed to equal employment opportunity regardless of race, sex, religion, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status or any other basis protected by law. GOAT USA considers all qualified applicants regardless of criminal histories, consistent with legal requirements.

ABOUT THE JOB

Ready to join a fun, fast-growing athleisure brand? GOAT USA is seeking a dynamic Retail Operations Manager to drive operational excellence across our retail store network. This role is responsible for developing and implementing standardized processes, leading cross-functional initiatives, and optimizing daily store operations to ensure efficiency, consistency, and profitability company-wide.

Reporting directly to the VP of Operations, you will oversee all operational aspects of new store openings from build-out through launch, while also supporting and improving processes across existing locations. You’ll collaborate closely with Retail, Logistics, and Corporate teams, manage key vendor relationships and operating expenses, and lead initiatives focused on automation, systems integration, and productivity enhancements to support the continued growth and success of GOAT USA.

Job Title

Retail Operations Manager

Job Purpose

The Retail Operations Manager will drive operational excellence across the retail store network by developing standardized processes, leading cross-functional initiatives, and optimizing day-to-day execution. This role is responsible for improving efficiency, managing vendor relationships and operating expenses, and overseeing the successful planning and execution of new store openings from build-out through launch. The position will also support existing store operations through process improvements, infrastructure coordination, inventory oversight, and documentation of best practices to ensure scalable, consistent, and cost-effective operations company-wide.

Duties and Responsibilities

• Develop and implement standardized operating procedures (SOPs) across retail, logistics, and corporate teams.
• Oversee execution of seasonal initiatives, daily operations, and key business rollouts.
• Lead projects focused on process automation, systems integration, and productivity enhancements.
• Manage vendor relationships related to logistics, packaging, supplies, facilities, and operational systems.
• Support budgeting, forecasting, and cost-control initiatives for operations-related expenses.
• Review all expenses and manage a bid/RFP process on an annual basis for all supplies (bags, stickers, flyers, equipment, fixtures, etc.).
• Analyze operating costs and propose strategies to improve profitability and efficiency.
• Lead and coordinate all operational aspects of new store openings, including planning timelines, checklists, and opening readiness.
• Manage new store build-out coordination by working directly with contractors, vendors, and internal teams to ensure build-outs stay on schedule and meet operational requirements.
• Coordinate store infrastructure setup, including internet installation, POS systems, security systems, and other operational technology required to open and operate a store.
• Oversee ordering, delivery, and setup of store fixtures, equipment, and operational supplies for new stores.
• Serve as the primary operational point of contact for new stores during the pre-opening and opening phases.
• Support store openings by coordinating walkthroughs and final readiness checks prior to opening.
• Drive local and company-wide initiatives to streamline, standardize, and optimize store procedures, policies, and daily operations across new and existing stores.
• Support retail operations for existing stores by assisting with process improvements, operational troubleshooting, and documentation of best practices.
• Assist with inventory audit processes in collaboration with inventory, planning, and store teams to ensure accuracy and compliance.
• Maintain organized documentation related to store operations, opening procedures, vendor contacts, and operational standards.

Requirements:

• Bachelor’s Degree
• 3-5 years of experience in related field.
• Excellent verbal and written communication skills.
• Strong communication, leadership and team management skills
• Excellent organizational and time management skills.
• Exceptional interpersonal and conflict-resolution skills.
• Expertise in Microsoft Office Suite (Word, Excel, PowerPoint, etc.)
• Ability to communicate effectively in English
• Full-Time, exempt.
• Normal working hours are from 9:00 a.m. to 5:30 p.m., Monday through Friday; must be flexible to work evenings and occasional weekends.
• Travel to GOAT USA current and potential retail locations is required.
• Location: Plainview, NY

ABOUT US

GOAT USA, founded on Long Island in 2016, is a dynamic athletic lifestyle fashion brand known for delivering high-quality products and a customer-first experience. Our brand embodies the aspirational motto, “Ordinary People Do Extraordinary Things,” represented by our iconic logo, Chuck the GOAT. We inspire everyone to be the GOAT!

Our growth is fueled by strong connections, whether through live event pop-ups across the country, our e-commerce website, brick-and-mortar stores, or partnerships with leading retailers in the industry. With a team of over 150 employees (and growing), GOAT USA fosters a culture of innovation, collaboration, and camaraderie, making it an exciting place to work and grow.

Please visit our Instagram at @goatusa and our website, for a better understanding of the brand, product line, and founder’s story.

Full Time U.S. Employee Benefits Include

• Paid vacation and sick time
• Paid Holidays
• Weekly free lunch, drinks, & snacks
• Health Insurance
• DCA/ FSA account
• Employee discount
• And more

Life at GOAT USA

Life at GOAT USA is dynamic, fun, and welcoming, where every team member contributes to our energetic and collaborative culture. We believe in celebrating our team with perks like free lunch once a week, complementary drinks and snacks, and generous discounts on all GOAT USA products. Join us and be part of a company that values passion, creativity, and community!

SALARY RANGE

The annual salary for this role is $85,000. The salary offered will take into account a number of factors, including the applicant job-related knowledge, skills, and experience, among other factors. A bonus may be included as part of the compensation package offer.

Equal Employment Opportunity Statement

GOAT USA is proud to be an equal opportunity employer. We are committed to equal employment opportunity regardless of race, sex, religion, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status or any other basis protected by law. GOAT USA considers all qualified applicants regardless of criminal histories, consistent with legal requirements.

ABOUT JACK ARCHER

We’re redefining the future of menswear—with performance-driven apparel that looks sharp, feels great, and works in real life. Every stitch, click, and conversation is a chance to raise the bar. We act like owners, never settle for average, and move with urgency. At Jack Archer, we’re a team of builders, united by intention and an obsession with delivering for our customers. Come join us and do the best work of your career!

ABOUT THE OPPORTUNITY

We’re looking for a Brand & Marketing Designer to play a key role in shaping how Jack Archer shows up across all marketing and brand touchpoints. This is a highly collaborative, hands-on role focused on creating compelling visual assets that support our growth—from paid media and digital campaigns to apparel graphics, packaging, and brand activations.

This role is based in our New York City headquarters and operates on a hybrid schedule, with in-office collaboration Tuesday through Thursday. We believe our best creative work happens when we’re building side by side, while still allowing flexibility outside of core in-office days.

While the primary focus of this role is supporting Jack Archer’s overall branding and marketing efforts, you’ll also contribute to select partnership initiatives, including creative support for our PGA partnership across campaigns and activations.

WHAT YOU'LL DO

• Design creative assets for paid media across digital channels
• Support brand and marketing campaigns across web, email, and social
• Create graphics for apparel, including logos, prints, and placement files
• Design packaging and prepare production-ready packaging files
• Contribute to creative for brand activations, events, and partnerships
• Support partnership initiatives (including PGA) with co-branded assets and campaign creative
• Collaborate closely with Marketing, Product, Storefront, and Partnerships teams
• Manage multiple projects simultaneously while meeting deadlines
• Ensure consistency and quality across all brand touchpoints

WHAT YOU HAVE

• 5+ years of experience in brand, marketing, or graphic design
• Strong portfolio showcasing branding, marketing, and production-ready design
• Proficiency in Figma and Adobe Creative Suite (Illustrator, Photoshop, InDesign)
• Comfortable working in Google Workspace and Slack
• Strong understanding of typography, layout, color, and brand systems
• Ability to balance creativity with speed and execution
• Detail-oriented with experience preparing files for print and production
• Clear communicator who thrives in a collaborative environment
• Portfolio required. Applications without a working portfolio link will not be reviewed. Please include the link in your resume

WHY YOU’LL LOVE IT HERE

• Direct impact on the growth of one of the fastest-scaling men’s apparel brands
• Competitive salary, and meaningful equity (corporate roles only)
• 100% medical, dental, vision coverage, access to One Medical, Headspace, Spring Health
• Flexible PTO with 12 holidays, competitive parental leave
• Wellness stipend of $1,200 annually paid on a monthly basis
• Fertility reimbursement of $20,000 lifetime benefit from Carrot Fertility
• Lunch stipend every day of the week from DoorDash

Our South Shore CPG client is looking for multiple onsite Packaging Production Designers starting this week; you'll be working on mock ups for packaging and this role is onsite in Norwood, MA and next week and will go for 4-6 weeks.

Duties/ Responsibilities:

• Create innovative and attractive packaging designs that align with our customers’ brand identity and expectations.
• Develop and execute designs for various marketing collateral, including brochures, labels, logos, marketing materials and promotional materials.
• Collaborate across multiple departments, with a focus on the marketing, product development, and sales teams to understand design requirements.
• Generate design concepts, sketches, and mockups for review and feedback.
• Implement revisions to match sales or development requests.
• Maintain brand consistency across all design materials.
• Stay up to date with design trends, tools, and techniques to maintain a competitive edge in the industry.
• Understand and verify the accuracy of copy, regulated package elements, and basic compliance requirements.

Looking for:

• 2+ years in proofing, pre-flighting, preparing, and press checking files
• A portfolio showcasing your design skills and creative capabilities with recent packaging samples in the portfolio.
• Experience with 3D renderings, CAD and packaging software a plus!
• Proficiency in graphic design software, including Adobe Creative Suite (Illustrator, Photoshop, InDesign, etc.).
• Knowledge of packaging design, materials, and production processes
• Knowledge of printing processes, substrates, and finishes.
• Knowledge of branding, typography, color theory, and layout design.
• Ability to manage multiple projects and meet deadlines.
• Ability to work collaboratively as a member of a team and independently on assignments.

About Reputation

Reputation, founded in Silicon Valley in 2013, is the industry's sole platform that uses an AI-powered product stack to help companies measure, manage, and scale their real-time reputation performance everywhere, effectively functioning as a business's eyes and ears across all customer feedback channels to uncover predictive insights. This market leadership is reinforced by significant funding from top-tier firms like Bessemer Venture Partner, Kleiner Perkins, and Marlin Equity Partners, driving substantial annual recurring revenue from Global Fortune 1000 companies, major automotive OEMs, healthcare systems, and top property management firms, with trust from over 250 partners including Google and Meta. Recognized recently as America's Greatest Midsized Workplaces by Newsweek which rewards excellence and career development, and attracts player-coaches, team-oriented collaborators, and individuals who value perseverance and hustle.

Your Role at Reputation:

Reputation pioneered the category of online reputation management more than 15 years ago. Today, we're redefining it for the AI era - helping companies transform customer feedback into operational intelligence that drives growth, efficiency, and exceptional experiences.Lead enterprise growth across the Property Management vertical, with a focus on large multifamily operators. You'll own the full sales cycle from prospecting to close, building executive relationships with CMOs, CXOs, and Operations leaders who are rethinking how reputation and resident experience data drive operational performance.

This isn't transactional selling. You'll act as a strategic advisor, helping operators connect the dots between online sentiment, leasing velocity, retention, and asset value. Success requires fluency in the language of property management, not just software, along with the ability to navigate complex buying committees and long sales cycles with patience and precision. The right candidate challenges assumptions, shapes how prospects think about reputation and experience data, and earns trust by leading with insight rather than product features.

You've sold into property management before. You understand the operational realities of large management companies, and you know how to run a disciplined sales process while staying adaptable to how these organizations actually buy. You'll drive both new logo acquisition and expansion within existing strategic accounts, working across national and large regional multifamily portfolios. Deal sizes typically are six figures. If you've closed six and seven-figure deals in this space and want to own a category-defining vertical, let's talk.

How You'll Shape the Experience:

• Drive new business within large multifamily operators and regional portfolios.

• Aggressively hunt and close new business, owning the entire sales cycle from prospecting to deal close.

• Lead complex, multi-stakeholder deal cycles with a consultative, insight-led approach

• Develop and implement go-to-market strategies aligned with industry-specific goals and growth targets.

• Build and maintain strong relationships with senior-level decision-makers, including CMOs, CXOs, Directors of Marketing, and VPs of Operations.

• Collaborate cross-functionally with Marketing, SDRs, Customer Success, and Product teams to drive client success.

• Identify new business opportunities and grow market share across national and regional property management portfolios.

• Provide market feedback to inform product innovation and positioning.

• Coordinate internal resources and stakeholders to deliver exceptional customer outcomes.

• Perform additional duties as assigned.

The Skills That Set You Apart:

• 8+ years of experience in SaaS sales, with a strong preference for experience in the Property Management industry.

• Undergraduate degree preferred; equivalent relevant experience will also be considered.

• Proven success selling to property management companies with a clear understanding of the industry's reputation, resident experience, and operational pain points.

• Track record of exceeding quota in a consultative sales environment.

• Demonstrated ability to build and manage a sales pipeline through prospecting, networking, and strategic outreach.

• Comfortable operating with autonomy while maintaining pipeline discipline and forecast accuracy

• Proficiency in Salesforce (preferred) with strong forecasting skills and attention to detail.

• Highly motivated self-starter with the ability to work independently from a home office.

• Ability to command a room with C-level audiences and translate complex data into business outcomes

• Comfortable leveraging cross-functional teams to create customer value and close complex deals.

Where You'll Connect & Collaborate:

• This role is aligned to the region or territory you support (entire U.S. coverage), and you may be based anywhere within that region. While this position is not tied to a specific office, we value in-person connection and collaboration. Travel to a Reputation office or customer site may be required periodically for team meetings, customer engagement, or key business moments (25-35%).

Our Benefits & Perks

We believe our people deserve to feel supported, valued, and rewarded both in and out of work. That's why we offer a generous and thoughtfully designed benefits package, including:

Paid Time Off:

• Flexible PTO for salary paid employees

• Hourly employees accrue PTO based on tenure & receive 5 sick days annually. Sick days are available day 1. PTO accrues on a per paycheck basis.

• 10 company paid holidays plus 4 "Extended Company Holidays," which are additional paid days off for the company.

Health and Welfare Benefits

• Multiple medical and dental plan options, plus 100% company paid vision coverage

• 401k available through Fidelity

• Paid Parental Leave for all eligible employees as of day 1 of employment

• Employer paid short and long term disability and life insurance

• Critical Illness, Accident & Hospital Indemnity insurance

• Employee Assistance Program (EAP)

• Access to a wide variety of perks and wellbeing apps:

- PerkSpot: Employee discount program

- Wellhub (Gym Pass): Access to virtual wellbeing apps, coaching, and gym memberships

- Carrot Fertility: Support for fertility, family planning, maternity, parenting, and hormonal health

- Omada: Virtual prevention and physical therapy program

- Ladder: Supplemental life insurance

- SoFi: Financial wellbeing platform with 1:1 advice

- Fetch: Pet insurance discount program

- Spring Health for Guardian: Virtual mental health support

- XP Health for Guardian: Virtual eyewear platform

- : Mortgage services discount program

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

To learn more about how we handle the personal data of applicants, visit ourCandidate Privacy Notice.

Applicants only - No 3rd party agency candidates.

Impact you will make

We are seeking an experienced Product Manager to lead the vision, strategy, and execution of our Patient Experience and Denials Prevention analytics products focused on healthcare revenue workflows in healthcare. This role provides both strategic and people leadership, overseeing a team of Product Owners while working cross-functionally to ensure our solutions deliver measurable value to healthcare providers.

The Product Manager will collaborate closely with the Sr. Director of Product Management and fellow Product Managers to define portfolio strategy and drive cross-product alignment. This role is responsible for turning market needs and business goals into actionable roadmaps, partnering across the organization to deliver high-impact analytics products that support operational efficiency and financial performance in the revenue cycle.

Responsibilities:

• 
  
  
• Lead the product direction for a defined domain, including shaping the roadmap, aligning with business objectives, and ensuring successful delivery
  
  
• Manage and mentor a team of Product Owners, supporting their development and ensuring clear priorities and execution
  
  
• Collaborate with other Product Managers and the Sr. Director of Product Management to develop and maintain an integrated product portfolio strategy
  
  
• Translate customer and market needs into business cases, value propositions, and prioritization frameworks
  
  
• Guide cross-functional teams through the product lifecycle, from ideation to delivery and adoption
  
  
• Ensure strong coordination with Engineering, UX, Data Science, Marketing, and Customer Success teams
  
  
• Monitor product performance through defined KPIs and partner on go-to-market and enablement activities
  
  
• Maintain subject matter expertise in revenue management and revenue recovery workflows
  
  

Qualifications:

• 
  
  
• 5+ years of experience in product management or related roles, with 2+ years of team leadership preferred
  
  
• Proven ability to manage and mentor Product Owners or similar roles
  
  
• Strong collaboration and communication skills, with experience leading through influence across departments
  
  
• Deep understanding of the healthcare revenue cycle, particularly revenue recovery processes
  
  
• Experience with analytics, SaaS, or data-driven solutions in a regulated or healthcare setting
  
  
• Strategic thinker with strong execution skills and attention to measurable outcomes
  
  

What we would like to see

• 
  
  
• Experience with process diagrams and flowcharts (MS Visio, Draw IO, etc.)
  
  
• Experience in a customer-facing role
  
  
• SQL and database knowledge a plus
  
  

About FinThrive

FinThrive is advancing the healthcare economy.
For the most recent information on FinThrive's vision for healthcare revenue management visit /why-finthrive.

Award-winning Culture of Customer-centricity and Reliability

At FinThrive we're proud of our agile and committed culture, which makes FinThrive an exceptional place to work. Explore our latest workplace recognitions at careers#culture.

Our Perks and Benefits

FinThrive is committed to continually enhancing the colleague experience by actively seeking new perks and benefits. For the most up-to-date offerings visit /careers-benefits.

FinThrive's Core Values and Expectations

• 
  
  
• Demonstrate integrity and ethics in day-to-day tasks and decision making, adhere to FinThrive's core values of being Customer-Centric, Agile, Reliable and Engaged, operate effectively in the FinThrive environment and the environment of the work group, maintain a focus on self-development and seek out continuous feedback and learning opportunities
  
  
• Support FinThrive's Compliance Program by adhering to policies and procedures pertaining to HIPAA, FCRA, GLBA and other laws applicable to FinThrive's business practices; this includes becoming familiar with FinThrive's Code of Ethics, attending training as required, notifying management or FinThrive's Helpline when there is a compliance concern or incident, HIPAA-compliant handling of patient information, and demonstrable awareness of confidentiality obligations
  
  

The physical demands and work environment characteristics described here are representative of those that a colleague must meet to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Know Your Rights
Pay Transparency Notice

FinThrive is an Equal Opportunity Employer and ensures its employment decisions comply with principles embodied in Title VII, the Age Discrimination in Employment Act, the Rehabilitation Act of 1973, the Vietnam Veterans Readjustment Assistance Act of 1974, Executive Order 11246, Revised Order Number 4, and applicable state regulations.
2024 FinThrive. All rights reserved. The FinThrive name, products, associated trademarks and logos are owned by FinThrive or related entities. RV092724TJO

| FinThrive Careers | FinThrive Benefits & Perks | Physical Demands

About the Role

What you will do

• 
  
  
• Own the process for building payer relationships, identifying payer requirements for connection, translating requirements into user stories for the development team, coordinating implementation and testing, and ensuring the payer connection is successful in production.
  
  
• Fill the role of subject matter expert in relation to prior authorizations and notice of admission both in terms of payer requirements and overall business requirements to successfully manage prior authorizations between providers and payers.
  
  
• Identify and document the correct method of submission and status for prior authorizations to payers based on the payer requirement for specific service or CPT code including EDI 278 215/217, UMO payer portal, or Fax.
  
  
• Document payer portal prior authorization workflows for robotic process automation and work with the RPA development team to build and test new payer portal prior auth automations.
  
  
• Define and monitor key metrics for prior authorization connectivity, including transaction turnaround time, error rates, and customer satisfaction
  
  
• Maintain up-to-date knowledge of regulatory requirements impacting prior authorization processes and ensure compliance in all payer connections
  
  
• Become an expert in the upcoming Da Vinci FHIR prior authorization standards and work with development and business teams to ensure successful transition to FHIR
  
  
• Work with payers and providers to establish FHIR connections for Prior Auth
  
  
• Collaborate with the development team and clearinghouse team to establish EDI connections to payers
  
  
• Collaborate closely with development, QA, UX, and other cross-functional teams to ensure deliverables meet customer and business expectations.
  
  
• Engage directly with customers and internal stakeholders to elicit and understand business needs, pain points, and desired outcomes.
  
  
• Triage errors and issues that arise and work and collaborate with other teams to resolve as needed to resolve the issues.
  
  
• Prioritize the payer connection backlog based on business value, customer impact, and development capacity, ensuring alignment with strategic goals.
  
  
• Apply critical thinking to streamline processes and work towards continual improvement and efficiency
  
  
• Maintain and prioritize the user story backlog and work with development and stakeholder teams to refine user stories to meet the Definition of Ready for development
  
  
• Work with the scrum team to ensure all tasks are completed and the committed objectives are achieved
  
  

What you will bring

• 
  
  
• Subject matter expert knowledge of healthcare prior authorizations and notice of admission processes on the provider, payer, and UMO sides.
  
  
• 2+ years of experience working with prior authorization submissions and status to payers and UMOs
  
  
• Knowledge of Da Vinci FHIR and ability to become a Da Vinci FHIR subject matter expert
  
  
• Strong skills in creating detailed requirements, user stories, and acceptance criteria.
  
  
• Strong analytical and critical thinking skills to solve complex business problems.
  
  
• Provide guidance and direction to the technology teams during the development cycle and participate in all scrum ceremonies. Be available and ready to make quick, well-informed team-level decisions on behalf of stakeholders and the business
  
  
• Ability to train others and share knowledge across teams
  
  
• Excellent written and verbal communication skills, excellent inter-personal skills with the ability to bridge business and technical environments, and ability to build professional relationships
  
  
• Ability to quickly learn complex systems and understand product architecture and development frameworks.
  
  

What we would like to see

• 
  
  
• Bachelor's degree in a related field
  
  
• Experience working directly with healthcare providers, payers, or RCM vendors.
  
  
• Experience in Agile Scrum and SAFe development methodologies
  
  
• Healthcare revenue cycle management knowledge specifically related to prior authorizations
  
  
• Knowledge of healthcare EDI transactions including 278 215/216/217, 837, 835, 276/277, 270/271, and 275 EDI transactions
  
  

About FinThrive

FinThrive is advancing the healthcare economy.
For the most recent information on FinThrive's vision for healthcare revenue management visit /why-finthrive.

Award-winning Culture of Customer-centricity and Reliability

At FinThrive we're proud of our agile and committed culture, which makes FinThrive an exceptional place to work. Explore our latest workplace recognitions at careers#culture.

Our Perks and Benefits

FinThrive is committed to continually enhancing the colleague experience by actively seeking new perks and benefits. For the most up-to-date offerings visit /careers-benefits.

FinThrive's Core Values and Expectations

• 
  
  
• Demonstrate integrity and ethics in day-to-day tasks and decision making, adhere to FinThrive's core values of being Customer-Centric, Agile, Reliable and Engaged, operate effectively in the FinThrive environment and the environment of the work group, maintain a focus on self-development and seek out continuous feedback and learning opportunities
  
  
• Support FinThrive's Compliance Program by adhering to policies and procedures pertaining to HIPAA, FCRA, GLBA and other laws applicable to FinThrive's business practices; this includes becoming familiar with FinThrive's Code of Ethics, attending training as required, notifying management or FinThrive's Helpline when there is a compliance concern or incident, HIPAA-compliant handling of patient information, and demonstrable awareness of confidentiality obligations
  
  

The physical demands and work environment characteristics described here are representative of those that a colleague must meet to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Know Your Rights
Pay Transparency Notice

FinThrive is an Equal Opportunity Employer and ensures its employment decisions comply with principles embodied in Title VII, the Age Discrimination in Employment Act, the Rehabilitation Act of 1973, the Vietnam Veterans Readjustment Assistance Act of 1974, Executive Order 11246, Revised Order Number 4, and applicable state regulations.
2024 FinThrive. All rights reserved. The FinThrive name, products, associated trademarks and logos are owned by FinThrive or related entities. RV092724TJO

| FinThrive Careers | FinThrive Benefits & Perks | Physical Demands

About the Role

Impact you will make

Software Engineer with FinThrive is responsible for the design and development of new features and tools to support our industry leading healthcare software. This position also supports and maintains existing products for growth and development of our Patient to Payment technology suite. The ideal candidate will have experience with software development practices and patterns, as well as direct experience in supporting enterprise-level cloud-based solutions. Collaborating on a high energy team that provides an opportunity for flexibility of responsibility, schedule and location.

You will help create and maintain our software and establish best practices. Key impact:

• 
  
  
• Create or update components of multi-million-dollar revenue claims products
  
  
• Work with cutting edge web technologies and modernize older applications
  
  
• Build cloud based software using modern CI/CD practices
  
  

What you will do

• 
  
  
• Develop new features and maintain/enhance existing functionality
  
  
• Work within and maintain an extensible and performant system architecture
  
  
• Perform code review, unit test coverage, and continuous improvement
  
  
• Monitor and fix security vulnerabilities
  
  
• Support automation and productivity
  
  
• Communicate effectively with team members and project leadership about technical deliverables and hurdles
  
  
• Seek opportunities to incorporate new technologies into the product's technology stack when they can add value
  
  
• Work directly with support organizations to resolve production issues
  
  
• Provide application support by analyzing defects, replicating/fixing defects and providing root cause analysis for defects
  
  
• Troubleshoot and resolve functional and performance related issues
  
  
• Update documentations for code written, deployment instructions, and support
  
  

What you will bring

• 
  
  
• Bachelor's degree in software engineering or related field; alternative 4+ years of software engineering experience
  
  
• Experience in developing software in an Agile environment
  
  
• Good knowledge of Visual Studio, C#, ASP.Net MVC, ASP.Net, SQL, WebAPI
  
  
• Experience with modern web development with modern JS and TS frameworks
  
  
• Angular experience
  
  
• OOD & Design Patterns, e.g., Inversion of Control (Microsoft Dependency Extensions / Autofac/Unity)
  
  
• Experience with unit testing frameworks (nUnit, Moq, MSTest, nspec, etc.)
  
  
• Excellent oral and written communications skills
  
  
• Basic understanding of CI/CD and integration of automation into CI/CD
  
  
• Effective communication skills and ability to collaborate with developers and product owners
  
  

What we would like to see

• 
  
  
• Strong understanding of .NET
  
  
• Azure Knowledge
  
  
• Continuous Integration experience and understanding
  
  
• Automated Testing & Continuous Integration experience
  
  
• Test Driven Development (TDD) experience
  
  
• Cloud base software development experience
  
  
• Healthcare domain knowledge, specifically in the areas of Patient Accounting, HIM, Revenue Cycle and IT integration
  
  
• Knowledge of software development best practices; proven ability to monitor code quality and unit test coverage, security vulnerabilities
  
  

About FinThrive

FinThrive is advancing the healthcare economy.
For the most recent information on FinThrive's vision for healthcare revenue management visit /why-finthrive.

Award-winning Culture of Customer-centricity and Reliability

At FinThrive we're proud of our agile and committed culture, which makes FinThrive an exceptional place to work. Explore our latest workplace recognitions at careers#culture.

Our Perks and Benefits

FinThrive is committed to continually enhancing the colleague experience by actively seeking new perks and benefits. For the most up-to-date offerings visit /careers-benefits.

FinThrive's Core Values and Expectations

• 
  
  
• Demonstrate integrity and ethics in day-to-day tasks and decision making, adhere to FinThrive's core values of being Customer-Centric, Agile, Reliable and Engaged, operate effectively in the FinThrive environment and the environment of the work group, maintain a focus on self-development and seek out continuous feedback and learning opportunities
  
  
• Support FinThrive's Compliance Program by adhering to policies and procedures pertaining to HIPAA, FCRA, GLBA and other laws applicable to FinThrive's business practices; this includes becoming familiar with FinThrive's Code of Ethics, attending training as required, notifying management or FinThrive's Helpline when there is a compliance concern or incident, HIPAA-compliant handling of patient information, and demonstrable awareness of confidentiality obligations
  
  

The physical demands and work environment characteristics described here are representative of those that a colleague must meet to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Know Your Rights
Pay Transparency Notice

FinThrive is an Equal Opportunity Employer and ensures its employment decisions comply with principles embodied in Title VII, the Age Discrimination in Employment Act, the Rehabilitation Act of 1973, the Vietnam Veterans Readjustment Assistance Act of 1974, Executive Order 11246, Revised Order Number 4, and applicable state regulations.
2024 FinThrive. All rights reserved. The FinThrive name, products, associated trademarks and logos are owned by FinThrive or related entities. RV092724TJO

| FinThrive Careers | FinThrive Benefits & Perks | Physical Demands

About the Role

Impact you will make

The Regional Customer Success Leader plays a pivotal role in driving FinThrive's mission to transform healthcare revenue management through technology and partnership. This leader ensures that our customers realize measurable financial and operational outcomes while maintaining strong executive relationships across their portfolio. By coaching and empowering a high-performing team of Customer Success Directors, this role directly influences revenue retention, client growth, and customer satisfaction. Acting as a strategic connector between our clients and internal teams, the Regional Leader helps shape FinThrive's reputation as a trusted partner and accelerates our success in an evolving healthcare landscape.

Regional Customer Success Leader

What You Will Do

• 
  
  
• Report to the SVP, Growth and lead a regional team of Customer Success Directors
  
  
• Coach, mentor, and develop Customer Success Directors to build a high-performance culture focused on proactive client engagement, strategic account planning, and measurable outcomes.
  
  
• Ensure execution of account strategies that drive revenue retention, client growth, NPS improvement, and achievement of customer success KPIs.
  
  
• Use data-driven insights to identify at-risk accounts, develop intervention plans, and align customer outcomes with FinThrive's strategic objectives.
  
  
• Partner cross-functionally with Sales, Product, Marketing, Implementation, Customer Support, IT, and Finance to ensure seamless customer experience and alignment on account strategy.
  
  
• Lead regular Executive Business Reviews (EBRs) and support escalation management to ensure client satisfaction and value realization.
  
  
• Drive adoption of FinThrive's full suite of revenue cycle technology solutions across your customer portfolio.
  
  
• Represent the voice of the customer internally and influence product roadmaps through structured feedback loops.
  
  
• Collaborate with leadership on forecasting, renewal planning, and upsell strategies to meet financial targets.
  
  
• Travel up to 50% to meet with customers, attend industry events, and strengthen executive relationships.
  
  

What You Will Bring

• 
  
  
• 10+ years of experience in healthcare technology, revenue cycle management, or SaaS-based customer success.
  
  
• 5+ years of leadership experience managing and developing regional or national customer success teams.
  
  
• Proven success in revenue retention, growth, and client satisfaction within complex healthcare organizations.
  
  
• Strong executive presence and communication skills, with the ability to influence at all levels of the client organization.
  
  
• Experience in account strategy, KPI management, and operational execution.
  
  
• Demonstrated ability to collaborate across functions and drive cross-departmental alignment.
  
  
• Excellent analytical, problem-solving, and organizational skills with a data-first mindset.
  
  
• Proficiency with Salesforce, Gainsight, Gong and other CRM or customer success tools.
  
  
• Bachelor's degree required; MBA or advanced degree preferred.
  
  
• Travel required: up to 50%.
  
  

What We Would Like to See

• 
  
  
• Prior experience with revenue cycle SAAS technology and service solutions
  
  
• Strong understanding of healthcare reimbursement, payer-provider workflows, and regulatory requirements.
  
  
• Demonstrated success driving NPS participation, EBR cadence, and customer engagement metrics.
  
  
• Commitment to FinThrive's core values - Customer Centric, Agile, Reliable, Engaged (CARE).
  
  

About FinThrive

FinThrive is advancing the healthcare economy.
For the most recent information on FinThrive's vision for healthcare revenue management visit /why-finthrive.

Award-winning Culture of Customer-centricity and Reliability

At FinThrive we're proud of our agile and committed culture, which makes FinThrive an exceptional place to work. Explore our latest workplace recognitions at careers#culture.

Our Perks and Benefits

FinThrive is committed to continually enhancing the colleague experience by actively seeking new perks and benefits. For the most up-to-date offerings visit /careers-benefits.

FinThrive's Core Values and Expectations

• 
  
  
• Demonstrate integrity and ethics in day-to-day tasks and decision making, adhere to FinThrive's core values of being Customer-Centric, Agile, Reliable and Engaged, operate effectively in the FinThrive environment and the environment of the work group, maintain a focus on self-development and seek out continuous feedback and learning opportunities
  
  
• Support FinThrive's Compliance Program by adhering to policies and procedures pertaining to HIPAA, FCRA, GLBA and other laws applicable to FinThrive's business practices; this includes becoming familiar with FinThrive's Code of Ethics, attending training as required, notifying management or FinThrive's Helpline when there is a compliance concern or incident, HIPAA-compliant handling of patient information, and demonstrable awareness of confidentiality obligations
  
  

The physical demands and work environment characteristics described here are representative of those that a colleague must meet to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Know Your Rights
Pay Transparency Notice

FinThrive is an Equal Opportunity Employer and ensures its employment decisions comply with principles embodied in Title VII, the Age Discrimination in Employment Act, the Rehabilitation Act of 1973, the Vietnam Veterans Readjustment Assistance Act of 1974, Executive Order 11246, Revised Order Number 4, and applicable state regulations.
2024 FinThrive. All rights reserved. The FinThrive name, products, associated trademarks and logos are owned by FinThrive or related entities. RV092724TJO

| FinThrive Careers | FinThrive Benefits & Perks | Physical Demands

About the Role

What you will do

• 
  
  
• Own the process for building payer relationships, identifying payer requirements for connection, translating requirements into user stories for the development team, coordinating implementation and testing, and ensuring the payer connection is successful in production.
  
  
• Fill the role of subject matter expert in relation to prior authorizations and notice of admission both in terms of payer requirements and overall business requirements to successfully manage prior authorizations between providers and payers.
  
  
• Identify and document the correct method of submission and status for prior authorizations to payers based on the payer requirement for specific service or CPT code including EDI 278 215/217, UMO payer portal, or Fax.
  
  
• Document payer portal prior authorization workflows for robotic process automation and work with the RPA development team to build and test new payer portal prior auth automations.
  
  
• Define and monitor key metrics for prior authorization connectivity, including transaction turnaround time, error rates, and customer satisfaction
  
  
• Maintain up-to-date knowledge of regulatory requirements impacting prior authorization processes and ensure compliance in all payer connections
  
  
• Become an expert in the upcoming Da Vinci FHIR prior authorization standards and work with development and business teams to ensure successful transition to FHIR
  
  
• Work with payers and providers to establish FHIR connections for Prior Auth
  
  
• Collaborate with the development team and clearinghouse team to establish EDI connections to payers
  
  
• Collaborate closely with development, QA, UX, and other cross-functional teams to ensure deliverables meet customer and business expectations.
  
  
• Engage directly with customers and internal stakeholders to elicit and understand business needs, pain points, and desired outcomes.
  
  
• Triage errors and issues that arise and work and collaborate with other teams to resolve as needed to resolve the issues.
  
  
• Prioritize the payer connection backlog based on business value, customer impact, and development capacity, ensuring alignment with strategic goals.
  
  
• Apply critical thinking to streamline processes and work towards continual improvement and efficiency
  
  
• Maintain and prioritize the user story backlog and work with development and stakeholder teams to refine user stories to meet the Definition of Ready for development
  
  
• Work with the scrum team to ensure all tasks are completed and the committed objectives are achieved
  
  

What you will bring

• 
  
  
• Subject matter expert knowledge of healthcare prior authorizations and notice of admission processes on the provider, payer, and UMO sides.
  
  
• 2+ years of experience working with prior authorization submissions and status to payers and UMOs
  
  
• Knowledge of Da Vinci FHIR and ability to become a Da Vinci FHIR subject matter expert
  
  
• Strong skills in creating detailed requirements, user stories, and acceptance criteria.
  
  
• Strong analytical and critical thinking skills to solve complex business problems.
  
  
• Provide guidance and direction to the technology teams during the development cycle and participate in all scrum ceremonies. Be available and ready to make quick, well-informed team-level decisions on behalf of stakeholders and the business
  
  
• Ability to train others and share knowledge across teams
  
  
• Excellent written and verbal communication skills, excellent inter-personal skills with the ability to bridge business and technical environments, and ability to build professional relationships
  
  
• Ability to quickly learn complex systems and understand product architecture and development frameworks.
  
  

What we would like to see

• 
  
  
• Bachelor's degree in a related field
  
  
• Experience working directly with healthcare providers, payers, or RCM vendors.
  
  
• Experience in Agile Scrum and SAFe development methodologies
  
  
• Healthcare revenue cycle management knowledge specifically related to prior authorizations
  
  
• Knowledge of healthcare EDI transactions including 278 215/216/217, 837, 835, 276/277, 270/271, and 275 EDI transactions
  
  

About FinThrive

FinThrive is advancing the healthcare economy.
For the most recent information on FinThrive's vision for healthcare revenue management visit /why-finthrive.

Award-winning Culture of Customer-centricity and Reliability

At FinThrive we're proud of our agile and committed culture, which makes FinThrive an exceptional place to work. Explore our latest workplace recognitions at careers#culture.

Our Perks and Benefits

FinThrive is committed to continually enhancing the colleague experience by actively seeking new perks and benefits. For the most up-to-date offerings visit /careers-benefits.

FinThrive's Core Values and Expectations

• 
  
  
• Demonstrate integrity and ethics in day-to-day tasks and decision making, adhere to FinThrive's core values of being Customer-Centric, Agile, Reliable and Engaged, operate effectively in the FinThrive environment and the environment of the work group, maintain a focus on self-development and seek out continuous feedback and learning opportunities
  
  
• Support FinThrive's Compliance Program by adhering to policies and procedures pertaining to HIPAA, FCRA, GLBA and other laws applicable to FinThrive's business practices; this includes becoming familiar with FinThrive's Code of Ethics, attending training as required, notifying management or FinThrive's Helpline when there is a compliance concern or incident, HIPAA-compliant handling of patient information, and demonstrable awareness of confidentiality obligations
  
  

The physical demands and work environment characteristics described here are representative of those that a colleague must meet to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Know Your Rights
Pay Transparency Notice

FinThrive is an Equal Opportunity Employer and ensures its employment decisions comply with principles embodied in Title VII, the Age Discrimination in Employment Act, the Rehabilitation Act of 1973, the Vietnam Veterans Readjustment Assistance Act of 1974, Executive Order 11246, Revised Order Number 4, and applicable state regulations.
2024 FinThrive. All rights reserved. The FinThrive name, products, associated trademarks and logos are owned by FinThrive or related entities. RV092724TJO

| FinThrive Careers | FinThrive Benefits & Perks | Physical Demands

About the Role

Impact you will make

Are you an expert in healthcare insurance reimbursement? Do you thrive on solving complex insurance denials and underpayments? Join our team and play a vital role in ensuring hospitals receive the reimbursements they deserve.

We're looking for an experienced Healthcare Denials Specialist to analyze and resolve payer denials and underpayments. You'll be part of a dynamic team using cutting-edge ARO software to streamline medical claims and collections. As a Denials Specialist II, you will also have the opportunity to mentor junior representatives.

What you will do

• 
  
  
• Investigate and resolve insurance denials and underpayments
  
  
• Call healthcare insurance companies, affiliates, and providers to resolve underpayment or denial issues
  
  
• Analyze contracts, billing, and collections to ensure accurate reimbursement
  
  
• Work closely with leadership and team members to identify denial trends and process improvements
  
  
• Create appeals, patient correspondences, and payer communication to support claim resolutions
  
  
• Maintain HIPAA compliance and accurately document all work performed
  
  

What you will bring

• 
  
  
• 3+ years of proven success with healthcare insurance billing, follow-up, reimbursement and collections in a hospital or BPO vendor environment
  
  
• Deep knowledge of payer rules, including how to interpret denial reasons and submit appeals
  
  
• Experience with healthcare billing/EHR systems (EPIC, Paragon, Zirmed, or similar)
  
  
• Strong understanding of medical terminology including claim types (UB-04), CPT, ICD, DRG codes, and EOB/RA
  
  
• Ability to identify and resolve complex denials and underpayment issues
  
  
• Excellent communication skills both written and verbal
  
  
• Strong problem-solving and analytical skills to assess insurance payment discrepancies
  
  
• Proficiency in Microsoft Excel and Word
  
  
• This role requires on-site work at FinThrive's Plano, TX office
  
  

What we would like to see

• 
  
  
• Medicaid, Medicare, and Commercial billing experience
  
  
• Associate or Bachelor's degree
  
  

Why Join Us?

• 
  
  
• Work with an innovative team using advanced ARO technology to improve medical billing efficiency
  
  
• Career growth opportunities in healthcare finance and revenue cycle management
  
  
• Competitive salary, benefits, and a supportive team culture
  
  
• Apply now to make a real impact with FinThrive!
  
  

About FinThrive

FinThrive is advancing the healthcare economy.
For the most recent information on FinThrive's vision for healthcare revenue management visit /why-finthrive.

Award-winning Culture of Customer-centricity and Reliability

At FinThrive we're proud of our agile and committed culture, which makes FinThrive an exceptional place to work. Explore our latest workplace recognitions at careers#culture.

Our Perks and Benefits

FinThrive is committed to continually enhancing the colleague experience by actively seeking new perks and benefits. For the most up-to-date offerings visit /careers-benefits.

FinThrive's Core Values and Expectations

• 
  
  
• Demonstrate integrity and ethics in day-to-day tasks and decision making, adhere to FinThrive's core values of being Customer-Centric, Agile, Reliable and Engaged, operate effectively in the FinThrive environment and the environment of the work group, maintain a focus on self-development and seek out continuous feedback and learning opportunities
  
  
• Support FinThrive's Compliance Program by adhering to policies and procedures pertaining to HIPAA, FCRA, GLBA and other laws applicable to FinThrive's business practices; this includes becoming familiar with FinThrive's Code of Ethics, attending training as required, notifying management or FinThrive's Helpline when there is a compliance concern or incident, HIPAA-compliant handling of patient information, and demonstrable awareness of confidentiality obligations
  
  

The physical demands and work environment characteristics described here are representative of those that a colleague must meet to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Know Your Rights
Pay Transparency Notice

FinThrive is an Equal Opportunity Employer and ensures its employment decisions comply with principles embodied in Title VII, the Age Discrimination in Employment Act, the Rehabilitation Act of 1973, the Vietnam Veterans Readjustment Assistance Act of 1974, Executive Order 11246, Revised Order Number 4, and applicable state regulations.
2024 FinThrive. All rights reserved. The FinThrive name, products, associated trademarks and logos are owned by FinThrive or related entities. RV092724TJO

| FinThrive Careers | FinThrive Benefits & Perks | Physical Demands

Job description

IHOP Servers are motivated, team oriented, friendly, dependable, and driven to providing excellent customer service. A qualified candidate will greet, take orders and serve our customers, providing a high quality dining experience. This position requires you to stand for up to 8 hours during a shift, be able to lift at least and/or move up to 25 pounds, and have full mobility of hands and arms while performing repetitive tasks. IHOP Servers are also required to perform duties necessary for restaurant operations as assigned by acting supervisor following governmental and company policies. The above is not an all-inclusive job description.

Responsibilities:

• Greeting, seating, and escorting guests.
• Providing menu recommendations and additional information.
• Upselling additional products when appropriate.
• Taking orders using software, order slips, or by memorization.
• Communicating order details to the kitchen staff.
• Delivering food and beverages in a timely fashion.
• Delivering checks and collecting bill payments.
• Cleaning and maintaining the appearance of tables and tableware.
• Providing exceptional customer experience.

Requirements:

• Prior experience as a server is a plus.
• Must showcase teamwork and communication skills.
• Must be able to handle money transactions responsibly.
• Must be able to multitask and act quickly.
• Must be flexible and ready to work in shifts.
• Must be a team player.

Benefits:

• Competitive Pay
• Flexible Hours
• Extensive Training
• Real Advancement Opportunities

About IHOP

Since 1958, IHOP has been the place where people connect over breakfast, enjoy study breaks, grab a bite before or after sporting events, and so much more. And no matter what menu items they order, theres one ingredient thats always constant a smile. Weve seen millions of smiles over the years in our restaurants, and now shared in photos across our social properties. In fact, smiles are so much a part of our culture that we changed our logo to include one. This is just one of the many fun and exciting changes you can expect from IHOP. Because we know the shortest distance between two people is a smile.

Job type

Full-time

Education

No education required

Work location

On-site

Preferred qualifications:

• 17 years or older
• Legally authorized to work in the United States
• Available to work: on call
• Available to work: holidays
• Available to work: early morning
• Available to work: weekends
• Available to work: weekdays

Lead Account Manager (Staffing & Recruiting)

Atlanta, GA; hybrid

Base Salary: $85-100k plus commissions

On-Target-Earnings:

Year 1: $150k

Year 2: $150-175k

Year 3: $200k+

• Uncapped Commission Structure
• Quarterly and Annual Performance Bonuses
• Annual Sales Incentive Trips & Contest Rewards
• Hybrid Work Environment (Atlanta-based office presence required)
• Comprehensive benefits including health, dental, vision, and retirement option

About the Opportunity

We are partnering with a rapidly growing IT staffing and consulting firm seeking a Lead Account Manager to help expand and manage enterprise and mid-market client relationships across the Atlanta market. This role is ideal for a sales professional who thrives in a relationship-driven environment, enjoys building long-term partnerships, and has experience selling IT staffing and consulting services.

The Lead Account Manager will be responsible for owning client relationships, expanding existing accounts, and driving new business development while working closely with recruiting and delivery teams to ensure exceptional client service.

Key Responsibilities

•Manage and grow a portfolio of client accounts, serving as the primary relationship owner for IT staffing and consulting engagements.

•Develop and execute account growth strategies, identifying opportunities to expand services within existing clients.

•Drive new business development and new logo acquisition through networking, referrals, and targeted outreach.

•Partner with internal recruiting teams to ensure successful delivery of contract, contract-to-hire, and direct hire IT placements.

•Build relationships with hiring managers, directors, and executive leadership within client organizations.

•Lead client meetings, discovery conversations, and solution presentations to identify staffing and consulting needs.

•Manage the full sales cycle including prospecting, opportunity qualification, proposal development, negotiation, and close.

•Maintain accurate pipeline and forecasting activity within the company CRM.

•Deliver exceptional client service by ensuring timely communication, quality delivery, and long-term relationship development.

Qualifications

•4–8 years of experience in IT staffing, consulting services, or technology workforce solutions sales.

•Proven success managing and growing client accounts while developing new business opportunities.

•Experience selling contract staffing, contract-to-hire, or direct hire services within IT or technology environments.

•Strong ability to build trusted advisor relationships with hiring managers and executive stakeholders.

•Demonstrated success managing sales pipelines, quotas, and revenue targets.

•Strong communication, negotiation, and relationship-building skills.

•Ability to operate in a fast-paced, team-oriented sales environment.

Why Join

This is an opportunity to join a high-growth staffing and consulting organization where strong performers are rewarded with uncapped earnings, career advancement, and leadership opportunities. You’ll work alongside experienced recruiting and delivery teams while building lasting partnerships with some of the most innovative companies in the market.

About Buildots

Buildots is transforming construction management. Our AI-powered SaaS platform automates on-site progress tracking, giving construction teams the tools to plan smarter, improve efficiency, and cut costly delays by up to 50%. The $13 trillion construction industry has seen little disruption in the past 150 years... Until now.

Backed by leading VCs and deployed on hundreds of projects across North America, Europe, and the Middle East, Buildots enables a game-changing, performance-driven approach. Our customers include top global contractors, consultants, and owners - Intel, JE Dunn, Ledcor and Turner Construction, to name a few.

With over $160M raised and major expansion planned for 2026, this is a unique opportunity to join a fast-scaling company reshaping one of the world’s largest industries.

About the Role

This is your chance to take the lead in driving Buildots’ growth into untapped markets. As a New Logo Account Executive, you’ll be the tip of the spear; identifying, engaging, and closing high-value opportunities in the construction industry. You won’t just sell a product—you’ll champion a transformative technology that’s redefining how projects are delivered.

If you thrive on hunting new business, building trusted executive relationships, and turning conversations into long-term partnerships, this role gives you the platform, resources, and autonomy to make it happen.

Key Responsibilities

• Consistently achieve or exceed quarterly and annual sales quotas within targeted prospective accounts.
• Drive outbound prospecting initiatives while nurturing and expanding existing relationships.
• Take a consultative, partnership-driven approach—building trust, credibility, and long-term value with clients.
• Strategically map accounts to identify growth opportunities and deliver measurable business impact.
• Build, manage, and maintain a healthy, high-quality sales pipeline with accurate forecasting and reporting.
• Develop deep, enduring customer relationships that foster loyalty and advocacy.
• Proactively prioritize and follow through on customer needs to maximize mutual business outcomes.

Experience & Skills

We’re seeking a high-performing Account Executive with a proven track record in B2B sales, ideally in the construction industry, who thrives in a fast-paced, growth-oriented environment.

Preferred & Required Attributes

• Established relationships with construction executives and project teams in your region.
• True “hunter” mentality with a strong closing instinct.
• Exceptional listening skills with a keen ability to understand and align with customer and stakeholder needs.
• Uncompromising integrity, demonstrated through consistent and transparent actions.
• Positive energy, resilience, and a great sense of humor.
• Advanced stakeholder management and networking abilities across multiple levels of an organization.
• Passion for construction and/or technology, with a belief in the transformative power of innovation in the industry.
• Highly target-driven, persistent, and adaptable under pressure.
• Confident in engaging with diverse stakeholders across various roles, countries, and cultures; whether in person, by phone, or via video.

We offer competitive compensation along with a comprehensive benefits package designed to support you professionally and personally:

• Health, dental & vision insurance
• 401(k) retirement plan with 4% employer match
• Paid time off (vacation and sick leave)
• Stock-option grants (for eligible employees)
• Hybrid working arrangement
• Employee Assistance Program (EAP)
• Commuter benefits
• Pet insurance
• Voluntary life insurance
• Voluntary short-term & long-term disability coverage

*By submitting your application, you agree that Buildots will process your personal data in accordance with Buildots' Privacy Policy.

Technical Account Manager

Location: Remote in New Hampshire or New York

Our client is a well-established North-American distributor of advanced printed-circuit-board (PCB) materials that powers many of today’s most innovative electronics manufacturers. As they continue to invest in next-generation products and deeper customer partnerships, they are adding a Technical Account Manager to own revenue growth across a multi-state territory. This is a high-impact, hunter-oriented role for a salesperson who loves blending hands-on technical engagement with strategic account expansion.

Key Responsibilities

• Grow the territory. Drive both expansion and net-new revenue by serving as the go-to resource for PCB-materials expertise, delivering timely guidance and cultivating long-term customer partnerships.
• Create and execute a territory playbook. Develop a data-driven business plan that increases wallet share across fabricators, contract manufacturers, and OEM design teams.
• Own the customer relationship 360°. Partner with field applications engineers, supplier contacts, and internal supply-chain teams to ensure material availability and seamless technical support.
• Value-sell for margin. Leverage cross-selling, up-selling, and margin-enhancement techniques to unlock incremental gross-profit opportunities.
• Be the face of the brand. Represent the company at trade shows, industry symposiums, and customer innovation days, positioning the portfolio at the forefront of next-gen electronics.
• Drive portfolio growth. Collaborate with product management to spot white-space opportunities and recommend new materials or services.
• Keep the pipeline clean. Forecast demand, review quotes, and resolve RMAs while maintaining accurate opportunity data in Salesforce (or comparable CRM).
• Travel 30 %. Spend roughly one-third of your time meeting onsite with manufacturing and engineering leaders across the Northeast (all travel fully expensed).

Skill Set & Qualifications

• Bachelor’s degree in engineering, Materials Science, Business, or related field.
• 5 + years of external sales experience supporting PCB, semiconductor, electronics, or industrial materials markets.
• Demonstrated “hunter” mentality with a track record of winning new logos and expanding existing accounts.
• Solid grasp of PCB fabrication processes, materials, and value drivers; able to translate technical features into ROI.
• Proficiency with modern CRM tools for pipeline management, forecasting, and territory analytics.
• Excellent communication, negotiation, and presentation skills; comfortable engaging from technician to C-suite.
• Valid driver’s license and ability to travel up to 30 % across the territory (primarily by car, occasionally by air).

Work Environment & Benefits

• Operate from a home office anywhere in New Hampshire with company-provided laptop, phone, and expense card.
• Competitive base salary plus uncapped commission, car allowance, and full benefits (medical, dental, vision, 401 (k) match, PTO).
• Clear promotion paths into senior sales leadership, product management, or key-account specialization.
• Join a tenured team that prizes integrity, collaboration, and continuous learning.

Ready to take the lead?

If you thrive on winning new business, love digging into technical problems, and enjoy the freedom of a remote schedule with moderate travel, we want to hear from you. Apply today to explore how you can accelerate your sales career while driving the future of advanced electronics.

About Blue Signal:

Blue Signal is an award-winning, executive search firm specializing in various specialties. Our recruiters have a proven track record of placing top-tier talent across industry verticals, with deep expertise in numerous professional services. Learn more at /46Gs4yS

Location: St. Louis Metro (Field-Based)

Compensation: Competitive Base Salary + Uncapped Commission

VIP Auto Accessories is expanding our Commercial Upfitting & Fleet Graphics division and we are looking for a high-volume outside sales professional who thrives on prospecting, door knocking, and cold calling.

This is a true hunter role. If you are a proven closer who knows how to generate your own opportunities and win new business, we want to talk to you.

What You’ll Do:

• Prospect daily by knocking doors and cold calling
• Develop relationships with business owners and fleet managers
• Sell commercial vehicle upfitting (racks, shelving, lighting, accessories, etc.)
• Sell fleet vehicle graphics and wraps
• Build long-term commercial accounts

Target Customers:

All trades and service industries, including:

• HVAC
• Plumbing
• Electrical
• Roofing
• Construction
• Landscaping
• General contractors
• Any business operating work vehicles or fleets

If it has a logo and wheels, it’s a prospect.

What We’re Looking For:

• Proven outside sales success (any industry)
• Strong cold-calling and prospecting skills
• Self-motivated and results-driven
• No industry experience required - we want top producers
• Valid Driver's License

What We Offer:

• Competitive base salary
• Aggressive commission structure (uncapped earning potential)
• Established brand and production support
• Clear path for growth as the commercial division expands
• Extremely competitive Medical/RX/Dental/Vision
• Company paid Life Insurance/Accidental Death & Dismemberment/Long Term Disability
• 401K Plan with Company Match
• Voluntary Benefits including short term disability/accident/critical illness/universal life/cancer
• Vacation
• Paid Holidays
• Bereavement Leave
• Employee Discounts
• Referral Bonus
• Monthly Catered Lunches

We are an equal opportunity employer and prohibit discrimination/harassment without regard to 

race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, 

sexual orientation, gender identity or expression, or any other characteristic protected by federal, 

state or local laws

Derma Made is a medical-grade skincare line dispensed at medical practices. We run a high velocity, full-cycle inside sales team (prospecting, closing & managing your own accounts) focused on meeting quotas & earning high commissions. 

Job Description - Build & maintain your own book of business

• Book your own appointments with medical clinics (dermatology, med spa)
• Close new accounts
• Maintain relationships with doctors, nurses, aestheticians and office managers

Compensation

• OTE of $100K in Year 1, $150K in Year 2 (base + uncapped commission + growth bonus)
• Benefits (health, dental, vision, 401K match, 3 weeks of PTO/personal days)

Why join us?

• Earn commission off of $1 without a quota or a gate
• Keep your accounts and grow your book of business, not start from 0 every month
• Achievable bump in title and commission rates every 6-12 months 
• Actual open door policy to leadership

Location: Northbrook, IL (100% on-site initially, 1 day/week hybrid after 3 months)

Easy access from Chicago via Metra - MD-N.

APPLY NOW → Submit a resume

Skills & Experience Required

• 1-5 years
• Proven prospecting trackrecord
• Strong closer
• Good account management skills
• Able to quickly learn clinical materials & technical info
• Monster work ethic



Keywords: Account Executive, AE, Sales Executive, Senior Account Executive, Business Development Manager, Sales Manager (Individual Contributor), Closing Sales, Full-Cycle Sales, Quota-Carrying Role, B2B Sales, B2C Sales, SMB Sales, Mid-Market Sales, Enterprise Sales, New Business, New Logo Acquisition, Account Management, Territory Management, Pipeline Management, Deal Management, Forecasting, Revenue Generation, Consultative Selling, Solution Selling, Value-Based Selling, Discovery Calls, Demos, Presentations, Negotiation, Contract Closing, CRM Experience, Salesforce, HubSpot, Pipedrive, Zoho CRM, Microsoft Dynamics, Sales Methodology, MEDDICC, SPIN Selling, Challenger Sale, Sandler Sales, Inbound Sales, Outbound Sales, Prospecting, Lead Qualification, Customer Acquisition, Customer Retention, Upselling, Cross-Selling, Commission, Uncapped Commission, Performance-Based Compensation, Sales Targets, KPIs, Remote Sales, Hybrid Sales, Inside Sales

Skincare, aesthetics, cosmetics, beauty, dermatology, medspa, plastic surgery, medical

ENTERPRISE SALES EXECUTIVES needed in NYC only, hybrid three days a week in office. Must have experience selling enterprise software solutions (Analytics, Trading SaaS, Risk, etc. into the front/middle office of hedge funds, asset managers and/or banks, ideally all three. Base $150k - $170k x2 OTE. This is primarily new logos but also upselling after you close. Must have stable job history with at least 3 - 4 years at one firm. Looking for exactly 5 - 10 years of experience.

Our client is a leading provider of AI powered real-time analytics and historical data management solutions to both the buy and sell sides and is expanding rapidly.

Job Responsibilities:

· Target Achievement: Achieve and consistently surpass stated revenue goals.

· Pipeline Management. Maintain an accurate forecast at all times and to build and grow a strong set of opportunities to ensure there is sufficient pipeline to meet sales targets.

· ‘C Suite’ Access: Have access to an extensive rolodex to extend the footprint through thought leadership and a proven track record working at the C suite level.

· Cold Calling: Outbound sales calls to develop new business opportunities.

· Closing new business opportunities presented via the lead generation team.

· Prospecting new contacts at leading financial institutions with a focus on hedge funds and tier 2 banks.

· Mining existing accounts for up-selling and cross selling of new opportunities.

· Where appropriate facilitate the timely renewal of existing customer contracts for optimal value.

Requirements:

- exactly 5 - 10 years of enterprise technology sales experience with a proven track record hitting/exceeding quota

- Demonstrable success selling >$100k deals into the front office of hedge funds, asset managers and/or banks

- Strong technical acumen. This is a technical sale, though you will have the support of the sales engineering team.

- Strong prospecting skills

- Strong understanding of pre and post trade analytics would be ideal

Fire Suppression Sales Representative

Austin, TX

Description

About RapidFire Safety & Security

RapidFire Safety & Security is a leading provider of fire life safety and security solutions, earning customer trust by delivering exceptional value through strategic acquisitions, allowing us to drive organic growth in every market through the excellence of our teammates.

Job Summary

The Fire Suppression Sales Representative – Austin Region is responsible for driving Fire Services sales, Installation and deficiencies to grow our Business Production in the Austin Region. In this role, the position will be responsible for prospecting for New Logos in Fire Services Sales and well as partnering with Regional Sales Reps to Cross -Sell and Upsell existing clients who need our services. This role will identify Strategic Sales opportunities and Mid-Market Commercial accounts, and drive service sales for new and existing clients. This is a critical role for Fire Services proliferation with existing & new accounts, and major customers in this market.

Responsibilities:

· Help promote a culture of teamwork and Cross-Sell, collaborate with Regional Managers and Sales Rep, as well as working closely with Operations

· Drive Fire Services and RMR in Cross Selling and support RapidFire Total Solutions strategic approach to existing and new clientele.

· Be the Subject Matter Expert in selling and delivering Fire services RMR through a consultative approach.

· Primarily focused on sales in the Mid-Commercial area, with a mix of existing and new client growth and the expansion in Sales and Operations in emerging branches.

· Collaborate with sales leadership and the team of sales representatives, providing guidance, coaching, and support to ensure individual and team targets are met as the team grows.

· Suggest sales strategies and tactics to drive business growth and increase market share for Fire Services, and Installation scopes.

· Foster profitability growth through definition and implementation of team-selling strategies that expand fire services and installation sales with existing customers and/or penetrate new accounts.

· Participate in Sales and Operations meetings to help build the organization and achieve the targets and address any issues or challenges.

· Build and maintain strong relationships with key clients, subcontractors and internal teams, ensuring excellent customer satisfaction and retention.

· Assist in identifying new clients, business opportunities and target markets and develop strategies to penetrate and expand into these areas through Direct and Inside Sales for Fire Services

· Stay up to date with industry trends, market conditions, and competitor activities to identify potential risks and opportunities.

· Collaborate with other departments, such as marketing and product development, to ensure alignment and support for sales initiatives.

· Ensure compliance with company policies and procedures and enforce ethical sales practices.

· Ensure compliance with all federal and local rules and regulations applicable to the geographic area as well as all company policies and procedures.

· Act like a company representative and liaison to customers and local authorities to capitalize on local market opportunities.

· Provide accurate reports and forecasts to management

· Identify problems and risks as early as possible and resolve or communicate to leadership

· Assist with achieving targets for Area P&L and KPI’s.

· Other duties as assigned by management

Competencies:

· Excellent communication skills, written and verbal

· Strong knowledge of fire sprinkler industry

· Strong attention to safety and detail

· Ability to build consensus and relationships with customers, employees and leadership

Knowledge, Skill & Other Requirements:

· 5+ years’ experience in commercial building fire sprinkler industry.

· Experience selling to commercial customers and contractors.

· Must possess a valid driver’s license free of violations.

· Must be legally authorized to work in the United States on a continual and permanent basis without company sponsorship.

· Bachelor’s degree in engineering, Business Administration, Marketing or other related field, or equivalent work experience preferred

· Relevant industry certifications and/or certified sales leader professional (CSLP) or strategic sales management certification preferred

The Scrubin Account Manager will focus on developing and growing existing accounts by fostering strong relationships, identifying opportunities, and delivering tailored solutions. A key component of this position includes overseeing the initial account onboarding process to ensure a seamless experience for our clients. The Account Manager will collaborate closely with Program Directors and local sales consultants to ensure alignment and exceptional service delivery.

Key Responsibilities Include:

Account Development:

• Build and maintain strong, long-term relationships with existing clients, acting as their trusted advisor.
• Identify opportunities to expand partnerships by understanding client goals, challenges, and priorities.
• Proactively offer solutions that align with client needs and our expertise.

Project Management for Onboarding:

• Oversee the initial account onboarding process, including logo setup, new portal builds, and final review meetings for client approval.
• Coordinate with internal teams to ensure all onboarding tasks are completed accurately and on time.
• Act as the primary point of contact during onboarding, addressing client questions and ensuring a smooth transition.

Collaboration:

• Partner with Program Directors to design and implement strategies that drive client success.
• Work hand-in-hand with local sales consultants to ensure alignment on client goals and seamless communication.
• Coordinate cross-functional efforts to deliver exceptional client experiences.

Strategic Planning:

• Develop account plans that outline growth strategies, key milestones, and measurable objectives.
• Regularly review and adjust plans based on client feedback and evolving needs.

Client Advocacy:

• Serve as the voice of the client internally, ensuring their needs and expectations are met or exceeded.
• Address client concerns promptly and effectively, maintaining trust and satisfaction.

Performance Tracking:

• Monitor account performance, including revenue growth, client satisfaction, and retention metrics.
• Provide regular updates to leadership on account progress and opportunities for improvement.

Qualifications include:

• High School Diploma or GED required, Bachelor’s degree preferred
• Proven experience in account management, client relationship management, or a similar role.
• Strong project management skills, with the ability to oversee complex onboarding processes.
• Excellent interpersonal and communication skills, with the ability to build rapport and trust.
• Collaborative mindset with a track record of working effectively across teams.
• Highly organized, detail-oriented, and able to manage multiple priorities simultaneously.