Technological Usage Meaning Jobs in Usa

8,438 positions found — Page 7

Director of Healthcare Technology Product Strategy
Salary not disclosed
Dallas, TX 3 days ago

Director of Healthcare Technology Product Strategy

Location: Hybrid in Dallas, TX OR Remote Nationwide with travel


Are you a strategic healthcare product leader who thrives at the intersection of business growth and technology innovation? An expanding, mission driven healthcare services organization is seeking a Director of Healthcare Technology Product Strategy to shape and lead enterprise product initiatives that directly impact patient access, operational performance, and long-term growth.


This is a high visibility leadership role designed for a commercially minded product strategist, someone who can translate executive vision into scalable technology capabilities across imaging, scheduling, call center operations, reporting, and enterprise systems. You will serve as a key bridge between executive leadership, clinical and operational stakeholders, and technical teams, ensuring that every technology investment drives measurable financial and patient experience outcomes.


Key Responsibilities

Enterprise Strategy and Roadmap

  • Develop and lead a multi-year-old technology product roadmap aligned with growth, operational performance, and patient experience goals
  • Translate executive priorities into scalable technology capabilities and measurable outcomes, including AI and analytics initiatives

Business Case and Financial Leadership

  • Build ROI driven business cases and define KPIs tied to revenue, cost reduction, throughput, and patient satisfaction
  • Partner with executive and finance teams to prioritize investments based on enterprise value

Operational Alignment and Product Execution

  • Collaborate with leaders across scheduling, call center, imaging, and reporting to identify and implement measurable improvements
  • Lead build versus buy versus partner evaluations and oversee vendor selection and lifecycle management
  • Ensure solutions meet regulatory, interoperability, and governance requirements

Cross Functional Influence

  • Drive alignment across operations, IT, engineering, and clinical stakeholders
  • Anticipate risks and system interdependencies while fostering a culture of accountability and continuous improvement


Required Experience

  • 7 plus years of experience in healthcare product management, healthtech, diagnostics, or provider side enterprise systems
  • Demonstrated success building business cases tied to revenue growth, cost reduction, or operational throughput improvement
  • Experience leading enterprise software evaluations and vendor selection processes
  • Strong understanding of healthcare operational workflows such as scheduling, patient access, imaging, reporting, or revenue cycle touchpoints
  • Experience working within regulated healthcare environments and interoperability frameworks
  • Proven ability to influence senior leaders and drive cross functional alignment

Preferred Experience

  • Background in radiology, enterprise imaging, or multi-site healthcare service environments
  • Experience leading system modernization, consolidation, or digital transformation initiatives
  • Exposure to AI enabled healthcare workflows and analytics driven decision making


This is an opportunity to step into a strategic leadership role with enterprise impact. If you are energized by aligning business growth with technology execution and want to shape the future of healthcare operations at scale, we would welcome a confidential conversation.


About Blue Signal:

Blue Signal is an award-winning, executive search firm specializing in various specialties. Our recruiters have a proven track record of placing top-tier talent across industry verticals, with deep expertise in numerous professional services. Learn more at /46Gs4yS

Not Specified
Enterprise Information Technology Architect
✦ New
Salary not disclosed
Richmond, VA 1 day ago

Healthcare IT – Enterprise Architect

Location: Richmond, VA

Work Type: Permanent

Schedule: Hybrid (3 days onsite / week)

Start Date: ASAP

Job Overview

The Enterprise Architect will act as a strategic technology leader, responsible for aligning IT architecture with the healthcare system’s business goals and digital transformation strategy.

The role focuses on designing enterprise architecture frameworks, guiding IT modernization, and ensuring scalable, secure, and compliant technology across the organization.

Key Responsibilities

1. Strategic Architecture

  • Develop and maintain enterprise architecture frameworks
  • Align IT strategy with business goals
  • Define technology roadmaps

2. Technology Leadership

  • Design complex systems architecture
  • Oversee infrastructure, applications, and integration strategies
  • Ensure scalability, security, and reliability

3. Stakeholder Collaboration

  • Work with executive leadership and IT teams
  • Translate business needs into technical solutions

4. Governance & Compliance

  • Ensure architecture follows industry standards and security best practices
  • Support regulatory and healthcare compliance

5. Innovation & Improvement

  • Identify new technology opportunities
  • Improve IT architecture processes and frameworks

6. Team Leadership

  • Mentor architects and IT teams
  • Promote collaboration and technical excellence

Required Experience

  • 10+ years in IT Architecture
  • 3+ years in Senior / Lead Architect role
  • Experience with enterprise architecture frameworks
  • Experience designing large-scale IT systems

Required Skills

  • TOGAF or Zachman frameworks
  • Enterprise Architecture tools
  • Software architecture processes
  • Networking & systems architecture
  • Cloud computing
  • Distributed computing
  • Business and IT strategy alignment
  • Project management
  • Technical documentation
  • Information security
  • Business process improvement

Technology Expertise

Candidates should have strong knowledge of:

  • Cloud computing
  • Mobile computing
  • IoT
  • Networking architecture
  • Application development
  • Database systems
  • Infrastructure technologies
  • Network management

Required Education

  • Master’s Degree in Computer Science, Information Systems, or related field

Required Certification

One of the following:

  • TOGAF Certified
  • Zachman Certified

Preferred Certifications

  • AWS Solutions Architect
  • Azure Solutions Architect Expert
  • Google Professional Cloud Architect
  • Cisco CCIE / CCD
  • ITIL 4 Master

Work Environment

  • Fast-paced healthcare IT environment
  • High stakeholder interaction
  • Ability to manage multiple priorities
Not Specified
Infrastructure Engineer - Middleware Technologies
✦ New
Salary not disclosed
Delaware County, PA 8 hours ago

Middleware Engineer

Contract to hire

Hybrid (2-3 days onsite)– Newtown Square, PA

The candidate will be a team player in a technology organization responsible for Middleware Infrastructure environment. The organization consists of highly trained system engineers and administrators, whose responsibilities include sustaining, engineering and production support of our Middleware environments. At client, Middleware technologies include OpenShift, Kubernetes, containers, Kafka, Apigee, IBM ESB, IBM MQ, Java, Tomcat, Apache, IIS etc.

Key Responsibilities:

  • Manage Middleware products/environments including new installations, upgrades, maintenance and tuning, monitoring and capacity planning.
  • Provide system/technical expertise while managing application deployments and troubleshooting application and platform issues.
  • Participate in 24x7 rotational On-Call production Middleware Infrastructure administration support for business-critical applications.
  • Design, build and manage OpenShift clusters across Development, test and production environments.
  • Develop and implement CI/CD pipelines leveraging Jenkins, Git or similar
  • Manage and optimize Kubernetes/OpenShift resources, Pods,Services,Routes,operators,Helm Charts etc.)
  • Review system logs on critical servers regularly and address system generated errors and warnings immediately to ensure minimum downtimes and disruption to users
  • Expertise in reviewing, implementing and supporting Enterprise Security solutions including Web Service Security, SSL Mutual Authentication, SSL certificate management.
  • Expertise in Various middleware technologies including Apache, application and web servers, Expertise in administering and architecture of IBM MQ environments, Kafka, Apigee including deployment, upgrades, configurations, setup, performance tuning.
  • Regularly review security patches on all servers and install the latest security patches/service packs periodically.


Required Qualifications:

  • Bachelor’s degree in computer science , Information Technology with equivalent experience.
  • At least ten(10) years of experience of overall support of Middleware Technologies and Infrastructure.
  • 5-7 + years’ experience in containerization and Orchestration (Kubernetes, docker Etc.)
  • Experience with Kubernetes concepts (pods, deployments, namespaces, RBAC, networking)
  • Assist in updating documented guidelines and procedures for the IT-Infrastructure unit and ensure that the documentation reflects any/all procedural changes.
  • Perform system health checks of core infrastructure systems as needed.
  • Integrate proactive monitoring, logging and alerting using enterprise monitoring tools.
  • Must be a self-starter with the ability to work independently and in a collaborative team environment.
  • Extensive experience and skill in the use of scripting (bash, python, PowerShell) to report on systems and automate processes.
  • Participate in planning, testing and implementation of disaster recovery plans at the Primary and Secondary Disaster Recovery site.
  • Certifications are preferred (i.e. Redhat OpenShift/Kubernetes certification,)
Not Specified
Instructional Designer & Technology Strategist
🏢 Swoon
Salary not disclosed
Phoenix, AZ 2 days ago

Our client, ranked as the #1 University for innovation, is hiring an Instructional Design Strategist/Educational Technology Manager contract-to-hire to join their team!


This individual will act as both a strategic advisor and hands-on contributor, partnering closely with founding faculty, curriculum leadership, and enterprise IT/Learning Experience (LX) teams to design scalable, compliant, and innovative learning solutions that support modern medical education.


Serve as the acting Educational Technology Manager for the new School of Medicine and Medical Engineering, consulting on and supporting the design of the end-to-end educational technology ecosystem in alignment with curriculum innovation and LCME accreditation requirements.


Hourly Rate: up to $45/hour

Converting Salary: Up to $85,000/year (Full Benefits & Reduced Tuition Credit Offerings!)


Employment Type: W2 Only (cannot provide sponsorship)

Location: Phoenix, AZ (hybrid)


Hire Type: Contract-to-Hire

*3 months contract before conversion


Requirements/Day to Day:

  • Background in instructional design, educational technology, or learning experience design, ideally within medical education, healthcare education, or higher education.
  • Lead research, evaluation, and selection of instructional technologies, supporting the core academic technology stack, including: LMS, assessment/eval, media capture/content
  • Contribute to the design and implementation of AI-supported solutions for teaching, learning, and assessment, with a strong emphasis on ethnicity, regulatory, compliance
  • Collaborate closely with founding faculty, curriculum leaders, and central IT/LX partners to translate complex pedagogical, clinical, and accreditation requirements into scalable, workflow-driven systems.
Not Specified
Director of Construction Technology
Salary not disclosed
Atlanta, GA 2 days ago

The Director of Construction Technology plays a critical role in advancing the company’s use of technology across all business units and particularly within operations. This position serves as the bridge between construction operations, IT, and executive leadership — ensuring that technology solutions are effectively deployed, utilized, and continuously improved to support project delivery, operational efficiency, and data-driven decision making.


The Director of Construction Technology will maintain active awareness of emerging construction technologies, lead software training and adoption efforts, and provide first-line support for systems in use. This role is ideal for a candidate with a strong understanding of construction processes, a working knowledge of IT and system integrations, and a passion for applying technology to improve performance and collaboration across the organization.


This position reports to a Senior executive and will work closely with Project Management, Field Supervisors, Accounting, IT Staff, and the Executive Leadership team.


KEY RESPONSIBILITIES

Technology Leadership & Strategy

  • Stay informed of industry technology trends, vendor developments, and emerging software capabilities relevant to construction operations.
  • Advise leadership on opportunities for innovation, efficiency, and competitive advantage through technology adoption.
  • Participate in strategic planning for technology roadmaps, integrations, and process automation.


System Management & Support

  • Provide Level 1 helpdesk support for construction technology platforms, including issue resolution, troubleshooting, and escalation to vendors or IT as needed.
  • Support implementation, configuration, and optimization of applicable technology solutions, software and systems.
  • Ensure smooth coordination and communication between project and field personnel, IT staff, and software vendors.


Training & Adoption

  • Develop and deliver training programs for project and office staff on relevant technologies and best practices.
  • Create and maintain training materials, user guides, and process documentation.
  • Promote a culture of technology adoption and continuous learning across the company.


Vendor & System Administration

  • Assist in vendor management, including contract renewals, license tracking, support coordination, and performance evaluation.
  • Coordinate system updates, release testing, and change management with IT and vendor teams.
  • Help evaluate new software solutions, pilot programs, and system integrations.


Integration & Data Awareness

  • Support efforts to integrate systems for seamless data flow between project management, corporate services, and field applications.
  • Work with IT and business intelligence teams to improve data accessibility, reporting, and analytics.
  • Understand and advocate for data integrity, ownership, and governance across platforms.


Collaboration & Field Engagement

  • Collaborate daily with IT staff, project executives, project and field leaders, and senior management to align technology initiatives with operational goals.
  • Conduct regular visits to company offices and job sites to assess technology use, identify opportunities for improvement, and provide hands-on support.


QUALIFICATIONS

Education

  • College degree in Construction Management or related discipline preferred.
  • Education or formal training in computer science, programming, or software development is a plus and may substitute for the college degree above with relevant operational experience.


Experience

  • Minimum of 5 years of experience in the construction industry.
  • At least 4 years in construction operations (field or project management experience preferred).
  • 2–4 years of experience in a role involving technology solution management, system administration, or software implementation
  • Experience in major software/systems transitions preferred.
  • Experienced in the end-to-end implementation of scalable data lake solutions for enabling enhanced data accessibility and analytics for strategic business decisions.
  • Developed interactive dashboards and reports using Power BI or equivalent.


Technical Competencies

  • Familiarity with construction technology platforms such as Procore, Viewpoint, Autodesk, Bluebeam, etc.
  • Understanding of IT operations, system integrations (APIs, data exchanges, middleware), and database principles.
  • Proficiency in Microsoft 365 ecosystem (SharePoint, Teams, Power BI) and other common collaboration tools.
  • Ability to train, communicate, and translate technical concepts to non-technical users.
Not Specified
Director, Technology Enablement
Salary not disclosed
Santa Monica, CA 2 days ago

About Us

Perform Properties is a Blackstone Real Estate portfolio company focused on high-performing retail and office properties with People-Appeal - vibrant spaces where people actively choose to work, shop, and gather. With expertise in transactions, development, leasing, and management, the company oversees over 33 million square feet of retail and office properties across the U.S. Learn more: .


Role Summary

Our Director, Technology Enablement accelerates growth by empowering our people with deep, sophisticated Technology adoption & literacy. An influencer & persuader that leads people to more productive Technology use in meaningful, substantial ways, the Director, Technology Enablement finds & creates learning moments that matter, giving our people the skills & confidence they need to put AI, automation and other emerging technologies to work for them every day – not just talk about their potential & possibilities.


This role reports to the Chief Technology Officer and is based in the office, 5 days a week.


Essential Job Functions

  • Create Learning Experiences, Programs & Content to reduce our Time-to-Productivity
  • Champion Technology & AI Adoption, Measurement & Continuing education to reduce our Time-to-Insight
  • Mobilize AI, Automation, Agentic & emerging technology innovations to reduce our Coordination Tax
  • Drive Engagement & Communication that creates meaningful change in our audiences
  • Model the successful use of AI as a capabilities & resource extension, not just a gimmick
  • Grow individuals & teams of technologists in the Technology Enablement space as their leader


Qualifications and Technical Competencies

  • 5-7+ years leading Technology Training, Enablement and / or Modern Workplace-focused teams
  • 3-5 years managing agile projects (Scrum, Kanban, SAFe)
  • 1-3 years managing people (direct reports)
  • Demonstrable success driving adoption for Modern Workplace platforms (Microsoft 365, Google Workspace)
  • Demonstrable success delivering Technology-focused learning programs, content and outcome measurement
  • Advanced proficiency in common Collaboration platforms (Microsoft Teams / SharePoint Online, Google Chat / Drive / Sites, Slack Enterprise)
  • Advanced proficiency in common Generative AI platforms (Microsoft Copilot, Google Gemini, ChatGPT Enterprise)
  • Advanced proficiency in common Agentic and/or Robotic Process Automation (RPA) platforms (UiPath, Microsoft PowerAutomate, Workato, Zapier)
  • Bachelor’s Degree in Computer Science, Communications or relevant tertiary education


Benefits & Compensation

Benefits: The Company provides a variety of benefits to employees, including health insurance coverage, retirement savings plan, paid holidays and paid time off (PTO).

Base Salary Range: $165,000 – $185,000. This represents the presently-anticipated low and high end of the Company’s base salary range for this position. Actual base salary range may vary based on various factors, including but not limited to location and experience.

The additional total direct compensation and benefits described above are subject to the terms and conditions of any governing plans, policies, practices, agreements, or other materials or documents as in effect from time to time, including but not limited to terms and conditions regarding eligibility.


Closing

EEO Statement

Our company is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Our employment decisions are based on individual qualifications, job requirements and business needs without regard to race, color, marital status, sex, sexual orientation, gender identity and/or expression, age, religion, disability, citizenship status, national origin, pregnancy, veteran status and or any other legally protected characteristics. We are committed to providing reasonable accommodations, if you need an accommodation to complete the application process, please email


#LI-Onsite

Not Specified
Information Technology Help Desk Coordinator
✦ New
Salary not disclosed
Brooksville, FL 1 hour ago

About RFS®

At RFS®, we don’t just manage projects—we build lasting partnerships. Our mission is to deliver exceptional multisite project management through constant communication, technical excellence, and a commitment to quality.


As RFS® continues expanding nationally, our technology systems play a critical role in supporting operations, communication, and data-driven decision making. We’re looking for a systems-minded IT Coordinator who thrives in a fast-paced environment and enjoys helping teams work more efficiently through reliable technology and strong system support.


Role Overview

The IT Coordinator supports the day-to-day operation of the company’s technology systems and provides internal help desk support across the organization.


This role requires strong troubleshooting ability, clear communication, and a systems-oriented mindset. The IT Coordinator will help maintain user access, configure employee technology, and support core platforms such as Salesforce and Microsoft 365.


You’ll serve as a key support resource for Team Members across the company, helping resolve technical issues, maintain system reliability, and contribute to the ongoing improvement of our technology environment.


This position is based in Brooksville, FL, with hybrid flexibility depending on operational needs.


Key Responsibilities

  • Provide help desk support and resolve internal technical issues across company systems
  • Troubleshoot hardware, software, and user access issues for Team Members
  • Configure laptops, mobile devices, and system access for new employees prior to onboarding
  • Administer and support internal platforms including Salesforce and Microsoft 365
  • Maintain user permissions and system configurations across company tools & platforms
  • Assist with the development and maintenance of internal documentation, SOPs, and system procedures
  • Monitor recurring issues and help identify opportunities to improve system workflows and processes


What Makes You a Fit

  • Experience in IT support, help desk, or systems administration
  • Hands-on experience supporting Salesforce or similar CRM platforms
  • Strong troubleshooting and problem-solving ability
  • Comfortable supporting both hardware and cloud-based systems
  • Clear communication skills and the ability to assist non-technical users
  • Organized and systems-minded with the ability to manage multiple support requests
  • Service-oriented mindset with a desire to help teams succeed through reliable technology


What We Offer

  • Competitive compensation and quarterly performance incentives
  • Growth opportunities as RFS® expands
  • Collaborative, high-performance culture
  • Hands-on training & professional development support
  • Tuition reimbursement & opportunities to expand technical certifications
Not Specified
Production Operator (Surface Mount Technology)
Salary not disclosed
Wood Dale 3 days ago
Production Operator (Surface Mount Technology) Our client, an electronics manufacturer located in the northwest suburbs, is seeking an experienced SMT Operator to join our production team.

We are a growing company with opportunities for motivated individuals who enjoy working in a fast-paced manufacturing environment.

Responsibilities Operate and monitor Surface Mount Technology machines Set up assembly lines and follow detailed production instructions Check inventory for specific production jobs Perform first article inspections Conduct SMD inspections to ensure quality standards Mount, install, align, and secure components on machines using hand tools and measuring instruments Follow strict quality standards and manufacturing procedures Required Skills Ability to follow instructions and read equipment manuals Experience using small hand tools and reading blueprints Ability to read assembly drawings and Bills of Materials Basic knowledge of mathematics Strong organizational skills and attention to detail Ability to work in a fast-paced production environment Strong work ethic and motivation to learn manufacturing processes Maintain a clean and organized workspace Preferred Qualifications IPC-A-610 Certification Bilingual preferred Previous SMT manufacturing experience Monday – Friday 6:00 AM – 2:30 PM (First Day Start Time: 7:00 AM (Orientation & Training) $16.00-18.00/hr DOE Wood Dale, IL Please send resumes to All employees of Elite Staffing must be 18 years or older and authorized to work in the United States.

Elite Staffing, Inc.

is proud to be an equal opportunity employer.

Our policy of equal employment opportunity is to recruit, hire, train and promote persons without regard to race, color, religion, national origin, sex, age, disability, handicap or any other protected status.

Elite Staffing offers the following benefit programs for your participation: Medical, Dental, Vision, Voluntary Benefits, 401k Retirement Plan, and Commuter benefits.

Our hiring process may include the use of artificial intelligence (AI) to assist in recruiting candidates.

AI may be used to collect information and grade, rank, or score your answers.

All employment decisions are made by human reviewers.

By submitting your application, you authorize Elite Staffing, Inc.

to contact you using the contact information you have provided for employment-related activities via any method, including SMS, email, and phone calls, including through the use of automated technology, AI generative voice, and pre-recorded and/or artificial voice messages.

For accommodations or to opt out of AI-assisted communication, you may unsubscribe from any SMS message and/or inform the AI technology of your request to opt out of AI-assisted communications.

All personal information provided will be handled in accordance with our Privacy Policy found on our website.

All employees of Elite Staffing must be 18 years or older and authorized to work in the United States.

Elite Staffing, Inc.

is proud to be an equal opportunity employer.

Our policy of equal employment opportunity is to recruit, hire, train and promote persons without regard to race, color, religion, national origin, sex, age, disability, handicap or any other protected status.CB3
Not Specified
Assistant Vice President, Investment (Technology & Consumer - Americas)
$250 +
San Francisco, CA 4 days ago
Assistant Vice President, Investment (Technology & Consumer - Americas)

Location: San Francisco, CA 94111


Travel: Requires up to 20% domestic & International travel.


Telecommuting: Up to 1 day per week.


DUTIES

  • Identify and assess investment opportunities in companies across several sub‑sectors of U.S. Tech & Consumer across private and public stages.
  • Evaluate, conduct due diligence, and execute investments.
  • Monitor the performance of portfolio companies and help to lead them into public listing or divestment.
  • Lead due diligence, financial modelling, draft of investment papers, co‑ordination of internal approval processes and finalization of legal documentation in transaction processes.
  • Establish and cultivate relationships with companies, corporate partners and other relevant institutions.
  • Develop, and coach junior members of the team.
  • Develop and renew industry/sector knowledge as well as macro and regulatory changes.

REQUIREMENTS

  • Bachelor's degree or equivalent in Business Administration, Finance, Accounting, Economics, Engineering or related field of study.
  • 3 years of experience in any job title/occupation/position involving investing in the areas of private equity, growth, or public markets.
  • Experience specified must include each of the following:
  • 3 years of experience with financial analysis to support investment decision utilizing general accounting and finance principles including Profit & Loss modeling and valuation analysis.
  • 3 years of experience with researching and explaining market events utilizing quantitative and analytical skills.
  • 3 years of experience with MS Office (Excel and PowerPoint).
  • 3 years of experience with research resources including Capital IQ and PitchBook.
  • 2 years of experience in investing in the Technology and Consumer sub‑sectors.
  • Telecommuting permitted up to 1 day per week.
  • Requires up to 20% domestic & International travel.

WORK LOCATION

101 California Street, Suite 3700, San Francisco, CA 94111


SALARY

Salary: $221,400 to $273,000/year


Hours: M-F, 40 hours/week


LEADERSHIP AND BENEFITS

Internal Referrals for this position are eligible for the Employee Referral Program.


NEAREST MARKETS

Nearest Major Market: San Francisco


Nearest Secondary Market: Oakland


#J-18808-Ljbffr
Not Specified
Property Adjuster Specialist - Field - Work Remotely with Cutting-edge Technology (DURHAM)
🏢 Usaa
Salary not disclosed
Durham, NC, Remote 4 days ago

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

As a dedicated Property Adjuster Specialist , you will work within established guidelines and framework to investigate, evaluate, negotiate, and settle complex property insurance claims presented by or against our members. You will confirm and analyzes coverage, recognize liability exposure and negotiate equitable settlements in compliance with all state regulatory requirements.

Property Adjuster Specialist focus on using technology and desk adjusting for a virtual first approach to inspections and claims handling. USAA also provides a company vehicle to physically inspect losses within your locally assigned territory. Field Adjusters may travel outside of their local territory to respond to claims in other regions when needed. This is an hourly, non-exempt position with paid overtime available.

This is a field-based role for the area of Durham, NC. Candidates currently living in this location or willing to self-relocate are encouraged to apply.

What you'll do:
  • Proactively manages assigned claims caseload comprised of complex damages that require commensurate knowledge and understanding of claims coverage including potential legal liability.

  • Partners with vendors and internal business partners to facilitate complex claims resolution. May also involve external regulatory coordination to ensure appropriate documentation and compliance.

  • Investigates claim damages by conducting research from various sources, including the insured, third parties, and external resources. May identify and resolve potential discrepancies and identifies subrogation potential resulting from unusual characteristics.

  • Identifies coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate. Determines coverage through analyzing information involving complex policy terms and contingencies.

  • Determines and negotiates complex claims settlement within authority limits. Develops recommendations and collaborates with management for determining settlement amounts outside of authority limits and accurately manages claims outcomes.

  • Maintains accurate, thorough, and current claim file documentation throughout the claims process.

  • Advance knowledge of estimating technology platforms and virtual inspection tools. Utilizes platforms and tools to prepare claims estimates to manage complex property insurance claims.

  • Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours.

  • May be assigned CAT deployment travel with minimal notice during designated CATs.

  • Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed.

  • Works independently solving complex problems with minimal guidance; acts as a resource for colleagues with less experience.

  • Adjusts complex claims with attorney involvement.

  • Recognizes and addresses jurisdictional challenges such as applicable legislation and construction considerations.

  • May require travel to resolve claims, attend training, and conduct in-person inspections.

  • Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:
  • High School Diploma or General Equivalency Diploma required.

  • 2 years of relevant property claims adjusting experience of moderate complexity losses that includes writing estimates, involving dwelling and structural damages.

  • Advanced knowledge of estimating losses using Xactimate or similar tools and platforms.

  • Proficient knowledge of residential construction.

  • Proficient knowledge of property claims contracts and interpretation of case law and state laws and regulations.

  • Proficient negotiation, investigation, communication, and conflict resolution skills.

  • Proven investigatory, analytical, prioritizing, multi-tasking, and problem-solving skills.

  • Ability to travel 50-75% of the year (local & non-local) and/or work catastrophe duty when needed.

  • Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts.

What sets you apart:
  • US military experience through military service or a military spouse/domestic partner

  • 5 years of prior carrier field experience handling higher severity/complex losses (i.e. vandalism, malicious mischief, foreclosures, earth movement, collapse, liability, etc.)

  • Prior experience adjusting property claims using virtual technologies

  • Prior property field adjuster experience handling DWG, APS and ALE adjustments

  • Industry designations such as AINS, CPCU, AIC, SCLA (or actively pursuing)

  • Xactimate Level 1 and/or Level 2 certification

  • Prior deployments in support of catastrophes

  • Currently hold an active Adjuster License

  • Currently reside within or have the ability to self-relocate to Durham, NC

Physical Demand Requirements:
  • May require the ability to crouch and stoop to inspect confined spaces, to include attics and go beneath homes into crawl spaces.

  • May need to meet all USAA safe driving requirements including verification of driving record through MVR & possession of valid driver’s license.

  • May require the ability to lift a minimum of 35 pounds to include lifting a ladder in and out of the trunk of a car.

  • May require the ability to climb ladders and traverse roofs, this includes the ability to work at heights while inspecting roofs and attics.

Compensation range: The salary range for this position is: $69,920.00 - $133,620.00.

USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

 

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

 

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

 

For more details on our outstanding benefits, visit our benefits page on

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

 

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.


Remote working/work at home options are available for this role.
Not Specified
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