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Position Title: Care Manager (RN)

Work Location: Remote - Region 10 (Broward County - Ft. Lauderdale & Hollywood, FL)

Assignment Duration: 03 Months Possibility to extend

Work Schedule: 8:00 a.m. - 5:00 p.m.

Work Arrangement: Remote (Field visits required)

Position Summary:

Making calls to parents of members to collect annual assessments, monthly required update call, a monthly face-to-face visit and if visit declined a second monthly call or a virtual visit replaces it. Calling DME companies and providers if a parent states a problem.

Background & Context:

Very tight knit team, we work well together and assist each other every day. Family centered, yet we hold new hires accountable for completion of work and thorough documentation.

Key Responsibilities:

* Making calls to parents of members to collect annual assessments

* Monthly required update call

* Monthly face-to-face visit and if visit declined a second monthly call or a virtual visit replaces it

* Calling DME companies and providers if a parent states a problem

* Managing difficult parents at times

* EXCELLENT documentation

• 
  
• Top 3 must-have hard skills stack-ranked by importance
  

Are you outgoing, confident, and great with people? Were a fast-growing marketing firm specializing in face-to-face marketing, and were looking for Brand Ambassadors who want to represent top brands while building real career skills  not just working another job.

This role is perfect for individuals who want to grow professionally, build confidence, and be part of a team that values hard work, growth, and having fun along the way.

What Youll Do

• Represent and promote client brands through in-person, face-to-face interactions
• Create positive, memorable experiences for customers
• Communicate brand messaging clearly and confidently
• Build strong relationships through authentic conversations
• Work closely with a fun, motivated team in live marketing environments

What We Offer

• Training provided  no experience necessary
• Clear upward mobility into leadership, training, and management roles
• Fun team culture with team outings, events, and incentives
• Hands-on coaching and professional development
• Performance-based bonuses and growth opportunities

Who Were Looking For

• Strong communication and interpersonal skills
• Positive, energetic attitude
• Coachable and eager to learn
• Team-oriented with leadership potential
• Comfortable engaging with people face-to-face

Required qualifications:

• Legally authorized to work in the United States

Center Sales Manager – Midtown Phoenix

Onsite | Full-Cycle Sales | Relationship-Driven B2B

Expansive creates exceptional workspace where people and companies thrive. With 40+ locations nationwide and 3.8M+ SF under management, we operate at the intersection of sales, hospitality, and modern office solutions.

We’re hiring a Center Sales Manager to own the full sales cycle for our Midtown Phoenix location. This role is built for confident, relationship-driven sellers who thrive in face-to-face environments and enjoy guiding clients from first conversation through close.

If you’ve successfully sold a service, membership, solution, or space—and you’re strong in live conversations and in-person selling—this role will feel like a natural next step.

Why This Role

• Own the full sales cycle: inbound leads → tours → close
• Be the local sales face of Expansive in downtown Pittsburgh
• Sell flexible workspace solutions that businesses actually need
• Build long-term relationships with brokers, business owners, and decision-makers
• Work onsite in a market-facing role with real autonomy and accountability

What You’ll Do

• Drive B2B sales through inbound lead follow-up, outbound outreach, broker relationships, and local networking
• Conduct engaging, consultative tours of private offices and team suites
• Manage pipeline, follow-ups, and forecasting in HubSpot
• Build urgency and guide prospects to confident decisions
• Partner with onsite hospitality leadership to deliver a strong move-in experience
• Maintain post-close relationships to support renewals and growth

Who You Are

• 2–5 years of experience owning a full sales cycle
• Comfortable selling in person and leading live conversations
• Confident communicator who can read a room and close
• Organized, accountable, and motivated by goals and outcomes
• CRM-driven and follow-up focused
• Excited to be embedded in the Phoenix business community

Experience in real estate, hospitality, memberships, services, or consultative sales is helpful—but not required.

Compensation & Benefits

• Earnings (Base + Uncapped Commission): Year 1, $80k-$85k
• Medical, Dental, Vision
• 401(k) with company match
• PTO + paid holidays
• Annual Sales & Marketing Retreat

Join Expansive

This role is ideal for sales professionals who want ownership, local impact, and the opportunity to sell something tangible in a face-to-face environment. If you’re a strong seller who values relationships and autonomy, we’d love to meet you.

Job description:

Great Opportunity for a Staffing Area Director! Great salary and benefits package! This is an in person and location(s) position covering areas in New Jersey, Maryland, and Pennsylvania. We are looking for individuals with a strong staffing industry (working directly with staffing companies) experience and distribution/warehouse experience.

Individuals with heavy client facing account communication/interaction and problem-solving experience are ideal for this role. Strong technical skills in MS Office, Excel, Apps, and ability to adapt to ATS systems, write and communicate reports etc. Great communication skills, ability to travel within the area and focused on visibility and onsite support within the client locations. Need a strong decision maker and execute well on operations and client needs, able to work well as an independent leader, and team player. Development of teams within the areas, including main point of contact leader at each location as well. Need to have some staffing operational experience but also open to other backgrounds that have been heavy in face-to-face client and account management. High energy, focused, organized, and professional individual with staffing, client/account along with good technical skills is the priority. Looking for individuals that are mid-career and looking for progression. Bilingual skills are a plus! APPLY TODAY!

Job Details:

Area Director

* $120k - $130k Annual Salary

* Responsible for client locations within the New Jersey, Maryland, and PA surrounding areas

* Great company and opportunities for growth!

* Competitive salary and benefits including Medical/Dental/401k and 401k match!

Job Description

SUMMARY: The Area Director is responsible for maximizing the sales revenue and profits for multiple existing client locations within the MD/PA/NJ area. The Area Director will provide strategic direction and leadership to sales and operation teams to drive business development, recruitment, and increased profitability and market share with current customers. This is a hands-on and in person management position which will require travel to multiple client locations

ESSENTIAL FUNCTIONS:

• Evaluates businesses and recruiting opportunities and develops and implements recruiting programs (if and as needed to support local teams)
• Develops and executes operational plans and programs, both short and long term, to support sales, revenue and growth objectives of the Company
• Trains and develops team (Onsites/Staffing Specialists/Onboarding Specialists/Account Managers) for succession planning or overall development for growth.
• Accountable for revenue growth and area profitability management
• Prepares and manages office budgets, P&L responsibilities, administers expense control programs and approves employee expenses
• Maintains control of pricing, contracts and proposals to ensure sales, gross margin and profit objectives are met
• Recruits, hires and trains staff and provides developmental and career opportunities for staff
• Identifies, pursues and develops new accounts through awareness of the local market, competitor activities and community growth plans
• Explores all existing and new clients to determine where business expansion opportunities exist.
• Establishes and maintains rapport with key clients and acts as a key member of the sales team on large accounts and new client prospects
• Surveys clients regarding perception of service and emphasizes quality and service to identify opportunities to further grow existing accounts
• Ensures compliance with office procedures and all State, Federal, and local laws and regulations
• Communicates the business direction, changes in policy and procedure, and other information to all offices
• Makes client service calls to assigned accounts to communicate new services and assists in planning for staffing requirements
• Maintains appropriate documentation regarding personnel performance

QUALIFICATIONS:

• 5+ years proven and successful direct sales and P&L experience preferably within the staffing and service industry
• Experience in a high pressure, customer service-oriented environment
• 2+ years managing multiple operating units with indirect supervisory responsibility required, preferably in the staffing industry
• Strong face-to-face client and account management experience
• Bachelor’s degree strongly preferred; equivalent experience may be acceptable

Job Description

• Strong communication (verbal and written) and interpersonal skills necessary
• Must maintain highly sensitive and confidential information
• Must demonstrate ability to work independently, multi-task and possess strong organizational skills
• Demonstrates flexibility, openness, respect and sensitivity in dealing with others
• Maturity, judgment, and consultative ability to interact effectively with employees at all levels of the company and clients
• Strong customer service skills and growth selling skills required
• Ability to build morale and group commitments to goals and objectives
• Must be a decisive individual who possesses a "big picture" perspective
• Strong computer skills (Microsoft Word, Excel, PowerPoint, Outlook, Apps, ATS etc)

Immediate Need Opportunity! Join a stable, established, and recognized company on the cutting edge of staffing solutions for their clients! We have a great story to tell, and need individuals to share our story, work on improving standards, finessing relationships, and through those efforts, increasing revenues. APPLY TODAY for IMMEDIATE consideration!

Job Type: Full-time

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance
• 401k
• 401k Match

Work Location: In person (3 days onsite at client locations, up to 2 days working remotely)

FTI Consulting is seeking a Director to join our growing Mergers, Integrations, & Carve-Outs team. The Director will work with clients in domestic and multinational companies across various and diverse industries.

The Director will work with our clients and teams to improve efficiency and effectiveness at all stages of integrations and carve-outs; from helping assess and identify inorganic growth opportunities, to carving out and divesting parts of the business and every aspect in-between. As a Director, you will make an impact by leveraging your education and experience to address key business issues and help tailor solutions to each unique situation.

Additionally, the Director will help facilitate and execute functional integration and carve-out work streams and assist the client teams through the process lifecycle (current state, interim/desired state) and operating model development and optimization.

In FTI Consulting's M&A Advisory practice, we provide transactions support and advisory to organizations undergoing major transitions, such as mergers and buy- and sell-side carve-outs. We maximize the value of transactions by mitigating risk, minimizing business disruption, and accelerating the evolution to the new company operating model. Our team supports clients throughout the entire M&A transaction life cycle, from pre-deal efforts through post-integration, to drive value through the successful execution of strategic objectives while optimizing revenue and cost synergies.

Key Responsibilities:

• Manage the junior team on multiple tasks across a consulting engagement including modeling and client presentations
• Supervise research and analytics artifacts and demonstrate team lead-facing or client-facing analysis and insight development
• Utilize business, finance, accounting, and analytical skills to perform and oversee tasks including: 13-week cash flow models, 3-statement models, and pro-forma scenario models
• Assess standalone, one-time and stranded costs in a carve-out situation
• Provide clean room services
• Execute Day 1 through Day 100+ cross-functional interim and desired state planning, including timing for revenue and cost synergy capture
• Design and negotiate transition service agreements (TSAs)
• Design target state customer experience (CCXP) models
• Develop and implement plans for revenue acceleration and sales effectiveness
• Develop, create and implement organizational design changes, culture and change management programs and pre- and post-close communications plans
• Develop work breakdown structure, scope, and/or problem solve for direct functional areas, considering cross-functional downstream and upstream impacts
• Lead senior client-facing meetings and take full responsibility for client deliverables, including reports, written analyses, and presentations
• Lead information sharing sessions and serve as a Subject Matter Expert on workstream areas that align with past experiences and skill sets

How You'll Grow:

This is an excellent opportunity to enhance and expand your background across mergers, integrations, and carve-outs and engagement management and project delivery while also gaining valuable management and developmental experience. You will have the opportunity to partner with our internal teams and diverse clients across various industries and continue to grow in new and complex functional areas and technologies.

Basic Qualifications:

• Bachelor's Degree in Accounting, Finance, Informational Systems, Economics, or related field of study
• 5+ years of post-graduate combined professional experience
• Ability to travel to clients and FTI office(s)

Preferred Qualifications:

• Experience managing and leading 1+ resources on workstreams, specific deliverables and junior staff
• Exercised knowledge of and experience in the transaction lifecycle, supporting mergers and carve-outs through pre-Sign diligence, Sign-to-Close and Post-Close activities
• Ability to find approaches to analytical details related to change management and post-merger integration (PMI) methodologies, synergy analysis and value capture, and designing Target Operating Models for transactions
• Ability to synthesize large sets of data and complex analysis to communicate and defend practical solutions to business problems
• Working knowledge of the qualitative and quantitative aspects of business problems, with the ability to link business strategy to performance and due diligence research and content
• Ability to extract key implications from financial statements, corporate functions and underlying revenue, cost and operational performance drivers
• Experienced in assessing market & commercial dynamics and customer profitability drivers
• Familiarity in assessing current processes and make recommendations based on analysis
• Tested ability big data sets to conduct research and analysis on products, markets, competitors and customers to identify risks and opportunities, draw conclusions, and effectively communicate data
• Proficiency MS Office Suite including MS Excel and PowerPoint
• Experience in project management and data visualization tools, such as PowerBI, SmartSheet, or similar

Total Wellbeing:

Our goal is to support the wellbeing of you and your familiesphysically, emotionally, and financially. We offer comprehensive benefits such as the following:

• Competitive total compensation, including bonus earning potential
• Full package of benefits plans, including medical, dental, and vision coverage along with life and disability insurance
• Generous paid time off and holidays
• Company matched 401(k) retirement savings plan
• Potential for flexible work arrangements
• Generous paid parental leave with available planning tools, virtual expert coaching services and flex return support.
• Family care benefits, including back-up child/elder care
• Employee wellness platform
• Employee recognition programs
• Paid time off for volunteering in your community
• Corporate matching for charitable donations most important to you
• Make an impact in our communities through company sponsored pro bono work
• Professional development and certification programs
• Free in-office snacks and drinks
• Free smartphone and cellular plan (if applicable)
• FTI Perks & Discounts at retailers and businesses
• Upscale offices close to public transportation

About FTI Consulting:

FTI Consulting, Inc. is the leading global expert firm for organizations facing crisis and transformation, with more than 7,900 employees located in 32 countries and territories. Our broad and diverse bench of awardwinning experts advise their clients when they are facing their most significant opportunities and challenges. The Company generated $3.49 billion in revenues during fiscal year 2023. In certain jurisdictions, FTI Consulting's services are provided through distinct legal entities that are separately capitalized and independently managed. FTI Consulting is publicly traded on the New York Stock Exchange.

FTI Consulting is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, ancestry, citizenship status, protected veteran status, religion, physical or mental disability, marital status, sex, sexual orientation, gender identity or expression, age, or any other basis protected by law, ordinance, or regulation. Compensation Disclosure: The compensation range reflects potential base salary for the role. Actual compensation is determined based on a wide array of relevant factors including market considerations, business needs, and an individual's location, skills, level of experience, and qualifications.

Position Overview

The Supervisor, Partner Experience is responsible for leading a team of Relationship Managers and Partner Onboarding Specialists who support insurance partners throughout their lifecycle, from initial onboarding through ongoing operational engagement.

This role ensures team members deliver an exceptional partner experience by providing responsive service, effective communication, and operational coordination. The Supervisor focuses on coaching employees, monitoring performance, resolving operational issues, and supporting the successful delivery of services to insurance partners.

The ideal candidate brings leadership experience, strong client service skills, operational awareness, and the ability to coach high-performing individual contributors in a fast-paced service environment.

Key Responsibilities

Team Leadership & Development

· Lead, coach, and develop a team of Relationship Managers and Partner Onboarding Specialists.

· Conduct regular one-on-one meetings, performance coaching, and development discussions.

· Support employee development through training, mentoring, and performance feedback.

· Foster a collaborative team environment focused on accountability, responsiveness, and partner satisfaction.

Operational Performance Management

· Monitor team performance against key metrics including response times, service levels, onboarding timelines, and partner satisfaction.

· Ensure team members follow established operational workflows and communication standards.

· Identify performance gaps and implement corrective actions to maintain high service standards.

Partner Experience Support

· Provide guidance to team members managing day-to-day partner interactions and onboarding activities.

· Ensure consistent communication and service delivery across partner-facing teams.

· Support the team in managing complex partner inquiries or requests.

Escalation Management

· Serve as the first leadership escalation point for partner concerns or service delivery issues.

· Work with internal operations teams to resolve issues impacting partner experience.

· Ensure escalations are resolved quickly while maintaining strong partner relationships.

Cross-Functional Coordination

· Partner with operations teams, training, quality, and Workflow & Enablement specialists to ensure smooth service delivery.

· Support coordination between partner-facing teams and operational teams.

· Assist with implementing new processes, service offerings, or operational changes.

Process Improvement

· Identify opportunities to improve partner communication, onboarding processes, and operational coordination.

· Provide feedback to the Manager, Partner Experience on potential improvements to partner-facing workflows.

· Encourage continuous improvement within the team.

Reporting & Communication

· Monitor operational metrics and provide performance updates to the Manager, Partner Experience.

· Track partner issues and escalation trends.

· Support preparation of operational updates and performance summaries.

Qualifications

Required

· 3+ years of experience in insurance operations, insurance services, or client support roles

· 1–3 years of leadership, team lead, or supervisory experience

· Experience supporting client-facing or partner-facing service teams

· Strong communication and coaching skills

· Ability to manage multiple priorities in a fast-paced operational environment

Preferred

· Experience working in an insurance outsourcing (BPO) or service delivery organization

· Experience supporting client onboarding or partner relationship teams

· Familiarity with insurance operations such as:

o policy servicing

o underwriting support

o claims support

o agency operations

Key Competencies

· Team Leadership & Coaching

· Client Service Orientation

· Communication & Relationship Support

· Escalation Management

· Operational Coordination

· Problem Solving

· Collaboration

Full-Time | Sales & Marketing | Growth Opportunity

LMC Cleveland is expanding! We're now looking for driven, people-focused individuals to join us as Entry Level Account Executives. We build retail and business-to-business campaigns for Fortune 500 clients, and this role plays a key part in representing those brands face-to-face with customers.

If you’re looking to start a career in sales with long-term growth potential, this is a great opportunity to develop your skills, gain experience, and grow into leadership roles.

What you'll do:

• Represent a Fortune 500 client in retail or B2B settings
• Interact face-to-face with customers to build brand awareness and generate sales
• Provide product knowledge and excellent customer service
• Meet or exceed daily and weekly sales expectations
• Support team initiatives and collaborate on marketing strategies
• Participate in ongoing sales and professional development training

What we're looking for:

• Strong communication and interpersonal skills
• Interest in sales and customer-facing work
• Goal-oriented, motivated, and coachable
• Professional, positive, and team-minded
• Ability to thrive in a fast-paced environment

What we offer:

• Internal promotion structure with clear advancement paths
• Ongoing sales, leadership, and business development training
• A supportive, energetic team culture
• Opportunities for both personal and professional growth

We’re looking for individuals who want to start their career in sales, grow their skill set, and advance within a company that prioritizes developing its people. If that sounds like you, we’d love to connect. Apply today to take the next step in your career.

The Project Development Manager is responsible for identifying, developing, and securing new business opportunities by building strong relationships with clients and key decision-makers in the industrial market. As the face of the company, you will drive pursuit efforts, support market strategy, and position the company for long-term success through proactive outreach and client engagement.

Key Responsibilities:

• Collaborate with leadership to set annual, monthly, and weekly goals that support overall growth strategy.
• Serve as the initial point of contact for new relationships, ensuring responsive, clear, and helpful communication.
• Identify and shape future opportunities through networking, market research, and industry intelligence, targeting early-stage projects.
• Monitor market conditions, competitor activity, and emerging sectors to inform pursuit strategies and business decisions.
• Design and execute engagement plans that strengthen new and existing relationships, with consistent, meaningful follow-up.
• Qualify leads for fit with company goals, market plans, risk profile, geography, and capacity.
• Develop and own pursuit strategies that reflect client priorities and the firm’s differentiators.
• Apply structured qualification methods (e.g., MEDDIC) to understand metrics, decision-makers, criteria, and competition.
• Maintain regular, relationship-focused communication with clients from initial lead through award.
• Track and forecast all leads and pursuits, ensuring reliable visibility and cross-team coordination.
• Keep preconstruction, marketing, and operations teams informed on opportunity status, client priorities, and upcoming needs.
• Use client and market feedback to refine pursuit strategies and strengthen positioning.
• Partner with marketing to develop tailored proposals, presentations, and interview materials.
• Prepare leadership for go/no-go decisions by presenting opportunity fit, risks, and recommended strategy.
• Actively expand your network, seek new information, and anticipate market needs without waiting for direction.
• Communicate with clarity and confidence, tailoring messages to external partners and internal stakeholders.
• Navigate obstacles with determination and adaptability, maintaining a positive, solution-oriented approach.
• Read people and situations accurately, responding with tact and professionalism in high-stakes interactions.
• Manage multiple pursuits and relationships simultaneously, maintaining documentation, CRM updates, and timely follow-up.
• Represent the company with poise and credibility in all client-facing settings.
• Maintain high standards of quality, accuracy, and thoughtfulness in all deliverables and interactions.
• Participate in AEC and industry organizations, as well as local and regional networking events, to gather market data.
• Support select national growth initiatives and attend relevant conferences and expos.
• Attend face-to-face client meetings, engaging internal technical experts as needed.

Requirements:

• 7+ years of experience in industrial construction OR development
• Design-build construction knowledge preferred
• Network in the industrial space including: brokers, architects, end-users, developers,
• Industrial development dynamics (spec vs. build-to-suit, tenant improvement needs, transportation/logistics)
• Site selection drivers (labor, incentives, infrastructure) and basic understanding of capital markets and developer financing
• Bonus: Understanding of manufacturing flow, utilities, and process planning
• Bachelor’s degree in a related field
• Proven ability to build and grow client relationships and convert opportunities into awarded work
• Ability to influence senior-level stakeholders and decision-makers
• Professional, confident, and friendly presence in client-facing situations
• Proactive, prepared, and organized, with an outgoing and positive personality
• Confident without arrogance; seen as a value-creating partner

Help Others, Make a Difference, Save a Life.

Do you want to make a difference in people's lives every day?

Or help people navigate the tough spots in their life?

And do it all while working where your hard work is appreciated?

You have a lot of choices in where you work…make the decision to work where you are valued!

Join the McNabb Center Team as the Knox C&Y IST Administrative Assistant today!

The C&Y IST Administrative Assistant

Duties:

• Being on time to each shift.
• Providing direction to clients and maintaining an up to the minute schedule on the EMR.
• Responding to all calls, flags, and emails within 24 hours.

JOB PURPOSE/SUMMARY

Summary of role of team:

• The Knox CY IST team comprises of outpatient providers in the areas of therapy, case management, care coordination, and medication management.
• The team operates to serve children and adolescents from birth to 21 years of age.
• The administrative assistant will contribute to the team in the following ways.
• The administrative assistant will demonstrate and maintain a positive work climate and the overall team effort of the program.
• The administrative assistant will demonstrate a consideration and concern for fellow workers and their jobs and promotes harmonious relationships and attitudes.
• The administrative assistant accepts additional assignments and/or changes in assignment and/or work.
• The administrative assistant promotes an environment in which the customs and spiritual beliefs of the individual are respected.
• The administrative assistant promotes clear and considerate communication to all staff and clients.
• The administrative assistant responds to all emails, flags, and phone calls within 24 hours.

Summary of position:

• Provides daily response to all phone calls directed to C&Y IST, Family Treatment Services, and Great Starts, including providing messages/notes to nurses for calls related to medication questions, answering questions of next scheduled medication/intake appointments, and other related phone calls.
• Maintain schedule for all C&Y IST staff psychiatrists and intake appointments with centralized scheduling team in order to ensure productivity standards are met.
• Assist staff to meet set productivity standards within compliance of McNabb policy and procedures.

TYPICAL WORKING CONDITIONS/ENVIRONMENT

• Typical working conditions include working in an outpatient office setting.

JOB DUTIES/RESPONSIBILITIES

This job description is not intended to be all-inclusive; and employee will also perform other reasonably related job responsibilities as assigned by immediate supervisor and other management as required. This organization reserves the right to revise or change job duties as the need arises. Moreover, management reserves the right to change job descriptions, job duties, or working schedules based on their duty to accommodate individuals with disabilities. This job description does not constitute a written or implied contract of employment.

1. Maintain schedule for all C&Y IST clinicians, staff psychiatrists and APN's. Maintain schedule for outpatient clinicians for Family Treatment Services and APN, and assist in scheduling intakes for prospective clients.

• Input/print out necessary information in Athena for scheduling purposes on a daily basis. Respond to all flags, emails, and phone calls within 24 hours.
• Coordinate with centralized scheduling team on any scheduling needs for Knox CY/Merchants clinic. Coordinate with Family Treatment Program Coordinator, Great Starts Program Coordinator, and Knox CY Clinic Coordinator on daily tasks.
• Maintain cancellation list for filling in appointment purposes and update daily.
• Discusses with the staff psychiatrists any time there is a change made to the schedule throughout the day.
• Will be in the reception area for the first appointment of the day and stay until the last appointment has left the area or as assigned by supervisor.
• Makes changes in schedule as directed by supervisor in a timely manner.
• Assist in scheduling approach through Just In Time scheduling.
• Support clinic access and flow through Open Access model for intake assessments to make sure clients are seen on the day they show for intake (as able).
• iRequest a copy of each client's insurance card and scan appropriately for each face to face appointment.
• Will complete client benefits paperwork for Family Treatment Services and Great Starts clients as needed. Will ensure that each document is completed correctly and charts are updated within 24 hours of intake.

2. Manage all phone calls and messages for nurses, clinicians, and staff psychiatrists/APNs. Manage all phone calls for prospective clients of Family Treatment and Great Starts and keep an accurate log of all phone activities.

• Answer all phone calls from 8AM to 5 PM (or as assigned) Monday- Friday.
• Correctly scribe and direct all messages to the necessary staff or extension 9 out of 10 times.
• Triage priority of all calls throughout the day.

3. Primary General Responsibility

• Administrative assistant will accurately complete work 9/10 times each day of the work week.
• Administrative assistant will participate in a 90-day evaluation.
• Administrative assistant will participate in an annual evaluation.

COMPENSATION:

• Starting salary for this position is approximately $16.35 /hr based on relevant experience and education.

Schedule:

• An essential job function is a reliable, predictable 40 hour per week job, on sites, with regular attendance.

Travel:

• Position requires travel between McNabb locations.
• This position requires utilizing a personal dependable vehicle to conduct Center business.
• Maintaining a dependable vehicle and certified driver status is a condition of employment.

Equipment/Technical Competency:

• Computer competency required.
• Competency in Microsoft Office, EMR, and phone systems required.
• Ability to learn and retain training on faxing, and following policies and procedures for medical documentation/PHI.

Equipment/Technology:

• This position requires the use of center computers, phones, fax machines, and email.
• Competency in these areas is a requirement of the position.

QUALIFICATIONS - C&Y IST Administrative Assistant

Experience / Knowledge:

• Previous experience working face to face with individuals in an office/clinic setting.

Education / License:

• High School diploma or equivalent degree with experience in the area of reception, administrative duties, scheduling responsibilities.

Physical/Emotional/Social - Skills/Abilities:

• HWC/CPR required.
• Must be able to hear loud and soft tones.
• Must have mental ability to exercise sound judgment under pressure.
• Must be able to lift up to 50 lbs.
• Pushing/pulling up to 150 lbs.
• Frequent sitting, standing, walking, bending, stooping, and reaching.
• This position requires training and certification in and the ability to adequately implement a variety of verbal de-escalation methods and personal/client safety techniques.

Location:

• Knox County, Tennessee

Apply today to work where we care about you as an employee and where your hard work makes a difference!

Helen Ross McNabb Center is an Equal Opportunity Employer. The Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment.

Helen Ross McNabb Center conducts background checks, driver's license record, degree verification, and drug screens at hire. Employment is contingent upon clean drug screen, background check, and driving record. Additionally, certain programs are subject to TB Screening and/or testing. Bilingual applicants are encouraged to apply.

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At TDS Telecom, connecting people is at the heart of everything we do. We are forward thinkers who leverage cutting-edge fiber internet technology to strengthen communities. We are dedicated to excellence, which drives us to succeed together, creating a better world through meaningful connections. Ready to make an impact?

Work Location: 405 Stanley, Ave. Estes Park, CO

Type of Position: Full Time – 40 Hours per Week

Hourly Rate: $19.23 with Uncapped Commission!

Hours: Monday - Friday 8:00AM – 5:00 PM (NO WEEKENDS!)

Sign on Bonus: $2,500

The Consumer Sales Representative-Retail is a key contributor in TDS’s overall consumer strategy to grow, delight and retain our customers. Our motto is to grow revenue and achieve sales goals by providing exceptional customer service. The Consumer Sales Representative-Retail handles customers that walk-in to our Retail stores as well as handles inbound customer calls when no customers are in the office.

This position is the primary point of contact for consumer customers inquiring about products and services. This position takes ownership of thoroughly understanding the features and benefits of all the consumer products and services we offer. The Consumer Sales Representative-Retail also keeps current on all pricing, procedures, promotions, tools, and systems used to place orders, update billing and maintain record of customer contacts.

In addition to base pay and an excellent benefits package, the Consumer Sales Representative-Retail is assigned monthly sales goals established for key strategic products such as Voice, High Speed Data, TV, Mobile, and Strategic product sales. The Consumer Sales Representative-Retail must meet these goals and maintain customer service quality expectations for additional commission incentive programs.

• Deliver Sales & Retention Results through Providing Exceptional Customer Service: Exceed or Meet Monthly Sales Goals of Strategic Products such as but not limited to, Voice, High Speed Data, TV , Mobile, and Internet Content Product Offerings through face to face and over the phone interactions. Exceeds retention goals, by using save techniques that involve negotiation & interpersonal communication skills to prevent customer churn. Works to ask lifestyle questions and promote services to fulfill customer needs. Is also responsible for reselling customers on the benefits of having TDS service, subsequently protecting existing revenue.
• Moves/Adds/Changes/Disconnect Inquiries: Delight and retain existing customer base by consistently providing exceptional customer service on all billing inquiries, seasonal service requests, toll inquiries, and other miscellaneous inquiries. The Consumer Sales Representative-Retail will consult with customers on these service calls to identify customer technology needs and offer TDS product solutions they may not currently have and/or we can offer at a better value.
• Cash Management Procedures – Consumer Retail must closely follow cash management procedures to assure accuracy in all cash and payment handling from customer to deposit.
• Resolves construction related issues in specific markets by creating and completing Triage tickets.
• Keeps current with Promotions, Products and Technology necessary to Exceeding or Meeting Sales and Retention Goals. Regular attendance and promptness for work are essential functions of this position because absenteeism and tardiness significantly impact the ability of the Company and coworkers to meet our customers' needs
• Handles retail office responsibilities such as restocking supplies, unlocking and locking office, maintaining office cleanliness, participating in community events, and working with other departments to coordinate use of space.
• Special Projects as assigned by Supervisor

Required Qualifications

• 1+ years’ experience in a sales or customer service role
• 2+ years computer experience (may include order applications, Microsoft Outlook, Word, or Excel).
• Must follow the TDS attendance guidelines in order to meet TDS’s business needs including but not limited to our obligations to our customers and to our customers’ needs.

Other Qualifications

• 6+ months experience in a fast-paced environment managing multiple tasks 6+ months experience working with detailed data
• Ability to meet or exceed sales goals
• Demonstrate strong negotiation, selling and closing skills in reselling the service to customers who are requesting to disconnect their service.
•  Ability to handle a high volume of phone calls in a structured, contact center environment
• Understanding of the telecommunication industry
• Understanding of telecommunication products and services
• Excellent interpersonal communication skills (i.e., verbal, written, listening)
• Problem solving skills (i.e. customer complaints, competitive issues)
• Successful completion of classroom training will be required
• Demonstrated success in a competitive sales environment
• Able to Work Overtime with Advance Notice
• Ability to Work shift with ending time of 8:00 p.m. CST and a potential Saturday rotation
• Experience working with escalated customer issues and problem resolution both over the phone and face to face.

Do you meet the Required Qualifications but are unsure if your experience aligns with the Other Qualifications? We encourage you to apply! Research shows that many candidates hesitate to apply unless they meet 100% of the qualifications, even when they possess the skills and experience needed to succeed in the role. Experience and skills come in many forms, and they may not always match exactly what’s listed on paper, but they can still lead to success. If you meet the Required Qualifications and believe you have the potential to thrive in this role, we encourage you to apply today!

Benefits

We believe in taking care of our team, which is why we offer comprehensive benefits to support your health, financial well-being, and overall happiness. Join us and experience a work environment where your well-being is a top priority!

Associates scheduled to work 20 or more hours per week have access to:

• Medical Coverage
• Dental Coverage
• Vision Coverage
• Life Insurance
• 401(k) Plan
• Generous Vacation & Paid Sick Leave
• Seven Paid National Holidays & One Floating Holiday
• Paid Parental Leave (6 weeks after 12 months of employment)
• Adoption & Surrogacy Assistance
• Employee Assistance & Wellness Programs

Associates working 30 or more hours per week additionally have access to:

• Short-Term & Long-Term Disability
• TDS Service Discounts
• Education Assistance
• Paid Volunteer Time

In addition to these benefits, all associates will have the opportunity to participate in our Associate Resource Groups, which are designed to encourage community and facilitate professional development. To learn more, click here.

Who is TDS Telecom?

TDS Telecom provides high-speed internet, TV entertainment, and phone services to a diverse range of communities, including small to mid-sized urban, suburban, and rural areas across the U.S. With over 50 years of experience, TDS is committed to building and expanding fiber optic networks that bring cutting-edge connectivity to neighborhoods nationwide. Serving over 1 million connections, our mission is to create a better world by delivering innovative communication solutions that enhance the way people live, work, and connect. Visit  to learn more! 

At TDS, we are committed to Equal Employment Opportunity (EEO) and value the difference of backgrounds, experiences and perspectives in our workforce. We consider all qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.

Pay Transparency

The listed pay range reflects the minimum and maximum base compensation for this position. The base pay rate offered is expected to be $19.23 per hour. In addition, certain positions may be eligible for additional forms of compensation, such as bonuses, commissions, or equity awards.