Technical Usage Meaning Jobs in Usa

DMF Lighting is a fast-growing leader in the lighting industry, always hard at work engineering what comes next. We have an exciting opportunity in our customer solutions department for a Technical Product Support Specialist.

• Pay range is $20-35/hr (based on skills/knowledge/experience)
• Location: onsite in Carson, CA

Job Description:

• Serve as the first point of contact for technical inquiries via phone, email, live chat, or a ticketing system.
• Troubleshoot and resolve basic product issues related to installation, configuration, and performance for products such as LED fixtures and lighting control systems.
• Provide pre- and post-sales technical support to sales teams and end-users.
• Document customer interactions, troubleshooting steps, and resolutions clearly and accurately within a ticketing system.
• Escalate complex or unresolved issues to engineering teams and track their progress until resolution.
• Maintain and update internal knowledge base articles and documentation for common issues and solutions.
• Identify errors or omissions in customer facing documentation and work with relevant departments to resolve or improve.
• Stay up-to-date with new product launches, technical specifications, and industry standards by participating in regular training sessions.
• Assist with other technical and product-related tasks as assigned, such as creating wiring diagrams or conducting customer training.
• Assist with onsite customer service visits if required.

Requirements:

• Education: Associate's degree or technical school certification in a related field (e.g., electronics, electrical technology) is preferred.
• Experience: 1+ years of experience in a customer-facing role, preferably in a technical support, customer service, or inside sales position.
• Technical knowledge: Basic understanding of electrical systems, LED lighting, and common troubleshooting techniques is highly desirable. Experience with lighting control systems (e.g., DMX, 0-10V, smart home controls) is a plus.
• Customer service skills: Proven ability to provide excellent service and maintain a positive, patient, and professional attitude, especially during stressful situations.
• Communication: Excellent written and verbal communication skills, with the ability to explain technical concepts to non-technical users.
• Problem-solving: Strong analytical and diagnostic skills with keen attention to detail.

Company Description

DMF Lighting designs and builds industry-leading LED downlighting that sets the standard for flexibility, performance, and quality. Founded over 30 years ago, DMF has grown into a leader in the lighting industry, driven by a passion for innovation and customer service.

Our in-house engineers constantly push the boundaries of lighting, delivering products that combine exceptional performance with beautiful design. At DMF, we believe in a collaborative, forward-thinking culture that empowers our team to bring creative ideas to life and make a lasting impact. If you’re looking for a company where creativity and innovation are part of the DNA, DMF is the place for you.

DMF Lighting is proud to be an Equal Opportunity Employer.

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• Act as the primary technical point of contact for field technicians.
  
• Primary POC for field technicians; troubleshoot complex issues during installation
  
• Troubleshoot complex installation issues in real time.
  
• Provide expert guidance during surveillance system deployments.
  
• Technical Support: Log calls, identify problems, use scripts/checklists, escalate to Tier 2 as needed
  

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• Perform detailed technician checkout processes.
  
• Ensure installations meet the Scope of Work (SOW) and system integration requirements.
  

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• Maintain strong working relationships with customers and installation partners.
  
• Provide clear, detailed feedback on technician performance and installation progress.
  

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• Update internal systems with installation status, troubleshooting steps, and final resolutions.
  
• Log calls, identify problems, and walk users through solutions using standard scripts or checklists.
  
• Coordinate with Tier 2+ IT resources when escalation is required.
  
• Update internal systems with installation status & technical resolutions
  

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• 1-3 years in a technical support role with growing responsibility.
  
• Previous field experience is a major plus.
  

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• Proficiency with Linux, Google Workspace, and ideally Salesforce.
  
• Strong background in networking and system integration.
  
• Familiarity with surveillance system installation and operation.
  

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• High attention to detail
  
• Strong communication with both technical and non?technical stakeholders
  
• Ability to work in a fast?paced, troubleshooting?heavy environment
  
• Customer?focused mindset
  

QASource is a leading provider of software QA and testing services, supporting enterprise and high-growth technology companies. We integrate directly with engineering and product teams to deliver scalable, high-quality testing solutions across automation, manual testing, performance, security, and AI-driven QA.

Our clients expect senior-level partnership, technical fluency, and strategic account leadership.

The Senior Technical Account Manager (Sr. TAM) is responsible for managing and expanding a focused portfolio of strategic, enterprise-level accounts within a defined territory. This role requires ownership of multi-million-dollar revenue targets, executive-level relationship management, and the ability to drive account expansion through consultative, technically informed engagement.

This is not a support role. The Sr. TAM serves as a strategic advisor to Engineering Directors, VPs, CTOs, and QA leadership, ensuring delivery excellence while proactively identifying and executing growth opportunities within existing accounts.

The Sr. TAM will manage a high-touch portfolio of approximately 5–8 strategic enterprise accounts. Success in this role requires disciplined account planning, proactive client engagement, in-person relationship development, and the ability to creatively land and expand business across multiple stakeholders within complex organizations.

Responsibilities:

Account Ownership & Revenue Growth

• Own and manage a multi-million-dollar quota across a defined portfolio of 5–8 strategic enterprise accounts.
• Drive structured and strategic upsell and cross-sell initiatives within existing customers.
• Identify whitespace opportunities across QA, automation, performance, security, and AI-enabled services.
• Close meaningful expansion deals, including engagements of $150K+.
• Develop creative, value-driven approaches to land-and-expand initiatives across Engineering Directors, VPs, and CTO-level stakeholders.
• Partner with delivery leadership to align technical execution with commercial growth objectives.

Executive Relationship Management

• Build and maintain trusted relationships with Engineering Directors, VPs, CTOs, and C-suite stakeholders.
• Conduct regular in-person customer visits within assigned territory.
• Lead in-person Quarterly Business Reviews (QBRs) focused on measurable outcomes, roadmap alignment, and strategic growth opportunities.
• Serve as the executive escalation point for complex delivery or client challenges.

Strategic Account Planning & Execution

• Develop and maintain comprehensive strategic account plans for each assigned customer.
• Maintain clear documentation of stakeholder mapping, growth objectives, expansion pathways, and execution milestones.
• Track progress against defined revenue and relationship goals.
• Execute consistently against a structured path toward growth.
• Demonstrate strong organizational discipline in account tracking, forecasting, and internal coordination.
• Organization, planning rigor, and follow-through are critical success factors in this role.

Technical & AI Fluency

• Maintain broad knowledge of emerging AI technologies and their impact on software quality and engineering workflows.
• Proactively stay current on AI tools, automation advancements, and testing innovations.
• Translate AI-driven opportunities into relevant, business-aligned discussions with engineering stakeholders.
• Position QASource’s AI-augmented testing capabilities in alignment with customer technology strategies.

Technical & Delivery Alignment

• Collaborate closely with QA Managers, Engineering teams, and project leaders.
• Translate technical delivery insights into executive-level business value discussions.
• Proactively identify risks and implement mitigation strategies.
• Ensure seamless integration of QASource services into client engineering environments.
• Demonstrate a practical understanding of how software is built, tested, and released within modern SDLC frameworks.

Required Qualifications:

• 8–10+ years of experience in Technical Account Management, Enterprise Sales, Customer Success, or a related client-facing technical role.
• Proven ownership of multi-million-dollar revenue targets.
• Demonstrated success closing $150K+ expansion or new deals.
• Documented track record of expansion within a focused portfolio of strategic accounts.
• Experience managing a limited book of business (ideally 5–20 accounts; this role will manage 5–8).
• Direct experience working with Engineering Directors, VPs, CTOs, or C-suite stakeholders.
• Technology industry background specifically within software, SaaS, cloud platforms, DevOps, QA, or technical services environments.
• Demonstrated general understanding of the Software Development Lifecycle (SDLC) and how Quality Assurance integrates into development processes.
• Prior experience engaging with engineering, QA, or product teams in a software delivery context.
• Strong executive presentation skills and ability to conduct in-person QBRs.
• Demonstrated ability to creatively mine and expand accounts.
• High level of organization and structured account planning discipline.
• Stable career progression.

Preferred Qualifications:

• Background in QA, software development, DevOps, or technical services environments.
• Familiarity with CI/CD pipelines, automation frameworks, API integrations, performance testing, or AI-enabled testing tools.
• Experience operating within a territory-defined account ownership model.
• Experience in professional services or distributed delivery environments.
• MBA or advanced technical degree (preferred but not required).

Core Competencies:

• Executive presence and professionalism.
• Revenue accountability.
• Strategic account planning and disciplined execution.
• Technical credibility within software engineering environments.
• AI awareness and forward-thinking mindset.
• Consultative, value-based communication.
• Risk identification and mitigation.
• Proactive, structured account leadership.

Why Join QASource:

• Manage a focused portfolio of high-value enterprise technology clients.
• Drive measurable revenue expansion through strategic value creation.
• Partner directly with engineering and executive leadership teams.
• Operate in a technically rigorous, innovation-driven organization focused on quality and long-term partnerships.

Salary Range:

• $110,000 - $120,000 per annum (30% Variable).

Perks:

• Health, vision, and dental benefits.
• 401(k) with company match.
• Paid time off and holidays.
• Wellness programs and professional development opportunities.

The Technical Support Representative is accountable for providing technical support to CFMOTO dealers and customers through vehicle troubleshooting and diagnostic support, technical problem resolution, and product training.

Essential Duties & Responsibilities

• Respond to and resolve dealer technical or quality inquiries, by phone or electronically, by performing technical research to quickly identify product issues and provide technical product support.
• Document and analyze dealer contacts to identify trends and recommend strategies to support dealers and customers.
• Partner with CFMOTO dealers to deliver customer-focused service operations and advocate for product quality.
• Participates in technical service team initiatives, problem solving and continuous improvement efforts.
• Conducts in-person dealer visits as needed to resolve technical vehicle concerns.
• Perform setup and pre-delivery inspections on CFMOTO vehicles.
• Perform maintenance, diagnostics and repair on CFMOTO vehicles.
• Assists in the development, review and feedback for technical service manuals, articles and repair procedures.
• Conduct labor rate time studies and review warranty labor rate manuals.
• Support the CFMOTO Customer Service team with technical information and customer specific technical guidance.
• Provide subject matter input for technical training development, eLearning and hands-on training.
• Support customer and internal events as a service representative.
• Assists other departments with special projects and service support as needed.
• Ensures a clean and safe work environment.
• Perform other duties as assigned.

Qualifications

Education & Experience Required

• Associate’s degree or equivalent experience in a relevant technical field
• Strong mechanical aptitude in Powersports and/or automotive with experience diagnosing engine runnability, electrical systems, fuel systems, suspension, driveline, HVAC, and other vehicle systems as required.
• 3-5 years’ customer service experience in related industry
• Strong ability to methodically evaluate complex problems and provide strong recommendations for resolution
• Proficient with Microsoft Suite (Excel, Word, Outlook, PowerPoint)
• Previous Powersports industry experience desired

Education & Experience Preferred

• Bachelor’s degree in Business Administration, Industrial Science or related field
• 1-2 years previous Powersports Industry experience

Additional information

• All applicants must be eligible to work in the US
• Core business hours are Monday – Friday, 8 am – 5 pm; ability to work required hours onsite required.
• Working conditions are normal for an office and shop environment

The wage range for this role takes into account the wide range of job-related factors that are considered in making compensation decisions, including but not limited to skill sets, experience, training, certifications, education, location and other business and organizational needs. A reasonable estimate of the current salary range is $55K-$70K annually. Our competitive salaries are just one component to CFMOTO’s total compensation package. Additional benefits include: medical, dental & vision insurance, 401K Match, Vacation & Sick Time, Life Insurance and Employee Purchase Discounts and opportunities.

ServiceNow Technical Analyst

Hybrid – San Rafael, CA (Onsite Tuesdays & Thursdays)

10-Month W2 Assignment (potential to extend / convert)

Pay: 74-76 / HR

Our client, a global leader in biotechnology focused on developing therapies that deliver meaningful advances for patients living with serious and life-threatening rare genetic diseases, is seeking a ServiceNow Technical Analyst to support key strategic platform initiatives.

This role will partner closely with business stakeholders and the ServiceNow platform team to analyze business requirements and translate them into scalable technical solutions within the ServiceNow ecosystem. The ideal candidate brings a strong balance of technical ServiceNow expertise and business analysis capabilities, along with excellent communication skills to lead effective discussions around business needs and platform capabilities.

Key Responsibilities

• Collaborate with business stakeholders to gather, analyze, and document functional requirements.
• Translate business needs into ServiceNow workflows, configurations, and platform enhancements.
• Support design and implementation of ServiceNow modules including ITSM, ITOM, and business service requests.
• Develop and maintain documentation such as process flows, user stories, and technical specifications.
• Assist with testing, validation, and deployment of ServiceNow solutions.
• Provide ongoing support and troubleshooting for ServiceNow-related issues.
• Partner with the ServiceNow platform team and broader IT organization to ensure solutions align with business goals and technical standards.
• Facilitate conversations between technical teams and business stakeholders to ensure clear understanding of requirements and platform capabilities.

Required Qualifications

• 5+ years of experience as a ServiceNow Technical Analyst or ServiceNow Administrator.
• Strong technical and functional knowledge of the ServiceNow platform.
• Solid understanding of ServiceNow architecture, modules, and platform capabilities.
• Experience gathering and documenting business requirements and translating them into technical specifications.
• Excellent communication and stakeholder engagement skills.
• Ability to work independently and manage multiple priorities in a fast-paced environment.

Preferred Qualifications

• ServiceNow certifications such as CSA or CIS-ITSM.
• Experience supporting enterprise environments or strategic platform initiatives.
• Familiarity with Agile methodologies and tools.

Please submit your resume in Word or PDF format to be considered.

Salesforce Technical Architect

Location: San Francisco (On-site) (Potential of Hybrid)

Compensation: Up to $350,000 total annual compensation (Base + Bonus/Equity, DOE)

Type: Full-Time

About the Opportunity

We are partnering with a fast-growing SaaS company entering a major greenfield Salesforce implementation. This is a high-impact leadership role where you will architect and build the Salesforce ecosystem from the ground up, owning the technical vision, platform scalability, and long-term enterprise architecture strategy.

This is not a maintenance role. This is a foundational build.

The Role

We are seeking a Salesforce Technical Architect with:

• 10+ years of hands-on Salesforce development experience

• 4+ years in architectural leadership roles

• Proven experience leading large-scale enterprise implementations

• Deep expertise across the full lifecycle: Discovery → Design → Build → Integration → Deployment → Optimization → Ongoing Support

You will serve as the technical authority responsible for designing a scalable, secure, enterprise-grade Salesforce architecture aligned to long-term business growth.

Key Responsibilities

• Lead architecture design for a full greenfield Salesforce implementation

• Define system architecture, integration patterns, data models, and governance frameworks

• Own end-to-end solution design from business discovery through post-go-live optimization

• Lead and mentor a team of developers, admins, and consultants

• Establish best practices across CI/CD, DevOps, code quality, and technical standards

• Design enterprise integrations across internal systems and third-party platforms (API-led, event-driven, middleware, etc.)

• Ensure scalability, security, performance optimization, and technical debt management

• Partner with executive stakeholders to translate business vision into platform strategy

Required Experience

• 10+ years hands-on Salesforce development (Apex, LWC, Visualforce, APIs, Integrations)

• 4+ years in a Salesforce Technical Architect or equivalent leadership role

• Experience leading enterprise-scale implementations (multi-cloud, multi-org, high data volume environments)

• Strong background in Sales Cloud and Service Cloud

• Extensive experience with complex integrations (REST/SOAP APIs, middleware platforms)

• Deep knowledge of data architecture and large data migrations

• Experience implementing DevOps tooling and CI/CD pipelines

• Strong understanding of Salesforce governor limits, platform constraints, and enterprise design patterns

• Demonstrated experience leading technical teams and influencing executive stakeholders

Preferred Qualifications

• Salesforce certifications strongly preferred (Application Architect, System Architect, CTA ideal)

• Experience within high-growth SaaS environments

• Experience building scalable architectures to support rapid headcount and revenue growth

• Strong documentation and solution design presentation skills

What Makes This Role Compelling

• True greenfield ownership – build the architecture correctly from day one

• Executive-level visibility and strategic impact

• High-growth SaaS environment with aggressive expansion plans

• Compensation up to $350,000 annually

• Opportunity to shape the long-term technical roadmap and architecture standards

If you are a deeply technical Salesforce leader who still enjoys being hands-on while driving architectural strategy at scale, this is an opportunity to build something foundational and long-lasting.

Summary The Technical Support Apprentice position provides foundational training and hands-on experience in supporting manufacturing technology systems and equipment. Working under the guidance of experienced technical staff, the apprentice will assist in diagnosing, troubleshooting, and resolving issues impacting manufacturing operations. This role focuses on building technical knowledge, problem-solving skills, and communication abilities within a fast-paced industrial environment. Over time, the apprentice will gain the expertise necessary to support advanced manufacturing technologies and transition into a long-term technical career.

Qualification Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Minimum Qualifications

• High school diploma or equivalent.
• Basic understanding of computer hardware and software.
• Strong interest in technology and manufacturing processes.
• Good communication skills and ability to work collaboratively in a team environment.
• Willingness to learn and adapt in a fast-paced technical setting.
• Valid driver's license with a clear driving record

Knowledge, Skills, and Abilities

• Previous experience or coursework in electronics or mechanical systems.
• Familiarity with industrial machinery, turbines, generators, or automation systems
• Basic knowledge of networking concepts and troubleshooting.
• Experience using diagnostic tools or software.
• Accuracy – Ability to perform work accurately and thoroughly.
• Detail Oriented – Ability to pay attention to the details of a project or task.
• Safety Awareness – Ability to identify and correct conditions that affect employee safety.
• Working under pressure – ability to complete assigned tasks under stressful situations and adapt to changing assignments on short notice.
• Accountability – Ability to accept responsibility and account for his/her actions.

Essential Functions

• Assist in diagnosing and resolving technical issues related to manufacturing equipment and/or software systems.
• Support the maintenance and repair of hardware components under supervision.
• Document technical problems and solutions accurately to contribute to knowledge base resources.
• Collaborate with engineering, production and field services teams to understand operational requirements and technical challenges.
• Participate in training sessions to build technical expertise and stay updated on new manufacturing technologies.
• Provide first-level support to manufacturing staff by responding to inquiries and escalating complex issues appropriately.
• Help monitor system performance and report anomalies to senior technical staff to minimize downtime in critical operations.
• Operate and preventively maintain company tools, equipment, and vehicles.
• Follow quality service standards and comply with procedures, rules, and regulations.
• Work in accordance with all safety regulations
• Other duties as assigned

Physical Demands

Must be able to stand and walk for much of the day. Ability to lift 5-25 pounds frequently and ability to lift, up to, 50 pounds occasionally.

Work Environment

Is frequently exposed to variable weather conditions. Other conditions may include proximity to forklifts or other heavy machinery and using various tools and hardware. Worker is subject to frequent heavy lifting.

BE SURE TO APPLY ON OUR WEBSITE:

TEC Specialty is seeking a Technical Support Specialist to serve as a key technical resource for customers, distributors, and internal teams. This role provides front-line technical guidance on TEC flooring, adhesive, and installation system products while ensuring accurate product use, effective issue resolution, and proactive risk mitigation.

The ideal candidate balances strong customer service skills with technical expertise and sound judgment, serving as a trusted advisor while coordinating claims, escalating complex issues, and protecting the company’s quality, safety, and brand standards.

Key Responsibilities

Customer & Technical Support

• Serve as the first point of contact for customer technical inquiries related to flooring systems, adhesives, and associated products
• Answer questions regarding product performance, application methods, limitations, and best-use scenarios
• Guide customers in selecting the most appropriate product for specific job requirements and conditions
• Troubleshoot product and installation issues using structured diagnostic and problem-solving techniques
• Provide timely, accurate, and professional responses to customer inquiries

Claims & Risk Management

• Collect, document, and validate customer claims related to product performance or installation issues
• Coordinate claims intake, documentation, and resolution in accordance with company policies
• Execute approved corrective actions, including product replacement, credits, refunds, or no-charge materials
• Identify potential risk situations and escalate complex or high-impact issues to Area Technical Managers, Quality, R&D, or EHS teams
• Support quality events or recalls by executing established communication and corrective action procedures

Product Knowledge & Continuous Improvement

• Maintain strong technical knowledge of current and legacy TEC products, application requirements, warranties, and industry standards
• Develop working knowledge of competitive products and market positioning
• Provide feedback from the field to support product improvements, reformulations, and new product development
• Support the development and maintenance of product literature, technical data sheets, and installation instructions

Collaboration & Communication

• Work closely with Sales, Quality, Manufacturing, R&D, Supply Chain, and EHS teams to support customer satisfaction and issue resolution
• Represent TEC Specialty with professionalism, technical credibility, and a customer-focused mindset
• Ensure accurate documentation and compliance with internal policies, procedures, and EHS requirements

Qualifications

• Associate’s degree required; Bachelor’s degree preferred
• Minimum of five (5) years of experience in technical support, customer service, or sales within a manufacturing environment
• Experience in flooring, adhesives, coatings, construction materials, or related industries strongly preferred
• Strong problem-solving, communication, and documentation skills
• Ability to clearly explain technical concepts to installers, distributors, and non-technical audiences
• Proficiency in Microsoft Word, Excel, Outlook, and Windows-based applications
• Ability to manage multiple priorities in a fast-paced, team-oriented environment
• Salesforce Experience, preferred

Job Description :

We are seeking an experienced Salesforce Technical Architect to lead the design, development, and implementation of scalable Salesforce solutions across Sales, Service, Experience, and Platform capabilities. The ideal candidate will combine deep technical expertise with strong architectural and stakeholder management skills to deliver secure, high-performing, and future-ready Salesforce ecosystems.

Key Responsibilities

• Define end-to-end Salesforce technical architecture aligned with business and enterprise architecture standards

• Design scalable, secure, and high-performing Salesforce solutions across multiple clouds

• Translate business requirements into technical designs, architecture diagrams, and implementation roadmaps

• Establish integration patterns using REST/SOAP APIs, middleware, and event-driven architectures

• Lead technical design and development across Salesforce clouds:

o Sales Cloud

o Service Cloud

o Experience Cloud

o Data Cloud (preferred)

o Agent Force

• Guide best practices for Apex, Lightning Web Components (LWC), Visualforce, Flows, and integrations

• Govern code quality, performance, security, and deployment standards

• Architect integrations with external systems (ERP, legacy systems, data warehouses, third-party apps)

• Design data migration strategies, data models, and data governance frameworks

• Ensure data security, sharing models, and compliance with enterprise standards

• Act as the technical authority during project delivery, supporting development teams and resolving complex issues

• Collaborate with business stakeholders, product owners, solution architects, and enterprise architects

• Mentor developers and technical leads, conducting design and code reviews

• Support CI/CD pipelines, DevOps, and release management processes

Required Qualifications

• 12+ years of Salesforce platform experience

• 6+ years in a Salesforce Technical Architect or Lead Architect role

• Proven experience delivering large-scale, complex Salesforce implementations

• Hands-on experience with Apex, LWC, integrations, and Salesforce security model

• Strong expertise in:

o Apex, SOQL, SOSL

o Lightning Web Components (LWC)

o Salesforce security, sharing, and performance optimization

o REST/SOAP APIs, OAuth, SSO

• Experience with middleware tools (MuleSoft, Boomi, Informatica, etc.)

• Knowledge of DevOps tools (Git, CI/CD pipelines, Copado, Gearset, etc.)

• Must have acquired multiple Salesforce Certification including, Salesforce Integration Architecture Designer, Salesforce Data Architecture & Management Designer, Platform Developer II, Additional cloud certifications are a plus. Salesforce Certified Technical Architect (CTA) or progress toward CTA

• Experience with Salesforce Data Cloud, AI / Einstein, or Industry Clouds

• Prior experience in consulting or global delivery models

• Exposure to regulated industries (Financial Services, Healthcare, Utilities, Manufacturing, Logistics etc.)

• Strong communication and stakeholder management skills

• Ability to lead technical discussions with both technical and non-technical audiences

• Problem-solving mindset with attention to detail

• Experience working in distributed, remote teams

• Experience with Salesforce Data Cloud, AI / Einstein, or Industry Clouds

• Prior experience in consulting or global delivery models

• Exposure to regulated industries (Financial Services, Healthcare, Utilities, etc.)

• Competitive salary and performance-based incentives

• Opportunities to work on enterprise-scale Salesforce transformations

• Continuous learning, certification support, and career growth

Job Title: Lead Technical Trainer/ Writer

Job Category: Direct FLSA: Exempt

Reports To: Manager, Technical Manuals and Training Dept: Technical Publications

Salary Range 85k to 111k

Kawasaki Rail Car - Yonkers, NY

Job Description:

 Leads Kawasaki training efforts in the field, including:

 Drafts training materials based on vendor data, draft manuals and on-car observation

 Verifies that all applicable FRA requirements are fulfilled, including those under

49CFR 238.109.

 Proofreads and edits vendor documents to ensure Training Materials are complete

and up-to-date.

 When multiple KRC Instructors are used in a given course, the Lead Instructor will

clearly delineate the specific area(s) of responsibility for each person.

 The Lead Technical Trainer will be responsible for all logistical requirements,

including the necessity to have support personnel in place at a given time, with all

required tools and consumables.

 Ensures vendors and subcontractors maintain quality requirements by closely

observing vendor classroom activities.

 Delivers KRC training classes including familiarization, FRA requirements,

subsystem integration and interface.

 Provides consistent point-of-contact between KRC, vendors and the Authority.

 Writes letters to KHI, vendors and Authorities as directed.

 Coordinates Training classes at Authority sites.

 Verifies proper documentation and equipment are available at the site.

 Contacts Engineering Department technical personnel to get answers to participant’s

questions..

 Updates and ensures all contract Training Deliverables are turned over to the

Authority at the required time.

 Assists in designing the course curricula and working schedules for new contracts.

 Presents written evaluations of course and Instructor effectiveness after each course.

 Assists Manager of Training and Manuals and Assistant Manager of Training with

staff. Development.

Education:

 BA or BS degree required.

 Formal technical training (i.e. Military Electronic Courses) a plus.

Qualifications:

 Minimum, five (5) years experience conducting technical training. Prior rail car

experience strongly preferred.

 Flexible approach to problem solving in the field.

 Able to travel a minimum of 20%.

 Able to work effectively with minimal supervision.

 Proficient in Microsoft Word, Excel and PowerPoint. Adobe FrameMaker and/or Vector

graphics (CorelDraw, Adobe Illustrator or AutoCAD) experience a plus.

Summary

o  The Assistant Technical Designer will be responsible for supporting the Senior Technical Designer in the fit and technical aspects of the product development cycle from sketch through pre-production samples and final bulk garments

What You’ll Do

o  Measure garments and review apparel construction and quality standards of samples prior to fittings.

o  Assist in fittings by taking notes & fit photos. Responsible for formatting and organizing fit photos in server promptly after a fitting.

o  Maintain seasonal data entry and set up initial TPs in Backbone PLM.

o  Assist Senior Technical Designer with sketch updates and creating construction detail pages.

o  Collaborate with Senior Technical Designer and Design Director to address fit feedback and maintain quality standards.

o  Communicate with overseas vendors to manage the garment sampling process and assist with fit comments.

o  Organize fit protos, pre-production, and top of production samples.

o  Partner with Assistant Apparel Designer on sending and receiving packages.

o  Work alongside cross-functional teams and vendors to meet deadlines.

o  Schedule fittings and attend necessary meetings.

o  Any other projects as needed.

What We’re Looking For

o  0-1 years’ experience working in Technical Design, Apparel Design, or Apparel Product Development, with relevant internships counting toward experience.

o  Degree in Apparel Design/Product Development/Technical Design or related experience preferred.

o  Knowledge of men’s apparel fit, construction, and fabric properties.

o  Keen attention to detail and organization with the ability to multi-task, managing multiple seasons at once.

o  Strong and clear written and verbal communication skills.

o   Proficiency using Adobe Illustrator, MS Office, and managing a calendar

o  Experience with a PLM system is a plus.

o  Strong problem-solving and decision-making abilities.

o  Willingness to learn and self-motivate. Able to collaborate and be self-aware of capabilities and time management.

o  A team player who contributes positively to Design team and overall Criquet team dynamic.

About Criquet

Criquet is an independent web-driven menswear brand from Austin, TX. We invest in quality of life. We’re as well stocked in IPAs as we are IRAs. We’re into counter-culture, dive bars and scuba-diving for lost golf balls. We’re all manner of men and women but we aren’t yes-men. Because ordinary is boring. So, whether we’re making shirts, outerwear or old-fashioneds, they need to be high quality, they need to be done our way, and they need those little details that make all the difference. Proudly from Austin and comfortably off-course.

Senior Technical Designer | Karl Lagerfeld, Donna Karan Dresses

G-III Apparel Group

Success Profile:

The Senior Technical Designer for Dresses is responsible for ensuring that design vision is translated into a well-constructed and manufacturable garment that reflects brand’s esthetics and design integrity. As a member of the Technical Design team, you will conduct fit sessions, communicate fit session to vendors, G-III global offices and work cross-functionally to ensure accuracy of garment measurements, fit, construction details and flow of information while addressing any technical challenges during the development and production process.

Brand/Product Focus: Karl Lagerfeld , Donna Karan Dresses

Reports To: Director of Technical Design

Location (On-Site - 5 Days per Week): New York City, Midtown Manhattan – Fashion District

Key Accountabilities:

• Manage product lifecycle from Showroom sample through pre-production fit approval.
• Oversee pre-production samples development, ensuring they meet design specifications and quality standards.
• Develop comprehensive technical packages, to final full graded specifications. Determine necessary corrections, utilize garment patterns effectively to achieve the desired fit, silhouette, and style.
• Lead live fit sessions to evaluate and refine fit, construction, and quality. Execute fit comments in a timely manner to ensure the fit process remains aligned with production timelines and objectives. Provide grading guidelines to vendors after fit approval, ensure that grading is executed accurately to preserve the integrity of the design and fit across all sizes.
• Partner successfully with Product Development, Design and Production teams to ensure fit and product development process stays in line with production and action timelines. Create and manages WIP report for development tracking and garment delivery

Education and Experience:

• 7+ years of Technical Design experience
• College degree, or equivalent professional work experience, required

Skills and Behaviors:

• Proven expertise in apparel fitting, specs and patterns
• Working knowledge of PLM, Illustrator, Photoshop, PowerPoint, Excel
• Strong project management and multi-tasking skills with critical attention to detail
• Confident, engaging verbal and written communication skills
• Motivated to work in a high energy environment at the speed of fashion with ever-changing priorities
• Ability to work independently and work to meet multiple deadlines
• Ability to build and maintain relationships with other departments as well as vendors and other overseas offices

What We Offer

• Competitive compensation
• Comprehensive medical, dental, and vision benefits
• 401(k) with company match
• Generous PTO and paid holidays
• Employee discounts across G-III brands
• Career growth opportunities within a global fashion organization
• A collaborative, innovative environment working with industry-leading brands

The pay range for this position is: $90,000 per year -$115,000 per year

Please note that the foregoing compensation information is a good-faith assessment associated with this position only and is provided pursuant to the New York City Salary Transparency Law.

About G-III Apparel Group, Ltd. | excels at bringing excitement and confidence to customers through the fashion we create. We are global experts in design, sourcing, manufacturing, distribution and marketing, which enables us to fuel the growth of a substantial portfolio of brands. With more than 30 licensed and owned brands, including some of the most sought-after names in global fashion, our success is driven by our team’s entrepreneurial spirit and our deep relationships across the industry.

G-III’s owned brands include DKNY, Karl Lagerfeld Paris, Donna Karan, Vilebrequin, Sonia Rykiel, G.H. Bass, Bass Outdoor, Andrew Marc, Eliza J., GIII Sports and more. G-III has fashion licenses under Cole Haan, Dockers, Converse, Kenneth Cole, Levi’s, Vince Camuto, Margaritaville and more. G-III also operates retail stores for the DKNY, Karl Lagerfeld Paris and Donna Karan brands.

Job Title: Technical Designer (Associate level)

Location: In-Office – Los Angeles, CA 

Schedule: Full-Time; Monday-Friday 8:30am-5:00pm 

Department: Production 

Reports To: Director of Production 

Compensation: $31.00 to $36.00 an hour 

Position Summary 

The Judy Blue Technical Designer will demonstrate expertise and knowledge in both junior and plus-size denim – development, fit, construction, sizing, grading, and production practices and procedures. The ideal candidate will have proven success in an apparel/garment construction and manufacturing environment with a specific focus on denim. The Technical Designer is responsible for a cross-functional position that interacts with both the creative and executive parts of the business. This role collaborates with the Technical Design, Design, Product Development, and Production teams, and reports to the Director of Production. 

Key Responsibilities 

• Support the Technical Design team in all aspects; working closely with other team members to effectively manage the overall workload related to construction, fit, approvals, comments, timelines, and other relevant tasks, all under the guidance of Senior Technical Designer. 
• Prepare for, organize, and lead fittings, and record accurate fit comments during fittings. 
• Analyze all samples for size, fit, quality, and construction and review findings with Senior TD as needed. 
• Revise patterns, grade rules, and construction as needed, under the guidance of Senior TD. 
• Communicate daily with overseas vendors re: fit, specs, grading issues and construction via fit comments and email correspondence. 
• Maintain sample library, measurement charts, technical documentation, and tracking. 
• Assist in reviewing prototypes, SMS, and production samples for fit, quality, and accuracy. 
• Partner with cross-functional teams (design, product development, and production) to ensure deadlines are met. 
• Conduct basic research on fabrics, trims, and finishes as needed. 
• Ensure consistency of brand fit and construction standards across styles. 
• Strive to enhance fit and quality by analyzing customer feedback, sales input, and staying informed about market competition. 
• Team administrative support tasks as needed. 

Qualifications 

• Bachelor’s Degree in Apparel Manufacturing, Product Development, Technical Design, Patternmaking, or equivalent work experience. 
• 5-10 years’ work experience Technical Design or a related field, including experience with fit, spec, patterns, fabrics, and commenting preferred. 
• Experience with junior and plus size denim. 
• Possess a comprehensive understanding of fit in patterns, construction techniques, sample evaluation, material assessment, workmanship, functionality, and production feasibility. 
• Extensive computer experience including, but not limited to, Adobe Illustrator, Microsoft Office: Excel, Word, Outlook, PowerPoint. 
• Comfortable with multitasking and handling changing priorities in a fast-paced environment. 
• Strong planning, organizational, and problem-solving skills with a sense of priority for deadlines and attention to detail. 
• Strong verbal and written communication skills. 
• Positive and collaborative spirit. 
• Ability to physically work with garments and samples. 

Benefits

• Medical, Dental, and Vision insurance (HMO and PPO options)
• Accrued paid time off
• 7 Paid Holidays
• 401(k) option
• 3% Company Safe Harbor contribution*
• Pension*
• Sick leave

*Employee eligible after 12-month, full vesting after 6 years.

Eligibility

Candidates must be legally authorized to work in the United States without the need for current or future visa sponsorship. We are unable to sponsor employment visas at any stage.

Physical Requirements

This role is office-based and involves standard activities such as sitting, typing, attending meetings, and occasional lifting of items up to 10 pounds. We’re committed to providing reasonable accommodations to support individuals with disabilities in performing essential job functions.

About the Role

The Senior Manager, Technical Design, leads the end-to-end technical development of denim and non-denim apparel, ensuring products meet the highest standards of fit, quality, aesthetics, and manufacturability. This role partners closely with Design, Product Management, and Sourcing to deliver commercially viable products at scale, on time, and within margin targets. The position spans fit strategy, technical execution, factory collaboration, and team leadership across the full go-to-market cycle.

You’ll Make a Differency By

• Building and curating a best-in-class fit portfolio, researching competitive landscapes, pioneering new construction techniques, and championing product excellence
• Creating and overseeing product specifications and detailed technical sketches to ensure precision-engineered execution from prototype through production
• Owning the commercialization process, monitoring factory utilization of blocks, and ensuring fit and construction consistency across global vendor partners
• Leading fit sessions and clearly communicating fit corrections and pattern updates from prototype to production
• Partnering and influencing cross-functional partners to align with the fit intent and product vision
• Driving continuous improvement in product fit, quality, and process to elevate efficiency and consumer satisfaction
• Mentoring direct reports and strengthening technical skills, process rigor, and career growth
• Fostering open communication and a collaborative team environment across all stakeholders
• Contributing to additional initiatives needed to advance team and business goals
• Assisting with other responsibilities based on business needs

About You

• 15+ years of experience in technical design and product development for denim and non-denim adult bottoms, with deep expertise in fit, patternmaking, and body-to-garment relationships
• Proficient in apparel manufacturing processes and the full product development lifecycle
• Highly effective problem-solver who can manage complexity and multiple priorities with confidence
• Proven driver of innovation and continuous improvement
• Self-directed and thrives in a fast-paced, results-driven environment
• Excellent collaboration and influencing skills with a track record of building trusted cross-functional partnerships
• Agile and adaptable, with the ability to prioritize, work independently, and manage change effectively
• Exceptional written and verbal communication skills
• Detail-oriented with strong accuracy and follow-through
• Demonstrated people leader with experience attracting, developing, and retaining top technical talent
• Proficient in Adobe Illustrator and Microsoft Office (Word, Excel); experience with PLM and patternmaking systems (e.g., Accumark) is a plus
• BA or BS preferred

About Ariat

Ariat is an innovative, outdoor global brand with roots in equestrian performance. We develop high-quality footwear and apparel for people who ride, work, and play outdoors, and care about performance, quality, comfort, and style.

The salary range for this position is $132,000 - $141,000 per year.

The salary is determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data for geographic locations. Ariat in good faith believes that this posted compensation range is accurate for this role at this location at the time of this posting. This range may be modified in the future.

Ariat’s holistic benefits package for full-time team members includes (but is not limited to):

• Medical, dental, vision, and life insurance options
• Expanded wellness and mental health benefits
• Paid time off (PTO), paid holidays, and paid volunteer days
• 401(k) with company match
• Bonus incentive plans
• Team member discount on Ariat merchandise

Note: Availability of benefits may be subject to location & employment type and may have certain eligibility requirements. Ariat reserves the right to alter these benefits in whole or in part at any time without advance notice.

Ariat will consider qualified applicants, including those with criminal histories, in a manner consistent with state and local laws. Ariat is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis protected under federal, state, or local law. Ariat is committed to providing reasonable accommodations to candidates with disabilities. If you need an accommodation during the application process, email

Please see our Employment Candidate Privacy Policy at to learn more about how we collect, use, retain and disclose Personal Information.

Please note that Ariat does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Agreement, Ariat will not consider or agree to payment of any referral compensation or recruiter/agency placement fee. In the event a recruiter or agency submits a resume or candidate without a previously signed Agreement, Ariat explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted directly to hiring managers, are deemed to be the property of Ariat.

IDR is seeking an Assistant Technical Apparel Designer to join one of our top clients in Los Angeles, California. This role is ideal for someone passionate about technical apparel design and production, supporting a team focused on creating innovative merchandise for the gaming and entertainment industry.

Position Overview for the Assistant Technical Apparel Designer:

• Support the execution of global merchandise by focusing on technical documentation, artwork preparation, and production coordination
• Collaborate closely with apparel designers and production teams to ensure accurate, manufacturing-ready garments
• Create and maintain detailed tech packs for printables, cut & sew garments, and accessories
• Prepare production-ready artwork optimized for screen printing and apparel construction
• Assist with sample management, factory communication, and timeline tracking to keep projects moving smoothly

Requirements for the Assistant Technical Apparel Designer:

• Experience in technical design, apparel production, or product development
• Hands-on experience with Simulated Spot Process printing
• Strong understanding of screen printing fundamentals and apparel graphics adaptation
• Proven ability to create highly detailed tech packs and technical documentation
• Excellent organizational skills and attention to detail

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

Job title: IT Technical Transition Manager

Location: Detroit, MI 48202 (Hybrid)

Duration: 12+ Months

Interview mode: Webcam

** Local to Michigan candidate required**

Required skills:

• IT Technical Transition Manager with 5+ years of IT experience, including matrix management experience leading business, vendor and technology teams
• IT management (3-5+ years)
• Technical program management (3-5+ years)
• Application or infrastructure operations leadership (3-5+ years)

Job description:

The position will function as the IT Technical Support Transition and Knowledge Transfer Manager in support of the Labor & Economic Opportunity (LEO), Unemployment Insurance Agency (UIA) Solution Program. This is a large scale, complex IT modernization project with high visibility in the State of Michigan’s IT Investment Portfolio. The IT Technical Support Transition and Knowledge Transfer Manager will work with Agency Services team to coordinate/facilitate the specific activities within their realm of responsibility that includes IT technical support transition in all program areas. This role will help define, schedule, control, and adjust all IT transition tasks of the project. This role is a specialized project manager responsible for the facilitation of the IT technical support transition and technical knowledge transfer.

WHO WE ARE:

Madison 88, Ltd. is a leader in accessories specializing in Knit Headwear. With over 30 years of combined experience, our team is highly skilled in Technical & 3D Design, Product Development, Manufacturing, Quality Assurance and Compliance. We proudly create private label product with the biggest and most well known Outdoor and Athletic brands in the world.

Our global headquarters is in the heart of Denver with additional support offices in New York, Manila, Jakarta and Hangzhou. Our state-of-the-art manufacturing facilities are in China and Indonesia.

POSITION OVERVIEW:

We are looking for an experienced technical designer with a background in sweater knitting (accessories or apparel), yarn and fabric materials. Your primary role will be to own product creation, construction, fit, and quality of assigned Brands. You will create the tech packs, and be the primary source of communication with the factory on specs for each style you manage. You will collaborate with the product business development team, merchandisers, production and overseas teams ensuring product technical execution and consistency meeting production timelines.

RESPONSIBILITIES:

• Own product construction and execution based on the product brief, materials, and manufacturing capabilities.
• Work in partnership with the Product Business Development (PBD) team in translating the buyer’s tech packs and converting information into PSIs within the internal PLM system.
• Create, maintain, and update technical information and measurement sets in the PLM system for owned Brands.
• Understand construction and material impact on costing and provide recommendations for construction/material adjustments to meet the product brief.
• Be a member of the Technical Design (TD) team in creating technical specifications, balancing multiple projects during peak periods.
• Check-in samples for owned Brands reviewing for fit, trim, and construction per the product brief.
• Understand timelines and have a sense of urgency in sample turnaround times.
• Support sample check-ins and document fit, trim, and construction feedback.
• Lead tech pack hand-off meetings to the overseas merchandising team and factory for assigned brands.
• Attend 1st piece reviews with the overseas merchandising team.
• Collaborate with product development and overseas teams to ensure alignment on product construction and timelines.
• Participate in Brand meetings for seasonal kick-off, promoting conversation around technical construction details in alignment with brand initiatives.
• Support PBD team in compiling trend and market research with a construction and materials lens.
• Build seasonal trend presentations, specific to assigned accounts, using tools like 3D Apex, In-Design, AI, Photoshop, Canva, etc.
• Prepare CAD/3D designs for assigned accounts, as needed, for presentations and sample requests (proto/SMS).
• Train in 3D design and contribute to pushing the 3D program to its full potential through Research and Development.
• Proactively provide suggestions on how to execute the product in the highest quality and competitive price point, aligning with the product brief.
• Support product/decoration innovation through research and development.

QUALIFICATIONS:

• Strong understanding of knit structures and knit constructions.
• Knowledge of fibers, yarns, knitting, and cut/sew knits, and ballcaps.
• Ability to create technical specification package based on measurement sets, inspiration images, and product brief.
• Ability to spec products, read and understand fit comments to make corrections and effectively communicate to the factory.
• Proactively tackles challenges with a solutions-oriented mindset, taking initiative to drive effective and practical outcomes.
• Product risk assessment skills: can identify product risks in manufacturing and troubleshoot.
• Strong attention to detail and organizational skills.
• Ability to multi-task, self-manage and work independently.
• Effective communicator and collaborative team player.
• Able to deconstruct and reconstruct the product.
• Experience with AI/automation design render tools.
• Proficient in computer skills including Excel, Adobe Creative Suite; training provided for internal PLM & 3D systems.
• Eagerness to learn and grow in a fast-paced, dynamic environment.
• Positive attitude with a passion for the outdoor, fashion, and knitwear industries.
• Background in 3D design system, specific background in Apex Shima Seiki a plus.
• Have a design eye.

EDUCATION & EXPERIENCE:

• Bachelor’s Degree is required, preferably in design or product development fields.
• 5+ years experience in technical design/product development with knowledge in knitwear.
• Experience in headwear and sweaters preferred.

SALARY RANGE:

$80-$100K.

Technical & Quality Manager

Cleveland, OH | Chemicals / Manufacturing

We’re seeking a Technical & Quality Manager to lead quality systems, regulatory compliance, and technical oversight for our chemical products. This role partners closely with Operations, Legal, Marketing, and Sales to ensure products are compliant, high‑quality, and market‑ready—while driving continuous improvement and innovation.

What You’ll Do

• Own and continuously improve the Quality Management System (QMS)
• Lead quality control processes, testing protocols, audits, and CAPA activities
• Serve as the primary point of contact for regulatory compliance (OSHA HazCom, EPA, TSCA, VOC, state regulations)
• Monitor regulatory changes and assess impact to products, formulations, and labeling
• Author and maintain Safety Data Sheets (SDS), Technical Data Sheets (TDS), and compliance documentation
• Ensure accurate product labeling and hazard communication
• Support new product development, formulation improvements, and scale‑up from lab to production
• Provide technical support to internal teams and customers
• Interface with regulatory agencies, auditors, consultants, and customers as needed

What You Bring

• Bachelor’s degree in Chemistry, Chemical Engineering, or related field (advanced degree a plus)
• 5+ years of experience in quality, regulatory, or technical roles within chemical manufacturing
• Strong working knowledge of manufacturing processes, quality systems, and chemical interactions
• Experience with SDS authoring, regulatory documentation, and audit support
• Hands‑on familiarity with lab instrumentation (e.g., pH meters, viscometers, scales)
• Excellent analytical, organizational, and problem‑solving skills
• Ability to communicate clearly with both technical and non‑technical audiences

Preferred Experience

• Industrial wipes, cleaners, sealants, adhesives, or similar chemical products
• ISO‑based quality systems
• VOC and state‑level regulatory compliance (e.g., CARB)
• UL, CSA, or NSF exposure

Why This Role

This is a high‑impact role for someone who enjoys balancing regulatory rigor, quality excellence, and technical problem‑solving—while working cross‑functionally to support both operations and growth.

Benefits Include

• 401(k) match
• Medical, dental, and vision insurance
• Short and long-term disability coverage
• Life and accidental insurance
• 10 paid holidays starting immediately
• Generous PTO plan based on years of service
• Tuition reimbursement and a variety of learning, coaching, and training opportunities to foster individual growth