Technical Usage Data Jobs in Usa

Technical Designer

Everett, WA/ Seattle, WA/ Auburn, WA/ Renton, WA/ Portland, OR

Onsite

Technical Designer

- Applies fundamental drafting principles and design concept understanding to support solutions to product/process issues as they occur real-time in the fabrication flow. Create drafted parts and product structures to support operational and quality concerns.

- Performs model definition changes within the defined engineering based on engineering input. Translating the engineer's conceptual ideas and feedback into physical part geometry and assembly definition.

- Engages in cross functional, collaborative environments across the life cycle of the products to support design change and improvement.

- Maintains technical excellence in performing work with career intent to progress into technical designer job role.

- Participate and have the ability to learn in the real-time, fast pace, agile environment with a positive attitude. Work may be first, second, or third shift within a standard or alternate work week; as well as some weekend and/or daily overtime

Position Responsibilities:

- Provides materials and process support to and systems design teams throughout the full life cycle of the airplane from design to production to fleet support. Activities include definition of electrical, electronic, and electromechanical components used across products.

- Reviews electrical component materials and process specifications and other engineering documents used to control design, certify and produce systems hardware.

- Identifying impacts of non-conformances associated with electrical components and corrective/preventative actions for future avoidance.

- Conducts engineering lab / failure analysis to help determine cause and corrective action of failed electrical components

- Leads in evaluation of emerging technologies for potential application to future BCA products enabling a competitive advantage.

- Leads or collaborates with multiple engineering teams, Design, Stress, Quality, Manufacturing, and Suppliers to solve a variety of materials and process challenges throughout the full life cycle of the airplane.

- Produces requirements, specifications and other documents to manage the deployment of tools, equipment, materials, parts and processes used to enhance the full life cycle.

Basic Qualifications:

- Associate degree and typical experience in drafting classification (or combination of education and experience), basic understanding and usage of computer aided design, basic understanding of design product structure (details, parts, assemblies, installations), understanding in machining of metallic parts.

- 9+ years of experience working with aerospace design, including experience working with detail and assembly parts

- CATIA or equivalent solid modeling experience

- Integrated Visualization Tool (IVT) use and experience

Preferred Qualifications:

- Problem solving skills

- Investigative skills

- Multi-tasking skills

- Project management experience working with projects at various stages and coordinating with multiple organizations

* Experience working in lab environments

Education / Experience: AA degree in related discipline and typically 9 or more years of related experience or an equivalent combination of education and experience

Role Summary

We are seeking an experienced Project Manager specializing in Customer Data Management and Enterprise Integrations to lead critical initiatives that enhance data quality, system performance, and cross platform connectivity. This role ensures that high impact projects are delivered on time, aligned with business needs, and executed with technical rigor.

You will guide project teams, manage risks, and drive visibility for leadership while proactively ensuring all dependencies and requirements are clearly defined and executed. The position plays a key role in enabling efficiency across systems including Oracle Fusion, Salesforce, ADP, JDEdwards, and related applications.

Key Responsibilities

• Create and execute detailed project plans for customer data management initiatives and technical enhancement projects

• Lead daily standups and team check ins to track progress and maintain accountability

• Track and report project status, milestones, and risks to leadership and project stakeholders

• Proactively identify and manage risks, dependencies, bottlenecks, and critical escalations

• Serve as the primary liaison between development teams, project managers, and business partners to ensure priorities remain aligned

• Drive the technical development intake process by maintaining and prioritizing the backlog with stakeholders

• Collaborate with cross functional teams including Product, Design, and QA to align timelines and deliverables

• Own test management and implementation planning for major system enhancements, integrations, or go live activities

Key Requirements

• 5 or more years of experience in project management within technology, data management, or enterprise applications

• Strong technical understanding of databases, data analytics, integration technologies, and data management concepts

• Experience with enterprise applications including Oracle Fusion, Salesforce, ADP, JDEdwards, and EPay

• Familiarity with integration platforms such as Microsoft Azure and Boomi

• Ability to manage complex technical dependencies while coordinating across multiple teams

• Excellent communication, stakeholder management, and leadership skills

• Strong organizational abilities with a proactive approach to problem solving

• Adaptability in fast paced environments with shifting priorities

Looking to join a fast-growing and award-winning leader in Travel Tech?

Our client, an international cloud-based booking and property management platform, is looking for a Customer Support Advisor who'll assist customers for the North American market.

Main Responsibilities

This is a fast paced environment and the ability to multitask and to work well under pressure is essential. This role is a customer-facing position, and employees in this role regularly interact directly with customers to provide support, resolve issues, and create positive experiences for customers.

• Provide multi-channel support and advice to resolve customer queries by phone, chat
• and web portal methods equally comfortably
• Expected daily volume of 30-50 contacts daily at full capacity
• Resolve 85% of customer issues at 1st point of contact
• Assist customers to maximize their success through understanding how best to use company's technology, and resolve any technical problems they may be experiencing with the software
• In addition to technical and usage issues, handle general business enquiries, usually related to guest reservations, and interact with major travel agencies such as , Expedia, Airbnb, Agoda etc.
• Set up screen share sessions in order to troubleshoot more complex issues including issues related to company's software suite and Online Travel Agency connections for example
• Escalate genuine technical to 2nd line support or the R&D Team using the CRM system
• Meet and exceed customer service KPIs consistently
• Identify issue trends and report these to the management team
• Assist in producing help articles and tools in company's University and for internal use

Candidate Profile

This is a customer-facing position and employees in this role regularly interact directly with customers to provide support, resolve issues, and create positive experiences for customers—even when customers may be frustrated or upset. Accordingly, employees must have strong interpersonal and problem-solving skills, and the ability to handle these situations with professionalism, patience, and effective communication.

• Must be currently based in Dallas, TX and legally authorized to work in the United
• States.
• Associate's Or Bachelor's Degree required
• 3-5 years of experience in a Customer Support/SAAS Software Support role solving
• issues on the phone, email and live chat
• Excellent spoken and written English
• Excellent problem-solving and analytical skills
• Tech-savvy with strong troubleshooting and critical thinking skills to identify root
• causes
• Ability to convey complex technical information in a simplified and easy to
• understand manner to a general audience
• Polite, professional, calm under pressure
• Ability to adapt to changing priorities based on business needs
• Must be able to work a variety of shifts across 7 days

What the company offers

• Permanent full-time contract
• Health Care, 401k Plan, PTO along with major holidays
• A team driven by a passion to win, with an unwavering commitment to putting our
• customers first
• Combine hard work and fun within a great company culture together with smart,
• driven and social people
• Location: Dallas, TX (hybrid schedule)

About the Company

At HiLabs, we’re redefining what’s possible in healthcare. Since 2021, we’ve grown over 300%, secured a $39M Series B backed by top investors, and earned the trust of 5 of the top 10 U.S. health plans. Our impact is real and recognized—featured in JAMA, KLAS, and Inc. 5000—because our technology doesn’t just optimize healthcare infrastructure, it transforms it. Behind this momentum is a global team from institutions like Yale, Harvard, Duke, Georgia Tech, and the IITs, bound by ownership, innovation, and a drive to solve meaningful problems. If you’re a builder who thrives on innovation and wants to shape the future of healthcare, HiLabs is the place for you.

About the Role

We are a leading Software as a Service (SaaS) company specializing in transforming data in the US healthcare industry through cutting-edge Artificial Intelligence (AI) solutions. We are seeking a dynamic and experienced Engineering and AI Product Delivery Leader to join our team and lead the technical strategy for our Health Tech SaaS product lines. This pivotal role involves defining architectural vision, overseeing integration with customer systems, and building high-performing technical teams. Exceptional communication and problem-solving skills are essential.

Responsibilities

• Define Technical Strategy: Lead the development of technical strategy for Health Tech SaaS product lines, ensuring scalability, security, and innovation.
• Translate Client Roadmaps into Delivery Plans: Collaborate with Product Delivery Managers (PDMs) to convert customer goals into detailed, actionable engineering plans. Plays the lead technical role in organizing resources, producing deliverables, managing schedules, and ensuring a seamless delivery of HiLabs products.
• Lead Feasibility Assessments: Own the creation of High-Level Designs (HLDs) and Low-Level Designs (LLDs), ensuring technical feasibility and alignment with business needs.
• Provide Technical Backbone: Act as the technical anchor for implementation teams, proactively unblocking execution and guiding architectural decisions.
• Ensure SDLC Compliance: Oversee adherence to Software Development Life Cycle (SDLC) checkpoints from feasibility through solutioning to release.
• Oversee Integration with Customer Systems: Design and implement solutions that seamlessly connect with customer systems, ensuring compliance with data privacy and security regulations.
• Drive Product Delivery Excellence: Lead the delivery of high-quality, innovative products within defined timelines and budgets.
• Customer Engagement: Lead technical demos, solution walkthroughs, and requirements discussions with customers to ensure alignment and transparency.
• Mentor Engineering Leads: Coach and guide engineering leads to uphold standards of engineering excellence, maintainability, and scalability.
• Collaborate Across Functions: Work closely with product management, sales, and customer success teams to translate customer needs into technical requirements.
• Strategic Partnerships & R&D: Establish and manage strategic partnerships with technology vendors and research institutions. Lead R&D initiatives to stay at the forefront of AI in healthcare.
• Leadership & Collaboration: Promote a culture of innovation, efficiency, and excellence across multidisciplinary teams.

Qualifications

• Engineering graduate from a renowned and accredited institution
• Proven growth journey from developer to leadership in fast-paced IT product companies
• Strong understanding of technology, business, and client dynamics
• Track record of defining technical strategy, architecting scalable solutions, and leading successful product delivery
• Familiarity with AI technologies and their healthcare applications preferred
• Experience building and leading high-performing technical teams
• Exceptional communication and problem-solving skills
• Strong business acumen and customer-centric mindset
• Proven ability to manage details and balance multiple projects
• Excellent listening, negotiation, and presentation skills
• Domain knowledge of healthcare data
• Experience with large-scale customer management, NoSQL, Kafka, big data systems, and microservices preferred
• Good understanding of Jira, Confluence, Smartsheet, Kanban PM tools.
• Exposure to infrastructure and cloud platforms (AWS/Azure)
• Some knowledge and experience in AI/ML
• PMP and agile certification preferred
• Healthcare industry experience strongly preferred

Required Skills

• We are looking for candidates who demonstrate strength in PLINC: Problem Solving, Leadership, Influencer, Negotiation, and Communication
• Proven ability to act as a thought leader, driving innovation and influencing technical direction across teams and stakeholders

Pay range and compensation package

Competitive Salary, Accelerated Incentive Policies, H1B sponsorship, Comprehensive benefits package including ESOPs, financial support for professional development, medical coverage for you and your family, 401k, PTOs, a collaborative working environment, smart mentorship, and a team of highly qualified professionals from top medical, business, and engineering schools.

Equal Opportunity Statement

HiLabs is committed to diversity and inclusivity in the workplace.

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Hello Job Seekers,

Hope you are doing well

This is Mohit Saini from Pride Health, Pride Health is a leading minority-owned healthcare recruitment & staffing firm. I am hiring for the below mentioned roles, Please let me know if you are available or looking for a job change. Please refer your friends/colleague if you are not looking for this opportunity.

Job Title: Datacenter Technician

Location: Plano TX 75024

Shift: Day - 9 AM to 5 PM

Duration: 12 Months Contract (with the possibility of extension)

Rate Range: $25-28 per hour

Job Summary

IT Operations Specialist (Data Center)

Overview

The IT Operations Specialist (Data Center ) provides onsite operational support at the facility in Plano, TX.

This role supports physical infrastructure activities, inventory control, documentation, and coordination with project managers, technical teams, and vendors. The position requires daily onsite presence and responsiveness for on-demand operational assignments. Core Technical Knowledge: Foundational understanding of data center infrastructure, including servers, storage systems, and structured cabling Basic familiarity with rack layouts and physical hardware configurations Ability to read and interpret equipment quotes, packing slips, bills of materials, and technical documentation Understanding of standard data center safety, compliance, and operational practices Experience with shipping/receiving Operational Responsibilities: Perform shipping and receiving functions for data center hardware and related equipment Inspect deliveries for accuracy and damage; reconcile against purchase orders and packing documentation Process equipment returns (RMA), ensuring proper documentation, packaging, and tracking Maintain accurate inventory and asset tracking records Assist with diagramming and updating data center rack configurations Ensure proper handling, storage, and physical care of IT equipment Maintain clean, organized, and secure data center staging and storage area Equipment racking, connectivity, and cable management Inventory Management of Onsite Supplies Issue Identification & Escalation: Identify discrepancies, delays, or equipment issues and escalate appropriately to the Project Manager, technical team, or vendor Coordinate with vendors to resolve shipping or hardware issues Ensure issues are fully resolved and properly documented Documentation & Compliance: Maintain detailed and accurate operational records Follow all onsite facility policies and access requirements Adhere strictly to established Standard Operating Procedures (SOPs) Support audit and compliance readiness through organized documentation practices Professional Expectations: Required onsite presence at the Data Center (Dallas–Fort Worth area) Available and responsive for on-demand assignments Strong organizational skills and attention to detail Ability to work independently while coordinating cross-functionally Clear written and verbal communication skills Demonstrated accountability and ownership of assigned responsibilities

Pride Global offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts with preferred vendors.

Thanks & Regards,

Mohit Saini

Team Lead, EST

Akkodis is seeking a Senior Data Architect job with a client in Geneseo, NY. Must hold a Bachelor’s degree in Information Systems, Business Analytics, Computer Science, or a related field to be considered for this role. Will serve as the technical backbone of company’s financial data operations. Will be performing deep-level MSSQL Database Administration and collaborating with executive stakeholders to re-engineer complex business processes.

The ideal candidate translates complex financial requirements into scalable technical architecture, ensuring our systems are as agile as our business

Salary Range: $100/year to $130/year; The salary may be negotiable based on experience, education, geographic location, and other factors.

Senior Data Architect responsibilities include:

• Systems Architecture: Serve as the primary architect for our bespoke ERP system, managing data integrity, database performance, and vendor integrations.
• BI Development Leadership: Own the end-to-end lifecycle of SSRS and PowerBI development, from initial requirement gathering to development delegation and maintenance.
• Business Process Re-engineering: Act as a strategic partner to Finance and Operations, identifying friction points in current workflows and designing automated, data-driven solutions.
• Advanced Data Engineering: Develop, optimize, and maintain complex stored procedures, CTEs, and SSIS packages within a high-availability MSSQL environment.
• System Health & Governance: Lead preventive maintenance workflows, manage software updates, and ensure the long-term stability of the database environment.
• Knowledge Leadership: Create comprehensive system documentation and lead training sessions to empower internal teams and improve data literacy across the organization.

Desired Qualifications:

• Bachelor’s degree in Information Systems, Business Analytics, Computer Science, or a related field is required.
• Minimum Five years’ related experience
• MSSQL Expert: Advanced proficiency in SSMS, SSRS, and SSIS is required
• Data Modeling: Proven ability to design efficient, scalable data structures is required.
• Visualization: Expert-level PowerBI (or similar) dashboard development is required.
• Analytical Mindset: Strong ability to parse complex financial data and identify actionable trends is required.
• Communication: Exceptional ability to 'bridge the gap' between technical IT requirements and non-technical business needs.

If you are interested in this role, then please click APPLY NOW. For other opportunities available at Akkodis, or any questions, feel free to contact me at 585-490-8656 or

Equal Opportunity Employer/Veterans/Disabled

Benefits offerings include but are not limited to:

• Medical/ Dental/Vision Insurance
• 401k
• Holidays and PTO

To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

· The California Fair Chance Act

· Los Angeles City Fair Chance Ordinance

· Los Angeles County Fair Chance Ordinance for Employers

· San Francisco Fair Chance Ordinance

Description

The Data Engineer is responsible for designing, building, and maintaining scalable data pipelines to support the bank's analytics, reporting, and decision-making processes. Working closely with analysts, reporting, integration teams and business stakeholders to ensure high-quality, secure, and efficient data solutions that comply with financial regulations and industry standards.

Below is a list of essential functions of this position. Additional responsibilities may be assigned in the position.

KEY RESPONSIBILITIES

• Build and maintain data models, schemas, and databases (e.g., data warehouses, data lakes) to support business intelligence, machine learning, and reporting needs.
• Ensure data is optimized for performance, reliability, and scalability, minimizing latency and maximizing throughput.
• Build required infrastructure for optimal extraction, transformation and loading of data from various data sources using cloud and SQL technologies
• Implement data quality checks, monitoring, and validation processes to ensure accuracy, consistency, and compliance with regulatory requirements.
• Partner with business analyst, data Integration, Automation, and IT Teams to understand data requirements and deliver solutions that align with business goals.
• Ensure data adherence to strict security protocols and regulatory standards including encryption, access controls, and audit trails.
• Champion data governance, quality standards, and performance optimization.
• Create and maintain comprehensive documentation for data schemas, processes and systems to ensure transparency and reproducibility.

ATTITUDES

Builds positive relationships with internal and external clients by valuing other's feelings and rights in both words and actions, and embracing other's unique beliefs, backgrounds, and perspectives by demonstrating:

• Respect - treat every client and colleague with dignity and respect.
• Client Focus - Design scalable and reliable data pipelines that directly support the client's business goals and decision-making needs. Actively engage with stakeholders to understand evolving requirements and deliver solutions that provide timely, actionable insights
• Inclusion - Support a diverse work environment by building data systems that are accessible, equitable, and considerate of user needs, while actively seeking input from voices across all backgrounds and roles.

BEHAVIORS

Demonstrates strong business ethics and honest behaviors and the ability to positively influence and work with others to achieve excellent results by demonstrating:

• Leadership - Proactively drives data strategy, mentoring peers, and sets high standards for quality, innovation, and collaboration across teams.
• Integrity - Establish and enforce program governance frameworks, including change control and release management.
• Collaboration - Works with stakeholders across all departments to drive data efforts. Serves as a key contributor between business stakeholders and technical teams.
• Volunteerism - Use your skill beyond the role by mentoring others, helping teammates, and supporting meaningful causes.

COMPETENCIES

Reflects skill, good judgement, positive conduct, and personal responsibility for assigned areas. Seeks to implement and leverage services and technologies that create efficiencies by demonstrating:

• Accountability - Takes ownership of work, ensuring data systems are reliable and accurate. Promptly addresses issues or errors with transparency and responsibility.
• Innovation - Embrace new ideas, new tools, and bold thinking; challenge the status quo.
• Professionalism - consistently demonstrates courteous behavior, integrity, and strong work ethic while representing the bank with a polished appearance and clear communication.

POSITION LEVEL(S) EXPECTATIONS

• Strong understanding of Data Models, databases, schemas, and security methodologies.
• Excellent leadership, strategic thinking, and stakeholder management skills.

SEEKS PROFESSIONAL DEVELOPMENT OPPORTUNITIES

Actively participate in expanding skill sets and career paths by attending training programs, workshops, certifications, and educational resources relevant to the role. Set stretch assignments and cross functional opportunities that foster growth and learning.

Requirements

QUALIFICATIONS, EDUCATION, & EXPERIENCE

To perform this position successfully, an individual must be able to perform each essential position requirement satisfactorily, and a skills inventory is listed below.

• Bachelor's degree in a technology related program or 3-5 years' experience a data related field.
• Strong understanding of data architecture and data base design principles.
• Strong leadership and communication skills across technical and non-technical audiences.
• 3-5 Years experience in Data roles.
• Proficiency in languages such as Python, Java, Scala, or SQL.
• Experience in financial services (banking, insurance, wealth management).
• Excellent problem-solving and communication skills, with a collaborative mindset.
• Demonstrated leadership and self-direction.
• A background screening will be conducted.

LANGUAGE SKILLS: Ability to read, comprehend, and interpret documents. Possesses professional communication and interpersonal skills to write and speak effectively both one-on-one and before groups of clients or employees of the organization. Ability to communicate to clients directly and effectively.

TECHNOLOGY SKILLS: Ability to utilize telephone systems and possess good digital literacy including email, internet and intranet use. Strong understanding of Salesforce platform capabilities and implementation methodologies.

MATHEMATICAL SKILLS: Ability to add, subtract, multiply, and divide in all units of measure.

REASONING ABILITY: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to solve challenging problems involving several variables in a standardized situation.

PHYSICAL DEMANDS AND WORK ENVIRONMENT: The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this position.

This position operates in a professional office environment with considerable time spent at a desk using office equipment such as computers, phones, and printers. Ability to travel on occasion to all market areas and attend seminars or training sessions offsite and employee meetings off-site.

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

DISCLAIMER: This job description is not an exclusive list of responsibilities and duties. They may change at any time without notice.

BENEFITS

• Medical, Dental, Vision & Life Insurance
• 401K with company match
• Paid Time Off & Recognized Holidays
• Leave policies
• Voluntary Benefit Options (Life, Accident, Critical Illness, Hospital Indemnity & Pet)
• Employee Assistance Program
• Employee Health & Wellness Program
• Special Loan and Deposit Rates
• Gradifi Student Loan Paydown Plan
• Rewards & Recognition Programs and much more!

Eligibility requirements apply.

CNB Bank is an equal opportunity employer and all applicants are considered based on qualifications without regard to sex, race, color, ancestry, religious creed, national origin, sexual orientation, gender identity, physical disability, mental disability, age, marital status, disabled veteran or Vietnam era veteran status. CNB Financial Corporation is an Affirmative Action Employer and is committed to fostering, cultivating and preserving a culture of diversity and inclusion.

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Salesforce Technical Architect

Location: San Francisco (On-site) (Potential of Hybrid)

Compensation: Up to $350,000 total annual compensation (Base + Bonus/Equity, DOE)

Type: Full-Time

About the Opportunity

We are partnering with a fast-growing SaaS company entering a major greenfield Salesforce implementation. This is a high-impact leadership role where you will architect and build the Salesforce ecosystem from the ground up, owning the technical vision, platform scalability, and long-term enterprise architecture strategy.

This is not a maintenance role. This is a foundational build.

The Role

We are seeking a Salesforce Technical Architect with:

• 10+ years of hands-on Salesforce development experience

• 4+ years in architectural leadership roles

• Proven experience leading large-scale enterprise implementations

• Deep expertise across the full lifecycle: Discovery → Design → Build → Integration → Deployment → Optimization → Ongoing Support

You will serve as the technical authority responsible for designing a scalable, secure, enterprise-grade Salesforce architecture aligned to long-term business growth.

Key Responsibilities

• Lead architecture design for a full greenfield Salesforce implementation

• Define system architecture, integration patterns, data models, and governance frameworks

• Own end-to-end solution design from business discovery through post-go-live optimization

• Lead and mentor a team of developers, admins, and consultants

• Establish best practices across CI/CD, DevOps, code quality, and technical standards

• Design enterprise integrations across internal systems and third-party platforms (API-led, event-driven, middleware, etc.)

• Ensure scalability, security, performance optimization, and technical debt management

• Partner with executive stakeholders to translate business vision into platform strategy

Required Experience

• 10+ years hands-on Salesforce development (Apex, LWC, Visualforce, APIs, Integrations)

• 4+ years in a Salesforce Technical Architect or equivalent leadership role

• Experience leading enterprise-scale implementations (multi-cloud, multi-org, high data volume environments)

• Strong background in Sales Cloud and Service Cloud

• Extensive experience with complex integrations (REST/SOAP APIs, middleware platforms)

• Deep knowledge of data architecture and large data migrations

• Experience implementing DevOps tooling and CI/CD pipelines

• Strong understanding of Salesforce governor limits, platform constraints, and enterprise design patterns

• Demonstrated experience leading technical teams and influencing executive stakeholders

Preferred Qualifications

• Salesforce certifications strongly preferred (Application Architect, System Architect, CTA ideal)

• Experience within high-growth SaaS environments

• Experience building scalable architectures to support rapid headcount and revenue growth

• Strong documentation and solution design presentation skills

What Makes This Role Compelling

• True greenfield ownership – build the architecture correctly from day one

• Executive-level visibility and strategic impact

• High-growth SaaS environment with aggressive expansion plans

• Compensation up to $350,000 annually

• Opportunity to shape the long-term technical roadmap and architecture standards

If you are a deeply technical Salesforce leader who still enjoys being hands-on while driving architectural strategy at scale, this is an opportunity to build something foundational and long-lasting.

• Lead, mentor, and develop a team of data scientists, fostering a collaborative and high-performing environment
• Oversee the full data science lifecycle, including problem definition, data exploration, model development, validation, and production deployment
• Design and guide the development of machine learning and statistical models that drive business value
• Translate complex business requirements into scalable, data-driven solutions
• Partner closely with Product, Engineering, and business stakeholders to align on priorities and deliver impactful outcomes
• Establish and promote best practices in data science, machine learning, and model lifecycle management
• Communicate technical concepts and insights effectively to non-technical audiences
• Contribute to strategic planning and roadmap development for data and AI initiatives

• Bachelor's degree in Computer Science, Data Science, Engineering, or related field (or equivalent experience)
• 8+ years of experience in data science, analytics, or machine learning development
• 5+ years of experience managing or leading data science or analytics teams
• Strong hands-on experience building and deploying production-grade machine learning models
• Experience working within Agile or modern software development environments
• Deep understanding of machine learning methodologies, statistical modeling, and data architecture
• Proven ability to collaborate cross-functionally and influence stakeholders

• Experience working with healthcare data or healthcare technology platforms
• Experience building or scaling a data science or AI team
• Advanced degree (Master's or PhD) in a related field
• Experience driving AI/ML initiatives that support decision-making or recommendation systems

• This is a remote position (US-based candidates only)
  

*At Securian Financial the internal position title is Data Science Sr Analyst or Data Science Consultant. The title and salary will be determined based on experience and applied skills.*

Summary

As an Operational Support Data Scientist at Securian Financial, you will bridge advanced analytics and day-to-day business operations by designing, deploying, monitoring, and continuously improving AI-driven solutions that support enterprise processes.

This role focuses on supporting reliable, scalable, and explainable AI solutions that enhance operational efficiency, decision support, customer experience, and risk management across Digital, Marketing, Sales, and Servicing functions.

You will operate at the intersection of data science, MLOps, and the business - ensuring models are maintained, enhanced, monitored, and aligned with Securian's Enterprise Data Strategy Vision and Operating Principles.

Responsibilities include but are not limited to:

AI Solution Development & Deployment

• Work with business teams to enhance existing solutions to enhance and optimize existing AI/ML solutions.

• Deploy and manage solutions using cloud-native tools (e.g., AWS SageMaker).

Operational Model Support & Optimization

• Monitor model performance, data drift, and operational KPIs.

• Troubleshoot production issues and continuously enhance and optimize models for performance, stability, and cost efficiency.

• Establish measurement frameworks to quantify operational impact of deployed solutions.

Data Engineering & Analytical Execution

• Transform structured, semi-structured, and unstructured data into actionable features and insights.

• Perform exploratory analysis and visualization to identify operational improvement opportunities.

• Collaborate with engineering teams to productionize data solutions.

Stakeholder Engagement & Explainability

• Partner with cross-functional operational stakeholders to understand business workflows and translate them into AI-enabled solutions.

• Communicate complex AI methodologies and results clearly to technical and non-technical audiences.

• Ensure model transparency, explainability, fairness, and ethical AI application in alignment with enterprise governance standards.

Required Qualifications

• Demonstrated experience developing, deploying, or supporting production AI/ML models in cloud environments.

• Strong proficiency in Python and experience with tools such as AWS SageMaker and GitHub.

• Experience building operationalized data science solutions (not just prototypes).

• Strong understanding of statistical modeling, machine learning algorithms, and model validation techniques.

• Ability to clearly explain technical concepts, model outputs, and operational trade-offs to stakeholders.

• Strong ethical judgment with a commitment to responsible and unbiased AI development.

Preferred Qualifications

• 2+ years of hands-on experience in data science, applied AI, or machine learning.

• Experience supporting AI solutions in operational or production environments.

• Familiarity with MLOps practices, model governance frameworks, and automation tooling.

• Experience working in regulated industries (financial services preferred).

#LI-hybrid **This position will be in a hybrid working arrangement.**

Securian Financial believes in hybrid work as an integral part of our culture. Associates get the benefit of working both virtually and in our offices. If you're in a commutable distance (90 minutes) you'll join us 3 days each week in our offices to collaborate and build relationships. Our policy allows flexibility for the reality of business and personal schedules.

The estimated base pay range for this job is:

Pay may vary depending on job-related factors and individual experience, skills, knowledge, etc. More information on base pay and incentive pay (if applicable) can be discussed with a member of the Securian Financial Talent Acquisition team.

Be you. With us. At Securian Financial, we understand that attracting top talent means offering more than just a job - it means providing a rewarding and fulfilling career. As a valued member of our high-performing team, we want you to connect with your work, your relationships and your community. Enjoy our comprehensive range of benefits designed to enhance your professional growth, well-being and work-life balance, including the advantages listed here:

Paid time off:

• We want you to take time off for what matters most to you. Our PTO program provides flexibility for associates to take meaningful time away from work to relax, recharge and spend time doing what's important to them. And Securian Financial rewards associates for their service by providing additional PTO the longer you stay at Securian.

• Leave programs: Securian's flexible leave programs allow time off from work for parental leave, caregiver leave for family members, bereavement and military leave.

• Holidays: Securian provides nine company paid holidays.

Company-funded pension plan and a 401(k) retirement plan: Share in the success of our company. Securian's 401(k) company contribution is tied to our performance up to 10 percent of eligible earnings, with a target of 5 percent. The amount is based on company results compared to goals related to earnings, sales and service.

Health insurance: From the first day of employment, associates and their eligible family members - including spouses, domestic partners and children - are eligible for medical, dental and vision coverage.

Volunteer time: We know the importance of community. Through company-sponsored events, volunteer paid time off, a dollar-for-dollar matching gift program and more, we encourage you to support organizations important to you.

Associate Resource Groups: Build connections, be yourself and develop meaningful relationships at work through associate-led ARGs. Dedicated groups focus on a variety of interests and affinities, including:

• Mental Wellness and Disability

• Pride at Securian Financial

• Securian Young Professionals Network

• Securian Multicultural Network

• Securian Women and Allies Network

• Servicemember Associate Resource Group

For more information regarding Securian's benefits, please review our Benefits page.

This information is not intended to explain all the provisions of coverage available under these plans. In all cases, the plan document dictates coverage and provisions.

Securian Financial Group, Inc. does not discriminate based on race, color, religion, national origin, sex, gender, gender identity, sexual orientation, age, marital or familial status, pregnancy, disability, genetic information, political affiliation, veteran status, status in regard to public assistance or any other protected status. If you are a job seeker with a disability and require an accommodation to apply for one of our jobs, please contact us by email at , by telephone (voice), or 711 (Relay/TTY).

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