Technical Support Examples Jobs in Usa

About the Company: MCI is a 46-year-old industry leader in the design, manufacture, and assembly of electrical controls, electrical enclosures, irrigation pumps and controls, municipal and commercial pump stations, water purification systems and design-to-order metal fabrications. We serve a variety of industries with standard and custom products including water pumping, oil production-drill and refining controls, waste water treatment, conveying, baggage conveying, handling, and more!

About the Role

The Product Support Technician provides customer-facing technical support and parts support for MCI-manufactured products, with a primary focus on the Flowtronex division’s water pumping and purification equipment. This role supports customers, distributors, service centers, and field service technicians by troubleshooting equipment issues, preparing quotations, processing parts-related requests, and helping administer warranty claims. The position also serves as an important link between the field and internal teams by communicating product feedback to engineering and management to support continuous improvement.

Responsibilities

• Provide phone and email support to customers, service centers, distributors, field service technicians, and internal employees regarding service, parts, and equipment operating in the field.
• Respond to technical assistance calls and support replacement-parts inquiries for MCI products.
• Prepare written and verbal quotations for parts, accessories, and service-related needs.
• Sell parts and accessories and help coordinate timely delivery to customers and service partners.
• Support administration of warranty claims and document relevant service information.
• Research historical files and equipment records to determine correct product configuration and operating requirements.
• Communicate field issues, product concerns, and improvement opportunities to engineering and management.
• Support MCI’s commitment to responsive customer service and high-quality aftermarket support.

Qualifications

• Strong customer service skills and a professional, service-oriented approach.
• Strong mechanical aptitude and the ability to work through equipment-related issues logically.
• Solid PC skills and the ability to document, research, and communicate information clearly.
• Strong written and verbal communication skills with customers and internal departments.

Preferred Skills

• Experience with pumps, electrical controls, or similar industrial equipment.
• Experience with PLC logic, variable frequency drives (VFDs), or related control systems.
• Experience with replacement-parts sales, quotations, or aftermarket support.
• Ability to interpret older records or equipment files to support troubleshooting and service decisions.

Pay range and compensation package

Medical, dental, and vision coverage, including free medical options! PTO and company holidays. Quarterly bonus program for all positions. 401(k) Health and dental insurance.

Disclaimer

The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor are they intended to be an all-inclusive list of the skills and abilities required to do the job. Management may, at its discretion, assign or reassign duties and responsibilities to this job at any time. The duties and responsibilities in this job description may be subject to change at any time due to reasonable accommodation or other reasons.

EEO Notice

Motor Controls, Inc provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Motor Controls, Inc complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Job Title: IT Deskside Support Staff

Department: Information Technology

Reports To: IT Support Manager / IT Operations Manager

Job Summary

The IT Deskside Support Staff provides hands-on technical support to end users by diagnosing, troubleshooting, and resolving hardware, software, and connectivity issues. This role focuses on delivering responsive, customer-oriented IT support to ensure employees can effectively use technology in their daily work.

Key Responsibilities

• Provide on-site and remote deskside support for desktops, laptops, printers, mobile devices, and peripherals
• Diagnose and resolve hardware, software, operating system, and application issues
• Install, configure, and upgrade computer systems, software, and standard applications
• Support Windows operating system and common business applications (e.g., Microsoft 365)
• Set up new user workstations, including hardware deployment and user account configuration
• Manage user accounts, passwords, and permissions in Microsoft 365 and other business applications.
• Respond to IT service requests and incidents according to defined SLAs
• Escalate complex issues to infrastructure or specialized support teams as needed
• Perform basic network troubleshooting (LAN, Wi-Fi, VPN connectivity)
• Maintain accurate documentation of incidents, solutions, and asset inventory
• Educate users on basic IT usage, security awareness, and best practices

Required Skills and Competencies

• Strong customer service and interpersonal skills
• Hands-on experience with desktop and laptop hardware troubleshooting
• Knowledge of Windows 10/11 and/or macOS environments
• Familiarity with Microsoft 365, email systems, and common office applications
• Basic understanding of networking concepts (IP addressing, Wi-Fi, VPN)
• Ability to follow procedures and document technical issues clearly
• Good time management and multitasking abilities

Qualifications

• Diploma or Bachelor’s degree in Information Technology, Computer Science, or a related field (or equivalent experience)
• 1–3 years of experience in deskside, desktop, or helpdesk support roles
• Relevant certifications are an advantage (e.g., CompTIA A+, ITIL Foundation, Microsoft certifications)

Working Conditions

• Primarily on-site role in Washington, IA with frequent interaction with end users
• Occasional on-site role in Coralville, IA
• May require occasional after-hours or weekend support
• Some lifting of IT equipment (desktops, monitors, printers)

Preferred Attributes

• Patient, proactive, and solution-oriented mindset
• Ability to work well in a team-oriented support environment

Plumbing Technician & Support Professional

Come join the TOTO USA Family!

The bathroom is where we start and end our days - it's an everyday luxury we'd never want to do without. TOTO believes that people should have the greatest comfort, convenience and performance design possible in the bathroom. Improving people's lives is what inspires every TOTO innovation.

TOTO is one of the world's largest plumbing products manufacturers. We offer a complete line of residential and commercial plumbing fixtures and fittings, faucets, accessories, shower and flush valves, as well as lavatories, toilets, air baths and urinals. More than 1,500 TOTO engineers and their colleagues are committed to achieving the seamless integration of performance, conservation, technology, and innovation.

Perks of the job,

· Excellent benefit package which includes medical, dental, vision, and life insurance.

· Paid vacation, Paid Holiday & 401K, Company match after (1) one year that vests immediately upon participation

· Collaborative, dynamic work environment within a fast-paced awesome company

MAJOR FUNCTION:

Plumbing Technician & Support Professional performs tasks in the after sales service of products based on verbal and written instructions such as but not limited to Standard Operations Procedures (SOPs), Standard Inspection Procedures (SIPs), Work Orders (WO’s).

TOOLS AND EQUIPMENT:

May include, but not limited to: hand tools, power tools, company van, storage unit, parts kits, voltage meter, testers, water valves, electronic components, after service manuals, company tablet, company phone, company gps, cameras, PPE, safety kits, disposal materials, etc...

MATERIALS:

May include, but not limited to: Contact with: ABS plastic parts, silicone rubber parts, brass and stainless steel parts, cardboard boxes, wooden pallets, adhesive labels, vitreous china products. Contact with oil lubricant/preservative as well as powder mold release/preservative on vendor parts. Utilizes Windex, alcohol, acetone, Loctite, silicone oil, silicone grease and cleaners such as Lysol.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

1. Plumbing Technician & Support Professional - MAIN DUTY - Performs repairs on Washlets, Neorest, or any TOTO products in the field.
2. MAIN DUTY - Call Center / Handles inbound customer calls, follow ups, scheduling, troubleshooting, etc…
3. Handles Tech Service email queues / chat queues as needed.
4. Showroom visiting, making a relationship, responding their inquiry
5. Must be able to travel on behalf of TUS. USA / Canada – Inspection / Repair / Other
6. Follows all company policies and procedures, including, but not limited to the employee handbook.
7. Must locate, read, understand, and follow SOP’s, SIP’s, and/or WO’s.
8. Performs duties outlined in work instructions such as SOP’s/SIP’s.
9. May work with raw materials in the process.
10. Assembles/Inspects various parts in accordance to SOPs/SIP’s.
11. Maintains accurate inventory count as appropriate in process.
12. Performs quality checks during the process as outlined in SOP/SIP.
13. Maintains good housekeeping practices (safe, neat, and orderly work area per 5S program), follows all safety rules and abides by all applicable local, state and federal laws and regulations. Follows and supports ISO related activities, and encourages other associates to follow ISO recommendations.
14. Assists with training personnel as needed.
15. Performs other duties as assigned.
16. Actively contributes to continuous improvement within their area as well as the After Service Department.

EDUCATION AND EXPERIENCE:

High school diploma, GED or equivalent with a minimum of 3 years mechanically related experience (Plumbing / HVAC / Electronic Repairs / etc.). Must be able to use the Windows platform and all related programs. Must possess basic mathematical and measurement skills (addition, subtraction, multiplication, division and an understanding of fractions and decimals). Ability to read and comprehend basic written instructions and procedures.

PHYSICAL REQUIREMENTS:

The physical demands described here are representative of those that must be met by a Plumbing Technician & Support Professional to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Technical Support Specialist regularly required to stand, use hands to finger, handle, twist or feel; and reach with hands and arms.
2. Frequently required to walk; stoop, kneel or crouch; and speak or listen.
3. Frequently required to operate a vehicle for an extended amount of time, maintaining an acceptable driver’s abstract.
4. Lifting as required in job and SOP
5. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
6. Where appropriate the use of personal protective equipment (PPE) including, but not limited to, hearing protection, hard hats, disposable gloves, shoe covers, safety vest, safety shoes, and company uniforms/hats.
7. Repetitive bending/pulling.
8. Repetitive movements of fingers, hands, wrists and arms.
9. Ability to lift fifty pounds repeatedly.
10. Ability to protect a customer’s property, sanitation, and disposal of hazardous material (bio / electronic).

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The work environment consists of an indoor office facility with limited heat in winter, not air conditioned in summer. Summer heat is moderate. Outdoor customer household. Minor exposure to odors from lubricants/preservatives as well as fumes from gas operated vehicles. Moderate noise levels are present. Job requires the use of personal protective equipment (PPE) that may include, but not limited to; protective gloves, ear plugs, safety glasses, protective sleeves, and safety shoes. Minimal possibility of accidents of a minor nature requiring first aid.

Regardless of Position/Title, all employees are expected to provide the highest level of customer service and kindness for the TOTO organization. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. As an employee, you are expected to perform other duties, as assigned.

TOTO USA is an Equal Opportunity Employer (EEO). All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

TOTO USA provides reasonable accommodations for qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws. We are committed to maintaining a drug-free workplace.

At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We're on the lookout for passionate individuals eager to make their mark in sales and customer service. Our exciting and rewarding work environment offers you the opportunity to grow with us and make a significant impact.

The Retail Support Specialist (RSS) delivers hands-on, frontline support to AT&T customers inside high-traffic national retail environments. In this role, you will engage directly with customers and retail partners to resolve account, billing, device, and service concerns; often in fast-paced, high-volume situations. Success in this role requires strong communication skills, emotional resilience, comfort with technology, and the ability to remain calm, accurate, and professional in a dynamic retail setting.

Customer Support:

• Provide professional, friendly, and solution-focused support to AT&T customers inside national retail locations.
• Resolve inquiries related to billing, account updates, plan changes, device support, and service concerns.
• Troubleshoot wireless devices, network issues, and feature functionality.
• Operate effectively in high-volume retail environments, maintaining focus, professionalism, and service quality during peak traffic and escalated situations.

Retail Partner Support:

• Act as the AT&T subject-matter expert for retail employees and third-party labor partners.
• Serve as the primary AT&T representative for these partners, leading in-store support for retail escalations.
• Proactively engage with store leadership to address customer concerns, strengthening partnership alignment and ensuring a best-in-class customer experience.

Work Environment & Schedule Expectations:

• This role is performed in a retail environment and requires standing, walking, and engaging on the sales floor for up to 8 hours per day.
• Ability to work flexible schedules, including evenings, weekends, and holidays, based on business needs.
• Comfort working in busy, customer-facing environments with frequent interaction and problem-solving demands.

Operational Excellence:

• Navigate multiple systems simultaneously while engaging with customers in real time.
• Document all interactions thoroughly and accurately.
• Adhere to company policies, compliance requirements, and privacy standards.
• Meet or exceed performance metrics, including quality, efficiency, and customer satisfaction scores.
• Execute and maintain approved planograms for mobile devices and signage
• Maintain inventory accuracy for display devices and fixtures
• Add, remove, and reposition phones, fixtures, and promotional material per planogram updates

Collaboration & Communication:

• Work closely with cross-functional teams such as technical support, billing, fraud, customer care, and escalation agents.
• Share insights on recurring issues to improve processes and customer experience.
• Maintain a positive, professional demeanor during all interactions.

We are building a dedicated night and weekend automation support team for a large pharmaceutical manufacturing site in Concord, NC. You’ll be the on-shift automation expert keeping critical formulation and filling lines running.

This is a hands-on support role in a GMP environment, focused on troubleshooting and resolving issues on Rockwell/Allen-Bradley platforms. You’ll work directly on the plant floor with operators and maintenance, making real-time decisions within well-defined procedures to protect product quality and maximize uptime.

Responsibilities

• Provide on-shift automation support for pharmaceutical formulation and filling operations
• Troubleshoot and resolve issues with Allen-Bradley PLCs and FactoryTalk HMI/SCADA systems
• Work within strict SOPs, change control processes, and GMP requirements; document all actions clearly and accurately
• Collaborate with operators, maintenance, and other engineers to maintain high equipment and line uptime
• Support smooth, detailed shift handoffs to day-shift and other automation team members

Required Qualifications

• 5+ years of pharma or life sciences automation experience in a GMP manufacturing environment
• Strong hands-on experience with Rockwell/Allen-Bradley PLCs (e.g., ControlLogix, CompactLogix)
• Experience with FactoryTalk platforms (View SE/ME, etc.)
• Demonstrated success in real-time troubleshooting on live production systems
• Ability to work independently on nights/weekends and communicate clearly with plant staff
• Strong adherence to procedures, documentation, and quality/compliance requirements

Preferred Qualifications

• Experience with formulation, filling, or sterile manufacturing lines
• Exposure to batch systems, MES, or other pharma manufacturing systems
• Prior off-shift, rotating shift, or 24/7 operations support experience

Schedule & Commitment

• 4x10 schedule focused on nights and/or weekends
• Weekend coverage typically Friday–Monday (approx. 7am–6pm)
• Night shifts typically starting 8–9pm through 6–7am (exact times to be confirmed)
• Flexibility to stay late or adjust hours when production demands

*No C2C or Sponsorship is available at this time*

*Compensation will scale based on experience and fit*

Technical Sales Rep in Pittsburgh

Are you looking for an exciting, rewarding, and fulfilling technical sales opportunity? Are you seeking a greater challenge and would like to be a part of one of the world's most progressive companies? We are seeking an intelligent, competitive, assertive sales person who knows they want to be in a sales career. Someone who enjoys closing sales, giving product demonstrations, and building relationships with a variety of personalities on a daily basis.

Responsibilities and Duties

• Attend product and application training at our Career Development program.
• Develop a thorough understanding of our products and applications through classes, seminars, and on-the-job training.
• Work with experienced salespeople to develop sales skills through real life examples and role-plays.
• Satisfactorily complete mentorship program providing sales training and an overview of our client's culture of success.
• Provide technical consultation and service to customers to help solve their applications using company products.
• Demonstrate a high degree of flexibility in adapting to corporate expectations and the challenges customers present you.
• Travel to customer locations three days a week and work successfully in a wide variety of manufacturing environments.

Perks:

• $59,820 base salary + variable income ~$84k OTE 1st yr
• Full suite of benefits (medical, dental, 401k, etc)
• World-class training program
• Upward mobility/growth: only promote from within

Requirements and Qualifications

• Four-year college degree.
• Interest and aptitude to master highly technical products.
• Interest in working in manufacturing environments.
• Excellent presentation, oral and written communication skills.
• Ability to listen and pro-actively react to customer questions and requests.
• Goal-oriented and extremely hard working with a desire to make a measurable contribution to success.
• Desire to better yourself through our intensive training, mentorship, engaged management, and pro-active, process-oriented sales approach.
• Understand and abide by all company policies and procedures: including professional dress code, punctuality, attendance, and sales process policies.
• Willingness to travel 60% of the time, including the possibility of overnight travel.

**PLEASE NOTE: This opportunity has a start date in July 2026**

Technical Sales Rep in Portland

Are you looking for an exciting, rewarding, and fulfilling technical sales opportunity? Are you seeking a greater challenge and would like to be a part of one of the world's most progressive companies? We are seeking an intelligent, competitive, assertive sales person who knows they want to be in a sales career. Someone who enjoys closing sales, giving product demonstrations, and building relationships with a variety of personalities on a daily basis.

Responsibilities and Duties

• Attend product and application training at our Career Development program.
• Develop a thorough understanding of our products and applications through classes, seminars, and on-the-job training.
• Work with experienced salespeople to develop sales skills through real life examples and role-plays.
• Satisfactorily complete mentorship program providing sales training and an overview of our client's culture of success.
• Provide technical consultation and service to customers to help solve their applications using company products.
• Demonstrate a high degree of flexibility in adapting to corporate expectations and the challenges customers present you.
• Travel to customer locations three days a week and work successfully in a wide variety of manufacturing environments.

Perks:

• $63,780 base salary + variable income ~$87k OTE 1st yr
• Full suite of benefits (medical, dental, 401k, etc)
• World-class training program
• Upward mobility/growth: only promote from within

Requirements and Qualifications

• Four-year college degree.
• Interest and aptitude to master highly technical products.
• Interest in working in manufacturing environments.
• Excellent presentation, oral and written communication skills.
• Ability to listen and pro-actively react to customer questions and requests.
• Goal-oriented and extremely hard working with a desire to make a measurable contribution to success.
• Desire to better yourself through our intensive training, mentorship, engaged management, and pro-active, process-oriented sales approach.
• Understand and abide by all company policies and procedures: including professional dress code, punctuality, attendance, and sales process policies.
• Willingness to travel 60% of the time, including the possibility of overnight travel.

**PLEASE NOTE: This opportunity has a start date in July 2026**

Russell Tobin & Associates is currently seeking a Technical Designer, 3+ Months Contract role for one of our Fortune 500 clients, for Manhattan, NY. Apply today for immediate consideration.

Position: Technical Designer

Location: Manhattan, NY

Contract Duration: 3+ months with potential extension

Pay rate: $44.00-46.00/hr on w2

Job Summary:

• Individual contributor position responsible for executing the technical design process from development to final fit.
• Responsible for analyzing and evaluating garments to develop the correct fit specifications.
• Ensures that products are developed in a manner consistent with established fit quality, standards, manufacturer capabilities and cost specifications.
• Develops technical specifications and communicates fit to vendors/factories for approvals and corrections.
• Makes appropriate adjustments with factories as required to ensure integrity of design approved prototypes while monitoring quality and targeted price.
• Typically reports to Technical Services Manager.
• Typically directs Assistant or Associate Technical Designers.

Required Experience:

• Please specify the products you specialized in on your pervious TD roles.
• Please include examples of fit comments on the profile.
• 7+ years experience in technical design with intimates/apparel
• Bachelor's degree in Fashion, or equivalent experience.

Russell Tobin offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.

Date Posted:

Country:

Location:

Position Role Type:

U.S. Citizen, U.S. Person, or Immigration Status Requirements:

Security Clearance:

At Raytheon, the foundation of everything we do is rooted in our values and a higher calling – to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today’s mission and stay ahead of tomorrow’s threat. Our team solves tough, meaningful problems that create a safer, more secure world.

The Systems Engineering, Integrated Systems Department is seeking a Systems Engineering Technical Lead for the NASAMS product line. This role requires strong technical expertise and engineering leadership skills to drive the design and development of world-class air and missile defense systems.

The Integrated Systems Department supports Raytheon by providing world-class weapon systems engineering. Domain expertise includes radar systems, effector systems, battle management, command and control, network design, battlespace integration, and interoperability for both domestic and international customers.

You will work alongside motivated engineers who are responsible for conducting systems engineering studies and trades; supporting system requirements definition and analysis; and contributing to algorithm development, integration, test, and evaluation.

What You Will Do

• Provide technical oversight and management for a variety of Systems Engineering efforts

• Concept and requirements development (including decomposition and flowdown) within a mature product-line

• Concept of Operations (CONOPS) development and design

• Algorithm optimization and development

• Multi-disciplinary development efforts across the kill-chain for an Air and Missile Defense System

• Collaboration with customer to bring new capabilities to the warfighter

• Functional analysis of real world and test data; trade studies to bring advanced features to fielded system

• Support and lead Internal and External Program and Design Reviews

• Collaborate with other IPT/CPT leads from the various functions and products

• Support and lead Internal Research and Development for future capability upgrades

• System integration and test support, including live fire test events

• Periods of travel up to 25% of time both domestically and internationally

Qualifications You Must Have

• Typically requires a degree in Science, Technology, Engineering or Mathematics (STEM) and a minimum of 8 years of prior relevant experience

• Experience with Air Defense Systems in systems engineering roles supporting development or production

• Experience with managing budget, scope and/or earned value

Qualifications We Prefer

• Experience interfacing with external customers and industry partners

• Excellent communication skills, written and verbal, with a variety of audiences

• Self-motivated, passionate leader

• 5+ years of experience in Air Defense Systems, Systems Engineering production or development

• Existing DoD Security Clearance

• Knowledge of Air Defense systems (examples – Patriot and NASAMS Systems)

• Experience managing competing programmatic priorities

• Experience making challenging technical decisions

• Familiarity with the Raytheon Integrated Product Development System (IPDS) or equivalent

• Experience with Earned Value Management (EVM) (plus, experience with Raytheon execution of EVM)

• Advanced degree in EE, CE, Physics, Math, ME, Aerospace\

What We Offer

• Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Safety, Trust, Respect, Accountability, Collaboration, and Innovation.

• Relocation assistance is available

Learn More & Apply Now!

Please consider the following role type definition as you apply for this role.

• Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products.

Clearance Information: This position requires a security clearance. DCSA Consolidated Adjudication Services (DCSA CAS), an agency of the Department of Defense, handles and adjudicates the security clearance process. More information about Security Clearances can be found on the US Department of State government website here: part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.

Privacy Policy and Terms:

Click on this link to read the Policy and Terms

ProSidian is a Management and Operations Consulting Services Firm focusing on providing value to clients through tailored solutions based on industry leading practices. ProSidian services focus on the broad spectrum of Risk Management, Compliance, Business Process, IT Effectiveness, Energy & Sustainability, and Talent Management. We help forward thinking clients solve problems and improve operations.

Launched by former Big 4 Management Consultants; our multidisciplinary teams bring together the talents of nearly 190 professionals globally to complete a wide variety of engagements for Private Companies, Fortune 1,000 Enterprises, and Government Agencies of all sizes. Our Services are deployed across the enterprise, target drivers of economic profit (growth, margin and efficiency), and are aligned at the intersections of assets, processes, policies and people delivering value.

ProSidian clients represent a broad spectrum of industries to include but are not limited to Energy, Manufacturing, Chemical, Retail, Healthcare, Telecommunications, Hospitality, Pharmaceuticals, Banking & Financial Services, Transportation, Federal and State Government Agencies.

ProSidian Seeks a Administrative Support IV - Operations headquartered near CONUS - Washington, DC (Remote) to support requirements for Energy & Environmental Management Industry (Nuclear | Oil & Gas | Power & Utilities | Distribution Engineering) Sector Clients.

This CONUS - Washington, DC (Remote) | Junior Consultant - Full-Time position currently best aligns with the Administrative Support Labor Category. Ideal candidates exhibit the ability to visualize, analyze, and convert data and experiences to meet performance challenges while confidently engaging in productive \"Jugaad\" and dialogue targeting mission success. ProSidian Team Members work to provide Energy Industry (Oil & Gas / Power & Utilities) Sector related Management And Operations Consulting Solutions for Nuclear Industry Advisory and Assistance (A&A) Services Support (Support to Fuel Cycle Campaigns) Services on behalf of The US Department of Energy (DOE-ID).

Administrative Support IV - Operations (NOA051) Candidates shall work to support requirements for (Operations Services) and Provides administrative support to technical and management level personnel. Includes, but is not limited to, project administration, planning and coordination, documentation and briefing support, general office support, secretarial support, human resource support.

Examples of General Responsibilities

• Coordinates and plans project / office administration and support.
• Provides general office support, documentation support, project administration, administrative and secretarial support, and human resource support.
• Supports project financial tracking and reporting requirements including project control and account resolution
• Performs other administrative and support functions as assigned.

Administrative Level IV Candidates shall have relevant Energy & Environmental Management Industry (Nuclear | Oil & Gas | Power & Utilities | Distribution Engineering) Sector Experience particularly with background, experience, and credentials to perform Nuclear Industry Advisory and Assistance (A&A) Services Support (Support to Fuel Cycle Campaigns) for Engineering Services on behalf of clients such as U.S. Dept. Of Energy Idaho Operations Office - Nuclear Energy's (NE) Office of Fuel Cycle Technologies supplemented by a High School or Equivalent Education and 10 Yrs. - 12 Yrs. Experience.

Teamwork ability to foster teamwork collaboratively as a participant, and effectively as a team leader Leadership ability to guide and lead colleagues on projects and initiatives Business Acumen understanding and insight into how organizations perform, including business processes, data, systems, and people Communication ability to effectively communicate to stakeholders of all levels orally and in writing Motivation persistent in pursuit of quality and optimal client and company solutions Agility ability to quickly understand and transition between different projects, concepts, initiatives, or work streams Judgment exercises prudence and insight in decision-making process while mindful of other stakeholders and long-term ramifications Organization ability to manage projects and activity, and prioritize tasks

Business Tools understanding and proficiency with business tools and technology, including Microsoft Office. The ideal candidate is advanced with Excel, Access, Outlook, PowerPoint and Word, and proficient with Adobe Acrobat, data analytic tools, and Visio with the ability to quickly learn other tools as necessary. Commitment - to work with smart, interesting people with diverse backgrounds to solve the biggest challenges across private, public and social sectors Curiosity the ideal candidate exhibits an inquisitive nature and the ability to question the status quo among a community of people they enjoy and teams that work well together Humility exhibits grace in success and failure while doing meaningful work where skills have impact and make a difference Willingness - to constantly learn, share, and grow and to view the world as their classroom

ProSidian Employee Benefits and Highlights: Your good health and well-being are important to ProSidian Consulting. At ProSidian, we invest in our employees to help them stay healthy and achieve work-life balance. That's why we are also pleased to offer the Employee Benefits Program, designed to promote your health and personal welfare. Our growing list of benefits currently include the following for Full Time Employees:

Competitive Compensation: Pay range begins in the competitive ranges with Group Health Benefits, Pre-tax Employee Benefits, and Performance Incentives. For medical and dental benefits, the Company contributes a fixed dollar amount each month towards the plan you elect. Contributions are deducted on a Pre-tax basis. Group Medical Health Insurance Benefits: ProSidian partners with BC/BS, to offer a range of medical plans, including high-deductible health plans or PPOs. Group Dental Health Insurance Benefits: ProSidian dental carriers - Delta, Aetna, Guardian, and MetLife. Group Vision Health Insurance Benefits: ProSidian offers high/low vision plans through 2 carriers: Aetna and VSP. 401(k) Retirement Savings Plan: 401(k) Retirement Savings Plans help you save for your retirement for eligible employees. A range of investment options are available with a personal financial planner to assist you. The Plan is a pre-tax Safe Harbor 401(k) Retirement Savings Plan with a company match. Vacation and Paid Time-Off (PTO) Benefits: Eligible employees use PTO for vacation, a doctor's appointment, or any number of events in your life. Currently these benefits include Vacation/Sick days 2 weeks/3 days | Holidays - 10 ProSidian and Government Days are given. Pre-Tax Payment Programs: Pre-Tax Payment Programs currently exist in the form of a Premium Only Plan (POP). These Plans offer a full Flexible Spending Account (FSA) Plan and a tax benefit for eligible employees. Purchasing Discounts & Savings Plans: We want you to achieve financial success. We offer a Purchasing Discounts & Savings Plan through The Corporate Perks Benefit Program. This provides special discounts for eligible employees on products and services you buy on a daily basis. Security Clearance: Due to the nature of our consulting engagements there are Security Clearance requirements for Engagement Teams handling sensitive Engagements in the Federal Marketplace. A Security Clearance is a valued asset in your professional portfolio and adds to your credentials. ProSidian Employee & Contractor Referral Bonus Program: ProSidian Consulting will pay up to 5k for all referrals employed for 90 days for candidates submitted through our Referral Program. Performance Incentives: Due to the nature of our consulting engagements there are performance incentives associated with each new client that each employee works to pursue and support. Flexible Spending Account: FSAs help you pay for eligible out-of-pocket health care and dependent day care expenses on a pre-tax basis. Supplemental Life/Accidental Death and Dismemberment Insurance: If you want extra protection for yourself and your eligible dependents, you have the option to elect supplemental life insurance. D&D covers death or dismemberment from an accident only. Short- and Long-Term Disability Insurance: Disability insurance plans are designed to provide income protection while you recover from a disability.