Technical Support Examples Jobs Full Time Jobs in Usa

Quotations & Technical Support

Full-Time

Locations:

Sterling, IL 61081, USA -OR-

Baraboo, WI 53913, USA

Description

We currently have an opening for a Quotations and Technical Support Specialist, come grow with us! This position is located in Sterling, IL or Baraboo, WI.

Responsibilities include, but not limited to:

• Managing accounts and pricing structures.
• Quotation and Price Management.
• Manage and Develop Quotations for customers.
• Collaborate with distributors and end users in structuring pricing.
• Institute and manage price increases.

Project Negotiation

• Work closely with Quotations and Regional Sales Managers to maximize margins while focusing on corporate goals.
• Cultivate strong relationships with all Distributors, Customers, Representatives and OEMs.
• Facilitate communication between HPS Engineering and the customer when needed.
• Support the development of regional target accounts and key customers.
• Collaboration in executing sales strategies that maximize margins and bookings.

Technical Support

• Develop a full understanding of all HPS products, how they are manufactured, the applications they are used in, and how to troubleshoot any potential issues.
• Serve as the first point of contact for all calls from the field.
• Configure part numbers based on customer’s application requirements.
• Provide technical information that cannot be found on the nameplate or in the installation guide.
• Guide technicians through electrical schematics and the wiring of any HPS part number.
• Provide troubleshooting for scenarios where the customer is having issues in the field – wrong voltage, no voltage, etc.
• Support Customer Service on filing FPRs, RMAs, and CARs.
• Collaboration with other Sales Functions.

Customer Service Support

• Provide complete order packets for custom products and projects.
• Provide support and training on catalog parts, custom products, and interpreting customer specifications.
• Offer technical support to customers as needed.
• Act as liaison between Customer Service and customers as needed.

Marketing Support

• Work together to establish market pricing and institute price
• increases.
• Provide market feedback on HPS competitors, pricing, lead time, products, etc.
• Assistance with customer training on new product launches.
• Provide feedback and support on system upgrades.
• Provide support and communication on all PODs and CODs.

National Sales Support

• Assist with the creation, implementation, and support of all sales plans.
• Identify and escalate any customer activities that may affect overall sales objectives.

Do you qualify? We are seeking:

Diploma or Degree in Electrical, Technical or relevant field required.

Excellent communication and interpersonal skills, with the ability to effectively interact with cross-functional teams and external stakeholders.

Ability to thrive in a fast-paced environment and adapt to changing priorities.

Strong analytical and problem-solving skills.

Demonstrated computer skills and proficiency in Microsoft Office applications.

Ability to meet deadlines.

Ability to work independently and as a team member.

Strong attention to detail.

NOTE: We encourage applications from all qualified candidates. We have a great record of accommodating persons with disabilities.

Contact our People & Culture team if you need accommodation at any stage of the application process or want more information on our accommodation policies.

Some of the benefits of working with us:

We are Great Place to Work Certified! Our people work hard for us—so we make sure our benefits work hard for them. Our equitable pay, benefits, and practices prioritize security, health, and well-being while sharing in our business success through variable pay programs and our Employee Stock Ownership Program.

Benefits:

• Company 401K
• Dental care
• Disability insurance
• Employee assistance program
• Employee stock purchase plan
• Medical, Health Savings Plan, Health Reimbursement account
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision care
• We are committed to sustainable business practices and offer opportunities for our employees to support the communities where we live and work.

Education Preferred

Associate's degree or better.

Bachelor's degree or better.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Dermatology Opportunity in Western Massachusetts

• Currently 1 fulltime Lead derm and 1 part time dermatologist, and Currently 1 Physician (plastics and Reconstructive Surgeon) and 1 APP
• Practice has great support from a full time Plastic Surgeon for cancer consults or consults.
• Recently renovated the practice to house 6 exam rooms and 2 fully equipped procedure rooms to do procedures in clinic. Liquid Nitrogen available onsite.
• Full clinical & administrative support.
• Busy practice with less than 2% no show rate. Schedule is always full.
• Full clinical autonomy.
• Office Hours 8-4:30- but flexible, 36 hours clinical 4 hours admin time -office is located in Lenox (about 10-15 minutes away from hospital)
• No call
• Looking for FT or PT
• Possible want to add 1-2 more to made it a 3-4 person group
• Ability to do MOH s and cosmetics
• 7 weeks off- include CME, vacation and sick
• 4500 CME allowance every fiscal year
• 45 k recruitment incentive (negotiable)
• Guaranteed salary at first then transition into a RVU production model (see below)

Location Highlights

• The area boasts year-round outdoor activities and world class cultural venues.
• Outdoor activities include alpine and cross-country skiing, canoeing, kayaking, mountain biking, and hiking. The Appalachian trail traverses the area from Vermont to Connecticut and passes over Mount Greylock, the highest peak in Massachusetts.
• Excellent public and private schools and only a 2.5 hour drive from New York City and Boston make this an ideal location!

Introduction:

We are a Privately-Owned Solar Services firm, focusing exclusively on the development of industry-leading solutions. We develop, design, and sell new products that are highly efficient and custom installation solutions that enhance the overall adoption of solar.

The Technical Support Specialist I provides technical support for customers, installers, and internal teams related to solar racking system design and installation. This role focuses on learning products, processes, and field practices while supporting commercial and utility scale ground mount solar projects under the guidance of senior team members.

The position assists with technical inquiries, documentation, and project support while developing core knowledge of site conditions, environmental loads, and installation constraints.

Key Responsibilities

Technical & Customer Support

• Assist in responding to customer and internal technical inquiries related to solar racking systems and installation methods.

• Support troubleshooting of common installation and constructability questions under supervision.

• Escalate complex or project specific issues to senior technical staff or Engineering as required.

Design & Documentation Support

• Review and interpret basic engineering drawings, layouts, and installation manuals with guidance.

• Assist in confirming product compatibility based on general site conditions and documented standards.

• Support maintenance of technical documentation, FAQs, and internal knowledge bases.

Field & Installation Awareness

• Learn standard installation practices and common field challenges for ground mount racking systems.

• Review site photos and installer feedback to help identify potential concerns related to terrain or soil conditions.

• Participate in site visits, training sessions, or inspections for learning purposes as needed.

Systems & Process

• Enter and maintain accurate technical records in CRM and document control systems.

• Track support requests and follow established workflows and SOPs.

• Develop familiarity with internal tools, processes, and cross functional communication.

Required Skills & Qualifications

• 0–2 years of experience in solar, construction, engineering support, or a related technical field (internships acceptable).

• Basic understanding of solar PV systems and ground mount racking concepts.

• Ability to read and understand technical drawings at a foundational level.

• Awareness of environmental factors affecting installations (soil conditions, wind, snow, corrosion).

• Proficiency with Microsoft Office (Excel, Word, Outlook, Teams).

• Strong willingness to learn technical products, standards, and processes.

• Strong communication skills and attention to detail.

• Ability to work collaboratively in a team based environment.

Preferred Skills & Qualifications

• Exposure to solar installation, field support, or construction environments.

• Coursework or degree in Engineering, Construction Management, Renewable Energy, or related field.

• Basic familiarity with CRM systems or technical documentation tools.

• Interest in pursuing NABCEP or other relevant certifications.

Our Core Values:

We want a problem solver to interact ambitiously with our business and not just accomplish a task.

The ideal individual will align well with our Core Values:

o Trust

o Excellence

o Accountability

o Collaboration

o Service

o Innovation

Summary:

The competent Nurse, in the Medsurg or Telemetry clinical setting, practices independently and demonstrates an awareness of all relevant aspects of a situation. Provides routine and complex care, in accordance with patient treatment plans. Continues to develop the ability to cope with and manage contingencies of clinical nursing. Makes appropriate assignments and delegates to other care providers as a means to help manage the clinical situation.

Responsibilities:

• Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders.
• Meets expectations for flexibility of assignment within the ministry.
• Proactively provide assignment availability on a regular basis.
• Able to be assigned to more than one unit.
• Consistent with the ANA Scope and Standards of Practice, provides nursing care utilizing the nursing process, including assessment, diagnosis, planning, intervention and evaluation for assigned patients.
• Addresses increasingly complex psychological, emotional, cultural, and social needs of patient and families in accordance with their level of practice.
• Using the appropriate protocol, administers medications and treatments;
  monitors for side-effects and effectiveness of the treatment prescribed.
• Documents patient history, symptoms, medication, and care given.
• Assess learning needs and provides education to patients, family members and/or care givers;
  identify issues and resources.

CORE COMPETENCIES

Standard I: Utilizes the Nursing Process

• Uses critical thinking skills to assess the basic physical, psychosocial, social, cultural, spiritual, and development needs of patient and families.
• Communicates findings to appropriate healthcare team members.
• Develops and uses a specific plan of care and modifies it to meet individual patient needs using evidence-based practice.
• Implements patient care and therapeutic procedures;
  monitors and documents progression of treatment and teaching goals.
• Evaluates the care and treatment(s) provided to the patient and the patient response to the care and treatment(s).
• Performs timely reassessment and documentation.
• Must be able to perform unit-specific competencies based on the specific patient care need for the designated unit's patient population.

Standard II. Patient Throughput & Patient Flow Process

• Anticipates and plans for admission/discharge/transfer needs to facilitate patient flow.
• Utilizes appropriate systems of communication and tools to facilitate the discharge process.
• Coaches on tools and techniques for checking, cross checking and validating orders to ensure accuracy.

Standard III. Unit Operations

• Plans, directs, and evaluates the overall nursing care and functions in a particular nursing unit during an assigned shift.
• Demonstrates good stewardship in proper use and maintenance of equipment and Supplies.
• Assesses departmental staffing needs;
  actively participates in resourcing efforts.
• Educates and trains others on the operations, ethics, and regulations within the industry.

Standard IV. Safe Practice/Quality Care/Regulations

• Incorporates patient safety practices/guidelines to promote a safe environment resulting in positive patient outcomes.
• Demonstrates accountability for nursing research and quality improvement activities.
• Provides evidence-based nursing care.
• Communicates patient information effectively across the continuum of care.
• Educates and trains others on the operations, ethics, and regulations within the industry.
• Knowledge of federal, state and local healthcare-related laws and regulations;
  ability to comply with these in healthcare practices and activities.

TECHNICAL COMPETENCIES

Clinical Policies and Standards

• Follows a specific set of standards and associated clinical procedures.
• Analyzes policy and standards documentation and ensures organizational compliance.
• Provides feedback for improvement of procedures.
• Assists in the development and implementation of specific procedures.
• Works with control and monitoring mechanisms, tools and techniques.

Health Information Documentation

• Shares experiences with maintaining paper and electronic patient documentation.
• Walk through the steps and procedures for receiving, validating and updating patient records.
• Describes the flow of information between various stations or units.
• Discusses the functions, features and document flow of electronic documentation.
• Transcribes verbal orders;
  explains techniques forensuring their accuracy.
• Explains health information documentation best practices and their rationale across health care practices.

Medical Equipment

• Describes experience with basic medical equipment used in own unit or facility.
• Uses standard diagnostic tools and techniques to resolves common equipment problems.
• Educates patients about the appropriate use of home medical equipment.
• Ensures that all equipment and related supplies are in proper working order prior to use to ensure patient safety.
• Inspects, troubleshoots and evaluates incoming equipment.

Medical Order Processing

• Shares experiences with processing medical orders for one or more groups of patients or conditions.
• Describes functions and features of the system used to enter, validate, update and forward medical orders.
• Discusses common errors, their sources and procedures for correcting.
• Explains considerations for entering and following standing orders.
• Differentiates between standing orders and preprinted orders and considerations for each.

Patient Chart Reading and Interpretation

• Describes experiences in reading and interpreting patient charts for patients on unit and under own care.
• Reviews patients’ charts for completion and accuracy;
  identifies and alerts to mistakes or omissions.
• Recognizes unexpected readings and alerts nursing or medical staff.
• Relates examples of mis-readings or misinterpretations and lessons learned.
• Reviews, discusses and validates own interpretation with others.

Patient Safety

• Shares experiences with ensuring safety for one or more patient groups or settings.
• Explains key features of safety guidelines and procedures for those groups and settings.
• Listens and responds to safety inquiries from patients and family members.
• Recognizes and addresses physiological and psychological signs of problems.
• Describes considerations for patients who can cause to harm to self, versus harm to others.
• Utilizes appropriate systems to document misses and near misses, participates in immediate investigating, analysis and reporting in real-time.

Job Requirements:

Education/Skills

• Bachelor of Science Degree in Nursing, preferred

Experience

• Minimum of 2 years of combined experience required in Medsurg and Telemetry
• 5 years of experience preferred

Licenses, Registrations, or Certifications

• BLS required
• ACLS required
• RN License in the state of employment or compact required

Work Schedule:

24 HOURS

Work Type:

Full Time

Join us as a Technical Customer Service Representative – Onsite in Irving, TX

What You’ll Do

• Conduct QA for home inspections: review photos, validate property details, guide users through self-inspections.
• Troubleshoot connectivity, pairing, and app-related issues for smart devices and sensors.
• Provide installation support and onboarding for PryzmIQ and AWTOS.
• Proactively engage users to drive adoption and satisfaction.
• Document findings and provide feedback for product improvement.

What You Bring

• 1+ year in technical support, help desk, or IoT/home systems troubleshooting.
• Strong communication and problem-solving skills.
• Technical aptitude with mobile apps, WiFi connectivity, or smart devices.
• Detail-oriented and passionate about creating smooth user experiences.
• High School Diploma or GED required; Bachelor’s degree preferred.

Thermal Care, part of the PiovanGroup, is a leading manufacturer of process cooling equipment and systems for applications worldwide. As an ISO 9001 certified manufacturer, Thermal Care provides heat transfer equipment for over 50 industries and specializes in meeting the specific needs of our customers by offering both standard and custom designed industrial process cooling solutions. Some of the industries served include plastics, laser, heat treating, food processing, machine tool, plating, anodizing, chemical, die casting, optical coating, and printing.

The Technical Support Specialist (HVAC) actively resolves the day-to-day technical needs of customers by managing problems and solutions. This position will report to the Director of Service and Aftermarket and is located in Niles, Illinois.

Duties and Responsibilities

• Respond to external and internal customers (primarily via phone)
• Understand customer concerns and resolve problematic issues in a professional manner
• Provide after-hours phone support
• Communicate with customers, engineering, sales, and service management
• Troubleshoot and provide suggestions to resolve electrical, mechanical, technical, or industry related issues
• Document events for future reference and create corrective action reports (CARs) as needed

Requirements

• Associate’s degree and/or five (5)+ years of direct work experience without formal education
• Minimum of three (3) years of process cooling experience preferred
• Knowledge of basic PLC ladder logic, AutoCAD drawings, system level controls, refrigerant equipment, pumps, tanks, and piping
• Ability to read and comprehend schematics, wiring diagrams, ladder logic, etc.
• Prior experience in customer service (either face-to-face or over the phone)
• Excellent verbal and written communication skills
• Must have strong interpersonal skills and provide high-quality customer service

PiovanGroup is a world leader in the development and production of systems for the automation of production processes for the storage, transport and treatment of polymers, plastic, and food powders. The Group is close to its customers, on a global basis, through continuous technical assistance and support from the design phase to the installation and start-up of the system.

Customers, People, Innovation. These are the pillars of our philosophy that have led us to grow in a path that began more than fifty years ago, pursuing our development objectives with honesty, integrity, and transparency.

PiovanGroup offers an outstanding compensation and benefits package including profit sharing, bonus plans, 401(k) with company match, medical insurance, dental, vision, life insurance, short- and long-term disability, health club reimbursement, tuition reimbursement, employee assistance, and employee referral bonus program.

PiovanGroup is an Equal Opportunity Employer (EOE) and offers employment opportunities to all qualified persons regardless of race, color, religion, sex, age, national origin or ancestry, physical or mental disability (except where physical or mental abilities are a bona fide occupational requirement), veteran status, marital status, familial status, sexual orientation, HIV-positive status, possession of the sickle cell trait, genetic characteristics, political views, and any other basis protected by federal, state or local laws.

• Medical, Prescription, Dental & Vision Benefits (for employees working 20+ hours per week)
• Health Savings Account (HSA) (for employees working 20+ hours per week)
• Life & Disability Insurance (for employees working 20+ hours per week)
• MetLife Voluntary Benefits
• Employee Assistance Program (EAP)
• 401K Retirement Savings Plan
• Direct Deposit & weekly epayroll
• Referral Bonus Programs
• Certification and training opportunities

Note: Any pay ranges displayed are estimations. Actual pay is determined by an applicant's experience, technical expertise, and other qualifications as listed in the job description. All qualified applicants are welcome to apply.

Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Visit to contact us if you are an individual with a disability and require accommodation in the application process.

For California applicants, qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All of the material job duties described in this posting are job duties for which a criminal history may have a direct, adverse, and negative relationship potentially resulting in the withdrawal of a conditional offer of employment.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

By applying and submitting your resume, you authorize Yoh to review and reformat your resume to meet Yoh’s hiring clients’ preferences. To learn more about Yoh’s privacy practices, please see our Candidate Privacy Notice: