Tea Collection Jobs in Usa

You are applying for a position through Medix, a staffing agency. The actual posting represents a position at one of our clients.

Job Summary

Our client is seeking a Collections Representative responsible for delivering high-quality customer service and collections support to Early-Out clients, patients, and guarantors. This role involves reviewing, following up on, and resolving patient account balances while operating on behalf of a specified client and adhering to all client policies and procedures.

Key Responsibilities

• Deliver high-quality customer service and collections support.
• Review and follow up on patient account balances.
• Resolve patient account issues in compliance with client policies.

Qualifications

• Experience with inbound or outbound calls.
• Close attention to detail.
• Resilience and strong interpersonal skills.
• Willingness to learn and a proactive attitude.

Skills

• Technical: Inbound/Outbound call experience, detail-oriented.
• Soft: Resilience, willingness to learn, and "Go Getter" personality.

Additional Requirements

• Willingness to work a Monday - Friday schedule, from 8am to 5pm CST, onsite.

Benefits

• Paid Sick Leave (Medix provides paid sick leave according to state and local sick leave ordinances).
• Health Benefits / Dental / Vision (Medix offers 6 different health plans: 3 Major Medical Plans, 2 Fixed Indemnity Plans (Standard and Preferred), and 1 Minimum Essential Coverage (MEC) Plan. Eligibility for health benefits is based on verifying that an average of 30 hours per week during the first 4 weeks of the work assignment has been met. If you meet eligibility requirements and take action to enroll, you will be covered no earlier than 60 days into your assignment, depending on plan selection(s)).
• 401k (Eligible on the first 401k open enrollment date following 6 consecutive months on assignment. 401k Open Enrollment dates are 1/1, 4/1, 7/1, and 10/1).
• Short Term Disability Insurance.
• Term Life Insurance Plan.

*We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO), and the California Fair Chance Act (CFCA).

Medix Overview:

With over 20 years of experience connecting organizations with highly qualified professionals, Medix is a leading provider of workforce solutions for clients and candidates across the healthcare, scientific, technology, and government industries. Through our core purpose of positively impacting lives, we’re dedicated to creating opportunities for job seekers at some of the nation's top companies. As an award-winning career partner, Medix is committed to helping talent find fulfilling and meaningful work because our mission is to help you achieve yours.

*As a job position within our Revenue Cycle division, a successful completion of a background check may be required as a condition of employment. This requirement is directly related to essential job functions including but not limited to: accessing financial and confidential information, handling financial and other payment data, and working within departments that care for vulnerable populations, such as, minors, elderly and those with physical or mental disabilities. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.

Action Carting Environmental Services/ Interstate Waste Services is the most progressive and innovative provider of solid waste and recycling services in the country! We primarily service Northern New Jersey, Southern New York State, New York City, Pennsylvania, and Ohio. We cater to a diverse range of industrial, medical, and commercial customers. Our mission has always been to provide our customers with the highest quality waste, recycling, and environmental services, while keeping focus on employee, customer, and environmental safety.

What makes our company culture unique is we have mastered the ability to balance the standards of a large corporate company while maintaining our small business family style culture.

We are seeking a Waste Collection CDL Driver who will be working out of our Brooklyn Depot (1427 Ralph Ave, Brooklyn, NY 11236) and reporting to the Site Manager but is also subject to supervision by Route Supervisors and Dispatchers. This is a full time, Union, non-exempt, hourly position with an overnight schedule starting anywhere between 7pm and 9pm but may vary depending on business needs. Shifts may vary from 10 to 12 hours per evening or until the route is complete.

Working alongside a Helper, our Waste Collection CDL Drivers main responsibility is to safely operate a rear-loading truck, for the pick-up service of bags or containers filled with waste or recyclable material. Drivers transport the material to a disposal, transfer or recycle facility, and may make one or more trips throughout the shift.

• The driver is responsible for safely operating the truck in compliance with IWSs safety standards as well as OSHA and DOT regulations, and local traffic laws.
• Performs pre- and post-trip inspections of assigned vehicle using utilizing standard DVIR (Driver Vehicle Inspection Report); notes all issues on DVIR form for corrective review/repair.
• Ensuring that the container and its content are always secure. This includes periodically checking tarps and ties, and may require the driver to climb onto containers and/or reach overhead.
• Perform pre- and post-route inspections of assigned truck and document any safety issues on standard reports.
• Continuously monitor for safety and service-related issues, as well as containers of other equipment in need of repair, and report any issues to the Route Supervisor or Dispatch.
• All IWS employees are expected to be responsible and accountable for the safety for themselves, their colleagues, the trucks, and other equipment and property. Drivers must immediately notify Route Supervisor or Dispatch of any incidents, accidents, injuries, or property damage.
• Communicate professionally with customers and Dispatchers at all times. This includes receiving complaints about schedules and quality of service. Our Drivers must make note of and report on any such complaints and respond in a courteous and respectful manner.
• Attend all required training, operational meetings, and mandatory monthly Safety Meetings
• Maintain a clean, safe work area in compliance with Corporate / OSHA Standards
• Performs other duties as assigned.

• Applicants must be at least 21 years of age and legally eligible to work in the United States.
• All Drivers must have a valid Class A or B CDL and a clean driving record.
• At least 1 year of experience operating a vehicle requiring a CDL A or B, within the last 7 years. Experience as a Driver or Helper for a refuse company is highly preferred.
• Working knowledge of DOT, OSHA and applicable traffic regulations.
• Must be able to speak and read English well enough to converse with the general public, understand highway traffic and signals, respond to official questions, and be able to make legible entries on reports and records.
• Must be able to read and understand a map
• Must be able to meet the physical and safety requirements of the position.
• Must be willing and able to work required worked hours as allowed under DOT regulation and may include weekend, night, and/or holiday work.

Physical Requirements

• The Driver position may be required to lift up to 50 pounds, as well as mount and dismount the truck multiple times every route.
• Must be able to work outdoors in all kinds of weather.
• Drivers must be able to physically mount and dismount the truck throughout the duration of the workday

Action Carting Environmental Services/ Interstate Waste Services is proud to be a Union organization as well as a Second Chance Employer and are committed to creating a supportive and collaborative work environment. We offer a competitive salary commensurate with experience and a comprehensive benefits package. The benefits package includes medical/dental/vision offerings, life insurance, flexible spending accounts, and a 401K plan. Our employees also receive Paid Vacation, Holidays, and Personal Days.

Action Carting Environmental Services/ Interstate Waste Services provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws.
Drug-Free Workplace.

Action Carting Environmental Services/ Interstate Waste Services is the most progressive and innovative provider of solid waste and recycling services in the country! We primarily service Northern New Jersey, Southern New York State, New York City, Pennsylvania, and Ohio. We cater to a diverse range of industrial, medical, and commercial customers. Our mission has always been to provide our customers with the highest quality waste, recycling, and environmental services, while keeping focus on employee, customer, and environmental safety.

What makes our company culture unique is we have mastered the ability to balance the standards of a large corporate company while maintaining our small business family style culture.

We are seeking a Waste Collection CDL Driver who will be working out of our Jersey City Depot (264 Broadway, Jersey City, NJ 07306) servicing NYC Routes and reporting to the Site Manager but is also subject to supervision by Route Supervisors and Dispatchers. This is a full time, Union, non-exempt, hourly position with an overnight schedule starting anywhere between 7pm and 9pm but may vary depending on business needs. Shifts may vary from 10 to 12 hours per evening or until the route is complete. This Depot will be servicing our NYC routes.

Working alongside a Helper, our Waste Collection CDL Drivers main responsibility is to safely operate a rear-loading truck, for the pick-up service of bags or containers filled with waste or recyclable material. Drivers transport the material to a disposal, transfer or recycle facility, and may make one or more trips throughout the shift.

• The driver is responsible for safely operating the truck in compliance with IWSs safety standards as well as OSHA and DOT regulations, and local traffic laws.
• Performs pre- and post-trip inspections of assigned vehicle using utilizing standard DVIR (Driver Vehicle Inspection Report); notes all issues on DVIR form for corrective review/repair.
• Ensuring that the container and its content are always secure. This includes periodically checking tarps and ties, and may require the driver to climb onto containers and/or reach overhead.
• Perform pre- and post-route inspections of assigned truck and document any safety issues on standard reports.
• Continuously monitor for safety and service-related issues, as well as containers of other equipment in need of repair, and report any issues to the Route Supervisor or Dispatch.
• All IWS employees are expected to be responsible and accountable for the safety for themselves, their colleagues, the trucks, and other equipment and property. Drivers must immediately notify Route Supervisor or Dispatch of any incidents, accidents, injuries, or property damage.
• Communicate professionally with customers and Dispatchers at all times. This includes receiving complaints about schedules and quality of service. Our Drivers must make note of and report on any such complaints and respond in a courteous and respectful manner.
• Attend all required training, operational meetings, and mandatory monthly Safety Meetings
• Maintain a clean, safe work area in compliance with Corporate / OSHA Standards
• Performs other duties as assigned.

• Applicants must be at least 21 years of age and legally eligible to work in the United States.
• All Drivers must have a valid Class A or B CDL and a clean driving record.
• At least 1 year of experience operating a vehicle requiring a CDL A or B, within the last 7 years. Experience as a Driver or Helper for a refuse company is highly preferred.
• Working knowledge of DOT, OSHA and applicable traffic regulations.
• Must be able to speak and read English well enough to converse with the general public, understand highway traffic and signals, respond to official questions, and be able to make legible entries on reports and records.
• Must be able to read and understand a map
• Must be able to meet the physical and safety requirements of the position.
• Must be willing and able to work required worked hours as allowed under DOT regulation and may include weekend, night, and/or holiday work.

Physical Requirements

• The Driver position may be required to lift up to 50 pounds, as well as mount and dismount the truck multiple times every route.
• Must be able to work outdoors in all kinds of weather.
• Drivers must be able to physically mount and dismount the truck throughout the duration of the workday

Action Carting Environmental Services/ Interstate Waste Services is proud to be a Union organization as well as a Second Chance Employer and are committed to creating a supportive and collaborative work environment. We offer a competitive salary commensurate with experience and a comprehensive benefits package. The benefits package includes medical/dental/vision offerings, life insurance, flexible spending accounts, and a 401K plan. Our employees also receive Paid Vacation, Holidays, and Personal Days.

Action Carting Environmental Services/ Interstate Waste Services provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws.
Drug-Free Workplace.

Action Carting Environmental Services/ Interstate Waste Services is the most progressive and innovative provider of solid waste and recycling services in the country! We primarily service Northern New Jersey, Southern New York State, New York City, Pennsylvania, and Ohio. We cater to a diverse range of industrial, medical, and commercial customers. Our mission has always been to provide our customers with the highest quality waste, recycling, and environmental services, while keeping focus on employee, customer, and environmental safety.

What makes our company culture unique is we have mastered the ability to balance the standards of a large corporate company while maintaining our small business family style culture.

We are seeking a Waste Collection Roll Off Driver who will be working out of our Jersey City Depot (264 Broadway, Jersey City, NJ 07306) servicing NYC Routes and reporting to the Site Manager but is also subject to supervision by Route Supervisors and Dispatchers. This is a full time, Union, non-exempt, hourly position with an overnight schedule starting anywhere between 7pm and 9pm, Sunday evening through Friday evening but may vary depending on business needs. Shifts may vary from 10 to 12 hours per evening or until the route is complete.

Our Waste Collection Roll-Off Drivers main responsibility is to safely operate a Roll-Off Truck, for the pick-up service of containers filled with waste or recyclable material. Drivers transport the material to a disposal, transfer or recycle facility, and may make one or more trips throughout the shift. A minumum of 1 year of experience driving and operating a Roll Off Truck is required.

• Continuously monitor for safety and service-related issues, as well as containers or other equipment in need of repair, and report any issues to the Route Supervisor or Dispatch.
• All employees are expected to be responsible and accountable for the safety for themselves, their colleagues, the trucks, and other equipment and property. Drivers must immediately notify Route Supervisor or Dispatch of any incidents, accidents, injures, or property damage.
• Performs pre- and post-trip inspections of assigned vehicle using utilizing standard DVIR (Driver Vehicle Inspection Report); notes all issues on DVIR form for corrective review/repair.
• Communicate professionally with customers and Dispatchers at all times. This includes receiving complaints about schedules and quality of service. Our Drivers must make note of and report on any such complaints and respond in a courteous and respectful manner.
• Notifies Dispatch or Route Manager of issues as prescribed by Service Machine protocol, including blocked containers, potential missed pick-ups or problems that arise on the route.
• Communicates customer requests or issues to Dispatch or Route Manager.
• Completely dumps all containers and leaves the customers location clean and free of debris.
• Completes and submits customer tickets when excess yardage must be removed.
• Positions containers on the customers property in a manner that ensures lids are properly replaced, containers are set in an upright position, and containers do not block driveway entrances or traffic.
• Work closely with Route Supervisor to improve route efficiencies and identify best practices.
• Attend all required training, operational meetings, and mandatory monthly Safety Meetings
• Maintain a clean, safe work area in compliance with Corporate / OSHA Standards
• Performs other duties as assigned.

Physical Requirements

• The Driver position may be required to lift up to 50 pounds, as well as mount and dismount the truck multiple times every route.
• Must be able to work outdoors in all kinds of weather.
• Drivers must be able to physically mount and dismount the truck throughout the duration of the workday.

• Applicants must be at least 21 years of age and legally eligible to work in the United States.
• All Drivers must have a valid Class A or B CDL with airbrake endorsement, and a clean driving record.
• At least 1 year of experience operating a vehicle requiring a CDL A or B, within the last 7 years. Experience as a Driver or Helper for a refuse company is highly preferred.
• At least 1 year of experience driving and operating a Roll Off Truck
• Working knowledge of DOT, OSHA, and applicable traffic regulations.
• Must be able to speak and read English well enough to converse with the public, understand highway traffic and signals, respond to official questions, and be able to make legible entries on reports and records.
• Must be able to read and understand a map.
• Must be able to meet the physical and safety requirements of the position.
• Must be willing and able to work required worked hours as allowed under DOT regulation and may include weekend, night, and/or holiday work.

Action Carting Environmental Services/ Interstate Waste Services is proud to be a Union organization as well as a Second Chance Employer and are committed to creating a supportive and collaborative work environment. We offer a competitive salary commensurate with experience and a comprehensive benefits package. The benefits package includes medical/dental/vision offerings, life insurance, flexible spending accounts, and a 401K plan. Our employees also receive Paid Vacation, Holidays, and Personal Days.

Action Carting Environmental Services/ Interstate Waste Services provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws.
Drug-Free Workplace.

Position Summary

Administer collections for a range of large and complex accounts characterized by a significant transaction history, dispute history, availability of web portal information, and company profile.

· Use advanced spreadsheets and/or database programs to review, monitor, and coordinate large amounts of complex data to resolve customer disputes.

· Analyze accounts to identify and act on the need to discuss / call with customers to resolve disputes and discuss improvement concepts.

· Work with Customer Service Centers, multiple Client divisions, to address shipping and sends discrepancy notices, following disputes to satisfactory resolution.

· Issue credits for returns, pricing, and shortages.

· Provide information to approve or deny credit limits up to the policy guidelines.

· Reconciles AR accounts resolving discounts, pricing deductions, quantity disputes and various other deductions.

· Use web-based collections with any back up documentation needed to execute payment processing.

· Release orders for customers on credit check.

Qualifications

· Associates or Bachelor's degree in Accounting, Business Administration, or a related field, or an equivalent combination of education and experience which has provided both theoretical and practical knowledge in the field.

· Excellent written and verbal communication skills· Proficient with Microsoft applications (Excel, PowerPoint, Word, Access).

· Strong organizational skills with the ability to meet deadlines

· Strong analytical, mathematical, problem solving, and interpersonal skills

· Strong self-motivation, work ethic, and persuasion skills

Searching for a general dermatologist to join a physician owned and led organization in the San Francisco or Sacramento regions.

2023 Graduates are welcome to apply.

For more information, please contact Ryan Kalsow at (call or text) or email me at Professional: Turn-Key Practice
- Take Over Patient Panel Full Autonomy to Run Your Practice As You See Fit 100% Bread and Butter Medical Dermatology Earning Potential of $800,000 and Higher
- No Earnings Cap $500,000 Guaranteed Salary + Net Collections Option To Have Equity Within the Organization Virtually Zero Ramp Up
- Patient Waiting List Up to 3 MAs / Scribes per Dermatologist
- Extremely Efficient Full Comprehensive Benefits Signing Bonus 401k Match EMA
- Integrated Dermatology EMR Community: California San Francisco Bay Area California's oldest award-winning wine region Top Bay area destinations with shopping, dining, entertainment, and business Ranked Best Places to Live Grade A+ rating from Excellent educational options with top-ranked

Join two employed physicians and two APP providers at a new facility that opened January 2019.

Call schedule is eight weekdays per month and one weekend per month with no OB.

Position will include a competitive base salary with production incentives and generous benefit package.

Hospital Employee .   Annual Salary.  Collections-based production incentives.  8 days of weekday call and 1 weekend each month.  Brand new facility just built in 2019.  Close proximity to a regional airport with daily flights to Minneapolis/St.

Paul, MN .  Small, family friendly community just south of the Norht Dakota border.  

Western Massachusetts Non Invasive Cardiology

• Non Invasive Cardiologist
• Collegial, team based, patient centric,
• 3 locations
• Mix of acuity allowing inpatient and outpatient
• An incoming provider can expect a 36 clinical work week and 4 hours admin. (40 hour position)
• One will have a dedicated MA, APP that follows the team using a team approach. The hours most providers work are from 8-5 PM.
• Outpatient volume per day? 10-12 patients per day
• Share night call that covers all 3 locations (0-5 pages per night) but would not need to go into all three facilities but possibly one.
• Partake in rotation of call, currently 1:7 for night call, will be 1:8 when this provider joins. Some weekends included in call.
• EKGS, TEE s, Nuclear Stress, and ECHOS are all done. Reading is shared and one person is assigned per day to read each.
• Approximately 2 TEE s to perform a week and 20-30 Echos to read when assigned for the day.
• Support staff? 1 CSR
• Small office with 2 providers (1 MD and 1 NP). A NP goes on site monthly to do device checks.
• They have invasive but no onsite interventional or cardiothoracic surgical services. Invasive procedures include EP (ablations, pacemakers, etc.) and diagnostic cath.
• Currently have a full service Electrphysiology lab, catheterization lab (Diagnostic lab only), and Advanced Imaging Center (Cardiac CTA and Cardiac MRI S) in main location only
• Radiology collaborates on reading of Cardiac MRI but other than that, radiology is not involved in cardiology
• Academic with Residents rotating through the main facility
• The Hospital is a 25-bed federally designated Critical Access Hospital located in western Mass.

We are changing FINANCE to finance CHANGE!

At Climate First Bank, we're redefining what banking can be. As a Florida Benefit Corporation and FDIC-insured commercial bank, we offer a full suite of personal and business services-including solar, residential, commercial, and SBA loans-all designed to power a better future.

With branches in St. Petersburg, Winter Park, Mount Dora, and a growing digital presence, we're proving that banking can be a force for good. We don't just support environmental and social causes-we're built on them.

Join the Movement

We're looking for driven, mission-aligned individuals ready to make an impact. Our team is made up of goal-setters, go-getters, and changemakers. We celebrate wins, tackle challenges head-on, and push the boundaries of what banking can do.

If you're passionate about sustainability, fueled by purpose and excellence and thrive in a fast-paced and results-driven environment, this is your place.

Thrive at Climate First Bank

At Climate First Bank, we're not just building a better future for the planet - we're also investing in yours. We offer a comprehensive, people-first compensation and benefits package that supports your health, finances, and work-life balance.

Compensation - In addition to the base salary, this position may be eligible for an annual bonus, incentives and equity. To determine the specific salary offered for this role, we consider industry salary ranges, existing salary structures for this job family, background, skill and experience. The total compensation package will be determined based on factors such as position level, experience and other job-related factors.

Health Coverage - 100% Paid by Us (employee coverage, employer contribution towards dependents); includes medical, dental, vision and Telemedicine.

Financial Wellness & Wealth Building - we invest in your future withour 401(k) with a 6% Employer Match and no Vesting Period and Employee Stock Options.

Exclusive Employee Banking Perks - take advantage of our employee only products like our interest-earning checking account, 0% Financing for Employee Solar Loans and Eligible Electric Vehicles (EVs) or our Employee Mortgage Product.

Generous Paid Time Off - rest, recharge and do good with a minimum of 2 weeks paid vacation plus sick time, paid holidays and paid time off for volunteering.

Protection & Peace of Mind - we help you prepare for whatever life throws at you with our company paid Life Insurance, Short- & Long-Term Disability Insurance, Voluntary Life, Accident & Critical Illness Coverage and our Employee Assistance Program (EAP)with free counseling, legal, and financial services.

What to expect from the hiring process:

* Our process follows the Topgrading Methodology - we hire A-Players, follow an in-depth structured process and prioritize transparency and honesty.

* We check credit and background upfront - as a financial institution, mitigating risk is at the center of everything we do. In accordance with all applicable laws and regulations, we conduct credit and background checks as the first step of the hiring process.

* You will learn a lot more about us! Through 3 conversation stages, you will meet key players in the process and have an opportunity to truly get to know us. We welcome questions and transparent dialogue!

* We want to get to know you! You will complete cognitive and personality assessments, as well as an in-depth application spanning your full education and work history - a process designed to help us understand the whole you, not just snapshots in time.

* As the last step in the process, we will ask you to connect us to former mentors and managers for a brief chat.

Equal Opportunity Statement:

At Climate First Bank we truly believe that our people are our strength and the diverse talents they bring to our workforce are directly linked to our success. Diversity and inclusion are at the core of our values and mission. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

Equal Opportunity Employer/Disability/Veterans

E-Verify Statement:

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.

Tampa, FL

MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs.

At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.

Are you a great communicator who enjoys helping others? We're hiring Customer Service Representatives to support inbound customer inquiries. In this role, you'll assist callers by resolving disputes, processing payments, and providing guidance on procedures all while delivering a professional and positive customer experience.

This is an entry-level, on-site position based at our Tampa ValorVIP (an MCI Company) office. While previous contact center experience is a plus, it's not required. We provide paid training, full benefits, performance incentives, and opportunities for career advancement.

We're looking for dependable individuals with strong communication skills and a willingness to learn and grow in a fast-paced environment.

To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.

This position supports customer service, technical support, and customer sales interactions. This role requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. In addition to being the best in the business when it comes to customer interactions, you will need to be confident, fully engaged, a team player, and dedicated to bringing a positive and enthusiastic outlook to work each day.

Key Responsibilities:

• Handle inbound and outbound calls with professionalism and courtesy
• Understand customer needs and provide effective solutions
• Research and resolve issues by coordinating with other departments as needed
• Follow client-specific processes and maintain a courteous tone throughout interactions
• Use internal systems to manage accounts and accurately document customer claims
• Adhere to scripts, policies, and procedures
• Leverage training and knowledge resources to answer customer questions
• Maintain confidentiality and handle sensitive information appropriately
• Escalate complex issues to supervisors or appropriate departments
• Aim for first-call resolution through effective problem-solving
• Stay up to date by attending training sessions and reviewing new materials
• Meet attendance and scheduling requirements consistently

Wonder if you are a good fit for this position? It's about building relationships and turning the knowledge you gain in training into customer wins. Representatives make a difference to customers and the company, providing over-the-phone customer service, sales, and technical support. We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated.

Required:

• Must be at least 18 years old
• High school diploma or equivalent
• Proficient in data entry and computer use
• Fluent in English (spoken and written)
• Wired high-speed internet connection (minimum 20Mbps download speed)
• Strong written, verbal, and organizational skills
• Typing speed of at least 20 words per minute
• Availability to work scheduled shifts, including during training
• Basic knowledge of Microsoft Office (Excel, Word, PowerPoint, Outlook)
• Comfortable using Windows PC applications and learning new systems
• Reliable and punctual with excellent attendance
• Strong problem-solving and troubleshooting abilities
• Skilled in conflict resolution and negotiation
• Customer-focused, empathetic, and patient
• Able to multitask, stay focused, and manage time independently
• Team-oriented with a commitment to delivering excellent service
• Adaptable and able to thrive in a dynamic, fast-paced environment
• Strong interpersonal skills and the ability to build rapport with customers and colleagues

All MCI Locations:

• Must be authorized to work in the country where the job is based.

Subject to the program and location of the position:

• Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results.
• Must be willing to submit to drug screening. Job offers are contingent on drug screening results.

Want an employer that values your contribution? At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members.

What You Can Expect from MCI:

We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy:

• Paid Time Off: Earn PTO and paid holidays to take the time you need.
• Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars!
• Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location.
• Retirement Savings: Secure your future with retirement savings programs, where available.
• Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges.
• Life Insurance: Access life insurance options to safeguard your loved ones.
• Supplemental Insurance: Accident and critical illness insurance
• Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities.
• Paid Training: Learn new skills while earning a paycheck.
• Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement.
• Casual Dress Code: Be comfortable while you work.

Compensation & Benefits that Fit Your Life

MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued.

If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today!

This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds.

Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources.