Tav Operation Services Jobs in Usa

We are changing FINANCE to finance CHANGE!

Climate First Bank is a Florida Benefit Corporation, state chartered, FDIC insured commercial bank. With now three physical branches in St Petersburg, Winter Park and Mount Dora and one digital branch, we are offering a full suite of banking products including personal and business banking and loan products (solar, residential, commercial, SBA and more). We are passionate about the environment, social issues and overall leaving our communities and the world better than we found it.

We want YOU to help us on this mission and are looking for exceptionally hard-working, passionate and bright new team members.

We are a team of growth focused, goal-oriented and competitive individuals. We collectively work hard to achieve our mission and growth-related milestones and continue to set and exceed new goals almost daily. We love what we do, and we love working with people who are just as excited about our objectives as we are!

Come join our team as the Deposit and Treasury Manager. As the Deposit and Treasury Manager you will oversee all business functions related to Deposit and Treasury Management Operations Services & Support. Responsibilities include the synchronization of daily back-office operations, core system processing, and other related departments as they related to the Treasury Management and Deposit Operations.

Join us in this exciting start-up experience and take your career to a level unattainable in a traditional bank environment. Candidates must be local to Central Florida.

Benefits:

• Competitive compensation
• Employer paid medical, vision and dental insurance
• Employer paid disability and life insurance
• 401k match
• Employee Stock Options
• Compelling incentive plans
• Employee only rates for certain loan products
• Working with an amazing team of dedicated and like-minded individuals!
• Being part of an exciting venture with amazing opportunities for growth and opportunities!

Primary Responsibilities:

• Policies and Procedures - Develop and maintain all department policies and procedures. Ensure compliance with department procedures and control standards, adjusting existing and/or implementing additional controls as needed.
• Audit Management - Coordinate department preparation and short/long-term responses to internal and external audits and exams.
• Department Operations - Plan operational improvements, resolve operational problems, and take corrective action to ensure effective operations. Determine staffing requirements; oversight of selection, development, and management of staff; direct training and development of staff to ensure operational depth and maximize use of strengths and abilities. Assist in the development
  of the department budget, monitor expenditures, and explain variances.
• Mergers & Acquisitions - Manage Treasury Management and Deposit Operations responsibilities related to Merger and Acquisition conversions, project plans, product enhancements and implementations, process integration with other departments, and Treasury Management and Deposit Operation's disaster recovery plan(s).
• Products and Services - Coordinate with other departments on the implementation of new products and services. Remain knowledgeable of banking industry trends or issues in order to assist in the assessment of needs and opportunities for service enhancements or new products.
• Customer Service - Assist other department employees with activities related to deposit and treasury management services and related products. Provide assistance to other employees by liaising with them through healthy and positive interactions. Develop and recommend unit quality, productivity, and service level goals as well as provide input for other areas of the Bank.
• Core Conversion & Maintenance - Collaborate with the Core Banking Systems Administrator to update and maintain core banking and ancillary systems

Requirements:

• Bachelor's Degree strongly preferred.
• 5+ years of Core System experience required.
• 10+ Prior banking experience required.
• Experience leading diverse teams from entry level to middle manager.
• Sound education in financial products and services, banking regulations and laws.
• Strong accounting and math skills.
• Ability and desire to thrive in a fast-paced, high-pressure environment with frequent routine changes. Ability to multi-task and prioritize with ease.
• Highly organized self-starter with impeccable attention to detail and the ability to complete assignments with little oversight and supervision.
• Effective communicator with strong active listening skills, excellent writing and speaking skills and the ability to compose professional correspondence. Must be able to communicate tactfully and empathetically with customers, employees, and Bank management.
• Proficient in the Microsoft Office suite of products to include Word, Excel, Outlook as well as other software used in the department.

Physical Demands: In the performance of respective tasks and duties, all Climate First Bank employees are expected to successfully perform the essential functions of the position. While performing duties, employees are required to sit, talk, hear, lift up to 20 lbs., and may be required to work evenings and/or weekends, attend remote meetings and/or to travel. Reasonable employee accommodations will be considered on a case-by-case basis.

Equal Opportunity Statement:

At Climate First Bank we truly believe that our people are our strength and the diverse talents they bring to our workforce are directly linked to our success. Diversity and inclusion are at the core of our values and mission. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

Equal Opportunity Employer/Disability/Veterans

E-Verify Statement:

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.

With a career at Hudson, you really benefit! We Offer:

• Health, dental and vision insurance
• Generous paid time off (vacation, flex or sick)
• 401(k) retirement plan with company match
• Company paid life insurance
• Tuition reimbursement
• Employee assistance program
• Training and exciting career growth opportunities

Referral program – refer a friend and earn a bonus

Purpose: The EVP of Duty Paid Retail Operations partners with the Chief Operating Officer and Chief Executive Officer in setting and driving the company's vision and retail operational strategy and operating model. The EVP Retail Operations is accountable for leadership, customer excellence, delivering overall profit & loss targets, operational excellence and overall performance of the Duty Paid retail portfolio

Essential Functions:

• Provides strategic and day-to-day operational leadership and support to Duty Paid retail operations, building a highly inclusive culture that ensures team members can thrive and that organizational goals are met; translates operations strategy into actionable steps for growth, implementing organization-wide goal setting, performance management, and annual operations planning
• Creates understanding, acceptance, and adoption of established, enterprise-wide key performance indicators, and ensures broad understanding of actions and behaviors that drive positive KPI results across locations; measures and analyzes revenue streams, offerings, and relationships to optimize business growth while ensuring profitability by optimizing resource utilization in all areas of the business and initiating timely remedial action plans as required
• Establishes an authentic culture and leadership system of coaching, engagement, empathy, trust, and mutual respect; collaborates with People & Culture to plan and implement people development and succession planning initiatives that build bench strength and create clear pathways for retail talent
• Defines and implements operational procedures and organizational policies and programs to drive the company’s operations capabilities to surpass the industry average; assesses and implements improved processes, digital tools and new technologies in collaboration with cross-functional leaders to enhance operational efficiency, customer experience, and profitability
• Works closely with the Business Development team in preparing RFP responses in the areas of sales projections; approves financial projections and business terms on all RFP’s and extensions of existing business while ensuring financial viability and strategic alignment of all new business opportunities
• Sponsors the design and implementation of enterprise-level training and capability building programs across sales, merchandising, customer service, systems, and operational procedures; partners with Operations Services and Learning & Development teams to ensure training initiatives drive measurable business outcomes and align with the company’s service and leadership philosophies.
• Develops and uses personal understanding of the retail industry, its unique trends and challenges, and external influences that affect business outcomes to anticipate and proactively prepare for opportunities and challenges; maintains awareness of competitive landscape and emerging retail trends to inform strategic decisions
• Drives innovation in customer experience, operational processes, and technology adoption to maintain competitive advantage and meet evolving customer expectations; champions continuous improvement initiatives across Retail Operations
• Acts as a visible change leader who models adaptability, resilience, and a growth mindset; drives alignment and confidence during transformation initiatives and champions a culture that embraced continuous improvement.

Reporting Relationship: The EVP Retail Operations reports directly into the Chief Operating Officer

Major Interdependencies: Category Management, Design & Construction, Marketing & Communications, Supply Chain & Logistics, Operations Services, Operations Performance, People & Culture, Business Development, IT, Legal

Minimum Qualifications, Knowledge, Skills, and Work Environment:

Education and Experience: The combination of education and professional experience must exceed 15 years:

• In a senior leadership role: Requires 10 years of progressive leadership experience leading senior-level retail operations teams responsible for developing and executing large scale operational programs
• In a technical role: Requires 10 years of experience developing and delivering operations programs and executing against retail operations plans
• A bachelor’s degree in a program related to the functional area can count for 3 of the fifteen-year requirement
• An MBA or a master’s level degree in a program related to the functional area can count for an additional 2 years of the fifteen-year requirement
• In the industry: Requires a minimum of 10 years of leadership experience in customer-facing retail operations; experience in retail convenience concepts is preferred

Specialized Training:

• Knowledge of applicable state and federal regulations and statutes

Specialized Skillset/Competencies/Traits:

• Strong financial acumen with proven ability to manage P&L, drive revenue growth, and optimize operational expenses while maintaining quality standards
• Advanced leadership skills necessary to drive organizational results across the entire North America Region
• Exceptional communication and presentation skills with ability to influence and engage stakeholders at all levels
• Requires a demonstrated ability to effectively grow sales and operating profit, while continuously improving customer, team member, and landlord satisfaction
• Requires a successful track record of growing sales and operating profit, while continuously improving customer delight, associate engagement, and landlord satisfaction
• Requires a demonstrated successful track record managing highly visible relationships with both public and private clients and stakeholders (City Councils, airport authorities, developers, landlords, DBEs, Unions, and joint venture partners)
• Proven ability to work effectively with landlords, DBEs, joint venture partners and similarly positioned stakeholders
• Highly advanced business acumen and also has the strategic mindset required to understand the long-term implications of operations management decisions and to advance the organization’s goals
• Demonstrated history of anticipating and balancing the needs of the business with the needs of complex stakeholders, the employee population, and individual circumstances
• Demonstrated history of creating and maintaining positive work environments through coaching, developing, and leading teams to achieve common goals; high emotional intelligence with ability to read context, manage ambiguity, and navigate complex stakeholder dynamics with empathy and composure
• Demonstrated experience exhibiting a continuous improvement mindset with the ability to optimize work processes and achieve positive results

Location/Travel:

• Requires extensive travel to airport and retail locations across the US, with a strong preference for the role to be based in either the North America Support Center in Bethesda, MD or East Rutherford, NJ. A regular in-office presence is expected to build relationships and foster collaboration.

Disclaimer:

All job requirements are subject to change to reflect the evolving position requirements or to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a threat or risk to the health and safety of themselves or other employees. This job description in no way states or implies that these are the only duties to which will be required in this position. Employees will be required to follow other job-related duties as requested by their supervisor/manager (within guidelines and compliance with Federal and State Laws). Continued employment remains on an "at-will" basis.

Dufry, Hudson, and HMSHost are equal opportunity employers and do not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors.

Job Title: Operations Manager

Location: Old Bridge New Jersey

Compensation & Benefits

• Base Salary: $150,000 – $170,000

• Performance Bonus & Incentives

• Medical Benefits

• Paid Time Off & Holidays

• Company Vehicle or Vehicle Allowance

• Phone & Laptop

• Professional Development & Industry Training

Company Overview

Our client is a family-owned commercial roofing contractor serving building owners, property managers, facility managers, and general contractors throughout New Jersey. The company specializes in commercial roof repairs, preventative maintenance, replacements, and new construction, providing high-quality roofing solutions while building long-term relationships with clients. The organization prides itself on accountability, teamwork, and operational excellence, creating an environment where leaders take ownership, communicate effectively, and drive continuous improvement across the business.

Due to continued growth, they are seeking an experienced Operations Manager to oversee field operations, service delivery, and production management while ensuring projects are executed efficiently, safely, and profitably.

Position Overview

The Operations Manager will be responsible for leading the company’s service and production departments while ensuring projects are completed on schedule, within budget, and to the highest quality standards. This individual will work closely with leadership, project managers, estimators, and field supervisors to drive operational efficiency, improve workflows, and support the company’s growth objectives.The ideal candidate is a hands-on operational leader with experience in commercial roofing or construction operations, capable of managing teams, optimizing processes, and maintaining strong relationships with clients and internal stakeholders.

Key Responsibilities

• Oversee daily operations for service and production departments, ensuring efficient scheduling, resource allocation, and job execution

• Lead and manage field teams including superintendents, project managers, foremen, and technicians to ensure projects are completed safely, on time, and within budget

• Collaborate with sales, estimating, and leadership teams to support project planning, scheduling, and operational strategy

• Monitor project performance including labor productivity, job costing, profitability, and operational KPIs

• Implement and refine operational processes to improve efficiency, reduce delays, and support long-term company growth

• Ensure all projects meet company quality standards and comply with safety regulations, building codes, and industry best practices

• Maintain strong relationships with clients, vendors, subcontractors, and internal teams to ensure successful project outcomes

• Support backlog management and resource planning to align production capacity with sales growth

• Oversee procurement, equipment utilization, and vendor coordination to ensure projects are properly supported

• Provide leadership and mentorship to field staff while helping develop future leaders within the organization

Qualifications

• 7–10+ years of experience in commercial roofing operations, construction management, or a related field

• Proven experience managing field operations, service teams, and production crews

• Strong understanding of commercial roofing systems such as TPO, PVC, EPDM, BUR, and modified bitumen

• Experience overseeing multiple projects, crews, and schedules simultaneously

• Demonstrated leadership ability with experience mentoring and developing field personnel

• Strong knowledge of job costing, project profitability, and operational performance metrics

• Excellent communication and problem-solving skills when working with clients, vendors, and internal teams

• Proficiency in Microsoft Office (Outlook, Excel)

• Experience with construction management or CRM platforms such as Procore, Acculynx, Centerpoint, or similar systems

• Highly organized, proactive, and results-driven with a strong sense of accountability

Legal & EEO Language:

Tiello LLC is proud to be an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law.

Your Right to Work:

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and complete the required employment eligibility verification document form upon hire.

Join an award-winning, mission-driven team at Delta Defense - one of Newsweek’s Top 100 America’s Most Loved Workplaces. We provide Marketing, Operations and Customer Service for the U.S. Concealed Carry Association. The USCCA safeguards life, freedom, and finances for responsible American protectors. Learn more about the USCCA at

Are you passionate about designing service experiences that empower employees and elevate customer outcomes?

Delta Defense is seeking a strategic and hands-on leader to shape the end-to-end advisor experience within our contact center. This role sits at the intersection of operations, process design, and strategy—ensuring that workflows, systems, policies, and expectations align to create a frictionless and scalable service model.

You will act as both an architect and hands-on change agent: designing future-state workflows while rolling up your sleeves to implement and manage improvements. This role will focus on defining how work should flow, translating operational needs into structured requirements, and ensuring technology enables — rather than complicates — the advisor experience. This is a high-impact role that directly influences advisor productivity, service quality, retention, and overall contact center performance.

The right candidate will serve as a trusted thought partner to leadership while driving tangible operational improvements across the entire contact center. This is a great fit if you’re energized by digging into root causes, using data and frontline feedback to prioritize the right opportunities, and can lead sustainable change from pilot through adoption.

• Redesign and optimize end-to-end advisor workflows.
• Identify friction and implement measurable improvements.
• Define future-state service models aligned with leadership strategy.
• Lead cross-functional improvement initiatives.
• Translate operational needs into structured system requirements.
• Leverage AI and automation to enhance advisor efficiency.
• Measure impact and continuously refine service performance.

• Contact center operational experience.
• Proven success in process redesign and measurable, continuous improvement.
• Strategic thinking combined with hands-on execution.
• Strong stakeholder alignment and facilitation skills.
• Comfort operating in both execution-heavy and strategy-focused environments.

• 5+ years of progressive experience in contact center operations, service design, operational excellence, or process improvement roles.
• Deep understanding of contact center environments and advisor workflows.
• Demonstrated success redesigning processes with measurable operational impact.
• Experience partnering cross-functionally with IT or system teams to align technology with business requirements.
• Strong project leadership skills with the ability to manage initiatives end-to-end.
• Strong analytical skills with the ability to translate data into structured operational improvements.
• Excellent communication skills with the ability to influence leadership and frontline teams.
• Experience operating in environments that balance tactical execution and strategic planning.
• Demonstrates the Core Values of Delta Defense, LLC.

• Bachelor’s degree in business, operations, service design, or related field.
• Experience applying Lean, Six Sigma, Design Thinking, or structured service design methodologies.
• Experience evaluating or integrating AI tools within operational environments.
• Experience facilitating cross-functional workshops or operational strategy sessions.
• Leadership or mentoring experience with interest in broader operational leadership.

Target salary range $76,000 - $95,000 based on experience. This role is also bonus-eligible for company incentive plan. The role is based at our beautiful headquarters in West Bend, Wisconsin, and allows for a hybrid work schedule with a minimum of 3 days per week in office.

Because culture matters—and ours is legit.

• Fast-paced, mission-driven, and genuinely fun
• #25 on The Wall Street Journal’s 2025 Top 100 America’s Most Loved Workplaces
• Newsweek Top 100 America’s Most Loved Workplaces (2023 & 2024)
• Inc. 5000 “Fastest Growing Private Companies” – 14 years in a row

Most importantly, your work here actually matters.

You’ll help Americans protect themselves, their families, and their freedoms—every single day.

Learn more & apply: application close: 04/10/2026

PM19

PIb86888d8bfdd-3631

Service Sales Manager

We are seeking a high-impact Service Sales Manager to lead, develop, and elevate our Service Sales Team. This role is primarily responsible for building team capability, driving accountability, and delivering sustained service revenue growth through the success of the team.

This leader will also maintain select personal sales responsibilities, serving as a role model in the field and staying closely connected to customers and market dynamics. However, team leadership, hiring, coaching, and performance management are the core focus of the position.

This role reports directly to the General Manager and is ideal for a hands-on leader who thrives on mentoring others, strengthening sales processes, and building a high-performing, customer-focused sales culture.

Key Responsibilities

Team Leadership & Development

• Lead, manage, and develop the Service Sales Team with a strong focus on accountability, performance, and professional growth
• Hire, onboard, and mentor Sales Advisors, building a deep bench of sales talent
• Conduct regular sales meetings focused on strategy, pipeline health, forecasting accuracy, and performance improvement
• Provide consistent coaching in selling skills, customer engagement, and competitive positioning
• Establish clear performance expectations and use metrics to drive continuous improvement across the team

Sales Strategy & Execution

• Partner closely with sales staff and account managers to grow service revenue within existing and new customer accounts
• Guide the team in executing strategic sales initiatives aligned with company growth goals
• Monitor sales metrics and performance data to identify trends, gaps, and opportunities
• Remove barriers to success by providing direction, problem-solving, and cross-functional support
• Support complex sales opportunities alongside team members to model effective selling behaviors
• Stay actively engaged in the market to maintain industry knowledge and credibility

Technical & Operational Collaboration

• Serve as a technical resource to the sales team, helping shape solutions that meet customer needs
• Collaborate with operations, service, and other departments to troubleshoot challenges and ensure successful project and service delivery
• Support smooth handoffs and strong communication between sales and operations

Customer & Market Engagement

• Support key account strategies and high-value customer relationships
• Assist the team in positioning the company as a trusted long-term service partner
• Stay informed on market trends, customer needs, and competitive activity

Qualifications

• 5+ years of sales experience in the MEP or mechanical service industry
• Proven success leading sales activities and contributing to business growth
• Strong business acumen with a solid understanding of sales metrics and performance drivers
• Experience in sales strategy, key account management, and operational support
• Excellent communication, leadership, and organizational skills
• Bachelor’s degree in Business, Engineering, or a related field preferred

Facility Location

NATIONAL EEO SVC FACILITY

5405 CYPRESS CENTER DR STE 330

TAMPA, FL 33609-1026

This is NOT a remote position.

Position Information

NON-SCHEDULED DAYS: SAT/SUN

HOURS: 08:00 AM to 05:00 PM EST

BENEFIT INFORMATION: The salary will be based on previous experience, salary history, and current Postal pay policies. We offer excellent benefits including health insurance and annual leave.

Functional Purpose

Reviews and analyzes Equal Employment Opportunity (EEO) complaint files; serves as Contracting Officer's Representative for outsourcing services.

DUTIES AND RESPONSIBILITIES

1. Assigns cases to and coordinates the activities of independent contractors who provide pre-complaint counseling and/or mediation services. Reviews reports for legal sufficiency and authority settlement agreements reached at the pre-complaint counseling stage and monitors compliance with those agreements.

2. Reviews DRS (Dispute Resolution Specialist) Inquiry Report to determine sufficiency for acceptance and dismissal. Processes formal complaints of employment discrimination and related amendments and consolidations for acceptance and dismissal through application of Equal Employment Opportunity Commission regulations and case law. Responds to appeals of final agency decisions dismissing complaints.

3. Assigns cases to and coordinates the activities of independent contractor EEO investigators. Reviews investigative plans, and draft and completed EEO investigations to ensure compliance wtih national quality standards and regulatory timelines.

4. Coordinates and reviews the work of independent contractors preparing draft final Agency decisions on the merits of EEO complaints. Issues final agency decisions on the merits of EEO complaints on behalf of the Postal Service and responds to appeals of these final agency decisions. Reviews decisions issued by EEOC Administrative Judges on the merits of EEO complaints and issues Notices of Final Action, either implementing or appealing those decisions. Assists in responding to appeals of Notices of Final Action.

5. Develops and provides EEO training to EEO service providers, Area, and District personnel. Assists in the development and delivery of training or skills development sessions for newly selected Investigative Services Office) Analysts.

6. Provides guidance and technical advice concerning the EEO complaints process and Postal Service regulations, policies, programs and procedures to independent contractors. Provides guidance concerning EEO issues to Area and District personnel.

7. Interacts as necessary with EEO Compliance and Appeals, the Law Department, postal management, EEOC District and Field Offices, and the EEOC's Office of Federal Operations with respect to the procedures for processing pending EEO complaints.

The United States Postal Service has the following excellent and challenging employment opportunity for highly motivated and innovative individuals. Successful candidates must demonstrate through a combination of education, training, and experience the following requirements:

Requirements

• Knowledge of contracting procedures is sufficient to function as a Contracting Officer Representative.
• Ability to develop and provide EEO training.
• Ability to provide technical advice and assistance to independent contractor Equal Employment Opportunity (EEO) investigators, district, area, and headquarters personnel.
• Ability to analyze data related to EEO complaint processing including trend analysis on case processing time frames, utilizing a computerized database and spreadsheet software.
• Ability to coordinate and oversee the work of EEO service providers including independent contractor EEO counselors, mediators, investigators and final agency decision writers.
• Knowledge of the statutes, regulations, case law, administrative procedures and Postal Service policy pertaining to equal employment opportunity (EEO) complaints sufficient to manage and process informal and formal complaints.

Reimbursement of relocation expenses will NOT be authorized

Qualified applicants must successfully pass a pre-employment drug screening to meet the U.S. Postal Service's requirement to be drug free.

Applicants must also be a U.S. citizen or have permanent resident alien status.

Job Summary:

Position will primarily support the program administrators by preparing, facilitating, recording, and compiling meeting minutes for the HUD Capacity Building Grant Coalition.

Additional duties may include assisting with scheduling, follow-up communications, and organizing related documentation.

Ability to work independently and manage time effectively, prior experience supporting public health or government programs is a plus.

We are looking for someone with strong Project Management skills.

Essential Functions

• Essential functions are fundamental, core functions common to all positions in the class series and are not intended to be an exhaustive list of all job duties for any one position in the class. Since class specifications are descriptive and not restrictive, incumbents can complete job duties of similar kind not specifically listed here.
• Monitors, evaluates, collects and analyzes program data. Provides technical assistance and recommends course of action.
• Prepares interpretative reports of program goals and objectives, provision of services and programs/services ability to meet standards and regulations.
• Participates in developing policies, regulations, forms, proposal requests, implementing new procedures, monitors, develops, reviews, updates, negotiates contracts, and/or prepares grant applications.
• Analyzes problems, applies policy to problem situations, responds to requests for information and questions regarding services.
• Assists as consultant, coordinator/liaison for special programs and/or projects.
• Assesses impact of proposed rules on current operations financially and programmatically.
• May supervise professional staff engaged in monitoring functions, special projects and/or clerical staff performing record keeping functions.

JOB REQUIREMENTS

Applicants must have education, training and/or experience demonstrating competence in each of the following areas:

1 . Three years' experience in health or human services work such as applying theories, principles, laws and practices of health or human services programs and services that assist with and improve life for individuals, families, or communities such as financial support, employment, unemployment, housing, health care, disease preventlon, substance abuse, child protective services.

2. Six months experience in health or human services program administration such as overseeing and directing the development, implementation and evaluation of health or human services programs and services; planning and establishing short- and long-range program goals and objectives. Providing advice to other agency organizational units through consultation.

3. Six months experience in developing policies or procedures.

4. Six months experience in interpreting laws, rules, regulations, standards, policies, and procedures.

5. Six months experience in narrative report writing.

Job Description:

Holaday Parks is seeking a motivated and results-driven Service Sales Manager to lead our service sales efforts. This role will be responsible for driving revenue growth through new and existing client relationships, developing strategic sales plans, and managing a team to achieve service sales goals. The ideal candidate has a proven track record in service sales, strong leadership skills, experience in developing sales teams, and the ability to build long-term customer partnerships.

Responsibilities:

·       Develop and execute strategies to grow service sales revenue and market share.

·       Develop, manage, and mentor the service sales team to achieve individual and group sales targets.

·       Identify new business opportunities and build strong customer relationships to expand accounts.

·       Collaborate with operations, service delivery, and project management teams to ensure customer satisfaction.

·       Conduct sales forecasting, pipeline management, and reporting for leadership review.

·       Negotiate service contracts, proposals, and pricing to maximize profitability while ensuring customer value.

·       Stay current on market trends, competitor activities, and industry best practices.

·       Represent the company at industry events, networking opportunities, and client meetings.

Qualifications and Education:

·       5+ years of sales experience, preferably in service-based industries (HVAC, construction, facilities, or related fields).

·       Proven ability to lead and motivate a sales team.

·       Strong negotiation, communication, and relationship-building skills.

·       Ability to analyze sales data and develop effective sales strategies.

·       Proficiency with CRM software and Microsoft Office Suite.

·       Experience in technical sales or service contract sales.

·       Knowledge of HVAC, mechanical systems, or related service industries.

·       Strategic thinker with entrepreneurial mindset.

·       Results-oriented with a customer-first mentality.

Salary Range:

$140,000-$160,000 DOE

Benefits:

We offer an excellent salary and benefits package—paying 100% of medical/vision/dental and prescription premiums for employee. Holaday-Parks is an Equal Opportunity Employer (EOE), including protected veterans and people with disabilities.

Psychiatric Services Lead RN

We are helping people overcome. Join us.

The Psychiatric Services Lead Registered Nurse at Hope Network provides essential nursing services across multiple programs, ensuring alignment with program needs and model fidelity. This role combines strong psychiatric assessment and intervention skills with a Recovery-Based approach to support individuals in achieving wellness and independence.

Working collaboratively with psychiatrists and other providers, the Lead RN coordinates psychiatric and medical care, manages medication monitoring and supplies, and promotes trauma-informed, person-centered, and culturally competent practices. In addition to clinical duties, the Lead RN oversees nurse scheduling, manages UKG and Compass systems, and conducts annual evaluations for assigned nursing staff.

Why Join Our Team?

• Medical, Vision, & Dental Care
• 403(b) Retirement Plan
• Educational Reimbursement
• Career-Pathing
• Paid Training
• Employee Referral Bonus
• Generous Paid Time Off

What You'll Do:

• Provide on-call nursing services 24/7 and respond to emergencies in Residential and Crisis Residential settings.
• Deliver exceptional customer service to both internal and external stakeholders.
• Oversee each person's individualized recovery process by supporting health management and clinical treatment.
• Document all care, contacts, and services provided within required timeframes.
• Provide or assist with medical and nursing care across various settings, including community-based environments.
• Participate in developing Treatment Plans and assist persons served in setting and achieving health-related goals.
• Identify and respond to medical or psychiatric crises using appropriate clinical interventions.
• Manage and monitor pharmaceuticals and medical supplies within the program.
• Conduct health screenings, perform health assessments, and oversee medication administration and monitoring.
• Prepare reports and support internal and external audits as required.

Anticipated Work Schedule:

Monday-Friday: 9AM-5PM

Qualifications:

• Registered Nurse or Bachelor Science in Nursing
• State of Michigan RN Licensure
• Maintain a valid motor vehicle operator license with driving records acceptable according to Hope Network policy.
• Preferred four or more years of psychiatric nursing experience.

Our Commitment to Inclusion

Our strength lies in our diversity-empowering us to meet the unique needs of over 34,000 individuals we serve each year. We are proud to be an Equal Opportunity Employer and value the diverse perspectives that each team member brings to our mission.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Job Responsibilities

• Deliver meals to patients using the Room Service program, ensuring accuracy of delivery to the correct patient, room, or nursing unit
• Position meal trays appropriately for patients, such as placing trays on bedside tables for ease of access and comfort
• Measure and record patients' intake when required by physician orders or nursing care protocols, maintaining accurate documentation
• Assist patients and family members with menu selection, providing guidance and clarification using trained scripting techniques
• Respond to patient and family questions regarding meals and menu options with professionalism, courtesy, and empathy
• Use computerized scanning devices to track meal delivery status in the Room Service system for accurate and timely updates
• Retrieve soiled trays from patient rooms and inspect them for personal belongings, medical devices, or medications before returning them to the kitchen
• Deliver floor supplies, snacks, and nutritional supplements to nursing units, and monitor stock levels of tube feedings and supplements to maintain par levels
• Communicate with nursing staff about any special meal requests, delays, or concerns regarding patient dietary needs or preferences
• Clean and sanitize meal delivery carts, trays, and dishware using commercial dish machines and cleaning equipment, following safety guidelines
• Maintain a clean and safe work environment by practicing proper food handling, sanitation procedures, and recording required HACCP temperature logs
• Perform routine restocking of trays and nourishment items, assist with detailed cleaning tasks in the kitchen or service areas, and dispose of trash or recyclables according to facility policy

Position Qualifications

Preferred:

• High School or Equivalent

Work Environment

• As a Room Service Associate, you'll work in a fast‐paced, dynamic environment that requires physical stamina and attention to safety. The role involves standing and walking for extended periods, often in areas with high foot traffic and limited space. You'll be exposed to varying temperaturesincluding brief periods in extreme heat or coldas you move between kitchen areas, delivery routes, and occasionally to outlying buildings.
• The kitchen environment can be noisy, with occasional wet floors and exposure to sharp tools and equipment such as slicers and grinders. Tasks may include bending, stooping, reaching overhead, and lifting items up to 40 lbs, as well as pushing and pulling food carts or equipment in and out of the department. Proper use of personal protective equipment (PPE)including a cutting glove, apron, goggles, safety shoes, and chemical‐resistant glovesis required to ensure your safety while performing daily tasks.

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Age of Patients Served

• All Age Groups

HIPAA Roles‐Based Access to Patient Information

• None ‐ No access to patient information ‐ Level 0

Required

Preferred

Job Industries

• Other