System One Jobs in Usa

About the role

We are seeking a detail-oriented and highly skilled HRIS System Administrator to join our HR team and manage our UKG (Ultimate Kronos Group) HR system. The ideal candidate will be responsible for ensuring the effective functioning, configuration, and maintenance of the HRIS system. This role will collaborate with various departments to optimize system performance, implement updates, troubleshoot issues, and provide user support to ensure the HR system meets the needs of the organization.

What you’ll do

HRIS System Management

• Administer and maintain the UKG HR system, ensuring data integrity and system functionality.
• Configure system settings, workflows, and user access within UKG to meet business requirements.
• Support the HRIS team in implementing upgrades, enhancements, and patches to the UKG system.
• Perform regular audits of system data to ensure accuracy and compliance with internal policies and external regulations.
• Coordinate with the IT department to ensure system security, data backups, and disaster recovery plans are up-to-date.

User Support and Training

• Act as the primary point of contact for HRIS-related inquiries and troubleshooting.
• Provide technical support to end users, resolving system issues and providing guidance on system features.
• Develop and deliver training programs for HR staff and other system users on UKG functionalities.

System Optimization and Reporting

• Collaborate with HR and IT teams to enhance system efficiency and user experience.
• Generate and maintain custom reports and dashboards using UKG tools to support HR metrics and decision-making.
• Analyze system data and provide actionable insights to improve HR processes.

Compliance and Security

• Ensure the HRIS complies with applicable laws, regulations, and company policies.
• Maintain user access controls, ensuring that sensitive data is protected according to security protocols.
• Work closely with legal and compliance teams to ensure the HRIS aligns with data protection standards (e.g., GDPR, HIPAA, etc.).

Project Management

• Lead or assist in the planning and implementation of HRIS-related projects, such as system integrations, migrations, or process improvements.
• Track project progress, manage timelines, and communicate project status to key stakeholders.

What we are looking for

• Bachelor’s degree in Human Resources, Information Technology, Business Administration, or related field (or equivalent work experience).
• 2 years or more experience organizing data reports and utilizing Human Resources Information Systems such as UKG and/or Kronos preferred
• Strong experience in generating reports and data analysis within HRIS systems.
• Ability to speak and understand Spanish / English
• Excellent analytical, problem-solving, and troubleshooting skills.
• Strong communication skills, with the ability to interact with both technical and non-technical users.
• Project management experience is a plus.
• Ability to maintain confidentiality and handle sensitive HR data securely.

Why you’ll enjoy joining our team

Besides the great compensation package and culture that thrives on innovation, sustainability, and continuous improvement, the opportunity to collaborate with a team of professionals dedicated to making a positive impact in various industries is something we hope you find motivating. Eulen’s global presence and commitment to growth also provide opportunities for personal and professional development, which is important to me as I seek to contribute to and grow within a dynamic organization.

Work Environment

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines. The noise level in the work environment is typical of that of an office. Incumbents may encounter frequent interruptions throughout the workday.

Physical Demands

This is largely a sedentary role and requires being able to remain in a stationary position for prolonged periods of time. The person in this position is required to move/traverse inside the office to access file cabinets, office equipment, etc. The person in this position regularly communicates with others in person, by phone, or by correspondence.

EEO

Grupo Eulen is an equal opportunity employer and will consider all applicants without regard to race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, and all other protected classes recognized or any other characteristic protected under applicable federal, state, or local law

Our higher education client is looking for a Senior Functional Analyst with experience supporting ERP systems, (Workday HCM preferred.) This is a hybrid role in College Park, MD and is a long-term contract. No third party C2C candidates will be considered.

The Senior Functional Analyst – ERP Systems will play a critical role in supporting enterprise platforms by translating complex business needs into scalable system solutions. This position serves as a key liaison between business stakeholders and technical teams, ensuring ERP and faculty/staff systems effectively support institutional strategy, operational excellence, and an improved employee experience.

In this role, you will support initiatives across Workday HCM, Faculty Management Systems, integrations, analytics, and related enterprise platforms, with a strong focus on requirements gathering, process optimization, testing, and change enablement.

Key Responsibilities

Functional Analysis & Requirements

• Lead requirements gathering sessions with stakeholders across HR, Academic Affairs, Finance, and enterprise support teams
• Translate business needs into clearfunctional requirements, user stories, process flows, and use cases
• Analyze current-state processes and recommend future-state improvements aligned with institutional goals
• Support initiatives related to faculty onboarding, scheduling, credentialing, workload management, and compliance

ERP & Faculty Systems Support

• Serve as a functional subject matter expert for Workday HCM and faculty/staff systems
• Support configuration, enhancements, and optimization of ERP modules and faculty systems
• Partner with Product Owners and Solution Architects to ensure solutions are scalable and aligned with platform standards
• Contribute to roadmap planning and backlog refinement for ERP and faculty systems initiatives

Cross-Functional Collaboration

• Act as a bridge between business units and technical teams
• Coordinate dependencies across HR, IT, Academic Affairs, Finance, and external vendors
• Participate in governance forums, change advisory boards, and stakeholder reviews

Documentation & Change Enablement

• Maintain functional documentation, process maps, and system configuration records
• Support the development of training materials, job aids, and knowledge transfer
• Assist with change management efforts to ensure successful adoption of new capabilities

Core Competencies

• Functional analysis and problem-solving
• Translating complex business needs into system solutions
• Stakeholder engagement and communication
• Cross-functional collaboration in matrixed environments
• Strategic thinking with strong attention to detail

Required Qualifications

• 7+ years of experience as a Functional Analyst, Business Analyst, or similar role supporting ERP systems
• Hands-on experience with Workday HCM or other large-scale ERP platforms
• Experience supporting higher education faculty, academic, or workforce lifecycle processes
• Strong background in requirements documentation, testing, and UAT
• Experience working with integrations, data flows, and reporting/analytics
• Familiarity with Agile, hybrid, or waterfall delivery methodologies
• Bachelor’s degree in Information Systems, Business, Education, or a related field (or equivalent experience)

Preferred Qualifications

• Experience supporting Faculty Management Systems (FMS/FPMS) or academic operations
• Experience with Workday Prism, Extend, or integrations
• Exposure to skills-based workforce initiatives or performance management
• Experience in higher education or similarly complex regulated environments
• Experience supporting accessibility (ADA) or compliance-driven initiatives

Job description:

Tuopu USA LLC is a fast-growing automotive supplier committed to operational excellence and employee development. You’ll play a pivotal role in shaping our digital infrastructure and supporting a values-driven workplace.

Tuopu USA LLC is seeking a proactive and technically skilled IT Systems Specialist to lead the implementation, maintenance, and optimization of our core systems: MES (Manufacturing Execution System), WMS (Warehouse Management System), and CMS (Content Management System). This role bridges operations and technology, ensuring seamless data flow, system integrity, and user support across manufacturing, logistics, and content platforms.

Key Responsibilities:

• Configure, maintain, and troubleshoot MES, WMS, and CMS platforms.
• Monitor system performance and resolve technical issues promptly.
• Provide Tier 1–2 support to end users and escalate complex issues as needed.
• Collaborate with production and warehouse teams to align system workflows with operational needs.
• Lead develop and maintain API integrations between MES, WMS, ERP, and CMS platforms.
• Identify and implement process improvements to enhance system efficiency and user experience.
• Ensure accurate data capture and reporting across systems.
• Create dashboards and reports to support production planning, inventory control, and content updates.
• Enforce IT security protocols and user access controls.
• Support audits and ensure systems meet regulatory and company compliance standards.
• Develop user guides and conduct training sessions for system users.
• Maintain documentation for system configurations, workflows, and troubleshooting procedures.

Qualifications:

• Bachelor’s degree in Information Systems, Computer Science, or related field.
• 3+ years of experience managing MES, WMS, or CMS platforms in a manufacturing or logistics environment.
• Strong understanding of SQL, APIs, and system integration principles.
• Experience with ERP systems (e.g., SAP, Oracle, NetSuite) is a plus.
• Excellent problem-solving, communication, and project management skills.
• Bilingual (English/Mandarin or Spanish) preferred for cross-functional collaboration.

About Us

Joulea is a startup building a software platform that reduces energy consumption in commercial buildings. Buildings consume 40% of the total energy in the United States and emit over 10% more greenhouse gas emissions than the entire transportation sector combined - vehicles, trucks, aircraft, rail and ships. A significant portion of commercial building budgets are spent and wasted on energy usage. We use the aerospace industry’s product lifecycle management principles in order to create a novel approach to apply them to commercial real estate. Joulea implements holistic, integrated optimization methods that redefine energy efficiency and reduce operating costs within commercial buildings.

We are an ATDC portfolio company backed by wemarathon with offices at ATDC in Midtown Atlanta.

Position Overview

We are seeking a Systems Integration Engineer to join our team. The ideal candidate will be responsible for designing, implementing, and maintaining integration solutions that enhance our systems' interoperability and efficiency. You will work closely with cross-functional teams to ensure seamless data flow between various applications and devices. We are looking for an expert with strong coding/analytic skills, someone who can bridge simulation, building science, and automation.

Key Responsibilities

• Own the building data onboarding process, including coordinating with controls vendors and site teams to request, clarify, and validate point lists, metadata, and system information.
• Perform BACnet exports and point scans across different BMS platforms, with a clear understanding of device structures, object types, units, and system context for diverse HVAC configurations.
• Review and interpret control sequences, control drawings, and mechanical drawings to understand system intent and accurately map physical equipment to database entities.
• Support and refine automated point tagging and semantic mapping workflows using Volttron, addressing edge cases across varying HVAC system types and control strategies.
• Contribute to fault detection and diagnostics (FDD) development by helping define, implement, and validate fault rules based on onboarded building data.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Proven experience in systems integration engineering or a similar role.
• Strong programming skills in Python, C# and experience with BACnet protocols.
• Familiarity with API development and integration.
• Excellent problem-solving skills and attention to detail.
• Strong communication skills and the ability to work collaboratively in a team environment.

Title: Director of IT & Business Systems

Location: Vancouver, WA

Salary: $130,000 – $150,000 per year

The Management Group is seeking an experienced Director of IT & Business Systems to lead technology strategy, infrastructure, and enterprise systems across a growing multi-entity property management organization. This role oversees all IT operations, cybersecurity, cloud infrastructure, and business systems while partnering closely with executive leadership to improve efficiency, reporting, and long-term technology scalability.

Who This Role Is Not For

This role is not intended for entry-level IT professionals or candidates whose experience is limited to help desk or system administration responsibilities. We are specifically seeking candidates with senior-level IT leadership experience, a strong infrastructure background, and a track record of managing enterprise systems, cybersecurity, and technology strategy.

This position is ideal for a technology leader who can balance strategic planning with hands-on execution, modernize systems, and leverage automation and emerging technologies to improve operational performance.

Key Responsibilities

·        Develop and lead a multi-year IT strategy aligned with company growth, operational efficiency, and security objectives. Serve as a trusted advisor to executive leadership by translating business needs into scalable technology solutions.

·        Oversee the performance, reliability, and integration of core business platforms including property management systems, accounting systems, HR systems, document management tools, and collaboration platforms. Identify opportunities to strengthen operations through system integrations, automation, and improved data accessibility.

·        Lead all IT infrastructure including cloud services, networking, Wi-Fi, endpoints, servers, telephony, and mobile device environments while maintaining a strong cybersecurity posture across the organization.

·        Manage IT vendors, technology budgets, and major system implementations. Ensure reliable IT service delivery across multiple locations while establishing service standards and improving internal support processes.

·        Partner with Finance and Operations to enhance enterprise reporting, automation, and data visibility, helping leadership make faster and more informed decisions.

·        Lead, mentor, and develop members of the IT team while fostering a culture of accountability, innovation, and strong service orientation.

Minimum Qualifications

·        10+ years of progressive experience in IT leadership, infrastructure management, or enterprise technology operations

·        Experience leading IT in a multi-site or multi-entity organization

·        Strong expertise in:

o  Microsoft 365 and Entra ID

o  Hybrid cloud environments

o  Infrastructure and networking

o  Cybersecurity frameworks and data protection

o  Enterprise systems management

·        Experience managing IT vendors, technology budgets, and enterprise system implementations

·        Ability to clearly communicate complex technical concepts to non-technical leadership

·        Bachelor’s degree in Information Systems, Computer Science, or related field (or equivalent experience)

Preferred Qualifications

·        Experience with automation platforms, Microsoft Power Platform, or workflow tools

·        Experience with business intelligence or enterprise reporting systems

·        Experience with virtualization environments or enterprise RMM/PSA tools

·        Industry experience in property management, real estate, or service-based businesses

·        Professional certifications such as ITIL, CISSP, CISM, or PMP

Compensation & Benefits

Salary: $130,000 – $150,000 per year

Benefits include:

100% employer-paid medical, dental, and vision insurance for employees and dependents

Auto allowance

3 weeks vacation accrual

Sick time accrual at 1 hour for every 40 hours worked

If you are an experienced IT leader who enjoys building scalable systems, strengthening cybersecurity, and helping organizations operate more efficiently through technology, we encourage you to apply and join us in shaping the future of our technology infrastructure.

ANF is seeking a Business Systems Lead. This role is responsible for supporting, troubleshooting, and maintaining business applications, with a strong focus on CMiC (ANF's ERP), ensuring seamless operation for both enterprise users and field teams. This role plays a key part in system configurations, security setups, user support, and data accuracy. A major aspect of this role is supporting CMiC, which is critical for project management, accounting, and field operations. This includes assisting field users with mobile access, troubleshooting system issues, and ensuring enterprise-wide adoption of CMiC.

Why Join Us?

We are a growing Company serving the South Florida Market for over 40 years. We are dynamic, innovative and focused on delivering our clients successful and on-time projects looking for dedicated individuals seeking opportunities to become a vital part of a team that truly values all construction project management has to offer. At ANF Group, we are committed to building exceptional projects and fostering a work environment where innovation, collaboration, and professionalism thrive.

Company Benefits:

• Comprehensive health, dental, and vision insurance
• 401(k) retirement plan with company match
• Paid time off and holidays
• Opportunities for professional development and growth

Responsibilities include:

• Provide hands-on support for CMiC users across enterprise and field teams.
• Incident management to include ticket creation, triage and diagnosis, escalation and communication if needed, and testing and user-acceptance.
• Manage user accounts, security settings, and system access for CMiC.
• Assist with CMiC configurations, module updates, and troubleshooting.
• Serve as the primary point of contact for CMiC-related issues and escalate when needed.
• Help field teams troubleshoot CMiC mobile and on-site system access issues.
• Train field and office users on CMiC best practices and functionality.
• Work closely with project managers and site teams to ensure CMiC workflows run smoothly.
• Support business units in leveraging CMiC for project tracking, cost management, and reporting.
• Provide technical assistance and training for CMiC and other business applications.
• Develop and maintain user guides, documentation, knowledges bases, and troubleshooting FAQs.
• Assist in onboarding new employees with CMiC system training and account setup.
• Identify opportunities to streamline CMiC workflows and improve user efficiency.
• Assist in testing, updating, and rolling out new CMiC features or system upgrades.
• Work with IT and business leaders to ensure CMiC is optimized for enterprise and field use.
• Work closely with IT, finance, and operations teams to support business system needs.
• Coordinate with CMiC support and vendors to troubleshoot and resolve system issues.
• Assist in gathering and documenting business requirements for future system enhancements.
• Major incident management and companywide communication.

Qualifications

Education:

• Bachelor’s degree in Information Systems, Business, or a related field.

Experience:

• 3-5 years of experience in business systems support, IT support, or system administration.
• Hands-on experience with CMiC highly preferred.
• Experience troubleshooting ERP systems, business applications, and integrations.
• Ability to support both enterprise users and field teams in a fast-paced environment.
• Strong problem-solving skills and attention to detail.
• Experience with user training, documentation, and IT coordination.
• Excellent communication skills and ability to work with cross-functional teams.
• Proficiency in Microsoft applications (Excel, Word, Outlook, Power BI is a plus).

The Business Systems Lead plays a critical role in supporting CMiC for both enterprise and field operations, ensuring seamless system functionality and user adoption. This role provides an opportunity to develop expertise in CMiC system administration, security management, and business process improvements. This role will also contribute to business systems enhancements, operational technology initiatives, and IT project management opportunities across the organization.

Company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to Race, Religious Creed, Color, National Origin, Ancestry, Physical or Mental Disability, Medical Condition, Genetic Information, Marital Status, Sex, Gender, Gender Identity, Gender Expression, Sexual Orientation, Military or Veteran status.

**Company conducts post-offer, pre-employment drug screening, background check, and Motor Vehicle Report.

Onsite | Contract-to-Hire | Overland Park, KS

Morgan Hunter is partnering with a growing residential construction organization to hire a Systems Specialist. This role will play a key part in maintaining the internal systems used to track construction projects, purchasing activity, and vendor information.

The position combines systems administration, purchasing coordination, and data management. The ideal candidate is highly detail-oriented, comfortable working with large datasets, and confident using Excel to organize and analyze information.

Responsibilities

Systems & Data Management

• Maintain the company’s ERP system used to track construction projects and purchasing activity
• Update and verify pricing, vendor information, and material data within the system
• Monitor system accuracy and ensure project data is properly maintained
• Generate reports and analyze data using Excel

Purchasing & Operations Support

• Assist with creating and processing purchase orders for vendors and trade partners
• Compare vendor pricing and support purchasing decisions
• Coordinate with finance and operations teams to ensure purchasing documentation is accurate
• Maintain organized records related to vendors, pricing, and purchasing activity

Administrative & Project Support

• Support system improvements and new process implementations
• Assist with documentation and administrative tasks related to construction projects
• Work closely with internal teams to ensure information flows accurately through the system

Qualifications

• 2–3 years of experience in a systems, purchasing, or data-focused role preferred
• Strong Excel skills required, including VLOOKUP (PivotTables and Macros are a plus)
• Experience working with ERP or purchasing systems preferred
• Strong attention to detail and organizational skills
• Ability to work independently and take ownership of processes
• Comfortable learning new systems and processes quickly
• Construction or operations experience is a plus

We are seeking a skilled Audio-Visual Technician with hands-on installation experience and the ability to commission AV systems. If you enjoy solving technical challenges, working with modern AV technologies, and delivering polished, reliable systems to clients, we want to talk to you.

What you’ll do

• Install, configure, and troubleshoot commercial AV systems (displays, DSPs, control, switching, audio systems, video distribution, conferencing gear).
• Commission systems including DSP tuning, control system loading, network configuration, verification & testing.
• Read and interpret AV drawings, signal flow diagrams, and load documentation accurately.
• Work onsite with clients, contractors, and project managers to deliver fully functional systems.
• Provide support, training, and handoff documentation after completion.
• Ensure clean workmanship, cable management, and adherence to CVE’s standards.

What you’ll bring

• 3–5+ years of professional commercial AV installation experience, including:
• DSP programming (Q-SYS Designer, Biamp Tesira, etc.)
• Control systems (Crestron, Extron, Q-SYS)
• Networked video systems (Crestron, Extron, Q-SYS)
• Commissioning systems (e.g., Q-SYS, Biamp, Crestron, Extron, Dante).
• Understanding of AV-over-IP, networking basics, and signal routing.
• Familiarity with most common UC platforms (e.g., Teams, Zoom, Webex)
• Strong problem-solving skills and the ability to work independently or as part of a team.
• Ability to lift equipment, use power tools safely, and work on ladders/lifts.
• Valid driver’s license.
• Ability to pass a background check
• The following qualifications are a plus, but not required:
• Oregon LEA, WA06 license
• CTS/CTS-I/CTS-D certification
• Networking certifications or training
• Programming experience including UI development
• Please note that studio tech experience is not sufficient for this position.

What we offer

Competitive salary (DOE) and industry-leading benefits package, with growth opportunities at a century-old electrical contractor known for excellence and innovation.

How to apply

Apply here, or send your resume and a quick note about why you’re a great fit to CVE is an equal opportunity employer.

PeerSource is currently recruiting for an Epicor Systems Analyst (AI & Data Initiatives) on a Direct Hire basis. This role is based out of Elkhart, IN (open to either a 4 or 5 days per week flexible work schedule).

Summary

We are seeking an Epicor Systems Analyst to support and optimize ERP processes across manufacturing, operations, supply chain, customer service, and finance. This role partners closely with business users and functional leaders to translate operational needs into effective Epicor workflows, system enhancements, and improved data quality. This role will also have exposure to emerging initiatives focused on data architecture and AI-driven insights within a modern manufacturing technology stack.

Responsibilities

• Analyze business processes across multiple functions and translate them into efficient, accurate workflows within Epicor.
• Partner with end users, supervisors, and department leaders to gather requirements and design practical system solutions.
• Configure, maintain, and enhance Epicor to support day-to-day operations and long-term process improvements.
• Develop and maintain BAQs, BPMs, dashboards, and SSRS reports to improve visibility and decision-making.
• Support manufacturing workflows within Epicor, including job management, routings, scheduling, WIP, and inventory processes.
• Identify opportunities to improve data quality, system usage, and overall operational efficiency.
• Provide hands-on support and cross-functional collaboration with production, engineering, customer service, and accounting teams.
• Support evolving initiatives focused on leveraging ERP data within modern analytics and AI platforms to drive operational insights and process improvements.

Required Skills

• 3-5+ years of Epicor ERP experience in a functional, business systems, or analyst role.
• Hands-on experience with BAQs, BPMs, SSRS report development, and dashboard creation.
• Strong understanding of manufacturing workflows, including job management, routings, scheduling, WIP, and inventory.
• Proven ability to capture business requirements and translate them into Epicor configuration and process improvements.
• Strong analytical and problem-solving skills with a process-oriented mindset.
• Effective communication skills and the ability to work with stakeholders at all levels, from operators to executives.
• Exposure to modern data platforms, analytics environments, or AI initiatives within enterprise systems is a plus.

H1 sponsorship is not available.

PeerSource is a nationwide technology recruiting firm that prioritizes building strong relationships with the talented professionals we are fortunate to serve. We offer contract, contract-to-hire, and direct hire opportunities throughout the US and support W2 as well as independent consultants working on a Corp-to-Corp basis. W2 benefits with PeerSource include health, dental, vision, and life insurance as well as a matching retirement plan. Contact us for more details!

Desktop Systems Specialist

We are seeking a Desktop Systems Specialist to support enterprise device provisioning, imaging, and deployment initiatives. This role plays a critical part in ensuring devices are securely configured, compliant, and ready for end users as part of large scale refresh and deployment programs.

What You’ll Do

Device Imaging and Configuration

• Perform Windows device imaging using standard provisioning tools such as Autopilot, Intune, and Entra ID
• Configure devices in alignment with enterprise security requirements, including BitLocker encryption, endpoint compliance validation, and baseline policy enforcement
• Troubleshoot imaging failures, driver issues, network related setup errors, and post image provisioning issues

Staging, Validation, and Deployment

• Stage devices for user pickup or shipment by completing quality checks, labeling, hardware inspections, and accessory preparation
• Validate device readiness by confirming compliance posture, device health, enrollment status, and authentication functionality
• Execute refresh workflows according to standardized processes and service readiness timelines

Operational Coordination and Escalation

• Partner with service desk leads, endpoint engineering, asset management, and logistics teams to resolve technical blockers
• Escalate complex provisioning issues with clear documentation, troubleshooting steps, and diagnostic details

Documentation and Compliance

• Maintain accurate provisioning records, device status updates, and compliance documentation in ServiceNow
• Ensure asset records are updated accurately, including assignment, classification, and lifecycle status
• Support audit requirements by documenting provisioning steps, exceptions, and deviations from standard process

Process Improvement and Knowledge Sharing

• Participate in process improvement efforts, root cause analysis, and post project reviews
• Provide guidance and mentorship to new technicians to promote quality, consistency, and customer service excellence

What We’re Looking For

• Experience with Windows provisioning tools such as Autopilot, Intune, and Entra ID
• Strong troubleshooting skills across hardware, imaging, and operating system deployment
• Familiarity with enterprise security and compliance controls including BitLocker and device health policies
• Experience maintaining accurate records in ServiceNow or similar ITSM/ITAM tools
• Strong communication skills with the ability to collaborate across technical and non technical teams
• Ability to lift, move, and stage hardware as part of daily provisioning activities

Nice to Have

• Prior Desktop Systems Specialist or Service Desk experience
• Experience supporting high volume refresh or deployment projects
• Knowledge of corporate hardware standards, asset management workflows, and device lifecycle management