Structural Technologies Inc Jobs in Usa

IT Helpdesk & Support Manager

Exciting opportunity to join a growing Fortune 500 organization!

You will manage a team of 20+ IT Support Techs and will oversee the day-to-day operations across numerous locations in the NE. Your mission is to balance tactical daily operations with strategic process improvements.

This is a direct hire position.

You will be based in an area southwest of Boston (Canton/Norwood/Walpole general area) with oversight for locations in MA, MD, VA, and RI (potential future expansion to other NE states). You will travel to various locations, as needed (majority of travel will be day trips, with approx. 20% overnight trips).

Excellent benefits include: 10% target bonus, 401k match, stock awards, flex time, paid training, etc.

RESPONSIBILITIES:

• Lead, mentor, and supervise 20+ IT Support Techs and ensure the delivery of an exceptional IT Service Experience
• Manage daily Helpdesk operations, including staff schedules & workload distribution
• Ensure prompt response & resolution of incidents/service requests while monitoring ticket queues & performance metrics
• Establish & enforce Helpdesk policies, procedures, & SLAs
• Act as primary escalation point for complex or critical technical issues
• Identify recurring technical issues & implement root-cause solutions to improve stability
• Maintain & improve internal documentation, Knowledgebase, & SOPs
• Oversee onboarding & ongoing training programs for IT Technicians
• Prepare reports & executive dashboards re: Helpdesk performance, trends, improvement areas
• Coordinate with other IT teams to resolve system-wide problems & ensure compliance
• Collaborate with various depts. to ensure IT support alignment with business goals

REQUIRED:

• 1+ years as an IT Support/Help Desk Manager, including hire/fire responsibility
• 5+ years of hands-on IT Support or Helpdesk experience
• Strong technical understanding of IT systems, hardware, software, & networks
• Ability to mentor & train new IT Technicians
• Experience with ITSM systems & remote support tools
• Experience in data management & reconciliation
• Strong analytical, problem-solving, communication, & customer service skills
• Must have a driver mindset with a high sense of urgency in a fast-paced environment
• Must pass a background check & drug test (excluding THC)
• Must have a valid driver's license, reliable vehicle, & clean driving record

PREFERRED:

• ITIL certifications
• Budgeting & vendor management experience
• SLA & KPI management experience
• Cybersecurity compliance knowledge

W2 ONLY; NO 3rd Parties, C2C, or Visa Sponsorship

WE ARE PDHGROUP

We are a values-driven company that strives to provide the best quality service and products for the construction industry. As a provider and installer of Division 8, Division 10, Division 27, and Division 28 products, our business is built on honesty, integrity, and the ability to get the job completed on-time and with complete customer satisfaction. Our team brings over 425 years of combined experience and includes some of the most knowledgeable people in the industry.

JOB SUMMARY:

As a Project Manager, you will be accountable for the overall direction, coordination, implementation, execution, control and completion of any given project. Additionally, the Project Manager ensures budget and deadlines are met and consistent with project standards.

DUTIES AND ESSENTIAL JOB FUNCTIONS:

• Create a Schedule of Values for our pay applications and submit to the General Contractor.
• Analyze the construction schedule and create a schedule for submittals, material ordering and estimated field labor durations & project completion.
• Create submittals for doors, frames and hardware from architectural plans and specification.
• Manage and respond to electronic contractual changes (RFI’s, PC’s, Etc.). Quote changes that affect our material and/or labor cost. Distribute Change Order Due letters to the contractor.
• Order materials (Purchase orders) from approved submittals for timely delivery according to the construction schedule or as agreed upon with the contractor for billed and stored material.
• Support the Performance Door project field supervisor for the timely delivery of materials according to the construction schedule. Send field use drawings periodically reflecting updated schedules incorporating project revisions.
• Provide monthly pay application to the accounting department including back up documentation for stored or FSC materials.
• Actively pursue contractual “Change Orders” from “price and proceed” CO Due letters. Take an active role in collecting money.
• Approve weekly vendor invoices for payment. Check vendor costs against our purchase order.
• Other job duties and responsibilities as needed.

**Now Offering DailyPay**

Overview

NEW HIGHER WAGES

We are looking for caring and compassionate Licensed Practical Nurse (LPN) to join our team.  The LPNs direct resident care; collaborate with physicians, residents and multi-disciplinary team members; provide physical and psychological support to residents, families and team members.

At Otterbein, you’re more than an employee, you’re a Partner in Caring. Together, we work side by side toward a shared goal: delivering person-centered care that respects every resident and the choices they make.

Whether in our vibrant communities, our welcoming small house neighborhoods, Home Health, Hospice or Home Office, we provide the highest level of compassionate, quality care.

Join our team of Partners who are talented, kind, wise, funny, spirited, generous, endearing, and truly one-of-a-kind.

Job Types: Full-Time 7a-7p, Part-Time 7p-7a and PRN

Pay: starting at $28.00 an hour (based on experience), $3.00 2nd & 3rd shift differential

 Responsibilities:

• 
  
• Provides direct care to residents.
  
• Coordinate, supervise and evaluate resident care.
  
• Assist with safety assurance for residents and nursing staff.
  
• Communicate with nursing and other departments and service providers.
  
• Exhibit positive professional image to residents, visitors, and facility staff.
  
• Perform related tasks as required.
  
• Other duties may be assigned.
  

Qualifications:

• 
  
• Education: Graduate of approved nursing program
  
• Licensure: Valid Ohio Licensed Practical Nurse (LPN) license, CPR
  
• Experience: At least 6 months of direct care nursing practice desired; long term care experience preferred
  

BENEFITS*

Health & Wellness

• 
  
• Medical Insurance with free virtual doctor visits
  
• Vision & Dental Insurance
  
• Pet Insurance
  
• Life Insurance
  
• Employee Assistance Program (EAP) for personal and professional support
  

 Financial Security

• 
  
• 401(k) Retirement Savings Plan with company match
  
• Paid Time Off (PTO) that accrues immediately from day one
  
• Paid Holidays for a healthy work-life balance
  
• Access to DailyPay, enabling you to access up to 100% of your earned wages on a daily basis
  
• Tuition Reimbursement up to $5,250 per year for ANY field of study
  
• Tuition Discounts through exclusive partnerships with the University of Cincinnati, University of Toledo, and Hondros College
  
• Employee-Sponsored Crisis Fund available for those facing unforeseen challenges
  
• Legal & Identity Theft Protection
  

 Growth & Development

• 
  
• University Partnerships with University of Cincinnati, University of Toledo, and Hondros College for exclusive tuition discounts
  
• Multiple Partner Discounts available for various products and services through Access Perks
  
• Access to 1,000s of hours of personal and professional development material through RightNow Media @ Work
  

 *Some benefits, including PTO and tuition reimbursement, are based on hours worked.

Why work for Otterbein SeniorLife:

For more than 100 years, Otterbein has provided senior housing options rooted in respect and community.  We’re a non-profit 501(c)(3) health and human service organization, so our values and initiatives are focused on serving our residents.

Otterbein SeniorLife consists of lifestyle communities, revolutionary small house neighborhoods, home health, and hospice care in Ohio and Indiana.  We offer different lifestyle options for seniors through independent living, assisted living, skilled nursing, rehab, memory support, respite care, in-home care, and hospice services.

  Apply today and begin a meaningful career as a Licensed Practical Nurse (LPN) at Otterbein Maineville!

Serve as the asset manager and contact person for internal, borrower, and third-party requests/concerns for assigned loans.

Proactive oversight and timely resolution of a portfolio of specially serviced CLO loans and other distressed debt assets.

Report to senior management updates on assigned loans.

Analyze property operating performance through review of operating statements, rent rolls and leases.

Evaluate and abstract loan documents.

Communicate effectively with internal and external parties including borrowers, legal counsel, property managers, other lenders, servicers, and other Rialto departments.

Negotiate complex transactions.

Perform research on various real estate markets throughout the U.S. and communicate with brokers in these markets.

Comprehensive analysis and understanding of loan collateral dynamics, value determination, and resolution alternatives.

Strong organizational skills with the ability to manage multiple priorities.

Prepare valuation and cash flow analysis on projected loan resolutions based on Borrower proposals including DCF / IRR / NPV scenarios for various strategies.

Underwrite potential new investment opportunities in CMBS, equity recapitalizations, asset/portfolio acquisitions, and mezzanine/preferred equity.

Prepare weekly, monthly, and quarterly reports for the executive team and outside parties.

Underwrite performing loan requests for reserve disbursements, lease approvals, loan extensions and other requests as needed and ensure all requests are handled in compliance with the terms of the related Loan Documents.

Bachelor's Degree from an accredited university is required, preferably in a related course of study like Commercial Real Estate or Finance.

Minimum of 5 years' experience in the workout of non-performing commercial real estate loans or debt asset management.

Advance knowledge of commercial real estate, fixed income, and general financial concepts.

Knowledge of bank, conventional, agency, and/or CLO origination and servicing is recommended.

Ability to underwrite commercial real estate and/or residential acquisition, development, and construction transactions, as well as possess excellent verbal and written communication skills.

High level proficiency working with Microsoft Excel, Word, and PowerPoint, in addition to a basic competency working with Argus and CRE Market Data Providers.

Strong work ethic and attention to detail.

Ability to manage time effectively while handling a variety of projects.

Prior credit/real estate underwriting experience.

The ideal candidate would have a strong understanding of loan documents or demonstrate the aptitude to quickly become familiar with loan documents.

Strong written and verbal communication skills.

Ability to multi-task and collaborate within a team setting.

Must be team-oriented and work well in a collaborative environment.

While performing the duties of this job, the Associate is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop. The Associate must occasionally lift and/or move up to 25 pounds. Evening or weekend work may be necessary to meet deadlines.

This description outlines the basic tasks and requirements for the position noted. It is not a comprehensive listing of all job duties.

Rialto Capital is committed to the principles of Equal Employment Opportunity. Our policy is to provide equal employment opportunity to all applicants and Associates without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity or expression, national origin, age (40+), disability, veteran status, genetic information (including family medical history), or any other legally protected status.

Our company uses E-Verify to confirm the employment eligibility of all newly hired employees.

To learn more about E-Verify, including your rights and responsibilities please visit: .

Job Summary:

Loenbro Southwest is seeking a Superintendent to be the primary job site supervisor for the assigned scope of supply with operational responsibility for employees involved in the direct installation, alteration, additions of a construction project. Superintendents are responsible for ensuring the safety, quality, and efficient execution of their assigned scope of work.

Superintendents coordinate and manage on-site activities, as well work with project teams including Project Managers, Project Engineers, Front Line Supervisors, Field Personnel and other office departments as required, to deliver successful projects to our clients.

Supervisory Responsibilities:

• Management and direct supervision of work crews on-site including:
• Assist in the mentoring and training field personnel.
• Manage and assist project foremen to ensure they have all required resources and information to perform their tasks effectively and efficiently.
• Provide performance evaluations of field personnel.
• Manage the overall safety of the project and ensure all personnel have resources to perform their work safely.
• Ability to manage multiple projects over multiple locations

Duties/Responsibilities (Essential Functions):

• Understand contract terms, conditions, and scope of supply.
• Manage and maintain professional relationships with client, direct reports, and Project Manager.
• Ensure all required materials, equipment, and inspections occur to support the project schedule.
• Responsible for site safety. Ensure the overall job site is safe for workers and visitors as well as manage compliance with established company safety policies.
• Work with the project teams to budget, forecast, and manage field personnel as well as management of labor, equipment, materials, tools, and other cost considerations.
• Prepare work plans and develop temporary facilities for the project.
• Understand, review, and manage project plans, specifications, and manufacturer's data and execute project based upon said documentation.
• Review construction documents for completeness and constructability.
• Manage the overall project and 3-week look ahead schedules, including updating the master schedule on a weekly basis.
• Work with the Project Engineer to generate RFI's (Requests for Information) as required to ensure completeness of the project documents and identifying and clarifying any discrepancies.
• Review submittals for compliance with project manual and plans, manufacturer's recommendations and code, or other standards as applicable.
• Work with the project team to manage the company’s quality control program for the project.
• Conduct preconstruction planning.
• Conduct on-site project meetings with subcontractors and construction trades lead personnel.

Additional Responsibilities:

• Performs other related duties as assigned.
• Travel when required for the job.
• Per diem for 60 miles or more from office.

Knowledge Skills And Abilities:

• Independent and self-motivated.
• Understands and is willing to manage multiple projects at once as necessary. The role of the Superintendent is ultimately to assist the Field Division General Superintendent, Field Division Project Engineer, and Field Division Project Manager. These individuals have the responsibility and oversight of all projects being completed by the Field Division.
• Ability to understand program objectives, performance goals and assess progress.
• Ability to collaborate with all aspects of a construction organization and communicate with all levels of project hierarchies.
• Technical understanding of a project scope and the ability to find solutions to potential deficiencies within a project scope.
• Ability to solve practical problems and deal with a variety of variables in situations where only limited standardization exists.
• Ability to put a lift plan together
• Understand Load charts and equipment capabilities.
• Ability to read erection and fabrication drawings.
• Understanding and knowledge in advance rigging/bull rigging.

Education and Experience:

• At least 2-3 years’ field leadership in the industry.
• Osha 10 minimum, Osha 30 preferred
• Knowledgeable in Welding procedures and quality.

Physical Demands:

• Ability to be on feet, navigate uneven walking surfaces, and climb stairs / ladders for long periods of time over a large footprint. Must be able to sit a desk at a computer station for extended periods. Willing/able to work multiple project work schedules.
• Must be able to lift up to 45 pounds at times.
• Typical work schedule is 5-10hr days. Depending on job schedule with the possibility of 12hr days and weekend work.

Work Environment:

• This position requires the successful candidate to work on the project site full time Monday – Friday, with weekend work as required to maintain schedule.
• Employees may be exposed to hand tools, power tools and other equipment with high noise producing conditions.

What do we offer?

• Health insurance
• Dental insurance
• Life insurance
• Vision insurance
• PTO
• 401(k) with Company Match