Stripe Js Example Jobs in Usa
186 positions found — Page 10
Marketing Statement:
Tokio Marine North America Services (TMNAS) provides professional support services to Tokio Marine Group companies in the United States, including Tokio Marine America, First Insurance Company of Hawaii, and Philadelphia Insurance Companies. Customer service is our focus and our passion! Tokio Marine North America Services adds value in all that we do, providing the best professional service to our business partners, allowing them to achieve their goals. Our talented team delivers actuarial, audit, corporate communications, financial and investment, human capital services, information technology, legal, and payroll expertise to our customers.
Job Summary:
Leads and/or participates in the review, analysis, modification, customization, development, enhancement and maintenance of applications and systems. Proficient in the design, coding, testing, debugging, and implementation phases of the application systems development process and also provides technical support for application systems bug fixes, defects, issue resolution and regular maintenance. The ideal candidate will have a strong background in developing robust and scalable web applications using Next.js, React, and ASP.NET Core.
Essential Job Functions:
- Leads and/or participates in the analysis, requirements, design, configuration, and technical implementation of software application systems.
- Leads and/or participates in the identification and documentation of business, functional, and technical problems.
- Leads and/or participates in the development and analysis of business requirements documents.
- Gathers and/or analyzes requirements for fixes and enhancements; develops and documents application specifications.
- Conducts research, evaluates and provides input to potential solutions taking into consideration project constraints, organizational architecture standards, customer business processes, and emerging technologies where applicable.
- Participates in the development of work tasks, estimates, schedules, materials and plans to meet business needs.
- Communicates technical recommendations back to business analysts, subject matter experts and end users.
- Responsible for the design, development and configuration of applications systems according to provided technical specifications and business requirements.
- Codes and configures software applications to adhere to designs supporting internal business requirements or external customers.
- Develops procedures and queries for analysis and reports. Performs database design and normalization.
- Provides feasibility and analysis in generating ad hoc queries.
- Performs code reviews to ensure implementation accuracy of technical specifications and the enforcement of the best coding practices and standards during the development process.
- Ensures accuracy of the implementation through design and execution of unit testing.
- Responsible for the development and maintenance of SDLC artifacts related to implementation.
- Works collaboratively with Architects, Business Analysts, technical leads, QA teams, and subject matter experts of the various upstream and downstream systems in the design and development of solutions to meet business needs.
- Standardizes and maintains coding and quality assurance best practices and standards. Ensures that the best practices are enforced and followed during the development process with various team members.
- Supports QA and UAT execution and deployments in various environments.
- Oversees preparation of deployment plan, troubleshoots and resolves production problems.
- Plans and creates release packages of various applications and related components, working with the release management team.
- Aligns to the maintenance and enforcement of SDLC processes (e.g., change management processes, release processes, source code controls, build processes, and others), departmental standards, style requirements and all other procedures necessary for data and system integrity.
- Leads and/or participates in on-going operational L3 support and maintenance.
- Monitors processes and creates improvements to performance where applicable.
- Researches cause and determines the impact of production issues.
- Monitors and manages incident and request queues, estimates work required, and works with other team members to prioritize and plan fixes/enhancements.
- Manages incidents and ad hoc requests in terms of severity.
- Provides resolution of incidents and ad hoc requests per established SLAs.
- Provide technical assistance to inquiries regarding issues and/or questions.
- Leads and directs the work of other team members.
- Coordinates and communicates with other teams.
- Relies on experience and judgment to plan and accomplish goals.
- Performs a variety of tasks using creativity and latitude required.
Full Stack
- Develops and maintains full-stack web applications using Next.js, React, and ASP.NET Core.
- Designs and implements user-facing features with a focus on performance, responsiveness, and user experience.
- Writes clean, efficient, and well-documented code following best practices and coding standards.
- Participates in code reviews, providing and receiving constructive feedback to ensure code quality.
- Troubleshoots, debugs, and resolves issues across the entire application stack.
- Responsible for working on both front-end and back-end development processes and assisting in decision-making surrounding new methods and technologies.
- Builds and consumes RESTful APIs and integrates with various databases.
- Designs, develops, and maintains fully-fledged and functioning platforms with databases or servers which do not need other third-party applications to build an entire system from scratch.
- Develops and maintains responsive, intuitive user interfaces using modern web technologies.
- Builds robust back-end systems and APIs.
- Ensures high performance, security, and scalability of the software solutions.
- Responsible for development usingfull-stack development, including proficiency in front-end frameworks and back-end technologies.
Qualifications:
- Bachelor's degree in (in Computer Science, MIS, or Software Engineering) preferred.
- 5-7 years’ software development and maintenance experience preferred.
- Experience designing and implementing solutions from functional and technical specs.
- Experience providing technical support for resolutions.
- Experience working with source code repositories.
- Knowledge of P&C Insurance terminologies and processes preferred.
- Knowledge of Microsoft Office products (Visio, Excel, Word, PowerPoint, and Access) is preferred.
- Knowledge of deployment automation tools and DevOps practices.
- Knowledge of SDLC and software support and maintenance approaches like Scrum and Waterfall.
- Knowledge of Unit testing frameworks.
- Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational, or process problems, ability to apply this knowledge appropriately to diverse situations.
- Knowledge of activities, tasks, practices, and deliverables associated with eliciting and clearly defining and documenting required business functionality as well as non-functional requirements preferred.
- Knowledge of activities, tasks, practices, deliverables and techniques for implementing new or enhanced applications into a production environment.
- Knowledge of formal methodologies for planning and executing application development, enhancement, or support.
- Knowledge of and experience with developing and implementing client/server applications.
- Knowledge of scripting languages and tools for creating event-driven, interactive webpages.
- Knowledge of tools and programming languages for writing and modifying programs that comprise an application system.
- Knowledge of tools and facilities for developing and populating application databases.
- Knowledge of and experience using objects in designing, developing and implementing applications and databases.
- Knowledge of approaches, tools, and techniques for design and development of paper-based and online technical reference documentation, guidelines, standards, procedures, processes, applications, etc preferred.
- Ability to write business requirements, functional and technical specifications preferred.
- Demonstrated ability to learn and adopt new technologies and tools preferred.
- Strong writing and communication skills preferred.
- Strong customer service orientation (responsive, consultative, collaborative and accurate) preferred.
- Strong interpersonal relationship building skills: able to work with a variety of people and groups in a constructive and collaborative manner.
- Strong analytical ability with the capability to determine the root cause of problems and issues and provide solutions.
- Strategic thinking: Applies organizational acumen to identify and maintain focus on key success factors for the organization preferred.
- Superior attention to detail.
- Ability to juggle multiple, competing, frequently changing time-sensitive deadlines and priorities.
- Ability to work independently and without supervision.
- Ability to work effectively and lead a team preferred.
EEO Statement:
Tokio Marine Group of Companies (including, but not limited to the Philadelphia Insurance Companies, Tokio Marine America, Inc., TMNA Services, LLC, TM Claims Service, Inc. and First Insurance Company of Hawaii, Ltd.) is an Equal Opportunity Employer. In order to remain competitive we must attract, develop, motivate, and retain the most qualified employees regardless of age, color, race, religion, gender, disability, national or ethnic origin, family circumstances, life experiences, marital status, military status, sexual orientation and/or any other status protected by law.
A fast-growing robotics company is building autonomous systems designed to automate repetitive tasks within the global infrastructure and construction sector. The company’s mission is to help address workforce shortages while accelerating the development of critical infrastructure projects.
Their robotics platforms combine advanced autonomous navigation, cloud software, and intelligent field tools to improve precision and efficiency across construction environments. With a growing fleet of robots already deployed across multiple project sites globally, the company is developing the next generation of automation tools used in areas such as infrastructure development, surveying, energy projects, and large-scale construction.
The company is seeking a Full-stack Developer to design and maintain the software systems that power its robotics ecosystem — including operator dashboards, cloud infrastructure, and applications that interface with robots operating in the field.
This role will contribute to building reliable tools for mission planning, fleet monitoring, and communication between cloud systems and robotic platforms. The position involves close collaboration with robotics engineers, field operations teams, and product stakeholders to ensure the software delivers measurable impact in real-world environments.
Key Responsibilities
- Design and develop full-stack applications for device management, mission control, and fleet coordination.
- Build and maintain mobile applications used by field operators.
- Develop desktop applications used to interface with robotic systems.
- Create web dashboards and APIs for mission planning, telemetry visualization, and operational data analysis.
- Integrate cloud infrastructure for data storage, monitoring, and deployment.
- Ensure reliable communication between cloud services and deployed robotic systems.
- Collaborate with robotics, product, and field teams to deliver integrated software functionality.
- Write technical documentation for APIs, system architecture, and software modules.
- Optimize systems for scalability, reliability, and performance in field environments.
- Requirements
- Education
- Bachelor’s or Master’s degree in Computer Science, Software Engineering, or a related field.
Experience
- 4+ years of professional full-stack development experience.
- Strong experience with JavaScript / TypeScript using modern frameworks such as React, Next.js, and Node.js.
- Strong UI/UX development experience using modern CSS frameworks.
- Experience building mobile applications using React Native.
- Experience developing cross-platform desktop applications.
- Production experience with cloud platforms such as AWS including APIs, storage, and deployment pipelines.
- Strong understanding of software architecture, testing methodologies, and performance optimization.
- Proficiency with development tools including Git, issue tracking systems, and CI/CD pipelines.
Soft Skills
- Strong analytical and problem-solving ability.
- Ability to collaborate effectively in a fast-paced engineering environment.
- Strong ownership mindset and communication skills.
- Preferred Qualifications
- Experience working with robotics systems or robotics middleware.
- Familiarity with real-time communication protocols such as WebSockets or MQTT.
- Experience working with IoT devices, connected hardware, or industrial systems.
- Experience working with performance-sensitive or multi-threaded applications.
- Experience with containerization technologies such as Docker or Kubernetes.
Job Summary
We are seeking a highly skilled Integrations Engineer to design, develop, and maintain integrations across our enterprise systems. This role will be responsible for building and supporting solutions in Azure API, Azure Data Factory, Master Data Management, SSIS, and SSRS, while also analyzing business requirements and ensuring scalable, cost-effective integration strategies. The ideal candidate will help reduce third-party vendor dependency by providing strong in-house technical expertise.
Key Responsibilities
- Lead end-to-end integration projects from design through delivery.
- Architect, develop, test, and implement complex real-time and batch integrations.
- Act as subject matter expert on integration design, architecture, and best practices.
- Analyze business data requirements and produce documentation including process flows, mapping documents, and data flow diagrams.
- Run and monitor software performance tests, troubleshoot issues, and optimize integrations.
- Collaborate with IT application owners, infrastructure teams, and business stakeholders to align solutions with business needs.
- Prepare and maintain detailed technical specifications and requirements.
- Support Agile development processes and contribute to sprint planning and execution.
- Manage multiple priorities and issues in a fast-paced environment.
- Ensure change control best practices are followed for proposed solutions.
- Document bugs, identify root causes, and provide actionable resolutions.
- Provide technical support for new initiatives and integration requirements.
- Escalate recurring issues reported by service partners.
- Perform additional duties assigned by leadership.
Qualifications
- Bachelor’s degree in Computer Science, Software Engineering, Information Technology, or related field.
- 5+ years of experience designing and leading system integrations in a mid-size enterprise environment.
- Proficiency in ETL and real-time integration with at least one ESB platform (Boomi, SSIS, Azure Integration Services).
- Strong experience with Azure API development, Node.js, React.js, CI/CD pipelines, and familiarity with SOAP and REST APIs.
- Hands-on experience with Azure Database for PostgreSQL.
- Strong knowledge of front-end and back-end programming languages (SQL, Java, HTML, .NET, scripting languages).
- Experience in Agile/Scrum environments.
A Full Stack Developer is responsible for designing, developing, and maintaining both front-end and back-end components of web applications. This role requires proficiency in a wide range of programming languages, frameworks, and tools, enabling the developer to deliver seamless and efficient user experiences while ensuring robust server-side functionality.
Key Roles
- Front-End Development: Build and maintain user interfaces using modern frameworks such as React, Angular, or Vue.js and Static Web Apps.
- Back-End Development: Design and implement server-side logic, APIs, and databases using languages such as Node.js, Python, Java, or .NET.
- Collaboration: Work closely with UX/UI designers, product managers, and other developers to translate requirements into technical solutions.
- Cloud Development: Use Azure cloud to develop end to end applications to support data sceince projects.
- Testing and Debugging: Write and execute unit, integration, and end-to-end tests; identify and resolve bugs in both front-end and back-end code.
- Deployment: Manage application deployment, monitoring, and scaling using cloud services or on-premises infrastructure.
- Continuous Improvement: Stay up to date with industry trends, best practices, and emerging technologies to continuously improve application performance and development processes.
Responsibilities
- Develop, test, and maintain scalable web applications from concept through deployment.
- Design and manage databases, ensuring data integrity and security.
- Integrate third-party APIs and services as required by project needs.
- Familiarity working with data science teams to develop dashboards and applications.
- Write clean, maintainable, and well-documented code adhering to team standards.
- Participate in code reviews and provide constructive feedback to peers.
- Troubleshoot, debug, and upgrade existing applications.
- Optimize applications for maximum speed and scalability.
- Ensure cross-platform compatibility and responsiveness of applications.
- Collaborate in agile development teams, participating in sprint planning, stand-ups, and retrospectives.
- Contribute to the design and implementation of DevOps practices, including CI/CD pipelines.
Qualifications
- Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience).
- Proficiency in front-end technologies such as HTML, CSS, JavaScript, and modern JavaScript frameworks.
- Strong background in Azure full stack development.
- Strong experience with back-end programming languages and frameworks.
- Knowledge of database management systems (SQL and NoSQL).
- Familiarity with version control systems, preferably Git.
- Experience with RESTful API design and integration.
- Excellent problem-solving and communication skills.
- Ability to work independently and as part of a collaborative team.
- 2+ years of experience.
Preferred Skills
- Experience with cloud platforms such as AWS, Azure, or Google Cloud.
- Understanding of containerization and orchestration tools (e.g., Docker, Kubernetes).
- Knowledge of security best practices in web development.
- Familiarity with Agile methodologies.
At Two Bear Capital we believe in partnering with our portfolio companies to build the best teams possible. We look forward to working with you and Rainfall Health on their new Director of Software Engineering role.
Director of Software Engineering (AWS Amplify & Digital Health)
*please note that this role requires willingness to travel to the Bay area and/or relocating to the Bay area
*please note that this position requires US citizenship/does not provide sponsorship
About Rainfall Health
Rainfall Health is an AI-powered compliance and workflow platform helping health systems succeed under CMS’s TEAM Model and other value-based care programs. We partner with hospitals, surgeons, and care teams to improve episode performance, streamline operations, and maximize reimbursement — all while supporting better patient outcomes.
Our platform sits at the intersection of clinical workflows, financial performance, and intelligent automation.
The Role
We are looking for a Director of Software Engineering with deep experience in AWS Amplify and modern cloud-native architectures to help build and scale our digital health platform. You’ll play a key role in designing secure, reliable systems that integrate with healthcare data sources and surface actionable insights to clinical and operational teams.
This role is ideal for someone who enjoys solving complex data and workflow challenges in a regulated healthcare environment.
What You’ll Do
Platform & Application Development
- Design, build, and maintain scalable web applications using AWS Amplify, serverless services, and modern frontend frameworks
- Develop robust APIs and backend services using AWS-native tools (e.g., AppSync, Lambda, DynamoDB, RDS)
- Ensure performance, reliability, and security across distributed cloud systems
Healthcare Data & Integrations
- Build and maintain integrations with Electronic Health Records (EHRs) and other healthcare systems
- Work with healthcare interoperability standards such as FHIR, HL7, and APIs from major EHR vendors
- Design data ingestion pipelines that normalize, validate, and securely store clinical and operational data
Data Visualization & Insights
- Develop interactive dashboards and data visualization tools for clinical and operational users
- Translate complex healthcare data into intuitive, actionable insights
- Collaborate with product and design teams to create user experiences tailored to care teams and administrators
Cross-Functional Collaboration
- Work closely with product managers, designers, and clinical stakeholders to deliver features aligned with real-world workflows
- Contribute to architectural decisions and technical roadmap planning
- Mentor other engineers and promote best practices in code quality, testing, and security
Security & Compliance
- Implement best practices for HIPAA-compliant infrastructure and data handling
- Ensure systems meet high standards for privacy, auditability, and reliability in a healthcare environment
What We’re Looking For
Required:
- 8+ years of software engineering experience building production-grade applications
- Hands-on experience with AWS Amplify and serverless AWS architectures
- Strong experience with modern JavaScript/TypeScript frameworks (e.g., React, Next.js, Vue)
- Experience building and consuming RESTful and/or GraphQL APIs
- Solid understanding of cloud security and best practices for handling sensitive data
Preferred:
- Experience in digital health, healthcare IT, or healthtech startups
- Experience integrating with EHR systems (Epic, Cerner, Meditech, etc.)
- Familiarity with FHIR, HL7, CCD, or other healthcare data standards
- Experience building data visualization tools (e.g., D3, Chart.js, Recharts, or BI tools)
- Knowledge of healthcare compliance frameworks (HIPAA, HITRUST, SOC 2)
Nice to Have
- Experience with real-time data pipelines or event-driven architectures
- Background in analytics, population health, or value-based care technology
- DevOps experience with CI/CD pipelines and infrastructure as code
What Success Looks Like
- Seamless, secure integrations with healthcare systems
- Intuitive dashboards that drive decision-making for clinical and operational teams
- A scalable, maintainable architecture that supports rapid product growth
- Strong engineering culture centered on reliability, security, and user impact
Regular work hours are 8 am to 5 pm, Monday through Friday, however hours will be determined by whatever is necessary to do a quality job.?? This will include some nights, weekends and holidays.???? The Street Manager reports directly to the Public Works Director.
The Street Manager directs the daily operations of the Street Department including paving and maintenance of streets, maintenance and repair of storm drainage facilities, monitoring weather conditions and scheduling of snow removal, assessing needs and procuring materials and equipment, monitoring and arranging for repair of street and school zone lights, and managing the heavy equipment maintenance shop for the Village of Ruidoso.?? Primary focus is to ensure that the Street Department performs critical functions on a daily basis.
Oversees and directly processes critical paperwork.
??Schedules and assigns staff to daily tasks.
??Monitors compliance with safety requirements and investigates work related accidents and injuries.?? This position assists in developing and implementing policies and procedures to advance the department's mission, goals and objectives.?? Determines and recommends to the Public Works Director, levels of staff and equipment needed to effectively provide services to the Village.
Supervises assigned operations to achieve goals within available resources; plans and organizes workloads and staff assignments; trains, motivates and evaluates assigned staff; reviews progress and directs changes as needed Hires, evaluates, promotes, disciplines, and terminates employees following established procedures and policy Prepares budget and budget documentation and administers budget throughout the fiscal year.?? Oversees the maintenance and operation of the asphalt plant and makes sure it complies with all EPA permits and requirements Writes and processes Requests for Proposals (RFP), bids, grant applications, contracts, and other documents as assigned and monitors associated documents and reporting requirements through completion Supervises the Administrative Assistant II to make sure all the business function of the division are running smoothly and provides assistance on complicated projects In consultation with the mechanic, prioritizes repair of equipment Assist and directs employees on providing routine daily equipment checks Provides employee assistance to the mechanic when repairing equipment Assigns duties and examines work for exactness, neatness, and conformance to policies and procedures.
Plan for and arrange to acquire in a timely manner the parts, materials and supplies required for snow removal and safe travel during severe weather events Monitors severe weather conditions and schedules crews and equipment as required Plans and implements snow removal routes, snow plow drivers and equipment operators Monitors road conditions before and during storm events and makes crew callouts as required Coordinates with other VOR departments to provide their assistance with storm event response Communicates with media and other agencies on road conditions during storm events Monitors condition of Village streets and plans for repairs or maintenance Schedules and oversees street paving, chip seal and striping activities Schedules and oversees maintenance and repair of storm drainage facilities Schedules and oversees mowing and vegetation removal within public rights-of-way Ensures that equipment is in safe working order and that all necessary supplies are available Schedules and coordinates staff and equipment to assist other Village departments with projects Operates heavy equipment ??Other Responsibilities or Job Requirements Reviews private project development plans for compliance with codes, regulations, and standards, adequacy of applications for permits and compliance with approved plans Makes recommendations to the Public Works Director on applicable codes, regulations, and requirements Monitors traffic lights and school zone signals and either assigns staff to maintain or contact NMDOT for maintenance and repair Monitors street sign condition and arranges for appropriate maintenance or repair Communicates official plans, policies and procedures to staff Attends all regular meetings of the Village Council; attends special meetings of the Village Council, departments, or administration at which attendance may be required Ensures that employees have all required training related to safe work practices and operation of equipment Prepares reports for the Public Works Director as requested Monitors expenditures in order to stay within budget Issues written and oral instructions Ensures computer is backed up once a month and adheres to Village of Ruidoso IT Policies Processes employee time sheets and leave requests Adheres to all Village of Ruidoso policies, directives and procedures Adheres to all Departmental policies, directives and procedures Ensures that any on-the job injury is reported immediately and followed up with appropriate forms and actions Reports any suspected fraud and/or abuse to the Public Works Director Ensures any reports of harassment are immediately reported and appropriate actions are taken The above statements are not a complete list of all responsibilities and duties performed by employees in this job.?? As a condition of employment, employees are required to perform other related duties and special projects as assigned.
Physical Demands Use hands to finger, handle, feel or operate objects, tools, or controls and reach with hands and arms Will be required to climb or balance, stoop, kneel, crouch or crawl.
Frequent pushing, pulling, lifting, and/or moving up to 50 pounds Frequent bending or squatting required.
??Work Environment May work a fairly irregular schedule including long hours, weekends and holidays Works near moving mechanical parts Works in inclement weather including plowing and shoveling snow in adverse conditions Exposed to wet and/or humid conditions, fumes or airborne particles, toxi or caustic chemicals, risk of electrical shock, and vibration Called when needed.
Noise level can be moderate to loud in work environment.
Travel Requirements Limited travel outside Village ??? ability to travel for activities such as classes, and workshops in and out of the service area.
Qualifications Bachelor's degree in construction management, civil engineering or related field and two years street construction and maintenance experience including two years supervisory experience OR AA in construction management, engineering or related field and four years street constructions and maintenance experience including three years supervisor experience OR high school education and six years street construction and maintenance experience including three years of supervisory experience Class A Commercial Driver's License preferred.?? Experience with heavy equipment operation and maintenance.
Field construction experience.
Ability to balance a variety of duties, prioritize, and meet deadlines.
Ability to communicate effectively, orally and in writing.
Ability to make fair and concise decisions.
Must be able to pass regular criminal history checks.
Must be willing to take and pass a drug/alcohol test and comply with Village "Drug Free" Policy.
Must possess and maintain a valid New Mexico motor vehicle operator's permit of appropriate classification and endorsement as required.?? Must agree to maintain a satisfactory MVR and minimum requirement of insurability as required by law.?? MVR background checks will be conducted by the Village.
Knowledge of: street and drainage maintenance and repair; state and federal highway regulations; Street Department policies and procedures and the Village Personnel Manual; practices, procedures and regulations of a municipal street maintenance operation; state and federal highway regulations; how to run and maintain and asphalt plant and the permitting requirements for the EPA; Knowledge of safety policies and practices for working in the public right-of-way; the principles and practices of employee supervision and training; street maintenance and construction operations and techniques, including street repair, routine maintenance, major maintenance, construction, snow removal, and street sweeping; operation of street maintenance and construction equipment, including dump trucks, graders, loaders, back hoes, snow plows, and street sweepers.
Skill in: supervising the day-to-day operations of a street maintenance and construction operation; understanding and interpreting construction plans and guidelines; managing a work force involved with diverse projects in various location; following and monitoring safety guidelines and procedures, supervising and training employees; communicating in person and in writing; establishing and maintaining routine working relationships with citizens, businesses, and employees.
Ability to: maintain physical condition and stamina appropriate to the performance of assigned duties and responsibilities which may include sitting, standing, or walking for extended periods of time, driving or riding in vehicles; work in stressful environment and deal effectively with stress.
Closing Statements Any position that lists a minimum qualification for education level and/or license/certification will require the applicant to provide proof of documentation if selected for hire into the position.
In the event of an emergency, employees are required to work to provide for the safety and well-being of the public, including the delivery and restoration of vital services.
This job description is subject to change as the needs of the organization and Department change or the requirements of this position change.
PI282933824
You will be on the ground floor of this exciting opportunity with lots of advancement and growth potential! What You’ll Do As a valued member of the Enterprise AI Support team, you will: Provide world-class support through customer tickets, ensuring timely and accurate resolutions.
Troubleshoot issues remotely using internal dashboards and generative AI tools.
Identify opportunities to enhance systems, efficiency, and customer experience.
Collaborate cross-functionally and share best practices to strengthen the knowledge base.
Continuously learn and adapt to emerging technologies.
Day shift is 7A-4P, Swing shift hours are 1P-10P, night shift is 10P-7A.
All schedules are either Tues-Sat or Sun-Thurs.
Please note this a 24x7x365 help desk so agents will be required to work holidays on a rotating basis.
Basic Qualifications Minimum 1 year of experience in a help desk, technical support, or customer support role High School Diploma or equivalent Flexibility to work a rotating schedule (evenings, weekends, and holidays as needed) Strong written communication, analytical thinking, and multitasking skills US citizenship with eligibility to obtain a secret security clearance IAT level I certification (A+ or Network+) or able to obtain within 3 months Level II agents should have an Associates degree + 4 years of related experience.
Additional experience may be substituted in lieu of degree.
Preferred Qualifications Technical or customer support experience in a digital or SaaS environment Proficiency with Salesforce, Datadog, Notion, Stripe, or Retool Familiarity with SQL, Splunk, Domains, Chrome Developer Tools, and JSON Post-secondary education in Technology, Computer Science, or a related field an asset Tech-savvy, with the ability to learn and apply new tools quickly Excellent problem-solving and decision-making abilities Professional Skills Analytical and solution-oriented mindset Excellent communication and interpersonal skills Adaptability and flexibility in a fast-paced environment High attention to detail and precision in troubleshooting Team player who thrives in a collaborative, high-performing environment What You’ll Do As a valued member of the Enterprise AI Support team, you will: Provide world-class support through customer tickets, ensuring timely and accurate resolutions.
Troubleshoot issues remotely using internal dashboards and generative AI tools.
Identify opportunities to enhance systems, efficiency, and customer experience.
Collaborate cross-functionally and share best practices to strengthen the knowledge base.
Continuously learn and adapt to emerging technologies.
Ikon Technologies builds dealer-first software and hardware that helps dealerships operate with less friction and retain customers long after the sale—through lot management, connected vehicle / telematics systems, and smart marketing.
Our mission is to revolutionize automotive selling, buying, and ownership through a superior connected vehicle experience. Headquartered in Arlington, TX, Ikon has reached a major milestone: ~1 million vehicles protected/installed as of December 2, 2025.
Build the product platform powering -1 million connected vehicles—turning telematics, dealer-branded mobile experiences, and data into measurable dealership revenue and increased customer lifetime value. This is staff-level ownership at real-world scale.
We are hiring a Staff Product Manager to own and evolve Ikon’s Connected Vehicle Platform—the system that connects vehicles, dealers, and drivers through installed telematics, data products, and a dealer-branded mobile experience. This is a senior individual contributor role for a product leader who operates like a GM of a platform area: setting strategy, aligning executive stakeholders, driving difficult tradeoffs with engineering, and delivering measurable improvements in adoption and revenue.
If you’ve built platform products at companies like Stripe, Twilio, or other large-scale tech environments—and want deeper end-to-end ownership in a platform that spans hardware, vehicles, data, and mobile—this role is designed for you.
What You’ll Own
Ikon’s platform sits at the intersection of:
- Telematics / IoT vehicle signals and privacy-aware data flows
- Dealer-branded connected car mobile experiences
- Lifecycle engagement and service retention
- Dealer operational outcomes and customer lifetime value
Responsibilities
- Define the product vision, strategy, and multi-quarter roadmap for the Connected Vehicle Platform, grounded in measurable business outcomes
- Lead cross-functional alignment across engineering, design, data, support, sales/GTM, and executive stakeholders
- Own platform capabilities such as APIs, event flows, instrumentation, observability, data quality, privacy-by-design, and system reliability expectations
- Define success metrics and build instrumentation plans to measure adoption, retention, and revenue impact
- Conduct dealership and end-user discovery to validate needs and refine product direction
- Influence go-to-market strategy including packaging, positioning, and launch plans
- Drive execution excellence: write high-quality PRDs, prioritize effectively, manage tradeoffs, and deliver iterative, measurable outcomes
Must-Have Qualifications
- 10+ years of product management experience (or equivalent technical/product leadership) with ownership of complex products from concept through launch
- Demonstrated success leading multi-team initiatives in ambiguous environments, influencing technical roadmaps, and aligning senior stakeholders
- Strong technical fluency with APIs, event-driven systems, data flows, system performance, reliability, and instrumentation
- Proven data-driven product approach with experience defining KPIs, owning dashboards, and making prioritization decisions based on measurable impact
- Experience building B2B products and/or platform ecosystems (APIs, internal platforms, developer experience)
- Experience with IoT, telematics, or connected device ecosystems (hardware + software + data integration)
- Experience with mobile product experiences and lifecycle engagement loops (notifications, retention, reminders, etc.)
- Experience working with privacy, consent, and sensitive data (e.g., location or regulated data environments)
- Strong written communication skills with the ability to create structured narratives and executive-ready documentation
- Automotive retail or dealership ecosystem experience (DMS, service retention, F&I workflows) is helpful but not required
Employer: DRM Arbys
Arbys is Now Hiring Field Maintenance Technician (FMT)
DRM, Inc. is an Omaha based company that owns and operates 121 Arbys quick service restaurants in a multi-state region. DRM provides the atmosphere, the flexibility and the opportunity for learning and growing by incorporating Arbys Core Values of Dream Big, Work Hard, Get it Done, Play Fair, Have Fun and Make a Difference, into our daily lives. DRM is committed to delivering a Cut-Above restaurant experience to our customers and a stimulating career environment for our employees.
Essential Duties & Responsibilities
- Perform routine preventative maintenance duties including maintaining and repairing physical structures, equipment, plumbing, painting, roofing, concrete, asphalt, drywall, electrical systems and installing fixture/equipment in our stores.
- Light janitorial work including but not limited to power washing/lot striping, vent cleaning, refrigeration coil cleaning and light fixture lens cleaning.
- Seasonal ground maintenance including lawn and garden care and snow removal when necessary.
- Assess repair needs and determine the cost efficiency between repairing the job personally versus utilizing and outside vendor.
- Purchase and maintain inventories of all supplies, parts, tools and materials used on the job and kept in company vehicle.
- Maintain company vehicle.
- Frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to or more than 100 pounds.
- Perform other related duties as required and assigned by management.
The position requires effective oral and written communication skills, excellent interpersonal skills and computer literacy.
Education and Work Experience
- High School Diploma or GED.
- Must have a valid drivers license and proof of auto insurance.
- Knowledge of safety regulations.
- One to two years experience in building maintenance or light construction experience to include carpentry, painting, electrical, and mechanical operations, OR
- Any similar combination of education and experience.
As a FMT employee with DRM, you may be eligible for the following:
- 50% Food Discounts/Free Meal Benefit**
- Medical, Dental and Vision Benefits
- Life Insurance, Long-Term Disability, Short Term Disability
- Paid Time Off*
- 401(k) Savings Plan
- Years of Service Program
- Bonus Opportunities*
Location: New York City or San Francisco
About Cara
Cara is a domain-specific AI platform purpose-built for insurance—a modular system that enables agencies, brokerages, and MGAs to automate servicing, accelerate sales, and scale operations with a 24/7 digital workforce.
We’re one of the fastest-growing AI companies in the insurance industry, attracting agencies and brokerages of all sizes with an expanding customer base. We’re a team of experts in engineering and insurance from Stripe, Blend, Strategy&, and Travelers, backed by top-tier VCs, and are scaling our product and team quickly to meet market demand.
About the Role
As an Account Executive at Cara, you’ll be responsible for driving new business and expanding relationships with insurance agencies, brokerages, and MGAs. You’ll manage the full sales cycle—from prospecting and discovery through demo, close, and check-ins—while working closely with our product team to ensure prospects become long-term partners.
This is a high-impact role where you’ll be on the front lines helping agencies and brokerages adopt domain-specific AI to transform how they operate. You’ll collaborate directly with the founders, shape the go-to-market motion, and play a critical role in Cara’s growth story.
What You’ll Do
- New Business Development: Build and manage a strong pipeline of agency and brokerage prospects through outbound outreach, inbound leads, referrals, and industry events.
- Full-Cycle Sales: Own the sales process end-to-end—prospecting, qualification, discovery, product demos, negotiation, closing, retention, and expansion.
- Customer Engagement: Work closely with prospects to understand their workflows and demonstrate Cara’s value; work with the product team to present tailored solutions that fit their needs.
- Market Expansion: Represent Cara at conferences and networking events, positioning the company as the leading AI partner for insurance.
What You Have
- 2+ years of closing experience in B2B SaaS sales, ideally with exposure to insurance, fintech, or AI/automation markets.
- Proven track record of meeting or exceeding quota in a high-growth environment.
- Strong discovery, demo, and closing skills, with the ability to simplify complex technology into clear business value.
- Excellent communication and relationship-building abilities with both executive decision-makers and frontline staff.
- Highly motivated, entrepreneurial mindset—thrives in a fast-paced, ambiguous environment with significant ownership.
- Bonus: Experience selling to insurance agencies, brokerages, or financial services organizations.
