Speridian Technologies Jobs in Usa

About Us

Perform Properties is a Blackstone Real Estate portfolio company focused on high-performing retail and office properties with People-Appeal - vibrant spaces where people actively choose to work, shop, and gather. With expertise in transactions, development, leasing, and management, the company oversees over 33 million square feet of retail and office properties across the U.S. Learn more: .

Role Summary

Our Director, Technology Enablement accelerates growth by empowering our people with deep, sophisticated Technology adoption & literacy. An influencer & persuader that leads people to more productive Technology use in meaningful, substantial ways, the Director, Technology Enablement finds & creates learning moments that matter, giving our people the skills & confidence they need to put AI, automation and other emerging technologies to work for them every day – not just talk about their potential & possibilities.

This role reports to the Chief Technology Officer and is based in the office, 5 days a week.

Essential Job Functions

• Create Learning Experiences, Programs & Content to reduce our Time-to-Productivity
• Champion Technology & AI Adoption, Measurement & Continuing education to reduce our Time-to-Insight
• Mobilize AI, Automation, Agentic & emerging technology innovations to reduce our Coordination Tax
• Drive Engagement & Communication that creates meaningful change in our audiences
• Model the successful use of AI as a capabilities & resource extension, not just a gimmick
• Grow individuals & teams of technologists in the Technology Enablement space as their leader

Qualifications and Technical Competencies

• 5-7+ years leading Technology Training, Enablement and / or Modern Workplace-focused teams
• 3-5 years managing agile projects (Scrum, Kanban, SAFe)
• 1-3 years managing people (direct reports)
• Demonstrable success driving adoption for Modern Workplace platforms (Microsoft 365, Google Workspace)
• Demonstrable success delivering Technology-focused learning programs, content and outcome measurement
• Advanced proficiency in common Collaboration platforms (Microsoft Teams / SharePoint Online, Google Chat / Drive / Sites, Slack Enterprise)
• Advanced proficiency in common Generative AI platforms (Microsoft Copilot, Google Gemini, ChatGPT Enterprise)
• Advanced proficiency in common Agentic and/or Robotic Process Automation (RPA) platforms (UiPath, Microsoft PowerAutomate, Workato, Zapier)
• Bachelor’s Degree in Computer Science, Communications or relevant tertiary education

Benefits & Compensation

Benefits: The Company provides a variety of benefits to employees, including health insurance coverage, retirement savings plan, paid holidays and paid time off (PTO).

Base Salary Range: $165,000 – $185,000. This represents the presently-anticipated low and high end of the Company’s base salary range for this position. Actual base salary range may vary based on various factors, including but not limited to location and experience.

The additional total direct compensation and benefits described above are subject to the terms and conditions of any governing plans, policies, practices, agreements, or other materials or documents as in effect from time to time, including but not limited to terms and conditions regarding eligibility.

Closing

EEO Statement

Our company is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Our employment decisions are based on individual qualifications, job requirements and business needs without regard to race, color, marital status, sex, sexual orientation, gender identity and/or expression, age, religion, disability, citizenship status, national origin, pregnancy, veteran status and or any other legally protected characteristics. We are committed to providing reasonable accommodations, if you need an accommodation to complete the application process, please email

#LI-Onsite

Our client is a leading home furnishings retail company known for its unique design, high quality products and exceptional customer service. The company specializes in offering a wide range of kitchen, entertaining, décor and furniture items that cater to various styles and preferences, ensuring our customers find exactly what they need to make their homes joyful and stylish.

Position Summary:

We’re seeking a dedicated specialist to close technology skill gaps and accelerate adoption of enterprise applications. This role focuses on empowering employees through personalized training, enablement programs, and ongoing support, ensuring high proficiency in the technologies that drive business growth and productivity.

Essential Job Duties and Responsibilities:

Assessment & Planning:

• Define role based proficiency standards for key applications
• Conduct one on one technology skills assessments for all employees
• Develop gap analyses and create individual training plans tailored to each employee

Instructional Design & Delivery:

• Build curricula using adult learning best practices and accessibility standards
• Maintain an evolving catalog of learning resources and publish roadmaps, FAQs, and release note briefings for new features
• Deliver training through multiple formats: large group presentations, small group workshops, micro learning videos, interactive labs, and personalized coaching sessions

Enablement & Adoption:

• Provide consultative guidance to reduce how to support tickets and promote self-service
• Create job aids, quick reference guides, and maintain a knowledge base of resources
• Partner with HR and IT to embed training into onboarding and change management initiatives
• Establish and manage a champions network to reinforce best practices across departments

Measurement & Continuous Improvement:

• Track adoption metrics, proficiency scores, and training effectiveness
• Report KPIs and continuously refine programs based on feedback and data

Education and Experience:

• Bachelor’s degree in Education, Instructional Design, Educational Technology, or related field
• Deep knowledge of adult learning theory (Andragogy) and experience using one or more instructional design frameworks (ADDIE, ALC, UDL)
• 5+ years designing and delivering adult learning programs for diverse learners

Special Requirements:

• Weekend work to suit business needs.

Knowledge, Skills, and Abilities:

• Strong facilitation skills across multiple modalities; excellent written and visual communication
• Advanced expertise with the Microsoft 365 suite (Teams, SharePoint, OneDrive, Outlook, Excel, PowerPoint, Word, Power BI)
• Ability to quickly become an expert in and NetSuite; prior experience is a strong plus

Physical and Mental Requirements:

• Ability to sit, stand, walk, talk, hear, reach, push, pull, crouch, kneel, bend, climb, use fingers to grasp, handle, feel, and perform repetitive motions of hands or wrists.

Benefits:

• Competitive salary commensurate with experience
• Comprehensive benefits package including medical, dental, and vision coverage
• 401K Retirement Savings + Company Match
• Paid Vacation, PTO and Holidays
• Company sponsored life insurance and LTD
• Health Savings Account + Company Match
• Generous Employee Discount
• Verizon Discount
• Referral Bonus Program
• Opportunities for professional development and career advancement

About RFS®

At RFS®, we don’t just manage projects—we build lasting partnerships. Our mission is to deliver exceptional multisite project management through constant communication, technical excellence, and a commitment to quality.

As RFS® continues expanding nationally, our technology systems play a critical role in supporting operations, communication, and data-driven decision making. We’re looking for a systems-minded IT Coordinator who thrives in a fast-paced environment and enjoys helping teams work more efficiently through reliable technology and strong system support.

Role Overview

The IT Coordinator supports the day-to-day operation of the company’s technology systems and provides internal help desk support across the organization.

This role requires strong troubleshooting ability, clear communication, and a systems-oriented mindset. The IT Coordinator will help maintain user access, configure employee technology, and support core platforms such as Salesforce and Microsoft 365.

You’ll serve as a key support resource for Team Members across the company, helping resolve technical issues, maintain system reliability, and contribute to the ongoing improvement of our technology environment.

This position is based in Brooksville, FL, with hybrid flexibility depending on operational needs.

Key Responsibilities

• Provide help desk support and resolve internal technical issues across company systems
• Troubleshoot hardware, software, and user access issues for Team Members
• Configure laptops, mobile devices, and system access for new employees prior to onboarding
• Administer and support internal platforms including Salesforce and Microsoft 365
• Maintain user permissions and system configurations across company tools & platforms
• Assist with the development and maintenance of internal documentation, SOPs, and system procedures
• Monitor recurring issues and help identify opportunities to improve system workflows and processes

What Makes You a Fit

• Experience in IT support, help desk, or systems administration
• Hands-on experience supporting Salesforce or similar CRM platforms
• Strong troubleshooting and problem-solving ability
• Comfortable supporting both hardware and cloud-based systems
• Clear communication skills and the ability to assist non-technical users
• Organized and systems-minded with the ability to manage multiple support requests
• Service-oriented mindset with a desire to help teams succeed through reliable technology

What We Offer

• Competitive compensation and quarterly performance incentives
• Growth opportunities as RFS® expands
• Collaborative, high-performance culture
• Hands-on training & professional development support
• Tuition reimbursement & opportunities to expand technical certifications

Job Description

The VDC Engineer – Field Technology supports the Field Technology Superintendent and project teams by managing the office-side coordination, data processing, and distribution of field technology deliverables. This role ensures that model-to-field information (layout, QC, as-builts, reality capture) is accurate, organized, and delivered on time—and that field-collected data is processed and returned to stakeholders in a usable format to support seamless, technology-driven construction execution.

Job Responsibilities

• Coordinate and track field technology deliverables across projects, including layout files, QC reports, scan data, control documentation, and reality capture outputs.
• Prepare and package model-to-field deliverables per Flint standards, including exports, control files, and CAD documentation for distribution to field teams and trade partners.
• Process survey, layout, and scanning data using industry-standard software; produce reports, exhibits, and deliverables that meet project expectations and turnaround requirements.
• Support reality capture workflows (scanning, photogrammetry, drone data, progress platforms) by managing uploads, processing, organization, and delivery of outputs.
• Maintain document control and version management in ACC and Revizto; support issue tracking and field discrepancy resolution workflows.
• Assist with the development and maintenance of field technology standards, templates, checklists, and branded deliverables.
• Support administrative coordination for field technology operations, including software licensing, equipment tracking, vendor communication, and scheduling.
• Communicate clearly with field and office teams to ensure deliverables are accurate, timely, and aligned with project needs.

Job Requirements, Qualifications, Characteristics

• Education: B.S. in Construction Management, Engineering, Geomatics/Surveying, BIM/VDC, or equivalent experience.
• Experience: 2–5+ years in VDC/BIM coordination, field technology support, survey/layout workflows, or reality capture processing in construction.
• Technical Skills: Proficient in construction technology platforms including ACC, Revizto, CAD (AutoCAD, Civil 3D), Revit, survey/layout software (Trimble Business Center, Leica Infinity, Leica Cyclone), and reality capture tools (Cupix, OpenSpace, or similar).
• Highly Organized: Strong organizational and time-management skills; able to manage multiple projects and meet deadlines in a fast-paced environment.
• Detail-Oriented: Ability to read and interpret construction drawings and specifications; identify issues and escalate appropriately.
• Collaborative Communicator: Clear, professional communication with field and office teams; service-oriented approach.
• Process-Driven: Understanding of construction technology workflows and ability to maintain standards, version control, and quality across deliverables.
• Adaptable: Comfortable with shifting priorities and able to support time-sensitive deliverables during critical project milestones.

Work Environment & Travel

Primarily office-based with occasional jobsite visits for coordination and support. May require extended hours during critical project phases.

Location: San Francisco, CA 94111

Travel: Requires up to 20% domestic & International travel.

Telecommuting: Up to 1 day per week.

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• Identify and assess investment opportunities in companies across several sub‑sectors of U.S. Tech & Consumer across private and public stages.
  
• Evaluate, conduct due diligence, and execute investments.
  
• Monitor the performance of portfolio companies and help to lead them into public listing or divestment.
  
• Lead due diligence, financial modelling, draft of investment papers, co‑ordination of internal approval processes and finalization of legal documentation in transaction processes.
  
• Establish and cultivate relationships with companies, corporate partners and other relevant institutions.
  
• Develop, and coach junior members of the team.
  
• Develop and renew industry/sector knowledge as well as macro and regulatory changes.
  

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• Bachelor's degree or equivalent in Business Administration, Finance, Accounting, Economics, Engineering or related field of study.
  
• 3 years of experience in any job title/occupation/position involving investing in the areas of private equity, growth, or public markets.
  
• Experience specified must include each of the following:
  
• 3 years of experience with financial analysis to support investment decision utilizing general accounting and finance principles including Profit & Loss modeling and valuation analysis.
  
• 3 years of experience with researching and explaining market events utilizing quantitative and analytical skills.
  
• 3 years of experience with MS Office (Excel and PowerPoint).
  
• 3 years of experience with research resources including Capital IQ and PitchBook.
  
• 2 years of experience in investing in the Technology and Consumer sub‑sectors.
  
• Telecommuting permitted up to 1 day per week.
  
• Requires up to 20% domestic & International travel.
  

101 California Street, Suite 3700, San Francisco, CA 94111

Salary: $221,400 to $273,000/year

Hours: M-F, 40 hours/week

Internal Referrals for this position are eligible for the Employee Referral Program.

Nearest Major Market: San Francisco

Nearest Secondary Market: Oakland

IBM Consulting is seeking an accomplished Data & Analytics Associate Partner to accelerate our growth within the Industrial & Communications sectors. This executive role is responsible for shaping client vision, cultivating senior executive relationships, and developing data-driven solutions that enable clients to successfully navigate complex transformation programs.

You will bring together deep industry expertise and IBM’s portfolio of data, analytics, and AI capabilities to help organizations modernize their data ecosystems—migrating from legacy platforms to modern hybrid cloud architectures—while adopting next-generation analytics, GenAI, and agentic AI to strengthen decision-making and deliver measurable business and financial outcomes.

This role is ideal for a seasoned leader who integrates industry depth, consulting excellence, and technical thought leadership, has a strong understanding of competitive market dynamics, and consistently delivers high-impact transformation at scale.

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• Expand IBM’s Data & Analytics presence by identifying new market opportunities, developing differentiated solutions, and building a strong pipeline.

  
  

• Engage senior client executives to understand strategic priorities and shape data transformation roadmaps aligned to their business and financial goals.

  
  

• Lead end-to-end sales cycles, including solution definition, proposal leadership, financial structuring, and contract negotiation.

  
  

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• Advise C-suite leaders on strategies to their data estate modernization, advanced analytics, GenAI, and agentic AI to drive business performance.

  
  

• Architect integrated solutions that include:

  
  

• Migration from legacy data platforms to modern cloud-based architectures

  
  

• Data engineering and Information governance

  
  

• Business intelligence and advanced analytics

  
  

• GenAI-powered and agentic AI-driven automation and decisioning

  
  

• Lead complex transformation programs from discovery through delivery, ensuring measurable outcomes and client satisfaction.

  
  

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• Oversee multi-disciplinary delivery teams to ensure high-quality, consistent execution across all program phases.

  
  

• Manage engagement financials, including forecasting, margin performance, and overall portfolio profitability.

  
  

• Align right client technologies, industry expertise, and global delivery capabilities to maximize client value.

  
  

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• Recruit, mentor, and grow top-tier consultants, architects, and data specialists.

  
  

• Build and scale capabilities in data modernization, cloud data engineering, analytics, GenAI, and emerging agentic AI techniques.

  
  

• Contribute to practice strategy, offering development, and capability growth across the global Data & Analytics team.

  
  

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• Stay ahead of sector and technology trends, including cloud modernization, GenAI, agentic system design, regulatory changes, and evolving competitive dynamics.

  
  

• Represent IBM at industry conferences, client events, webinars, and executive roundtables.

  
  

• Create original thought leadership—articles, perspectives, point-of-views—that positions IBM as a leading advisor in data and AI-driven transformation.

  
  

This position can be preformed anywhere in the US.

"Leaders are expected to spend time with their teams and clients and therefore are generally expected to be in the workplace a minimum of three days a week, subject to business needs."

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• 12+ years of experience in consulting, data strategy, analytics, or digital transformation, with strong exposure to the Industrial or Communications sectors.

  
  

• Hands-on experience modernizing data ecosystems, including migrating from legacy on-premise platforms to modern cloud-native or hybrid cloud architectures.

  
  

• Deep expertise with major cloud platforms and their data/analytics stacks, including implementation experience with:

  
  

• AWS (e.g., Redshift, S3, Glue, EMR, Athena, Lake Formation, Bedrock, SageMaker)

  
  

• Microsoft Azure (e.g., Azure Data Lake, Synapse, Data Factory, Databricks on Azure, Fabric, Cognitive Services)

  
  

• Google Cloud Platform (e.g., BigQuery, Cloud Storage, Dataflow, Dataproc, Vertex AI)

  
  

• Experience designing and implementing end-to-end data pipelines, governance frameworks, and analytics solutions on one or more of these platforms.

  
  

• Strong understanding of GenAI architectures, LLM integration patterns, vector databases, retrieval-augmented generation (RAG), and emerging agentic AI frameworks.

  
  

• Proven track record of selling, structuring, and delivering large-scale data and AI transformation programs.

  
  

• Robust technical and functional expertise in data engineering, cloud data platforms, analytics, AI/ML, information management, and governance.

  
  

• Executive-level communication and presence, with demonstrated ability to influence senior stakeholders and convey complex topics through compelling narratives.

  
  

• Financial management experience, including engagement economics, forecasting, margin optimization, and portfolio profitability.

  
  

• Demonstrated leadership in building, scaling, and developing high-performing consulting and technical teams.

  
  

IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Open date: January 1, 2026

Most recent review date: Friday, Feb 6, 2026 at 11:59pm (Pacific Time)

Applications received after this date will be reviewed by the search committee if the position has not yet been filled.

Final date: Thursday, Dec 31, 2026 at 11:59pm (Pacific Time)

Applications will continue to be accepted until this date, but those received after the review date will only be considered if the position has not yet been filled.

The Department of History at the University of California, Berkeley, invites applications for a pool of qualified temporary instructors to teach courses should an opening arise.

The Department of History is generating an applicant pool of qualified instructors to teach courses in all areas of History (Africa, Ancient Greece & Rome, Byzantine, Early Modern Europe, East Asia, North America, Jewish, Late Modern Europe, Latin America and the Caribbean, Soviet Union, Medieval Europe, Middle East, South Asia, Southeast Asia, and other various needs), pending openings. Currently identified openings are in Africa, Europe and the Atlantic World 1650-1850, and the History of Science, Technology, and Medicine. This pool includes assignments to teach courses in the history of science, technology, and medicine, including courses that are offered together with Science, Technology, and Society (STS) and/or Data Science.

In addition to teaching responsibilities, general duties may include holding regular office hours, calculating grades, advising students, preparing course materials, managing GSIs, and attending appropriate meetings/orientations, etc.

It is important to mark any and all specializations that match your area of expertise. If you would be available for or are interested specifically in summer teaching, please indicate it as a specialization as well.

A PhD (or equivalent international degree), or enrolled in PhD or equivalent international degree-granting program at the time of application.

A PhD (or equivalent international degree) is required by the start date.

A PhD (or equivalent international degree) in History, or related field. Demonstrated teaching excellence in the appropriate fields with undergraduates and, where appropriate, graduate students.

• Cover Letter - Please indicate in bold in the first paragraph of your cover letter your area(s) of specialization noting time period, any regional emphasis and topical focus.

  
  

• Curriculum Vitae - Your most recently updated C.V.

  
  

• Sample Syllabus

  
  

• 2 required (contact information only)

Help contact:

UC Berkeley is committed to diversity, equity, inclusion, and belonging in our public mission of research, teaching, and service, consistent with UC Regents Policy 4400 and University of California Academic Personnel policy (APM 210 1-d). These values are embedded in our Principles of Community, which reflect our passion for critical inquiry, debate, discovery and innovation, and our deep commitment to contributing to a better world. Every member of the UC Berkeley community has a role in sustaining a safe, caring and humane environment in which these values can thrive.

The University of California, Berkeley is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or protected veteran status.

For more information, please refer to the University of California's Affirmative Action and Nondiscrimination in Employment Policy and the University of California's Anti-Discrimination Policy.

In searches when letters of reference are required all letters will be treated as confidential per University of California policy and California state law. Please refer potential referees, including when letters are provided via a third party (i.e., dossier service or career center), to the UC Berkeley statement of confidentiality prior to submitting their letter.

As a University employee, you will be required to comply with all applicable University policies and/or collective bargaining agreements, as may be amended from time to time. Federal, state, or local government directives may impose additional requirements.

Unless stated otherwise, unambiguously, in the position description, this position does not include sponsorship of a new consular H-1B visa petition that would require payment of the $100,000 supplemental fee.

As a condition of employment, the finalist will be required to disclose if they are subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct.

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• "Misconduct" means any violation of the policies or laws governing conduct at the applicant's previous place of employment, including, but not limited to, violations of policies or laws prohibiting sexual harassment, sexual assault, or other forms of harassment or discrimination, as defined by the employer.
  
• UC Sexual Violence and Sexual Harassment Policy
  
• UC Anti-Discrimination Policy
  
• APM - 035: Affirmative Action and Nondiscrimination in Employment
  

Provide one-to-one, compassionate care and love your job

Mercy Home Health, an agency of Trinity Health At Home,  provides compassionate, exceptional care where people are most comfortable: at home. We are the area's most comprehensive home care provider with trusted quality of care. With new strategy, vision and technology, we are growing and shaping the future of healthcare!

We have a pioneering care model with Home Care Connect, our integrated virtual care program that helps patients avoid preventable ER visits and hospitalizations. It enhances our clinical excellence with advanced, easy-to-use remote monitoring technology and 24/7 access to our Virtual Care Center RNs.

Home Care RN position summary

Provides primary nursing care to home based care patients as ordered by the physician, and in accordance to the organization’s policies and procedures.  The RN is responsible for the initial assessment and care plan development in collaboration with the Population Health Case Manager.  Provides functional support/supervision to Home Healthcare Aides and LPNs as needed. Provides therapeutic intervention, overall care management and achievement of top decile client outcomes and patient satisfaction. 

Your opportunity

• $10,000 Signing Bonus

• Provide one-to-one care with your patients in their homes

• Enjoy a truly patient-centered focus

• Excel with supportive, motivated colleagues in an inspiring environment

• Flexibility

• Competitive salary

• Career paths and professional development

• Learn the industry's best, easy-to-use, advanced technology

Other benefits

• Health, dental and vision insurance

• Short and long-term disability

• 403b

• Generous paid time off

• Mileage reimbursement

• Comprehensive orientation

Minimum qualifications

• Graduate of an approved nursing education program

• Licensure as a Registered Nurse in the state of PA

• One (1) year experience as a professional care nurse

• Must have current Driver’s license and reliable transportation

About Mercy Home Health

Mercy Home Health is a member of Trinity Health At Home, a national home care, palliative care and hospice organization serving communities in twelve states. We are a comprehensive, trusted provider of home care and end-of-life care in the sacred place that people call home. A Catholic-based, non-profit organization, we serve patients and their loved ones with home care (skilled nursing, physical/occupational and speech therapy and medical social work), palliative care, hospice and bereavement services. Our legacy continues with a pioneering, future-thinking care model. We blend clinical expertise with our exclusive Home Care Connect™ virtual care program to help patients achieve their health goals. We have energizing new vision and strategy. Join us and shape the future of healthcare!

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Role: Manufacturing Innovation Advanced Technology Engineer

Location: Georgetown, KY - Onsite

• Master’s Degree in Engineering or Advanced Degree in related fields
• Academic research experience in new technology
• Project management work involving internal and external parties – 6 months or greater
• Experience deploying equipment including establishing RJ, PFMEA, and quality control plan
• Experience deploying automotive production equipment
• Experience in Robotics to include operation, teaching, maintenance, and safety
• Expertise in synthetic data generation techniques (GANs, VAEs, NeRFs, Blender) and domain randomization for model generalization.
• Experience with high-speed inline inspection systems and vision-based process control.
• Knowledge of IIoT data pipelines and messaging standards.
• Strong understanding of calibration, measurement system analysis (MSA), and quality-critical inspection requirements.

Job Purpose:

Seeking a Desktop Support Specialist to join the Technology team in New York. This individual will be responsible for both remote and in person support for all Employees. Duties include documenting, triaging, investigating, and resolving issues reported to the Service Desk. The Desktop Support Specialist will work closely with other teams within the technology department to understand the impact and root cause of issues. The successful candidate must be able to communicate clearly and concisely, particularly when under pressure.  Technical proficiency, excellent problem-solving skills, professionalism, and solid communication skills are a must. The support specialist will also need to be comfortable working in a fast -paced environment with a demanding user base and should be passionate about delivering continuous improvement across our technology platform.   

Duties & Responsibilities:

•    Serve as the first point of contact for customers needing technical assistance.   
•    Must work East Coast Market hours 
•    Manage trouble calls via our ticketing system, phone, remote, and desk side visits to ensure courteous, timely, and effective resolution of end user issues  
•    Troubleshoot hardware, Windows 10, Windows 11 and application issues 
•    Install and upgrade software, setup hardware and configure systems and applications such as MS Office, One Drive, Zoom, softphones, turrets, printers, scanners, bio metric, data encryption, VPNWIFI configuration, and firmware updates for deskside equipment such as Cisco phones  
•    Install and manage Spyware/Malware tools  
•    Install and support Market Data Feeds, Bloomberg, Thomson Reuters, ICE, Fidessa, Redi+, Fidessa and Global Relay  
•    Provide first level network support and troubleshooting for both wireless and wired configurations   
•    A basic understanding of Active Directory at the Organization Unit level   
•    Troubleshoot Cisco Phone systems / Video conference  
 

Requirements & Qualifications:

•    Minimum 2-4 years of general IT Support with extensive customer-facing experience, would prefer the person to have trading desk support. 
•    Experience with incident management/ticketing system like ServiceNow 
•    Proficiency in current protocols, operating systems and standards including Windows 10, Windows 11, Microsoft/Office 365 
•    Experience with System Center Configuration Manager/Endpoint Manager 
•    Experience with patch management and application deployment 
•    Expertise troubleshooting, resolving, and supporting desktops, laptops, applications, hard phones and WIFI devices  
•    Ability to thrive in a fast-paced environment and work effectively under pressure 
•    Experience providing ongoing support to C-suite executives 
•    Experience working in a similar role at a brokerage firm, private equity, hedge fund, asset management firm, or investment bank preferred 
•    High school degree required; college degree strongly preferred 
•    Must be willing to get MS900 certification 

Important Notes:

• Must be authorized to work full time in the U.S., BTIG does not offer sponsorship for work visas of any type
• No phone calls please, the applicant will be contacted within two weeks if successful

About BTIG:

BTIG is a global financial services firm specializing in institutional trading, investment banking, research and related brokerage services. With an extensive global footprint and more than 700 employees, BTIG, LLC and its affiliates operate out of 20 cities throughout the U.S., and in Europe, Asia and Australia. BTIG offers execution, expertise and insights for equities, equity derivatives, ETFs and fixed income, currency and commodities. The firm’s core capabilities include global execution, portfolio, electronic and outsource trading, investment banking, prime brokerage, capital introduction, corporate access, research and strategy, commission management and more.
 
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. BTIG is an equal opportunity employer Minorities/Females/People with Disabilities/Protected Veterans/Sexual Orientation/Gender Identity.

Compensation: 

• BTIG offers a competitive compensation and benefits package. Salary range is based on a variety of factors including, but not limited to, location, years of applicable experience, skills, qualifications, licensure and certifications, and other business and organization needs.
• The current estimated base salary range for this role is $85,000.00 - $115,000.00 per year. Please note that certain positions are eligible for additional forms of compensation such as discretionary bonus or overtime. 

Disclaimer: