Solutions Driven Property Management Jobs in Usa
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The Property Manager of the North Los Angeles Region is responsible for the overall profit, performance and operations of assigned properties which include The Americana at Brand, 252 South Brand, Masonic Temple, North Masonic, Colorado and Central, and Broadway and Central. This position assumes a key leadership role responsible for providing strategic management direction of the property, overseeing all facets of the operation including but not limited to center merchandising, tenant relations, financial planning, contract management, and community involvement, ensuring operational excellence across all departments and financial performance.
ESSENTIAL FUNCTIONS
- Develop an annual business plan and operating/capital budgets to meet property needs and exceed NOI goals.
- Manage property financials including budgeting, reforecasting and accounts payables/receivables, improving net operating income to keep expenses within budget and revenues surpassing budget to exceed stated NOI and free cash flow goals annually.
- Maximize property profitability through tenant sales, financial management, and cost control.
- Oversee capital expense projects within approved budgets and timelines and maintain an accurate five-year and ten-year CAPEX schedule.
- Enhance data collection and analysis across all disciplines and departments; develop systems to quantify the success of existing initiatives and qualifying new endeavors.
- Strive for all aspects of the business to be quantifiable and measurable to influence decision making, stimulating growth in traffic, revenue, and productivity
- Supervise and facilitate personnel management across all departments involved in property operations, including management, concierge, parking, engineering, public safety, landscaping and housekeeping.
- Continually encourage team collaboration, motivation, and high-performance standards to achieve personal, professional, and property goals
- Organize and implement training programs for property team member’s talent development including the development and growth of property management team members
- Implement and maintain a MOD schedule to ensure coverage on property at all dates and times of the year
- Collaborate with the Leasing department to strategize five-year and ten-year leasing plans
- Develop strong relationships with all property tenants to understand their business needs, provide targeted support to drive optimal performance, and partner with the marketing team to ensure strategic alignment, performance, and engagement
- Collaborate with Development and supervise long-term asset management plans including repair and maintenance, facility alterations to adapt to business demands, and renovations to existing fixtures, equipment, and infrastructure
- Partner with the Tenant Services department to manage new tenant construction, ensuring seamless coordination between retail and residential needs and supporting tenants in opening on or before the rent commencement date
- Evaluate property needs, recommend improvements, and drive necessary actions
- Maintain tenant relationships, handle complaints, lease enforcement, and amendments
- Maintains a responsive, open line of communication with tenants including handling tenant complaints, lease enforcement, improvements and lease schedules
- Manage contract services, negotiations, renewals, and terminations
- Direct oversight of all initiatives and employees on property including but not limited to marketing, events and property enhancements
- Partner with Marketing, Brand Partnerships, and Events departments for initiatives driving traffic and sales
- Collaborate with Residential property teams to align operations, communications, and programming in a mixed-use environment. Ensure a seamless resident and guest experience by coordinating property enhancements, events, security, parking, housekeeping, and shared services while presenting a unified management approach that supports asset value and satisfaction
- Manage the day-to-day operations of the office building needs. Oversee concierge, security, housekeeping, parking, engineering and services to support office tenant convenience, productivity, and overall asset value.
- Foster positive relationships with the local community, law enforcement, and regulatory bodies including but not limited to city officials, governing agencies, local first responders, charitable organizations, local businesses, and chambers of commerce
- Ensure responsiveness to guest feedback and maintain positive guest relations
- Supervise special events and holiday planning
- Additional duties as assigned
MINIMUM REQUIRED QUALIFICATIONS
- Strong business and financial acumen.
- Experience in vendor and third-party management.
- Innate focus on exceptional customer service.
- Effective communication and engagement skills.
- Results-oriented with a strong sense of accountability.
- Ability to operate effectively under pressure.
- Keen attention to detail in all aspects.
- Solution-focused with a strong problem-solving orientation.
- Ability to manage a rotating schedule, responding to property needs.
- Ability to work outdoors for extended periods of time.
Company Overview
Our client, a well-established, Washington, DC area based, vertically integrated investment & development firm, seeks a talented Residential Asset Management oriented Operations leader to oversee day-to-day operations of the organization’s residential business.
For many decades, this organization has assembled millions of square feet, across a diverse portfolio of assets/projects, and continues operating a very well-positioned platform to invest/drive successful real estate strategic plans throughout commercial real estate market cycles.
With strong capital partners in place, along with a newly raised fund dedicated to driving residential investment/development activity going forward, this organization seeks a strong operations leader for this unique opportunity.
Position Overview
Reporting to senior management, this role will provide strategic leadership to achieve and maintain excellence across the residential portfolio. By integrating the residential division’s initiatives and programs within the organization’s overall strategic plan, this individual, while managing internal & external stakeholder relationships, will develop and refine best-in-class processes and procedures to execute leasing strategies and capital improvement plans with operational efficiencies to drive sales, profitability and ultimately tenant/resident satisfaction and retention.
Key Responsibilities
- Oversee the leasing, marketing, and operations of the organization’s residential portfolio.
- Develop best-in-class operational plans, policies, and procedures and provide leadership and direction to ensure the long-term impact, sustainability, and future growth of the residential division.
- Set, oversee, and review both quarterly and annual division operating goals to ensure consistency with long-term company strategic goals.
- Stay abreast of local, regional, and national residential/multifamily market conditions/trends and provide company leadership with informative asset/portfolio performance reports, as necessary, to ensure successful integration of residential strategy.
- Assume overall responsibility for, manage, and direct internal property management team as well as any 3rd party property management/operations partners to meet/exceed asset/portfolio business plans.
- Collaborate with internal company accounting/finance departments/staff to review and analyze financial statements, operating/capital budgets, and other pertinent analysis to drive consensus and make strategic decisions.
- Maintain hands on oversight of 3rd party property/project operations teams (select properties/portfolio/markets) to ensure consistency across residential business operations goals and objectives.
- Provide leadership and guidance to property management team/staff to ensure property goals and key performance indicators (KPIs) are met.
- Review and approve annual operating budgets/forecasts and marketing plans. Interpret, prepare, and convey all operational and financial data to senior leadership team.
- Ensure that staff have the skills needed to provide high-quality services to residents and that they also receive regular training and growth opportunities.
- Provide company senior leadership with innovative insights into new, residential programs and continuous improvement of existing programs to enhance the division’s strategic and competitive advantage.
- Ensure the highest quality of services are delivered to residents while continually evolving programs to meet changing needs.
- Proactively travel/visit portfolio assets to examine, discuss, and resolve issues regarding occupancy, marketing, maintenance, curb appeal, accounting, staffing, and/or other issues, as necessary.
- Maintain a working knowledge of company policies, applicable local, state, and Federal laws and regulations, affordable housing programs, and other applicable policies and procedures. Ensure compliance.
Key Qualifications
- Undergraduate degree. Minimum 10 years of residential operations leadership experience within a well-established owner/operator/developer and/or residential management company. Exposure to/within day-to-day asset management responsibilities desired.
- Strong financial acumen with the ability to “think like an owner” and interpret/communicate strategic planning/budgeting reports, data, and metrics with internal/external team/partners.
- Proven experience having managed a variety of different residential asset/portfolio business plans having overseen successful execution of lease up and stabilized multifamily assets/projects.
- Proven managerial experience having overseen/led multiple teams/staff and properties.
- Ability to mentor, train, and develop staff/team members while promoting a positive environment centered around professional growth.
- Excellent problem-solving orientation and the ability to identify and execute strategic solutions.
- Excellent communication skills, both oral and written, with the ability to interact with a variety of people and experience levels.
- Very strong project/time management skills – ability to juggle a diverse workload.
Property Manager – Job Description - Condo/Coop a Must
Please Click here to Appy: Property Manager will oversee a portfolio of residential co-ops and condominiums, ensuring operations meet Argo Real Estate’s high standards for client service, operational excellence, and regulatory compliance. This hands-on professional will be the primary liaison between board members, residents, building staff, and service providers, while driving efficiency, maintaining property value, and fostering positive community relationships.
Key Responsibilities
Portfolio & Client Relations
- Serve as the primary point of contact for boards, residents, attorneys, architects, engineers, and staff.
- Maintain strong, responsive communication to ensure client satisfaction.
- Provide guidance to building committees and enforce house rules and governing documents.
Regulatory Compliance
- Ensure adherence to all NYC housing laws, building codes, and regulatory requirements.
- Address and resolve building violations promptly; attend administrative hearings when necessary.
Staff Management
- Recruit, hire, train, and supervise building staff.
- Oversee weekly payroll approval, review overtime usage against budget, and manage performance evaluations (mid-year and year-end).
- Administer disciplinary actions in coordination with 32BJ union protocols and attend labor hearings/arbitrations as needed.
Capital Projects & Maintenance
- Manage capital improvement projects and significant repairs, ensuring quality, budget adherence, and timely completion.
- Obtain and review at least three bids for projects, level proposals, and secure board approval.
- Conduct site visits weekly to assess conditions and monitor progress.
Procurement & Vendor Management
- Collaborate with the Purchasing Department to acquire goods and services.
- Negotiate and review service contracts, monitor performance, and approve invoices.
- Maintain positive vendor relationships to ensure service quality.
Financial Oversight
- Develop and manage annual operating budgets; attend budget and mid-year review meetings with the board and Finance team.
- Approve invoices, assign chargebacks, and monitor arrears in accordance with board policy.
- Review monthly financials with the Financial Analyst, investigate major variances, and recommend reclassifications as necessary.
- Assist with annual audits.
Unit Alterations
- Review and approve alteration applications, verify insurance coverage, and coordinate with architects if required.
- Communicate project details to the board, superintendent, and neighboring residents.
Board & Annual Meetings
- Prepare agendas with board input; distribute at least three days prior to meetings.
- Lead board meetings, present operational and financial updates, and take minutes.
- Manage follow-up on action items via the Argo HUB system.
- Coordinate annual meetings, including venue, catering, and attendance by attorneys/accountants.
Internal Argo Responsibilities
- Complete weekly Argo HUB updates and maintain active communication with internal departments.
- Participate in weekly PM meetings, town halls, and one-on-one meetings with your Director of Client Services.
- Mentor and guide assigned PMAs (Property Management Assistants), ensuring regular property visits and professional development.
Qualifications
- Education: Bachelor’s degree preferred.
- Experience: Minimum 4–6 years of NYC residential co-op and condo management experience (required).
- Knowledge:
- Proficiency in budgeting, building systems, maintenance operations, and staff supervision.
- Familiarity with NYC housing laws, building codes, and union contracts (32BJ).
- Skills:
- Strong organizational and project management skills.
- Excellent written and verbal communication, including presentation abilities.
- Proficient in Microsoft Word, Excel, Outlook, and PowerPoint.
- Ability to manage multiple priorities in a fast-paced environment.
- Client Service: Exceptional interpersonal skills with a customer-first approach.
- Problem-Solving: Proactive, solutions-oriented mindset with composure under pressure.
- Leadership: Demonstrated ability to lead teams and take accountability.
Additional Requirements
- Availability to attend evening board meetings and address urgent matters as needed.
- Commitment to upholding Argo’s values and maintaining the highest standards of service.
- Looking for an Assistant Property Maintenance Manager This role requires someone who knows how to do the work and how to lead it.
- Conduct timely, constructive performance evaluations
- Assess property conditions and determine required maintenance/repairs
- Plan vendor assignments and project schedules
- Ensure maintenance and repair work is completed correctly and on time
- Assist with departmental budgeting and repair cost estimates
- Enter and code work orders and invoices in Yardi
- Maintain strong professional relationships with vendor partners
- Partner closely with Property Management and Leasing teams on maintenance needs
- Review, reconcile, and approve invoices and vendor bids
- Lead and facilitate meetings to coordinate maintenance activities and project updates
- Support additional departmental needs as assigned
Required Experience & Skills
This is both an administrative leadership role and a maintenance savvy role.
- Experience:
- Minimum 3+ years of maintenance experience
- Strong knowledge of:
- Plumbing
- Heat (steam)
- Electrical systems
- Prior people management or team leadership experience is critical
- Core Skills:
- Strong delegation, coordination, and follow through
- Excellent analytical and problem solving ability
- Highly organized with strong attention to detail
- Comfortable managing multiple priorities in a deadline-driven environment
- Clear, confident written and verbal communication
- Able to document processes and maintain accurate records
- Team Overview:
- Oversees 2 team leads
- 8 administrative coordinators
- Total direct/indirect oversight: ~10 people
- Union vendors handle plumbing, landscaping, and related services
- Systems:
- Required: Microsoft Office, Yardi
- Preferred: Zendesk,
- Language Requirements
- Bilingual is strongly preferred
- Spanish is ideal
- Mandarin, Tagalog, Vietnamese, and other language abilities are also highly valued
- Education
- High school diploma or equivalent required
- Associate or Bachelor’s degree preferred
Soft Skills & Leadership Profile (Very Important)
- Looking for someone who takes ownership and accountability
- Is proactive and detail driven
- Leads with integrity and follow through
- Communicates clearly and consistently
- Is a leader, not just a manager
“Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance”
Your new company
Hays Property and Facilities are partnered with active Real Estate firm, as they look to add a VP of Property Operations to their team who will oversee a large residential portfolio. With a successful project pipeline, including new developments breaking ground as we speak, this is a great time to join an expanding, active team.
Your new role
You will oversee the full performance of a multifamily portfolio, including financial management, revenue optimization, NOI performance, capital planning, budgeting, workforce strategy, team development, and vendor oversight. This position requires a hands‑on operator who excels in a fast‑paced environment and approaches challenges with a solutions‑focused mindset. The ideal leader brings strong financial expertise, advanced operational experience, and the ability to drive consistent results across multiple properties.
What you’ll need to succeed
• 10+ years in property management, including senior operational leadership
• Strong financial acumen (P&L oversight, budgets, KPIs, NOI improvement)
• Experience managing Regional Managers and large multifamily portfolios
• Skilled in operations, team development, and performance management
• Ability to support acquisitions, due‑diligence, and property onboarding
• Proficient in Microsoft Office and property management platforms
• Excellent communication skills and ability to handle confidential matters
• Travel required
What you’ll get in return
Our client offers a great opportunity to work a growing company along with comprehensive package + bonus.
What you need to do now
If you are interested in this VP of Property Operations job in Chicago, click 'apply now' to forward an up-to-date copy of your resume, or call us now. If this job is not quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.
Firm Overview:
Our client is a vertically integrated real estate investment, development, and management firm with a 50-year track record of investing across market cycles on behalf of private and institutional investors. Headquartered in Boston with an office in New York, The Firm operates a fully integrated platform of approximately 120 professionals spanning investments, development, asset management, property management, and corporate operations.
Since inception, the firm has invested approximately $12.8 billion of gross asset value and raised $2.9 billion of equity across five value-add funds, executing complex transactions across equity, structured capital, and credit strategies. Over the course of its history, the firm has owned, operated, and developed more than 37 million square feet of commercial space and nearly 14,000 residential units.
The Firm’s investment platform is organized around property-type focused verticals, including Industrial, Multifamily, and Science & Technology, and is anchored by a thematic, value-oriented investment approach emphasizing complex business plans, capital structure creativity, and hands-on execution. A unique combination of capital markets expertise, development capabilities, and in-house asset and property management enable the firm to identify and capitalize on opportunities created by market dislocation, distressed capital structures, and evolving tenant and user demand.
Position Overview:
The Portfolio Management Associate will serve as the day-to-day lead for maintaining and developing portfolio reporting tools including standardized templates for financial models and valuations, asset performance tracking, market data collection, and project management across sales, leasing, and related workflows. This role will report to the SVP of Portfolio Management & Head of Investor Relations. The Portfolio Management Associate will ensure the technical accuracy and consistency of portfolio models, templates, and dashboards, and will drive the timely production of recurring portfolio analytics and interdepartmental reports that inform strategy and valuations.
Role & Responsibilities:
The Portfolio Management Associate will lead the maintenance of day-to-day tracking tools for asset performance (e.g., Pereview), market data, and collective activity trackers for project management workflows (e.g., Altrio), ensuring reporting tools remain accurate, current, and aligned with portfolio governance needs.
Standardization of Work Product and Templates:
- The role will assist in establishing and building standard templates and work product standards, including valuation models (DCFs), return projections, and net effective rent (NER) conventions.
- Will support the continual refinement of reporting standards for accounting and development to improve tracking of historical performance against projections.
- Will support the continual improvement and support of portfolio analytics tracking through existing tools, AI or additional software solutions.
Interdepartmental Reporting Cadence:
- The Portfolio Management Associate will lead the maintenance and production of interdepartmental recurring reports and trackers, including the Disposition Pipeline, BOV/Appraisal Tracking, commercial/multifamily/storage Leasing Tracking, and Debt SWAT Analysis, quarterly investor workbooks, and supporting recurring meetings and timely information flow.
Portfolio Analytics and Performance Reporting:
- The role will produce portfolio analytics in partnership with portfolio management leadership and finance including Portfolio Returns Reports by asset class vertical and by fund on a quarterly basis, Portfolio Performance Metric tracking and fund roll-up reports, and the fair market values (FMV) / net asset values (NAV) schedule with cap and discount rate tracking.
Model and Projection Quality Control:
- The Portfolio Management Associate will assist with technical accuracy checks of portfolio models and projections and help maintain governance standards for Investment Committee approval, ensuring assumptions are accurate and consistent with business plans and timelines.
Collaboration:
- The Portfolio Management Associate will coordinate with portfolio management, asset management, accounting, development, finance, and investor relations to ensure that data, assumptions, and reports are consistent, timely, and decision-useful for both internal reviews and external investor communications.
Skills & Qualifications:
- Bachelor’s Degree and a minimum of 2+ years of real estate experience, with a preference for experience within the various asset classes.
- Exceptional written and oral communication skills, with acute attention to detail.
- Project management skills and the ability to multitask and prioritize workload efficiently and effectively with little direction.
- Must have proficient working experience with Ai.
- Experience with Pereview and/or Altrio are a plus.
Operations Director, Property Management
Allied Resources is seeking an Operations Director who will provide strategic oversight of the property’s operations for both community and facility management to achieve the highest levels of exceptional living for residents. The opportunity provides excellent compensation and a comprehensive benefits package including medical, dental, vision, 401k with company match, and more!
A day in the life:
- Set business priorities, supervise leasing and prospect management, and overseeing maintenance performance.
- Responsible for providing assurance on completeness and accuracy of the underlying transaction data in Yardi.
- Collaborate with Facility management on outstanding maintenance issues, identifying
- reoccurring maintenance problems and developing proactive solutions.
The wish list:
- 5+ years property management, hospitality management, military or related industry.
EEO Policy:
Allied Resources complies with all Equal Employment Opportunity (EEO) affirmative action laws and regulations. Allied Resources does not discriminate on the basis of age, race, religion, color, sex, national origin, marital status, genetic information, sexual orientation, gender identity and expression, disability, veteran status or other status protected by law.
Looking to build on your career in property management? Love events and amenities, and looking for a property management firm that embraces these for their customers? THEN this is the job for YOU!! Internationally recognized commercial property management firm that has a high focus on hospitality and services for their customers, is seeking a professional Property Coordinator for their San Jose portfolio. Company provides outstanding benefits, fair compensation, and excellent bonus potential!! This is an extremely fun environment with a high volume of interaction with tenants and vendors!!
Responsibilities:
- Interfacing with tenants
- Communicating with the Event Manager to plan out events throughout the year
- Overseeing amenity programs and encouraging tenants to participate
- Overseeing vendor projects
- Responding to tenant concerns and inquiries
- Notifying tenants of any building maintenance or changes
- Assisting in preparing financial reporting with Manager
- Participating in company meetings
- Communicating with vendors
- Resolving tenant concerns and providing solutions
- Monitoring spending to budget to determine variances
- Coding accounts payable
- Following up with tenants on late payments
- Innovating new ideas to increase tenant participation
Desired Skills:
- Ability to work well with others
- High level of customer service and hospitality skills
- Extremely detailed and organized
Required Skills:
- BA or BS degree
- Intermediate to advanced MS Office skills
- 1+ year of experience in commercial property management
- Prior event coordination experience ideal
At Boeing, we innovate and collaborate to make the world a better place. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.
Boeing Defense, Space and Security (BDS) is seeking an Associate Government & Capital Property Specialist to support the Property Management team in Tukwila or Des Moines, Washington.
The Associate Government & Capital Property Specialist will support the lifecycle management of Government Property. Integrating with functional groups across the business and supporting cross functional teams with processes and procedures that support a healthy Property Management System.
This position provides an opportunity to directly support a variety of customers both internal and external to Boeing, including the franchise P-8A Poseidon and KC-46A Pegasus programs. position is in an environment that is often fast-paced and requires the ability to manage competing schedules and be responsive to varied customer needs. To be successful in this role requires customer focus, strong attention to detail, and the ability to learn and implement new skills quickly. Continuous process improvement is critical, and candidates must be able to execute existing processes while proactively identifying ways to improve them.
Position Responsibilities:
* Administers the terms of contract provisions that specify the company's obligations to acquire, control, use, care for, report and dispose of property
* Assists in performing audits, documenting processes and procedures and investigating and reporting lost or damaged property
* Learns to determine property acquisition requirements, product availability and authority to fulfill company, program or contractual obligations
* Uses off-the-shelf software or Boeing system tools to manage and communicate property information and to establish property records for company or government property
* Maintains accountability from initial acquisition to final disposition by coordinating, preparing and documenting applicable forms to indicate a change of ownership, accountability or location of property in accordance with applicable government regulations, customer contracts or corporate policy
* Conducts physical inventory of property and reconciles results to ensure compliance with regulations
* Assists in verifying that property records accurately reflect inventory on hand and that equipment servicing requirements are established by responsible organizations
* Learns to confirm that service work is scheduled and performed in accordance with applicable government regulations, customer contracts, corporate policy or recommended industry standards
* Learns how to determine when property is allowable, reasonable, allocable and utilized in accordance with company or contract requirements
* Performs disposition of property identified by company, legal or contractual requirements
* Assists with inventory adjustments, liability determinations and title issues
* Handles basic property related activities at completion or termination of contract
Basic Qualifications (Required Skills/Experience):
* 1+ years of experience collecting and analyzing data from multiple sources, as well as interpreting data and presenting analysis and recommendations to management
* 1+ years of experience demonstrating exceptional business, analytical, and problem solving skills
* Proficiency with Microsoft Office Products such as Outlook, PowerPoint, Excel, and Word
Preferred Qualifications (Desired Skills/Experience):
* 1+ year of experience working in a computer based inventory management system or warehouse management system
* Bachelor's degree or higher
* Experience managing Government property
* Experience working with the US Government acquisition process
* National Property Management Association (NPMA) Certification
Conflict of Interest:
Successful candidates for this job must satisfy the Company's Conflict of Interest (COI) assessment process
Drug Free Workplace:
Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies .
Total Rewards:
At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.
The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.
The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.
Pay is based upon candidate experience and qualifications, as well as market and business considerations.
Summary pay range: $74,800 - $101,200
Applications for this position will be accepted until Mar. 24, 2026
Export Control Requirements:
This position must meet U.S. export control compliance requirements. To meet U.S. export control compliance requirements, a "U.S. Person" as defined by 22 C.F.R. §120.62 is required. "U.S. Person" includes U.S. Citizen, U.S. National, lawful permanent resident, refugee, or asylee.
Export Control Details:
US based job, US Person required
Relocation
Relocation assistance is not a negotiable benefit for this position.
Visa Sponsorship
Employer will not sponsor applicants for employment visa status.
Shift
This position is for 1st shift
Equal Opportunity Employer:
Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.
About the Company
IronRoad is conducting a confidential search for an experienced Senior Commercial Property Manager for our Cincinnati/Dayton Ohio Client.
About the Role
(MUST HAVE COMMERCIAL PROPERTY MANAGEMENT EXPERIENCE TO BE CONSIDERED FOR THE POSITION) The Sr. Commercial Property Manager we are looking for will be responsible for total day to day planning, supervision, and scheduling of property management functions for an assigned portfolio of property investment Portfolio and 3rd Party assignments to achieve owners' investment goals and objectives, and to provide high level of customer service to clients. A strong Sr. Property Manager will be a motivated self-starter who can work independently to meet all deadlines as required. They will be detail oriented and use good judgment skills in overseeing the day-to-day operations. They will have working knowledge of office processes, computer software, and electronic communications tools to include, Microsoft office, Word, Excel & PowerPoint. A successful Sr. Property Manager will have developed written and verbal communication skills, proven interpersonal skills with experience providing administrative support in a high-profile environment with tact and diplomacy all while maintaining standards of professionalism for the organization in the areas of confidentiality, teamwork, timely and effective communications, enforcement of company policies, and standards of customer service. We are looking for someone who brings a great vibe to our client's team.
Responsibilities
- Regular attendance is required during normal working hours. Work beyond 40 hours per week may be required on occasion.
Qualifications
- 5 + years of experience in Commercial Property Management
- Real Estate License
- CPM, RPA preferred
- Must be customer service oriented with excellent interpersonal skills and problem-solving abilities
- Must have proven management administrative skills
- Must be able to organize and plan and to multi-task
- Must be proficient in Microsoft Word, Excel, PowerPoint, and Outlook
- Excellent written and verbal communication skills
- Must be able to compose business letters, prepare reports, and assemble presentations from beginning to end
- Must be able to handle a great deal of confidentiality
- Position requires valid driver's license to travel to properties, meet with clients and vendors
Required Skills
- Client Service:
- Serve as primary client communication contact for any building issues or for problems between clients.
- Promptly respond to requests from clients for service or information with the goal of helping them in the shortest possible time.
- Anticipate and solve client concerns involving maintenance and service of the buildings.
- Develop and implement client retention programs, including planning and coordination of client appreciation events as approved by Owner.
- Communicate regularly with clients by newsletter or other correspondence to let them know about upcoming events, construction projects, new neighbors, etc.
- Follow up on progress of service requests from Clients to assure they are satisfied with Services' maintenance and contracted services.
- Proactively on a routine basis visit each client to give a "personal touch", and to aid the development of a trusting business relationship.
- All associates are required to monitor, track, and summarize time spent on projects and assignments to measure account profitability.
- Financial and Reporting Services:
- Prepare annual operating expense budgets for each portfolio property.
- Create non-recurring expense projections annually - making recommendations to Owner for long range capital budgeting.
- Prepare variance reports monthly or quarterly for Owners/Asset Managers, as required.
- Calculate and provide information annually or quarterly (as needed) for CAM billings to Accounting as required by certain building leases or condo management agreements.
- Invoice clients for services, as required by the lease.
- Revise budget as necessary during the year.
- Maintain communications contact with Owner representatives - keep Owners well informed on matters affecting the properties.
- Code and approve operating expense invoices for payment.
- Interface with the Asset Management on new properties and properties being refinanced providing financial or physical property information, as needed.
- Prepare "Year to Year" variances as required by Owner.
- Prepare 3rd party monthly accrual reports and variance reports plus any other reports deemed necessary by the Owner.
- Plan and coordinate Annual Association Meetings with unit owners or park association landowners.
- Quality Control:
- Regular inspection and evaluation of building interior and exterior finishes, cleaning, doors, locks and windows, HVAC systems, building mechanical systems, roofs, pavement, landscaping as well as janitorial, security and trash services.
- Identify emergency, safety, and urgent repairs, solicit bids, and recommend action to Owner.
- Coordination, negotiation, contracting and supervision and quality control of all outside service providers for janitorial, landscape care, snow removal, electrical, plumbing, heating and air conditioning repair and maintenance, parking lot repair and maintenance, carpenters, window washers, roofers, etc.
- Create bid specifications for repair or regular maintenance work.
- Create and administer Inspection and Testing Schedules for Preventative Maintenance of building systems.
- Assist leasing; back up agent to show space to prospects as needed; develop renewal/expansion leads and communicate such.
- Conduct property tours as required with lenders, insurance companies, owners, and investors.
- Supervise minor building renovation or improvement work.
- Communicate with tenant fit-up team to coordinate construction activities in assigned portfolio.
- Maintain 24 hour / 7-day availability for property emergencies.
Physical Demands and Work Environment
- The physical demands and work environment characteristics described here are representative of those that must be met by a team member to successfully perform the essential functions of this job.
- Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
Pay range and compensation package
Full-Time - $65,000.00 - $90,000.00 + Annual Bonus + Medical/Dental/Vision/401k
Compensation is based on skill & experience and determined with the hiring manager
Equal Opportunity Statement
IronRoad
