Software Engineer Jobs in Phoenix, AZ

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

This posting is for multiple P&C Actuarial Analyst positions on the pricing, indications, and forecasting teams. These roles require experienced analysts to independently apply actuarial methods for accurate pricing and process improvement, mentor colleagues, provide strategic insights, and manage business risks in compliance with internal risk management policies.

We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, or Tampa, FL. Relocation assistance is not available for this position.

Experienced analyst responsible for independently applying actuarial methodologies to complete structured projects and serves as a technical subject matter expert on assigned tasks.

What you'll do:

• Independently applies actuarial methodologies to complete structured projects (e.g.)

• Builds tools to test and implement new methodologies that improve accuracy of actuarial analysis; utilizes model results to select new variables and refresh existing variables in a rating algorithm; analyzes results from multiple methodologies to propose reserve selections and documenting rationale).

• Identifies and  improves existing processes utilizing actuarial, mathematical, or statistical techniques.

• Proactively resolves technical issues and identifies appropriate issues for escalation.

• Assists others with troubleshooting issues.

• Creates instructions and training materials for actuarial tools and processes.

• Mentors new team members.

• Apply business acumen to provide actionable insights that help solve business problems.

• Effectively communicates insights and solutions to broad audiences including actuarial and non-actuarial stakeholders.

• Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:

• Bachelor’s degree OR 4 years of related actuarial/business/analytical experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.

• 2 years of actuarial or analytical business experience.

• 3 Casualty Actuarial Society (CAS) exams.

• Experience with relevant actuarial, mathematical, and statistical techniques and approaches used to support fact-based decision-making.

• Intermediate knowledge of data analysis tools, data visualization, developing analysis queries and procedures in Python, R, SQL, SAS, BI tools or other analysis software, and relevant industry data & methods and ability to connect technical insights to business problems.

What sets you apart:

• Familiarity with Excel and at least one programming language or modeling software package (Python, SQL, R, SAS, etc.).

• Demonstrated experience with basic actuarial pricing methodologies.

• Demonstrated experience aggregating and analyzing data to solve problems.

• Ability to effectively communicate insights and solutions to broad audiences including actuarial and non-actuarial stakeholders.

• P&C Personal Lines pricing experience.

• Familiarity and experience with industry pricing software such as Earnix.

• US military experience through military service or a military spouse/domestic partner.

Compensation range: The salary range for this position is: $77,120 - $138,810.

USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on .

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

This posting is for multiple P&C Actuarial Analyst positions on the pricing, indications, and forecasting teams. These roles require experienced analysts to independently apply actuarial methods for accurate pricing and process improvement, mentor colleagues, provide strategic insights, and manage business risks in compliance with internal risk management policies.

We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, or Tampa, FL. Relocation assistance is not available for this position.

Experienced analyst responsible for independently applying actuarial methodologies to complete structured projects and serves as a technical subject matter expert on assigned tasks.

What you'll do:

• Independently applies actuarial methodologies to complete structured projects (e.g.)

• Builds tools to test and implement new methodologies that improve accuracy of actuarial analysis; utilizes model results to select new variables and refresh existing variables in a rating algorithm; analyzes results from multiple methodologies to propose reserve selections and documenting rationale).

• Identifies and  improves existing processes utilizing actuarial, mathematical, or statistical techniques.

• Proactively resolves technical issues and identifies appropriate issues for escalation.

• Assists others with troubleshooting issues.

• Creates instructions and training materials for actuarial tools and processes.

• Mentors new team members.

• Apply business acumen to provide actionable insights that help solve business problems.

• Effectively communicates insights and solutions to broad audiences including actuarial and non-actuarial stakeholders.

• Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:

• Bachelor’s degree OR 4 years of related actuarial/business/analytical experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.

• 2 years of actuarial or analytical business experience.

• 3 Casualty Actuarial Society (CAS) exams.

• Experience with relevant actuarial, mathematical, and statistical techniques and approaches used to support fact-based decision-making.

• Intermediate knowledge of data analysis tools, data visualization, developing analysis queries and procedures in Python, R, SQL, SAS, BI tools or other analysis software, and relevant industry data & methods and ability to connect technical insights to business problems.

What sets you apart:

• Familiarity with Excel and at least one programming language or modeling software package (Python, SQL, R, SAS, etc.).

• Demonstrated experience with basic actuarial pricing methodologies.

• Demonstrated experience aggregating and analyzing data to solve problems.

• Ability to effectively communicate insights and solutions to broad audiences including actuarial and non-actuarial stakeholders.

• P&C Personal Lines pricing experience.

• Familiarity and experience with industry pricing software such as Earnix.

• US military experience through military service or a military spouse/domestic partner.

Compensation range: The salary range for this position is: $77,120 - $138,810.

USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on .

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

This posting is for multiple P&C Actuarial Analyst positions on the pricing, indications, and forecasting teams. These roles require experienced analysts to independently apply actuarial methods for accurate pricing and process improvement, mentor colleagues, provide strategic insights, and manage business risks in compliance with internal risk management policies.

We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, or Tampa, FL. Relocation assistance is not available for this position.

Experienced analyst responsible for independently applying actuarial methodologies to complete structured projects and serves as a technical subject matter expert on assigned tasks.

What you'll do:

• Independently applies actuarial methodologies to complete structured projects (e.g.)

• Builds tools to test and implement new methodologies that improve accuracy of actuarial analysis; utilizes model results to select new variables and refresh existing variables in a rating algorithm; analyzes results from multiple methodologies to propose reserve selections and documenting rationale).

• Identifies and  improves existing processes utilizing actuarial, mathematical, or statistical techniques.

• Proactively resolves technical issues and identifies appropriate issues for escalation.

• Assists others with troubleshooting issues.

• Creates instructions and training materials for actuarial tools and processes.

• Mentors new team members.

• Apply business acumen to provide actionable insights that help solve business problems.

• Effectively communicates insights and solutions to broad audiences including actuarial and non-actuarial stakeholders.

• Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:

• Bachelor’s degree OR 4 years of related actuarial/business/analytical experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.

• 2 years of actuarial or analytical business experience.

• 3 Casualty Actuarial Society (CAS) exams.

• Experience with relevant actuarial, mathematical, and statistical techniques and approaches used to support fact-based decision-making.

• Intermediate knowledge of data analysis tools, data visualization, developing analysis queries and procedures in Python, R, SQL, SAS, BI tools or other analysis software, and relevant industry data & methods and ability to connect technical insights to business problems.

What sets you apart:

• Familiarity with Excel and at least one programming language or modeling software package (Python, SQL, R, SAS, etc.).

• Demonstrated experience with basic actuarial pricing methodologies.

• Demonstrated experience aggregating and analyzing data to solve problems.

• Ability to effectively communicate insights and solutions to broad audiences including actuarial and non-actuarial stakeholders.

• P&C Personal Lines pricing experience.

• Familiarity and experience with industry pricing software such as Earnix.

• US military experience through military service or a military spouse/domestic partner.

Compensation range: The salary range for this position is: $77,120 - $138,810.

USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on .

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

This posting is for multiple P&C Actuarial Analyst positions on the pricing, indications, and forecasting teams. These roles require experienced analysts to independently apply actuarial methods for accurate pricing and process improvement, mentor colleagues, provide strategic insights, and manage business risks in compliance with internal risk management policies.

We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, or Tampa, FL. Relocation assistance is not available for this position.

Experienced analyst responsible for independently applying actuarial methodologies to complete structured projects and serves as a technical subject matter expert on assigned tasks.

What you'll do:

• Independently applies actuarial methodologies to complete structured projects (e.g.)
• Builds tools to test and implement new methodologies that improve accuracy of actuarial analysis; utilizes model results to select new variables and refresh existing variables in a rating algorithm; analyzes results from multiple methodologies to propose reserve selections and documenting rationale).
• Identifies and improves existing processes utilizing actuarial, mathematical, or statistical techniques.
• Proactively resolves technical issues and identifies appropriate issues for escalation.
• Assists others with troubleshooting issues.
• Creates instructions and training materials for actuarial tools and processes.
• Mentors new team members.
• Apply business acumen to provide actionable insights that help solve business problems.
• Effectively communicates insights and solutions to broad audiences including actuarial and non-actuarial stakeholders.
• Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:

• Bachelor's degree OR 4 years of related actuarial/business/analytical experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.
• 2 years of actuarial or analytical business experience.
• 3 Casualty Actuarial Society (CAS) exams.
• Experience with relevant actuarial, mathematical, and statistical techniques and approaches used to support fact-based decision-making.
• Intermediate knowledge of data analysis tools, data visualization, developing analysis queries and procedures in Python, R, SQL, SAS, BI tools or other analysis software, and relevant industry data & methods and ability to connect technical insights to business problems.

What sets you apart:

• Familiarity with Excel and at least one programming language or modeling software package (Python, SQL, R, SAS, etc.).
• Demonstrated experience with basic actuarial pricing methodologies.
• Demonstrated experience aggregating and analyzing data to solve problems.
• Ability to effectively communicate insights and solutions to broad audiences including actuarial and non-actuarial stakeholders.
• P&C Personal Lines pricing experience.
• Familiarity and experience with industry pricing software such as Earnix.
• US military experience through military service or a military spouse/domestic partner.

Compensation range: The salary range for this position is: $77,120 - $138,810.

USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on .

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

We’re looking for a technically strong, customer-focused Technical Sales Engineer located in Phoenix, Arizona to drive sales of advanced test equipment to high-tech customers. You’ll work with cutting-edge vibration systems, sensors, and temperature/environmental test chambers, partnering closely with R&D, QA, and manufacturing teams at innovative companies.

This role blends deep technical understanding with consultative selling—perfect for someone who enjoys solving real engineering problems and building long-term customer relationships.

What You’ll Do

• Own the full sales cycle for test and measurement solutions, from lead qualification to closing
• Consult with customers to understand application requirements in vibration, thermal, and environmental testing
• Recommend and configure solutions including vibration test systems, sensors, and temperature chambers
• Deliver technical presentations, product demos, and application support
• Collaborate with internal engineering and service teams to ensure successful implementations
• Develop and maintain strong relationships with key accounts in high-tech industries
• Track opportunities and customer interactions using CRM tools
• Stay current on industry trends, standards, and emerging technologies

What You Bring

• Bachelor’s degree in Engineering (Mechanical, Electrical, or similar)
• 3+ years of experience in technical sales or applications engineering
• Hands-on knowledge of vibration testing, sensors, environmental or thermal testing equipment
• Strong understanding of test and measurement principles
• Excellent communication skills with the ability to explain complex technical concepts clearly
• Comfortable working with engineers, technicians, and decision-makers
• Willingness to travel as needed to customer sites

Nice to Have

• Experience selling capital equipment or test systems
• Familiarity with industries such as semiconductors, aerospace, automotive, electronics, or R&D labs
• Experience with standards (MIL-STD, ISO, IEC, etc.)

Why Join Us

• Work with advanced, high-impact testing technologies
• Collaborate with innovative high-tech customers
• Opportunity for growth in a technically driven sales organization

Evergreen Devco, Inc. is a 52 years’ strong retail, industrial and multifamily development company seeking a Senior Development Manager for its retail development projects. The position is based in Evergreen’s Phoenix office. The successful candidate will be responsible for managing all facets of multiple retail real estate development projects from when a property is placed into escrow through its completion.

Specific Job Functions Include:

Manage all aspects of the development cycle including initial planning and design, pre-construction due diligence, entitlements, building permits and overseeing the construction (alongside Evergreen’s construction managers) of multiple development projects.

Oversee, coordinate and lead outside consultants including architect, civil engineer, landscape architects, soils engineer, and environmental consultants in pursuit of completing due diligence, preparation of entitlement applications and building permit submittals.

Work in concert with acquisition managers in the preparation of development budgets, schedules and city research.

Lead project strategy meetings, implements plan to keep project resources, owner and all involved informed. Ensures project data integrity and documentation is accurate, timely and well-coordinated among the team and consultants.

Track progress of each project against goals, objectives, approved budgets, and approved timelines. Report status and variances. Creates action plans to meet objectives, budget, and schedule. Assess change requests, make recommendations, secure approvals, and recommend approval of change orders.

Directs all aspects of obtaining necessary permits and approvals from governing municipality and tenant.

Work directly with a Director of Development or Development Principal to identify project risks, develop risk mitigation and contingency plans, and implement action plans to reduce or eliminate project risks.

To be considered for this position, you will have:

• 3-8 years of relevant commercial real estate development experience.
• Bachelor's degree: Preferably in Urban Design, Planning, Real Estate, Business, Finance, Architecture, Engineering, Construction Management, or related course study.
• Highly detail-oriented with capability to track and follow through on a variety of tasks.
• Excellent analytical ability, strong communication and writing skills, effectively present information.
• Strong organizational and analytical skills with the ability to work under pressure on several projects concurrently.
• Ability to create results by managing the consultants and design team and provide clear feedback and direction.
• Ability to use Evergreen’s master documents and prepare initial project proformas and financial analysis during the life of the project.
• Ability to solve problems involving several options in complex situations.
• Must have the ability to interpret and apply restrictions, regulations, and ordinances related to planning and construction of development projects.
• Strong interpersonal skills with the ability to build and maintain internal and external relationships.
• Ability to work independently as well as collaboratively with other team members to accomplish the goals and objectives of Evergreen.
• Knowledge in MS Project a plus. Advanced computer skills, including use of Word and Excel required.  

Evergreen Devco Inc. is an Arizona-based retail, industrial and multifamily development company with offices in Phoenix, Los Angeles, Denver, and Salt Lake City. Over the past 50 years, the company has completed more than 650 projects and is currently involved with the development of more than 60 retail, industrial and multifamily projects.

By joining Evergreen, you will find rewarding career opportunities in real estate development that build on your professional skills and experience. We welcome individuals who have a passion for real estate and come to us with diverse backgrounds.

We offer highly competitive compensation and incentive plans, flexible work arrangements and a full suite of benefits including 401(k) and 401(k) matching, employee assistance programs, medical, dental and vision insurance, health savings accounts, vacation and holiday paid time off and parental leave. We strive to provide the best options available for health care needs, time off, educational pursuits, and ways to achieve long-term career and financial goals.

Evergreen is an Equal Employment Opportunity Employer and will give your resume full consideration for any posted and available position.

Submit resumes and a cover letter via email to  No phone calls, please.

• Fluorescence In-Situ Hybridization (FISH)
• Real-time Polymerase Chain Reaction (PCR)
• Cytogenetic chromosome analysis
• Next Generation Sequencing (NGS)
• Pharmacogenomics (PGx)
• Chromosomal Microarray (CMA)

• Knowledge of genetics laboratory processes.
• Basic computer skills.
• Ability to work weekends and holidays, as required and/or on rotation.
• Ability to perform well in supervisor's absence.
• Excellent interpersonal and communication skills are required.

• Must qualify as testing personnel performing high complexity testing as defined by CLIA.
• 4-year bachelor's degree
• Three or more years of experience as a genetics technologist.

• Bachelor's degree in a chemical, physical, biological, or clinical laboratory science/medical technology.
• ASCP certification in cytogenetics, molecular biology, or medical technology
• Additional related education and/or experience.
• Qualifies as a General Supervisor as defined under CLIA '88.

Position: IT Project Manager (Mid-Level)

Role Type: Contract | Work Arrangement: Hybrid — minimum 2 days per week on-site in Phoenix, AZ

Overview

We are seeking a mid-level IT Project Manager to coordinate and drive delivery across a portfolio of 6-8 concurrent technology initiatives spanning AI adoption, intelligent automations, data analytics, application modernization, and cloud infrastructure. This is not a single-project PM role — it requires someone who can manage a portfolio view, hold multiple teams accountable, identify risks and communication gaps early, and keep leadership well-informed.

The right candidate is organized, direct, and delivery-oriented. They don't just track tasks — they track outcomes, verify quality, and escalate before problems become crises. We expect this individual to quickly establish a consolidated view of all active initiatives, stand up a regular reporting cadence with both delivery teams and executive stakeholders, and demonstrate tangible impact within the first few months by improving visibility, unblocking stalled work, and bringing structure to a fast-moving portfolio.

Key Responsibilities

Portfolio Coordination & Delivery Management

• Maintain a consolidated view of all active initiatives — status, milestones, owners, dependencies, and risks
• Hold internal teams and vendor partners accountable for committed deliverables and timelines
• Identify and manage cross-initiative dependencies and resource conflicts
• Verify that deliverables meet acceptance criteria — not just "done" but "done right"
• Communication & Stakeholder ManagementEstablish and maintain a regular reporting cadence (weekly team updates, biweekly executive summaries)
• Prepare clear, concise portfolio status updates for the Director of Architecture and CIO
• Proactively identify communication gaps between teams, between business and IT, and between onshore and offshore contributors
• Tailor communications to the audience — technical detail for delivery teams, outcome-focused summaries for executives

Risk, Issue & Vendor Management

• Proactively identify delivery risks and escalate early with recommended mitigations
• Track and manage issue resolution across initiatives
• Coordinate with vendor partners on delivery expectations, SOW commitments, and quality standards. A small portion of the automation initiatives involve an offshore vendor team
• Ensure vendor deliveries are aligned with timelines and integrated with internal workstreams

Active Initiative Portfolio

The PM will coordinate across the following initiative areas:

• AI Enablement: Enterprise Microsoft Copilot adoption (M365 Copilot, PowerBI Copilot, Copilot Studio), AI for SDLC (developer tooling and GenAI frameworks)
• Intelligent Automations: Agentic automations with Copilot Studio, Power Platform migration from legacy RPA
• Data & Analytics: Data analytics platform build-out (pipeline modernization, semantic models, self-service reporting)
• Application Modernization: Containerization (ECS migration from EC2-hosted workloads)
• Infrastructure: Cloud infrastructure optimization initiatives
• Management Reporting: Executive dashboards, initiative scorecards, and periodic leadership updates

Must-Have Qualifications

• Bachelor's degree in Information Technology, Business Administration, Computer Science, or a related discipline
• Experience managing multiple concurrent IT initiatives simultaneously — portfolio-level coordination, not just single-project delivery
• Strong accountability and escalation discipline — comfortable holding people to commitments and raising flags early, even when it's uncomfortable
• Excellent communication skills — can synthesize technical initiative status into clear, actionable executive updates
• Delivery-oriented mindset — tracks outcomes and quality, not just task completion
• Enough IT/software delivery literacy to have credible conversations with technical teams and spot when things don't add up

Nice-to-Have

• Experience with Agile delivery (sprint planning, retrospectives) and hybrid Agile/Waterfall environments
• Familiarity with Jira for project tracking
• Experience coordinating vendor-delivered work (SOW tracking, delivery validation)
• Exposure to any of the initiative domains listed above (AI/ML, data platforms, containerization, cloud infrastructure)
• PowerBI or similar tool experience for building initiative health dashboards

Delivery Model & Tools

• Hybrid Agile/Waterfall — software initiatives run in Agile sprints while infrastructure and platform work follows milestone-based delivery. Primary tools: Jira, Microsoft 365 (Teams, SharePoint, PowerPoint). The PM should be comfortable creating dashboards and status reports using available tools.