Education And Training Jobs in Phoenix, AZ

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

It is all about learning and growing. Our Bank Customer Service & Sales role may be a new career for you. There’s a lot to learn, but the journey is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid three-month training program includes all training materials, class discussions, hands-on training, and e-learning modules. Our in-office development program provides the training you need and the encouragement to create a proactive and independent support style to service our membership.

We are currently seeking dedicated professionals to work in our Phoenix office for future customer service and sales opportunities in 2026. The office is located at Norterra Dr. (Happy Valley) and I-17. We have various schedules ranging from 6:00 am to 10:00 pm local time. These roles include a shift differential of 15% for any weekday hours worked after 6:00 pm and any hours worked on Saturday or Sunday. Weekly work schedules vary and will include one weekend day. We have new training classes starting every month. Military veterans and spouses are highly encouraged to apply. Relocation assistance is not available for this position.

As a Bank Customer Service & Sales Representative, you'll work within defined guidelines to facilitate the financial security of members through needs-based sales and service conversations on a single Banking line of business or product set (for example, deposits, credit cards, and website customer support). In this role, you will make a difference to our members as you identify immediate and underlying financial needs and respond with relevant solutions through offering USAA Banking products and services.

What you'll do:

• Handle inbound member calls in a fast-paced contact center environment

• Use effective communication probing questions and critical thinking skills to identify member needs and provide relevant solutions which may include offering banking products

• Efficiently navigate multiple systems and programs while maintaining an engaging member interaction that may occur across multiple channels.

• Develop banking product knowledge to attract new members and expand relationships with current members through product acquisition

• Advise and educate members on available USAA digital tools and resources to improve the user experience

• Provide outstanding member service by demonstrating empathy, active listening, and professionalism

• Apply strong time and call management skills in assisting members with banking needs

• Embrace continuous improvement and development through coaching and collaboration with manager and team members

What you have:

• High School Diploma OR GED

• Ability to provide outstanding customer service for our members by communicating clearly and professionally by phone or email to process banking requests and provide information on banking products

• Ability to prioritize and multi-task while navigating through multiple business applications

• Strong interpersonal and communication skills

• Successful completion of a job-related assessment is required

What sets you apart:

• 1 year of proven customer engagement in a needs‑based sales environment, demonstrating your ability to assess client needs, recommend appropriate solutions, and build trust—core expectations in financial advisory and service roles.

• Experience thriving in a high‑volume, fast‑paced contact center

• Over six months of high‑volume phone engagement (60%+), demonstrating strong communication, de‑escalation skills, and confidence handling complex customer matters.

• US military experience through military service or a military spouse/domestic partner

Compensation range: The hiring range for this position is: $43,680.00 - $44,680.00

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

It is all about learning and growing. Our Bank Customer Service & Sales role may be a new career for you. There’s a lot to learn, but the journey is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid three-month training program includes all training materials, class discussions, hands-on training, and e-learning modules. Our in-office development program provides the training you need and the encouragement to create a proactive and independent support style to service our membership.

We are currently seeking dedicated professionals to work in our Phoenix office for future customer service and sales opportunities in 2026. The office is located at Norterra Dr. (Happy Valley) and I-17. We have various schedules ranging from 6:00 am to 10:00 pm local time. These roles include a shift differential of 15% for any weekday hours worked after 6:00 pm and any hours worked on Saturday or Sunday. Weekly work schedules vary and will include one weekend day. We have new training classes starting every month. Military veterans and spouses are highly encouraged to apply. Relocation assistance is not available for this position.

As a Bank Customer Service & Sales Representative, you'll work within defined guidelines to facilitate the financial security of members through needs-based sales and service conversations on a single Banking line of business or product set (for example, deposits, credit cards, and website customer support). In this role, you will make a difference to our members as you identify immediate and underlying financial needs and respond with relevant solutions through offering USAA Banking products and services.

What you'll do:

• Handle inbound member calls in a fast-paced contact center environment

• Use effective communication probing questions and critical thinking skills to identify member needs and provide relevant solutions which may include offering banking products

• Efficiently navigate multiple systems and programs while maintaining an engaging member interaction that may occur across multiple channels.

• Develop banking product knowledge to attract new members and expand relationships with current members through product acquisition

• Advise and educate members on available USAA digital tools and resources to improve the user experience

• Provide outstanding member service by demonstrating empathy, active listening, and professionalism

• Apply strong time and call management skills in assisting members with banking needs

• Embrace continuous improvement and development through coaching and collaboration with manager and team members

What you have:

• High School Diploma OR GED

• Ability to provide outstanding customer service for our members by communicating clearly and professionally by phone or email to process banking requests and provide information on banking products

• Ability to prioritize and multi-task while navigating through multiple business applications

• Strong interpersonal and communication skills

• Successful completion of a job-related assessment is required

What sets you apart:

• 1 year of proven customer engagement in a needs‑based sales environment, demonstrating your ability to assess client needs, recommend appropriate solutions, and build trust—core expectations in financial advisory and service roles.

• Experience thriving in a high‑volume, fast‑paced contact center

• Over six months of high‑volume phone engagement (60%+), demonstrating strong communication, de‑escalation skills, and confidence handling complex customer matters.

• US military experience through military service or a military spouse/domestic partner

Compensation range: The hiring range for this position is: $43,680.00 - $44,680.00

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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Fusion Medical Staffing is seeking an experienced Cardiovascular Intensive Care Unit Registered Nurse for an exciting Travel Nursing job in Phoenix, AZ. Shift: Inquire Start Date: ASAP Duration: 13 weeks

Travel CVICU RN

Company: Fusion Medical Staffing

Location: Facility in Phoenix, Arizona

Fusion Medical Staffing is seeking a CVICU RN for a 13-week travel assignment in Phoenix, Arizona. As a member of our team, you'll have the opportunity to make a positive impact on the lives of patients while enjoying competitive pay, comprehensive benefits, and the support of a dedicated clinical team.

• One year of recent experience as an CVICU RN
• Valid RN license in compliance with state regulations
• Current BLS (AHA/ARC) and ACLS (AHA/ARC) certifications

• Critical Care Registered Nurse (CCRN) certification
• TNCC, NIHSS certification
• Other certifications or licenses may be required for this position

The ICU Registered Nurse is responsible for providing comprehensive, critical care to patients in the intensive care unit. This role encompasses assessing and monitoring critically ill patients, operating life-support equipment, administering advanced treatments, and collaborating with multidisciplinary healthcare teams. The position requires strong critical care skills, advanced clinical judgment, excellent communication, and a commitment to maintaining the highest standards of patient safety and professional ethics in high-acuity settings.

• Assess and monitor critically ill patients, recognizing and responding to subtle changes in patient condition
• Administer complex medications and treatments in accordance with approved critical care nursing techniques
• Operate and manage advanced life support equipment
• Ensure patient safety and comfort in high-acuity ICU environments, addressing physical and emotional needs
• Record significant conditions, reactions, and interventions, notifying the appropriate provider of changes in patient status
• Perform and interpret advanced hemodynamic monitoring, including arterial lines, central venous pressure, and pulmonary artery catheters
• Accurately document all assessments, interventions, and patient responses in the medical record in a timely manner to ensure continuity of care and compliance with regulatory standards
• Provide education to patients and families regarding the ICU environment, treatments, and recovery expectations
• Communicate closely with interdisciplinary healthcare teams to optimize patient care
• Maintain proficiency in critical care procedures and technologies through ongoing education and training
• Adhere to strict infection control protocols to protect immunocompromised patients and reduce risks
• Engage in quality improvement initiatives to enhance ICU patient outcomes and operational efficiency
• Perform other duties as assigned within scope
• Adhere to hospital safety protocols, infection control guidelines, and regulatory standards

• Critical thinking, service excellence, and good interpersonal communication skills
• The ability to read, write, and communicate in the English language
• Ability to read/comprehend written instructions, follow verbal instructions, and proficiency in PC skills
• Physical Abilities - Must be able to remain in a stationary position, move about, move equipment (50-100lbs), push, pull, and bend
• Interpersonal Skills - Must be able to work effectively with a variety of personnel (professional and ancillary) to present a positive attitude and professionalism
• Technical/Motor Skills - Must have the ability to grasp, perform fine manipulation, push/pull, and move about when assisting with procedures and/or using department equipment
• Mental Requirements - Must be able to cope with frequent contact with the general public and customers while meeting deadlines under pressure. Must be able to work under close supervision occasionally, as well as working without assistance from other personnel. Must be able to contend with irregular activity schedules occasionally and continuous concentration to detail
• Sensory - Must possess visual acuity and ability to effectively communicate

• Highly competitive pay for travel professionals
• Comprehensive medical, dental, and vision insurance with first day coverage
• Paid Time Off (PTO) after 1560 hours
• Life and Short-term disability offered
• 401(k) matching
• Aggressive Refer-a-friend Bonus Program
• 24/7 recruiter support
• Reimbursement for licensure and CEUs

At Fusion Medical Staffing, our goal is to improve the lives of everyone we touch, and we're always looking for people like you to join our mission. Your passion for helping others deserves a partner just as committed to supporting you — that’s why we offer day one insurance, $0 copay for mental health services, scholarships and awards, exclusive discounts, and more. From your personal recruiter to our clinical and traveler experience teams, we’re here to guide and celebrate you along your journey. You take care of others; we take care of you.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Other duties may be assigned. This job description is not a comprehensive list of all activities, duties, or responsibilities that are required of the employee for this job and is subject to change at any time with or without notice.

Start your rewarding career as a Travel CVICU RN with Fusion Medical Staffing and join our mission to improve lives. Apply now!

*Fusion is an EOE/E-Verify Employer

About Fusion Medical Staffing:

Fusion Medical Staffing provides career opportunities to healthcare professionals by helping medical facilities fill their staffing needs. Fusion staffs a variety of specialties within the nursing and allied healthcare fields. We offer competitive pay packages and benefits that travelers deserve. At Fusion, you can seriously choose your own adventure!

Fusion's purpose is to ensure that everyone we touch has a better life. We strive to be humble, driven and positive in all our actions!

Specialty Fields:

• Cardiopulmonary
• Cath Lab
• Home Health
• Laboratory
• Long Term care
• Nursing
• Radiology
• Therapy

Our client, ranked as the #1 University for innovation, is hiring an Instructional Design Strategist/Educational Technology Manager contract-to-hire to join their team!

This individual will act as both a strategic advisor and hands-on contributor, partnering closely with founding faculty, curriculum leadership, and enterprise IT/Learning Experience (LX) teams to design scalable, compliant, and innovative learning solutions that support modern medical education.

Serve as the acting Educational Technology Manager for the new School of Medicine and Medical Engineering, consulting on and supporting the design of the end-to-end educational technology ecosystem in alignment with curriculum innovation and LCME accreditation requirements.

Hourly Rate: up to $45/hour

Converting Salary: Up to $85,000/year (Full Benefits & Reduced Tuition Credit Offerings!)

Employment Type: W2 Only (cannot provide sponsorship)

Location: Phoenix, AZ (hybrid)

Hire Type: Contract-to-Hire

*3 months contract before conversion

Requirements/Day to Day:

• Background in instructional design, educational technology, or learning experience design, ideally within medical education, healthcare education, or higher education.
• Lead research, evaluation, and selection of instructional technologies, supporting the core academic technology stack, including: LMS, assessment/eval, media capture/content
• Contribute to the design and implementation of AI-supported solutions for teaching, learning, and assessment, with a strong emphasis on ethnicity, regulatory, compliance
• Collaborate closely with founding faculty, curriculum leaders, and central IT/LX partners to translate complex pedagogical, clinical, and accreditation requirements into scalable, workflow-driven systems.

Administrative Assistant 3

Pay: $20.00 per hour (Weekly Pay)

Location: Phoenix, Arizona 85007

Schedule Details: Monday - Friday | 8 AM - 5 PM

Job Description

We are seeking a detail-oriented Administrative Assistant to provide clerical and administrative support to ensure efficient daily operations and high-quality service for both internal teams and the public.

This role includes greeting visitors, managing incoming communications, maintaining filing systems, coordinating mailings, and supporting office functions such as supply inventory and equipment maintenance.

The ideal candidate will also assist with data entry and reporting, support training and inspection programs, coordinate public meeting logistics, and collaborate across departments to ensure accurate communication and timely completion of tasks.

Primary Responsibilities:

• Providing clerical and administrative support in order to ensure that internal and external customer services are provided in an effective and efficient manner.
• Greet, assist and/or direct visitors and the public.
• Receive, direct and relay telephone messages and fax messages, direct the general public to the appropriate staff member
• Open and date stamp all general correspondences, maintain the general filing systems and file correspondences
• Maintain an adequate inventory of office supplies
• Respond to public inquiries and coordinate the repair and maintenance of office equipment.
• Complies and inputs data into database for the Inspections Program, ability to summarize data for the various report
• Assist the Education and Training Program answering questions regarding the training schedule, forms, and inputting the data into the database
• Assists the reclamation department with delivery and pick up security documents to the State Treasurer's Office
• Handle communications regarding obtaining mailing addresses for public meetings
• Coordinate public notice mailings
• Provide reclamation department support for public meetings including updating documents, agendas, etc.

Required Qualifications:

• 3-5 years of administrative experience
• Google, FileMaker Pro, Microsoft Access, Microsoft