Information Technology Jobs in Phoenix, AZ

774 positions found

Information Technology Professional
🏢 US Navy
Salary not disclosed
Phoenix, AZ 4 days ago
When warfare moves at the speed of technology, we need personnel who can always keep us one step ahead of our enemies. As an Information Professional Officer, you lead your team of Enlisted Information Systems Technicians to ensure the delivery of communications capabilities by operating, maintaining and securing our networks around the globe. Assist with top secret cyberwarfare missions and discover tactical and strategic advantages afloat and ashore. IPO is a big job, but your team will always have your back.

Want to start your journey with the Navy?

Apply Now

Officer None

What to Expect

Information Professional Officer

More Information

Responsibilities

Information Professional Officers (IPOs) oversee the seamless operation of the global Naval network environment. Their responsibilities include:

  • Leading the Naval network warfare missions in developing tactics and procedures to realize tactical, strategic and business advantages afloat and ashore
  • Driving interoperability with joint, allied and coalition partners
  • Building professional excellence through education, training and certification and milestone qualifications
  • Optimizing organizational effectiveness through cutting-edge technologies, knowledge management techniques and a culture of innovation
  • Helping to develop and deploy information systems, command and control and space systems
  • Serving as a key part of the Information Dominance Corps in its mission to gain a deep understanding of the inner workings of adversaries
  • Overseeing the work of Information Systems Technicians - Enlisted Sailors (no degree required) who serve as specialists in information technology


Work Environment

Information Professionals serve in challenging roles of increasing scope and responsibility both afloat and ashore. This could include:

  • Serving as part of Battle Group staffs on ships at sea
  • Working in C4I/Space/Surveillance on shore tours
  • Serving on major Navy and joint staffs
  • Serving in command of key communication and surveillance facilities around the globe


Training & Advancement

Those pursuing an Information Professional Officer position are required to attend Officer Candidate School (OCS) in Newport, RI.

Upon completion, candidates typically attend a five-week IP Basic Course of instruction in Pensacola, FL, before or during their initial assignment. IPOs must complete specific qualifications as part of their training during Fleet tours and are expected to pursue advanced education opportunities.

Promotion opportunities are regularly available but competitive and based on performance.

Post-Service Opportunities

Specialized training received and work experience gained in the course of service can lead to valuable credentialing and occupational opportunities in related fields in the civilian sector.

Education Opportunities

Wherever you are in your professional career, the Navy can help ease your financial burdens and advance your career with generous financial assistance and continuing education programs. Beyond professional credentials and certifications, Information Professional Officers can advance their education by:

  • Pursuing opportunities at institutions such as Naval Postgraduate School (NPS) or Navy War College (NWC)
  • Completing Joint Professional Military Education (JPME) at one of the various service colleges

Postgraduate education is important to the success of the Information Professional. Most IPs will complete a master's degree in C4I, space, information systems, computer science or modeling and simulation.

There's also potential to pursue a graduate certificate, DoW certifications, federal executive fellowships and information assurance scholarships and internships.

Qualifications & Requirements

A degree from a four-year college or university is a minimum educational requirement to become a Commissioned Officer. Candidates seeking an Information Professional Officer position must have a bachelor's degree from a regionally accredited institution in a technical field, preferably in one of following fields: Information Systems, Electrical Engineering, Computer Engineering, Information Operations, Computer Science, Systems Engineering, General Engineering.

All candidates must also be: U.S. citizens, willing to serve worldwide, eligible for a Top Secret/Sensitive Compartmented Information (SCI) security clearance and qualified for sea duty.

General qualifications may vary depending upon whether you're currently serving, whether you've served before or whether you've never served before.

Part-Time Opportunities

There are part-time opportunities available as an Information Professional Officer.

Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Information Professional Officers in the Navy Reserve typically work at a location close to their homes.

For annual training, Information Professional Officers may serve anywhere in the world, whether on a ship at sea or at bases and installations on shore.

Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors.

Most of what you do in the Navy Reserve is considered training. The basic Navy Reserve commitment involves training a minimum of one weekend a month (referred to as drilling) and two weeks a year (referred to as Annual Training) - or the equivalent of that.

Information Professional Officers in the Navy Reserve serve in an Officer role. Before receiving the ongoing professional training that comes with this job, initial training requirements must first be met.

For current or former Navy Officers (NAVET): Prior experience satisfies the initial leadership training requirement - so you will not need to go through Officer Training again.

Officers who previously held a commission in another United States Military Service, National Oceanic and Atmospheric Administration, Public Health Service, or United States Coast Guard are exempt from attending ODS or LDO/CWO Academy.

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Not Specified
Instructional Designer & Technology Strategist
🏢 Swoon
Salary not disclosed
Phoenix, AZ 2 days ago

Our client, ranked as the #1 University for innovation, is hiring an Instructional Design Strategist/Educational Technology Manager contract-to-hire to join their team!


This individual will act as both a strategic advisor and hands-on contributor, partnering closely with founding faculty, curriculum leadership, and enterprise IT/Learning Experience (LX) teams to design scalable, compliant, and innovative learning solutions that support modern medical education.


Serve as the acting Educational Technology Manager for the new School of Medicine and Medical Engineering, consulting on and supporting the design of the end-to-end educational technology ecosystem in alignment with curriculum innovation and LCME accreditation requirements.


Hourly Rate: up to $45/hour

Converting Salary: Up to $85,000/year (Full Benefits & Reduced Tuition Credit Offerings!)


Employment Type: W2 Only (cannot provide sponsorship)

Location: Phoenix, AZ (hybrid)


Hire Type: Contract-to-Hire

*3 months contract before conversion


Requirements/Day to Day:

  • Background in instructional design, educational technology, or learning experience design, ideally within medical education, healthcare education, or higher education.
  • Lead research, evaluation, and selection of instructional technologies, supporting the core academic technology stack, including: LMS, assessment/eval, media capture/content
  • Contribute to the design and implementation of AI-supported solutions for teaching, learning, and assessment, with a strong emphasis on ethnicity, regulatory, compliance
  • Collaborate closely with founding faculty, curriculum leaders, and central IT/LX partners to translate complex pedagogical, clinical, and accreditation requirements into scalable, workflow-driven systems.
Not Specified
Entry Level Software Developer
✦ New
Salary not disclosed
Phoenix, AZ 1 day ago

SkillStorm is actively seeking full-time Entry Level Software Developers for one our Fortune 100 clients. An ideal candidate is one with a strong technical mindset, exceptional problem-solving skills, and logical reasoning abilities. This is an on-site position.

You will spend 12 weeks collaborating in team-based settings, undertaking diverse, real-world projects to prepare for seamless integration into our clients' operations. Once training is complete, you will be deployed to our enterprise or government clients, ready to have an immediate impact on day one.


Entry Level Software Developer Requirements:



  • Must possess a Bachelor's degree
  • Must have 9 months+ of TECHNICAL experience
  • Must be relocatable to multiple different locations and in office
  • Ability to earn a government security clearance
  • Possess a strong understanding of programming principles, data structures, algorithms, databases, and SQL, enabling the development of software solutions.
  • Experience with software development and programming using Java, C#, or similar object-oriented programming language.
  • Legally authorized to work in the U.S. under SkillStorm's W2; not a C2C position. EOE, including disability/vets.
  • Strong analytical and problem-solving skills along with a logical mindset to tackle complex challenges to develop effective and innovative solutions.
  • Demonstrate excellent verbal and written communication skills, facilitating clear and effective interactions with team members, stakeholders, and clients.

Entry Level Software Developer Responsibilities



  • Develop new applications and modify existing applications using programming languages, platforms, frameworks, and tools used by our clients.
  • Develop well-structured, readable, and efficient code to solve specific tasks or improve existing applications. Adhere to coding standards and best practices to maintain high-quality software.
  • Identify, diagnose, and fix bugs in software applications, ensuring that the applications run smoothly and efficiently. Provide technical support and problem resolution related to software issues.
  • Engage in code review sessions with peers to ensure code quality, share knowledge, and learn from others. Provide constructive feedback and suggest improvements to optimize performance.
  • Assist in the deployment and testing of applications to production environments, ensuring that they meet performance benchmarks and are compatible with other system components.
  • Work closely with other departments, such as quality assurance, project management, and product management, to ensure that projects are delivered on time and meet predefined objectives. Communicate ongoing activities and results to business sponsors, stakeholders, and management.

Where SkillStorm stands out:



  • Competitive salary
  • Enterprise level technology training and certification
  • Opportunity to work for enterprise companies and government agencies
  • Health, Vision, Dental, and Life Insurance with 401K
  • Continuous mentorship and support

About SkillStorm


Founded in 2002, SkillStorm was built on the mission of accelerating careers in high-demand technologies. We design, build, and deploy Stormers from all backgrounds and experience levels in today's in-demand technologies such as AWS, Salesforce, PEGA, ServiceNow, and Appian.


We are committed to hiring and training college graduates and veterans for high-growth technology careers with our enterprise and government clients. Through these dedicated efforts, we are able to build a reliable, exclusive pipeline of high-quality, U.S.-based tech talent with the skills and clearance levels required to support our client's critical technology initiatives.


Equal Opportunity Employer


All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.


Location: Florida

Not Specified
Customer Service Specialist
✦ New
Salary not disclosed
Phoenix, AZ 1 day ago
Tessenderlo Kerley, Inc. is a company of diverse businesses unified by shared values and vision.

We serve the agriculture, mining, industrial and water reclamation markets with a broad range of products and technologies, worldwide.

Serving these customers well is a passion and a commitment-one that the people of Tessenderlo Kerley find rewarding, empowering and meaningful.

If you want the work you do to make a positive impact on the world in which we live, and work alongside innovative, quality-focused people of vision, Tessenderlo Kerley is the right place for you.

Job Description Are you a supply chain-savvy problem solver who takes pride in accuracy, responsiveness, and delivering exceptional service? As a Customer Service Specialist, you’ll play a key role in supporting both internal teams and external customers throughout the full order process.

This role is ideal for someone who thrives in a fast-paced environment, pays close attention to the details, and approaches every challenge with a solutions-first mindset.

You’ll ensure orders flow smoothly, troubleshoot issues before they impact the customer, and build strong relationships that support our long-term business success.

Please Note: This role is primarily office-based.

After 90 days, you’ll have the opportunity to work from home up to 1-2 days per week.

Why Join Us? PandoLogic.

Keywords: Customer Service Representative, Location: Phoenix, AZ
- 85013
Not Specified
Bus Systems Analyst
🏢 V2Soft
Salary not disclosed
Phoenix 6 days ago
V2Soft is a global leader in IT services and business solutions, delivering innovative and cost-effective technology solutions worldwide since 1998.

We have headquarteerd in Bloomfiled Hills, MI and have 16 offices spread across six countries.

We partner with Fortune 500 companies to address complex business challenges.

Our services span AI, IT staffing, cloud computing, engineering, mobility, testing, and more.

Certified with CMMI Level 3 and ISO standards, V2Soft is committed to quality and security.

Beyond our work, we actively support local communities and non-profits, reflecting our core values.

Join us to be part of a dynamic and impactful global company! Please visit us at to know more .

Must Have Skills: Excel Macro coding/scripting, API Governance, Google Apigee (API management dev portal to pull and abstract APIs), Akamai API Security Maintain and update the enterprise API inventory across multiple teams.

Partner with product owners and engineering leads to gather accurate API details and documentation.

Coordinate quarterly API attestation activities Nice to Have Skills: 3–5 years of experience as a Business Analyst, Technical Analyst, or similar role.

Strong understanding of APIs, integration concepts, or systems architecture (no coding required).

Advanced proficiency with Excel, SharePoint, Outlook, and collaboration tools.

• Strong data validation, documentation, and organizational skills.

Excellent communication and stakeholder management abilities.

• Experience with process automation tools (e.g., Power Automate, ADF, ServiceNow workflows).

Education: Bachelor's Degree.

V2Soft is an Equal Opportunity Employer ( EOE).

We welcome applicants from all backgrounds, including individuals with disabilities and veterans.

to view all of our open opportunities and to learn more about our benefits.
Not Specified
Quality Assurance Manager
✦ New
Salary not disclosed
Phoenix, AZ 1 day ago

We are looking for an experienced QA Manager with 10+ years of experience in software quality assurance and a strong background in leading QA teams, test automation, and performance testing. The ideal candidate will be responsible for defining and implementing QA strategies, managing test processes, and ensuring high-quality software delivery across multiple projects. This role requires hands-on expertise with automation frameworks such as Selenium and Playwright, as well as experience with load testing and test management tools.


Key Responsibilities


  • Lead and manage the QA team, including QA engineers, automation engineers, and test analysts.
  • Define and implement QA strategy, testing standards, and best practices across projects.
  • Design and oversee automated testing frameworks using tools such as Selenium, Playwright, or similar technologies.
  • Ensure comprehensive test coverage across functional, regression, integration, and performance testing.
  • Collaborate with product managers, developers, and DevOps teams to ensure quality throughout the SDLC.
  • Implement continuous testing practices within CI/CD pipelines.
  • Manage and monitor test planning, execution, defect tracking, and reporting.
  • Oversee load testing and performance testing activities using industry-standard tools.
  • Ensure proper usage of test management tools for test case management, traceability, and reporting.
  • Identify quality risks and proactively implement mitigation strategies.
  • Drive automation-first testing strategies to improve efficiency and reduce manual testing efforts.
  • Conduct QA metrics analysis and reporting to leadership.
  • Mentor and coach QA team members to improve technical and testing skills.


Required Skills


  • 10+ years of experience in Software Quality Assurance, including 3–5 years in a leadership or QA management role.
  • Strong hands-on experience with test automation tools such as Selenium and Playwright.
  • Experience developing and maintaining automation frameworks.
  • Experience with performance and load testing tools (e.g., JMeter, LoadRunner, Gatling, or similar).
  • Experience using test management tools such as TestRail, Zephyr, qTest, or similar.
  • Strong understanding of SDLC, STLC, and Agile/Scrum methodologies.
  • Experience integrating automation into CI/CD pipelines (Jenkins, GitHub Actions, GitLab CI, etc.).
  • Experience with API testing tools such as Postman or RestAssured.
  • Strong knowledge of defect management processes and tools such as Jira.
  • Excellent leadership, communication, and stakeholder management skills.
  • Experience with microservices architecture and API-driven systems.
  • Familiarity with containerized environments (Docker, Kubernetes).
  • Exposure to security testing and DevSecOps practices
  • Banking and Financial domain experience is plus
Not Specified
Data Steward Senior Analyst (Record Retention & Deletion policy and processes )
Salary not disclosed
Phoenix, AZ 2 days ago

As a Data Steward Senior Analyst, you are part of a team responsible for enabling and supporting compliance with data-related enterprise policies within their domains/business units. You and your team are responsible for identifying critical data and associated risks, maintaining data definitions, classifying data, supporting data sourcing / usage requests, measuring Data Risk Controls, and confirming Data Issues are remediated. You have the opportunity to partner across various business units, technology teams, and product/platform teams to define and implement the data governance strategy, supervising and leading data quality, resolving data/platform issues, and driving consistency, usability, and governance of specific product data across the enterprise.


In addition, this role will play a key part in effectively communicating new and updated data-related policies to the teams responsible for compliance. The individual must be skilled in preparing clear, engaging presentations that translate formal policy language into practical, easy-to-understand guidance and “tell the story” behind the policy requirements. The role will also support the delivery of training sessions, facilitate policy office hours, and serve as a go-to resource for questions related to data governance and retention compliance.


Your Primary Responsibilities may include:

• Assist in identifying data-related risks and associated controls for key business processes. Risks relate to Record Retention (primary), Data Quality, Data Movement, Data Stewardship, Data Protection, Data Sharing, among others.

• Develop training materials and educate organization on Record Retention and Deletion processes and procedures.

• Develop deep understanding of key enterprise data-related policies and serve as the policy expert for the business unit, providing education to teams regarding policy implications for business.

• Collaborate with and influence product managers to ensure all new use cases are managed according to policies.

• Influence and contribute to strategic improvements to data assessment processes and analytical tools.

• Support current regulatory reporting needs via existing platforms, working with upstream data providers, downstream business partners, as well as technology teams.

• Subject matter expertise on multiple platforms.

• Responsible to partner with the Data Steward Manager in developing and managing the data compliance roadmap.


Qualifications include:

• 5 + years of experience in a similar role involved with ensuring compliance with Record Retention and Deletion policies.

• Strong communication skills and ability to influence and engage at multiple levels and cross functionally.

• Intermediate understanding of Data Management and Data Governance concepts (metadata, lineage, data quality, etc.) and prior experience.

• 5+ years of Data Quality Management experience.

• Strong familiarity with data architecture and/or data modeling concepts

• 5+ years of experience with Agile or SAFe project methodologies

• Bachelor’s degree in Finance, Engineering, Mathematics, Statistics, Computer Science or other similar fields.

• Preferred: Experience in Travel Industry.

• Preferred: Knowledge of RCSA (Risk Control Self-Assessment) methodology


Leadership Skills may include:

• Makes Decisions Quickly and Effectively: Drives effective outcome through decision making authority. Displays judgement and discretion in order to ensure deliverables are sufficient to the American Express policy and overall compliance.

• Drives Innovation & Change: Provides systematic and rational analysis to identify the root cause of problems. Is prepared to challenge the status quo and drive innovation. Makes informed judgments, recommends tailored solutions.

• Leverages Team - Collaboration: Coordinates efforts within and across teams to deliver goals, accountable to bring in ideas, information, suggestions, and expertise from others outside & inside the immediate team.

• Communication: Influences and holds others accountable and has ability to convince others. Identifies the specific data governance requirements and is able to communicate clearly and in a compelling way.

Not Specified
Policy Typist
✦ New
Salary not disclosed
Phoenix, AZ 1 day ago
We offer a well-rounded benefits package effective the first of the month after commencement of employment. Benefits include such plans as a company paid life insurance and disability policies, 401(K), medical, dental, vision, paid time off and much more! AMERICAN TITLE SERVICE AGENCY EMPLOYEES ARE DEDICATED TO THE FOLLOWING: A commitment to a value system based on the respect for dignity of all individuals, whether customer or supplierAdherence to the highest ethical standards and expectation that each associate will maintain consistency, persistence and above all, integrityStriving for excellence in all that we undertake, encouraging consistent and continuous improvement in all resultsRecognizing that "Above all Else...Service"! to our customers maintains our existenceAccepting responsibility and communicating clearly if we cannot honor a commitment 

This is a direct-hire, part-time position. This position requires an independent worker able to handle daily data entry functions including, but not limited to, preparing title policies, typing, scanning, printing, preparing mail. Responsibilities Create Title Policies within Title SoftwareTypingScanningDaily/Periodic ReportingBacking up the front desk Receptionist for lunch, breaks and vacationsOther duties as assigned Qualities Strong computer skills/aptitudeStrong verbal, written and email communication skillsFocused on Customer/Co-Employee ServiceTeam playerSound organizational skillsSelf-starterDetail Oriented/AccurateDiplomaticPerform well under heavy workload and strict deadlines
2 years of escrow or title experience
All your information will be kept confidential according to EEO guidelines. PandoLogic. Keywords: Data Entry Clerk, Location: Phoenix, AZ - 85013
Not Specified
Courier Service Provider (Hiring Immediately)
Salary not disclosed
Phoenix, AZ 2 days ago

Why Deliver with DoorDash?

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you. Whether you’re looking for a side hustle or a full-time gig, delivering with DoorDash gives you the opportunity to earn extra cash on your terms.

  • Multiple ways to earn:Whether you’re delivering meals, groceries, or retail orders, DoorDash offers diverse earning opportunities so you can maximize your time.
  • Total flexibility:Dash when it works for you. Set your own hours and work as much—or as little—as you want. 
  • Know how much you'll make:Clear and concise pay model lets you know the minimum amount you will make before accepting any offer.
  • Instant cash flow:Get paid the same day you dash with DoorDash Crimson*. No deposit fees, no waiting.
  • Quick and easy start:Sign up in minutes and get on the road fast.**
  • Simple Process:Just pick up, drop off, and cash out. Payday is in your back pocket.

Basic Requirements

  • 18+ years old*** (21+ to deliver alcohol)
  • Any car, scooter, or bicycle (in select cities)
  • Driver's license number
  • Social security number (only in the US)
  • Consistent access to a smartphone

How to Sign Up

  • Click “Sign UpApply Now” and complete the sign up process
  • Download the DoorDash Dasher app and go

*Subject to eligibility requirements and successful ID verification. The DoorDash Crimson Deposit Account is established by Starion Bank, Member FDIC. The DoorDash Crimson Visa® Debit Card is issued by Starion Bank.

**Subject to eligibility..

***Must be 19+ in Arizona, California, Colorado, Delaware, Florida, Georgia, Idaho, Kentucky, Montana, New Jersey, New Mexico, Texas, Utah, and West Virginia

Additional information

Dashing with DoorDash is a great earnings opportunity for anyone looking for part-time, seasonal, flexible, weekend, after-school, temporary, steady delivery gig. Deliver with DoorDash and earn extra cash while being your own boss. Dash when it works for you. Sign up today.

temporary
Service Technician Phoenix
✦ New
Salary not disclosed
Phoenix, AZ 1 day ago
Service Technician Phoenix

Build a Career That Matters with One of the World's Most Respected Employers!

- - - - - - - - - - - -

KEY EXPECTED ACHIEVEMENTS

  • In-house and onsite installation of forklift and other material handling tires using a hydraulic tire press.
  • Dismount, mount tires, and service the customer product as specified by the customer order.
  • Perform preventive maintenance and ensure cleanliness of all equipment including service vehicles.
  • Report to the Service Manager immediately any material that does not meet quality standards, equipment that requires maintenance, delays at customer sites, potential issues with customer equipment before servicing, accidents or concerns about safety or other potential hazards.
  • Job requires regular bending, crouching, squatting, and reaching movements, and standing for prolonged periods.

Ready to Shape the Future of Innovation?

Michelin is building a world-leading manufacturer of life-changing composites and experiences. Pioneering engineered materials for more than 130 years, Michelin is uniquely positioned to make decisive contributions to human progress and a more sustainable world. Drawing on its deep know-how in polymer composite materials, Michelin is constantly innovating to manufacture high-quality tires and components for critical applications in demanding fields as varied as mobility, construction, aeronautics, low-carbon energies and healthcare.

The care placed in its products and deep customer knowledge inspire Michelin to offer the finest experiences. This spans from providing data- and AI-based connected solutions for professional fleets to recommending outstanding restaurants and hotels curated by the MICHELIN Guide.

Why Michelin?

  • Career Growth: Personalized development plans, mentorship, and cross-functional opportunities. Unique career paths and opportunities for advancement.
  • Inclusive Culture: Thrive in a diverse, supportive environment where your competencies, contributions and behaviors are recognized. Option to join one of our Business Resource Groups and Inclusion Councils.
  • Innovation-Driven: Work on projects that matter-from sustainable materials to digital transformation.
  • Community Impact: Be part of a company that does what's right. We use sustainable business practices while balancing the needs of our customers and communities.

Michelin provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or other non-merit-based factors. Consistent with these obligations, Michelin also provides reasonable accommodations to employees and applicants with disabilities and for sincerely held religious beliefs. If you need accommodation for any part of the employment process because of a disability, please contact us at .

This position is not available for immigration sponsorship.

We build the future with people like you. Begin your career with Michelin today!

Not Specified
ServiceNow Architect
Salary not disclosed
Phoenix 6 days ago
Link Technologies ( ), a Las Vegas-based IT consulting firm, is currently seeking a ServiceNow Architect to join our team.

QUALIFICATIONS Minimum of six (6) years hands-on ServiceNow experience.

Proven experience as a ServiceNow Architect or Senior Technical Lead.

Broad knowledge across multiple ServiceNow modules (not siloed).

Strong understanding of ServiceNow platform architecture and best practices.

Ability to both design and implement solutions independently.

Up-to-date knowledge of recent ServiceNow releases and capabilities.

KEY RESPONSIBILITIES Perform a comprehensive platform assessment of current ServiceNow environment.

Define a practical, execution-focused roadmap aligned with business needs.

Lead hands-on implementation across multiple ServiceNow modules.

Serve as the technical authority and decision-maker for platform architecture and design.

Partner with stakeholders to translate requirements into working solutions.

Mentor and guide supporting ServiceNow resources.

Ensure solutions leverage modern ServiceNow capabilities, including recent releases and AI features.

AREAS OF FOCUS Customer Service Management Employee Center Integrations (e.g., Microsoft Intune, Jamf) Discovery and Asset Management Early exploration and foundation for Software Asset Management Ongoing platform expansion and technical strategy Link Technologies is an equal opportunity employer.

All qualified applicants will receive consideration for employment without discrimination based on race, color, religion, sex, gender identity/expression, sexual orientation, national origin, protected veteran status, disability, or any other factors protected by law.
Not Specified
Highway Safety & Impaired Driving Instructor
✦ New
Salary not disclosed
Phoenix, AZ 1 day ago

MSR Technology Group has been an Inc 500/5000 corporation for the last 7 years in a row. We have an urgent need for Highway Safety & Impaired Driving Instructor, and this is in Phoenix, AZ (Hybrid (Remote with periodic onsite work). Please find the job details below.


Title: Highway Safety & Impaired Driving Instructor – Subject Matter Expert

Location: Phoenix, AZ (Hybrid (Remote with periodic onsite work)

Duration: Long Term Contract

Pay Rate: up to $103 per hour on W2with benefits


Schedule: Day Shift | 35 hours per week


Work Arrangement:

  • Typically, 3–4 weeks remote
  • 2–3 days onsite periodically for training and coordination


Position Description:

Role Overview

The Highway Safety & Impaired Driving Instructor SME will support curriculum development and training programs focused on impaired driving, drug recognition, and highway safety. This role requires extensive law enforcement experience and expertise in developing and delivering training for officers at state and national levels.


Key Responsibilities

  • Develop lesson plans and training materials for DUI and impaired driving programs
  • Design and deliver instruction on drug recognition and impairment detection
  • Create hands-on training exercises and assessments
  • Evaluate training effectiveness through course critiques
  • Collaborate with DPS leadership on statewide impaired driver training initiatives
  • Align training programs with national standards and emerging impairment trends
  • Support coordination of Drug Evaluation and Classification Program (DECP) activities
  • Prepare reports, documentation, and program improvement recommendations


Key Requirements

  • 10+ years of sworn law enforcement experience
  • Experience designing and developing lesson plans and training curriculum
  • Current IACP credential certification
  • Strong knowledge of impaired driving enforcement and drug recognition programs


Preferred Skills:

  • Program management experience
  • Experience coordinating law enforcement training programs



If you have the above skills/experience, please share your resume in confidence to:


Recruiter Name: Sravan

Email:


EOE

Not Specified
Grievance and Appeals Nurse
Salary not disclosed
Phoenix, AZ 2 days ago
Position Title: Grievance and Appeals Nurse

Work Location: Remote

Assignment Duration: 14+ Weeks

Work Arrangement: Remote

Position Summary:

* This position serves as a clinical and administrative subject matter expert for Part C and Part D grievance and appeal functions; investigating and identifying member, provider and/or claim processing appeals and customer service grievances issues; and ensuring that investigation, resolution and responses are processed promptly in accordance with CMS requirements and timelines.

Key Responsibilities:

* Maintains a thorough understanding of our organization operations and business unit processes, work flows and system requirements, including, but not limited to, plan benefits as outlined in the Explanation of Coverage (EOC) documents, authorizations, referrals, network and non-network provider claims, and regulatory compliance.

* Maintains a current knowledge of CMS rules and regulations relating to the grievance and appeal processes.

* Participates in CMS and other audits and related activities as required.

* Coordinates investigation and resolution of complex grievance and appeal issues, reviews information provided by members, providers, and other interested parties regarding grievance and appeal cases, collects and analyzes supporting documentation, and makes the appropriate decisions involving grievance and appeal determinations.

* Performs all assigned functions according to established policies, procedures, regulatory and accreditation requirements, as well as applicable professional standards. Provides an excellent service experience to internal and external customers by consistently demonstrating our core and leadership behaviors each and every day.

* The position requires a full-time work schedule. Full-time is defined as working at least 40 hours per week, plus any additional hours as requested or as needed to meet business requirements.

* Perform all other duties as assigned.

Qualification & Experience:

* Working knowledge of CMS Managed Care Manual Chapter 13 - Beneficiary Grievances, Organization Determinations, and Appeals and CMS Prescription Drug Benefit Manual Chapter 18 - Part D Enrollee Grievances, Coverage Determinations, and Appeals, knowledge of healthcare billing and claims adjudication processes.

* Familiarity with medical terminology, ICD, CPT, HCPCS, and DRG codes, accurate and efficient keyboarding skills, and the ability to work effectively with common office software.

* Math, communications and business skills normally demonstrated by a high school degree or equivalent.

* Demonstrated ability to evaluate and interpret medical records and health plan benefit documents to make appropriate benefit determinations.

* Must possess highly developed interpersonal skills and communications skills, with a strong customer service orientation.

* 5 years of work experience with CMS member services, prior authorizations, appeal and grievance, or claims functions.

* Associate's Degree in a healthcare field of study or Nursing Diploma.

* Licensed Practical Nurse or Registered Nurse with a current, active, unrestricted nursing license in the state of Arizona (a state in the United States).
Not Specified
Surgical Technologist - OR - FT Days
✦ New
Salary not disclosed
Phoenix, Arizona 1 day ago
Position prepares operating rooms for surgery, using appropriate techniques.

Provides technical services and assists in other areas as assigned and directed.

Position assists in nursing care and preparation of the surgical patient by performance of routine and delegated duties according to the standards and policies of the hospital and department.

Performs scrub duties and related procedures and provides assistance in emergency procedures as well as scheduled and emergency cases.

Utilizes the written individualized Physician Preference card for the surgical procedure.

Coordinates with circulating nurse to provide supplies, equipment and instruments for designated surgical procedure.

Adheres to proper sterile technique.

Conducts and documents sponge, instrument and needle counts and operating room time-out procedures.

Recognizes, intervenes and reports, as indicated, any changes in the patient's status in a timely manner.

Promptly answers patient's needs and requests pre-operatively and inter-operatively.

Utilizes a working knowledge of current surgical scrub technology and medical terminology.

Coordinates with circulating nurse to continuously assess case progress and patient's safety.

Utilizes appropriate charging mechanisms and assists with recovery of lost charges.

Other related job tasks or responsibilities as assigned Abrazo West Campus Hospital is committed to providing exceptional patient care in a supportive and collaborative environment.

As a member of our team, you will have the opportunity to work with advanced technology and be part of a healthcare community dedicated to making a positive impact on the lives of our patients.

At Abrazo West Campus, we understand that our greatest asset is our dedicated team of professionals.

That's why we offer more than a job
- we provide a comprehensive benefit package that prioritizes your health, professional development, and work-life balance.

The available plans and programs include: Medical, dental, vision, and life insurance 401(k) retirement savings plan with employer match Generous paid time off Career development and continuing education opportunities Health savings accounts, healthcare & dependent flexible spending accounts Employee Assistance program, Employee discount program Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, auto & home insurance Note : Eligibility for benefits may vary by location and is determined by employment status Abrazo West Campus is recognized for providing exceptional, comprehensive care to patients in West Valley communities.

The 200-bed acute care hospital offers advanced services, including the da Vinci Xi surgical platform, Level I Trauma Center, Loop-X system, orthopedics, obstetrics and cardiovascular care.

Special Skills: Excellent customer service skills and basic computer skills.

Minimum Requirements: Education: High school graduate or equivalent GED for all current employees.

Completion of formal ORT program for all new hires.

Experience: Thorough knowledge and experience in operative procedures, equipment and instrumentation.

Licensure/Certification is CPR.

Preferred Requirements: Experience: One year of hospital/surgical background or experience.

Certification/Registration: Completion of accredited Operating Room Technology course.

LI-SW25c143e31-5e48-4549-b638-05792d185386
Not Specified
VP, Sales Executive - BFSI
🏢 TTEC
$160,000
Phoenix, Arizona 3 days ago
Vice President, Sales Executive TTEC, the customer experience organization that powers the world's greatest brands, is hiring a VP, Sales Executive, to join the mission of transforming customer experience and bringing humanity to business.

This position will be selling our portfolio of services within our “Engage” suite of capabilities to enterprise-market clients.

The Sales Executive will drive new business by acquiring customers and generating revenue with our BFSI vertical.

Reporting to the Chief Revenue Officer, this role involves creating demand, building a pipeline, and closing deals.

The Sales Executive will lead new logo pursuits and nurture client relationships by leveraging expertise in the modern customer experience outsourcing incorporating digital transformation solutions such as consulting, conversational AI, RPA/automation, messaging, and analytics to elevate customer engagement beyond traditional offerings.

What the role entails: Consultative solution-selling, providing solutions to complex client issues that drive mutually positive business outcomes in the customer care domain Expert at cultivating relationships with decision makers in client organizations (Chief Sales Officer, Chief Marketing Officer, Chief Care Officer and other C-level executives) to secure new business, new client accounts and maximize the value delivered by TTEC’s services Act as a trusted advisor to client prospects by demonstrating a deep understanding of their business drivers, organizational imperatives, customer experience challenges, and offer solutions utilizing persuasive win themes and effective sales strategies Support all stages of the sales process, maintaining sales control and guiding internal teams to collaborate and rally around development of innovative solutions to meet or exceed identified sales targets Possess an in-depth understanding of TTEC’s services and differentiation Shepherd all client wins ensuring a smooth transition into Operations, act as a steward for good business and grow the client relationship by ensuring flawless execution Consistent execution of TTEC’s sales process including forecast accuracy, account planning, territory management and maintaining account detail in our CRM platform Maintain competitive knowledge and focus, continuously grow and develop professionally Qualifications 12 years’ experience of consultative solution-selling experience with complex global outsourced solutions Experience in outsourced customer care services or fraud prevention & detection solutions Demonstrates strong new business acquisition and revenue generation within BFSI verticals.

Track record of creating demand, building a robust sales pipeline, and closing deals to meet and exceed multi-year, multi-million-dollar annual revenue targets Comprehensive understanding of the full sales lifecycle, from prospecting to closing, with a strong commitment to effective funnel management Proven ability incorporating transformational technologies to improve efficiency and productivity while creating exceptional customer experiences Expertise in cultivating strong client relationships by providing valuable, strategic insights and tailored solutions to meet business needs Skilled in developing and delivering compelling proposals and presentations to key decision-makers College degree or equivalent work experience COMPENSATION & BENEFITS The anticipated starting salary range for individuals expressing interest in this position is $160,000-$190,000.

This position is eligible to participate in a sales incentive program.

Actual compensation offers to a candidate may vary based upon geographic location, work experience, education and/or skill levels.

Benefits available to eligible employees include the following: Medical, dental, and vision Tax-advantaged health care accounts Financial and income protection benefits Paid time off (PTO) and wellness time off About TTEC For nearly 40 years and counting, we've combined service design, strategic consulting, technology platforms and operations excellence to deliver experiences that captivate customers and dramatically improve the bottom line.

We help companies reduce customer effort, enable contact center employees, and continuously optimize business outcomes through digital CX transformation.

TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams.

We strive to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity.

We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work.

As a global company, we know diversity is our strength because it enables us to view things from different vantage points and every individual to bring value to the table in their own unique way.

But don't take our word for it, check out some of the diversity and women in leadership awards on .
Not Specified
Internal Medicine Physician
✦ New
Salary not disclosed
Phoenix, Arizona 1 day ago
Metro Phoenix, AZ Outpatient Primary Care Opportunities
MULTIPLE FULL-TIME Positions Available
Great Schedule/Quality of Life - NO Hospital Work, NO Nights, NO Weekends
100% Outpatient only - Monday thru Friday, typical schedule is 8am - 5:15pm; last patient at 4:45pm
Patient Volume: 12 patients/day
Competitive Salary (to be discussed directly) and Full Benefits Package is offered!

Company is on a bold mission to make high quality healthcare available to a billion people across the globe. We re building the world s most advanced healthcare platform from the ground up, combining hardware, software and doctors under one roof.

As a Primary Care Physician, you ll play a key role in rebuilding our country s most important and most broken industry from first principles. You will be on the clinical front-lines ensuring that we are delivering a world class experience that will allow us to scale.

Company was founded in 2016 by former executives and engineering leaders. We are funded by some of the world's best investors and entrepreneurs.

You Will:
Provide high quality patient-centered, comprehensive primary care services
Participate in the selection of a suitable treatment plan for all patients
Supervise other medical staff to ensure the care team is providing appropriate care in accordance with their duties and obligations
Be proactive in ensuring adequate follow up of patients and their concerns (will be facilitated greatly by our technology and workflow tools)
Provide continuous availability for medical and technical questions to the employees, patient care staff and ancillary care providers including limited after-hours coverage
Actively participate in the development of new technology and protocols to improve patient care and outcomes
Collaborate with a multidisciplinary team of engineers, designers, nurses, health coaches and medical assistants

You Are:
Impact-driven. You care about your impact upon the world. That means more building and less talking as you re working toward something that has a chance to change people s lives.
User-obsessed. You are deeply empathetic, constantly putting yourself in the shoes of our members
A Problem Solver - You've solved ambiguous and analytically complex problems, and are always looking for a new challenge.
Process-oriented - You have exceptional organizational skills and enjoy building scalable operational processes
A leader. You re kind, collaborative and humble. Teams want to be in the trenches with you, and to build something great by your side

Minimum Qualifications:
MD or DO
Board certified
Clinical experience in Internal Medicine or Family Medicine

Preferred Qualifications:
1+ years of experience in Internal Medicine or Family Medicine
AZ licensed

Why Join?
We don t want to just move dollars around the healthcare industry - we want to rebuild it and fix it. All of it.

Our Commitment to Diversity and Inclusion:
We deeply understand the value of bringing together a team with different perspectives, educational backgrounds, and life experiences, and we prioritize diversity within our team. We encourage people from underrepresented backgrounds to apply.
Not Specified
Registered Nurse (RN) - CVICU
✦ New
🏢 Tenet Healthcare
Salary not disclosed
Phoenix, Arizona 1 day ago
Sign on Bonus: Up to $20K Bonus Based on Eligibility Job Summary At Abrazo Arizona Heart Hospital, our Cardiovascular Intensive Care Unit (CVICU) is at the forefront of innovation, expertise, and compassionate care.

We specialize in caring for the sickest and most complex heart and vascular patients-those who require the highest level of critical care after life-saving procedures and interventions.

Manage patients after: Open Heart Surgeries Advanced Vascular Surgeries (aneurysm repairs, chimneys, bypasses, aortic dissections) Structural Heart Interventions Acute Coronary Syndromes (ACS) and Cardiogenic Shock Heart Failure and Life-Threatening Arrhythmias Hands on experience with advanced technology such as cutting-edge life-support and critical care therapies, including: ECMO (VA/VV/VAV) Impella (CP, 5.5, RP) Intra-Aortic Balloon Pump (IABP) Continuous Renal Replacement Therapy (CRRT) EKOS Targeted Temperature Management (TTM) Bedside Procedures: PEG and tracheostomy placement Join our dedicated healthcare team where compassion meets innovation! As a Registered Nurse with us, you'll have the opportunity to make a meaningful impact in patients' lives while enjoying a supportive work environment that fosters professional growth and work-life balance.

Ready to be a vital part of our mission? Apply today and bring your passion for nursing to a place where it truly matters! At Abrazo Arizona Heart Hospital, we understand that our greatest asset is our dedicated team of professionals.

That's why we offer more than a job
- we provide a comprehensive benefit package that prioritizes your health, professional development, and work-life balance.

The available plans and programs include: Medical, dental, vision, and life insurance 401(k) retirement savings plan with employer match Generous paid time off Career development and continuing education opportunities Health savings accounts, healthcare & dependent flexible spending accounts Employee Assistance program, Employee discount program Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, auto & home insurance Note : Eligibility for benefits may vary by location and is determined by employment status Since 1998, Abrazo Arizona Heart Hospital has served as one of the areas leading hospitals for the diagnosis and treatment of heart and vascular disease.

With experienced physicians, some of the most advanced equipment and techniques available, the hospital is at the forefront of identifying solutions and utilizing research to attack and overcome heart and vascular disease.

Our highly trained staff practices evidence-based treatment and provides personalized care to meet the needs of each of our patients.

Join our team! Minimum Requirements Experience: Tele/ stepdown or PCU RN with 2-3 years expr.

Education: Nursing Degree from an accredited nursing school Certifications: License to practice as a Registered Nurse in the State of Arizona CPR ACLS as applicable by Facility/Department ACLS and CPR required for ER, ICU, CVICU, stepdown, Endoscopy, Tele, Cardiac Cath Lab, and L&D upon orientation completion Preferred Requirements Experience: 1-2 years expr.

in RN ICU or CVICU Education: BSN Why Work in Our CVICU? Be part of a specialized cardiovascular hospital known for excellence and innovation.

Work alongside expert physicians, respiratory therapists, and advanced practice providers in a true team environment.

Expand your skills with high-acuity patients and state-of-the-art technology.

Join a culture that values growth, collaboration, and patient-centered care .

LI-MB15c143e31-5e48-4549-b638-05792d185386
Not Specified
Paralegal
✦ New
Salary not disclosed
Phoenix, AZ 1 day ago

Paralegal – Civil Litigation

Location: Phoenix, AZ

Compensation: $60,000 – $90,000 + Performance Incentives

Benefits: Medical, Dental, Vision, 401(k) with 6% employer match, PTO, firm events


About the Firm

As a team, we cut through legal noise to propel individuals and businesses from being 'stuck' to moving forward.

At Resolvere Law, we are focused on delivering exceptional legal outcomes while building a high-performance team culture. We are building a firm where talented professionals can grow their career, expand their skillset, and contribute meaningfully to complex litigation matters.

We believe in hiring great people, investing in their development, and creating opportunities for advancement. This role is designed for a paralegal who wants to grow into a senior paralegal leadership role over time.


Position Overview

We are seeking a Civil Litigation Paralegal to support attorneys through all phases of litigation including pre-litigation, discovery, motion practice, and trial preparation.

This role requires a highly organized, technology-savvy professional who can manage case documentation, assist with legal research, coordinate discovery, and support attorneys in preparing litigation materials.


Characteristics of a Successful Individual in This Role

  • Thrive in litigation environments
  • Enjoy solving complex legal problems and researching details
  • Detail-oriented and organized
  • Want to grow into a senior paralegal role
  • Take pride in producing high-quality legal work

Successful candidates will be capable of billing approximately 1,600 hours annually while maintaining accuracy, efficiency, and strong attention to detail.


Key Responsibilities

  • Litigation & Document Preparation
  • Draft and prepare litigation documents including:
  • Pleadings
  • Motions
  • Discovery requests and responses
  • Declarations and affidavits
  • Subpoenas
  • Prepare attorney correspondence and pre-litigation demand letters
  • Assist attorneys in drafting and organizing case materials
  • Prepare document “shells” or near-final drafts for attorney review

Discovery & eDiscovery

  • Manage document production and electronic discovery processes
  • Utilize eDiscovery platforms such as:
  • Logikcull
  • Relativity
  • Everlaw
  • Process large data sets, deduplicate documents, and organize productions
  • Apply Bates numbering and document tagging
  • Assist attorneys with privilege review and document categorization

Case Management

  • Maintain case files and litigation documentation
  • Organize case materials for discovery, hearings, and trial
  • Assist with preparation of exhibits and evidentiary materials
  • Coordinate electronic exhibit submissions through court systems

Court Filing & Calendaring

  • Perform electronic court filings
  • Ensure compliance with court rules and filing procedures
  • Assist with calendaring deadlines and case events
  • Train or supervise legal assistants responsible for calendaring and filing

Legal Research

  • Conduct legal research to support motion drafting and case development
  • Assist attorneys with identifying legal authorities and precedents

Litigation Support

  • Assist attorneys in preparing for hearings, depositions, and trials
  • Organize exhibits and trial materials
  • Prepare litigation notebooks and case summaries

Process & Operations

  • Maintain the firm’s template library for litigation documents
  • Update templates based on new legal arguments or procedural updates
  • Assist with development and improvement of internal procedures and SOPs
  • Support firm initiatives and operational improvements

Qualifications Experience

  • 3+ years of civil litigation paralegal experience
  • Experience supporting attorneys in litigation matters
  • Experience with discovery management and litigation document preparation

Education (Preferred but not required)

  • Paralegal certificate
  • Associate’s or Bachelor’s degree in Paralegal Studies or related field
  • Equivalent practical litigation experience will be considered

Technical Skills

  • Experience with eDiscovery tools (Logikcull, Relativity, Everlaw, or similar)
  • Electronic court filing systems
  • Legal document management systems
  • Strong proficiency with Microsoft Office and PDF tools

Professional Skills

  • Exceptional organization and attention to detail
  • Strong written communication skills
  • Ability to manage multiple cases simultaneously
  • Technology-savvy and adaptable to new legal tools
  • Ability to work independently and as part of a team


Benefits:

  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance


Work Location: In person

Not Specified
Estimator/Sales Representative (Roofing)
Salary not disclosed
Phoenix, AZ 6 days ago

Estimator/Sales Representative (Roofing)


Our client is an established, growth-oriented exterior construction company specializing in residential and light-commercial roofing projects across the Valley. Record demand, strong word-of-mouth, and robust marketing support have created a prime opening for an energetic estimator who also loves closing deals. Join a team that pairs decades of craftsmanship with modern technology and watch your earnings (and career) climb.


This Role Offers:

  • Competitive base salary plus uncapped commission and performance bonuses.
  • Company vehicle or allowance, fuel card, and mobile technology.
  • Paid manufacturer certifications, ongoing professional development, and a transparent path to sales leadership.

Focus:

  • Conduct on-site roof inspections, measuring, photographing, and documenting conditions for accurate bids.
  • Prepare detailed material and labor cost estimates with industry-standard software.
  • Present proposals that clearly outline scope, pricing, and optional upgrades to homeowners and facility managers.
  • Manage and convert a steady flow of inbound inspection requests and qualified leads generated through the company’s strong digital presence.
  • Unlike many roofing sales roles, this position allows the estimator to focus on inspections and closing deals while dedicated internal teams handle insurance supplements, project management, and billing.
  • Partner with production and operations teams to ensure smooth project hand-offs and schedule adherence.
  • Track hit rates, customer feedback, and market trends to refine strategies and consistently exceed revenue targets.


Skill Set:

  • Roofing or exterior construction sales experience preferred; candidates from related home service industries (windows, siding, remodeling, etc.) with strong closing ability will also be considered.
  • Comfortable learning estimating tools and CRM systems used to generate professional proposals.
  • Practical knowledge of steep-slope and low-slope roofing systems, local codes, and safety practices.
  • Documented history of closing projects ranging from $10K to $500K.
  • Comfort working at heights and outdoors in varied weather; ability to climb ladders and access rooftops.
  • Valid driver’s license with a clean record and willingness to travel throughout greater Phoenix.
  • Role includes a mix of field inspections and office-based estimating, with approximately 30–60% of time spent on-site meeting with homeowners and inspecting roofs.


About Blue Signal:

Blue Signal is an award-winning, executive search firm specializing in various specialties. Our recruiters have a proven track record of placing top-tier talent across industry verticals, with deep expertise in numerous professional services. Learn more at /46Gs4yS

Not Specified
Application Services Manager
🏢 Blue Signal Search
Salary not disclosed
Phoenix, AZ 2 days ago

Application Services Manager

Location: On-site in Phoenix, AZ

Travel: Up to 20% as needed


A mission-driven enterprise in the Phoenix metro area is hiring an Application Services Manager to lead daily operations across a suite of enterprise applications critical to business performance. This highly visible role offers a chance to make an immediate impact by improving service delivery, triaging support needs, and serving as the operational bridge between technical teams and business stakeholders.


Backed by decades of success and significant financial strength, this organization is known for its commitment to excellence and the greater good. They are dedicated to creating accessible, affordable solutions that benefit communities nationwide. As part of a collaborative, growing IT team, this role sits at the intersection of technology and service, helping scale systems to meet growing demand across multiple business units—including manufacturing, finance, insurance, and more.


Key Responsibilities

Application Operations & Support

  • Oversee uptime and support for enterprise applications across finance, manufacturing, and customer-facing systems.
  • Lead ticket triage and resolution processes for incidents, service requests, and enhancements.
  • Coordinate root cause analysis and ensure effective documentation of problems, changes, and fixes.
  • Onboard new systems into support structures, assign ownership, and enforce configuration best practices.

Service Management & Delivery

  • Monitor service KPIs and improve application resiliency through strategic remediation and planning.
  • Drive cross-functional collaboration between IT teams, business units, and third-party vendors.
  • Enforce IT governance processes aligned with incident, change, and problem management frameworks.

Enhancement & Change Coordination

  • Prioritize and coordinate application enhancements based on business needs and team capacity.
  • Work alongside analysts, developers, and external vendors to manage application evolution.
  • Support compliance, DR/BCP planning, and service documentation efforts.

Team & Vendor Coordination

  • Act as the liaison between technical teams and business leaders for escalated support and application strategy.
  • Coordinate vendor escalations and monitor service-level agreements (SLAs).
  • Champion end-user satisfaction and support seamless operations through clear communication and documentation.


Required Qualifications

  • 8+ years in enterprise application support or IT service delivery, with at least 3 years in a team leadership role.
  • Strong background supporting ERP, finance, CRM, or manufacturing-related systems.
  • Solid understanding of application infrastructure including databases, operating systems, integrations, and application security.
  • Experience with ITIL-based service management processes (incident, change, problem).
  • Proven ability to communicate clearly with technical and non-technical stakeholders alike.

Preferred

  • Exposure to ERP integrations, migrations, or cloud-to-on-prem transitions.
  • Familiarity with reporting/BI tools (e.g., Power BI, SSRS) and basic SQL.
  • Previous work in highly regulated or operations-focused industries (manufacturing, finance, insurance).
  • Experience with enterprise systems such as Deacom, Lasso, Great Plains, and KPA is a plus—but not required.


Why Join?

  • Join a values-driven team committed to affordable solutions and social impact.
  • Work alongside highly respected IT leaders and a supportive, people-first culture.
  • Gain exposure to a variety of enterprise technologies in a fast-evolving environment.
  • Enjoy work-life balance, growth opportunities, and stability from a financially strong employer.
  • Be part of a team where your ideas matter, and your growth is prioritized.


About Blue Signal:

Blue Signal is an award-winning, executive search firm specializing in various specialties. Our recruiters have a proven track record of placing top-tier talent across industry verticals, with deep expertise in numerous professional services. Learn more at /46Gs4yS

Not Specified
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