Smart It Frame Llc Jobs in Usa
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The role focuses on evaluating internal controls, identifying risks within the company's technology infrastructure, and recommending improvements to strengthen information security, compliance, and system reliability.
Key Responsibilities Lead and perform IT audit engagements including planning, execution, and reporting.
Evaluate internal controls, IT governance, and risk management practices within the organization's technology environment.
Identify vulnerabilities and weaknesses in systems, applications, and network infrastructure.
Develop action plans and recommendations to mitigate risks and prevent potential security breaches.
Participate in the planning and execution of internal IT audit procedures.
Prepare internal audit reports that clearly outline findings, risks, and recommended corrective actions.
Collaborate with cross-functional teams and stakeholders to strengthen IT infrastructure and improve security practices.
Assist in developing and implementing policies, standards, and procedures related to IT governance, compliance, and network security.
Support the continuous improvement of the organization's IT risk management and audit framework.
Experience Candidates should have up to 7 years of experience in IT auditing or related fields, with a strong understanding of IT audit methodologies, internal controls, risk management, and information security practices.
The role requires the ability to perform audit engagements with varying levels of independence depending on experience and demonstrate the capability to analyze IT risks and their broader business impact.
Cyber Security, IT auditing
- IT Location: 130 Trinity Ave SW 5th Floor Atlanta, Georgia 3 Duration: 4 Months(Possibility of extension) On Site Purpose: The Atlanta Public School System is seeking the services of an IT Service Delivery Systems and Projects Coordinator to provide technical support, system management, and training for the IT Service Delivery and Student Experience Team.
Summary: Atlanta Public Schools' Digital Bridge program provides 38,000 student devices, staff laptops, hotspots, and other district technology to ensure students can access digital resources and tools at both school and home.
The IT Service Delivery Systems and Projects Coordinator serves as the primary manager of iiQ for the IT Service Delivery and Student Experience Team, ensuring the system operates effectively to support device management and service delivery.
The position provides iiQ training for all Field Technicians including Lead Field Technicians, handles ticket escalations involving student Chromebook devices, staff laptops, hotspots, and other district technology, and monitors IT Service Delivery and Student Experience Tableau dashboards.
Additionally, this role manages special projects for the IT Service Delivery and Student Experience Group, collaborating with Field Technicians, IT Management, and other IT divisions.
The position also helps ensure efficient processes are in place for IT Service Delivery, IT Service Desk, and IT Asset Management.
This role includes administrative assistant responsibilities for the IT Service Delivery and Student Experience team, providing administrative support to ensure smooth operations.
This position will work under the supervision of the IT Service Delivery team.
Scope of Work/Key Responsibilities: Adhere to established standard operating procedures through the following: Maintain exceptional customer service posture at ALL TIMES.
Serve as primary manager of iiQ for IT Service Delivery and Student Experience Team Primary iiQ Management and Training Responsibilities: Manage and administer iiQ system for IT Service Delivery and Student Experience Team Provide comprehensive iiQ training for all Field Technicians and Lead Field Technicians Handle iiQ ticket escalations involving student Chromebook devices, staff laptops, hotspots, and other district technology Assist in the management of district technology including 38,000 student devices, staff laptops, hotspots, and other technology assets across the school district Monitor IT Service Delivery and Student Experience Tableau dashboards Maintain accurate technology asset assignments and data integrity in iiQ system for student devices, staff laptops, hotspots, and other district technology Work with data information group to establish Tableau dashboards for IT Service Delivery, IT Service Desk, and IT Asset Management Manage special projects for IT Service Delivery and Student Experience Group involving Field Technicians, IT Management, and other IT divisions o Help ensure efficient processes are in place for IT Service Delivery, IT Service Desk, and IT Asset Management Record and submit checklists or other documentation as required for upward reporting and accountability.
Provide administrative support including calendar management, scheduling meetings, coordinating events, and managing correspondence for IT Service Delivery and Student Experience leadership Prepare and organize documentation, reports, presentations, and meeting materials for the IT Service Delivery and Student Experience team
IT Business Continuity: Advance IT business continuity planning and disaster recovery efforts.
Strong Preference for someone with experience leading strategy for CMDB in ServiceNow.
Strong knowledge of ServiceNow CMDB.
Finance and Budget: Lead IT budget management including budget creation, operational and capital tracking, invoice posting, invoice coding, weekly and monthly reporting, etc.
Cloud Financial Operations: Lead cloud financial operations strategy and provide oversight of monitoring cloud spend.
Process and Policy Management: Develop and maintain department policies, processes and standard operating procedures.
Provide internal training to department and impacted end users.
Vendor and Contract Management: Lead vendor management and software license and IT access management program.
Change Control: Lead of IT Change Advisory Board.
Audit Management: Participate in internal and external audits; oversee and coordinate responses to audit requests.
Value Strategy: Monitor compliance with IT performance management.
Prepare reports of department activities, tasks, and monitor operational metrics including compliance with policies, regulations, and customer requirements and service level agreements.
Coordinate department LEM reporting.
IT Survey Coordination: Leads survey coordination and facilitation (Epic, Chime, AHA, etc.) Stay up to date on evolving threats, technologies, and solutions.
Collaborate with other departments to ensure IT strategy aligns to business goals.
Escalate and resolve issues in a timely manner.
Identify and manage operational risk.
With a legacy of innovation since 1899, a presence in more than 30 countries, and more than 19,000 employees, we are advancing breakthrough therapies in oncology, cardiovascular disease, rare diseases, and immune disorders.
Guided by our 2030 vision to "be an innovative global healthcare company contributing to the sustainable development of society", we are shaping a healthier, more hopeful future for patients, their families, and society.
Job Summary The Senior Director, IT PMO and Shared Services is responsible for directing, delivering and managing the execution all IS projects and programs.
In addition, this position has accountability for the following IT Shared Services, IS Procurement and Budget Management, PMO Office, Quality Assurance, IS Training, Business, Vendor Management and IS Strategic Sourcing.
This position is accountable for IT cost controls and effective budget management ensuring the IT Department is within budget overall.
Job Description Responsibilities Direct, lead, establish vision and develop the IT service delivery objectives; which include the planning, execution, PMO, Vendor Management, IT Strategic Sourcing, IS budget & Cost Management and QA Establish, manage and measure strategic service provider partnerships.
In addition, establish, implement, develop, and control best practices for IT program, management throughout the organization.
This includes defining and documenting all policies and processes of project/program lifecycles in order to deliver these projects/programs according to plan and within budget.
The Program Office will also create formal methodologies for defining project key performance metrics and allocating resources.
Evaluate and review IS initiatives for impact with corporate wide plans and other studies within the organization as well as performs feasibility studies for new IS project initiatives (PMO) including resource allocation management for all service management resources.
Develop, track, and control the information services annual operating and capital budgets for IS.
Assess and make recommendations on the improvement or re-engineering of the IT organization.
Execute and manage initiatives assigned by the CIO, participating on senior level teams as well as identifying opportunities for the appropriate and cost-effective investment of financial resources in IT systems and resources, including staffing, sourcing and purchasing Responsibilities include the development of the IS strategic plan, management of all IS related budgeting and cost management.
Lead IT Strategic Sourcing and operational planning to achieve business goals by fostering innovation, prioritizing IT initiatives, and coordinating the evaluation, deployment, and management of current and future IT systems across the organization Responsible for the management and development employees which include the performance reviews for personnel who are direct reports Responsible for the IS compliance of DSI in JSOX and financial audits Responsibilities Continued Qualifications Additional Information Daiichi Sankyo, Inc.
is an equal opportunity/affirmative action employer.
Qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
Salary Range: USD$214.050,00
- USD$356.750,00 Download Our Benefits Summary PDF
Build a Career That Matters with One of the World's Most Respected Employers!
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THIS OPEN POSITION IS LOCATED ONLY AT THE FOLLOWING LOCATIONS: Michelin North America HQ
THE "ADDITIONAL LOCATIONS" SHOWN AT THE RIGHT INDICATE WHERE THIS JOB POSTING IS VISIBLE, NOT WHERE THE POSITION IS LOCATED
Michelin is hiring! We are looking for an IT professional who is passionate about technical solutions & strategy to join our company and be a key player of our IT team!
The Opportunity
The IT4IT manager will lead a dynamic technical team within the organization, focusing on aligning global IT strategies with the region objectives. The role involves resource management, strategic workforce planning, budget management, and fostering a culture of transparency, collaboration, and accountability. You will coordinate an interdisciplinary technical crew, enabling autonomy and ensuring adoption of enterprise-wide standards.
The mission focuses on people and organizational leadership. It supports managers, team leaders, and delivery leaders to reach the optimal performance on activities within the scope and aligned with the IT strategy.
You must possess a deep technical foundation to effectively motivate, aid, and lead the team. The manager is not expected to deliver technical solutions, but must be able to understand architecture, assess impacts, and maintain credibility with technical partners.
This position is based at our headquarters in Greenville, SC, conveniently located within driving distance to east coast beaches, the Blue Ridge Mountains and large cities like Atlanta and Charlotte. The mild climate, charming downtown, and impressive culinary scene are just a few of the perks of living here.
What will you do
Lead and inspire a multi-functional technical team, fostering trust, productivity, and collaboration.
Ensure alignment between global IT4IT strategies and regional execution.
Oversee staffing, budgeting, and planning workforce needs strategically; optimize team structure and skills.
Use technical literacy to challenge, support, and guide the team.
Track and report on team performance using Accelerate and Agile metrics.
Communicate strategy and vision, foster teamwork, and provide updates to management.
Promote accountability, information exchange, and continuous improvement in DevOps and SRE practices.
What will you bring
BS degree in computer science, electrical or computer engineering. An MBA or equivalent experience is a plus.
At minimum of 7 yrs overall experience in the IT field
Validated experience in IT team leadership, preferably in a global or regional context.
Proven background in custom software development and cloud-based solutions - Azure or AWS a must.
High level technical foundation (architecture, DevOps, SRE, cloud, integration).
We seek an individual who has led teams and successfully delivered in the following areas:
- Expertise in system integration, data management, and business intelligence tools.
- Superb communication skills with various levels of the organization, including C-Suite.
- Ability to align local execution with global strategies and standards.
- Comprehensive experience with Agile methodologies (Kanban, Scrum) is required.
- Familiarity with enterprise IT platforms and tools using AI (Jira, GitLab, Github)
#li-RG1
#LI-hiringmichelin
Ready to Shape the Future of Innovation?
Michelin is building a world-leading manufacturer of life-changing composites and experiences. Pioneering engineered materials for more than 130 years, Michelin is uniquely positioned to make decisive contributions to human progress and a more sustainable world. Drawing on its deep know-how in polymer composite materials, Michelin is constantly innovating to manufacture high-quality tires and components for critical applications in demanding fields as varied as mobility, construction, aeronautics, low-carbon energies and healthcare.
The care placed in its products and deep customer knowledge inspire Michelin to offer the finest experiences. This spans from providing data- and AI-based connected solutions for professional fleets to recommending outstanding restaurants and hotels curated by the MICHELIN Guide.
Why Michelin?
Career Growth: Personalized development plans, mentorship, and cross-functional opportunities. Unique career paths and opportunities for advancement.
Inclusive Culture: Thrive in a diverse, supportive environment where your competencies, contributions and behaviors are recognized. Option to join one of our Connected Communities.
Innovation-Driven: Work on projects that matter-from sustainable materials to digital transformation.
Community Impact: Be part of a company that does what's right. We use sustainable business practices while balancing the needs of our customers and communities.
Michelin provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or other non-merit-based factors. Consistent with these obligations, Michelin also provides reasonable accommodations to employees and applicants with disabilities and for sincerely held religious beliefs. If you need accommodation for any part of the employment process because of a disability, please contact us at .
This position is not available for immigration sponsorship.
We build the future with people like you. Begin your career with Michelin today!
The IT Field Engineer is responsible for delivering on-site technical support, installing and maintaining IT systems, and ensuring the reliability and performance of hardware, software, and network infrastructure across multiple business locations. This role requires hands-on expertise with systems such as Windows OS, enterprise networking, and cloud-based tools. The ideal candidate is a proactive problem-solver with excellent communication skills and a commitment to providing exceptional service in dynamic field environments.
As an IT Field Engineer, you will:
- Deploy servers, network switches, desktops, laptops, printers, and other devices.
- Configure routers, switches, firewalls, and wireless access points.
- Support network infrastructure, including LAN/WAN connectivity.
- Diagnose and repair malfunctioning equipment such as desktops, laptops, printers, and servers.
- Perform routine maintenance and upgrades to ensure optimal system performance.
- Assist with IT asset inventory and lifecycle management.
- Document service activities, system configurations, and technical resolutions.
- Ensure compliance with company IT policies and security protocols.
- Travel to company sites as required, sometimes on short notice.
- Represent the IT department professionally during field visits.
- Uphold Nicolet's philosophy and policies by maintaining appropriate controls to ensure full compliance with applicable laws and regulations, thereby fulfilling legal responsibilities and enhancing the quality of services provided by Nicolet.
- Understand and communicate the value of diversity within the workplace and to work successfully with others without regard to age, gender, race, sexual orientation, ethnicity, culture, religion, disability status, socioeconomic status or other non-job-related classification, including a commitment to Nicolet's policies on equal employment opportunities and non-discrimination with a willingness to pursue efforts of inclusion and respect toward different perspectives.
- Performs all other duties as assigned.
Qualifications:
- Associate or Bachelor's degree in Information Technology, Computer Science, or related field preferred.
- 1+ years of experience in IT support or field engineering roles.
- Strong knowledge of Windows operating systems, networking fundamentals, and common enterprise software.
- Experience with hardware installation, system imaging, and remote support tools.
- Excellent troubleshooting and diagnostic skills.
- Strong interpersonal and communication abilities.
- Valid driver's license and willingness to travel.
Benefits:
- Medical, Dental, Vision, & Life Insurance
- 401(k) with a company match
- PT0 & 11 1/2 Paid Holidays
The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities and skills required for the position.
Equal Opportunity Employer/Veterans/Disabled
In this role, you'll oversee enterprise-wide IT infrastructure, including LAN/WAN architecture, secure remote access, cloud connectivity, and high-availability networks that support manufacturing automation systems. You'll lead cybersecurity strategy and operations-developing policies, strengthening threat detection and incident response, administering NIST-aligned cybersecurity programs, and driving awareness and training across sites.
You'll also supervise a distributed IT team, partner with plant IT contacts, manage external service providers, and collaborate across the organization to support acquisitions, archived ERP systems, and the long-term digital roadmap. Ensuring compliance with internal controls and external frameworks (such as NIST and CMMC) while reducing operational risk will be central to your success.
What You Bring:
- Bachelor's degree in Information Technology, Computer Science, or a related field.
- 7+ years of IT infrastructure experience, including 3+ years supporting multi-site or hybrid environments.
- Strong knowledge of manufacturing and OT/IT network integration and industrial cybersecurity.
- Experience managing Microsoft tenants and M365 environments; familiarity with Cisco, Fortinet, or similar technologies.
Preferred experience includes MES/SCADA environments and certifications such as M365, CISSP, CCNP, or CISM.
DeZURIK offers a competitive base salary in the $127,647 to $159,559 range, based on experience and qualifications, along with annual bonus opportunities tied to performance.
Beyond pay, our market-leading benefits are designed to support your wellbeing. These include medical, dental, vision, and life insurance, as well as short- and long-term disability coverage. DeZURIK also provides a health savings account with company match, a retirement plan for employer contributions through Vanguard, and access to the Granite Assistance Fund for support when it's needed most. We value time for rest and personal growth, offering generous paid time off, including volunteer time off and paid holidays.
DeZURIK, Inc. is an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individuals with Disabilities.
Join us and help secure the systems that keep our operations-and our people-moving forward.
#LI-JW1
CNM LLP is a technical advisory services firm that works with the top local talent on the most comprehensive and intriguing projects for discerning clients ranging from start-ups to closely held mid-market companies to large multi-national Fortune 1000 firms. The CNM reputation is built upon a foundation of professional excellence and trusted relationships and is recognized nationally for commitment to excellence. Employees value the open and honest environment, consistent focus on work life balance and an outstanding culture that is difficult to find anywhere else in the professional services industry. This unwavering attention to providing an exceptional work environment has enabled CNM to be recognized as a Great Place to Work® for three consecutive years, as well as one of the Best Places to Work in Los Angeles and Orange County.
We are currently searching for a Manager to join our high performing IT Internal Audit Advisory team in Los Angeles. We offer a hybrid (remote/onsite) work environment that will allow you to continue working with the flexibility that they have grown accustomed to over the past year, while also continuing to provide onsite service to our fantastic clients. There is local travel throughout Los Angeles only.
Responsibilities
- Creating system narratives, identifying key controls, and concluding on design and operating effectiveness of key controls
- Assist on the follow IT Internal Audit projects ( IT Strategy, Infrastructure Audits, Data Governance, Configuration Management)
- Advanced knowledge of recognized technology frameworks (COBIT, ITIL, FFIEC, etc.)
- Manage project teams to review and evaluate IT environments, risks, internal audit projects, and compliance
- Experience supporting clients in a co-sourced or fully outsourced IT Internal Audit team
- Manage project teams to review and assess IT environments, risks, internal audit projects, and compliance for companies that range from newly public high growth entities in rapidly changing environments to the largest entertainment and public companies.
- Ensure that our people and teams come first and that our exceptional culture continues to grow our people, providing opportunities for advancement for all team members
- Lead, develop, mentor and train teams
- Recommend internal control solutions that balance client resource constraints with the need to mitigate risk
- Maintain and build strong, collaborative client relationships
- Demonstrating clear and concise writing, and verbal skills to communicate complex issues in simple terms to clients and team members
- Producing quality deliverables evidenced through the need for minimal review time accurate review notes
- Respond to client needs and balance competing priorities with minimal client disruptions, while maintaining project progress
Qualifications
- BA/BS in Information Systems, Computer Science, Accounting, Business, Finance, Economics, Mathematics, Sciences, Engineering or related
- Minimum 5 IT Audit in professional services(Big 4 or mid-tier firm)
- Strong experience with IT Internal Audit
- Demonstrated track record in delivering internal audit advisory engagements to Financial Services clients within a professional services capacity is highly preferred
- Proficient in assessing IT general controls, IT application controls, key reports, and SOC reports
- Desire to pursue CISA, CIA, and/or CISSP (we compensate and reward for attaining these certifications)
- Familiar with industry research boards, standards, and frameworks, (IIA, PCAOB, AICPA, COSO, etc.)
- Able to think critically, maintain logical thought processes, and distill data effectively
- Excellent documentation and written skills, as well as exemplary verbal communication skills
Pay and Benefits
- 40-hour work week
- Training events to ensure CPE compliance
- Medical, Dental, Vision Plans
- 401(k) match
- PTO: 15 days accrued per year
- Company paid holidays, including company shutdown the week between Christmas and New Years
- 3 wellness days
- Various opportunities for peer engagement: quarterly huddles, happy hours, summer and a holiday party
- Monthly mobile reimbursement
- Reimbursement allowances: flex, technology, and health and wellness
- Fully stocked kitchen
- Overtime bonus and Performance bonus in addition to the base pay
CNM LLP offers an excellent base, bonus and incentive compensation package. The benefits package is designed to meet an employee’s needs regardless of the stage an employee is at including medical, dental, paid maternity and parental leave, 401(k) with match and flexible spending accounts for employees and dependents. We offer training that assists employees in reaching their career goals and, in addition to a regular paid time off policy, we also offer an extra five days off between Christmas and New Year holidays annually for firm-wide shut down. CNM believes in social interaction and networking and employees participate in unbelievable social events each summer and winter. The firm also supports employees offering an annual technology bonus, health and wellness bonus, monthly cell phone reimbursement, fully stocked kitchens with food, drink and snacks and much, much more. Please reach out to our talent team and we will walk you through why you deserve a career with CNM LLP.
Please note: all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws.
Company Description
GIT America, Inc. is the North American branch of GIT Co., Ltd, specializing in developing automotive service and quality-related IT systems for the North American market. GIT provides world-class diagnostic and connectivity solutions to enhance automotive services and operations.
Role Description
This is a full-time on-site role as an IT Project Manager at GIT America, Inc.The IT Project Manager will be responsible for overseeing project planning, program management, and ensuring the successful implementation of information technology solutions on a day-to-day basis in Irvine, CA.
IT Project Manager
Salary Range: $60,000~$90,000 a year
Requirements
- Team player who thrives on accomplishments both individually and as a shared team effort
- Strong attention to deadlines and budgetary guidelines
- Excellent presentation and communication skills
- 1 or more years of IT project management and software development
- Bilingual in English and Korean
- Proficient in MS Office applications (Excel, PowerPoint and Word, etc) and Jira issue management system
Physical Requirements
- Normal office duties
- Work may require occasional weekend and/or evening work.
Responsibilities
- Manage IT development projects ( Server systems and Mobile Apps) from brief to finish
- Understand customers' main goals, find the problem/solution for each project, manage timelines, manage customer expectations, and interpret their needs to work towards a successful outcome
- Report project outcomes and/or risks to the appropriate management channels and escalate issues, as necessary, according to the project work plan
- Support collaboration with other cross-functional team members both internal and external to successfully execute business and achieve milestones
- Report and manage costs and revenues of IT projects
Job Type & Work Schedule
- Full-time, Monday to Friday
Employee Benefits
- Health Insurance including medical, dental and vision
- 401K plan with company matching
- Paid vacation and sick leave
- Paid Holidays
- Annual discretionary bonus
- Complimentary lunch
Work Location
Irvine, CA 92602
If you are interested, please send your resume via email at
Please state which position you are applying for in the subject heading.
GIT America Inc. is an Equal Opportunity Employer.
The above statements are intended to describe the general nature of work performed by employees assigned to this position. Duties and responsibilities could be amended at any time as the needs of the company and the requirements of the job change and the benefits listed above are subject to change at the discretion of the company.
About Us
“Good design elevates everything.” — Joanne Wilson, founder of Gotham
Gotham, the world's first cannabis concept store, is a pioneering brand and retail experience that embodies the vibrant spirit of New York City. Founded, owned, and operated by female entrepreneur and philanthropist Joanne Wilson, Gotham transcends the traditional dispensary by fusing art, design, fashion, and culture with New York State’s finest cannabis.
The place "where culture meets cannabis," Gotham celebrates creativity, inclusion, sophistication, and urban edge, becoming a cultural touchstone in New York's evolving cannabis landscape. Gotham debuted its flagship location on Bowery and 3rd Street in the East Village in 2023 and has since expanded statewide, opening a second location in Hudson, NY, and a third in Williamsburg at The Refinery at Domino. A fourth Gotham location has just opened at Grand Central Station!
At Gotham, we're not just selling products; we're crafting an elevated lifestyle experience that resonates with the discerning New Yorker. Join us in shaping the future of cannabis culture in the world’s greatest city—and beyond.
Job Description
Gotham is seeking a curious, collaborative, and communicative IT Associate to lead and support the organization’s technology infrastructure across all locations. This role is responsible for maintaining and optimizing hardware, software, and network systems while ensuring seamless technology operations for both retail stores and office teams.
The IT Associate will play a key role in managing day-to-day technical operations while also identifying opportunities to improve systems, implement new technologies, and support cross-departmental initiatives. This role requires strong problem-solving abilities, excellent communication skills, and the ability to collaborate with teams across the organization. Experience with emerging technologies such as AI tools and e-commerce platforms like Shopify will help support Gotham’s continued growth and innovation.
Expectations, Duties, and Responsibilities
- Manage and maintain Gotham’s IT infrastructure across all retail and office locations.
- Provide technical leadership and hands-on support for hardware, software, and network systems.
- Oversee installation, configuration, and maintenance of computers, devices, and technology systems.
- Troubleshoot and resolve technical issues related to desktops, laptops, printers, tablets, and other devices.
- Monitor and maintain IT systems to ensure reliability, security, and optimal performance.
- Manage device management systems and maintain inventory of company technology assets.
- Oversee onboarding and offboarding processes including device provisioning and account management.
- Administer company collaboration platforms including Slack, user permissions, channels, and integrations.
- Manage Google Workspace services including Google OAuth, Google Drive, and related tools.
- Install, configure, and manage company software while ensuring licenses remain compliant and systems remain secure.
- Maintain and support Shopify backend systems and integrations as needed.
- Identify and implement AI tools and automation opportunities to improve operational efficiency and workflows.
- Establish and maintain documentation for IT systems, processes, and protocols to ensure knowledge sharing and operational continuity.
- Collaborate cross-functionally with teams across the organization on technology initiatives and operational improvements.
- Provide IT support and infrastructure setup for new store openings and expansion initiatives.
- Travel to store locations as needed to support technology operations.
Skills & Qualifications
- Bachelor’s degree in Information Technology, Computer Science, or a related field, or equivalent experience.
- Strong experience managing and maintaining IT systems in a multi-location environment.
- Familiarity with operating systems including Windows, macOS, and Linux.
- Experience with device management systems and IT asset tracking.
- Familiarity with Google Workspace administration.
- Experience administering collaboration tools such as Slack.
- Knowledge of Shopify backend systems or e-commerce platform administration.
- Interest in or experience implementing AI tools or automation technologies.
- Strong troubleshooting and analytical problem-solving skills.
- Excellent communication and interpersonal skills with the ability to collaborate across departments.
- Ability to prioritize and manage multiple projects in a fast-paced environment.
- Willingness to travel to retail locations (Hudson, Williamsburg, Bowery, etc.) as needed.
Preferred Qualifications
- Experience in the cannabis industry.
- Experience supporting Shopify store operations, integrations, or apps.
- Experience evaluating and implementing emerging technology solutions.
- Experience supporting retail or multi-location environments.
Physical Requirements
- Ability to sit or stand for extended periods while working at a computer.
- Ability to lift and move equipment up to 25 pounds.
- Ability to travel between store and office locations as needed.
- Ability to perform hands-on technical tasks such as installing hardware, cabling, and device setup.
