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This technology engineer is responsible for ensuring the reliability, supportability, and continuous improvement of key infrastructure monitoring and management platforms, with primary ownership focus on tools such as SolarWinds, Azure Sentinel. This role requires a developer mindset. This person will also be providing operations systems administration support for hands on Linux and Windows systems. This role partners closely with internal teams across operations, monitoring, and security to strengthen platform health, improve signal quality, and enable effective incident response workflows. The engineer will support a hybrid environment with strong emphasis on Microsoft Azure monitoring and logging, contribute to platform lifecycle activities (patching, upgrades, onboarding, documentation), and continuously learn and apply modern capabilities— including analytics and emerging AI features—across event management, observability, and SIEM tooling to reduce operational friction and increase time to value.

Responsibilities:

Platform Ownership - Network & Monitoring Tools (must have)

• Familiar with tools such as SolarWinds (including NetPath). As a platform owner, ensure platform stability, upgrades, patching, and day to day support.

• Has knowledge about network centric monitoring capabilities including SNMP polling, traps, and device visibility etc. Ensure new sites and devices are properly onboarded

• Partner with platform and cloud teams to ensure migrated workloads meet monitoring standards.

Systems Administration (must have)

• Provide sysadmin support for Linux and Windows servers, including:

• Agent deployment and upgrades (SolarWinds, Datadog, Dynatrace)

• OS level troubleshooting and configuration

• Monitoring and logging enablement

- Support hybrid environments spanning on prem and Azure infrastructure.

- A developer mindset with experience in Dev workflow, GitHub, PowerShell etc.

- Observability & Event Management Support (should have)

- Has experience with tools such as Datadog and Dynatrace. The person will be responsible for collaborating with platform owners to support integrations, data quality, and alerting hygiene.

- Assist with event management workflows, ensuring alerts are actionable and routed correctly.

- Participate in efforts to reduce alert noise and repeat incidents.

SIEM & Security Visibility (nice to have)

- Develop a working understanding of SIEM concepts and platforms such as Azure Sentinel and CRIBL.

- Support log ingestion, troubleshooting, and collaboration with security and incident response teams.

- Ensure infrastructure and network telemetry supports security detection requirements.

Cloud Monitoring & Azure Integration (should have)

- Has experience with Azure cloud platform. Have either directly supported or is familiar with Azure based monitoring and logging, including:

- Azure Monitor and Log Analytics integrations

- Observability for Azure hosted workloads

Automation, AI & Continuous Improvement (nice to have)

• Explore and apply AI assisted features within monitoring, event management, and SIEM tools to:

- Improve signal quality / reduce alert fatigue

- Support faster incident triage

• - Contribute to documentation, runbooks, and operational improvements focused on small, incremental wins.

- Knowledge Transfer & Operational Resilience

- Participate in knowledge transfer activities related to platform transitions and retirements. Maintain documentation.

- - Support on call or escalation rotations as needed.

Mandatory Skills Description:

• Minimum 4-5 years of experience in infrastructure operations, monitoring, observability, or platform operations roles, supporting enterprise environments

• Hands on experience with systems administration for Linux and Windows servers, including troubleshooting, configuration, and deployment of monitoring or management agents (e.g., SolarWinds, Datadog, Dynatrace).

• Foundational networking knowledge, including concepts such as SNMP, network monitoring, LAN/WAN fundamentals, firewalls, and telemetry collection, sufficient to support network centric monitoring platforms like SolarWinds

• Not a must but nice to have experience with platform like StruxureWare.

• Experience with observability or monitoring platforms, such as SolarWinds, Datadog, Dynatrace, or similar tools, with an understanding of alerting, dashboards, and signal quality.

• Exposure to cloud environments, preferably Microsoft Azure, including familiarity with monitoring and logging concepts (e.g., cloud based telemetry, logs, metrics, and integrations).

• Basic understanding of incident and event management practices, including alert triage, escalation, and collaboration with incident response or operations teams.

• Demonstrated willingness and ability to learn new technologies quickly, with examples of picking up new platforms, tools, or domains outside of prior core expertise.

• Familiarity with Agile or SAFe ways of working, including collaboration in sprint based delivery models, and cross functional team engagement is a plus.

• Strong communication and collaboration skills, with the ability to work effectively with platform owners, operations teams, security teams, and external stakeholders.

• Experience working in a modern Dev workflow using GitHub (branches, pull requests, code reviews, and CI/CD) to manage and deploy scripts/automation used for platform operations

• Working proficiency in scripting languages such as PowerShell, Python, BASH, or similar scripting languages.

• Knowledge with Azure, Azure Active Directory (AD), and hybrid cloud environments is a plus.

• Exposure to SIEM concepts or platforms such as Azure Sentinel, CRIBL, or similar is a plus.

• Experience with change management practices in an enterprise IT environment is beneficial.

Nice-to-Have Skills Description:

Agile Methodologies

Are you an experienced Full Stack Developer with a desire to excel? If so, then Talent Software Services may have the job for you! Our client is seeking an experienced Full Stack Developer to work at their company in Minneapolis, MN.

Position Summary: The team builds and maintains scalable microservices and batch-processing platforms that ingest, enrich, store, and serve user-generated content for clients' eCommerce and enterprise systems. Our culture is highly collaborative, prioritizing agility, code simplicity, operational excellence, and consistently high-quality software delivery.

Primary Responsibilities/Accountabilities:

• Delivers complex, well-tested, and reliable product features with minimal oversight.
• Excels at breaking down large problems and demonstrates depth across software development lifecycle phases, including concept, design, testing, and deployment.
• Develops solutions and optimizations that improve performance across the full application stack.
• Comfortable independently triaging complex issues across multiple environments in a fast-paced, dynamic setting.
• Actively engages in pair programming, daily standups, sprint retrospectives, backlog grooming, and user story mapping.

Qualifications:

• 5+ years of experience building highly scalable, high-performing applications using Java, Spring Boot, and Gradle with strong object-oriented design skills.
• Experience with Test Driven Development (TDD), including writing unit and integration tests using JUnit, Mockito, and/or the Spock Framework.
• Experience with streaming and messaging platforms such as Kafka, RabbitMQ, or Google Pub/Sub.
• Strong experience with CI/CD pipelines using tools such as Jenkins or GitHub Actions.
• Experience designing distributed application architectures that leverage NoSQL data stores such as Apache Cassandra for high throughput at scale.
• Experience with search and indexing systems such as Apache Solr for large-scale data access and query performance.

Preferred:

• Strong communicator and collaborator who works effectively across cross-functional teams, proactively brings ideas to the table, and takes initiative rather than waiting to be directed.
• Experience with front-end technologies, including JavaScript, ReactJS and NodeJS.
• Experience with container platforms such as Docker.
• Experience designing, testing, and deploying scalable solutions on Google Cloud Platform utilizing services such as BigQuery, Cloud Functions, Cloud Run, and Dataflow.
• Experience with off-heap caching solutions such as Memcached.
• Experience leveraging AI-assisted development tools such as GitHub Copilot to accelerate development workflows.
• Ability to triage and manage complex, production issues

Who Are We?

At BaseCamp Franchising, we are revolutionizing the apparel retail industry through our two fast-growing resale brands, Uptown Cheapskate and Kid to Kid. We take an entirely new approach to thrifting, offering a vast assortment of in-demand brands at unbeatable prices, all in a polished, boutique shopping environment. Thanks to this unique combination, we have more than doubled sales to over $300 million in the past 5 years, with a huge wave of growth still on the horizon.

We have sustainability at our core, recycling tens of millions of items each year through our growing network of nearly 280 franchised stores. We are also strong advocates of the upcycling ethos: shopping resale can make the world a better, cleaner, and more sustainable place – while helping families save money at the same time.

As one of the fastest-growing franchise systems in the country, we are privileged to help hundreds of entrepreneurs find success by owning and operating our stores. Continuous improvement and innovation are the cornerstones of our culture, and our top priority is to maximize the impact our franchisees have in their local communities. Our two brands are expanding rapidly, and we are looking for people who are excited to join us on our entrepreneurial journey and mission to bring sustainable fashion into every home.

What Will I Do in This Position?

The Senior Software Engineer will work within our existing product development team to deliver rapid improvements to new and existing software systems. The engineer will be an integral part of BaseCamp’s software team. They will work collaboratively with other engineers, QA, UX Design, and a Product Manager to build the company’s proprietary software suite into the preeminent platform in the resale industry. Specific aspects of the role will include:

• Implement new features and fixes across the entire software stack
• Develop a comprehensive understanding of BaseCamp’s proprietary software suite, which combines a point-of-sale system, a product appraisal application and an inventory management system
• Own the quality of all software, writing unit and integration tests, while manually testing their own and peers' code changes
• Improve the reliability, and speed of BaseCamp’s software products
• Contribute to the refinement of BaseCamp’s development release processes
• Assist front-line teams to troubleshoot and resolve bugs as needed
• Play an integral role in the “Shape Up” software development life cycle
• Be a mentor by coaching and supporting fellow team members
• Be a team player, embrace collaboration, actively listen and respect the ideas of others
• Share in occasional on-call or support escalation for critical software incidents

What Are We Looking For?

• 6+ years of experience building web applications
• Strong understanding of one or more modern backend languages and frameworks
• Significant experience with modern front-end frameworks and API technologies
• Excellent communication and writing skills
• Resourceful, with strong attention to detail
• Ability to produce high-quality code WITHOUT assistance from an LLM

Our Technology Stack

Professional experience with the following or similar tools:

• Testing: Unit and true integration tests, Playwright for end-to-end
• Front-end: React, TypeScript, MobX
• Back-end: C# .Net 10, EFCore
• Database: PostgreSQL, Redis, ClickHouse
• Platform: Hybrid hosting, Cloud-Native on DigitalOcean, IoT with Balena
• Observability: OTel, OpenObserve, RUM
• Version Control: GitHub/Forgejo
• Developer Setup: Linux (your preference), VSCode (or preference), Docker
• DevOps: GitHub/Forgejo, Docker Hub
• Communication: Slack, Gmail, Google Docs

What Else Do I Need to Know?

This role is based at our headquarters in North Salt Lake, Utah at the base of the Wasatch mountains. We offer competitive pay and benefits that include:

• Health and dental insurance plans
• 401k matching (up to 5%)
• Annual performance bonus
• Paid Time Off (PTO), paid holidays & paid parental leave
• A sustainable shopping spree at either Uptown Cheapskate or Kid to Kid to celebrate new members of our team
• An employee discount at Uptown Cheapskate and Kid to Kid stores

We take personal and professional development very seriously and actively invest in training opportunities for our employees. We strive to be a fun and authentic place to work, actively collaborating across departments and celebrating each other’s wins. If a fast-paced environment with diverse opportunities to learn and grow fits with what you are looking for, please let us know!

Job Title: Support Engineer

Location: Seattle, WA / Bothell, WA (On-site)

Job Type: Full-time

About Us:

Cinnamon is a forward-thinking healthcare technology company focused on empowering patient advocates through innovative solutions. By automating critical processes, we help healthcare organizations secure financial assistance for their patients efficiently and securely. Our mission is to improve healthcare accessibility while maintaining the highest standards of data integrity, compliance, and customer trust.

Role Summary:

We are seeking a skilled Support Engineer to lead technical support efforts for healthcare customers and internal Cinnamon users. This role partners closely with engineering, product, implementation, clinical operations, and security teams to resolve complex issues, improve system reliability, and deliver a high-quality user experience across the platform. You will handle escalations, guide support processes, and contribute to a strong operational and security posture. The ideal candidate excels at cross-functional troubleshooting, clear communication, and customer empathy.

Key Responsibilities:

• Own customer support issues end to end and ensure timely, accurate resolutions
• Support customer onboarding by validating configuration, reviewing workflows, and preparing customers for go-live
• Deliver advanced training and create materials that help clinical and administrative teams adopt the platform effectively
• Serve as the escalation point for Jira Service queues and guide triage and prioritization
• Provide advanced support to internal users across authentication, access, feature flagging, analytics, logging, VPN, GitHub, password management, and productivity tools
• Investigate and resolve issues across GCP services, , Auth0 flows, LaunchDarkly configuration, Mixpanel events, NordLayer access, GitHub permissions, 1Password access, and related systems
• Maintain and improve documentation in Confluence, including workflow diagrams, runbooks, SOPs, and troubleshooting guides created in Lucidchart
• Perform proactive system monitoring using GCP logs, , uptime indicators, and automated alerts to detect and address issues early
• Reproduce issues, validate fixes, analyze root causes, and collaborate with engineering to improve reliability and data integrity
• Ensure support follows HIPAA-aligned privacy, security, and data handling requirements
• Surface findings from Intruder and SecurityScorecard and track remediation with security and engineering teams
• Identify recurring patterns in support tickets, propose workflow and product improvements, and contribute insights to roadmap discussions
• Mentor junior support engineers and help develop team best practices
• Participate in incident response efforts for issues affecting multiple customers or systems

Required Qualifications:

• 4-6 years of experience providing technical support in a SaaS, healthcare, or cloud-based environment
• Proven experience supporting healthcare customers or healthcare data workflows
• Experience owning escalations and complex troubleshooting efforts in coordination with engineering or product teams
• Proficiency with Jira Service Management for issue triage and workflows analysis
• Experience supporting enterprise SaaS platforms for authentication, identity management, analytics, logging, VPN access, and secure productivity operations
• Hands-on experience with Google Cloud Platform logs, error reports, service metrics, or interactions with Cloud Run and Cloud Functions
• Strong understanding of QA processes, root cause analysis, and cross-environment troubleshooting
• Excellent communication skills with the ability to explain technical issues to non-technical healthcare users
• Strong documentation skills maintaining shared knowledge bases or support playbooks
• Comfort handling workloads involving sensitive healthcare information and security-related tasks

Preferred Qualifications:

• Scripting or automation experience in Python, Bash, or PowerShell
• Familiarity with HL7, X12, FHIR, or common healthcare data exchange patterns
• Experience supporting customers during EHR integrations or workflow onboarding
• Experience with remote support tools such as TeamViewer or AnyDesk
• Experience building documentation or diagrams in Confluence and Lucidchart
• Exposure to security monitoring tools or vulnerability management processes
• Prior mentorship or leadership experience in a support environment

What We Offer:

• A competitive salary and stock options grant
• Holiday schedule according to your country of residence and PTO
• An innovative and high-paced work environment with a flat management hierarchy
• Opportunities for professional growth and advancement in a rapidly scaling company

How to Apply:

Send your resume and a cover letter detailing your relevant experience and interest in the position to We look forward to reviewing your application and exploring how you can help us advance healthcare through innovation and technology!

Join us in transforming healthcare through innovative technology!

System Prompt Writer

Are you invested in the AI transformation that is well under way? Are you eager to bring your writing skills as well as your growing understanding of AI to help create unprecedented AI-powered experiences for people across the globe?

We’re looking for a highly creative, self-initiating, and AI-savvy writer to join us. We require written content to give guidance for the design of visual components, interaction flows, design concepts, and much more.

The ideal candidate will have a strong understanding of how knowledge and knowledge bases empower designers while at the same time enabling AI to provide quality design suggestions. They will need the ability to write concisely, and the capability to work across a vast ecosystem of product specificities. They will need to be comfortable working with agents across an agentic platform, working with tools like GitHub, VS Code, Claude Code and others for authoring needs. They will need to be a systems thinker, always mapping what they are delivering to the big picture. Most of all, the ideal candidate must care about people using technology inside and outside, making their experiences better.

Responsibilities:

• Write and product design documentation for the Design System
• Collaborate with a vast team of designers, product managers, and engineers across various teams to facilitate effective robust knowledge bases
• Leverage design knowledge for design component libraries to find gaps as well as redundancies
• Provide clear and concise instructions for designers and AI to drive coherent design across a broad spectrum of product areas

Requirements:

• Excellent writing and editorial skills with the ability to convey information concisely
• Strong understanding of design systems and component libraries
• Experience with tools and systems like GitHub, VS Code, Claude Code and others
• Experience with agents and agentic systems

Additional qualifications:

• Creative collaboration and problem-solving skills
• Experience with content publishing and content management systems
• Experience in customer research
• Experience with Figma

Job Title: SDET / QA Automation Engineer

Location: Mount Laurel- NJ

Duration: Long Term

Job Description:

Job Summary:

We are seeking a highly skilled and experienced SDET / QA Automation Engineer with 8 to 10 years of expertise in Python, JavaScript, and modern automation frameworks. This position involves developing automation solutions, microservices, and test scripts while validating end‑to‑end network components and their behavior. The candidate should have strong domain knowledge in networking and cable technologies, with the ability to collaborate effectively with clients and cross‑functional teams.

Key Responsibilities:

• Develop microservices using Python, NodeJS, and Golang as part of automation and service validations.
• Develop standalone Python/NodeJS scripts to simulate network traffic and validate performance across different endpoints.
• Create Proof of Concepts (POCs) based on client needs and actively participate in client demos and technical discussions.
• Lead the creation of test strategies and manage test environments with both physical and virtual device setups.
• Create comprehensive test scenarios and automated test scripts using MochaJS, ensuring robust coverage of functional, integration, and regression test cases.
• Design reusable test components, validate API and microservice behavior, and integrate MochaJS test suites into the existing automation framework to enhance reliability and execution efficiency.
• Collaborate with cross‑functional teams to refine requirements, improve test coverage, and ensure smooth integration with CI/CD pipelines.
• Gather requirements and perform detailed analysis for new automation scenarios and test case development.
• Support manual and automation testing across applications, devices, and servers as required.
• Ensure code quality using tools like SonarQube and adhere to strict QA standards.
• Provide technical guidance, troubleshooting support, and mentorship to team members on tasks and issues raised by the client.
• Maintain version control and branching strategies using GitHub, ensuring high code integrity and traceability.
• Monitor automation execution, analyze failures, and drive root‑cause investigations to improve overall product quality.
• Document technical workflows, automation processes, and test scenarios to ensure long-term maintainability and knowledge sharing.

Required Skills & Experience:

• 8-10 years of experience in QA/SDET automation roles.
• Strong programming knowledge with Python and JavaScript.
• Good hands-on experience with Go Lang and NodeJS.
• Hands-on experience with MochaJS for scripting and automated testing.
• Excellent knowledge with web technologies like REST, SOAP, XML and JSON
• Proficiency in API testing using Bruno/ Postman.
• Familiarity with GitHub for version control and Jira for project tracking.
• Excellent domain knowledge in Network and cable domain
• Should be familiar with IMS architecture and SIP protocols.
• Good problem-solving and debugging skills.

Should have good communication and client interaction skills.

We are hiring a senior product manager with 5-10 years of experience. This is our first PM hire: you'll work directly with the CEO/Head of Product and be an integral part of how we build.

Solin: The largest marketplace for fitness programs & challenges from creators. We also have a consumer subscription offering (similar to Amazon Prime's subscription) that incorporates AI-personalized nutrition + platform benefits.

Our mission is to make the world a healthier place. We're growing fast, and we're looking to add a product manager to accelerate our product.

Role

Three traits are incredibly important for this role:

• High-ownership execution: You can independently take a feature from loose problem definition to polished, production-ready feature with strong specs, clear rationale, and thorough edge-case coverage. You also must incorporate feedback quickly: this includes feedback for yourself/role and feedback on our product.
• Detail-oriented: You must have attention to detail.
• Sharp product instincts grounded in data: You have strong intuition for what will move users and you back it up with data.

Project Snapshots

Recent advances in AI have expanded what's possible with our product and are a primary focus. Examples of recent projects you would have been involved with:

• AI Powered & fully featured macro tracker that fit into our consumer subscription
• Functionality for our AI nutrition agent that enables users to customize high-protein meal plans
• Integrating AI into our creator onboarding flow to decrease friction and time to launch

Product team & approach

• Our product approach is focused, fast, and opinionated. We prioritize retention and daily engagement.
• 90% of your work will be in our app; ~10% will be mobile and desktop browser
• We prefer to learn quickly through idea iteration and testing new concepts vs. excessive amounts of customer calls or data analysis, fully built-out prototypes, etc. (we do these things, but in moderation)

A bit more

• Ideally you have a passion for wellness and fitness to align with our mission (make the world a healthier place)
• Unlimited PTO (just needs to get OK’d by team) + fully covered healthcare (most companies deduct a portion of healthcare premiums from your paycheck - we don’t - we cover it all).

Requirements

• 5-10 years owning product execution working with design and engineering (mobile-first preferred)
• Desire and ability to push product fast is necessary. Our pace of iteration will determine our success.
• Incredibly detail-oriented
• Experience owning features end-to-end: discovery → scoping → spec → ship → measure
• Comfortable with data: you can pull your own metrics, run cohort analysis, and design experiments
• Experience with subscription, habit-forming, or health/fitness products is a strong plus
• Willingness to work with AI is a must

We are in-office Mon-Fri 8:45a-6pm (our office is on Abbot Kinney in Venice). No exceptions.

Compensation for this role is $130k-$220k depending on your fit and experience.

The product manager we hire is going to join an incredible and growing team. This role comes with real ownership: you’ll be trusted to work autonomously, and as you prove you’re ready, you’ll earn more autonomy. We value great execution and thoughtful, creative solutions. This is hard work, but it's deeply rewarding.

At Nothing Bundt Cakes, we refer to our guest services representatives as Joy Creators! A Joy Creator sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about. You'll get to play party planner by helping guests order the right cake for their celebrations and making sure their orders go off without a hitch. You'll make everyone feel welcomed, and you'll create an environment of generosity, happiness, and joy in your community. But it gets even better:

• We close early so you can enjoy your evenings.
• We offer flexible work schedules.
• We're keeping it casual. T-shirts and sneakers are where it's at!
• Cake discounts. Yummm!
• You don't have to be 18 to work here, so students can join us.
• This job is fun. It's literally a piece of cake!
• This is a great place to make new friends!
• You'll get trained. Not only on crafting cake, but on growing your career.
• We love to celebrate and bring joy to the community. Apply now. Joy is the job.

Compensation: $11.00 per hour

From \"Happy Birthday\" to \"Just Because,\" Nothing Bundt Cakes is committed to bringing joy to our guests and our communities and helping make every celebration sweeter! Each bakery offers a warm and welcoming work environment with team members who embody this joy-filled brand and possess a Servant's Heart, the Spirit of a Champion and the ability to make Genuine Connections.

With over 500 bakery locations in 40+ U.S states and in Canada, there's plenty of opportunity to join our family!

Employees at a franchised Nothing Bundt Cakes bakery location are employed by the franchise owner/operator and are not employees of Nothing Bundt Cakes Corporate (the franchisor). All inquiries about employment should be directed to the franchise owner/operator and not to Nothing Bundt Cakes Corporate. Each franchise owner/operator is responsible for ensuring compliance with local, state and federal law.