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Influencer Marketing Coordinator

Bloom Nutrition

IG @bloomsupps @marillewellyn

TikTok @bloomnu

Founded by fitness influencer and entrepreneur Mari Llewellyn, Bloom Nutrition is a quickly growing wellness brand that is committed to offering good-for-you supplements. Made with a premium blend of quality ingredients, all of our products are curated to be as delicious as they are healthy to fuel life daily.

The Bloom team is tight-knit, creative, high performing, and collaborative. Our work environment is an inspiring space where you can thrive as a result. As a young company, there is a huge opportunity for career growth as Bloom continues to expand at a fast pace.

Recognized for our innovation and growth, we're proud recipients of several awards:

Forbes 30 under 30 (2023)

Target Partner of the Year (2023)

LinkedIn's Top Start-Ups (2023 & 2024)

EY Entrepreneurs of the Year (2024)

Inc. 5000 Company (2024 & 2025)

NewBeauty 100 Wellness Awards (2024)

Location: Austin, Texas

onsite M-TH, 2 extra WFH days per month

Overview:

The Influencer Marketing Coordinatorwill report to the Head of Influencer Marketing.

Responsibilities:

• Collaborate closely with Bloom’s Head of Influencer Marketing, to execute and evolve influencer initiatives, develop and refine strategies that drive brand awareness, engagement, and ROI.
• Lead outreach and relationship-building with both Micro (gifting-based) and Macro (paid)influencers to support campaign goals.
• Spearhead the growth and day-to-day management of our influencer gifting program, ensuring strategic outreach and meaningful creator partnerships that align with brand goals.
• Own the organization and maintenance of influencer relationships, ensuring accurate records and timely follow-ups.
• Proactively identify new opportunities, trends, and strategies to drive growth and innovation in the influencer space.
• Consistently meet internal performance benchmarks and deliverables as set by leadership.
• Oversee partnerships across Bloom’s product catalog, ensuring alignment between influencer content and product messaging.
• Drive campaign success by coordinating influencer participation across product launches, promotional events, and seasonal initiatives.
• Lead negotiation, execution, and management of paid collaborations, ensuring deliverables are on time and align with brand goals.
• Oversee end-to-end influencer partnerships—from initial outreach and negotiation to contract execution and deliverable management.
• Build and nurture strong, genuine relationships with influencers, creators, and talent managers to drive long-term brand loyalty and engagement.
• Track influencer progress and deliverables on a weekly basis to ensure timely, high-quality content.
• Support the creation of end-of-month performance reports and decks, analyzing gifting campaign effectiveness and identifying areas for optimization.
• Supervise and support influencer marketing interns, providing clear direction and ensuring seamless execution of gifting operations.

Requirements:

• 2-3 years of experience in the influencer marketing space
• Strong organizational and communication skills
• Familiarity with social media platforms (TikTok, Instagram, YouTube)
• Basic Excel or Google Sheets skills (for data tracking and reporting)
• Ability to multitask and manage time effectively
• A team player with a collaborative mindset
• Previous internship or experience in influencer marketing, social media, PR, or marketing is a plus but not required
• Assist influencer team with scaling and growing our gifting program

Benefits:

• Fun and inclusive work environment with a super collaborative team
• Access to Company Insurance Plan
• A 401(k) plan that the company matches
• PTO because work-life balance is important
• A brand new company laptop
• Company comped ClassPass, Fitness Class Program

Bloom is an equal opportunity employer and values diversity in the workplace. We encourage candidates from all backgrounds to apply.

This job description is intended to convey information essential to understanding the scope of the position and is not an exhaustive list of skills, efforts, duties, responsibilities, or working conditions associated with it. The company reserves the right to modify the duties or assign additional duties as necessary.

ABOUT US

IICOMBINED, beginning with the global fashion eyewear brand GENTLE MONSTER in 2011 and expanding to TAMBURINS and NUDAKE, seeks to explore innovative ideas to challenge reality through the creation of beautiful and unpredictable outcomes that have yet to be seen. IICOMBINED continues to take on new challenges by establishing its own view of the world.

IICOMBINED means expressing ourselves through combining IMAGINATION and INTERPRETATION of the world.

GENTLE MONSTER is a global fashion eyewear brand that offers an unforeseen and startling brand experience. With more than 70 direct stores in 13 countries as of June 2024, GENTLE MONSTER leads the global eyewear trend through differentiated branding with new product releases, experimental and sophisticated spaces, and campaigns.

TAMBURINS is a fragrance brand exploring undefined territories of beauty. Through a combination of storytelling inspired by scattered scenes from around the world and sophisticated and delicate perfumery techniques, the brand captures the true depth of scent. TAMBURINS fosters emotional communication beyond a simple experience by reinterpreting contents through the realms of objects, painting and performance in exhibition-style stores.

NUDAKE is an F&B brand recreating dessert culture with its ‘Make New Fantasy’ ethos. We transport consumers to a new fantasy by creating unprecedented cakes by combining fashion and art. By experimenting and producing contents that deviates from established processes and rules, NUDAKE touches consumers beyond the ordinary F&B experience.

_______________________________________________________________________

We're looking for a data-driven, revenue-obsessed Performance Marketing Specialist to own and scale two high-impact lower-funnel channels: TikTok Shop Paid Ads and our Affiliate Program. This is not a branding role — this is pure performance marketing where every dollar is measured against revenue, ROAS, and new customer acquisition.

You'll join our Ecommerce team — working side by side with our Digital Media specialists who manage paid media across other channels. Together, you're one team driving performance, sharing learnings, and scaling revenue. You'll own TikTok Shop ads hands-on while also serving as the strategic lead managing external affiliate agency partnerships — setting targets, holding partners accountable, and continuously optimizing toward profitable growth.

If you thrive at the intersection of hands-on execution and strategic agency management, and you measure your success in revenue.

Tiktok Shop Affiliate Program

Serve as the primary point of contact for our affiliate agency partners, ensuring goals, priorities, and timelines are clearly defined and consistently met.

• Lead the affiliate program strategy in partnership with the agency — ensuring every campaign is performance-focused, tied to measurable ecommerce outcomes, and aligned with acquisition goals.
• Provide strategic direction to the agency on partner selection, commission structures, optimization priorities, and growth opportunities while overseeing day-to-day execution.
• Identify and evaluate new affiliate partners in collaboration with the agency to expand reach, diversify the creator base, and improve overall program ROAS.
• Own the full affiliate budget tracking and invoicing process, ensuring accuracy, transparency, and alignment with financial targets.
• Review and guide agency strategies on bidding, content direction, and creator selection to ensure campaigns meet both performance benchmarks and brand standards.
• Hold agencies accountable through regular performance reviews — analyze results, diagnose underperformance, test new approaches, and drive continuous improvement.
• Partner closely with your Digital Media teammates within the E-commerce team to share audience insights, coordinate spend across channels, and ensure affiliate efforts align with overall marketing and business objectives.

Tiktok Shop Paid ads-Hands-On Execution&Strategy

• Build our TikTok Shop ads program from the ground up — from initial implementation through to a scalable, data-informed paid strategy within TikTok Ads Manager.
• Own end-to-end campaign management: campaign structure, ad set configuration, creative deployment, budget allocation, and performance optimization against acquisition and ROAS targets.
• Conduct deep audience research to build and refine prospecting and retargeting segments; continuously test and optimize audience strategies to improve conversion efficiency.
• Design and execute A/B and multivariate tests across creative, audience, and bidding variables to systematically improve ad performance.
• Manage TikTok Shop's Commerce Center operations — including product catalog setup, inventory feed accuracy, data feed troubleshooting, and ongoing catalog health monitoring.
• Set and own clear KPIs: customer acquisition cost (CAC), return on ad spend (ROAS), conversion rate, and contribution to overall E-commerce revenue.
• Share learnings, creative insights, and audience data with your Digital Media teammates to strengthen paid performance across all channels within the Ecommerce team.

What We're Looking For

• Must have completed a 4-year BA/BS degree in a related field such as Data Science, Marketing, Economics, Business Administration, Statistics, etc. 
• Must have proficiency in GA4/Google Analytics 4  
• Must be proficient at Excel for performance analysis (pivot tables, formula building, etc) 
• 1–3+ years in performance marketing, affiliate management, or paid social — ideally in a retail or E-commerce environment.
• Proven experience managing external agency relationships — setting expectations, reviewing performance, and driving accountability against hard targets.
• Strong analytical skills with fluency in ecommerce KPIs: ROAS, CAC, LTV, AOV, conversion rate, and contribution margin.
• Experience with affiliate marketing platforms and programs (e.g., TikTok Shop affiliate, Impact, ShareASale, CJ, Rakuten, or similar).
• A testing mindset — you instinctively A/B test, iterate, and optimize rather than set-and-forget.
• Excellent communication skills — you can translate performance data into clear insights for leadership and cross-functional partners.
• Self-starter mentality who can build processes from scratch and thrive in a fast-moving ecommerce environment.
• Hands-on experience with TikTok Ads Manager (strongly preferred) or comparable paid social platforms (Meta, Google) with a willingness to specialize in TikTok.

Job Type: Full-Time (ONSITE)

Pay Range: $70,000 - $80,000 per year

Benefits:

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Paid Time Off

Senior Associate, Entertainment Attorney

Yu Leseberg, A Professional Law Corporation is a Los Angeles-based boutique entertainment law firm specializing in music, copyright, and intellectual property matters. We represent recording artists, management companies, publishers, creators, influencers, and industry executives.

We're seeking a collaborative team player to join our full-time, on-site practice.

What You'll Do:

Negotiate and draft music industry agreements (management, recording, distribution, producer, sample clearance, creator/brand partnerships)

Handle complex worldwide music publishing and neighboring rights issues

Manage album clearance, executive employment, touring, and NDA agreements

Draft copyright registrations and prosecute trademark matters

Supervise royalty audits and resolve licensing/contractual disputes

Provide litigation support and draft legal correspondence

Work independently with quality control before partner review

What You Bring:

2+ years at a law firm with music-focused or complex copyright/trademark litigation experience (strongly preferred)

Strong knowledge of U.S. Copyright Act and trademark law

Good working knowledge of Microsoft Excel

Exceptional organizational skills and attention to detail

Ability to manage multiple matters from inception to completion

Excellent drafting and communication skills

Self-starter who takes initiative (litigation experience a plus)

California Bar Admitted from an accredited law school

Compensation & Benefits:

Salary: $100,000–$165,000 (based on experience)

Annual bonus

Medical, dental, vision

Retirement plan (after 24 months)

Revenue share on clients you bring to the firm

Apply now to join our innovative, client-focused team.

Iconic Candy – Holmdel, NJ (Full-Time, In Office)

Iconic Candy is one of the fastest-growing nostalgic candy companies in the country, bringing back the legendary brands people grew up loving while creating exciting new candy experiences for the next generation. From Creme Savers to Retro Sours, Bubble Jug, and Ouch! Bubble Gum, our brands generate massive social buzz and are distributed nationwide across major retailers.

We are looking for a highly skilled Graphic Designer to join our growing in-house creative team at our Holmdel, NJ headquarters. This role will work directly with our Head of Creative (Director of Marketing) and our Content Creator / Social Media Manager to produce visually compelling graphics that bring our brands to life across digital and physical platforms.

This is a full-time, in-office position for someone who thrives in a fast-paced, creative environment and wants to help build iconic consumer brands.

As the Graphic Designer, you will be responsible for creating bold, engaging visual assets that support marketing, social media, retail sales, and brand campaigns. Your work will help shape how millions of consumers experience our brands both online and in stores.

You will play a key role in ensuring that all creative work reflects the fun, nostalgic, and energetic personality of Iconic Candy.

Creative Design & Brand Development

• Design eye-catching graphics for social media posts, reels, and digital campaigns
• Develop creative assets for advertisements, promotional campaigns, and influencer collaborations
• Create engaging product visuals, lifestyle graphics, and brand storytelling elements
• Help evolve and maintain the visual identity of multiple candy brands

Marketing & Sales Materials

• Design sell sheets, retailer presentations, marketing decks, and trade show materials
• Create graphics for Amazon listings, website content, and e-commerce platforms
• Produce retail merchandising materials including displays, POS graphics, and promotional signage
• Design email marketing visuals and campaign graphics

Content Collaboration

• Work closely with our Content Creator to develop graphics that enhance video and social content
• Collaborate with the Head of Creative on larger brand campaigns and product launches
• Assist in designing graphics that support TikTok, Instagram, and viral marketing initiatives

Production & Execution

• Prepare production-ready files for print, packaging, and digital platforms
• Ensure all designs align with brand guidelines and marketing objectives
• Manage multiple creative projects and deadlines in a fast-moving environment
  

• 3+ years of professional graphic design experience
• Strong portfolio demonstrating branding, social media, and marketing design
• Expert proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign)
• Experience designing for social media platforms and digital marketing
• Strong understanding of typography, color, and visual storytelling
• Ability to work collaboratively and take creative direction
• Strong attention to detail and ability to meet deadlines
  

• Experience working with consumer brands or CPG products
• Knowledge of packaging design
• Experience designing for retail marketing
• Familiarity with motion graphics or light animation
• Understanding of social media trends and viral content
  

• Work with iconic nostalgic candy brands
• Be part of a fast-growing company with national retail distribution
• Help create viral marketing content seen by millions
• Collaborate with a creative, entrepreneurial team
• Opportunity to influence the visual identity of major candy brands

This is a full-time, in-office position in Holmdel, NJ.

$65,000 – $95,000 per year

Compensation will depend on experience, portfolio quality, and skill level.

If you are passionate about design, branding, and creating visuals that capture attention, we’d love to hear from you.

Please include a portfolio of relevant work with your application.

Reporting into the EVP/COO Enesco, the Director of Logistics will lead and optimize operations by focusing on managing inbound and outbound logistics, ensuring efficiency and cost-effectiveness while maintaining high service levels. The ideal candidate will have extensive experience with brokerage services, contract negotiation, customs processes, and distribution center interactions.

Responsibilities:

• Oversee and optimize the flow of goods from suppliers to distribution centers and from distribution centers to retail locations.
• Ensure timely and accurate delivery of products, minimizing delays and disruptions.
• Leverage brokerage services to facilitate efficient transportation solutions.
• Evaluate and select appropriate service providers based on performance metrics.
• Negotiate contracts and freight rates with carriers and service providers.
• Monitor market trends to secure favorable terms and conditions.
• Ensure compliance with customs regulations and manage customs documentation.
• Collaborate with customs brokers to facilitate smooth cross-border shipments.
• Coordinate with distribution centers to ensure alignment with logistics strategies.
• Implement best practices for inventory management and order fulfillment.
• Oversee the order management process, ensuring accuracy and timeliness.
• Collaborate with sales and operations teams to forecast demand and manage inventory levels.
• Establish and maintain transloading and cross-docking initiatives to enhance logistics efficiency.
• Analyze and report on project performance, make adjustments as necessary.

Qualifications:

• Bachelor’s degree in Supply Chain Management, Logistics, Business Administration, or related field
• Minimum of seven (7) years of experience in logistics management within a retail/wholesale environment.
• Proven expertise in inbound and outbound logistics, brokerage services, and customs processes.
• Strong negotiation skills with a track record of managing freight rates and contracts.
• Experience with order management systems and processes.
• Familiarity with transloading and cross-docking projects.
• Excellent analytical, problem-solving, and communication skills.

Ad Populum Offers:

• Opportunity to shape the future of a growing company
• Competitive salary and benefits package
• Opportunities for professional growth and development
• Collaborative and supportive work environment

The salary on offer for this hybrid position will be $150,000.00 per year.

Ad Populum LLC is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, religion, color, sex, sexual orientation, gender, gender identify, gender expression, national origin, ancestry, age, marital status, military or veteran status, medical condition, genetic information or disability, or any other basis prohibited by federal, state or local law.

ABOUT AD POPULUM: Ad Populum aligns corporate strategy and fosters growth across its diverse portfolio of legendary brands, including: NECA, the industry leader in pop culture action figures and collectibles, Rubies, the #1 costumes company in the world, Enesco, known for Department 56, a top purveyor of holiday décor, Kidrobot, a globally recognized, premier creator of limited edition art toys, plush and lifestyle accessories, WizKids, a top producer of miniatures and award winning table top games worldwide, JEI, the creators of American icons such as the Chia Pet and Clapper, ExKaliber, an esteemed collective of Amazon brands that ranks among the top 150 Amazon sellers globally, Graceland, Rock n Roll’s top destination and #1 music attraction in the world, Smiffys, a leading global innovator in fancy dress, Halloween and Carnival manufacturing since 1894, and Party City, the global leader in the celebrations industry helping tens of millions of people create unforgettable memories.

Comprised of three wholly-owned business subsidiaries, Enesco is a global leader in the gift, home décor, collectible and accessory industries. Well-known for its Enesco Gift and Department 56 operating businesses, Enesco specializes in designing, manufacturing, marketing, and distributing high-quality contemporary gifts, home accessories, and collectibles to celebrate every occasion and recipient. Enesco Gift and Department 56 customers include large department store chains, mass market channels, online third-party e-tailers, end-consumers, home décor boutiques, and specialty card and gift retailers in over 50 countries. Working with its own sales teams and global distributors, Enesco serves markets in the United States, Europe, Asia, the Americas, and Australia.

Apply here: (s) Ruru Hoong, Anya Shchetkina, and Jimin Nam (MIT Sloan) are seeking motivated and detail-oriented individuals to work as full-time pre-doctoral researchers. The position involves close collaboration with 1-2 faculty members (depending on research interests) on empirical research projects related to digital technologies, advertising, and AI. You will contribute at all stages of the research process — from data collection and cleaning to analysis and writing. Some structural modelling or applied ML methods development may be involved if of interest.

Active and planned research projects include: 

• The design of information for human-AI collaboration
• The impact of generative AI on worker productivity, task allocation, and organizational design
• The design of AI-driven hiring tools, such as optimizing voice-AI interviews for candidate screening
• Youth, social media, and smartphones
• The effects of AI on education and learning, including adaptive AI tutoring and path dependence in AI product rollout
• AI and wellbeing, including how generative AI tools affect individual and worker wellbeing
• Household and business surveys on electricity in Ghana
• Mechanization and preferences - marketing in 19th Century tea
• Measuring advertising effectiveness with aggregate data
• Experimental design under privacy constraints
• Identifying limits of targeting and personalization effectiveness 

Methods used across these projects include randomized controlled trials, experiments, machine learning, natural language processing, large language models, probabilistic ML, and adaptive learning (bandits and Bayesian optimization).

A core goal of the position is to prepare you to apply to and succeed in PhD programs in marketing, economics, management, operations or related fields. We will work together to develop your research skills — beginning with careful research workflow and attention to detail, and progressing toward more independent analysis over time. We will also collaborate on other elements of your preparation, including independent research, letters of recommendation, and coursework planning. You will be encouraged to attend seminars and engage with the broader research community at MIT Sloan and across MIT.

You do not need to arrive with a polished skill set; the purpose of a predoc is to also help you develop that training. What matters most is a genuine interest in these research questions, a willingness to learn, and the determination to see difficult problems through. 

Principal responsibilities

• Collect, clean, and manage large-scale quantitative and qualitative datasets across active research projects related to marketing, digital economics, and AI
• Conduct empirical analysis using methods such as causal inference, machine learning, NLP, and experimental design
• Contribute to all stages of the research process — from literature review and data collection through analysis and writing
• Design and implement surveys and experiments using tools such as Qualtrics and oTree
• Write, review, and maintain reproducible research code in Python, R, or Stata, including responsible use of AI coding tools
• Other duties as needed

Qualifications

• A Bachelor's degree with strong grades, ideally in a quantitative field
• Comfort with or eagerness to learn programming (Python, R, or Stata) and experimental tools (Qualtrics, oTree)
• Willingness to experiment with AI coding tools (e.g., Claude, Cursor, Copilot) while maintaining a healthy skepticism — you should be prepared to understand and review every line of code these tools generate
• A long-term interest in pursuing a PhD in marketing, economics, management, operations, or a related field.
• A familiarity with causal inference or Bayesian statistics is welcome but not required
• Prior research experience is a plus but not a prerequisite
• Careful attention to detail — the kind of person who double-checks a merge and notices when a number doesn't look right
• Curiosity, initiative, and the persistence to work through open-ended problems
• The ability to work independently
• Visa sponsoring will not be available for this position. Candidates should have authorization to work in the US for the duration of the appointment. 

The position is located at the MIT Sloan School of Management in Cambridge, Massachusetts. The default start date is July 1, 2026, with some flexibility to begin earlier or later. The position typically lasts 1-2 years prior to entering a PhD program. Salary is competitive with other pre-doctoral research positions (50-63k). Applications will be reviewed on a rolling basis.

Application Instructions

If you are interested, please submit the following:

• A one-page cover letter describing your background, research interests, coding experience, and future goals. Please indicate which of the research areas listed above interest you most and why.
• A CV
• A transcript
• A writing sample — a research paper, term paper, or thesis that reflects your analytical abilities
• (optional) A code sample you have written, with a brief summary of what it does and the outputs it produces
• The names and contact information of two references
• Applications will be reviewed on a rolling basis starting early March until the position(s) are filled.

** To comply with regulations by the American with Disabilities Act (ADA), the principal duties in position descriptions must be essential to the job. To identify essential functions, focus on the purpose and the result of the duties rather than the manner in which they are performed. The following definition applies: a job function is essential if removal of that function would fundamentally change the job.

Associate Director of Communications Systems

Arlington, VA (On-Site)

About Us

Ennoble Care is a mobile primary care, palliative care, and hospice service provider with patients in New York, New Jersey, Maryland, DC, Virginia, Oklahoma, Kansas, Pennsylvania, and Georgia. Ennoble Care's clinicians go to the home of the patient, providing continuum of care for those with chronic conditions and limited mobility. Ennoble Care offers a variety of programs including remote patient monitoring, behavioral health management, and chronic care management, to ensure that our patients receive the highest quality of care by a team they know and trust. We seek individuals who are driven to make a difference and embody our motto, "To Care is an Honor." Join Ennoble Care today!

Overview

Ennoble Care is seeking an Associate Director of Communications Systems to own our Dialpad and Zoho CRM platforms end to end—from day-to-day administration to the analytics that drive operational decisions for clinical leadership and the C-suite.

This is not just a systems administration role. You'll inherit active automation projects in Zoho (workflow rules, field permissions, validation logic, cross-module integrations) and a growing analytics practice around Dialpad call data (transfer acceptance rates, queue performance, agent productivity). You'll be expected to build on both—and you'll have AI tools at your disposal to do it. We're actively using AI to automate workflows, analyze call data, and eliminate manual processes across both platforms. You'll be expected to leverage these tools to move faster than a traditional admin ever could.

You'll report directly to the CIO and have regular visibility with the COO and executive leadership. This position is on-site at our Arlington, VA corporate headquarters.

Key Responsibilities

Dialpad Administration & Analytics (~610 users across 15+ offices and 11 states)

• Manage user provisioning/deprovisioning, license management (Connect vs Contact Center), number assignment, and extensions

• Configure and optimize call routing, IVR structures, queues, and office/department setup

• Build and maintain performance dashboards for clinical operations leadership—transfer acceptance rates (warm vs cold), queue performance, agent productivity, ring timeout analysis, voicemail detection

• Leverage AI tools to automate call data analysis, anomaly detection, and recurring reporting

• Track and report on KPIs weekly: call answer rate, abandon rate, average speed to answer, queue wait time

• Conduct root cause analysis when performance dips—whether it's a routing issue, a training gap, or a staffing constraint

• Serve as primary technical contact with Dialpad support and account team

• Troubleshoot call quality issues, agent status problems, and routing errors

Zoho CRM Administration & Automation (~50+ liaisons, scaling to 100+)

• Manage user creation, role/profile management, field-level permissions, module configuration, and layout customization

• Own and extend existing workflow automations—bonus point calculations, pathway expiration enforcement, focused pathway caps, cross-module lookups (house call / hospice), referral-to-liaison mapping

• Drive data integrity: account deduplication, referral source accuracy, sync monitoring between Zoho, OA (OperationsAccel), and MatrixCare

• Build liaison performance dashboards and automate the pulse report

• Reduce bonus reconciliation from ~16 hours/month of manual work to near-zero through automation

• Use AI-assisted development to build and iterate on Zoho workflow rules, validation logic, and cross-module integrations faster

Integrations & Cross-Platform

• Coordinate user lifecycle (provisioning/deprovisioning) across Dialpad and Zoho as part of onboarding/offboarding workflows

• Maintain integrations between Dialpad, Zoho, CallRail, and other systems

• Monitor sync reliability between Zoho, OA, and the Dialpad data warehouse (Azure SQL)

• Support other no-code/low-code tools (Scribe, Keragon, Emitrr) as needed

Performance Monitoring & Reporting

• Track and report on Dialpad and Zoho KPIs weekly to leadership

• Identify trends and proactively address issues before they impact metrics

• Support Operations Analyst with data extraction for deeper analysis

Documentation & Training

• Create and maintain system documentation, runbooks, and SOPs

• Develop training resources to improve adoption and reduce errors

• Conduct end-user training for new hires and existing staff

What Success Looks Like

• You own Dialpad and Zoho administration completely—user provisioning, routing changes, and system configuration no longer route through the helpdesk or the CIO

• Leadership gets recurring, self-service visibility into call center performance and liaison productivity without asking for it

• Manual reconciliation work that currently takes 16+ hours/month is automated or eliminated

• When something breaks or trends in the wrong direction, you catch it before anyone else does

Qualifications

Required

• 3+ years of experience administering a cloud communications platform (Dialpad, RingCentral, 8x8, Five9, or similar)

• 2+ years of experience administering a CRM (Zoho CRM strongly preferred; Salesforce acceptable)

• Hands-on experience building CRM automations—workflow rules, validation rules, field-level security, cross-module lookups

• Comfortable writing SQL queries for analytics (you'll query an Azure SQL data warehouse—and use AI tools to accelerate query development and analysis)

• Experience building dashboards or reports in Power BI, Looker, or similar

• Strong analytical skills—able to interpret data and identify root causes

• Excellent communication skills with ability to present metrics to leadership

• Strong attention to detail—you'll reconcile bonus payments where errors directly impact employee compensation

• Ability to work on-site in Arlington, VA

Preferred

• Zoho CRM administration certification

• Experience with Zoho-to-external-system integrations (webhooks, APIs, middleware like Zoho Flow)

• Healthcare industry experience (home health, hospice, or multi-site provider groups)

• Experience with Dialpad specifically (API, webhooks, admin console, contact center configuration)

• Familiarity with data warehousing concepts and ETL pipelines

• Experience using AI/LLM tools (Claude, ChatGPT, Copilot) to accelerate technical work—writing automations, analyzing data, building integrations

• Background in contact center operations (not just IT administration)

What We Offer

• Ownership of two mission-critical platforms with direct impact on business performance

• Direct visibility with CIO, COO, and executive leadership

• AI-forward team—you'll have enterprise AI tools and an automation backlog with clear ROI from day one

• Growing organization—the systems you build now will scale with 2x liaison headcount and continued M&A expansion

• Competitive compensation and benefits package

• Career growth opportunities within IT and operations

Compensation

Salary Range: $90,000 - $110,000 with 10% Bonus based on Annual KPIs

Benefits

Full-time employees qualify for the following benefits:

• Medical, Dental, Vision and supplementary benefits such as Life Insurance, Short Term and Long Term Disability, Flexible Spending Accounts for Medical and Dependent Care, Accident, Critical Illness, and Hospital Indemnity

• Paid Time Off

• Paid Office Holidays

All employees qualify for these benefits:

• Paid Sick Time

• 401(k) with up to 3% company match

• Referral Program

• Payactiv: pay-on-demand — cash out earned money when and where you need it!

Candidates must disclose any current or future need for employment-based immigration sponsorship (including, but not limited to, OPT, STEM OPT, or visa sponsorship) before an offer of employment is extended.

Ennoble Care is an Equal Opportunity Employer, committed to hiring the best team possible, and does not discriminate against protected characteristics including but not limited to race, age, sexual orientation, gender identity and expression, national origin, religion, disability, and veteran status.

Facilities and Business Operations at UCF is dedicated to fostering a conducive educational environment for our faculty, staff, students, and the broader community. We are committed to excellence, providing unparalleled expertise, and maintaining a world-class standard in service.

Facilities and Business Operations is seeking to hire an Electrician I. This role is responsible for ensuring a safe, functional, clean, and efficient living and learning environment for our community. This position provides crucial support for the operational maintenance and sanitation of our campus. Some responsibilities include troubleshooting electrical issues, performing preventive and corrective maintenance, and responding to service requests from customers and staff. The electrician will ensure all work adheres to national and state electrical codes while taking on on-call responsibilities as assigned by the supervisor.

Responsibilities:

• Conduct planned maintenance to proactively identify and prevent failures. Perform PM repairs (PMR) and corrective repairs to restore functionality.
• Install, maintain, and alter wiring, power appliances, light machinery, electrical circuits, motors, generators, and other electrical components. Locate and rectify power failures and electrical malfunctions. Maintain and repair fire alarm systems as needed.
• Assist with work performed by central shops, contractors, and other departments. Participate in Facilities Improvement and Capital Improvement projects.
• Complete work orders promptly, recording labor hours, action codes, shop stock, and trade notes.
• Report conditions needing further attention and update work order statuses.

Minimum Qualifications:

Completion of an approved electrician apprenticeship program; or a high school diploma and 2+ years of appropriate experience. Appropriate vocational or technical training may substitute at an equivalent rate for the required experience, or an equivalent combination of education and experience pursuant to Fla. Stat. 112.219(6).

Preferred Qualifications:

• Minimum of 3 years of relevant experience in maintaining and repairing electrical systems within a commercial or institutional setting.
• Experience with university or large facility maintenance operations is highly desirable.
• Proficiency in preventative maintenance and repair tasks, with the ability to interpret electrical blueprints, schematics, and technical manuals.
• Strong troubleshooting skills with attention to detail, and understanding of low and medium voltage systems, transformers, controls, and some fire alarm systems.
• Working knowledge of trade classifications, tools, materials, and tasks specific to maintenance and repairs.
• Effective communication skills in conversational English for interaction with customers and team members.
• Experience with Integrated Work Management Systems (IWMS) or similar platforms for work order management.
• Ability to work independently and as part of a team in a fast-paced environment.
• Familiarity with national and state electrical codes and regulations.
• Willingness to work flexible hours, including occasional evenings or weekends.

Health Assessment Required:

The UCF policy requires completion and passing of a physical exam for this position.

Special Instructions to the Applicants:

This position is eligible for 10% Shift Differential Pay of the pay range minimum.

Position requires a valid Class E driver's license. This position may involve driving to various locations on and off campus to conduct University business.

If you are selected as the final candidate for an employment opportunity, both your position and salary will be significantly based upon the information that you have provided in your application for employment. We urge you to please take the time to complete the application in its entirety.

As a next-generation public research university and Forbes-ranked top employer in Florida, we are a community of thinkers, doers, creators, innovators, healers, and leaders striving to create broader prosperity and help shape a better future. No matter what your role is, when you join Knight Nation, you'll play an integral role at one of the most impactful universities in the country. You'll be met with opportunities to connect and collaborate with talented faculty, staff, and students across 12 colleges and multiple campuses, engaging in impactful work that makes a positive difference. Your time at UCF will provide you with many meaningful opportunities to grow, you'll work alongside talented colleagues on complex projects that will challenge you and help you gain new skills, and you'll have countless rewarding experiences that go well beyond a paycheck.

UCF offers:

• Benefit packages, including Medical, Dental, Vision, Life Insurance, Flexible Spending, and Employee Assistance Program
• Paid time off, including annual and sick time off and paid holidays
• Retirement savings options
• Employee discounts, including tickets to many Orlando attractions
• Education assistance

Dive into our Total Rewards Calculator to discover the diverse selection available to you, giving you a glimpse into the benefits that together shape your comprehensive rewards package at UCF.

Unless explicitly stated on the job posting, it is UCF's expectation that an employee of UCF will reside in Florida as of the date the employment begins.

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U.S. Citizen, U.S. Person, or Immigration Status Requirements:

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RTX Corporation is an Aerospace and Defense company that provides advanced systems and services for commercial, military and government customers worldwide. It comprises three industry-leading businesses – Collins Aerospace Systems, Pratt & Whitney, and Raytheon. Its 185,000 employees enable the company to operate at the edge of known science as they imagine and deliver solutions that push the boundaries in quantum physics, electric propulsion, directed energy, hypersonics, avionics and cybersecurity. The company, formed in 2020 through the combination of Raytheon Company and the United Technologies Corporation aerospace businesses, is headquartered in Arlington, VA.

At Raytheon, the foundation of everything we do is rooted in our values and a higher calling – to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today’s mission and stay ahead of tomorrow’s threat. Our team solves tough, meaningful problems that create a safer, more secure world.

We have an exciting opportunity for a Senior Software Engineer – Embedded to join our Electro-Optical & Infrared (EO/IR) Solutions Engineering Team in McKinney, TX, which is part of our Advanced Products & Solutions group.

The Advanced Product and Solutions organization at RTX provides the joint warfighter with actionable information from an unblinking eye across the battlespace. By joining the APS Engineering team you’ll have the opportunity to design, develop and test product capabilities for Active Electronically Scanned Array (AESA) radars, integrated sensor suites, precision targeting, multispectral EO/IR targeting systems, Pilot Situational Awareness, Special mission aircraft and Strategic and tactical ISR Systems.

But more than anything, we are innovators, creators and strategists drawing inspiration from each other every day. We collaborate, iterate, and execute with an eye toward the company mission and personal career growth.

Explore our opportunities today and join us!

What You Will Do

• Supports all aspects of a software development life cycle as members of a multi-disciplined team. This would include supporting new and legacy military and commercial programs from concept and requirements, to design, development, integration, test, and potentially subsequent maintenance tasking.

• Uses and provides creative solutions to complex technical system and software integration problems.

• Works closely with Systems Engineers to design ideal solutions with the end user and operational needs in mind.

• The ability to obtain and maintain a Secret U.S. government issued security clearance and a Special Access Program security clearance. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance.

• Work onsite at McKinney, TX [relocation eligible]

• This position will require occasional business-related travel.

Qualifications You Must Have

• Typically requires a degree in Science, Technology, Engineering or Mathematics (STEM) and a minimum of 5 years of prior relevant experience unless prohibited by local laws/regulations.

• Development experience on Linux, VxWorks, or other Real Time Operating Systems.

• Experience using object-oriented programming and C++ design paradigms.

• Experience in developing, testing, and integrating real-time software applications written in C++.

• Additional experience in coding using C, C#, Java or closely related software languages.

• Working knowledge in computer scripting language such as Shell/Perl/Python.

• Experience working with multi-discipline team(s).

• Active and transferable U.S. government issued Secret security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance.

Qualifications We Prefer

• Experience working in lab environments with physical hardware (e.g., test benches, simulators).

• Ability to quickly understand and navigate complex systems and established code bases.

• Experience with product development utilizing the Scrum techniques of the Agile software development process.

• Experience with DevSecOps pipeline implementation and utilization, including Static Code Analysis, Automated Build, and Automated Test techniques using continuous integration/continuous delivery with Test-Driven Development approach.

• Hands-on experience with Git for version control and GitLab for repository management.

• Ability to manage multiple priorities.

• Experienced in developing in CUDA to accelerate compute-intensive workloads on Nvidia GPUs.

What We Offer

Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Trust, Respect, Accountability, Collaboration, Innovation, and Safety.

Learn More & Apply Now!

Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products.

Clearance Information: This position requires security clearance. DCSA Consolidated Adjudication Services (DCSA CAS), an agency of the Department of Defense, handles and adjudicates the security clearance process. More information about Security Clearances can be found on the US Department of State government website here:  

As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.

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