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Be a part of our success story. Launch offers talented and motivated people the opportunity to do the best work of their lives in a dynamic and growing company. Through competitive salaries, outstanding benefits, internal advancement opportunities, and recognized community involvement, you will have the chance to create a career you can be proud of. Your new trajectory starts here at Launch!

The Role:

Launch is actively seeking a visionary Solutions Architect / Principal Software Engineering Lead (AI) to design and deliver modern engineering and applied AI solutions across client engagements. This role blends deep hands‑on engineering, architectural leadership, AI system design, and client advisory. You will operate across system design, production‑grade engineering, multi‑agent architectures, cloud platform strategy, and the development of Launch’s AI practice.

Responsibilities Include:

Architecture & Technical Strategy

• Define the technical direction for client engagements end-to-end: discovery, design, build, and production hardening.
• Assess client technology ecosystems and identify high-impact opportunities for AI/ML integration.
• Lead architecture reviews, design sessions, and technology selection across cross-functional stakeholder groups.
• Translate ambiguous business problems into concrete engineering plans with clear scope, milestones, and risk callouts.

AI Engineering & Delivery

• Architect production agentic systems including multi-agent orchestration, agent harnesses, skill/tool composition, human-in-the-loop checkpoints, and inter-agent communication protocols (e.g., A2A, MCP).
• Build and govern MCP server ecosystems: design, deploy, and secure Model Context Protocol integrations connecting AI agents to enterprise data sources, internal APIs, and third-party platforms.
• Define agent skill and capability frameworks including reusable skill libraries, prompt engineering standards, and evaluation harnesses for consistent agent behavior across engagements.
• Architect RAG pipelines, fine-tuning workflows, and model lifecycle infrastructure (training, serving, experiment tracking) as foundational components of agentic systems.
• Integrate AI platforms and APIs (Azure OpenAI, Amazon Bedrock, Anthropic, Vertex AI) into production systems with enterprise-grade reliability, cost governance, and observability.
• Establish AI-native development practices: embed tools such as Claude Code, Cursor, and GitHub Copilot into team workflows with standards for AI-assisted code review, test generation, and documentation.
• Design evaluation and observability infrastructure including LLM eval frameworks, red-teaming, behavioral drift detection, and production monitoring across tool call chains, latency, and failure modes.
• Apply responsible AI governance: define guardrails, access controls, and audit patterns for agentic workflows in enterprise environments including scope containment and escalation paths.

Hands-On Engineering

• Write production code and lead by example — this role requires someone who is still close to the code.
• Design cloud-native architectures across multiple hyperscalers (AWS and Azure primarily) microservices, event-driven systems, serverless, and containerized workloads.
• Define and implement infrastructure-as-code using tools such as Terraform, Pulumi, CloudFormation, or Bicep.
• Design and optimize CI/CD pipelines, GitOps workflows, and container orchestration using Docker and Kubernetes.
• Establish observability and reliability practices using tools such as Datadog, Prometheus, Grafana, CloudWatch, or Azure Monitor.
• Drive security-by-design across the delivery lifecycle including IAM, network architecture, secrets management, and compliance automation.

Leadership & Client Advisory

• Lead engineering teams ranging from small squads to 10+ person delivery teams, scaling leadership approach to the needs of each engagement.
• Mentor and develop engineers at all levels through code reviews, pairing, and design coaching.
• Operate as a trusted advisor to client technical leadership and executive stakeholders. Communicate trade-offs clearly and build confidence.
• Influence without direct authority — driving alignment across cross-functional teams through technical credibility and stakeholder management.
• Lead discovery and requirements elicitation, surfacing the underlying business need beyond the stated request.
• Produce clear written artifacts: technical proposals, architecture decision records, SOWs, and executive-level status communication.
• Grow client relationships and identify follow-on opportunities through proposal contributions and delivery-driven account expansion.
• Contribute to Launch's growth — practice development, thought leadership, and hiring.

Qualifications:

Must-Haves:

• Bachelor's or Master's degree in Computer Science, Software Engineering, or a related field.
• 10+ years in software engineering with demonstrated experience in architecture and technical leadership roles.
• 3+ years hands-on with AI/ML in production. Broad fluency across generative AI (LLMs, RAG, fine-tuning, agents), MLOps (model serving, pipelines, experiment tracking), and AI-integrated product development.
• Consulting or client-facing delivery experience with a proven ability to integrate into client organizations and establish credibility with technical and executive stakeholders.
• Full-stack engineering capability across frontend, backend, infrastructure, and data layers. Proficiency in multiple modern languages (e.g., Python, TypeScript/Node.js, C#/.NET, Java, or Go) with the ability to move between them as engagements require.
• Multi-hyperscaler depth across AWS and Azure, including their respective AI/ML service ecosystems (Bedrock, SageMaker, Azure OpenAI, Azure ML). GCP experience is a plus.
• Strong fundamentals in distributed systems, event-driven architecture, API design, and DevOps/platform engineering.
• Experience leading engineering teams in agile delivery environments.
• Business acumen with the ability to connect architecture decisions to cost, timeline, and organizational impact.
• Executive presence and communication skills effective with both technical and non-technical audiences.
• Proven ability to operate in ambiguous environments and adapt to diverse client cultures.

Strong Differentiators

• Experience contributing to the development of AI engineering practices, reusable frameworks, or internal accelerators within a consulting or enterprise environment.
• Experience advising C-suite or VP-level stakeholders on AI strategy, investment prioritization, and organizational readiness.
• Depth with agentic AI frameworks (LangChain, LangGraph, LangSmith, LlamaIndex, Semantic Kernel, CrewAI) and emerging standards like MCP (Model Context Protocol).
• Experience with enterprise data platforms (Databricks, Snowflake, BigQuery) in the context of AI/ML workloads.
• Cloud architecture certifications across AWS and Azure (AWS SA Professional, Azure Solutions Architect Expert).
• Published writing, open-source contributions, or conference speaking that demonstrates thought leadership in AI or software architecture.
• Domain depth in industries such as healthcare, financial services, retail, or public sector.

Compensation & Benefits:

As an employee at Launch, you will grow your skills and experience through a variety of exciting project work (across industries and technologies) with some of the top companies in the world! Our employees receive full benefits—medical, dental, vision, short-term disability, long-term disability, life insurance, and matched 401k. We also have an uncapped, take-what-you-need PTO policy. The anticipated base wage range for this role is $190,000 to $230,000. Education and experience will be highly considered, and we are happy to discuss your wage expectations in more detail throughout our internal interview process.

Everyone on our team has earned a CPC (Certified Personnel Consultant) or CTS (Certified Temporary Staffing Specialist) accreditation from the National Association of Personnel Services. We are experts at staffing and recruiting with more than 16 years of experience serving employers.

Our approach to staffing isn't just a little bit different; it's a whole different ball game. While most staffing firms emphasize transactional services (taking and filling job orders), BTI Solutions focuses on providing more strategic solutions.

By acting as workforce consultants, we are able to find innovative and intelligent strategies for improving productivity, meeting project deadlines, improving hiring quality, decreasing turnover, and reducing total labor costs.

Our recruiting and candidate assessment process assures the highest quality matches between job seeker and employer, so you will get people who not only have the right qualifications but who also have the appropriate personality fit for your organization.

More than anything, the biggest difference with BTI Solutions is the one that matters most: bottom-line results.

• 95% client satisfaction rate measures client satisfaction vs. expectations.
• Clients have worked with us for over 10 years, on average.
• BTI Solutions counts 4 Global Telecommunication companies as clients.
• Client referrals are BTI Solutions' largest source of new clients.
• Google Review 4.4, Facebook Review 4.8

Responsibilities:

• Design, develop, and maintain robust, scalable applications and modules, writing clean, efficient, and well-documented code
• Manage the entire software development lifecycle, including planning, prioritizing, testing, and releases, often using Agile methodologies
• Lead, guide, and mentor junior developers, conducting code reviews and ensuring adherence to best practices
• Work closely with project managers, business analysts, designers, and other engineers to define requirements and deliver innovative solutions
• Implement automated testing, debug issues, troubleshoot complex problems, and ensure application security and performance
• Contribute to high-level application design and database architecture
• Participate in internal and external meetings to gather the business requirements and suggest solutions
• Analyze the business requirements and suggest the best practice to apply to the business requirements
• Write clean code to produce fully functional backend processes and frontend UI modules
• Develop a new or existing system of frontend UI and APIs
• Write unit, integration, and production test scenarios
• Troubleshoot and debug to optimize application performance
• Liaise with the development team to identify and plan new features
• Ensure the developed modules comply with Samsung SDS quality assurance standards
• Research and suggest new technologies, applications, and protocols
• Be an individual contributor when it comes to designing and developing frameworks and critical pieces of code that have a wider impact
• Create detailed technical plans for the execution and implementation of projects
• Be available to answer technical questions, clarifications, and clear obstacles for the team
• Being transparent with the team about challenges, failures, and successes
• Writing development progress reports

Requirements:

• 10+ years of application development experience
• Bachelor's degree in computer science, engineering, or a related field
• Extensive knowledge of Java development. This includes the whole process, from the first line of code to implementation in the production environment
• Deep knowledge of operating systems, including but not limited to
• Proficiency with writing automated tests in JUnit, Espresso, Mocha, Jest, Enzyme, XCTest, etc.
• Proficiency in Java, with a good understanding of its ecosystems
• Sound knowledge of Object-Oriented Programming (OOP) Patterns and Concepts
• Familiarity with different design and architectural patterns
• Skill for writing reusable Java libraries
• Know-how of Java concurrency patterns
• Good understanding of the concepts of MVC (Model-View-Controller) Pattern, JDBC (Java Database Connectivity), and RESTful web services
• Experience in working with popular web application frameworks like Play and Spark
• Relevant Knowledge of Java GUI frameworks like Swing, SWT, and AWT according to project requirements
• Extensive knowledge of the class loading mechanism in Java
• Experience in handling external and embedded databases such as Oracle, MS SQL, etc.
• Understanding basic design principles behind a scalable application
• Skilled at creating database schemas that characterize and support business processes
• Basic knowledge of JVM (Java Virtual Machine), its drawbacks, weaknesses, and workarounds
• Implementing automated testing platforms and unit tests
• In-depth knowledge of code versioning tools, for instance, Git
• Expertise in continuous integration
• Experience in Java Server Pages (JSP) and servlets, Web frameworks like Struts and Spring
• Web Technologies like HTML, JavaScript, CSS, JQuery
• Abstract classes and interfaces
• Constructors, lists, maps, sets
• File IO and serialization, Exceptions, and Generics
• Java Keywords like static, volatile, synchronized, transient, etc
• Multithreading and Synchronization
• Experience with profiling and debugging Java-based applications and products
• Experience integrating with backend systems preferred, such as ERPs, WMS, OMS, etc.
• Solid knowledge of performance Improvement best practices
• Experience in a similar role would be advantageous
• Willingness to build professional relationships with staff and clients
• Excellent communication, motivational, and interpersonal skills

LTIMindtree is an equal opportunity employer that is committed to diversity in the workplace. Our employment decisions are made without regard to race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), gender identity or expression, national origin, ancestry, age, family-care status, veteran status, marital status, civil union status, domestic partnership status, military service, handicap or disability or history of handicap or disability, genetic information, atypical hereditary cellular or blood trait, union affiliation, affectional or sexual orientation or preference, or any other characteristic protected by applicable federal, state, or local law, except where such considerations are bona fide occupational qualifications permitted by law.

A little about us...

Role: AWS DevOps Engineer

Location: Charlotte, NC

Salary: Market Rate

Job Description:

Design implement and manage continuous deployment practices infrastructure build deployment and monitoring systems on AWS

Utilize cloud resources to optimize the performance and cost effectiveness of deployed applications

Automate software release processes with continuous delivery pipelines

Implement industry standard DevOps tools for development deployment and operations tasks

Develop and enforce best practices for master and release management

Work closely with the development team to integrate their project changes and ensure the stability of the system

Monitor AWS instances and services for performance and cost optimization

Ensure the security and integrity of the cloud-based applications and data by implementing best cloud security practices

Responsible for incident management and troubleshooting problem diagnosis and resolution

Document every aspect of the system and processes as a reference for future problem resolution and upgrades

Skills

Mandatory Skills : Git, Ansible, Kubernetes, Python, AWS Code Build, AWS Code Commit, AWS Code Deploy, AWS Code Pipeline, AWS EKS,AWS Lambda, Terraform, Docker, Elastic Search

Good to Have Skills : AWS Code Build, AWS Code Pipeline

LTIMindtree is an equal opportunity employer that is committed to diversity in the workplace. Our employment decisions are made without regard to race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), gender identity or expression, national origin, ancestry, age, family-care status, veteran status, marital status, civil union status, domestic partnership status, military service, handicap or disability or history of handicap or disability, genetic information, atypical hereditary cellular or blood trait, union affiliation, affectional or sexual orientation or preference, or any other characteristic protected by applicable federal, state, or local law, except where such considerations are bona fide occupational qualifications permitted by law.

Company Background

Hayward Tyler, Inc. is a fabrication and engineered solutions company primarily engaged in serving the commercial nuclear power market. We design and manufacture OEM replacement parts, pressure vessels, heat exchangers, strainers, pumps, valves, structural supports and many other products. Offering both build to print and engineered to order integrated solutions, we have the highest level of certifications in the field including ASME code N, NPT, NS, NA, U, and NBIC R and NR.

Role Summary

Reporting to the Quality Assurance Director, the Quality Assurance Supervisor has day-to-day responsibility over the Hayward Tyler, Inc.’s [Nuclear] Quality Program that includes execution of our processes and procedures that define the way we meet the requirements of the Nuclear Regulatory Commission (NRC), ASME B&PV Code, and US Law to ensure our products and services meet the most stringent quality expectations of our customers. This important role is also responsible for the oversight of the output and training of the Quality Control Inspection team. The Quality Assurance Supervisor can also be part of increasing efficiency of HTI through continuous improvement.

Functional Goals

• Facilitation of the HTI Quality Program.

• Successful completion of audits from regulators, certifying organizations, and customers.

• Participates in vendor audits/surveys as required.

• Witnessing vendor activities as required.

• Qualification of Quality Control inspectors.

• Qualification of Quality Assurance personnel.

• Functions as an Authorized Nuclear Inspector interface with the company.

• Along with the Quality Assurance Director, the supervisor reviews the applicable ASME B&PV Code Sections and can make suggestions for changes to the QA Manual for future implementation and improvements as necessary.

• Reports on a regular basis to the Quality Assurance Director on the status and adequacy of the QA program.

• Strives for department deliverables to be right first time.

• A champion for building Quality into all aspects of the business.

• Provides back-up to Quality Assurance Director on all key functions.

Principal Duties

Site Leadership

The Quality Assurance Supervisor serves as the primary Quality contact at the Vermont site, working closely with cross-functional teams, while reporting to the Quality Assurance Director at Hayward Tyler, Inc. in Vermont. This position oversees all QA activity at the Vermont facility, and ensures compliance with company quality standards, regulatory requirements, and customer expectations. Keep management informed of the status of QA issues impacting production, personnel, and product deployment.

Quality Activities

This position leads the Quality department at Hayward Tyler and is responsible for all Quality activities. Quality functions break down into three main areas:

• Quality Assurance

Works with the QA Director to develop and maintain the Quality Program, including the Quality Manual, Policies, Procedures, and Processes to adhere to the requirements of the Nuclear Regulatory Commission, ASME Boiler and Pressure Vessel Code, and US Law. Ensures that quality requirements for contracts are properly converted to internal actionable items, and that the ASL and vendor qualifications are audited to meet our stringent requirements. Responsible for maintaining the qualification and certification of inspectors, internal/external auditors, nondestructive examiners and welders.

• Quality Control

Responsible for the review, the control, and to assure the product and the processes for quality are followed in accordance with our program. This includes contract and supplier purchase order review, material control, calibration, product inspection, destructive and non-destructive testing, and ASME B&PV Code activities.

• Quality Improvement

Responsible for working with the QAD to drive down the cost of quality from both internally and externally manufactured products and services. Major focus is internally generated errors and warranty costs. Responsible for driving a “right the first time” culture.

The Quality Assurance Supervisor also participates in the efforts to recruit, train, review, and mentor the Quality staff. They also may represent Hayward Tyler and its commitment to Nuclear Quality on ASME Committees, NIAC and other nuclear industry organizations and events.

Minimum Qualifications:

• AS in Engineering or equivalent job experience (2 plus years in technical position)

• Work experience in a Quality Assurance role in the commercial nuclear industry preferred.

• Commercial Nuclear audit experience required with Lead Auditor qualification preferred.

• ASQ Certified Quality Engineer, or Auditor is a plus.

• Fundamental understanding of the audit process including types of audits, planning, preparation, execution, reporting results and follow-up.

• Capability to learn and develop NDE experience from the organization.

• ASME B&PV Code experience in Section III and/or Section VIII preferred.

• Developed understanding of problem-solving and quality improvement tools and techniques. This includes knowledge of planning tools, quality tools, preventive and corrective actions, and how to overcome barriers to quality improvements.

• Fundamental understanding of quality philosophies, principles, systems, methods, tools, standards, organizational and team dynamics, customer expectations and satisfaction, supplier relations and performance, leadership, training, interpersonal relationships, improvement systems and professional ethics.

• Fundamental understanding of a quality system and its development, documentation and implementation to domestic and international standards or requirements.

• Ensures that work/escalated issues are addressed and completed in a timely manner and that delays and revised time frames are communicated.

• Ability to read & interpret ASME Code, engineering drawings, standards and specifications.

• Expected travel is up to 15% yearly.

• Proficient in Word, Excel, PowerPoint, Outlook and the Internet.

• Strong leadership, interpersonal, analytical and problem-solving skills.

• Highly ethical, collaborative, detail oriented, organized and highly motivated.

• Other duties as required.

Job Title: Fabrication Quality Control (QC) Manager

Location: Long Beach, MS (Open to Relocation)

Employment Type: Direct Hire

Work Environment: 100% Onsite

Travel: 0–5% local travel to fabrication shop, office, or job sites as needed

Compensation

• Salary: $102,000 – $136,000 annually (based on experience)
• Bonus: Discretionary annual bonus

Position Summary

Wheeler Staffing Partners is seeking an experienced Fabrication Quality Control (QC) Manager to oversee and manage quality control and assurance processes for fabrication operations supporting industrial and process piping projects. This role provides technical leadership to ensure fabricated products meet industry standards, regulatory requirements, project specifications, and client expectations.

The QC Manager will work closely with estimating, engineering, and fabrication teams to ensure consistent quality, compliance with applicable codes, and continuous improvement in fabrication processes. The ideal candidate has experience within pipe fabrication, process piping, or mechanical subcontractor environments, along with strong knowledge of engineering drawings, fabrication methods, and estimating standards.

Key Responsibilities

Quality Control Leadership

• Develop, implement, and maintain quality control standards and procedures aligned with industry codes, project specifications, and client requirements
• Oversee daily inspection of machinery, equipment, fabrication processes, and working conditions to ensure compliance with quality and regulatory standards
• Prepare daily inspection reports and provide recommendations for corrective actions when quality issues are identified
• Establish and maintain quality assurance policies, procedures, and quality manuals supporting ISO 9001:2015 and ASME certification standards

Fabrication Quality Oversight

• Perform and document in-process inspections and verification for piping, plumbing, and sheet metal fabrication
• Ensure fabricated products meet project design specifications, applicable codes, and client requirements
• Inspect fabrication documentation and maintain records required for quality compliance and project documentation
• Prepare project turnover documentation and quality packages for completed work

Welding & NDE Management

• Test and certify welders and welding procedures according to applicable codes
• Maintain welder continuity logs in compliance with industry standards
• Coordinate and schedule contract Non-Destructive Examination (NDE) testing as required

Regulatory Compliance

• Ensure all quality control activities comply with industry regulations, codes, and project standards
• Monitor regulatory changes affecting fabrication and piping standards and communicate updates to internal teams

Data Analysis & Continuous Improvement

• Analyze quality metrics, trends, and performance data to identify opportunities for process improvement and defect reduction
• Conduct root cause analysis and support corrective and preventative actions
• Lead or support cross-functional quality improvement initiatives that enhance operational efficiency and product quality

Estimating & Bid Support

• Review Requests for Quotation (RFQs) and assist estimating teams with quality requirements and bid specifications
• Support cost estimating efforts related to fabrication processes and project requirements
• Utilize established KPI metrics to determine performance factors and labor hour calculations during estimate development

Cross-Functional Collaboration

• Partner with estimating, engineering, project planning, and fabrication teams to resolve quality concerns and implement corrective actions
• Support development of fabrication strategies for new projects or process improvements

Training & Team Development

• Provide training, coaching, and mentorship to quality control personnel and fabrication staff on quality standards and best practices
• Promote a culture of safety, quality, and continuous improvement throughout fabrication operations

Required Qualifications

• 5+ years of quality control experience within pipe fabrication, industrial/process piping, or mechanical subcontractor environments
• Experience working in a fabrication shop environment
• Ability to read and interpret engineering drawings, specifications, and fabrication documentation
• Experience with cost estimating related to fabrication and piping work
• Knowledge of pipe fabrication methods, materials, and project specifications
• Familiarity with process piping unit rates and estimating references such as ’73 Price Book or Page & Nations
• Strong analytical, documentation, and quality inspection skills
• Ability to manage multiple projects in a fast-paced fabrication environment

Preferred Qualifications

• Experience with modular estimating
• Experience utilizing KPI metrics for labor hour build-up and performance factors
• Certified Welding Inspector (CWI) certification preferred
• ASNT Level II certification in ASME B31 piping preferred
• Advanced proficiency in Microsoft Excel and Microsoft Office Suite

Skills & Competencies

• Strong leadership and quality management capabilities
• Advanced knowledge of fabrication quality standards and inspection procedures
• Strong analytical and problem-solving skills
• Excellent communication and documentation abilities
• Ability to collaborate across engineering, fabrication, and project teams
• High attention to detail and commitment to quality standards

Work Environment

This position operates primarily within a fabrication shop and office environment and may include exposure to industrial work settings, including equipment, welding operations, and fabrication processes.

Why Work with Wheeler Staffing Partners

Wheeler Staffing Partners connects skilled professionals with leading organizations across the United States. Our team is dedicated to helping candidates find opportunities that align with their expertise, career goals, and long-term professional growth while providing personalized support throughout the hiring process.

Director of Quality Control

Reports To: Chief Executive Officer

Summary:

Director of Quality Control will ensure that the company maintains the highest standard of quality that is compliant with all applicable laws, regulations, and code requirements. Director of Quality Control will be expected to be in the office five days per week and report directly to the CEO for all items relating to quality control.

Major Duties and Responsibilities:

Collaborate with executive-level management in the development of quality goals and long-term quality plans.

Responsible for leading the successful implementation of ISO 9001:2015.

Manage Quality Control Department and lead its growth through hiring and training.

Maximize efficiency and productivity through extensive process analysis and improvement recommendations, as well as interdepartmental collaboration, and digital organization.

Maintain ASME Certification by ensuring code compliance and prepare and conduct training on ASME code requirements and additional foreign codes such as PED, Malaysia DOSH and MHLW (Japan).

Generate Inspection Test Plans, Quality Procedures, and Quality Instructions.

Maintain Job Books for all jobs, and Complete Job Packages and Code Documentation and upload to Company CRM.

Coordination of the Authorized Inspector/Repair Inspector and apply code stamping or marking to code parts under the direction of the Authorized Inspector/Repair Inspector.

Lead quarterly meetings with senior management to review quality KPIs.

Work with project managers in the development and adherence to quality objectives.

Responsible for leading customer and third-party audits.

Provide the appropriate management processes to ensure compliance with all applicable laws and certifications, conforms to company standards, and utilizes best-industry practices to manage safety risks to people, property, and the environment.

Conducts strategic and quality risk workshops and assessments throughout the organization.

Responsible for documenting customer feedback and a corrective action system.

Improve and re-establish Company Non-Conformance System and documents methods of improvement.

Team Management:

Lead, develop, and mentor team members.

Responsible for leading Quality Control Managers and their direct reports.

Guide larger, cross-divisional teams outside of direct span of control, managing work allocation, training, problem resolution and performance evaluation.

Education/Skills/Experience:

Bachelor’s degree or associate degree preferred.

10+ years of experience in Quality Control.

Ability to work independently and take initiative.

Strong verbal and communication skills.

Excellent time management and multitasking skills.

Highly organized and comfortable maintaining documents digitally.

Internal / External Contacts:

Internal

Member of Company Leadership Team.

Works closely with senior leadership all administrative support staff.

Maintain in-depth relations with all members of staff.

Work closely with all Project Managers.

External

Potential and existing customers.

Contractors/sub-contractors/vendors.

Regulatory bodies.

Working at Moffitt is both a career and a mission: to contribute to the prevention and cure of cancer.As the only National Cancer Institute-designated Comprehensive Cancer Center based in Fl orida, Moffitt employs some of the best and brightest minds from around the world. Join a dedicated team of nearly 10,000 who are shaping the future we envision.

Moffitt has been recognized as a Best and Brightest Company to Work for in the Nation, a Digital Health Most Wired Organization and continually named one of the Tampa Bay Time’s Top Workplaces. A National Cancer Institute (NCI)-designated Comprehensive Cancer Center since 2001.

Summary

Job Summary

Clinical Documentation Specialist SR

Position Highlights:

• The Clinical Documentation (CDI) Specialist Senior is a responsible for facilitating the improvement in the overall quality and completeness of provider-based clinical documentation in the medical record by working directly with providers. This position is responsible for assisting treating providers to ensure that documentation in the medical record accurately reflects the severity of illness, risk of mortality, complexity of patient care, and hierarchal condition categories of the patient.
• The Clinical Documentation Specialist Senior assesses clinical documentation through extensive medical record review, deployment of artificial intelligence, and collaborating directly with the providers to clarify the documentation to accurately and completely reflect the patients’ medical conditions. Extensive collaboration with physicians, mid-levels, nursing staff, other patient care givers to include developing and delivering education, which will be accomplished with on-site meetings, zoom meetings, telephonic discussions, rounding and email. This position will collaborate with the Health Information Management (HIM) coding staff and the Educators to ensure that appropriate reimbursement is received for the level of services rendered to patients, clinical information utilized in profiling and reporting outcomes is complete and accurate.
• Additionally, the Clinical Documentation Specialist Senior is expected to function as a subject matter expert on the team and assist less experience team members in understanding and following operational policies. This role is responsible for training and onboarding new team members and participating in special projects assigned by the Mid Revenue Cycle leadership.

Responsibilities:

• Reviews medical records for quality, completeness, and accuracy of documentation. Ensures that coded diagnoses accurately reflect level of patient care and patient status, including severity of illness and risk of mortality. Identifies gaps in documentation as well as conflicting or unspecified diagnoses and clarifies diagnoses with providers to assign the most accurate ICD 10CM/PCS code from the documentation. Must meet and maintain the quality and productivity measures established per polices.
• Delivers ongoing education to providers through collaboration and communication via on-site meetings, zoom meetings, telephonic discussions, rounding, and email. Provides supplemental educational material and tools relative to documentation improvement practices for individual practitioners and groups of clinicians.
• Identify and share documentation improvement opportunities with providers to capture the patient's accurate severity of illness and risk of mortality, comorbid conditions, and all other condition categories.
• Develop clear, concise and compliant written and verbal queries to providers, seeking clarification on unclear, incomplete, or non specified documentation. Utilizes software system and the Natural Language Processor (NLP) to review, compile clinical indicators for provider collaboration, code, collect, track, and report outcomes accurately and timely.
• Key Performance Indicators and additional significant metrics will be reported and discussed regularly, and as needed to the Medical Executive Committee via presentation to the Medical Records Committee and with other committees as directed
• The Senior is expected to function as a subject matter expert on the team and assist less experience team members on following operational policies. It is responsible for training and onboarding new team members and participating in special projects assigned by the Mid Revenue Cycle leadership.

Credentials and Experience:

• Associate’s Degree – field of study: Nursing, HIM or another Healthcare related field
• A minimum six (6) years acute care clinical documentation experience
• ICD-10-CM and ICD-10-PCS coding and query process knowledge
• Ability to recognize opportunities for documentation improvement, and hold collaborative discussions with providers to address the opportunities in documentation.
• Proficient in computer skills including: MS Office, Optum 360 eCAC, Cerner HER

Certifications:

• (CCDS) Certified Clinical Documentation Specialists from ACDIS
• (CDIP) Certified Documentation Integrity Practitioner from AHIMA
• (CDEI) Certified Documentation Expert Inpatient from AAPC
• Registered Nurse (RN) *in lieu of a certification listed above, an (active) RN will satisfy the certification requirement

Senior Medical Biller

About Us

M&D Capital is a leading third-party Medical Billing and Revenue Cycle Management company serving clients across the United States. We operate offices across multiple states, along with a growing international team. We specialize in out-of-network surgical claims, and partner directly with our clients to ensure the maximum reimbursement for their services. Our rapidly growing organization provides employees with generous opportunities for professional growth and advancement. We’re looking for talented, dedicated employees who are eager to grow and contribute to our success. If you meet the qualifications below, we encourage you to apply.

Job Description

We are seeking an experienced and detail-oriented Senior Medical Biller to join our dynamic billing department. The ideal candidate will possess deep knowledge of the full claims lifecycle, surgical billing, and current coding guidelines, including CMS CPT, ICD-10, NDC, and LCD regulations. Strong communication skills and the ability to work cross functionally are essential for success in this role.

Primary Responsibilities

· Serve as a liaison with clients and front office staff to gather missing information and minimize billing delays.

· Ensure clients provide accurate and complete data for timely and compliant claims

· submission.

· Collaborate with the coding team to resolve claims on hold due to incomplete or

· missing information.

· Accurately review and process patient encounters in compliance with coding and

· billing regulations.

· Demonstrate understanding of various surgical specialties and their specific billing

· requirements.

· Identify gaps or deficiencies in clinical documentation, work with physicians to

· clarify and improve records.

· Maintain up-to-date knowledge of CMS guidelines, as well as NDC and LCD payer specific regulations.

· Participate in internal billing audits and implement process improvements based on

· audit findings.

· Work proficiently within Electronic Medical Records (EMR) systems.

· Perform additional billing-related tasks and responsibilities as assigned.

Qualifications

· Proficient in CPT and ICD-10 coding.

· In-depth knowledge of CMS, LCD, and NDC billing requirements.

· Familiar with both CMS-1500 and UB-04 billing formats.

· Proven ability to independently identify and resolve billing and coding issues.

· Strong attention to detail with excellent analytical and organizational skills.

· Experience with commercial insurance payers.

· Prior experience with surgical billing required.

· Familiarity with Epic EMR system is preferred.

· 3-5 years experience in a billing position or related position

Benefits

M&D Capital offers our employees a comprehensive benefits package, including health, dental, vision, employee assistance plan, paid family leave, short-term disability and life insurance. We also provide a 401(k) plan with employer match, flexible spending accounts, employee discount program and an employee referral program.

Salary

This position offers a salary range of $65,000 to $95,000 annually, commensurate with experience.

Job Summary: Clinical Research Associates works under the direction of physician experts performing data research and document production activities on medical-legal cases. Duties include researching medical billing codes, conducting scientific literature reviews, sourcing cost data, analyzing medical cost/vendor surveys, and performing extensive quality control and proofreading.

About This Opportunity

The Clinical Research Associates begins by working within a designated pod alongside more tenured and experienced team members in higher roles. During this initial phase, the Apprentice provides research assistance on cases managed by senior staff members who carry higher caseloads. As the Apprentice gains experience and proficiency, they gradually transition to independently managing their own caseload of 7-10 active cases.

The Clinical Research Associates receives hands-on training in the company's proprietary Workflow and Information Management System (WIMS) while developing specialized knowledge in medical coding, cost analysis, and document production. As a downstream operations department, this role requires collaboration and communication with various departments across the organization to ensure the highest quality deliverables are completed.

This position requires the ability to work effectively in a fast-paced environment with strong multitasking skills and the ability to maintain composure and organizational clarity during high-pressure situations. Advanced Microsoft Office Suite proficiency, excellent proofreading abilities, critical thinking and problem-solving skills, attention to detail, and a firm commitment to meeting deadlines are essential. The role involves seven to eight hours per day of computer-based work, which may include prolonged sitting.

Essential Job Functions

Research & Analysis

• Research medical billing codes (CPT, CDT, HCPCS, Anesthesia and MS-DRG) and assign them to medical procedures and services
• Conduct scientific literature reviews and source healthcare cost data
• Contact vendors to gather location-specific pricing information
• Analyze medical cost surveys and perform cost calculations
• Knowledge of CPT, CDT, HCPCS, Anesthesia and MS-DRG medical codes
• Intermediate to Advanced knowledge of medical terminology, anatomy, physiology, and pharmacology

Case Management

• Coordinate communication between internal staff and physician experts
• Track case progress and keep management informed of project status
• Ensure all work meets strict deadlines and quality standards
• Critical thinking and problem-solving skills
• Ability to thrive in a fast-paced, deadline-driven environment

Quality & Production

• Perform quality control and proofread medical-legal documents
• Master our proprietary Workflow and Information Management System
• Apply methodological processes under physician direction
• Maintain HIPAA compliance and patient confidentiality
• Intermediate to advanced proficiency in Microsoft Office Suite (especially Word)
• Strong grammatical and proofreading abilities
• Excellent written and verbal communication skills
• Typing speed of 40+ wpm

Education and Experience

• Bachelor of Science in Biology and/or Chemistry, OR
• Medical Billing and Coding Certification with 2+ years of professional medical office experience, OR
• 2+ years of professional experience in a medical office or medically-related field

Preferred Qualification

• Active CBCS certification (or willingness to obtain within first year)
• Strong memory recall abilities
• Team-first attitude and collaborative spirit
• Ability to manage multiple priorities with efficiency

Work Schedule

• 5 day/40-hour work week: Mon - Fri 8:30am - 5:30pm.
• Overtime may be required and will be based on business needs.

Benefits

At Physician Life Care Planning, our employees enjoy benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), life insurance, paid time off program with paid holidays and various wellness programs. Additionally, our career path planning assists employees with their professional goals.

Work Environment

Physician Life Care Planning is a professional office setting. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Physician Life Care Planning’s Core Values

Commitment to Excellence, Superlative Expertise, Integrity, Ownership, Professionalism, Problem-Solving and Customer Centricity.

Physician Life Care Planning is an equal opportunity employer.

Confidentiality

Clinical Research Associates must adhere to Federal HIPAA Regulations and willing to sign a Confidentiality Agreement.