Sentiment Analysis Meaning Jobs in Usa

4,363 positions found — Page 3

Visionary Director, Mathematical Statistics Research Center
$250 +
Washington, DC 3 days ago
The International Society for Bayesian Analysis seeks a Supervisory Research Mathematical Statistician to lead a team at the U.S.

Bureau of Labor Statistics.

The role involves advancing statistical methodologies, consulting on survey programs, and presenting findings to enhance data quality.

Ideal candidates should possess advanced expertise and a commitment to maintaining a healthy work-life balance.
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Not Specified
Customer Excellence Sr Analyst
Salary not disclosed
Sandy Springs 2 days ago
Customer Experience Sr.

Analyst Sandy Springs, GA- HYBRID 12 Months Pay: $25 per hour The interview will focus on your experience with customer experience analytics, Voice of Customer (VOC) insights, Power BI reporting, and your approach to translating customer sentiment into actionable recommendations.

Youll also have the opportunity to discuss how youve partnered with crossfunctional teams to drive customercentric improvements.

The conversation will last approximately 45 minutes and will be conducted virtually Job Overview The Customer Experience Sr.

Analyst supports the Client Customer Care Center by analyzing customer sentiment, CSAT scores, and Voice-of-Customer (VOC) feedback to identify trends and improvement opportunities across Customer Care Center operations.

This role turns raw customer data into clear, actionable insights that guide cross-functional decisions and help elevate the overall customer experience.

The Sr.

Analyst acts as a key insights partner producing thoughtful analysis, compelling storytelling, and proactive recommendations that enhance both strategic planning and day-to-day operations.

Overall Deliverables This content should not be construed as an exhaustive list of responsibilities or requirements.

Employees may be required to perform other job-related responsibilities to help the department achieve its goals.

Responsibilities Customer Experience Insights & Analysis: Analyze CSAT, NPS, and customer sentiment data across Roadside and CCC operations.

Conduct text analytics, tagging, and VOC theme identification to surface customer pain points and service opportunities.

Perform deep-dive assessments comparing Roadside vs.

CCC experience drivers.

Identify journey bottlenecks and operational friction points impacting customer satisfaction.

Monitor trends in closed-loop feedback to highlight systemic issues or areas requiring stakeholder alignment.

Reporting & Executive Communication: Develop weekly and monthly insights dashboards and summary reports in Power BI.

Build executive-ready narratives that connect customer sentiment to operational behavior.

Present insights to leadership in clear, concise, and visually compelling formats.

Cross-Functional Partnership: The Sr.

Analyst will identify and share relevant customer insights with: Parts Engineering Services After-Sales Business Development (ASBD) This includes Highlighting product, parts, or engineering-related dissatisfaction themes.

Supporting root cause analysis beyond CCC operations.

Flagging recurring systemic breakdowns affecting service and retention.

Tools & Platforms: Use Power BI, Medallia, Genesys, Copilot, Salesforce, and internal MBUSA systems to gather, analyze, and visualize data.

Maintain data accuracy and integrity across reporting sources.

Support forecasting, predictive trending, or ad-hoc analysis based on business needs.

Qualifications Required Bachelors degree in Business, Analytics, Communications, Psychology, or equivalent experience.

24 years of experience in customer experience analytics, business analysis, call-center insights, or a related field.

Proficiency in Power BI, Microsoft Copilot & AI-enabled tools Experience with Medallia, Salesforce, or similar CX platforms.

Strong analytical abilities with an ability to simplify complexity.

Excellent written and verbal communication skills.

Strong organizational skills and ability to prioritize in a fast-paced environment.

Demonstrated ability to work collaboratively and influence cross-functional partners.

Preferred Experience in automotive, luxury, or high-expectation customer service environments.

Familiarity with predictive analytics or VOC methodology.

Experience with call center operations or roadside assistance operations.

Knowledge of journey mapping or service design principles.

Competencies Customer-centric mindset Analytical and detail-oriented Insight storytelling & executive communication Collaborative partnership Continuous improvement focus Strong data literacy
Not Specified
Senior Manager of Consumer Insights & Analytics
Salary not disclosed
Framingham, MA 3 days ago

At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices, Distribution Centers or Retail Stores—TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer.


Senior Manager of Consumer Insights & Analytics


The Opportunity: Contribute To The Growth Of Your Career.


The Senior Manager of Consumer Insights will join a growing, collaborative and critical team leading key work to drive growth across the TJX portfolio of brands. The Senior Manager will be responsible for leading insights and analysis to guide brand strategies, platform development, and creative. They will also be responsible for leading our consumer panel and understanding sentiment and perceptual trends impacting the TJX business.

The successful candidate should have expertise in leading research and analytics to guide brand and experience strategies. They demonstrate strong analytics and insight generation, business sense and strategic influencing, and ability to distill sophisticated data into a simple story. They will work cross-functionally with a wide variety of partners, including Brand Marketing, Media, Senior Leaders, other Insight & Analytic Leaders in US and globally and external research partners.


Who We Are Looking For: You.


  • Envision and lead consumer insights work for two key TJX brands (such as segmentation, brand strategy, brand platform creative testing, consumer journey, etc.) to influence brand strategies and executions.
  • Lead team in owning key customer panel insights from longitudinal and custom panel research and own and optimize the panel capability to drive greater impact and efficiency.
  • Analyze quantitative data and understand the why behind the data through qualitative findings.
  • Connect the dots across various data sources to determine overall implications and leverage insights as the basis to influence strategy.
  • Lead direct report and key agencies/vendors.


Qualifications


  • Bachelor’s degree
  • 8+ years of proven experience in consumer insights, market research or analytics, including 4+ years leading and managing insight and analytic professionals / teams
  • Background in leading end to end insight generation- envisioning the right approach, leading analysis, and generating insight and action- from primary research, including significant quantitative experience
  • Experience influencing across a broad array of internal and external partners including guiding and influencing brand strategy
  • Naturally curious with passion for understanding customer behavior and trends, advocating for the customer, and growing in the Insights & Analytics function
  • Adept at presenting complex concepts in an easy to understand and actionable way
  • Attention to details and able to grasp the big picture
  • Experience in leading a team to develop, analyze, synthesize, and communicate data and insights effectively
  • Strong collaboration and ability to keep projects on track
  • High degree of proficiency with Microsoft Office products


This position is hybrid requiring at least two days per week in the Framingham, MA office and is not open to remote.


Benefits include Associate discount; 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long-term disability; paid holidays/vacation /sick/bereavement/parental leave; EAP; incentive programs for management; auto/home insurance discounts; tuition reimbursement; scholarship program; adoption/surrogacy assistance; smoking cessation; child care/cell phone discounts; pet/legal insurance; credit union; referral bonuses. All benefits are subject to applicable plan or program terms (including eligibility terms) and may change from time to time. Contact your TJX representative for more information.


In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.


This position has a starting salary range of $113,600.00 to $147,700.00 per year. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience. This position is eligible for an annual incentive as well as long-term incentives.

Not Specified
Community Manager (food & bev)
🏢 Aquent
Salary not disclosed
New York, NY 3 days ago
About The Role
Our client, a leading global CPG organization, is seeking a Social Media & Community Manager to lead how its brands actively engage in conversation, culture, and community. This role owns day-to-day engagement strategy and execution—ensuring the brand’s social presence is human, responsive, and culturally relevant.
You will play a critical role in shaping how iconic consumer brands connect with audiences in real time, turning everyday interactions into meaningful brand moments that drive relevance and loyalty.
Key Responsibilities
Community Engagement Strategy & Execution
  • Own and execute cross-platform community engagement strategies
  • Define platform-specific engagement approaches aligned to audience behavior and brand objectives
  • Lead proactive and reactive engagement across comments, DMs, mentions, and cultural conversations
  • Identify opportunities for the brand to show up in real-time and cultural moments beyond owned content
  • Build scalable frameworks that drive UGC, participation, and community advocacy
  • Partner cross-functionally with Strategy, Creative, Brand, Influencer, PR, Legal, and Customer Care
Community Activation & Advocacy
  • Lead fan engagement initiatives including surprise-and-delight, gifting, sampling, and product seeding
  • Execute advocacy programs tied to campaigns, launches, and cultural moments
  • Develop repeatable workflows, outreach playbooks, and activation guardrails
  • Turn high-value interactions into shareable, brand-building moments
  • Provide expertise on community tools, partner ecosystems, and activation technologies
Brand Voice & Governance
  • Serve as the editorial lead for all community interactions
  • Develop and maintain response guidelines, tone of voice, and engagement standards
  • Ensure brand-safe moderation with consistency, speed, and quality
Insights & Cultural Intelligence
  • Monitor sentiment, trends, and behavioral signals across platforms
  • Translate insights into campaign strategy and rapid-response opportunities
  • Leverage listening tools to improve engagement quality and responsiveness
  • Stay current on emerging platforms, tools, and cultural trends
Risk Management & Escalation
  • Monitor and triage sensitive or high-risk interactions
  • Execute escalation protocols with PR, Legal, Customer Care, and Brand teams
  • Protect brand reputation through timely, accurate, and thoughtful responses
Measurement & Optimization
  • Track and analyze KPIs across:
    • Engagement quality
    • Sentiment
    • Participation
    • Response time/performance
  • Measure impact of gifting, seeding, and advocacy programs
  • Contribute to performance reporting and strategic recommendations
  • Drive continuous improvement through test-and-learn optimization
Qualifications
  • 4-6 years of experience in community management, social engagement, or audience strategy
  • Proven success managing high-volume brand social presence and moderation
  • Experience executing gifting, seeding, and advocacy programs
  • Strong fluency across major and emerging social platforms (TikTok, Instagram, X, YouTube, etc.)
  • Exceptional written communication and brand voice control
  • Experience with social listening and community management tools (e.g., Sprinklr, Khoros, Sprout)
  • Strong judgment in reputation-sensitive and escalation scenarios
  • Ability to translate insights into clear, strategic recommendations
  • Comfortable operating in fast-paced, culture-driven environments
The Ideal Candidate
You are a culture-first operator who understands how brands show up in conversation—not just campaigns. You’re deeply attuned to tone, timing, and audience nuance, and you thrive in real-time environments where speed + judgment matter.
You see community not as moderation—but as a strategic growth lever for relevance, loyalty, and trust.
Not Specified
People & Culture Manager
Salary not disclosed
Columbus, OH 2 days ago

Company Description

Michael Malul is a fragrance house dedicated to crafting powerful olfactory stories that evoke emotion and capture memories. Collaborating with some of the world’s renowned perfumers, we create extraordinary scents with unparalleled staying power. By using the finest raw ingredients sourced globally, we uphold an unwavering commitment to quality. Our diverse fragrance collections celebrate perfume as a unique form of self-expression and art.


Role Description

IMH Perfume is seeking an experienced People & Culture Manager to lead our HR operations. This is a strategic and tactical role designed for an HR professional who understands the lifecycle of an employee—from the first recruiting touchpoint to long-term performance development.

You will be joining a company with established foundations. Your goal is to pick up the baton from our outgoing lead, ensuring a seamless transition for upcoming hires and professionalizing our performance and culture initiatives.


Key Responsibilities


1. Strategic Onboarding & Integration

  • Finalize all compliance paperwork, including W-4, I-9, and background checks.
  • Execute and refine customized onboarding plans for all new employees.
  • Manage the 30/60/90-day check-in process with employees & managers, using structured questions to gauge employee sentiment and manager alignment.
  • Serve as the primary guardian of the Employee Handbook and Org Chart, ensuring all policies are up to date and legally compliant.


2. Full-Cycle Recruitment & Talent Branding

  • Act as a brand ambassador for IMH Perfume, managing all candidate outreach and interviews.
  • Partner with leadership to draft and finalize job descriptions for all company roles.
  • Oversee the entire internal recruitment process for both external & internal candidates.
  • Partner with Executive Assistant on company culture events & engagement.
  • Track talent metrics & provide insight & analysis to CEO & CFO on hiring status, costs, etc.
  • 3. Performance Management & Employee Relations
  • Facilitate the rollout of the new performance review strategy and maintain all associated notes.
  • Provide expert guidance on Performance Improvement Plans (PIPs) and lead employee termination/offboarding processes with professional discretion.
  • Act as the internal expert on company benefits, providing clear instructions and handling employee requests.


Required Experience & Qualifications

  • 5+ years of dedicated HR experience, with a strong understanding of labor laws and compliance.
  • Comfortable navigating the needs of both executive office staff and warehouse contractor teams.
  • Proven experience managing an ATS (Breezy HR preferred) and LinkedIn.
  • Exceptional ability to manage confidential employee files (digital and paper) and sensitive performance data.


Not Specified
Social Media Program Manager - Strategic Planning & Marketing - Full Time
🏢 Guthrie
Salary not disclosed
Sayre, PA 4 days ago
Summary

JOB DESCRIPTION

The Social Media Program Manager is responsible for planning, coordinating and executing external social media activities for The Guthrie Clinic (TGC). This includes planning, promoting and monitoring our presence on sites such as Facebook and LinkedIn. The Social Media Program Manager will actively listen for sentiment being shared by TGC constituents on a variety of social media platforms and respond accordingly. The Social Media Program Manager will also coordinate the strategic development of tools for online community building with our patients.

The Social Media Program Manager stays abreast of trends in social media and new social media platforms and best practices to determine when and how TGC should engage in new opportunities.

The Social Media Program Manager will provide detailed project coordination among technical, content and creative sources to develop engaging and meaningful content while maintaining the highest degree of customer service. The Manager will also track performance by collaboratively setting goals and analyzing the results of social media activities.

The Social Media Program Manager provides leadership and direction throughout the enterprise and to departments and groups surrounding social media strategy and tactics. This position will be responsible for mentoring and managing different levels of staff whom they do not have a direct reporting relationship with. In addition, this position will provide general project supervision within the Marketing & Communications team, ensuring that detailed project responsibilities and deadlines are met through efficient coordination and collaboration of resources.

Experience

At least five years social media, marketing, or communications. Strong preference given to health care experience.

Education

Bachelors’ Degree is preferred. If no degree, five years’ experience in health care marketing, graphic design or clinical administrative support experience is required.

Essential Functions

  • Strategic Planning and Execution:
  • Develop and implement comprehensive social media strategies that align with the overall marketing and communication goals of The Guthrie Clinic (TGC). This includes setting measurable objectives, identifying target audiences, and selecting appropriate social media platforms
  • Content Creation and Management:
  • Lead the creation of high-quality, engaging, and relevant content for various social media platforms. This includes writing, editing, and curating content, as well as overseeing the production of multimedia content such as videos, infographics, and podcasts
  • Analytics and Reporting:
  • Utilize advanced analytics tools to track and measure the performance of social media campaigns. Provide regular reports and insights to senior management, highlighting key metrics, trends, and areas for improvement
  • Crisis Management:
  • Develop and implement crisis communication plans for social media. This includes monitoring for potential issues, responding to negative feedback, and managing the organization's online reputation during crises
  • Collaboration and Leadership:
  • Work closely with cross-functional teams, including marketing, public relations, customer service, and IT, to ensure cohesive and integrated social media efforts. Provide leadership and mentorship to junior team members and other departments involved in social media activities
  • Innovation and Trend Analysis:
  • Stay updated with the latest trends, tools, and best practices in social media. Identify and recommend new opportunities for TGC to engage with its audience and enhance its social media presence
  • Community Engagement:
  • Foster and manage relationships with key influencers, partners, and stakeholders. Engage with the online community by responding to comments, messages, and inquiries in a timely and professional manner
  • Training and Development:
  • Conduct training sessions and workshops for staff on social media best practices, tools, and strategies. Promote a culture of continuous learning and improvement within the organization
  • Budget Management:
  • Develop and manage the social media budget, ensuring efficient allocation of resources and maximizing return on investment
  • Compliance and Governance:
  • Ensure all social media activities comply with relevant laws, regulations, and organizational policies.

Other Duties

  • Become an advocate for The Guthrie Clinic in social media spaces, engaging in dialogues and answering questions where appropriate
  • Coordinate the strategic development of tools for online community building with our patients; participate in evaluation of solutions to help develop The Guthrie Clinic’s online communities
  • Establishes and maintains rapport and credibility with constituents at all levels across the enterprise

About Us

Joining the Guthrie team allows you to become a part of a tradition of excellence in health care. In all areas and at all levels of Guthrie, you’ll find staff members who have committed themselves to serving the community.

The Guthrie Clinic is an Equal Opportunity Employer.

The Guthrie Clinic is a non-profit, integrated, practicing physician-led organization in the Twin Tiers of New York and Pennsylvania. Our multi-specialty group practice of more than 500 physicians and 302 advanced practice providers offers 47 specialties through a regional office network providing primary and specialty care in 22 communities. Guthrie Medical Education Programs include General Surgery, Internal Medicine, Emergency Medicine, Family Medicine, Anesthesiology and Orthopedic Surgery Residency, as well as Cardiovascular, Gastroenterology and Pulmonary Critical Care Fellowship programs. Guthrie is also a clinical campus for the Geisinger Commonwealth School of Medicine.
permanent
Director, IT Service Desk
Salary not disclosed
Atlanta, GA 4 days ago

Purpose


The Director, IT Service Desk is responsible for leading the enterprise Service Desk function that supports store operations, corporate offices, distribution centers, and digital commerce environments. This role owns the Tier 1 support experience, drives service quality, stability, and continuous improvement, and acts as the front door to IT for all associates.

In a retail environment where uptime, speed, and customer experience are critical, this leader ensures rapid issue resolution, effective incident management, and seamless escalation into Tier 2 and Tier 3 technology teams.


Key Responsibilities


Service Desk Strategy & Leadership


  • Define and execute the Service Desk strategy aligned with business priorities, peak retail cycles, and digital transformation initiatives
  • Lead a multi-channel support model (phone, chat, self-service, automation)
  • Establish a customer-centric culture focused on associate experience and first-contact resolution
  • Build scalable operating models to support store growth, seasonal demand, and new technology rollouts


Operations & Incident Management


  • Own Tier 1 support operations for all end-user and store technologies
  • Lead Major Incident Management and Command Center activities
  • Ensure consistent incident triage, escalation, and communications during outages
  • Partner closely with Infrastructure, Digital Workplace, Network, and Application teams for Tier 2/3 resolution


Performance, Metrics & Continuous Improvement

  • Use analytics to identify systemic issues and drive problem management
  • Continuously improve service processes using ITIL and lean principles
  • Measure CSAT on a monthly basis to capture customer sentiment and trending.


Define and monitor KPIs including:

  • First Contact Resolution (FCR)
  • Mean Time to Resolution (MTTR)
  • Service Level attainment
  • Ticket backlog and aging


Retail & Store Technology Support

  • Prepare Service Desk operations for store openings, promotions, and holiday peaks
  • Partner with Store Operations to improve technology adoption and minimize disruption
  • Maintain Disaster Preparedness documentation to assist stores with storm prep and recovery tasks


Ensure high availability support for:

  • POS systems
  • Store networks and devices
  • Workforce mobility tools
  • Collaboration and productivity platforms



Technology, Tools & Automation


  • Own Service Management Request, Incident and Problem functions with ServiceNow as the primary delivery platform
  • Drive self-service, knowledge management, and automation to reduce call volume
  • Improve shift-left capabilities and reduce dependency on Tier 2/3 teams


Vendor & Financial Management


  • Manage outsourced or co-sourced Service Desk providers (if applicable)
  • Own the Service Desk budget and cost optimization initiatives
  • Ensure vendors meet performance, quality, and compliance expectations


People Leadership & Talent Development


  • Lead, mentor, and develop Service Desk managers and leaders
  • Establish training, certification, and career progression paths
  • Build a resilient, high-engagement team capable of supporting 24x7 retail operations


Qualifications & Experience


Required


  • 10+ years of progressive IT experience with 5+ years in Service Desk or IT Operations leadership
  • Experience supporting retail, multi-site, or frontline operations
  • Strong knowledge of ITSM frameworks (ITIL v3/v4)
  • Proven experience managing high-volume support environments
  • Demonstrated success leading major incident and outage response
  • Strong executive communication and stakeholder management skills


Preferred


  • Experience with ServiceNow or comparable ITSM platforms
  • Experience leading 24x7 or follow-the-sun support models
  • ITIL certification (Intermediate or Managing Professional)
  • Experience integrating Command Center or Technology Operations Center models
  • Exposure to digital commerce or omnichannel retail environments


Leadership Competencies


  • Customer-first mindset with strong business acumen
  • Calm, decisive leadership during incidents and peak retail events
  • Data-driven decision making
  • Ability to influence without authority across technology teams
  • Passion for continuous improvement and operational excellence


WORKING CONDITIONS


Work takes place primarily in a corporate office or hybrid work environment, with occasional travel to stores, distribution centers, or partner locations as needed.

Role involves typical sedentary work with periodic movement.



Benefits & Rewards


  • Bonus opportunities at every level
  • Non-traditional retail hours (we close at 7p!)
  • Career advancement opportunities
  • Relocation opportunities across the country
  • 401k with discretionary company match
  • Employee Stock Purchase Plan
  • Referral Bonus Program
  • 80 hrs. annualized paid vacation (full-time associates)
  • 4 paid holidays per year (full-time hourly store associates only)
  • 1 paid personal holiday of associate’s choice and Volunteer Time Off program
  • Medical, Dental, Vision, Life and other Insurance Plans (subject to eligibility criteria)


Equal Employment Opportunity



Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law.


This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment. This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.

Not Specified
Director of AI Initiatives & Adoption
Salary not disclosed
Pinecrest, FL 2 days ago

** We will only consider applicants who are currently residing in South Florida**


About MMG

MMG Equity Partners is a Miami-based, family-led real estate investment and development platform with a portfolio of retail shopping centers across South Florida. Beyond the real estate business, MMG operates a private family office that manages investments, insurance, and financial reporting across multiple entities and family members. MMG separately owns Tamarack Resort in Idaho. We are a flat, fast-moving organization where you will work directly with principals — not layers of management.

This is a ground-floor role. We are building the function from scratch. The right person will define what AI means at MMG, then build it.


The Role

The Director of AI Initiatives & Adoption is responsible for identifying, implementing, and managing AI tools and systems that meaningfully improve how MMG operates across real estate and family office functions. Every project you take on must connect to a business outcome — faster decisions, better data, more deals, reduced overhead.

You will own four things: identifying where AI creates real value at MMG, building or procuring the tools to capture that value, driving adoption across the team and continuously improving how those tools are used, and ensuring the systems are secure and maintainable. Implementation without adoption is not success.

  • Reports to Managing Director
  • Direct reports - contractors and freelancers as needed
  • Current IT Enviroment - outsourced IT for network support


Current Tech Stack (what you are walking into)

You need to understand these systems deeply. Part of your job is figuring out how to connect them and leverage AI to make us more productive/competitive

What you will work on

Below are four areas where we believe AI creates the nearest near-term value at MMG. You first job is to work with the leaders in each area to assess each, prioritize, and build a 6-month roadmap. In addition to the below, the right individual will identify a myriad of other AI use cases to add value and reduce repetitive tasks.

  1. Leasing and Tenant Prospecting

MMG owns retail shopping centers and is responsible for filling vacancies with the right tenants – while we work with third party leasing firms, we wish to supplement their efforts by generating direct leads.

  • Design and build AI scraping tools to compile databases of South Florida retailers and service businesses for targeted uses
  • Build a tool to identify prospective uses/tenants: given a vacancy (size, location, co-tenancy, demographics), which business types and specific operators are the best candidates?
  • Design and build AI-assisted leasing outreach workflow: targeted uses identified for vacancies → database queried → outreach drafted and sent → responses tracked in Dynamics (or other CRM)
  • Activate Microsoft Dynamics (or other) as the CRM for online leasing
  • Identify tools or workflows to monitor existing tenant health (sales reporting, foot traffic, business review signals) to get ahead of vacancies before they happen
  • Identify and implement AI-assisted lease abstracting tool to best fit our environment

2. Real Estate Acquisitions

MMG evaluates potential acquisitions across South Florida. Today this process is manual and dependent on individual knowledge. AI can accelerate every stage.

  • Design and build AI scraping tools to compile databases of South Florida real estate owners
  • Build an AI-assisted underwriting workflow that pulls property data, comps, and market context into a structured analysis template
  • Identify AI tools for market intelligence — rent growth trends, cap rate movements, retail category performance by submarket
  • Evaluate AI-powered deal sourcing tools (e.g. CoStar integrations, off-market sourcing platforms

3. Private Family Office

MMG's family office manages investments, insurance, and financial reporting for family members. This is a sensitive area requiring strict data governance — but it also has high-value AI applications.

  • Addepar AI integration: explore ways to use AI to generate plain-language investment performance summaries and financial reports from Addepar data, reducing manual reporting time
  • Insurance management: build a structured database or AI assistant for tracking insurance policies (G/L, personal property, family member policies) with renewal alerts and coverage gap analysis
  • Document intelligence: connect family office files in SharePoint to an AI interface for on-demand retrieval of partnership agreements, tax documents, and legal filings
  • Evaluate data governance and access controls for family office data — this is sensitive personal and financial information; AI access must be role-based and audited


IT Infrastructure and Security

You are not a network administrator — we have an outsourced IT firm for that. But you are responsible for AI governance at MMG: ensuring every AI tool introduced into the environment meets a clear security and accountability standard.  Practically, this means:

  • Evaluating AI vendors for data handling practices — what data leaves our environment, where it is stored, and how it is used for model training
  • Defining and enforcing a data classification policy: what information can be sent to external AI APIs, what must stay on-premise or in private cloud environments
  • Working with IT firm to ensure AI tools are deployed within the MS365/Azure security perimeter where possible
  • Evaluating the Claude Teams → Claude Enterprise migration and the Microsoft Connector configuration for SharePoint access — specifically, controlling which documents are accessible to AI and by which users
  • Vetting any third-party AI integrations (i.e. ZoomInfo, Yardi, etc.) for compliance with firm data policies


Prompt Library & AI Adoption

Building the tools is only half the job. The other half is making sure the team actually uses them — and uses them well. This requires two ongoing responsibilities that most AI roles underestimate.


Prompt Library

You will build and maintain a living prompt library — a curated set of tested, optimized prompts for every recurring AI task at MMG. Examples include: underwriting analysis from a rent roll, lease abstraction for a specific clause type, tenant outreach drafts by use category, and insurance renewal gap analysis. The library lives in SharePoint, is accessible to the full team, and is updated continuously based on user feedback and evolving business needs. A well-maintained prompt library is what turns AI from a tool that one person uses well into a capability that the whole organization depends on.


Adoption Monitoring & Continuous Improvement

You are responsible for whether AI tools actually get used — not just whether they get deployed. This means tracking adoption across the team, identifying where workflows are not sticking, providing training and troubleshooting support to staff using AI tools, and iterating on both the tools and the prompts based on real usage patterns. You will serve as the primary internal resource for the team when they hit limitations or need guidance on how to get better outputs. Deployment without adoption is a sunk cost.


What we are looking for

Required:

  • 3–6 years of experience in data, technology, or AI — ideally in a context where you had to figure things out without a large team around you
  • Hands-on experience with AI tools and LLM platforms — not just using them, but building workflows, prompts, and integrations on top of them
  • Demonstrated ability to connect AI capabilities to specific business outcomes (not just technology for its own sake)
  • Comfort with the Microsoft 365 ecosystem — SharePoint, Dynamics, Teams, Azure
  • Ability to manage and direct contractors and developers without being the one writing all the code
  • Non-technical stakeholder communication — you will regularly present AI recommendations, tool evaluations, and implementation roadmaps directly to the principal(s) who are real estate operators, not technologists. The ability to translate AI capabilities into business outcomes (not feature lists) is non-negotiable. If you cannot explain why a tool matters in terms of time saved, deals sourced, or risk avoided, you will not be effective in this role
  • In-office presence at Pinecrest HQ is required initially (possible hybrid in the future)


Preferred

  • Experience in commercial real estate, property management, or a related field
  • Familiarity with Yardi, Addepar, or similar platforms
  • Background that includes both technical work (building things) and strategic work (recommending what to build)
  • Experience implementing AI in a small-team / resource-constrained environment
Not Specified
Pharmacist - NICU
Salary not disclosed
Cedar Shores, IN 3 days ago

Parkview Regional Medical Center (PRMC) is accepting applications for a clinical pharmacy specialist in neonatal intensive care.

Position Details: The clinical specialist will join an on-site faculty member to provide direct patient care in the Parkview Women’s and Children’s Hospital.

In preparation for pediatric service line growth and changes, continued pharmacy expertise is needed in this area.

Currently this location is undergoing many facility updates (room renewal, expansion, and technology updates) along with an expansion of care for pediatric gastroenterology, endocrinology, cardiology, and hematology/oncology specialist services.

Parkview Health has been a collaborator partner with Cincinnati Children’s for overall a decade to improve the health and outcomes for children in our region.

This collaboration is now enhancing to bring neurosurgery, rheumatology, and drug-resistant epilepsy consultation services with telehealth clinics with world-class providers.

As part of an established pediatric pharmacy program, this specialist will benefit from close relationships with physicians and other care providers in both the inpatient and outpatient pediatric settings.

Parkview Health has provided specialty pharmacy services in pediatrics for over 25 years and are continually being asked to expand into additional responsibilities.

This role will have a targeted role in the level III neonatal intensive care unit with additional coverage of other pediatrics areas for weekend pediatrics coverage.

The role is a full-time, 1.0 FTE in the NICU with every 4th weekend for pediatric staffing to provide advanced and uninterrupted levels of care to this patient population .

This pharmacist will participate in collaborative rounding and consult management daily, weekly disposition rounds, pharmacy-based projects, multidisciplinary committees, and will precept student pharmacists and pharmacy residents.

Benefits associated with this position include paid time off, annual volunteer time off, and quarterly Compt Lifestyle benefits to be used for personal well-being needs.

Relocation costs provided.

Salary and sign-on bonus are negotiable.

More about Parkview Health & Parkview Pharmacy: Parkview Health’s world-class clinical teams are dedicated to providing the highest levels of compassionate care.

In turn, we are committed to equipping them with state-of-the-art technology and facilities.

Parkview strives to be a partner with civic leaders on the frontlines of safety, wellness, and prevention.

And, because we are the region's only not-for-profit health system, you can be sure of the most important thing of all our patients come first.

Parkview Health consists of 14 hospital facilities, 2 free-standing Surgery Centers, a free-standing emergency department, and over 900 employed providers
- all on the Epic © platform.

Parkview Regional Medical Center (PRMC), a member of Parkview Health, is a major regional medical center located in Fort Wayne.

It provides comprehensive medical services to patients in northeastern Indiana, northwestern Ohio, and southern Michigan.

PRMC is a tertiary medical center currently with 544 beds (all private) and is a Level II Adult and Pediatric Trauma Center.

In addition to the medical and surgical populations, it also has specialty centers for stroke, cardiology, orthopedics, and oncology.

The Women’s and Children’s Hospital sits on the PRMC campus and houses a 41-bed Level III NICU, a dedicated and comfortable family birthing center, and pediatrics care.

Parkview Pharmacy has provided advanced pharmacy services in a variety of areas for decades.

Parkview offers a progressive pharmaceutical care environment in a variety of practice settings.

Inpatient services include extensive interdisciplinary rounding, graduate medical education engagement, and surgical/critical care and oncology satellite pharmacies.

We have also had tremendous growth in ambulatory pharmaceutical care including primary care, hospital-based clinics, specialty clinics, multiple retail pharmacies, and a specialty pharmacy.

Parkview Pharmacy leadership includes a team with dedication to each facility and service type, including Inpatient and Ambulatory Clinical Services, Distribution Services Managers for Parkview Regional Medical Center and Parkview Hospital, Oncology Manager, and Retail & Specialty Managers.

Additionally, there are supervisors in each area to help support daily needs and department projects in conjunction with lead pharmacists and lead technicians.

Parkview pharmacy is an early adopter of and a best-practice site for integrated technologies, including Epic©, Pyxis® MedStations™, Pyxis® CII Safe™, BD CatoTM, Parata ATPTM, Tecsys inventory management and vertical carousels, a centralized acute care pharmacy distribution center, smart intravenous infusion systems, and Baxa EM 2400™ TPN compounder.

Awards & Recognition: In 2025 , all five Parkview Family Birthing Centers in Indiana were honored with the INspire Hospital of Distinction award.

Parkview Regional Medical Center received the INspire Category of Excellence .

In late 2024 , Parkview Health ranked No.

7 overall on Newsweek’s list of the Top 200 Most Loved Workplaces nationwide.

In November 2024 , all six eligible Parkview hospitals received “A” grades for Hospital Safety Grades by The Leapfrog Group , a national nonprofit focused on patient safety in hospitals and ambulatory surgery centers.

Parkview was named to the CHIME Most Wired list for the 11th consecutive year in October 2024 .

In the 2024 survey, Parkview was certified at Level 9, the second-highest rating, in both acute and ambulatory care categories.

In September 2024 , Parkview Health was named the No.

3 nonprofit, No.

18 in North America and for the first time, ranked No.

19 globally by Inspiring Workplaces Group for our culture.

In September 2024 , Parkview Health was named NRC Health Excellence in Patient Experience Award winner across medium size health systems, for the second consecutive year.

In July 2024 , Parkview was ranked No.

1 by Epic for planned downtime In the fall of 2024 , PRMC recognized by US News and World Report as No.

4 Indiana Hospital, “High Performing” in seven categories.

In September 2024 , Parkview Health was named to Newsweek’s list of Top 100 Most Loved Workplaces, for the second consecutive year, recognized in five additional categories aside from outstanding employee sentiment and satisfaction.

In August 2024 , Parkview was named to the Forbes list of America’s Best-in-State Employers, for the third consecutive year.

In 2024 , the ECMO team received the Gold Level Center of Excellence Award from the Extracorporeal Life Support Organization (ELSO).

In July 2024 , PRMC received multiple American Heart Association “Get with the Guidelines® Gold Plus” awards, recognizing the hospital for excellent atrial fibrillation (AFib), stroke and Type 2 diabetes care.

In April 2024 , Parkview Health was selected to Becker’s Hospital Review’s 150 Top Places to Work in Healthcare list.

In March 2024 , Parkview received Stage 7 Validation awards from the Healthcare Information and Management Systems Society (HIMSS), a globally recognized adviser in health information technology.

Parkview Regional Medical Center (PRMC) was named as one of the best community hospitals for cardiovascular care in the 2024 50 Top Cardiovascular Hospitals list compiled and published by Fortune/PINC AI in February 2024 .

Position Qualifications: Candidates must possess a pharmacy degree from an ACPE-accredited institution and have completed a PGY1 pharmacy residency.

A PGY2 residency in Pediatrics or equivalent experience is required.

Pharmacy licensure or eligibility in Indiana is required.

Candidates must have a high level of clinical practice skills, enthusiasm for teaching, and the interpersonal skills needed to interact effectively with students, health professionals, and patients Applications: Official applications can be submitted online at .

Two letters of reference should be sent to Jamie Gaul, PharmD, Clinical Pharmacy Manager, 11109 Parkview Plaza Drive, Fort Wayne, IN 46845 or .

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PI668a0e3c5

permanent
Account Executive, Enterprise Property Management
Salary not disclosed
San Ramon, CA 5 days ago

About Reputation

Reputation, founded in Silicon Valley in 2013, is the industry's sole platform that uses an AI-powered product stack to help companies measure, manage, and scale their real-time reputation performance everywhere, effectively functioning as a business's eyes and ears across all customer feedback channels to uncover predictive insights. This market leadership is reinforced by significant funding from top-tier firms like Bessemer Venture Partner, Kleiner Perkins, and Marlin Equity Partners, driving substantial annual recurring revenue from Global Fortune 1000 companies, major automotive OEMs, healthcare systems, and top property management firms, with trust from over 250 partners including Google and Meta. Recognized recently as America's Greatest Midsized Workplaces by Newsweek which rewards excellence and career development, and attracts player-coaches, team-oriented collaborators, and individuals who value perseverance and hustle.

Your Role at Reputation:

Reputation pioneered the category of online reputation management more than 15 years ago. Today, we're redefining it for the AI era - helping companies transform customer feedback into operational intelligence that drives growth, efficiency, and exceptional experiences.Lead enterprise growth across the Property Management vertical, with a focus on large multifamily operators. You'll own the full sales cycle from prospecting to close, building executive relationships with CMOs, CXOs, and Operations leaders who are rethinking how reputation and resident experience data drive operational performance.

This isn't transactional selling. You'll act as a strategic advisor, helping operators connect the dots between online sentiment, leasing velocity, retention, and asset value. Success requires fluency in the language of property management, not just software, along with the ability to navigate complex buying committees and long sales cycles with patience and precision. The right candidate challenges assumptions, shapes how prospects think about reputation and experience data, and earns trust by leading with insight rather than product features.

You've sold into property management before. You understand the operational realities of large management companies, and you know how to run a disciplined sales process while staying adaptable to how these organizations actually buy. You'll drive both new logo acquisition and expansion within existing strategic accounts, working across national and large regional multifamily portfolios. Deal sizes typically are six figures. If you've closed six and seven-figure deals in this space and want to own a category-defining vertical, let's talk.

How You'll Shape the Experience:

  • Drive new business within large multifamily operators and regional portfolios.

  • Aggressively hunt and close new business, owning the entire sales cycle from prospecting to deal close.

  • Lead complex, multi-stakeholder deal cycles with a consultative, insight-led approach

  • Develop and implement go-to-market strategies aligned with industry-specific goals and growth targets.

  • Build and maintain strong relationships with senior-level decision-makers, including CMOs, CXOs, Directors of Marketing, and VPs of Operations.

  • Collaborate cross-functionally with Marketing, SDRs, Customer Success, and Product teams to drive client success.

  • Identify new business opportunities and grow market share across national and regional property management portfolios.

  • Provide market feedback to inform product innovation and positioning.

  • Coordinate internal resources and stakeholders to deliver exceptional customer outcomes.

  • Perform additional duties as assigned.

The Skills That Set You Apart:

  • 8+ years of experience in SaaS sales, with a strong preference for experience in the Property Management industry.

  • Undergraduate degree preferred; equivalent relevant experience will also be considered.

  • Proven success selling to property management companies with a clear understanding of the industry's reputation, resident experience, and operational pain points.

  • Track record of exceeding quota in a consultative sales environment.

  • Demonstrated ability to build and manage a sales pipeline through prospecting, networking, and strategic outreach.

  • Comfortable operating with autonomy while maintaining pipeline discipline and forecast accuracy

  • Proficiency in Salesforce (preferred) with strong forecasting skills and attention to detail.

  • Highly motivated self-starter with the ability to work independently from a home office.

  • Ability to command a room with C-level audiences and translate complex data into business outcomes

  • Comfortable leveraging cross-functional teams to create customer value and close complex deals.

Where You'll Connect & Collaborate:

  • This role is aligned to the region or territory you support (entire U.S. coverage), and you may be based anywhere within that region. While this position is not tied to a specific office, we value in-person connection and collaboration. Travel to a Reputation office or customer site may be required periodically for team meetings, customer engagement, or key business moments (25-35%).

Our Benefits & Perks

We believe our people deserve to feel supported, valued, and rewarded both in and out of work. That's why we offer a generous and thoughtfully designed benefits package, including:

Paid Time Off:

  • Flexible PTO for salary paid employees

  • Hourly employees accrue PTO based on tenure & receive 5 sick days annually. Sick days are available day 1. PTO accrues on a per paycheck basis.

  • 10 company paid holidays plus 4 "Extended Company Holidays," which are additional paid days off for the company.

Health and Welfare Benefits

  • Multiple medical and dental plan options, plus 100% company paid vision coverage

  • 401k available through Fidelity

  • Paid Parental Leave for all eligible employees as of day 1 of employment

  • Employer paid short and long term disability and life insurance

  • Critical Illness, Accident & Hospital Indemnity insurance

  • Employee Assistance Program (EAP)

  • Access to a wide variety of perks and wellbeing apps:

- PerkSpot: Employee discount program

- Wellhub (Gym Pass): Access to virtual wellbeing apps, coaching, and gym memberships

- Carrot Fertility: Support for fertility, family planning, maternity, parenting, and hormonal health

- Omada: Virtual prevention and physical therapy program

- Ladder: Supplemental life insurance

- SoFi: Financial wellbeing platform with 1:1 advice

- Fetch: Pet insurance discount program

- Spring Health for Guardian: Virtual mental health support

- XP Health for Guardian: Virtual eyewear platform

- : Mortgage services discount program

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

To learn more about how we handle the personal data of applicants, visit ourCandidate Privacy Notice.

Applicants only - No 3rd party agency candidates.

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