Security Access Vector Jobs in Usa
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We’re looking for a Senior Physical Security Design Consultant to join our team in Raleigh, NC.
This is not an IT, Information Security, or Cybersecurity position.
This is not a remote position. You will be expected to be physically present in our Raleigh office most days.
What experience should you have?
- Direct experience in designing, specifying, installing, repairing, and/or programming security systems old and new, such as AMAG, American Dynamics, Assa Abloy, Avigilon, Exacq, Genetec, Gunnebo, Hanwha, Honeywell, Lenel/S2, LifeSafety Power, Software House, Tyco, Zenitel and others.
- A Bachelor's degree and a minimum of 3 years of experience in security system engineering; or an equivalent combination of experience, skills, and education.
- Certification such as Certified Protection Professional (CPP) or Physical Security Professional (PSP), or the commitment to obtaining one within a year.
What do we need you to do?
- Primary responsibility: Review building architecture design documents and create security system designs, including security management systems, access control systems, intrusion detection systems, video surveillance systems, and related systems as needed.
- Assess the client’s physical security needs.
- Review architectural drawings and site plans.
- Create specifications for security systems and products.
- Provide technical assistance to the client during the bid and procurement process.
- Oversee construction and installation of security systems.
- Conduct system commissioning when systems are installed.
- Conduct in-depth physical security assessments for clients. This may include perimeter security, CPTED, lighting, vegetation, fencing, policies and procedures, security operations, security personnel and staffing, security culture and program, security technology, and other topics.
- Develop strategic security programs tailored to match our clients' business cultures.
- Develop security policies, strategies, and procedures for clients in line with security requirements.
- Manage and coordinate multiple integrated security projects simultaneously.
- Cultivate and sustain positive client relationships.
- Prepare and manage project budgets and schedules.
- Develop and cultivate new business leads and opportunities through your network of contacts and relationships.
What skills are needed for this job?
- Ability to read and interpret architectural drawings.
- Proficiency in project management principles, practices, techniques, and tools.
- Familiarity with building construction and building codes.
- Strong skills in examining and re-engineering security operations and procedures.
- Expertise in group facilitation, mediation, and conflict resolution.
Summary
Our client, a top-tier professional services firm with a large global footprint, seeks a Physical Security Manager (Security Manager // NOT a cybersecurity role) responsible for overseeing and strengthening physical security operations across the United States and key locations in Latin America, to safeguard its people, offices, and assets. The incumbent will assist in the development of consistent security practices that tie into the Firm’s global security program. The Security Manager will play a key role in supporting daily operations, as well as managing security platforms and third party security vendors. Additional areas of responsibility include crisis management and incident response, risk awareness, compliance with global standards, and business continuity planning.
This is a hands-on role that requires excellent coordination, communication, and problem-solving skills to support an effective and responsive security posture. Flexibility and the ability to travel with little notice is required.
The role is based at the Firm’s New York City office and requires on-site presence.
Responsibilities
Security Operations Support:
- Assist in implementing and maintaining standardized security policies and procedures across regional offices
- Support Office Managers with security best practices, and help identify and implement practical remediation measures
- Support the planning and execution of annual security assessments
- Ensure consistent service delivery and performance from 3rd party security vendors
- Assist in the operation and management of security technology systems (e.g., access control, emergency alerting, threat monitoring)
- Report local security incidents/issues into the Firm’s incident management reporting system
- Plan and implement security measures for major company events held throughout the year and provide on-site support during events
Incident Management and Intelligence:
- Act as a point of escalation in managing global security incidents
- Provide operational support during incident response, ensuring timely communication with relevant stakeholders and proper reporting
- Support the day-to-day use of security intelligence platforms, including reviewing automated alerts and escalating where needed
- Help maintain local office awareness of emerging risks and coordinate with third-party providers for periodic security reviews
Business Continuity:
- Support the development, implementation, and maintenance of business continuity plans across regional offices
- Assist with the coordination and delivery of tabletop exercises and continuity drills, ensuring lessons learned are captured and applied
- Work with Office Managers to embed resilience practices into daily operations and ensure preparedness for potential disruptions
Qualifications & Skills
- Bachelor’s Degree strongly preferred
- 5+ years of corporate private-sector experience required; professional services and global experience strongly preferred
- Significant hands-on experience in supplier negotiations and vendor management
- Strong understanding of corporate security policies and compliance
- Understanding of global risk management frameworks and relevant standards; for example - ISO 27001 (information security) and ISO 31030 (travel risk management)
- Knowledgeable about workplace violence and insider threat security protocols and training
- Strong organizational and project management skills, with the ability to support cross-regional initiatives and balance multiple priorities
- Exceptional communication skills to engage with regional teams, suppliers, and senior management
- Active listening skills for conflict resolution and problem solving
- Analytical thinker with the ability to assess risks, interpret incident data, and contribute to process improvements
- Ability to work non-standard hours (evenings/weekends) as needed in support of major company events
- Proficient in Microsoft Office and the usage of security-related platforms (e.g. intelligence platforms, reporting dashboards)
Job Description
Job Title: Security Systems Lead Installer (3-4 Day Project)
Duration: Monday March 16th - Wednesday March 18th (possibility of Thursday as well)
Pay: $40-$55/hr.
Project Overview
We are seeking an experienced Security Systems Technician for a fast-tracked installation project in St. Louis. This project involves a full setup of IP-based security surveillance and networking infrastructure. We need someone reliable, efficient, and technically sound to ensure a clean, professional finish. We are a growing start-up and this project could lead to additional part-time / full-time job opportunities down the road.
Key Responsibilities
* Cable Infrastructure: Pulling and routing low-voltage cabling (Cat5e/Cat6) through commercial/residential ceilings or conduits.
* Hardware Installation: Mounting and positioning IP security cameras for optimal coverage.
* Networking: Installing and configuring basic network hardware (Switches, NVRs, Routers) to bring the system online.
* Termination: Precision termination of RJ45 connectors and ensuring all lines are tested and labeled.
Requirements
* Experience: Minimum of 6 months of proven experience in low-voltage cabling, IP camera installation, or network setup.
* Technical Proficiency: A virtual skill assessment may be requested to ensure you have demonstrated knowledge of networking and security hardware.
* Tools: Must have basic hand tools (crimpers, strippers, drill, etc.).
* Professionalism: Ability to work independently and maintain a clean job site.
Schedule
* Hours: Mon-Wed Overnight - Starting at 7pm (standard shift is 8-10 hours per night), possibility of returning Thursday for additional clean-up.
Company Description
Bluebird is a rapidly growing nationwide leader specializing in physical security and networking infrastructure installation services. We deliver end-to-end solutions including design, professional installation, and product sales for commercial clients across the United States.
Company Description
Bluebird is a rapidly growing nationwide leader specializing in physical security and networking infrastructure installation services. We deliver end-to-end solutions including design, professional installation, and product sales for commercial clients across the United States.
Job Description
The Account Manager is accountable for day-to-day operations of an assigned account, including hiring, training, disciplining and terminating staff. Build, improve and maintain relationships with clients and employees: develop & retain staff; coordinate needed support services and solve problems to effectively run the account. Meet or exceed financial & operational goals; provide quality customer service. Maintains or oversees maintenance of weekly operating schedules and completion of payroll for assigned security personnel. Provides after-hour emergency response as required.
Essential Functions
* Supervise the day to day security operations of an assigned client site
* Manage a team of security officers, site and/or shift supervisors including hiring/selection, scheduling, payroll, training, coaching, development and support
* Ensure the client site is provided with high quality security services to protect people and property
* Build, improve and maintain effective relationships with both client and employees
* Coordinate necessary support services to effectively manage client site to meet or exceed financial and operational goals and provide quality customer service
Additional Responsibilities
* Ensure all required reporting and contract compliance requirements are met.
* Assure regular communication of issues or program with Client
* Handle any escalated security issues or emergency situations appropriately.
* Other management responsibilities as determined by Client or District Manager.
* Communicate staffing needs via Requisition Form; assist recruiters in identifying, interviewing and hiring quality candidates.
* Develop staff in both technical and professional skills through performance management (coaching, counseling, disciplining, annual formal performance evaluations, recognition, etc.)
* Assure that employee grievances are heard and resolved (with help from appropriate support employees, as required) and that personnel records are updated and accurate (Change of Status forms, rosters, etc.)
* Assure communication of policies, company announcements and job openings
* Meet all contractual scheduled hours with a minimum of unbilled overtime.
* Coordinate and/or conduct site-specific OJT, client-specific training, and annual refresher training for security personnel, as well as meet Med Security corporate training standards.
* Develop / maintain operational procedures so that a valid, site-specific OPM and post orders are always available for emergency reference by the security staff.
* Manage uniforms, equipment, supplies and vehicles utilized at the account(s), maintaining appropriate inventories and maintenance checklists.
* Take a proactive role in communicating with the client and meeting his needs; meet with regularly, listen to issues, provide security and technical expertise and solutions. Ensure complete customer satisfaction.
* Capably utilize WINTEAM for scheduling and billing, and to produce reports (such as Scheduling Activity, Training Summary and Training Detail reports) that require interpretation and action for effective business management.
* Enforce Med Security policies as outlined in the handbooks, executive memos and on the portal.
Qualifications
* Four-year degree in Criminal Justice, Business Administration or related field
* Previous Contract Security, facilities management, military or law enforcement experience
* At least 2 years of business management/operations/supervisory experience (depending on size/scope of client).
* Ability to develop and grow customer relationships.
* Experience in hiring, developing, motivating and retaining quality staff.
* Outstanding interpersonal and communications skills required.
* Ability to work in a team-oriented management environment with the ability to work independently.
* Ability to manage multiple priorities, complex situations, a diverse team of employees and client requirements on an ongoing basis.
* Previous payroll, billing and scheduling experience preferred.
* Ability to work in a team-oriented management environment while having an entrepreneurial attitude.
* Key Competencies: Staff Management, Financial Management, Integrity, Problem Solving, Conflict Management, Time Management, Customer Focus, Timely Decision Making, Motivating and Directing Others, Drive for Results.
* Ability to operate WINTEAM
Company Description
Med Security, Inc. prides itself in providing uncompromised integrity, superior performance and proactive solutions. Security has been our core competence since our inception. We are committed to honesty, complete transparency and achieving proactive solutions based on our client's needs. We strive to be a leader and trusted partner in the security industry by instilling in our personnel the value of performing all duties with the utmost integrity. We will provide unparalleled value to our clients with a focus on supporting their mission and achieving security goals.
Company Description
Med Security, Inc. prides itself in providing uncompromised integrity, superior performance and proactive solutions. Security has been our core competence since our inception. We are committed to honesty, complete transparency and achieving proactive solutions based on our client's needs. We strive to be a leader and trusted partner in the security industry by instilling in our personnel the value of performing all duties with the utmost integrity. We will provide unparalleled value to our clients with a focus on supporting their mission and achieving security goals.
Armed Security Officer's duties include being a visible deterrent to criminal activity, providing security for patients, Associates, and visitors, protecting and patrolling hospital buildings, assets and premises as assigned.
The Armed Security Officer is responsible for responding to all emergency codes, internal/external disaster events as needed and/or requested, conducting preliminary investigations of reported incidents, and performing other security related tasks as directed by a security supervisor/and or Manager.
The Armed Security Officer must have flexibility in hours and be able to rotate between facilities including travel whenever necessary.
CHRISTUS Approved uniforms must be worn in accordance with dress code requirements.
Responsibilities:Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders.
Conducts frequent security patrols of the facilities and grounds as assigned.
Identifies and reports trends related to security issues.
Recommends actions.
Takes initial information for an incident report, uses proper grammar, spelling, punctuation, notes only the facts, leaving out personal opinions and submits report in a timely manner (no later than the end of assigned shift).
Responds promptly to all service requests relayed by supervisor, telephone, pass-on, e-mail, radio, cell phone and other correspondence in a courteous and expeditious manner.
Responds to the collection, inventory and return of lost and found items, patient valuables, and personal property according to policy.
Enforces all rules, regulations, policies, and procedures of CHRISTUS Health and the laws of the state in which CHRISTUS is doing business.
Controls and enforces facility parking using patrols, violation warning citations, towing, booting and explanation of rules as applicable.
Assists clinical/non-clinical Associates with combative patients or visitors.
Demonstrates competence to perform assigned client care responsibilities in a way that meets the age-specific and developmental needs of persons served by the department.
Demonstrates proficiency and knowledge in the operation of the Attendant Console, Paging System, security radio/dispatch system, operations of the Digital Video Recorder (NVR) security monitors (CCTV) and the general overhead paging system.
Must be proficient with the use of a PC to generate electronic daily activity security reports, incident reports, emails and other applicable electronic correspondence during the performance of duties.
Promotes a safe environment by reporting safety hazards observed (broken water/sprinkler lines, burned out internal/external lighting, smoke/gas odors, tripping hazards, etc.) during the performance of security rounds.
Appropriately adapts assigned client assessment, treatment and/or care methods to accommodate the physical, cultural, age-specific, and other developmental needs of each person served.
Demonstrated competence with handgun, hand cuffs, baton, non-crisis intervention certification and two-way radios.
Frequent exposure to aggressive behavior and emotionally charged situations.
Occasional exposure to hazardous conditions such as fires, chemical spills, and flooding.
Frequent exposure to heat and cold from external weather conditions.
Long periods of walking, standing, stooping, and lifting.
Must be physically fit and able to walk all areas of the facilities and grounds, to restrain those who need restraint and be able to assist nursing staff with lifting patients of all sizes.
Performs other duties as assigned.
Must be always mentally alert.
Must have excellent written and verbal communication skills.
Must be able to make immediate decisions regarding laws, policies, and procedures.
Must be able to handle multiple tasks and prioritize.
Must be able to handle personal stress and possible violence.
Job Requirements:Education/Skills High School Diploma or its equivalent required Experience Minimum two (2) years of armed security experience (may substituted by Honorable Military Service) preferred Law enforcement experience preferred Healthcare security experience preferred Licenses, Registrations, or Certifications Verbal De-escalation training must be completed within 60 days of hire BLS required within 60 days of hire Expandable Baton training, defensive tactics training, firearms training, weapon qualification, and firearms retention training must be completed prior to letter of authorization to carry is issued Successful completion of all pre-employment and post offer assessments to include the Minnesota Multiphasic Personality Inventory -2 (MMPI-2-RF-PCIR); the California Psychological Inventory (CPI); the Police and Public Safety Selection Report (PPSSR); the Personal ExperienceInventory (PEI) and a clinical interview by a third personal psychologist Will be required to take random drug test screening Valid Driver's license required Candidates must maintain an acceptable driving record to meet CHRISTUS Health standards for positions requiring driving.
An unacceptable record includes, but is not limited to:One or more moving violations within a 12-month period.
One or more chargeable accidents within a 12-month period.
Chargeable means the driver is determined to be the primary cause of the accident.
Contributing factors such as weather or mechanical issues will be considered.
Any combination of accidents and/or moving violations.
Violations include any ticket, charge, or other law enforcement proceeding related to these, as well as independent evidence of violations deemed relevant by CHRISTUS Health Security.For Texas positions:Must hold an active Level 3 Commission with the Texas Department of Public Safety Private Security Bureau (TDPSPSB).
New hires who have completed the TDPSPSB security commission course must obtain their commission prior to hire.
If the license status is ACTIVE in TOPS and the pocket card has not yet been received, the licensee may begin working.
Until the pocket card is received, the licensee must carry proof of ACTIVE status (e.G., screenshot or printed copy from TOPS) while on duty.For New Mexico positions:Officers may not carry a weapon on duty until completing 40 hours of training and receiving a letter of authorization from the CHRISTUS Vice President of Security to carry a CHRISTUS Health-assigned weapon.For Louisiana positions:Officers may not carry a weapon on duty until completing 40 hours of training and receiving a letter of authorization from the CHRISTUS Vice President of Security to carry a CHRISTUS Health-assigned weapon.In accordance with the CHRISTUS Health License, Certification and Registration Verification Policy, all Associates are required to obtain the required certifications for their respective positions within the designated time frame.Work Schedule:MULTIPLE SHIFTS AVAILABLE Work Type:Full Time
Armed Security Officer's duties include being a visible deterrent to criminal activity, providing security for patients, Associates, and visitors, protecting and patrolling hospital buildings, assets and premises as assigned.
The Armed Security Officer is responsible for responding to all emergency codes, internal/external disaster events as needed and/or requested, conducting preliminary investigations of reported incidents, and performing other security related tasks as directed by a security supervisor/and or Manager.
The Armed Security Officer must have flexibility in hours and be able to rotate between facilities including travel whenever necessary.
CHRISTUS Approved uniforms must be worn in accordance with dress code requirements.
Responsibilities: Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders.
Conducts frequent security patrols of the facilities and grounds as assigned.
Identifies and reports trends related to security issues.
Recommends actions.
Takes initial information for an incident report, uses proper grammar, spelling, punctuation, notes only the facts, leaving out personal opinions and submits report in a timely manner (no later than the end of assigned shift).
Responds promptly to all service requests relayed by supervisor, telephone, pass-on, e-mail, radio, cell phone and other correspondence in a courteous and expeditious manner.
Responds to the collection, inventory and return of lost and found items, patient valuables, and personal property according to policy.
Enforces all rules, regulations, policies, and procedures of CHRISTUS Health and the laws of the state in which CHRISTUS is doing business.
Controls and enforces facility parking using patrols, violation warning citations, towing, booting and explanation of rules as applicable.
Assists clinical/non-clinical Associates with combative patients or visitors.
Demonstrates competence to perform assigned client care responsibilities in a way that meets the age-specific and developmental needs of persons served by the department.
Demonstrates proficiency and knowledge in the operation of the Attendant Console, Paging System, security radio/dispatch system, operations of the Digital Video Recorder (NVR) security monitors (CCTV) and the general overhead paging system.
Must be proficient with the use of a PC to generate electronic daily activity security reports, incident reports, emails and other applicable electronic correspondence during the performance of duties.
Promotes a safe environment by reporting safety hazards observed (broken water/sprinkler lines, burned out internal/external lighting, smoke/gas odors, tripping hazards, etc.) during the performance of security rounds.
Appropriately adapts assigned client assessment, treatment and/or care methods to accommodate the physical, cultural, age-specific, and other developmental needs of each person served.
Demonstrated competence with handgun, hand cuffs, baton, non-crisis intervention certification and two-way radios.
Frequent exposure to aggressive behavior and emotionally charged situations.
Occasional exposure to hazardous conditions such as fires, chemical spills, and flooding.
Frequent exposure to heat and cold from external weather conditions.
Long periods of walking, standing, stooping, and lifting.
Must be physically fit and able to walk all areas of the facilities and grounds, to restrain those who need restraint and be able to assist nursing staff with lifting patients of all sizes.
Performs other duties as assigned.
Must be always mentally alert.
Must have excellent written and verbal communication skills.
Must be able to make immediate decisions regarding laws, policies, and procedures.
Must be able to handle multiple tasks and prioritize.
Must be able to handle personal stress and possible violence.
Job Requirements: Education/Skills High School Diploma or its equivalent required Experience Minimum two (2) years of armed security experience (may substituted by Honorable Military Service) preferred Law enforcement experience preferred Healthcare security experience preferred Licenses, Registrations, or Certifications Verbal De-escalation training must be completed within 60 days of hire BLS required within 60 days of hire Expandable Baton training, defensive tactics training, firearms training, weapon qualification, and firearms retention training must be completed prior to letter of authorization to carry is issued Successful completion of all pre-employment and post offer assessments to include the Minnesota Multiphasic Personality Inventory -2 (MMPI-2-RF-PCIR); the California Psychological Inventory (CPI); the Police and Public Safety Selection Report (PPSSR); the Personal Experience Inventory (PEI) and a clinical interview by a third personal psychologist Will be required to take random drug test screening Valid Driver's license required Candidates must maintain an acceptable driving record to meet CHRISTUS Health standards for positions requiring driving.
An unacceptable record includes, but is not limited to: One or more moving violations within a 12-month period.
One or more chargeable accidents within a 12-month period.
Chargeable means the driver is determined to be the primary cause of the accident.
Contributing factors such as weather or mechanical issues will be considered.
Any combination of accidents and/or moving violations.
Violations include any ticket, charge, or other law enforcement proceeding related to these, as well as independent evidence of violations deemed relevant by CHRISTUS Health Security.
For Texas positions: Must hold an active Level 3 Commission with the Texas Department of Public Safety Private Security Bureau (TDPSPSB).
New hires who have completed the TDPSPSB security commission course must obtain their commission prior to hire.
If the license status is ACTIVE in TOPS and the pocket card has not yet been received, the licensee may begin working.
Until the pocket card is received, the licensee must carry proof of ACTIVE status (e.g., screenshot or printed copy from TOPS) while on duty.
For New Mexico positions: Officers may not carry a weapon on duty until completing 40 hours of training and receiving a letter of authorization from the CHRISTUS Vice President of Security to carry a CHRISTUS Health-assigned weapon.
For Louisiana positions: Officers may not carry a weapon on duty until completing 40 hours of training and receiving a letter of authorization from the CHRISTUS Vice President of Security to carry a CHRISTUS Health-assigned weapon.
In accordance with the CHRISTUS Health License, Certification and Registration Verification Policy, all Associates are required to obtain the required certifications for their respective positions within the designated time frame.
Work Schedule: 7PM
- 7AM Work Type: Full Time
We are a diverse and family-oriented company that cares for and values our associates.
We offer competitive pay and an enjoyable.
Family-like work environment.
This position is responsible for filling in on an as-needed basis.
Cargo Screeners are responsible for day-to-day air cargo screening functions as outlined by CAS and the Transportation Security Administration Essential Functions Physical inspection of cargo equipment as outlined by the Transportation Security Administration Identify prohibited objects in cargo by use of explosive trace detection, x-ray machines, physical search, and other methodology as outlined by the Transportation Security Administration Preparing required reports, forms, and records as required by CAS and the Transportation Security Administration Physically inspect the x-raying cargo, crates, and other containers as required by the Transportation Security Administration Verifying necessary documentation for transportation of goods as directed by the customer, CAS, or the Transportation Security Administration Prevention of unauthorized materials entering aircraft Carry portable radio if required and routinely communicate with the CAS Supervisor as directed Other duties as required Minimum Qualifications Must be a citizen of the United States Must possess original Birth Certificate or valid U.S.
Passport High School Diploma or G.E.D.
Must be able to pass a 10 year verifiable background check, including criminal, employment, education, and personal references Must possess valid State issued Driver’s License or a valid State Issued I.D.
card Must be able to pass a Security Threat Assessment as administered by the Transportation Security Administration Must be able to pass a Security Background Check as administered by the local airport authority Must be able to pass pre-employment/annual/random drug screenings Must have reliable transportation Must be able to work and interact with the public Must be able to work around the flexibility and changing schedules of the airline industry.
This includes being available to work various shifts throughout the day, afternoon, evening, and overnight as required.
Competencies Must possess strong interpersonal skills (communication with others, problem solving, decision making, assertiveness) Must be able to understand and carry out written and oral instructions in English regarding the proper performance of his or her duties Must be able to successfully complete, with a passing grade, all CAS administered training as outlined by the Transportation Security Administration and the Federal Aviation Administration Must be able to pass a classroom course, written examinations, and On the Job Training based on requirements of the Department of Homeland Security, Transportation Security Administration model examination Must be able to follow all CAS, Transportation Security Administration, and the Federal Aviation Administration Standard Operating Procedures and Policies
We have headquarteerd in Bloomfiled Hills, MI and have 16 offices spread across six countries.
We partner with Fortune 500 companies to address complex business challenges.
Our services span AI, IT staffing, cloud computing, engineering, mobility, testing, and more.
Certified with CMMI Level 3 and ISO standards, V2Soft is committed to quality and security.
Beyond our work, we actively support local communities and non-profits, reflecting our core values.
Join us to be part of a dynamic and impactful global company! Please visit us at to know more .
Must Have Skills: Expertise of ACF2 Security administration, commands, groups Expertise of ACF2 rules, UID strings, accounts, and resource classes Understanding of how ACF2 integrates with other subsystems (e.g., CICS, DB2, IMS) Understanding of how ACF2 integrates with external systems (e.g., OIM – Oracle Identity Manager) Education: Bachelors required.
V2Soft is an Equal Opportunity Employer ( EOE).
We welcome applicants from all backgrounds, including individuals with disabilities and veterans.
to view all of our open opportunities and to learn more about our benefits.
Why USAA?
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.
The Opportunity
The Associate Life Solutions Specialist helps to ensure the financial security of our membership by assessing member life insurance needs, providing advice and / or referrals for advice, and making the appropriate recommendations based on members’ individual needs and goals. May provide support to Health Solutions acquisition and retention based on member demand.
We offer a flexible work environment that requires an individual to be in the office 5 days per week, with the opportunity to move to a hybrid schedule after 6 months. This position will be based at the Tampa, FL. (Crosstown) Campus. Relocation assistance is not available for this position.
What you'll do:
- Receives request for advice from current and prospective members through various channels, including inbound and outbound phone calls, emails, faxes and video telephony. Special Acquisitions Team employees will primarily place outbound calls triggered from underwriting work items. Life Regulatory team employees respond to specific regulatory/business needs as directed by policies and procedures.
- Asks questions to discover key information, including life events, and to understand member needs. Documents relevant information. Life Regulatory team employees ask specific questions, often scripted, as needed to complete regulatory requirements and document relevant information.
- Assesses member financial situation and goals. Life Regulatory will refer members to Life Sales representative for advice and recommendations.
- Develops and communicates appropriate life insurance strategies based on individual member needs. Provides basic protection advice and strategies. Life Regulatory will refer members to Life Sales representative for advice and recommendations.
- Recommends relevant life insurance product and solutions and refers members who may need financial advice to the respective department. Life Regulatory will refer members to Life Sales representative for advice and recommendations.
- Motivates member to take action on recommendation(s) and resolves objections using basic sales techniques and developing persuasion skills. Implements recommendation(s).
- Monitors legislative initiatives that may impact economy, society, and personal financial situation.
- Educates membership on implications of economic, industry trends, and tax law changes, as well as USAA's products and services.
- May conduct outbound follow-up calls to complete member acquisition of products and services previously discussed.
Work Hours:
- Monday – Friday / 7:30am – 8:00pm (Central)
- An 8 hour shift will fall within these hours
- This role is required to be in office, with potential hybrid opportunity after 6 months.
What you have:
- High School diploma or GED
- Required maintenance of Life/Health license and/or acquisition within 90 days
- Required annual completion of AHIP and Broker/Carrier appointments when applicable.
- Up to 1 year of financial industry and/or life sales experience
- Experience delivering frequent written and oral communication
- Experience acquiring and applying new concepts and information
- Experience processing and analyzing information
- Experience fulfilling requests and meeting deadlines
- Experience resolving conflict and negotiating
- Experience multi-tasking in an operating systems environment
- Experience participating in a team environment
- Successful completion of a job-related assessment may be required
What sets you apart:
- Active Group 1 Life and Health license
- 1+ yrs experience working in Sales with life insurance or financial services products
- 1+ yrs experience working in a call center environment
- CLU® - Chartered Life Underwriter or comparable designation
- US military experience through military service or a military spouse/domestic partner
Compensation range: The salary range for this position is: $45,470 - $76,730.
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, visit our benefits page on
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.