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As an Accenture Flex employee, you will apply your skills and experience to help drive business transformation for leading organizations and communities. In addition to delivering innovative solutions for Accenture's clients, you will work with a highly skilled, diverse network of people across Accenture businesses who are using the latest emerging technologies to address today's biggest business challenges.
You will receive competitive rewards and access to benefits programs and world-class learning resources. Accenture Flex employees work in their local metro area onsite at the project, significantly reducing and/or eliminating the demands to travel.
Key Responsibilities:
The Desktop Support Analyst provides advanced technical support to end users across the organization, ensuring reliable operation of desktop systems, laptops, mobile devices, virtual desktops, and enterprise applications.
This role serves as the escalation point for Level 1 support and is responsible for resolving complex technical issues in both physical desktop and Virtual Desktop Infrastructure (VDI) environments.
The technician works closely with infrastructure, security, networking, and application teams to diagnose and resolve incidents while delivering excellent customer service to business users within a regulated financial services environment.
End User Support
- Provide Level 2 technical support for desktops, laptops, mobile devices, and peripherals.
- Support users accessing Virtual Desktop Infrastructure (VDI) environments including troubleshooting login issues, session performance problems, profile issues, and application access.
- Troubleshoot and resolve hardware, operating system, application, and connectivity issues escalated from Level 1 support.
- Support Microsoft Windows environments across both physical endpoints and virtual desktops.
- Assist users with enterprise productivity applications and internal business systems.
- Provide support for conference room technology, printers, and collaboration platforms.
VDI & Remote Workspace Support
- Provide technical support for VDI platforms such as Citrix, VMware Horizon, or Azure Virtual Desktop.
- Troubleshoot issues related to:
- VDI session connectivity
- Authentication and access issues
- Profile loading or roaming profile errors
- Performance and latency problems
- Application delivery within virtual environments
- Assist with testing and validating VDI updates, patches, and environment changes.
- Work with infrastructure and virtualization teams to escalate and resolve backend VDI platform issues.
Device & Endpoint Management
- Configure, deploy, and maintain corporate workstations, laptops, and mobile devices.
- Manage devices using enterprise endpoint management tools (e.g., Intune, SCCM, Jamf, or similar).
- Perform software installations, upgrades, and patching in accordance with IT standards.
- Maintain hardware inventory and asset records and ensure compliance with asset management policies.
- Support endpoint connectivity to VDI platforms and remote access solutions.
Incident & Service Request Management
- Investigate and resolve complex incidents related to desktop systems, VDI sessions, applications, and connectivity.
- Document troubleshooting steps and resolutions within the ServiceNow.
- Meet defined service level agreements (SLAs) and service quality targets.
- Escalate issues to infrastructure, virtualization, or engineering teams when necessary.
Security & Compliance
- Ensure endpoints and virtual desktop sessions comply with corporate security policies and regulatory requirements.
- Support multi-factor authentication, endpoint protection, encryption, and access controls.
- Assist with remediation of endpoint or VDI-related security incidents.
- Maintain awareness of security and compliance standards common in financial services environments.
Collaboration & Continuous Improvement
- Collaborate with network, infrastructure, virtualization, cybersecurity, and application teams to resolve issues.
- Create and maintain technical documentation and knowledge base articles.
- Participate in technology rollouts, system upgrades, and office moves.
- Identify recurring issues and recommend process improvements or automation opportunities
**This role is 100% onsite in Colorado Springs, CO
**This role may require some physical activity, including installing or moving equipment.
As an Accenture Flex employee, you will apply your skills and experience to help drive business transformation for leading organizations and communities. In addition to delivering innovative solutions for Accenture's clients, you will work with a highly skilled, diverse network of people across Accenture businesses who are using the latest emerging technologies to address today's biggest business challenges.
You will receive competitive rewards and access to benefits programs and world-class learning resources. Accenture Flex employees work in their local metro area onsite at the project, significantly reducing and/or eliminating the demands to travel.
Key Responsibilities:
The Desktop Support Analyst provides advanced technical support to end users across the organization, ensuring reliable operation of desktop systems, laptops, mobile devices, virtual desktops, and enterprise applications.
This role serves as the escalation point for Level 1 support and is responsible for resolving complex technical issues in both physical desktop and Virtual Desktop Infrastructure (VDI) environments.
The technician works closely with infrastructure, security, networking, and application teams to diagnose and resolve incidents while delivering excellent customer service to business users within a regulated financial services environment.
End User Support
- Provide Level 2 technical support for desktops, laptops, mobile devices, and peripherals.
- Support users accessing Virtual Desktop Infrastructure (VDI) environments including troubleshooting login issues, session performance problems, profile issues, and application access.
- Troubleshoot and resolve hardware, operating system, application, and connectivity issues escalated from Level 1 support.
- Support Microsoft Windows environments across both physical endpoints and virtual desktops.
- Assist users with enterprise productivity applications and internal business systems.
- Provide support for conference room technology, printers, and collaboration platforms.
VDI & Remote Workspace Support
- Provide technical support for VDI platforms such as Citrix, VMware Horizon, or Azure Virtual Desktop.
- Troubleshoot issues related to:
- VDI session connectivity
- Authentication and access issues
- Profile loading or roaming profile errors
- Performance and latency problems
- Application delivery within virtual environments
- Assist with testing and validating VDI updates, patches, and environment changes.
- Work with infrastructure and virtualization teams to escalate and resolve backend VDI platform issues.
Device & Endpoint Management
- Configure, deploy, and maintain corporate workstations, laptops, and mobile devices.
- Manage devices using enterprise endpoint management tools (e.g., Intune, SCCM, Jamf, or similar).
- Perform software installations, upgrades, and patching in accordance with IT standards.
- Maintain hardware inventory and asset records and ensure compliance with asset management policies.
- Support endpoint connectivity to VDI platforms and remote access solutions.
Incident & Service Request Management
- Investigate and resolve complex incidents related to desktop systems, VDI sessions, applications, and connectivity.
- Document troubleshooting steps and resolutions within the ServiceNow.
- Meet defined service level agreements (SLAs) and service quality targets.
- Escalate issues to infrastructure, virtualization, or engineering teams when necessary.
Security & Compliance
- Ensure endpoints and virtual desktop sessions comply with corporate security policies and regulatory requirements.
- Support multi-factor authentication, endpoint protection, encryption, and access controls.
- Assist with remediation of endpoint or VDI-related security incidents.
- Maintain awareness of security and compliance standards common in financial services environments.
Collaboration & Continuous Improvement
- Collaborate with network, infrastructure, virtualization, cybersecurity, and application teams to resolve issues.
- Create and maintain technical documentation and knowledge base articles.
- Participate in technology rollouts, system upgrades, and office moves.
- Identify recurring issues and recommend process improvements or automation opportunities
**This role is 100% onsite in Colorado Springs, CO
**This role may require some physical activity, including installing or moving equipment.
The selected candidates will assist with deploying new desktop computers, transferring user data, and troubleshooting connectivity or setup issues.
Key Responsibilities: · Replace existing desktops with new systems across multiple departments · Transfer user data from old machines to new desktops · Configure and set up hardware and basic software · Troubleshoot connectivity and desktop-related issues · Follow deployment procedures and technical instructions · Maintain professionalism and punctuality on-site Requirements: · 2+ years of Desktop Support or PC deployment experience · Experience with desktop setup, configuration, and data migration · Basic troubleshooting skills for network/connectivity issues · Ability to follow instructions and work in a structured environment · Must have reliable transportation (parking pass provided for Rikers Island) Preferred Qualifications: · CompTIA A+ certification · Experience with large-scale hardware refresh or deployment projects Additional Information: · Candidates will receive authorized vehicle access and parking at Rikers Island.
· Must be punctual and able to work the full project duration.
Sr. End User Engineer – Azure Virtual Desktop (AVD)
Contract: 12 Months (No Conversion Expected)
Location: Remote / Hybrid (TBD)
Client Industry: Healthcare
About the Opportunity
Medasource is seeking a Senior End User Engineer with deep Azure Virtual Desktop (AVD) experience to support a large healthcare organization undergoing a cloud transformation from on-premises infrastructure to Azure.
This engineer will play a critical role in designing, implementing, and supporting the Azure Virtual Desktop environment, ensuring secure connectivity, optimal performance, and scalability for enterprise users. The ideal candidate has experience with AVD implementations, hybrid infrastructure environments, and enterprise virtual desktop solutions.
Experience supporting Epic environments and Nerdio Manager for AVD is strongly preferred.
Key Responsibilities
- Design, implement, and support Azure Virtual Desktop (AVD) infrastructure
- Assist in migrating on-premises end user computing environments to Azure
- Configure and manage AVD host pools, session hosts, and FSLogix profile containers
- Support AVD image management, automation, and scaling
- Implement networking, security, and connectivity required for AVD
- Collaborate with infrastructure, cloud, and security teams to ensure successful deployment
- Troubleshoot performance issues and optimize the virtual desktop experience
- Follow enterprise best practices for cloud infrastructure and end user computing
Required Qualifications
- Strong hands-on experience implementing Azure Virtual Desktop (AVD)
- Experience supporting enterprise VDI or cloud-based virtual desktop environments
- Solid knowledge of Azure infrastructure and networking
- Experience working in hybrid cloud/on-prem environments
- Background in End User Computing / EUC engineering
Preferred Qualifications
- Experience supporting Epic healthcare environments
- Experience with Nerdio Manager for AVD
- Healthcare industry experience
- Experience with FSLogix, Intune, or Azure AD / Entra ID
Schedule: Day Shift Mon-Fri (8am-5pm)
About the Role
Micron is seeking a hands-on Field Service Technician / Desktop Support Technician to provide technical support to internal customers. This role is ideal for someone who enjoys troubleshooting, supporting end users, and working with a mix of hardware, software, and networked systems in a fast-paced environment.
You’ll be responsible for diagnosing and resolving issues related to desktops, laptops, operating systems, and peripheral devices while helping ensure a smooth IT experience across the organization.
What You’ll Be Doing
- Provide first-line and escalated support for desktop and laptop systems, hardware, software, and operating systems
- Troubleshoot and resolve issues with Windows-based systems, mobile devices, and networked equipment
- Perform installations, upgrades, and configurations for hardware and software
- Track, monitor, and document issues from identification through resolution
- Support IT projects to help meet departmental goals
- Assist with or deliver basic IT training to end users as needed
- Deliver responsive, customer-focused technical support to internal teams
What We’re Looking For
- 2–3 years of relevant IT support or desktop support experience
- Strong working knowledge of Windows operating systems (desktop and laptop)
- Experience supporting hardware, software, and basic networking issues
- Comfortable working directly with end users in a professional environment
Preferred Qualifications
- CompTIA A+ and/or Network+ certifications
REQUIREMENTS AND PREFERENCES
The Broward County Board of County Commissioners Enterprise Technology Services Division is seeking qualified candidates for Systems Network Analyst, Senior.We are looking for an experienced Network Specialist to design, implement, and maintain our network infrastructure. This role involves managing routers, switches, firewalls, and VoIP systems, as well as supporting hybrid cloud networking and ensuring compliance with security standards. The ideal candidate will have strong technical expertise, problem-solving skills, and the ability to manage complex network projects.
This position is not remote.
This job announcement will remain open until a sufficient number of applications are received.
Benefits of Broward County Employment
Eleven (11) paid holidays each year
Vacation (Paid Time Off) = 2 weeks per year
Tuition Reimbursement (Up to 2K annually)
Up to 40 hours of Job Basis Leave for eligible positions
Paid Parental Leave
Health Benefits
High Deductible Health Plan - bi-weekly premiums: Employee $10.90 / Family $80.79
Includes a County Funded Health Savings Account of up to $2000 Annually
Consumer Driven Health Plan - bi-weekly premiums: Employee $82.58 / Family $286.79
Florida Retirement System (FRS) - Pension or Investment Plan
457 Deferred Compensation county matches up to $2,000 a year.
General Description
Performs advanced professional, technical and analytical work with administrative responsibility in automation systems implementation and development.
Works independently, under limited supervision, reporting major activities through periodic meetings.
Provides design, procurement, implementation, and administration of the network infrastructure - routers, switches, and plans; provides procurement, implementation, and administration of firewalls; provides administration of the Voice over Internet Protocol (VoIP) phone system; and manages network related projects. Design and deploy multi-vendor LAN/WAN architectures.
Analyzes, diagnoses, and rectifies issues related to server and/or desktop/laptop protocol and communication problems as they are reported on an emergency or non-emergency basis; including issues related to missing drives and group policy scripts.
Completes ad-hoc projects based on end user and Information Technology (IT) analyst needs, including troubleshooting and updating and maintaining file systems.
Performs change control tasks, including implementing and updating web applications as needed by application analysts; launches and implements any new technologies approved by management and special task force; studies, investigates, reviews, and recommends implementation of evolving and emerging technologies.
Performs analysis of systems designs related to networking, wifi and security; develops applications, and documents work flow and processes; reviews peer-reviewed and professional material in digital and paper formats to keep up with the latest trends in both the library and technology community. Proactive analysis using SNMP, NetFlow, and Wireshark. Develop analysis via Python and Ansible for configuration.
Provides help desk support; responds to calls, emails, incident tickets, and/or inquiries from computer/network users and customers to resolve/troubleshoot microcomputer and minicomputer hardware or software issues; provides tech support in the field and after hours support. Integrate hybrid networking with AWS VPC and Azure VNet.
Provides systems administration for servers, patch installation and upgrade maintenance; installs, configures, and reimages desktop/laptop hardware and software; performs data backup and restores; and manages computer security and virus removal.
Ensures maintenance of NIST/HIPAA standards and network hardening.
Minimum Education and Experience Requirements
Requires a two (2) year degree from an accredited trade, technical or vocational school, college or university with major coursework in computer science or closely related field.
(One year of relevant experience may be substituted for each year of required education.)
Requires four (4) years of experience in supporting users through analyzing, diagnosing and resolving computer systems issues related to desktop/laptop protocols and communication problems or closely related experience.
Special Certifications and Licenses
None.
Preferences
-2 years of experience with Wi-Fi setup and Configurations
-Experience with Cisco, Fortinet and Meraki
-Network + Certification or Equivalent
-4 years working in a help desk environment
-2 years of experience with Wi-Fi setup and Configurations
SCOPE OF WORK
The functions listed below are those that represent the majority of the time spent working in this class. Management may assign additional functions related to the type of work of the job as necessary.
Provides design, procurement, implementation, and administration of the network infrastructure - routers, switches, and plans; provides procurement, implementation, and administration of firewalls; provides administration of the Voice over Internet Protocol (VoIP) phone system; and manages network related projects.
Analyzes, diagnoses, and rectifies issues related to server and/or desktop/laptop computer problems as they are reported on an emergency or non-emergency basis; including issues related to missing drives and group policy scripts.
Completes ad-hoc projects based on end user and Information Technology (IT) analyst needs, including troubleshooting and updating and maintaining file systems.
Performs change control tasks, including implementing and updating web applications as needed by application analysts; launches and implements any new technologies approved by management and special task force; studies, investigates, reviews, and recommends implementation of evolving and emerging technologies.
Performs analyses of systems designs, develops applications, and documents work flow and processes; reviews peer-reviewed and professional material in digital and paper formats to keep up with the latest trends in both the library and technology community.
Provides help desk support; responds to calls, emails, incident tickets, and/or inquiries from computer/network users and customers to resolve/troubleshoot microcomputer and minicomputer hardware or software issues; provides tech support in the field and after hours support.
Provides systems administration for servers, patch installation and upgrade maintenance; installs, configures, and reimages desktop/laptop hardware and software; performs data backup and restores; and manages computer security and virus removal.
This position may require localized travel throughout Broward County for the purposes of field services or onsite visits for items that cannot be supported remotely.
Performs related work as assigned.
WORK ENVIRONMENT
Physical Demands
Physical demands refer to the requirements for physical exertion and coordination of limb and body movement.
Performs medium work that involves walking, standing, stooping or lifting all of the time and also involves exerting between 20 and 50 pounds of force on a regular and recurring basis or exceptional skill, adeptness, and speed in the use of fingers, hands, or limbs in tasks involving very close tolerances or limits of accuracy.
Unavoidable Hazards (Work Environment)Unavoidable hazards refer to the job conditions that may lead to injury or health hazards even though precautions have been taken.
Involves routine and frequent exposure to electrical shocks.
SPECIAL INFORMATION
Competencies
- Tech Savvy
- Manages Complexity
- Cultivates Innovation
- Action Oriented
- Plans and Aligns
- Courage
- Self-Development
County Core ValuesAll Broward County employees strive to demonstrate the County's four core behavioral competencies.
- Collaborates: Building partnerships and working collaboratively with others to meet shared objectives.
- Customer focus: Building strong customer relationships and delivering customer-centric solutions.
- Instills trust: Gaining the confidence and trust of others through honesty, integrity, and authenticity.
- Values differences: Recognizing the value that different perspectives and cultures bring to an organization.
Americans with Disabilities Act (ADA) ComplianceBroward County is an Equal Opportunity Employer committed to inclusion. Broward County is committed to providing equal opportunity and reasonable accommodations to qualified persons with disabilities. We support the hiring of people with disabilities; therefore, if you require assistance due to a disability, please contact the Professional Standards Section in advance at or email to make an accommodation request.
Emergency Management ResponsibilitiesNote: During emergency conditions, all County employees are automatically considered emergency service workers. County employees are subject to being called to work in the event of a disaster, such as a hurricane, or other emergency situation and are expected to perform emergency service duties, as assigned.
County-wide Employee ResponsibilitiesAll Broward County employees must serve the public and fellow employees with honesty and integrity in full accord with the letter and spirit of Broward County's Employee Code of Ethics, gift, and conflict of interest policies.
All Broward County employees must establish and maintain effective working relationships with the general public, co-workers, elected and appointed officials and members of diverse cultural and linguistic backgrounds, regardless of race, color, religion, sex, national origin, age, disability, marital status, political affiliation, familial status, sexual orientation, pregnancy, or gender identity and expression.
Driven by a unique Purpose, Culture, and Value Delivery Model, we enable meaningful connections between talented professionals and forward-thinking organizations.
Since our formation in 2002, organizations across commercial and public sectors have been trusting us to help build their teams with exceptional temporary and permanent talent.
Visit us at to learn more and view our open positions.
Please apply or call one of us to learn more For further inquiries about this opportunity, please contact our Talent Specialist, Saravanakumar at 224-507-1183 .
Title: Endpoint Engineer MDM Duration: 12 Months Location: Palo Alto, CA Only W2 candidates are eligible for this position.
Third-party or C2C candidates will not be considered.
Job Description: Role Summary This is an onsite contract role based at Client's Palo Alto Headquarters.
The Endpoint Engineer is responsible for the design, implementation, and ongoing management of the organization's device ecosystem.
This role focuses on automating the lifecycle of hardware and virtual desktops to ensure a seamless, secure, and zero-touch experience for our global workforce.
You will serve as the subject matter expert for Apple and Windows management and our cloud desktop infrastructure.
Technical Environment Apple (macOS and iOS): Jamf Pro Windows and Android: Microsoft Intune / Endpoint Manager Virtual Desktop: Amazon WorkSpaces (AWS) Scripting: PowerShell, Bash, Python Key Responsibilities 1.
Unified Endpoint Management (UEM) Daily Operations: Perform daily upkeep, system maintenance, and regular patch management for all managed endpoints to ensure security and stability.
Service Desk Escalation: Serve as the final point of contact and subject matter expert for service desk escalations related to complex endpoint issues.
Apple Fleet: Architect and maintain the Jamf Pro environment for all macOS and iOS devices.
Manage configuration profiles, policies, and patch management.
Windows and Android: Lead the administration of Microsoft Intune, ensuring robust policy application, security baselines, and application delivery.
Provisioning: Manage Apple Business Manager (ABM) and Windows Autopilot to deliver a true zero-touch deployment experience.
2.
Virtual Desktop Infrastructure (VDI) Administer and optimize Amazon WorkSpaces.
Manage WorkSpaces directories, custom bundles, and image creation/maintenance.
Troubleshoot connectivity and performance issues within the AWS ecosystem.
3.
Automation and Engineering Develop and maintain sophisticated scripts in PowerShell and Bash to automate manual tasks and integrate system APIs.
Build and maintain a library of packaged software (dmg, pkg, msi) for silent deployment.
Implement automated reporting for hardware inventory, license compliance, and security auditing.
4.
Security and Compliance Enforce endpoint security standards, including FileVault/BitLocker encryption and EDR agent health.
Partner with Security teams to remediate vulnerabilities across the endpoint fleet.
Required Qualifications Experience: Minimum 3 5 years in an Endpoint Engineering or MDM-focused role.
Jamf Mastery: Proven experience managing both macOS and iOS at scale via Jamf Pro.
Intune Proficiency: Experience managing Windows environments through Microsoft Endpoint Manager.
VDI Expertise: Hands-on experience with Amazon WorkSpaces administration.
BYOD Deployment: Experience deploying and managing a Bring Your Own Device (BYOD) program for personal mobile phones (iOS/Android).
Advanced Scripting: Ability to write and debug Bash and PowerShell scripts from scratch.
Identity: Understanding of Okta or Azure AD (Entra ID) as it relates to device enrollment and SSO.
Education and Certifications Bachelor's degree in Computer Science, IT, or equivalent professional experience.
Relevant certifications (e.g., Jamf 200/300, Microsoft MD-102, or AWS Certified Cloud Practitioner) are a plus.
About us: DivIHN, the 'IT Asset Performance Services' organization, provides Professional Consulting, Custom Projects, and Professional Resource Augmentation services to clients in the Mid-West and beyond.
The strategic characteristics of the organization are Standardization, Specialization, and Collaboration.
DivIHN is an equal opportunity employer.
DivIHN does not and shall not discriminate against any employee or qualified applicant on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status.
JAMF Pro, BYOD Deployment, Amazon WorkSpaces
You will be the first point of contact for all Desktop and Infrastructure related incidents. You will be a highly proactive and reliable person capable of working independently within tight timescales completing or escalating incidents to senior members of the team. Excellent communication skills are a must for this role.
In this role you will:
- Provide 1st & 2nd line technical support covering all areas of IT (Software / Hardware) deployed to the desktop;
- Provide excellent customer service.
- Create new user accounts.
- Install, upgrade and support Apple OSX, Windows OS and any other authorized applications.
- Manage desk moves and changes.
- Create, manage and maintain Desktop build images.
- Produce “how to” guides on systems usage to aid customers and other technical support staff.
- Proactively monitor IT systems and preventative measures taken to reduce system downtime.
- Adhere to all IT security policies and assistance in enforcing and monitoring of IT security policies.
- Ensure PC asset management processes are followed.
The successful candidate will have:
- Some 1st and 2nd line support experience
- Good experience with Microsoft technologies across the board (e.g., Windows 10, Office 365).
- Experience with Apple hardware and software.
- Understanding of basic networking protocols and principles for troubleshooting.
- Desktop Imaging and standard build creation.
- IOS & Android setup, configuration, and support.
- Pro-actively work on tickets/incidents in the departments queue.
- Previous experience with Windows, Apple OS, Microsoft Office and Adobe products
- Server Exposure, AD, VMware, File/Print servers.
Job Overview
Job Title: Healthcare IT – IT Infrastructure Manager (Manager, End-User Computing Services)
Location: Richmond, VA
Work Type: Hybrid (3 days onsite / week)
Schedule: Monday–Friday, 8:00 AM – 5:00 PM
Job Type: Permanent / Direct Hire
Not fully remote – candidate must work onsite 3 days per week in Richmond, VA.
Key Responsibilities
Leadership & Strategy
- Lead End-User Computing (EUC) services and infrastructure.
- Define IT strategy, roadmap, and technology initiatives.
- Work with IT leadership to align technology with organizational goals.
- Oversee planning, implementation, and maintenance of IT solutions.
Technology Management
Manage enterprise end-user technologies including:
- Citrix environments
- Desktop imaging
- Patch management
- SCCM (Systems Center Configuration Manager)
- VDI (Virtual Desktop Infrastructure)
- Office365 & SharePoint
- Video teleconferencing platforms
Operational Management
- Establish SLA and KPI metrics
- Improve user experience and service delivery
- Manage vendor relationships
- Coordinate cross-functional IT teams
Talent Management
- Lead a team of IT professionals
- Provide mentoring and performance oversight
- Maintain high morale and communication
Required Experience
Minimum:
- 5+ years IT experience
- 3+ years leadership/management experience
Preferred:
- 10+ years IT experience
- 5+ years leadership experience
Core Technical Skills
- Citrix
- SCCM
- Virtual Desktop Infrastructure (VDI)
- Desktop Imaging
- Patch Management
- Office365
- SharePoint
- Video Conferencing Platforms
- IT Infrastructure Support
Soft Skills
- Leadership & decision-making
- Strong problem solving
- Adaptability
- Communication skills
- Customer-focused mindset
- Ability to manage multiple priorities
Job Title: IT Deskside Support Staff
Department: Information Technology
Reports To: IT Support Manager / IT Operations Manager
Job Summary
The IT Deskside Support Staff provides hands-on technical support to end users by diagnosing, troubleshooting, and resolving hardware, software, and connectivity issues. This role focuses on delivering responsive, customer-oriented IT support to ensure employees can effectively use technology in their daily work.
Key Responsibilities
- Provide on-site and remote deskside support for desktops, laptops, printers, mobile devices, and peripherals
- Diagnose and resolve hardware, software, operating system, and application issues
- Install, configure, and upgrade computer systems, software, and standard applications
- Support Windows operating system and common business applications (e.g., Microsoft 365)
- Set up new user workstations, including hardware deployment and user account configuration
- Manage user accounts, passwords, and permissions in Microsoft 365 and other business applications.
- Respond to IT service requests and incidents according to defined SLAs
- Escalate complex issues to infrastructure or specialized support teams as needed
- Perform basic network troubleshooting (LAN, Wi-Fi, VPN connectivity)
- Maintain accurate documentation of incidents, solutions, and asset inventory
- Educate users on basic IT usage, security awareness, and best practices
Required Skills and Competencies
- Strong customer service and interpersonal skills
- Hands-on experience with desktop and laptop hardware troubleshooting
- Knowledge of Windows 10/11 and/or macOS environments
- Familiarity with Microsoft 365, email systems, and common office applications
- Basic understanding of networking concepts (IP addressing, Wi-Fi, VPN)
- Ability to follow procedures and document technical issues clearly
- Good time management and multitasking abilities
Qualifications
- Diploma or Bachelor’s degree in Information Technology, Computer Science, or a related field (or equivalent experience)
- 1–3 years of experience in deskside, desktop, or helpdesk support roles
- Relevant certifications are an advantage (e.g., CompTIA A+, ITIL Foundation, Microsoft certifications)
Working Conditions
- Primarily on-site role in Washington, IA with frequent interaction with end users
- Occasional on-site role in Coralville, IA
- May require occasional after-hours or weekend support
- Some lifting of IT equipment (desktops, monitors, printers)
Preferred Attributes
- Patient, proactive, and solution-oriented mindset
- Ability to work well in a team-oriented support environment
No 3rd party Candidates or 3rd Parties Direct Candidates Only W2
Systems Engineer & Desktop Support
- Managed and deployed laptops and desktops utilizing Microsoft Intune.
- Updated, Maintained and Monitored Intune with teammates as well ensuring all devices were updated.
- Administrator for Microsoft 365 including Microsoft Teams.
- Created and Updated Instructions for IT Team.
- Updated old IT documentation to be current to meet company standards.
- Created new documentation for several areas needed throughout IT for correct processes.
- Ensured all laptops/desktops throughout business were on correct VLANs.
- Maintained and updated SharePoint permissions for all employees.
- Actively supported requests from users with Active Directory.
Job Purpose:
Seeking a Desktop Support Specialist to join the Technology team in New York. This individual will be responsible for both remote and in person support for all Employees. Duties include documenting, triaging, investigating, and resolving issues reported to the Service Desk. The Desktop Support Specialist will work closely with other teams within the technology department to understand the impact and root cause of issues. The successful candidate must be able to communicate clearly and concisely, particularly when under pressure. Technical proficiency, excellent problem-solving skills, professionalism, and solid communication skills are a must. The support specialist will also need to be comfortable working in a fast -paced environment with a demanding user base and should be passionate about delivering continuous improvement across our technology platform.
Duties & Responsibilities:
• Serve as the first point of contact for customers needing technical assistance.
• Must work East Coast Market hours
• Manage trouble calls via our ticketing system, phone, remote, and desk side visits to ensure courteous, timely, and effective resolution of end user issues
• Troubleshoot hardware, Windows 10, Windows 11 and application issues
• Install and upgrade software, setup hardware and configure systems and applications such as MS Office, One Drive, Zoom, softphones, turrets, printers, scanners, bio metric, data encryption, VPNWIFI configuration, and firmware updates for deskside equipment such as Cisco phones
• Install and manage Spyware/Malware tools
• Install and support Market Data Feeds, Bloomberg, Thomson Reuters, ICE, Fidessa, Redi+, Fidessa and Global Relay
• Provide first level network support and troubleshooting for both wireless and wired configurations
• A basic understanding of Active Directory at the Organization Unit level
• Troubleshoot Cisco Phone systems / Video conference
Requirements & Qualifications:
• Minimum 2-4 years of general IT Support with extensive customer-facing experience, would prefer the person to have trading desk support.
• Experience with incident management/ticketing system like ServiceNow
• Proficiency in current protocols, operating systems and standards including Windows 10, Windows 11, Microsoft/Office 365
• Experience with System Center Configuration Manager/Endpoint Manager
• Experience with patch management and application deployment
• Expertise troubleshooting, resolving, and supporting desktops, laptops, applications, hard phones and WIFI devices
• Ability to thrive in a fast-paced environment and work effectively under pressure
• Experience providing ongoing support to C-suite executives
• Experience working in a similar role at a brokerage firm, private equity, hedge fund, asset management firm, or investment bank preferred
• High school degree required; college degree strongly preferred
• Must be willing to get MS900 certification
Important Notes:
- Must be authorized to work full time in the U.S., BTIG does not offer sponsorship for work visas of any type
- No phone calls please, the applicant will be contacted within two weeks if successful
About BTIG:
BTIG is a global financial services firm specializing in institutional trading, investment banking, research and related brokerage services. With an extensive global footprint and more than 700 employees, BTIG, LLC and its affiliates operate out of 20 cities throughout the U.S., and in Europe, Asia and Australia. BTIG offers execution, expertise and insights for equities, equity derivatives, ETFs and fixed income, currency and commodities. The firm’s core capabilities include global execution, portfolio, electronic and outsource trading, investment banking, prime brokerage, capital introduction, corporate access, research and strategy, commission management and more.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. BTIG is an equal opportunity employer Minorities/Females/People with Disabilities/Protected Veterans/Sexual Orientation/Gender Identity.
Compensation:
- BTIG offers a competitive compensation and benefits package. Salary range is based on a variety of factors including, but not limited to, location, years of applicable experience, skills, qualifications, licensure and certifications, and other business and organization needs.
- The current estimated base salary range for this role is $85,000.00 - $115,000.00 per year. Please note that certain positions are eligible for additional forms of compensation such as discretionary bonus or overtime.
Disclaimer:
Across our growing organization, we embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs. We are deliberate and self-reflective about the kind of team and culture we are building. We look for team members that are not only strong in their own aptitudes but also who care deeply about EVERSANA, our people, clients and most importantly, the patients we serve. We are EVERSANA.
Job Description
THE POSITION:
As a Global Support Specialist l, you will be using your technical and customer service skills to deliver technical support services. We'll rely on you to keep staffers and our business running smoothly. You will be the first point of contact for our service requesters and the face of IT. You'll be using your multi-tasking expertise to provide superior customer service support for desktop, laptop and mobile device issues. You will be relied upon to provide level one issue resolution, service call creation and issue classification.
Essential Duties And Responsibilities
Our employees are tasked with delivering excellent business results through the efforts of their teams. These results are achieved by:
- Performing entry level IT tasks which includes password resets, basic system configuration troubleshooting, and initial application access or performance analysis.
- Routing incoming incident and service requests to the appropriate support group
- Maintaining accurate and timely records in issues tracking system
- Maintaining service desk knowledgebase support documentation
- Participating in professional development and team improvement initiative
- Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias.
- All other duties as assigned.
Expectations Of The Job
- Individual will be expected to analyze end user hardware, operating system and business application issues
- Communicate professionally and effectively with users to understand issues and propose solutions
- Effectively manage service desk workload to meet publishing business SLAs
- Regularly attend team meetings and provide content relating to current project status and knowledge transfer activities
- Must have the ability to address system issues both on and off hours.
An individual in this position must be able to successfully perform the expectations listed above.
Qualifications
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES:
The requirements listed below are representative of the experience, education, knowledge, skill and/or abilities required.
- Minimum of 1-year technical support experience with superior customer service supporting desktops, laptops, mobile devices and related applications within an ITSM service desk system
- Knowledge of Windows Server environment, Windows desktop, terminal server/thin client deployment, hardware troubleshooting, network security, network administration and phone systems
- Knowledge of Microsoft 365 and Office applications
- Knowledge of Apple IOS and OSX environments
- Experience using an IT Service Desk platform, preferably Service Now.
- Knowledge of network connectivity, protocols and security devices to include VPN troubleshooting
- Ability to be on-call for critical off-hours support
- Experience in the life science or health industry is a plus
The physical and mental requirements along with the work environment characteristics described here are representative of those an individual encounters while performing the essential functions of this position.
Office: While performing the essential functions of this job the employee is frequently required to reach, grasp, stand and/or sit for long periods of time (up to 90% of the shift), walk, talk and hear; occasionally required to lift and/or move up to 25 pounds. The noise level in the work environment is usually moderately quiet, with frequent interruptions and multiple demands.
Additional Information
OUR CULTURAL BELIEFS:
Patient Minded I act with the patient’s best interest in mind.
Client Delight I own every client experience and its impact on results.
Take Action I am empowered and empower others to act now.
Grow Talent I own my development and invest in the development of others.
Win Together I passionately connect with anyone, anywhere, anytime to achieve results.
Communication Matters I speak up to create transparent, thoughtful and timely dialogue.
Embrace Diversity I create an environment of awareness and respect.
Always Innovate I am bold and creative in everything I do.
Our team is aware of recent fraudulent job offers in the market, misrepresenting EVERSANA. Recruitment fraud is a sophisticated scam commonly perpetrated through online services using fake websites, unsolicited e-mails, or even text messages claiming to be a legitimate company. Some of these scams request personal information and even payment for training or job application fees. Please know EVERSANA would never require personal information nor payment of any kind during the employment process. We respect the personal rights of all candidates looking to explore careers at EVERSANA.
EVERSANA is committed to providing competitive salaries and benefits for all employees. If this job posting includes a base salary range, it represents the low and high end of the salary range for this position and is not applicable to locations outside of the U.S. Compensation will be determined based on relevant experience, other job-related qualifications/skills, and geographic location (to account for comparative cost of living). More information about EVERSANA’s benefits package can be found at /careers. EVERSANA reserves the right to modify this base salary range and benefits at any time.
From EVERSANA’s inception, Diversity, Equity & Inclusion have always been key to our success. We are an Equal Opportunity Employer, and our employees are people with different strengths, experiences, and backgrounds who share a passion for improving the lives of patients and leading innovation within the healthcare industry. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion, and many other parts of one’s identity. All of our employees’ points of view are key to our success, and inclusion is everyone's responsibility.
Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of EVERSANA to provide reasonable accommodation when requested by a qualified applicant or candidate with a disability, unless such accommodation would cause an undue hardship for EVERSANA. The policy regarding requests for reasonable accommodations applies to all aspects of the hiring process. If reasonable accommodation is needed to participate in the interview and hiring process, please contact us at
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12-Month W2 Contract (No Visa Sponsorship/No Student Sponsorship/No C2C)
Onsite daily in 19106 (Philadelphia, Pennsylvania)
Pay up to $38.50/hr. (No PTO and No Paid Holidays)
The ideal candidate will have a solid background supporting both Mac and Windows enterprise environments (over 500 end users), with a stronger emphasis on Mac. Experience supporting SaaS applications such as Okta, Slack, Google Workspace, Github, Gitlab administration, GenAI LLM platform administration are needed. White-glove support supporting VIPs/executives is highly preferred.
The IT Service Desk Technician provides basic technical assistance and support to internal end users as well as augments the IT Service Desk Team by performing repetitive tasks and functions, such as imagining hardware, swapping devices, and counting IT hardware inventory.
Responsibilities:
- Be the face of IT to corporate employees in the respective office location.
- Ensure that the physical IT technology in the office is operational (e.g. AV rooms, wifi, badge readers, cameras, etc).
- Oversee the suite of collaboration tooling in use and ensure end users have great experiences using the tools provided.
- Work to improve the procurement and asset management practices for IT hardware and software.
- Be responsible for the physical inventory of computer assets, and ensure the local equipment is tracked efficiently and securely.
- Work with Finance and IT leadership to manage budgets and costs for IT spend.
- Work with the broader IT team to provide training, documentation, and learning opportunities to peers and IT staff on support processes and techniques.
- Execute standard Onboarding & Offboarding processes for employees joining and leaving the company.
- Engage directly with employees and internal users who are experiencing IT related service issues. Resolve incidents such as network access, hardware break/fix, and software related problems as well as execution of defined service requests (e.g., installing licensed software, provisioning user access to software applications).
- Use defined escalation processes to escalate support issues that require staff with specialized skills or higher-level administrative permissions to resolve.
- Utilize standard operation procedures (SOPs) to perform routine tasks and work with engineering teams to define new SOPs for common support functions.
- Participate in after-hours, on-call support rotation.
Required Skills:
- 3+ years of IT end user support experience in a Mac focused environment (80% Mac/20% Windows)
- Prior experience providing Desktop Support at Tier 2 levels as well as being in an active member of an on-call support rotation.
- Experience using desktop imagining and MDM tools, such as Intune, SmartImager, Imperious, and SmartDeploy.
- Thorough knowledge of PC hardware, PDA devices, desktop software, Windows 10 and 11, O365, anti-virus, internet browsers, and network connectivity.
- Hands-on experience working with and updating support tickets in a ticket management platform such as ServiceNow, Zendesk, or Jira.
- Customer focused approach to delivering excellent service and support to internal customers.
The estimated pay range for this position is USD $35.00/Hr. - USD $38.50/Hr.
Exact compensation and offers of employment are dependent on job-related knowledge, skills, experience, licenses or certifications, and location. We also offer comprehensive benefits. The Talent Acquisition Partner can share more details about compensation or benefits for the role during the interview process.
VNS Health Home Care LPNs help redefine the standard of patient-centered care for New Yorkers while keeping them out of the crowded hospital system so they can heal and age where they are most comfortable- in their homes and community. Our LPNs provide one-on-one, individualized care with the direction of our Registered Nurses, meeting patients where they are and delivering exceptional clinical outcomes to our neighbors most in need. Interested in advancing your clinical career? VNS Health supports and encourages professional growth opportunities for our LPNs, whether that’s expanding clinical knowledge or pursuing additional education to become a Registered Nurse. Be part of our 130-year history and innovative Future of Care built by visiting nurses like you.
What We Provide
Attractive sign-on bonus and referral bonus opportunities
Pension plan paid for by VNS Health and employer-matched retirement savings program
Generous paid time off (PTO), starting at 20 days of paid time off and 9 paid company holidays
Health insurance for you and your loved ones with no contribution cost (Medical, Dental, Vision); Life and Disability Insurance
Personal and financial wellness programs
Pre-tax flexible spending accounts (FSAs) for healthcare and dependent care
Comprehensive training including three weeks of paid clinical orientation, preceptorship, and ongoing skills development
Internal mobility, generous tuition reimbursement, CEU credits, and advancement opportunities
Opportunities to contribute to clinical research and other organizational projects
Industry leading technology to help you make informed decisions and deliver quality care
What You Will Do
Monitor and follow patient progress and report health changes to supervising registered professional nurse through detailed observations, interviews, and physical/psychosocial care within LPN scope of practice.
Deliver personalized nursing and care management by constantly evaluating the evolving patient needs and adjusting the plan of care.
Carry out quality-driven and care coordination by communicating within the VNS Health interdisciplinary team and across providers and other resources to deliver the plan of care effectively and efficiently.
Practice in the community, traveling to patients’ homes or care facilities, using effective time management and agility to manage weekly caseload and other duties.
Use agility and empathy to deliver continuity of patient care including coordinating supplies and providing education.
Use technology, including a tablet computer, phone, and other systems to coordinate and maintain accurate and up-to-date electronic medical records (EMRs) for patients in the community.
Provide empowering education and support to patients and their families to help them understand and navigate end of life treatment.
Qualifications
Licenses and Certifications:
License and current registration to practice as an LPN in New York State required
Valid driver's license may be required as determined by operational/regional needs
Education:
High School Diploma or completion of LPN Program required
Work Experience:
Minimum of one year work experience as an LPN preferred
Bilingual skills may be required as determined by operational needs
Home care/hospice experience preferred
Pay Range per Visit:
If you are applying to the per diem per visit version of this job, the hiring range is as follows: $50.68- $54.07 per visit.
Pay Range
USD $38.23 - USD $40.00 /Hr.
About Us
VNS Health is one of the nation’s largest nonprofit home and community-based health care organizations. Innovating in health care for more than 130 years, our commitment to health and well-being is what drives us — we help people live, age and heal where they feel most comfortable, in their own homes, connected to their family and community. On any given day, more than 10,000 VNS Health team members deliver compassionate care, unparalleled expertise and 24/7 solutions and resources to the more than 43,000 “neighbors” who look to us for care. Powered and informed by data analytics that are unmatched in the home and community-health industry, VNS Health offers a full range of health care services, solutions and health plans designed to simplify the health care experience and meet the diverse and complex needs of the communities and people we serve in New York and beyond.
State of Location:
VirginiaPosition Summary:
Join Ivy Rehab’s dedicated team where you’re not just an employee, but a valued teammate! Together, we provide world-class care in physical therapy, occupational therapy, speech therapy, and applied behavior analysis (ABA) services. Our culture promotes authenticity, inclusion, growth, community, and a passion for exceptional care for every patient.
Job Description:
Licensed Physical Therapist (Full-time) 30-40 hr/week options available
Outpatient Ortho - Ivy Rehab Physical Therapy
Our Suffolk Clinic Locations:
150 Burnetts Way
1000 Knots Pointe Lane
About Us (The Short & Awesome Version)
At Ivy Rehab, we’re more than a therapy provider—we’re a nationwide community of passionate people dedicated to helping others feel and live better. We invest deeply in your growth (personally, professionally, and clinically) and pride ourselves on a culture built around autonomy, collaboration, community, and a spark of entrepreneurship.
Check us out! https://
Why You'll Love Being Here
We like to think of ourselves as the “better place to build your PT career,” and here’s why:
Mentorship & Onboarding: Regardless of years of experience, all clinicians are offered a structured onboarding and mentorship program led by trained, hand-selected mentors.
Endless Growth: Multiple specialty/residency programs, a packed CEU calendar, national clinical collaboration, an internal business school, leadership development, CI/Mentor opportunities, a clinical career ladder, and non-clinical career pathways.
Unique Opportunities: Dream of opening your own PT practice? We can help you do that—with equity. Want to travel? We have an internal travel program, too!
Effortless Documentation: With our partnership with Ambient Notes (an AI documentation tool), clinicians can expect to reduce their normal documentation time by up to 60%, allowing them to spend more time with patients and keeping their work AT work.
Bi-Weekly Bonus Plan: Earn a bonus structure that YOU control—not based on your clinic’s revenue.
Manageable Caseloads: We believe in aligning with regional outpatient benchmarks, and we’re proud to offer caseloads that are lower than many of our local competitors. This means you’ll have more time to focus on each patient’s unique needs, resulting in better outcomes and a more fulfilling workday.
Flexible Schedules: We know outpatient ortho has a reputation for long, unpredictable hours, but we work hard to support our clinicians and create schedules that work for both them and their patients.
Top Talent Deserves Top Benefits
Competitive Salary: $83,000–$100,000/year (based on experience, hours, certifications, and more).
Incredible Incentives: Student loan repayment (tax-free), relocation assistance, or some help to buy out a repayment contract with your current employer (available for certain opportunities)
Full Benefits in Your First 30 Days:
Medical, dental, vision
401k with company match (last year was 15%)
Disability & life insurance (pre-existing waiver included)
Pet insurance for your fur babies
Paid parental and maternity leaves
Gym and wellness discounts
Free mental health + financial services
Annual CEU allowance + 2 paid CEU days off annually
Up to 4 weeks PTO & 6 paid holidays annually
What You’ll Do
Create individualized treatment plans
Provide therapeutic exercise and manual therapy
Track and celebrate progress
Serve as a coach, educator, and motivator
Collaborate with a supportive team
Share plenty of high-fives along the way
Who We’re Looking For
Graduate of an accredited Physical Therapy program
Current or pending PT licensure (New grads—come on in!)
Someone who loves patient care and values strong outcomes
A lifelong learner always looking to grow
We are committed to diversity and inclusion in all aspects of employment.
#ortho-pt-va
We are an equal opportunity employer, committed to diversity and inclusion in all aspects of the recruiting and employment process. Actual salaries depend on a variety of factors, including experience, specialty, education, and organizational need. Any listed salary range or contractual rate does not include bonuses/incentive, differential pay, or other forms of compensation or benefits.
Pecan POS is seeking a skilled and detail-oriented QA Automation Engineer to join our growing engineering team. In this role, you will be responsible for designing, developing, and maintaining automated testing frameworks to ensure the reliability, performance, and scalability of our point-of-sale (POS) platform used by hospitality businesses.
You will collaborate closely with software engineers, product managers, and QA specialists to improve software quality, reduce regression risk, and support continuous integration and delivery. This is an excellent opportunity to contribute to a fast-paced environment where quality and innovation are critical to delivering reliable transaction systems.
ResponsibilitiesDesign, develop, and maintain automated test frameworks for web and API testing
Create and execute automated regression, integration, and end-to-end tests
Collaborate with developers and product teams to define test strategies and acceptance criteria
Identify, document, and track defects through resolution
Integrate automated tests into CI/CD pipelines to support continuous delivery
Perform API testing and validate system integrations
Conduct root cause analysis and contribute to quality improvements
Maintain test environments and test data for consistent automation execution
Participate in code reviews and support quality engineering best practices
Bachelor’s degree in Computer Science, Engineering, or a related field (or equivalent experience)
3+ years of experience in software testing and automation
Strong experience with automation tools such as Selenium, Cypress, Playwright, or similar frameworks
Experience with API testing tools such as Postman or RestAssured
Familiarity with programming languages such as Java, Python, JavaScript, or C#
Experience with SQL and database validation
Understanding of Agile development and the software testing lifecycle
Experience with version control systems such as Git
Strong problem-solving and analytical skills
Experience testing POS systems, fintech platforms, or payment processing systems
Experience with CI/CD tools such as Jenkins, GitHub Actions, or GitLab CI
Familiarity with cloud environments (AWS, Azure, or GCP)
Experience with performance testing tools such as JMeter or k6
Fully remote work environment
Competitive salary
Opportunity to work on mission-critical transaction systems
Collaborative engineering-focused culture
Professional development and growth opportunities
Remote working/work at home options are available for this role.
Tool & Die Technician / Mold Maker – Competitive Salary + Benefits – Beatrice Nebraska
The Role
Are you ready to take your skills as a Tool & Die Technician to the next level? If the answer is yes, then let's get the ball rolling and make it happen!
We are looking for a Tool & Die Technician who will be responsible for performing mechanical and electrical trouble shooting, breaking down and repairing injection molds and other secondary tooling.
Key Responsibilities:
The key responsibilities of a Tool & Die Technician include, but are not limited to:
- Perform scheduled preventive maintenance (PM) and corrective maintenance on molds to ensure optimal performance.
- Assist in tooling version changes, engineering modifications, and continuous improvement projects.
- Break down, troubleshoot and repair/reassemble molds.
- Collaborate with production, quality, and engineering teams to resolve tooling and process-related issues.
- Keep tool area and machines clean and maintained.
- Maintain good communication with team members.
- Understand the job responsibilities in order to perform, monitor and control the process as it affects quality.
- Follow all procedures and work instructions pertaining to your assignment and make recommendations to improve the process.
- Appropriately record problems or non-conformances to ensure corrective action and preventive measures are taken.
- Notify the supervisor immediately when problems or non-conformances are detected.
- Assist in problem-solving process, corrective action and prevention activities.
The Company
Accuma Corporation has been a major manufacturer of plastic components for the battery industry for over 50 years. Producing battery containers, lids, vent-plugs and accessories
The Person
The key skills and qualities of a Tool & Die Technician are:
- Minimum Education – High School diploma or GED. Technical certification or associate degree in industrial maintenance, mold repair, or tooling preferred.
- Familiarity with hydraulic, pneumatic, and cooling systems used in injection molding equipment is preferred.
- Ability to read and interpret technical drawings, blueprints, and schematics.
- Experience with manual mills, lathes, and grinders would be beneficial.
- Must be well organized.
- Must have mechanical experience.
- Must have or be able to obtain a forklift license.
- Must be proficient in the use of measuring gauges.
- Must be able to frequently bend and lift parts for up to 12 hours.
- Must be able to pull up to 150 lbs with a hand truck.
- Must be able to lift 30 lbs over your head.
If you are keen on joining this exciting, forward-thinking company and taking the next step in your career, then please click the apply now button to find out more.
Strong staffing Support when it matters most. Technology and tools that streamline patient monitoring and communication to help you work more efficiently. Robust supply chains to keep you fully equipped. Ongoing clinical education to improve your skills. As a Registered Nurse at HCA Houston Healthcare North Cypress, you’ll have all the staffing support, technology and resources you need to deliver safe, high-quality care—so you can focus on what you do best.
Job Summary and QualificationsThe Staff RN in the Day Surgery/Infusion Center – IV/PICC Team provides care for adolescent, adult, and geriatric patients. This role focuses on PICC line insertion, maintenance, and related IV therapy procedures.
What you will do in this role:
- Responsible for PICC line and mid insertion, monitoring, declotting, and discontinuation.
- Administers intravenous infusions and injections.
- Provides patient and family education regarding PICC lines and central lines.
- Participates in quality improvement activities and supports the hospital's mission.
- Responsible for PICC line insertion; assists staff with monitoring PICC lines, declotting, and discontinuing catheters with or without catheter tip cultures.
- Assists with difficult IV insertions.
- Responsible for routine dressing changes on Central Lines.
- Responsible for patient/family education regarding PICC line insertion and dressing changes for Central Lines.
- Assists Clinical Educator(s) in providing education to staff as necessary.
- Keeps current on advances in IV therapy and line insertion.
- Administers intravenous infusions and injections, based on doctor orders, on selected patients including but not limited to: antibiotics, iron infusions, steroids, Remicaide, blood and blood products, Rhogam, Procrit, and Neupogen.
- Carries out or assists ancillary services with diagnostic procedures such as Cortisone Stimulation Testing, ACTH, R-Gene 10 test, Tensilon testing, and/or Therapeutic Phlebotomy.
- Responsible for meeting the Standards of Practice and managing all assigned personnel, supplies, and equipment of assigned unit.
- Participates in activities to plan, measure, assess, and improve the quality of patient care.
- Supports the mission, goals, and objectives of the hospital.
- Responsible for orientation of new personnel as delegated by the Assistant Nurse Manager, Nurse Manager, or Director.
- Maintains clinical knowledge of Core Measure requirements inherent to position. Documents patient assessment, patient education, and patient care activities in the medical record by using terminology that complies with the current Core Measure data definition version. Communicates in a timely manner with other clinicians to achieve Core Measure compliance.
- Collaborates with physicians, nurses, and other clinical disciplines in making decisions regarding each patient's nursing care needs.
- Advanced Cardiac Life Spt must be obtained within 6 months of employment start date
- Basic Cardiac Life Support
- (RN) Registered Nurse
- Associate Degree Required, Bachelors Degree Preferred
- PICC Line Experience strongly preferred
Benefits
HCA Houston Healthcare North Cypress, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:
- Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
- Wellbeing support, including free counseling and referral services
- Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
- Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
- Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
- Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts
Learn more about Employee Benefits
Note: Eligibility for benefits may vary by location
HCA Houston Healthcare North Cypress, a campus of HCA Houston Healthcare Kingwood, is a 165+ bed, general acute care hospital, founded in 2006 by local physicians who wanted to create a sophisticated, patient-friendly healthcare environment for their community. We strive to provide world-class healthcare to patients throughout Cypress, TX and Northwest Houston. HCA Houston North Cypress provides comprehensive services utilizing the latest in medical technology and equipment. We employ well-respected area physicians and aim to provide an upscale five-star hotel-like ambiance with the comfort of those we care for in mind. Our services include a 20+ bed unit ICU, robotic-assisted surgery, orthopedic care, joint replacement surgery, cancer care, advanced wound care services using hyperbaric medicine, advanced breast cancer screening and imaging, and much more. We are members of HCA Houston Healthcare, the most comprehensive family of hospitals in the region and part of the leading provider of healthcare in the country, HCA Healthcare. Together we are stronger, smarter and more accessible in providing the patient-centered care you need close to home.
HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.
"Nurses play a pivotal role and are the backbone of healthcare delivery. At HCA Healthcare, we are dedicated to ensuring nurses have necessary tools and resources to provide world-class patient care, advocating for the profession and helping to shape the future of nursing."
Sammie Mosier, DHA, MA, BSN, NE-BC
Senior Vice President and Chief Nursing Executive, HCA Healthcare
If growth and continued learning is important to you, we encourage you to apply for our Registered Nurse IV Therapist opening. Our team will promptly review your application. Highly qualified candidates will be contacted for interviews. Unlock the possibilities apply today!
We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Strong staffing Support when it matters most. Technology and tools that streamline patient monitoring and communication to help you work more efficiently. Robust supply chains to keep you fully equipped. Ongoing clinical education to improve your skills. As a Registered Nurse at HCA Houston Healthcare North Cypress, you’ll have all the staffing support, technology and resources you need to deliver safe, high-quality care—so you can focus on what you do best.
Job Summary and QualificationsThe Staff RN in the Day Surgery/Infusion Center – IV/PICC Team provides care for adolescent, adult, and geriatric patients. This role focuses on PICC line insertion, maintenance, and related IV therapy procedures.
What you will do in this role:
- Responsible for PICC line and mid insertion, monitoring, declotting, and discontinuation.
- Administers intravenous infusions and injections.
- Provides patient and family education regarding PICC lines and central lines.
- Participates in quality improvement activities and supports the hospital's mission.
- Responsible for PICC line insertion; assists staff with monitoring PICC lines, declotting, and discontinuing catheters with or without catheter tip cultures.
- Assists with difficult IV insertions.
- Responsible for routine dressing changes on Central Lines.
- Responsible for patient/family education regarding PICC line insertion and dressing changes for Central Lines.
- Assists Clinical Educator(s) in providing education to staff as necessary.
- Keeps current on advances in IV therapy and line insertion.
- Administers intravenous infusions and injections, based on doctor orders, on selected patients including but not limited to: antibiotics, iron infusions, steroids, Remicaide, blood and blood products, Rhogam, Procrit, and Neupogen.
- Carries out or assists ancillary services with diagnostic procedures such as Cortisone Stimulation Testing, ACTH, R-Gene 10 test, Tensilon testing, and/or Therapeutic Phlebotomy.
- Responsible for meeting the Standards of Practice and managing all assigned personnel, supplies, and equipment of assigned unit.
- Participates in activities to plan, measure, assess, and improve the quality of patient care.
- Supports the mission, goals, and objectives of the hospital.
- Responsible for orientation of new personnel as delegated by the Assistant Nurse Manager, Nurse Manager, or Director.
- Maintains clinical knowledge of Core Measure requirements inherent to position. Documents patient assessment, patient education, and patient care activities in the medical record by using terminology that complies with the current Core Measure data definition version. Communicates in a timely manner with other clinicians to achieve Core Measure compliance.
- Collaborates with physicians, nurses, and other clinical disciplines in making decisions regarding each patient's nursing care needs.
- Advanced Cardiac Life Spt must be obtained within 6 months of employment start date
- Basic Cardiac Life Support
- (RN) Registered Nurse
- Associate Degree Required, Bachelors Degree Preferred
- PICC Line Experience Required
Benefits
HCA Houston Healthcare North Cypress, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:
- Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
- Wellbeing support, including free counseling and referral services
- Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
- Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
- Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
- Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts
Learn more about Employee Benefits
Note: Eligibility for benefits may vary by location
HCA Houston Healthcare North Cypress, a campus of HCA Houston Healthcare Kingwood, is a 165+ bed, general acute care hospital, founded in 2006 by local physicians who wanted to create a sophisticated, patient-friendly healthcare environment for their community. We strive to provide world-class healthcare to patients throughout Cypress, TX and Northwest Houston. HCA Houston North Cypress provides comprehensive services utilizing the latest in medical technology and equipment. We employ well-respected area physicians and aim to provide an upscale five-star hotel-like ambiance with the comfort of those we care for in mind. Our services include a 20+ bed unit ICU, robotic-assisted surgery, orthopedic care, joint replacement surgery, cancer care, advanced wound care services using hyperbaric medicine, advanced breast cancer screening and imaging, and much more. We are members of HCA Houston Healthcare, the most comprehensive family of hospitals in the region and part of the leading provider of healthcare in the country, HCA Healthcare. Together we are stronger, smarter and more accessible in providing the patient-centered care you need close to home.
HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.
"Nurses play a pivotal role and are the backbone of healthcare delivery. At HCA Healthcare, we are dedicated to ensuring nurses have necessary tools and resources to provide world-class patient care, advocating for the profession and helping to shape the future of nursing."
Sammie Mosier, DHA, MA, BSN, NE-BC
Senior Vice President and Chief Nursing Executive, HCA Healthcare
If growth and continued learning is important to you, we encourage you to apply for our Registered Nurse IV Therapist PRN opening. Our team will promptly review your application. Highly qualified candidates will be contacted for interviews. Unlock the possibilities apply today!
We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.