Scioto Properties Jobs in Usa

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Property Adjuster Specialist - Field
🏢 Usaa
$72,080 - 129,740

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

As a dedicated Property Adjuster Specialist, you will work within defined guidelines and framework, investigate, evaluate, negotiate, and settle complex property insurance claims. You will confirm/analyze coverage, recognize liability exposure and negotiate equitable settlement in compliance with all state regulatory requirements. You will recognize and empathize with members’ life events, as appropriate.

Property Adjuster Specialist focus on using technology and desk adjusting for a virtual first approach to inspections and claims handling. USAA also provides a company vehicle to physically inspect losses within your locally assigned territory. Field Adjusters may travel outside of their local territory to respond to claims in other regions when needed. This is an hourly, non-exempt position with paid overtime available.

This is a field-based role in the Colorado Springs area . Candidates who are willing and able to work in this area are encouraged to apply.

What you'll do:

  • Proactively manages assigned claims caseload comprised of complex damages that require commensurate knowledge and understanding of claims coverage including potential legal liability.

  • Partners with vendors and internal business partners to facilitate complex claims resolution. May also involve external regulatory coordination to ensure appropriate documentation and compliance.

  • Investigates claim damages by conducting research from various sources, including the insured, third parties, and external resources. May identify and resolve potential discrepancies and identifies subrogation potential resulting from unusual characteristics.

  • Identifies coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate. Determines coverage through analyzing information involving complex policy terms and contingencies.

  • Determines and negotiates complex claims settlement within authority limits. Develops recommendations and collaborates with management for determining settlement amounts outside of authority limits and accurately manages claims outcomes.

  • Maintains accurate, thorough, and current claim file documentation throughout the claims process.

  • Advance knowledge of estimating technology platforms and virtual inspection tools. Utilizes platforms and tools to prepare claims estimates to manage complex property insurance claims.

  • Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours.

  • May be assigned CAT deployment travel with minimal notice during designated CATs.

  • Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed.

  • Works independently solving complex problems with minimal guidance; acts as a resource for colleagues with less experience.

  • Adjusts complex claims with attorney involvement.

  • Recognizes and addresses jurisdictional challenges such as applicable legislation and construction considerations.

  • May require travel to resolve claims, attend training, and conduct in-person inspections.

  • Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:

  • High School Diploma or General Equivalency Diploma.

  • 2 years of relevant property claims adjusting experience of moderate complexity losses that includes writing estimates, involving dwelling and structural damages.

  • Advanced knowledge of estimating losses using Xactimate or similar tools and platforms.

  • Proficient knowledge of residential construction.

  • Proficient knowledge of property claims contracts and interpretation of case law and state laws and regulations.

  • Proficient negotiation, investigation, communication, and conflict resolution skills.

  • Proven investigatory, analytical, prioritizing, multi-tasking, and problem-solving skills.

  • Ability to travel 50-75% of the year (local & non-local) and/or work catastrophe duty when needed.

  • Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts.

  • Successful completion of a job-related assessment may be required.

What sets you apart:

  • Hands-on experience in the field handling high-severity and complex property claims such as fire, water damage, vandalism, malicious mischief, foreclosures, earth movement, collapse, and liability.

  • Residential property field adjusting experience with dwelling, structure and additional living expenses.

  • Experience working directly for a standard insurance carrier handling claims from start to finish (first notice of loss, reviewing policy, making coverage decisions)

  • Proficient in using estimating platforms and virtual inspection tools like Xactimate, ClaimXperience and XactAnalysis

  • Insurance industry designations such as AINS (Associate in General Insurance), CPCU (Chartered Property Casualty Underwriter), AIC (Associate in Claims), or SCLA (Senior Claims Law Associate) or actively pursuing

  • Active Property & Casualty adjuster license

  • Currently reside in the Colorado Springs area, enabling quicker response times for local claims and a better understanding of regional risks

  • US military experience through military service or a military spouse/domestic partner

Physical Demand Requirements:

  • May require the ability to crouch and stoop to inspect confined spaces, to include attics and go beneath homes into crawl spaces. 

  • May need to meet all USAA safe driving requirements including verification of driving record through MVR & possession of valid driver’s license.

  • May require the ability to lift a minimum of 35 pounds to include lifting a ladder in and out of the trunk of a car.

  • May require the ability to climb ladders and traverse roofs, this includes the ability to work at heights while inspecting roofs and attics.

Compensation range: The salary range for this position is: $72,080 - $129,740.

USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

 

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

 

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

 

For more details on our outstanding benefits, visit our benefits page on

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

 

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

permanent
Property Specialist Adjuster
🏢 Usaa
$76,400 - 137,520
Buda, TX 4 days ago
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. As a dedicated Property Adjuster Specialist, you will work within defined guidelines and framework, investigate, evaluate, negotiate, and settle complex property insurance claims. You will confirm/analyze coverage, recognize liability exposure and negotiate equitable settlement in compliance with all state regulatory requirements. Property Adjuster Specialist focus on using technology and desk adjusting for a virtual first approach to inspections and claims handling. Field Adjusters may travel outside of their local territory to respond to claims in other regions when needed. This is an hourly, non-exempt position with paid overtime available.

This is a field-based role in the Austin, TX area . Proactively manages assigned claims caseload comprised of complex damages that require commensurate knowledge and understanding of claims coverage including potential legal liability.
Partners with vendors and internal business partners to facilitate complex claims resolution. May also involve external regulatory coordination to ensure appropriate documentation and compliance.
Investigates claim damages by conducting research from various sources, including the insured, third parties, and external resources. Identifies coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate. Determines coverage through analyzing information involving complex policy terms and contingencies.
Determines and negotiates complex claims settlement within authority limits. Develops recommendations and collaborates with management for determining settlement amounts outside of authority limits and accurately manages claims outcomes.
Maintains accurate, thorough, and current claim file documentation throughout the claims process.
Advance knowledge of estimating technology platforms and virtual inspection tools. Utilizes platforms and tools to prepare claims estimates to manage complex property insurance claims.
Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours.
May be assigned CAT deployment travel with minimal notice during designated CATs.
Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed.
Adjusts complex claims with attorney involvement.
May require travel to resolve claims, attend training, and conduct in-person inspections.
Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

High School Diploma or General Equivalency Diploma.
~2 years of relevant property claims adjusting experience of moderate complexity losses that includes writing estimates, involving dwelling and structural damages.
~ Advanced knowledge of estimating losses using Xactimate or similar tools and platforms.
~ Proficient knowledge of property claims contracts and interpretation of case law and state laws and regulations.
~ Ability to travel 50-75% of the year (local & non-local) and/or work catastrophe duty when needed.
~ Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts.
~ Hands-on experience in the field handling high-severity and complex property claims such as fire, water damage, vandalism, malicious mischief, foreclosures, earth movement, collapse, and liability.
Residential property field adjusting experience with dwelling, structure and additional living expenses.
Experience working directly for a standard insurance carrier handling claims from start to finish (first notice of loss, reviewing policy, making coverage decisions).
Proficient in using estimating platforms and virtual inspection tools like Xactimate, ClaimXperience and XactAnalysis
Insurance industry designations such as AINS (Associate in General Insurance), CPCU (Chartered Property Casualty Underwriter), AIC (Associate in Claims), or SCLA (Senior Claims Law Associate) or actively pursuing
Active Property & Casualty adjuster license
Currently reside in the Austin area, enabling quicker response times for local claims and a better understanding of regional risks
US military experience through military service or a military spouse/domestic partner

May require the ability to lift a minimum of 35 pounds to include lifting a ladder in and out of the trunk of a car.
Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
 
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
permanent
Property Manager, Commercial
Salary not disclosed
Newton, MA 3 days ago


Property Manager, Commercial

Job ID

2026-3182

Job Locations

US-MA-Newton

Department

Property Management

Overview

Overall, the Property Manager is responsible for all facets of the property(s) in his/her portfolio (approximately 735,283 sq. ft), and s/he has a responsibility to ensure the property is managed according to The RMR Group's established procedures. All staff who report to the Property Manager must follow all established guidelines, procedures, and budgets as well. The Property Manager should also have a general knowledge of all building operating systems.



Responsibilities

Building Operations:

  • Maintain and develop written standard operating procedures for building operations.
  • Ensure that mechanical/electrical system maintenance is being performed.
  • Life Safety issues including proper training of building staff and a written record of all testing and alarm activations.
  • Follow Risk Management guidelines as defined by The RMR Group's Director of Risk Management.
  • Ensure that tenant services are provided according to all lease documents.
  • Oversee all construction/tenant improvements (including proper documentation).
  • Oversee all contracts/vendors (including proper documentation).
  • Implement energy management program and monitor utility usage.
  • Supervise, train and motivate building staff.
  • Interface with brokerage agent.
  • Work with the Area Director to establish tenant relations and retention programs that are well planned and measurable.
  • Build and foster tenant relationships through frequent, in-person interactions.
  • Assist Area Director with the negotiation of lease renewals, extensions and expansions, and resolve issues with existing tenants.
  • Develop orderly system for lease, vendor and project files.

Tenant Construction Process:

  • Coordinate all construction work and its impact on the property.
  • Review and approve all construction documents and specifications.
  • Attend or designate an attendee to all construction meetings.
  • Monitor construction project progress including project close-out, finish dates, move-in dates, budget close-out.
  • Maintain summary file to include, bids, permit, Certificate of Occupancy, correspondence.
  • Maintain a full set of as-built building drawings and specifications.
  • Set-up and close-out Job Cost process.

Building Management Office Procedures:

  • Ensure efficient, courteous and professional day-to-day operation of the management office which includes:
    • Authorization processes
    • Correspondence and filing systems
    • Purchase of goods and services
    • General office operating procedures
    • Receivables/income/expense
    • Service/Maintenance requests
    • Specifications and bidding process
    • Tenant servicing/relations

Financial:

  • Responsible for all aspects of the financial stability of the property including maintaining budgets, yields, and the following:
    • Budget-to-actual reports
    • Accruals
  • Review of recurring charges/miscellaneous billings/AP approval.
  • Review of rent roll for accuracy.
  • Interaction with accounting.
  • Monthly Asset Report/Monthly Reforecast.
  • Budget preparation.
  • Capital Planning and oversight of building improvements.
  • Job-cost system organization.


Qualifications

  • Bachelor's degree - Preferred course of study Business Administration, Real Estate or Accounting.
  • Four to eight years' experience in commercial real estate.
  • RPA or CPM designations a plus.
  • Broker's License preferred.
  • Strong proficiency with Property Management/Accounting Software (preferably Yardi and Argus Enterprise), Excel and other Windows applications.
  • Previous supervisory experience.
  • Strong communication skills, both verbal and written, are essential.
  • Excellent client service orientation.
  • Exceptional organizational skills.
  • Ability to work in a fast-paced, collaborative and results driven environment.
  • Strong proficiency with Property Management/Accounting Software (preferably Yardi and Argus Enterprise), Excel and other Windows applications.
  • Will be required to perform off site duties through the use of a personal vehicle.
  • Must have a valid driver's license.
  • If, at any time, security clearance is required for your job (e.g. you are assigned to work at a property leased by the Federal government), being awarded such clearance will be a condition of your employment.


Total Rewards

The RMR Group offers an extensive total rewards package to ensure that your benefits align with your needs. Employees who work at least 21 hours per week are eligible to participate in The RMR Group's benefits plans, including:

  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Life & Disability Insurance
  • Health Savings Account (HSA) & Flexible Spending Plans (FSA)
  • 401(k) Plan with Employer Match
  • Holidays, Vacation & Sick Time
  • Parental Leave
  • Tuition Assistance
  • Matching Gift Program
  • Wide Array of Voluntary, Employee-Paid Benefits to choose from including Critical Illness & Accident Insurance, Identity Theft Protection & Pet Insurance

The estimated base compensation range for this position is $95,000 to $115,000 per year. RMR considers several components including an individual's skills, qualifications, experience, internal equity, and market data.



Company Overview

The RMR Group (Nasdaq: RMR) is a leading U.S. alternative asset management company, unique for its focus on commercial real estate (CRE) and related businesses. RMR's vertical integration is strengthened by nearly 900 real estate professionals in more than 30 offices nationwide who manage approximately $40 billion in assets under management and leverage more than 35 years of institutional experience in buying, selling, financing and operating CRE. RMR benefits from a scalable platform, a deep and experienced management team and a diversity of real estate strategies across its clients. RMR has been recognized by The Boston Globe as a "Top Place to Work", by the Environmental Protection Agency (EPA) as an "ENERGY STAR Partner of the Year" and ranked by the Building Owners and Managers Association (BOMA) as having one of the highest number of BOMA 360 designated properties in its portfolio. RMR is headquartered in Newton, MA and was founded in 1986.

RMR's mission is to create long term value for our clients by managing their investments and assets "like we own it" - an approach that consistently and repeatedly generates opportunities for all our employees, investors and stakeholders. We are guided by six core values:

  • Integrity at Our Core.
  • Perform Passionately and Effectively.
  • Inspired Thinking.
  • Like We Own It.
  • Power of We.
  • Mutual Respect.

Visit our website to learn more about what makes The RMR Group a rewarding place to build a career.

Follow RMR on LinkedIn and Instagram @thermrgroup.

The RMR Group is an equal opportunity employer. Qualified applications will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here.



Not Specified
Director of Property Management and Business Development
Salary not disclosed
Los Angeles, CA 6 days ago

Position Overview


We are a dynamic and rapidly growing real estate organization seeking a Director of Property Management & Business Development to lead and scale our property operations while driving portfolio growth and operational excellence. This role is responsible for overseeing multifamily, commercial, and residential assets, strengthening operational performance, supporting acquisitions and dispositions, and identifying opportunities to enhance asset value and revenue.


The ideal candidate is a strategic, hands-on leader with strong financial acumen, operational expertise, and the ability to manage both people and processes in a fast-paced environment.


Essential Duties and Responsibilities:


Business Development & Growth

  • Identify opportunities to increase revenue, optimize operating efficiency, and enhance asset value.
  • Support business development initiatives, including evaluating new management opportunities and assisting with proposals.

Build and maintain strong relationships with ownership groups, brokers, vendors, and partners.


Portfolio & Property Operations

  • Provide strategic oversight of a diverse portfolio of multifamily, commercial, and residential properties.
  • Lead day-to-day property operations while ensuring consistent execution of company standards, policies, and procedures.
  • Oversee and support on-site property managers, maintenance teams, and vendors; hold teams accountable to performance, service, and compliance standards.
  • Ensure properties operate efficiently, safely, and in alignment with ownership objectives.


Financial Oversight & Reporting

  • Oversee CAM reconciliations, rent escalations, and annual operating budgets.
  • Partner with accounting to manage Accounts Payable and Receivable, including invoice review, approvals, and reconciliation.
  • Review and support monthly financial reporting, owner statements, and distributions.
  • Assist with budgeting, forecasting, and variance analysis.


Leasing, Asset Management & Transactions

  • Oversee lease administration, including review of commercial and residential leases, renewals, amendments, and tenant compliance.
  • Support acquisition and disposition efforts, including due diligence, transition planning, and onboarding of new assets.
  • Coordinate tenant improvements (TI), capital projects, and vendor management to ensure projects are delivered on time and within budget.


Leadership & Compliance

  • Mentor and develop property management staff; set clear expectations and performance standards.
  • Ensure compliance with local, state, and federal regulations.
  • Maintain accurate documentation including COIs, contracts, and regulatory requirements.



Education & Skills Required:

  • 3–5+ years of progressive experience in property management, real estate operations, or asset management.
  • Demonstrated track record of driving business growth, increasing asset value, and expanding operational scale.
  • Strong working knowledge of commercial and residential leases, CAM reconciliations, and property financials.
  • Demonstrated experience managing teams and multiple properties simultaneously.
  • Proficient in AppFolio, QuickBooks, and Microsoft Office (Excel proficiency required).
  • Strong analytical, organizational, and problem-solving skills.
  • Excellent written and verbal communication skills.
  • Ability to work independently in a fast-paced, high-growth environment.
  • Bilingual (Spanish) a strong plus.
Not Specified
Regional Property Manager
Salary not disclosed
New Orleans, LA 3 days ago

At Westminster, we pride ourselves on our four core values: Be Caring, Be Best in Class, Be Solution-Oriented, and Be Accountable. Our values represent what we strive to achieve every day. Every decision we have to make is guided by the “4 Be’s”. Our team exemplifies what it means to live out these core values in our offices and at our communities day in and day out. Each new day is a learning experience at Westminster, whether it is the knowledge we bring, gain, or share during our journey together. Our team members are set up to aim beyond, achieve the utmost success, and for endless possibilities for growth. Come grow with us!


POSITION SUMMARY:

We are seeking an experienced and results-driven Regional Property Manager to lead and elevate operations across a multi-property portfolio within an assigned region. This role provides strategic oversight of property performance, team leadership, financial results, resident satisfaction, and asset value creation. You will guide Property Managers and on-site teams to deliver operational excellence while driving NOI growth and long-term portfolio success.

This position may be based in Louisiana or Mississippi and requires regular regional travel.


WHAT YOU'LL DO:

Operational & Financial Leadership

  • Provide hands-on leadership and strategic direction to Property Managers across all aspects of operations, including leasing, maintenance, inspections, capital projects, and resident relations.
  • Drive maximum Net Operating Income (NOI) through disciplined expense control, revenue optimization, and proactive delinquency management.
  • Partner with Property Managers to develop annual operating and capital budgets; ensure accurate, timely financial reporting and variance analysis.
  • Review and analyze monthly financial statements, holding managers accountable for expense control and overall property performance.


Marketing & Revenue Growth

  • Collaborate with the Marketing Team to develop and execute strategic marketing plans that maximize occupancy, rental income, and competitive positioning.
  • Support leasing teams through guidance, coaching, and direct involvement when needed to achieve leasing and pricing goals.


People Leadership & Talent Development

  • Recruit, train, motivate, and mentor Property Managers and on-site teams to build a high-performing culture.
  • Conduct performance evaluations, salary reviews, and make staffing decisions aligned with operational goals.
  • Ensure teams have the tools, resources, and budget clarity needed to succeed.


Compliance, Safety & Risk Management

  • Ensure full compliance with company policies, procedures, and regulatory requirements.
  • Develop, implement, and enforce safety programs that promote a safe environment for residents, staff, and visitors.
  • Proactively identify and mitigate potential hazards such as lighting, fencing, pool access, trip hazards, and general site safety.


Asset Optimization & Problem Solving

  • Identify opportunities to enhance property value through creative programs, service improvements, and operational efficiencies.
  • Analyze existing and potential challenges; implement solutions aligned with ownership objectives and company standards.
  • Oversee capital projects from planning through execution, ensuring quality, budget adherence, and timely completion.


Reporting & Communication

  • Ensure all weekly, monthly, and quarterly reports are completed accurately and on time.
  • Effectively communicate operational and financial data to senior leadership, including detailed variance explanations.


WHAT WE'RE LOOKING FOR:

Required Experience & Education

  • Bachelor’s degree preferred.
  • Minimum 5 years of Regional Property Management experience overseeing suburban, multi-site portfolios of 3,000+ units.
  • Proven experience managing capital improvement projects.
  • Strong understanding of on-site maintenance operations, vendor management, and contractor oversight.


Skills & Competencies

  • Exceptional leadership, organizational, and time-management skills.
  • Strong financial acumen with the ability to analyze budgets, ratios, percentages, and performance metrics.
  • Sales- and marketing-oriented mindset with the ability to develop and evaluate market plans.
  • Calm, confident decision-making under pressure or emergency situations.
  • Excellent communication skills with the ability to present to managers, clients, and stakeholders.


Technology & Tools

  • Experience with Yardi or comparable property management software highly preferred.
  • High proficiency with Microsoft Office (Outlook, Word, Excel, PowerPoint, OneNote, OneDrive/SharePoint).
  • Experience using collaboration tools such as Teams, Zoom, and WebEx.
  • Familiarity with Apple iOS devices and Windows-based PCs.


Other Requirements

  • Valid driver’s license and state-required auto insurance.
  • Real estate license where required by state regulations.
  • Ability to travel overnight several times per month.
  • Ability to walk up to three flights of stairs multiple times daily (approximately 5,000 steps/day), including in inclement weather.


Why Join Us?

This is an opportunity to lead with impact, shape operational excellence, and directly influence the success of a growing portfolio. If you thrive in a fast-paced environment, enjoy developing people, and are driven by results—we want to hear from you.


Ready to make your mark? Apply today and help us build something extraordinary.


Equal Opportunity Employer & Equal Housing Provider

Not Specified
Commercial Property Assistant
🏢 LHH
Salary not disclosed
Charlotte, NC 3 days ago

LHH is seeking a Commercial Property Assistant for a permanent position in Charlotte, NC! The ideal candidate has 2+ years of administrative experience preferably within property management/real estate. This position is fully in office Monday - Friday.

Responsibilities:

  • Assist in preparing and maintaining property documentation, including leases, contracts, and agreements.
  • Handle incoming inquiries and communications from tenants, vendors, and other stakeholders.
  • Maintain organized filing systems for property-related documents.
  • Address tenant concerns and inquiries promptly and professionally.
  • Coordinate with tenants for lease renewals, rent collection, and lease compliance.
  • Facilitate communication between property management and tenants.
  • Conduct regular inspections of commercial properties to ensure they meet safety and maintenance standards.
  • Document and report any issues or required repairs to the property management team.
  • Assist in the preparation and execution of lease agreements.
  • Maintain accurate and up-to-date records of lease terms, renewals, and expirations.
  • Assist in the budgeting process for commercial properties.
  • Monitor and track property-related expenses and income.
  • Collaborate with vendors and contractors for property maintenance and repairs.
  • Obtain quotes and proposals for property-related services.

Qualifications:

  • Bachelor's Degree preferred.
  • Previous experience in administrative roles, preferably in real estate or property management.
  • Strong organizational skills with attention to detail.
  • Excellent written and verbal communication skills.
  • Proficient in Microsoft Office Suite and property management software.
  • Ability to work independently and collaboratively in a team environment.
  • Strong customer service skills.
  • Ability to work in the office in Monday - Friday
Not Specified
Commercial Property Manager - Operations & Tenant Services
Salary not disclosed
Downers Grove, IL 2 days ago

Rossi Real Estate Corp. is a full-service real estate company specializing in landlord representation, property management, construction, and marketing services. We’re a close-knit, professional team that values flexibility, collaboration, and exceptional service.


We’re looking for a Commercial Property Manager with a strong operational and administrative mindset who enjoys solving problems, building strong tenant relationships, and keeping property operations running smoothly.


In this role, you’ll oversee a diverse commercial portfolio of approximately 600,000+ square feet across 250 tenants, ensuring day-to-day operations, tenant communication, and internal coordination run seamlessly.


This is an ideal role for someone with commercial property management or property administration experience who thrives in a collaborative, fast-paced environment.


Key Responsibilities

  • Manage the day-to-day operations of a commercial, industrial, and retail property portfolio
  • Serve as the primary point of contact for tenants, ensuring responsive communication and high-quality service
  • Coordinate maintenance requests and oversee the Maintenance Team to ensure properties remain well maintained
  • Review vendor contracts, monitor performance, and negotiate agreements when appropriate
  • Conduct routine property inspections and coordinate improvement projects with the Project Manager
  • Prepare operational updates and reports for Ownership


Partner closely with the Leasing Team on:

  • new leases
  • renewals
  • early terminations
  • tenant onboarding and move-ins/outs


Oversee tenant accounts including:

  • rent collection
  • reviewing aging reports
  • resolving account issues or disputes


Qualifications

  • 3+ years of experience in commercial property management, property administration, or real estate operations
  • Strong organizational and administrative skills with high attention to detail
  • Excellent communication and tenant service skills
  • Ability to manage multiple priorities independently
  • Proficiency with Microsoft Office (Yardi experience is a plus)
  • Willingness to travel periodically to properties throughout the suburbs
  • Illinois Broker’s License preferred


Why You’ll Love Working With Us

  • Small, professional team where your voice is heard
  • Opportunity to make a meaningful impact across a diverse portfolio
  • Collaborative and flexible working environment


Benefits

  • 401(k) with company match
  • Medical, dental, and vision insurance
  • Life and disability insurance
  • Paid time off


Small team. Big impact.

If you’re looking for a role where operations, tenant relationships, and problem solving intersect, we’d love to hear from you.

Not Specified
Senior Property Manager - Industrial
Salary not disclosed
Scottsdale, AZ 2 days ago

Macdonald and Company are proudly partnered with an entrepreneurial, growing real estate investor and developer, based in Scottsdale, Arizona, who are seeking a Senior Property Management professional to join their high-powered team.


The firm are a tight-knit group of experienced real estate professionals, with a diverse offering that includes Investments/Acquisitions, Development, as well as a Lending platform.


With a current portfolio comprised mostly of Industrial assets, they are seeking a talented operations professional to work closely with their tenant base across the Phoenix market.


The Role

The Senior Property Manager will be responsible for overseeing the operations of a portfolio comprised of ~1Million of industrial space, whilst overseeing the Assistant Property Manager.

This individual will work in an operational role, whilst also helping improve processes as it relates to the operational management of the portfolio, ensuring that key recommendations are communicated to leadership and executed on.


Role Responsibilities

  • Oversee day-to-day operations and maintenance of industrial properties, including preventative maintenance programs and vendor performance
  • Manage tenant service requests and operational issues, ensuring timely resolution and clear communication
  • Conduct regular site and building inspections to maintain safety, functionality, and operational standards
  • Coordinate tenant move-ins, expansions, and transitions in collaboration with leasing and construction teams
  • Serve as the primary point of contact for tenant relations, maintaining strong working relationships and issue tracking
  • Support property positioning and leasing efforts by identifying operational strengths, constraints, and improvement opportunities
  • Manage property-level financial responsibilities, including rent collections, invoice approvals, extra work orders, and monthly reporting
  • Prepare annual operating budgets and maintain accurate records, reporting, and compliance documentation


Qualifications:

  • Experience in operational management of NNN / triple net lease properties
  • Proficiency in developing and executing property budgets
  • Ability to generate and present comprehensive monthly financial reports to property ownership
  • Showcase expertise in coordinating and overseeing Capital Improvement projects
  • Experience in performing annual Common Area Maintenance (CAM) reconciliations and escalations
  • Demonstrate a proven track record in client-facing roles, with strong interpersonal and communication skills
  • Active Real Estate License
  • Industrial property management preferred, but not essential


On Offer

  • Competitive salary & bonus, healthcare/medical benefits fully paid for by the employer
Not Specified
Floating Assistant Property Manager
Salary not disclosed
Toms River, NJ 2 days ago

About The KRE Group

Founded in 1979 and headquartered in Jersey City, NJ, KRE Group is a full-service real estate investment and management company with properties in New York, New Jersey, and Pennsylvania. The KRE multi-family portfolio exceeds 9,000 existing apartments, with an additional 7,000 in various stages of approval and construction. The company also owns and manages more than 6,000,000 square feet of office, warehouse, and retail space. For more information, visit the company’s website at Overview

Kushner Real Estate Group (KRE) is seeking a Floating Assistant Property Manager to support two garden-style communities located in Jackson Township and Toms River, NJ. This shared resource role rotates between the two sites based on operational needs, providing on-site support in leasing, resident relations, package services, and general property management tasks. The position reports to the Area Property Manager and acts as an extension of the Management team at each location.


The ideal candidate is flexible, organized, and highly customer-focused, with strong leasing and administrative skills. You’ll deliver consistent support and service across the three communities while building strong relationships with residents, on-site teams, and property leadership. This is a unique opportunity for someone looking to work regionally while playing a meaningful role in enhancing the operations and resident experience at each property.


Responsibilities

  • Assist in daily operations and team coordination across all three communities.
  • Support Area Property Manager with resident communication, team oversight, and general operations.
  • Conduct property tours and support leasing functions, including applications and lease execution.
  • Assist with resident renewals, move-in/move-out coordination, and retention strategies.
  • Provide professional responses to resident inquiries and concerns.
  • Manage resident records and support administrative processes.
  • Assist with package room organization and package delivery services.
  • Participate in unit inspections and rent-ready walks.
  • Collaborate with maintenance and leasing teams to ensure smooth operations.
  • Support on-site events, seasonal initiatives, and other projects as needed.


Skills & Qualifications

  • Previous property management or leasing experience preferred.
  • Strong communication and organizational skills.
  • Detail-oriented with the ability to multitask.
  • Proficiency in property management software (Yardi is a plus).
  • Proficiency in Microsoft Office is a plus.
  • Ability to work independently and adjust to multiple property environments.
  • Must have reliable transportation and a valid driver’s license.
  • Ability to lift 40+ pounds


The KRE Group conducts background checks and MVR checks (if applicable) as a condition of employment.


EOE/AA Employer/Vets/Disability

Not Specified
Assistant Commercial Property Manager
Salary not disclosed
Omaha, NE 2 days ago

Assistant Commercial Property Manager

Omaha, Nebraska | 10–15% Travel


Goldenrod is seeking an Assistant Commercial Property Manager to support a diverse, multi-state commercial portfolio while building toward a Property Manager role within 12–18 months. This is an excellent opportunity for a hands-on operator who enjoys variety, autonomy, and growth in a lean, entrepreneurial environment.


What You’ll Do

You’ll help oversee the day-to-day operations of a 15-property portfolio spanning office, retail, industrial, and medical assets across multiple states.


Key responsibilities include:

  • Acting as a primary point of contact for tenant relations, lease administration, and vendor coordination
  • Managing full-service operations for two office assets, including inspections, work orders, and tenant communications
  • Providing oversight for self-performing tenant properties, including lease compliance, insurance tracking, and periodic check-ins
  • Coordinating with maintenance teams and third-party vendors on repairs, capital projects, and preventive maintenance
  • Assisting with annual budgets, expense reconciliations, and CAM calculations
  • Ensuring portfolio-wide compliance with lease terms and company policies
  • Responding to after-hours emergencies as needed
  • Traveling periodically for inspections and tenant meetings (10–15%)


How Success Is Measured

  • High tenant satisfaction and retention
  • Timely resolution of maintenance requests and work orders
  • Accurate, on-time reporting and budget tracking
  • Strong coordination across a geographically dispersed portfolio
  • Demonstrated readiness to step into a Property Manager role within 12–18 months


What We’re Looking For

Required:

  • 3 years of commercial property management experience
  • Experience with office, retail, and/or industrial assets
  • Proficiency with property management software
  • Strong organizational skills and ability to manage multiple priorities independently
  • Excellent written and verbal communication skills
  • Valid driver’s license and willingness to travel 10–15%

Preferred:

  • CPM, RPA, or similar certification (or in progress)
  • Background in tenant improvement coordination or construction management
  • Experience managing properties across multiple states or time zones


Team & Culture

  • Based in Goldenrod’s Omaha office, working closely with property management and accounting teams
  • Best suited for someone who thrives in a lean, entrepreneurial environment
  • Leadership style emphasizes accountability, direct communication, and professional development
Not Specified
Property Maintenance Manager
Salary not disclosed
Boston, MA 2 days ago

Property / Maintenance Manager

We are seeking a dependable, highly organized Property / Maintenance Manager to oversee the daily operations of a residential portfolio consisting of 10 properties in Boston and 30 properties in Manchester-by-the-Sea. This role combines operational, supervisory, and administrative responsibilities and is ideal for a candidate looking to expand their impact in a growing property management environment.


Responsibilities:

  • Oversee the day-to-day management of 40 residential properties across two locations
  • Supervise two maintenance technicians and ensure timely completion of work orders
  • Coordinate all maintenance activities, including minor repairs and preventive maintenance
  • Conduct weekly property walkthroughs to ensure safety, condition, and compliance with company standards
  • Manage vendor relationships, including scheduling, oversight, and quality control
  • Oversee resident move-ins and move-outs, including inspections and unit readiness
  • Respond to resident inquiries and service requests in a timely and professional manner
  • Maintain accurate property records, inspection reports, and maintenance logs


Qualifications:

  • 3+ years of residential property management experience
  • Strong knowledge of property maintenance processes and vendor coordination
  • Experience supervising maintenance personnel preferred
  • Strong organizational skills and attention to detail
  • Ability to work independently and manage a high-volume, multi-location portfolio
  • Reliable transportation for travel between Boston and Manchester-by-the-Sea
Not Specified
Property Manager | Luxury Real Estate Portfolio | Growth Opportunity | Long Island
Salary not disclosed
Suffolk County, NY 2 days ago

Property Manager | Luxury Real Estate Portfolio | Growth Opportunity | Long Island


We are seeking an experienced Property Manager to oversee operations across multiple affordable residential communities within a growing portfolio in the Long Island, NY area. This role offers the opportunity to lead a dynamic team, ensure smooth day-to-day operations, and play a key role in supporting an upcoming property opening.


Responsibilities

  • Oversee daily operations of assigned affordable housing communities, ensuring properties are well-maintained and operating efficiently.
  • Manage and support on-site staff, including leasing and maintenance teams, providing leadership, training, and performance oversight.
  • Monitor occupancy levels, leasing activity, and resident relations to maintain strong community engagement and operational performance.
  • Oversee rent collections, budgeting, and financial performance, ensuring properties meet occupancy and revenue goals.
  • Ensure compliance with all affordable housing program requirements and applicable local, state, and federal regulations (e.g., LIHTC, Section 8).
  • Address resident concerns and maintain a high standard of customer service across all communities.
  • Collaborate with regional leadership on property performance, operational priorities, and strategic initiatives, traveling between properties as needed.


Experience

  • Proven experience managing affordable housing communities and overseeing day-to-day property operations.
  • Strong knowledge of affordable housing compliance and regulatory requirements (e.g., LIHTC, Section 8, or similar programs).
  • Demonstrated leadership experience managing on-site property teams, including leasing and maintenance staff.
  • Ability to manage multiple priorities and effectively oversee operations across multiple properties.
  • Excellent organizational, communication, and problem-solving skills with a strong attention to detail.
  • Experience with property management software and reporting systems preferred.


Work Environment

The ideal candidate is a hands-on leader with proven experience managing multiple properties, capable of stepping in immediately to provide guidance, maintain compliance, and deliver an exceptional resident experience. This is an excellent opportunity to contribute to a growing organization and make a visible impact across a diverse portfolio of residential communities


Compensation: $75-85k plus benefits, 401k and other perks!


The above salary range represents Advice’s good faith and reasonable estimate of the possible base compensation range at the time of posting and is not reflective of the total compensation package, which may also include benefits, equity and other non-cash incentives.


Please send your resume for immediate consideration to:


If this particular role isn’t the ideal fit, please feel free to forward your resume to the email above to explore other available opportunities. Please also feel free to share this posting with anyone in your network who might be open to learning more. Referrals are always appreciated!


Advice Personnel

*Celebrating 40 years as New York’s trusted boutique executive recruiting & staffing firm

Not Specified
Assistant Property Manager-Commercial
Salary not disclosed
Austin, TX 2 days ago

Prestigious commercial real estate investment and development firm is seeking an Assistant Property Manager to support a Class A office portfolio.

Responsibilities

  • Assist with the activities associated with a property or group of properties.
  • Assist with all lease administration duties.
  • Supervise vendors (landscaping, janitorial, etc.) and maintenance staff.
  • Perform regular property inspections and complete inspection report. Recommends alterations, maintenance and reconditioning as necessary.
  • Assist Property Manager with the development and controlling of operating and capital budget.
  • Assist Property Manager in preparation of monthly reports for owners.
  • Work with the Property Manager to coordinate tenant improvement and capital projects.
  • Respond to tenant needs, ensuring that administrative and building technical staff resolve problems promptly. Ensures services are provided in compliance with policies, procedures, regulations and contractual obligations and standards.
  • Represent and communicate clearly and accurately, in person, over the phone, and in writing the authority of the Property Manager based on legal agreements in effect and policies.
  • Initiate and execute day-to-day operational procedures.
  • Assist the Property Manager in order to initiate, contract, and administer all necessary services to maintain and enhance the value, the operating efficiency, and the physical appearance of the property.
  • Prepare all Service Agreement and Construction Agreement documents (including work authorizations, addendum's, amendments and contract approval forms).
  • Track and maintain Energy Star benchmarking data so information is current and accurate.
  • Conduct tenant training meetings to improve building efficiencies.
  • Maintain ongoing tenant contact/relations program to constantly assess needs and help assure the problems are being resolved and are to the satisfaction of the tenants and owners.
  • Resolve problems to the mutual benefit of the tenant and the owner.
  • Implement and monitor tenant needs assessments.
  • Administer all leases to assure compliance with provisions/agreement.
  • Determine and execute on timely basis escalations, reconciliations, and rent collections.
  • Maintain current certificates of insurance for all tenants; ensure coverage complies with lease requirements.
  • Show space to prospective tenants (requires real estate license where required by state).
  • Communicate clearly and on a timely basis with project accounting personnel using and/or providing the appropriate documentation.
  • Prepare monthly ownership reporting (including variance reports, executive summaries, aging reports, etc.).
  • Manage financial transactions including accounts receivables, accounts payable, collection of rents and charges.

Requirements

  • 3+ years of experience in the commercial property management industry, preferably in commercial Class A Office management.
Not Specified
Property Management Specialist Senior
Salary not disclosed
Fort Sill 5 days ago
About Paragon Professional Services, LLC Paragon Professional Services, LLC (Paragon) is a BSNC company.

Paragon received in August 2016.

Paragon offers a wide range of environmental investigation, consulting, compliance, and remediation services as well as IT solutions, Facility O&M, Materiel Support, Supply and Security to both private- and public-sector clients throughout Alaska and the Continental U.S.

Paragon’s experienced professional staff is dedicated to producing high-quality documentation and providing safe field execution to support its clients’ projects in line with local, state and federal guidelines and regulations.

About this position: Property Management Specialist Senior in Fort Sill, OK The Essential Duties and Responsibilities are intended to present a descriptive list of the range of duties performed for this position and are not intended to reflect all duties performed within the job.

Other duties may be assigned.

To perform this job successfully, an individual must be able to satisfactorily perform each essential duty.

The requirements listed below are representative of the knowledge, skill and/or ability required.

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the position.

Applicants will be notified via email or phone within ten business days regarding application status.

Essential Duties & Responsibilities Maintains property records, and performs property inventory and property management functions.

Must be capable of managing operations of a supply facility to include stock level maintenance, and logistics planning.

Must be capable of managing relocation of office equipment and furniture.

Must be capable of providing inputs to local property management policies/procedures.

Knowledge of Army supply/property management policies and procedures is required.

Interprets and applies Government policies in daily performance of duties.

Develops systems and procedures for control and monitoring property.

Acts as a subject matter expert (SME) in property management.

Acts with little direct supervision.

Required (Minimum Necessary) Qualifications Education Requirements: Associate degree in business or related field highly desirable.

Level of Experience Requirements: Minimum of 3 years experience.

Must have a Top Secret clearance Knowledge, Skills, Abilities, and Other Characteristics • Knowledge of organizational procedures and workflows – understanding how work moves through a company.

• Basic knowledge of relevant technologies or tools – e.g., Microsoft 365, communication platforms, or industry‑standard software.

• Knowledge of customer service practices – principles of providing quality service and managing inquiries professionally.

• Knowledge of data privacy and confidentiality principles – awareness of proper handling of sensitive information.

• Communication skills (written and verbal) – ability to convey information clearly and professionally.

• Time management and prioritization – balancing multiple tasks and meeting deadlines.

• Problem‑solving and critical thinking – analyzing issues and selecting appropriate solutions.

• Interpersonal and teamwork skills – building rapport and collaborating effectively with others.

• Attention to detail – producing accurate, error‑free work.

Preferred Experience with Global Combat Support System-Army (GCSS-Army) Experience with AESIP Necessary Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this role.

Employees must always maintain a constant state of mental alertness.

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Essential and marginal functions may require maintaining physical condition necessary for bending, stooping, sitting, walking or standing for prolonged periods of time; most of time is spent sitting in a comfortable position with frequent opportunity to move about.

Work Environment The work environmental characteristics described here are representative of those that must be borne by an employee to successfully perform the essential functions of the role.

Employees must always maintain a constant state of situational awareness.

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Job is performed in an office setting with exposure to computer screens and requires extensive use of a computer, keyboard, mouse, and multi-line telephone system.

The work described herein is primarily a modern office setting.

Occasional travel may be required.

Supervisory Responsibilities • This position will have supervisory responsibilities.

DOT Covered/Safety-Sensitive Role Requirements • This position is not subject to federal requirements regarding Department of Transportation “safety-sensitive” functions.

Additional Qualifying Factors As a condition of employment, you will be required to pass a pre-employment drug screening and have acceptable background check results.

If applicable to the contract, you must also obtain and maintain the appropriate clearance levels required and must also be able to obtain access to military installations.

Shareholder Preference BSNC gives hiring, promotion, training, and retention preference to BSNC shareholders, shareholder descendants and shareholder spouses who meet the minimum qualifications for the job.

Bering Straits Native Corporation is an equal opportunity employer.

All applicants will receive consideration for employment without regard to any status protected by state or federal law, or any other basis prohibited by law.
Not Specified
Inside Property Adjuster
Salary not disclosed
Colorado Springs 6 days ago
Why USAA?
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity
As a dedicated Property Adjuster, you will work within defined guidelines and framework, investigate, evaluate, negotiate, and settle low to moderate complexity property insurance claims. You will confirm/analyze coverage, recognize liability exposure and negotiate equitable settlement in compliance with all state regulatory requirements. You will recognize and empathize with members' life events, as appropriate.

This hybrid role requires an individual to be in the office 3 days per week . This position can be based in one of the following locations: San Antonio, TX, Phoenix, AZ, Colorado Springs, CO, Tampa, FL or Chesapeake, VA . Relocation assistance is not available for this position.

This is an experienced desk based Property Adjuster role working in a telephone concentrated environment without physical inspection of loss. This is an hourly, non-exempt position with paid overtime available. Training will be approximately 12 weeks, Monday to Friday and hours may vary by location. Upon successful completion of training, employees will transition to an eight-hour work shift ranging between 8:00 am - 5:30 pm (local time) Monday to Friday with availability for occasional evenings and weekends based on business needs.

What you'll do:

* Proactively manages assigned claims caseload comprised of claims with low to moderate complexity damages that require commensurate knowledge and understanding of claims coverage.
* Partners with vendors and internal business partners to facilitate low to moderate complexity claims resolution. May also involve external regulatory coordination to ensure appropriate documentation and compliance.
* Investigates claim damages by conducting research from various sources, including the insured, third parties, and external resources. May identify and resolve potential discrepancies and identifies subrogation potential resulting from unusual characteristics.
* Identifies coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate. Determines coverage through analyzing investigation information involving low to moderate complexity policy terms and contingencies.
* Determines and negotiates low to moderate complexity claims settlement. Coordinates with management for guidance on assessing settlement amounts outside of authority limits to support managing claims outcomes.
* Maintains accurate, thorough, and current claim file documentation throughout the claims process.
* Applies knowledge of estimating technology platforms and virtual inspection tools to prepare and manage low to moderate complexity property insurance claims estimates
* Recognizes and addresses jurisdictional challenges such as applicable legislation and construction considerations.
* Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours.
* May be assigned CAT deployment travel with minimal notice during designated CATs.
* Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed.
* Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:

* High School Diploma or General Equivalency Diploma.
* 1 year of customer service, military leadership, construction related industry/insurance experience and/or experience handling low complexity property claims
* Knowledge of estimating losses using Xactimate or similar tools and platforms.
* Demonstrated negotiation, investigation, communication, and conflict resolution skills.
* Working knowledge and understanding of claims contracts as well as application of case law and state laws and regulations.
* Ability to prioritize and multi-task, including navigating through multiple business applications.
* May need to travel up to 25% of the year (local & non-local) and/or work catastrophe duty when needed.
* Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts.

What sets you apart:

* 1+ years relevant property adjusting claims of moderate complexity
* Experience desk adjusting residential property claims to include water, roof, and personal property
* File ownership handling claims from start to finish (scoping the loss, assessing damages, estimating, interpreting policy, making coverage decisions, settlement)
* Proficient in estimate writing using Xactimate and virtual tools (such as Claim X, Hover, and Hosta)
* Currently hold an active P&C Adjuster license
* Experience working directly for a standard insurance carrier
* Experience in a all center environment
* US military experience through military service or a military spouse/domestic partner

Physical Demand Requirements:

* May require the ability to crouch and stoop to inspect confined spaces, to include attics and go beneath homes into crawl spaces.
* May need to meet all USAA safe driving requirements including verification of driving record through MVR & possession of valid driver's license.
* May require the ability to lift a minimum of 35 pounds to include lifting a ladder in and out of the trunk of a car.
* May require the ability to climb ladders and traverse roofs, this includes the ability to work at heights while inspecting roofs and attics.

Compensation range: The salary range for this position is: $57,970 - $97,820.

USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Not Specified
Inside Property Adjuster (TAMPA)
🏢 Usaa
Salary not disclosed
Tampa, FL 6 days ago

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

As a dedicated Property Adjuster, you will work within defined guidelines and framework, investigate, evaluate, negotiate, and settle low to moderate complexity property insurance claims. You will confirm/analyze coverage, recognize liability exposure and negotiate equitable settlement in compliance with all state regulatory requirements. You will recognize and empathize with members’ life events, as appropriate.

This hybrid role requires an individual to be in the office 3 days per week. This position can be based in one of the following locations: San Antonio, TX, Phoenix, AZ, Colorado Springs, CO, Tampa, FL or Chesapeake, VA. Relocation assistance is not available for this position.

This is an experienced desk based Property Adjuster role working in a telephone concentrated environment without physical inspection of loss. This is an hourly, non-exempt position with paid overtime available. Training will be approximately 12 weeks, Monday to Friday and hours may vary by location. Upon successful completion of training, employees will transition to an eight-hour work shift ranging between 8:00 am – 5:30 pm (local time) Monday to Friday with availability for occasional evenings and weekends based on business needs.

What you'll do:

  • Proactively manages assigned claims caseload comprised of claims with low to moderate complexity damages that require commensurate knowledge and understanding of claims coverage.

  • Partners with vendors and internal business partners to facilitate low to moderate complexity claims resolution. May also involve external regulatory coordination to ensure appropriate documentation and compliance.

  • Investigates claim damages by conducting research from various sources, including the insured, third parties, and external resources. May identify and resolve potential discrepancies and identifies subrogation potential resulting from unusual characteristics.

  • Identifies coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate. Determines coverage through analyzing investigation information involving low to moderate complexity policy terms and contingencies.

  • Determines and negotiates low to moderate complexity claims settlement. Coordinates with management for guidance on assessing settlement amounts outside of authority limits to support managing claims outcomes.

  • Maintains accurate, thorough, and current claim file documentation throughout the claims process.

  • Applies knowledge of estimating technology platforms and virtual inspection tools to prepare and manage low to moderate complexity property insurance claims estimates

  • Recognizes and addresses jurisdictional challenges such as applicable legislation and construction considerations.

  • Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours.

  • May be assigned CAT deployment travel with minimal notice during designated CATs.

  • Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed.

  • Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. 

What you have:

  • High School Diploma or General Equivalency Diploma.

  • 1 year of customer service, military leadership, construction related industry/insurance experience and/or experience handling low complexity property claims

  • Knowledge of estimating losses using Xactimate or similar tools and platforms.

  • Demonstrated negotiation, investigation, communication, and conflict resolution skills.

  • Working knowledge and understanding of claims contracts as well as application of case law and state laws and regulations.

  • Ability to prioritize and multi-task, including navigating through multiple business applications.

  • May need to travel up to 25% of the year (local & non-local) and/or work catastrophe duty when needed.

  • Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts.

What sets you apart:

  • 1+ years relevant property adjusting claims of moderate complexity

  • Experience desk adjusting residential property claims to include water, roof, and personal property

  • File ownership handling claims from start to finish (scoping the loss, assessing damages, estimating, interpreting policy, making coverage decisions, settlement)

  • Proficient in estimate writing using Xactimate and virtual tools (such as Claim X, Hover, and Hosta)

  • Currently hold an active P&C Adjuster license

  • Experience working directly for a standard insurance carrier

  • Experience in a all center environment

  • US military experience through military service or a military spouse/domestic partner

Physical Demand Requirements:

  • May require the ability to crouch and stoop to inspect confined spaces, to include attics and go beneath homes into crawl spaces.  

  • May need to meet all USAA safe driving requirements including verification of driving record through MVR & possession of valid driver’s license.

  • May require the ability to lift a minimum of 35 pounds to include lifting a ladder in and out of the trunk of a car.

  • May require the ability to climb ladders and traverse roofs, this includes the ability to work at heights while inspecting roofs and attics.

Compensation range: The salary range for this position is: $57,970 - $97,820.

USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

 

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

 

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

 

For more details on our outstanding benefits, visit our benefits page on

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

 

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Not Specified
Inside Property Adjuster - Empathy-Driven Conflict Resolution (TAMPA)
🏢 Usaa
Salary not disclosed
Tampa, FL 6 days ago

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

As a dedicated Property Adjuster, you will work within defined guidelines and framework, investigate, evaluate, negotiate, and settle low to moderate complexity property insurance claims. You will confirm/analyze coverage, recognize liability exposure and negotiate equitable settlement in compliance with all state regulatory requirements. You will recognize and empathize with members’ life events, as appropriate.

This hybrid role requires an individual to be in the office 3 days per week. This position can be based in one of the following locations: San Antonio, TX, Phoenix, AZ, Colorado Springs, CO, Tampa, FL or Chesapeake, VA. Relocation assistance is not available for this position.

This is an experienced desk based Property Adjuster role working in a telephone concentrated environment without physical inspection of loss. This is an hourly, non-exempt position with paid overtime available. Training will be approximately 12 weeks, Monday to Friday and hours may vary by location. Upon successful completion of training, employees will transition to an eight-hour work shift ranging between 8:00 am – 5:30 pm (local time) Monday to Friday with availability for occasional evenings and weekends based on business needs.

What you'll do:

  • Proactively manages assigned claims caseload comprised of claims with low to moderate complexity damages that require commensurate knowledge and understanding of claims coverage.

  • Partners with vendors and internal business partners to facilitate low to moderate complexity claims resolution. May also involve external regulatory coordination to ensure appropriate documentation and compliance.

  • Investigates claim damages by conducting research from various sources, including the insured, third parties, and external resources. May identify and resolve potential discrepancies and identifies subrogation potential resulting from unusual characteristics.

  • Identifies coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate. Determines coverage through analyzing investigation information involving low to moderate complexity policy terms and contingencies.

  • Determines and negotiates low to moderate complexity claims settlement. Coordinates with management for guidance on assessing settlement amounts outside of authority limits to support managing claims outcomes.

  • Maintains accurate, thorough, and current claim file documentation throughout the claims process.

  • Applies knowledge of estimating technology platforms and virtual inspection tools to prepare and manage low to moderate complexity property insurance claims estimates

  • Recognizes and addresses jurisdictional challenges such as applicable legislation and construction considerations.

  • Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours.

  • May be assigned CAT deployment travel with minimal notice during designated CATs.

  • Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed.

  • Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. 

What you have:

  • High School Diploma or General Equivalency Diploma.

  • 1 year of customer service, military leadership, construction related industry/insurance experience and/or experience handling low complexity property claims

  • Knowledge of estimating losses using Xactimate or similar tools and platforms.

  • Demonstrated negotiation, investigation, communication, and conflict resolution skills.

  • Working knowledge and understanding of claims contracts as well as application of case law and state laws and regulations.

  • Ability to prioritize and multi-task, including navigating through multiple business applications.

  • May need to travel up to 25% of the year (local & non-local) and/or work catastrophe duty when needed.

  • Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts.

What sets you apart:

  • 1+ years relevant property adjusting claims of moderate complexity

  • Experience desk adjusting residential property claims to include water, roof, and personal property

  • File ownership handling claims from start to finish (scoping the loss, assessing damages, estimating, interpreting policy, making coverage decisions, settlement)

  • Proficient in estimate writing using Xactimate and virtual tools (such as Claim X, Hover, and Hosta)

  • Currently hold an active P&C Adjuster license

  • Experience working directly for a standard insurance carrier

  • Experience in a all center environment

  • US military experience through military service or a military spouse/domestic partner

Physical Demand Requirements:

  • May require the ability to crouch and stoop to inspect confined spaces, to include attics and go beneath homes into crawl spaces.  

  • May need to meet all USAA safe driving requirements including verification of driving record through MVR & possession of valid driver’s license.

  • May require the ability to lift a minimum of 35 pounds to include lifting a ladder in and out of the trunk of a car.

  • May require the ability to climb ladders and traverse roofs, this includes the ability to work at heights while inspecting roofs and attics.

Compensation range: The salary range for this position is: $57,970 - $97,820.

USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

 

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

 

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

 

For more details on our outstanding benefits, visit our benefits page on

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

 

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Not Specified
Inside Property Adjuster - Competitive Benefits for Military Community (COLORADO SPRINGS)
🏢 Usaa
Salary not disclosed
Colorado springs, CO 6 days ago

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

As a dedicated Property Adjuster, you will work within defined guidelines and framework, investigate, evaluate, negotiate, and settle low to moderate complexity property insurance claims. You will confirm/analyze coverage, recognize liability exposure and negotiate equitable settlement in compliance with all state regulatory requirements. You will recognize and empathize with members’ life events, as appropriate.

This hybrid role requires an individual to be in the office 3 days per week. This position can be based in one of the following locations: San Antonio, TX, Phoenix, AZ, Colorado Springs, CO, Tampa, FL or Chesapeake, VA. Relocation assistance is not available for this position.

This is an experienced desk based Property Adjuster role working in a telephone concentrated environment without physical inspection of loss. This is an hourly, non-exempt position with paid overtime available. Training will be approximately 12 weeks, Monday to Friday and hours may vary by location. Upon successful completion of training, employees will transition to an eight-hour work shift ranging between 8:00 am – 5:30 pm (local time) Monday to Friday with availability for occasional evenings and weekends based on business needs.

What you'll do:

  • Proactively manages assigned claims caseload comprised of claims with low to moderate complexity damages that require commensurate knowledge and understanding of claims coverage.

  • Partners with vendors and internal business partners to facilitate low to moderate complexity claims resolution. May also involve external regulatory coordination to ensure appropriate documentation and compliance.

  • Investigates claim damages by conducting research from various sources, including the insured, third parties, and external resources. May identify and resolve potential discrepancies and identifies subrogation potential resulting from unusual characteristics.

  • Identifies coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate. Determines coverage through analyzing investigation information involving low to moderate complexity policy terms and contingencies.

  • Determines and negotiates low to moderate complexity claims settlement. Coordinates with management for guidance on assessing settlement amounts outside of authority limits to support managing claims outcomes.

  • Maintains accurate, thorough, and current claim file documentation throughout the claims process.

  • Applies knowledge of estimating technology platforms and virtual inspection tools to prepare and manage low to moderate complexity property insurance claims estimates

  • Recognizes and addresses jurisdictional challenges such as applicable legislation and construction considerations.

  • Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours.

  • May be assigned CAT deployment travel with minimal notice during designated CATs.

  • Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed.

  • Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. 

What you have:

  • High School Diploma or General Equivalency Diploma.

  • 1 year of customer service, military leadership, construction related industry/insurance experience and/or experience handling low complexity property claims

  • Knowledge of estimating losses using Xactimate or similar tools and platforms.

  • Demonstrated negotiation, investigation, communication, and conflict resolution skills.

  • Working knowledge and understanding of claims contracts as well as application of case law and state laws and regulations.

  • Ability to prioritize and multi-task, including navigating through multiple business applications.

  • May need to travel up to 25% of the year (local & non-local) and/or work catastrophe duty when needed.

  • Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts.

What sets you apart:

  • 1+ years relevant property adjusting claims of moderate complexity

  • Experience desk adjusting residential property claims to include water, roof, and personal property

  • File ownership handling claims from start to finish (scoping the loss, assessing damages, estimating, interpreting policy, making coverage decisions, settlement)

  • Proficient in estimate writing using Xactimate and virtual tools (such as Claim X, Hover, and Hosta)

  • Currently hold an active P&C Adjuster license

  • Experience working directly for a standard insurance carrier

  • Experience in a all center environment

  • US military experience through military service or a military spouse/domestic partner

Physical Demand Requirements:

  • May require the ability to crouch and stoop to inspect confined spaces, to include attics and go beneath homes into crawl spaces.  

  • May need to meet all USAA safe driving requirements including verification of driving record through MVR & possession of valid driver’s license.

  • May require the ability to lift a minimum of 35 pounds to include lifting a ladder in and out of the trunk of a car.

  • May require the ability to climb ladders and traverse roofs, this includes the ability to work at heights while inspecting roofs and attics.

Compensation range: The salary range for this position is: $57,970 - $97,820.

USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

 

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

 

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

 

For more details on our outstanding benefits, visit our benefits page on

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

 

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Not Specified
Property Claims Evaluator (PHOENIX)
🏢 Usaa
Salary not disclosed
Phoenix, AZ 6 days ago

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

As a dedicated Property Adjuster, you will work within defined guidelines and framework, investigate, evaluate, negotiate, and settle low to moderate complexity property insurance claims. You will confirm/analyze coverage, recognize liability exposure and negotiate equitable settlement in compliance with all state regulatory requirements. You will recognize and empathize with members’ life events, as appropriate.

This hybrid role requires an individual to be in the office 3 days per week. This position can be based in one of the following locations: San Antonio, TX, Phoenix, AZ, Colorado Springs, CO, Tampa, FL or Chesapeake, VA. Relocation assistance is not available for this position.

This is an experienced desk based Property Adjuster role working in a telephone concentrated environment without physical inspection of loss. This is an hourly, non-exempt position with paid overtime available. Training will be approximately 12 weeks, Monday to Friday and hours may vary by location. Upon successful completion of training, employees will transition to an eight-hour work shift ranging between 8:00 am – 5:30 pm (local time) Monday to Friday with availability for occasional evenings and weekends based on business needs.

What you'll do:

  • Proactively manages assigned claims caseload comprised of claims with low to moderate complexity damages that require commensurate knowledge and understanding of claims coverage.

  • Partners with vendors and internal business partners to facilitate low to moderate complexity claims resolution. May also involve external regulatory coordination to ensure appropriate documentation and compliance.

  • Investigates claim damages by conducting research from various sources, including the insured, third parties, and external resources. May identify and resolve potential discrepancies and identifies subrogation potential resulting from unusual characteristics.

  • Identifies coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate. Determines coverage through analyzing investigation information involving low to moderate complexity policy terms and contingencies.

  • Determines and negotiates low to moderate complexity claims settlement. Coordinates with management for guidance on assessing settlement amounts outside of authority limits to support managing claims outcomes.

  • Maintains accurate, thorough, and current claim file documentation throughout the claims process.

  • Applies knowledge of estimating technology platforms and virtual inspection tools to prepare and manage low to moderate complexity property insurance claims estimates

  • Recognizes and addresses jurisdictional challenges such as applicable legislation and construction considerations.

  • Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours.

  • May be assigned CAT deployment travel with minimal notice during designated CATs.

  • Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed.

  • Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. 

What you have:

  • High School Diploma or General Equivalency Diploma.

  • 1 year of customer service, military leadership, construction related industry/insurance experience and/or experience handling low complexity property claims

  • Knowledge of estimating losses using Xactimate or similar tools and platforms.

  • Demonstrated negotiation, investigation, communication, and conflict resolution skills.

  • Working knowledge and understanding of claims contracts as well as application of case law and state laws and regulations.

  • Ability to prioritize and multi-task, including navigating through multiple business applications.

  • May need to travel up to 25% of the year (local & non-local) and/or work catastrophe duty when needed.

  • Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts.

What sets you apart:

  • 1+ years relevant property adjusting claims of moderate complexity

  • Experience desk adjusting residential property claims to include water, roof, and personal property

  • File ownership handling claims from start to finish (scoping the loss, assessing damages, estimating, interpreting policy, making coverage decisions, settlement)

  • Proficient in estimate writing using Xactimate and virtual tools (such as Claim X, Hover, and Hosta)

  • Currently hold an active P&C Adjuster license

  • Experience working directly for a standard insurance carrier

  • Experience in a all center environment

  • US military experience through military service or a military spouse/domestic partner

Physical Demand Requirements:

  • May require the ability to crouch and stoop to inspect confined spaces, to include attics and go beneath homes into crawl spaces.  

  • May need to meet all USAA safe driving requirements including verification of driving record through MVR & possession of valid driver’s license.

  • May require the ability to lift a minimum of 35 pounds to include lifting a ladder in and out of the trunk of a car.

  • May require the ability to climb ladders and traverse roofs, this includes the ability to work at heights while inspecting roofs and attics.

Compensation range: The salary range for this position is: $57,970 - $97,820.

USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

 

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

 

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

 

For more details on our outstanding benefits, visit our benefits page on

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

 

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Not Specified
Inside Property Adjuster (PHOENIX)
🏢 Usaa
Salary not disclosed
Phoenix, AZ 6 days ago

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

As a dedicated Property Adjuster, you will work within defined guidelines and framework, investigate, evaluate, negotiate, and settle low to moderate complexity property insurance claims. You will confirm/analyze coverage, recognize liability exposure and negotiate equitable settlement in compliance with all state regulatory requirements. You will recognize and empathize with members’ life events, as appropriate.

This hybrid role requires an individual to be in the office 3 days per week. This position can be based in one of the following locations: San Antonio, TX, Phoenix, AZ, Colorado Springs, CO, Tampa, FL or Chesapeake, VA. Relocation assistance is not available for this position.

This is an experienced desk based Property Adjuster role working in a telephone concentrated environment without physical inspection of loss. This is an hourly, non-exempt position with paid overtime available. Training will be approximately 12 weeks, Monday to Friday and hours may vary by location. Upon successful completion of training, employees will transition to an eight-hour work shift ranging between 8:00 am – 5:30 pm (local time) Monday to Friday with availability for occasional evenings and weekends based on business needs.

What you'll do:

  • Proactively manages assigned claims caseload comprised of claims with low to moderate complexity damages that require commensurate knowledge and understanding of claims coverage.

  • Partners with vendors and internal business partners to facilitate low to moderate complexity claims resolution. May also involve external regulatory coordination to ensure appropriate documentation and compliance.

  • Investigates claim damages by conducting research from various sources, including the insured, third parties, and external resources. May identify and resolve potential discrepancies and identifies subrogation potential resulting from unusual characteristics.

  • Identifies coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate. Determines coverage through analyzing investigation information involving low to moderate complexity policy terms and contingencies.

  • Determines and negotiates low to moderate complexity claims settlement. Coordinates with management for guidance on assessing settlement amounts outside of authority limits to support managing claims outcomes.

  • Maintains accurate, thorough, and current claim file documentation throughout the claims process.

  • Applies knowledge of estimating technology platforms and virtual inspection tools to prepare and manage low to moderate complexity property insurance claims estimates

  • Recognizes and addresses jurisdictional challenges such as applicable legislation and construction considerations.

  • Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours.

  • May be assigned CAT deployment travel with minimal notice during designated CATs.

  • Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed.

  • Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. 

What you have:

  • High School Diploma or General Equivalency Diploma.

  • 1 year of customer service, military leadership, construction related industry/insurance experience and/or experience handling low complexity property claims

  • Knowledge of estimating losses using Xactimate or similar tools and platforms.

  • Demonstrated negotiation, investigation, communication, and conflict resolution skills.

  • Working knowledge and understanding of claims contracts as well as application of case law and state laws and regulations.

  • Ability to prioritize and multi-task, including navigating through multiple business applications.

  • May need to travel up to 25% of the year (local & non-local) and/or work catastrophe duty when needed.

  • Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts.

What sets you apart:

  • 1+ years relevant property adjusting claims of moderate complexity

  • Experience desk adjusting residential property claims to include water, roof, and personal property

  • File ownership handling claims from start to finish (scoping the loss, assessing damages, estimating, interpreting policy, making coverage decisions, settlement)

  • Proficient in estimate writing using Xactimate and virtual tools (such as Claim X, Hover, and Hosta)

  • Currently hold an active P&C Adjuster license

  • Experience working directly for a standard insurance carrier

  • Experience in a all center environment

  • US military experience through military service or a military spouse/domestic partner

Physical Demand Requirements:

  • May require the ability to crouch and stoop to inspect confined spaces, to include attics and go beneath homes into crawl spaces.  

  • May need to meet all USAA safe driving requirements including verification of driving record through MVR & possession of valid driver’s license.

  • May require the ability to lift a minimum of 35 pounds to include lifting a ladder in and out of the trunk of a car.

  • May require the ability to climb ladders and traverse roofs, this includes the ability to work at heights while inspecting roofs and attics.

Compensation range: The salary range for this position is: $57,970 - $97,820.

USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

 

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

 

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

 

For more details on our outstanding benefits, visit our benefits page on

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

 

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Not Specified
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