Salesforce Stock Jobs in Haddonfield
60 positions found
Job Description
We are seeking a detail-oriented Email Developer to handle the technical build and deployment of email campaigns. This role focuses on the hands-on development and implementation of emails using Salesforce Marketing Automation, working from client-provided specifications and creative assets.
Key Responsibilities
Email Development
- Code and build responsive email templates in Salesforce Marketing Automation based on client-supplied specifications
- Develop email campaigns using HTML/CSS and platform-specific scripting languages
- Implement dynamic content, personalization tokens, and conditional logic as specified
- Configure tracking parameters, links, and UTM codes according to requirements
*Data Management
- Import and manage subscriber data from client-provided databases into Salesforce Marketing Automation
- Perform data segmentation and list creation based on client criteria
- Ensure data integrity and compliance with email marketing regulations
- Execute data cleansing and deduplication processes as needed
Campaign Deployment
- Schedule and deploy email campaigns according to client timelines
- Conduct pre-deployment testing including rendering tests across email clients and devices
- Monitor campaign deployment for technical issues and resolve any sending errors
- Execute A/B tests as directed by client specifications
Technical Quality Assurance
- Perform thorough QA checks on all email code before deployment
- Debug HTML/CSS issues and ensure cross-client compatibility
- Verify correct data mapping and personalization tokens
- Validate that emails render properly across all major email clients and devices
Technical Documentation
- Generate post-deployment technical reports on delivery rates, bounces, and technical performance
- Document email build procedures and technical configurations
- Maintain deployment schedules and technical specifications
- Create and update development guidelines and code standards
Required Qualifications
- 2+ years of hands-on email development experience with Salesforce Marketing Cloud or similar platforms
- Expert-level HTML/CSS skills specifically for email development
- Proficiency in AMPscript, SQL, or similar scripting languages for dynamic content
- Experience with responsive email design and mobile optimization
- Strong understanding of email client rendering quirks and workarounds
- Experience with data imports, list management, and segmentation
- Knowledge of email authentication protocols (SPF, DKIM, DMARC)
- Strong attention to detail and ability to follow technical specifications precisely
Preferred Qualifications
- Salesforce Marketing Cloud Email Specialist or Developer certification
- Experience with email automation workflows and journey builders
- Knowledge of JavaScript for interactive email elements
- Familiarity with API integrations for data transfer
- Experience with version control systems (Git)
- Understanding of CAN-SPAM, GDPR, and other email compliance requirements
This position requires strong technical development skills and meticulous attention to code quality, with the ability to accurately build and deploy emails according to client specifications. The ideal candidate will be process-oriented and comfortable working with detailed technical requirements and tight deadlines. Preference will be given to candidates that can work onsite at our Moorestown, NJ location.
SEBPO is seeking a high-performing Senior Account Manager who is already thriving in a client-facing role and ready to own complex, multi-channel enterprise partnerships.
This is a hybrid position based in our Marlton, NJ office (3 days per week onsite).
This role is about more than retention — it’s about strategic growth, expansion, and executive-level impact within a BPO/outsourcing environment.
What You’ll Do
- Own a portfolio of high-value enterprise accounts
- Drive client satisfaction, retention, and revenue expansion
- Identify and close growth opportunities across services
- Lead Quarterly Business Reviews (QBRs) and Executive Briefings
- Partner cross-functionally with Delivery, Operations, and Implementation teams
- Build trusted relationships with senior client stakeholders
- Maintain accurate pipeline forecasting (Commit / Outlook / Upside) in Salesforce
- Travel as needed to strengthen partnerships
What You Bring
- Currently in a client-facing Account Manager role with proven track record of growing BPO or outsourcing client accounts
- 5+ years in BPO, Managed Services, or outsourcing
- Executive presence with strong presentation and negotiation skills
- Comfortable with data storytelling and using KPIs to drive decision-making
- Experience collaborating with global delivery centers (LATAM, APAC, South Asia)
- Familiarity with marketing services, digital operations, or offshore staffing
- Proficiency in Salesforce and Google Workspace
Why Join SEBPO?
You’ll manage strategic enterprise partnerships, influence executive decision-makers, and directly impact revenue growth in a global outsourcing organization built for scale.
If you’re ready to elevate from account management to strategic partnership leadership — we’d love to connect.
Apply today or message us to learn more.
Who you are:
College degree or equivalent/applicable experience
3-5 years of experience working in a complex sales environment, where multiple people are involved in the purchasing decision and there is a solution based selling approach
A proven track record of verifiable sales success driving growth with a consultative, strategic selling approach
Business-to-business sales experience, with preference given to those with distribution experience and a scientific background and/or having work in a laboratory or research environment
Demonstrated capability to effectively utilize best in class selling processes (e.g. SPIN, Challenger, Miller Heiman) and technology platforms including and Qlikview
What we are looking for:
Science or manufacturing research background preferred
Excellent communication and team interaction skills, routinely interacting with customers, manufacturers, and staff
Ability to carry on a business conversation with business owners and decision makers
Ability to handle difficult situations and interactions
Ability to work independently and successfully manage time and territory
Excellent analytical skills and ability to sell strategically within an account
Ability to understand individual customer operations
Willingness to travel to customer locations
Computer Knowledge (Microsoft Office)
How you will thrive and create an impact:
Provide Avantor solutions to customers across assigned market segments.
Manage a territory consisting of many customers across various markets.
Prospect and establish new customers by managing a sales pipeline and developing and delivering proposals to customers by illustrating Avantor's value proposition.
Sell consultatively, detailing products, determine customer needs and requirements, and make recommendations to both prospects and customers of the various solutions Avantor can offer their business.
Work with sales management to develop strategic territory business plans for achievement of sales growth and quota attainment.
Work in conjunction with sales management team providing proposals and implementing sales strategies to achieve sales growth.
Build and sustain relationships with customers and ensure customer satisfaction and loyalty.
Manage Avantor's vast product portfolio and execute and implement company defined sales and marketing strategies.
Expand Avantor's role with existing customers by developing retention strategies illustrating Avantor's value proposition in conjunction with evolving customer requirements.
Leverage available resources to effectively implement company marketing plan, strategies and sales processes.
Represent and develop strong relationships with manufacturers.
Work directly with local manufacturer representatives to develop and continually improve product knowledge, arrive at most favored pricing, and improve account profitability.
Performs other duties as assigned.
Disclaimer:
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer.
Why Avantor?
Dare to go further in your career. Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science.
The work we do changes people's lives for the better. It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his mom's voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills and grow your career at Avantor.
We are committed to helping you on this journey through our diverse, equitable and inclusive culture which includes learning experiences to support your career growth and success. At Avantor, dare to go further and see how the impact of your contributions set science in motion to create a better world. Apply today!
EEO Statement:
We are an Equal Employment/Affirmative Action employer and VEVRAA Federal Contractor. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law.
If you need a reasonable accommodation for any part of the employment process, please contact us by email at let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.
For more information about equal employment opportunity protections, please view the Know Your Rights poster.
3rd Party Non-Solicitation Policy:
By submitting candidates without having been formally assigned on and contracted for a specific job requisition by Avantor, or by failing to comply with the Avantor recruitment process, you forfeit any fee on the submitted candidates, regardless of your usual terms and conditions. Avantor works with a preferred supplier list and will take the initiative to engage with recruitment agencies based on its needs and will not be accepting any form of solicitation.
Job Description:
We believe in bold ideas, diverse perspectives, and the drive to transform knowledge into impact. Here, your curiosity fuels progress, your voice shapes innovation, and your ambition helps redefine what's possible within science and learning. We are a culture that obsesses over impact, challenges, and drives what's next to power infinite possibilities for our customers, colleagues and society at large.
About the Role:
Customer Success Managers are responsible for maximizing digital implementation, usage, retention, and expansion of Wiley's digital solutions. Working closely with their DLE or Account Manager, the Customer Success Managers bring their expertise to provide a range of services to customers including developing successful course implementation solutions, training, course fulfillment/setup, monitoring course usage, and trends, and driving digital conversions and account expansions. The Customer Success Manager is responsible for reconfirming existing business with faculty and guaranteeing increased platform retention.
The Customer Success Manager will be a key resource in delivering Wiley's commitment to exceptional customer advising, support, retention, and expansion of digital usage in their territory. They will work with existing and new customers to create and implement their digital solutions. They will work with their DLE or AM partner to expand their digital footprint.
Job Responsibilities:
Responsible for reconfirming and retaining current customers while expanding digital usage at installed base accounts.
Responsible for assisting faculty in implementing and integrating Wiley's digital solutions.
Consult with instructors on implementation and curriculum design. Execute individual and departmental training plans.
Collaborate with DLE/Account Manager to review the status of opportunities, existing business, and expansion opportunities.Partner with DLE/AM to identify priority customers and participate in effective retention strategies to reduce digital churn and ensure a superior experience for our installed customers.Carve out separate retention strategies for priority accounts/adoptions vs. all other adoptions.
Drive and support pilots across the territory with follow-up, surveys, assistance with the platform, and questions. Assist AM with converting the pilot to an adoption.
Collaborate with DLE/AM partner weekly or biweekly on adoption strategies to effect expansion and digital penetration.
Proactively follow up with customers to ensure a positive experience using Wiley products and promote new features and functionality specific to their user experience.
Conduct re-training with keycustomers to ensure all large adoption customers are "power users."
Provide deep integration support on various LMS / LTI implementations.
Provide regular account and adoption intelligence in SFDC after working with customers. Confirm/Update Inclusive Access (IA) readoption Opps in SFDC for enrollment, Won/Lost stage, instructors contact info on IA adoptions. Maintain Bookstore communication and relationships to obtain IA adoption details, IA processes, and work order details.
Analyze and drive digital usage data via activations reports for priority adoptions after back-to-school period ends.
Review Vendor reports at specific times during the season for IA courseware adoptions, confirm with bookstore or instructor if additional information is needed, review and update opp in SFDC, Set to IA in CAP. Follow up on non-responders of IA confirmations at the end of each season.
Qualifications:
Undergraduate degree
2-4 years of relevant work experience in a similar function
Previous customer service, sales support and tech product support exposure
Able to lead effective presentations to internal and external customers, in both large groups and one-on-one settings.
User experience knowledge with a CRM platform, preferably Salesforce
Strong written and verbal communication skills
Excellent organization and time management skills
Ability to learn and apply technical expertise with new and existing platforms.
Strong skill set to train and implement digital solutions.
Self-starter with the ability to maximize time and generate high ROI by leveraging strong listening skills to understand and execute digital solutions.
Adaptable: can navigate complex sales processes with multiple decision makers
We power infinite possibilities.
For more than 200 years, we've transformed knowledge into discoveries that shape the world. Today, our global team of innovators, creators, and experts is driving what's next in science, education, and publishing-creating impact that reaches everywhere.
We're not just observers of progress. We're the ones accelerating scientific breakthroughs, advancing learning, and sparking innovation that redefines entire fields and improves lives.
Here, your talent matters. Your ideas have room to grow. And your work creates breakthroughs that can change everything.
Wiley is an equal opportunity/affirmative action employer. We evaluate all qualified applicants and treat all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, protected veteran status, genetic information, or based on any individual's status in any group or class protected by applicable federal, state or local laws. Wiley is also committed to providing reasonable accommodation to applicants and employees with disabilities. Applicants who require accommodation to participate in the job application process may contact for assistance.
We are proud that our workplace promotes continual learning and internal mobility. Our values support courageous teammates, needle movers, and learning champions all while striving to support the health and well-being of all employees. We offer meeting-free Friday afternoons allowing more time for heads down work and professional development, and through a robust body of employee programing we facilitate a wide range of opportunities to foster community, learn, and grow.
We are committed to fair, transparent pay, and we strive to provide competitive compensation in addition to a comprehensive benefits package. The range below represents Wiley's good faith and reasonable estimate of the base pay for this role at the time of posting roles either in the United Kingdom, Canada or USA. It is anticipated that most qualified candidates will fall within the range, however the ultimate salary offered for this role may be higher or lower and will be set based on a variety of non-discriminatory factors, including but not limited to, geographic location, skills, and competencies.
When applying, please attach your resume/CV to be considered.
Salary Range:
42,000 USD to 60,667 USD#LI-KW1Job Posting Title:
Customer Success ManagerLocation:
Remote, NC, USAWe are a U.S.-based, privately held, mid-sized company operating in the aftermarket industrial sector. With a global footprint, we provide engineering services and repair solutions for high efficiency pumping equipment across key industries including oil and gas, steel, nuclear, and pulp and paper. With our corporate headquarters in Chicago, IL, our company prides itself on technical expertise, customer service, and strategic growth across international markets.
We are offering a home-based remotely based sales opportunity for an Account Manager position.
This person will be responsible for the identification, development and implementation of sales strategies and customer solutions in a defined territory and specific customer base in the Refinery, Power Plants, and Oil and Gas markets located in and along the territory within:
Territory – Western Pennsylvania, Western New York and West Virginia.
Sales responsibilities will be for aftermarket pump repairs plus parts, reliability services, sensors and field service within your assigned region. You will be conducting business development activities, cultivating customer relationships, identifying opportunities for growth, closing new business and ensuring business objectives/strategies are met within a company with a supportive culture, including our technical and sales resources to help you be successful in your role. You will have many resources available to you including a 5,000 HSP test lab, strong engineering support, high quality marketing tools, including media, brochures, case studies and training resources. You will also have access to experienced shop personnel who believe in providing our customers with a high-quality value solution.
Essential Job Accountabilities:
- Maintain current relationships with key accounts and prospect new customers continuously.
- Execute sales calls and identify new opportunities with both existing customers and new accounts in assigned geographical area.
- Grow sales within geographic territory in alignment with assigned revenue and new account development targets.
- Report sales activities in Salesforce CRM Software.
- Provides continuous improvement in sales coverage and effectiveness developing key areas and markets to include market share information and action plans.
- Provide technical support to customers and interfaces with engineering to assure best hydraulic fit and optimal equipment efficiency.
- Develop sales forecasts for the region.
- Define and assist management in developing solution-based proposals that will demonstrate product value to new and existing customers while optimizing revenue and profit of sale.
- Participate in weekly production /sales meeting to inform management of current and future activity.
- Work collaboratively with operations to identify and maximize margins and business profitability.
- Attend trade shows and industry events that impact business and build customer rapport.
- Effectively promote all of Hydro's value-added products and services, utilizing a "Total Solutions" sales strategy.
- Continuously build the Hydro brand, both in person and in social media presence.
- Manage travel and entertainment expenses in accordance with budgets and corporate policies.
- Travel up to 75% for in-person meetings at customer facilities within assigned geographic territory.
Job Requirements:
To perform the job successfully, an individual should demonstrate the following competencies:
- Minimum education requirements include technical degree (mechanical engineering preferred) or equivalent combination of experience and education.
- 5 years prior experience as a Sales Engineer, Field Service Engineer or mechanical engineer or similar.
- Experience and knowledge of aftermarket service and solutions related to rotating equipment primarily with pumps.
- Superior technical skills with an in-depth knowledge of various types of pumps and pumping systems and a demonstrated knowledge of historical pump information along with a solid understanding of theoretical pump technologies.
- Strong business acumen and understanding of profitability in a service business environment
- Possess the ability to define problems, collect data and establish facts and valid conclusions.
- Have outstanding Customer Service skills and abilities in conjunction with a positive attitude and demeanor in sales settings and at site facilities.
- Proficient computer skills including Microsoft suite applications, with above average Excel and CRM experience.
- Must possess a high attention to detail, have exceptional time management skills.
- Have strong analytical and problem solving skills with an understanding of the root cause failure analysis process.
- Ability to facilitate solutions in a fast paced, complex technology, and business environment.
- Ability to work independently and be self-motivated while also being able to work effectively in a team environment.
Work Environment:
- Work is generally performed in a office environment and there will be instances that require activities in an industrial setting.
- Individual is required to comply with safety standards and regulations and use proper PPE.
We offer a full benefits package with a matching 401k and an entrepreneurial opportunity in a privately held organization.
Freelance Sales Director Global Technology Staffing & Remote Workforce
Location: Philadelphia, Pennsylvania, United States.
Experience: 8+ Years
People Prime is a global talent solutions company specializing in helping organizations build high-performing technology teams through Remote hiring, Staff augmentation, and Offshore delivery models.
Headquartered in India, People Prime connects companies worldwide with highly skilled technology professionals across emerging and advanced digital domains. We enable organizations to scale faster by providing access to a curated network of experienced engineers, AI specialists, data professionals, and technology consultants who can work remotely or as part of distributed global teams.
People Prime focuses on enabling companies to hire high-quality remote technology talent from India, one of the world’s largest and fastest-growing technology talent markets. Through our strong recruitment ecosystem and technical screening process, we provide organizations with access to professionals across a wide range of digital and enterprise technologies.
- Artificial Intelligence & Machine Learning: Machine Learning Engineers: Generative AI Engineers: Prompt Engineers: Natural Language Processing (NLP) Specialists: Computer Vision Engineers: AI Model Training & Fine-Tuning Experts
- Data Engineering & Analytics: Data Engineers, Data Architects: Data Scientists: Big Data Specialists, Data Platform Engineers: Analytics & BI Professionals
- Cloud & DevOps: Cloud Architects (AWS, Azure, GCP): DevOps Engineers: Platform Engineers, Kubernetes Specialists: Infrastructure Automation Experts
- Software Engineering: Full Stack Developers: Backend Engineers: Frontend Engineers: Mobile Application Developers: Microservices & API Developers
- Enterprise Platforms: SAP Consultants: Salesforce Experts: ServiceNow Professionals: ERP & Digital Transformation Specialists
Key Responsibilities:
• Identify and acquire new clients seeking technology staffing or remote engineering teams
• Generate opportunities for contract staffing, staff augmentation, and distributed engineering teams
• Develop relationships with technology companies, startups, and enterprise clients
• Present People Prime’s global talent and offshore delivery capabilities
• Build and manage a strong pipeline of staffing opportunities
• Collaborate with delivery and recruitment teams in India to fulfill client requirements
• Negotiate client contracts, rate cards, and service agreements
• Track hiring trends in AI, data engineering, cloud, and software development
Required Qualifications:
• 8+ years’ experience in IT staffing business development or recruitment sales
• Proven track record of generating staffing opportunities and closing new clients
• Strong network within technology companies, startups, or enterprise organizations
• Experience selling staff augmentation or contract staffing services
• Excellent communication, negotiation, and relationship management skills
Preferred Experience:
• Experience selling offshore technology talent or remote engineering teams
• Exposure to hiring in AI, data engineering, cloud, or software development domains
• Understanding of distributed workforce and remote hiring models
Success Metrics:
Success in this role will be measured by:
• New client acquisitions
• Remote staffing requirements generated
• Revenue from staffing engagements
• Successful onboarding of consultants
• Client retention and satisfaction
Performance expectation:
Minimum 4 Contract placements per month
Compensation:
USD 1500 Payable on Every AI/ Technology Contractor Successful onboarding ( Minimum 5 Onboards Expected Every Month )
6% of gross margin for the first 6 months of each engagement
Why Join People Prime:
• Sell high-demand global technology talent solutions
• Work with a scalable offshore delivery model with great cost advantage to clients
• High earning potential with strong commission structure
• Exposure to fast-growing sectors such as AI, cloud, and data engineering
• Opportunity to build long-term partnerships with global technology companies.
Join MD Newsline
Empowering Healthcare Professionals & Advocates Through Engaging Content and Technological Innovation
Are you passionate about healthcare, technology, and sales? Join us in shaping the future of medical media as Sales Director. We create cutting-edge, engaging content for healthcare professionals and patient advocates, blending expertise in media with next-generation technology to drive better outcomes in healthcare communication.
Looking for applicants in Chicago, New York City, or Philadelphia.
We’re seeking a dynamic and strategic Sales Director to lead our commercial strategy, grow our book of pharmaceutical clients, and drive revenue across our media, content, and campaign offerings. This is a leadership role ideal for someone with deep experience in pharmaceutical media sales or marketing partnerships, who thrives on building lasting relationships and leading high-performing teams.
About MD Newsline
MD Newsline is a health communications and technology company dedicated to providing essential medical resources to healthcare professionals and health advocates. Our platform offers a wide range of content focused on disease education, clinical trial updates, medical research insights, patient adherence strategies, and industry best practices. Our mission is to elevate patient outcomes and empower healthcare providers with vital medical knowledge.
What You’ll Do
As Sales Director, you will:
- Develop and lead the overall sales strategy, including annual planning, goal-setting, and forecasting
- Build and maintain strong relationships with key stakeholders across pharmaceutical and biotech companies, agencies, and media partners
- Identify and secure new business opportunities with existing and prospective clients across medical content, custom programs, and digital advertising
- Lead, grow, and mentor a sales team to meet and exceed revenue goals
- Collaborate with marketing, product, and editorial teams to shape go-to-market plans and elevate offerings
- Represent MD Newsline at major medical conferences and industry events
- Partner with leadership to develop strategic pricing, packaging, and account expansion strategies
- Track pipeline performance and client KPIs, adjusting tactics to maximize results
- Serve as the voice of the client internally, ensuring delivery of best-in-class service and solutions
What You’ll Bring
We’re seeking candidates with:
- 7+ years of experience in pharmaceutical or healthcare industry sales, preferably within medical media, marketing services, or digital publishing
- Proven track record of securing and growing large-scale partnerships with pharma clients and/or agencies
- Strong understanding of HCP marketing and pharmaceutical commercialization
- Excellent leadership, team-building, and communication skills
- Comfortable leading high-stakes conversations with brand leads, agency buyers, and executive stakeholders
- Strategic thinker who thrives in a fast-paced, entrepreneurial environment
- Experience with CRM and sales enablement tools (e.g., HubSpot, Salesforce)
- Ability to travel for client meetings, conferences, and industry events
Preferred Qualifications:
- Experience selling medical education, peer-to-peer campaigns, or unbranded content
- Familiarity with healthcare media or marketing solutions.
- Bachelor's degree in business, marketing, or a related field.
What We Offer
We believe in rewarding talent with a competitive and comprehensive compensation package:
Base ($120,000 to $200,000/year) + Bonus + Sales Incentives + Profit Sharing + Long-Term Incentive Plan + Benefits + 401K Match
- Performance Bonuses: Annual bonuses tied to your success, with significant earning potential.
- Long-Term Incentive Plan (LTIP): Be a part of the company’s long-term growth and success.
- Profit Sharing: Share in the success of the company through our profit-sharing plan.
- Benefits: Comprehensive health, dental, and vision coverage.
- Flexible Time Off: Policies designed to let you take time off to be at your best, both at work and in life.
Why Join Us?
At MD Newsline, you’ll be at the forefront of healthcare media innovation, working with some of the brightest minds in the industry. We foster a collaborative and inclusive culture where creativity thrives and careers flourish.
We are proud to be an Equal Opportunity Employer, committed to diversity and inclusion in all its forms. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, national origin, age, disability, veteran status, or any other legally protected status.
Ready to Transform Healthcare Communication?
If you’re ready to make an impact, grow your career, and be part of a forward-thinking team, we’d love to hear from you. Apply now to start your journey with us!
At Dollar General, our mission is Serving Others! We value each and every one of our employees. Whether you are looking to launch a new career in one of our many convenient store locations, distribution centers, store support center or with our private fleet team, we are proud to provide a wide range of career opportunities. We are not just a retail company; we are a company that values the unique strengths and perspectives that each individual brings. Your difference truly makes a difference at Dollar General. How would you like to Serve? Join the Dollar General journey and see how your career can thrive.
Dollar General Corporation has been delivering value to shoppers for more than 80 years. Dollar General helps shoppers Save time. Save money. Every day. by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations.
Job DetailsGeneral Summary:
Function as a cashier and/or stocker and act in a lead capacity in the absence of the store manager or assistant store manager. Assist in setting and maintaining plan-o-grams and programs. Provide exemplary customer service. Perform other duties as necessary to maximize profitability, customer satisfaction, and teamwork, while protecting company assets and reducing losses.
Duties and Essential Job Functions:
- Unload trucks according to the prescribed process for the store.
- Follow company work processes to receive, open and unpack cartons and totes.
- Stock merchandise; rotate and face merchandise on shelves and build merchandise displays.
- Restock returned and recovered merchandise.
- Order zones and drop shipment categories, following prescribed ordering practices, as assigned by the store manager.
- Assist in plan-o-gram implementation and maintenance.
- Assist customers by locating merchandise.
- Bail cardboard and take out trash; dust and mop store floors; clean restroom and stockroom.
- Greet customers as they enter the store.
- Maintain register countertops and bags; implement register countertop plan-o-grams.
- Operate cash register and flatbed scanner to itemize and total customer's purchase; bag merchandise.
- Collect payment from customer and make change.
- Clean front end of store and help set up sidewalk displays.
- Help to maintain a clean, well-organized store and facilitate a safe and secure working and shopping environment.
- Provide superior customer service leadership.
- Follow company policies and procedures as outlined in the standard operating procedures manual, employee handbook, and company communications.
- Open and/or close the store under specific direction of the area manager.
In the Absence of the Store Manager or Assistant Store Manager:
- Authorize and sign for refunds and overrides; count register; make bank deposits.
- Assist in maintaining strict cashier accountability, key control, and adherence to company security practices and cash control procedures.
- Monitor cash levels and make appropriate drawer pulls as directed by the store manager.
- Monitor cameras for unusual activities (customers and employees), if applicable.
- Supply cashiers with change when needed.
- Complete all required paperwork and documentation according to guidelines and deadlines as assigned.
Knowledge and Skills:
- Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.
- Knowledge of cash handling procedures including cashier accountability and deposit control.
- Ability to perform IBM cash register functions.
- Knowledge of cash, facility and safety control policies and practices.
- Effective interpersonal and oral & written communication skills.
- Understanding of safety policies and practices.
- Ability to read and follow plan-o-gram and merchandise presentation guidance.
Work Experience and/or Education:
- High school diploma or equivalent and six months of supervisory experience (or related experience/training) preferred.
Working Conditions:
- Frequent walking and standing
- Frequent bending, stooping, and kneeling to run check out station, stock merchandise and unload trucks; which may also require the ability to push and/or pull rolltainers for stocking merchandise
- Frequent handling of merchandise and equipment such as handheld scanners, pricing guns, box cutters, merchandise containers, two-wheel dollies, U-boats (six-wheel carts), and rolltainers
- Frequent and proper lifting of up to 40 pounds; occasional lifting of up to 55 pounds
- Occasional climbing (using step ladder) up to heights of six feet
- Fast-paced environment; moderate noise level
- Occasional exposure to outside weather conditions
- Occasional or regular driving/providing own transportation to make bank deposits, attend management meetings and travel to other Dollar General stores.
Relocation assistance is not available for this position. Dollar General is pleased to offer a wide range of benefit programs designed to care for the physical, mental and financial well-being of our employees and their families. Available benefit programs include health insurance coverage options, a variety of supplemental programs, 401(k) savings plan, paid sick leave (where required by law), vacation, paid maternity and parental leave, and many more. Eligibility and waiting period requirements may apply. See /benefits for additional details.
Dollar General Corporation is an equal opportunity employer. Note: Applications will remain open until a candidate is selected and has accepted.
New hire starting pay range: 16.42 - 16.67
At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics, and gaming merchandise, we take pride in offering a wide range of products that cater to the needs and desires of gamers worldwide. Our mission is to create unforgettable experiences for our customers by constantly pushing the boundaries of what's possible. Whether you're a hardcore gamer or just starting out, we've got something for everyone. Join us in our mission to shape the future of gaming and bring the best gaming products to the world!
Working with minimal supervision, the Assistant Store Manager supports the Store Manager in all facets of store operations. Using elements of GameStop's buy, sell, trade, and reservation business model, the Circle of Life, the Assistant Store Manager develops and promotes a sales culture by creating individualized and complete solutions for every guest and providing outstanding guest service experiences through professional conduct and shared passion for gaming. You will be responsible for ensuring that products are easy to see and buy, building sales by sharing product and gaming knowledge with guests, providing a clean, organized environment in which to shop, and growing guest loyalty and repeat business. This position supervises Sales Associates and Retail Keyholders in the absence of the Store Manager.
Essential Job Duties and Responsibilities
- Provide best-in-class guest service: promptly greet guests; respond to guest questions/concerns quickly, effectively, and courteously; assist guests with meeting their video gaming needs; inform guests of special promotions; recommend additional items as appropriate; apply all selling behaviors during every transaction and thank every guest for shopping at GameStop; prioritize guests over tasks and demonstrate that commitment by circulating throughout the store.
- Support the total shopping environment, including visual and operational elements, current sales initiatives, and the guest relationships that lead to sales and repeat business.
- Promptly and accurately process guest purchases/return transactions using Point?of?Sale (POS) computer system via PC keyboard, including making correct changes, placing merchandise in a bag, providing a receipt, and ensuring top notch guest service.
- Respond to guest comments or questions in person or on the phone; answer phone calls promptly, courteously and professionally, using the phone greeting provided by GameStop; when appropriate, escalate customer issues and complaints to the Store Manager in a timely and professional manner.
- Promote GameStop's unique guest benefits, e.g., new title reservations program, trade-in program, and Pro Rewards guest loyalty program.
- Assist the Store Manager with setting guest service expectations for store associates and training store associates in all aspects of their job responsibilities, including company/store policies, procedures, practices, and guidelines.
- Observe associate performance, provide timely and appropriate feedback to Store Manager, and address unsatisfactory performance as directed, ensuring all store associates are aligned with company and store guest service expectations.
- Provide timely and appropriate recognition and feedback to all store associates concerning performance; regularly input written feedback for each store associate into Workday / HR service management system in partnership with the Store Manager.
- In partnership with the Store Manager, ensure store associates have completed all onboarding, job training, and compliance training PRIOR to opening or closing a shift on their own. Associates should know all aspects of their jobs, including all company/store policies, inventory control and loss prevention practices including scam awareness, safety best practices, financial protocol, and ethical responsibilities.
- Along with the Store Manager, schedule store associates ensuring that the scheduling guidelines are followed, and all breaks and meals are accounted for as required. Supervise staffing levels to achieve optimum guest service at all times and ensure that best?in?class guest service is consistently provided.
- Approve payroll, enter paid time off e.g. wellness, make time edits, and verify that store associates are paid for all time worked.
- Ensure that all areas of the store, including restrooms, are clean, organized, and merchandised per company guidelines and all store fixtures and equipment are in proper working order.
- Ensure Omni-Channel orders are fulfilled and shipped daily.
- Protect company assets through effective inventory control and loss prevention practices including scam awareness, safety best practices, and delivering bank deposits as required; visually inspect associates' packages and/or belongings at store closing or at the end of a shift as appropriate. Communicate any concerns or issues to the Store Manager.
- Support store team in meeting and exceeding sales, profit, and shrink goals and complete required administrative and operational duties.
- Perform store inventory counts, stock/restock merchandise on shelves and fixtures, and move products from the stock room to the front of the store to ensure that all products in the store are represented, organized, and alphabetized on the sales floor.
- Count, balance, and reconcile daily business transaction totals correctly and accurately in the POS system. Ensure that all closeout paperwork for daily business transactions and bank deposit slips are completed correctly and accurately; ensure store has sufficient cash and change for sales transactions; make bank deposits daily or per established guidelines.
- Verify all shipments for discrepancies/shortages and record any discrepancies in the POS system; conduct merchandise counts/inventories and communicate discrepancies to Store Manager/District Manager.
- Process defectives/recalls and stock pulls accurately and promptly, ensuring that all boxes are properly labeled and include packing lists.
- Maintain awareness of associate and guest safety; identify and immediately address potentially hazardous situations. Report any injuries promptly per company guidelines.
- Assist in maintaining store records/files in a neat and organized manner; help ensure that manuals are up to date.
- Supervise and delegate tasks to Sales Associates and Retail Keyholders in absence of Store Manager.
- Consistently adhere to GameStop policies and procedures, including, but not limited to, all policies and procedures in the Associate Handbook and the Code of Standards, Ethics & Conduct.
- Adhere to all opening and closing procedures.
Qualifications*
- Must provide proof of identity and eligibility to legally work in the United States.
- Must be at least 18 years old.
- High school diploma or equivalent required; associate's or accredited bachelor's degree with an emphasis in business, marketing, merchandising, or related field preferred.
- At least 6 months of retail management experience preferred.
- At least 2 years of retail sales, guest service, and/or management experience preferred.
- Video game knowledge preferred.
Key Job Skills and Abilities
- Possess an outgoing and welcoming personality with strong people skills.
- Provide genuine and individualized assistance to every guest during every visit.
- Demonstrate clear verbal and written communication and listening skills, both in person and on the phone, using spoken and written English; bilingual English/Spanish speaking and writing skills preferred.
- Achieve objectives in a fast-paced, rapidly changing environment.
- Work independently and within a team to perform all tasks as assigned and in a timely manner.
- Meet associate performance expectations, including, but not limited to, attendance, personal appearance, safety, and respectful workplace.
- Operate Point-of-Sale (POS) computer system.
- Possess basic mathematics (addition, subtraction, multiplication, division, currency) and alphabetizing skills.
- Complete required paperwork properly.
- Carry out instructions furnished in written, oral or diagram form.
- Execute financial tasks in strict accordance with company policy.
- Work a flexible schedule, including extended hours/days as necessary, including nights, weekends, and some holidays. Minimum of 3 days/week availability.
- Constructively manage pressure and adapt to stressful situations without impact on guest interactions; be creative and a problem solver.
- Be reliable and trustworthy; always use good judgment.
- Able to work alone. Stand and move throughout the store unassisted for up to 12 hours per day.
- Bend, stoop, crouch, balance, stretch, reach with arms/hands, climb on ladders, lift merchandise weighing up to 30 lbs. from ground level to minimum height of 4 feet, and utilize other basic fine and gross motor skills.
- Possess or acquire during employment onboarding a working understanding of military ranks and related insignia (applies only to positions in stores located on military bases).
Plan, coordinate, and facilitate events (including kids birthday parties) within a Michaels store to provide a stress-free, fun, and engaging experience for guests. Deliver friendly customer service by helping customers shop at our store and find what they're looking for. Ensure all customers receive a fast and friendly checkout experience. Complete operational tasks including truck unload, merchandise duties, and maintaining store recovery standards as needed to deliver our Brand Promises.
Event Coordination- Plan and coordinate multiple events at once including children's birthday parties and other craft classes or events.
- Engage with clients of all ages, from 4 to 94+, by creating an environment of fun and creativity.
- Demonstrate and instruct party participants in the completion of craft projects, perform face painting and other activities.
- Facilitate and implement party add-ons such as goody bags, balloons, etc. to company standards.
- Communicate events with clients and store team members.
- Complete administrative tasks such as answering emails, making phone calls, and completing paperwork as needed.
- Adjust plans and events based on client's feedback and needs.
- Create backup or emergency plans to be executed as needed.
- Ensure client satisfaction for scheduled events.
- Uphold the company's cleanliness and safety standards. Set up, break down, and clean before and after each event.
- Help customers shop, locate products, and provide them with solutions.
- Provide fast and friendly check out experience.
- Engage customers on benefits of Rewards program and Private Label Credit Cards and complete enrollments.
- Educate customer on Voice of Customer (VOC) survey.
- Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)
- Participate in the truck un-load, stocking and planogram (POGs) processes.
- Complete merchandise recovery and maintenance.
- Perform Store in Stock Optimization (SISO) and AD set duties as assigned.
- Support shrink and safety programs
- Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards.
- Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization's vision and values; project a positive image and serve as a role model for other Team Members
- Cross trained in Custom Framing selling and production.
- Participate in daily store cleanliness activities including (but not limited to) sweeping, vacuuming, dusting, and maintaining cleanliness of restrooms
Preferred Knowledge/Skills/Abilities
Preferred Type of experience the job requires
- Energetic and enthusiastic personality.
- The ability to handle job stress and interact effectively with others, including guests of all ages and co-workers, are essential functions of the job.
- Must have excellent people skills.
- Must have experience working with children and children's events.
- Must have good communication skills including written, verbal, and nonverbal communication as well as listening skills.
- Must have organizational skills, interpersonal skills, and creative problem-solving skills.
- Retail and/or customer service experience required
Physical Requirements
Work Environment
- Ability to remain standing for long periods of time.
- Ability to move throughout the store.
- Regular bending, lifting, carrying, reaching, and stretching.
- Lifting heavy boxes and accessing high shelves by ladder or similar equipment
- If you need help performing these essential functions of your job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available.
- Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends, and early mornings
Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.