Salesforce Jobs in Ks Remote

36 positions found

Project Manager
✦ New
Salary not disclosed
Kansas City, MO 1 day ago

We’re working with a growing organization seeking a Project Manager to support the planning and execution of multiple projects. This role will focus on coordinating schedules, managing project details, and ensuring projects are delivered on time and within budget.


Responsibilities

  • Manage mid-sized projects from planning through completion
  • Coordinate schedules and project activities with internal teams
  • Track project timelines, budgets, and key milestones
  • Identify and resolve project risks or issues
  • Communicate updates with stakeholders and customers
  • Support project documentation and reporting


Qualifications

  • Experience in project coordination, project management, or a related role
  • Strong organizational and communication skills
  • Ability to manage multiple projects and priorities
  • Proficiency with Microsoft Office


Preferred

  • Bachelor’s degree in Business, Project Management, or related field
  • 3+ years of relevant experience
  • Experience with Salesforce or similar CRM tools
  • PMP or similar certification
Not Specified
Director Of Lifecycle Services
✦ New
Salary not disclosed
Kansas City, MO 1 day ago

Position Overview


Marlen, headquartered in Riverside, MO is a global leader in premium food processing technologies. Marlen’s products have long set the standard for quality and performance in vacuum stuffing and pumping, portioning, size reduction, thermal processing, and food handling. Marlen has been trusted by the world’s leading food brands for over 70 years.


The Director of Lifecycle Services is a strategic, commercially focused executive responsible for transforming aftermarket performance into a scalable, customer centric, and highly profitable growth engine. This role is accountable for the financial performance, operational excellence, customer satisfaction, and team development

ensuring that aftermarket becomes a core driver of profitable growth.


As a key member of both the Duravant Lifecycle Services leadership team and the Marlen leadership team, the Director plays a pivotal role in driving aftermarket strategy, market expansion, revenue diversification, and aligning execution across engineering, operations, sales, finance, and the Duravant enterprise.


This position oversees all commercial activities related to parts and service sales and directs all technical and administrative service operations, including installation, repair, preventive maintenance, training, warranty management, and value-add solutions delivered at customer sites.


Candidates must bring proven leadership experience, strong supervisory and project management skills, and solid familiarity with the technologies incorporated into Marlen systems.


Essential Responsibilities

 

Strategic Leadership & Commercial Growth

  • Provide commercial leadership for all aftermarket functions, including parts sales, field service, project management, and value-added service offerings.
  • Serve as a senior leader within both the Duravant Lifecycle Services and Marlen leadership teams, contributing to executive-level strategic planning and decision-making.
  • Develop and execute a multi‑year aftermarket growth strategy centered on revenue expansion, margin improvement, and lifecycle value creation.
  • Build a structured commercial engine including pricing strategy, disciplined margin management, and proactive campaigns for parts, service, upgrades, and rebuilds.
  • Establish a customer‑centric vision that enhances responsiveness, lifecycle support, serviceability, and uptime performance.
  • Lead development of new predictable revenue service offerings while conducting ongoing competitive and market analysis to guide prioritization and ensure strategic fit.


Execution Discipline & Operational Excellence

  • Oversee recruitment, development, performance management, and daily operations for the Aftermarket team, ensuring adherence to Marlen and Duravant policies and procedures.
  • Draft, implement, and maintain policies, processes, and performance metrics that ensure operational efficiency and a high-quality customer experience.
  • Implement rigor in initiative prioritization and completion, ensuring that strategic projects are launched, progressed, monitored, and finished.
  • Build and enforce disciplined processes for scheduling, installed‑base intelligence, pricing, quoting, field reporting, and KPI review.
  • Improve operational results including response time, schedule adherence, first‑time fix rate, warranty cost reduction, and service profitability.
  • Reinforce compliance expectations: training completion, expense reporting, AR review participation, and activity.


Product & Market Development

  • Drive a culture of proactive customer engagement, rapid issue resolution, and full follow‑through
  • Strengthen feedback loops to capture field learnings and translate them into engineering, quality, and product‑improvement actions.
  • Partner with Sales and Marketing to build integrated go‑to‑market strategies that highlight Marlen’s lifecycle value.


Commercial Growth & Market Positioning

  • Direct and coordinate promotional efforts for aftermarket products and services to expand market share, attract new customers, and strengthen competitive positioning.
  • Strengthen feedback loops to capture field learnings and translate them into engineering, quality, and product‑improvement actions
  • Partner with Sales and Marketing to build integrated go‑to‑market strategies that highlight Marlen’s lifecycle value.


Cross‑Functional Influence & Alignment

  • Serve as the voice of the customer by facilitating cross‑functional alignment between engineering, operations, service, quality, and finance.
  • Drive clear communication, transparency, and accountability to eliminate silos and build trust across the leadership team.
  • Engage actively in Duravant Lifecycle Services enterprise initiatives and share best practices.


Leadership, Team Development & Culture

  • Build a high‑engagement, high‑accountability service culture with clearer priorities, transparent communication, and consistent follow‑through.
  • Create structured development plans, cross‑training programs, and succession readiness.
  • Reduce turnover by improving leadership presence, clarity of direction, and proactive team support.
  • Model mature conflict resolution, professional communication, and responsibility for resolving team issues


Position-Specific Competencies

  • Technical Job Knowledge
  • Strategic Commercial Leadership
  • Customer Focus & Responsiveness
  • Change Leadership, Execution Excellence & Prioritization
  • Cross-Functional Leadership
  • Facilitation Skills
  • Communication Proficiency
  • Teamwork, Collaboration, Leadership Presence & Trust Building
  • Managerial Influence
  • Comfort Working in a Matrixed Organization
  • Data driven decision making


Position Requirements

  • Bachelor’s degree in a technical or business discipline; MBA preferred
  • 10+ years of leadership experience with proven aftermarket commercial growth results 
  • Experience in food processing, or field service industries preferred
  • Demonstrated success creating scalable processes and improving service profitability.
  • Strong track record of improving customer‑experience metrics.
  • Proven ability to lead organizational change and engage cross‑functional teams
  • Strong financial acumen and accountability for P&L performance
  • Ability to engage effectively at all organizational levels and with customers, partners, and Duravant Operating Companies
  • Strong oral and written communication skills
  • Proven ability to influence, build consensus, and drive alignment across stakeholders
  • Proficiency with Office 365, CRM, and ERP systems
Not Specified
Outside Sales Representative
✦ New
Salary not disclosed
Kansas City, MO 1 day ago

Company Description

Pella Products of Kansas City, a locally owned distributor of Pella® Windows and Doors, specializes in providing a seamless window and door replacement experience. With over 40 years of service in the Kansas City metro area, including Overland Park and Olathe, we pride ourselves on being a trusted partner for homeowners. We offer a comprehensive range of Pella® products, including vinyl, fiberglass, and wood options, along with professional installation, prefinishing, and financing solutions. Our dedicated team of experts assists customers from product selection to post-sale service, ensuring long-term satisfaction for all window and door needs.


Role Description

The Outside Sales Representative role is a full-time, hybrid position in Lenexa, KS. This role is open to recent college graduates, early-career professionals, and experienced sales candidates looking to grow their careers.

This is a B2B sales role where you will generate leads, meet with potential clients, and build relationships to help grow the business. This includes identifying new customers, following up with prospects, and working with the sales team to reach goals. You will also use a consultative approach to understand customer needs and recommend the right products.

Training and support will be provided to help you grow your sales, communication, and industry skills. Experienced sales professionals can also leverage their background to grow business faster.


General Duties

  • Maintain and enhance existing customer relationships.
  • Provide outstanding customer service at all times.
  • Solve problems and professionally handle customer concerns.
  • Build strong customer relationships through follow-up, including personalized touches like thank-you notes.
  • Identify and follow up on new B2B business opportunities with builders and contractors.
  • Participate in daily outreach, including cold calls, emails, and meetings with prospects and clients.
  • Apply key sales steps to understand and influence prospects’ business needs.
  • Track and document prospecting and sales activities.
  • Communicate the value of Pella KC and the Pella Story clearly to clients.
  • Keep accurate customer records in Salesforce, including names, addresses, phone numbers, and other relevant information.
  • Provide accurate and honest information about products, pricing, contracts, and services.
  • Complete necessary paperwork to ensure smooth and timely delivery of products to customers.
  • Assist with minor deliveries, warranty, or service work as needed.
  • Use company tools and resources effectively (PAS Services, DesignWorks, PPKC Event spends).
  • Continuously learn about products, construction, and industry best practices to improve knowledge.
  • Work toward individual and team goals in a positive, goal-oriented environment.
  • Take personal responsibility for performance.
  • Work well with the team and contribute to a collaborative environment.
  • Represent Pella KC positively, both on and off the job.
  • Represent Pella KC at events, trade shows, builder meetings, and professional gatherings.
  • Be flexible with hours, including evenings and weekends, to meet customer needs.
  • Perform any additional duties assigned by management.


Pella Products of Kansas City values our team members and offers a total benefits package that supports the health, life, career and retirement of our team members. The available plans and programs include:


  • Health insurance plan options with low out-of-pocket premiums that include prescriptions, behavioral health, and telemed services.
  • Company-vehicle provided; all company vehicles include enrollment in maintenance and fuel program
  • Wellness program 
  • Dental benefits (including orthodontia)
  • Vision benefits
  • 100% company paid life insurance and long-term disability insurance with option to buy-up additional coverage
  • Supplemental health protection plans (accident, critical illness, hospital indemnity)
  • Employee Assistance Program which offers free counseling, financial wellbeing support, and travel resources.
  • 401(k) with 3.5% company match and access to free financial planning and consulting services
  • Paid Time Off
  • Volunteer Time Off


Education and/or Experience

Must have 2-4 years of college, no degree required.

No experience needed.

 

Pella Products of Kansas City is an equal opportunity employer.

Not Specified
Customer Success Manager
Salary not disclosed
Kansas City, MO 2 days ago

Job Description:

We believe in bold ideas, diverse perspectives, and the drive to transform knowledge into impact. Here, your curiosity fuels progress, your voice shapes innovation, and your ambition helps redefine what's possible within science and learning. We are a culture that obsesses over impact, challenges, and drives what's next to power infinite possibilities for our customers, colleagues and society at large.

About the Role:

As a Customer Success Manager, you are responsible for maximizing digital implementation, usage, retention, and expansion of Wiley's digital solutions.Working closely with field sales or account managers, the Customer Success Manager brings their expertise to provide a range of services to customers, including developing successful course implementation solutions, training, course fulfillment/setup, monitoring course usage, and trends, and driving digital conversions and account expansions. The Customer Success Manager is responsible for reconfirming existing business with faculty and guaranteeing increased platform retention.

The Customer Success Manager will be a key resource in delivering Wiley's commitment to exceptional customer advising, support, retention, and expansion of digital usage in their territory.They will work with existing and new customers to create and implement their digital solutions and will work with their field sales or account manager partners to expand their digital footprint.

Job Responsibilities:

* Responsible for reconfirming and retaining current customers while expanding digital usage at installed base accounts.

* Responsible for assisting faculty in implementing and integrating Wiley's digital solutions.

* Consult with instructors on implementation and curriculum design, execute individual and departmental training plans.

* Collaborate with field sales/account manager to review the status of opportunities, existing business, and expansion opportunities; Partner with field sales/AM to identify priority customers and participate in effective retention strategies to reduce digital churn and ensure a superior experience for our installed customers; Carve out separate retention strategies for priority accounts/adoptions vs. all other adoptions.

* Drive and support pilots across the territory with follow-up, surveys, assistance with the platform, and questions; Assist AM with converting the pilot to an adoption.

* Collaborate with field sales/AM partner weekly or biweekly on adoption strategies to effect expansion and digital penetration.

* Proactively follow up with customers to ensure a positive experience using Wiley products and promote new features and functionality specific to their user experience.

* Conduct re-training with keycustomers to ensure all large adoption customers are "power users."

* Provide deep integration support on various LMS / LTI implementations.

* Provide regular account and adoption intelligence in SFDC after working with customers. Confirm/Update Inclusive Access (IA) readoption opps in SFDC for enrollment, Won/Lost stage, instructors contact info on IA adoptions. Maintain Bookstore communication and relationships to obtain IA adoption details, IA processes, and work order details.

* Analyze and drive digital usage data via activations reports for priority adoptions after back-to-school period ends.

* Review vendor reports at specific times during the season for IA courseware adoptions, confirm with bookstore or instructor if additional information is needed, review and update opp in SFDC, Set to IA in CAP.Follow up on non-responders of IA confirmations at the end of each season.

Required Qualifications:

* Undergraduate degree.

* 2-4 years of relevant work experience in a similar function.

* Previous customer service, sales support and/or tech product support exposure.

* Able to lead effective presentations to internal and external customers, in both large groups and one-on-one settings.

* Strong written and verbal communication skills.

* Strong relationship building skills.

* Excellent organization and time management skills.

* Ability to learn and apply technical expertise with new and existing platforms.

* Strong skill set to train and implement digital solutions.

* Self-starter with the ability to maximize time and generate high ROI by leveraging strong listening skills to understand and execute digital solutions.

* Adaptable: can navigate complex sales processes with multiple decision makers.

Preferred Qualifications:

* Previous customer success or inside sales experience.

* User experience knowledge with a CRM platform, preferably Salesforce.

We power infinite possibilities.

For more than 200 years, we've transformed knowledge into discoveries that shape the world. Today, our global team of innovators, creators, and experts is driving what's next in science, education, and publishing-creating impact that reaches everywhere.

We're not just observers of progress. We're the ones accelerating scientific breakthroughs, advancing learning, and sparking innovation that redefines entire fields and improves lives.

Here, your talent matters. Your ideas have room to grow. And your work creates breakthroughs that can change everything.

Wiley is an equal opportunity/affirmative action employer. We evaluate all qualified applicants and treat all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, protected veteran status, genetic information, or based on any individual's status in any group or class protected by applicable federal, state or local laws. Wiley is also committed to providing reasonable accommodation to applicants and employees with disabilities. Applicants who require accommodation to participate in the job application process may contact for assistance.


We are proud that our workplace promotes continual learning and internal mobility. Our values support courageous teammates, needle movers, and learning champions all while striving to support the health and well-being of all employees. We offer meeting-free Friday afternoons allowing more time for heads down work and professional development, and through a robust body of employee programing we facilitate a wide range of opportunities to foster community, learn, and grow.

We are committed to fair, transparent pay, and we strive to provide competitive compensation in addition to a comprehensive benefits package. The range below represents Wiley's good faith and reasonable estimate of the base pay for this role at the time of posting roles either in the United Kingdom, Canada or USA. It is anticipated that most qualified candidates will fall within the range, however the ultimate salary offered for this role may be higher or lower and will be set based on a variety of non-discriminatory factors, including but not limited to, geographic location, skills, and competencies.

When applying, please attach your resume/CV to be considered.

Salary Range:

42,000 USD to 60,667 USD#LI-MS1

Job Posting Title:

Customer Success Manager

Location:

Remote, MO, USA
Not Specified
Service Manager (CNC)
Salary not disclosed
Kansas City, MO 2 days ago

Company Summary:

We are a well-established CNC and fabrication machine distributor with U.S. headquarters south of Kansas City. The company is renowned for its high-end machine tool products, low employee turnover, strong industry reputation, and a stable, honest, employee-focused culture. We emphasize treating both employees and customers well, promotes efficiency and continuous improvement, and maintains a collaborative, hands-off management style that values self-motivated and independent team members. The company sells and services premium machine tools with a strong focus on Fanuc controls.


Job Summary:

The National Service Manager will lead the service department for the machine tool division. This critical role involves overseeing existing Service Managers and service staff, providing technical support to order processing, collaborating with machine tool builders, and ensuring smooth installations, service delivery, and customer satisfaction. It is primarily office-based with minimal travel (occasional visits to other offices).


Responsibilities

  • Lead and manage the Service Department, overseeing all service personnel and operations, including equipment installation, diagnostics, routine maintenance, repairs, and custom modifications.
  • Develop and administer Service Department processes, covering:
  • Service scheduling guidelines
  • Allocation and coordination of service personnel and resources nationwide
  • Recording and monitoring of assets in both internal databases and vendor platforms
  • Monitoring and documenting costs related to installations and warranty work
  • Issuing non-conformance reports and supplier corrective action requests (CARs)
  • Designing and rolling out a structured Preventative Maintenance initiative
  • Confirm that the Service Department is properly equipped with required support, including:
  • Detailed installation and repair documentation
  • Appropriate tools, equipment, and instrumentation
  • Clear project timelines and schedules
  • Organization and delivery of training programs for service technicians
  • Access to technical support from equipment manufacturers and external service partners
  • Oversee general projects involving machine tools, automation equipment, accessories, and add-ons; act as the main point of contact (POC) for third-party system integrations with external partners.
  • Verify adherence to customer-specific protocols and requirements prior to and throughout project execution.
  • Conduct technical evaluation of incoming machine orders in partnership with the Director and Inside Sales team:
  • Review order specifications and clarify customer needs in collaboration with the sales team
  • Communicate order particulars and timelines to Service Coordinators
  • Offer technical expertise to order processing personnel for machine tool and accessory quotations/orders.
  • Collaborate with machine tool manufacturers (and their sales/service teams) to optimize workflows and address any emerging concerns.
  • Assist the sales team with technical details during the pre-sale phase, gathering necessary information to confirm proper machine and option configurations for smooth installation and optimal customer outcomes.


Requirements

  • At least 2 years of relevant experience in the machine tool industry (in areas such as service, sales, applications engineering, or direct technical/hands-on roles).
  • Previous supervisory or management experience within a service department (strongly preferred)
  • Practical, hands-on background working directly with machine tools.
  • Strong communication skills (customer facing and internally)
  • Fundamental understanding of machine tool control systems, electrical components, and mechanical principles.
  • Solid project management capabilities.
  • Strong working knowledge of Microsoft Office applications (Word, Excel, Outlook, etc.).
  • Familiarity with CRM platforms (Salesforce experience preferred).
  • Basic proficiency in CAD-CAM software.
  • Highly organized, with outstanding communication and interpersonal abilities.
  • Excellent analytical and problem-solving skills, paired with a proactive, innovative approach.
  • Commercially aware, focused on operational efficiency, and receptive to fresh ideas and methods (not rigid or overly fixed in viewpoints).
  • Capable of grasping technical subject matter to communicate clearly and effectively with technicians, manufacturers, and other internal/external parties.


Preferred Qualifications

  • Experience or education in manufacturing engineering.
Not Specified
Account Executive
Salary not disclosed
Kansas City, MO 1 week ago

Clinical Account Executive – Oncology Diagnostics


Missouri - Kansas City


A fast-growing precision health company is looking for a Clinical Account Executive to support the adoption of advanced oncology diagnostic services across key healthcare markets.


This organisation operates internationally and focuses on early detection technologies designed to improve outcomes in cancer and age-related diseases. With multidisciplinary teams spanning clinical, commercial, and technology functions, the company is helping drive innovation in precision medicine.


The Role

As a Clinical Account Executive, you will act as the key commercial link between innovative diagnostic services and the oncology community. You will work closely with cancer centres, oncology practices, and healthcare systems to support the adoption of cutting-edge testing solutions that enable earlier and more accurate disease detection.


Key Responsibilities

  • Drive sales of oncology diagnostic services within cancer centres and community oncology practices
  • Develop and execute territory business plans to achieve and exceed revenue targets
  • Build and maintain relationships with Key Opinion Leaders (KOLs), academic cancer centres, and community oncology clinics
  • Manage existing client relationships while identifying and developing new business opportunities
  • Provide support around billing and reimbursement processes for healthcare providers and patients
  • Facilitate the implementation of laboratory services and related agreements
  • Represent the organisation at industry meetings, conferences, and trade events
  • Monitor market activity, competitor offerings, and reimbursement trends within the oncology diagnostics space


Requirements

  • Bachelor’s degree in Life Sciences, Biology, Business, Marketing, or a related field
  • Approximately 5+ years of experience in oncology diagnostics, molecular diagnostics, or healthcare services sales
  • Experience working with cancer centres, oncology clinics, health systems, or purchasing organisations
  • Demonstrated track record of exceeding sales targets
  • Strong understanding of the oncology market, personalised medicine, and reimbursement landscape
  • Ability to manage multiple accounts while maintaining strong attention to detail
  • Excellent communication, presentation, and consultative sales skills
  • High level of professionalism and integrity when working with clinical stakeholders
  • Comfortable working in a high-growth, fast-paced environment
  • Experience with CRM systems (e.g., Salesforce) and Microsoft Office tools
  • Willingness to travel within the assigned territory as required


What’s on Offer

  • Opportunity to contribute to innovations in cancer detection and precision medicine
  • International collaboration with teams across global markets
  • Professional development and ongoing learning opportunities
  • Supportive and fast-paced working environment
  • Flexible working arrangements including remote opportunities


Due to the high volume of applications, we cannot guarantee a response with tailored feedback.

Not Specified
Sales Representative
Salary not disclosed
Overland Park, KS 1 week ago

JOB DESCRIPTION

As a Sales Representative, you will be responsible for acquiring new business by engaging with clients over the phone and email. The focus is offering a variety of logistics services and solutions. Sales Representatives will be equipped with the tools to seek the full sales cycle; prospecting, relationship building, customer service and operations. As you develop your career, there will be an opportunity to take your skills to the next level as a National Sales Representative!


THIS IS A HYBRID ROLE; ability to work in the Overland Park, KS office 4 days every week is required.


WE ARE CURRENTLY INTERVIEWING FOR A START DATE OF JUNE 15, 2026.


RESPONSIBILITIES (Include but are not limited to)

  • Complete a high volume of outbound cold calls over the phone to support pipeline and revenue growth
  • Develop, maintain and manage new client relationships
  • Help drive new account growth via prospecting, sourcing, and account penetration
  • Effectively utilize Salesforce for client prospecting and pipeline management
  • Navigate Echo’s proprietary software to manage daily operational tasks such as account management, invoicing and tracking shipments
  • Establish relationships with internal departments to ensure client transactions are processed accurately and efficiently
  • Participate in ongoing education to stay informed about the industry, market, and business.


REQUIREMENTS

  • Bachelor's degree
  • Recent graduate or 1-2 years' sales experience

IDEAL CHARACHTERISTICS

  • Strong customer service and relationship building skills
  • Outstanding verbal and written communication skills
  • Motivated by money
  • Ability to cold call with assertive, positive and persistent style
  • Motivated to reach and exceed quotas
  • Ability to remain resilient in an aggressive and competitive environment
  • Understand the importance of self-motivation, time-management, and organizational skills
  • Thrive in a fast-paced environment that requires problem solving and decision making
  • Ability to work independently and in a team setting


PAID TRAINING PROGRAM

We are committed to invest in our employee’s professional development and career growth with an industry leading training program! It is our mission to give you the tools needed to succeed. Inside Sales Reps will complete classroom training, a mentorship program, and an in-house continuous education program.


WORK ENVIRONMENT

This job operates in an office environment and uses a computer, telephone and other office equipment as needed to perform duties. The noise level in the work environment is typical of that of an office with an open seating floor plan. The employee may encounter frequent interruptions throughout the workday. The employee is regularly required to sit, talk, or hear.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, status as a qualified individual with a disability, or Vietnam era or other protected veteran.

Not Specified
Marketing Coordinator
Salary not disclosed
Kansas City, MO 1 week ago

ESS is all about owning what you do. We're a 100% employee‑owned, multi‑faceted contractor that thrives on delivering complex heavy civil projects through innovative infrastructure solutions.

We're looking for a Marketing Coordinator to join our marketing team! Marketers at ESS are self‑motivated individuals with a positive attitude who actively contribute to a wide range of marketing‑related activities. They take the lead in driving projects from an execution standpoint and must bring strong organizational, marketing, and communication skills to the role.


Responsibilities

  • Coordinating content across print, digital, and video mediums.
  • Writing long form content including project profiles, proposals, and award submissions.
  • Supporting content creation for internal and external communications, emails, ads, promotional materials, and branded merchandise.
  • Sourcing and contributing creative content for broader marketing use.
  • Leading the ongoing management of brand websites, including updates, maintenance, and content accuracy.
  • Crafting and uploading blog articles, project updates, and new content using WordPress.
  • Partnering with internal teams to ensure web content reflects current priorities, campaigns, and initiatives
  • Monitoring site performance and recommending improvements to enhance user experience.
  • Coordinating the ordering, production, fulfillment, and inventory management of branded materials — including apparel, promotional items, giveaways, business cards, and name plates.
  • Managing relationships with local and regional vendors to ensure quality, consistency, and timely delivery of all branded items.
  • Supporting the planning and execution of company, client, and special events.
  • Building and managing event websites through platforms such as Bizzabo.
  • Providing onsite event support, including setup, coordination, and attendee assistance. site event support, including setup, coordination, and attendee assistance.
  • Coordinating firm participation in professional, client, and community organizations.
  • Representing ESS at industry events, conferences, and tradeshows as required.
  • Supporting local advertising, membership, and sponsorship opportunities.
  • Coordinating public relations efforts such as groundbreakings, ribbon cuttings, press releases, and industry publication features.
  • Developing and maintaining a catalog of marketing materials including collateral, resumes, and project descriptions.
  • Maintaining data in Salesforce, the company's CRM platform.
  • Contributing to creative brainstorming sessions and idea generation.
  • Collaborating with the marketing team to develop internal and external marketing campaigns.
  • Working with cross-functional teams to develop creative solutions for ESS, our partners, and clients.


Qualifications

  • You have a bachelor’s degree in marketing, communications, or a related discipline.
  • You have 3+ years of marketing experience in a full-time role.
  • Your visual and written communication skills will knock our socks off.
  • You genuinely love writing and take pride in crafting clear, engaging content.
  • You're a little obsessed with processes, proofing and error-checking.
  • You thrive in both an independent and collaborative environment.
  • You don't sweat it if you need to juggle concurrent projects, with tight-deadlines, across various teams, with minimal supervision.
  • You have solid experience Adobe Creative Suite, specifically InDesign, Illustrator and Photoshop a plus.
  • You are extremely organized and can continue to drive large projects while simultaneously managing small tasks.
  • You're an active member of the design, marketing, and communications community.
  • You play well with others and generally have a positive attitude.
  • You don't hesitate to take initiative when needed.


Preferred Skills/Experience

  • Prior experience in the AEC industry
  • Proficiency with CRM platforms, especially Salesforce
  • Demonstrated ability to manage and update websites using WordPress


Location

This team member will work out of the Kansas City, MO office located in the River Market district. Other office locations would be considered. Some regional travel may be required, including a few overnight stays here and there. ESS offers a comprehensive and competitive package including access to top-notch tech tools and flex time.


Travel

  • Some travel is required, including overnight stays
  • This role could expect to travel 5% of the time


Hybrid Work Schedule

The marketing team follows the following hybrid work schedule. Team members are welcome to work in the office on remote days if they prefer.

  • Monday/Friday - Remote
  • Tuesday/Wednesday/Thursday - Office
Not Specified
Marketing Analytics Senior Manager
Salary not disclosed
Overland Park, KS 1 week ago

JOB SUMMARY

As the Marketing Analytics Senior Manager at Creative Planning, you will be the strategic architect of our data-driven growth engine. You will bridge the gap between complex data science and executive-level marketing strategy, providing the insights necessary to optimize our brand presence, client acquisition, and long-term retention.

As a direct report to the Chief Marketing Officer, you will oversee the development of our analytics framework, converting raw data into comprehensive insights that inform multi-million dollar budget decisions and improve the fiduciary services provided to our clients.


JOB DUTIES

Marketing Acquisition & Performance Analytics

  • Attribution Modeling: Design and manage multi-touch attribution (MTA) models to accurately assign value to various channels (Digital, Print, TV, Events, and Referrals).
  • Media Optimization: Partner with the growth team to analyze channel performance, identifying high-yield opportunities to lower Client Acquisition Costs (CAC) while increasing lead quality.
  • Funnel Velocity: Monitor the lead-to-client lifecycle, identifying bottlenecks in the conversion process and recommending interventions to increase sales velocity.


Retention & Client Lifecycle Analytics

  • Churn Mitigation: Develop predictive models to identify "at-risk" clients and provide actionable insights to the wealth management teams to improve AUM retention.
  • Cross-Sell & Share of Wallet: Analyze client portfolios and behaviors to identify opportunities for additional services (Tax, Estate Planning, Trust Services), driving deeper household penetration.
  • LTV Analysis: Calculate and track Lifetime Value (LTV) across various client segments to guide long-term strategic investments.


CX (Customer Experience) Analytics

  • Journey Mapping: Utilize data to visualize and analyze the end-to-end client journey, identifying "moments of truth" that impact client satisfaction.
  • Sentiment & Feedback: Lead the analysis of NPS (Net Promoter Score), CSAT, and qualitative client feedback, correlating these metrics with business outcomes.
  • Digital Experience: Collaborate with product and web teams to analyze user behavior on digital portals, optimizing for engagement and ease of use.


Marketing Planning & Strategic Finance

  • Budgeting & MMM: Lead the annual and quarterly marketing budgeting process using Media Mix Modeling (MMM) to forecast the impact of spend on firm growth.
  • KPI Framework: Establish and maintain the "Marketing Command Center"—a suite of executive dashboards that provide real-time visibility into marketing ROI.
  • Strategic Advisory: Act as a primary advisor to the CMO on resource allocation, market trends, and competitive positioning based on data-driven forecasts.


Leadership & Soft Skills

  • Data Storytelling: Translate "rows and columns" into a compelling strategic narrative for the CMO and Executive Planning Committee.
  • Fiduciary Mindset: Uphold data integrity, accuracy, and confidentiality standards, ensuring alignment with wealth management industry regulations and fiduciary responsibilities.
  • Collaborative Influence: Partner cross-functionally with IT, Finance, and Legal/Compliance teams to ensure data accessibility and accuracy.
  • Agility: Operate effectively in a fast-paced environment where the ability to pivot based on new data is essential.


REQUIRED EXPERIENCE / QUALIFICATIONS

  • Experience: 8–12+ years in marketing analytics, business intelligence, or data science, ideally within Financial Services, Wealth Management, or a high-growth Professional Services environment.
  • Education: Bachelor’s degree in a quantitative field (Statistics, Economics, Finance, Data Science). Master’s degree or MBA preferred.
  • Data Stack: High proficiency in SQL and experience with BI tools (Tableau, Power BI, or Looker). Experience with Snowflake or similar cloud data warehouses is a plus.
  • MarTech: Familiarity with Salesforce (CRM), marketing automation platforms (HubSpot/Marketo), and Google Analytics 4.
  • Statistical Modeling: Experience with Python or R for predictive modeling and advanced statistical analysis.
Not Specified
Salesforce Solution Architect (Remote)
✦ New
Salary not disclosed
Atlanta, Remote 1 day ago
DivIHN (pronounced “divine”) is a CMMI ML3-certified Technology and Talent solutions firm.

Driven by a unique Purpose, Culture, and Value Delivery Model, we enable meaningful connections between talented professionals and forward-thinking organizations.

Since our formation in 2002, organizations across commercial and public sectors have been trusting us to help build their teams with exceptional temporary and permanent talent.

Visit us at to learn more and view our open positions.

Please apply or call one of us to learn more For further inquiries regarding the following opportunity, please contact our Talent Specialist, Lavanya at (224) 369-0873 Title: Salesforce Solution Architect (Remote) Duration: 6 Months Location: Remote Only W2 candidates are eligible for this position.

Third-party or C2C candidates will not be considered.

Job Description: We are looking for a Salesforce Architect with strong and deep experience in the Salesforce platform.

The ideal candidate should have hands-on expertise in designing and implementing Salesforce solutions and a strong technical background.

Key Requirements: Strong experience in Salesforce with deep platform knowledge.

Experience working with Sales Cloud, Service Cloud, B2B Commerce, and Experience Cloud.

A technical background is preferred (for example, someone who started as a Salesforce Developer and moved into an Architect role).

Exposure to AI capabilities within Salesforce is a plus, as the organization is currently in the early stages of AI adoption.

Salesforce certifications are helpful and considered an advantage.

Additional Information: This individual will work with three other solution architects and report to their Application Development Director About us: DivIHN, the 'IT Asset Performance Services' organization, provides Professional Consulting, Custom Projects, and Professional Resource Augmentation services to clients in the Mid-West and beyond.

The strategic characteristics of the organization are Standardization, Specialization, and Collaboration.

DivIHN is an equal opportunity employer.

DivIHN does not and shall not discriminate against any employee or qualified applicant on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status.

Service Cloud, Sales Cloud, salesforce developer
Remote working/work at home options are available for this role.
Not Specified
Customer Success Manager (Hybrid)
✦ New
Salary not disclosed

Customer Success Manager

Chicago, IL (Hybrid)

The American Medical Association (AMA) is the nation's largest professional Association of physicians and a non-profit organization. We are a unifying voice and powerful ally for America's physicians, the patients they care for, and the promise of a healthier nation. To be part of the AMA is to be part of our Mission to promote the art and science of medicine and the betterment of public health.

At AMA, our mission to improve the health of the nation starts with our people. We foster an inclusive, people-first culture where every employee is empowered to perform at their best. Together, we advance meaningful change in health care and the communities we serve.

We encourage and support professional development for our employees, and we are dedicated to social responsibility. We invite you to learn more about us and we look forward to getting to know you.

We have an opportunity at our corporate offices in Chicago for a Customer Success Manager on our Marketing & Member Experience team. This is a hybrid position reporting into our Chicago, IL office, requiring 3 days a week in the office.

As a Customer Success Manager, you will be responsible for ensuring best-in-class customer experience and product usage for all group membership institutions. This role will be a point of customer contact and work closely with day-to-day program administrators to understand their needs, tailor solutions, execute product onboarding/training, and implement outreach programs to increase engagement KPIs. The AMA Customer Success Team represents AMA externally, creates and maintains a robust case study and testimonials library, and provides recommendations for optimizing products to drive group membership growth and increase customer/member engagement.

RESPONSIBILITIES:

Customer Onboarding
  • Maintain a comprehensive understanding of target audience needs, issues, and relationships to enhance
  • existing programs.
  • Work with sales and product team to guide customers through the onboarding process, ensuring they understand the product/service and its features and have clearly defined KPIs.
  • Provide robust training and onboarding experience that leads to learner activation and engagement.
  • Identify opportunities for upselling/cross-selling group membership curriculum, content, and membership benefits.
  • Maintain a deep understanding of the company's products/services and stay updated on new features and enhancements.
Customer Relationship Management
  • Continuously work to improve customer experience, build trust, transparency, and safeguard/increase customer retention.
  • Establish and maintain customer relationships and provide high-level technical and product support. Address customer concerns, inquiries, and issues promptly and effectively.
  • Collaborate with internal teams (e.g., support, sales, product) to ensure outreach programs and communication tactics are optimized and drive KPIs.
  • Identify satisfied customers and secure/curate testimonials and/or case studies.
  • Assist with recognition program to reward/amplify top customers/institutions.
Customer Performance
  • Research, monitor, report, and recognize customer performance.
  • Ensure accurate and comprehensive data reporting through CX digital monitoring tools and product analytics.
  • Produce regular reports on customer success metrics and key performance indicators.
  • Utilize Salesforce to document customer interactions and maintain accurate customer data.

May include other responsibilities as assigned

REQUIREMENTS:

  1. Bachelor's degree in healthcare administration, business, communications, or related field required.
  2. Minimum of 5+ years account management and customer relationship management experience required.
  3. Previous experience in graduate medical education administration or related healthcare account/relationship management roles, preferred.
  4. Proven ability to organize and prioritize while managing multiple projects/programs simultaneously in fast paced environment.
  5. Analytical, goal-oriented, and creative individual with excellent communication skills (written and verbal) able to excel in a matrixed environment and strong client management skills.
  6. Experience developing and maintaining customer relationships as well as driving programs/products forward to successful completion and growth.
  7. Strong external presence to communicate with external stakeholders and customers.
  8. Familiarity with accreditation standards, particularly ACGME regulations and LCME standards, is a plus.
  9. Familiarity with learning management systems/online education programs
  10. Some travel required.

The American Medical Association is located at 330 N. Wabash Avenue, Chicago, IL 60611 and is convenient to all public transportation in Chicago.

This role is an exempt position, and the salary range for this position is $87,394-$115,797. This is the lowest to highest salary we believe we would pay for this role at the time of this posting. An employee's pay within the salary range will be determined by a variety of factors including but not limited to business consideration and geographical location, as well as candidate qualifications, such as skills, education, and experience. Employees are also eligible to participate in an incentive plan. To learn more about the American Medical Association's benefits offerings, please click here.

We are an equal opportunity employer, committed to diversity in our workforce. All qualified applicants will receive consideration for employment. As an EOE/AA employer, the American Medical Association will not discriminate in its employment practices due to an applicant's race, color, religion, sex, age, national origin, sexual orientation, gender identity and veteran or disability status.

THE AMA IS COMMITTED TO IMPROVING THE HEALTH OF THE NATION

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Remote working/work at home options are available for this role.
Not Specified
Strategic Accounts Executive - Cardio Partners - Remote
✦ New
Salary not disclosed

Company Overview:

Cardio Partners, a division of Sarnova, is a national leader in emergency prevention and an ardent advocate in the fight against Sudden Cardiac Arrest (SCA). Cardio Partners offers complete cardiac solutions to our customers including equipment, consultation, end-to-end training, and program management. As an authorized master distributor of all FDA-approved defibrillator devices, the company provides customers the best-in-class value for new and recertified equipment. Customers’ emergency preparedness needs are met via Cardio Partners’ nationwide CPR training courses and state-of-the-art program management services.

Responsibilities and Qualifications


Summary:

As a Strategic Account Executive, you will own, protect and grow long-term relationships with existing large, high-value, complex enterprise clients, including Fortune 500 companies. These accounts are long-term contracted customers and represent a significant portion of our revenue, requiring a proactive, consultative and detail-oriented approach to ensure satisfaction, retention, and growth. Your role involves providing exceptional customer service, administrative support, and presenting white-glove, consultative solutions to senior-level customer stakeholders.

Organizational Impact:

This role is pivotal in maintaining and growing revenue from our most important clients, ensuring long-term partnerships and loyalty. By delivering a white-glove service experience and identifying upselling opportunities, you will contribute to overall customer satisfaction and revenue growth.

Essential Duties and Responsibilities:

  • Serve as the primary point of contact for assigned strategic accounts, ensuring a high level of client satisfaction and engagement
  • This role follows a land‑and‑expand model, with approximately 70% focused on strategic account management and 30% on identifying and driving growth opportunities within existing accounts
  • Manage all aspects of client relationships, including inquiries, administrative tasks, and escalations, with professionalism and urgency
  • Coordinate complex, large-scale deployment of products or services with external and internal partners
  • Identify and promote upselling opportunities for additional products and services that align with client needs
  • Develop and execute account plans that support client objectives while driving incremental revenue for the company
  • Coordinate with internal teams, such as Customer Success, Operations, and Product Development, to deliver seamless support and solutions to clients
  • Conduct regular check-ins, business reviews, and performance reporting for clients to reinforce value and strengthen relationships
  • Ensure contract compliance and assist with renewals or amendments as necessary
  • Maintain detailed records of client interactions, product usage, and sales activity in CRM systems
  • Stay informed about industry trends, competitor offerings, and client business developments to anticipate needs and provide proactive solutions
  • Represent the company at client events, trainings, and industry gatherings to reinforce relationships and promote additional offerings
  • Collaborate with sales leadership to refine account management strategies and share client feedback for continuous improvement
  • Nationwide travel to meet with customers, attend events, or other business related reasons is required. Travel expectation is 30% per month.
  • Additional job duties as assigned

Skills/Experience Required:

  • Education: Bachelor’s degree in business, sales or marketing
  • 5+ years of experience in account management, client success, or consultative/solution-based sales roles, preferably with large enterprise clients
  • Proven track record of managing high-value accounts and delivering exceptional customer service
  • Ability to effectively manage and sell complex, consultative solutions that require aligning products, services, and stakeholders to meet broader customer objectives
  • Ability to identify upselling opportunities and present tailored solutions to clients
  • Excellent interpersonal and communication skills, with the ability to build trust and influence senior-level stakeholders
  • Strong organizational skills and attention to detail, with the ability to manage complex administrative tasks effectively
  • Proficiency in CRM tools (e.g., Salesforce) and Microsoft Office Suite
  • Self-motivated, proactive, and able to work independently in a fast-paced environment
  • Sound judgment and analytical skills with demonstrated ability to analyze complex issues and develop alternative solutions
  • Entrepreneurial mindset with the ability to proactively identify challenges, think critically, and develop solutions in collaboration with internal partners Effective time management and organizational skills
  • Strong written communication skills with ability to prepare clear, concise business proposals
  • Ability to independently manage all aspects of the job role including required goals and business practices in a remote environment

Sarnova is an Equal Opportunity Employer. We offer a competitive salary, commensurate with experience, along with a comprehensive benefits package, including 401(k) Plan. EEO/M/F/Veterans/Disabled. Our mission is to be the best partner for those who save and improve patients’ lives. Excellence in delivering upon our mission is dependent upon having a diverse team that is empowered to bring their full, authentic self to work each day. We strive to create a workplace that reflects the communities we serve, and we are passionate about creating an inclusive workplace that promotes and values diversity.

#CardioPartners


Remote working/work at home options are available for this role.
Not Specified
Associate Director, Online Learning
Salary not disclosed

Associate Director, Online Learning Job Summary:

We’re looking for an Associate Director, Online Learning to join an Association in Washington, DC. This is a contract-to-hire opportunity that will require you to work onsite three (3) days per week. As the Associate Director, you will work in conjunction with departmental leadership to implement the department’s strategic vision and oversight of the Division-wide online and blended learning initiatives and content development. The position requires experience in instructional design and education program development across different modalities, working closely with subject matter experts, procuring, and managing external vendors and partnering organizations, and measuring business impact and effectiveness of deployed learning solutions.


Associate Director, Online Learning Responsibilities:

  • Support the Director in executing the department’s vision, strategy, and development of accredited online learning initiatives.
  • Lead and support the instructional design team to deliver high-quality online learning programs that meet or exceed departmental performance metrics.
  • Recruit and collaborate with psychiatrists, subject matter experts, allied organizations, and internal stakeholders to identify knowledge gaps and develop educational content.
  • Manage the full lifecycle of online learning activities, including planning, development, launch, review, and renewal within the Learning Management System (LMS).
  • Develop and oversee project plans for online learning initiatives, ensuring milestones, timelines, and budgets are met.
  • Ensure all educational activities adhere to accreditation standards, compliance requirements, and quality control processes.
  • Track and analyze LMS data and program performance metrics to measure success, identify learner insights, and support strategic planning.
  • Produce reports on Learning Center activity and provide required learner and program data to external partners and accrediting organizations.
  • Oversee vendor relationships and external solutions to ensure alignment with project objectives, timelines, budgets, and deliverables.
  • Develop and maintain standard operating procedures, workflows, and a customer service model that supports efficient team operations and stakeholder support.
  • Manage the Online Learning Help Desk and escalation processes to ensure timely resolution of technical and user issues.
  • Collaborate with marketing and communications teams to support promotion and outreach for online learning programs.
  • Research and recommend best practices and emerging trends in online learning, instructional design, and digital education.
  • Supervise and mentor the LMS Administrator and provide coaching and guidance to junior staff members.
  • Provide administrative and operational support for committees and other departmental initiatives as needed.


Associate Director, Online Learning Qualifications:

  • BA/BS and at least 5-7 years of relevant experience.
  • Experience with managing complex projects with demonstrated success in meeting deadlines, managing vendors, and managing related budgets.
  • Strong decision-making and problem-solving skills; proven research skills to gather data, best practices, and points of view to ensure sound judgment.
  • Experience working in associations industry is preferred.
  • Experience with adult educational and/or healthcare programs is preferred.
  • Excellent communicator capable of providing leadership to individuals and groups.
  • Self-motivated, able to work independently, and shows attention to detail.
  • Knowledge of how websites operate (i.e., databases, APIs, and content management systems).
  • Demonstrated experience with computer-based and/or software-as-a-service (SaaS) tools such as podcast platforms, Salesforce, HTML, Captivate, Articulate 360 suite of programs, Microsoft 365, Adobe Premiere, Vimeo, Zoom, GoToWebinar, and/or other graphic and media design/production tools.

Remote working/work at home options are available for this role.
Not Specified
Digital Marketing Manager (Hybrid)
🏢 American Medical Association
Salary not disclosed
Chicago, IL, Hybrid 3 days ago

Digital Marketing Manager (Hybrid)

Chicago, IL (Hybrid)

The American Medical Association (AMA) is the nation's largest professional Association of physicians and a non-profit organization. We are a unifying voice and powerful ally for America's physicians, the patients they care for, and the promise of a healthier nation. To be part of the AMA is to be part of our Mission to promote the art and science of medicine and the betterment of public health.

At AMA, our mission to improve the health of the nation starts with our people. We foster an inclusive, people-first culture where every employee is empowered to perform at their best. Together, we advance meaningful change in health care and the communities we serve.

We encourage and support professional development for our employees, and we are dedicated to social responsibility. We invite you to learn more about us and we look forward to getting to know you.

We have an opportunity at our corporate offices in Chicago for a Digital Marketing Manager on our Education Center team. This is a hybrid position reporting into our Chicago, IL office, requiring 2 days a week in the office.

This position will develop, design, implement and optimize AMA Ed
Hub marketing plans and tactics to help achieve mission and business growth and
engagement objectives for AMA Ed Hub. Leverage analytics-driven insights to advance
plans in alignment with established business priorities and objectives. Increase
AMA Ed Hub personalization through segmentation, adherence to digital best
practices and utilization and optimization of email and platform automation. Collaborate
with cross-functional teams, including content, product, analytics and other
internal stakeholders, to develop personalized campaigns while enhancing campaign
performance, learners' engagement and audience growth.

RESPONSIBILITIES:

Manage and Implement Personalization Plans

  • Develop and execute acquisition and retention marketing plans for AMA Ed Hub users, leveraging personalization as a key driver of increase audience relevance, conversion and retention.
  • Develop data-driven audience segments to deliver personalized messaging across channels while building and maintaining automated nurture and retention flows to drive audience engagement.
  • Work closely with analysts, editors, web developers, and others to ensure the accurate branding, editorial accuracy and technical integrity of all content in marketing efforts.
  • Plan and manage the execution of personalized user journeys across website and email marketing channels through our Customer Data Platform and Customer Communications Management platform to achieve retention and engagement goals.
  • Work with email team to plan and execute segmented email campaigns, drip and triggered ones, email testing plan to optimize results.
  • Drive satisfaction and loyalty programs that turn one-time users into long-term advocates.

Design and Implement Digital Marketing Campaigns

  • Build audience segments for targeted, personalized email campaigns and automated customer journeys.
  • Integrate personalization tools and APIs (e.g., CDPs, CRM systems, or marketing automation platforms to deliver real-time experiences.
  • Work with platform team to create scalable solutions to support the automation of personalization of user journeys across marketing channels
  • Design and implement visually appealing, responsive, and user-friendly website interfaces using HTML, CSS, and JavaScript frameworks.
  • Act as marketing liaison with selected internal and external education providers to ensure promotion of educational content to appropriate channels.
  • Work with collaborators, vendors and subject matter experts to create high quality and impactful marketing assets to deploy across channels, including but not limited to online banner ads, ad hoc email, newsletters etc.

Analysis and Optimization

  • Monitor and analyze performance using tools such as Google Analytics (GA), Google DataStudio, Tableau, identifying trends and actionable insights to improve campaign effectiveness.
  • Use behavioral data, preferences, and triggers to create and optimize tailored customer experiences.
  • Pull and synthesize data from multiple sources (including marketing automation platforms) to create comprehensive campaign performance reports for several stakeholders.
  • Develop data-driven recommendations to optimize marketing channels (email, site, etc.) based on KPIs such as user engagement, conversions, CTR, and ROI.
  • Conduct A/B testing and multivariate testing to identify and implement the most effective campaign components (e.g., messaging, creative, calls-to-action), and document results to inform future strategies.

Staff Management

  • Lead, mentor, and provide management oversight for staff.
  • Responsible for setting objectives, evaluating employee performance, and fostering a collaborative team environment.
  • Responsible for developing staff knowledge and skills to support career development.

May include other responsibilities as assigned

REQUIREMENTS:

  1. Bachelor's Degree required; concentration in Marketing, Data Analysis, or other analytical related field preferred.
  2. 5+ years of experience with marketing automation platforms such as Marketo, Salesforce Marketing Cloud as well as ESP platforms, CMS and CRM systems are required.
  3. Demonstrated experience with HTML, CSS, and JavaScript required.
  4. Experience in people management preferred.
  5. Strong analytical skills and proficiency in analytics tools (e.g., Google Analytics, Adobe Analytics, Google Tag Manager, Tableau, Power BI).
  6. Strong technical and creative skills, especially with written communication.
  7. Exceptional attention to detail and possess the ability to manage multiple initiatives simultaneously to enable effective internal and external relationships.
  8. Ability to develop specific goals and plans to prioritize, organize, and accomplish work.
  9. Strong organizational and time management skills.
  10. Excellent communication and interpersonal skills, with the ability to collaborate effectively across teams.

The American Medical Association is located at 330 N. Wabash Avenue, Chicago, IL 60611 and is convenient to all public transportation in Chicago.

This role is an exempt position, and the salary range for this position is $85,680-$113,526. This is the lowest to highest salary we believe we would pay for this role at the time of this posting. An employee's pay within the salary range will be determined by a variety of factors including but not limited to business consideration and geographical location, as well as candidate qualifications, such as skills, education, and experience. Employees are also eligible to participate in an incentive plan. To learn more about the American Medical Association's benefits offerings, please click here.

We are an equal opportunity employer, committed to diversity in our workforce. All qualified applicants will receive consideration for employment. As an EOE/AA employer, the American Medical Association will not discriminate in its employment practices due to an applicant's race, color, religion, sex, age, national origin, sexual orientation, gender identity and veteran or disability status.

THE AMA IS COMMITTED TO IMPROVING THE HEALTH OF THE NATION

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Remote working/work at home options are available for this role.
Not Specified
Data Analyst-Hybrid position in Los Angeles, California
Salary not disclosed
Qualifications: Minimum of 10 years of experience required with data and metrics analysis.

Minimum of five years experience working in analytics with hospitals and health plans.

Advanced proficiency required with VBA, SQL, Salesforce, Excel and Access.

High-level skills using web applications and all browsers; ability to teach others how to use web-based database functions.

Demonstrated experience using Microsoft Office computer applications, including Word, Access, Outlook and SharePoint.

Advanced knowledge of Excel required.

Detail-oriented with strong follow-through and ability to work independently given standard guidelines and checklists.

Good writing and communication skills.

Able to draft grammatically correct and professional email messages.

Demonstrated experience in working successfully with minimal supervision.

Must have knowledge of medical and health care terminology.

Ability to complete HIPAA training and implement high-level protections on patient information and confidentiality.

Must work effectively independently and in a team setting.

Ability to relate well with internal and external customers.

Quality/Metrics: Gather and perform analysis on data from Salesforce, Loopback, Excel, and other databases as required.

Perform data cleaning as needed to ensure data are consistent and analyzable.

Create data reports, charts, graphs and tables for regular reporting to program leads and external partners.

Export data from software systems and program tracking logs for agency reporting.

Assemble reports, papers and presentation materials as directed.

Collect data through phone and in-person interviews.

Record or transcribe data in accordance with project and funding source guidelines.

Perform literature reviews (locating, listing &/or abstracting articles).

Enter literature references into shared database (such as EndNote) Responsibilities: Data cleaning, formatting, and maintenance as needed.

Data visualization and analysis of program metrics.

Data Entry for the program(s) assigned.

Program reporting/billing/invoicing support.

Administrative duties as needed (Mailing and other assigned work) Establish and maintain systems for program accountability – reports track performance.

Attend and ensure follow up after all meetings and presentations – minutes, reports, action plans, assignments, and etc.

Monitors performance, responsibilities of field staff with respect to database management, metrics, and documents.

Reports all errors in systems, workflows, and both internal and external individuals.

Completes reporting (both internal and contractual requirements) with thorough knowledge and understanding of what is being reported.

Develops and maintains a current understanding of the Department’s Contractual Agreements.

Must have professional verbal and written skills, computer/software skills.

Assists with both internal and external customer service calls, emails, and requests.

Other Miscellaneous tasks assigned, as needed.

SQL Server database design, implementation, troubleshooting Develop, optimize, and maintain complex T-SQL queries, stored procedures, indexes, constraints; resolve performance issues, deadlocks, and contentions using traces, execution plans, and profiling.

Design, develop, test, and implement ETL/ELT processes using Talend for data extraction, transformation, and loading from diverse sources, including Salesforce CRM data.

Administer and optimize Talend environment, including job scheduling, dependencies, monitoring, automation, patches, upgrades, and performance tuning.

Integrate Salesforce data (e.g., via APIs, connectors) into SQL Server databases and data warehouses, ensuring data quality, synchronization, and real-time/ batch processing.

Collaborate face-to-face/with business stakeholders to analyze requirements, gather specifications, evaluate data sources/targets, and design solutions that improve business performance.

Lead ETL development activities, ensure code quality, provide feedback on performance.

Support enterprise data warehouse, data marts, and business intelligence initiatives; perform source data analysis and dimensional modeling.

Develop and automate processes using scripting.

Provide tier 2/3 support, evaluate production issues, recommend improvements, and participate in project planning following Agile methodologies.

Perform proactive performance optimization, and data synchronization across environments Mentor staff, recommend process enhancements, and contribute specialized knowledge across IT and business operations.

Document data integration processes, workflows, ETL designs, data mappings, technical specifications, and system configurations Manage version control, deployments Collaborate on testing (unit, integration, UAT Translated business requirements into actionable data specifications, documentation, and code solutions using Salesforce Object Manager and official documentation Reviewed Salesforce release notes, verified production deployments, and conducted feature testing across sandbox and production environments with detailed feedback submission Developed and maintained complex SOQL queries to support data team operations, reporting, and analytics needs Designed and built custom Salesforce reports to support data operations and Enhanced Care Management (ECM) programs Developed and deployed end-to-end solutions for processing health plan MIF data, enabling efficient insert, update, and reporting workflows for Lead and Case objects Performed large-scale data inserts, updates, and migrations using Salesforce Data Loader in both sandbox and production environments Extracted, analyzed, and transformed backend Salesforce data using Talend and SQL to produce accurate reports for compliance, billing, and operational needs Identified and resolved reporting discrepancies and data quality issues through root-cause analysis and targeted corrections Cleaned, standardized, and transformed referral data for mass uploads into Salesforce while enforcing validation rules and workflow requirements Created Salesforce-based error reports that enabled program teams to quickly identify and correct data entry issues Conducted data gap analyses against vendor reporting requirements and designed field transformations and new data structures to meet compliance and reporting standards Integrated offshore datasets with Salesforce records to address missing or incomplete data, improving accuracy for reporting and billing Reduced manual data entry and correction efforts by automating large-scale updates, inserts, and fixes via Salesforce Data Loader Maintained vendor zip code records in Salesforce to ensure accurate service area tracking, correct billing rates, and reliable historical reference Partners in Care Foundation is an equal opportunity employer.

We are committed to complying with all federal, state, and local laws providing equal employment opportunities, and all other employment laws and regulations.

It is our intent to maintain a work environment which is free of harassment, discrimination, or retaliation because of age, race (including hair texture and protective hairstyles, such as braids, locks, and twists), color, national origin, ancestry, religion, sex, sexual orientation, pregnancy (including childbirth, lactation/breastfeeding, and related medical conditions), physical or mental disability, genetic information (including testing and characteristics, as well as those of family members), veteran status, uniformed service member status, gender, gender identity, gender expression, transgender status, arrest or conviction record, domestic violence victim status, credit history, unemployment status, caregiver status, sexual and reproductive health decisions, salary history or any other status protected by federal, state, or local laws.

All qualified applicants will receive consideration for employment and reasonable accommodations may be made to enable qualified individuals to perform the essential functions of the position.
Remote working/work at home options are available for this role.
Not Specified
Training Coordinator - Hybrid
🏢 DivIHN Integration Inc
Salary not disclosed
Atlanta, Hybrid 6 days ago
DivIHN (pronounced “divine”) is a CMMI ML3-certified Technology and Talent solutions firm.

Driven by a unique Purpose, Culture, and Value Delivery Model, we enable meaningful connections between talented professionals and forward-thinking organizations.

Since our formation in 2002, organizations across commercial and public sectors have been trusting us to help build their teams with exceptional temporary and permanent talent.

Visit us at to learn more and view our open positions.

Please apply or call one of us to learn more For further inquiries regarding the following opportunity, please contact our Talent Specialist, Abdul at (224) 507-1295 Title: Training Coordinator
- Hybrid Duration: 12 Months Location: Charlotte, NC, Schedule: 3 days in office, 2 days remote Only W2 candidates are eligible for this position.

Third-party or C2C candidates will not be considered.

Description: Reports to: Manager, Customer Education Purpose of Position: The Global Marketing Customer Education and Programs Team is responsible for delivering best in class, industry-leading Marketing Programs and Customer Education.

These programs and trainings deliver product awareness, solutions, and services through both hands-on and virtual educational offerings extending Client's Customers and Program Members product preference and brand loyalty.

The Training Coordinator, Customer Education will be responsible for supporting Customer Education initiatives such as supporting program members, training/alliance partners, and other applicable customers in the In-Building, Data Center, and Carrier Markets.

This person will take direction from the Manager, Customer Education to develop the annual education plan for USCAN.

They will project lead the development of class content, marketing materials, and class scheduling to ensure that the education plan is aligned with business strategy and is successfully executed.

The Customer Education team has a global footprint, and this role will be expected to have a cross-regional approach to ensure trainings and content within is supported uniformly within each region.

We support each other collectively to assist in team development, cross training and execution of events is vital! Additionally, is the expectation for cross-functional team support for paid classes, hands-on seminars, and field-level events.

Experience in marketing, customer service, and event management is recommended.

Fiber optic knowledge and training experience is helpful.

Major Roles and Responsibilities Growth and maintenance for customer training program that promotes and supports global marketing initiatives across markets and solutions.

Collaborate with Channel Marketing, Regional Marketing, Sales Engineers, Product Line Managers, and Engineering Services to identify Customer Education needs and future opportunities with a specific market audience.

With the direction and strategy from the Manager, Customer Education, develop and project manage Training Events both live and virtual to support the overall In-Building Network (IBN), Data Center and Carrier (CN) Sales strategy.

Collaborate with subject matter expects in Systems Engineering, Field Engineering, Application Engineers, and Regional/Applications Marketing regarding content and instructional design and develop or source training content and curriculum.

Work with Engineering Services and Field Engineering to build and maintain product samples and equipment to support class curriculum.

Collaborate with Distribution Branch Managers and Sales Engineers nationwide to coordinate logistics for live education classes.

Build promotional campaigns through marketing tools such as social media, marketing automation software and traditional inbound and outbound campaigns to support promotion of customer education events.

Maintain certifications and customer/program education records and report on results from Customer Education program.

Work with event planning software (Cvent) to set up accurate event registration/promotion, registration and after event reporting.

Establish and build relationships with external suppliers as needed.

Operate within a specified customer education budget.

Be available to provide basic customer support for program members.

Help maintain and develop program databases and processes to continually improve the training program.

As a representative of Client Optical Communications, ensure that you convey the highest level of integrity in behavior and appearance and help to fulfill all customer expectations as a premier supplier.

Skill and Knowledge Requirements: Education Requirement: BS/BA Marketing, Communications, or equivalent degree Required Experience: 2 years in marketing, communications, event planning or related experience Experience with instruction or training coordination and/or delivery preferred Desire to work with and learn software and cloud applications Required Skills: Planning and organizing Strong interpersonal skills Data gathering and analysis Problem analysis and problem solving Attention to detail Resourcefulness Basic knowledge and understanding of fiber optic networks What type of software will be used? Presentation Software (PowerPoint/Presenter) Microsoft Office SharePoint Marketing Automation Software (Marketo) Webinar Delivery Systems (AdobeConnect and WebEx Event Center) Social Media Platforms (LinkedIn) Event Planning Software (Cvent) This position does not support immigration sponsorship.

About us: DivIHN, the 'IT Asset Performance Services' organization, provides Professional Consulting, Custom Projects, and Professional Resource Augmentation services to clients in the Mid-West and beyond.

The strategic characteristics of the organization are Standardization, Specialization, and Collaboration.

DivIHN is an equal opportunity employer.

DivIHN does not and shall not discriminate against any employee or qualified applicant on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status.

Planning and Organizing, Problem Analysis and Problem Solving, Data Gathering and Analysis
Remote working/work at home options are available for this role.
internship
Registered Nurse Clinical Review-Hybrid-Los Angeles, California
🏢 Partners in Care Foundation In
Salary not disclosed
San Fernando, Hybrid 6 days ago
The Clinical Consultant – RN provides clinical leadership, consultation, and oversight across care management programs.

This role supports interdisciplinary care teams serving individuals with complex medical, behavioral health, and social needs, including people experiencing homelessness, serious mental illness, substance use disorders, chronic disease, and socioeconomic instability.

The Clinical Consultant – RN partners with Care Managers, Behavioral Health clinicians, Primary Care Providers, hospitals, Managed Care Plans, and community-based organizations to ensure high-quality, whole-person, and evidence-based care.

This position plays a critical role in care planning, clinical decision-making, transitions of care, medication management, quality improvement, and staff development while addressing social determinants of health and system barriers to care.

Essential Duties and Responsibilities Clinical Oversight & Consultation Provide clinical support and consultation to Care Managers, and interdisciplinary care teams across care management programs.

Serve as a clinical resource for chronic disease management, medication monitoring, and complex case review.

Guide staff in ensuring member safety and provide immediate consultation and escalation support for high-risk clinical situations.

Ensure clinical services align with evidence-based practices, regulatory standards, and program contracts, including requirements with Managed Care Plans (MCPs).

Care Planning & Coordination Provide clinical oversight and tracking of comprehensive intake assessments.

Participate in the development, review, and approval of patient-centered care plans, including initial plans and required updates.

Monitor progress toward care plan goals and recommend adjustments based on clinical findings and data.

Collaborate with Primary Care Providers, Behavioral Health clinicians, specialists, ACOs, MCOs, hospitals, and community partners to ensure services outlined in care plans are delivered.

Coordinate hospital admissions, discharges, and transitions of care to promote continuity, safety, and prevent avoidable readmissions.

Perform timely medication reconciliation following transitions of care and support medication adherence.

Data, Quality Improvement & Compliance Use data to evaluate outcomes of targeted interventions and assist in modifying care plans and care strategies accordingly.

Participate in quality improvement initiatives, audits, peer reviews, and program evaluations conducted by internal leadership, health plans, or external administrators.

Monitor continuous quality improvement measures through documentation review, clinical consultation, and chart audits.

Oversee charting and documentation standards to ensure compliance with contracts, program requirements, and organizational policies.

Documentation & Systems Complete and review care plans, assessments, and case notes using required systems (e.g., Salesforce, EHRs, or health plan platforms).

Maintain accurate, timely, and compliant documentation using SMART format where applicable.

Ensure confidentiality and compliance with HIPAA and all applicable federal and state regulations.

Staff Development & Team Collaboration Provide staff development training, coaching, and clinical guidance for care management staff.

Participate in weekly, bi-weekly, and monthly interdisciplinary care team meetings to review client progress, evaluate program effectiveness, and develop strategies to enhance care delivery.

Present cases and clinical insights during scheduled case conferences.

Attend required trainings, webinars, meetings, and conferences to maintain clinical excellence and program knowledge.

Support and expand programming that addresses social determinants of health and strengthens connections to community-based organizations.

Promote monthly health promotion topics and materials aligned with program priorities.

Expectations & Professional Standards Prioritize client health, safety, dignity, and self-determination.

Communicate with professionalism, tact, and cultural humility.

Demonstrate the ability to work under pressure and manage multiple complex priorities.

Maintain strict confidentiality and ethical standards.

Adapt effectively to change and support continuous improvement.

Model openness, honesty, accountability, and teamwork.

Demonstrate sensitivity to cultural, linguistic, and socioeconomic diversity.

Adhere to organizational safety policies, compliance standards, and guiding principles.

Required Qualifications Active and unrestricted Registered Nurse (RN) license in the State of California, in good standing.

Experience working with vulnerable populations, including individuals with histories of trauma, homelessness, substance use disorders, serious mental illness, or socioeconomic stress.

Strong clinical assessment, critical thinking, and problem-solving skills.

Comfort working autonomously in community-based and outreach settings.

Experience using data to track outcomes and measure performance.

Basic computer proficiency, including email, spreadsheets, and electronic documentation.

Valid California Driver’s License and proof of auto liability insurance meeting state of California minimum requirements.

Knowledge and applied practice of HIPAA compliance and healthcare regulations.

Preferred Qualifications Bilingual in English and Spanish.

Partners in Care Foundation is an equal opportunity employer.

We are committed to complying with all federal, state, and local laws providing equal employment opportunities, and all other employment laws and regulations.

It is our intent to maintain a work environment which is free of harassment, discrimination, or retaliation because of age, race (including hair texture and protective hairstyles, such as braids, locks, and twists), color, national origin, ancestry, religion, sex, sexual orientation, pregnancy (including childbirth, lactation/breastfeeding, and related medical conditions), physical or mental disability, genetic information (including testing and characteristics, as well as those of family members), veteran status, uniformed service member status, gender, gender identity, gender expression, transgender status, arrest or conviction record, domestic violence victim status, credit history, unemployment status, caregiver status, sexual and reproductive health decisions, salary history or any other status protected by federal, state, or local laws.

All qualified applicants will receive consideration for employment and reasonable accommodations may be made to enable qualified individuals to perform the essential functions of the position.
Remote working/work at home options are available for this role.
Not Specified
National Business / Channel Development Manager - Data Centers (Remote)
Salary not disclosed
Chicago, IL, Remote 6 days ago

Are you a seasoned sales professional in the construction industry looking to lead efforts for a industry leader on a national scale?


*This role is a fully remote position, candidates can be based in any location with travel expected*


LVI are currently working with a global leader in advanced performance materials, including commercial roofing systems and other architectural and engineering products. With decades of experience and a strong reputation for quality, they partner with architects, engineers, and contractors to bring complex projects to life. Having been in business for over 50 years, this company has an award winning portfolio, recognised for the commitment to quality and company culture.


Why Join?

  • Competitive base salary plus performance-based bonus
  • Flexible work arrangements, including remote options
  • Comprehensive benefits: health, dental, vision, 401(k) with match, paid time off, and holidays
  • Professional growth through training, tuition reimbursement, and networking opportunities
  • A collaborative culture with team events and company-wide celebrations


Position Overview

We are seeking a Strategic Channel Development Manager that will be focused on the data center market. This individual will build relationships with major contractors, architectural firms, and engineering partners to influence specifications and secure our products as the preferred choice for critical infrastructure projects.


The ideal candidate thrives in complex sales environments, understands the construction ecosystem, and can engage senior decision makers to drive strategic outcomes.


Key Responsibilities

  • Develop and execute strategies to grow market share within the data center segment
  • Build partnerships with national and multinational contractors, architects, and engineers
  • Position our solutions as the basis of design for targeted projects
  • Maintain a strong pipeline and deliver accurate forecasts using CRM tools
  • Lead AIA and continuing education initiatives to strengthen industry engagement
  • Collaborate across internal teams to align efforts and share insights
  • Present and negotiate at executive levels to close high-value opportunities
  • Consistently meet or exceed sales and specification goals


Qualifications

  • Bachelor's degree in business, engineering, or related field (Master's preferred)
  • 10+ years in strategic sales, channel development, or business development within construction or related industries; experience with data center projects is highly desirable
  • Proven success in managing complex sales cycles and building executive-level relationships
  • Strong knowledge of building materials and specification processes
  • Excellent communication, presentation, and negotiation skills
  • Proficiency with CRM platforms such as Salesforce
  • Ability to influence stakeholders and deliver results in a competitive market


If you are an ambitious professional within the space, we'd love to hear from you!


Remote working/work at home options are available for this role.
Not Specified
Account Manager Outside Sales (Remote)
Salary not disclosed

WHO WE ARE


High Rise Financial is a fast-growing financial and medical liens company. We have two service offerings:


  • Plaintiff Cash Funding: We provide money upfront to clients who are hurt due to an accident, instead of having to wait for their legal case to settle. We take pride in helping our community by keeping our injured clients financially afloat during difficult times due to an accident that was not their fault.


  • Doctors and Surgery Centers on Lien: We have a network of doctors, surgery centers and hospitals that treat personal injury victims on lien. We provide funding for surgery centers and hospital fees. We also assist with doctor scheduling and coordinating client medical care.


We are quickly becoming a leader in the space known for our high ethical standards, clearly defined terms, and fair repayment for personal injury victims. High Rise Financial provides law firms with a trusted source to refer their clients and buy them time to get the award amounts their clients deserve.


Don’t take our word for it. Check out our Google and Yelp reviews and come be a part of our winning team!


WHAT YOU’LL DO


Important: This role may involve extensive regional travel. The position also requires frequent travel to surrounding states for law firm meetings, conferences, etc. including regular 2-3+ hour drives, short flights, and overnight stays in hotels.


As an Account Manager Outside Sales, the following will be your duties:

  • Meeting sales targets to increase revenue.
  • As an account manager, you will build and maintain relationships with personal injury law firms to expand our attorney referral base.
  • Take lawyers, paralegals, and case managers out to lunches, dinners, and meetings to grow and maintain relationships with personal injury firms.  
  • Attend legal events, legal networking events, and trade shows to meet attorneys and paralegals.
  • In addition to face-to-face meetings, you will make contacts via inside sales using our CRM sales software.
  • Maintain records of all sales leads and/or customer accounts.
  • Educate law firms on how our services can benefit them and their clients.
  • Exercise diligence in planning, follow-up, and closing deals by working with law firm personnel to facilitate the accumulation and prompt return of requisite documents. 


WHAT TO EXPECT


  • Potential for extensive weekday travel depending on territory needs 


WHAT YOU’LL NEED


  • Must have 2+ years of inside or outside sales experience.
  • Demonstrated success in building relationships, meeting goals, and delivering results.
  • Proficiency in developing sales strategies and utilizing performance metrics.
  • Familiarity with MS Office and Salesforce preferred.
  • Strong written and verbal communication skills.
  • Effective organizational and leadership abilities.
  • Proven problem-solving skills.
  • High energy, ambitious, and reliable with a positive demeanor.
  • Comfortable cultivating relationships in social settings.
  • Ability to work independently in a fast-paced environment.
  • Excellent organizational, planning, and multitasking abilities  


BENEFITS 


  • Compensation: Earning potential over $115,000 annually
  • Base Salary $60,000 to $80,000 annually (depending on experience & state residency as we have positions available across the county).
  • Commission $15,000 to $55,000 per year is the practical range but since we have no cap, exceptional employees can exceed that high mark
  • Work from home – enjoy your own space!
  • Health, Dental, and Vision insurance provided with full-time employment
  • Paid holidays and paid time off
  • 401K or a Roth IRA
  • Fast-growing company with room for growth! 


KEYWORDS

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Remote working/work at home options are available for this role.
Not Specified
Sr. IT Project Manager – Salesforce/Hybrid/Direct Hire 5006
Salary not disclosed
Vinings, GA, Hybrid 1 week ago

Sr. IT Project Manager – Salesforce/Hybrid/Direct Hire 5006


Tier4 Group is seeking a strategic, high‑impact Senior Project Manager who thrives on understanding the why behind every project and translating business needs into clear, actionable delivery plans. You’ll join a fast‑paced Technology team where purpose, clarity, and execution discipline are essential.


This role requires someone with proven Salesforce migration experience, exceptional communication skills, and the ability to drive complex projects while keeping teams aligned on outcomes—not just tasks.


What You’ll Do

Lead Projects with Purpose & Clarity

  • Develop project plans rooted in a deep understanding of business objectives and user impact
  • Clearly communicate the why behind decisions, priorities, and approaches
  • Translate strategic goals into measurable milestones and delivery timelines

Drive End-to-End Delivery

  • Oversee all phases of project execution (planning, build, testing, deployment, stabilization)
  • Track progress, manage dependencies, and proactively address gaps
  • Provide timely, clear status updates tailored to both technical and business audiences

Manage Risks & Issues with Business Context

  • Identify, document, and manage risks and issues
  • Communicate impacts in terms of business value and customer outcomes
  • Drive accountability with owners and action plans

Enable Team Performance & Remove Barriers

  • Facilitate cross-team collaboration and remove roadblocks
  • Foster a clear, purpose-driven environment where teams understand why their work matters
  • Ensure alignment between business partners, developers, and leadership

Champion Agile Ways of Working

  • Lead Agile ceremonies with a focus on transparency, learning, and continuous improvement
  • Guide teams through effective standups, retrospectives, grooming, and prioritization
  • Ensure Agile practices are being used to deliver value—not just followed as process

Additional Responsibilities

  • Lead Salesforce migration and/or enhancement projects
  • Manage two or more Agile delivery projects simultaneously
  • Perform other related duties as needed


What You Bring

Required Experience

  • 5+ years of Project Management experience (8+ preferred)
  • Hands-on Salesforce migration experience (required)
  • Proven ability to manage multiple concurrent projects using Agile methodologies
  • Strong ability to understand and articulate the why behind initiatives
  • Excellent communication skills—able to explain complex topics to both technical and non-technical audiences
  • Experience working with third-party development or infrastructure partners
  • Proficiency with tools such as Jira and Confluence (Atlassian suite)

Preferred Skills

  • Experience supporting or working within a lightweight PMO or structured project delivery environment
  • Experience with value-based prioritization or intake processes

Remote working/work at home options are available for this role.
Not Specified
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