Salesforce Inc Jobs in Summit, NJ

Job Title: Salesforce Service Cloud Architect

Location: Parsippany, NJ

Interview: Video Interview

Description:

Define end-to-end Salesforce Service Cloud architecture, ensuring alignment with business goals and enterprise standards

Design scalable and modular solutions across Case Management, Omni-Channel, Knowledge Base, Live Agent, CTI, and Email-to-Case

Lead the design of data models, security models, and sharing architectures

Develop integration strategies using REST/SOAP APIs, Platform Events, and middleware tools like MuleSoft, Informatica, or Dell Boomi

Evaluate and recommend AppExchange products and third-party tools as part of the solution landscape

Create solution blueprints, sequence diagrams, and architecture documentation for development teams

Technical Leadership

Serve as the technical authority for Salesforce implementations, providing direction to developers, administrators, and functional consultants

Enforce governance standards, design patterns, and best practices across all Salesforce projects

Perform code reviews, solution assessments, and ensure compliance with Salesforce platform limits and security standards

Mentor development teams and guide them on Apex, LWC, Integration, and Performance Optimization

Stakeholder & Delivery Management

Collaborate with business analysts, project managers, and client stakeholders to translate requirements into robust technical designs

Participate in solution estimation, RFP responses, and pre-sales activities, providing architectural recommendations and effort sizing

Work with cross-functional teams (Infrastructure, Security, Data, and Integration) to ensure seamless end-to-end solution delivery

Support release planning, DevOps strategy, and CI/CD pipelines for Salesforce environments

Governance & Quality

Ensure compliance with Salesforce best practices, governor limits, and data security policies

Establish and maintain architecture governance frameworks, technical documentation, and design repositories

Lead performance reviews, scalability assessments, and security audits of Salesforce solutions

Basic Qualifications:

Minimum 10+ years of experience of Deep expertise in Apex, Lightning Web Components (LWC), SOQL/SOSL, REST/SOAP APIs

Minimum 8+ years of experience Strong understanding of Salesforce data model, security, and integration architecture

Minimum 10+ years of experience Hands-on experience designing and implementing Service Cloud, including Omni-Channel, CTI, Knowledge, and Case Management

Proven track record of leading large-scale enterprise implementations

Familiarity with DevOps tools (Copado, Jenkins, Git, Gearset) and CI/CD automation

Experience in Agile delivery frameworks and global delivery models

Excellent communication, presentation, and stakeholder management skills

Preferred Qualifications

Salesforce Certified Technical Architect (CTA) or actively pursuing CTA

Knowledge of Field Service Lightning (FSL), Einstein Bots, or Salesforce Industries (Vlocity)

Experience integrating Salesforce with legacy or cloud-based systems (AWS, Azure, SAP, etc.)

Familiarity with Agile at Scale (SAFe, LeSS) and multi-cloud Salesforce implementations

Personal Attributes

Strategic thinker with a strong problem-solving and analytical mindset

Excellent leadership and team collaboration abilities

High attention to detail and commitment to quality

Ability to manage multiple priorities and communicate effectively with both technical and business audiences

Salesforce Certifications (Mandatory):

Application Architect or System Architect

Platform Developer I & II

Service Cloud Consultant

POSITION OVERVIEW :

Provide end-to-end architectural leadership for a highly complex, Service Cloud implementation built on an existing multi-cloud Salesforce footprint (Sales, Service).

· Define the target-state architecture, integration patterns, data models, sharing models, and governance frameworks required for scalable community/portal solutions.

· Lead solution design workshops, validate business requirements, create architectural roadmaps, and ensure alignment with enterprise standards and security policies.

· Oversee technical delivery, mentor cross-functional teams, and ensure solution integrity across Experience Cloud, Lightning, Apex, and external systems.

Experience Requirement

· 10+ years Salesforce solution architecture experience; 5+ years specific to Experience Cloud or complex portal architectures.

Certification Requirement

· Salesforce Certified Experience Cloud Consultant (required).

· Salesforce Application Architect or System Architect

My client, Universal Property Management Systems, is looking for a Property Administrator. This is a great opportunity for someone looking to grow a career in Property Management!

About Universal Property Management Systems

Universal Property Management Systems, Inc. is a family-owned, second-generation property management company based in Morristown, New Jersey. With over 35 years of experience serving communities across North Jersey, the company provides comprehensive residential and community association management services tailored to the unique needs of owners and residents. Universal Property Management is committed to delivering a stress-free property management experience through personalized service, modern technology, and a deep understanding of the local market. The company manages a diverse portfolio of apartment, condominium, townhome, and HOA communities throughout Bergen, Essex, Hudson, Morris, Passaic, Sussex, Union, and Warren counties.

Position Summary

The Property Administrator plays a critical role in supporting the day-to-day operations of a portfolio of multi-family residential properties. This position provides administrative and operational support to Property Managers, ensuring that property operations run smoothly, efficiently, and in compliance with company policies and applicable regulations.

The ideal candidate has at least two (2) years of experience in administrative support, thrives in a fast-paced environment, and demonstrates strong communication skills, attention to detail, organization, and the ability to manage multiple priorities simultaneously.

Key Responsibilities

Administrative & Operational Support

• Provide day-to-day administrative support to Property Managers & Accounting Staff
• Maintain organized tenant files (electronic and physical, as applicable).
• Process new lease documentation, renewals, and move-in/move-out paperwork.
• Track and follow up on insurance certificates, compliance documentation, and required forms.
• Assist with rent roll updates, reporting, and general data entry.
• Prepare correspondence to residents, vendors, and internal stakeholders.

Tenant & Customer Service Support

• Serve as a professional point of contact for resident inquiries via phone, email, and in person.
• Assist with coordinating maintenance requests and tracking work order completion.
• Support resident communication initiatives, notices, and community updates.
• Help resolve routine tenant matters and escalate issues to Property Managers as appropriate.

Financial & Vendor Support

• Assist with invoice processing and tracking vendor payments.
• Support preparation of property reports and monthly administrative summaries.
• Maintain vendor contact lists and documentation.
• Ensure accurate and timely data entry into property management systems.

Compliance & Documentation

• Ensure proper documentation is maintained in accordance with company policies and NJ housing regulations.
• Support compliance tracking for required notices and documentation.
• Maintain confidentiality of resident and company information at all times.

Other tasks and responsibilities as maybe assigned from time to time.

Qualifications

Required:

• Minimum of two (2) years of administrative experience.
• Strong written and verbal communication skills – ability to communicate in a clear and professional manner.
• High customer focus – ability to be responsive, follow up, and maintain a professional, service-orientation approach with residents and vendors.
• High attention to detail – ensuring accuracy in documentation and data entry.
• Highly organized with strong time management skills.
• Ability to multitask and prioritize effectively in a fast-paced environment – able to effectively balance competing priorities without sacrificing quality.
• Proficiency in Microsoft Office (Word, Excel, Outlook).

Preferred:

• Experience with property management software is a plus.
• Experience in multi-family residential property management is desirable.

Compensation & Benefits

The company offers a competitive compensation package including:

• Salary range of $50K-$60K (depending on experience)
• Health Insurance
• Dental Insurance
• Competitive Paid Time Off
• Supportive team environment and growth opportunities

The Sales Account Executive, Occupational Health will be a field-based position focused on the acquisition, ongoing management, and growth of B2B corporate accounts throughout New Jersey and New York. This role partners with employers and organizational leaders to develop Occupational Medicine and Workers’ Compensation services, enhance the quality of offerings, drive departmental growth, and improve the overall employer experience.

Duties and Responsibilities: 

• Communicate the value of CityMD and Summit Health Occupational Medicine and Workers’ Compensation services toB2B corporate clients to drive volume and revenue growth.
• Apply a consultative sales approach to identify client needs and pain points, and provide tailored solutions from the various offerings
• Actively prospect to identify qualified leads, acquire new corporate accounts, and increase business of existing account relationships
• Build and manage new business pipeline and track all activity in Salesforce, allowing for accurate forecasting to hit sales targets
• Manage a portfolio of corporate accounts and strengthen employer relationships through strategic account management, including calls and in-person business review meetings.
• Leverage existing book of business to identify key stakeholders in multispecialty/referral process to expand Workers’ Compensation utilization to Summit Health
• Engage payer and third-party administrator stakeholders to develop key relationships with nurse case managers and adjusters to position Summit Health as their preferred provider network
• Serve as point of contact for corporate accounts, serving as their liaison to CityMD and Summit Health as immediate resource for support
• Conduct meetings with prospective and current clients virtually as well as in the field, including company offices/facilities and CityMD/Summit Health site locations
• Log all activities and lead/account information daily using CRM (Salesforce)
• Meet and/or exceed sales KPIs and goals, defined by leadership, through new business and retention sales efforts
• Work closely with other departments including but not limited to Operations, Academy, Medical Operations, Aftercare, IT, Analytics, Billing and Marketing to meet client needs, drive volume and ensure seamless operation processes for customer experience 
• Participate in special events including but not limited to health fairs, promotional events and conferences
• Leverage corporate account relationships to drive downstream commercial opportunities to CityMD and Summit Health

Qualifications: 

A candidate’s qualifications will include: 

• Bachelor’s degree in business, marketing, public health or other applicable degree preferred  
• 3+ years of experience in B2B sales and/or account management, within industry 
• Excellent oral and written communication and presentation skills 
• Exceptional customer service and interpersonal skills    
• Strong organizational, time-management and prioritization skills  
• Self-motivated, entrepreneurial spirit who takes a proactive approach to business operations   
• Ability to think critically, troubleshoot and solve complex problems in a fast-paced, data-driven environment 
• Self-directed, resourceful and high attention to detail 
• Positive and enthusiastic, and ability to project this around others 
• Interpersonal flexibility to effectively interact with clients and internal and external teams 
• Proficient in CRM (Salesforce) and Microsoft Office (Outlook, PowerPoint, Word, Excel) 
• Occasional travel by car and public transportation is a requirement (approx. 5-10% travel) 
• Travel to conferences and industry events when appropriate (less than 5%)

Physical Requirements 

This job may require, from time to time, repetitive tasks with few breaks. Travel required.  

This is an exempt position. The base compensation range for this role is $75,000 - $92,000 per year depending on experience. At VillageMD, compensation is based on several factors including, but not limited to education, work experience, certifications, location, etc. The selected candidate will be eligible for a valuable company benefits plan, including health insurance, dental insurance, life insurance, and access to a 401k plan.