Sales Navigator Jobs in Olney

Driven by the desire to provide an iconic customer experience, at CarMax, we ensure customers can buy the vehicles they want in a way that suits them. That demands a special kind of sales consultant: one who takes time to build relationships with customers in order to understand their true needs. Join us, and you will help each customer purchase the right car, not the most expensive one. We've become the nation's largest retailer of used cars due to our honesty and transparency, and those same traits will help you succeed too.

What you will do Essential responsibilities

• Use your knowledge of CarMax inventory to assist customers in finding a vehicle that meets their needs
• Guide customers every step of the way, from sale or appraisal to test drives and arranging financing applications
• Complete all relevant records and documentation to ensure smooth transactions for our customers

Learn and succeed as part of a team

This is a high energy sales environment where you will work as a team to meet goals and we'll give you everything you need to be successful. Auto sales experience is not necessary we provide paid training and a personal sales mentor who is dedicated to your ongoing development. Bring us your ability to connect with people and build relationships, and we'll help you succeed. The prospects are bright for sales professionals who aspire to become mentors, managers and business leaders, and who are ready to work and learn as part of a team.

Qualifications and requirements

• Sales and customer service experience, in an area such as retail, is preferred
• Good listening skills and a strong customer focus
• High level of self-motivation

About CarMax

CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide.

Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For.

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

The hourly rate for this position is:

$17.16 - $20.00

Commissions: This position is eligible for commission.

Benefits: Except as otherwise required by state law, CarMax Associates are entitled to the following paid sick, vacation, and holiday time.

Associates that are considered full-time hourly or commissioned are eligible:

• To earn up to 48 hours of sick time per year accrued on a per pay period basis and between 80 hours and 200 hours per year of vacation time after a 90 day waiting period depending on years of continuous service with the Company.
• For 8 hours of pay for each of a total of 6 paid scheduled holidays per year plus 1 floating holiday. If such an Associate does work on a scheduled holiday due to business need, they are eligible for Holiday Premium Pay.

Associates considered full-time salaried are entitled to paid time away with no specified limit as needed for sick, vacation, bereavement, jury duty, holidays, floating holiday, etc. subject to manager approval.

Glass America is creating a culture that delivers on our Mission to WOW Every Customer and Be the Best! As one of the nation's largest auto glass and windshield replacement and repair businesses, we have been keeping cars, trucks and vans safe on the road since 1999. When it comes to auto glass repair and replacement - Glass America sets the standard.

What Glass America offers you:

• 80 hours of accrued paid time off annually.
• 80 hours of paid parental leave.
• 6 paid holidays annually.
• Medical, Prescription Drug, Dental & Vision Insurance.
• 401(k) Retirement Plan with company match.
• Employer Paid Short-Term Disability & Life Insurance.
• Additional Voluntary Life Insurance.
• Free prescription or non prescription safety glasses each year.

• Utilize Glass America tools and software to create daily routes and target lists.
• Track account metrics to meet financial goals and operational objectives.
• Identify accounts that will be a part of your outside sales activities for a sales cycle.
• Establish long lasting relationships to build, develop and expand your book of business.
• Build a strong network of contacts that will supply a steady stream of referrals.
• Immerse yourself in the local community to champion our commitment to safety and quality.
• Deliver world class customer service everyday.
• Partner with your local Operations Team to execute a positive customer experience.

• Minimum of 4 years successfully selling business services.
• Proven track record of exceeding financial objectives, metrics and KPIs.
• Experience in account management, outside sales and/or B2B sales.
• Auto Glass, Restoration or Insurance industry knowledge is highly preferred.
• Excellent organization and time management skills.
• Problem solver that can work independently to WOW every customer.

Part of Boyd Group Services, Glass America operates in 38 states. Our exceptional leadership fosters a rewarding company culture which has resulted in year over year growth and advancement opportunities.

Glass America is an Equal Opportunity Employer.

AI Disclosure Statement: At The Boyd Group and all affiliated companies, we do not use artificial intelligence (AI) or automated tools to screen, assess, or select applicants for employment. All hiring decisions are made by real people who review each application individually.

Compensation Details:

Salary range: $60,000 - $70,000 per year. Compensation is commensurate with skill, education and experience. This position is also eligible for performance based bonus opportunities.

Who we are: Ketchum & Walton is a trusted manufacturers’ representative serving industry leaders in Noise Control, HVAC Equipment, and Indoor Air Quality. We help clients achieve greater efficiency and cost savings through innovative solutions in air filtration, architectural and interior noise control, HVAC systems, and vibration isolation.

We’re proud to partner with top-tier manufacturers who are committed to continuous improvement, cutting-edge research, and advancing technology. Our work environment reflects these values—creative, collaborative, and focused on solving complex problems for our clients.

At Ketchum & Walton, our core values are the foundation of everything we do. We’re a team that thinks strategically, works collectively, and strives to be a world-class organization. If you’re driven, innovative, and ready to make an impact, we’d love to hear from you.

___________________________________________________________________________________

What we need: The Sales Consultant (Architectural Acoustics) is results-driven and strategically aligned, requiring a proactive, competitive, and entrepreneurial-focused individual. It demands quick decision-making, innovation, and the ability to lead with confidence and urgency through change. Our ideal candidate is a self-motivated, goal-oriented leader who communicates effectively, adapts quickly, and thrives in a fast-paced environment. Enthusiasm, accountability, and high performance are key, with an emphasis on successful behaviors and process.

Key Responsibilities

·         Documented Sales Plan (Sandler – Cookbook): Includes defining market segments such as Healthcare, Pharma, Industrial, Education, Government, Commercial, and Mission Critical. It covers territory management, organizing social events like trade shows, trade associations, lunch & learns, and personal entertainment. Sales activities including appointments, prospecting, site surveys, and entertainment are tracked diligently. The plan also requires accurate forecasting and budgeting of annual sales volume, margins, and product mix.

·        Industry Knowledge: Involves understanding appropriate product applications for each market segment (e.g., Healthcare), familiarity with online search tools and media resources like trade journals and business periodicals, and awareness of competitors' products, pricing, lead times, and services. Additionally, it requires the ability to read and interpret architectural/mechanical drawings and commitment to continued personal development within the specialty area.

·        Customer Knowledge: Entails recognizing behavioral characteristics and culture of clients (using tools like PI, or DISC), identifying and understanding the roles and influence of specifiers, influencers, and decision-makers, as well as understanding key performance drivers and success criteria by identifying and eliminating pain points. It also includes recognizing personal vulnerabilities within customer relationships and promptly mitigating risks, plus qualifying customers to ensure alignment with business goals.

·        Relationship Skills: Focuses on building and maintaining long-term relationships, networking effectively with clients and industry professionals to achieve business goals and ROI, contributing productively in team environments, and continuously self-reflecting through customer feedback to improve service quality.

·        Selling Skills: Centers on following a proven sales process (such as Sandler Sales Mastery) to improve results and shorten sales cycles. Key skills include prospecting and developing new business, setting meetings with clear upfront contracts, building rapport, employing strategic questioning to uncover customer needs, active listening and observation of verbal and non-verbal cues, presenting solutions that address those needs, using innovative sales tools (like manufacturer analytics, LCC, and multimedia presentations), matching solutions and pricing to ensure win-win outcomes, providing well-written, detailed proposals, handling objections effectively, negotiating for positive results without selling on price alone, and securing customer commitment to proceed.

·        Product Knowledge: Requires deep understanding of product features and benefits, proficient use of manufacturers’ sales tools, technical expertise to ensure correct application, ability to generate project- or customer-specific specifications, comprehensive knowledge of the filter, architectural industry and engineering principles, and capability to provide field guidance for installation and troubleshooting.

·        Quoting: Involves receiving customer bid lists and organizing bids in a calendar, reviewing bid drawings and specifications to identify opportunities for represented products, coordinating with factories to obtain scopes and quotes, compiling proposals for bidding contractors, and following up with customers to assess potential low bidders and arrange scope reviews.

·        Project Management: Includes verifying purchase orders against quotes, entering sales orders, setting up electronic job files, issuing material purchase orders, providing order status updates and expediting as needed, and managing project submittals documentation and closeout.

·        Travel: 15-20%

·        Other duties as assigned

What you need: Minimum Qualifications

• High school diploma or equivalent required.
• Additional education or certifications in relevant fields are a plus.
• Proven ability to develop and execute sales plans across diverse market segments.
• Strong knowledge/willingness to learn industry products and applications, including technical drawing interpretation.
• A baseline understanding of acoustics (noise control, interior acoustics) is a plus.
• Excellent relationship-building skills with a deep understanding of customer needs and decision-making processes.
• Proficient in a structured sales process (e.g., Sandler), with strong prospecting, qualifying, and closing abilities.
• Skilled negotiator with the ability to handle objections and secure customer commitments.
• Effective communicator, both written and verbal, with strong networking and teamwork capabilities. The ability to work and succeed as a team is paramount.
• Analytical mindset with experience managing bids, pricing, and competitive analysis.
• Detail-oriented and organized in managing orders, documentation, and project turnover.
• Proficient in software including but not limited to: Microsoft Office Suite (Word, Excel, Outlook, Teams), Bluebeam, Adobe

Reports to: Director of Sales

Status: Full-Time, onsite

Job Class: Exempt

We are proud to be 100% employee-owned (ESOP) and committed to investing in our people. Our team members enjoy an extensive benefits package, including:

• Annual contribution into ESOP account
• 100% employer-paid healthcare premiums
• Biannual bonus opportunities
• Paid time off, holidays, and leaves
• 401(k) retirement plan
• And more!

Ketchum & Walton is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment decisions are based on qualifications, merit, and business need—regardless of race, religion, color, sex, gender identity, sexual orientation, age, disability, national origin, veteran status, or any other protected status under applicable law.

Please note: We are not engaging with recruiting agencies for this position and will not respond to agency inquiries

Service Sales Representative

Industry | Industrial - HVAC Equipment and Services

Location | Rockville, MD

Salary | $90,000

First Year Potential | $100,000

Territories | Washington D.C. Metro

Reference | 12079

Job Summary

Leading Commercial HVAC service provider is looking for an outside sales rep to cover a territory including Maryland, Northern Virginia, and the Washington, DC region. This is a new business, hunting-focused role. Qualified candidates must have at least 3 years of stable and successful outside, business-to-business sales experience with formal sales training. Candidates must be self-motivated, organized, and able to manage time and business plans effectively while managing multiple leads, appointments, and sales activities. Ability to read and interpret mechanical drawings or HVAC plans is a plus. This position offers a base salary up to $80K plus an aggressive commission structure. $100K or more in the first year. Benefits and expense plan. Apply Now!

Clinical Program Manager - Essex Management

Remote in US except, if in Maryland, DC, VA & Delaware; must be comfortable in being on client site at least once a week.

This position supports "Essex, an Emmes Company". Essex is a biomedical informatics and health information technology-focused consultancy founded in 2009 and headquartered in Rockville, MD. The Essex team comprises experts with extensive experience in strategically developing and managing complex health and biomedical information programs for clients in the Federal Government, research academia, and private sectors.

Emmes Group: Building a better future for us all.

Emmes Group is transforming the future of clinical research, bringing the promise of new medical discovery closer within reach for patients. Emmes Group was founded as Emmes more than 47 years ago, becoming one of the primary clinical research providers to the US government before expanding into public-private partnerships and commercial biopharma. Emmes has built industry leading capabilities in cell and gene therapy, vaccines and infectious diseases, ophthalmology, rare diseases, and neuroscience.

We believe the work we do will have a direct impact on patients' lives and act accordingly. We strive to build a collaborative culture at the intersection of being a performance and people driven company. We're looking for talented professionals eager to help advance clinical research as we work to embed innovation into the fabric of our company. If you share our motivations and passion in research, come join us!

Primary Purpose

We are seeking a highimpact, strategic, and executionoriented directorlevel Program Manager to lead and mature the organization's program strategy, delivery excellence, and client enablement capabilities. This role provides both strategic leadership and handson management, including direct oversight of staff and responsibility for career development, coaching, and performance management.

This role will shape how internal departmental initiatives and client programs are planned, governed, staffed, measured, and communicated, ensuring delivery rigor while enabling flexibility and innovation across diverse client environments.

This role works in close partnership with portfolio, engineering, bioinformatics, data science, and business development leadership to ensure integrated delivery, effective resource utilization, proactive risk management, and an exceptional client experience.

The ideal candidate is a decisive people leader and systems thinker who thrives in complex and evolving environments, balances strategy with execution, and brings a strong client first mindset. Success requires the ability to influence at the executive level, mature organizational capabilities, and cultivate a collaborative, empowered team culture that supports excellence in deliveryfirst mindset. Success requires the ability to influence at the executive level, mature organizational capabilities, and cultivate a collaborative, empowered team culture that supports excellence in delivery.

• Establish and execute departmental goals and objectives aligned to enterprise strategy, contract priorities, and client mission outcomes; define and monitor KPIs to drive accountability and data-informed decision-making.
• Design, implement, and continuously mature program management, governance, and delivery enablement frameworks that scale across portfolios while ensuring compliance with federal, regulatory, and organizational standards.
• Provide executive-level visibility into portfolio, program, and project health through standardized dashboards, metrics, and reporting-enabling proactive management of risks, issues, dependencies, and performance trends.
• Partner with portfolio and divisional leadership to support investment prioritization, funding decisions, and resource allocation, balancing client commitments, growth objectives, and staff sustainability.
• Ensure full lifecycle contract execution excellence, including initiation, execution, closeout, client reporting, lessons learned, and continuous improvement integration.
• Lead people management strategy for the department, including performance management, career development, succession planning, training pathways, and promotion readiness.
• Own departmental workforce and strategic resource planning, including forecasting, recruitment, onboarding, capacity planning, skills development, and certification alignment.
• Ensure compliance with staff allocations plans, time reporting, and internal policies across billable, internal, and strategic initiatives.
• Actively support business development efforts, including RFP solutioning, staffing models, transition planning, delivery onboarding, and ongoing executive client engagement.
• Champion quality-by-design principles across all delivery artifacts and processes; oversee SOP evolution, process training, internal audits, and continuous improvement initiatives.
• Maintain strong awareness of industry, regulatory, and technology trends; represent the organization through thought leadership, publications, conferences, and strategic forums.

Required Skills:

• Advanced expertise in program, portfolio, and PMO leadership, including framework design, governance models, and delivery maturity assessments (e.g., PMI, PMO, Agile/Hybrid environments).
• Strong command of program operations, including financial management, forecasting, risk and issue management, resource optimization, and executive reporting.
• Demonstrated experience leading complex life sciences and health IT programs supporting clinical research, bioinformatics, public health, biomedical informatics, and regulated data environments.
• Exceptional communication and executive presence, with the ability to influence senior leaders, advise clients, and align cross-functional teams around shared outcomes.
• Proven problem-solving and systems-thinking capabilities, with a track record of driving process improvement, operational scalability, and organizational maturity.
• Ability to rapidly assess priorities, adapt to evolving client environments, and translate strategy into executable roadmaps.
• Strong regulatory and compliance knowledge, including clinical research regulations, healthcare privacy, and federal IT compliance standards (e.g., FDA, 21 CFR Part 11, HIPAA, FISMA, FedRAMP, CMMI, ISO).
• Experience operating in federal health environments (e.g., HHS, NIH, NCI), with familiarity across consulting delivery models, contract vehicles, and business development lifecycle.

Required Areas of Focus:

Program Management Leadership

• Own and evolve client-facing program and project roadmaps, ensuring alignment with mission goals, regulatory requirements, funding constraints, and delivery capacity
• Contribute to standardized BD-to-Delivery transition processes, ensuring early engagement, clarity of scope, staffing, budgets, timelines, and accountability prior to execution.
• Ensure consistent contract execution through disciplined tracking of deliverables, milestones, financials, and performance metrics, including CPAR inputs and self-assessments.
• Design, maintain, and continuously improve enterprise delivery dashboards, providing visibility into:

• • Program and project health summary
  • Resource utilization and capacity
  • Budget performance and forecasting
  • Risk and issue trends
  • Key milestones and outcomes

Contract performance and quality metrics

• Establish and enforce a structured reporting cadence to support proactive leadership engagement and timely decision-making:

• • Weekly: Project and program status
  • Monthly: Portfolio performance and financial reviews
  • Quarterly: Strategic outlook, risk posture, and growth alignment

• Serve as a senior client relationship leader, cultivating trusted partnerships and proactively identifying opportunities to enhance delivery value and expand engagements.

Financial & Resource Management

• Partner with leadership teams to define, manage, and optimize portfolio, program, and project-level budgets.
• Develop and maintain a comprehensive resource capability matrix capturing skills, certifications, experience, performance insights, and availability.
• Optimize workforce utilization by aligning staffing decisions with delivery needs, staff development goals, and long-term organizational strategy.
• Lead and support staff transitions, onboarding, promotions, and role changes with minimal delivery disruption.
• Drive training and capability development strategies aligned to SOPs, industry standards, and evolving client needs.

Stakeholder Engagement & Communication

• Act as a senior liaison between executive leadership, program teams, and client stakeholders.
• Strengthen client partnerships through structured feedback mechanisms, contract / project performance reviews, and strategic planning engagements to support change agility and account growth.
• Enable cross-division collaboration to ensure integrated delivery and shared accountability.
• Communicate performance, risks, and opportunities through clear dashboards, briefings, and executive presentations.

Advisory & Consultation

• Provide strategic advisory services to internal and external stakeholders navigating complex program and project and delivery challenges.
• Translate technical, business domain, and operational concepts into actionable strategies that enable informed decision-making.
• Serve as a trusted advisor supporting both delivery excellence and organizational growth.

• Education: Bachelor's degree required; Master's degree in a scientific, health, or program management discipline preferred. PMP or equivalent certification desired.
• Experience: Minimum of 10 years in senior program strategy and delivery leadership roles across federal, academic, and private-sector environments.
• Program Leadership: Extensive experience program management, PMO leadership, governance, financial management, and large-scale delivery enablement.
• Industry Knowledge: Strong background in life sciences, clinical research, bioinformatics, health informatics, and public health.
• Leadership & Business Acumen: Proven ability to lead distributed teams, manage complex stakeholder environments, and influence at the executive level.
• Business Development: Demonstrated success supporting client growth, solution design, and consulting delivery models.
• Federal Health IT Experience: Experience supporting HHS, NIH, NCI, or similar agencies strongly preferred.

Why work at Emmes?

At Emmes, your actions and hard work will have a direct impact on public health initiatives, both globally and in our local communities with opportunities for volunteerism through our Emmes Cares community engagement program. We offer a competitive benefits package focused on the health and needs of our growing workforce, including:

• Flexible Approved Time Off

• Tuition Reimbursement

• 401k Retirement Plan

• Work From Home Anywhere in the US

• Maternal/Paternal Leave

• Casual Dress Code & Work Environment

CONNECT WITH US!

Follow us on Twitter - @EmmesCRO

Find us on LinkedIn - Emmes

The Emmes Company, LLC is an equal opportunity employer and does not discriminate in its selection and employment practices. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.

#LI-Remote

When you join Reliant's therapy team, you join a team that makes a very real impact in the lives of the patients and residents we serve. As a leading rehab therapy provider for skilled nursing facilities (SNFs), Reliant therapists provide necessary rehabilitation services for our most vulnerable population. As a Reliant therapist, you also have the opportunity to advance your career through our continuing education platform, climbing our clinical ladder and utilizing the opportunity to serve with others who are working at the top of their discipline. Our executive team started their own careers as therapists working with patients, and we take great pride in promoting from within the company. We also have a team of clinicians who provide continuing training, as well as systems and proven protocols to help ensure everyone is providing therapy in the most effective way for the patients and the most compliant way to help ensure our SNF partners are covered.

Why Reliant:

• Reliant is the largest independent rehab therapy provider to skilled nursing facilities and long-term acute hospitals (LTACHs)
• Great Corporate Support
• Therapy company ran by Therapists with decades of experience
• A company that desires for you to grow as a therapist and as a leader in our industry
• Currently in 38+ states in approximately 850 buildings with plenty of opportunities that fit any therapists needs in location, schedule, or development

Reliant Benefits May Include:

• Competitive Pay Packages
• Medical, Dental, Vision, and company-paid life insurance
• 401(k) savings plan with employer match
• PTO Share Program
• PTO Buy-Back Program
• Annual Performance Reviews
• Maternity Support Program
• Company-sponsored continuing education courses
• Clinical Leadership Support
• Tuition Loan Repayment Program
• Flexible Schedules

Education/Experience:

• Graduate of an ACOTE accredited school of occupational therapy.
• Computer Skills: Computer literate and proficient in clinical documentation
• Basic Internet navigation skills
• Certificates and Licenses: Valid Occupational Therapist Assistant state license

Interested in learning about us or other opportunities? Please visit our website.

Occupational Therapy Assistant

Summary: Provide Occupational Therapy and related services for patients under the direction of a licensed Occupational Therapist (OT) while maintaining positive levels of interaction with facilities and clients in accordance with the principles and practices of occupational therapy and within Reliant Rehabilitation guidelines. Provide quality patient care including: ongoing treatment per a plan of care, supervision of Rehab Techs (where required), and case management responsibilities. Maintain professional conduct that represents Reliant Rehabilitation's commitment to quality and service in all interactions with clients, including positive levels of interaction and rapport with facilities and clients. Adhere to all state and federal regulations regarding occupational therapy.

Essential Duties and Responsibilities:

• Under the direction of the licensed occupational therapist, optimize the functional abilities and skills of patients.
• Build a strong occupational therapy assistant program.
• Enhance clinical expertise, professional and management skills through interaction with managers, therapists and other professional staff, self-study, and other continuing education activities.
• Maintain valid state license. Maintain awareness of issues related to the profession of occupational therapy and the health care environment.
• Understands various relevant payment models related to billing and treatment guidelines, as well as clinically appropriate means/modes of delivery. Provide quality care as well as reasonable goals and outcomes within the guidelines.
• Be compliant with infection control procedures and environmental safety protocol within a facility.
• Ability to read, write, speak, and comprehend in English: instructions, correspondence, charts, memos, and reports

*complete job description available upon request

Overview

Architects and builds the infrastructure and tooling that powers AI agent development across the Software Development Lifecycle (SDLC). Develops production-grade agentic systems, orchestration frameworks, and observability solutions that enable teams to build, deploy, and monitor reliable AI agents at scale. Plays a key role in defining and implementing the next generation of SDLC through AI-first innovation and comprehensive instrumentation.

What We're Looking For

You demonstrate sharp product sense for high-impact automation opportunities, technical taste in implementation decisions, and the ability to clearly articulate trade-offs. You know when to apply AI agent solutions versus simpler approaches and can explain the \"why\" behind architectural choices.

You excel at 0-to-1 (and 1-to-100) product development, comfortable operating in ambiguous environments where requirements emerge through experimentation and iteration rather than upfront specification.

Key Responsibilities

AI Agent Development & Automation:

• Develop production-grade AI agents that eliminate manual handoffs across the SDLC

• Create custom integrations and CLI tools that give agents deep understanding of internal systems and codebases

• Design comprehensive testing strategies to ensure agent reliability and output quality

• Implement \"Golden Path\" scaffolding that embeds organizational standards into new projects

• Build AI solutions that improve codebase navigation, documentation, and developer workflows

• Identify workflow bottlenecks and deliver measurable impact through intelligent automation

• Shape SDLC evolution by identifying AI-first opportunities and proving outcomes through experimentation

Agent Infrastructure & Platform:

• Architect and maintain production infrastructure supporting agent deployment, lifecycle management, and scaling

• Develop agent frameworks, templates, and SDKs that accelerate agent development

• Create governed Model Context Protocol (MCP) catalog enabling compliant agent-to-agent and agent-to-MCP communication

• Implement governance controls for agent behavior, permissions, and system access

Observability & Performance Analytics:

• Design and implement metrics, monitoring, and logging infrastructure for AI agents and development workflows

• Build dashboards that provide actionable insights into developer productivity, tool adoption, and agent performance

• Establish KPIs and measurement frameworks to quantify the impact of AI-powered automation

• Create alerting and anomaly detection systems to ensure reliability of agents and tooling

• Analyze telemetry data to identify optimization opportunities and guide strategic investment decisions

Collaboration & Impact:

• Partner across teams to drive adoption of AI-powered tooling and process transformation

• Stay current with LLM technologies and coach colleagues on AI-assisted development and automation best practices

• Rapidly prototype solutions to validate use cases and prove value quickly

• Communicate data-driven insights to stakeholders through clear visualizations and reports

Preferred Qualifications:

• 5-7+ years of software engineering experience building production systems

• Proven experience building agentic systems using LLM orchestration frameworks

• Hands-on expertise with AI-powered development tools (code assistants, AI-enhanced editors)

• Strong foundation in SDLC, system design, and internal tooling development

• Experience with observability tools and practices including metrics collection, logging frameworks, and dashboard development

• Full-stack technical proficiency:

• Languages: Java, Python, JavaScript/TypeScript

• Frameworks: Angular, Spring Boot

• CI/CD platforms and cloud infrastructure (AWS)

• Monitoring/observability tools (e.g., Prometheus, Grafana, CloudWatch)

• Passion for transforming software development through AI innovation and data-driven decision making

# LI-CGTS

# TS-2505

Job Title: Property Administrator / Admin Svcs Associate

Location: Silver Spring, MD 20910

Duration: 3 months - Possible for extension

8:30 am – 5:00 EST | M-F

Summary:

As an Administrative Services Associate, you will provide support for business operations by conducting processing invoices, updating, and maintaining databases, preparing company forms, and maintaining confidential files.

Overview of Work Environment/Client Nuances/Team Overview: working with the management team onsite

Resource's typical working day:

Answering Phone Calls

- Handles incoming calls in the management office.

- Provides information or directs calls to the appropriate contact.

Guest Reception

- Greets and assists guests upon arrival.

- Ensures visitor protocols are followed.

Invoice Processing

- Reviews, validates, and submits invoices for approval.

- Coordinates with relevant departments for discrepancies.

Purchase and Contract Orders Management

- Prepares and monitors purchase orders.

- Supports contract documentation and renewal tracking.

- Communicates with vendors or suppliers for order fulfillment and inquiries.

Must Have Skills:

• General Computer Knowledge Comfortable navigating various systems and applications; able to troubleshoot basic technical issues.
• General Office Skills Proficient in tasks such as filing, scheduling, handling phone calls, and maintaining organized workspaces.
• Professional Guest Reception Able to greet and assist guests in a courteous, confident, and professional manner.
• Email Management Skilled in composing, organizing, and responding to emails efficiently and with attention to tone and clarity.
• Knowledge of Microsoft Office Suite Familiar with tools such as Word, Excel, Outlook, and PowerPoint; capable of using them for day-to-day operations.

Nice-to-Have Skills

- Communication skills

- Organized

- Able to multitask

- Professional office etiquette

- Team player

Aside from the mentioned Must-Have Skills, the HM is also looking for candidates that has;

Reliability and Attendance:

The role requires a high level of dependability, with consistent attendance and punctuality being essential to meet operational needs.

Professional Expectations: Regular and reliable attendance is a critical component of success in this position, as it directly impacts team performance and operational efficiency.

Years of experience:

- 0–2 years of experience in administrative roles or related fields

- Preferred, but nor required: Background in property management

Education: At least a GED or equivalent required

Software Skills

• General familiarity with common software applications
• Microsoft Office Suite (e.g., Word, Excel, Outlook, PowerPoint)
• Experience using email platforms and basic office productivity tools

Interview Process: 1-2 virtual and/or onsite

About the Role

The Executive Assistant acts as an extension of the President & COO managing priorities, serving as a proxy in key meetings, creating structure around decision-making, and ensuring follow-through across a complex operational organization.

This role requires judgment, independence, assertiveness, and comfort operating with vague direction.

This is a fit for someone who is:

• Highly organized and assertive
• Agile and not rattled by having to make quick pivots
• Able to manage up and take initiative
• Strong at interpreting data and identifying risks
• Comfortable joining or leading meetings on behalf of an executive
• Naturally proactive and anticipatory

Key Responsibilities:

Executive Proxy & Meeting Partnership

• Attend meetings on behalf of the President & COO when needed
• Capture decisions, risks, action items, and follow-ups
• Ensure accountability across Directors and cross-functional teams
• Escalate appropriately without over-escalating

Operational Cadence, Planning & Briefings

• Build and manage weekly agendas for Directors of Operations
• Prepare structured read-aheads, daily briefings, and priority summaries
• Identify opportunities for the President to have focused, uninterrupted work time

Project & Initiative Tracking

• Track cross-functional initiatives, deadlines, and milestones
• Monitor key metrics and dashboards; flag trends or operational risks
• Provide concise synthesis for decision-making

Calendar & Email Management

• Own complex calendar and prioritization workflows
• Protect executive focus time and navigate competing internal demands
• Triaging inbox communications; prepare summaries and recommended responses

Communication & Relationship Management

• Liaise between the President and senior leaders
• Maintain consistent communication tone and professionalism on the executive’s behalf
• Build trust and rapport across a fast-paced operations environment

Other Responsibilities

• Limited travel (approximately every other month) for onsite operational sessions
• Support special assignments, meetings, expenses, and coordination tasks
• Occasional early morning/early evening availability when required

Required Experience

Must-Haves

• 5-10+ years supporting senior executives (C-suite strongly preferred)
• Proven experience acting as a proxy or representing an executive in meetings
• Experience supporting multiple senior leaders simultaneously
• Exposure to metrics, dashboards, or operational reporting
• Project management experience or strong project coordination background
• Demonstrated ability to operate with limited direction
• Experience in one or more of the following industries:
• Health & Human Services
• Medicaid / Public Health
• Financial Services/Financial Management Services
• Medical practices
• Nonprofit sector
• Government / Federal / State agencies

Nice-to-Haves

• Experience interpreting operational data or KPIs
• Familiarity with travel management tools (Navan, Concur, etc.)

Behavioral & Work Style Expectations

We are seeking someone who:

• Maintains composure and sound judgement in high pressure or time sensitive situations
• Demonstrates receptiveness to constructive feedback and incorporate it into ongoing performance
• Operates with a strong service orientation while exercising initiative and ownership of responsibilities
• Make timely, well-reasoned decisions when operating with incomplete or evolving information
• Effectively manages priorities and communication in support of a fast-paced executive environment
• Anticipates needs and takes appropriate action to maintain operational effectiveness
• Demonstrates adaptability and persistence in a dynamic work environment

Work Model

• Primarily in-office in Silver Spring, MD (required)
• Standard schedule aligns with the executive (generally 8–5), with flexibility based on needs
• Occasional extended hours depending on travel, meetings, or key priorities
• Hybrid flexibility only when the executive is traveling