Logistics And Warehousing Jobs in Olney
12 positions found
About the Role
As a Warehouse Associate at Amazon, you'll play a vital role in ensuring our customers receive their orders quickly and efficiently. You'll work in a fast-paced environment, handling various tasks from receiving and storing inventory to picking, packing, and shipping orders.
Key Responsibilities
Receiving and Stowing: Unload and put away incoming shipments, ensuring items are accurately stored in designated locations.
Picking: Locate and select products from shelves according to customer orders, using scanners to verify accuracy.
Packing: Assemble orders, package them securely, and label them for shipping.
Shipping: Load packages onto conveyor belts or into shipping containers, preparing them for delivery.
Inventory Management: Maintain accurate inventory records and help identify and resolve discrepancies.
Safety and Compliance: Adhere to safety guidelines and regulations, including wearing appropriate safety equipment.
Qualifications
High school diploma or equivalent
Ability to lift and move packages up to 75 pounds
Strong work ethic and commitment to quality
Ability to work in a fast-paced, physically demanding environment
Experience with warehouse or logistics operations is preferred but not required
Benefits
Competitive wages
Comprehensive benefits package, including medical, dental, and vision insurance
Retirement savings plans
Employee discounts on Amazon products
Opportunities for career growth and development
Join our team and help us deliver smiles to customers around the world!
Staff UI/UX Designer - Essex Management
US Remote
Please remember to include a link to your online portfolio on your resume and if the site is password protected, how to access it so we can review.
This position supports "Essex, an Emmes Company". Essex is a biomedical informatics and health information technology-focused consultancy founded in 2009 and headquartered in Rockville, MD. The Essex team comprises experts with extensive experience in strategically developing and managing complex health and biomedical information programs for clients in the Federal Government, research academia, and private sectors.
Emmes Group: Building a better future for us all.
Emmes Group is transforming the future of clinical research, bringing the promise of new medical discovery closer within reach for patients. Emmes Group was founded as Emmes more than 47 years ago, becoming one of the primary clinical research providers to the US government before expanding into public-private partnerships and commercial biopharma. Emmes has built industry leading capabilities in cell and gene therapy, vaccines and infectious diseases, ophthalmology, rare diseases, and neuroscience.
We believe the work we do will have a direct impact on patients' lives and act accordingly. We strive to build a collaborative culture at the intersection of being a performance and people driven company. We're looking for talented professionals eager to help advance clinical research as we work to embed innovation into the fabric of our company. If you share our motivations and passion in research, come join us!
Primary Purpose
This role works as part of the Essex Modern Technology & Engineering (MT&E) team and will be focused on owning and driving the Human Centered Design (HCD) capability at the company. This is a senior Staff-level role with operational and strategic deliverables across client-facing projects and internal company initiatives. The role will be responsible for developing user interfaces, design system(s), and providing design strategy/leadership to support life science research in the public and/or private industry. This role will work on client project deliverables as well as in-house Essex deliverables to grow the overall Essex Human-Centered Design (HCD) capability. The role provides strong career growth opportunities in an innovative technology environment working with premier research organizations.
Responsibilities
- Own and drive the Human Centered Design (HCD) capability at
- Lead the development of design solutions that solve complex and challenging UI/UX problems.
- Meet with engineering team leads, and business and product owners to kick-off the design process at project inception.
- Design clean, accessible, and modern UIs that adhere to the unified principles of a
design system. - Develop documentation, including design process working practices, design system guides, and knowledge presentations.
- Provide UI/UX design leadership and advocacy across multiple concurrent projects-both customer-facing and internal. Establish and guide the overall design vision, user-experience strategy, and brand direction for each initiative.
- Work in a collaborative cross-functional team environment to deliver UI mocks and wireframes tied to features across all tiers in a CI/CD Agile environment.
- Leverage any combination of UX research techniques (e.g., card sorting, story maps) to achieve the desired design deliverable goals.
- Collaborate with cross-functional teams, when necessary, to complete cross-project initiatives (e.g., accessibility compliance, design system updates).
- Mentor members of the design team to provide career path guidance.
- Interview UI/UX design candidate(s) and provide evaluation/recommendation to the
hiring manager. - Take ownership of the design interview and evaluation process. Define and improve the process based on industry conventions and evolving trends.
- Own and drive in-house design projects that are used to improve the company's Human Centered Design (HCD) capabilities.
- Contribute to the company's business development activity (e.g., providing design and branding content, and reviewing proposal responses.
- Conduct Voluntary Product Accessibility Template (VPAT) reviews across multiple projects and BD initiatives.
- Work effectively with teams outside of engineering across the Essex organization on key company and/or UI/UX branding initiatives.
Qualifications
- A deep understanding of design techniques and principles involved in the production of conceptual prototypes and wireframes.
- Subject matter expertise in accessibility, accessibility tools, VPAT reviews, application interaction design, and design systems and frameworks (Bootstrap, Foundation, USWDS).
- Experience providing design and accessibility deliverables on multiple projects
running concurrently. - Comprehensive experience using Adobe Creative Suite (Photoshop, Illustrator, XD)
- Excellent understanding of and experience with design collaboration tools such as Figma.
- Excellent communication (oral and written) and collaboration skills.
- Strong analytical skills with the ability to communicate concepts and recommendations confidently to a variety of audiences.
- Thorough, methodical, and exhibits meticulous attention to detail.
- Working knowledge of the following technologies and software: LucidChart, HTML, and
CSS (SCSS). - 10+ years of UI/UX design experience.
- Possession of a Bachelor or Graduate degree in Design or Human-Computer Interaction.
- A portfolio of professional UI/UX web design work.
Though not mandatory but bonus points for:
- Possession of at least one of the following UI/UX certifications: UXC (Nielsen Norman Group UX Certification OR CUA (Human Factors International Certified Usability Analyst)
- Experience working with USWDS (United States Web Design System).
Why work at Emmes?
At Emmes, your actions and hard work will have a direct impact on public health initiatives, both globally and in our local communities with opportunities for volunteerism through our Emmes Cares community engagement program. We offer a competitive benefits package focused on the health and needs of our growing workforce, including:
- Flexible Approved Time Off
- Tuition Reimbursement
- 401k Retirement Plan
- Work From Home Anywhere in the US
- Maternal/Paternal Leave
- Casual Dress Code & Work Environment
CONNECT WITH US!
Follow us on Twitter - @EmmesCRO
Find us on LinkedIn - Emmes
The Emmes Company, LLC is an equal opportunity employer and does not discriminate in its selection and employment practices. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.
#LI-Remote
Pay Range: $18.00 - $24.80
Purpose: The Warehouse Supervisor is responsible for directing and overseeing the warehouse operations of each retail store. In addition, the Warehouse Supervisor is responsible for supervising warehouse specialists, order pickers and forklift operators; will support the Receiving Supervisor in managing the daily freight schedule based on customer and inventory needs.
Major Responsibilities- Responsible for the daily scheduling of warehouse personnel to ensure proper manning in order to ship and receive products at the store in a productive and cost-efficient manner
- Direct the day-to day activities of the warehouse. Such activities include shipping, receiving, maintenance, inventory control, etc.
- Responsible for the warehouse as it pertains to Storage Buy transactions, receiving errors, and staging of products
- Responsible for maintenance of warehouse equipment, providing both preventive maintenance programs and communicating all necessary repairs to CEM and/or Operations Manager. Ensure that the warehouse personnel have safe, efficient equipment in order to perform the distribution functions
- Responsible for warehouse safety programs in order to provide a safe and clean workplace for employees and within the regulations of all OSHA local and state regulations
- Ensure all associates are trained and following all standard operating procedures
- Responsible for the progressive disciplinary process in the area of counseling, oral and written warnings; ensures a productive labor climate in the warehouse operation
- Handle general employee inquiries and solves problems
- Coordinate with other departments to facilitate efficient warehouse operations
- Complete necessary Activity Reports for management
- Monitor the flow of paperwork from Receiving to Inventory Control Specialist for timely data entry
- Resolve discrepancies with shipping, invoices, packing slips, and receiver reports
- Responsible for the execution of the Storage Buy Audit COP.
- Ensure products are staged for counting and inspection
- Ensure products are stored properly to conserve space and comply with safety procedures
- Oversee the rotation of inventories within the warehouse
- Perform other related duties as directed by management
- 1-3 years of previous supervisory experience required (preferably in a warehouse or distribution center environment)
- Excellent interpersonal, team building, delegating and follow-up skills
- Ability to work with and maintain effective working relationships with other departments in the company
- Effective communication skills (oral and written)
- Competent in performing basic mathematical calculations
- Strong computer skills, with the ability to work in Windows-based systems
- Ability to work in a fast paced environment and meet established deadlines
- Available to work extended hours, especially during peak seasons
- While performing the duties of this job, the employee is frequently exposed to a warehouse environment and moving vehicles. The noise level in the work environment is typically moderate to noisy.
Physical Work Ability exert 30 60 pounds of force occasionally, and or 20-30 pounds of force frequently, and/or greater than negligible up to 20 pounds of force constantly to lift, carry push, pull, or otherwise move objects. The employee is often required to use their hands and fingers, to handle or feel. The employee is frequently required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.
Store Hours:
Monday - Friday 7:00 AM - 8:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Pickup Hours:
Monday - Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Benefits & Rewards:
Bonus opportunities & career advancement opportunities at every level
Programs that help you reach your financial goals: 401k with company match, Employee Stock Purchase Plan, and Referral Bonus Program
Medical, Dental, Vision, Life, and other Insurance Plans (subject to eligibility criteria)
Work-life balance, including:
- Paid vacation and sick time for eligible associates
- Paid holidays plus a personal holiday
- Paid Volunteer Time Off that starts on Day 1
Equal Employment Opportunity:
Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law. This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment. This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.
Our client - the Mayberg Foundation - is a private family foundation dedicated to investing in organizations and initiatives with bold ideas that inspire, educate, and strengthen Jewish community. They are seeking a Trustee Engagement Officer (TEO) to directly support the President/Chairman of the Board, key Trustees, and Rising Trustees who are leading the Foundation's grantmaking work locally, nationally, and globally.
This is a multi-faceted Senior Executive Assistant role, reporting to the Director of Operations. As TEO, you will act as the central coordination hub between the Foundation's President, Trustees and staff. This is a full-time, in-office position offering a competitive salary and excellent benefits, including 100% employer-paid medical for the employee and a 401K with up to 10% employer contribution.
This role has three core areas of responsibility:
- Executive support to the President (40%)
- Trustee and Rising Trustee engagement, including discretionary giving and governance coordination (35%)
- Coordination of the Foundation's participation in external events and engagements (25%)
The TEO ensures that people, information, logistics, and follow-through are handled with precision, discretion, and professionalism, allowing leadership and trustees to engage effectively and represent the Foundation well.
1. Executive Support to the President (40%)
- Ensure the President is fully supported administratively, logistically, and informationally.
- Manage calendar, scheduling, and logistics with foresight and discretion
- Prepare meeting materials, briefings, agendas, and follow-up summaries
- Track commitments, decisions, and action items to ensure timely follow-through
- Coordinate travel arrangements, reimbursements, and documentation
- Serve as the first point of contact for routine administrative needs
- Maintain efficient systems for meeting preparation and follow-through
2. Trustee & Rising Trustee Engagement (35%)
- Act as the primary administrative point of contact for trustees and rising trustees
- Coordinate all discretionary giving initiated by trustees and rising trustees, including intake, tracking, internal coordination, and documentation
- Coordinate board and committee meetings (scheduling, materials, minutes, follow-up)
- Maintain trustee records, contact lists, and engagement tracking systems
- Support onboarding and orientation of new and rising trustees
- Track and diplomatically reinforce follow-ups and commitments
3. External Events & Foundation Representation Coordination (25%)
- Coordinate the Foundation's participation in external events attended by trustees or leadership, including tables, seats, and sponsorship-related benefits
- Manage event entitlements such as recognition language, advertisements, signage, and acknowledgments
- Draft or coordinate copy for event ads and recognition placements in consultation with the President and Communications Director
- Serve as the primary liaison with host organizations regarding event logistics and deadlines
- Coordinate guest lists, RSVPs, seating, and calendaring
- Support occasional Foundation-hosted gatherings or convenings, as needed
- Coordinate with Communications on trustee-facing and event-related materials
- Ensure materials align with Foundation tone, branding, and approvals
- Maintain organized digital archives of trustee communications and governance records
Qualifications
- Bachelor's degree required
- Minimum 5 years of relevant experience, including providing executive/C-suite level administrative support
- Exceptional organization, judgment, and follow-through
- Strong written and verbal communication skills
- Comfort operating in a multi-generational family foundation environment
- Proficiency with Google Workspace
- Appreciation for Jewish values and communal life
Our client - the Mayberg Foundation - is a private family foundation dedicated to investing in organizations and initiatives with bold ideas that inspire, educate, and strengthen Jewish community locally, nationally, and globally. Due to continuing program growth, they are expanding their leadership team and hiring a Director of Operations to oversee the Foundation’s internal operations and ensure alignment across key functional areas, including finance, HR, IT, facilities, and compliance.
Guided by a strong sense of mission to play a critical strategic and coordinating role that will impact the direction and generational longevity of the Foundation and its grantmaking mission, the Director of Operations will leverage a team of trusted consultants and internal staff while focusing on systems, supervision, and alignment. You will delegate effectively, use existing resources wisely, and drive continuous improvement and cross- functional coordination. As a leader in a mission driven organization, you will also integrate the vision and values of the Foundation into decision making and contribute to a culture that reflects and advances the Foundation’s commitment to proliferating Jewish wisdom and values. This position reports to the Executive Director.
This is a full-time, in-office position offering a competitive salary and excellent benefits, including 100% employer-paid medical for the employee and a 401K with up to 10% employer contribution.
Key Responsibilities:
Operations Leadership
- Serve as a strategic partner to the Executive Director and Director of Strategic Grantmaking, ensuring cohesive coordination across all operational functions in support of the Foundation’s mission
- Lead operational planning and support for Board meetings, staff retreats, and major organizational events ensuring these are aligned with and advance the Foundation’s vision
- Model and uphold the Foundation’s values, professionalism, and commitment to its mission in all internal and external activities, processes, and policies
- Perform other duties as needed in support of the Foundation’s operational success and its broader purpose.
Business Operations and Systems
- Provide strategic oversight and quality control, including identify opportunities for improvements, for core operational functions, including finance, human resources, grant administration and technology, ensuring alignment with organizational goals, mission and compliance standards
- Supervise and collaborate with Foundation staff and partners (e.g. Accountant, HR Consultant, IT Vendors) and manage relationships in ways that reflect the Foundation’s values and commitment to mission-driven work
- Oversee budgeting, forecasting, financial reporting, and audits in collaboration with finance partners; supervise compliance with nonprofit accounting standards and financial policies, including IRS regulations; present financial reports for internal use and Board review that support strategic decisions aligned with the Foundation’s mission
- Support effective recruitment, onboarding, performance management, and staff development efforts in partnership with HR consultant; promote a positive, mission-driven and inclusive workplace culture
- Ensure accurate payroll, benefits administration, employee records, and compliance with employment laws and internal HR policies
- Direct the maintenance and security of technology systems and data platforms (e.g. CRM, grant management, file storage); coordinate with IT partners on troubleshooting, upgrades, and cybersecurity
- Oversee grant administration workflows by aligning program, finance, and administrative processes- track signed agreements, coordinate disbursements, and supervise calendars for key deadlines and compliance documentation in ways that align appropriate with the culture of the Foundation and its grantee-clients
Office & Facilities Management
- Provide strategic oversight of the office and facilities operations, ensuring high standards for cleanliness, safety, functionality, hospitality, and an environment that reflects the Foundation’s values.
- Supervise and support the Office Manager in the day-to-day administration of the Foundation’s physical office including office maintenance, vendor coordination, and share space management, and serve as a backup or point of escalation when needed to ensure continuity of operations
- Oversee office infrastructure and equipment, partnering with IT consultants to ensure systems are current, secure, fully functional and supportive of the Foundation’s core work and staff needs
- Maintain, ensure, and implement office procedures, safety protocols, emergency response plans, and up-to-date physical security systems
- Oversee logistics and quality control for internal and vendor-supported events, supervising event staff as appropriate and ensuring cultural and mission focused details are addressed
Compliance & Risk Management
- Monitor and manage organizational compliance requirements, including IRS filings, state registrations, and charitable filings in service of the Foundation’s integrity and accountability
- Maintain lay governance documents such as bylaws, meeting minutes, and board policies
- Coordinate annual compliance processes, including D&O insurance renewals
- Support risk mitigation efforts across all operational areas, identifying and addressing potential vulnerabilities
- Ensure adherence to document retention, archiving protocols, and internal control policies
Qualifications
- BA/BS required; Master’s degree preferred
- Experience and familiarity with Jewish communal organizations
- Minimum 7-10 years of relevant professional experience
- Working knowledge of finance, budgeting, and accounting practices
- Experience overseeing HR functions, including compliance, the employee experience, and policy development.
- Exceptional organizational and project management skills; ability to manage multiple priorities and meet deadlines
- Excellent interpersonal and communication skills, with the ability to work collaboratively across departments and with external partners
- Discretion and sound judgement in handling confidential and sensitive matters
- Detail oriented, proactive, and resourceful, with a continuous improvement mindset
- Proficiency in the use of professional technology including MS Office Suite (Word, Excel, PowerPoint, and Outlook). Professional familiarity/experience with social media.
Job Role: OR Scheduler
Location: Gaithersburg, MD 20878
Shift: Day - 5*8
Pay Rate: $21/hr - $24/hr
Duration: 3+ Months
Requirements:
• 2–5 years of Operating Room (OR) surgery scheduling experience in a hospital setting
• Cerner scheduling experience required
• Strong medical terminology knowledge
• High School Diploma required
Duties:
- Coordinate and schedule surgical procedures by collaborating with surgeons, anesthesiologists, and operating room staff to ensure efficient use of operating rooms.
- Verify patient information, surgical requirements, equipment availability, and pre-operative documentation before confirming surgery schedules.
- Maintain and update the surgical schedule in the hospital system while communicating any changes or conflicts to the surgical team and relevant departments.
"Pride Health offers eligible employee's comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts with preferred vendors"
POSITION SUMMARY:
The Events Manager oversees the planning and coordination of all company tradeshows, conferences, VIP customer events, and annual sales meetings. This role is responsible for managing the full lifecycle of tradeshows, including maintaining the 18-month event calendar, budget, and guiding each event from initial contract review through post-event reports. The position ensures seamless execution, budget management, and cross-functional collaboration to align with marketing campaign objectives.
DUTIES AND RESPONSIBILITIES:
- Develop and manage comprehensive project timelines and event checklists for large-scale conferences, serving as the primary liaison and coordination hub for both North America and international teams’ exhibits to track the overall Marketing tradeshow plan in one document.
- Lead end-to-end tradeshow planning and execution, including but not limited to:
- Securing booth logistics quotes and vendor proposals;
- Processing conference agreements.
- Identify and manage event-related vendors, negotiate pricing, process agreements and invoices.
- Develop and manage event budgets and forecasts;
- Track expenses and prepare monthly reporting summaries post show noting recommended changes for future events;
- Coordinate all booth logistics, including renewal booth storage and logistic agreements.
- Work with booth vendor on quotes for booth repairs, shipping quotes, design updates and conference schedules for shipping, installation, dismantle, and onsite management including vendor coordination (AV, electrical, furnishings, labor, etc.).
- Ensure all marketing materials, signage, collateral, and promotional items are delivered on time.
- Oversees the print production of collateral and promotional giveaways, and works closely with Marketing and Creative Design to deliver high-impact event experiences;
- Fulfill brochures requests from SFDC to Field Sales reps, maintain print inventory of collateral.
- Support field sales representatives for table -top exhibits, including roller banners and table drapes.
- Source sustainable brand promotional items, reorder promotional giveaways for tradeshows, prospects, and customer/VIP meetings.
- Support Customer Briefings/Experience Center initiatives.
- Process and track vendor contracts, invoices, and payments
- Maintain organized documentation for all event-related agreements use shared folders.
- Serve as the marketing document approval system administrator ensuring coordination and distribution of final approved documents between the Marketing and Creative teams.
- Prepare and distribute management-level summary post event reports.
EXPERIENCE AND QUALIFICATIONS:
- Bachelor’s degree in marketing, events management, or business administration.
- Minimum 5 years of experience in a corporate environment, tradeshow management experience.
- Extensive experience in managing multi projects calendar, and event details.
- Experience in preparing, managing, and tracking budgets.
- Experience coordinating print production and collateral management.
KNOWLEDGE, SKILLS AND ABILITIES:
- Demonstrated ability to manage to create annual budgets, and presenting monthly budget reports and forecasts to senior management.
- Demonstrated ability to independently identify and resolve issues, while proactively following up and tactfully prompting reviewers when approvals are delayed.
- Strong logical problem-solving skills with the ability to organize and advance project tasks in a structured, systematic manner.
- Capable of meeting objectives in fast-paced, deadline-driven environment, particularly those concerning conference timelines.
- Proficient in MS Office. Advanced proficiency in Excel, with proven experience developing and managing comprehensive trade show plans.
- Excellent oral, written communication and interpersonal skills.
- Exceptional organizational and project management skills
- Effectively communicate issues/problems and results that impact timelines.
- Ability to develop a comprehensive written overview of a trade show for management review, outlining objectives, target attendance, budget, key messaging, and overall strategy.
- Ability to travel and can include overnight stays and working outside normal business hours as needed.
PHYSICAL DEMANDS:
- Must be able to push, pull and/or lift, up to 40 lbs.
- This position requires the ability to communicate and exchange information, utilize equipment necessary to perform the job, and move about the office.
WORK ENVIRONMENT:
- This position is performed in a traditional office environment. When on travel, work environment can vary.
Orchard LLC is seeking a highly organized Office Administrator to support administrative operations for a NOAA National Ocean Service (NOS) program. This position supports a government program environment and includes responsibilities such as scheduling, travel management, office supply coordination, and clearance verification support. This position is contingent upon contract award.
Key Responsibilities:
Operational Oversight
- Manage daily office operations, including inventory, office supplies, and general tracking.
- Ensure full compliance with government and office policies while maintaining professional communication standards.
- Support the full employee lifecycle by acting as the primary coordinator for onboarding and offboarding activities.
Logistics & Travel
- Provide expert travel management support for leadership and contract staff.
- Utilize government travel systems (E2 or similar) to coordinate trips and process authorizations.
- Organize logistics for meetings and events, including both virtual and physical formats.
Administrative Support
- Manage complex scheduling using advanced calendar management tools.
- Maintain and manage timekeeping data entry within the internal systems.
- Serve as a primary point of contact for communication between government and contract personnel.
Required Skills & Experience
- Proven administrative or clerical experience specifically within NOAA programs.
- Bachelor’s degree required (at least 2 years of relevant experience).
- Expert-level proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and Google Workspace (Gmail, Docs, Calendar).
- Direct experience with travel management systems. E2 experience is highly preferred.
- Articulate written and verbal skills for interacting with government officials and the public.
- Exceptional attention to detail and the ability to prioritize tasks in a fast-paced environment.
- Familiarity with procurement systems would be a plus.
If you are a motivated individual with a passion for continuing your work with NOAA, we want to hear from you!
@Orchard is an equal opportunity employer. We encourage all qualified candidates to apply, regardless of race, gender, age, disability, or other protected characteristics.
To learn more about our other exciting opportunities, visit our Jobs Page at
The Byng Group is a full-service renovation general contractor specialized in multi-residential rent-ready suite upgrades and common area maintenance and renovations in Ontario, Canada and the Northeast United States. Our custom renovation software, project management professionals and integrated manufacturing yield outstanding savings in time and money. We are large enough to serve any client with distinction, while still entrepreneurial enough to creatively meet each client’s unique needs. As leaders in our industry, each member of our team has been selected for their expertise and understanding of the needs and sensitivities of those we serve. Building upon a longstanding foundation of success, The Byng Group has an ambitious strategic plan to grow further across North America in serving multi-family rental clients. Success will be achieved through a combination of:
- expanding existing client relationships,
- attracting new clients,
- expanding into new markets
The Role – Account Executive
Reporting to, the Vice President of US Sales, the Account Executive is responsible for managing and growing a dedicated portfolio of clients in the multi-family rental industry. This role combines relationship management, sales performance, and client satisfaction to drive successful growth. Day-to-day the Account Executive will work in a team led by the VP of US Sales.
The Account Executive will play a key role in ensuring exceptional client experiences, achieving Net Promoter Score (NPS) targets, and meeting or exceeding sales targets. This role requires a dynamic professional with a strong client-centric mindset and a proven ability to manage and expand relationships in a competitive market.
Key Responsibilities
- Client Relationship Management
- Serve as the primary point of contact for a portfolio of clients, ensuring their needs are understood and addressed company wide
- Develop and maintain strong, long-term relationships with key stakeholders within client organizations
- Conduct regular check-ins, business reviews, and site visits to ensure client satisfaction, proactively manage client retention and identify growth opportunities
- Work with other members of the Byng team, including Client Experience, Project Managers, Operations, Finance/Accounting, etc. to ensure they are informed as needed in managing the relationship
- Document all pertinent information from client interactions in the CRM portal
- Sales and Growth
- Work in partnership with the VP, US Sales to achieve and exceed sales targets by closing new sales, onboarding new buildings, increasing conversion rates in existing buildings, and identifying and cross-selling new service opportunities within the assigned portfolio
- Collaborate with the account executive team, business operations, client service and field services (regional leadership and project management) teams to develop client-specific growth strategies aligned with company objectives
- Leverage CRM tools to manage pipelines, track sales performance, and maintain accurate client records
- Client Experience and NPS
- Spend time in the field, reviewing active projects, to serve as the eyes and ears for clients – and identifying issues that must be addressed by our Byng team before the clients do
- Manage the client experience within their portfolio, ensuring excellence at every touchpoint to drive positive NPS outcomes
- Define and manage communications approach and tactics between Byng and clients within the portfolio
- Proactively work with business operations, client service and field services teams to address any concerns or issues, ensuring swift resolution and maintaining high levels of client satisfaction
- Coordinate with the operations and field services teams to support Byng’s ability to deliver seamless project execution that exceeds client expectations
- Collaboration and Reporting
- Provide client insights and feedback to inform operational improvements and strategic decision-making
- Partner with business development, client service, business operations and field service teams, to support client engagement initiatives and showcase value
- Prepare and present regular updates on client performance, sales progress, and NPS results to the Byng executive leadership team
- Proven success in client portfolio management or sales, ideally within Property Management, construction, real estate, or related industries (+5 years)
- Unwavering ability to formulate a plan and then take-action with professional persistence to achieve traction and results
- Strong relationship-building and negotiation skills with a client-centric mindset
- Demonstrated ability to meet or exceed sales and client satisfaction targets
- Knowledge of the multi-family rental or renovation industry is an asset
- Excellent communication, negotiation, financial and problem-solving skills
- Proficiency with CRM software and sales tracking tools
- Self-motivated, results-driven, and able to thrive in a fast-paced environment
- Willingness to travel 40-60% throughout DE, MD and VA to visit customers.
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