Sales Navigator Jobs in Mokena, IL

Join the Pacsun Community Pacsun is dedicated to delivering an exclusive collection of the most relevant brands and styles to a community of inspired youth. Through partnerships with brands such as adidas, Brandy Melville, Essentials Fear of God, our own brands, and many more.

Our Pacsun community believes in and understands the importance of using our voice, platform, and resources to inspire and bring about positive development. Our program PacCares supports and partners with organizations that align with our internal and external initiatives surrounding mental health, diversity, and equality. Join the Pacsun Community.

About the Job: The Sales Associate is responsible for generating sales through exhibiting passion for product, brands, fashion and trends with all customers. The Sales Associate is also responsible for executing initiatives and tasks as assigned by the leadership team. Overall, the Sales Associate is expected to work as a positive member of the store team and consistently provide an exceptional customer experience.

A day in the life, what you'll be doing:

CUSTOMER CENTRIC

• Delivers an engaging, positive and authentic customer experience with all customers
• Focuses on full-price selling while maintaining awareness of product value and promotions
• Handles customer situations in compliance with policy and procedures, attempts to \"solve for yes\" and partners with the leadership when dealing with escalated issues
• Completes all assigned tasks in a timely and efficient manner
• Executes all visual directives and maintains visual standards set by the company and as directed by the management team
• Supports high standards of organization and cleanliness, promoting safe working and shopping environment to maximize the customer experience
• Upholds and complies with all company policies as outlined in the Policy and Procedure Manual, Code of Business Conduct, Employee Policy Guide and the Safety Program
• Complies with all Loss Prevention policies, and communicates violations directly to the leadership team or via the Silent Witness Hotline
• Shares feedback from customers with the leadership team to improve the overall customer experience

RESULT DRIVEN

• Actively participates in all company and store contests and events
• Stays current on all financial goals and priorities
• Support the leadership team in achieving all sales and operational goals

• Supports and executes all digital sales strategies including ship from store and BOPIS within the store

AUTHENTICITY

• Reflects the PacSun brand by demonstrating passion and affinity for product, brands, fashion and trends
• Contributes to positive working environment by consistently exhibiting core value behaviors
• Maintains and drives the company's fashion image by adhering to the Employee Appearance Guidelines
• Demonstrates willingness, aptitude, and initiative to learn what is unknown about product, brands, fashion and trends
• Strives to improve individual performance while working as a productive member of the team

What it takes to Join:

• Passion for product, brands, fashion and trends
• High School Diploma or equivalent preferred
• Effective written, verbal and presentation skills
• Strong communications skills
• Excellent time management skills
• Proficient in math and possesses strong computer skills

Pac Perks:

$1,000 referral incentive program

• Generous associate discount of 30-50% off merchandise online and in-stores
• Immediate 100% vested 401K contributions and employer match
• Calm Premium access for all employees
• Employee perks throughout the year

Physical Requirements:

• The associate must frequently lift and/or move up to 20 pounds and occasionally lift and/or move up to 35 pounds.
• The associate must frequently sit/stand for long periods of time and climb ladders as needed.
• While performing the duties of this job, the associate is regularly required to talk or hear. The associate is frequently required to sit; stand; walk; use hands to finger, handle or feel; as well as reach, twist or squat.
• Ability to maneuver around sales floor, stockroom and office areas.
• Specific vision abilities required by this job include close vision, distance vision, depth perception and ability to adjust focus.
• Ability to work in open environment with fluctuating temperatures and standard lighting.
• Hotel, Airplane, and Car Travel may be required SM and above roles only.

Position Type/Expected Hours of Work:

This is a part-time position. Ability to work a range between 20-40 hours per week is required. As a National Retailer, flexibility with work schedule (able to work weekends, nights, peak holiday periods) is required.

Other Considerations:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the associate for this job. Duties, responsibilities and activities may change at any time with or without notice. Reasonable accommodations may be made to qualified individuals with disabilities to enable them to perform the essential functions of the role.

PHOENIX Retail, LLC is a retail platform operating the Express and Bonobos brands worldwide. Express is a multichannel apparel brand dedicated to a design philosophy rooted in modern, confident and effortless style whether dressing for work, everyday or special occasions. Bonobos is a menswear brand known for being pioneers of exceptional fit and a personalized, innovative retail model. Customers can experience our brands in over 400 Express retail and Express Factory Outlet stores, 50 Bonobos Guideshops, and and is a multichannel apparel brand dedicated to creating confidence and inspiring self-expression. Since its launch in 1980, the brand has embraced a design philosophy rooted in modern, confident and effortless style. Whether dressing for work, everyday or special occasions, Express ensures you look and feel your best, wherever life takes you. The Company operates over 400 retail and outlet stores in the United States and Puerto Rico, the online store and the Express mobile app.

Orland Square

Express is seeking a Retail Sales Leader to join our team.

The Sales Leader drives operations on the sales floor and in the stockroom, while assisting in training associates and delivering a great in-store shopping experiences for customers.

Key Responsibilities

• Assist in developing and motivating associates to maximize sales potential
• Provide in the moment coaching/training to store associates to ensure efficient and effective floor operations, customer service, coverage, stockroom management and execution of standards.
• Partner with Store Management to provide feedback on associate performance.
• Assist in training associates on store operations, product, policy, and procedures.
• Execute action plans that optimize results
• Execute all aspects of daily store operations.
• Ensure appropriate associate coverage to create a great customer experience.
• Oversee and authorize the checkout experience.
• Assist with merchandise flow, such as shipment, replenishment, omni-channel operations, in the store.
• Monitor and analyzes the customer service provided by team members.
• Build an effective schedule with the right associate in the right place at the right time.
• Promote and support an environment focused on delivering great in-store customer experiences.
• Effectively resolves customer service issues to a positive outcome.
• Lead and models our customer experience model.
• Display expert knowledge of product, company policies, promotions, loyalty programs.
• Provide leadership and assistance with product launches, window changes, visual presentation standards, signage placement, etc.
• Other essential functions may occur as directed by your supervisor.

Required Experience & Qualifications

• Education: High School or Equivalent
• Years of Experience: 1
• Proficient in use of technology (iPad, registers)
• Meets defined availability criteria, including nights, weekends and non-business hours
• Meets physical requirements

Critical Skills & Attributes

• Previous retail experience preferred
• Ability to effectively communicate with customers, peers and supervisors
• Demonstrated sales accountability
• Demonstrated collaborative skills and ability to work well with a team.
• Ability to multitask and handle multiple customers and/or processes at once.

Benefits and Compensation

PHOENIX offers a range of benefits to help protect full-time associate's health and long-term financial security including:

• Medical, pharmacy, dental and vision coverage
• 401(k) and Roth 401(k) with Company match
• Merchandise discount
• Paid Time Off
• Parental leave for new moms and dads

For part-time associates, PHOENIX is partnering with LIG Solutions to help associates obtain individual insurance coverage that best fits their needs and budget, including major medical, dental, vision, supplemental insurance, life Insurance and more.

Additionally, part-time associates may be eligible to receive paid sick leave, public health emergency leave and to participate in the 401(k) and Roth 401(k) with Company match.

Part-time associates are also eligible to receive an Express merchandise discount, participate in our Learn & Earn incentive program, and choose voluntary benefits through YouDecide.

Actual compensation offered is dependent upon a number of factors including, but not limited to, work location, education, relevant skills and experience of the candidate.

$17.50 - $24.05 per hour

An equal opportunity employer, PHOENIX does not discriminate in recruiting, hiring or any other terms and conditions of employment hiring on the basis of any federal, state, or locally protected characteristic. PHOENIX only hires individuals authorized for employment in the United States. PHOENIX is committed to providing reasonable accommodation to individuals with disabilities. If you need an accommodation to search and apply for a job position due to a disability, please call 1-8 and say 'Associate Relations' or send an e-mail to and let us know the nature of your request and your contact information.

Notification to Agencies: Please note that PHOENIX does not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, PHOENIX will not consider or approve payment to any third-parties for hires made.

Ready to jump-start your career and take charge of your earning potential? At Platinum Supplemental Insurance, we’re looking for motivated individuals ready to learn, grow, and thrive in a fast-paced environment. Whether you’re a recent grad or simply seeking a fresh challenge, this is your chance to earn like a highly educated professional—our proven products and systems are your roadmap to becoming a top earner in sales. If you’re prepared to unlock your full potential, let us show you how to build a lucrative and rewarding future.

Why Join Platinum?

Four-Day Workweek

Travel Monday–Thursday to meet with farmers and small business owners, then enjoy your weekends off. Say goodbye to the daily grind and hello to a work-life balance that lets you recharge and spend time on what matters most.

Uncapped Earning Potential

This is a commission-based role, and many of our new reps earn $75,000 or more in their first year, with top performers exceeding $100,000. The sky truly is the limit when it comes to your income.

Ongoing Support & Resources

Focus on building relationships and closing deals while Platinum handles marketing, recruiting, back-office support, and customer service. You’ll also benefit from generous bonuses, annual renewal income, and luxury travel incentives for high achievers.

Cutting-Edge AI Training

Get an edge on the competition with our new AI-driven training platform. You’ll receive personalized feedback, interactive coaching, and real-time support to help you master Platinum’s proven 10-step sales system—faster and more confidently than ever before.

Your Day-to-Day

1. Travel to Your Territory: Meet potential customers (farmers, small business owners, and families) face-to-face to build trust and educate them about Platinum’s supplemental insurance solutions.

2. Leverage Our 10-Step Sales Process: Follow a time-tested system that helps you identify prospects, deliver compelling presentations, and close more sales—backed by our powerful AI training.

3. Stay Motivated & Collaborate: Work within a supportive, team-based culture that celebrates wins, shares best practices, and drives everyone to reach new heights.

What You’ll Enjoy

• High Earning Potential, No Caps: Earn based on your performance and ambition, without hitting a salary ceiling.
• Residual Income: Benefit from ongoing earnings long after closing a sale, creating a steady income stream.
• Advancement Opportunities: Rise quickly through the ranks and take on leadership roles as you prove your abilities.
• Quarterly Vacations: Earn the chance to recharge on exciting getaways with fellow top performers.
• Company Trips & Events: Enjoy travel and experiences on us—bring a significant other along, all expenses paid.
• Weekends Off: A Monday–Thursday work schedule means you get every weekend free for family time or relaxation.

Who Thrives Here

• Go-Getters: You bring the hunger, discipline, and drive needed to excel in a commission-based environment.
• Clear Communicators: You can connect with people from various backgrounds, build trust, and explain concepts in a simple, relatable way.
• Continuous Learners: You’re excited to leverage AI-based training and mentorship to refine your skills and grow quickly.
• Flexible Travelers: You’re comfortable with overnight travel Monday–Thursday and are 18+ years old.

Ready to Take the Leap?

If the idea of earning what you’re worth, mastering an innovative sales system, and enjoying a 4-day workweek excites you, we’d love to hear from you! Apply today and discover how Platinum can help you unlock a thriving career in sales.

About Platinum

Platinum Supplemental Insurance specializes in helping individuals, families, and businesses secure their financial futures through supplemental coverage. By bridging the gaps left by traditional health plans, Platinum’s products offer peace of mind when unexpected health issues arise. With a people-first mentality, robust training programs, and a commitment to growth, Platinum provides the ideal environment for sales professionals to excel—no matter where they’re starting from.

Join the Platinum team and see for yourself why so many have launched fulfilling, lucrative sales careers with us.

Overview

Berkot's Super Foods is seeking a reliable and skilled Truck Driver to join our transportation team. With 20 locations serving Chicago's Southland, Indiana, and Wisconsin, we're looking for CDL drivers to keep our stores fresh and fully stocked through the holidays and beyond. Drivers will be responsible for the safe, efficient, and timely transportation of grocery products between distribution centers, warehouses, and retail store locations. This role ensures product quality and on-time delivery while upholding all company safety standards and Department of Transportation (DOT) regulations. No unloading of freight is required by the driver.

Responsibilities

• Operate a tractor-trailer or other commercial vehicles to transport freight to designated locations.
• Perform routine inspections of the vehicle before and after trips to ensure safety and compliance.
• Navigate routes efficiently while maintaining a schedule for deliveries.
• Maintain accurate records of deliveries, including logs of driving hours and vehicle maintenance.
• Communicate effectively with dispatchers and other team members regarding delivery status and any issues encountered on the road.
• Adhere to all safety regulations and company policies while driving on public roads.
• Assist in training new drivers if required, sharing knowledge of route driving and equipment operation.

Qualifications

• Valid commercial driver's license (CDL) with a clean driving record.
• Experience with manual transmission vehicles is preferred.
• Familiarity with operating refrigerated trailers.
• Previous experience in commercial driving roles is highly desirable.
• Excellent communication skills for interaction with team members.
• Must be able to pass a background check and drug screening as part of the hiring process.

Job Type: Full-time

Work Location: In person

Benefits:

• 401(k) matching
• Dental insurance
• Vision insurance
• Health insurance
• Life insurance
• Disability insurance
• Paid time off

Medical Malpractice Trial Attorney

Full-Time, M-F 8:30am-5pm

About Zayed Law:

Zayed Law is a prestigious personal injury law office with roots in the Chicago-Land area. Adam Zayed founded Zayed Law Offices in 2009 with the intention of re-writing the standard for personal injury representation. Adam has worked to represent his clients with conviction in court and compassion in the office. Zayed Law Offices has the goal of growing nation-wide and becoming a family trusted name in personal injury. Your role is an important part of realizing this dream and representing clients in a time when they are hurting and need support.

Position Overview:

The litigation team is responsible for all identified and assigned cases that need litigation in order to maximize client compensation. Medical malpractice attorneys are responsible for the review of medical records, expert retention, and future trial strategy. Attorneys are responsible for the legal requirements and appearances on the case as well as directing their paralegal appropriately to address client needs.

Responsibilities:

• Execute directives and legal tasks assigned by AJZ including high-priority case management.
• Draft, file and follow-up on legal documents; ensure compliance with court procedures and deadlines.
• Review medical records that have been requested by administrative staff to ensure all records have been obtained.
• Review obtained medical records for areas of identified medical malpractice.
• Obtain life care plans and retain experts as needed to assess current and future medical treatment.
• Operate independently to ensure that cases are managed appropriately within statute of limitations, accounting for legal differences in various jurisdictions
• Attend required expert, client and witness depositions as scheduled by case managers and paralegals.
• Prepare for and attend pre-trial conferences and trials as required.
• Consult with AJZ regarding appropriate negotiation and trial strategy to maximize client compensation
• Promote a professional office culture by upholding confidentiality, integrity, and strong internal communication.
• Other duties as assigned

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill or abilities required as a pre-requisite to the position.

Relevant Job Skills and Abilities:

• In-depth legal administrative expertise, including knowledge of subpoenas, court filings, service of process, and deposition scheduling.
• In depth medical knowledge surrounding duty of care, medical negligence, failure to diagnose and other areas of medical malpractice.
• Strong organizational and time management abilities to handle high-priority cases, coordinate multiple deadlines, and maintain meticulously organized records and case files.
• Excellent communication and interpersonal skills, enabling clear and professional interactions with clients, attorneys, medical providers, and court personnel.
• Highly analytical and detail-oriented, skilled in preparing accurate specials summaries, treatment updates, and settlement statements with precision.
• Proficient in navigating legal platforms and databases such as Odyssey, LexisNexis, and PACER, alongside office software for document preparation and scheduling.

Education and/or Experience Required:

• Juris Doctor from Accredited Law School
• Active License to Practice Law in Illinois (Additional States is preferred but not required)
• 3 years minimum trial experience
• 1-year minimum personal injury or plaintiff litigation experience
• 1-year minimum medical malpractice litigation experience

Physical Demands of the Job:

While performing job duties, staff may be sitting for an extended period of time. Job responsibilities may also require occasional lifting up to 10 lbs. Frequent use of telephone and computer is required.

Benefits:

Health Insurance coverage is available 60 days after hire. New Employees receive Zayed Law Offices clothing after 4 weeks of employment. PTO, both vacation and sick days are available after 6 months of employment. Annual paid time off consists of 2 weeks of vacation, 2 days of sick leave and 4 flex hours. Working lunches are provided on occasion to support employee health and productivity.

Total compensation: $13.00 - $15.00 / hour

Comoto Holdings is America's largest and fastest-growing omnichannel platform in the powersports aftermarket-products industry; dedicated to advancing the experience of powersports enthusiasts across the globe. Comoto's brands, RevZilla, Cycle Gear, J&P Cycles, REVER, and Common Tread, deliver premium products, dedicated expertise, engaging media, and passionate customer support of the powersports community, through best-in-class e-commerce and retail experiences.

As a Receiving Specialist, you will be responsible for managing the store's backroom operations by receiving products into the POS system, keeping products organized and accounted for, and helping process weekly pallets. You would also be in charge of processing damaged or defective products back to the Fulfillment Center, and reporting these items to the Inventory Control Team. Additionally, you would work closely with the management team to ensure that an adequate level of product is in stock for customer purchase, that the merchandise is properly maintained, and that the merchandise is displayed appropriately with proper signage and favorable shelf placement.

You can expect our 5 core values to drive everything we do.

Aim For The Podium:

• We provide an outstanding shopping experience and deliver exceptional customer service - the Receiving Specialist ensures this is possible by maintaining accurate inventory, ensuring proper placement and display of merchandise, and completing price updates
• Maintain store presentation according to company standards, including store housekeeping, merchandising, and retail standards. This includes the backroom and workstations.
• Maintain awareness of all product knowledge information, merchandise promotions, and advertisements set forth by the Marketing Team

Take Risks; Wear a Helmet:

• It never hurts to try something new. We are always looking to grow and progress and want to hear all your new ideas.
• As a Receiving Specialist, the planogram will be your guiding light to properly displaying monthly sales, but you will also be encouraged to use your creativity and try new ideas
• Don't be afraid to fail; no one is right all the time, but you can always be well-prepared.

Share The Road:

• We take the health, safety, and wellness of our employees seriously. Our Wellness program and safety committee offer workshops, classes, resources, etc. to all of our team members
• Our Diversity, Equity, and Inclusion Council and Employee Resource Groups promote open and honest communication, remove barriers, and champion policies to build a more equitable environment
• Do the right thing, always. A friendly and upbeat personality is a must

Keep It Real:

• We'll start you at a fair hourly base rate. This role is largely focused on operations, but if you are ever scheduled to help with sales, you will have a chance to earn commission.
• This is a part-time position. Benefits include 401K, Volunteer Time Off, free REVER Pro membership, Riding Reimbursement, and a generous employee discount
• Because a whole lot of life happens between paychecks, Comoto also offers a voluntary benefit to all team members called DailyPay which allows for secure, instant transfers of earned pay before payday. This benefit is available to all team members immediately upon hire
• We strongly value training and development - with that, your first 5 shifts will be base pay only, so you may focus on learning

Fuel Your Passion:

• Work in an industry that you are passionate about!
• We are a growing company, and we promote from within - career opportunities!
• Exciting opportunities to represent Cycle Gear at special events -- International Motorcycle Show, motocross races, etc.
• We have the best customers! Riders are passionate, friendly, charitable, community-minded people, and we get to interact with them every day!

Our next Receiving Specialist has:

• Previous retail, inventory management, customer service, or sales experience
• Ability to work retail schedule, including occasional nights/evenings, weekends, and holidays
• Strong computer acumen, writing, and math ability to count and manage inventory and control cash
• A self-starter mentality with a strong attention to detail
• An open mind, and is eager to learn and be a part of the riding community
• Experience with computers and POS systems (particularly RetailPro)
• Motorcycle riding, knowledge, or interest (not a must, but a plus!)

Cycle Gear provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

I'm going places. I want a satisfying career with good benefits and great opportunities for advancement. I have a lot to offer and I want to grow.

The Job for Me Get a job that inspires your best and moves you forward. Choose your hours. Pursue your education. Build your skills and be yourself.

The Team for Me Our people want to say YES to working with energy and purpose, finding new talent, providing coaching and direction, honing their leadership skills, and helping to run a business that serves up delicious food and feel-good moments. Does this sound like you? You'll fit right in.

The Company for Me From here, you can go further than you thought possible. Reach your goals and build your future with college tuition assistance, valuable job training, and retirement benefits.

Let's talk. Make your move.

Requirements:

Managers lead shifts every week, making sure customers get a fast, accurate, friendly experience every visit. But some managers also lead Departments. These managers' responsibilities may include managing assigned Systems, like Training, Food Safety, and Inventory Management, setting goals, delegating tasks to their teams, following up, and reporting results back to their team and other managers.

The Guest Service Department Manager's responsibilities may include making sure Crew and Managers deliver a great customer experience, that sales promotions are done well, that all service staff are trained in service procedures, and that the Front Counter McCaf and Drive-Thru areas are organized for the best service.

The Kitchen Department Manager's responsibilities may include making sure the restaurant delivers great quality food to customers, and fast, that food is always safe, that food cost is controlled, and that all kitchen staff are trained in production procedures, including new items that are added to the menu.

The People Department Manager's responsibilities may include making sure the restaurant hires qualified crew, trains them well, and schedules them to meet restaurant sales and profit goals. This manager's responsibilities may also include making sure Crew get off to a good start at the restaurant and that they are recognized and motivated throughout their time working there.

Previous managerial experience is preferred, ideally within a restaurant, retail or hospitality environment. We're looking for positive team players with flexible schedules who like to have fun, with the passion to work the famously fast paced McDonald's environment. You must be 18 years or older to be a manager in our corporate owned and operated restaurants.

Additional Info:

Why join us? Here is what we offer:

• Competitive Pay
• Flexible Schedules
• Employee Discounts and free meals
• Paid time off
• Education through Archways to Opportunity (available after 90 days) include opportunities to earn a High School degree, college tuition assistance and English classes as a second language
• Medical, dental, and vision benefits*
• Access to getting paid early is available
• And much more!

Take the next step in your career with us and enjoy these amazing perks!

This job posting contains some information about what it is like to work in a McDonald's restaurant, but it is not a complete job description. People who work in a McDonald's restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of this job.

By applying to this position, I understand that I am applying to work at a restaurant that is owned and operated by an independent franchisee, not McDonald's USA. I understand that this franchisee is a separate company and a separate employer from McDonald's USA. Any information I provide in this application will be submitted only to the independent franchisee, who is the only company responsible for employment matters at this restaurant. I recognize that the independent franchisee alone will make all decisions concerning employment matters, including hiring, firing, discipline, supervision, staffing and scheduling. By applying for a job at a franchisee operated restaurant, I understand that the information I provide will be forwarded to the franchisee organization in order for that organization to reach out to me and process and evaluate my application. I acknowledge that McDonald's USA will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the franchise organization for information about its privacy practices.

We’re looking for a creative and detail-oriented Digital Marketing Specialist to support digital marketing efforts across multiple channels. This role is hands-on and highly collaborative, with a focus on digital design, social media, email marketing, mobile app content, and loyalty program engagement.

Key Responsibilities

·     Design and produce creative assets for social, email, app, and web

·     Design and manage promotional campaigns aligned with category strategy, including in-store displays, digital promotions, and marketing initiatives to optimize sales and profitability. 

·     Manage day-to-day social media content planning, posting, and community engagement

·     Support and optimize loyalty program components to drive acquisition, engagement, and retention

·     Ensure brand consistency across all digital touchpoints

Qualifications

• Minimum 2-3 years of Marketing experience, working in a similar capacity
• Bachelor’s degree or above in Marketing, Business or related field
• Strong design skills with proficiency in tools like Adobe Creative Suite or Canva
• Advance knowledge of digital marketing tools and platforms
• Ability to manage multiple projects and competing priorities and meet deadlines in a fast-paced environment
• Keen attention to detail. Excellent problem-solving and critical thinking skills. Ability to multitask and prioritize workload along with project assignments.
• Excellent communication abilities to collaborate with cross-functional teams and effectively present ideas.
• Self-starter who can recognize needs, gaps, and opportunities
• Retail or related industry experience a plus

Compensation & Benefits

·     Competitive compensation package

·     Health, dental & vision insurance

·     401(K) with company match

·     Paid Time Off

Quality & Production Manager

Position Summary

The Quality & Production Manager is responsible for leading all manufacturing, quality, and shipping operations to ensure safe, efficient, and compliant production that meets customer and business requirements. This role oversees daily shop operations, quality systems, inspection processes, and shipping performance while driving continuous improvement in productivity, scrap reduction, on-time delivery, and customer satisfaction.

This position is a hands-on leader who builds discipline, accountability, and process consistency within a fast-paced manufacturing environment.

Key Responsibilities:

Production Leadership

• Lead daily manufacturing operations to meet production schedules and delivery commitments
• Supervise Production Team Lead and production staff; ensure appropriate training, performance management, and workforce planning
• Monitor productivity, labor efficiency, and overtime
• Identify and implement process improvements to improve throughput and reduce waste
• Ensure compliance with safety policies and manufacturing standards

Quality Management

• Own the company’s quality management system and inspection processes
• Supervise Inspection/Quality Team Lead and inspection staff
• Lead root cause analysis and corrective actions for customer complaints and internal non-conformances
• Reduce scrap, rework, and quality-related costs
• Ensure product conformance to customer specifications and regulatory requirements
• Support continuous improvement initiatives

Shipping & Fulfillment

• Oversee shipping operations to ensure accurate, timely, and compliant order fulfillment
• Supervise shipping staff and coordinate workload priorities
• Ensure proper documentation, labeling, packaging, and customer-specific requirements are met
• Monitor on-time shipment performance and resolve delays proactively

Cross-Functional Coordination

• Partner with Purchasing to ensure material availability aligns with production needs
• Coordinate with Sales on production timing and feasibility
• Collaborate with Data Analytics to track KPIs and drive data-based improvements

Performance & Metrics Ownership

• Own KPIs including:
• On-time delivery
• Scrap and rework rates
• Labor efficiency
• Customer complaints
• Report operational performance and improvement initiatives to senior leadership

Qualifications

• 3-5+ years of manufacturing leadership experience
• Demonstrated experience managing both production teams and quality systems
• Experience supervising team leads or front-line supervisors
• Strong understanding of root cause analysis and corrective action processes
• Working knowledge of ERP systems
• Ability to interpret technical drawings, specifications, and manufacturing instructions
• Strong organizational and communication skills

Preferred

• Experience in small to mid-sized manufacturing environments
• Experience working within and maintaining an ISO 9001:2015 Quality Management System (QMS), including internal audits, corrective actions, and preparation for certification audits.
• Background in process improvement methodologies (Lean, Six Sigma, etc.)