Sales Navigator Jobs in Haddonfield
194 positions found — Page 2
At JD Finish Line, we're not just selling products; we're creating experiences. Our retail stores are a vibrant reflection of our brand's passion for innovation and customer service. We're on the lookout for talented associates to be a part of our team and drive excellence in every customer interaction.
Position Title: Associate
Job Summary: As an Associate, you will be responsible for assisting with daily operations and delivering exceptional customer experiences. You'll have the ability to shape the store's success and contribute to our company's growth.
Why Join Us?
- Competitive Pay & Benefits: Enjoy a comprehensive compensation package including retirement plans and employee discounts.
- Career Growth: We're committed to your professional development and offer opportunities for career advancement within our growing company.
- Dynamic Environment: Be part of a vibrant team in a fast-paced and rewarding work environment.
- DE&I Initiatives: Our commitment to Diversity & Inclusion is louder than words. We listen to the voices of our team members, which holds us accountable in creating an equitable and successful company. Together, we are stronger.
Key Responsibilities:
- Customer Experience: Create an exceptional shopping experience by addressing customer needs, resolving issues, and ensuring high standards of customer service.
- Sales & Performance: Drive store sales and profitability through effective merchandise management, promotional strategies, and achieving sales targets.
- Operational Excellence: Take part in daily operations including inventory management, visual merchandising, shipment workflow, order fulfillment and store maintenance. Ensure compliance with company policies, procedures, and health & safety regulations.
- Team Collaboration: Work collaboratively with team members to achieve store sales and operational goals. Adhere to store policies and procedures, including health and safety regulations.
- Additional duties and projects as required.
Qualifications:
- Experience: Proven experience in retail or similar role, with a track record of achieving sales targets is preferred.
- Customer-Centric: A passion for delivering outstanding customer service and creating memorable shopping experiences.
- Communication & Collaboration: Strong interpersonal and communication skills. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Positive attitude, reliability, and a strong work ethic.
- Flexibility: Willingness to work flexible hours, including weekends and holidays, as needed.
- Tech-Savvy: Basic math skills and familiarity with POS systems.
Minimum Requirements:
- A set, weekly availability, including a mix of mornings, days, and nights, based on business needs.
- Availability to work on weekends and holidays as required.
- Consistent punctuality and regular attendance in line with the company's policies.
- Clear spoken English to effectively communicate with customers.
- Proficiency in reading, writing, and basic math in English to handle business tasks and understand sales reports.
Physical Demands:
- Requires prolonged standing approximately four to 14 hours per day.
- Requires stooping and kneeling to place merchandise on customer's feet as well as reaching and pulling to obtain or stock merchandise on storage racks.
- May be required to climb ladder or ascend/descend stairs in order to stock and/or acquire merchandise for sale.
- Required to lift items weighing 5 25 lbs regularly. In certain circumstances, weights may be higher.
- Must have good vision, including color differentiation.
- The work environment for this position is a moderately noisy retail setting.
Compensation:
Store Associate pay range: $15.49 - $15.99 per hour. This role will be eligible for the company 401K plan.
The Finish Line, Inc. is an Equal Employment Opportunity employer and is committed to complying with all federal, state, and local EEO laws. The Finish Line, Inc. prohibits discrimination against employees and applicants for employment based on race or color, religion or creed, national origin, alienage or citizenship status, marital status, sex, pregnancy status, age, military status, disability, or any other characteristic or class protected by law. The Finish Line, Inc. provides reasonable accommodations in accordance with applicable laws, including for disabilities, pregnancy, and religious practices.
Legion Consulting, based in Philadelphia, PA, is a leader in the Energy industry, specializing in innovative marketing and sales solutions. The firm works with a wide array of clients, offering tailored strategies designed to drive brand growth and build customer engagement. Backed by a team of experienced professionals, Legion Consulting utilizes advanced marketing techniques and analytics to deliver exceptional results. The company fosters a collaborative and creative workplace culture in a dynamic city that complements its commitment to excellence.
The Entry Level Sales Representative role is a full-time, on-site position located in Camden, NJ. In this role, you will be responsible for generating leads, building relationships with potential clients, and driving sales efforts to meet company objectives. Day-to-day tasks include contacting potential customers, presenting tailored solutions, and handling questions or concerns about our services. You will work closely with the sales and marketing teams to support business development initiatives while gaining valuable experience in a fast-paced, collaborative environment tailored to professional growth.
- Customer service and interpersonal skills, including the ability to build relationships and handle client inquiries effectively.
- Sales and negotiation skills with a strong goal-orientated mindset and ability to meet or exceed targets.
- Strong verbal communication skills and the ability to present information persuasively and clearly to diverse audiences.
- Organizational and time management skills to prioritize tasks effectively and manage multiple responsibilities simultaneously.
- Adaptability and an open-minded approach to learning and implementing new ideas and strategies.
- Basic understanding of the Energy industry or a willingness to learn industry-specific knowledge.
- Bachelor’s degree preferred, ideally in Business, Marketing, Communications, or a related field.
- Positive, self-driven attitude and eagerness to grow a career in sales and business development.
POSITION SUMMARY
This position is field based, and the incumbent will travel approximately 80% of the time within the territory. Our Sales Consultant is responsible, under director level supervision, for initial and follow-up sales calls on prospective and current clients for all patients to explain the use of our Pain Management device, Pulsed Electro-Magnetic Field (PEMF), non-narcotic option for Veterans experiencing chronic/acute pain. Selling to VAs and VA Community Based Outpatient Clinics (CBOCs).
ESSENTIAL DUTIES & RESPONSIBILITIES
- Performs initial and follow-up sales calls on prospective and current clients.
- Conducts product in-services to current clients as needed.
- Must be knowledgeable in all aspects of the use, operation and maintenance of system.
- Must be knowledgeable in all aspects of competitor products.
- Develops sales plan according to the objectives of the company.
- Documents sales activity for supervisor.
PREFERRED EXPERIENCE
- One year of sales experience in the medical field
- Familiarity with medical terminology as it pertains to pain management
- Military veteran experience preferred, based on current business with national VA facilities
EEO
Regenesis is an Equal Opportunity Employer. We do not discriminate against any employee or applicant based on race, color, national origin, gender, gender identity, sexual orientation, age, disability, or any other characteristic protected by federal, state, or local law.
WE ARE LOCATED IN CHERRY HILL, NEW JERSEY
Job description:
BridgePoint Marketing Solutions is a fast-paced, direct-to-consumer (D2C) marketing agency that helps brands grow through high-energy, face-to-face sales and marketing campaigns. We’re looking for a Sports-Minded Sales Representative who thrives in interactive environments, enjoys working with people, and wants to be part of a team that pushes for results.
This role is perfect for someone who’s competitive, motivated, and ready to build real-world experience while representing top client brands in person.
Sports-Minded Sales Representative What You’ll Do:
- Connect with customers through engaging, in-person marketing and sales interactions
- Represent client brands confidently at approved locations and promotional events
- Clearly explain products and services in a way that’s relatable and easy to understand
- Identify customer needs and guide them through the sales process
- Track daily activity and results to measure performance and growth
- Participate in hands-on training and follow proven sales systems
- Collaborate with teammates and leadership to hit individual and group goals
What We’re Looking For
- Strong communication skills and a people-first mindset
- Comfortable working face-to-face in a fast-moving environment
- Professional, positive, and coachable attitude
- Ability to stay active and on your feet throughout the day
- Willingness to learn, grow, and take feedback
- Team-player mentality with a competitive edge
- Must be 18 years or older
Compensation & Perks
- Base pay plus uncapped performance-based commissions
- Paid training from day one—no prior experience required
- Flexible scheduling
- Clear opportunities for advancement based on performance
- Supportive, team-driven culture with strong mentorship
- Local, in-person work (locations may vary)
Equal Opportunity Employer
BridgePoint Marketing Solutions provides equal employment opportunities to all applicants in accordance with applicable laws.
How to Apply
Apply through LinkedIn. Selected candidates will be contacted for next steps.
Nourish is on a mission to improve people's health by making it easy to eat well. Nutrition-related chronic disease is the largest and most overlooked crisis in the world. Food can be medicine: working with a Registered Dietitian is one of the most effective interventions available, but less than 1% of eligible Americans use their covered benefits.
Nourish is building an AI-native, patient-friendly healthcare system centered on nutrition that improves outcomes, lowers costs, and helps people live healthier, longer lives. We launched three years ago, are live in all 50 states, and already have thousands of dietitians and hundreds of thousands of patients on the platform.
We are growing quickly, have partnered with national health insurance companies and provider groups, and have raised $115M from top-tier VCs including JP Morgan Growth Equity, Thrive Capital, Index Ventures, Y Combinator, Maverick Ventures, Box Group, Atomico, G Squared, and Pinegrove Venture Partners. Our angel investors include world-class healthcare founders from Oscar, Rightway Health, Headway, Spring Health, and Alto Pharmacy, as well as soccer star Alex Morgan and the founders from Olipop and Notion.
About the RoleAs a Provider Partnerships Manager (PPM), you'll be instrumental in advancing our mission to improve health outcomes by making nutrition care accessible to more patients. This is a provider-facing field role where your primary goal is to grow patient referrals to Nourish by building and nurturing relationships with healthcare providers and their teams including primary care physicians, specialists, medical assistants, and office managers.
Your impact will be felt every day: by putting patients first, championing providers as partners, and ensuring more people gain access to life-changing nutrition support. In this role, you'll report directly to a Provider Partnerships Regional Manager and join a fast-moving, values-driven team.
Please note: This is a full-time role and you must be located in Philadelphia, Pennsylvania.
Key Responsibilities:In this role, you'll take full ownership of growing your territory and building lasting provider partnerships. You'll have both the autonomy and support to approach the work creatively and effectively, with a clear focus on driving patient impact. Core responsibilities include:
- Field Engagement: Spend ~4 days per week in the field, meeting with providers within an approximately 1-hour driving radius of your territory.
- Spotting Opportunities: Proactively research, prospect, and identify new provider partners.
- Connecting & Converting: Build trust and credibility with leads, converting them into referral partners who rely on Nourish for their patients' nutrition care.
- Fostering Relationships: Develop authentic, long-term relationships not only with providers but also with clinic staff including medical assistants, office managers, and administrators ensuring the entire office is engaged in supporting patient referrals.
- Contributing to Growth: Help shape the Provider Partnerships function by refining processes, creating resources, and sharing best practices that strengthen the team.
- You're passionate about Nourish's mission: You care deeply about improving healthcare access and believe nutrition is a vital part of the solution.
- You have a knack for building strong relationships: Building trust comes naturally to you, and you thrive on creating meaningful relationships at every level of a practice.
- You are relentlessly resourceful: You see challenges as opportunities, bringing both grit and creativity to every situation. Your resilience allows you to turn obstacles into opportunities.
- You embrace ownership: You're self-driven, proactive, and comfortable stepping into ambiguity to figure things out, even when it means stepping outside of your comfort zone.
- You thrive in a fast-paced, dynamic environment: Change excites you - you adapt quickly and stay focused on results, while being flexible in your approach.
- You welcome coaching and feedback: You see growth as a team sport, and you're motivated by learning and continuous improvement.
- You work with focus and intention: You know how to work hard and optimize your time, maximizing impact and driving meaningful results.
- You have proven success in a provider-facing field sales role (pharmaceutical, medical device, or healthcare industry strongly preferred).
- You have demonstrated ability to independently build and grow a territory from the ground up with strategic ownership.
- You have a strong professional presence and the ability to influence and connect across the entire office - from physicians to medical assistants, office managers, and staff.
- You have proficiency with CRM software (Salesforce preferred) and a comfort with quickly learning new systems.
- You have exceptional communication skills (written and verbal), with strong time management and organizational abilities.
- Competitive base salary + uncapped monthly variable compensation
- Mileage & wear/tear reimbursement at IRS standard rate
- $65/month cell phone reimbursement
- $125/quarter WFH stipend (home office setup)
- Company card for field expenses (breakfasts, lunches, provider engagement, etc.)
- Comprehensive health, dental, and vision coverage
Please note: You must be legally authorized to work in the U.S. for this position.
Freelance Sales Director Global Technology Staffing & Remote Workforce
Location: Philadelphia, Pennsylvania, United States.
Experience: 8+ Years
People Prime is a global talent solutions company specializing in helping organizations build high-performing technology teams through Remote hiring, Staff augmentation, and Offshore delivery models.
Headquartered in India, People Prime connects companies worldwide with highly skilled technology professionals across emerging and advanced digital domains. We enable organizations to scale faster by providing access to a curated network of experienced engineers, AI specialists, data professionals, and technology consultants who can work remotely or as part of distributed global teams.
People Prime focuses on enabling companies to hire high-quality remote technology talent from India, one of the world’s largest and fastest-growing technology talent markets. Through our strong recruitment ecosystem and technical screening process, we provide organizations with access to professionals across a wide range of digital and enterprise technologies.
- Artificial Intelligence & Machine Learning: Machine Learning Engineers: Generative AI Engineers: Prompt Engineers: Natural Language Processing (NLP) Specialists: Computer Vision Engineers: AI Model Training & Fine-Tuning Experts
- Data Engineering & Analytics: Data Engineers, Data Architects: Data Scientists: Big Data Specialists, Data Platform Engineers: Analytics & BI Professionals
- Cloud & DevOps: Cloud Architects (AWS, Azure, GCP): DevOps Engineers: Platform Engineers, Kubernetes Specialists: Infrastructure Automation Experts
- Software Engineering: Full Stack Developers: Backend Engineers: Frontend Engineers: Mobile Application Developers: Microservices & API Developers
- Enterprise Platforms: SAP Consultants: Salesforce Experts: ServiceNow Professionals: ERP & Digital Transformation Specialists
Key Responsibilities:
• Identify and acquire new clients seeking technology staffing or remote engineering teams
• Generate opportunities for contract staffing, staff augmentation, and distributed engineering teams
• Develop relationships with technology companies, startups, and enterprise clients
• Present People Prime’s global talent and offshore delivery capabilities
• Build and manage a strong pipeline of staffing opportunities
• Collaborate with delivery and recruitment teams in India to fulfill client requirements
• Negotiate client contracts, rate cards, and service agreements
• Track hiring trends in AI, data engineering, cloud, and software development
Required Qualifications:
• 8+ years’ experience in IT staffing business development or recruitment sales
• Proven track record of generating staffing opportunities and closing new clients
• Strong network within technology companies, startups, or enterprise organizations
• Experience selling staff augmentation or contract staffing services
• Excellent communication, negotiation, and relationship management skills
Preferred Experience:
• Experience selling offshore technology talent or remote engineering teams
• Exposure to hiring in AI, data engineering, cloud, or software development domains
• Understanding of distributed workforce and remote hiring models
Success Metrics:
Success in this role will be measured by:
• New client acquisitions
• Remote staffing requirements generated
• Revenue from staffing engagements
• Successful onboarding of consultants
• Client retention and satisfaction
Performance expectation:
Minimum 4 Contract placements per month
Compensation:
USD 1500 Payable on Every AI/ Technology Contractor Successful onboarding ( Minimum 5 Onboards Expected Every Month )
6% of gross margin for the first 6 months of each engagement
Why Join People Prime:
• Sell high-demand global technology talent solutions
• Work with a scalable offshore delivery model with great cost advantage to clients
• High earning potential with strong commission structure
• Exposure to fast-growing sectors such as AI, cloud, and data engineering
• Opportunity to build long-term partnerships with global technology companies.
The Assistant in Training (AIT) and Assistant Manager position's primary responsibility is to fulfill our mission statement, \"to create the most enjoyable shopping experience possible for our Guests.\" Additionally, AIT and Assistant Managers perform a variety of sales, merchandising and operational tasks assigned by store management (e.g. cashiering, merchandise display and pulls, register procedures, and routine cleaning of facilities). Work directly with the Store Manager and Leadership Team to develop sales, recruit new Teammates and provide leadership. The AIT and Assistant Manager will also share responsibility for training and motivating Teammates and act as the Store Manager in their absence. The Assistant Manager Position is a progression from the AIT position and therefore includes additional high level duties that are specific to that position, though the majority of job duties and responsibilities are shared.
Compensation & Benefits:
Pay range: $19-$23/hr. The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons. For sales positions, Buckle pays a base rate plus commission on sales. The range listed is the estimated base rate plus commission for Teammates in this position.
Full-Time Teammate Benefits:
Health: Your physical well-being matters. We provide health options that empower you to take control of your care and make informed decisions for you and your family.
Medical Coverage: Choose between two comprehensive plans. Preventive care is covered at 100%, and all plans include access to virtual care.
Dental and Vision Insurance: Preventive and routine dental and vision care to support your everyday health.
Virtual Care: 24/7 access to general, behavioral, and dermatology consultations.
Mental Health Resources: Through our Employee Assistance Program (EAP), teammates have access to free confidential counseling, wellness coaching, and self-care tools.
Wealth: We are committed to helping you build financial security, recognize your contributions, and invest in your future.
401(k) with Company Match: Start planning for the future with traditional and Roth options. Teammates may contribute after meeting eligibility requirements. To further support Teammates, Buckle provides discretionary matching contributions to qualifying Teammates.
Health Savings Account (HSA) and Flexible Spending Accounts (FSA): Pre-tax options for qualified medical and dependent care expenses. Buckle contributes to your HSA if enrolled in the high-deductible medical plan.
Performance Bonuses: Eligible teammates may earn incentive-based bonuses in recognition of their performance.
Teammate Discount: 40% off Buckle products and 25% off Buckle gift cards to support your personal style.
Peace of Mind: We recognize the importance of stability, security, and time to recharge.
Time Off: Vacation time is earned on a progressive schedule based on your role and years of service, starting at 80 hours or 120 hours, depending on employment status and prorated for the first partial year. Teammates earn 40 hours of sick time per year (or more where required by law), prorated for the first partial year; up to 80 hours of sick time may be carried over from one year to another with a maximum of 80 hours of sick time per year including carryover. Teammates also receive one floating holiday and up to three days of bereavement leave. Salaried teammates receive one paid volunteer day.
Income Protection: Buckle provides company-paid basic life and AD&D insurance, with options to add Teammate-paid supplemental life and disability plans (short term and long term), helping to protect your income if you are unable to work.
Leave of Absence Support: Paid and unpaid time away is available for qualifying situations, with guidance from our Benefits Team to help navigate your options. Salaried teammates who meet eligibility requirements are eligible for medical leave pay, which can be used as paid parental leave for qualifying Teammates.
Supplemental Insurance Options: Accident, critical illness, and hospital indemnity coverage is available for added financial protection.
Additional Benefits: Legal services, identity theft protection, and pet insurance are available to eligible teammates.
Part-Time Teammate Benefits: We value every teammate and offer meaningful benefitseven for those working fewer hours.
Medical Plan Access: Eligible part-time teammates may choose between two comprehensive medical plans. Preventive care is covered at 100%, and all plans include access to virtual care.
401(k) with Company Match: Start planning for the future with traditional and Roth options. Teammates may contribute after meeting eligibility requirements. To further support Teammates, Buckle provides discretionary matching contributions to qualifying Teammates.
Mental Health Resources: Through our Employee Assistance Program (EAP), teammates have access to free confidential counseling, wellness coaching, and self-care tools.
Paid Leave in Applicable States: Paid leave accrues where required by law; one hour of leave is accrued for every 30 hours worked.
Essential Duties and Responsibilities: This description intends to describe the general nature and level of work performed by Teammates assigned to this job. It is not intended to include all duties, responsibilities and qualifications. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Sales Generation and Guest Service:
- Greet Guests with a friendly, engaging attitude, and is consistently prepared to provide legendary service to each Guest
- Eager and assertive to answer questions regarding the store and its merchandise
- Recommend, select, and help locate or obtain merchandise based on Guest needs and desires
- Anticipate and fulfill Guest's needs by suggesting additional items and creating a wardrobing experience
- Demonstrate product utilizing product knowledge and sales education, consistently sharing that knowledge and education with Team
- Maintain and share knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices
- Remain consistent on personal sales, as well as looking for opportunities to impact Teammates' presentations with the Sales Presentation Guide (SPG)
- Achieve personal sales-per-hour, average sales and total net sales goals set by Store Management
- Provide legendary service throughout the store in these top four areas: Front 5, sales floor, fitting rooms, and the register area
- Knowledgeable of all exchange and return procedures for Guests and exhibit the ability to turn into a showmanship opportunity
- Fill out and effectively use the Sales Presentation Guide (SPG) daily to accomplish goals
- Meets or above performance standards in all Buckle business builders and guest loyalty including fit appointments, Buckle credit card and guest connect.
- Investigate and navigate how to expand Guest selection through inventory Manager, advanced product search, iPad apps, etc.
- Maintain and build good Guest relationships to develop a client based business
- Lead by example with a high level of showmanship, excellent customer service and attentiveness
- Recognize and communicate Guest Levels with the Team
- Passion to ask business driven and showmanship questions often to Manager, Team Leaders and all Teammates
- Coachable; consistently welcomes feedback from Manager to improve sales presentations
- Consistently perform leadership actions and maintain high standards, whether or not the Manager is present
- Plan sales goals with Store Manager
- Demonstrate ownership of store's sales performance (Sales, Average sale, Business builders, Denim)
- Passion for product education and showmanship to create results
Teammate Recruiting, Training and Development:
- Consistently recognize recruiting opportunities by utilizing Jobs & Careers cards, email referrals and Teammate Recommend
- Coach and create relationships through Guest Loyalty and Guest Preferred
- Develop skills and assist in leading, directing, motivating and educating new Teammates to meet and achieve Buckle's accountability, shift orientation, Loss Prevention and sales presentation standards on a daily basis
- Maintain a positive attitude at all times creating a positive floor culture
- Demonstrate personal dress code to encourage and coach the latest fashion in all Teammates and Team Leaders
- Participate effectively in daily setup, training, impacting and reviewing while effectively utilizing the Performance Tracker
- Motivate Teammates to initiate and complete daily tasks set by Store Management
- Personal passion to demonstrate, coach, and influence results of denim showmanship and denim fit cards through Teammates and Guests
- Create and develop results in your department and balance all DM actions within your segment as well as completing the mid-week check in
Company Description
Maney | Gordon | Zeller, P.A. is a distinguished law firm with over 100 years of combined legal expertise, specializing in immigration law. With offices across Tampa, Orlando, Albuquerque, and Philadelphia, the firm serves clients nationwide, offering dedicated legal representation for both employers and individuals. Known for exceeding client expectations, the team is committed to helping clients navigate the complexities of U.S. immigration law and achieve their goals. At Maney | Gordon | Zeller, P.A., we pride ourselves on professionalism, excellence, and a client-first approach to delivering positive outcomes.
Position Overview:
We are seeking a compassionate, high-energy Intake & Outreach Coordinator to serve as the primary point of contact for individuals navigating the complexities of the immigration system. In this in-office role, you are connecting people with the essential immigration legal protection they need. As a fully bilingual professional, you will bridge the communication gap, guiding potential clients through the initial inquiry process, providing peace of mind through regular updates, and identifying opportunities to support our clients as their legal needs evolve.
Key Responsibilities
Multilingual Communication Management: Serve as the firm's linguistic ambassador by answering incoming calls and monitoring text correspondence in both English and Spanish. You will expertly screen inquiries, routing them to the appropriate team members to ensure seamless office flow.
Consultation Strategy & Intake: Act as the first point of contact for prospective clients. Listen to their stories, identify their core needs, and emphasize the professional and emotional value of our legal team to secure consultation bookings.
Financial & Contractual Coordination: Facilitate the formal onset of the attorney-client relationship by sending retainer agreements via electronic signature platforms. You will manage the collection of consultation and legal service fees, coordinating closely with the Accounting Department to ensure precise documentation and payment reconciliation.
Client Advocacy & Updates: Maintain proactive communication with our current client base. You will provide meticulous service by delivering case status updates, ensuring no client feels overlooked during their journey.
Strategic Case Continuity: Review existing files to identify "next steps" in a client's immigration journey (e.g., transitioning from a Work Visa to Residency, or Residency to Citizenship). Educate clients on these opportunities and facilitate the execution of new legal agreements.
Administrative Integrity: Maintain meticulous case management software and communication records to ensure a high-fidelity audit trail of all client interactions.
Pipeline Management: Manage the firm's "Reminders," "Case Notes," and "Inquiries" to ensure every lead is nurtured and every deadline is respected.
Qualifications & Skills
Experience: You have a client service background in any industry and maybe you have worked in a law firm and / or had exposure to immigration law (not required).
Bilingual Fluency: Absolute proficiency in Spanish and English (speaking, reading, and writing) is required to effectively serve our diverse clientele.
Empathetic Communication: The ability to handle sensitive, confidential, and life-changing information with a calm and professional demeanor.
Persuasive Storytelling: Comfort in overcoming objections by focusing on the security, stability, and long-term immigration benefits our firm provides.
Organizational Excellence: Ability to manage a high volume of calls and digital correspondence while seamlessly adjusting to attorney and paralegal workflows.
Why Join Our Team?
Meaningful Impact: Engage in deeply rewarding work, helping individuals, families and businesses successfully navigate the intricacies of the U.S. immigration process.
Collaborative Culture: Work within a supportive and collaborative team where your contributions are recognized and your professional well-being is prioritized.
Compensation: We offer a competitive salary commensurate with experience and the specialized nature of this role.
Shyne Jewelers is seeking an Ecommerce & Shopify Optimization Specialist to take ownership of our Shopify storefront and continuously elevate the online shopping experience. This role goes beyond basic site management—you will be responsible for optimizing performance, improving conversion rates, enhancing UX/UI, and driving measurable e-commerce growth.
This is a hands-on, on-site role where you will work closely with marketing, operations, and leadership to ensure the website reflects the Shyne Jewelers luxury brand while maximizing sales and efficiency.
- Own, manage, and optimize the Shopify website with a focus on speed, usability, conversion rate, and mobile performance
- Improve site structure, navigation, product pages, and checkout flow to enhance the customer journey
- Manage product listings, collections, pricing, and merchandising to align with sales and brand strategy
- Implement and optimize Shopify apps, integrations, and custom features as needed
- Monitor site performance, conversion metrics, and sales data; provide actionable insights and reports
- Optimize SEO, on-site search, and product discoverability within Shopify
- Collaborate with marketing on promotions, email campaigns, and product launches
- Oversee inventory accuracy and product availability across the Shopify platform
- Troubleshoot site issues and proactively recommend improvements
- Ensure the online store reflects luxury branding standards and consistency across all touchpoints
- Strong, proven experience with Shopify (Shopify Plus experience is a plus)
- Deep understanding of Shopify optimization, including UX/UI, conversion rate optimization (CRO), and performance best practices
- Experience managing Shopify themes, apps, integrations, and basic front-end customization (HTML/CSS knowledge is a plus)
- Strong analytical mindset with experience using Shopify Analytics, Google Analytics, or similar tools
- Ability to translate data into clear recommendations and improvements
- Excellent communication and collaboration skills
- Strong attention to detail and ability to manage multiple priorities in a fast-paced retail environment
- Experience in luxury, jewelry, fashion, or premium retail is strongly preferred
- Bachelor’s degree in Marketing, Business, E-Commerce, or related field preferred (experience may substitute)
Job Description:
We believe in bold ideas, diverse perspectives, and the drive to transform knowledge into impact. Here, your curiosity fuels progress, your voice shapes innovation, and your ambition helps redefine what's possible within science and learning. We are a culture that obsesses over impact, challenges, and drives what's next to power infinite possibilities for our customers, colleagues and society at large.
About the Role:
Customer Success Managers are responsible for maximizing digital implementation, usage, retention, and expansion of Wiley's digital solutions. Working closely with their DLE or Account Manager, the Customer Success Managers bring their expertise to provide a range of services to customers including developing successful course implementation solutions, training, course fulfillment/setup, monitoring course usage, and trends, and driving digital conversions and account expansions. The Customer Success Manager is responsible for reconfirming existing business with faculty and guaranteeing increased platform retention.
The Customer Success Manager will be a key resource in delivering Wiley's commitment to exceptional customer advising, support, retention, and expansion of digital usage in their territory. They will work with existing and new customers to create and implement their digital solutions. They will work with their DLE or AM partner to expand their digital footprint.
Job Responsibilities:
Responsible for reconfirming and retaining current customers while expanding digital usage at installed base accounts.
Responsible for assisting faculty in implementing and integrating Wiley's digital solutions.
Consult with instructors on implementation and curriculum design. Execute individual and departmental training plans.
Collaborate with DLE/Account Manager to review the status of opportunities, existing business, and expansion opportunities.Partner with DLE/AM to identify priority customers and participate in effective retention strategies to reduce digital churn and ensure a superior experience for our installed customers.Carve out separate retention strategies for priority accounts/adoptions vs. all other adoptions.
Drive and support pilots across the territory with follow-up, surveys, assistance with the platform, and questions. Assist AM with converting the pilot to an adoption.
Collaborate with DLE/AM partner weekly or biweekly on adoption strategies to effect expansion and digital penetration.
Proactively follow up with customers to ensure a positive experience using Wiley products and promote new features and functionality specific to their user experience.
Conduct re-training with keycustomers to ensure all large adoption customers are "power users."
Provide deep integration support on various LMS / LTI implementations.
Provide regular account and adoption intelligence in SFDC after working with customers. Confirm/Update Inclusive Access (IA) readoption Opps in SFDC for enrollment, Won/Lost stage, instructors contact info on IA adoptions. Maintain Bookstore communication and relationships to obtain IA adoption details, IA processes, and work order details.
Analyze and drive digital usage data via activations reports for priority adoptions after back-to-school period ends.
Review Vendor reports at specific times during the season for IA courseware adoptions, confirm with bookstore or instructor if additional information is needed, review and update opp in SFDC, Set to IA in CAP. Follow up on non-responders of IA confirmations at the end of each season.
Qualifications:
Undergraduate degree
2-4 years of relevant work experience in a similar function
Previous customer service, sales support and tech product support exposure
Able to lead effective presentations to internal and external customers, in both large groups and one-on-one settings.
User experience knowledge with a CRM platform, preferably Salesforce
Strong written and verbal communication skills
Excellent organization and time management skills
Ability to learn and apply technical expertise with new and existing platforms.
Strong skill set to train and implement digital solutions.
Self-starter with the ability to maximize time and generate high ROI by leveraging strong listening skills to understand and execute digital solutions.
Adaptable: can navigate complex sales processes with multiple decision makers
We power infinite possibilities.
For more than 200 years, we've transformed knowledge into discoveries that shape the world. Today, our global team of innovators, creators, and experts is driving what's next in science, education, and publishing-creating impact that reaches everywhere.
We're not just observers of progress. We're the ones accelerating scientific breakthroughs, advancing learning, and sparking innovation that redefines entire fields and improves lives.
Here, your talent matters. Your ideas have room to grow. And your work creates breakthroughs that can change everything.
Wiley is an equal opportunity/affirmative action employer. We evaluate all qualified applicants and treat all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, protected veteran status, genetic information, or based on any individual's status in any group or class protected by applicable federal, state or local laws. Wiley is also committed to providing reasonable accommodation to applicants and employees with disabilities. Applicants who require accommodation to participate in the job application process may contact for assistance.
We are proud that our workplace promotes continual learning and internal mobility. Our values support courageous teammates, needle movers, and learning champions all while striving to support the health and well-being of all employees. We offer meeting-free Friday afternoons allowing more time for heads down work and professional development, and through a robust body of employee programing we facilitate a wide range of opportunities to foster community, learn, and grow.
We are committed to fair, transparent pay, and we strive to provide competitive compensation in addition to a comprehensive benefits package. The range below represents Wiley's good faith and reasonable estimate of the base pay for this role at the time of posting roles either in the United Kingdom, Canada or USA. It is anticipated that most qualified candidates will fall within the range, however the ultimate salary offered for this role may be higher or lower and will be set based on a variety of non-discriminatory factors, including but not limited to, geographic location, skills, and competencies.
When applying, please attach your resume/CV to be considered.
Salary Range:
42,000 USD to 60,667 USD#LI-KW1Job Posting Title:
Customer Success ManagerLocation:
Remote, NC, USA