Sales Jobs in Westminster

136 positions found — Page 4

Sales Lead
Salary not disclosed
Cerritos, CA 2 days ago
Journeys Sales Lead

Journeys is a teen retail leader with an emphasis on footwear and unique specialty items including apparel, backpacks, hats and accessories. With more than 800 stores in all 50 US states, Puerto Rico and Canada, Journeys offers the most popular brands that cater to the teen lifestyle such as Converse, Vans, Dr Martens, UGG, Adidas, Timberland, Birkenstock, Crocs and Hey Dude. Through strategic artistic partnerships, event sponsorships, exclusive content, creative collaborations with musicians, and a focus on giving back to the community through charitable events and volunteer programs Journeys has become more than just a retailer, but a universal part of teen and youth culture. The in-store Journeys experience features an energetic environment, friendly, passionate staff, and an inclusive atmosphere where self-expression is not just accepted but encouraged and embraced. Journeys is an attitude you can wear.

Journeys is always looking for great people to join our team!

To assist store management with basic store operations, developing associates, and achieving store and personal sales goals and standards of performance.

Meet and exceed store and personal sales goals and standards of performance

Assist in training and developing a successful sales team

Provide feedback, coaching, and accountability to all employees by enforcing all company policies and practices

Perform all opening and closing duties according to company policy

Supervise and manage all aspects of daily store operations in store management's absence

Supervise and manage all aspects of Loss Prevention practices in store management's absence

Effectively communicate all store needs to store management

Complete bank deposits

Complete all assigned tasks and responsibilities promptly

Complete all required training

Provide a fun, full service experience to all customers

Resolve customer issues effectively

Understand the Journeys culture and demonstrate it to the team

Prior retail sales experience preferred

Ability to multi-task in a fast-paced environment

Excellent interpersonal and customer service skills

Desire to succeed in fast-paced retail environment

Willingness to learn

Completion of all training programs leading up to Sales Lead position or equivalent training

Ability to work night and weekend shifts

Ability to climb, reach, bend, and lift up to 50 pounds

Stand for long periods of time

Must be at least 18 years of age*

*Age requirements for part-time employment may vary based on state

Check out the following website for more information on all our awesome benefits: *The pay rate, commission, and bonus structure varies per job title, county, city, state or province. Benefits offered may include medical, vision, and dental insurance, a vacation package, and community service hours but may also vary by state, province, or territory. For clarification, refer to

Equal employment opportunity is provided to all employees and applicants for employment without regard to race, color, sex, religion, national origin, age, veteran status, pregnancy, childbirth, or related medical condition, physical or mental disability of otherwise qualified individuals, medical condition, genetic information, sexual orientation, citizenship, marital or registered domestic/civil union partner status, gender identity and/or expression, or any other factor that the law protects from employment discrimination. All employment decisions are based on business needs, job requirements and individual qualifications. This policy applies to all terms and conditions of employment, including, but not limited to, recruitment and hiring, placement, promotion, termination, reductions in force, recall, transfer, leaves of absence, compensation and training. Any applicant or employee who needs a reasonable accommodation to apply for employment or to perform the essential functions of his or her job should email or call (615) 367-7467.

Not Specified
Director of Manufacturing
Salary not disclosed
Cerritos, CA 2 days ago

The Director of Manufacturing will lead the production, planning, quality inspection and inventory control teams and work with the test and engineering teams for successful LRIP (Low-Rate Initial Production) of our Subsurface Compressor Systems; perform cost reduction; improve productivity, ensure quality builds; and ensure deliveries are made on time.


Essential Duties and Responsibilities:

  1. Lead and direct the manufacturing team to meet delivery commitments.
  2. Develop and maintain the Master Production Schedule; identify risks and take mitigating actions to address them preemptively.
  3. Ensure production builds meet delivery, design, quality and forecasted budget.
  4. Drive the S&OP forecasting process based on sales outlook, fleet support and internal usage.
  5. Maintain spare part requirements for the operating fleet including R&D. Drive the S&OP process through purchase approvals.
  6. Institute plans to improve productivity, reduce build costs and execute high quality builds. Continue to implement KPIs for these and define and track performance metrics, including OTTR and forecast accuracy.
  7. Initiate NCR and follow through to closure to correct and prevent re-occurrence of manufacturing issues.
  8. Verify quality traceability in the production management systems per ISO 9001
  9. Ensure build procedures are consistently followed and operators are trained.
  10. Build hardware failure contingency plans for production work and field support to reduce delivery risk and lead times
  11. Implement 5S, including a special focus on safety assessment and PPE.
  12. Assist in dispositioning discrepant material and ensuring engineering intent is met in the manufacturing process.
  13. Contribute to and comply with ISO9001.


Skills, Experience, Education, and Abilities:

  • BS degree in a technical field (Manufacturing, Industrial or Mechanical Engineering preferred) or equivalent combination of education/experience.
  • A minimum of 7 years progressive and related experience required.
  • Demonstrated ability to support hands-on decision making, management, mentoring and development of technicians and engineers in a highly collaborative environment.
  • Ability to read prints and familiar with interpretation of GD&T call outs.
  • Strong understanding of geometric tolerancing per ASME Y14.5, dimensional stack-ups, inspection procedures and metrology equipment.
  • Experience building turbomachinery, which includes high-speed rotating equipment, electric motors, compressors and oil management systems.
  • Familiar with creating ERP system BOM’s & Routers; experience with Global Shop is a plus.
  • Knowledge of standard manufacturing processes for complex, precision turbo machinery: casting, machining, milling, grinding, rotor balancing, mechanical and electrical assembly, inspection techniques, oil management systems (tubing, fittings, etc.) and pressurized assemblies.
  • Experience with NPI of complex equipment.
  • Kaizen, 5S, Six Sigma, Demand Flow Technology, Lean Manufacturing, ISO 9001 experience is a plus.
  • Experience configuring assembly lines, in-process Kanban’s and visual work instructions is a plus.
  • Good interpersonal and interfacing skills (i.e. communicating well with people across different departments both internally and externally)
  • Additional computer skills: Microsoft Office Suite


Intangibles Sought:

  • Able to exercise independent judgment and make decisions on technical issues.
  • Ability to establish positive rapport with individuals at all levels of organization.
  • Ability to motivate working team through leadership and “can do” attitude.
  • Self-awareness; not afraid to ask for help or admit error.
  • Willingness to engage in constructive debate.
  • Ownership, initiative and accountability.
  • Flexibility in range of responsibilities.


Supervisory Responsibilities:

Position will lead the manufacturing team. Position will be responsible for directing and coordinating activities of others to meet company objectives.


Physical Demands / Work Environment:

Time will be split between office and shop floor. Personal protective equipment, such as safety glasses, gloves, or masks may be required in some assembly areas. Some travel will be required as needed for vendor visits/qualifications.

Not Specified
Customer Representative
🏢 Kelly
Salary not disclosed
Santa Ana, CA 2 days ago

Now Hiring: Customer Representative 1 – Customer Service (Remote, $20/hr)


Powered by Kelly in partnership with Johnson & Johnson

Are you ready to kickstart your career with a global leader? We’re looking for a dynamic Customer Representative 1 to join our remote Customer Service team supporting Johnson & Johnson! If you thrive in fast-paced call center environments and love helping people, don’t miss this opportunity.


Here’s What You’ll Do:

  • Handle inbound calls, emails, and faxes—delivering top-notch support
  • Process customer orders and resolve questions with a smile
  • Support our sales team and build customer relationships
  • Keep things running smoothly using SAP


What You Bring:

  • Call center experience (min. 2 years, SAP a must!)
  • Multitasking mastery & a teamwork attitude
  • Live in Southern California or Orange County


Why You’ll Love It:

$20.00/hr, full-time, great hours (M–F, 8am–5pm)

  • Work from home anywhere in SoCal
  • Potential to go permanent with J&J!

Ready to join a high-energy, supportive remote team? Apply now and let’s start your next chapter!

Not Specified
B2B Marketing Manager
Salary not disclosed
Orange County, CA 2 days ago

Marketing Manager (B2B Pharma Industry)

【Location】 Orange County, CA

【Position】 B2B Marketing Manager

【Compensation】$100,000 - $150,000

【Hiring Style】Direct hiring, Full-time, Hybrid


■ Position Overview

We are seeking a dynamic B2B Marketing Manager to lead comprehensive marketing initiatives for our specialized Pharma industry solutions. This role requires a strategic leader who understands complex B2B sales cycles and operational challenges. You will be responsible for designing and executing integrated marketing strategies that drive lead generation, pipeline development, brand authority, and long-term customer loyalty.

The ideal candidate balances high-level strategic thinking with hands-on execution. You will oversee the full marketing lifecycle—from initial planning and performance evaluation to cross-functional collaboration with Sales, Product, and Service teams—to fuel overall business growth.

■ Key Responsibilities

  • Strategy & Segmentation: Develop and execute annual B2B marketing plans aligned with corporate goals; define and prioritize high-value target segments and personas.
  • Lead Generation & Campaign Management: Plan and manage multi-channel integrated campaigns, including digital advertising, email marketing, trade shows, and webinars, while overseeing lead nurturing and scoring processes.
  • Content & Brand Messaging: Direct the creation of sales collateral, case studies, white papers, and digital assets to establish consistent, value-driven brand messaging focused on reliability and ROI.
  • Digital Marketing & Analytics: Optimize website performance, SEO/SEM, and landing pages; leverage marketing automation tools (e.g., HubSpot) to monitor KPIs such as conversion rates and pipeline contribution.
  • Sales Enablement: Empower the sales organization with specialized tools, proposals, and ROI calculators to streamline the buyer’s journey and align marketing initiatives with sales targets.
  • Customer Engagement & Events: Manage corporate presence at industry trade shows, workshops, and user events to gather customer insights and strengthen product positioning.
  • Team & Partner Leadership: Oversee relationships with external agencies and creative firms; provide mentorship and management to internal team members as applicable.

Qualifications:

  • Education & Experience: Bachelor’s degree in Marketing or Business with 5+ years of B2B experience (Technology, Automation, or Healthcare sectors preferred).
  • Marketing Expertise: Proven track record in lead generation, integrated campaign management, and digital strategy (SEO/SEM, paid media, and email marketing).
  • Technical Proficiency: Hands-on experience with CRM and Marketing Automation tools (e.g., HubSpot) to drive data-based decision-making and ROI.
  • Communication & Leadership: Exceptional project management skills with bilingual proficiency (English/Japanese) at a business level to navigate global markets.
  • Strategic Mindset: Ability to manage internal teams and external agencies while navigating complex regulatory or compliance-driven industries.
Not Specified
Stylist
🏢 STAUD
Salary not disclosed
Orange County, CA 3 days ago

STAUD Clothing, headquartered in Los Angeles, CA, has an opening for a full-time Stylist at its South Coast Plaza store location.


Founded in Los Angeles in 2015 by Sarah Staudinger and George Augusto, STAUD stands at the intersection of vintage inspiration and modern design—cool, confident, and deeply tied to culture. From cult-favorite accessories to elevated collaborations with brands like Birkenstock and St. Regis, STAUD has built a world that’s distinctly LA yet globally resonant.


STAUD offers a health care plan to include medical coverage, dental care, vision insurance, an FSA plan, a matching 401k plan, paid time off, paid retail holidays, and generous product discount & allowance.


Role Overview

In Spring 2026, STAUD will open its South Coast Plaza location. We are seeking a selling stylist who will serve as the ultimate brand ambassador, delivering an elevated, personalized client experience while driving sales through relationship-based selling.


As a Stylist, you will build meaningful and lasting client relationships, provide 1:1 personalized styling, and contribute to a dynamic store environment that reflects STAUD’s brand values and aesthetic. This role requires strong sales acumen, styling expertise, operational excellence, and adaptability in a fast-paced retail setting.


Essential Duties

  • Deliver exceptional customer service and elevated styling experiences that surprise and delight our clients
  • Act as a brand ambassador by embodying STAUD’s values and engaging clients through authentic storytelling and product knowledge
  • Drive personal and store sales goals through relationship selling and clienteling
  • Build and maintain a loyal client book through consistent outreach and follow-up
  • Responsible for opening and closing the store
  • Maintain visual merchandising standards and uphold brand presentation on a daily basis
  • Support inventory processing, replenishment, and merchandising execution
  • Accurately and efficiently process transactions in the POS system, following all company procedures
  • Assist with back-of-house operations, including inventory organization and operational projects
  • Contribute to a professional, inclusive, and collaborative work environment


Prerequisite Knowledge, Skills, & Education

  • Proven success in retail sales with the ability to meet or exceed sales goals
  • Strong clienteling skills with a passion for fashion, styling, and customer experience
  • Ability to thrive in a fast-paced, evolving retail environment
  • Team-oriented mindset with a proactive and solution-driven approach
  • Excellent written and verbal communication skills
  • Strong organizational skills with the ability to multitask and prioritize effectively
  • Proficiency in Microsoft Office (Outlook, Excel, Word, PowerPoint)


Physical and Mental Requirements

  • Ability to stand and walk for extended periods
  • Ability to lift up to 25 pounds safely
  • Ability to move efficiently throughout the sales floor and back-of-house areas
  • Ability to read, write, and communicate effectively in English
  • Ability to interact professionally with clients, peers, and leadership
  • Ability to use standard office and retail equipment safely, including computers and POS systems
  • Ability to work in a fast-paced environment with diverse personalities
  • Correctable vision and hearing
  • Ability to work on-site as scheduled


Job Type: Full-Time, Non-Exempt

Not Specified
Senior Technical Designer
Salary not disclosed
Costa Mesa, CA 3 days ago

The Levy Group is seeking an innovative Senior Technical Designer to work in our swim department for the Action Sports division.


Company Background

With over 75 years of industry expertise, The Levy Group remains one of the largest apparel manufacturers in the United States. Our commitment to outstanding quality, value, and customer service has enabled us to continually grow and innovate in a highly challenging marketplace. Our network has grown to over 300 retail partners, five international offices, a portfolio of iconic brand partners, and four proprietary brands.


The Levy Group designs, manufactures, imports, markets, and distributes outerwear, swimwear, dresses, activewear, men’s tailored clothing, and sportswear. Headquartered in New York City, The Levy Group manages, elevates, and builds the long-term value of consumer brands by partnering with best-in-class manufacturers and retailers.


Job Summary

We’re looking for a detail-driven, knowledgeable Senior Swimwear Technical Designer. This role is responsible for overseeing all aspects of garment fit and construction to ensure alignment with brand standards, fit intent, and product specifications from development through production.


Responsibilities:

  • Manage and lead model fittings from proto through final production, providing expert technical guidance to achieve brand fit standards
  • Develop, maintain, and manage technical specifications, construction details, and callouts for all garments
  • Communicate clearly with factories to support fit adjustments, pattern development, and modifications
  • Collaborate cross-functionally with Design, Merchandising, Sales, and Production to align on fit intent and technical execution
  • Maintain accurate and organized documentation of all relevant development and production data
  • Manage Pre-Production (PP) and Top of Production (TOP) sample communication with factories
  • Track development and production timelines to ensure all technical milestones and deadlines are met
  • Identify quality issues and production challenges, providing clear solutions and recommendations
  • Own grading strategy and execution, ensuring consistent sizing and fit across all styles
  • Establish, document, and evolve best practices for technical design processes, pattern blocks, and fit standards
  • Lead technical design development across all tiers of distribution timelines, ensuring samples and production milestones are achieved
  • Collaborate closely with Design and Product Development teams to problem-solve creative and technical challenges


Qualifications:

  • 7+ years of experience in swimwear technical design and pattern making
  • Proven live fit experience with strong knowledge of standard model measurements
  • Extensive knowledge of swimwear fit, pattern making, and garment construction
  • Proficiency in grading, proto-to-TOP development processes, and PLM systems
  • Ability to thrive in a fast-paced, high-volume environment
  • Strong cross-functional collaboration skills
  • Excellent written and verbal communication skills
  • Strong time management and project management abilities
  • Ability to adapt quickly to changing priorities and business needs
  • Confident decision-maker, capable of working autonomously and collaboratively
  • Strong communication skills.
  • Highly organized with strong attention to detail.
  • Passionate about swimwear and product innovation.
Not Specified
Client Advisor, South Coast Plaza
🏢 RIMOWA
Salary not disclosed
Costa Mesa, CA 3 days ago

POSITION:

RIMOWA is seeking a highly accomplished and passionate Client Advisor. The Client Advisor is responsible for driving sales through exceptional client service, strong product knowledge, and deep understanding of the luxury retail environment. This role focuses on building lasting client relationships, delivering an outstanding in‑store experience, and contributing to the overall success of RIMOWA while serving as a true brand ambassador.


YOUR RESPONSIBILTIES:

Sales

  • Consistently achieve and surpass individual sales objectives, directly contributing to the store’s overall commercial success and prestige.
  • Serve as a true brand ambassador, conveying RIMOWA’s storied heritage, iconic designs, engineering, and uncompromising craftsmanship.
  • Curate and cultivate an exclusive and loyal client portfolio, building enduring relationships and driving sustained repeat business through personalized engagement, client appointments, and events.
  • Actively support and inspire colleagues, fostering a sophisticated, collaborative, and high-performance sales environment.

Customer Service

  • Embody the RIMOWA brand ethos at all times, presenting yourself with impeccable professionalism.
  • Deliver a seamless, white-glove post-purchase experience by meticulously managing client follow-ups, repairs, and service requests with discretion and care.
  • Anticipate client needs through an intimate knowledge of the brand’s history, new product launches, and the competitive luxury landscape.
  • Create memorable, elevated moments for every client, ensuring each interaction reflects the refinement synonymous with RIMOWA.

Operations

  • Execute all POS transactions with precision and efficiency.
  • Confidently open and close the store register in full compliance with company policies.
  • Participate proactively in inventory management while upholding the highest standards of loss prevention.
  • Maintain exceptional visual merchandising, ensuring the store consistently reflects a polished, luxurious, and inviting aesthetic.
  • Always uphold immaculate store presentation and operational readiness.


PROFILE:

  • Proven success in a premium or luxury retail environment
  • Demonstrated expertise in developing, nurturing, and retaining a discerning clientele; an established luxury client book is highly desirable.
  • Impeccable personal presentation with exceptional communication skills
  • Strong problem-solving capabilities, a refined attention to detail.
  • A deep appreciation for luxury craftsmanship, travel and elevated lifestyles.
  • Flexible availability, including evenings, weekends, and holidays.
  • Able to regularly lift and handle Items up to 20 lbs.
  • Multilingual In Spanish, French, Portuguese, and/or Mandarin a plus.
Not Specified
Global Product Manager - Hardgoods
🏢 Speedo
Salary not disclosed
Cypress, CA 3 days ago

Global Product Manager - Hardgoods


This role follows a hybrid work schedule, with in-office days on Tuesday, Wednesday, and Thursday at our Cypress, CA location, and remote work on Monday and Friday.


WE ARE SPEEDO


The world's leading swimwear brand, Speedo is passionate about life in and around the water. The brand's heritage of innovation derives from its leadership in competitive swimming, where more Olympic Gold Medals have been won in Speedo than any other brand. Unmatched in performance, fit and feel, we are also America’s #1 goggle brand.


From the first splash, to every stroke, the genuine love and excitement we have working with the water is what creates exciting and meaningful relationships.


Speedo is not where we work, but is who we are.


It’s watching a baby in the pool for the first time or our athletes make history. What we do is sacred to us and our connection to the rest of water lovers around the world. Driven by the challenge, not the glory. At Speedo, it is never enough to be good at what you do; you have to love what you do.


Speedo is a part of the Pentland Brands Limited Family.


We are Pentland Brands, a global family business bringing some of the most loved active and footwear brands to millions of people around the world.


We own Speedo, Berghaus, Canterbury of New Zealand, Endura, Mitre, ellesse, Red or Dead and we’re the UK licensee for Kickers and have a joint venture partnership for Lacoste footwear. Our products are available in over 190 countries and are sold either directly by Group companies or are represented by licensees and distributors.


All our brands have their own unique identities and every one of them is powered by Pentland. We have more than 1,200 employees worldwide and we’re always on the lookout for talented, enthusiastic people to help shape our future.


We celebrate differences and give everyone the freedom to innovate and develop, be it through creative working environments or learning opportunities. Our brands are there in the moments that matter - being there for more people, in more of those moments, drives everything we do.


At Pentland, we’re guided by four principles, we use these to make sure we’re not only doing a great job, but we’re doing it in the right way:

  • Success is a team game
  • With clarity and courage
  • Better as standard
  • In good conscience


We believe in building brands for the world to love, generation after generation. Your potential is our potential and together we can build and grow brands that last.


KEY PURPOSE:

The Global Product Manager - Hardgoods is responsible for building and maintaining Speedo’s global range within designated categories. This includes maintaining and growing current business, briefing and building new lines based on market opportunities and brand positioning, fostering key relationships internally and in the marketplace.

Additionally, this role will enhance brand values and deliver key performance metrics, style efficiency targets, and sales margin objectives.


PRIMARY RESPONSIBILITIES:

  • Deliver seasonal line plans aligned with overall brand and business strategy, highlighting global development opportunities, proposed costs, unique sales opportunities, and ensuring brand consistency across categories.
  • Manage assigned product categories from concept to commercialization, including line plan updates, style setup, range briefs for new products and packaging, and development of competitive pricing structures that meet corporate goals.
  • Collaborate with planners to ensure SKU counts, margins, and budget parameters are achieved.
  • Analyze global sales histories, patterns, and industry trends; assess market size, structure, and dynamics to inform range development decisions.


  • Coordinate key activities to ensure process and execute on time against agreed timelines with design and operations.
  • Partner with Regional Merchandising teams and Commercial Leads to ensure product viability throughout the process, procure and maintain global forecasts, plan revenue growth against targets, and preline with sales in markets.
  • Work closely with Asia Product Development to identify innovative solutions and technically advanced product ideas; prepare business cases where appropriate and maintain awareness of manufacturing environments and cost structures.
  • Understand production lead times and collaborate with Asia teams to ensure on-time deliveries and adherence to the two-season development calendar.
  • Partner with Marketing to communicate product features and packaging requirements internally and externally; execute seasonal packaging, collateral, and workbooks.
  • Ensure product marketing is clear, compelling, and effective across print and web. Provide a seasonal launch package for all global sales teams.
  • Ensure all design and packaging briefs are delivered on time to support timely product launches.
  • Collaborate with Commercial teams and Regional Merchandising to provide quality input into the range brief and product development. Ensure teams are well-trained and fully briefed on product details.
  • Engage with consumers and retailers to identify innovative solutions to market needs; maintain strong market understanding.
  • Conduct market research, including analysis of consumer trends and on-site visits to observe consumer end use environments (pool and/or beach).
  • Maintain in-depth competitive analysis of all categories in all channels of distribution and maintain a competitive sample/item library.
  • Support in-field product testing to improve product development and benefit the sell-in process.
  • Present product ranges, offers and ideas externally at retail, internally at sales conferences domestic and international.
  • Partner with Marketing to deliver sell-in and sell-through assets; manage briefs, follow-ups, and track progress against deadlines for catalogs, tech sheets, and other deliverables.
  • Drive product-marketing projects from concept through commercialization, ensuring alignment with calendar deadlines and timely handoffs.


QUALIFICATIONS & EXPERIENCE:

  • Bachelor’s degree in a related field or equivalent experience.
  • 5+ years’ experience in product merchandising or product management.
  • Ability to work independently and within a team environment.
  • Strong organizational skills with the ability to manage multiple projects simultaneously.
  • Excellent time management and communication skills.
  • Proficient in Microsoft Suite.
  • Knowledge or experience in swimming is a plus.



Pay Range: $85,000 - $95,000 annually

Base pay is a portion of our total compensation package and determined within a range that allows growth and development within your role. Your base pay will be determined based on experience, skills and qualifications.


Pentland Brands and Speedo are equal opportunity employers and considers all applicants for employment on the basis of their individual capabilities and qualifications, consistent with applicable law and without regard to race, color, sex, gender identity or expression, age, religion, creed, national origin, citizenship status, sexual orientation, genetic information, physical or mental disability, military status or any other characteristic protected under federal, state or local law. In addition to complying with all applicable laws, we have a strong corporate commitment to inclusion, diversity and to ensuring that all current and future associates are compensated solely on job-related factors such as skill, ability, educational background, work quality, experience and potential. To achieve these goals, applicants are asked not to disclose salary history information.

Not Specified
Order Management Representative
Salary not disclosed
Orange County, CA 3 days ago

Customer Operations Associate (Temp-to-Perm)

Location: Orange County, CA (Hybrid: Tues–Thurs in-office, Mon & Fri remote)

Pay: up to $28/hr (DOE) | Temp-to-Perm opportunity

Industry: Wholesale / Apparel / Footwear


About the Company

We are a global company specializing in sports, lifestyle, and footwear products. Our brands are sold in multiple countries through both direct and wholesale channels. We value innovation, collaboration, and creativity, and offer employees opportunities for growth, learning, and development in a dynamic, fast-paced environment.


Role Overview

The Customer Operations Associate is responsible for managing and nurturing customer relationships, supporting a portfolio of key accounts, and ensuring timely order fulfillment. This role focuses on delivering a high-quality customer experience while collaborating with internal teams such as Sales, Distribution, Credit, and Operations.


Primary Responsibilities

Order Management & EDI Coordination

  • Process EDI, manual, and B2B orders; provide confirmations/recaps and communicate any order impacts.
  • Manage day-to-day order execution for assigned accounts to ensure on-time, in-full delivery.
  • Handle cancellations, returns, credits, debits, and value-added service requests.
  • Work cross-functionally to ensure smooth order flow in line with business and customer requirements.
  • Validate EDI transactions and resolve discrepancies.
  • Generate and analyze daily order reports and proactively address issues.


Customer Service & Relationship Management

  • Build and maintain strong relationships with key customers and internal teams.
  • Serve as the primary point of contact for assigned key accounts, supporting escalations as needed.
  • Create and maintain account SOPs for assigned customers.
  • Assist with special projects or initiatives as assigned by management.


Process Optimization & Automation

  • Identify process inefficiencies and recommend improvements.
  • Assist in implementing tools, technologies, and best practices to improve operational efficiency and reduce manual work.


Qualifications & Experience

  • 2+ years in Key Account management, Wholesale Customer Service, or Customer Operations.
  • 2+ years of experience with end-to-end EDI order processing and troubleshooting.
  • Salesforce and SAP experience a plus.
  • Experience in Wholesale Customer Service or Operations in Apparel, Footwear, or similar industries preferred.
  • Proficient in Microsoft Office, especially Excel.
  • Strong analytical, problem-solving, and cross-functional collaboration skills.
  • Ability to thrive in a fast-paced, evolving environment with multiple priorities.
Not Specified
Human Resources Information System Analyst
Salary not disclosed
Orange, CA 3 days ago

The HRIS Analyst provides day-to-day operational and project support for the Human Resource Information Systems (HRIS). This role serves as a technical point of contact for assigned functional areas and partners closely with HR subject matter experts to ensure data integrity, system optimization, reporting accuracy, and process improvement. The HRIS Analyst also supports HRIS-related upgrades and initiatives across the organization.


Responsibilities

  • Support HRIS implementation projects and programs across all functional areas, including compensation, benefits, onboarding, recruitment, time and attendance, applicant tracking, performance management, training, and change management
  • Serve as a technical expert supporting the maintenance of new and existing HR systems and programs
  • Act as the HRIS security administrator
  • Lead HRIS reporting efforts, including development, maintenance, and governance of the reports library
  • Provide customer support to HR teams and employee-related services, including Employee Self-Service (ESS) and Manager Self-Service (MSS)
  • Communicate effectively with stakeholders and influence outcomes using appropriate communication skills
  • Develop training materials and job aids for system end users across identified workstreams
  • Train system administrators on system capabilities and support ongoing training initiatives
  • Develop and oversee processes to ensure data integrity, including data audits and evaluation of data entry practices
  • Drive full system utilization, optimize functionality, and improve business process efficiencies
  • Support organizational change management efforts related to system and process changes, including communication, training, and feedback collection
  • Support maintenance and administration of programs not fully supported by HRIS (e.g., WOTC, The Work Number, I-9 Management, Unemployment)
  • Perform data analysis and prepare regular and ad hoc reports for senior leadership and business leaders
  • Maintain, update, and test system integrations with internal departments and external vendors
  • Develop presentations as needed
  • Provide standard bi-weekly, monthly, and ad hoc reporting to HR and the broader organization


Qualifications

Key Competencies & Characteristics

  • Strong knowledge of UKG (UltiPro), with 5–10 years of hands-on experience preferred
  • Experience working with iCIMS (applicant tracking system) preferred
  • Expert proficiency in Microsoft Excel (including pivot tables, VLOOKUP, concatenation, and other advanced functions); strong skills in Word and PowerPoint
  • Technologically adept with the ability to work across multiple HRIS platforms and Microsoft applications
  • Proven ability to partner with internal and external stakeholders to deliver timely solutions
  • High capacity for work; dependable, results-oriented, and able to operate with a strong sense of urgency
  • Experience managing multiple vendors and compensation administration outsourcing
  • Strong understanding and technical expertise in broad-based compensation programs (executive, sales, base, and variable pay)
  • Direct, empathetic communication style
  • Ability to thrive in a fast-paced environment with competing priorities
  • Excellent organizational skills with strong attention to detail
  • Demonstrated ability to handle confidential information with discretion
  • Strong work ethic, integrity, and sound judgment
  • Ability to interpret data, draw logical conclusions, and apply critical thinking to both routine and non-routine problems


Education and Experience

  • Minimum of 5–10 years of experience working with UKG/UltiPro
  • Minimum 3-5 years of working with iCIMS (applicant tracking system) preferred
  • Bachelor’s degree from an accredited institution or equivalent professional experience
  • Solid understanding of HRIS database design, structure, processes, and reporting tools
  • Proficiency in Microsoft Office Suite
  • Strong analytical skills, including experience with workflow development, testing, and debugging
  • Working knowledge of HR data reporting
  • PHR or SPHR certification preferred but not required
Not Specified
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