Sales Jobs in Shawnee

*You are not applying for a job for KLUTCH- We are a recruiting service and you are applying for our client MFM Partners which is a Unishippers franchise with offices in Overland Park, Chicago, and Nashville

As an Implementation Specialist, you’re the go-to person helping new customers get up and running with Unishippers. You’ll partner with our sales team and their clients to figure out what they need, set everything up, walk them through the tools, and be their main support for the first 30 days so they actually use and love the platform.

Key Responsibilities:

Client Onboarding & Consultation

• Hop on calls with clients to really understand how they work and what they need so we can set them up with a solution that actually fits.
• Be their main point of contact during implementation so they always know who to go to.

Setup

• Customize the platform (Unishippers’ CRM, Salesforce, and/or third-party shipping tools) based on each customer’s workflow.
• Help move their data from old systems into the new ones so everything transitions smoothly.
• Run initial tests to make sure everything works as expected and that pricing/ratings are coming through correctly.

Training & Knowledge Transfer

• Lead live, hands-on training sessions for clients and end users on MyUnishippers.
• Stick with them after go-live as their go-to support person, handling questions and issues during the first 30 days.

Collaboration & Communication

• Work side-by-side with sales, billing, customer success, and account management to keep implementations on track.
• Share regular updates on each client’s status through a weekly Activation Report.

Problem Solving & Issue Resolution

• Spot potential roadblocks early and get in front of them so the client’s launch stays smooth.
• Troubleshoot and fix any technical issues that pop up.

Post-Implementation Support

• Keep supporting clients after launch to make sure they’re happy and getting value from the platform.
• Collect feedback and pass along insights to help improve both the implementation process and the product.

Required Qualifications

Required Skills

• Strong project management skills and the ability to juggle multiple clients at once without dropping the ball.
• Clear, confident communication skills, whether you’re talking to internal teammates or directly with clients.
• A problem-solver mindset with an “I’ll figure it out” attitude, no matter how weird or messy the situation is.

Preferred Experience

• Experience with shipping platforms like ShipStation, Shopify, ShipHawk, etc.
• Experience with UPS tools like , WorldShip, etc.
• Experience working with APIs and/or connecting UPS with third-party platforms.

Personal Characteristics

• Extremely detail-oriented, with the ability to manage a lot of moving parts and deadlines every day.
• Proactive, flexible, and always looking to learn and level up.
• Strong people skills and the ability to build solid relationships with clients and internal teams alike.

The Senior Production Underwriter is responsible for underwriting and marketing accounts throughout approved states/territories. The Production Underwriter is a key part of the production underwriting capabilities of Amynta Dealer Solutions. The Production underwriter will own the results of their book of business and will engage in activities tied to risk selection and to customer service.

Production underwriter owns the results of their book of business and will be compensated on annual and long term profitability.

A production underwriter maintains balance between distribution and risk selection to drive profitable growth.

A production underwriter understands how their book fits in to the broader portfolio strategy.

A production underwriter has agent/broker relationships.

Engage in activities to generate submissions

Maintain and lead the relationship with their assigned agents.

Engage in activities to close accounts

Work with key internal stakeholders to develop and maintain product-specific business development plans identifying, segmenting, detailing and evaluating potential broker and agent prospects, and executing such plan to ensure that Amynta generates targeted levels of growth and 'hit' ratios in this market.

Lead in the education of the broker market on the products in a way that creates a need to buy, highlights our competitive differentiation, illustrate the need for service led products to grow the brand and facilitate the placement of new business with Beazley with a particular focus on new relationships.

Raise the profile of Amynta Dealer Solutions within the broker community increasing the strength of relationships within the broker market to achieve a highly productive level of consistent, strong producer relationships over time.

Track metrics around broker engagements maintaining actions and follow ups from visits and share client and broker feedback on product with key stakeholders in a structured manner.

Ensure we remain front of mind of brokers by planning and engaging in regular virtual/face-to-face meetings while acting as a contact point for broker queries and product education engaging in appropriate communication via social media.

Develop and underwrite a profitable portfolio in support of business plans.

Structure tailor-made solutions by considering the team underwriting parameters and underwriting exposures leveraging underwriting knowledge and experience to win new business and retain existing.

Monitor premiums, costs and claims ratios per contract and take corrective measures if necessary to ensure long term profitability at account level.

Evaluate appropriate risk premium by considering the risk costs, reinsurance cessions, capital exposure as well as the underwriting and general administration costs to ensure profitability.

Comply with underwriting control standards for business written through delegated authority.

Engage with all levels of leadership to solve problems

Assist in development of internal and external materials

Support business unit leadership with presentations and special projects as Centers of Expertise or as assigned.

Production Underwriter: Bachelor's Degree or 2+ years of commercial underwriting experience or equivalent work experience.

Proven sales results and client service experience

Knowledge of underwriting philosophy, processes, and practice

Extensive experience in the insurance industry ideally within an underwriting, broking, relationship management or sales role

Strong analytical skills and critical thinking skills with great attention to details

Individually accountable

Effective relationship management skills with customer focused approach

Ability to develop tactical underwriting plan and execute on its implementation

Active listening and emotional intelligence

Ability to work independently for significant periods of time

Strong business development and communication skills

Proficient with MS Office including Excel skills

Able to communicate effectively with others, both verbally and in writing

Ability to manage time, meet deadlines, and prioritize to meet sales target

Property & Casualty Agent's license in residing state, or willingness to obtain

CPCU, AU-M, CIC designations a plus

Willingness & ability to travel for agency visits, industry functions, training and seminars.

Continuing education to maintain necessary credentials

Problem solving focused, self-motivated, flexible and enthusiastic

The Amynta Group (the \"Company\") is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of any ground of discrimination protected by applicable human rights legislation. The information collected is solely used to determine suitability for employment, verify identity and maintain employment statistics on applicants.

Applicants with disabilities may be entitled to reasonable accommodation throughout the recruitment process in accordance with applicable human rights and accessibility legislation. A reasonable accommodation is an adjustment to processes, procedures, methods of conveying information and/or the physical environment, which may include the provision of additional support, in order to remove barriers a candidate may face during recruitment such that each candidate has an equal employment opportunity. The Company will accommodate a candidate to the point of undue hardship. Please inform the Company's personnel representative if you require any accommodation in the application process.

Brand Sales Representative – Sports Minded

Full-Time | In-Person | Face-to-Face

The Fountaine Collective is recruiting a Brand Sales Representative with a sports-minded mentality to join our face-to-face sales team in Kansas City. This role is ideal for competitive, energetic individuals who thrive in team environments, enjoy clear goals, and are motivated by visible results.

If you bring the same mindset you’d use in sport, discipline, preparation, teamwork, and drive, this role gives you a chance to turn that competitive edge into a long-term sales career.

The Role

This is a live, face-to-face position where you’ll represent charity brands at community venues, retail locations, and pop-up campaign sites. You’ll be on the front line, responsible for building momentum, delivering strong performances, and contributing to team success every day.

Like sport, this role rewards consistency, effort, and improvement — with coaching provided to help you sharpen your skills.

Key Responsibilities

• Represent charity brands confidently by acting as the face of each campaign and delivering their mission, values, and purpose in a clear, engaging way.
• Initiate and lead conversations with members of the public, using confidence and energy to turn introductions into meaningful supporter engagement.
• Drive campaign performance by working towards daily and weekly targets, tracking your results, and pushing to improve with every shift.
• Apply coaching and feedback from team leaders to refine your approach, improve conversion, and strengthen communication skills.
• Maintain campaign standards by ensuring your area is set up correctly, professionally presented, and compliant with brand guidelines.
• Support team success by collaborating with teammates, sharing best practices, and contributing to a competitive but positive environment.
• Build sales fundamentals through hands-on experience, learning how preparation, consistency, and mindset impact long-term results.

Why Sports-Minded Candidates Do Well Here

This role mirrors a team sport environment, clear goals, performance tracking, structured coaching, and progression based on results rather than tenure. Effort is recognised, improvement is supported, and wins are celebrated as a team.

Who We’re Looking For

• Competitive, driven individuals who enjoy goal-based environments
• Strong communicators comfortable working face-to-face
• Team players with a positive, disciplined mindset
• No sales experience required — full training provided

What’s Offered

• Base pay plus performance-based earnings
• Full training and ongoing coaching
• Clear progression opportunities within the sales team

If you’re sports-minded, goal-driven, and ready to channel your competitive mentality into a face-to-face sales role, this Brand Sales Representative opportunity is your next play.

Apply now. Shortlisted candidates will be contacted directly.

This is a very exciting time for Thryv as we are making waves in becoming an international leading SaaS and platforms business provider for Small to Medium-Sized Businesses (SMB’s). We’ve been around in one form or another for more than 125 years, always with one goal in mind – helping small businesses compete and win. We provide the technology, software and local business automation tools that small businesses need to better manage their time, communicate with clients, and get paid so they can take control of their business and be more successful. Thryv is a seven-time winner of Selling Power Magazine’s Top 60 companies to Sell For, as well as Newsweek’s list of America’s 100 most loved global workplaces for 2024 and 2025!

Thryv, Inc. - Thryv Makes Selling Power’s Annual 60 Best Companies to Sell for List for Seventh Consecutive Year

Global Most Loved Workplaces 2025 - Newsweek

About the role:

Based in Kansas City, MO this role is responsible for increasing Thryv’s penetration to the existing client base, increasing client engagement with existing software clients, and growing the SaaS client base through new sales. This role calls on existing clients to nurture and grow relationships while identifying and pursuing new client opportunities to meet a predetermined sales quota. The Software Account Executive conducts greater than 50% of their work outside their home office.

• Contacts assigned clients and presents opportunities for additional sales and/or extended usage based on client needs.
• Identifies and secures new SaaS clients by leveraging self-generated prospecting (i.e. networks, referrals, etc.) and company-initiated prospecting programs.
• Executes all defined operational processes and requirements with excellence (i.e., designed cadences for client and prospect engagement, ongoing product and demo certifications, order entry requirements, centralized intake forms, etc.).
• Participates in sales meetings, call calibrations, and training as needed.

About Thryv- End-to-end client experience platform:

Thryv provides a secure, easy-to-use platform that automates tasks and allows clients to put their customers at the center of their business. Our software offers Customer Relationship Management (CRM), Search Engine Optimization, Marketing, online invoices & receipts, text messaging, email marketing, print and social media management. This automation provides the edge local businesses need to better succeed in their market. We do it all with a convenient client experience management app that allows small business owners to get the job, manage the job and get credit all from the palm of their hand.

In This Role, You’ll Get To:

• Help grow local business market share
• Defend small business America and the American Dream
• Hunt for new business (90%) as well as take care of existing clients (10%)
• Become a SaaS (Software as a Service) expert
• Receive world-class training
• Have the support of a four-time winner of The Top 60 Companies to Sell For company with a 125+ year legacy
• Educate and guide prospects through the buyer’s journey to help them learn how Thryv can grow their business
• Partner with marketing and technology departments to execute sales strategy as the company introduces enhancements to existing solutions and/or releases new products
• Bring your thinking, strategies and ideas to advance our company’s values, unique culture and vision for the future

We Are Looking for People Who:

• We are seeking driven and hungry individuals to strategize and offer our unique software solutions to local business owners
• Who are engagement gurus while properly managing expectations
• Have the desire and commitment to do what it takes to be successful in sales
• Have a positive outlook and a strong ability to take responsibility for their successes and failures
• Goal oriented…you’re known for destroying your sales goals
• Persuasive…you can explain software solutions in simple terms
• Exceed sales quotas and expectations
• Build and nurture a pipeline of prospects and close deals
• Develop great solutions to help customers WIN!
• Comfortable working in a remote capacity: Hi-Speed internet, acceptable office setting and proper business attire is a must.

Basic Qualifications

• 4+ years of related sales experience (7+ years is preferred)
• 3+ years of experience in an (outbound) full sales cycle role is required
• Experience in a SaaS role or company is preferred, but not required
• The ideal candidate will have experience in Enterprise-level sales (not a requirement)
• Strong industry knowledge with the ability to gain a thorough understanding of the Thryv product suite
• Exceptional interpersonal and communication skills, both written and verbal, with strong emotional intelligence, adaptability, and the ability to build relationships.
• Time and organization skills with the ability to effectively manage multiple priorities with competing schedules or conflicting demands
• Ability to work independently in a remote-first environment, effectively conducting sales presentations while following company established processes and procedures
• Strong technical skills with proficiency in MS office and the ability to learn new programs and systems
• Associate degree (or international equivalent) or equivalent experience required

Who We Are

At Thryv, we’re a team fiercely devoted to the success of local businesses. We’ve been around for over 100 years, always with one goal in mind — helping small businesses compete, win and succeed. We provide the technology, software and local business automation tools small business owners need to better manage their time, communicate with clients, and get paid, so they can take control of their business and be more successful. We support businesses across the U.S., and we have team members all around the country (even internationally). In fact, we’re a work-from-anywhere company, because that’s how we get the work done. Culture is vital at Thryv because it shapes our identity and, therefore, our measurements for growth. We have an identified set of values that hold all of us accountable, paving the way for our company success and our legacy. All of this helps us deliver results for our clients and creates success for our employees. Here at Thryv, making a positive impact within our team and in our local community is the reason we get out of bed every morning.

Find out more at /careers/

Belonging at Thryv

We believe in a work environment where all individuals are treated fairly and respectfully, have equal access to opportunities and resources, and can contribute fully to the organization’s success. We want our employees to feel a part of something big, and we encourage the sharing of ideas and collaboration across the organization. We strive to ensure our work environment reflects diversity, fairness and meritocracy. We believe all employees should have the opportunity to perform effectively in their position. We value every employee and the authenticity they bring to their role and to the organization. As a result, our employee policies and internal practices focus on ability and merit as the standards for success.

Requisition Detail and Process

This information indicates the general nature and level of work performed by employees in this job. It is not designed to contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. The duties and responsibilities in this job description may be subject to change at any time due to reasonable accommodation or other reasons. The final job level offered may vary based on the applicant’s competencies and qualifications such as experience and education, and other job-related reasons.

Our Commitment to Equal Opportunity

Thryv is proud to provide equal employment opportunities to all employees and applicants, without regard to gender, color, race, religion, sexual orientation, national origin, citizenship, age, disability, veteran status, pregnancy, genetic information, or any characteristic protected by law. Thryv is committed to provide equal employment opportunities throughout the employment relationship including recruitment, hiring, discharge, compensation, benefits, discipline, development, and advancement or other aspects of employment.

The estimated on target earnings (OTE) for this role, which includes base salary and incentives, is $137,100 per year, with the potential to earn more in most U.S. locations. Final offer amounts are determined based on the candidate’s location and may vary from the figure listed above.

Contracts Coordinator

The Contracts Coordinator is responsible for providing administrative and operational support in the preparation, review, and maintenance of mechanical service agreements. This role ensures contract compliance, accurate documentation, and efficient processing in accordance with company policies and client requirements. This role ensures contract compliance, accurate documentation, and efficient processing in accordance with company policies and client requirements. This role ensures that contracts are accurately entered, organized, and updated while supporting internal teams and customers throughout the contract lifecycle. The Contracts Specialist helps maintain compliance, improve efficiency, and provides excellent service to both internal and external partners.

Principal Duties and Accountabilities:

• Assists with the setup, renewal, and management of preventive maintenance contracts within company systems.
• Reviews contract details to ensure accuracy, completeness, and consistency prior to activation.
• Updates and maintains records for contract terms, rates, inspection schedules, and billing information.
• Monitors active service agreements to verify inspections, renewals, and invoicing occur on schedule.
• Maintains well-organized and current electronic and physical contract files.
• Assists with monthly preventive maintenance contract billings and related documentation.
• Prepares and distributes reports and summaries to support contract management activities.
• Communicates with internal departments and customers to clarify contract terms, resolve issues, and ensure service accuracy.
• Supports process improvements and contributes ideas to streamline contract administration and tracking.
• Provides general administrative and coordination support to the contracts and service operations team.

Education:

• High School Diploma or GED required.

Experience:

• Prior experience with contract administration is preferred but not required.
• Prior experience working with a contracts administrative system preferred.
• Mechanical Service Industry experience a plus.
• Familiarity with mechanical service offerings, pricing structures, and maintenance requirements.
• Experience drafting, reviewing, and analyzing service agreements, ensuring accuracy, clarity, and alignment with customer requirements.
• Experience identifying potential contractual risks, resolving issues, and proposing necessary amendments or modifications.
• Experience with MS Access database preferred.

Knowledge, skills, and abilities:

• In-depth understanding of contract management principles and practices, including contract administration, interpretation, and negotiation.
• Knowledge of document requirements relevant to preventive maintenance contracts.
• Meticulous attention to detail in contract review and administration to identify and rectify errors, discrepancies, or ambiguities. Ensuring accuracy and adherence to contract terms and conditions.
• Working knowledge of computer operations and experience with accounting systems and other relevant tools.
• Excellent customer service, relationship building, and professional communication skills.
• Good problem-solving skills.
• Ability to adapt to changing priorities and excel in a fast-paced work environment that includes frequent interruptions.
• Innovation mindset – able to identify and make recommendations regarding department efficiencies.
• Analytical thinking and problem-solving abilities to identify and resolve contract related issues, assess financial and operational implications, and propose effective solutions.
• Focus on delivering results and meeting deadlines – demonstrates sense of urgency as required.
• Proficiency in using contract management software, databases, and other relevant tools for efficient contract administration and reporting.
• Customer focused mindset with a commitment to delivering exceptional service both internally and externally.

Physical and/or travel demands:

The role of the Contracts Coordinator encompasses both physical and mental demands that contribute to the successful execution of contract administration. It requires a balance of administrative tasks, analytical thinking, and effective communication skills.

• No travel required.
• Able to work comfortably in an office environment, which may involve sitting for extended periods, utilizing computer systems, and handling paperwork.
• Work is performed in a typical office setting, which may involve sitting for extended periods at a desk. Some standing, bending, and lifting light files is required.
• Ability to operate office equipment, such as computers, printers, scanners, and telephones is essential.
• While the role is primarily sedentary, occasional mobility within the office or to other departments for collaboration purposes may be required.
• Handling physical documentation, contracts, and other paperwork may be necessary, requiring good manual dexterity.
• High level of attention to detail to review contracts thoroughly, identify potential risks, and ensure accuracy in contract administration.
• Ability to prioritize tasks, meet deadlines, and manage multiple contracts concurrently is crucial to success in this role.
• The ability to manage stress and remain composed under pressure is important.
• Verbal communication skills are essential for interacting with customers, vendors, and internal teams to administer contracts, clarify terms, and resolve issues.
• Written communication skills are necessary for drafting contracts, preparing correspondence, and documenting contract-related information.

Benefits and Compensation:

• The range for this position has been established at $24 to $34 per hour and is U.S. Engineering - Service's good faith and reasonable estimate at the time of the posting. The compensation offered to the finalist selected for this role will be based on a variety of factors, including but not limited to internal equity, experience, education, specialty, and training. Compensation for this role includes a base salary complemented by commission opportunities based on the Account Manager’s individual sales performance and attainment of sales targets
• Your total compensation will go beyond the number on your paycheck. Team members are eligible for a year-end bonus based on company and/or individual performance as well as paid time off. An industry-leading benefits package, including health, dental, and vision plans, matching retirement contributions, and matching 529 contributions all add to your bottom line.

This position will be posted until April, 30th 2026. To apply, please visit must be legally authorized to work in the United States on a full-time basis without requiring future sponsorship for employment visa status.

U.S. Engineering- Service is an Equal Employment Opportunity Employer and shall provide equal employment opportunities to all people in all aspects of employer-employee relations, without regard to race, color, creed, national origin, religion, sex, age, sexual orientation, gender identity, disability or veteran status.

U.S. Engineering - Service is compliant with the Drug Free Workplace Act, and all offers of employment are contingent upon the completion of a pre-employment drug screen.

Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be construed as an exhaustive list of all responsibilities and job specifications required of employees so classified. U.S. Engineering reserves the right to revise as needed. The job description does not constitute a written or implied contract of employment.

ABOUT THE ROLE

We are hiring a dynamic Lead & Operations Specialist to join our growing family of real estate investment companies in the Kansas City metro area. This is a blended role supporting both our single-family home buying companies (KC Property Group and Happy Home Buyers) and our multifamily management and investment firms (UnitedPoint Communities and UnitedPoint Capital).

The primary function of this position is serving as the Lead & Operations Specialist — the first point of contact for home sellers reaching out to KC Property Group and Happy Home Buyers. You will manage lead intake, build rapport on the phone, qualify opportunities, and help drive deals forward.

The secondary function is supporting office operations at UnitedPoint Communities and UnitedPoint Capital. When lead flow is lighter, your focus will shift to organizing office systems, improving operational workflows, and supporting corporate functions such as HR, AP, data entry, and payroll.

RESPONSIBILITIES

Lead Intake Responsibilities

• Respond to inbound leads within 5 minutes.
• Follow up with leads relentlessly.
• Comfortable managing times of high call volume, including inbound lead intake and outbound follow-up.
• Screen and qualify sellers based on motivation, timeline, and property details.
• Build rapport and handle seller conversations with confidence and professionalism.
• Set appointments and assign follow-ups using our CRM (Podio).
• Stay on top of all seller communications via calls, texts, and emails.
• Send contracts through DocuSign and manage offer flow.
• Analyze comps, run numbers, and determine ballpark offers using MLS.
• Transaction Coordination from initial contact to close -- Track deal progress, coordinate closings, and follow up with title companies to ensure deals close smoothly.
• Participate in negotiations to determine the best disposition strategy for each deal.
• Ensure CRM data is clean, accurate, and up to date.
• Work side by side with the Investment Sales Manager in a support capacity.
• Get 5-star reviews from home sellers after closings.

Office Operations Responsibilities

• Keep the corporate office running smoothly — supplies, calendars, QuickBooks, reminders, and documentation.
• Provide critical back-end support for our multifamily operations and general office environment.
• Create and implement administrative procedures and ensure they are followed company-wide.
• Organize meetings and proactively follow up on next steps and deliverables.
• Maintain company records, HR files, and employee onboarding documentation.
• Assist with accounts payable, payroll preparation, benefits enrollment, and reporting.
• Serve as the go-to resource for helping team members stay organized and on top of systems and processes.
• Support leadership with reporting and meeting preparation.
• Ability to anticipate problems and proactively address them before they become issues.

WHAT WE’RE LOOKING FOR

Lead Intake Traits

• Ability to drive a conversation, think quickly, and remain confident on the phone.
• Comfortable handling rejection and keeping conversations moving.
• Comfortable working in an environment that ebbs and flows based on inbound lead volume. Understands that some weeks are heavy with inbound leads and other weeks require more operational focus — and performs well in both.
• Strong judgment on follow-up timing and willingness to be trained on comping single-family homes.
• Enjoys talking to people and building rapport.
• Relentlessly follows up and wants to play a critical role in converting home seller leads into sales.

Office Operations Traits

• Hyper-organized, detail-oriented, and proactive.
• Loves creating order from chaos — documents, calendaring, processes.
• Takes initiative to solve problems before they become issues.
• Reliable, resourceful, and positive in a team environment.

QUALIFICATIONS

• Experience in office management, customer service, or a related field preferred.
• Strong phone and interpersonal communication skills, yet can also slow down the pace and become analytical.
• Familiarity with CRMs (Podio preferred), Microsoft Office, and basic Excel functions.
• Prior office management, HR, or AP/payroll experience is a plus.
• College degree preferred but not required.

WHO WE ARE

• KC Property Group and Happy Home Buyers are trusted local home-buying companies known for helping homeowners sell quickly, as-is, with no fees or commissions. We’re closing in on 1,000 transactions in the Kansas City Metro and have been in business 10 years! and Communities and UnitedPoint Capital are vertically integrated firms focused on acquiring, managing, and operating high-performing multifamily properties in the Kansas City market. VALUES
  • Positivity – Bring an optimistic, can-do attitude every day.
  • Team Player – Collaborate and support your teammates.
  • Do-It-Now – Be proactive, decisive, and action-oriented.
  • Ambitious – Strive for excellence and continuous growth.
  • Flexible – Adapt to change with confidence and creativity.

  COMPENSATION

  This position offers full benefits and a competitive base salary plus performance-based commissions tied to closed deals and revenue goals.

  APPLY NOW

  If you thrive in an environment that is requires a diverse set of skills, are proactive, organized, and looking for a unique role that blends being a rockstar on the phone, with office management, we want to hear from you!

  • We are an Equal Opportunity Employer. We are committed to providing housing and employment opportunities free from discrimination based on race, color, religion, sex, national origin, disability, familial status, or any other protected class in accordance with federal and state law and follow all Fair Housing guidelines.

Position Overview

Marlen, headquartered in Riverside, MO is a global leader in premium food processing technologies. Marlen’s products have long set the standard for quality and performance in vacuum stuffing and pumping, portioning, size reduction, thermal processing, and food handling. Marlen has been trusted by the world’s leading food brands for over 70 years.

The Director of Lifecycle Services is a strategic, commercially focused executive responsible for transforming aftermarket performance into a scalable, customer centric, and highly profitable growth engine. This role is accountable for the financial performance, operational excellence, customer satisfaction, and team development

ensuring that aftermarket becomes a core driver of profitable growth.

As a key member of both the Duravant Lifecycle Services leadership team and the Marlen leadership team, the Director plays a pivotal role in driving aftermarket strategy, market expansion, revenue diversification, and aligning execution across engineering, operations, sales, finance, and the Duravant enterprise.

This position oversees all commercial activities related to parts and service sales and directs all technical and administrative service operations, including installation, repair, preventive maintenance, training, warranty management, and value-add solutions delivered at customer sites.

Candidates must bring proven leadership experience, strong supervisory and project management skills, and solid familiarity with the technologies incorporated into Marlen systems.

Essential Responsibilities

Strategic Leadership & Commercial Growth

• Provide commercial leadership for all aftermarket functions, including parts sales, field service, project management, and value-added service offerings.
• Serve as a senior leader within both the Duravant Lifecycle Services and Marlen leadership teams, contributing to executive-level strategic planning and decision-making.
• Develop and execute a multi‑year aftermarket growth strategy centered on revenue expansion, margin improvement, and lifecycle value creation.
• Build a structured commercial engine including pricing strategy, disciplined margin management, and proactive campaigns for parts, service, upgrades, and rebuilds.
• Establish a customer‑centric vision that enhances responsiveness, lifecycle support, serviceability, and uptime performance.
• Lead development of new predictable revenue service offerings while conducting ongoing competitive and market analysis to guide prioritization and ensure strategic fit.

Execution Discipline & Operational Excellence

• Oversee recruitment, development, performance management, and daily operations for the Aftermarket team, ensuring adherence to Marlen and Duravant policies and procedures.
• Draft, implement, and maintain policies, processes, and performance metrics that ensure operational efficiency and a high-quality customer experience.
• Implement rigor in initiative prioritization and completion, ensuring that strategic projects are launched, progressed, monitored, and finished.
• Build and enforce disciplined processes for scheduling, installed‑base intelligence, pricing, quoting, field reporting, and KPI review.
• Improve operational results including response time, schedule adherence, first‑time fix rate, warranty cost reduction, and service profitability.
• Reinforce compliance expectations: training completion, expense reporting, AR review participation, and activity.

Product & Market Development

• Drive a culture of proactive customer engagement, rapid issue resolution, and full follow‑through
• Strengthen feedback loops to capture field learnings and translate them into engineering, quality, and product‑improvement actions.
• Partner with Sales and Marketing to build integrated go‑to‑market strategies that highlight Marlen’s lifecycle value.

Commercial Growth & Market Positioning

• Direct and coordinate promotional efforts for aftermarket products and services to expand market share, attract new customers, and strengthen competitive positioning.
• Strengthen feedback loops to capture field learnings and translate them into engineering, quality, and product‑improvement actions
• Partner with Sales and Marketing to build integrated go‑to‑market strategies that highlight Marlen’s lifecycle value.

Cross‑Functional Influence & Alignment

• Serve as the voice of the customer by facilitating cross‑functional alignment between engineering, operations, service, quality, and finance.
• Drive clear communication, transparency, and accountability to eliminate silos and build trust across the leadership team.
• Engage actively in Duravant Lifecycle Services enterprise initiatives and share best practices.

Leadership, Team Development & Culture

• Build a high‑engagement, high‑accountability service culture with clearer priorities, transparent communication, and consistent follow‑through.
• Create structured development plans, cross‑training programs, and succession readiness.
• Reduce turnover by improving leadership presence, clarity of direction, and proactive team support.
• Model mature conflict resolution, professional communication, and responsibility for resolving team issues

Position-Specific Competencies

• Technical Job Knowledge
• Strategic Commercial Leadership
• Customer Focus & Responsiveness
• Change Leadership, Execution Excellence & Prioritization
• Cross-Functional Leadership
• Facilitation Skills
• Communication Proficiency
• Teamwork, Collaboration, Leadership Presence & Trust Building
• Managerial Influence
• Comfort Working in a Matrixed Organization
• Data driven decision making

Position Requirements

• Bachelor’s degree in a technical or business discipline; MBA preferred
• 10+ years of leadership experience with proven aftermarket commercial growth results 
• Experience in food processing, or field service industries preferred
• Demonstrated success creating scalable processes and improving service profitability.
• Strong track record of improving customer‑experience metrics.
• Proven ability to lead organizational change and engage cross‑functional teams
• Strong financial acumen and accountability for P&L performance
• Ability to engage effectively at all organizational levels and with customers, partners, and Duravant Operating Companies
• Strong oral and written communication skills
• Proven ability to influence, build consensus, and drive alignment across stakeholders
• Proficiency with Office 365, CRM, and ERP systems

UX Designer

Full-time | Global eCommerce | Location – Olathe, KS

In Global UX, we are transforming every aspect of how our users will engage with our brand worldwide. And with this evolution comes the challenge of expanding our team and processes to craft dynamite experiences throughout our Omnichannel & Marketing Experience organization. We are seeking a dynamic, ambitious UX Designer who will report to the Global Lead of UX to enhance our team of skilled design thinkers.

YOUR ROLE AND RESPONSIBILITIES

• Collaborate closely with content strategy, engineering, business owners, and sales to deliver best-in-class digital experiences grounded in strong UX principles—ensuring consistency and quality across every stage of the customer journey.
• Represent the UX practice as an advocate, leading contributor, and subject matter expert to influence enhancements that inspire customer delight
• Engage and lead colleagues in co-creation, knowledge sharing, constructive critique, and process improvement to elevate UX at TVH.
• Lead critical experience projects and seek opportunities to improve user experience
• Develop and express a deep understanding of the challenges of our users
• Be comfortable with diving into the ambiguous to provide clarity and help guide business decisions

HOW TO SUCCEED / YOUR PROFILE

We’re seeking someone who can develop user-centric solutions after discovering the right problems. To join us, you need:

• At least 2-3 years of designing digital user experiences in a professional environment
• At least 1 year leading UX on a project level
• Ability to actively listen, then move to action with purpose and intention.
• UX design expertise involving information architecture, wireframing, and prototyping.
• Online portfolio of case studies with detailed narrative outlining approach and scope of involvement. We want to see how you think more than polished outputs.
• Proficiency in Figma or other industry-standard design authoring tools.
• Basic knowledge of HTML, CSS, and UI frameworks or component libraries. You don’t need to code, but you will need to know what is possible.
• Familiarity working with design systems and how to leverage them.
• Ability to balance routine, tactical initiatives with long-term strategic engagement
• Must be comfortable speaking in a group setting and have the ability to form collaborative relationships

WHAT’S IN IT FOR YOU

You’ll be part of a people-centric culture where your well-being matters. Our comprehensive package offers standard benefits such as medical, dental, and vision, plus unique benefits such as our on-site health clinic and our incredible dollar-for-dollar 401(k) match up to 6%. At our HQ, there’s an on-site preschool and restaurant where you can get active or enjoy our regular team get-togethers.

We also offer:

• Hybrid work schedule
• Opportunities for professional development, including access to LinkedIn Learning and many in-house/external training courses

PEOPLE ARE AT OUR HEART

TVH is a global business with a family atmosphere where people are at the center. We value clarity, mutual respect, kindness and open communication. Our people are down-to-earth, easy to work and engage with. We welcome differences and celebrate new ideas.

ABOUT TVH

TVH is a parts specialist for quality parts and accessories for material handling, industrial vehicles, construction, and agricultural equipment. Working at TVH is opting for a company that excels as an international market leader and is well-known for its unstoppable craving for innovation.

TVH is an Equal Opportunity Employer. TVH will not discriminate against applicants based on race, color, religion, national origin, sex (including pregnancy and gender identity), sexual orientation, genetic information, or because they are an individual with a disability or a person 40 years old or older.

We are working with a respected and well-established gift company as they hire a Vice President of Product & Brand to join their executive leadership team onsite in the Kansas City metro area.

This is a highly influential leadership role responsible for shaping the company’s product vision, brand storytelling, and creative direction, while leading a multidisciplinary team across Product Development, Creative/Marketing, Brand, and Showroom functions.

The VP will help define how meaningful, giftable products are created, positioned, and brought to market across independent retailers, national accounts, e-commerce, and international channels. This leader will work closely with executive leadership to ensure product strategy, brand narrative, and market opportunity remain tightly aligned as the company continues to grow.

This role is onsite at their headquarters in the Kansas City metro. Relocation is required.

What This Leader Will Do

• Define and lead the company’s product and brand vision across all categories
• Oversee the entire product lifecycle from concept through launch
• Guide the development of cohesive, market-ready collections that resonate with both specialty retail and large national partners
• Translate consumer insights, design trends, and market opportunities into compelling product strategies
• Lead and mentor a cross-functional organization including product development, creative/marketing, and showroom teams
• Partner closely with executive leadership, sales, sourcing, and operations to drive growth
• Ensure the brand story and product presentation come to life across trade marketing, showrooms, digital channels, and retail environments

Experience Required:

• 10+ years of product development leadership in the gift, home décor, or adjacent consumer product categories
• Experience developing product for national retail accounts and wholesale channels
• Proven ability to lead creative and product teams while translating vision into commercially successful collections
• Experience managing multiple teams and complex product pipelines
• Familiarity with Product Lifecycle Management systems and modern product development processes
• A strategic leader who is both creative and commercially minded

Job Description:

Position Details:

• Pay: $30-32 per hour
• Schedule/Hours: Mon-Fri, dispatching between 4am-8am. Shifts can go up to 14 hours and may include a 1-day layover
• Medical benefits day 1 of employment!

• Competitive pay and benefits, including Day 1 Health & Wellness Benefits, Employee Stock Purchase Plan, 401K Employer Matching, Education Assistance, Paid Time Off, and much more
• Growth opportunities performing essential work to support Americas food distribution system
• Safe and inclusive working environment, including culture of rewards, recognition, and respect

• Drive to assigned supplier/vendor and/or PFG warehouse locations according to a predetermined route and delivery schedule. The schedule and route types may be local and/or over-the-road, i.e., layovers. Over-the-road schedule length will vary based on the location's business needs.
• Delivers assigned loads back to PFG warehouse locations for receiving into inventory. Ensures timely pick-ups and the right product is received and loaded.
• Performs appropriate load and paperwork inspections including but not limited to product counts, invoices of products that have been loaded, quality checks and other related items as required.
• Check and complete in an accurate and legible fashion all the required paperwork associated with backhaul operations.
• Routinely check in with direct supervisor to confirm route, load, and schedule. Advise direct supervisor of load drop-off/pick-up issues, schedule changes and other related information. At the end of the shift secure all equipment and complete all necessary paperwork.
• Performs other related duties as assigned.

Qualifications:

Company description

Awards and Accolades