Sales Jobs in Oh Remote

Location: On-site in Columbus, OH

Calling all Home Services Marketing Pros — This Is Your Moment.

If you’ve ever wished for the chance to take everything you’ve learned — and lead the marketing charge at a trusted remodeling brand poised for explosive growth — get excited because your golden opportunity has arrived.

Who You Are

You’ve built lead-generation machines that never sleep — and crafted brand stories that make people care. You thrive at the intersection of creativity and performance, where data meets emotion and storytelling meets measurable ROI. You’ve led high-performing teams and delivered results in competitive B2C spaces — especially in industries like bath and kitchen remodeling, replacement windows, roofing, HVAC, siding, flooring, or similar home services verticals.

Now you’re ready to own it all — strategy, structure, spend, and scale. If that’s you, keep reading.

About Improveit

We’re Improveit Home Remodeling — a top-performing, fast-growing company with 36+ years of success and a clear path to explosive expansion. We specialize in bath, window, and kitchen remodeling — and we’re actively entering new markets and launching new product lines.

As we grow, we’re seeking a Director of Demand Generation — a data-driven, creatively inspired leader who can build demand, elevate our brand, and craft homeowner experiences that turn into lifelong relationships.

What You’ll Own

This isn’t a 'keep the trains running' role — it’s a build-it-and-scale-it leadership opportunity for a marketing architect who thrives at the intersection of performance, brand, and customer experience.

Demand Generation & Advertising

• Own the full-funnel demand generation strategy across digital (paid search, paid social, video, SEO, display, retargeting) and traditional media (print advertising, direct mail, etc.).
• Manage media budgets with precision — optimizing for CPL, CPA, lead quality, and revenue attribution.
• Leverage analytics to track conversion metrics and continuously improve lead-to-appointment rates.
• Build test-and-learn roadmaps to refine messaging, creative, and targeting strategies.
• Scale multi-channel campaigns that drive predictable lead volume and profitable growth.

Brand Marketing & Creative Direction

• Lead the evolution of the Improveit brand to strengthen awareness, trust, and emotional connection with homeowners.
• Develop integrated brand campaigns that balance storytelling with measurable performance outcomes.
• Oversee creative development across TV, video, social, email, and print — ensuring every touchpoint aligns with brand standards and performance goals.
• Partner with design and content teams to bring bold, authentic, high-converting creative to life.

Lifecycle & Customer Journey Marketing

• Map and manage the homeowner journey — from first impression to repeat project and referral.
• Design and deploy personalized lifecycle campaigns (email, SMS, direct mail, social) that drive engagement, retention, and advocacy.
• Collaborate with Customer Experience and Operations to ensure marketing aligns with the in-home experience.
• Champion cross-sell and win-back strategies that turn homeowners into lifelong customers.

Leadership & Team Development

• Lead, coach, and grow a high-performing marketing team across digital, creative, and lifecycle functions.
• Foster a culture of innovation, accountability, and collaboration.
• Align team priorities with company-wide growth goals in partnership with the VP of Marketing.
• Manage agency and vendor relationships to ensure best-in-class execution and measurable ROI.

What You Bring

• 10+ years of progressive marketing experience, including 5+ years in B2C direct response or demand generation — ideally within home remodeling, home services, or a related industry.
• Proven ability to scale lead-generation programs that drive high-quality homeowner leads and revenue, including both offline and online marketing programs.
• Deep expertise in paid media, lifecycle marketing, and brand storytelling.
• Past successful track record with print media and direct mail programs.
• Hands-on experience with platforms like Google Ads, Meta, YouTube, Salesforce, SFMC, and attribution modeling tools.
• Data-driven decision-making with strong analytical and creative instincts.
• Executive presence with the ability to influence cross-functional teams and leadership.
• Bachelor’s degree in marketing, communications, or related field; MBA preferred.

What We Offer

• Highly Competitive Compensation + Performance-Based Bonus Opportunity
• Medical and Dental Insurance
• 401(k) with Company Match
• Paid Vacation, Holidays, and Personal Time
• Upbeat, Positive, and Collaborative Culture
• Beautiful Work Environments You’ll Be Proud to Call Home
• Incredible Marketing Technology Stack
• Advanced Career Growth Opportunities in a Rapidly Expanding Company
• Autonomy to Lead, Develop, and Grow Your Teams
• Money to Invest in Marketing Ideas and New Initiatives
• The Stability of a 36-Year Brand with the Energy of a Startup

How We’re Different

At Improveit, marketing isn’t a department — it’s a driving force behind our mission to transform homes and lives. We’re a 35-year-strong, people-first company with the mindset of a startup and the heart of a family. Our growth is fueled by grit, innovation, and the belief that when we do right by homeowners and each other, we all win.

You’ll join a team that’s rewriting what’s possible in the home improvement industry — fueled by data, powered by creativity, and united by purpose.

Here, your ideas aren’t just heard — they’re implemented, tested, celebrated, and scaled. You’ll collaborate with passionate sales, operations, and executive leaders who share your obsession with performance and customer experience.

We believe in creating leaders, not just marketers. In building systems that scale and brands that endure. And we believe in doing it all while staying true to our values — #NeverSatisfied, #CommittedToExcellence, and #WinTogether.

What You’ll Gain

• Impact with Purpose: Drive marketing that changes the trajectory of families, careers, and communities.
• Creative Freedom: Build and evolve a brand with a powerful story and an even brighter future.
• Growth Opportunity: Be part of a company scaling rapidly into new markets, products, and possibilities.
• Culture of Winning Together: Work alongside passionate, driven people who genuinely care — and who have each other’s backs.
• A Career You’ll Be Proud Of: Contribute to a legacy of quality, trust, and transformation that homeowners across the Midwest have counted on for decades.

Ready to Lead What’s Next?

If you’re a high-performing, home services-focused B2C marketing leader ready to blend creativity with performance, brand with demand, and passion with purpose, your next chapter starts here.

Let’s build the next era of Improveit together.

Apply today — and play a pivotal role in leading our charge forward.

Who We Are

Ohio Pickling & Processing is a fast-growing steel toll processing plant in Toledo, Ohio. With over 50 years of industry experience, we continue to expand our capabilities through major investments in new slitting lines, advanced pickling technology, enhanced quality controls, and even our own trucking operations. These advancements allow us to deliver greater precision, speed, and value to our customers while creating exciting opportunities for our team. Our growth is fueled by innovation, continuous improvement, and a commitment to providing reliable, customer-focused solutions across the Midwest and beyond.

Join a growing team at OPP! We are currently seeking a skilled Outside Sales Representative. This is a great opportunity for individuals who thrive in a fast-paced, safety-focused industrial environment.

Position Overview

Position Summary

The ideal candidate for this role will possess a customer first mindset, be a self-starter, have great attention to detail and work well within a team. This position is responsible for communicating with customers, entering orders accurately and timely, and following up on work orders.

Job Duties

• Manages an established customer base and ensures customer satisfaction
• Prepare and enter order information into the ERP system according to established procedures and standards
• Able to manage a high volume of customer requests through various forms of communication
• Demonstrates teamwork to ensure accurate work and information is processed
• Establishes and maintains rapport with customers
• Other duties as assigned

Qualifications

· Previous Inside/Customer Service experience preferred

· Industry knowledge is strongly preferred

· Excellent written and verbal communication skills

· Customer focused mindset with great attention to detail

· Able to work well in a fast-paced environment

• Ohio Pickling and Processing is an Equal Opportunity Employer. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristics as outlined by federal, state, or local laws.

Working at Goosehead

We've worked hard to earn the trust of our clients, so we are highly selective in our hiring process. If you think you have what it takes to grow with our company, we would love to meet you.

Since 2003, Goosehead Insurance has been disrupting the insurance industry by giving clients the power of choice, utilizing a smarter marketing approach, and delivering world class service. This is all powered by our focus on hiring and retaining extraordinary people.

Principal Duties and Responsibilities

• The primary responsibility of an Account Executive is to build a book of business through:
• Prospecting and establishing referral partner relationships with professionals from the real estate and mortgage industry.
• Work with clients to understand their insurance needs, analyze options with a large carrier portfolio, and provide a custom solution to mitigate household risk.

Compensation Summary

The Account Executive position has a first-year average on-target earnings of $90,000. Our compensation package consists of a base salary plus uncapped variable commissions, and a one-time conditional sign-on bonus.

Licensing, Training, and Position Requirements:

• Goosehead will cover one-time costs of all training courses and exam fees to obtain your insurance license
• This role is contingent on you passing your licensing exam, obtaining the state issued license, and successfully completing the Goosehead training program, which will commence on your start date
• Account Executives are equipped with extensive training in , sales process management, business development and more, no previous experience is required.
• Professional development opportunities from the Account Executive role include, but are not limited to, corporate leadership, flexibility with a proven track record, and an apprenticeship program leading to business ownership.

Benefits Summary

• Comprehensive health, vision, disability, life, and dental insurance programs
• 401K Matching Plan
• Employee Stock Purchase Plan
• Paid holidays, vacation, and sick leave

Experience and Education

• Bachelor’s degree, 3.0 GPA preferred.
• Passing the state licensing exam, once hired
• Legally authorized to work the United States

Preferred Skills, Abilities, Soft Skill Factors

• Exceptional written and verbal communication
• Experience in a fast-paced work environment
• B2B or B2C sales experience or related college major
• Competitive attitude
• Networking abilities
• Entrepreneurial spirit
• Problem-solving mentality
• Self-motivated, proactive, and ready to take initiative
• Strong time management
• Strong attention to detail and organization
• Results-driven and committed to continuous improvement
• High integrity and honest communication

Equal Employment Opportunity

Goosehead is an equal opportunity employer and complies with all applicable federal, state, and local laws, rules, guidelines, and regulations. Goosehead strictly prohibits and does not tolerate unlawful discrimination against employees, applicants, or any other covered person because of race, color, religion, creed, national origin, ancestry, ethnicity, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender, gender identity, transgender status, age, physical or mental disability, veteran status, uniformed service, genetic information, or any other characteristic protected by applicable law. All applicants for employment and all Goosehead employees are given equal consideration based solely on job-related factors, such as qualifications, experience, performance, and availability.

To learn more about our job opportunities, apply here. We look forward to speaking with you!

*Per the client, No C2C's!*

Central Point Partners is currently interviewing candidates in the Columbus, Oh area for a large client.

Because this is a Contract to Hire position only GC’s and USC’s.

This position is Hybrid (4 Days remote/work from home)! Only candidates who are local to Columbus, Oh will be considered.

Salesforce Lead Developer (no direct reports/SME)

Notes from my call with the manager:

This is our classic Tech lead. I am hoping that whoever we find can be in person in Columbus, day 1 of contract. They will be expected to be onsite 4 days a week. This is core salesforce development and design. Core Salesforce capabilities such as: Apex, LWCs, flows, triggers, complex formulas, workflows, and security.”

The client's Salesforce Center of Excellence (COE) team is seeking a Technical Lead to participate in development activities spanning multiple Salesforce platforms. The ideal candidate will be able to:

1. Independently build and unit test components as well as work with Dev/QA team members to resolve code and configuration-based defects. Lead a dev team and provide guidance/mentor as needed.

2. Provide direction to the dev team to conduct research and document results for new Salesforce capabilities or review exiting platform-related issues.

3. Lead Proof of concepts with the architects to evaluate and document new designs, integrations, patterns, and practices.

Duties and Responsibilities:

• Provide leadership and demonstrate proficiency in Core Salesforce capabilities such as: Apex, LWCs, flows, triggers, complex formulas, workflows, and security.
• Participate in agile practices and ceremonies through scrum team planning sessions, user story refinement, daily status updates, code reviews and provide leadership to team members.
• Participate in enhancements to DevOps processes (pipelines, monitoring, test automation).
• Understanding of enterprise cross-system integration concepts such as processing events and interacting with APIs.
• Conduct product/solution evaluations – including Salesforce capabilities and third-party vendor offerings - for domain by creating prototypes/Proof of concepts as a means to elicit clarify and design towards the business goals.
• Design, document, and develop development patterns and best practices for consumption by COE technical delivery organization.
• Mentor technical delivery staff.

Basic Qualifications:

• Bachelor's Degree
• Min 4 years of progressively responsible technical and business work experience developing enterprise-level applications which includes full-stack development experience.
• Min 2-3 years in a scrum team environment
• Strong problem-solving, interpersonal and communication skills (both verbal and written) are primary to the success of this candidate.
• SFDC Data Model knowledge across various cloud/products & strong data modeling experience.
• Subject matter expertise in branching/code merging practices in GIT (or equivalent) repository.

Preferred Qualifications:

• Salesforce Certifications such as, but not limited to: Administrator, Platform Developer (1 and 2), Sales Cloud Consultant, Service Cloud Consultant
• Salesforce Financial Services Cloud experience highly preferred
• Salesforce managed package evaluation, deployment, and upgrade experience highly preferred
• Experience with Salesforce CI/CD(Jenkins, Copado, Gearset, etc)
• Experience with other salesforce products like MuleSoft, Salesforce Marketing Cloud would be a plus

For more information about this opportunity, please contact Bill Hart at 614-352-3615 AND email your resume to !

About the role:

Recruiting at TQL is an opportunity to build a career with an industry leader of over 9,000 employees, offering an award-winning culture and high earning potential through uncapped bonuses. Our Recruiting team is responsible for finding sales talent nationwide, and you will own the entire candidate search process while managing the needs of your dedicated on-site hiring manager. We pride ourselves on our sense of urgency and our ability to drive results. No experience necessary; we will set you up for success with our best-in-class paid training program.

What’s in it for you:

• $45,000-$50,000 per year base salary
• $2,500 Sign-On Bonus
• Promotional raise opportunities
• Uncapped bonuses
• The average recruiter doubles their earnings by the end of the third year
• Want to know what the top 20% earn? Ask your recruiter

Who we’re looking for:

• You’re self-motivated, set ambitious goals and work relentlessly to achieve them
• You have excellent relationship building and communication skills
• You’re coachable and thrive in a metrics-driven environment
• College degree preferred, but not required
• Military veterans encouraged to apply

What you’ll do:

• Cultivate relationships and maintain strong communication with candidates, hiring managers, team members, and business partners to fill positions with the best talent
• Generate a high volume of candidate flow through a variety of sourcing methods
• Conduct phone-screens and manage the entire interview process from sourcing to offer, while ensuring candidates’ initial onboarding experience is seamless
• Document conversations, interview progress, offers and feedback in our Applicant Tracking System (Avature)
• Process paperwork regarding onboarding and dispositioning candidates with a high level of accuracy

What you need:

• Elite work ethic, 100% in-office
• Strong customer focus
• The ability to work with the latest technologies
• The desire to be a part of TQL while contributing to our continued growth

Why TQL:

• Certified Great Place to Work with 900+ lifetime workplace award wins
• Outstanding career growth potential with a structured leadership track
• Exposure to executive leadership and direct access to all hiring managers
• Comprehensive benefits package
• Health, dental and vision coverage
• 401(k) with company match
• Perks including employee discounts, financial wellness planning, tuition reimbursement and more

• Earn more. With a guaranteed base pay plus monthly bonus.
• Career Opportunity. We are a high growth company with excellent opportunities for advancement. Our training and development programs prepare you for growth and advancement.
• Work-life balance. We work a typical Monday-Friday 8a-5p EST work day. Take a well-deserved break on us, and enjoy time with your family and friends with generous PTO. (And take advantage of our hybrid work model, by working from home 2 days per week.)
• Benefits and Perks. We offer competitive pay, as well as an excellent benefits package that includes medical, dental, vision, 401(k) matching up to 3%, long term disability, and tuition assistance. (Our office is also a nicotine-free facility)

• Serve as the primary point of contact for assigned customer accounts
• Drive account growth by reactivating inactive customers and recruiting new business
• Provide exceptional customer experience through consistent communication and support
• Deliver accurate pricing, product, and service information to customers
• Place and monitor customer orders to ensure timely and accurate shipment
• Maintain detailed customer interactions and activity in the CRM system
• Monitor open invoices and follow up on outstanding payments
• Resolve customer issues related to quotes, orders, and invoices promptly
• Introduce and promote new products and services to existing accounts
• Execute assigned sales campaigns and activities from the Galley Management System
• Collaborate with Field Sales teams and leadership to support broader territory objectives
• Report customer and market insights to Field Sales and Management
• Maintain up-to-date product knowledge and complete required training and certifications
• Organize and manage customer information and sales documentation efficiently

• College degree preferred; equivalent professional experience accepted
• 1-3 years of inside or phone-based customer selling experience
• Strong outbound and inbound phone sales skills
• Proficiency with ERP (SAP preferred), CRM (Siebel preferred), and other web-based systems
• Competency in Microsoft Office applications
• Strong problem-solving and decision-making abilities
• Excellent verbal and written business communication skills
• Ability to quickly learn product offerings and effectively communicate value to customers

• Handle inbound sales inquiries and proactively reach out to warm leads
• Conduct virtual consultations with prospects via phone, video, and email
• Educate potential customers on ForgeFit's product offerings and value
• Build and manage a pipeline of opportunities using CRM tools
• Follow up consistently to nurture relationships and close sales
• Collaborate with fulfillment and support teams to ensure a seamless client experience
• Meet or exceed monthly sales goals and performance targets

• 1+ years of inside sales or customer-facing experience (B2B or fitness/health-related a plus)
• Strong communication and relationship-building skills
• Comfortable with outbound outreach and closing sales virtually
• Self-motivated, goal-oriented, and highly organized
• Passion for fitness or knowledge of gym equipment is a bonus

• Competitive base pay + commission (uncapped earning potential)
• Comprehensive benefits including medical, dental, vision, 401k, and paid time off
• 100% remote work with a collaborative and supportive team
• Comprehensive onboarding and ongoing product training
• Opportunities for professional development and advancement
• A chance to represent a brand that delivers real value to its customers

Anne Arundel Dermatology is hiring a Patient Service Agent to join our remote call center team, with a targeted start date of February 23rd, 2026.

Schedule: Monday-Friday, 8:00 AM - 5:00 PM (EST).

Pay rate: $18.00/hour base + potential earnings in monthly performance bonuses

This is a full-time, remote position supporting our dermatology practices through high-volume patient calls, appointment scheduling, and care coordination.

Founded more than 50 years ago, Anne Arundel Dermatology provides the full spectrum of medical, surgical, and cosmetic dermatology services. With 250+ clinicians and 110+ locations across 7 states, we are one of the largest and fastest-growing dermatology groups in the Mid-Atlantic and Southeastern United States.

As we continue to expand, we are building a remote Patient Service Center and hiring a new class of Patient Service Agents to support our growing patient population. This role is a strong entry point into healthcare and offers clear opportunities for advancement. Team members have advanced from the Patient Service Center into clinical roles, cosmetic positions, and leadership positions, including Supervisors and Managers.

Patient Service Agents are trained on the systems that power our practices, including patient scheduling platforms, electronic health records, and structured call workflows. Growth within the organization is performance-driven and earned through accuracy, reliability, and consistently delivering a positive patient experience.

Reporting to a Patient Service Center Manager, the Patient Service Agent (PSA) supports a high-volume remote call center environment by managing patient communication and appointment scheduling across multiple dermatology practices.

Key responsibilities include:

• Handle an average of 80-100 inbound and outbound calls per day in a structured call center setting
• Schedule, reschedule, and confirm patient appointments accurately and efficiently
• Navigate provider schedules and coordinate communication between patients, clinics, physicians, and pharmacies
• Document patient information clearly and accurately within internal systems, including electronic health records (EHR)
• Maintain strict compliance with HIPAA and patient privacy regulations
• Communicate with patients using a professional, empathetic, and service-oriented approach
• Identify and escalate complex or urgent patient concerns to appropriate team members or leadership
• Meet or exceed individual performance metrics, including call handling, accuracy, and attendance
• Contribute positively to a fast-paced, team-oriented environment
• Other duties assigned as deemed necessary by management

Required Skills/Abilities:

• Clear, professional, and pleasant speaking voice suitable for frequent patient phone interactions
• Warm, friendly, and engaging phone presence with a consistently positive, service-oriented demeanor
• Strong customer service mindset with the ability to communicate calmly and empathetically
• High attention to detail, including accurate written documentation and data entry
• Ability to follow established workflows, scripts, and policies consistently
• Comfort working in a high-volume, performance-driven call center environment
• Demonstrated reliability, punctuality, and consistent attendance
• Strong time-management skills and accountability in a remote setting
• Ability to work independently while remaining responsive and engaged with a team
• Quiet, private home workspace that supports patient confidentiality and HIPAA compliance
• Reliable, high-speed internet capable of supporting VoIP phone systems and video-based training

Education/Experience:

• 1-3 years of general customer database (CRM) experience.
• College education (completed degree or relevant coursework).
• 1-3 years of call center experience (preferred).
• Experience with making outbound sales/service calls (preferred).
• 1-5 years of experience within the healthcare industry (preferred).
• Bilingual preferred (Spanish)

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift 15 pounds at times.

Do you have sales experience and Want to start a career as sales insurance agent? Are you willing to train for license (paid by the company? Apply ASAP!

MORNING shift / Hybrid-remote / Direct Hire /No weekends / $68K - $73K annually

Our client, a nationwide insurer providing auto, home, small business, life, and specialty insurance products, is actively hiring. This position will handle inbound calls (warm leads), to assess customer needs, and recommend the best-fit options to customers that have requested quotes online. *There will be no cold calling!!

Type of Hire: Direct hire

Start Date: April 20th

Pay Rate: Pay Rate: $21/hr (negotiable depending experience)+ commissions + benefits

• uncapped performance-based Monthly incentive aprox $25k-30k realistic for the 1st year.
• Incentives based on: Total dollar volume sold, Net new policies sold, Customer satisfaction scores
• Annual pay aprox $68K - $73K annually
• 5% bilingual incentive.
• A competitive benefits package

Location: HYBRID ( 3 days office - 2 days at home) Phoenix, AZ 85085 (must live no more than 25-35 min drive)

Training: hybrid 3 months. M-F8:30am-5:00pm MST.- (M-W in office, Th-F at home).

1 week of New Employee Orientation, 4 weeks of licensing training and self-study, 1 week to pass tests, 2-3 weeks of technical/product knowledge training, and then 4 weeks of pod/nesting training.

• They have to score 90% or higher to pass the licensing tests - 2 chances!!

Post Training Schedule:

• Hybrid, M-W in office and Th-F at home.
• Monday-Friday 6am-5:30pm MST Full-time- 40 hours/week;
• Overtime optional on Saturdays

Duties

• Sell insurance products to inbound callers by gathering data from customers to generate quotes and ultimately bind the business; in some instances, make outbound calls to optimize sales potential.
• Provide exceptional customer service and build strong relationships, while educating customers regarding coverages and cost so that the customer can select the most appropriate option
• Qualify customers as buyers of other products/services to create cross-sell and upselling opportunities
• Navigate multiple computer systems while seamlessly interacting with the customer

Requirements:

• Minimum 1 year of experience in a sales environment
• Proven ability to meet quotas, metrics and goals
• A drive to work in a fast-paced, high-energy environment
• Direct sales skills, and the aptitude to influence customers and close the sale
• Excellent communication skills; Ability to explain complex policy and coverage information in understandable terms
• Must be eligible to obtain non-resident property and casualty license in all required states

Benefits:

• 11 holidays, 19 vacation days
• Onsite gym /Fun Environment - Gift cards, contests, etc
• 401(k)
• Medical, Dental, Vision
• Health Savings and Flexible Spending Accounts
• Life Insurance
• Paid Time Off / Paid Parental Leave
• Tuition Assistance

The Operations Accounts Receivable Lead will own the end-to-end receivables lifecycle for all bulk and wholesale matcha transactions, from national accounts to smaller customers. This role is responsible not only for invoicing and collections, but for actively managing cash risk, enforcing contract terms, aligning customer deposits with production and allocation schedules, and ensuring the company is never over-exposed on inventory or shipments. Open to applicants in all 50 states.

This individual will design and operate an AR system that ties deposits, allocations, contracts, and shipment releases together, working closely with Sales, Operations, and Import/Export to ensure goods move on time without carrying unnecessary receivable or inventory liability.

Responsibilities

End-to-End Accounts Receivable Ownership

End-to-End Accounts Receivable Ownership

• Manage the full AR lifecycle: contract review → deposit requirements → invoicing → collections → reconciliation.
• Oversee receivables across all customer segments, including national accounts, distributors, private-label customers, and smaller wholesale buyers.
• Ensure all negotiated pricing, freight terms, surcharges, tariffs, and special conditions are accurately entered, tracked, and collected.

Contract Enforcement & Risk Management

• Audit all customer activity against executed sales contracts to ensure strict adherence to:
• Payment terms
• Deposit requirements
• Allocation schedules
• Shipment release conditions
• Actively push for larger upfront cash deposits and reduced net terms, in coordination with Sales and Finance, to minimize receivables and inventory exposure.
• Identify and escalate contract deviations, late payments, or risk patterns early-before inventory is produced or released.

Deposit & Allocation AR System Development

• Design and maintain an AR framework that:
• Aligns customer advance deposits with production runs and allocation schedules
• Matches deposits against specific lots, SKUs, or contract volumes
• Reduces cash-inventory liability by ensuring inventory is backed by customer funds whenever possible
• Track deposit balances, applications, refunds, and roll-forwards with absolute clarity and auditability.

Cross-Functional Coordination (Critical)

• Partner closely with:
• Operations & Production – to align customer payments with milling, packing, and release timelines
• Import/Export & Logistics – to ensure payments clear before shipment while avoiding port or vessel delays
• Sales – to structure payment terms that protect cash while remaining commercially viable
• Ensure the rule is enforced: no payment = no release, without causing shipment bottlenecks or customer escalations; for NET term customers ensuring that their account is in good standing before additional goods release and enforcing and correcting any negative credit performance of any NET term customers.

Collections Leadership & Execution

• Lead and manage the AR/accounting team responsible for:
• Continuous follow-ups
• Structured, timely, and increasingly firm payment nudges
• Clear documentation of customer communications and commitments
• Establish escalation protocols for late or non-responsive customers, including payment holds and shipment freezes.

Reporting & Visibility

• Provide regular reporting on:
• AR aging by customer and deal
• Deposit coverage vs inventory exposure
• Contract-compliant vs at-risk accounts
• Cash-in vs goods-out timing gaps
• Surface actionable insights to leadership to support credit decisions, allocation planning, and customer prioritization.

Qualifications & Experience

• 5–10+ years in Accounts Receivable, Credit, or Accounting leadership, preferably in:
• CPG
• Food & beverage
• Import/export or inventory-heavy businesses
• Sales contracts with multiple variables in payment dues (freight, tariffs, goods, price increases, and so on)
• Strong experience managing:
• Large wholesale and national accounts
• Contract-driven pricing and payment terms
• Advance deposits and prepayment structures
• Proven ability to enforce payment discipline while working cross-functionally with Sales and Ops.
• Experience managing and motivating AR or accounting team members.

Skills & Competencies

• Exceptional attention to detail with contracts and financial terms
• Strong negotiation and assertive communication skills
• Systems thinker—able to design AR processes, not just execute them
• Comfortable pushing back internally and externally to protect cash
• Highly organized, deadline-driven, and persistent
• ERP/accounting system proficiency (Monday, QuickBooks, Hubspot)
• Able to handle the pressure of being responsible ~8-9 figures of AR, annually
• Ability to work within imperfect systems (and to help perfect them)
• Loves Matcha (a bonus)

Success Metrics (What “Good” Looks Like)

• Reduced AR aging and faster cash conversion cycles
• High percentage of inventory backed by customer deposits
• Zero shipment delays caused by payment surprises
• Fewer contract deviations and write-offs
• Clear, predictable cash flow aligned with allocation schedules

For interested applicants, please send your resume to:

(must cc: )

Email Subject: [Your Name] - Operations AR Lead