Sales Jobs in Oh Remote

Arhaus was founded in 1986 on a simple idea: Furniture and décor should be sustainably sourced, lovingly made, and built to last. Today, we partner with artisans around the world who share our vision, creating beautiful, heirloom-quality pieces that can be used—and loved—for generations.

An Associate Buyer is responsible for supporting brand initiatives, balancing the open to buy, and achieving all aspects of assigned financial targets. This individual will also be responsible for supporting a business with the potential to have ownership of a smaller business.

Essential Duties & Responsibilities:

• Work with Buyer/Divisional Merchandise Manager to develop and implement business strategies necessary to meet or exceed financial goals for the assigned category and total company
• Partner with Product Development and Planning teams to assort products appropriate for business needs
• Work with planning partners to determine in-season product promotions and markdowns
• Partner with Planning to review order/sales projections alongside trends and future business strategies.
• Work with Buyer/Divisional Merchandise Manager to approve the unit's investment by style
• Build seasonal line plan, work cross functionally with planning partners to support through open to buy
• Partner with a Buyer to determine store distribution and selection of product mix in conjunction with Product Development, Planning, and Visual teams
• Responsible for allocating merchandise to stores or delegating to Assistant Buyer
• Clear knowledge of target customer and competitive market as related to product assortment and pricing
• Create, maintain, and report all product sales data for evaluation purposes as required by the Divisional Merchandise Manager and General Merchandise Manager
• Promptly respond to store personnel questions, comments, and requests via category inbox
• Collaborate with Store and Visual Managers to evaluate and maximize individual store sales based on product performance and mix, demographic, and target custom
• Responsible for catalog content, proofing, and collaborating with the marketing team as needed
• Other duties as may be determined by management to perform the necessary functions of the position on an as-needed basis

Success Factors:

• Take initiative to overcome obstacles to achieving results
• Suggest potential solutions given institutional knowledge
• Display curiosity to understanding how things operate and how outcomes have played out to better inform self and to drive productivity
• Ask for, synthesize findings, and act on customer/business partner input
• Track record of implementation yields strong results

Requirements:

• 3+ years of Buying/Merchant experience
• College Degree (2 or 4 Years) in Business, Finance, Merchandising, or Design
• Experience with Microsoft Office (Excel, Word, Outlook) and the ability to learn and retain new computer systems in a timely manner
• Excellent organizational, time management, and communication skills
• Ability to think strategically with strong decision-making skills
• Ability to multitask effectively and to perform in a high-energy environment
• Previous experience in a retail space
• Passion for Interior Design and Product

Arhaus is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. Arhaus is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Arhaus are based on business needs, job requirements, and individual qualifications, without regard to race, color, sex, sexual orientation, gender identity, religion or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Arhaus will not tolerate discrimination or harassment based on any of these characteristics. Arhaus encourages applicants of all ages.

The Cost Estimator is responsible for analyzing project requirements and preparing accurate cost estimates for steel tube products, fabrication, and related services. This role involves evaluating tubular dimensions, specifications, technical drawings, material requirements, labor, production processes, and market pricing to support competitive quoting, profitability analysis, and strategic decision‐making.

Key Responsibilities

Estimating & Analysis

• Prepare detailed and accurate quotations for PTG's tubular products, including raw materials, processing, fabrication, packaging, and transportation.
• Review prints, specifications, and customer requirements to determine material dimensions, tolerances, and manufacturing needs.
• Apply production times, labor rates, equipment usage, and overhead allocations.
• Evaluate supplier quotes for raw steel, coatings, finishes, and outsourced services.
• Maintain cost models for various steel tube sizes, grades, and manufacturing scenarios.
• Conduct post‐project or post‐quote variance reviews by comparing estimated vs. actual costs and update cost models accordingly.
• Perform cost‐related risk assessments and develop alternative pricing scenarios based on material volatility, production constraints, or changing customer requirements.

Quoting & Pricing

• Prepare customer quotes and proposals within required timelines.
• Ensure pricing aligns with company margin guidelines, market conditions, and cost fluctuations.
• Collaborate with sales, purchasing, and operations to confirm pricing strategies and feasibility.

Data & Documentation

• Maintain a database of historical cost information, supplier pricing, and industry benchmarks.
• Track steel market price trends and adjust estimates accordingly.
• Document all estimate assumptions, data sources, and calculation methodologies.

Cross‐Functional Collaboration

• Work closely with engineering and production teams to identify cost‐saving opportunities.
• Identify and recommend process improvements, alternative materials, or production methods that reduce cost while maintaining quality and feasibility.
• Coordinate with purchasing to validate material availability and updated pricing.
• Support management with budgeting, forecasting, and profitability analysis.
• Interact with Sales and customers to ensure all customer needs are met.

Qualifications

Required

• Experience in cost estimating, preferably within steel manufacturing, metal fabrication, or industrial products.
• Strong understanding of steel tube specifications such as gauge, alloy grades, tolerances, and forming processes.
• Ability to read and interpret engineering drawings (CAD experience a plus).
• Proficiency in Excel or estimating software.
• Strong mathematical and analytical skills.
• Accounting education.
• Bachelor's Degree.

Preferred

• Background in manufacturing, industrial engineering, or supply chain.
• Experience with ERP or MRP systems.
• Knowledge of welding methods, cutting, bending, and finishing processes related to steel tubular products.

Key Skills

• Cost analysis and modeling
• Technical drawing interpretation
• Vendor and cost negotiation
• Attention to detail and accuracy
• Strong communication and documentation skills
• Time management and the ability to prioritize and handle multiple quotes simultaneously

Work Environment

• Office‐based with regular collaboration with sales, purchasing, and operations departments.
• Occasional shop‐floor visits to observe processes and validate estimating assumptions.

Company Description

H-P Products Engineered Tube Bends is a specialized provider in tube bending and fabrication, featuring expertise in bending, end forming, welding, and laser tube cutting. The company offers a variety of essential products, including standard elbows, bends, tubing, and installation accessories. With a commitment to quality, consistency, and customizability, H-P Products has been serving its customers with innovative solutions since 1948.

Job Title: Production Scheduler – Velocity Scheduling System (Bend and Non-Bend)

Department: Operations

Reports To: Production Manager

FLSA Status: Exempt

Location: H-P Products Inc.

Position Summary

The Production Scheduler is responsible for planning, coordinating, and maintaining production schedules across both bend and non-bend areas using the Velocity Scheduling System (VSS). This role ensures efficient flow through all manufacturing processes by visually managing workflow, balancing workloads, and maintaining buffer control for bend operations.

The Scheduler plays a key role in supporting production efficiency, maximizing throughput, and achieving on-time delivery while communicating closely with all departments to maintain visibility and control over shop priorities.

Key Responsibilities

1. Scheduling and Workflow Management

• Develop, maintain, and update visual schedules for bend and non-bend operations using Velocity Scheduling principles.
• Manage the bend buffer to regulate work release, ensuring flow stability and preventing production bottlenecks.
• Sequence and prioritize jobs based on due dates, material availability, and shop capacity.
• Track and monitor work-in-process (WIP) to ensure timely progression of jobs through all departments.
• Coordinate with leads and supervisors to balance workloads and ensure resources are allocated effectively.
• Adjust schedules proactively in response to changing priorities, materials, or customer needs.

2. Communication and Coordination

• Serve as the primary scheduling liaison between Production, Sales, Engineering, and Purchasing.
• Lead or participate in daily and weekly Velocity Scheduling System meetings, providing updates on flow, constraints, and buffer status.
• Communicate schedule updates and production adjustments promptly to all affected departments.
• Collaborate closely with bend operators, fabrication leads, and assembly teams to maintain synchronization between processes.

3. Data Tracking and Performance Monitoring

• Monitor and report on key performance indicators (KPIs), including on-time delivery, throughput, buffer health, and schedule adherence.
• Maintain accuracy of schedule data in ERP/MRP systems and ensure visibility through the Velocity Scheduling Board.
• Identify trends, delays, or process constraints and recommend adjustments for continuous flow improvement.
• Support the Production Manager in analyzing capacity and planning for upcoming workloads.

4. Continuous Improvement

• Use VSS tools to identify and eliminate production bottlenecks.
• Work with team leads to evaluate and adjust buffer sizes for optimal flow.
• Participate in lean and continuous improvement initiatives that enhance scheduling efficiency and visibility.
• Promote a culture of proactive problem solving and visual management across departments.

Qualifications

Education and Experience:

• Associate or Bachelor's degree in Business, Operations Management, Industrial Engineering, or related field preferred.
• Minimum production planning, or coordination experience in a manufacturing or fabrication environment.
• Experience in tube bending, metal fabrication, or assembly preferred.
• Knowledge of the Velocity Scheduling System, Theory of Constraints (TOC), or Lean Manufacturing principles strongly desired.

Skills and Competencies:

• Must be able to make decisions when no one is around
• Must take total ownership of the scheduling life cycle
• Start all jobs to ensure success
• Strong organizational and analytical skills.
• Excellent communication and collaboration abilities.
• Detail-oriented with the ability to manage multiple priorities in a fast-paced environment.
• Proficiency in ERP/MRP systems, Excel, and visual management tools.
• Understanding manufacturing workflows, including bending, welding, fabrication, and finishing processes.

Performance Metrics:

• On-time delivery rate (bend and non-bend).
• Throughput improvement and average lead time reduction.
• Buffer health and WIP control.
• Schedule accuracy and responsiveness to change.
• Communication effectiveness across departments.

Working Conditions:

• Combination of office and manufacturing floor environment.
• Regular interaction with production teams, leads, and support departments.
• Participation in daily and weekly VSS meetings.

As a Printhead Technician, you will focus on printhead operational performance improvement for Kodak Prosper S-Series, Prosper press and Ultra Stream customers. Work will include analyzing customer data, visiting customer sites to investigate current conditions, and developing and implementing customized improvement plans. The Printhead Technician will coordinate with customer management, operators and Kodak field service to ensure equipment and processes are at optimum conditions to promote the reliability of Kodak printheads and writing systems. Close interaction with other engineering disciplines is required due to the complex printing system consisting of fluid mechanics, electronics, software and materials. The Printhead Technician will have direct contact and develop vital working relationships with current customers, field service engineers, Sustaining engineers/technicians and Manufacturing operations. Additional duties include but are not limited to failure analysis of returned jetting modules, developing and delivering training materials, supporting ink jet integration on Prosper and Ultra Stream presses and generating trip reports to be shared with Kodak and customer management. Domestic travel to customer sites is expected to be between 5% - 15%.

Responsibilities:

• Obtain and Analyze Printhead Performance Data. Use Kodak's database and interact with the sales representative, field service organization and end customers to obtain and analyze customer data to investigate printhead life trends, system utilization, operating conditions and system configurations.

• Coordinate and Deliver Customer Training Visits. Work with field service and customers to plan and execute on-site visits to train operators and maintenance personnel on the best practices for optimum system performance. Investigate production, equipment or management conditions that may be negatively impacting the performance of Kodak printheads or writing systems.

• Develop and Execute Post-Visit Support Plans. After analyzing available data and conducting on-site training visits, provide improvement recommendations to the customer. Continue to follow up with the customer to ensure the plan is executed, then monitor and communicate the results to internal and external stakeholders.

• Revise Training Documentation and Materials. Work to improve current processes and training methods in order to achieve more effective outcomes or update documentation in response to new product developments.

• Provide Feedback and Assistance to Kodak Engineering and Manufacturing. Perform failure analysis on printheads returned from customers and work with internal Kodak departments to recommend process, software or design improvements.

• Support ink jet installation and start up on Prosper and Ultra Stream presses during integration at Kodak South.

Requirements:

• 5+ years in a technical contributor role or Customer Service

• Methodical approach to understanding customer workflow and quality goals, then translate them into successful system operations

• Extremely strong verbal and written English communication skills, including the ability to write technical procedures for system operations

• 15% domestic travel, including week-ends

• Strong foundation in mechanical, pneumatic, hydraulic and fluidic technology

• Excellent customer empathy

• Ability to collect and communicate data to Engineering, for problem resolution and design improvement

• Continuous inkjet knowledge, software knowledge, failure analysis knowledge and training systems development (Desirable)

Ohio Truck Sales is looking to add an entrepreneurial and extremely self-motivated Truck Buyer/Deal Hunter to its Purchasing Team! Come join the nation's largest supplier of long hood trucks, here in Sandusky, Ohio! Founded in 2010, OTS is a semi-truck dealership that buys, reconditions and sells across the nation.

Are you self-motivated and thrive in a fast-paced environment? Are you a dealmaker that loves building relationships? Do you like to be in control of your own income that's not capped nor limited? As a Purchasing Associate, your opportunity is limitless as you are coordinating truck purchases, big and small, across the country. Your success will hinge on your ability to build rapport with small, mid, and large size trucking fleets, while being first in line to purchase their equipment. This is a hands-on and performance-based role. Come join the OTS Team today!!!

The Truck Buyer/Deal Hunter is responsible for sourcing high-quality trucks for the dealership by networking and negotiating with trucking companies and owner-operators looking to sell their units, as well as managing potential dealership truck trade-ins. This role requires strong negotiation skills, the ability to build relationships, and effective communication to secure the best trucks for the dealership.

Key Responsibilities / Essential Job Functions

• High volume of daily outbound calls to owner-operators, small to large trucking companies nationwide who are looking to sell their equipment.
• Build and nurture strong relationships with key contacts within trucking companies, educating them on our seamless truck purchasing process and leaving a lasting impression to encourage them to choose our company to purchase their equipment.
• Train and gain product knowledge to help you better close deals.
• Assess the overall condition of trucks and accurately estimate refurbishment costs.
• Analyzing truck specs to produce projected market value
• Achieve and exceed monthly Purchasing/Sales goals through superior relationship building and company marketing
• Evaluate trade-ins offered to the dealership by potential customers.
• Utilize advanced PC software, business applications, phone conferencing, and email daily.
• Perform other job-related duties as assigned.

Required Education, Skills & Abilities

• Minimum education: High School graduation or equivalent
• Prior experience in some sort of purchasing or sales
• Analytical Skills: You will be working with multiple sellers to determine the best deals for our company and will have to evaluate the many pros and cons of each, based on price, quality, speed of delivery, and other factors
• Decision-Making Skills: You will need to use the information you have gathered to make decisions on behalf of our company
• Math Skills: Basic math skills will be needed to analyze prices and project total refurbish costing at the dealership
• Negotiation Skills: You will be working with individuals selling their trucks to create the best deals. These skills will help you create those deals.
• Physical demands are representative of those that must be met by an associate to successfully perform the essential function of the job.

Physical demands include:

• Must be able to remain in a stationary position 50% of the time
• Ability to occasionally move about inside the office to access file cabinets, office machinery, etc.
• Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and printer.
• Reasonable accommodations may be made to enable individuals with disabilities to per

Anne Arundel Dermatology is hiring a Patient Service Agent to join our remote call center team, with a targeted start date of February 23rd, 2026.

Schedule: Monday-Friday, 8:00 AM - 5:00 PM (EST).

Pay rate: $18.00/hour base + potential earnings in monthly performance bonuses

This is a full-time, remote position supporting our dermatology practices through high-volume patient calls, appointment scheduling, and care coordination.

Founded more than 50 years ago, Anne Arundel Dermatology provides the full spectrum of medical, surgical, and cosmetic dermatology services. With 250+ clinicians and 110+ locations across 7 states, we are one of the largest and fastest-growing dermatology groups in the Mid-Atlantic and Southeastern United States.

As we continue to expand, we are building a remote Patient Service Center and hiring a new class of Patient Service Agents to support our growing patient population. This role is a strong entry point into healthcare and offers clear opportunities for advancement. Team members have advanced from the Patient Service Center into clinical roles, cosmetic positions, and leadership positions, including Supervisors and Managers.

Patient Service Agents are trained on the systems that power our practices, including patient scheduling platforms, electronic health records, and structured call workflows. Growth within the organization is performance-driven and earned through accuracy, reliability, and consistently delivering a positive patient experience.

Reporting to a Patient Service Center Manager, the Patient Service Agent (PSA) supports a high-volume remote call center environment by managing patient communication and appointment scheduling across multiple dermatology practices.

Key responsibilities include:

• Handle an average of 80-100 inbound and outbound calls per day in a structured call center setting
• Schedule, reschedule, and confirm patient appointments accurately and efficiently
• Navigate provider schedules and coordinate communication between patients, clinics, physicians, and pharmacies
• Document patient information clearly and accurately within internal systems, including electronic health records (EHR)
• Maintain strict compliance with HIPAA and patient privacy regulations
• Communicate with patients using a professional, empathetic, and service-oriented approach
• Identify and escalate complex or urgent patient concerns to appropriate team members or leadership
• Meet or exceed individual performance metrics, including call handling, accuracy, and attendance
• Contribute positively to a fast-paced, team-oriented environment
• Other duties assigned as deemed necessary by management

Required Skills/Abilities:

• Clear, professional, and pleasant speaking voice suitable for frequent patient phone interactions
• Warm, friendly, and engaging phone presence with a consistently positive, service-oriented demeanor
• Strong customer service mindset with the ability to communicate calmly and empathetically
• High attention to detail, including accurate written documentation and data entry
• Ability to follow established workflows, scripts, and policies consistently
• Comfort working in a high-volume, performance-driven call center environment
• Demonstrated reliability, punctuality, and consistent attendance
• Strong time-management skills and accountability in a remote setting
• Ability to work independently while remaining responsive and engaged with a team
• Quiet, private home workspace that supports patient confidentiality and HIPAA compliance
• Reliable, high-speed internet capable of supporting VoIP phone systems and video-based training

Education/Experience:

• 1-3 years of general customer database (CRM) experience.
• College education (completed degree or relevant coursework).
• 1-3 years of call center experience (preferred).
• Experience with making outbound sales/service calls (preferred).
• 1-5 years of experience within the healthcare industry (preferred).
• Bilingual preferred (Spanish)

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift 15 pounds at times.

Company Overview:

Cardio Partners, a division of Sarnova, is a national leader in emergency prevention and an ardent advocate in the fight against Sudden Cardiac Arrest (SCA). Cardio Partners offers complete cardiac solutions to our customers including equipment, consultation, end-to-end training, and program management. As an authorized master distributor of all FDA-approved defibrillator devices, the company provides customers the best-in-class value for new and recertified equipment. Customers’ emergency preparedness needs are met via Cardio Partners’ nationwide CPR training courses and state-of-the-art program management services.

Responsibilities and Qualifications

Summary:

As a Strategic Account Executive, you will own, protect and grow long-term relationships with existing large, high-value, complex enterprise clients, including Fortune 500 companies. These accounts are long-term contracted customers and represent a significant portion of our revenue, requiring a proactive, consultative and detail-oriented approach to ensure satisfaction, retention, and growth. Your role involves providing exceptional customer service, administrative support, and presenting white-glove, consultative solutions to senior-level customer stakeholders.

Organizational Impact:

This role is pivotal in maintaining and growing revenue from our most important clients, ensuring long-term partnerships and loyalty. By delivering a white-glove service experience and identifying upselling opportunities, you will contribute to overall customer satisfaction and revenue growth.

Essential Duties and Responsibilities:

• Serve as the primary point of contact for assigned strategic accounts, ensuring a high level of client satisfaction and engagement
• This role follows a land‑and‑expand model, with approximately 70% focused on strategic account management and 30% on identifying and driving growth opportunities within existing accounts
• Manage all aspects of client relationships, including inquiries, administrative tasks, and escalations, with professionalism and urgency
• Coordinate complex, large-scale deployment of products or services with external and internal partners
• Identify and promote upselling opportunities for additional products and services that align with client needs
• Develop and execute account plans that support client objectives while driving incremental revenue for the company
• Coordinate with internal teams, such as Customer Success, Operations, and Product Development, to deliver seamless support and solutions to clients
• Conduct regular check-ins, business reviews, and performance reporting for clients to reinforce value and strengthen relationships
• Ensure contract compliance and assist with renewals or amendments as necessary
• Maintain detailed records of client interactions, product usage, and sales activity in CRM systems
• Stay informed about industry trends, competitor offerings, and client business developments to anticipate needs and provide proactive solutions
• Represent the company at client events, trainings, and industry gatherings to reinforce relationships and promote additional offerings
• Collaborate with sales leadership to refine account management strategies and share client feedback for continuous improvement
• Nationwide travel to meet with customers, attend events, or other business related reasons is required. Travel expectation is 30% per month.
• Additional job duties as assigned

Skills/Experience Required:

• Education: Bachelor’s degree in business, sales or marketing
• 5+ years of experience in account management, client success, or consultative/solution-based sales roles, preferably with large enterprise clients
• Proven track record of managing high-value accounts and delivering exceptional customer service
• Ability to effectively manage and sell complex, consultative solutions that require aligning products, services, and stakeholders to meet broader customer objectives
• Ability to identify upselling opportunities and present tailored solutions to clients
• Excellent interpersonal and communication skills, with the ability to build trust and influence senior-level stakeholders
• Strong organizational skills and attention to detail, with the ability to manage complex administrative tasks effectively
• Proficiency in CRM tools (e.g., Salesforce) and Microsoft Office Suite
• Self-motivated, proactive, and able to work independently in a fast-paced environment
• Sound judgment and analytical skills with demonstrated ability to analyze complex issues and develop alternative solutions
• Entrepreneurial mindset with the ability to proactively identify challenges, think critically, and develop solutions in collaboration with internal partners Effective time management and organizational skills
• Strong written communication skills with ability to prepare clear, concise business proposals
• Ability to independently manage all aspects of the job role including required goals and business practices in a remote environment

Sarnova is an Equal Opportunity Employer. We offer a competitive salary, commensurate with experience, along with a comprehensive benefits package, including 401(k) Plan. EEO/M/F/Veterans/Disabled. Our mission is to be the best partner for those who save and improve patients’ lives. Excellence in delivering upon our mission is dependent upon having a diverse team that is empowered to bring their full, authentic self to work each day. We strive to create a workplace that reflects the communities we serve, and we are passionate about creating an inclusive workplace that promotes and values diversity.

#CardioPartners

Do you have sales experience and Want to start a career as sales insurance agent? Are you willing to train for license (paid by the company? Apply ASAP!

MORNING shift / Hybrid-remote / Direct Hire /No weekends / $68K - $73K annually

Our client, a nationwide insurer providing auto, home, small business, life, and specialty insurance products, is actively hiring. This position will handle inbound calls (warm leads), to assess customer needs, and recommend the best-fit options to customers that have requested quotes online. *There will be no cold calling!!

Type of Hire: Direct hire

Start Date: April 20th

Pay Rate: Pay Rate: $21/hr (negotiable depending experience)+ commissions + benefits

• uncapped performance-based Monthly incentive aprox $25k-30k realistic for the 1st year.
• Incentives based on: Total dollar volume sold, Net new policies sold, Customer satisfaction scores
• Annual pay aprox $68K - $73K annually
• 5% bilingual incentive.
• A competitive benefits package

Location: HYBRID ( 3 days office - 2 days at home) Phoenix, AZ 85085 (must live no more than 25-35 min drive)

Training: hybrid 3 months. M-F8:30am-5:00pm MST.- (M-W in office, Th-F at home).

1 week of New Employee Orientation, 4 weeks of licensing training and self-study, 1 week to pass tests, 2-3 weeks of technical/product knowledge training, and then 4 weeks of pod/nesting training.

• They have to score 90% or higher to pass the licensing tests - 2 chances!!

Post Training Schedule:

• Hybrid, M-W in office and Th-F at home.
• Monday-Friday 6am-5:30pm MST Full-time- 40 hours/week;
• Overtime optional on Saturdays

Duties

• Sell insurance products to inbound callers by gathering data from customers to generate quotes and ultimately bind the business; in some instances, make outbound calls to optimize sales potential.
• Provide exceptional customer service and build strong relationships, while educating customers regarding coverages and cost so that the customer can select the most appropriate option
• Qualify customers as buyers of other products/services to create cross-sell and upselling opportunities
• Navigate multiple computer systems while seamlessly interacting with the customer

Requirements:

• Minimum 1 year of experience in a sales environment
• Proven ability to meet quotas, metrics and goals
• A drive to work in a fast-paced, high-energy environment
• Direct sales skills, and the aptitude to influence customers and close the sale
• Excellent communication skills; Ability to explain complex policy and coverage information in understandable terms
• Must be eligible to obtain non-resident property and casualty license in all required states

Benefits:

• 11 holidays, 19 vacation days
• Onsite gym /Fun Environment - Gift cards, contests, etc
• 401(k)
• Medical, Dental, Vision
• Health Savings and Flexible Spending Accounts
• Life Insurance
• Paid Time Off / Paid Parental Leave
• Tuition Assistance

The Operations Accounts Receivable Lead will own the end-to-end receivables lifecycle for all bulk and wholesale matcha transactions, from national accounts to smaller customers. This role is responsible not only for invoicing and collections, but for actively managing cash risk, enforcing contract terms, aligning customer deposits with production and allocation schedules, and ensuring the company is never over-exposed on inventory or shipments. Open to applicants in all 50 states.

This individual will design and operate an AR system that ties deposits, allocations, contracts, and shipment releases together, working closely with Sales, Operations, and Import/Export to ensure goods move on time without carrying unnecessary receivable or inventory liability.

Responsibilities

End-to-End Accounts Receivable Ownership

End-to-End Accounts Receivable Ownership

• Manage the full AR lifecycle: contract review → deposit requirements → invoicing → collections → reconciliation.
• Oversee receivables across all customer segments, including national accounts, distributors, private-label customers, and smaller wholesale buyers.
• Ensure all negotiated pricing, freight terms, surcharges, tariffs, and special conditions are accurately entered, tracked, and collected.

Contract Enforcement & Risk Management

• Audit all customer activity against executed sales contracts to ensure strict adherence to:
• Payment terms
• Deposit requirements
• Allocation schedules
• Shipment release conditions
• Actively push for larger upfront cash deposits and reduced net terms, in coordination with Sales and Finance, to minimize receivables and inventory exposure.
• Identify and escalate contract deviations, late payments, or risk patterns early-before inventory is produced or released.

Deposit & Allocation AR System Development

• Design and maintain an AR framework that:
• Aligns customer advance deposits with production runs and allocation schedules
• Matches deposits against specific lots, SKUs, or contract volumes
• Reduces cash-inventory liability by ensuring inventory is backed by customer funds whenever possible
• Track deposit balances, applications, refunds, and roll-forwards with absolute clarity and auditability.

Cross-Functional Coordination (Critical)

• Partner closely with:
• Operations & Production – to align customer payments with milling, packing, and release timelines
• Import/Export & Logistics – to ensure payments clear before shipment while avoiding port or vessel delays
• Sales – to structure payment terms that protect cash while remaining commercially viable
• Ensure the rule is enforced: no payment = no release, without causing shipment bottlenecks or customer escalations; for NET term customers ensuring that their account is in good standing before additional goods release and enforcing and correcting any negative credit performance of any NET term customers.

Collections Leadership & Execution

• Lead and manage the AR/accounting team responsible for:
• Continuous follow-ups
• Structured, timely, and increasingly firm payment nudges
• Clear documentation of customer communications and commitments
• Establish escalation protocols for late or non-responsive customers, including payment holds and shipment freezes.

Reporting & Visibility

• Provide regular reporting on:
• AR aging by customer and deal
• Deposit coverage vs inventory exposure
• Contract-compliant vs at-risk accounts
• Cash-in vs goods-out timing gaps
• Surface actionable insights to leadership to support credit decisions, allocation planning, and customer prioritization.

Qualifications & Experience

• 5–10+ years in Accounts Receivable, Credit, or Accounting leadership, preferably in:
• CPG
• Food & beverage
• Import/export or inventory-heavy businesses
• Sales contracts with multiple variables in payment dues (freight, tariffs, goods, price increases, and so on)
• Strong experience managing:
• Large wholesale and national accounts
• Contract-driven pricing and payment terms
• Advance deposits and prepayment structures
• Proven ability to enforce payment discipline while working cross-functionally with Sales and Ops.
• Experience managing and motivating AR or accounting team members.

Skills & Competencies

• Exceptional attention to detail with contracts and financial terms
• Strong negotiation and assertive communication skills
• Systems thinker—able to design AR processes, not just execute them
• Comfortable pushing back internally and externally to protect cash
• Highly organized, deadline-driven, and persistent
• ERP/accounting system proficiency (Monday, QuickBooks, Hubspot)
• Able to handle the pressure of being responsible ~8-9 figures of AR, annually
• Ability to work within imperfect systems (and to help perfect them)
• Loves Matcha (a bonus)

Success Metrics (What “Good” Looks Like)

• Reduced AR aging and faster cash conversion cycles
• High percentage of inventory backed by customer deposits
• Zero shipment delays caused by payment surprises
• Fewer contract deviations and write-offs
• Clear, predictable cash flow aligned with allocation schedules

For interested applicants, please send your resume to:

(must cc: )

Email Subject: [Your Name] - Operations AR Lead