Education And Training Jobs in Oh Remote

The Office of Physician Scientist Education & Training (PSET) serves multiple trainees and stakeholders through various programming and activities across a pipeline of academic and career development in the College of Medicine. The PSET administrative assistant supports this initiative by performing a variety of tasks for/with PSET staff, faculty, and students that promote operational efficiency and help advance the goals and mission of physician scientist training at Ohio State. This position specifically provides a multi-faceted broad range of complex and confidential administrative support for the PSET Administrative Director, six education and training programs, internal and external grant programs, faculty and staff leaders in PSET, and the PSET Associate Dean. Serves as a point of contact for day-to-day administrative issues; effectively anticipates support needs and prioritizes duties; handles routine actions and determines appropriate disposition of other matters; creates, composes, and edits administrative correspondence and documentation; resolves problems as needed; conveys directives and sensitive information; proactively coordinates and organizes meetings, calendars, and reserving of rooms; provides meeting support; arranges complex and detailed travel plans and itineraries, compiles documents for travel-related meetings and processes required forms; prepares travel orders using travel system; prepares financial requests using Workday; researches, compiles and performs basic analysis of information and data to aid PSET leadership in making strategic decisions; prepares reports; assists with data entry and tracking programmatic metrics and related reports; assists with special event coordination and logistics; primary coordinator and contact for PSET federal work study student worker(s); communication with external stakeholders as needed. Actively collaborates with other offices, staff, and resources to execute tasks and stays up-to-date on related policies and procedures. Other duties as assigned.

Minimum Education Required

HS Graduate or equivalent or equivalent educ/exp

Required Qualifications

6 months experience (600 hours course work or training) in customer service or communications, including researching, analyzing & interpreting information; 6 months experience (600 hours training) in operation of spreadsheet, publication, and/or presentation software and related computer equipment; administrative experience in Infectious Diseases is strongly preferred; experience utilizing OSU?s financial and human resource systems desired; Requires successful completion of a background check; qualified candidates may be asked to complete a pre-employment physical, including a drug screen.

Function: Business Planning and Operations

Subfunction: Administrative Assistant

Band: Individual Contributor-Technical

Level: T3

Regular 40 First Shift

POSITION TITLE Manager, Education, & Civic Partnerships

DEPARTMENT Impact

Reports To Director of Community Relations

Position Overview

The Manager, Education, and Civic Partnerships is a key member of the Community Relations department. This full-time role is responsible for building and strengthening long-term relationships with leaders in K–12 schools, colleges and universities, and local civic organizations focused on education, social justice, and equality. The Manager will advance JewishColumbus' eHorts to proactively combat antisemitism in educational and civic spaces while promoting understanding of Jewish identity, history, and culture. Working closely with the Jewish Community Relations Council (JCRC), the Manager will collaborate with lay leaders and the Education and Engagement subcommittees.

Essential Functions Education Partnerships

• Develop and implement a comprehensive strategy to:

o Build and sustain strong relationships with educational leaders, with a primary focus on Superintendents and Administrators.

o Provide and facilitate training and guidance on Jewish identity, antisemitism, religious accommodations, and Middle East discourse.

o Position JewishColumbus as a trusted partner to K–12 schools and higher education institutions. o Strengthen JewishColumbus' presence and influence in state-level education discussions.

• Represent JewishColumbus at key education forums and identify strategic opportunities for influence.

• Serve as a subject matter resource on K–12 and higher education issues for JewishColumbus leadership, lay partners, and committees.

• Serve as a resource and first point of contact for families and schools seeking support on matters related to antisemitism and anti-Zionism.

• Develop, manage, and promote education programs run by JewishColumbus.

• Adapt educational materials to meet the needs of diverse audiences. • Assess local campus climates and proactively work in partnership with Jewish campus organizations to address and prevent antisemitism.

• Develop and implement a social media strategy to help teens and college students navigate the complex issues around antisemitism and anti-Zionism.

Civic Partnerships

• Develop and implement a comprehensive strategy to:

o Position JewishColumbus as a trusted partner to strategic civic institutions.

o Identify, build, and maintain relationships with key civic leaders

o Serve as a resource on Jewish identity, antisemitism, religious accommodations, and Middle East discourse.

• Serve as a subject matter resource on civic issues for JewishColumbus and its lay leadership.

• Represent JewishColumbus at key civic forums and identify strategic opportunities for influence.

• Develop and identify programs tailored to civil society leaders that promote awareness of Jewish identity and adapt educational materials to meet the needs of diverse audiences.

Administrative Responsibilities

• Provide staH leadership and support for the JCRC, including meeting preparation, program announcements, minutes, reports, and general correspondence.

• Help manage the Community Relations budget.

Critical Competencies + Skills

• Creative, strategic thinker with a record of executing short- and long-term initiatives with clear goals and metrics.

• Demonstrated effectiveness in engaging educators and civic leaders in thoughtful, solutions-oriented dialogue and action.

• Demonstrated ability to work effectively with diverse perspectives across and beyond the Jewish community.

• Deep knowledge of Jewish identity, practices, customs, history, community infrastructure, and current issues affecting the Jewish community, including antisemitism, Israel, and today's school and campus climate.

• Excellent written, verbal, and interpersonal communication skills, including the ability to present to and engage diverse audiences.

• Strong diplomatic, relationship-building, and consensus-building skills, with the ability to earn trust and cultivate collaborative partnerships. This includes building and managing relationships with senior-level community leaders, partners, and staff (e.g., superintendents, university administrators, civic leaders, elected or appointed officials).

• Proven ability to operate effectively in politically and socially sensitive environments.

• Strong organizational and project-management abilities, including managing budgets, timelines, and multiple simultaneous projects.

• Experience in developing strategy and executing complex initiatives with limited direction.

• Effective problem-solving skills and sound judgment in complex or sensitive situations.

• Personal commitment to the Jewish community and to issues impacting Jewish communities and Israel.

• Experience successfully working autonomously while aligning closely with organizational strategy and leadership priorities.

• Bachelor's degree required, master's degree preferred.

• 7+ years of progressive responsibility in education, education administration, community relations, government relations, Jewish communal work, or related fields.

• Experience in planning and executing public-facing programs and events.

• Proven ability to lead, motivate, and partner with volunteers.

Work Environment + Schedule

• Hybrid work environment, with on-site presence required Tuesday through Thursday.

• Evening and weekend availability required.

• Some travel may be necessary for meetings, special programs, and or professional development.

Position Purpose:

• The Medical Assistant will function within the State of Ohio scope of practice to administer direct care to patients, functioning under the direction of the provider or registered nurse and practice manager, following all policies and procedures including Mount Carmel Health System, Mount Carmel Medical Group and department specific policies and procedures.

• Specialty: Urgent Care

• Location : 3000 Meadow Pond Court, Suite 200, Grove City, OH 43123

• Hours of office: Monday - Friday 8:00am - 8:00pm and Saturday - Sunday 8:00am - 6:00pm

What You Will Do:

• Welcome and room patients: heigh, weight and vitals

• Review medical history chief complaints and gather other information

• Blood draws, injections and EKGs

• Drug Screening

• Answer in basket message, patient follow up calls and message

• Using EPIC

Minimum Qualifications:

• Education: Highschool Diploma or GED with 1-2 years Medical experience OR Graduate Bachelors or Associates in science/health degree BUT Graduate/Completion of a medical assistant program preferred, Medical Assistant Certification or Registration preferred, or Graduate of EMT, EMT-P, or Military Medical Corpsman training preferred.

• Licensure / Certification: MCMG Only: Nationally recognized Medical Assistant Certification or Registration, preferred.

• Experience: One to two years medical assisting experience preferred. In lieu of required education, two to three years of previous medical office experience is required.

• Current BLS/CPR, and must maintain current certification

Position Highlights and Benefits:

• Competitive compensation and benefits packages including medical, dental, and vision with coverage starting on day one.

• Retirement savings account with employer match starting on day one.

• Generous paid time off programs.

• Employee recognition programs.

• Tuition/professional development reimbursement.

• Relocation assistance (geographic and position restrictions apply).

• Discounted tuition and enrollment opportunities at the Mount Carmel College of Nursing.

• Employee Referral Rewards program.

• Mount Carmel offers DailyPay - if you’re hired as an eligible colleague, you’ll be able to see how much you’ve made every day and transfer your money any time before payday. You deserve to get paid every day!

• Opportunity to join Diversity, Equity, and Inclusion Colleague Resource Groups.

Ministry/Facility Information:

Mount Carmel, a member of Trinity Health, has been a transforming healing presence in Central Ohio for over 135 years. Mount Carmel serves over 1.3 million patients each year at our four hospitals, free-standing emergency centers, outpatient facilities, surgery centers, urgent care centers, primary care and specialty care physician offices, community outreach sites and homes across the region. Mount Carmel College of Nursing offers one of Ohio's largest undergraduate, graduate, and doctor of nursing programs. If you’re seeking a rewarding career where your purpose, passion, and desire to make a difference come alive, we invite you to consider joining our team. Here, care is provided by all of us For All of You!

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Department

Acquisitions

Job Title

AVP, Training/Senior Account Manager

Reports to

Executive Vice-President, Acquisitions

Job Summary:

The Senior Account Manager is responsible for underwriting complex low-income housing tax credit projects with sophisticated developer and investor partners, driving deals through the closing process, managing and coordinating Credit Committee memos, and providing in-depth analysis of key diligence items to recommend actions to the Committee and Risk Officer. In this process, the Senior Account Manager performs an unbiased evaluation of transactions, structuring tax credit investments, measuring the risks, and identifying mitigants associated with these transactions. As AVP of Training, this role plays a primary role in guiding accounts management colleagues in LIHTC underwriting concepts and financial modeling, both through formal training and informal consultation.

Essential Job Functions:

Function/Responsibility -

As part of underwriting assigned proposed tax credit investments:

•      Understands all facets of the deal, including but not limited to guarantor review, income and expense analysis, financial underwriting, and due diligence review
•      Facilitates due diligence collection and review
•      Joins and is an active participant in closing calls to maintain the closing timeline
•      Prepares and presents the Investment Memo package – including narratives, descriptions, risks and mitigants, and other ad hoc analyses illustrating pertinent aspects of the investment – for internal approval at various times during the closing process
•      Owns the financial model throughout the closing process, including the maintenance of yield from LOI through Closing
•      Identifies and elevates risk items or changes to the Originator, Risk Officer, or other parties affected by changes, and identifies mitigants
•      Provides regular updates with AVP of Accounts Management regarding deal underwriting progress, including status of closing checklist review, review of due diligence materials, transaction timing, and problematic issue identification and resolution to assist in the management of the closing pipeline
•      Collaborates with Originator to enable coordinated communication with Developer partners using a positive and proactive approach that will foster long-term positive relationships.
•      Ensure that OCCH’s underwriting guidelines are met on each transaction
•      Leads transition to Construction and Asset Management
•      Assists in conducting LIHTC underwriting and structuring trainings to the Acquisition team based on a program schedule created by the AVP, Accounts Management, with input from the EVP, Acquisitions, EVP, Capital Markets, and Chief Risk Officer
•      Assist the AVP, Accounts Management in identifying gaps in the account management process and procedures and recommend improvements
•      Review and help refine OCCH methodologies for underwriting, including guarantor and OPEX analysis
•      Make themselves available to schedule time and answer underwriting questions from other account managers, as needed
•      Other duties as assigned

Education / Certifications:

•      Bachelor’s degree in Business, Accounting, or Finance, or related field required.

Work Experience:

• Minimum 7 years of direct experience in affordable multifamily housing.
• Experience with complex mixed-income transactions utilizing tax-exempt bonds, LIHTC, HUD, and other affordable housing finance tools. Comprehensive knowledge of the LIHTC Program, commercial real estate development, corporate and partnership legal and taxation issues.

Knowledge, Skills & Abilities:

• Ability to interact well with external and internal (cross-functional) partners
• Thorough understanding of OCCH’s underwriting model
• Strong attention to detail
• Ability to be an effective player-coach
• Ability to drive deals to the finish line
• Strong relationship management skills

About OCCH:

OCCH is an independent, mission-driven nonprofit corporation based in Columbus, Ohio, that works with private and public developers to create affordable housing opportunities. Since its inception, OCCH has raised over $7 billion in private capital and invested in over 66,000 units of affordable housing in over 1,100 developments.

Our mission is to advance the preservation, production, and management of affordable housing through collaborative partnerships and innovative thought leadership. Our mission is at the heart of everything we do. Our core values are our building blocks and foundation. Our values of CREATING: Collaboration & Communication, Respect, Expertise, Accountability, Trust, Innovation, INclusion & Growth, will guide our behaviors, ensuring a consistent focus on quality and progress toward our vision. Ideal candidates will be passionate about our mission and exhibit our core values with a commitment to continuous improvement and growth.

OCCH is an equal opportunity employer. Equal employment opportunity is not only good practice - it is the law and applies to all areas of employment, including recruitment, selection, hiring, training, transfer, promotion and demotion, termination, compensation, and benefits. As an equal opportunity employer, OCCH prohibits unlawful discrimination based on race, religion, creed, color, national origin or ancestry, sex, age, marital status, sexual orientation, gender, gender identity, gender expression, genetic expression, disability, veteran or military status, or any other basis that would be in violation of any applicable federal, state or local law.

Position Purpose:

In accordance with the Mission, Core Values and Vision; the Nurse Liaison Home Infusion will be a Registered Nurse responsible for assessing patients and their suitability for the Home Infusion program. This position will assume responsibility for verifying that appropriate pre-certification documentation is available to ensure reimbursement, quoting rates for therapy within established guidelines, and coordinating care with applicable agencies and the Mount Carmel Infusion Services pharmacy staff. This person will function with a high level of independent judgment, using skills and knowledge acquired through education and customer service expectations to enhance patient care. In addition, the nurse will contribute clinical expertise to organizational planning and decision-making and may also be involved in business development activities as they relate to business expansion or new program development. 

What You Will Do: 

• Maintains daily communication with case managers/discharge planners and units to help ensure that patients referred for services are followed up with in a timely and efficient manner. 

• Responsible for the successful clinical coordination of care from the referral source into the home setting on behalf of Mount Carmel Infusion Services. 

• Provides and utilizes clinical expertise and skills to assist referral sources &/or patients with: 

• The identification of appropriate candidates for home infusion &/or home health care 

• The identification of the patients’ and/or caregivers ability to provide care 

• Patient education and training regarding therapy and supplies, as well as, clarifying expectations of care in the home. 

• Medication connection at the hospital / facility in order to expedite the discharge into the home setting, as appropriate 

• Coordinates and communicates all discharge planning activities for new patient referrals with Mount Carmel Infusion Services personnel and referral sources. 

• Appropriately documents the coordination of care activity including, but not limited to: 

• Home infusion &/or nursing services utilized 

• All communication with patients, referral sources, physicians and Mount Carmel Infusion Services personnel 

• All patient &/or caregiver education & training 

• Interacts with healthcare team members to answer any questions related to home infusion and community-based services as they plan for patient discharges from the acute care setting. 

• Functions as a liaison between nursing and other disciplines and departments in resolving patient issues. 

Minimum Qualifications: 

• Education: Bachelor’s degree in nursing (BSN) or Registered Nurse (RN) from an accredited college or school of nursing with equivalent experience required 

• License / Certification: Current license to practice as a Registered Nurse in the State of Ohio required. 

• Current Certified Registered Nurse Infusion preferred 

• (CRNI) credential preferred or be willing to obtain within 6 months of hire 

• Must have valid and current Ohio Driver’s license and reliable transportation to and from work site 

• BLS Healthcare provider training required 

• Experience: Must have a minimum of two (2) years' experience in infusion care setting and experience with processing referrals for homecare and pre-certification. 

Position Highlights and Benefits: 

• Mount Carmel Health System recognized by Forbes in 2025 as one of America’s Best State Employers. 

• Competitive compensation and benefits packages including medical, dental, and vision with coverage starting on day one. 

• Retirement savings account with employer match starting on day one.  

• Generous paid time off programs. 

• Employee recognition programs. 

• Tuition/professional development reimbursement starting on day one. 

• RN to BSN tuition 100% paid at Mount Carmel’s College of Nursing. 

• Relocation assistance (geographic and position restrictions apply).  

• Employee Referral Rewards program. 

• Mount Carmel offers DailyPay - if you’re hired as an eligible colleague, you’ll be able to see how much you’ve made every day and transfer your money any time before payday. You deserve to get paid every day! 

• Opportunity to join Diversity, Equity, and Inclusion Colleague Resource Groups. 

Ministry/Facility Information: 

Mount Carmel, a member of Trinity Health, has been a transforming healing presence in Central Ohio for over 135 years. Mount Carmel serves over 1.3 million patients each year at our five hospitals, free-standing emergency centers, outpatient facilities, surgery centers, urgent care centers, primary care and specialty care physician offices, community outreach sites and homes across the region. Mount Carmel College of Nursing offers one of Ohio's largest undergraduate, graduate, and doctor of nursing programs. If you’re seeking a rewarding career where your purpose, passion, and desire to make a difference come alive, we invite you to consider joining our team. Here, care is provided by all of us For All of You! 

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, expe

Liebert Cassidy Whitmore (LCW), a premier labor and employment law firm with over 120 attorneys and 5 California offices, is seeking a dedicated attorney for its San Diego office to join our labor and employment practice, focusing on private educational institutions. The ideal candidate should be passionate about this area of law and have proven experience working with private educational schools in California.

For 45 years, LCW attorneys have been trusted advisors to public agencies, educational institutions, and nonprofits, clients whose work strengthens communities across the state.

This role offers a flexible hybrid working schedule, allowing for a balance of remote work and in-office presence, which supports both professional growth and work-life balance.

Key Responsibilities

• In this role, you will provide legal services to private and independent schools on various matters, including, drafting and reviewing enrollment agreements and employment contracts
• Preparing waivers, and creating employee and student/parent policies and handbooks
• Conducting employee and student investigations and advising on disciplinary matters
• Handling tuition disputes, terminations, and severance agreements
• Advising on wage and hour compliance, leave policies, privacy issues, and mandated reporting requirements

Qualifications

• Active license to practice law in the State of California
• A minimum of 3 years of experience in employment law
• Experience working with private educational institutions or nonprofits in areas such as employment, student matters, governance, or business and facilities issues is highly desirable

For more information about our firm and the exciting career opportunities we offer, please visit our website at .

Equal Employment Opportunity (EEO) Statement

Liebert Cassidy Whitmore is an equal opportunity employer. Employment decisions are based on merit and business needs, and we do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, age, disability, veteran status, or any other protected status.

Fair Chance Act Compliance

Liebert Cassidy Whitmore will consider qualified applicants with criminal histories in a manner consistent with the California Fair Chance Act and the Los Angeles Fair Chance Initiative for Hiring Ordinance.

Work Environment and Physical Requirements

This position operates in an office environment, requiring the ability to sit for extended periods and work on a computer. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.

Machine Learning Engineer | Python | Pytorch | Distributed Training | Optimisation | GPU | Hybrid, San Jose, CA

Title: Machine Learning Engineer

Location: San Jose, CA

Responsibilities:

• Productize and optimize models from Research into reliable, performant, and cost-efficient services with clear SLOs (latency, availability, cost).
• Scale training across nodes/GPUs (DDP/FSDP/ZeRO, pipeline/tensor parallelism) and own throughput/time-to-train using profiling and optimization.
• Implement model-efficiency techniques (quantization, distillation, pruning, KV-cache, Flash Attention) for training and inference without materially degrading quality.
• Build and maintain model-serving systems (vLLM/Triton/TGI/ONNX/TensorRT/AITemplate) with batching, streaming, caching, and memory management.
• Integrate with vector/feature stores and data pipelines (FAISS/Milvus/Pinecone/pgvector; Parquet/Delta) as needed for production.
• Define and track performance and cost KPIs; run continuous improvement loops and capacity planning.
• Partner with ML Ops on CI/CD, telemetry/observability, model registries; partner with Scientists on reproducible handoffs and evaluations.

Educational Qualifications:

• Bachelors in computer science, Electrical/Computer Engineering, or a related field required; Master’s preferred (or equivalent industry experience).
• Strong systems/ML engineering with exposure to distributed training and inference optimization.

Industry Experience:

• 3–5 years in ML/AI engineering roles owning training and/or serving in production at scale.
• Demonstrated success delivering high-throughput, low-latency ML services with reliability and cost improvements.
• Experience collaborating across Research, Platform/Infra, Data, and Product functions.

Technical Skills:

• Familiarity with deep learning frameworks: PyTorch (primary), TensorFlow.
• Exposure to large model training techniques (DDP, FSDP, ZeRO, pipeline/tensor parallelism); distributed training experience a plus
• Optimization: experience profiling and optimizing code execution and model inference: (PTQ/QAT/AWQ/GPTQ), pruning, distillation, KV-cache optimization, Flash Attention
• Scalable serving: autoscaling, load balancing, streaming, batching, caching; collaboration with platform engineers.
• Data & storage: SQL/NoSQL, vector stores (FAISS/Milvus/Pinecone/pgvector), Parquet/Delta, object stores.
• Write performant, maintainable code
• Understanding of the full ML lifecycle: data collection, model training, deployment, inference, optimization, and evaluation.

Machine Learning Engineer | Python | Pytorch | Distributed Training | Optimisation | GPU | Hybrid, San Jose, CA

Are you an RN with a passion for Educating and training others in the healthcare field? We have an opportunity for you!

Eddy Memorial Geriatric Center is looking for an RN Educator to join their caring and compassionate team, in a unique position that encompasses both education and infection control nursing!

The RN Educator / Infection Control Nurse takes on the following responsibilities for Eddy Memorial Geriatric Center (80 bed facility) and The Terrace Assisted Living facility (67 bed residence):

• Design, develop and provide comprehensive nursing orientation to new-hires

• Work closely with leadership and nursing staff to determine supplemental training opportunities, developing and providing new training on an as needed basis

• Partner with the RN Educators across the Continuing Care Division to maintain a consistent and positive orientation experience

• Monitor and support efforts to achieve and maintain positive quality measures

• Oversee infection control efforts

• Monitor infection prevention throughout the facility

• Partner with the Infection Control Nurses across the Continuing Care Division to implement and educate policies and procedures at EMGC and The Terrace

Required:

• A current license to practice as a Registered Nurse (RN) in the State of New York

• Associate’s degree in Nursing or Degree of Nursing from an accredited school

• 3 years or more of experience as a RN preferably in skilled nursing

• Experience as a RN in an educator or supervisory role

Preferred:

• Computer literacy and comfort utilizing multiple computer applications

• Excellent communication in a fast paced work environment across teams on different shifts and in different departments (nursing, human resources, leadership)

• Strong engagement within a team setting

• Passion to learn, grow and develop in the nursing field

Pay Range:

$40.00 - $52.81 Hourly

$83,200 - $109,844.80 Yearly

Pay is based on experience, skills, and education. Exempt positions under the Fair Labor Standards Act (FLSA) will be paid within the base salary equivalent of the stated hourly rates. The pay range may also vary within the stated range based on location.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

OVERVIEW:

Our client, a US Fortune 1,000 company and a major process services provider to Government Health and Human services agencies in the US,seeks an accomplished Bilingual Call Center Representative (Healthcare | Remote After Training).”

** LOCATION: Remote 11050 Olson Drive Suite 100, Rancho Cordova, CA, 95670| (Candidate must reside within 25 miles of Rancho Cordova, CA.)

** DURATION: 6 Months +

** WORK SCHEDULE: 09:00 am – 06:00 pm PST

** TRAINING: 4-5 Weeks

** START DATE: Apr 06, 2026

Pay Rate: $20.25/hr. W2

Note:

• Initial Training will be ONSITE, after training, they will work remotely until TBD.
• Work schedule is 9-6pm PST.
• Bilingual fluency in English and one of these commonly spoken languages: Spanish, Japanese, Thai, Laotian, Mandarin, Cantonese, Cambodian, Korean, Russian, Vietnamese and Armenian.

ESSENTIAL JOB DUTIES:

• A Customer Service Specialist shall assist and educate Medi-Cal beneficiaries by selecting a managed health care plan.
• Maintaining a positive, empathetic, and professional attitude toward customers always.
• Responding promptly to customer inquiries.
• Communicating with customers through various channels.
• Acknowledging and resolving customer complaints.
• Communicating and coordinating with colleagues as necessary.
• Providing feedback on the efficiency of the customer service process.
• Ensure customer satisfaction and provide professional customer support.

QUALIFICATIONS / REQUIREMENTS:

• Education: At least HS diploma / GED
• One year of experience in the field or related area.
• High School diploma, GED, or equivalent certification.
• Computer literacy with the ability to quickly learn new software programs.
• Demonstrated ability to follow procedures and meet quality and production standards set for the position or equivalent.
• Excellent organizational, interpersonal, written, and verbal communication skills; ability to perform comfortably in a fast-paced, deadline-oriented work environment.
• Ability to successfully execute many complex tasks simultaneously.
• Ability to work as a team member, as well as independently; and computer literacy with the ability to quickly learn new software programs.
• Preferred qualifications include experience in a health or human services field dealing with the public in a call center environment.

NOTE: Candidates that are offered a position are required to pass pre-employment background screenings.

I'd love to talk to you if you think this position is right up your alley, and assure prompt communication, whichever direction. If you're looking for rewarding employment and a company that puts its employees first, we'd like to work with you.

Recruiter Name: Lalit Malgotra

Title: Professional Recruiter

Phone: 925-297-6323

Company Overview:

Amerit Consulting is an extremely fast-growing staffing and consulting firm. Amerit Consulting was founded in 2002 to provide consulting, temporary staffing, direct hire, and payrolling services to Fortune 500 companies nationally; as well as small to mid-sized organizations on a local & regional level. Currently, Amerit has over 2,000 employees in 47 states. We develop and implement solutions that help our clients operate more efficiently, deliver greater customer satisfaction, and see a positive impact on their bottom line. We create value by bringing together the right people to achieve results. Our clients and employees say they choose to work with Amerit because of how we work with them - with service that exceeds their expectations and a personal commitment to their success. Our deep expertise in human capital management has fueled our expansion into direct hire placements, temporary staffing, contract placements, and additional staffing and consulting services that propel our clients’ businesses forward.

Amerit Consulting provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Applicants, with criminal histories, are considered in a manner that is consistent with local, state and federal laws.