Sales Jobs in Il

565 positions found — Page 31

National Clinical Liaison
Salary not disclosed
Chicago, IL 1 week ago

National Clinical Liaison – Pediatric Behavioral Health

Location: National Territory (Travel Required)


About Nexus Health Systems

For more than three decades, Nexus Health Systems has been a national leader in providing specialized medical and behavioral care for children and adolescents with complex neurological, developmental, and behavioral health needs. Through our hospitals and residential programs across the U.S., Nexus bridges medical and behavioral services — delivering compassionate, evidence-based care that helps families heal and thrive.

At Nexus, we’re mending minds and rebuilding lives.

Position Summary

The National Clinical Liaison serves as a strategic clinical sales representative for Nexus Health Systems, driving admissions growth through relationship development, referral expansion, and market strategy across assigned territories.

This role focuses heavily on pediatric behavioral health populations and works closely with hospitals, school districts, providers, case managers, payors, and families to connect children with appropriate levels of specialized care.

The ideal candidate blends clinical credibility with business development expertise and thrives in a relationship-driven healthcare environment.

Key Responsibilities

  • Develop and maintain strong referral relationships with hospitals, behavioral health providers, school systems, and community partners
  • Drive new business development while expanding existing referral networks nationally
  • Identify and pursue funding opportunities aligned with organizational services and patient needs
  • Execute weekly territory plans and meet/exceed assigned sales goals
  • Represent Nexus at conferences, industry events, and professional seminars
  • Conduct competitive market and referral trend analysis to guide growth strategies
  • Coordinate clinical presentations and educational outreach to referral partners
  • Maintain accurate activity tracking and reporting through Enquire CRM
  • Stay current on licensing regulations, payor requirements, and healthcare trends
  • Communicate progress, opportunities, and challenges to leadership consistently
  • Utilize community resource knowledge to support families and partners
  • Perform sales activities in a cost-effective, strategic manner
  • Participate in company sales meetings and training initiatives

Required Qualifications

Education

  • Bachelor’s degree required

Experience

  • Minimum of 3 years in healthcare or hospital-based environment
  • Proven experience in referral development, clinical liaison, or healthcare sales
  • Strong background in relationship management and client services
  • Experience building and executing territory sales plans
  • Pediatric behavioral health or complex care experience strongly preferred

Licensure (Preferred)

  • LPC, LCSW, RN, or equivalent clinical license
Not Specified
National Business / Channel Development Manager - Data Centers (Remote)
Salary not disclosed
Chicago, IL, Remote 1 week ago

Are you a seasoned sales professional in the construction industry looking to lead efforts for a industry leader on a national scale?


*This role is a fully remote position, candidates can be based in any location with travel expected*


LVI are currently working with a global leader in advanced performance materials, including commercial roofing systems and other architectural and engineering products. With decades of experience and a strong reputation for quality, they partner with architects, engineers, and contractors to bring complex projects to life. Having been in business for over 50 years, this company has an award winning portfolio, recognised for the commitment to quality and company culture.


Why Join?

  • Competitive base salary plus performance-based bonus
  • Flexible work arrangements, including remote options
  • Comprehensive benefits: health, dental, vision, 401(k) with match, paid time off, and holidays
  • Professional growth through training, tuition reimbursement, and networking opportunities
  • A collaborative culture with team events and company-wide celebrations


Position Overview

We are seeking a Strategic Channel Development Manager that will be focused on the data center market. This individual will build relationships with major contractors, architectural firms, and engineering partners to influence specifications and secure our products as the preferred choice for critical infrastructure projects.


The ideal candidate thrives in complex sales environments, understands the construction ecosystem, and can engage senior decision makers to drive strategic outcomes.


Key Responsibilities

  • Develop and execute strategies to grow market share within the data center segment
  • Build partnerships with national and multinational contractors, architects, and engineers
  • Position our solutions as the basis of design for targeted projects
  • Maintain a strong pipeline and deliver accurate forecasts using CRM tools
  • Lead AIA and continuing education initiatives to strengthen industry engagement
  • Collaborate across internal teams to align efforts and share insights
  • Present and negotiate at executive levels to close high-value opportunities
  • Consistently meet or exceed sales and specification goals


Qualifications

  • Bachelor's degree in business, engineering, or related field (Master's preferred)
  • 10+ years in strategic sales, channel development, or business development within construction or related industries; experience with data center projects is highly desirable
  • Proven success in managing complex sales cycles and building executive-level relationships
  • Strong knowledge of building materials and specification processes
  • Excellent communication, presentation, and negotiation skills
  • Proficiency with CRM platforms such as Salesforce
  • Ability to influence stakeholders and deliver results in a competitive market


If you are an ambitious professional within the space, we'd love to hear from you!


Remote working/work at home options are available for this role.
Not Specified
Sales Engineer
Salary not disclosed
Chicago, IL 1 week ago

Tufco Flooring/TufPro Solutions

Sales Engineer

(Illinois)


What do we offer?

• Opportunity

o join high-character, unrelenting leaders who are rapidly driving scale in an exceptional

business and delight in winning with others.

o serve global food and beverage companies’ through earning the trust and respect of plant

managers, project engineers and food safety leaders.

o partner to solve complex problems via exceptional single-source integrated solutions.

• Impact

o expand our resinous flooring, sanitary drain, millwright, fabrication and rigging

opportunities in the single largest company market by identifying, connecting, and serving

partner global Food & Beverage companies.

o create food-safe environments, maximize facility run-time and deliver extraordinary

customer value through partnership with your fellow team members.


What is excellence for our Sales Engineer?

• Drive sustainable, high-margin revenue growth

o win WAY more than our fair share with target food and beverage brand customers

• Deliver undeniable customer value

o identify opportunities to solve complex customer problems with integrated, technically

sound, value-added solutions...insist on getting the details right


• Create long-term customer partnerships

o develop trust-based relationships with key influencers at our partner customers

• Partner to deliver team wins

o do whatever it takes to help the team win


How will we evaluate organizational fit?

• Lives our Values

o work hard

o win together

o no shortcuts

• Displays exceptional character and ability

o unwavering integrity

o partnership mindset

o outstanding talent

• Proven track record of achievement in technical sales

o acquired high-margin customers and drove sustainable growth

o delivered exceptional financial performance despite challenging circumstances

o built long-term, high-margin strategic customer partnerships

o partnered with team members to deliver technically sound, value-added solutions for

complex customer problems


Qualifications

A proven track record (2+ years) of consistently growing high-margin revenue through solving technically

complex problems, and developing long-term customer partnerships in industrial applications. Applicant

must be willing to work with team members to win together in resinous flooring, millwright, fabrication and

rigging services. background in serving the food and beverage industry is preferred.


Candidates must be legally authorized to work in the United States, and must be able to pass pre-

employment background, credit check and drug screening. TufPro Solutions maintains a drug-free and

tobacco-free workplace.


The Company

TufPro Solutions is the leading single-source integrated provider of high-value resinous flooring drain

solutions through our Tufco Flooring products coupled with millwright, fabrication and rigging services we

maximize facility run-time and enhance employee and food safety in industrial facilities. The Company

serves leading global-brand companies and has a longstanding reputation for quality, service and

reliability.

The Company has a long track record of significant growth and profitability. From our base in Hebron,

Kentucky (Greater Cincinnati), we are pursuing aggressive expansion:

• of our Tufco flooring and drain solutions business into existing and new industry verticals

throughout our 8-state region in the U.S. Midwest; and

• into additional infrastructure solutions businesses across the United States.

The Compensation

Compensation would be $95,000 in annual salary plus a quarterly performance bonus opportunity that

correlates with exceptional revenue and earnings growth. For extraordinary talent, we can offer a lifetime

of opportunity.


Not Specified
Business Development and Loss Solutions Executive
Salary not disclosed
Blue Island, IL 1 week ago

Business Development and Loss Solutions Executive

Blue Island, IL 60406


COMPANY BACKGROUND:

  • One of the most trusted names in disaster restoration services with offices in Chicago’s South suburbs is seeking a self-motivated, energetic, persuasive individual to fill our Loss Consultant / Business Development position


KEY RESPONSIBILITIES:

  • Build, grow, and manage referral partnerships with plumbers and plumbing companies through a structured Plumbing Referral Program
  • Respond promptly to fire, flood, and other property damage scenes
  • Serve as the first point of contact for affected property owners by providing victim assistance in a calm, clear direction during high-stress situations
  • Educate clients on restoration processes, timelines, safety considerations, and insurance expectations
  • Generate and secure new business-to-business sales revenue
  • Proactively sell Emergency Response Plans (ERPs) to commercial clients
  • Attend networking events, trade shows, and industry meetings to build long-term relationships
  • Track and follow up on referrals, leads, emergency losses, and commercial opportunities
  • Maintain strong communication with internal teams to ensure smooth project handoffs
  • Represents the company professionally in all client and partner interactions


IDEAL CANDIDATE:

  • Proven experience generating referrals from plumbers, trades, or similar partners
  • Comfortable and confident responding to emergency loss situations
  • Excellent relationship-building and communication skills
  • Strong organizational and time-management abilities
  • Experience in sales, restoration, or construction industries is a plus
  • Ability to work independently without close supervision
  • Valid driver’s license and clean driving record
  • Empathy-driven approach when working with property owners in crisis

Education or Experience:

  • Two-year college degree preferred
  • Job or industry experience equivalent
  • Sales background with proven success in referral or territory development


COMPENSATION AND BENEFITS:

  • Your talents will be rewarded with a competitive base annual salary of ($60,000–$70,000) plus commissions, based on your experience. Your employee benefit package offers medical (company subsidized), dental, vision, short-term disability, long-term disability, 100% company-paid life insurance (up to $25,000) and accidental death & dismemberment (up to $25,000), 401k (3% of total salary), plus annual profit-sharing contribution, paid holidays, and Paid Time Off


WHY JOIN US?

  • We believe that our people are our greatest asset. As a Sales Executive – Loss Consultant / Business Development Representative, you’ll have the opportunity to work with a dynamic team and make an immediate impact on the growth of our business. With competitive compensation, a comprehensive benefits package, and the chance to build meaningful partnerships that shape our success, this is an exciting career path for the right individual


READY TO JOIN OUR TEAM?

  • If you're driven, strategic, and eager to be part of a fast-growing company, we’d enjoy hearing from you! Apply today by submitting your resume and cover letter


We are an equal opportunity employer, and we are an organization that values diversity. We welcome applications from all qualified candidates, including minorities and persons with disabilities.


req25-00284

Not Specified
Illinois Licensed Funeral Director/Embalmer, Rock Falls, IL
Salary not disclosed
Rock Falls, IL 1 week ago
## Job Overview
We are seeking a compassionate and organized Illinois Licensed Funeral Director/Embalmer to join our team. The ideal candidate will oversee all aspects of funeral services,preperation of human remains, providing support and guidance to grieving families during difficult times.

## Duties
- Coordinate and arrange funeral services, including burials and cremations
- Meet with families to discuss their needs and preferences for funeral arrangements
- Handle paperwork, such as permits, death certificates, and obituaries
- Prepare the deceased for viewing, ensuring they are presentable
- Assist with planning and organizing funeral ceremonies and memorial services
- Provide emotional support and guidance to bereaved families
- Manage funeral home operations, including staff supervision and facility maintenance

## Qualifications
- Strong customer service skills to interact compassionately with grieving families
- Ability to perform heavy lifting when necessary
- Knowledge of sanitation procedures in handling deceased individuals
- Understanding of physiology and anatomy for proper care of the deceased
- Experience in providing bereavement support to families
- Proficiency in event planning for funeral ceremonies
- Familiarity with cosmetology techniques for post-mortem care
- Sales skills to offer funeral products and services

Join our team as a Funeral Director to make a meaningful difference in the lives of those experiencing loss.

Job Type: Full-time

Benefits:
* 401(k) matching
* Health insurance

Experience:
* Microsoft Office: 1 year (Preferred)
* Funeral directing: 1 year (Preferred)

License/Certification:
* Driver's License (Required)
* Funeral Director License (Required)

Ability to Commute:
* Rock Falls, IL 61071 (Required)

Ability to Relocate:
* Rock Falls, IL 61071: Relocate before starting work (Required)

Work Location: In person
permanent
Showroom Manager
Salary not disclosed
Chicago, IL 1 week ago

About the job


Christopher Ward is Expanding in America with our Chicago Showroom!


Since 2004, Christopher Ward has stood for something different in the world of watches. Uncompromising Swiss craftsmanship, bold design rooted in English heritage, sold direct-to-you, always. Our prices are not inflated by middlemen.

From models like our pioneering and GPHG wining Bel Canto to crowd favorites like the C60 Trident collection and the C63 Sealander, we’ve always believed that luxury isn’t about price — it’s about honesty, provenance, and the kind of service that makes owning a timepiece feel like belonging to something special.


After our success in Dallas, Northern Virginia and New York City, we are now bringing the Christopher Ward showroom experience to the Windy City, Chicago!

We want a showroom that’s not just a place to buy watches but a home for the community, a place people come back to, where passion for fine watchmaking is felt in every moment. To do this, we need an elite team in the Midwest.


We’re looking for people who can help tell our story, raise the bar in service, and lead with heart and precision.


Roles We are Hiring for …


Showroom Manager


You are the captain of our Chicago showroom. You’ll report directly to our Senior Retail Operations Manager and our North American Brand Director.

We want you to own our brand standards on the floor, inspire your team, and drive results.


What we expect from you:


• Lead by example: you’re on the floor, working with the team, training, coaching, and stepping in where needed

• Strong time-management: handling appointments, events, daily operations seamlessly

• Exceptional customer focus: anticipate needs, resolve issues, make every interaction feel premium • Passion for events: opening launches, brand activations, client dinners, watch-community meetups etc…

• Organized & detailed: inventory, merchandising, presentation, schedules, reporting

• Tech literate: point-of-sale systems, CRM, digital tools, reporting metrics

• Business mindset: driving sales targets, managing budgets, forecasting, controlling costs

• Leadership & mentoring: hiring, developing talent, growing a motivated showroom team

• Visual storytelling: maintaining aesthetic standards, windows, in-showroom displays, ensuring brand narrative is felt in every touchpoint


What you’ll bring:


Sales Associates


You are the voice and face of Christopher Ward.

You’ll sell watches, but more importantly, you’ll sell stories, experiences, connections.


What we’re looking for:


• Passion for people: you love helping, educating, making customer moments special

• Storytelling ability: know the brand, know the movements, know what makes each piece special—help clients see more than just a watch on the wrist

• Authenticity: cannot fake sincerity, our customers sense it

• Ability to run or assist in day-to-day operations, stepping in when Manager is out

• Strong communication skills: with staff, with clients, with HQ

• Initiative & proactivity: spotting opportunities to improve service, sales, operations

• Flexible mindset: you’ll help with inventories, merchandising, events, client follow-ups

• Adaptability: fast-paced environment, varied tasks, shifting priorities• Highly presentable: polished, professional, aligned with the CW aesthetic

• Team-oriented, but able to work independently when needed

• Resilient & ambitious: you want to grow, you take feedback well, you strive for excellence

• Availability for events / evenings / weekends: showroom hours, launches, special occasions


What We Offer


• Competitive pay

• Benefits package + 401(k)

• Ongoing training & development in fine watchmaking

• A chance to work with a brand that’s independent, bold, growing fast and respected for doing things the right way

• Being part of building something from the ground up.


Our NYC showroom will set the standard for Christopher Ward’s presence in the US and across the world for years to come - If this resonates with you, whether you see yourself as Manager, Assistant, or Sales Associate do your research, bring your passion, bring your personality, and let’s build something extraordinary together in Manhattan.

To apply or learn more, you can apply here or submit your resume to


We can’t wait to meet you.


Christopher Ward Team


Michael Pearson, North American Brand Director, added:

“Chicago and the wider Midwest are home to one of the most passionate and knowledgeable watch communities anywhere in the world. The incredible reception we continue to receive each time we visit — especially during events like Windup — has made one thing very clear: this is a community that truly understands and believes in what we’re building.

Many collectors here have supported Christopher Ward from the very beginning, and it’s a privilege to now give them a permanent home in the city. Our vision is to create a space that feels less like a store and more like a clubhouse — somewhere collectors and newcomers alike can connect, share their enthusiasm for watchmaking, explore our latest innovations, and feel part of something bigger as we continue to grow in America.”

Not Specified
Retail Store Manager
Salary not disclosed
Chicago, IL 1 week ago

Company Description

Rancher Hat Bar is a unique experience where customers can create their own one-of-a-kind hat. We pride ourselves in providing an unforgettable experience to our customers. Rancher Hat Bar is a very fast growing company expanding to multiple locations by the end of the year. We are a fun, rowdy company that cares about our staff that has become family and we hope to carry that throughout our expansion. Rancher Hat Bar is a nationally and internationally recognized brand with a strong social media presence. Working for us is more than a retail job, you're becoming apart of something big. Customers fly across the country and know our staff by name, you are becoming apart of the brand.


Role Description

This is a full-time on-site role for a Retail Store Manager at Rancher Hat Bar in Chicago, Illinois. The Retail Store Manager will be responsible for overseeing day-to-day operations, ensuring customer satisfaction, managing store staff, implementing retail loss prevention strategies, and maintaining effective communication with customers and the team.


What You'll Do As a Ranch Hand

  • Create one of a kind Custom Hats
  • Provide a memorable experience
  • Bring a bubbly, outgoing personality to the floor
  • Engage and create flowing conversations with your customer
  • Ensure cleanliness of the store and make sure it is insta-worthy throughout the day
  • Receive product and put away

*This position involves constant moving, talking, creating a custom product, helping customers, grabbing products, for hours at a time. Please know we are a very busy store and this role is a very fast paced, evolving job.


Qualifications

  • Customer Satisfaction, Customer Service, and Communication skills
  • The ability to work 5 shifts a week, including 1 weekend day
  • Experience in managing a retail store or team
  • Strong leadership and decision-making abilities
  • Excellent organizational and interpersonal skills
  • Knowledge of inventory management and merchandising
  • Ability to work in a fast-paced environment
  • Previous experience in the fashion or retail industry is a plus
  • Ensures cash is collected correctly and handles all store banking


Be The Business

  • Work independently and alongside leadership (HQ is based in Arizona)
  • Be your own boss - take initiative and help the store succeed
  • Motivates sales team to achieve goals
  • Handle important day to day functions of the store
  • Work closely with the Regional Manager to ensure your team succeeds


Why You'll Love It

  • Rancher Culture
  • Management Travel to HQ to meet and train with upper management
  • Team Building events
  • Flexible Schedule
  • Tips and Bonuses
  • Opportunities and Growth
  • Travel Opportunities
  • Sales incentives and Manager/Goal Bonuses


Please apply using LinkedIn and if you would like to get ahold of us regarding your application, email:


*Rancher Hat Bar has a strong social media presence, it is a requirement to be filmed, participate in social media posts, news, filmed by customers and more. DO NOT apply if you do not agree to this.

Not Specified
Keyholder/Sales Associate - Chicago
🏢 Rails
Salary not disclosed
Chicago, IL 1 week ago

Founded in 2008 by Los Angeles native Jeff Abrams, Rails has grown from a small label - started with just a single hat - into a full collection of women’s and men’s apparel. Sold at top international retailers and worn by a loyal following of celebrities and tastemakers, the brand has come to define a new classic heritage and relaxed sensibility. Rails is sold in 30 countries by more than 1000 retailers, including its own flagship stores in New York, San Francisco, Newport Beach, Paris, London and Amsterdam.


Summary:


This individual is fashion obsessed and client and brand centric with all efforts. With the goal of supporting client needs through styling efforts, this individual is a passionate brand ambassador who is responsible for promoting brand engagement with clients, partners and within their city. This role will act as a representative of Rails in the daily business operations of the store and support all store initiatives set out by management including superior client engagement, store upkeep, operational support, ensuring visual standards while driving for sales results and KPI goals.


The Keyholder/Sales Associate reports to the Store Manager


Responsibilities:


Performance:

  • Support floor coverage, financial targets, visual merchandising standards, client service, and operational functions within the store both front of house and back of house are achieved
  • Be a support to execute business plans to accelerate the business forward and remedy opportunities
  • Culture: Be an ambassador to the brand and promote the culture of Rails internally and externally
  • Ensure store atmosphere upholds the image of the brand

Client Centric:

  • Support the acquisition and retention of clients are key focuses and as such create and cultivate client relationships for the store and brand overall
  • Be sure that you and your teams deliver the best possible client experience with every type of engagement (in store, virtual, alternate mediums)
  • Follow through on customer journey as required to ensure a content client
  • Support the needs of the client through styling advice and suggestion with every engagement
  • Solution oriented approach to finding resolutions to customer service issues

Marketing & Community:

  • In partnership with Store Management Team, bring to life activations/ events in the store that seek client acquisition and focus on client retention/ development

Team Leadership:

  • In alignment with Store Management continually coach, motivate, train and develop internal teams so they achieve performance goals and are set up for success with growth opportunities within the organization
  • Support a positive work environment with teams and throughout store network including cross functional partners
  • Support performance management initiatives with store teams
  • Attend and participate at store meetings as required by the business
  • Ability to manage and resolve conflict in the workplace

Visuals:

  • Support the image of the store and ensure that is in line with corporate standards and store team is upholding these standards

Operations:

  • Support inventory functions as set out by Store Management including receipts, reconciliations and transfers
  • Protect all company assets including cash handling, inventory, expenses etc.
  • Support Client Consignment business, ensuring a quick turnaround, strong take rate, and timely return of merchandise
  • Support omnichannel functions, including Order-in-Store, Ship-from-Store, Pickup-in-Store, Reserve-in-Store, with a focus on achieving Omni-specific KPIs
  • Provide support to ensure that all processes are compliant with legal, safety, and internal procedures
  • Partner with cross functional partners including Stores within network, Operations, Visual Team, CRM, Retail Training, HR, Merchandise teams, Regional management as necessary
  • Additional projects/ responsibilities may arise in accordance with the needs of the business


Requirements:

  • At least 1+ years of experience in a keyholder position preferred
  • Fashion enthusiasts and retail experience within women’s and men’s apparel preferred
  • Ability to effectively create, manage and adhere to deadlines
  • Familiar with key retail performance indicators
  • Adaptable, a sense of openness, active listener, and compassionate
  • Advanced organizational skills, writing and communication skills
  • Expertise in Microsoft Office 365 Suite
  • Comfortable and savvy with computer technology, including PC and iOS devices
  • Travel approximately 10% of the time
  • Ability to climb ladders
  • Ability to lift 25+ lbs.


Rails is committed to providing equal employment opportunities and building a diverse workplace in all its forms and considers candidates without regard to race, color, religion, age, gender identity, sexual orientation, national origin, disability status, veteran status or any other characteristic protected by applicable laws. As an equal opportunity employer we welcome and consider all qualified applicants.

Not Specified
Business Development Representative
Salary not disclosed
River Grove, IL 1 week ago

Business Development Representative (BDR) (FULL TIME ON SITE)

On-Site | River Grove, IL// 1900 N. 5th Ave.

$60,000 Base | $75,000 OTE

We’ve got the deals. We want more people in the market to know about it.

The Bazaar Inc. is a 65-year-old, family-owned closeout & off-price distributor.

We’re looking for a hungry, energetic, and personable BDR who wants to be part of a growing and successful team — This is a job for someone who wants to dive in and learn how to build a business, and not just make calls.

This role sits at the front of our revenue engine. You create pipeline. You generate opportunity. You fuel growth.

What You’ll Do
  • Follow up on inbound leads daily (speed matters). Our website produces 20-30 warm leads a week.
  • Execute outbound calls, emails, and LinkedIn outreach. Connect with Key people in our industry.
  • Qualify prospects against ICP through onboarding calls.
  • Book showroom visits & meetings for Account Managers.
  • Maintain clean CRM and track activity.
  • Support our account manager team and receive mentorship from them along the way.
What It Takes
  • Strong communicator. A true "People Person"
  • Comfortable with high-volume outbound.
  • Resilient and competitive.
  • Organized and process-driven.
  • 0–3 years in sales, BDR/SDR, recruiting, or customer-facing roles.
  • A drive to be in sales.
How You’re Measured
  • Outbound activity.
  • Meetings booked.
  • Qualified opportunities created.
  • Lead → opportunity conversion.
  • Overall company performance- hitting EBITDA Goals.
Why Work at The Bazaar
  • 65-year-old family business with big growth ambitions.
  • Performance gets rewarded. We promote from within.
  • Learn how real distribution, buying, and selling actually works.
  • Work directly with experienced sales leaders.
  • Fast-paced, high-accountability culture — no corporate red tape.

$60K Base | $75K OTE

High activity. High accountability. Real upside.

  • If you want to build a career, not just collect a paycheck — let’s talk.
Not Specified
Sales Manager, MaxMara Chicago Flagship
Salary not disclosed
Chicago, IL 1 week ago

TITLE: Sales Manager

REPORTS TO: Store Manager / Regional Manager


OVERALL DUTIES:

The Sales Manager is responsible for day-to-day staff productivity development in

line with the store’s strategy, building highly motivated teams and developing the

staff to the next level. Ensuring established sales and profit goals are met both

individually and as a team. This individual will assist with supervising and providing

the staff with support to reach their goal while modeling MaxMara standards of

customer service. In addition, all floor related operational activities are

responsibility of the Sales Manager.

CORE RESPONSIBILTIES:

1. Customer Service

• Must have the ability to maintain and communicate the Company’s

commitment to goals, drive sales, and motivate team’s performance

• Assist assigned stylist by Store Manager in their daily appointments

and operations. Assist all other sales associates as needed.

• Actively builds client confidence by creating an engaging interactive

experience

• Assist assigned stylist with retaining and gaining new clients, meeting

conversion goals and continues to service existing client base

• Resolves customer service issues swiftly

• Ensure customer’s needs are met without hesitation.

• Assist sales associates in consistently meeting /exceeding both store

and individual sales goals including KPI’s

• Maximize the customer experience

• Maintain positive outlook and professional demeanor while

supporting company initiatives

• Stresses importance of developing a local clientele with the goal of

enlarging top tier loyal client base

• Ongoing reinforcement of all aspects related to clienteling

2. Staff Development

• Monitor and encourage client development by supporting assigned

top stylists, as per directive of Store Manager and Regional Manager,

with all CRM related tasks such as client outreach, client lists analysis,

management of follow ups, operational activities (approval &

appointment set up, ringing sales etc.)

• Manage on the floor to maintain a strong presence

• Can align other team members to reach goals to support the business

• Creates a store environment that emulates the company DNA

3. Operations

• Achieve and exceed individual sales goals. Assist with achieving the

Company’s sales plan for your boutique or outlet by leading the store

team to drive sales through constant training and modeling of

outstanding customer service skills

• Perform all point-of-sale (POS) cashier-level functions

• Ring any approvals going in/out of the stylist

• Ringing all of assigned stylist individual sales and returns and all

other associate’s as needed.

• Check on the finished alts, B2E orders and COP’s for assigned stylist’s

clients.

• Daily communication with assigned stylist and have merchandise for

client appointments set up in the fitting room.

• Communicates all store related issues to Store Manager when unable

to solve on their own

• Answer all incoming calls and direct customer inquiries to

appropriate party

• Assist with closing and opening procedures to ensure the store is

ready for business, including compliance to visual merchandising

standards

• Maintain and monitor the staff’s compliance with Company policies

and procedures on sales, customer service, dress code, etc., and

provide feedback to Store Manager and Assistant Store Manager as

needed.

4. Human Resources

• Ensure all company policies and procedures are being followed on the

sales floor

• Exhibit strong communication skills that are clear and concise with

the store team, assigned top stylists, Management and Regional

Manager

• Create a positive store atmosphere that consistently motivates the

team

• And other duties assigned from time to time


REQUIRED SKILLS/EDUCATION

• BA a plus

• Minimum 2 years of supervisory experience in the apparel industry

with a proven track record of driving sales and excellence in customer

service; luxury a plus

• RTW and/or shoe experience is a plus; product experience in luxury

or high-end retail is strongly preferred

• Strong interpersonal, organizational, and communication skills

• Training, interviewing, organizational, and performance management

skills.

• Able to work independently as well as collaboratively

• Proficient computer skills

• Ability to manage conflict

• Must be able to lift, carry, or otherwise move objects weighing up to

15 pounds when merchandising sales floor using ladders or stairs.


  • Max Mara is an Equal Opportunity Employer. M/F/D/V
Not Specified
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