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About G2 Digital

G2 Digital is the online gaming division of G2 Gaming and the team behind Vegas Club Casino, our real‑money online casino brand. Built by industry experts across land‑based and digital gaming, we focus on delivering exceptional, player‑first online casino experiences.

We design and operate regulated digital gaming platforms that combine intuitive design, engaging content, and trusted technology. Our mission is to create seamless, entertaining, and secure online gaming environments grounded in responsible gaming and the highest regulatory standards

Role Overview

The Customer Operations Associate plays a central role in protecting the integrity of our platform while delivering outstanding support to players. This is a hands‑on operational role that blends customer service, fraud prevention, payments operations, and regulatory compliance in a fast‑paced environment.

This role must be performed physically within New Jersey and primarily supports operations for the NJ market. As the company grows and enters additional regulated jurisdictions, the Associate may also support operational needs for new markets in alignment with expansion plans. Shifts rotate monthly between morning and evening schedules, and weekend availability is required.

What You’ll Do

Player Support & Experience

• Deliver high‑quality support to players across email, live chat, and phone, ensuring every interaction is handled with professionalism, clarity, and empathy.
• Resolve account, payment, gameplay, and technical issues by taking ownership of each case and guiding players through solutions.
• Maintain accurate, detailed case notes in the CRM to ensure full visibility and continuity across teams.
• Identify situations requiring deeper investigation or regulatory review and escalate them promptly to the appropriate Associates.

Fraud Monitoring & Risk Management

• Monitor real‑time player activity to detect fraud, bonus abuse, account takeover attempts, and other risk behaviors in the market.
• Conduct thorough investigations using internal tools, risk platforms, and transaction‑monitoring systems to validate player behavior and protect platform integrity.
• Take decisive action on accounts—including holds, verifications, and closures—in accordance with internal policies and jurisdiction-specific regulations.
• Contribute to the evolution of fraud‑detection rules, workflows, and best practices by sharing insights and identifying emerging patterns.

Payments & Transaction Operations

• Process deposits, withdrawals, chargebacks, and disputes with precision, ensuring timely and accurate handling of all financial transactions.
• Perform KYC/AML checks and verify player documentation to meet regulatory and internal compliance standards.
• Assist in troubleshooting failed transactions, resolve anomalies, and ensure smooth payment flows.
• Maintain organized, audit‑ready records of all payment actions to support compliance, reporting, and internal controls.

Regulatory Compliance & Reporting

• Operate in full alignment with NJDGE requirements, ensuring every action meets regulatory expectations.
• Support mandatory reporting processes, including internal suspicious activity reports (ISARs), fraud logs, and responsible‑gaming escalations.
• Uphold strict confidentiality, data‑protection standards, and secure handling of sensitive player information.

Cross‑Functional Collaboration

• Partner closely with Marketing, Compliance and Product teams to resolve issues and enhance operational workflows.
• Provide actionable insights on recurring player issues, platform friction points, and opportunities to improve the overall player experience.
• Participate in ongoing training, contribute to internal knowledge bases, and help strengthen operational excellence across the team.

Required Qualifications:

• Experience in online gaming operations, fraud prevention, payments, or high‑volume customer support.
• Proven ability to operate in a fast‑paced, highly regulated environment while maintaining exceptional attention to detail.
• Strong analytical skills with the ability to identify behavioral patterns, detect anomalies, and make sound decisions under pressure.
• Excellent written and verbal communication skills, with the ability to explain complex issues clearly and professionally.
• Flexibility to work rotating shifts—including evenings, weekends, and holidays—as required in 24/7 gaming operations.
• Must be a current New Jersey resident and able to work on‑site in NJ.

Preferred Qualifications:

• Minimum 2 years of experience in online casino operations or a closely related area (fraud, payments, risk, or customer operations).
• Hold a New Jersey Casino License.
• Knowledge of NJDGE regulatory frameworks.
• Familiarity with KYC/AML processes, chargebacks, and risk‑management tools.

Location: Hybrid: Los Angeles, Remote: Pacific Time Zone

Department: Game Design

Employment Type: Full-time

About the Role:

Refactor Games is a AAA sports video game studio. We are developing the next generation of professional football (soccer) video games using Unreal Engine 5.

We are seeking a Game Designer - Economy to help design and balance the in-game economy for our AAA European football title developed in Unreal Engine 5. You’ll work on systems that define how players earn, spend, and progress through the game, ensuring a fun, fair, and engaging progression experience that supports long-term player engagement and economic health. Your work will influence reward structures, currency flows, seasonal content, and player motivation loops that keep players invested in the game.

** NOTE: All applications must include a Cover Letter. Please detail your past experience with Sports Game development and relevant soccer experience/fandom, if applicable. **

Experience:

• 2+ years of experience in game design, including roles focused on economy, progression, or balancing systems (AAA or live service experience preferred).
• At least 1 shipped AAA title preferred, bonus points for sports titles.

What You'll Work On:

• Design and balance in-game economies, including player earnings, currency flows, reward pacing, and progression structures that align with game vision and player expectations.
• Build and maintain models, spreadsheets, and simulations to represent economic flows and outcomes, helping to inform design decisions and tuning.
• Collaborate with game designers, live ops teams, and engineers to ensure economy systems integrate smoothly with gameplay mechanics, progression, and live content updates.
• Analyze economic data, player behavior, and KPIs to identify friction points, balance issues, or opportunities for improvement.
• Contribute to defining reward structures, progression loops, and player incentives that support both engagement and retention.
• Create clear documentation for economy systems, assumptions, design decisions, and tuning rationale for implementation by development teams.
• Participate in playtests and iterate designs based on feedback and performance metrics.

Requirements:

• Strong analytical and modeling skills, including comfort with spreadsheets and economic simulations.
• Understanding of reward loops, progression pacing, and player motivation models for modern games.
• Ability to communicate concepts and design rationale clearly in both written and verbal form.
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• Passion for football games and knowledge of how progression and economy should support meaningful, long-term player engagement.

Bonus Points:

• Experience working with or in Unreal Engine 5 workflows or tools (data assets, config systems, scripting).
• Familiarity with live service economies, seasonal content, or ongoing content updates.
• Basic data analysis skills using BI tools (e.g., Looker, Tableau) or analytics dashboards.
• Experience with telemetry or A/B testing to validate tuning decisions.

What We Offer:

• A chance to work on a high-profile AAA football franchise and drive key systems that impact millions of players.
• Close collaboration with top designers, engineers, and live ops experts.
• Competitive salary, and benefits.
• Growth opportunities into senior design or specialized economy roles.

About Us:

International Aviation is a private flight department dedicated to providing world-class aviation services with an uncompromising commitment to safety, reliability, and excellence. Supporting the travel needs of a sophisticated and global family enterprise, we maintain a culture of professionalism, precision, and continuous improvement. Our team is made up of highly skilled aviation professionals who ensure our fleet operates at the highest standards, every time we take flight.

Work you’ll do:

The Travel Operations Specialist is responsible for coordinating and managing the logistical aspects of travel arrangements for the principals. In this role you will work closely with administrative support staff, the principals, airline contacts, and pilots, to ensure that all travel plans are executed seamlessly.

Key Responsibilities:

• Assist in designing and customizing travel itineraries under the guidance of the Sr. Associate, ensuring all preferences and requirements are met.
• Support the booking process for flights, accommodations, ground transportation, catering, and activities, ensuring all details are accurate and up-to-date.
• Monitor and confirm bookings, track changes, and help manage adjustments to travel plans as needed.
• Prepare and organize travel documents, including itineraries, tickets, visas, and travel insurance.
• Coordinate with FBOs and other service providers to ensure smooth arrivals and departures.
• Monitor flights in progress and provide timely updates to the Sr. Associate and principals.
• Deliver excellent customer service by responding promptly to inquiries, requests, and concerns before, during, and after trips.
• Stay informed about industry trends and updates to support continuous improvement in travel operations.

Who we’re looking for:

• Experience in travel coordination, operations, or a related administrative role (aviation experience is a plus).
• Expertise with travel booking and reservation systems, with Sabre experience required.
• Strong organizational and multitasking skills.
• Excellent communication and customer service abilities.
• Detail-oriented with a high degree of accuracy.
• Ability to work effectively in a fast-paced, deadline-driven environment.

Our company values:

• Excellence – we are committed to excellence in all that we do, bringing our best to our clients.
• Service – our success comes from empowering individuals and communities
• Passion – we love challenges and optimistically approach them as opportunities

• Title : Project Manager (hospitality industry)
• Location : Bethesda, MD (3-4 Days Hybrid)
• Position type : Long Term Contract

Job description:

Role Summary

We are seeking an experienced Large Program Manager with deep expertise in the hospitality industry to lead and deliver large-scale digital transformation and technology programs across hotel operations, guest experience platforms, and enterprise systems. The ideal candidate combines strong program governance, delivery leadership, and deep knowledge of hospitality platforms such as PMS, CRS, POS, and revenue management systems.

Key Responsibilities

Program Leadership

• Lead large-scale enterprise programs across multiple hospitality brands, regions, and technology platforms.
• Drive delivery of digital transformation initiatives, including cloud migration, platform modernization, guest experience platforms, and operational automation.
• Manage multiple concurrent projects
• Track velocity and deliverables to ensure predictable delivery.

Hospitality Systems Oversight:

Manage delivery and integration of key hospitality technology systems including:

• Property Management Systems (PMS) – e.g., Oracle OPERA
• Central Reservation Systems (CRS)
• Revenue Management Systems
• POS and F&B systems
• Guest loyalty and CRM platforms
• Distribution systems and OTAs
• Channel management platforms

Stakeholder & Executive Management

• Act as the primary liaison between executive leadership, technology teams, and business stakeholders.
• Provide program status updates, risk management reporting, and strategic insights to senior leadership.
• Facilitate governance forums including Steering Committees, Program Reviews, and Architecture Boards.

Financial & Resource Management

• Manage program budgets, forecasting, and financial tracking.
• Ensure alignment between program outcomes and business value realization.

Risk, Compliance & Governance

• Identify and mitigate program risks across technology, operations, and integrations.
• Ensure compliance with industry standards, security policies, and regulatory requirements.
• Establish strong program governance frameworks and reporting structures.

Required Qualifications:

Experience

• 15+ years of experience in IT delivery, program management, or technology transformation.
• 5+ years managing large enterprise programs in the hospitality industry.
• Experience leading large global technology programs.

Hospitality Domain Knowledge

Strong understanding of hospitality platforms and processes including:

• Hotel operations
• Reservation systems
• Revenue optimization
• Guest engagement platforms
• Hospitality distribution ecosystem

Technical Understanding

Experience with enterprise technologies such as:

• Cloud platforms (Azure / AWS / GCP)
• API integrations
• Microservices architectures
• Data platforms and analytics
• Enterprise integration systems

Leadership Skills

• Exceptional stakeholder management
• Strong negotiation and decision-making capabilities
• Experience leading global distributed teams

Preferred Qualifications

• Experience working with major hotel chains or hospitality technology providers
• Familiarity with platforms such as:
• Oracle OPERA PMS
• Amadeus
• Sabre
• Salesforce
• Hospitality POS systems
• Certifications such as:
• PMP (Project Management Professional)
• SAFe Program Consultant / SAFe Agilist
• Certified Scrum Master (CSM)
• ITIL

Key Competencies

• Strategic program leadership
• Hospitality technology expertise
• Executive stakeholder communication
• Financial and operational governance
• Risk and issue management

Education Qualification

Bachelor’s/Master’s in Computer Science, Information Technology, Engineering, or related field (equivalent experience acceptable).

We Put the World on Vacation

Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

The Yield Analyst I position is responsible for managing the allocation and distribution of rental inventory and rates for a portfolio of hotels/resorts both domestic and internationally. Analyze competitive price sets and market demand with the goal to interpret trends to maximize top line revenue and sales leads while balancing the need for occupancy at each resort. Ensure that the optimal pricing and distribution strategy is achieved across all sales channels. Evaluate channel production and occupancies to determine best inventory distribution/availability by channel and adjust rates based on market trends, demand and internal/external reporting. Use booking trends and unit availability to recommend monthly forecasting adjustments. Configure new properties for rental on all systems, including rates, restrictions, availability, and content. Collaborate with rental sales and marketing teams to optimize and expand promotions, campaigns and new distribution channels.

How You'll Shine:

• Maintain current market knowledge for competitors, seasonal trends and special events affecting demand.
• Review current and historical trends for booking pace, pricing strategies and other KPIs for each hotel/resort to determine pricing and distribution opportunities, forecast and budgeted goals to maximize revenue and profitability.
• Ability to communicate and collaborate with partners weekly in revenue strategy calls/emails/etc. that includes, hotel/resort team, sales/marketing, senior leadership teams, and internal/external partners detailing availability, pricing and distribution, promotional strategies, parity, etc.
• Ensure rate parity is maintained across all distribution channels.
• Research and troubleshoot as needed for matters related to system update errors, parity, functionality, configuration, etc.
• Determine the optimal distribution channel mix to maximize revenue and profitability and set strategies to meet/exceed budget/forecast goals.
• Manage strategy for 3rd party distribution with efforts to try to get higher conversion from lower cost channels.

What You'll Bring:

• 4-year degree in Finance, Business Management or related field.
• 3+ years of Resort Operations, Pricing or Revenue Management experience.
• Ability to work independently, be resourceful and take initiative.
• Familiarity with the timeshare and/or hospitality industries is preferred.
• Demonstrated ability to adapt communication style to various audiences.
• Solid analytical approach to problem solving.
• Must be able to effectively cope with change and shift gears comfortably.
• Strong computer skills, including Microsoft Office 365 applications, specifically Excel.
• Familiarity with channel manager applications (iHotelier Suite/Configuration Tool/Revenue Strategy 360, RateGain and Sabre SynXis Central Reservation System) preferred.
• Familiarity with third party extranets such as Expedia Partner Central, , Agoda, Hotelbeds etc.
• Familiarity with property management systems such as Opera (Cloud)
• Familiarity with a revenue management system (RMS)

How You'll Be Rewarded:

We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Travel + Leisure Co. benefits include:

Note: Temporary and/or seasonal associates are ineligible for Paid Time Off.

• Medical
• Dental
• Vision
• Flexible spending accounts
• Life and accident coverage
• Disability
• Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)
• Wish day paid time to volunteer at an approved organization of your choice
• 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)
• Legal and identify theft plan
• Voluntary income protection benefits
• Wellness program (subject to provider availability)
• Employee Assistance Program

Where Memories Start with You

Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.

We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to , including the title and location of the position for which you are applying.

Location: Hybrid: Los Angeles, Remote: Pacific Time Zone

Department: Game Design

Employment Type: Full-time

About the Role:

Refactor Games is a AAA sports video game studio. We are developing the next generation of professional football (soccer) video games using Unreal Engine 5.

We are looking for a talented Game Designer to help design and implement engaging game modes for a AAA European football video game built in Unreal Engine. You’ll contribute to the design and tuning of gameplay systems that shape how players experience match modes, progression structures, competitive features, and seasonal content.

You will collaborate with designers across systems, live ops, economy, UX, and engineering to ensure game modes are intuitive, fun, and deeply connected to football culture and player motivations.

** NOTE: All applications must include a Cover Letter. Please detail your past experience with Sports Game development and relevant soccer experience/fandom, if applicable. **

Experience:

• 2–5 years of professional game design experience on shipped titles.
• At least 1 shipped AAA title, bonus points for sports titles.

What You'll Work On:

• Work with lead designers to design, prototype, and tune game mode mechanics, rulesets, and progression structures that deliver compelling player experiences.
• Use Unreal Engine tools (Blueprints and gameplay scripting) to prototype and test gameplay features inside the engine.
• Collaborate with cross-discipline partners (engineering, UX, animation, economy) to implement and polish game mode features.
• Contribute to documentation including design specs, tuning notes, and mode rule definitions.
• Participate in playtests and use feedback and player telemetry to evolve and balance systems.
• Maintain knowledge of contemporary football titles and player expectations to inform mode design.
• Support iteration throughout development, balancing mode depth with accessibility and replayability.

Requirements:

• Familiarity with Unreal Engine 5 workflows, including Blueprints and gameplay implementation.
• Strong understanding of game mode design, progression loops, and player engagement systems.
• Excellent communication skills and ability to collaborate with programmers and other designers.
• Passion for football (soccer) games and appreciation of how different game modes drive engagement.

Bonus Points:

• Experience designing online or competitive game modes, progression systems, or live features.
• Comfortable working with data and telemetry to drive design decisions.
• Familiarity with football culture, leagues, progression expectations, and live content pacing.
• Experience with prototyping tools or scripting languages beyond Blueprints.
• Experience contributing to documentation and tuning spreadsheets.

What We Offer:

• A chance to define cutting-edge football game modes at a AAA level.
• Collaboration with an experienced team across design, UX, engineering, and live ops.
• Competitive salary, and benefits.
• Opportunity for professional growth into senior design roles.

Location: Hybrid: Los Angeles, Remote: Pacific Time Zone

Department: Game Design

Employment Type: Full-time

About the Role:

Refactor Games is a AAA sports video game studio. We are developing the next generation of professional football (soccer) video games using Unreal Engine 5.

We’re seeking a seasoned Senior Game Designer - Game Systems to drive the design and implementation of advanced gameplay systems for a next-generation AAA European football video game built in Unreal Engine 5. You will conceptualize, prototype, tune, and polish interconnected systems that define how the game feels and plays across gameplay mechanics, progression, meta features, and player engagement loops.

You’ll work closely with engineers, animators, AI designers, UX, and production to ensure systems are robust, performant, and deeply aligned with the total football experience. This role requires strong systems thinking, Unreal Engine proficiency, and a passion for football that shows in both design insight and execution.

** NOTE: All applications must include a Cover Letter. Please detail your past experience with Sports Game development and relevant soccer experience/fandom, if applicable. **

Experience:

• 5+ years of professional game design experience, with meaningful ownership of gameplay or systems features on shipped titles.
• At least 2 shipped AAA titles, bonus points for sports titles.

What You'll Work On:

• Design and own complex game systems such as player mechanics, controls, progression loops, mode rules, match logic, meta interactions, and balancing frameworks.
• Prototype and iterate features using Unreal Engine 5 (Blueprints; C++ exposure a plus) to explore, validate, and polish systems.
• Collaborate with engineering to define technical requirements and implementation plans, ensuring your designs are feasible and maintainable in UE5.
• Partner with AI and animation teams to integrate systems with player behavior, character movement, and tactical responses.
• Tune systems using playtest feedback and telemetry data to achieve engaging and fair gameplay across modes.
• Deliver detailed design documentation, system diagrams, and tuning guidelines for cross-discipline reference.
• Work closely with UX and live ops to surface system states and progression in ways that feel intuitive to players.
• Mentor and guide other designers in systems methodology and UE5 workflows.

Requirements:

• Proven experience in designing and tuning interconnected game systems (Progression, balancing, meta loops, etc.).
• Hands-on proficiency with Unreal Engine 5 workflows, particularly Blueprints, and familiarity with scripting/design implementation.
• Strong analytical mindset—comfortable analyzing player behavior, balancing large systems, and iterating based on data and playtests.
• Deep knowledge of football and football games (e.g., understanding of team tactics, player roles, ball mechanics, game flow, and competitive balance).
• Excellent communication skills and experience working with multidisciplinary teams.

Bonus Points:

• Experience on a sports or competitive multiplayer title, especially football/soccer games.
• Exposure to C++ within Unreal Engine and ability to collaborate closely with engineers on technical design solutions.
• Familiarity with live service design, seasonal content, or event-driven progression systems.
• Experience using analytics tools or telemetry to inform and refine design decisions.
• Prior mentoring or team leadership roles within design.

What We Offer:

• Opportunity to shape the core systems behind a next-generation AAA European football franchise.
• Highly collaborative environment with top designers, programmers, animators, and technical teams.
• Competitive compensation, and benefits.
• Career growth into leadership or cross-discipline strategic design roles.

Overview

Join a world-class travel team and build your career in the luxury travel industry. This role begins as paid mentorship and ultimately progresses toward a Luxury Travel Advisor position.

About the Role

A detail-oriented and customer-focused Travel Advisor Assistant will be responsible for building and maintaining travel itineraries, communicating with clients, processing payments, and supporting sales and booking operations. This role requires proficiency in digital productivity tools and excellent organizational skills. 

About Destinations Travel Advisors (DTA)

Destinations Travel Advisors is a boutique travel agency specializing in bespoke luxury travel and concierge services for luxury travel clientele worldwide, providing personalized, white-glove service and exclusive global access. Destinations Travel was established in 2010 and has a team of seasoned travel professionals with 70+ years of experience.

Key Responsibilities

Itinerary Management: 

• Build and maintain detailed travel itineraries. 
• Communicate with clients regarding their itineraries and notify them of any changes or updates. 

Sales Support: 

• Prepare quotes for full trips or individual bookings via email, or Travefy. 
• Answer phone calls and assist clients with their inquiries. 
• Process payments efficiently and accurately. 
• Gather information from clients to understand their travel needs and preferences. 
• Obtain information and quotes from vendors to meet clients' travel requirements. 

Reservations/Booking: 

• Book rail tickets, hotels, vacation packages, non-GDS air tickets, rental cars, transfers, tours, museum tickets, and other travel-related services. 

Overall Office Responsibilities:  

• All other office related duties as assigned by your supervisor, manager or agency owner on an as needed basis.  

Qualifications

- Interest in a long-term career in the luxury travel industry.

- Excellent written and verbal communication.

- High attention to detail and organizational skills.

- Ability to multitask, work under pressure and meet deadlines.

- Experience with Travefy or GDS (SABRE) is a plus.

Career Path

- Entry-Level Paid Mentorship: foundational training and system learning.

- Intermediate Support Role: increased client communication, itinerary drafting and file management.

- Luxury Travel Designer (Commission Potential): full ownership of client relationships and bespoke travel planning.

We are seeking a driven and detail-oriented Tailormade Travel Consultant to design, price, and sell highly customized travel itineraries that exceed guest expectations. This is a consultative sales role ideal for someone who thrives on relationship-building, destination expertise, and closing high-value bookings.

What You’ll Do

Sales & Client Relationship Management

• Meet or exceed established sales goals
• Develop and grow a network of new and existing clients through proactive outreach
• Build long-term relationships with thoughtful, high-touch engagement
• Follow up on quotes and pending bookings to maximize conversion rates
• Communicate value effectively to secure bookings

Itinerary Design & Booking Management

• Create customized travel itineraries in collaboration with guests and travel advisors
• Evaluate supplier pricing to ensure competitive and value-driven proposals
• Confirm all required services with third-party partners
• Manage financial components of bookings in accordance with company guidelines
• Ensure booking accuracy and completeness across internal systems

Collaboration & Service Excellence

• Partner cross-functionally to ensure a seamless booking experience
• Support post-travel guest satisfaction initiatives
• Maintain high service standards throughout the sales lifecycle
• Contribute ideas to improve processes, procedures, and technology

What We’re Looking For

• Minimum 2 years of travel industry experience
• Strong destination knowledge and global awareness
• Proven ability to close sales and achieve targets
• Excellent verbal and written communication skills (phone-based sales required)
• Detail-oriented with strong organizational and multitasking abilities
• Experience with Sabre (basic required; intermediate preferred)
• Comfortable learning new systems and technologies
• Associate or Bachelor’s degree preferred

Comprehensive benefits package available for eligible full-time employees, including medical, dental, vision, 401(k) with company match, insurance coverage, and travel-related perks.

Benefits:

• 401(k)
• Health insurance
• Paid time off
• Travel reimbursement
• Vision insurance

Work Location: Hybrid remote in Downers Grove, IL 60515

Senior Travel Coordinator – Healthcare Staffing

Location: Fort Lauderdale

Onsite Monday-Friday 8AM-6PM

We at Palm Health Resources, a Growing National Healthcare Recruitment Staffing Firm, are hiring a Travel Coordinator for our growing firm!

The Travel Agent is responsible for coordinating travel and housing arrangements for healthcare professionals placed on temporary assignments nationwide. This role ensures a seamless travel experience for clinicians, including flight bookings, ground transportation, and lodging while maintaining cost efficiency and compliance with company policies. The Travel Agent works closely with recruiters, credential teams, and healthcare professionals to support successful assignment placements.

Key Responsibilities

Travel Coordination

Booking Travel Accommodations (directly and with 3rd party) Arrange and book domestic flights, rental cars, and other transportation for healthcare professionals traveling to assignments.

Coordinate travel itineraries based on assignment start dates and client requirements.

Manage last-minute travel changes, cancellations, and emergency bookings.

Housing & Accommodation

Secure temporary housing, extended-stay hotels, or corporate apartments for clinicians.

Negotiate rates with hotels, housing vendors, and property managers.

Ensure housing meets company guidelines and traveler needs.

Itinerary Management

Prepare and distribute travel itineraries and confirmations to clinicians and internal teams.

Track travel schedules to ensure clinicians arrive prior to assignment start dates.

Maintain organized travel records and documentation.

Internal Collaboration

Work closely with recruiters, compliance, and onboarding teams to coordinate start dates and travel logistics.

Provide travel updates and communicate any potential issues or delays.

Cost Management

Monitor travel expenses and maintain cost-effective booking practices.

Ensure travel arrangements align with company budgets and policies.

Expense Management: Entering expenses in expense software and ensuring all receipts have been uploaded. Reconciling Travel Expense reports monthly

Traveler Support

Serve as the primary point of contact for clinicians regarding travel and lodging questions.

Provide assistance with travel disruptions, changes, or special accommodations.

Qualifications

Associate’s or Bachelor’s degree preferred.

1–3 years of experience in travel coordination, corporate travel, or healthcare staffing travel.

Experience booking flights, hotels, and transportation through travel platforms.

Strong organizational and multitasking skills.

Excellent communication and customer service abilities.

Ability to manage urgent travel changes in a fast-paced environment.

Attention to detail and problem-solving skills.

Preferred: Experience in healthcare staffing or travel nurse staffing.

Familiarity with corporate travel systems (e.g., Concur, Egencia, Sabre, etc.).

Vendor negotiation and housing coordination experience.

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Work Environment

· Fast-paced staffing environment supporting healthcare professionals across the U.S.

· Will require handling urgent travel needs outside of normal business hours.

· Flexible and the Travel Agent can be Remote OR Onsite either dynamic.

Perks of Working at Palm Careers:

• Great Pay

• Fun Casual Office

• Team Building Activities

• Recognition programs with rewards including cash, gift cards, and paid time off

• Comprehensive benefits including Health, Dental, Vision, Life, PTO, 401k with company match

• Growing company for Career Development