Ryan Construction Services Jobs in Usa

Service Account Manager

The Service Account Manager is a vital part of the U.S. Engineering Service team that is responsible for sales and operations activities. Oversees all aspects of the service business for specific customers. It is the responsibility of the Service Account Manager to cultivate existing customer relationships, maintain and enhance service agreements, identify and sell additional service repair and project work, and work closely with other service team members to provide value to U.S. Engineering Company customers. The selected Service Account Manager will be located in either Topeka, KS or Manhattan, KS.

Principal Duties and Accountabilities:

• Overall responsible for account management, and customer satisfaction for specified customers.
• Responsible for selling, managing, and the renewal of preventative maintenance and other service agreement offerings for specified customers.
• Responsible for developing the appropriate repair or replacement approach, estimating repairs / replacements / services, and presenting proposals to specified service customers.
• Manages all assigned accounts to achieve sales plan volume and profitability goals.
• Responsible for identifying, qualifying, managing, and executing solutions / special projects for specified customers.
• Surveys and generates proposals for Planned Maintenance Agreements and Projects leveraging technical experts for estimating and identifying the best customer solution.
• Identifies opportunities for future service work / projects. Responsible for networking internally and externally to pursue opportunities.
• Works with the operations team to ensure project is delivered as proposed.
• Continuous customer engagement of assigned accounts to include problem solving, proposal generation, qualifying and selling quoted repair or project solutions, selling additional lines of service, and identifying additional work opportunities to maximize value to customer base.
• Provides technical and estimating support as needed for sales team within assigned region.
• Ensures customer expectations are consistently met or exceeded. Service Account Managers support the invoice approval process for assigned accounts and House accounts as identified.
• Develop and execute a written account plan for assigned accounts.

Education:

• Bachelor’s Degree in Construction Management or HVAC not required, but a plus or equivalent years of experience.

Experience:

• In-depth knowledge of HVAC and/or PLUMBING systems as well as servicing of those systems.
• Equivalent combination of field and relevant leadership experience will be considered.
• Minimum of 6 years of relevant experience is required. This could include any of the below, or a combination of:
• Project management, service management, and sales within commercial and industrial environments in the mechanical construction industry.
• Field experiences servicing and/or installing HVAC and/or PLUMBING systems.

Knowledge, skills, and abilities:

• Knowledge of mechanical service and construction industry practices, processes, and standards – including systems design, installation, and servicing.
• Must possess technical knowledge of HVAC systems, as well as a basic knowledge of plumbing systems (Will be required to also manage plumbing accounts).
• Ability to maximize performance of project team through innovative and effective management techniques.
• Superior communication and interpersonal skills, such as diplomacy, persuasion, etc… are essential to develop and foster effective professional relationships.
• Time management and organizational skills.
• Basic level of financial acumen necessary to manage project budget / performance.
• Knowledge of the following computer programs: MS Word, Excel.
• Strong problem-solving, negotiation, and conflict-management skills.

Physical and/or travel demands:

• Routine daily driving to Flint Hills region customer account sites required.
• Infrequent overnight travel may be required, based on customer account assignments.
• Physical demands include walking on uneven surfaces, climbing ladders, bending, kneeling, and lifting. Position includes sitting and standing, use of telephone, keyboard, and computer monitor.

Benefits and Compensation:

• The range for this position has been established at $90k to $127K annually and is U.S. Engineering Service’s good faith and reasonable estimate at the time of the posting. The compensation offered to the finalist selected for this role will be based on a variety of factors, including but not limited to internal equity, experience, education, specialty, and training. Compensation for this role includes a base salary complemented by commission opportunities based on the Account Manager’s individual sales performance and attainment of sales targets
• Your total compensation will go beyond the number on your paycheck. Team members are eligible for a year-end bonus based on company and/or individual performance as well as paid time off. An industry-leading benefits package, including health, dental, and vision plans, matching retirement contributions, and matching 529 contributions all add to your bottom line.

This position will be posted until April 30th, 2026. To apply, please visit must be legally authorized to work in the United States on a full-time basis without requiring future sponsorship for employment visa status.

U.S. Engineering Service is an Equal Employment Opportunity Employer and shall provide equal employment opportunities to all people in all aspects of employer-employee relations, without regard to race, color, creed, national origin, religion, sex, age, sexual orientation, gender identity, disability or veteran status.

U.S. Engineering Service is compliant with the Drug Free Workplace Act, and all offers of employment are contingent upon the completion of a pre-employment drug screen.

Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be construed as an exhaustive list of all responsibilities and job specifications required of employees so classified. U.S. Engineering reserves the right to revise as needed. The job description does not constitute a written or implied contract of employment.

Job Opportunity: Field Service Technician - Pump Systems with Allied Technical Services in Columbus, OH (Marengo area)

Do you have strong mechanical skills? Are you a quick learner? Do you have a passion for delivering impactful solutions and results? If so, then we have an exciting opportunity for you.

Allied Technical Services is hiring a Field Service Technician to support temporary pump and piping systems used in municipal, industrial, and construction projects. If you’re mechanically inclined and eager to learn, we’ll provide training to help you succeed.

Pay & Benefits

• $18/hour to $20/hour, based on experience
• Guaranteed 40 hours/week + overtime opportunities
• Incremental pay increases with training and skill development
• Generous PTO and comprehensive benefits
• Safety equipment, and in‑house training provided
• Company vehicle provided for work‑related use during working hours

What You’ll Do

• Install, operate, and service temporary pump and piping systems
• Load and unload pumps and related equipment
• Ability to operate lifting equipment including forklifts, extended boom forklifts, skid steers, tow motors, etc., preferred.
• Complete basic documentation for rented equipment
• Work at job sites across Ohio, Kentucky, and Indiana
• Participate in an after‑hours/on‑call rotation as needed

What We’re Looking For

• 1–3 years of construction or mechanical experience preferred (not required)
• Able to meet physical demands by lifting more than 25 lbs, working from heights, bend, squats, and performing outdoor tasks in all weather conditions.
• Experience with forklifts, skid steers, or similar equipment is a plus
• Valid driver’s license with a clean driving record
• Ability to pass background, drug, and alcohol screening
• Exposure to job site conditions: petro-chemical refineries, mills, mines, construction sites, industrial/power plants, wastewater treatment plants, etc.
• Exposure to all outdoor weather conditions.

About Allied Technical Services

Allied Technical Services is a family‑owned company specializing in industrial and municipal pumping equipment, including installation, maintenance, and emergency response. We offer a supportive team environment with real opportunities for growth.

Location: Pump Rental Branch – Marengo, OH (outside Columbus)

To learn more about Allied Technical Services and the products and services that we provide, take a moment to review our website and LinkedIn page:

:// ’t miss out! Come join a growing company with a competitive salary, incentive programs, and a great team culture. If you have the required experience and qualifications, please apply online at or email !

Employer is EOE/M/F/D/V. Please no third-party candidates or phone calls.

Job Summary

Under general supervision of Account Director, provides technical support and expertise to assigned customer. Conducts telephonic and electronic follow up and closing functions for open work orders on assigned accounts in order to meet the contractual obligations of the client. Intent is to ensure work orders are completed on time. This position will primarily involve handling customer communications on general trades-related work orders (with emphasis on plumbing, lighting, doors, and electrical repairs). Communications include but are not limited to keeping customers informed of work being performed at their location, providing updates to customers, and handling escalations. This position is the main point of contact for designated customers. Capabilities to understand and review quotes and provide recommendations for most effective, timely and cost conscious repairs.

Essential Duties & Responsibilities

• Perform administrative support to include work order management and scheduling, vendor management, purchase order coordination, reporting, and any other such task assigned by supervisors
• Provide technical direction and support to EMCOR Field Organization and subcontractors to ensure timely completion of all general trades-related work orders
• Respond to requests for maintenance and repair of facilities with an emphasis on plumbing, doors, and electrical situations affecting the facilities, etc.
• Maintain effective communications with employees, management, EFO/contractors, and customers as operations are 24/7.
• Assist customer and service providers with invoicing statuses and issues; escalate when appropriate
• Provide accurate reporting on open work orders for supervisor review as requested
• Document all work order related correspondence with customers and EFO/service providers to ensure files and work order history are always up to date and complete
• Will attend all required staff meetings and complete all required safety training

Qualifications

• Associates Degree or equivalent experience
• Minimum of 5 years of experience in general contractor trades maintenance and management or an equivalent combination of education and experience
• Bi-lingual English-Spanish preferred
• Advanced proficiency in MS Windows Applications, including MS Excel and Word. Must be able to Type min 50 wpm and have good writing skills
• Professional and friendly demeanor, willing to go above and beyond to accomplish the mission
• Ability to work under pressure and make correct decisions with limited input; know when to escalate issues to leadership
• Ability to communicate effectively and efficiently with all functions of the Operations Team and Call Center to carry out objectives of the program
• Ability to think critically and problem solve
• Ability to maintain a courteous, professional demeanor at all times
• Convey confidence in providing and receiving pertinent information
• Must be punctual, reliable and caring about their work ethic
• Capability to travel < 25% to customer headquarters or sites

Equal Opportunity Employer

As a leading provider of mechanical and electrical construction, facilities services, and energy infrastructure, we offer employees a competitive salary and benefits package and we are always looking for individuals with the talent and skills required to contribute to our continued growth and success. Equal Opportunity Employer/Veterans/Disabled

Notice to Prospective Employees

Notice to prospective employees: There have been fraudulent postings and emails regarding job openings. EMCOR Group and its companies list open positions here. Please check our available positions to confirm that a post or email is genuine.

EMCOR Group and its companies do not reach out to individuals to help with marketing or other similar services. If an individual is contacted for services outside of EMCOR’s normal application process – it is probably fraudulent.

Founded in 1985, ATS is a company with a presence in the United States, Mexico and the United Kingdom. We are professionals in Industrial Maintenance and we make factories run better.

Fundada en 1985, ATS es una empresa con presencia en los Estados Unidos, México y el Reino Unido. Somos profesionales en mantenimiento industrial y hacemos que las fábricas funcionen mejor.

Principal Duties/Responsibilities:

· Performs expert level break-fix & preventative maintenance. This includes but is not limited to: observing devises in operation to location root cause of problem; dismantling devices to gain access to and remove defective parts; examining parts to detect imperfections; adjustment of functional parts of devices and control instruments; repair and/or replacement of defective parts; testing of device to observe performance; and performing tests for electrical circuitry and mechanical systems; reconditioning and repairing machine tools.

· Identifies and sources parts, supplies and repair items as necessary. Performs evaluations of alternatives to improve cost and / or reliability of equipment.

· Independently performs maintenance as per industry standards.

· Works with customer counterparts to optimize maintenance, reliability, and preventative maintenance procedures.

· May be required to setup and operate multiple machining operations including but not limited to: lathe, drill press, grinder, and other metalworking tools to make and repair parts. May perform welding tasks.

· Conforms and complies with customer contractor codes of conduct, housekeeping standards, and safety processes

· Documents work performed in service reports, applicable management systems, and written explanation regarding observation and collected equipment performance data.

· Provides assistance to lower level technicians and leadership to project teams. Performs expert functions as a part of training and development.

· Troubleshoots and analyzes complex control systems to resolve in-depth software/ hardware and configuration problems.

· Utilizes advanced maintenance technologies to collect equipment performance data. Observes trends and makes recommendations.

· Completes and conducts on-the-job training and technical self-study programs for career development.

· Follows all safety related policies, rules, regulations, technical instructions and guidelines. Situational awareness and identify unsafe behaviors and conditions.

Knowledge, Skills, Abilities (KSAs), & Competencies:

Essential KSAs:

· High School Graduate or equivalent (GED).

· Associates degree with a Technical focus and 10 years of related experience in specific industry; or, 12 years of experience in specific industry.

· Possesses comprehensive understanding of electrical, mechanical, fluid power and control systems. Can analyze the problem, synthesize alternative solutions, and perform repairs.

· Must be able to use basic hand tools and specialized tools as appropriate.

· Extensive travel required. (Local, National, International)

Desirable KSAs:

· Experience in condition based maintenance techniques, precision mechanical alignments, and maintenance of applicable process equipment.

· Experience in programmable logic controllers, field device troubleshooting, and maintenance of electrical drive and motor systems.

Competencies:

· Communications

· Customer Focus

· Personal Discipline

· Safety

Physical Demands and Working Conditions:

While performing the duties of this job, the employee is regularly required to stand; walk; use hands/fingers to handle, or feel; reach with hands and arms; climb, ascend/descend or balance to heights that may require a ladder or lift; stoop, kneel, crouch, or crawl in confined spaces; and talk or hear. The employee is occasionally required to sit. The employee must occasionally lift and/or move more than 50 pounds. The employee is regularly required to use close vision and color vision. The employee is occasionally exposed to outside weather conditions and risk of electrical shock. Work is typically performed in a factory environment and is usually very loud. In the factory environment, the employee may be exposed to hazardous materials and/or greasy or slippery factory floors.

ATS believes in fair and equitable pay. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. We also offer market leading benefit programs including Medical, Dental and Vision plans, PTO, a 401k retirement plans with employer matching, tuition reimbursement, and more.

Pay Range$38.76—$49.62 USD

ATS is committed to providing equal employment opportunities in all aspects of employment to all applicants and employees without regard to age, color, race, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, disability, veteran status, genetic information, or other legally protected status. Review the privacy policy here.

ATS se compromete a brindar igualdad de oportunidades de empleo en todos los aspectos del empleo a todos los solicitantes y empleados, independientemente de su edad, color, raza, religión, sexo (incluido el embarazo, identidad de género y orientación sexual), origen nacional, discapacidad, estatus de veterano, información genética u otro estatus legalmente protegido. Revisión de la política de privacidad aquí here.

Principal Duties/Responsibilities:

* Performs competent break-fix & preventative maintenance. This includes but is not limited to: observing devises in operation to determine root cause of problem; dismantling devices to gain access to and remove defective parts; adjustment of functional parts of devices and control instruments; repair and/or replacement of defective parts; and performing troubleshooting and repair of electrical circuitry and mechanical systems.

* Identifies parts, supplies and repair items as necessary for equipment maintenance and repair.

* With minimal instruction, performs maintenance as per industry standards.

* Works with customer counterparts to execute maintenance, reliability, and preventative maintenance procedures.

* May be required to setup and operate multiple machining operations including but not limited to: lathe, drill press, grinder, and other metalworking tools to make and repair parts. May perform welding tasks.

* Conforms and complies with customer contractor codes of conduct, housekeeping standards, and safety processes

* Documents work performed in service reports, and applicable management systems.

* Performs routine processes with and within industrial control systems to troubleshoots and analyzes complex equipment, perform equipment maintenance, and to resolve equipment problems.

* Utilizes in-depth application of electrical, mechanical, and fluid power aptitude to troubleshoot and repair equipment.

* Completes and conducts on-the-job training and technical self-study programs for career development.

* Follows all safety related policies, rules, regulations, technical instructions and guidelines. Situational awareness and identify unsafe behaviors and conditions.

Knowledge, Skills, Abilities (KSAs), & Competencies:

Essential KSAs:

* High School Graduate or equivalent (GED).

* Associates degree with a Technical focus and 5 years of related experience in specific industry; or, 7 years of experience in specific industry.

* Must be able to use basic hand tools and specialized tools as appropriate.

* Possesses working knowledge and experience regarding electrical, mechanical, and fluid power systems in related fields. Can analyze the problems, synthesize alternative solutions, and perform repairs

* Travel required. (Daily).

Desirable KSAs:

* Experience in preventative maintenance techniques, precision measuring, mechanical alignments, and general maintenance of applicable process equipment.

* Exposure to programmable logic controllers, field devices, and electrical drive and motor systems.

Competencies:

* Communications

* Customer Focus

* Personal Discipline

* Safety

Physical Demands and Working Conditions:

While performing the duties of this job, the employee is regularly required to stand; walk; use hands/fingers to handle, or feel; reach with hands and arms; climb, ascend/descend or balance to heights that may require a ladder or lift; stoop, kneel, crouch, or crawl in confined spaces; and talk or hear. The employee is occasionally required to sit. The employee must occasionally lift and/or move more than 50 pounds. The employee is regularly required to use close vision and color vision. The employee is occasionally exposed to outside weather conditions and risk of electrical shock. Work is typically performed in a factory environment and is usually very loud. In the factory environment, the employee may be exposed to hazardous materials and/or greasy or slippery

ATS believes in fair and equitable pay. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. We also offer market leading benefit programs including Medical, Dental and Vision plans, PTO, a 401k retirement plans with employer matching, tuition reimbursement, and more.

Principal Duties/Responsibilities:

* Implements standard ATS processes for the customers' repairable parts management and identifies opportunities for process improvement at customer site(s)

* Identifies, captures, and processes repairable parts at the customer's site(s)

* Maintains warranty information for all repairable parts at the customers' site

* Serves as the liaison between the repair service centers and the customer(s), providing on-site customer service to include tasks such as providing quotes, securing customer approval, and updating both parties on status of repairs

* Documents and presents cost savings opportunities to the customer(s)

* Develops relationship with key customer employees and uses knowledge to grow business within the site(s)

* Prepares and presents metrics and reporting to customer(s) and manager

Knowledge, Skills, Abilities, & Behaviors Required:

* High school diploma or GED

* Previous experience working in a factory environment

* Strong customer service skills

* Basic sales and persuasion skills

* Ability to recognize part numbers and to distinguish among different types of parts on a basic level

* Proficiency with computers and basic inventory/maintenance applications

* Familiarity with process improvement methodologies, such as Six Sigma or Lean

Physical Demands and Working Conditions:

While performing the duties of this job, the employee is regularly required to sit, reach with hands and arms, and talk or hear. The employee is occasionally required to stand, walk, climb or balance, stoop, kneel, crouch, or crawl, or sit for long periods of time. The employee may occasionally lift and/or move more than 50 pounds. The employee is regularly required to use close vision. Work is typically performed in a factory environment and is usually very loud. In the factory environment, the employee may be exposed to hazardous materials and/or greasy or slippery factory floors.

Principal Duties/Responsibilities:

* Performs expert level break-fix & preventative maintenance. This includes but is not limited to: observing devises in operation to location root cause of problem; dismantling devices to gain access to and remove defective parts; examining parts to detect imperfections; adjustment of functional parts of devices and control instruments; repair and/or replacement of defective parts; testing of device to observe performance; and performing tests for electrical circuitry and mechanical systems; reconditioning and repairing machine tools.

* Identifies and sources parts, supplies and repair items as necessary. Performs evaluations of alternatives to improve cost and / or reliability of equipment. Compiles alternative packages for purposes of retrofit, upgrade, or alternative functionality of equipment.

* Independently performs maintenance as per industry standards; creates maintenance standards and instructions for altered or new manufacturing equipment.

* Directs customer counterparts in maintenance optimization efforts, reliability, and preventative maintenance processes.

* May be required to setup and operate multiple machining operations including but not limited to: lathe, drill press, grinder, and other metalworking tools to make and repair parts. May perform welding tasks.

* Conforms and complies with customer contractor codes of conduct, housekeeping standards, and safety processes

* Documents work performed in service reports, applicable management systems, and written explanation regarding observation and collected equipment performance data. Compiles technical manuals, operations, and maintenance processes relevant to equipment upgrades and automation integrations.

* Provides assistance to lower level technicians and leadership to project teams. Performs expert functions as a part of training and development.

* Alters, troubleshoots and analyzes complex control systems to resolve in-depth software/ hardware and configuration problems.

* Utilizes advanced maintenance technologies to collect equipment performance data. Observes trends and makes recommendations.

* Conducts on-the-job training and leads technical programs for technical development of customers and coworkers

* Follows all safety related policies, rules, regulations, technical instructions and guidelines. Situational awareness and identify unsafe behaviors and conditions.

Knowledge, Skills, Abilities (KSAs), & Competencies:

Essential KSAs:

* High School Graduate or equivalent (GED).

* Associates degree with a Technical focus and 12 years of related experience in specific industry; or, 15 years of experience in specific industry.

* Possesses comprehensive understanding of electrical, mechanical, fluid power and control systems. Can analyze the problem, synthesize alternative solutions, and perform repairs.

* Must be able to use basic hand tools and specialized tools, and programming software as appropriate.

* Travel required. (Daily)

Desirable KSAs:

* Experience in condition based maintenance techniques, precision mechanical alignments, maintenance of applicable process equipment, and automation integration.

* Robust experience in programmable logic controllers, field device troubleshooting, maintenance of electrical drive and motor systems, and motion control devices.

Competencies:

* Communications

* Customer Focus

* Personal Discipline

* Safety

Physical Demands and Working Conditions:

While performing the duties of this job, the employee is regularly required to stand; walk; use hands/fingers to handle, or feel; reach with hands and arms; climb, ascend/descend or balance to heights that may require a ladder or lift; stoop, kneel, crouch, or crawl in confined spaces; and talk or hear. The employee is occasionally required to sit. The employee must occasionally lift and/or move more than 50 pounds. The employee is regularly required to use close vision and color vision. The employee is occasionally exposed to outside weather conditions and risk of electrical shock. Work is typically performed in a factory environment and is usually very loud. In the factory environment, the employee may be exposed to hazardous materials and/or greasy or slippery factory floors

ATS believes in fair and equitable pay. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. We also offer market leading benefit programs including Medical, Dental and Vision plans, PTO, a 401k retirement plans with employer matching, tuition reimbursement, and more.

American Generators Sales & Service is seeking qualified generator technicians who are responsible for performing maintenance, diagnostics and field repairs on generators of all makes and models. This position requires someone to take control of projects through completion with minimal supervision, but also can follow directions exactly as they are given.

Responsibilities

• Perform routine maintenance and repairs on generators and related equipment, ensuring optimal performance and safety.
• Utilize electrical and mechanical & diagnostic tools to diagnose and troubleshoot accurately.
• Maintain accurate records of services performed and parts used.
• Provide exceptional customer service by communicating clearly with clients regarding repairs, maintenance and operation of equipment.
• Collaborate with team members to enhance service efficiency and quality.
• Adhere to safety protocols.
• Paid on-call rotation.

Qualifications

• Generator Maintenance and Repair (Minimum 1 Year)
• Controls Experience
• Electrical/Mechanical Experience
• Engine Experience - Natural Gas & Diesel

The purpose of this position is to support the Davenport Heavy Construction Service Department Staff with day-to-day activity to maintain an efficient work process. The position is also critical in supporting customers' needs within the service department and store level.

• Review expense books, credit card receipts, training expenses, benefit expenses, accident forms and follow-up, and completes these forms for service manager approval.
• Assists field and shop supervisors with job schedules, job openings, proper tax codes, repair progress, job review, work order notes, service report review, and invoicing.
• Also assists with work-in-progress review, credit returns, Reman cores, expense issues relating to daily activity in Service Office.
• Obtains backup material for warranty and policy reference material, as well as flat rates, standard jobs, and CSA pricing and scheduling.
• Perform back-up duties for service department phones, payroll review and entry, work order entry, and service office organization & appearance.
• Provide admin support to service staff as needed.
• An additional role would include lube truck technician dispatching.
• Other duties as assigned

• Minimum of 2 years of experience as an executive assistant or previous accounting/payroll experience required.
• Ability to read/ interpret documents such as service literature and procedure manuals.
• Knowledge of how to write and complete routine reports and correspondence forms.
• Must be able to handle general math to calculate figures and amounts, basic statistical reports and knowledge of how to draw and interpret bar graphs.
• Computer literate and proficient with programs such as Microsoft Word, Excel, Access and Outlook required.
• Ability to handle and problem solve service issues that might occur in a professional manner.
• Excellent communication skills (verbal and written) and customer service skills are needed creative
• Must be team oriented and willing to adapt to change.
• Willingness to work overtime as needed.
• High School Diploma or equivalent is required.
• Must have a valid driver's license (Motor Vehicle Report will be performed on final candidate)

This position works in an office environment. May, on a continuous basis, sit at desk for a long period of time; intermittently answer telephone and write or use a keyboard to communicate through written means. Some walking and lifting up to 20 lbs. may be required. The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why Work for Altorfer?

At Altorfer, our iron is just the beginning. Our people make our company successful, and we would not be who we are without them. As a third generation, family-owned company created in 1957, we bring our values into how we do business. Everyone from technicians, sales representatives, administrative professionals, or somewhere in between is part of the "A-Team" and is crucial to our success. Here at Altorfer, we have over 35 locations and 1300 employees with long tenure for you to learn from. We have a collaborative, family valued culture, with a great reputation in the industry. A company that offers competitive pay, excellent benefits, and a remarkable team of people to work with.

Company Description

FSR Services, based in Humble, TX, specializes in both commercial and residential roofing solutions. With a range of services including shingles, tiles, TPO, EPDM, metal roofing, and preventative maintenance programs, FSR Services caters to homeowners, property managers, business owners, and more. Recognized with multiple BBB Awards of Excellence, the company is fully insured, OSHA-compliant, and maintains an "A" rating with the BBB. Backed by over 25 years of industry experience, FSR Services emphasizes quality, safety, and customer satisfaction in every project.

Role Description

This is a full-time, on-site role located in Humble, TX, for a Commercial Roofing Service Manager. The Service Manager will oversee daily operations, ensure excellent customer service, and manage roofing projects to completion. Responsibilities include coordinating repair services, leading a team of technicians, training staff, and ensuring compliance with safety guidelines and company standards. The role also involves monitoring project timelines, maintaining customer relationships, and addressing service-related concerns promptly and effectively.

Qualifications

• Strong skills in Customer Service and Customer Satisfaction to foster positive client relationships and ensure exceptional service quality.
• Experience in Operations Management and Training to ensure efficient service delivery and team development.
• Demonstrated proficiency in Team Leadership to guide and support team members, promoting collaboration and effectiveness.
• Excellent communication and problem-solving abilities to handle challenges and maintain high service standards.
• Familiarity with roofing systems and materials, along with safety regulations and industry standards, is highly beneficial.
• Ability to manage multiple projects and meet deadlines in a fast-paced environment.
• Bilingual in Spanish and English is a requirement.
• 5+ years of commercial roofing experience
• 5+ years in a supervisory or management role
• 2+ years in commercial roofing estimating
• Strong knowledge of flat roofing systems (TPO, PVC, Modified Bitumen, EPDM)
• Experience managing service crews and maintenance contracts
• Strong leadership and communication skills
• Ability to read plans, specs, and inspection reports
• Proficient in Microsoft Office (experience with CRM or roofing software preferred)