Ross Stores Jobs in Usa
2,312 positions found
Welcome to Ross Stores, Inc., where our differences make us strongerโฆ At Ross and ddโs, inclusion is a way of life. We care about our Associates and the communities we serve and we value their differences. We are committed to building diverse teams and an inclusive culture. We respect and celebrate the diversity of backgrounds, identities, and ideas of those who work and shop with us. Come join us as we continue our diversity, equality and inclusion journey!
General Purpose
Responsible for all aspects of the Stores' operations. Leads the entire operation of the Store to ensure that Company standards and best practices are consistently met. Staffs, trains and develops leadership team to deliver the desired sales and profit results, while maintaining a friendly, easy to shop environment. Recruits, trains and develops Associates. Manages the operations of the Stockroom, Front End, and Sales Floor to ensure new merchandise gets to the sales floor in a timely manner, goods are received properly and manages expenses through execution of best practices and productivity.
Essential Functions
General Operating Requirements:
- Leads all Company Best Practices and maximizes productivity by minimizing steps and touches while working.
- Analyzes Store reports to evaluate controllable expenses and overall Store performance.
- Addresses any variance to Company standards with appropriate action plan, partnering with the District Manager as needed.
- Ensures proper scheduling of Associates to meet business objectives.
- Accepts special assignments as directed by Leadership.
- Responsible for payroll administration including daily punch edits, Associate scheduling compliance, Sunday payroll transmission, and Payroll reporting as needed.
Organizational Development
- Recruits, hires, trains and develops Assistant Managers, Area Supervisors and non-exempt Associates.
- Through selection, training and motivation, strives to reduce Store turnover. Utilizes and promotes all retention tools including incentive programs, recognition opportunities, contests and training. Ensures all required training courses are prioritize and completed in a timely manner.
- Responsible for addressing personnel and performance issues including coaching, verbal and written warnings, progressive discipline and termination when needed.
- Ensures compliance with Ross personnel policies and procedures.
- Manages Associate Relations issues, consulting with the District Manager as needed.
- Ensures compliance with all State, Local and Federal regulations.
Expense Control
- Leads all expenditures to be within budget.
- Controls payroll hours to plan, as the primary controllable expense, as well as adjusting to current business trends.
Maintaining a Safe & Secure Environment
- Maintains adherence to Company safety policies and ensures the safety of Associates and Customers.
- Ensures all Associates understand and can execute emergency operating procedures.
Customer Service
- Treats all Customers, Associates, and other leaders with respect.
- Demonstrates courtesy, friendliness, and professionalism at all times. Recognizes Associates using Company recognition programs.
- Executes Customer service programs and Merchandise Presentation programs through Associate training and program supervision.
- Supervises and coaches Retail Associates in providing efficient and friendly service at the registers, Customer Service desk, fitting rooms, sales floor, etc.
Personal And Store Brand
- Leads all Store Associates in, and models, a professional appearance, in accordance with the Company Dress Code. Reinforces the Company Dress Code at all times.
- Represents and supports the Company brand at all times.
- Manages Store to ensure a clean, neat, easy to shop environment.
- Maintains a high standard of housekeeping with help of contracted maintenance personnel and Ross Associates.
Merchandise Processing and In-Store Marketing
- Ensures recovery, sizing and markdowns are completed to Company standards through teaching, assigning tasks, and following up per Company best practice.
- Ensures merchandise is presented and organized according to Company merchandising guidelines.
- Urgently manages merchandise processing to the sales floor within the expected Company timeframe.
Loss Prevention
- Responsible for training Associates on Loss Prevention programs to achieve Store shortage goals.
- As a representative of Ross Leadership, demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information and merchandise.
- Understands and complies with the Loss Prevention Awareness Program and is responsible for Store Loss Prevention which includes maintaining a large Customer service presence on the sales floor, Customer and Associate engagement and heightened Loss Prevention awareness.
- Responsible for leading the annual inventory process including preparation and execution of inventory guidelines.
- Monitors mark-out-of-stock policy to ensure proper administration.
Competencies
- Manages Work Processes
- Business Acumen
- Plans, Aligns & Prioritizes
- Builds Talent
- Collaborates
- Leading by Example
- Communicates Effectively
- Ensures Accountability & Execution
Qualifications And Special Skills Required
- Five or more years of Store management experience in a retail environment.
- Must maintain a high level of Customer service.
- Must demonstrate the ability to lead, manage, motivate and communicate positively to Store Associates at all levels.
- Ability to train, coach and develop Associates at all levels.
- Ability to organize and prioritize tasks necessary to accomplish goals, develop a schedule to complete tasks and execute to achieve results.
- Fluency in English.
- Must exercise considerable independent judgement and discretion.
- Ability to work evenings and weekends.
Physical Requirements/Ada
Ability to use all Store equipment, including PDTs, registers and PC as required.
Ability to spend up to 100% of working time standing, walking, and moving around the Store.
Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop.
Ability to occasionally push, pull and lift more than 25 lbs.
Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies.
Ability to perform basic mathematical calculations commonly used in retail environments.
Supervisory Responsibilities
Certain assignments may require other qualifications and skills.
Direct supervision of Assistant Store Manager, Area Supervisors and all Retail Associates.
DISCLAIMER
This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion.
Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.
Our values start with our people, join a team that values you!
Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience.
As part of our team, you will experience:
- Success. Our winning team pursues excellence while learning and evolving
- Career growth. We develop industry leading talent because Ross grows when our people grow
- Teamwork. We work together to solve the hard problems and find the right solution
- Our commitment to Diversity, Equality & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community.
Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2023 revenues of $20.4 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams.
GENERAL PURPOSE:
Responsible for the management and supervision of all areas assigned by the Store Manager and follows policies in regard to Customers, Associates and merchandising. Responsible for learning all phases of Store operations. In the absence of the Store Manager, the Assistant Manager is responsible for leading the entire operation of the Store to ensure that Company standards and best practices are consistently met.
ESSENTIAL FUNCTIONS:
General Operating Requirements:
- Leads all Company Best Practices and maximizes productivity by minimizing steps and touches while working.
- Assists in the analysis of Store reports to evaluate controllable expenses and overall Store performance.
- Communicates any variances to Company standards to the Store Manager.
- Ensures proper scheduling of Associates to meet business objectives.
- Ensures compliance with all State, Local and Federal regulations.
- Ensures scheduling and completion of all Associate cleaning tasks throughout the store, including restrooms.
- Accepts special assignments as directed by Leadership.
- Responsible for payroll administration including daily punch edits, Associate scheduling compliance, Sunday payroll transmission, and Payroll reporting as needed.
Organizational Development:
- Assists in recruiting, hiring, training and developing non-exempt Associates.
- Ensures compliance of Ross personnel policies and procedures.
- Assists with Associate Relations issues by communicating any incidents to the Store Manager or District Manager as needed.
Expense Control:
- Assists in the management of and continuous monitoring of actual expenditures to be within budget.
- Controls payroll hours to plan, as the primary controllable expense, as well as adjusting to current business trends.
Maintaining a Safe & Secure Environment:
- Understands that safety is the number one priority and practices safe behaviors in everything they do.
- Ensures all Associates understand and can execute emergency operating procedures.
- Maintains adherence to Company safety policies and ensures the safety of Associates and Customers.
- Assists in the facilitation of monthly safety meetings.
Customer Service:
- Treats all Customers, Associates, and other leaders with respect.
- Demonstrates courtesy, friendliness, and professionalism at all times. Recognizes Associates using Company recognition programs.
- Executes Customer service programs and Merchandise Presentation programs through Associate training and program supervision.
- Supervises and coaches Retail Associates in providing efficient and friendly service at the registers, Customer Service desk, fitting rooms, sales floor, etc.
Personal and Store Brand:
- Represents and supports the Company brand at all times.
- Maintains and models a professional appearance, in accordance with the Company Dress Code. Reinforces the Company Dress Code at all times.
- Manages Store to ensure a clean, neat, easy to shop environment.
- Maintains a high standard of housekeeping with help of contracted maintenance personnel and Ross Associates.
- Ensures scheduling and completion of all Associate cleaning tasks throughout the store, including restrooms.
Merchandise Processing and In-Store Marketing
- Ensures recovery, sizing and markdowns are completed to Company standards through teaching, assigning tasks, and following up per Company best practice.
- Ensures merchandise is presented and organized according to Company merchandising guidelines.
- Urgently manages merchandise processing to the sales floor within the expected Company timeframe.
Loss Prevention:
- Assists with training Associates on Loss Prevention awareness and Store shortage goals.
- As a representative of Ross Leadership, demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information and merchandise.
- Understands and complies with the Loss Prevention Awareness Program and is responsible for Store Loss Prevention which includes maintaining a large Customer service presence on the sales floor, Customer and Associate engagement and heightened Loss Prevention awareness.
- Assists in leading the annual inventory process including preparation and execution of inventory guidelines.
- Monitors mark-out-of-stock policy to ensure proper administration.
- Ensures Public View Monitor (PVM) system is maintained properly.
COMPETENCIES:
- Manages Work Processes
- Business Acumen
- Plans, Aligns & Prioritizes
- Builds Talent
- Collaborates
- Leading by Example
- Communicates Effectively
- Ensures Accountability & Execution
QUALIFICATIONS AND SPECIAL SKILLS REQUIRED:
- Two or more years of Store or Assistant Store Manager experience in a retail environment.
- Must demonstrate the ability to supervise, motivate and communicate positively to Store Associates at all levels.
- Ability to handle multiple tasks, prioritize those tasks, give direction and follow through to completion.
- Ability to set priorities and exercise independent judgment.
- Maintain high quality of Customer service.
- Fluency in English.
- Ability to work evenings and weekends.
- Ability to perform basic mathematical calculations commonly used in retail environments.
PHYSICAL REQUIREMENTS/ADA:
- Ability to use all Store equipment, including PDTs, registers and PC as required.
- Ability to spend up to 100% of working time standing, walking, and moving around the Store.
- Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop.
- Ability to occasionally push, pull and lift more than 25 lbs.
- Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies.
- Certain assignments may require other qualifications and skills.
SUPERVISORY RESPONSIBILITIES:
- Direct supervision of all non-exempt Associates.
DISCLAIMER
This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion.
Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.
EXPERIENCE: Minimum 2+ years working in a luxury retail environment
OVERVIEW
Tanya Taylor is seeking a stylist to join the retail team at their Madison Avenue Flagship. Only part-time candidates will be considered.
Responsibilities:
Client Management:
- Greet customers as they arrive in the store and style them based on their shopping needs
- Serve as a brand storyteller and help create an inclusive environment for our customers
- Execute purchases and returns at the checkout counter
- Restock and organize merchandise on the sales floor
- Resolve customer complaints and issues in a timely and professional manner
- Lead customer service quality to meet customer expectations by offering excellent customer service standards
- Develop dedicated Tanya Taylor customers, implement appropriate CRM tools and maintain customer database
- Act as brand ambassador to strengthen/form relationships with VIP clientele/prospect customers
Administrative & Operations Management:
- Support in inventory and cycle counts to ensure alignment and partnership between front of house and back of house
- Help prevent shrinkage by playing an active role on the sales floor
- Support management by sharing sales + anecdotal customer data for reporting
Business Development and Performance Management:
- Work cross-functionally with corporate partners to drive and increase sales performance for overall business
- Analyze the business, propose, and implement action plans to improve results, generate sales for each product category
- Identify new opportunities to attract and retain clients
- Support store events to grow the business and brand awareness
- Work closely with the merchandising + logistics teams to ensure that appropriate stock and assortment levels are met on the floor
ADDITIONAL INFORMATION
Qualifications:
- Minimum 2 years of previous retail experience
- Womenswear and/or luxury experience preferred
- Established client relationships
- Sales-inclined and goal oriented
- Excellent social skills: the ability to communicate optimally both verbally and in writing.
- Has a friendly and professional demeanor
- Passionate about fashion and styling
- Ability to use POS system and its inventory management functions
- Ability to work in a collaborative team environment
- Ability to lift boxes/weight up to 30 lbs
- Must have flexible schedule: some nights, weekends, and holidays as needed
ABOUT TANYA TAYLOR
Tanya Taylor is a New York based womenswear brand whose mission is to create clothing that inspires confidence, celebration and community. Through the artful use of color, texture and original hand-painted prints, each collection is thoughtfully designed with its customers in mind. The brand is proud to provide practicality and inspiration, offering a range of ready-to-wear including occasion dresses, separates, elevated basics, denim and swimwear in sizes ranging from 00 through 22. The brand opened its first flagship store at 980 Madison Avenue on the Upper East Side in 2023.
The brand is available at retailers, including Saks Fifth Avenue, Neiman Marcus and Shopbop, and has been worn by inspirational women including Former First Lady Michelle Obama, Taylor Swift, Tracee Ellis Ross, Beyoncรฉ, Emily Blunt, America Ferrera and Nicola Coughlan.
Family Farm and Home is a family owned and operated company based out of Michigan. Our first stores opened their doors in April 2002. Currently we operate 71 retail locations in Michigan, Indiana, Ohio, Maryland and Pennsylvania . We cater to our customers' needs by supplying a wide variety of products in departments such as tools, hardware, automotive, pet, work and casual clothing, footwear, farm supplies, horse and livestock feed, bird food, lawn and garden, and alternative heating.
Here at Family Farm and Home, our outstanding team members are dedicated to providing incredible product values and exceptional customer service to all customers. Because of this commitment, Family Farm and Home has experienced rapid growth on all levels. Our continued growth in the future is limitless due to our devoted staff and constantly growing group of loyal customers. Are YOU ready to join the FFH Family?
The primary responsibility of a Family Farm and Home Store Manager - Unassigned is to learn the companyโs culture by consistently supporting and strengthening the basic philosophies of the company. They must have strong leadership skills with the ability to motivate and supervise team members. The Store Manager - Unassigned will learn merchandising, shrink control and operational aspects of the store. A successful Store Manager - Unassigned will be knowledgeable of the local market, customer base, seasonal opportunities, competitors and other specifics of the local market that may influence the business. A Store Manager - Unassigned is a role model, a leader, problem-solver, and strategic thinker, who is required to manage her/his time to achieve budgeted goals.
Store Manager - Unassigned will be responsible for learning how to properly operate a store within 6 months to 12 months. They must then be willing and able to relocate.
Essential Duties and Responsibilities, Include but are not limited to:
- Promote Family Farm and Home mission statement and family values.
- Promote an aggressive sales culture with an intense focus on superior customer service.
- Responsible for maintaining a highly motivated team by hiring, coaching, counseling, disciplining and firing of team members; planning, monitoring, and evaluating job results.
- Maintains professionalism and positive store morale.
- Responsible for execution and performance of all store job responsibilities through his/her key associates and/or his or her own actions.
- Completes store operational requirements by scheduling and assigning team members; following up on work results.
- Provides feedback to the office, i.e., buyers, district managers and all other company officials.
- Full profit and loss accountability for individual store locations.
- Achieves financial objectives by assisting in the preparation of an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.
- Identifies current and future customer requirements by establishing rapport with potential and actual customers.
- Establishes relationships and supports local community groups consistent with company values.
- Ensures availability of merchandise and services by approving contracts; maintaining inventories.
- Responsible for managing and protecting all inventory and company assets in accordance with company policy against theft and damage.
- Verifies merchandise is received, stored and merchandised in all departments according to established operational and safety procedures.
- Protects employees and customers and maintains the stability and reputation of the store by complying with legal requirements and providing a safe and clean store environment.
- Helps determine marketing strategy changes by reviewing operating and financial statements and departmental sales records.
- Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks.
- Maintains consistent operations by initiating, coordinating, and enforcing, operational and personnel policies and procedures.
- All other duties as assigned by supervisor or company official.
Manager Trainee Requirements:
A successful Store Manager - Unassigned must demonstrate excellent leadership and problem solving skills. They will be able to manage with limited supervision. Store Manager - Unassigned need to have good oral/written communication skills in order to effectively interact with customers, vendors and other associates. It is necessary they be comfortable in the hiring and firing of team members. A successful Store Manager - Unassigned needs to understand aggressive customer service and be team-oriented. They will have good management and organizational skills. Additionally, it is necessary they understand and interpret data presented in statistical or numerical form and be able to use it effectively in assessing and coordinating the merchandise and operational aspects of the store operations. They need to be detail oriented and able to handle multiple tasks in a fast paced environment. Store Manager - Unassigned must be able to stand for extended periods of time. They are required to be able to move and handle boxes of merchandise and fixtures throughout the store. They must be able to climb up and down ladders, reach, bend, twist, kneel, and lift up to 50 lbs. Finally, they will be able to work a flexible schedule including weekends, evenings, and holidays.
At Family Farm and Home it is our mission to build a family dedicated to providing exceptional service, products, and prices, focused on fulfilling the lifestyle needs of our customers who aspire to live, work, and grow like we do.
Founded in 2008 by Los Angeles native Jeff Abrams, Rails has grown from a small label - started with just a single hat - into a full collection of womenโs and menโs apparel. Sold at top international retailers and worn by a loyal following of celebrities and tastemakers, the brand has come to define a new classic heritage and relaxed sensibility. Rails is sold in 30 countries by more than 1000 retailers, including its own flagship stores in New York, San Francisco, Newport Beach, Paris, London and Amsterdam.
Summary:
The role of the Assistant Store Manager is to support the Store Manager by leading the store team to meet and exceed all sales and operational goals and ensure KPIโs are achieved. In addition, this fashion inclined individual is a passionate brand ambassador who is responsible for promoting brand engagement with clients and partners within their city. This managerial role will act as a key functional support leader in the daily business operations of the store, including training and supervising employees, managing inventory levels and driving for results.
The Assistant Store Manager reports to the Store Manager
Responsibilities:
Strategic:
- Ensure floor coverage, financial targets, visual merchandising standards, client service, and operational functions within the store both front of house and back of house are achieved
- Support the execution of business plans to accelerate the business forward and remedy opportunities
Culture:
- Be an ambassador to the brand and promote the culture of Rails internally and externally
- Ensure store atmosphere upholds the image of the brand
Client Centric:
- Ensure acquisition and retention of clients are key focuses and as such create and cultivate client relationships for the store and brand overall
- Be sure that you and your teams deliver the best possible client experience with every type of engagement (in store, virtual, alternate mediums)
- Solution oriented approach to finding resolutions to customer service issues
Marketing & Community:
- Create and bring to life activations/ events in the store that seek client acquisition and focus on client retention/ development
- Build a local network of tastemakers, stylists, marketing, business partners who have an impact on local that will promote brand and build client loyalty and retention
Team Leadership:
- Support a positive work environment with teams and throughout store network including cross functional partners
- Attract, retain talent from outside of the store
- Continually coach, motivate, train and develop internal teams so they achieve performance goals and are set up for success with growth opportunities within the organization
- Support performance management initiatives with store teams
- Attend and lead store meetings as required by the business (Store Level and Corporate)
- Ensure that work schedules are aligned with store goals
- Ability to manage and resolve conflict in the workplace
Visuals:
- Ensure the image of the store is in line with corporate standards and store team is upholding these standards
- Support VM of the store is completed in accordance with VM guidelines
Operations:
- Ensure all inventory initiatives are completed including receiving, return to warehouse, transfers, regular cycle counts, inventory reconciliation, and processing are completed in accordance to company guidelines as required
- Ensure the completion of merchandise receipts and transfer requests
- Protect all company assets including cash handling, inventory, expenses etc.
- Manage Client Consignment business, ensuring a quick turnaround, strong take rate, and timely return of merchandise
- Support omnichannel functions, including Order-in-Store, Ship-from-Store, Pickup-in-Store, Reserve-in-Store, with a focus on achieving Omni-specific KPIs
- Ensure that all the processes are being completed in compliance with legal, safety, and internal procedures
- Partner with cross functional partners as necessary including Stores within network, Operations, Visual Team, CRM, Retail Training, HR, Merchandise teams, Regional management to maintain and accelerate the business forward
- Additional projects/ responsibilities may arise in accordance with the needs of the business
Requirements:
- At least 2+ years of experience in a retail managerial position
- Fashion enthusiasts and retail experience within womenโs and menโs apparel preferred
- Ability to effectively create, manage and adhere to deadlines
- Familiar with key retail performance indicators
- Adaptable, a sense of openness, active listener, and compassionate
- Advanced organizational skills, writing and communication skills
- Expertise in Microsoft Office 365 Suite
- Comfortable and savvy with computer technology, including PC and iOS devices
- Travel approximately 10% of the time
- Ability to climb ladders
- Ability to lift 25+ lbs.
Rails is committed to providing equal employment opportunities and building a diverse workplace in all its forms and considers candidates without regard to race, color, religion, age, gender identity, sexual orientation, national origin, disability status, veteran status or any other characteristic protected by applicable laws. As an equal opportunity employer we welcome and consider all qualified applicants.
ABOUT VILEBREQUIN
Founded in St. Tropez in 1971, Vilebrequin is an established leader in luxury beachwear. Today, the brand has a global presence in 70 countries with 184 stores and over 650 branded corners in leading department stores. Season after season, Vilebrequin promises elegance on vacation, passing on a lasting idea of casual charm, from father to son and mother to daughter. The brand has mastered the art of tailoring swimwear, using expert craftsmanship and bold designs, all with one goal in mind:to make summer last all year long.
YOUR OPPORTUNITY
Your opportunity to join a dynamic team where every day feels like a holiday awaits! Vilebrequin is looking for a passionate and people-focused Assistant Store Manager to join its store leadership team. The Assistant Store Manager supports the Store Manager with sales generation, operations, and HR functions of the store to ensure maximum profitability and compliance with company procedures. As an Assistant Store Manager, you will partner with the Store Manager in leading the store and developing, mentoring, and motivating the staff to provide a superior level of customer service that will drive sales productivity and results. This position is onsite at the specified location and will report to the Store Manager.
YOUR IMPACT
Business Leader
- Demonstrate role responsibility through strong business acumen by leveraging KPIโs to develop and support business driving strategies.
- Assist Store Manager in leading the selling strategy by ensuring team demonstrates expert knowledge of the product to clients.
- Strive to achieve store sales goals.
- Maintain adequate sales floor supervision.
- Monitor adherence to all corporate customer service policies.
Elevate the Shopping Experience
- Consistently achieve personal and store sales goals;serves clients according to the standard of
Vilebrequinโs selling ceremony.
- Incorporate the WE SELL SUN selling ceremony in every sale through applying first smile, be curious, tell the tale, unveil connections, matching top, perfect fit, reassure, and convince.
- Deliver luxury clienteling to provide the best customer experience, both in-store and digitally.
- Study and communicate collection details while assisting clients.
- Ensure the customer wish list is always current with customers being notified when product arrives.
- Exceed individual Key Performance Indicator(KPI) targets: ADS, UPT, Email Capture,Name Attachment Rate, Womenโs Sales, and Top to Bottom by delivering top-tier customer service.
- Adhere to all corporate customer service policies.
- Demonstrate effective communication with customers, coworkers, and managers.
People Leader
- Exhibit enthusiasm and entrepreneurial spirit to create a positive work environment.
- Lead by example and positively influence others.
- Support the Store Managerโs efforts to recruit,train, and develop team, ensuring all roles are filled in a timely manner with top talent.
- Enforce all store policies and procedures.
- Monitor compliance with company dress code.
- Monitor schedule adherence and punctuality.
- Utilize company performance tools to evaluate each associate and provide constant feedback to drive individual growth and improvement in partnership with Store Manager.
Operational Excellence Leader
- Perform opening and closing procedures.
- Maintain companyโs merchandising standards.
- Maintain standards of cleanliness and organization.
- Enforce companyโs loss prevention procedures.
- Support store operations including, but not limited to, processing deliveries and transfers in a timely manner, merchandising goods on the sales floor and maintaining visual standards.
- Execute correct POS processes including proper cash handling and opening/closing the registers.
- Adhere to all operational policies and procedures.
- Adhere to procedures for receiving stock and shipments
- Assist in the inventory and maintenance of inventory records.
- Monitor supply levels and submit store supply requests
- Safeguard company property, including key holding.
- Maintain standards of cleanliness and organization.
- Responsible for opening and closing the store.
KEYS FOR SUCCESS
Education:
- High School Diploma/Equivalency Required
- 1-2 years of store leadership experience, preferably with luxury brands
- 3+ years of experience in sales
Competencies:
- Knowledge of retail management best practices
- Track record of achieving results
- History of building, leading,motivating, and coaching teams
- Results-Driven: proven ability to understand and drive store profitability through service
- Passion for luxury product with an appreciation for design
- Entrepreneurial spirit
- Solution-oriented
- A professional, welcoming character and presentation
- Ability to generate customer delight
- Client-oriented with an excellent sense of service quality (go the extra mile spirit)
- Excellent communication skills
- Strong attention to detail
- Team-oriented; โwin-togetherโ mentality
- Ability to work autonomously
- Strong problem-solving skills
- Displays strong organizational skills and follow-through
- Technologically savvy
- Ability to work a flexible schedule based on business needs, which includes mornings/ evenings, weekends, and holidays
Languages: Foreign Languages a plus
Essential Physical Requirements
- Lift and/or move up to approximately 50 pounds frequently
- Bending/stooping/kneeling required-frequently
- Climbing ladders โ occasionally
- Routine standing for duration of shift (up to 8 hours)
BENEFITS JUST FOR YOU
We offer a comprehensive range of benefits to our valued associates. Depending on your positionand your location, here are a few highlights of what you might be eligible for:
- A generous employee discount
- Medical, Dental, and Vision insurance
- Paid vacations (16 days a year) and holidays
- A 401k plan with an employer contribution
- Weekly Sales Bonus Structure
- Tax-free commuter benefits
- Employee referral program
OUR COMMITMENT
The compensation for this position is $24-$26 per hour + a weekly sales bonus structure. The rate of pay offered will be dependent upon candidatesโ relevant skills and experience.
Vilebrequin is an equal opportunity employer.We are committed to equal employment opportunity regardless of race, color, religion, sex, pregnancy, sexual orientation, gender identity and/or expression, marital status,age, national origin,disability, genetic information, veteran status, or any other status protected by federal, state, or local law.
DISCLAIMER
This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of the employer.
Note: This document serves only as a sample of job duties and responsibilities and does not include an exhaustive list of all performance requirements.
Overview
The Store Manager leads the overall store business objectives, including the achievement of sales and profitability goals. The store manager will have oversight of all store operations, as well as, recruiting, hiring and development of all team members. This dynamic individual will demonstrate excellent relationship building skills, with both internal and external clients, to establish an exceptional service culture. This individual will serve as a David Yurman brand ambassador, engaging in opportunities that promote the product, vision and inspiration of the brand within the market.
The David Yurman Atlanta Lenox Square Store Manager will be accountable for the following key deliverables:
Responsibilities
Achieve and/or Exceed Sales Plan
- Create and execute strategic initiatives to deliver the planned annual sales goals
- Lead, motivate and drive sales professionals to meet their sales goals and exceed the highest expectations for customer service
- Demonstrate sales leadership for associates by taking an active role on the selling floor to participate in clientele development, supervise and coach sales professionals and build local brand/store awareness. While present on the selling floor, the Store Manager will engage clients and endeavor to connect them with sales professionals to assist the clients with their purchases. Any selling activity by the Store Manager should be incidental to the Store Managerโs primary duties and must be kept to a minimum.
- Remain current and knowledgeable of industry trends, to determine strategic opportunities to maximize sales within the market.
- Partner with the Buying & Merchandising team to ensure product assortment is consistent with market needs and sales goals
- Monitor and measure all storesโ performance and provide to Corporate leaders a thorough understanding and reporting of issues, performance results, opportunities, and challenges particular to specific locations of responsibility, along with recommendations and action plans for improvement.
Clientele/Service Management
- Lead a culture focused on client satisfaction including resolution of customer services issues and empowerment of sales and operations associates to satisfy the client
- Ensure associates deliver goals for CRM data capture/clientele rapport building and collaborate on the development of strategic customer retention and acquisition goals
- Execute proactive strategic outreach with the goal of positioning and realizing future sales opportunities and exceeding customer expectations
- Model, coach and hold staff accountable for providing a positive and rewarding client experience in all customer interactions
- Guide store to ensure that client outreach and continued client development is executed on a regular basis with accountability practices in place for all sales professionals.
- Operations
- Deliver controllable expenses on and/or under expense budgets
- Ensure all company policies and procedures are communicated appropriately and followed by all store associates
- Establish a culture of inventory care and management by ensuring all inventory counts/audits is conducted in compliance with company standards.
- Maintain proper care standards for the product to ensure quality saleable condition
- Establish and maintain store opening and closing procedures and create staff work, meal and rest break schedules that ensure appropriate store coverage to meet the needs of the business and are consistent with Company policies and applicable laws.
- Embrace technology to enhance customer experience and create expectation with associates to utilize
- Ensure all security procedures are communicated appropriately and followed by all store associates
Talent Training and Development
- Recruit top candidates for all positions with a focus on hiring talent that embodies the spirit and standards of the David Yurman brand
- Develop and motivate staff through clear communication, goal setting and regular
- coaching opportunities
- Lead succession planning by training and developing store management team
- Manage compliance with all company policies and ensure that all procedures are being followed for required disciplinary action
- Identify training needs and develop growth potential of each staff member
Qualifications
- Searching for an entrepreneurial minded business operator
- Positive leader with strong sales background
- Language skills (Spanish) are a plus
- Well networked into the High Net Worth individual, and the local philanthropy scene
- Client centric leader; exceptional clientele, customer relationship building skills with the ability to lead a luxury service culture
- Work Experience: 5+ years retail sales management experience in a similar role, preferably within a high-end luxury accessories boutique, experience opening a new store preferred but not required
- Brings passion and enthusiasm, strong communication skills (written and verbal) required, with an emphasis on motivating talent to achieve goals
- Ability to manage multiple tasks in a fast-paced environment
- Proven ability to manage high volume and inventory with an emphasis on driving results
- Strong community relations
- Fine Jewelry and or Fine Watch experience preferred, but not required
- Flexibility to work in various roles based on business needs (i.e., on the sales floor, operations, etc.)
- Flexibility to work non-traditional hours, including days, nights, weekends and holidays.
Estimated Salary Range: $115,000-$140,000
Base pay is one component of David Yurmanโs total compensation package, which may also include the following for eligible employees: access to healthcare benefits, 401(k) plan, bonus, employee discounts, generous paid time off, sick time, and more.
At Theory, we create clothes that matter that empower and improve the way we live through exceptional fit, fabric, and style. In 1997, Theory was founded in New York on the simple idea that stretch fabrics in tailored clothing could change how we dress and live. Two decades later, we continue to perfect our offering of elevated wardrobe essentials for the ambitious, urban man and woman. From sourcing materials from the best mills in the world, to the innovation and craftsmanship at our atelier in New York's Meatpacking District, the integrity of our process is just as important as our final product.
In 2009, Theory was acquired by Fast Retailing, spurring the international expansion of the brand. Operating 440 stores worldwide, today Theory is a New York brand with a global mindset. Our customers dream big, achieve goals, and aim for perfection. So do we, and so do our clothes.
The Assistant Store Manager is responsible for partnering with the store leader to achieve store sales and maximize profitability through effective management of the store team and implementation of company policies. The Assistant Store Manager partners in leading the store, developing and motivating the staff to provide a superior level of customer service that will drive sales productivity and results.
The Responsibilities
Business Leader
- Demonstrate role responsibility through strong business acumen by leverage KPIโs to develop and support business driving strategies
- Demonstrates role responsibility and ownership
- Assist store leader in leading the selling strategy by ensuring team demonstrates expert knowledge of the product to clients
- Support leading the team through leveraging company tools, incentives & strategies to support meeting sales goals
- Make decisions that impact the business and store environment in a positive manner aligning with store leadership
People Leader
- Exhibit enthusiasm and entrepreneurial spirit to create a positive work environment
- Use company performance tools to evaluate each associate and provide constant feedback to drive individual growth and improvement in partnership with store leader
- Support all store leader efforts to recruit, train, and develop team ensuring all positions are filled in a timely manner with qualified personnel
Operations Leader
- Ensure all front and back of house procedures are executed by the team in accordance with company Policy and Procedures
- Support store leader with overseeing inventory processes to ensure shrink results consistently meet company expectations
- Prioritize and delegate tasks effectively and efficiently to store team
- Plan ahead with store leader for future business needs to continually improve business results
Business Partner
- Collaborate with store leader and cross-functional business partners, as directed, to support all-level organizational goals
- Confident and acts with the utmost integrity around escalating all human resource matters to store leader in a timely and effective manner
- Communicate effectively and efficiently with all levels in the organization
- Operate autonomously in the spirit of the companyโs code of conduct in the absence of a store leader
The Essentials
- 5-7 years of proven luxury retail experience or related industry
- Experience managing and leading a team
- Dynamic interpersonal and communications skills, both verbal and written
- Independent work ethic, time management skills, and personal accountability
- Computer skills to operate point of sale system, experiences with teamwork is a plus
Salary: $27/hr - $29/hr*
Full-Time position: The Company provides additional compensation, which includes:
- A semi-annual discretionary bonus as defined by the bi-annual discretionary bonus program description
*The offered salary or salary range is based on several factors, including, but not limited to, overall experience, relevant experience, education level, certifications, applicable skills and expertise, and location of the position.
Our Employer Commitment
As an Equal Opportunity Employer, Fast Retailing does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law.
For information regarding how we handle your personal information and to exercise your rights under the California Consumer Privacy Act, please see our Privacy Policy at and .
Ensure your Theory job offer is legitimate and donโt fall victim to fraud. Theory never seeks payment from job applicants. Feel free to ask your recruiter for a phone call or other type of communication for an interview and ensure your communication is coming from a Theory or sister company email address. For added security, where possible, apply through our direct job posting.
Overview
The Store Manager leads the overall store business objectives, including the achievement of sales and profitability goals. The store manager will have oversight of all store operations, as well as, recruiting, hiring and development of all team members. This dynamic individual will demonstrate excellent relationship building skills, with both internal and external clients, to establish an exceptional service culture. This individual will serve as a David Yurman brand ambassador, engaging in opportunities that promote the product, vision and inspiration of the brand within the market.
The David Yurman Columbus Store Manager will be accountable for the following key deliverables:
Responsibilities
Achieve and/or Exceed Sales Plan
- Create and execute strategic initiatives to deliver the planned annual sales goals
- Lead, motivate and drive sales professionals to meet their sales goals and exceed the highest expectations for customer service
- Demonstrate sales leadership for associates by taking an active role on the selling floor to participate in clientele development, supervise and coach sales professionals and build local brand/store awareness. While present on the selling floor, the Store Manager will engage clients and endeavor to connect them with sales professionals to assist the clients with their purchases. Any selling activity by the Store Manager should be incidental to the Store Managerโs primary duties and must be kept to a minimum.
- Remain current and knowledgeable of industry trends, to determine strategic opportunities to maximize sales within the market.
- Partner with the Buying & Merchandising team to ensure product assortment is consistent with market needs and sales goals
- Monitor and measure all storesโ performance and provide to Corporate leaders a thorough understanding and reporting of issues, performance results, opportunities, and challenges particular to specific locations of responsibility, along with recommendations and action plans for improvement.
Clientele/Service Management
- Lead a culture focused on client satisfaction including resolution of customer services issues and empowerment of sales and operations associates to satisfy the client
- Ensure associates deliver goals for CRM data capture/clientele rapport building and collaborate on the development of strategic customer retention and acquisition goals
- Execute proactive strategic outreach with the goal of positioning and realizing future sales opportunities and exceeding customer expectations
- Model, coach and hold staff accountable for providing a positive and rewarding client experience in all customer interactions
- Guide store to ensure that client outreach and continued client development is executed on a regular basis with accountability practices in place for all sales professionals.
- Operations
- Deliver controllable expenses on and/or under expense budgets
- Ensure all company policies and procedures are communicated appropriately and followed by all store associates
- Establish a culture of inventory care and management by ensuring all inventory counts/audits is conducted in compliance with company standards.
- Maintain proper care standards for the product to ensure quality saleable condition
- Establish and maintain store opening and closing procedures and create staff work, meal and rest break schedules that ensure appropriate store coverage to meet the needs of the business and are consistent with Company policies and applicable laws.
- Embrace technology to enhance customer experience and create expectation with associates to utilize
- Ensure all security procedures are communicated appropriately and followed by all store associates
Talent Training and Development
- Recruit top candidates for all positions with a focus on hiring talent that embodies the spirit and standards of the David Yurman brand
- Develop and motivate staff through clear communication, goal setting and regular
- coaching opportunities
- Lead succession planning by training and developing store management team
- Manage compliance with all company policies and ensure that all procedures are being followed for required disciplinary action
- Identify training needs and develop growth potential of each staff member
Qualifications
- Searching for an entrepreneurial minded business operator
- Positive leader with strong sales background
- Ability to speak multiple languages
- Well networked into the High Net Worth individual, and the local philanthropy scene
- Client centric leader; exceptional clientele, customer relationship building skills with the ability to lead a luxury service culture
- Work Experience: 5+ years retail sales management experience in a similar role, preferably within a high-end luxury accessories boutique, experience opening a new store preferred but not required
- Brings passion and enthusiasm, strong communication skills (written and verbal) required, with an emphasis on motivating talent to achieve goals
- Ability to manage multiple tasks in a fast-paced environment
- Proven ability to manage high volume and inventory with an emphasis on driving results
- Strong community relations
- Fine Jewelry and or Fine Watch experience preferred, but not required
- Flexibility to work in various roles based on business needs (i.e., on the sales floor, operations, etc.)
- Flexibility to work non-traditional hours, including days, nights, weekends and holidays.
Estimated Salary Range: $100,000-$125,000
Base pay is one component of David Yurmanโs total compensation package, which may also include the following for eligible employees: access to healthcare benefits, 401(k) plan, bonus, employee discounts, generous paid time off, sick time, and more.
At Theory, we create clothes that matter, that empower and improve the way we live through exceptional fit, fabric, and style. In 1997, Theory was founded in New York on the simple idea that stretch fabrics in tailored clothing could change how we dress and live.
Two decades later, we continue to perfect our offering of elevated wardrobe essentials for the ambitious, urban man and woman. From sourcing materials from the best mills in the world, to the innovation and craftsmanship at our atelier in New Yorkโs Meatpacking District, the integrity of our process is just as important as our final product.
In 2004, Theory was acquired by Fast Retailing, spurring international expansion of the brand. Operating 440 stores worldwide, today Theory is a New York brand with a global mindset. Our customers dream big, achieve goals, and aim for perfection. So do we, and so do our clothes.
The Assistant Store Manager is responsible for partnering with the store leader to achieve store sales and maximize profitability through effective management of the store team and implementation of company policies. The Assistant Store Manager partners in leading the store, developing and motivating the staff to provide a superior level of customer service that will drive sales productivity and results.
The Responsibilities
Business Leader
- Demonstrate role responsibility through strong business acumen by leverage KPIโs to develop and support business driving strategies
- Demonstrates role responsibility and ownership
- Assist store leader in leading the selling strategy by ensuring team demonstrates expert knowledge of the product to clients
- Support leading the team through leveraging company tools, incentives & strategies to support meeting sales goals
- Make decisions that impact the business and store environment in a positive manner aligning with store leadership
People Leader
- Exhibit enthusiasm and entrepreneurial spirit to create a positive work environment
- Use company performance tools to evaluate each associate and provide constant feedback to drive individual growth and improvement in partnership with store leader
- Support all store leader efforts to recruit, train, and develop team ensuring all positions are filled in a timely manner with qualified personnel
Operations Leader
- Ensure all front and back of house procedures are executed by the team in accordance with company Policy and Procedures
- Support store leader with overseeing inventory processes to ensure shrink results consistently meet company expectations
- Prioritize and delegate tasks effectively and efficiently to store team
- Plan ahead with store leader for future business needs to continually improve business results
Business Partner
- Collaborate with store leader and cross-functional business partners, as directed, to support all-level organizational goals
- Confident and acts with the utmost integrity around escalating all human resource matters to store leader in a timely and effective manner
- Communicate effectively and efficiently with all levels in the organization
- Operate autonomously in the spirit of the companyโs code of conduct in the absence of a store leader
The Essentials
- 5-7 years of proven luxury retail experience or related industry
- Experience managing and leading a team
- Dynamic interpersonal and communications skills, both verbal and written
- Independent work ethic, time management skills, and personal accountability
- Computer skills to operate point of sale system, experiences with teamwork is a plus
Salary range: $30/hr - $32/hr*
*The offered salary or salary range is based on several factors, including, but not limited to, overall experience, relevant experience, education level, certifications, applicable skills and expertise, and location of the position.
As an Equal Opportunity Employer, Fast Retailing does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law.
For information regarding how we handle your personal information and to exercise your rights under the California Consumer Privacy Act, please see our Privacy Policy at and .
Ensure your Theory job offer is legitimate and donโt fall victim to fraud. Theory never seeks payment from job applicants. Feel free to ask your recruiter for a phone call or other type of communication for an interview and ensure your communication is coming from a Theory or sister company email address. For added security, where possible, apply directly through our job posting.
ABOUT VILEBREQUIN
Founded in St. Tropez in 1971, Vilebrequin is an established leader in luxury beachwear. Today, the brand has a global presence in 70 countries with 184 stores and over 650 branded corners in leading department stores. Season after season, Vilebrequin promises elegance on vacation, passing on a lasting idea of casual charm, from father to son and mother to daughter. The brand has mastered the art of tailoring swimwear, using expert craftsmanship and bold designs, all with one goal in mind:to make summer last all year long.
YOUR OPPORTUNITY
Your opportunity to join a dynamic team where every day feels like a holiday awaits! Vilebrequin is looking for a passionate and people-focused Store Supervisor to join its store leadership team. The Store Supervisor supports the Store Manager with sales generation, operations, and HR functions of the store to ensure maximum profitability and compliance with company procedures. As a Store Supervisor, you will partner with the Store Manager in leading the store and developing, mentoring, and motivating the staff to provide a superior level of customer service that will drive sales productivity and results. This position is onsite at the specified location and will report to the Store Manager.
YOUR IMPACT
Business Leader
- Demonstrate role responsibility through strong business acumen by leveraging KPIโs to develop and support business driving strategies.
- Assist Store Manager in leading the selling strategy by ensuring team demonstrates expert knowledge of the product to clients.
- Strive to achieve storesales goals.
- Maintain adequate sales floor supervision.
- Monitor adherence to all corporate customer service policies.
Elevate the Shopping Experience
- Consistently achieve personal and store sales goals;serves clients according to the standard of
Vilebrequinโs selling ceremony.
- Incorporate the WE SELL SUN selling ceremony in every sale through applying first smile, be curious, tell the tale, unveil connections, matching top, perfect fit, reassure, and convince.
- Deliver luxury clienteling to provide the best customer experience, both in-store and digitally.
- Study and communicate collection details while assisting clients.
- Ensure the customer wish list is always current with customers being notified when product arrives.
- Exceed individual Key Performance Indicator(KPI) targets: ADS, UPT, Email Capture,Name Attachment Rate, Womenโs Sales, and Top to Bottom by delivering top-tier customer service.
- Adhere to all corporate customer service policies.
- Demonstrate effective communication with customers, coworkers, and managers.
People Leader
- Exhibit enthusiasm and entrepreneurial spirit to create a positive work environment.
- Lead by example and positively influence others.
- Support the Store Managerโs efforts to recruit,train, and develop team, ensuring all roles are filled in a timely manner with top talent.
- Enforce all store policies and procedures.
- Monitor compliance with company dress code.
- Monitor schedule adherence and punctuality.
- Utilize company performance tools to evaluate each associate and provide constant feedback to drive individual growth and improvement in partnership with Store Manager.
Operational Excellence Leader
- Perform opening and closing procedures.
- Maintain companyโs merchandising standards.
- Maintain standards of cleanliness and organization.
- Enforce companyโs loss prevention procedures.
- Support store operations including, but not limited to, processing deliveries and transfers in a timely manner, merchandising goods on the sales floor and maintaining visual standards.
- Execute correct POS processes including proper cash handling and opening/closing the registers.
- Adhere to all operational policies and procedures.
- Adhere to procedures for receiving stock and shipments
- Assist in the inventory and maintenance of inventory records.
- Monitor supply levels and submit store supply requests
- Safeguard company property, including key holding.
- Maintain standards of cleanliness and organization.
- Responsible for opening and closing the store.
KEYS FOR SUCCESS
Education:
- High School Diploma/Equivalency Required
- 1-2 years of store leadership experience, preferably with luxury brands
- 3+ years of experience in sales
Competencies:
- Knowledge of retail management best practices
- Track record of achieving results
- History of building, leading,motivating, and coaching teams
- Results-Driven: proven ability to understand and drive store profitability through service
- Passion for luxury product with an appreciation for design
- Entrepreneurial spirit
- Solution-oriented
- A professional, welcoming character and presentation
- Ability to generate customer delight
- Client-oriented with an excellent sense of service quality (go the extra mile spirit)
- Excellent communication skills
- Strong attention to detail
- Team-oriented; โwin-togetherโ mentality
- Ability to work autonomously
- Strong problem-solving skills
- Displays strong organizational skills and follow-through
- Technologically savvy
- Ability to work a flexible schedule based on business needs, which includes mornings/ evenings, weekends, and holidays
Languages: Foreign Languages a plus
Essential Physical Requirements
- Lift and/or move up to approximately 50 pounds frequently
- Bending/stooping/kneeling required-frequently
- Climbing ladders โ occasionally
- Routine standing for duration of shift (up to 8 hours)
BENEFITS JUST FOR YOU
We offer a comprehensive range of benefits to our valued associates. Depending on your positionand your location, here are a few highlights of what you might be eligible for:
- A generous employee discount
- Weekly Sales Bonus Structure
- Tax-free commuter benefits
- Employee referral program
- Company-provided housing for duration of assignment
OUR COMMITMENT
The compensation for this position ranges from $24-$26 per hour in addition to a weekly sales bonus structure. The rate of pay offered will be dependent upon candidatesโ relevant skills and experience.
Vilebrequin is an equal opportunity employer.We are committed to equal employment opportunity regardless of race, color, religion, sex, pregnancy, sexual orientation, gender identity and/or expression, marital status,age, national origin,disability, genetic information, veteran status, or any other status protected by federal, state, or local law.
DISCLAIMER
This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of the employer.
Note: This document serves only as a sample of job duties and responsibilities and does not include an exhaustive list of all performance requirements.
Store Manager - Rolling Meadows, IL
Employment Type: Full-Time
Location: Rolling Meadows, Illinois (local candidates within the state preferred)
The Store Manager is responsible for leading all aspects of store operations, driving sales performance, and delivering an exceptional customer experience. This role requires a hands-on leader who can build and develop a high-performing team while ensuring operational excellence and adherence to company standards.
Key Responsibilities
- Oversee day-to-day store operations to ensure compliance with all company policies, procedures, and brand standards.
- Lead all staffing activities, including recruiting, hiring, onboarding, scheduling, coaching, and performance management.
- Develop, mentor, and motivate store team members to achieve individual and team goals.
- Implement and maintain operational best practices to improve efficiency, reduce shrink, and enhance the overall customer experience.
- Monitor store sales performance, inventory levels, and key operational metrics; identify opportunities and execute action plans to drive revenue and profitability.
- Ensure visual merchandising and store presentation align with company guidelines.
- Partner with cross-functional teams (Operations, HR, Finance, Training, etc.) to align store performance with company objectives.
- Support new store openings and stabilization efforts as assigned, which may include temporary travel or on-site support.
Training & Development Path
- Headquarters Training (Approx. 2 months)
- Immersive training focused on company culture, operational standards, systems, and leadership fundamentals.
- In-Store Management Training (Approx. 1 month)
- Hands-on experience at an established store to apply operational and leadership skills in a live retail environment.
- Upon successful completion of the training program and evaluation, candidates will be assigned as Store Managers for local stores.
Qualifications
- Minimum 1 year of retail or store management experience preferred.
- Proven leadership skills with the ability to inspire, direct, and develop a team.
- Strong execution, organizational, and problem-solving abilities.
- High level of accountability, adaptability, and resilience in a fast-paced environment.
- Demonstrated long-term interest in a career in retail management.
Language
- Fluency in English required.
- Mandarin language skills are a plus.
Eligibility Requirements
- Valid U.S. driverโs license and ability to commute independently to the assigned store and training locations.
- Legal authorization to work in the United States.
Compensation & Incentives
- Base Salary: $78,000 annually
- Quarterly Performance Bonus: Up to 10% based on individual and store results.
- Quarterly Store Net Profit Bonus: Additional incentive tied to store financial performance.
- Relocation Assistance: Monthly assistance available for up to 3 years, as applicable.
Overview
The Store Manager leads the overall store business objectives, including the achievement of sales and profitability goals. The store manager will have oversight of all store operations, as well as, recruiting, hiring and development of all team members. This dynamic individual will demonstrate excellent relationship building skills, with both internal and external clients, to establish an exceptional service culture. This individual will serve as a David Yurman brand ambassador, engaging in opportunities that promote the product, vision and inspiration of the brand within the market.
The David Yurman Tysons Store Manager will be accountable for the following key deliverables:
Responsibilities
Achieve and/or Exceed Sales Plan
- Create and execute strategic initiatives to deliver the planned annual sales goals
- Lead, motivate and drive sales professionals to meet their sales goals and exceed the highest expectations for customer service
- Demonstrate sales leadership for associates by taking an active role on the selling floor to participate in clientele development, supervise and coach sales professionals and build local brand/store awareness. While present on the selling floor, the Store Manager will engage clients and endeavor to connect them with sales professionals to assist the clients with their purchases. Any selling activity by the Store Manager should be incidental to the Store Managerโs primary duties and must be kept to a minimum.
- Remain current and knowledgeable of industry trends, to determine strategic opportunities to maximize sales within the market.
- Partner with the Buying & Merchandising team to ensure product assortment is consistent with market needs and sales goals
- Monitor and measure all storesโ performance and provide to Corporate leaders a thorough understanding and reporting of issues, performance results, opportunities, and challenges particular to specific locations of responsibility, along with recommendations and action plans for improvement.
Clientele/Service Management
- Lead a culture focused on client satisfaction including resolution of customer services issues and empowerment of sales and operations associates to satisfy the client
- Ensure associates deliver goals for CRM data capture/clientele rapport building and collaborate on the development of strategic customer retention and acquisition goals
- Execute proactive strategic outreach with the goal of positioning and realizing future sales opportunities and exceeding customer expectations
- Model, coach and hold staff accountable for providing a positive and rewarding client experience in all customer interactions
- Guide store to ensure that client outreach and continued client development is executed on a regular basis with accountability practices in place for all sales professionals.
- Operations
- Deliver controllable expenses on and/or under expense budgets
- Ensure all company policies and procedures are communicated appropriately and followed by all store associates
- Establish a culture of inventory care and management by ensuring all inventory counts/audits is conducted in compliance with company standards.
- Maintain proper care standards for the product to ensure quality saleable condition
- Establish and maintain store opening and closing procedures and create staff work, meal and rest break schedules that ensure appropriate store coverage to meet the needs of the business and are consistent with Company policies and applicable laws.
- Embrace technology to enhance customer experience and create expectation with associates to utilize
- Ensure all security procedures are communicated appropriately and followed by all store associates
Talent Training and Development
- Recruit top candidates for all positions with a focus on hiring talent that embodies the spirit and standards of the David Yurman brand
- Develop and motivate staff through clear communication, goal setting and regular
- coaching opportunities
- Lead succession planning by training and developing store management team
- Manage compliance with all company policies and ensure that all procedures are being followed for required disciplinary action
- Identify training needs and develop growth potential of each staff member
Qualifications
- Searching for an entrepreneurial minded business operator
- Positive leader with strong sales background
- Language skills (Spanish) are a plus
- Well networked into the High Net Worth individual, and the local philanthropy scene
- Client centric leader; exceptional clientele, customer relationship building skills with the ability to lead a luxury service culture
- Work Experience: 5+ years retail sales management experience in a similar role, preferably within a high-end luxury accessories boutique, experience opening a new store preferred but not required
- Brings passion and enthusiasm, strong communication skills (written and verbal) required, with an emphasis on motivating talent to achieve goals
- Ability to manage multiple tasks in a fast-paced environment
- Proven ability to manage high volume and inventory with an emphasis on driving results
- Strong community relations
- Fine Jewelry and or Fine Watch experience preferred, but not required
- Flexibility to work in various roles based on business needs (i.e., on the sales floor, operations, etc.)
- Flexibility to work non-traditional hours, including days, nights, weekends and holidays.
Estimated Salary Range: $110,000-$140,000
Base pay is one component of David Yurmanโs total compensation package, which may also include the following for eligible employees: access to healthcare benefits, 401(k) plan, bonus, employee discounts, generous paid time off, sick time, and more.
Store Planner
Location: Velvet Corporate Office
Reports To: EVP โ Global Planning and Strategy
Position Summary
The Store Planner is responsible for ensuring that store inventory levels are aligned with each locationโs sales potential, productivity, and trends. This role builds and manages storeโlevel plans, partners closely with Merchandise Planning, Allocation, Replenishment, and Store Leadership, and plays a critical part in optimizing inventory to maximize sales, margin, and customer experience.
The ideal candidate is highly analytical, detailโoriented, and comfortable working crossโfunctionally in a fastโpaced, dataโdriven environment.
Key Responsibilities
Store Planning & Forecasting
- Develop and maintain storeโlevel sales, inventory, and receipt plans that support company financial goals.
- Analyze historical performance, current trends, and store attributes to determine optimal inventory levels by location.
- Identify opportunities to improve productivity, reduce overstock, and support regional and storeโspecific needs.
- Partner with Merchandise Planning to ensure store plans align with category strategies and financial targets.
Inventory Optimization
- Monitor store inventory levels to ensure alignment with sales trends, capacity, and productivity.
- Recommend inventory shifts, rebalances, and replenishment strategies to maximize sales and minimize stockouts or excess.
- Collaborate with Allocation and Replenishment to execute inventory strategies that support both preโseason and inโseason plans.
- Provide insights into store clustering, grading, and capacity to support more accurate planning and allocation.
Business Analysis & Reporting
- Deliver weekly and monthly reporting on store performance, inventory health, and key KPIs.
- Analyze store trends and identify risks and opportunities at the location, region, and chain level.
- Present findings and recommendations to crossโfunctional partners and leadership in a clear, actionable format.
CrossโFunctional Partnership
- Work closely with Merchandise Planning, Allocation, Replenishment, Store Operations, and Merchandising to ensure alignment on inventory strategies.
- Support new store openings, remodels, and closures with appropriate inventory planning and analysis.
- Partner with Store Leadership to understand qualitative insights that complement quantitative data.
Qualifications
- 2โ3 years of experience in store planning, allocation, merchandise planning, or a related retail planning function.
- Bachelorโs degree in business administration, Finance, Accounting, Fashion Merchandising, or a related field.
- Strong analytical skills with advanced Excel proficiency.
- Experience with planning or allocation and ERP systems (e.g., SAP, Blue Yonder, Shopify, Island Pacific, or similar) preferred.
- Ability to interpret data, identify trends, and translate insights into actionable recommendations.
- Strong communication and collaboration skills with the ability to influence crossโfunctional partners.
- Highly organized, detailโoriented, and able to manage multiple priorities in a fastโpaced environment.
- A proactive, solutionโoriented mindset with a passion for driving results.
What Success Looks Like
- Store inventory levels consistently aligned with sales potential and trend.
- Improved store productivity and reduced inventory imbalances.
- Strong partnership with Planning, Allocation, and Store teams.
- Clear, insightful reporting that drives better decisionโmaking.
- A disciplined, dataโdriven approach that strengthens store performance and customer experience.
Salary Range: $ 85,000.00 to $ 100,000.00.
Weโre building a world of health around every individual โ shaping a more connected, convenient and compassionate health experience. At CVS Healthยฎ, youโll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselvesย accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger โ helping to simplify health care one person, one family and one community at a time.
The Store Manager In Training (SMIT) job is a development focused role that is crafted to prepare you for a CVS Store Manager position.
The SMIT program is designed to enhance your career as a future store leader. We support your development towards the store manager role by participating in a self-paced, collaborative training over the span of 16 weeks.
We provide both virtual and hands on learning experiences to develop you as a leader. Our team of people, that support your growth toward your leadership career include: your District Leader, Human Resources Business Partner, Training Store Manager, and your Store Manager coach.
Some of the skills needed for this role are:
Communicate well verbally and in writing to support and lead your team.
Perform customer care duties to provide high levels of service.
Execute merchandising strategies to support store sales growth.
Manage the store inventory and assets to maintain profitability.
We are invested in your growth and anticipate that you will be as well. ย We expect our SMIT's to:
Actively engage with your leader in Key Learning Experiences to support you on your path to promotion during the structured program.
Support your store as management team member and lead in a manner that is consistent with CVS values and policies.
Engage your colleagues in support of the company's purpose of "helping people on their path to better health."
Be willing to accept promotion roles with the market that you work in.
Selection for the SMIT position does not guarantee promotion into a Store Manager position. ย Whether and when you are actually promoted to Store Manager is dependent on a variety of factors, including but not limited to performance and availability of openings.
ย Willingness to accept a promotion to Store Manager role at any location in the designated market.
ย Ability to transfer to other CVS Pharmacy stores located within the designated market.
ย Ability to work a schedule that may vary based on business needs.
ย High School diploma or GED
ย Bachelor's Degree
ย Retail management experience, or experience as a CVS Supervisor
A high school diploma or GED is required
- A four year college degree is preferred, or relevant work experience may be considered in lieu of a college degree.
Anticipated Weekly Hours
45Time Type
Full timePay Range
The typical pay range for this role is:
$18.50 - $28.67This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. ย The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. ย
ย
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in our comprehensive and competitive mix of pay and benefits โ investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:
Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
For more information, visitย anticipate the application window for this opening will close on: 05/16/2026
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
Weโre building a world of health around every individual โ shaping a more connected, convenient and compassionate health experience. At CVS Healthยฎ, youโll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselvesย accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger โ helping to simplify health care one person, one family and one community at a time.
The Store Manager In Training (SMIT) job is a development focused role that is crafted to prepare you for a CVS Store Manager position.
The SMIT program is designed to enhance your career as a future store leader. We support your development towards the store manager role by participating in a self-paced, collaborative training over the span of 16 weeks.
We provide both virtual and hands on learning experiences to develop you as a leader. Our team of people, that support your growth toward your leadership career include: your District Leader, Human Resources Business Partner, Training Store Manager, and your Store Manager coach.
Some of the skills needed for this role are:
Communicate well verbally and in writing to support and lead your team.
Perform customer care duties to provide high levels of service.
Execute merchandising strategies to support store sales growth.
Manage the store inventory and assets to maintain profitability.
We are invested in your growth and anticipate that you will be as well. ย We expect our SMIT's to:
Actively engage with your leader in Key Learning Experiences to support you on your path to promotion during the structured program.
Support your store as management team member and lead in a manner that is consistent with CVS values and policies.
Engage your colleagues in support of the company's purpose of "helping people on their path to better health."
Be willing to accept promotion roles with the market that you work in.
Selection for the SMIT position does not guarantee promotion into a Store Manager position. ย Whether and when you are actually promoted to Store Manager is dependent on a variety of factors, including but not limited to performance and availability of openings.
ย Willingness to accept a promotion to Store Manager role at any location in the designated market.
ย Ability to transfer to other CVS Pharmacy stores located within the designated market.
ย Ability to work a schedule that may vary based on business needs.
ย High School diploma or GED
ย Bachelor's Degree
ย Retail management experience, or experience as a CVS Supervisor
A high school diploma or GED is required
- A four year college degree is preferred, or relevant work experience may be considered in lieu of a college degree.
Anticipated Weekly Hours
45Time Type
Full timePay Range
The typical pay range for this role is:
$18.50 - $28.67This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. ย The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. ย
ย
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in our comprehensive and competitive mix of pay and benefits โ investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:
Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
For more information, visitย anticipate the application window for this opening will close on: 04/10/2026
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
Weโre building a world of health around every individual โ shaping a more connected, convenient and compassionate health experience. At CVS Healthยฎ, youโll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselvesย accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger โ helping to simplify health care one person, one family and one community at a time.
The Store Manager In Training (SMIT) job is a development focused role that is crafted to prepare you for a CVS Store Manager position.
The SMIT program is designed to enhance your career as a future store leader. We support your development towards the store manager role by participating in a self-paced, collaborative training over the span of 16 weeks.
We provide both virtual and hands on learning experiences to develop you as a leader. Our team of people, that support your growth toward your leadership career include: your District Leader, Human Resources Business Partner, Training Store Manager, and your Store Manager coach.
Some of the skills needed for this role are:
Communicate well verbally and in writing to support and lead your team.
Perform customer care duties to provide high levels of service.
Execute merchandising strategies to support store sales growth.
Manage the store inventory and assets to maintain profitability.
We are invested in your growth and anticipate that you will be as well. ย We expect our SMIT's to:
Actively engage with your leader in Key Learning Experiences to support you on your path to promotion during the structured program.
Support your store as management team member and lead in a manner that is consistent with CVS values and policies.
Engage your colleagues in support of the company's purpose of "helping people on their path to better health."
Be willing to accept promotion roles with the market that you work in.
Selection for the SMIT position does not guarantee promotion into a Store Manager position. ย Whether and when you are actually promoted to Store Manager is dependent on a variety of factors, including but not limited to performance and availability of openings.
ย Willingness to accept a promotion to Store Manager role at any location in the designated market.
ย Ability to transfer to other CVS Pharmacy stores located within the designated market.
ย Ability to work a schedule that may vary based on business needs.
ย High School diploma or GED
ย Bachelor's Degree
ย Retail management experience, or experience as a CVS Supervisor
A high school diploma or GED is required
- A four year college degree is preferred, or relevant work experience may be considered in lieu of a college degree.
Anticipated Weekly Hours
45Time Type
Full timePay Range
The typical pay range for this role is:
$18.50 - $28.67This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. ย The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. ย
ย
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in our comprehensive and competitive mix of pay and benefits โ investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:
Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
For more information, visitย anticipate the application window for this opening will close on: 05/16/2026
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
Weโre building a world of health around every individual โ shaping a more connected, convenient and compassionate health experience. At CVS Healthยฎ, youโll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselvesย accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger โ helping to simplify health care one person, one family and one community at a time.
The Store Manager In Training (SMIT) job is a development focused role that is crafted to prepare you for a CVS Store Manager position.
The SMIT program is designed to enhance your career as a future store leader. We support your development towards the store manager role by participating in a self-paced, collaborative training over the span of 16 weeks.
We provide both virtual and hands on learning experiences to develop you as a leader. Our team of people, that support your growth toward your leadership career include: your District Leader, Human Resources Business Partner, Training Store Manager, and your Store Manager coach.
Some of the skills needed for this role are:
Communicate well verbally and in writing to support and lead your team.
Perform customer care duties to provide high levels of service.
Execute merchandising strategies to support store sales growth.
Manage the store inventory and assets to maintain profitability.
We are invested in your growth and anticipate that you will be as well. ย We expect our SMIT's to:
Actively engage with your leader in Key Learning Experiences to support you on your path to promotion during the structured program.
Support your store as management team member and lead in a manner that is consistent with CVS values and policies.
Engage your colleagues in support of the company's purpose of "helping people on their path to better health."
Be willing to accept promotion roles with the market that you work in.
Selection for the SMIT position does not guarantee promotion into a Store Manager position. ย Whether and when you are actually promoted to Store Manager is dependent on a variety of factors, including but not limited to performance and availability of openings.
ย Willingness to accept a promotion to Store Manager role at any location in the designated market.
ย Ability to transfer to other CVS Pharmacy stores located within the designated market.
ย Ability to work a schedule that may vary based on business needs.
ย High School diploma or GED
ย Bachelor's Degree
ย Retail management experience, or experience as a CVS Supervisor
A high school diploma or GED is required
- A four year college degree is preferred, or relevant work experience may be considered in lieu of a college degree.
Anticipated Weekly Hours
45Time Type
Full timePay Range
The typical pay range for this role is:
$18.50 - $28.67This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. ย The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. ย
ย
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in our comprehensive and competitive mix of pay and benefits โ investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:
Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
For more information, visitย anticipate the application window for this opening will close on: 05/16/2026
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
Weโre building a world of health around every individual โ shaping a more connected, convenient and compassionate health experience. At CVS Healthยฎ, youโll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselvesย accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger โ helping to simplify health care one person, one family and one community at a time.
The Store Manager In Training (SMIT) job is a development focused role that is crafted to prepare you for a CVS Store Manager position.
The SMIT program is designed to enhance your career as a future store leader. We support your development towards the store manager role by participating in a self-paced, collaborative training over the span of 16 weeks.
We provide both virtual and hands on learning experiences to develop you as a leader. Our team of people, that support your growth toward your leadership career include: your District Leader, Human Resources Business Partner, Training Store Manager, and your Store Manager coach.
Some of the skills needed for this role are:
Communicate well verbally and in writing to support and lead your team.
Perform customer care duties to provide high levels of service.
Execute merchandising strategies to support store sales growth.
Manage the store inventory and assets to maintain profitability.
We are invested in your growth and anticipate that you will be as well. ย We expect our SMIT's to:
Actively engage with your leader in Key Learning Experiences to support you on your path to promotion during the structured program.
Support your store as management team member and lead in a manner that is consistent with CVS values and policies.
Engage your colleagues in support of the company's purpose of "helping people on their path to better health."
Be willing to accept promotion roles with the market that you work in.
Selection for the SMIT position does not guarantee promotion into a Store Manager position. ย Whether and when you are actually promoted to Store Manager is dependent on a variety of factors, including but not limited to performance and availability of openings.
ย Willingness to accept a promotion to Store Manager role at any location in the designated market.
ย Ability to transfer to other CVS Pharmacy stores located within the designated market.
ย Ability to work a schedule that may vary based on business needs.
ย High School diploma or GED
ย Bachelor's Degree
ย Retail management experience, or experience as a CVS Supervisor
A high school diploma or GED is required
- A four year college degree is preferred, or relevant work experience may be considered in lieu of a college degree.
Anticipated Weekly Hours
45Time Type
Full timePay Range
The typical pay range for this role is:
$18.50 - $28.67This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. ย The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. ย
ย
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in our comprehensive and competitive mix of pay and benefits โ investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:
Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
For more information, visitย anticipate the application window for this opening will close on: 05/16/2026
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
The Assistant Store Manager helps maintain a clean, well-organized store with a customer-first focus. At the direction and delegation of the Store Manager, the Assistant Store Manager assists with supervision of store employees, management and presentation of merchandise, completion of paperwork, and preparation of deposits. The Assistant Store Manager also performs stocking and cashiering functions, and performs other duties as necessary to maximize profitability and customer satisfaction while protecting company assets and reducing losses.
Duties and Essential Job Functions:
- Provide superior customer service leadership; greet and assist customers, and operate cash register and scanner to itemize the customer's purchase.
- Open and close the store a minimum of two days per week.
- Assist Store Manager with scheduling employees, providing adequate training for employees, conducting safety meetings, and ensuring employee compliance with company policies and procedures.
- Follow company work processes to manage merchandise, including receiving, unpacking, stocking, restocking and rotating merchandise on shelves and building merchandise displays.
- Assist in maintaining accurate inventory levels by controlling damages, markdowns, scanning, paperwork, and facility controls.
- Assist in implementation and maintenance of planograms; ensure merchandise is presented according to established practices and Store Manager direction.
- Assist in ensuring financial integrity of the store through strict cashier accountability, key control, adherences to company security practices and cash control procedures; authorize and sign for refunds and overrides, count register tills, and deposit money in bank.
- Assist with management of the store in the Store Manager's absence.
Knowledge and Skills:
- Effective interpersonal, written and oral communication skills.
- Ability to solve problems and deal with a variety of situations.
- Good organization skills with attention to detail.
- Ability to read and interpret documents such as diagrams, safety rules, operating and maintenance instructions, and procedures manuals.
- Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.
- Ability to perform cash register functions and generate reports.
- Knowledge of cash, facility, and safety control policies and practices.
- Knowledge of cash handling procedures including cashier accountability and deposit control.
- Ability to drive own vehicle to the bank to deposit money.
Work Experience and/or Education:
- High school diploma or equivalent strongly preferred.
- One year of experience in a retail environment and six months supervisory experience preferred.
Working Conditions:
- Frequent walking and standing
- Frequent bending, stooping, and kneeling to run check out station, stock merchandise and unload trucks; which may also require the ability to push and/or pull rolltainers for stocking merchandise
- Frequent handling of merchandise and equipment such as handheld scanners, pricing guns, box cutters, merchandise containers, two-wheel dollies, U-boats (six-wheel carts), and rolltainers
- Frequent and proper lifting of up to 40 pounds; occasional lifting of up to 55 pounds
- Occasional climbing (using step ladder) up to heights of six feet
- Fast-paced environment; moderate noise level
- Occasional exposure to outside weather conditions
- Occasional or regular driving/providing own transportation to make bank deposits, attend management meetings and travel to other Dollar General stores.
Dollar General Corporation is an equal opportunity employer.