Rok Lending Jobs in Usa

Caroline Lending LLC is seeking an Operations Coordinator to join our growing team in Houston. This role is ideal for a highly organized, tech-savvy individual who enjoys working in a fast-paced, digital environment where accuracy, problem-solving, and initiative are valued every day.

Caroline Lending is a direct commercial real estate lender originating construction and land development loans in 17 states. We’re not brokers—we’re operators. Every loan, property, and borrower is managed through in-house data systems and digital workflows. Our environment is collaborative, transparent, and powered by technology.

What You’ll Do

• Manage and update in-house data systems (FileMaker Pro, Excel, and proprietary tools).
• Track and document details of active loans, insurance policies, and construction projects.
• Communicate with borrowers, vendors, and internal teams through Outlook and other digital platforms.
• Coordinate and verify documents across multiple parties to ensure accuracy and compliance.
• Assist with expense tracking, project monitoring, and operational reporting.
• Learn new processes quickly and continuously improve them.

What We’re Looking For

• Proficiency with Microsoft Excel, Word, and Outlook (intermediate to advanced level).
• Comfort working in database environments (FileMaker experience a plus).
• Detail-oriented mindset with strong organizational and problem-solving skills.
• Ability to work independently, manage multiple priorities, and meet deadlines.
• Excellent written and verbal communication skills.
• Strong sense of ownership and intellectual curiosity—someone who enjoys figuring things out.

About the Environment

We operate in a bright, open office at Greenway Plaza with a collaborative, results-driven culture. We invest heavily in technology and training, and we value intelligence and initiative over credentials or titles. If you thrive on learning and enjoy making systems run more efficiently, you’ll fit right in here.

Why You’ll Love Working Here

• High-tech tools and a flat, collaborative structure.
• Competitive compensation with room to grow.
• Real responsibility from day one—your work directly impacts our lending operations.
• An energetic, modern environment where people take pride in precision and performance.

Application Note

Local Houston applicants only, please. This is an in-office position located at Greenway Plaza.

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• Prepare to gain a comprehensive understanding of the private lending organization by interacting with Regional Lending Managers, Private Lending Underwriters, Credit, Legal, Global Client Financing, and other operations teams in the Americas, EMEA and Asia
  
• Partner with PWM PWAs and WMPS to assist clients in the application, origination and ongoing servicing of loans within the portfolio
  
• Showcase strong control and risk management strategies to ensure compliance with client's Bank USA (the most regulated entity at client) while still providing excellent client service to PWM and Institutional clients
  
• Develop strategies and opportunities for process efficiencies to reduce manual tasks while increasing control in a rapidly growing business
  
• Proven client service skills, teamwork and a sense of urgency to fulfill time sensitive and highly confidential tasks
  
• Ability to develop and nurture relationships with senior business leaders within cross divisional a team
  
• Self-motivated and proactive team player who takes ownership and accountability for projects, has strong organizational skills as well as the ability to effectively manage competing priorities
  
• Flexible and able to work well under pressure in a team environment
  
• Bachelor's Degree
  

Description

Secured Lending Commercial Specialist will be responsible for providing the information needed to order and review appraisals, environmental and feasibility studies. In addition, a Secured Lending Commercial Specialist will input floor plans, manage construction project files, handle project funding and advise on project progress.

Below is a list of essential functions of this position. Additional responsibilities may be assigned in the position.

KEY RESPONSIBILITIES

• Request appraisals
• Appraisal Reviews - Internal and External
• Construction Draw Monitoring
• Environmental Reviews
• Floorplan Additions/Validation

ATTITUDES

Builds positive relationships with internal and external clients by valuing other's feelings and rights in both words and actions, and embracing other's unique beliefs, backgrounds, and perspectives by demonstrating:

• Respect: Speak to others with kindness, and fairness
• Client Focus: Deliver consistent, high-quality service that builds trust and loyalty
• Inclusion: Encourage diverse viewpoints in decision making

BEHAVIORS

Demonstrates strong business ethics and honest behaviors and the ability to positively influence and work with others to achieve excellent results by demonstrating:

• Leadership: Demonstrate ability to positively influence others to achieve
• Integrity: Strong business ethics and honest behavior
• Collaboration: Works positively with others to produce the best results
• Volunteerism: A visible presence in serving our communities

COMPETENCIES

Reflects skill, good judgement, positive conduct, and personal responsibility for assigned areas. Seeks to implement and leverage services and technologies that create efficiencies by demonstrating:

• Accountability: Take responsibility for assigned duties and actions
• Innovation: Think creatively for better processes to create efficient workflow
• Professionalism: Be respectful, use good judgment, and have a positive attitude

POSITION LEVEL(S) EXPECTATIONS (if applicable)

• Secured Lending Commercial Specialist I: will focus on residential 1-4 family appraisals, appraisal ordering, and floor plan additions.
• Secured Lending Commercial Specialist II: will also handle commercial appraisals and construction funding for loans under $1 million. In addition to the previous tasks.
• Secured Lending Commercial Specialist III: will handle any commercial appraisals and construction funding for loans over $1 million. In addition to previous tasks.

SEEKS PROFESSIONAL DEVELOPMENT OPPORTUNITIES

Complete appraisal webinars and research on appraisal regulations. Be willing to participate in CNB Academy leadership trainings.

Requirements

QUALIFICATIONS, EDUCATION, & EXPERIENCE

To perform this position successfully, an individual must be able to perform each essential position requirement satisfactorily and a skills inventory is listed below. A high school diploma or general education degree (GED) is required. A background screening will be conducted.

• LANGUAGE SKILLS: Ability to read, comprehend, and interpret documents. Possesses professional communication and interpersonal skills to write and speak effectively both one-on-one and before groups of clients or employees of the organization. Ability to communicate to clients directly and effectively.
• TECHNOLOGY SKILLS: Ability to utilize telephone systems and possess good digital literacy including email, internet and intranet use. Ability to learn core transaction systems, appraisal tracking systems and any other computer programs pertinent to performing job duties.
• MATHEMATICAL SKILLS: Ability to add, subtract, multiply, and divide in all units of measure. Ability to understand basic budgets and adjust for construction costs.
• REASONING ABILITY: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to solve challenging problems involving several variables in a standardized situation.
• PHYSICAL DEMANDS AND WORK ENVIRONMENT: The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this position.

This position operates in a professional office environment with considerable time spent at a desk using office equipment such as computers, phones, and printers. Noise level is moderate with moderate communication and interactions with others. Ability to travel on occasion to all market areas and attend seminars or training sessions offsite.

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

DISCLAIMER: This job description is not an exclusive list of responsibilities and duties. They may change at any time without notice.

BENEFITS

• Medical, Dental, Vision & Life Insurance
• 401K with company match
• Paid Time Off & Recognized Holidays
• Leave policies
• Voluntary Benefit Options (Life, Accident, Critical Illness, Hospital Indemnity & Pet)
• Employee Assistance Program
• Employee Health & Wellness Program
• Special Loan and Deposit Rates
• Gradifi Student Loan Paydown Plan
• Rewards & Recognition Programs and much more!

Eligibility requirements apply.

CNB Bank is an equal opportunity employer and all applicants are considered based on qualifications without regard to sex, race, color, ancestry, religious creed, national origin, sexual orientation, gender identity, physical disability, mental disability, age, marital status, disabled veteran or Vietnam era veteran status. CNB Financial Corporation is an Affirmative Action Employer and is committed to fostering, cultivating and preserving a culture of diversity and inclusion.

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Family office with a 50+ year reputation, headquartered in Aventura, specializing in real estate loans of $5,000,000 and up, is seeking an experienced Underwriter to join our team. The ideal candidate will have a minimum of 2 years of underwriting experience and a strong understanding of loan compliance and financial risk assessment.

This is an excellent opportunity for a detail-oriented professional who has a passion for real estate and a talent for analyzing complex financial information.

Qualifications

• Minimum of 2 years of experience in real estate or private lending underwriting.
• Strong analytical skills with the ability to assess credit, collateral, and cash flow.
• Excellent communication skills with the ability to convey complex information clearly.
• Highly organized and detail-oriented, able to manage multiple loans simultaneously.
• Solid knowledge of finance, real estate, and underwriting criteria.
• Understanding of loan structures, compliance, and due diligence requirements.
• Proven track record of accuracy and sound underwriting judgment.

Responsibilities

• Review loan applications and conduct comprehensive financial analysis.
• Evaluate borrower creditworthiness, collateral strength, and overall loan risk.
• Analyze financial statements, rent rolls, appraisals, and other due diligence items.
• Ensure all loans meet internal guidelines and regulatory compliance standards.
• Collaborate with originators, brokers, and third-party vendors to ensure timely and complete loan submissions.
• Provide clear recommendations and maintain thorough underwriting documentation.
• Stay informed about current market trends, lending practices, and regulatory updates.

Education & Experience

• Bachelor’s degree in Finance, Real Estate, Business, or a related field.
• Minimum 2 years of prior experience in real estate underwriting or a related role.

Senior Loan Officer

Thrive Lending | Non-Del Mortgage Brokerage | Multi-State Platform

About Thrive Lending

Thrive Lending is a modern mortgage brokerage built for high-performing Loan Officers who want elite compensation, operational support, and real growth leverage.

We are a Non-Delegated brokerage with the ability to fund loans in-house, giving our Loan Officers the flexibility of a broker model with the speed and control of direct funding.

Currently licensed in:

CA, WA, ID, CO, TX, GA, TN, AL, FL, OH, VA, OK, KY, NC, MS

Our vision: Scale from $125M+ in funded volume to $1B+ by attracting and supporting top-tier sales talent.

Why Senior Loan Officers Join Thrive

1⃣ Elite Compensation Structure

• 200 bps Loan Officer comp
• 50 bps company margin
• $500 revenue share per closed loan from referred LOs ($200 for loans under $200K)

You keep control of your production while building long-term residual income.

2⃣ In-House Processing

• Dedicated processing support
• Faster turn times
• Cleaner files
• Better communication
• Allows you to focus on sales, not babysitting files

3⃣ Non-Del Broker Model (With In-House Funding)

• Competitive rates
• Multiple lender flexibility
• Control over loan structure
• Speed and pricing power to win more deals

4⃣ Modern Sales Platform

• CRM systems and AI tools
• Proven daily lead generation structure
• Sales coaching & weekly training
• Structured production framework
• Recruiting support if you want to build a team

This is not a “sink or swim” brokerage. We help Loan Officers grow.

5⃣ Leadership That Produces

Thrive is led by active top-producing leadership who understand:

• Market cycles
• Recruiting
• Sales psychology
• Lead generation
• Scaling a pipeline

You are not reporting to executives who have never originated loans.

Who This Is For

We are looking for experienced Loan Officers who:

Close $10M+ annually (preferred)

Have an established referral network

Want higher compensation

Want to scale beyond personal production

Value culture, accountability, and growth

Are licensed in one of our current states

What You’ll Gain

• Higher net income
• Strong operational backing
• Ability to build a team under you
• Revenue share income
• A growth-minded culture
• Clear path to leadership opportunities

What This Is Not

Not for brand new LOs

Not for hobby producers

Not for those looking for a salary

This is a performance-driven platform built for professionals.

How to Apply

If you are a producing Loan Officer ready to increase your income and scale your business:

Send a direct message or apply through LinkedIn.

All conversations are confidential.

Position Summary

The Appraisal Coordinator is responsible for managing and facilitating the appraisal process from order to completion to ensure timely and accurate loan processing. This role serves as the liaison between loan officers, processors, borrowers, appraisal management companies (AMCs), and appraisers to ensure all appraisal-related requirements are met in compliance with company guidelines and regulatory standards.

The ideal candidate is detail-oriented, highly organized, and thrives in a fast-paced mortgage lending environment.

Key Responsibilities

• Order appraisals through approved AMCs and appraisal vendors.
• Monitor appraisal timelines to ensure reports are received within required turn times.
• Communicate with appraisers and AMCs regarding scheduling, status updates, and revisions.
• Review completed appraisal reports for completeness, accuracy, and compliance.
• Coordinate correction requests and appraisal reconsiderations when necessary.
• Update LOS (Loan Origination System) with appraisal status and documentation.
• Ensure compliance with AIR (Appraiser Independence Requirements) and other regulatory guidelines.
• Collect and track appraisal invoices and fees.
• Provide status updates to loan officers, processors, and management.
• Maintain appraisal tracking logs and pipeline reports.
• Escalate delays or issues to management as needed.
• Support post-closing appraisal documentation when required.

Qualifications

• 1–3 years of mortgage industry experience preferred.
• Experience with appraisal coordination or loan processing strongly preferred.
• Knowledge of appraisal process and mortgage lending guidelines.
• Familiarity with LOS systems (Encompass, Calyx, etc.).
• Strong organizational and time management skills.
• Ability to manage multiple files simultaneously.
• Detail-oriented with strong problem-solving skills.
• Proficiency in Salesforce.

Job Type: Full-time

Pay: $25.00 - $27.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Vision insurance

Work Location: In person

United Mortgage Lending LLC is looking for driven, motivated individuals ready to start a rewarding career in the mortgage industry. Our Mortgage Loan Officer Trainee Program is designed to provide hands-on training, mentorship, and support as you work toward becoming a fully licensed Mortgage Loan Officer (MLO).

If you're competitive, people-oriented, and excited about earning potential tied to performance, this is your opportunity to build a long-term career with unlimited income potential.

What You’ll Do

As a Mortgage Loan Officer Trainee, you will:

• Train to obtain your NMLS license (company guidance provided)
• Learn the mortgage origination process from start to finish
• Assist licensed Loan Officers with borrower applications and documentation
• Follow up with leads and prospective clients
• Build relationships with Realtors and referral partners
• Develop sales, negotiation, and communication skills
• Provide excellent customer service throughout the loan process
• Gain real-world experience in a fast-paced, performance-driven environment

Voyage Home Loans is a growing, relationship-driven mortgage brokerage seeking experienced, business-minded Mortgage Loan Originators to join our platform. We are seeking an experienced, licensed Mortgage Loan Originator to join our team in a fully remote capacity, supporting our Florida lending market.

This role is designed for a self-directed, relationship-driven producer who operates independently and builds business through trust-based partnerships. This is a relationship-driven role rather than a lead-dependent or call-center environment. While occasional in-house opportunities may arise, success in this role is built through personal production, professionalism, and consistent execution within a structured lending platform.

Candidates must be comfortable operating remotely with minimal supervision while maintaining high standards of communication, accountability, and follow-through.

We’re looking for originators who enjoy growing alongside a brand, not just plugging into one.

The Opportunity

This role is ideal for originators who:

• Enjoy building and nurturing referral relationships
• Appreciate being part of a growing platform with a long-term vision
• Take pride in representing a professional brand in the community
• Value independence supported by structure and systems
• Are motivated by both personal production and brand growth
• Value protecting and enhancing their professional reputation through consistent execution

Voyage supports business development through select events, networking opportunities, and brand-building initiatives within the Florida market, and we welcome originators who enjoy participating in these efforts as part of their growth strategy.

Why Originators Join Voyage

• Opportunity to grow alongside a developing brand
• Visibility and influence in shaping local market presence
• Clean systems and disciplined operations
• Operational and transaction support to enhance execution
• Freedom to build your business with structure — not micromanagement

$95,000 at plan earnings

• Proactively stay abreast of mortgage industry trends and lending rate sheets; maintain strong relationships with mortgage lending sources / mortgage bankers, and establish referral relationships with real estate professionals
  
• Submit application file to lenders in order to apply on the homeowners’ behalf
  
• Meet with potential applicants and buyers to determine each client’s specific lending or refinance needs
  
• Shop for competitive mortgage rates and interest rates, and negotiate terms with various lenders to find ideal mortgage lender for the applicant
  
• Gather documents such as applicant’s credit history, income and employment verification, assets and liabilities, and background check to determine creditworthiness
  

• Originate and manage residential mortgage loans from consultation through closing with a strong focus on compliance, execution, and client experience
• Conduct thorough borrower consultations to assess financial profile, lending needs, and appropriate loan structure
• Structure and submit complete, high-quality loan files through Voyage’s approved lender partners using Arive
• Educate borrowers on loan products, pricing, underwriting guidelines, and the lending process
• Proactively gather and review borrower documentation to ensure file quality and underwriting readiness
• Build and maintain referral-based relationships with real estate professionals and industry partners
• Operate independently within Voyage Home Loans’ structured systems, compliance standards, and communication expectations
• Maintain compliance with licensing, continuing education, and regulatory requirements

• Up to date NMLS licensure or National Association of Mortgage Broker license or certification is required
  
• Must possess mortgage loan origination or loan officer experience: 5 years
  
• Comfortable with loan origination software and MS office
  
• Independently resourceful mindset with excellent communications, analysis, and time-management skills
  
• A bachelor’s degree is preferred in economics, business administration, banking, finance, or real estate law
  

• Active NMLS license is required
• Licensed in Florida, Indiana, or both
• 2+ years of active mortgage origination experience preferred
• Strong understanding of loan products, guidelines, and the end-to-end lending process
• Comfortable using loan origination software (Arive experience preferred)
• Ethical, client-focused, and relationship-driven approach
• Self-directed, organized, and business-minded

This role is best suited for originators who value independence, professionalism, and long-term brand alignment over volume-driven, lead-fed models.

Voyage Home Loans LLC is a state-licensed mortgage brokerage serving Indiana and Florida. We offer a full range of residential loan products — including conventional loans, new construction, refinances, and HELOCs.

Our mission is to make the lending process simple, transparent, and personalized, helping clients achieve homeownership with integrity and care. We value a business-minded spirit and collaboration, empowering team members to succeed while delivering exceptional service to every client.

Compensation details: 95 Yearly Salary

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Manager of Analytics

LENDING | ORIGINATIONS STRATEGY | CREDIT PERFORMANCE | DECISION ANALYTICS

Chicago, IL (Hybrid)

$115,000 – $130,000 + Bonus + Benefits

Are you an analytically sharp professional looking to own core lending strategy?

A growing financial services organization is hiring a Manager of Analytics to help shape originations strategy, from who to market to, to who progresses through underwriting, to how performance is monitored across the lending lifecycle.

This is a high-impact, cross-functional role where you will work across Credit, Sales, Operations, and Leadership to deliver insights that directly influence approval strategy, risk performance, and profitability.

The Role

As Manager of Analytics, you will sit within the Credit & Analytics function and play a key role in evolving credit acquisition and decision strategy.

You will analyze applicant and portfolio performance, evaluate underwriting or rule changes, and assess how strategic adjustments impact approval rates, risk exposure, and unit economics.

Key Responsibilities

• Analyze acquisition and approval performance across the lending funnel
• Evaluate the impact of underwriting or policy changes on portfolio risk and profitability
• Monitor early risk indicators and performance trends across originated accounts
• Develop KPIs and dashboards to track originations health and commercial outcomes
• Partner with model development teams on scorecards and decision strategies
• Collaborate cross-functionally with Sales, Operations, and Legal on strategic initiatives
• Present insights and recommendations to senior leadership

Your Skills & Experience

You will thrive in this role if you combine strong technical analytics with a commercial understanding of lending economics.

Essential

• 3 to 7 years of experience in credit analytics, lending strategy, or risk analytics
• Strong SQL proficiency and experience working with large datasets
• Experience with BI tools such as Tableau or Power BI
• Clear understanding of lending economics and risk trade-offs
• Experience analyzing customer acquisition, segmentation, or lifecycle performance
• Strong communication and stakeholder management skills

Preferred

• Experience working with underwriting models or credit decision systems
• Python or R experience
• Background in consumer lending or financial services

Benefits

Competitive salary plus annual bonus

Comprehensive medical, dental, and vision coverage

Hybrid working model

401(k) match with immediate vesting

Clear progression within a growing, analytics-driven lending organization

• 
  
  
• Advanced Customer Experience & Advisory Engagement:
  
  
• Deliver a highly personalized and consultative customer experience across inperson, phone, and digital channels.
  
  
• Conduct deeper financial conversations to understand short and longterm needs and recommend appropriate deposit, lending, and digital solutions.
  
  
• Serve as a primary point of contact for more complex customer relationships, partnering internally when additional expertise is needed.
  
  

• 
  
  
• Open and service consumer and smallbusiness (as authorized) accounts; complete account maintenance and ensure accuracy of documentation.
  
  
• Process deposits, withdrawals, payments, transfers, official checks, and related financial transactions.
  
  
• Assist with debit/ATM issuance, safedeposit access, check orders, foreign currency exchange (as applicable), and digital banking troubleshooting.
  
  

• 
  
  
• Lead or assist in originating consumer loans with emphasis on Home Equity Loans and Home Equity Lines of Credit (HELOCs).
  
  
• Analyze credit reports, debttoincome ratios, collateral, and applicant financials to inform product recommendations.
  
  
• Prepare and package loan applications, gather required documentation, and manage the loan process through approval, closing, and file completion.
  
  
• Stay informed on lending regulations, pricing structures, underwriting standards, and policy changes.
  
  
• Support credit administration, resolve exceptions, and maintain regulatory compliance for all lending activity.
  
  

• 
  
  
• Identify opportunities to expand relationships through product recommendations, financial education, and proactive outreach.
  
  
• Use available reports and tools to identify customer needs, product gaps, and targeted calling opportunities.
  
  
• Contribute to the achievement of business objectives by conducting internal and external sales calls and other business development activities.
  
  
• Refer customers to internal specialists (mortgage, commercial banking, wealth) to ensure a comprehensive financial experience.
  
  
• Meet and exceed assigned individual and branchlevel sales, service, and referral goals.
  
  

• 
  
  
• Research and resolve escalated or complex service issues, account discrepancies, loan questions, digital banking problems, and transaction disputes.
  
  
• Provide clear communication and followthrough to ensure customer confidence and satisfaction.
  
  

• 
  
  
• Maintain strong operational controls and adhere to Nicolet policies, regulatory requirements, and security protocols.
  
  
• Support branch operations including teller backup, vault duties, balancing, dualcontrol procedures, and audit preparation.
  
  
• Uphold confidentiality, fraud prevention protocols, and high standards of data integrity.
  
  

• 
  
  
• Collaborate with teammates to support branch goals, participate in daily huddles, and contribute to a positive and inclusive environment.
  
  
• Represent Nicolet in community events and build relationships that strengthen pipeline development and brand presence.
  
  
• Provide informal coaching and support for newer employees, especially on lending fundamentals.
  
  

• 
  
  
• Uphold Nicolet's philosophy and policies by maintaining appropriate controls to ensure full compliance with applicable laws and regulations, thereby fulfilling legal responsibilities and enhancing the quality of services provided by Nicolet.
  
  
• Understand and communicate the value of diversity within the workplace and to work successfully with others without regard to age, gender, race, sexual orientation, ethnicity, culture, religion, disability status, socioeconomic status or other non-job-related classification, including a commitment to Nicolet's policies on equal employment opportunities and non-discrimination with a willingness to pursue efforts of inclusion and respect toward different perspectives.
  
  
• Performs all other duties as assigned.
  
  

• 
  
  
• High school diploma or equivalent required; additional education in business or finance preferred.
  
  
• Minimum 2-3 years of banking experience, including personal banking or advanced teller responsibilities.
  
  
• Prior experience in consumer lending or foundational credit analysis strongly preferred.
  
  
• Demonstrated ability to meet sales, service, and referral goals.
  
  

• 
  
  
• Medical, Dental, Vision, & Life Insurance
  
  
• 401(k) with a company match
  
  
• PT0 & 11 1/2 Paid Holidays
  
  

At Community Financial System, Inc. (CFSI), we are dedicated to providing our customers with friendly, personalized, high-quality financial services and products. Our retail division, Community Bank, N.A., operates more than 200 customer facilities across Upstate New York, Northeastern Pennsylvania, Vermont and Western Massachusetts. Beyond retail banking, we also offer commercial banking, wealth management, investment management, insurance and risk management, and benefit plan administration.

Just as our employees are committed to helping our customers manage their finances, we're committed to our employees. After all, they make it happen for our customers every day.

To ensure our people can enjoy long and successful careers here at CFSI, we offer competitive compensation, great benefits, and professional development and advancement opportunities. As an equal-opportunity workplace and affirmative-action employer, we celebrate and support a diverse workplace for the benefit of all: our employees, customers and communities.

This position has designated lending authority and is responsible for reviewing Consumer loans for compliance.

Essential Responsibilities:

• Review Consumer loans via the Consumer LOS for quality assurance, adherence to compliance policies, regulatory polices (such as Fair Lending) underwriting, policies, and documentation requirements
• Review Consumer loans (including bank-wide employee loans) via the various Consumer loan platforms
• Perform credit analysis and investigations as outlined in bank policy and procedures
• Communicate loan decisions to customers in a timely manner
• Review exceptions and collaborate with supervisor and/or management to resolve
• Assist Supervisor(s) with testing loan system updates
• Assist Supervisors(s) with daily operations as they pertain to Direct Lending
• Assist Supervisor(s) with updating procedures as needed
• Provide periodic reports to Supervisor(s) and/or management
• Provide quality service to customers (internal and external), coworkers and management
• Comply with operating policies and procedures to maintain adequate controls and to ensure the Bank's adherence to outside regulatory agencies
• Assist with and absorb additional Direct Lending related functions resulting from a merger/acquisition
• Actively cross-sell other bank loan and deposit products
• Perform other duties as assigned or directed
• Maintain proficient knowledge of laws and regulations; demonstrate ongoing compliance with all laws and regulations applicable to position; ensure ongoing adherence to pertinent policies, procedures, and internal controls, and meet all job-specific training requirements in a timely manner

Ancillary Duties:

• May travel throughout branch network
• As an integral member of the Direct Lending Department, this position is responsible to assist the department, as well as the Bank, in achieving their goals

Education, Training and Requirements:

• High School Diploma or GED required
• Associates degree in a related field of study strongly preferred
• May be required to work nights, weekends and holidays
• Valid driver's license
• All applicants must be 18 years of age or older.

Skills:

• Keen attention to detail
• Proficient reading, writing, grammar and mathematical skills
• Proficient interpersonal relations and communicative skills
• Adaptable
• Flexible and understanding of change
• Positive attitude with lever-headed approach
• Creative thinker
• Collaborative
• Team player
• Good work ethic
• Ability to manage responsibilities well
• Able to maintain focus within an open floor plan office setting consisting of simultaneous professional conversations

Experience:

• Minimum of two (2) years' experience in a related field required
• Minimum of one (1) year of lending or underwriting experience highly preferred.

Hours: 40 hours/week

Compensation: Commensurate with experience plus potential for annual merit increase. In addition to your competitive salary, you will be rewarded benefits including: 11 paid holidays, paid vacation, Medical, Vision & Dental insurance, 401K with generous match, Pension, Tuition Reimbursement, Banking discounts and the list goes on!

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee may be required to stand, walk or sit. Use hands and fingers, handle or feel, reach with hands or arms, and speak and hear. The employee may occasionally be required to lift and or move up to 25 pounds. Specific vision abilities required by this job include close vision, and the ability to focus.

The Company is an Affirmative Action, Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, citizenship status, age, disability, genetic information, veteran status, or any other characteristic protected by applicable federal, state or local law.

The Company will make reasonable accommodations for qualified individuals with a disability. If you have a physical or mental impairment and would like to request an accommodation with respect to the application process, please contact the Human Resources Department.

At Community Financial System, Inc. (CFSI), we are dedicated to providing our customers with friendly, personalized, high-quality financial services and products. Our retail division, Community Bank, N.A., operates more than 200 customer facilities across Upstate New York, Northeastern Pennsylvania, Vermont and Western Massachusetts. Beyond retail banking, we also offer commercial banking, wealth management, investment management, insurance and risk management, and benefit plan administration.

Just as our employees are committed to helping our customers manage their finances, we're committed to our employees. After all, they make it happen for our customers every day.

To ensure our people can enjoy long and successful careers here at CFSI, we offer competitive compensation, great benefits, and professional development and advancement opportunities. As an equal-opportunity workplace and affirmative-action employer, we celebrate and support a diverse workplace for the benefit of all: our employees, customers and communities.

A Branch Manager is responsible for meeting the financial service needs of customers while supervising assigned branch staff and adhering to required staffing levels. It is the Branch Manager's responsibility to ensure the Branch is in compliance with operating policy and procedures.

A Branch Manager 1 will normally manage a branch office having between $15MM and $24.9MM in combined loans and deposits (excluding commercial loans) and a staff of up to six (6) FTE employee. Level could also be impacted by related experience and/or mortgage lending capacity. This position will have consumer lending authority and may have SBL (Small Business Lending) responsibilities.

• Ensure assigned branch is properly staffed and staff is trained to meet customer sales and service needs as well as branch objectives
• Lead in the selection of new personnel
• Review employee performance throughout the probationary period and on a regularly scheduled basis thereafter
• Manage and maximize performance levels of staff members through schedules, distribution of assignments and regular feedback
• Work with management to establish growth, sales and profit objectives
• Implement strategies to achieve goals assigned to the branch as established in the region's annual operating plan; assist in the development of the annual budget for the branch and adhere to budget parameters
• Consult with sales staff to establish specific sales and customer service goals; and provide results reports to staff
• Conduct regularly scheduled sales and customer service meetings (at least monthly)
• Serve as an active member of the customer service team and be held accountable for branch sales and lending performance
• Conduct "outside" sales and customer service calls on present and prospective customers within the branch office market area
• Conduct regularly scheduled sales and customer service meetings (at least monthly) with focus on having informed staff
• Establish and confirm all branch operations are performed in accordance with established bank policy and procedures, either directly or through appropriate supervision (i.e. cash balancing, dual control, etc.)
• Coordinate proper security, facility, and risk measures to minimize loss, and to ensure presentation of the branch.
• Monitor and review loans for appropriate risk rating to minimize risk rating changes by the bank's loan review processes
• Demonstrate cooperative efforts in working with other departments and within own branch while encountering similar behavior from staff
• Actively participate in the community as a reflection of the bank's goal for strong community involvement
• Handle advertising and contribution requests
• Integrate activities through communication with District Manager, Branch Administration, other management, etc.
• Other related duties as assigned or directed
• Maintain proficient knowledge of, and demonstrate ongoing compliance with all laws and regulations applicable to this position, ensure ongoing adherence to policies, procedures, and internal controls, and meet all training requirements in a timely manner

Education/Training:

• Associates Degree in Finance or Business or equivalent training preferred
• Specialized banking education, experience or training
• Valid Driver License

Skills:

• Proficient reading, writing, grammar and mathematics skills
• Excellent interpersonal relation and communication skills
• Evidence of positive and effective leadership qualities
• Thorough knowledge of the features and benefits of bank products and services
• Consumer lending knowledge and authority
• Working knowledge of Bank operating policies and procedures
• Must be able to consistently demonstrate the Company's core values: a strong work ethic, integrity, respect for others, responsibility, transparency and humility

Experience:

• Minimum five (5) years of related experience is normally required with at least one (1) year in a related lending position
• Minimum one (1) year of supervisory experience required
• All applicants must be 18 years of age or older

Other:

This position requires National Mortgage Licensing System ("NMLS") registration under the terms of The Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (The SAFE Act).

Hours: 40 hours/week

Compensation: Commensurate with experience plus potential for annual merit increase. In addition to your competitive salary, you will be rewarded benefits including: 11 paid holidays, paid vacation, Medical, Vision & Dental insurance, 401K with generous match, Pension, Tuition Reimbursement, Banking discounts and the list goes on!

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee may be required to stand, walk or sit. Use hands and fingers, handle or feel, reach with hands or arms, and speak and hear. The employee may occasionally be required to lift and or move up to 25 pounds. Specific vision abilities required by this job include close vision, and the ability to focus.

The Company is an Affirmative Action, Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, citizenship status, age, disability, genetic information, veteran status, or any other characteristic protected by applicable federal, state or local law.

The Company will make reasonable accommodations for qualified individuals with a disability. If you have a physical or mental impairment and would like to request an accommodation with respect to the application process, please contact the Human Resources Department.

At Community Financial System, Inc. (CFSI), we are dedicated to providing our customers with friendly, personalized, high-quality financial services and products. Our retail division, Community Bank, N.A., operates more than 200 customer facilities across Upstate New York, Northeastern Pennsylvania, Vermont and Western Massachusetts. Beyond retail banking, we also offer commercial banking, wealth management, investment management, insurance and risk management, and benefit plan administration.

Just as our employees are committed to helping our customers manage their finances, we're committed to our employees. After all, they make it happen for our customers every day.

To ensure our people can enjoy long and successful careers here at CFSI, we offer competitive compensation, great benefits, and professional development and advancement opportunities. As an equal-opportunity workplace and affirmative-action employer, we celebrate and support a diverse workplace for the benefit of all: our employees, customers and communities.

A Branch Manager is responsible for meeting the financial service needs of customers while supervising assigned branch staff and adhering to required staffing levels. It is the Branch Manager's responsibility to ensure the Branch is in compliance with operating policy and procedures.

A Branch Manager 1 will normally manage a branch office having between $15MM and $24.9MM in combined loans and deposits (excluding commercial loans) and a staff of up to six (6) FTE employee. Level could also be impacted by related experience and/or mortgage lending capacity. This position will have consumer lending authority and may have SBL (Small Business Lending) responsibilities.

• Ensure assigned branch is properly staffed and staff is trained to meet customer sales and service needs as well as branch objectives
• Lead in the selection of new personnel
• Review employee performance throughout the probationary period and on a regularly scheduled basis thereafter
• Manage and maximize performance levels of staff members through schedules, distribution of assignments and regular feedback
• Work with management to establish growth, sales and profit objectives
• Implement strategies to achieve goals assigned to the branch as established in the region's annual operating plan; assist in the development of the annual budget for the branch and adhere to budget parameters
• Consult with sales staff to establish specific sales and customer service goals; and provide results reports to staff
• Conduct regularly scheduled sales and customer service meetings (at least monthly)
• Serve as an active member of the customer service team and be held accountable for branch sales and lending performance
• Conduct "outside" sales and customer service calls on present and prospective customers within the branch office market area
• Conduct regularly scheduled sales and customer service meetings (at least monthly) with focus on having informed staff
• Establish and confirm all branch operations are performed in accordance with established bank policy and procedures, either directly or through appropriate supervision (i.e. cash balancing, dual control, etc.)
• Coordinate proper security, facility, and risk measures to minimize loss, and to ensure presentation of the branch.
• Monitor and review loans for appropriate risk rating to minimize risk rating changes by the bank's loan review processes
• Demonstrate cooperative efforts in working with other departments and within own branch while encountering similar behavior from staff
• Actively participate in the community as a reflection of the bank's goal for strong community involvement
• Handle advertising and contribution requests
• Integrate activities through communication with District Manager, Branch Administration, other management, etc.
• Other related duties as assigned or directed
• Maintain proficient knowledge of, and demonstrate ongoing compliance with all laws and regulations applicable to this position, ensure ongoing adherence to policies, procedures, and internal controls, and meet all training requirements in a timely manner

Education/Training:

• Associates Degree in Finance or Business or equivalent training preferred
• Specialized banking education, experience or training
• Valid Driver License

Skills:

• Proficient reading, writing, grammar and mathematics skills
• Excellent interpersonal relation and communication skills
• Evidence of positive and effective leadership qualities
• Thorough knowledge of the features and benefits of bank products and services
• Consumer lending knowledge and authority
• Working knowledge of Bank operating policies and procedures
• Must be able to consistently demonstrate the Company's core values: a strong work ethic, integrity, respect for others, responsibility, transparency and humility

Experience:

• Minimum five (5) years of related experience is normally required with at least one (1) year in a related lending position
• Minimum one (1) year of supervisory experience required
• All applicants must be 18 years of age or older

Other:

This position requires National Mortgage Licensing System ("NMLS") registration under the terms of The Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (The SAFE Act).

Hours: 40 hours per week

Compensation: Commensurate with experience plus potential for annual merit increase. In addition to your competitive salary, you will be rewarded benefits including: 11 paid holidays, paid vacation, Medical, Vision & Dental insurance, 401K with generous match, Pension, Tuition Reimbursement, Banking discounts and the list goes on!

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee may be required to stand, walk or sit. Use hands and fingers, handle or feel, reach with hands or arms, and speak and hear. The employee may occasionally be required to lift and or move up to 25 pounds. Specific vision abilities required by this job include close vision, and the ability to focus.

The Company is an Affirmative Action, Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, citizenship status, age, disability, genetic information, veteran status, or any other characteristic protected by applicable federal, state or local law.

The Company will make reasonable accommodations for qualified individuals with a disability. If you have a physical or mental impairment and would like to request an accommodation with respect to the application process, please contact the Human Resources Department.

We are changing FINANCE to finance CHANGE!

Climate First Bank is a Florida Benefit Corporation, state chartered, FDIC insured commercial bank. With now three physical branches in St Petersburg, Winter Park and Mount Dora and one digital branch, we are offering a full suite of banking products including personal and business banking and loan products (solar, residential, commercial, SBA and more). We are passionate about the environment, social issues and overall leaving our communities and the world better than we found it.

We want YOU to help us on this mission and are looking for exceptionally hard-working, passionate and bright new team members.

We are a team of growth focused, goal-oriented and competitive individuals. We collectively work hard to achieve our mission and growth-related milestones and continue to set and exceed new goals almost daily. We love what we do, and we love working with people who are just as excited about our objectives as we are!

Come join our lending team as an SBA Lender and take your career to a level unattainable in a traditional bank environment! The SBA Lender is responsible for meeting and exceeding budgeted deposit, fee income, and SBA lending goals. You will originate SBA 7 (a), SBA Express and 504 loan opportunities in your market footprint and own the loan process through the entire lifecycle of the loan.

The SBA Lender position is a hybrid position that, while primarily performed remotely, requires a presence in our markets to effectively perform deposit and cross-selling duties. Candidates must be local to one of our main markets (Orlando, Tampa Bay Area, Jacksonville) to be considered. Please send a resume to apply.

Job Responsibilities

• Develop and structure loan opportunities for Small Business Administration (SBA) eligible small and medium sized businesses.
• Review customer financials and manage according to SBA guidelines.
• Structure SBA loan proposals, complete initial underwriting, and prepare credit package in compliance with all applicable regulations and SBA Standard Operating Procedure guidelines.
• Determine applicant eligibility, gather, and assimilate information, create SBA specific Credit Memo and provide supporting documentation.
• Assist with loan package submissions to Underwriting and SBA, follow up with clients on any additional items requested during processing.
• Assist loan closing with processor, attorney, and client.
• Partner with bank officers to market other banking products and services, as applicable.
• Prepare periodic reports for management as needed.
• Perform all other general support and special projects requests as assigned.

Specific Requirements:

• Bachelor's degree in business finance or related field preferred.
• Documented background in banking/financial institution's government guaranteed lending program.
• 3+ years of SBA lending experience.
• Working knowledge of all government guaranteed lending products including SBA 7(a), SBA Express, SBA Small Loan, SBA 504, and USDA.
• Excellent written, communication, presentation, analytical and organizational skills.
• Effectively partner and communicate with internal departments, and customers.

Benefits:

• Competitive compensation
• Employer paid medical, vision and dental insurance
• Employer paid disability and life insurance
• 401k match
• Employee Stock Options
• Compelling incentive plans
• Employee only rates for certain loan products
• Working with an amazing team of dedicated and like-minded individuals!
• Being part of an exciting venture with amazing opportunities for growth and opportunities!

Physical Demands:

• Sustained standing and sitting.
• Frequent use of PC, including typing or sustained attention to monitor.
• Occasional lifting of basic office files or equipment up to 20 lbs.

Equal Opportunity Statement:

At Climate First Bank we truly believe that our people are our strength and the diverse talents they bring to our workforce are directly linked to our success. Diversity and inclusion are at the core of our values and mission. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

Equal Opportunity Employer/Disability/Veterans

E-Verify Statement:

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.

• 
  
• Attend to the needs of customer relationships and prospects seeking loans or lines of credit on terms that involve a varied amount of risk underwriting.
  
• Make decisions on loans and terms within lending limits or makes recommendations to the Senior Lending Officer.
  
• Manage portfolio within the terms approved and in conformity with bank's lending policy.
  
• Provide feedback to customers, where appropriate and within scope of expertise, concerning business management and financial matters to add value to relationships between the customer and bank.
  
• Develop new business by calling on prospects and customers for commercial loans with an emphasis on cross-selling bank products and services to establish a complete banking relationship between the customer and bank.
  
• Manage an on-going portfolio including but not limited to past dues, collateral exceptions, renewals, review and account management of overdrafts and collection activities, if necessary.
  
• Collect and analyze information that reflects the current financial position of customers and prospects with which analysis leads to a recommendation of credit structure and if appropriate closing the credit relationship.
  
• Participate in community affairs to contribute expertise, better understand the needs of the business community, increase the Bank's visibility and to enhance new business opportunities.
  
• Directs and manages work activity of administrative staff.
  
• Keep abreast of new regulations, policies and procedures relative to commercial lending and general economic trends.
  

• 
  
• High School Diploma or Equivalent/ Associate or Bachelor Degree in Finance, Accounting, Business Administration or similar
  
• 1-3 years of financial industry experience / 2-5 years Commercial Banking experience
  

Benefits:

• 
  
• Medical, Dental, Vision, & Life Insurance
  
• 401(k) with a company match
  
• PTO & 11 1/2 Paid Holidays
  

Enterprise Account Executive - Farmington, UT (Open to remote)

Why LoanPro:

“We want to change how the future of finance works. We’re working to change finance to be highly personalized. It changes who has access to capital. It changes personal finances. It can have a ripple effect on everything you do. LoanPro unlocks finance.” -Rhett Roberts, CEO

At LoanPro, we're more than just a fintech company—we’re transforming the lending landscape. With over $18 billion in loans managed across North America, LoanPro isn't just growing—it's leading the industry transformation.

How we do what we do:

“Steve Jobs was once asked what he was most proud of at Apple. Was it the iPhone? Was it the iPad? Steve Jobs replied it was the team that built Apple. That’s what I’m most proud of here at LoanPro- the team that builds LoanPro. We do what we do because of our people.” -Rhett Roberts, CEO

At the heart of our success are our exceptional employees, whose talent, passion, and dedication fuel the growth and profitability of our company. As a next-generation SaaS platform, we deliver core lending infrastructure that empowers mid-market and large lenders to operate more efficiently, quickly, and effectively. Our cloud-native solution helps clients streamline operations, enhance organization, and drive unparalleled performance in their lending processes.

What you’ll own:

LoanPro’s Enterprise Account Executive (EAE) is responsible for selling our cutting-edge loan management software to enterprise-level clients. The EAE will primarily focus on driving revenue growth by identifying and closing new business opportunities. The EAE will be responsible for the continuation of revenue growth for LoanPro. EAEs should be a specialist in LoanPro products and services in order to clearly communicate product value to customers and prospects. They work to understand the needs of prospects and determine whether our solutions can meet those needs. The EAE works with multiple internal teams to ensure the highest level of service is delivered to the current and future clients. They are a trusted resource for both internal and external clients. They develop relationships with prospects, acting as their main point of contact within LoanPro from initial outreach or AE handoff, through the sales process, to introducing them to Customer Success. They are also responsible for exemplifying excellent customer service and the Company core values, culture, policy and procedures at all times.

Essential Job Functions:

• Take ownership of deep learning about our software, its functions, and how it fulfills our customers' needs and how they use the product
• Identify and target potential enterprise-level clients in the financial services industry, fintech companies, and lending institutions.
• Develop and execute a strategic sales plan to meet and exceed revenue targets.
• Build and maintain strong relationships with key decision makers and stakeholders within target accounts.
• Understand the complex software as a service (SaaS) solutions and effectively communicate the value proposition to clients.
• Conduct in-depth product demonstrations and presentations to showcase the features and benefits of our loan management software.
• Collaborate with internal teams, including sales engineers and customer success managers, to ensure successful implementation and customer satisfaction.
• Stay up-to-date with industry trends, competition, and market developments.
• Attend trade shows, client visits, and industry events to network and generate new leads.
• An essential function of this role requires onsite work to collaborate with other team members. Remote work can be conducted at managers discretion and in accordance with company hybrid policy.

Responsibilities / Duties / Tasks:

• Communicate with potential and current clients at to understand customer goals, challenges, project requirements, timeline, budget, and authority
• Create detailed business plans to reach predetermined goals and quotas
• Own, manage and support prospects through the full sales process from qualification to close
• Maintain and organize customer and account information
• Have strong technical, business and financial terms acumen and understanding to better serve the client
• Research and develop existing accounts to increase customer efficiencies
• Develop an in-depth understanding of LoanPro, industry trends, and competition
• Work effectively with internal departments to deliver the best solution for the client and ensure an excellent experience
• Consistently achieve and exceed quarterly metrics (appointments set, opportunities created, qualified leads, new contacts, calls per day, KPI, etc.)
• Answer questions about LoanPro processes and solutions with confidence and expertise
• Manage prospecting status, data integrity, and forecasting in Salesforce
• Drive pipeline growth through development of outbound leads
• Deliver quality and tailored demonstrations to mid-market and enterprise prospects based on their needs and priorities
• Remain in regular contact with your clients to understand and meet their needs
• Strong communication and positive team player approach
• Provide ideas/insights to management and sales to help facilitate growth of organization
• Stay on top of industry trends and develop a complete understanding of our current and potential Strategic Partners’ and our customers’ businesses
• Research target accounts, identify key players, generate interest, and develop new relationships
• Clearly articulate value, be persuasive and present to decision-makers, key stakeholders, and executives
• Support LoanPro at trade shows and conventions as needed
• Ability to give, receive, and implement feedback and constructive criticism
• Have a positive and energetic attitude and make efforts to maintain/improve morale
• Build collaborative, trustworthy relationships across a range of styles, functions, geographies, and cultures to form networks within and outside the company
• Develop and maintain strong organizational astuteness and agility
• Self-directed, including: manages time, proactively seeks work opportunity, supports the department and software needs, proactively seeks and pulls work, delivers on daily projects tasks, communicates with team - has a strong sense of urgency and engagement of projects and timely delivery
• Focuses on work while at work, stays engaged, attentive and proactive and eliminates distractions (cell phone, internet, long breaks, distractions, etc)
• Puts sufficient time, energy, and effort into the tasks necessary to complete the duties and responsibilities of the position. These include but are not limited to; coming to work on time, collaborating with team members of other departments and managers, discussing potential software issues and resolutions
• Exemplify and be hungry, humble, and smart in regard to work attitude and growth
• Other duties as prescribed - Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice

What you’ll need for success:

• Bachelor's degree in business or a similar field.
• Minimum of 5 years of experience in enterprise software sales, with a proven track record of meeting or exceeding sales targets.
• Demonstrated experience in selling complex SaaS solutions to multiple stakeholders and decision makers.
• Experience in the fintech, financial services industry, or lending is a plus.
• Strong negotiation and closing skills with the ability to navigate a complex sales cycle.
• Excellent communication and presentation skills, both verbal and written.
• Self-motivated, proactive, and able to work independently as well as in a team environment.
• Willingness to travel up to 10% of the time for client visits, trade shows, and industry events.

Benefits of the Role:

• 80% Medical/Dental
• PTO and Holiday Schedule
• HSA and 401K Match
• Wellness Rewards and EAP

At LoanPro, we have the ability to make a real difference. LoanPro offers a value-based, innovation-focused, learning culture and endless opportunities for growth. Come help us build LoanPro.

If you need an accommodation to apply for the position or during the interview process, please email

Position Overview

The Vice President of Mortgage Production has end-to-end ownership of CapCenter's direct-to-consumer lending operation, leading all functions from initial customer engagement through loan closing. This role oversees loan consultants, processing, underwriting, and closing consultants—ensuring seamless coordination across teams to deliver exceptional borrower experiences, industry-leading cycle times, and consistent volume growth.

Key Responsibilities

End-to-End Production Ownership

• Own all production KPIs: funded volume, pull-through rates, cycle time, cost per loan, and customer satisfaction
• Ensure smooth handoffs and coordination between loan consultants, processors, underwriters, and closing consultants
• Identify and eliminate bottlenecks across the entire loan lifecycle
• Balance capacity across functions to match pipeline demand and prevent backlogs

Loan Consultant Leadership

• Oversee the team responsible for converting inbound leads into qualified applications
• Develop consultative sales processes aligned with CapCenter's direct-to-consumer model
• Establish conversion benchmarks, call quality standards, and performance accountability
• Drive coaching and development programs that improve close rates and customer experience

Processing and Closing Management

• Oversee closing consultants responsible for final borrower communication and document coordination
• Lead processing and underwriting teams to meet quality and turn-time standards
• Ensure consistent application of investor guidelines and agency requirements
• Monitor condition quality, revision rates, and first-submission approval rates
• Partner with leadership on underwriting policy decisions and guideline interpretation

Operational Excellence & Technology

• Champion process improvements, automation, and technology adoption across all production
• Partner with IT and vendors on Encompass optimization and workflow enhancements
• Leverage data and reporting to identify trends, diagnose issues, and drive continuous improvement
• Support AI and automation initiatives that increase efficiency without sacrificing quality

Marketing & Capacity Planning

• Collaborate with marketing on lead flow forecasting and alignment with production capacity
• Provide feedback on lead quality and channel performance to optimize acquisition spend
• Develop staffing models and capacity plans based on volume projections and seasonal trends

Strategic Leadership

• Develop and manage production budgets across all functions
• Report to executive leadership on production performance, trends, and strategic opportunities
• Represent production in cross-functional decisions affecting the borrower journey
• Evaluate new products, process changes, or technology investments from a production feasibility perspective

Compliance & Quality Control

• Ensure all production activities meet federal and state regulatory requirements
• Partner with compliance and QC on audit findings, loan file quality, and fair lending
• Maintain appropriate controls around disclosures, documentation standards, and investor guidelines

Qualifications

Required

• 12+ years in mortgage lending with progressive leadership across multiple functions
• Direct management experience in at least two of: sales/origination, processing, underwriting, or closing
• Proven success in a direct-to-consumer, centralized, or call center lending environment
• Deep knowledge of conventional and government loan programs and AUS systems (DU, LPA, FHA TOTAL, VA)
• Strong understanding of investor guidelines and secondary market requirements
• Experience with Encompass or similar LOS platforms
• Data-driven, metrics-focused leadership style
• Active NMLS license

Preferred

• Experience leading full production operations (sales through closing) in a single role
• Background in process improvement, lean operations, or Six Sigma methodologies
• Familiarity with AI/automation applications in mortgage lending
• Track record of significant cycle time reduction or pull-through improvement

We are looking for an experienced, service-oriented, and detail-oriented mortgage loan officer to join our team. We believe in removing obstacles and creating a supportive environment for you to thrive in. If you have a proven track record of creating lending solutions for your clients, we’d love to have you on our team. Please apply today!

$120,000+ at plan earnings with $40,000 base

• Maintain and build relationships through networking and prospecting with bankers, realtors, builders, and your community to attract new business
  
• Exceed our production standards by maintaining an active pipeline
  
• Interface with realtors, processors, and underwriters to ensure a smooth transaction while overseeing all customer interactions
  
• Counsel borrowers to understand the pros and cons of different loan products to determine which is best for them
  
• Work closely with borrowers, loan officers, title companies/attorneys, or insurance companies to gather and prepare all documents needed to satisfy underwriting requirements
  

• Responsible for meeting and connecting with clients on a daily basis to help them qualify for financing the purchase of a home.
• Powered by one of the most robust CRM's in the real estate industry.
• Have the ability to work closely with prospective clients and then hand it off to your assistant for gathering documentation to process the loan.
• Direct access to underwriting to help clients get approved for financing.

• Previous experience with Office Suite and loan originating software such as Experian, Calyx, or LendingWise preferred
  
• Current NMLS State License or Federal NMLS Registration
  
• Several years of experience in real estate, mortgage origination, or lending required
  
• Banking, business, real estate, or related Bachelor’s degree required
  
• Requires compliance with lending regulations and bank underwriting guidelines and lending policies
  

We are a growing and progressive real estate team based in York, PA, with collaboration partners across the United States. Our sales team and support personnel have achieved some of the highest honors in the residential real estate industry.

Our team is the Best of Zillow, and we are one of Zillow's highest-level partners in their Flex program. We are coached by some of the top coaches in the real estate industry. Our team coaches with and trains within the Sandler Sales Institute. Ongoing, consistent skill-building, sales training, and personal growth are critical to the success of our team.

We have a proven sales system with an abundance of leads. Our employees and team members are willing and open to non-traditional and new ideas about how to successfully sell homes and have a mindset that allows for significant growth. Hardcore accountability and integrity are a requirement for becoming a member of our team/family.

Compensation details: 4 Yearly Salary

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