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The Director, Events will be responsible for developing and executing a comprehensive event strategy that supports brand visibility, audience engagement, and business objectives across the company. This role manages all aspects of event planning and execution, including industry conferences, client summits, and internal events. This position requires translating business goals into measurable event deliverables. The Director, Events will work closely with marketing, sales, internal communications, creative, and leadership teams to ensure events meet brand standards and align with company objectives.
ESSENTIAL FUNCTIONS AND BASIC DUTIES:
Event Strategy, Planning, and Execution – 55%
- Develop and implement a strategic event roadmap aligned with marketing, sales, and business objectives.
- Lead annual planning, budgeting, and calendar development for internal and external events.
- Collaborate cross-functional to ensure event initiatives support broader business priorities.
- Conceptualize event experiences that reflect and represent ’s brand and culture.
- Oversee logistics, vendor relationships, contracts, and on-site operations.
- Manage budgets, timelines, and resources to ensure seamless execution.
- Direct live event operations to ensure quality, consistency, and brand alignment.
- Serve as the primary contact for internal stakeholders, vendors, and partners.
Event Marketing and Performance - 30%
- Partner with digital, creative, field marketing and social teams to develop integrated event promotion and follow up strategies.
- Ensure consistent messaging and visual identity across all event marketing materials.
- Establish and track KPIs to measure event success and ROI.
- Deliver post-event analysis with actionable insights for continuous improvement.
- Leverage attendee (internal and external) feedback and engagement data to optimize future planning.
Leadership and Team Development - 15%
- Manage and develop the events team
- Promote accountability, operational efficiency, and collaboration within the team
SECONDARY FUNCTIONS (IF APPLICABLE)
- May work on special projects or other duties as assigned
SUPERVISORY/BUDGETARY/EXTERNAL COMMUNICATION RESPONSIBILITY
- Supervises a team of direct reports.
- Manages vendor relationships and event budgets.
- Communicates externally with venues, agencies and partners.
QUALIFICATIONS – EDUCATION, WORK EXPERIENCE, CERTIFICATIONS
- Bachelor’s degree in marketing or related field
- 9+ years in event strategy and execution
- Experience managing large-scale trade shows, conferences, and multi-brand portfolios.
THE TEAM YOU WILL BE JOINING
- Enterprise-scale manufacturing/distribution organization with $5B+ in annual revenue
- Strategic sourcing team currently undergoing capability expansion and leadership evolution
- Executive-level engagement with CIO, CFO, and COO
- High-growth environment with increasing technology and consulting investment
WHAT THEY OFFER YOU
- Strategic ownership of enterprise IT and Professional Services sourcing
- Direct advisory role to C-suite leadership
- Opportunity to influence multi-year technology roadmap alignment
- High visibility, high-impact sourcing initiatives
- Leadership of an expanding sourcing team
LOCATION:
- Huntersville, NC
- First 90 days fully on-site; thereafter minimum 3 days per week
WHY THIS ROLE IS IMPORTANT
- This is a leadership role responsible for defining and executing enterprise sourcing strategy across technology and professional services categories, including SaaS, cloud, consulting, and managed services.
- Serve as primary sourcing advisor to CIO, CFO, and executive leadership
- Lead negotiation of complex SaaS, cloud, and consulting agreements
- Develop board-ready business cases and ROI models
- Govern multi-year financial impact and value realization
- Establish disciplined contract frameworks and supplier governance
- This role requires executive influence, strong commercial acumen, and the ability to manage risk across high-value, high-complexity contracts
THE BACKGROUND THAT FITS
- Bachelor’s degree required; MBA preferred
- 10+ years of strategic sourcing experience with strong IT and/or professional services focus
- Deep expertise in SaaS, cloud commercial models, and consulting rate structures
- Advanced Excel skills, financial modeling and data storytelling capability
- Proven executive presentation experience
- Contract negotiation and redlining mastery
- Leadership of sourcing teams and cross-functional initiatives
This is an on-site position, NOT remote/hybrid
Travel: 15% (Domestic trade shows, supplier visits, athlete/coach insights)
About Us
Epoch Sports is a leading sports innovation company rooted in lacrosse and rapidly expanding into other team sports and performance gear. With a passion for innovation, design, and community, Epoch delivers best-in-class equipment, apparel, and digital experiences that empower athletes to Live. Play. Be. Epoch. From elite performance lacrosse gear to lifestyle apparel, Epoch is building a culture around the modern athlete.
Why Join Us?
Epoch sports is redefining how gear is designed and delivered to athletes at all levels. Help shape one of the fastest-growing sports brands in North America. You’ll work in a fast-moving, ideas-first environment that values curiosity, creativity, innovation and performance. Remote flexibility and a team culture that values work-life balance and growth. Employee discounts and early access to gear and apparel drops and a competitive salary and benefits package.
Job Description
The Product Manager is responsible for owning the full product life cycle of Epoch Sports’ hard-goods equipment (e.g., lacrosse, hockey, and baseball/softball lines) from concept through end-of-life. Operating out of our Detroit headquarters and collaborating daily with Engineering, Design, Manufacturing, Marketing, Sales, and Finance, the Product Manager will translate athlete insights and market analytics into profitable, best-in-class products that reinforce Epoch’s reputation for performance and innovation.
Key Responsibilities
- Strategy & Road-Mapping
- Build and maintain a 3-year product roadmap aligned with corporate strategy, category trends, and revenue/profit targets.
- Conduct market segmentation, competitor benchmarking, pricing analysis, and consumer research to identify white-space opportunities
- New Product Development (NPD)
- Author product briefs with clear value propositions, feature sets, volumes, cost targets, and launch timing; secure cross-functional approval through stage-gate process.
- Serve as the Program Manager for assigned NPD projects—driving timeline adherence, risk mitigation, and milestone communication.
- Champion voice-of-customer (VOC) testing with athletes, coaches, and dealers; translate feedback into actionable design requirements.
- Lifecycle Management
- Monitor sell-through, margin, and inventory health post-launch; drive cost-reduction, line extensions, or end-of-life decisions.
- Collaborate with Operations and Finance to manage SKU rationalization and maintain optimal inventory turns.
- Commercial Readiness
- Partner with Marketing to build go-to-market (GTM) assets—positioning statements, feature/benefit narratives, packaging, POP, and digital content.
- Train Sales Reps, Customer Service, and Retail Partners on product knowledge, differentiation, and competitive advantages.
- Source additional manufacturing equipment to bring products to market.
- Financial Ownership
- Own P&L for assigned categories—set pricing, forecast volumes, track COGS, and optimize gross margin.
- Prepare business cases and ROI analyses for capital expenditures or tooling investments.
- Continuous Improvement & Innovation
- Stay abreast of emerging materials, technologies, and consumer trends; recommend patent or IP opportunities.
- Facilitate cross-functional retrospectives to capture lessons learned and refine the Product Development Process (PDP).
Qualifications
- Bachelor’s degree in Business, Engineering, Industrial Design, Sports Management, or a related field.
- 3–5 years of product management experience in consumer goods; sporting-goods or performance equipment strongly preferred.
- Demonstrated success launching products from concept through commercialization with measurable revenue impact.
- Proficiency in data analytics tools (Excel, Power BI, Tableau, or similar) and familiarity with PLM/ERP systems.
- Strong project-management skills—ability to lead cross-functional teams, manage overlapping priorities, and hit aggressive timelines.
- Excellent written and verbal communication skills; comfortable presenting to executives, retailers, and end-users.
- Passion for sports and understanding of athlete performance needs; lacrosse, hockey, or baseball background a plus.
Preferred Qualifications
- MBA or Master’s in Product Design/Engineering.
- Experience with Lean Product Development or Agile methodologies.
- Knowledge of materials science (composites, polymers), protective equipment standards, or sports governing-body certification processes (NOCSAE, ASTM, CSA).
Work Environment and Physical Demands
- Office, R&D lab, and production floor settings; may require occasional use of PPE
- Ability to lift up to 25 lbs. for product samples/field testing
- Willingness to attend weekend tournaments, clinics, and trade shows several times per year.
Equal Employment Opportunity (EEO) Policy
Epoch Sports provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
As a director of business intelligence (BI) in the finance department, you will oversee SCAD’s data and BI functions. You will lead the data and predictive functions of the business office, develop and implement a university-wide data strategy, including setting the vision for how data is used to meet objectives, and use advanced data to establish productivity measures. Among other duties, you will track and predict key recruitment metrics such as visits, applications, admissions, deposits, and enrollment. You will also measure each department's return on investment (ROI). For admissions, this will include evaluating each employee based on school visits, expenditures, and corresponding deposits.
In this role, you will establish policies for data accuracy and integrity to ensure a single source of data, champion the use of advanced analytics and predictive modeling, and implement dashboards to provide a real-time view of operational performance. You will recommend and implement strategies to preserve and grow the university’s financial resources. Responsibilities include the development and delivery of presentations to senior management and cross-functional groups in a professional, concise, and direct manner. You will also influence business partners through diplomacy, negotiation, consensus, and leadership. Among other duties, you will establish an understanding of and perform backups for critical business office functions.
The ideal candidate demonstrates superior leadership skills with enthusiasm, initiative, and a passion for results. They have outstanding communication and relationship-building skills, a team-oriented focus, and the ability to work in a fast-paced environment while managing multiple requests and projects. The candidate is a creative thinker who can provide the team with insight and guidance in support of SCAD’s strategic priorities. They can also communicate with senior-level leaders daily and possess an entrepreneurial spirit with strong predictive, analytical, decision-making, project management, planning, and organizational skills.
The business office stands at the forefront of SCAD planning and will require holistic analyses to guide business decisions.
Minimum qualifications:
- Bachelor’s degree in business analytics, finance, or a related field
- At least five years of progressive experience in business intelligence, analytics, or data strategy roles
- Advanced proficiency in enterprise BI tools (e.g., Power BI, Tableau, and Looker)
- Demonstrated experience supporting business office and HR functions with analytics solutions
- Proven ability to translate business needs into scalable, high-impact reports and solutions
Preferred qualifications:
- Master’s degree (M.B.A., M.S. analytics, M.S. data science, or a related discipline)
- Direct ownership of an enterprise BI roadmap or analytics transformation initiative
- Background in highly matrixed or complex organizations with multiple data sources and stakeholders
- Track record of collaboration with senior leaders through insight-driven storytelling and strategic analysis
Travel required:
- Less than 10%
Work hours: The university work week is Sunday through Saturday. Most offices are open Monday through Friday 8:30 a.m. to 5:30 p.m. To accommodate business needs, employees may be assigned to other workdays and/or hours, including weekends and evenings.
ADA tag: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements and minimum qualifications listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions and/or meet the minimum qualifications.
Position Summary
The Senior Data Scientist will serve as a technical lead in the development of advanced analytical solutions. This role uniquely combines Generative AI innovation with Six Sigma operational rigor to drive measurable improvements across Spectrum’s network and customer ecosystems. You will not only build models but also optimize the processes they inhabit to ensure maximum ROI and statistical stability.
Key Responsibilities
- Generative AI Strategy: Lead the research and implementation of Large Language Models (LLMs) and Retrieval-Augmented Generation (RAG) to automate complex business workflows and enhance internal knowledge management systems.
- Operational Excellence (Black Belt): Apply DMAIC (Define, Measure, Analyze, Improve, Control) methodology to the data science lifecycle. Identify root causes of operational inefficiencies and deploy AI solutions to mitigate them.
- Advanced Modeling: Build, validate, and deploy high-impact predictive models (Churn, CLV, Propensity) using Python, PyTorch, and Scikit-learn.
- Process Optimization: Utilize Black Belt principles to reduce "waste" in data pipelines, improving model training speed and inference efficiency within Databricks/AWS.
- Stakeholder Storytelling: Act as a bridge between technical AI labs and executive leadership, translating complex neural network outputs into Six Sigma-validated business cases.
Required Technical Skills
- GenAI Stack: Experience with LangChain, LlamaIndex, Vector Databases (Pinecone/Milvus), and fine-tuning open-source models.
- Data Engineering: Expert-level SQL and PySpark for grooming large-scale datasets.
- Statistical Control: Deep understanding of Design of Experiments (DoE), hypothesis testing, and Statistical Process Control (SPC) to monitor model drift and performance.
- MLOps: Proficiency in versioning and deploying models in cloud environments (Azure/AWS).
Education & Certifications
- Education: Master’s or PhD in a quantitative field (Statistics, CS, Engineering).
- Certification: Lean Six Sigma Black Belt or Six Sigma Black Belt(
Experience: 5-7+ years of experience in a data-driven environment with a proven track record of leading AI initiatives
About Upper Echelon Products (UEP)
In 2015 Upper Echelon Products® (UEP), fueled by analytical feedback, introduced Repel®, fulfilling consumers' desires for an umbrella of exceptional quality. Today, UEP stands among the top 1% of US sellers on Amazon, boasting eight distinct product lines and over 120 offerings, with many more innovations in the pipeline, amassing over $100 million in revenue. As UEP expanded, it welcomed friends into its fold, evolving into a global collective of brilliant minds fostering an inclusive and collaborative culture that champions new ideas and diverse perspectives. Based in Austin, TX, Upper Echelon Products© (“UEP”) is a data-centric consumer products firm specializing in a diverse range of branded items distributed via eCommerce platforms. UEP exclusively manufactures and distributes Repel® and Rain-Mate® umbrellas, Everlasting Comfort® memory foam products, electronic gadgets, and bedding essentials, as well as Le Chateau® wine decanters, Café du Chateau® coffee makers, LumiLux Toilet Light®, Triton® dog leashes, and Flux Phenom® magnetic screen doors. Our mission is to enhance everyday life through high-quality, innovative products that provide comfort, convenience, and joy—sold directly to consumers worldwide.
Who We're Looking For
We’re seeking a technically skilled, detail-oriented analyst who thrives on converting complexity into clarity. You should be naturally curious, data-literate, and business-savvy—with strong communication skills and a knack for translating numbers into narratives.
What You'll Do
As a Sr. Associate Power BI Analyst, Marketing, you will transform large datasets into meaningful business insights to support data-driven decision-making across UEP’s global marketing team. You’ll partner closely with Finance and Operations to monitor Seller Central metrics, Sellerboard profitability, and advertising performance—bringing visibility to the cost drivers and ROI behind every campaign and SKU.
Key Focus Areas
Reporting & Dashboard Creation
- Build, optimize, and maintain Power BI dashboards to monitor marketing performance, fee and cost analysis, and other Amazon metrics.
- Integrate data from multiple sources, including Amazon Seller Central, NetSuite ERP, Google Sheets, and internal databases.
Cross-Functional Collaboration
- Partner with the Finance team to reconcile and validate cost structures, profitability models, and marketing spend breakdowns.
- Collaborate with Marketing stakeholders to translate business goals into actionable metrics and data visualizations.
- Cooperate with the IT team to get and store data in internal databases.
Data Governance & Optimization
- Ensure data accuracy, consistency, and accessibility across marketing reports.
- Identify data gaps and recommend process improvements for reporting automation and performance tracking.
Capabilities
- Strong organizational and analytical mindset
- Confident, clear communicator (especially in English)
- Self-motivated, dependable, and capable of managing competing priorities in a fast-paced remote environment
- Cross-functional collaboration: Able to work effectively with non-technical stakeholders
- Business acumen: Understands the ‘why’ behind metrics and how they influence P&L
- Ownership mindset: Takes initiative and drives tasks to completion without heavy oversight
- Attention to detail: Ensures accuracy and consistency in all reporting and analysis
Qualifications
- 2–4 years of experience in BI/reporting or data analysis, ideally within e-commerce or marketing
- Proficiency in Power BI (DAX, Power Query, SQL, data modeling)
- Familiarity with Amazon Seller Central, Sellerboard, SellerSprite and NetSuite ERP a strong plus
- Experience with SQL, Excel/Google Sheets, and cloud-based databases
- Understanding of marketing funnel metrics, ROAS, TACoS, and cost analysis frameworks
EEO
Upper Echelon Products is an equal opportunity employer and does not discriminate on the basis of age, race, color, religion, sex, gender identity, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic prohibited by applicable law.
Job Title: Manager, ERG Engagement & Communications
Client Location: San Francisco, CA - Hybrid Schedule
Starting: 03/24/2026
Maximum Pay (per hour): 53.33
Job Description:
We are working with a global beauty retailer on their search for a strategic, execution-oriented DE&I program leader to own and elevate our national Pride initiative; driving enterprise-wide engagement, compelling storytelling, and large-scale community activation.
You will lead the planning and execution of 8 major Pride parades nationwide and approximately 60 in-store Brave Space activations, ensuring our values of belonging and equity are brought to life for employees, clients, and the communities we serve.
This role partners directly with senior DE&I leadership and collaborates across Communications, Retail Operations, Marketing, Social Impact, ERG leaders, nonprofit partners, and executive stakeholders. If you thrive at the intersection of culture strategy, brand storytelling, and operational excellence — this is your seat at the table.
Hybrid Schedule: In-person at San Francisco office every Tuesday and Wednesday and on Sunday, June 29th to support the San Francisco Pride Parade.
What You’ll Own
Enterprise Pride Strategy & Program Execution
- Lead end-to-end planning and execution of a national Pride initiative spanning 8 Pride parades and ~60 in-store activations.
- Drive timeline management, asset development, vendor coordination, logistics, and stakeholder alignment across corporate, retail, and distribution centers.
- Partner with nonprofit organizations and external vendors to ensure flawless activation and brand-aligned execution.
- Develop scalable playbooks, tools, and engagement resources that elevate ERG impact and streamline program delivery.
- Track participation, engagement metrics, and program ROI — delivering post-program insights and executive-ready reporting.
DE&I Communications & Inclusive Storytelling
- Own and craft enterprise-wide internal communications supporting Pride initiatives across digital platforms and internal channels.
- Translate DE&I strategy into compelling narratives that inspire participation and deepen belonging.
- Collaborate with creative and editorial teams to ensure inclusive, resonant storytelling across touchpoints.
- Serve as the connective tissue across Corporate, Retail, and Distribution communications to ensure message consistency and cultural alignment.
Operational & Strategic Support
- Partner with DE&I leadership on budget tracking, forecasting, and vendor management.
- Provide structure, clarity, and operational rigor to complex, cross-functional initiatives.
- Anticipate risks, remove friction, and ensure on-time, high-impact delivery.
Who You Are
- 3–5+ years of experience in DE&I, ERG leadership, program management, internal communications, or culture strategy.
- A builder — you don’t just support initiatives, you structure and elevate them.
- Exceptional written communicator with strong editorial judgment and visual storytelling instincts.
- Highly organized with strong project management discipline; able to manage multiple activations simultaneously.
- Data-informed — you use engagement insights and metrics to shape narratives and improve outcomes.
- Deeply culturally aware, inclusive in mindset, and passionate about building belonging at scale.
Why This Role Matters
You will lead one of our most visible culture initiatives of the year — influencing employee engagement, brand reputation, and community impact nationwide.
This is an opportunity to shape how a large, distributed organization activates its values in real time.
Company Description:
Nana Jacqueline was founded by two best friends with a passion for fashion that began at a young age. What started as a loungewear brand has evolved into a sought-after luxury fashion line that transforms whimsical feelings into romantic pieces. Based in Los Angeles, CA, Nana Jacqueline embodies the aura of romance and enchantment in elegantly-designed clothing, celebrating women and the freedom to feel sexy in everyday styles. Follow us @nanajacqueline_.
Role Description:
We’re seeking a full time Senior Manager, Paid Media & Media Buying to lead full-funnel performance marketing across global channels. This role will be responsible for driving customer acquisition, optimizing spend efficiency, and delivering measurable growth through data-driven strategy, testing, and execution.
Key Responsibilities:
- Budget Management: Oversee and allocate multi-channel paid media budgets across Meta, Google, TikTok, Pinterest, Display, and Affiliate to maximize ROI and scale efficiently.
- Strategic Planning: Partner with internal teams to design, launch, and analyze incrementality and attribution tests that guide investment strategy and improve channel performance.
- Performance Analysis & Reporting: Own reporting for all paid media KPIs, delivering actionable insights on ROAS, MER, CPC, CAC, LTV:CAC, and channel mix performance to leadership.
- Media Buying: Manage daily pacing, campaign optimizations, and audience targeting strategies to ensure budget efficiency and performance consistency across platforms.
- Partnership Management: Cultivate and maintain relationships with key platform partners including Meta, Google, TikTok, and Pinterest, staying ahead of emerging trends and betas.
- Growth Strategy: Identify new growth opportunities through market research, competitive insights, and consumer behavior analysis to enhance paid media impact.
- Cross-Functional Collaboration: Collaborate with the creative, e-commerce, and analytics teams to align campaign strategy, creative testing, and full-funnel conversion initiatives.
Required Skills & Experience:
- Experience: 5–8 years in paid media or digital marketing, with at least 3 years focused on e-commerce growth or performance marketing.
- Budget Oversight: Proven success managing multi-million-dollar media budgets across multiple channels.
- Analytical Skills: Deep understanding of paid media metrics (ROAS, MER, CPC, CAC, LTV:CAC) and incrementality testing methodologies.
- Technical Proficiency: Advanced Excel/Google Sheets skills and experience with data visualization tools (e.g., Looker or Motion).
- Leadership: Experience managing and developing direct reports within an in-house environment.
Grimco is a family-owned, $1.5 billion revenue leader in sign supply distribution with manufacturing operations across North America, the UK, Europe, and Canada. Our commitment to innovation and operational excellence drives our mission to deliver cutting-edge solutions to the sign industry.
Job Description
We are seeking a Process Optimization Engineer to enhance the efficiency, quality, and safety of our manufacturing processes at our Owensville, MO facility. In this role, you will design, troubleshoot, and optimize processes to reduce waste, boost productivity, and ensure exceptional product quality while leading impactful projects and collaborating with cross-functional teams.
Key Responsibilities
- Process Development & Optimization: Design and refine manufacturing processes to maximize uptime, minimize waste, and meet customer specifications while considering material properties, equipment capabilities, and operator workflows
- Continuous Improvement: Lead Lean and Six Sigma initiatives to drive efficiency and enhance product quality; propose and execute projects using PDCA methodology with clear ROI justification
- Troubleshooting & Problem Solving: Conduct root cause analysis using tools such as Ishikawa diagrams, 5 Whys, and Pareto Analysis; develop corrective actions including A3, 8D, and Supplier Corrective Action Reports (SCAR)
- Data Analysis & Reporting: Analyze process data to identify trends and improvement opportunities; establish data collection methods, train operators, and deliver KPI reports (daily, weekly, monthly, quarterly) to support strategic decisions
- Bachelor's degree in Mechanical, Industrial, Manufacturing Engineering, or related field
- 5+ years of experience in process engineering, manufacturing optimization, or continuous improvement roles
- Strong knowledge of Lean Manufacturing and Six Sigma methodologies
- Automotive industry experience preferred
- Familiarity with Core Tools (APQP, PPAP, FMEA, SPC, MSA) is a plus
Grimco is a national wholesale sign supply manufacturer and distributor with over 50 locations across North America. We focus on distributing quality products and providing excellent service to the sign industry. Our offering of sign supplies includes traffic signs, blanks, substrates, boards, digital print media, wrap films, sign vinyl, application tape, banner material and supplies, sign frames, banner stands, LEDs and electrical accessories, grand format solvent/UV/latex printers, inks, software and more.
By completing this online application for employment, you certify that the information on this application is true and complete to the best of your knowledge. You understand that any misrepresentation or omission of fact in response to any inquiry made in this application may result in rejection of application or, if hired, dismissal whenever it is discovered. You authorize and release all parties from any liability or damage that may result from seeking, furnishing, or using such information. You understand and agree that, if hired, your employment is for no definite period and may, regardless of the date of payment of compensation, be terminated by Grimco, Inc. at any time, for any or no reason, with or without notice. You understand that no representation to the contrary is valid unless in writing, set a definite term of employment, and signed by the company's CEO. You further understand and agree that any job offer is contingent upon your passing, to the company's satisfaction, a drug and/or alcohol test, criminal background check and other possible screenings. You understand that this application is active for 90 days only, and if you do not hear from the company but still wish to be considered for employment after 90 days, you will need to fill out a new application.
Position Summary:
We are seeking a strategic and results-oriented Senior Director of Enterprise Transformation to lead the end-to-end modernization of our retail operations, ensuring we deliver best-in-class customer experience, operational efficiency, and sustained growth. This role is responsible for designing, driving, and executing transformation initiatives across our retail footprint—including process reengineering, technology enablement, people and capability development, and customer engagement strategies.
Key Responsibilities:
Transformation Strategy & Vision
- Develop and articulate a clear transformation roadmap aligned with enterprise goals and retail strategy.
- Identify and prioritize initiatives across stores, digital channels, merchandising, supply chain, and customer experience.
Program Leadership
- Lead cross-functional transformation programs, ensuring effective execution, measurable outcomes, and stakeholder buy-in.
- Manage the governance, cadence, and reporting structure for transformation initiatives.
Operational Excellence
- Evaluate and optimize core retail processes for efficiency, consistency, and scalability.
- Partner with store operations and field teams to pilot, iterate, and scale innovative practices.
Digital Enablement & Technology Integration
- Collaborate with IT and digital teams to deploy enabling technologies (e.g., POS, workforce tools, analytics, omnichannel platforms).
- Champion data-driven decision making and performance management frameworks.
Change Management
- Lead the change journey, engaging and equipping frontline teams and leaders with the tools and training for successful adoption.
- Build a culture of agility, experimentation, and continuous improvement.
Financial Oversight
- Build business cases for transformation initiatives, track ROI, cost savings, and performance uplift
Qualifications:
- 8+ years of experience in retail, strategy, or transformation leadership roles
- Proven track record delivering large-scale transformation programs in a retail or consumer-facing environment
- Strong understanding of retail operating models, omnichannel strategies, and/or store operations
- Excellent stakeholder management and communication skills—able to engage C-suite to store associates
- Experience leading cross-functional teams and managing complex projects under tight timelines
- Bachelor’s degree in business, Retail Management, or related field; MBA or advanced degree preferred
Preferred Skills:
- Background in management consulting, corporate strategy, or change leadership
- Certifications in PMP, Agile, Lean, Six Sigma, or other continuous improvement methodologies
- Proficiency with data analytics tools and transformation tracking dashboards