Accruepartners Jobs in Usa

THE TEAM YOU WILL BE JOINING:

• Private Equity backed, international company that is a global leader in manufacturing and sales of consumer products, with multiple product lines and annual revenues in excess of $100M in the United States, and over $400M globally.
• Forward-thinking organization: be a key player on a highly visible integration and implementation project that will make a major impact across the business.
• A fast-growing company with manufacturing facilities and distributions channels across the world.

WHAT THEY OFFER YOU:

• Opportunity to join a stable, industry leading organization
• Upbeat and team-oriented culture
• Be a part of a global organization that is continuing to rapidly grow

THE DETAILS:

• Charlotte, NC - Must be able to work on-site 4 days a week

WHY THIS ROLE IS IMPORTANT:

• Engages with customers through phone, email, or online chat to offer support and product or service information.
• Processes and records orders for new or additional products or services as required.
• Assist with resolving customer issues and concerns effectively.
• Manages customer accounts and keeps detailed records of customer interactions, including inquiries, complaints, and feedback.
• Cultivates strong relationships between customers and our brands.

BACKGROUND THAT FITS:

• Customer service experience with strong communication skills
• Strong troubleshooting abilities and problem-solving skills
• Collaborative teamwork demeanor

The Team You Will Be Joining

• A publicly traded, growth-oriented organization with a strong presence across the U.S. and Canada supporting construction, industrial, and commercial customers.
• Be part of a specialized safety training division that operates as a business within the larger organization, focused on customer safety education and compliance training.
• Collaborate with experienced trainers and technical subject matter experts who support industry safety standards and best practices.
• Work within a field-driven culture that partners closely with operations and sales teams to deliver value to customers.
• Join a team currently concentrated along the Eastern U.S. with plans to continue expanding training capabilities nationally.
• Lead a regional team of approximately 10–12 safety trainers supporting customers across the Northeast territory.

What They Offer You

• Competitive compensation including base salary and annual profit-sharing bonus opportunity.
• A high-visibility leadership role with strong autonomy to influence team performance and business growth.
• The opportunity to work within a stable, established company known for strong customer partnerships and operational excellence.
• Exposure to a role that blends people leadership, operational management, and business development.
• The ability to play a key role in growing a training service line that supports customer safety and workforce development.

Location

• Remote; must live in the Northeast
• Ability and willingness to travel; overnight travel may be required (20%-40%)

Why This Role Is Important

• Guide trainers to identify new training opportunities and drive customer engagement across the territory.
• Responsible for analyzing performance reports and activity metrics to identify opportunities to increase productivity and training revenue.
• Plays a critical role in aligning training teams with regional sales teams to strengthen customer relationships and expand services.
• Helps establish consistent expectations, accountability, and performance standards across the Northeast training team.
• Serves as the regional leader responsible for balancing operational execution, customer service, and financial results.

The Background That Fits

• Experience leading frontline teams in retail, rental, branch, or multi-location operational environments.
• Proven ability to analyze operational metrics and drive performance improvements through data insights.
• Strong leadership style with the ability to coach, motivate, and hold teams accountable to results.
• Comfortable working in field-based environments alongside blue-collar teams and customer-facing operations.
• Experience using reporting tools or Excel-based analysis (pivot tables, charts, performance tracking).
• Ability to encourage teams to adopt more proactive, sales-oriented behaviors while maintaining operational discipline.
• Must live within the Northeast territory and be within reasonable distance of a major airport for regional travel.

THE TEAM YOU WILL BE JOINING

• Enterprise-scale manufacturing/distribution organization with $5B+ in annual revenue
• Strategic sourcing team currently undergoing capability expansion and leadership evolution
• Executive-level engagement with CIO, CFO, and COO
• High-growth environment with increasing technology and consulting investment

WHAT THEY OFFER YOU

• Strategic ownership of enterprise IT and Professional Services sourcing
• Direct advisory role to C-suite leadership
• Opportunity to influence multi-year technology roadmap alignment
• High visibility, high-impact sourcing initiatives
• Leadership of an expanding sourcing team

LOCATION:

• Huntersville, NC
• First 90 days fully on-site; thereafter minimum 3 days per week

WHY THIS ROLE IS IMPORTANT

• This is a leadership role responsible for defining and executing enterprise sourcing strategy across technology and professional services categories, including SaaS, cloud, consulting, and managed services.
• Serve as primary sourcing advisor to CIO, CFO, and executive leadership
• Lead negotiation of complex SaaS, cloud, and consulting agreements
• Develop board-ready business cases and ROI models
• Govern multi-year financial impact and value realization
• Establish disciplined contract frameworks and supplier governance
• This role requires executive influence, strong commercial acumen, and the ability to manage risk across high-value, high-complexity contracts

THE BACKGROUND THAT FITS

• Bachelor's degree required; MBA preferred
• 10+ years of strategic sourcing experience with strong IT and/or professional services focus
• Deep expertise in SaaS, cloud commercial models, and consulting rate structures
• Advanced Excel skills, financial modeling and data storytelling capability
• Proven executive presentation experience
• Contract negotiation and redlining mastery
• Leadership of sourcing teams and cross-functional initiatives