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• Oversee daily food and beverage operations, ensuring smooth service flow and addressing any disruptions in real-time
• Conduct daily checks on stock levels for food, beverages, and supplies, placing orders as needed to avoid shortages
• Create and manage staff schedules to ensure proper coverage during peak and off-peak hours
• Operate as a working member of the food & beverage team to provide coverage and days off for restaurant management & supervisors
• Monitor team performance, provide coaching and feedback to maintain service quality.
• Conduct daily briefings or training sessions to ensure team members understand specials, promotions, or new procedures.
• Handle payroll and administrative duties
• Field guest challenges and develop solutions
• Operate within budget and reach or exceed financial targets; keep track of cover, revenues, and other F&B metrics
• Ensure adherence to local health and safety regulations, alcohol service laws, and company policies
• Other duties as assigned
  
  

• High School Diploma or equivalent required
• College degree preferred
• 4 years of F&B management experience required
• 2 years of hotel industry experience preferred
  
  

• In-depth understanding of local health codes, and food handling best practices
• Knowledge of menu design, portion control, and pricing strategies to maximize profitability
• Familiarity with wine, spirits, and beverage pairings, including inventory management and mixology
• Expertise in front-of-house and back-of-house operations, including scheduling, staffing, and workflow optimization
• Proficient in budget management, forecasting, profit/loss analysis, and controlling food and labor costs
• Strong ability to motivate and lead teams, fostering collaboration and accountability.
• Adept at addressing and resolving customer and employee concerns swiftly and professionally
• Skilled in creating exceptional guest experiences through personalized service and attention to detail
• Experienced in using POS systems, inventory management software, and scheduling tools
• Effective at prioritizing tasks, delegating responsibilities, and maintaining efficiency during high-volume periods
• Capable of overseeing multiple functions simultaneously in a fast-paced environment
• Strong ability to identify operational issues and implement effective solutions quickly
• Ability to align food and beverage operations with broader organizational goals and customer expectations
• Able to adjust to changing business needs, such as menu trends, staff shortages, or fluctuating customer demands
• Ensures accuracy in food preparation, presentation, and service while maintaining compliance with standards
  
  

• Ability to reach, crouch, kneel, stand, walk or be on your feet for extended periods of time
• Regularly work in wet, hot and humid conditions for extended periods of time and may be required to walk on slippery and uneven surfaces
• Must be able to occasionally lift, push or pull up to 50 lbs. individually or with assistance (weight limits can vary according to position, but no more than 50)
  
  

• Health, Dental and Vision Insurance Programs
• Flexible Spending Account Programs
• Life Insurance Programs
• Paid Time Off Programs
• Paid Leave Programs
• 401(k) Savings Plan
• Employee Ski Pass
• Other company perks
  
  

Position Title: HR Specialist

Work Location: Johnson City, TN.

Assignment Duration: 3 months

Max Pay Rate $ 24.83 /hourly

Position Summary: Currently recruiting for a Human Resources Specialist, reporting to the Human Resources Manager, Operations, to work on corporate initiatives and provide direct support to our fast-growing manufacturing facility in Johnson City, TN.

Key Responsibilities:

• Assist in the recruitment process, including job postings, screening candidates, and coordinating interviews for all hourly positions.
• Conduct comprehensive new employee orientations to introduce company policies, culture, and expectations. Ensure a smooth onboarding process by coordinating with various departments to provide necessary training, resources, and support. Facilitate the integration of new hires into the team, addressing any questions or concerns they may have to foster a positive and productive start
• Maintain employee records and ensure data accuracy in HR systems. Ensure compliance with data privacy regulations and best practices.
• Address employee inquiries regarding HR policies, benefits, and procedures.
• Hands-on employee relations, including conflict resolution and disciplinary actions, working to support values-based behaviors and a thriving, highly engaged culture within the organization.
• Partner with department leadership to develop strategies and solutions to ensure high employee engagement and organizational achievement. Key areas of focus will be employee engagement, retention, and talent acquisition.
• Support structured change management initiatives to ensure smooth transitions, supporting ongoing organizational development as the company grows and faces the accompanying challenges.
• Analyzes data and statistics for trends and patterns with attention to recruitment, hiring practices, motivation, turnover, and compliance with employment laws and regulation and shares findings with HR leadership.
• Based on metrics and analysis, makes recommendations for policies and activities to improve the organizational culture including suggestions to attract and hire qualified candidates, to motivate and retain employees, to address staffing issues, and to maintain legal compliance.
• May conduct or assist with conducting classification audits to ensure that jobs are properly classified as exempt or nonexempt.
• Ensure that all duties are carried out consistent with the strategy, mission, vision and values of the business.
• Take on any additional tasks or projects as assigned by leadership to support team objectives and organizational goals.
• Conduct all work activities in compliance with Federal and State laws and Company safety policies, procedures, rules, and regulations.

Qualification & Experience:

• Must have excellent communication skills. This position will challenge the incumbent to learn and grow professionally, so the ideal candidate must be highly adaptable and demonstrate an eagerness to grow. Previous experience in a multi-national organization is desired, but not required.

Education:

• Any combination of education and experience equivalent to a Bachelor’s Degree in Human Resources, Business or a related field and up to 2+ years of relevant Human Resources experience, with a demonstrated knowledge of core HR principles and practices.

This role is onsite 5 days a week at our corporate office in Phoenix. 8am-5pm schedule

JOB DESCRIPTION:

· Sign for incoming registered or certified mail

· Sort mail by department, location or category (e.g. bills, notices, personal)

· Stamp and record date of receipt and sender’s name

· Keep records of incoming packages, including their weight, return address and description

·Help Maintenance team with lifting, cleaning, and moving during our building transition

· Collect and prepare correspondence to be mailed including FedEx, UPS and DHL(e.g. applying appropriate stamps, verifying addresses)

· Correct and reforward misdirected mail

· Arrange for express delivery when needed

· Distribute mail to individuals or departments

· Track mailroom supplies (e.g. stamps, envelopes, address labels

Experience:

• Typically less than one year

Education/Certification:

• High School Diploma or equivalent

• Must have Driver's License

Distinguishing Characteristics:

• Basic computer, email, phone and communication skills.

• Reliable and self-sufficient work ethic is a must

• Must be able to multi-task and work in a fast-paced, warehouse environment.

Position Title: Structural Department Manager

Reports To: Production Manager

Position Summary:

The Structural Department Manager is responsible for leading and managing the daily operations of the Structural, Pipe, and Labor Departments in support of ship repair, maintenance, and modernization projects. This role ensures all work is performed safely, efficiently, within budget, and to the highest quality standards in accordance with applicable specifications and regulatory requirements.

The Structural Department Manager is responsible for setting the tone and culture of the department, ensuring full alignment with company expectations and strategic objectives. This role requires proactive leadership, accountability, and a strong commitment to organizational priorities. Department Managers are expected to champion company initiatives and directives from senior leadership, clearly communicating and reinforcing them within their teams as unified, department-level guidance.

The manager oversees a broad scope of production activities, including structural steel fabrication and repairs, hull modifications, deck and bulkhead work, piping system installation and testing, and general labor support services. Responsibilities include coordinating structural welders, fitters, pipefitters, laborers, and support crews to meet production goals and project schedules.

This position requires strong knowledge of shipboard structures, welding and pipefitting techniques, material handling, and staging. The Structural Department Manager works closely with project teams, planning, and other production departments to integrate efforts across trades, resolve technical and logistical challenges, and ensure customer satisfaction. The manager is also responsible for workforce development, resource planning, and ensuring compliance with all safety, environmental, and quality management protocols.

Pacific Shipyards Expectations of Employee:

• Support safety as a core value.
• Support “schedule” as the organization’s keystone habit.
• Committed to the company values and adheres to all Pacific Shipyards’ policies and procedures.
• Maintain a positive and respectful attitude and conduct her/himself with integrity and in a polite, professional manner treating customers and co-workers courteously and respectfully.
• Foster a department culture of accountability and organization by setting clear expectations to maintain clean, orderly work areas in alignment with 5S standards.
• Maintain and ensure the safety of all assigned equipment.
• Perform all duties in conformance to appropriate safety and security standards.
• Develop and measure department productivity goals and quality standards daily, weekly, and on a project basis.
• Ability to read and understand drawings and specifications.
• Ability to handle multiple tasks and balance priorities.
• Computer proficiency in Microsoft Office.
• Provide clear & consistent communication about project schedules, execution strategies, department budgets, and process improvement initiatives.
• Leads by example and demands a positive and respectful attitude and requiring all Production Department employees to conduct themselves with integrity and in a polite, professional manner treating customers and co-workers courteously and respectfully.
• Develop & meet productivity goals and quality standards to ensure PSI maintains a competitive edge in the Hawaii Ship Repair Industry.

Essential Duties & Responsibilities:

• Ensure Structural Department Staff are constantly working to streamline production processes, reduce rework, improve department reliability, and deliver early on key schedule milestones.
• Provide systems for accountability for the management of department resources, including labor, materials, and equipment, to ensure efficient financial performance.
• Maintain open communication with VP Programs, Production Manager, Production Engineering & Planning Manager, and PMO staff to address operational bottlenecks and correct them quickly.
• Ensure that every member of the Structural Department has clear & measurable tasks daily and provide a system for Department Management to provide daily feedback to all employees.
• Establish, enhance and maintain standard processes for the measuring and monitoring of department production rates, and providing standard rate information and feedback to Estimating.
• Ensure that all materials are ordered to support department schedules.
• Grows and develops Structural Department capabilities to increase business opportunities, eliminate dependence on subcontractors, and ensure PSI maintains a competitive advantage in the dynamic ship repair landscape.
• Create systems for collecting and reporting Structural Department Performance metrics across the organization.
• Strive for continuous improvement and encourage feedback from employees to drive improvements based on past projects to enhance performance.
• Embrace new technologies by introducing modern, efficient tools and technologies to improve productivity. Encourage employees to suggest and implement innovative solutions that can enhance efficiency and quality
• Works closely with the Project Manager(s) to ensure timely and cost-efficient completion of projects and/or jobs.
• Generates job assignments and communicates to subordinate employees, makes recommendations to the Production Manager on matters related to hiring, termination, suspension, advancement, promotion, demotion, discipline, and addresses or adjust employee grievances and other supervisory duties as required.
• Determines workforce staffing to maximize efficiency and meet project/department budget goals.
• Leads, trains, and develops Assistant Superintendents, Foremen, Lead men, and production team members.
• Advises PM on the status of all assigned projects, potential obstacles and delays and plans to minimize impact and beat project goals.
• Handle various administrative duties such as report writing, performance reviews, responding to email, interviews candidates, and form completion.
• Estimates time, manpower, and materials required for assigned jobs.
• Complies with requirements of the CBA.
• Assesses team member skills and provide necessary training opportunities as required to enhance or address deficiencies.
• Plan, coordinate, and supervise the execution of structural, pipefitting, and labor-related work in support of ship repair and maintenance projects, ensuring alignment with project schedules, budgets, and technical specifications.
• Ensure all work is performed in compliance with applicable NAVSEA Standard Items, U.S. Navy technical requirements, and other regulatory and contract specifications.
• Oversee hot work operations, ensuring proper permitting, fire watch assignments, and strict adherence to safety procedures related to welding, burning, and grinding activities aboard vessels and in yard facilities.
• Lead coordination efforts between departments, subcontractors, and project management teams to resolve production and technical issues that may impact critical path work.
• Monitor and enforce compliance with company policies, OSHA regulations, and customer-specific safety and environmental requirements, including confined space entry, fall protection, and hazard communication standards.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Education/Training and Experience:

• High School Diploma or equivalent work experience is required.
• Ability to read and interpret blueprints and sketches.
• Experience with US Navy Ship repair/NAVSEA regulation is preferred.
• Associates degree in Industrial Trades/Applied Science is preferred.
• Proficient with Word and Excel.
• Minimum of 10 years of experience in shipyard heavy industry is required.
• Extensive knowledge of ship repair processes.
• Knowledge of managing Federal Contracts.
• Ability to organize and prioritize to meet deadlines.
• Excellent communication skills, both verbal and written.
• Interpersonal skills, good attitude, and exceptional work ethic.
• Work requires establishing priorities and meeting deadlines.

Qualifications/Requirements:

• Strong technical background.
• Ability to write effectively and the ability to accurately communicate with all PSI employees.
• Ability to access, interpret, and apply government and industry standards, law, and corporate policy and procedures to aid in the management of the Mechanical Department.
• Ability to organize and prioritize to meet deadlines.
• Proficiency with spreadsheet and word processing software
• Ability to effectively operate standard office equipment
• Good attitude; must be a team player.
• Candidates must have access to reliable transportation to get to work and other job sites on time for the start of shift
• Must be flexible in work hours
• Valid State of Hawaii REAL ID-Compliant Drivers’ License in good standing, Class 3 or higher or a valid U.S. Passport in addition to a valid Hawaii Driver’s License, if you do not have a REAL ID-Compliant Driver’s License.

Work Authorization/Security Clearance:

• Must show proof of your legal right to work in the United States
• This position requires US Citizenship due to security clearance required for base access
• Must be able to successfully obtain a Transportation Worker Identification Credential (TWIC)
• Must be able to successfully obtain a Defense Biometric Identification System (DBIDS) Credential to gain access to federally controlled work sites

Blink Health is the fastest growing healthcare technology company that builds products to make prescriptions accessible and affordable to everybody. Our two primary products – BlinkRx and Quick Save – remove traditional roadblocks within the current prescription supply chain, resulting in better access to critical medications and improved health outcomes for patients.

BlinkRx is the world’s first pharma-to-patient cloud that offers a digital concierge service for patients who are prescribed branded medications. Patients benefit from transparent low prices, free home delivery, and world-class support on this first-of-its-kind centralized platform. With BlinkRx, never again will a patient show up at the pharmacy only to discover that they can’t afford their medication, their doctor needs to fill out a form for them, or the pharmacy doesn’t have the medication in stock.

We are a highly collaborative team of builders and operators who invent new ways of working in an industry that historically has resisted innovation. Join us!

*This role is based in Pittsburgh, PA (Robinson Township); candidates must reside locally.

The Opportunity

The Patient Services Operations team is at the forefront of Blink’s mission to bring affordable prices and deliver the best experience for our patients. As a Supervisor, Pharmacy Operations (Prior Authorization), you will play a critical role in ensuring the day-to-day execution of prior authorization workflows within a fast-growing hub pharmacy environment.

This is a hands-on management role for someone who thrives in fast-paced, high-volume operations and enjoys working closely with front-line teams. You will directly supervise hourly specialists, manage daily production performance, and ensure SLAs, quality standards, and productivity goals are consistently met.

Success in this role requires strong execution, attention to detail, and a commitment to team development. You’ll monitor queue health, coach employees using performance data, address workflow issues in real time, and escalate risks appropriately. You will also support the rollout of new processes and tools, helping your team adapt effectively as the business evolves.

This is an opportunity to build strong foundational leadership skills, develop high-performing teams, and make a direct impact on patient outcomes through operational excellence.

Responsibilities

Executing Daily Production Operations

• Own the success of the end-to-end prior authorization journey in order to provide an exceptional provider experience and meet program SLAs
• Monitor queue volumes throughout the day and reallocate work as needed to maintain productivity, across all prior authorization functions
• Perform quality checks and ensure team adherence to established processes and compliance standards
• Address workflow errors or issues as they arise and partner with leadership when escalation is needed
• Step into production during high-volume periods or coverage gaps
• Cultivate a positive and collaborative work environment and culture
• Perform other job duties, as assigned

Direct Team Supervision

• Supervise a team of hourly prior authorization specialists, on-site and virtually in other location(s)
• Set clear daily performance expectations aligned to established productivity and quality targets
• Conduct regular 1:1 meetings focused on performance, development, and engagement
• Provide real-time coaching and feedback based on observed performance and metrics
• Support corrective action processes when expectations are not met
• Assist with hiring, onboarding and training new team members
• Maintain accurate timecard, attendance, and documentation records
• Operate with a tech-forward mindset, leveraging systems, dashboards, and data to drive performance, identify trends, and inform decision-making
• Ensure all tasks are performed in a safe and compliant manner that is consistent with corporate policies as well as applicable state and federal laws

Managing Performance Through Data

• Review daily and weekly performance reports to track productivity, SLA attainment, and quality.
• Use data to guide coaching conversations and prioritization decisions.
• Flag trends, risks, or recurring issues to Pharmacy Operations leadership.
• Ensure team metrics are updated and communicated clearly.

Supporting Process & System Changes

• Champion adoption of new technologies, operational changes, tools or policy updates, ensuring prior authorization specialists are trained, supported, and aligned during rollouts.
• Provide feedback from the frontline to leadership regarding system challenges or training needs.
• Participate in testing or rollout support for operational changes.

Required Qualifications:

• Minimum 5 years of management and/or supervisory experience in a fast paced metrics driven environment with accountability to performance KPIs and service-level goals
• Demonstrate quality experience coaching employee performance and partnering with HR to manage employee relations issues
• Strong attention to detail and ability to manage multiple priorities in a fast-paced setting
• Technical aptitude and ability to learn new software
• Capable of working independently with minimal supervision
• Effective interpersonal skills with the ability to coach agents
• Ability to adapt to changing processes, technologies and workloads
• Comfortable managing daily production targets, SLAs, and quality standards
• Ability to thrive in a dynamic, fast-paced environment and effectively navigate ambiguity to drive results
• High school diploma or equivalent

Preferred Qualifications

• Bachelor’s degree in Business Administration, Healthcare Administration, Operations Management, or related field
• 5 years experience as an individual contributor in a retail, specialty pharmacy, healthcare, PBM, insurance, or pharmacy/medical claims (experience in revenue cycle, claims adjustment and benefits coordination may qualify)
• Proficient understanding of prior authorization operational standards
• Strong knowledge of pharmacy regulations and compliance
• Data-driven mindset with experience in analyzing performance metrics and reporting

What success looks like in the role:

• Daily production goals and SLAs are consistently met.
• Team members clearly understand expectations and improve performance over time.
• Attendance, quality, and productivity issues are addressed promptly.
• Workflow disruptions are minimized through proactive daily management.
• The team demonstrates strong process adherence and accountability.

Location/Hours:

Fully onsite role in Robinson Township, PA (Pittsburgh, PA)

Monday - Friday 8 hours shift between 8am - 9pm EST and Saturday rotation 9am - 5pm EST

You are applying for work with a franchisee of Dunkin' Donuts, not Dunkin' Brands, Inc., Dunkin' Donuts or any of their affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees.

Summary

The Assistant Restaurant Manager generally supports the Restaurant Manager in their efforts to develop a team of dedicated people delivering great and friendly guest experiences and profitable top line sales. They assist in the development of Crew and Shift Leaders and fulfill accountabilities assigned by the Restaurant Manager.

Responsibilities Include:

Team Environment

* Assist to recruit, hire, onboard and develop employees

* Communicate job expectations to employees

* Hold team members accountable for their behavior and performance, addressing concerns promptly

* Support the development of team members

Operations Excellence for Guest Satisfaction

* Create and maintain a guest first culture in the restaurant

* Ensure all shifts are appropriately staffed to achieve guest service goals

* Maintain safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation guidelines; comply with all applicable laws

* Ensure Brand standards, recipes and systems are executed

* Help prepare and complete action plans; implement production, productivity, quality and guest service standards

* Review guest feedback and restaurant assessment results and implement action plans to drive system improvements Profitability

* Control costs to help maximize profitability

* Execute all in-restaurant marketing promotions in a timely manner

* Execute new product roll-outs including team training, marketing and sampling

* Drive sales goals and track results

Profitability

* Control costs to help maximize profitability

* Execute all in-restaurant marketing promotions in a timely manner

* Execute new product roll-outs including team training, marketing and sampling

* Drive sales goals and track results

Qualifications:

Skills

* Fluent in English

* Restaurant, retail, or supervisory experience

* Basic computer skills

* At least 18 years of age (where applicable)

* Basic writing skills

* Math and financial management

Required Competencies

Guest Focus

* Understands and exceeds guest expectations, needs and requirements

* Develops and maintains guest relationships

* Displays a sense of urgency with guests

* Seeks ways to improve guest satisfaction; asks questions, commits to follow-through

* Resolves guest concerns by following Brand recommended guest recovery process

Passion for Results

* Sets and maintains high standards for self and others, acts as a role model

* Consistently meets or exceeds goals

* Contributes to the overall team performance; understands how his/her role relates to others

* Sets, prioritizes and maintains focus on important activities

* Reads and interprets reports to establish goals and deliver results

* Seeks ideas and best practices from other individuals, teams, and networks and applies this knowledge to achieve results

Problem Solving and Decision Making

* Identifies and resolves issues and problems

* Uses information at hand to make decisions and solve problems; includes others when necessary

* Identifies root cause of a problem and implements a solution to prevent from recurring

* Empowers others to make decisions and resolve issues

Interpersonal Relationships & Influence

* Develops and maintains relationships with team

* Operates with integrity; demonstrates honesty, treats others with respect, keeps commitments

* Encourages collaboration and teamwork

* Leads others; negotiates and takes effective action

Building Effective Teams

* Identifies and communicates team goals

* Monitors progress, measures results and holds others accountable

* Creates strong morale and engagement within the team

* Accepts responsibilities for personal and team commitments

* Recognizes and rewards employee's strengths, accomplishments and development

* Listens to others, seeks mutual understanding and welcomes sharing of information, ideas and resources

Conflict Management

* Seeks to understand conflict through active listening

* Recognizes conflicts as an opportunity to learn and improve

* Resolves situations using facts involved, ensuring consistency with policies and procedures

* Escalates issues as appropriate

* Developing Direct Reports and Others

* Works collaboratively with employees to create individual development plans to strengthen employee's knowledge and skills

* Regularly discusses progress towards goals, reviews performance and adjusts development plans accordingly

* Provides challenging assignments for the purpose of developing others

* Uses coaching and feedback opportunities to improve performance

* Identifies training needs and supports resources for development opportunities Developing Direct Reports and Others

* Works collaboratively with employees to create individual development plans to strengthen employee's knowledge and skills

* Regularly discusses progress towards goals, reviews performance and adjusts development plans accordingly

* Provides challenging assignments for the purpose of developing others

* Uses coaching and feedback opportunities to improve performance

* Identifies training needs and supports resources for development opportunities

Developing Direct Reports and Others

* Works collaboratively with employees to create individual development plans to strengthen employee's knowledge and skills

* Regularly discusses progress towards goals, reviews performance and adjusts development plans accordingly

* Provides challenging assignments for the purpose of developing others

* Uses coaching and feedback opportunities to improve performance

* Identifies training needs and supports resources for development opportunities

Business and Financial Acumen

* Understands guest and competition; translates and applies own expertise to address business opportunities

* Approaches situations with an innovative mind and looks beyond the obvious to deliver solutions and implement change

* Has a working knowledge of profit and loss and other key financial measurements in order to identify business trends, make adjustments accordingly and set goals

* Understands, analyzes and communicates the key performance/profit levers and manages to these measures

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Assistant Manager

• 
  
• Health & Wellness benefits starting on day 1 of employment
  
• Paid parental leave
  
• 401K eligibility
  
• Tuition reimbursement
  
• Employee Assistance Program eligibility / Health Advocate
  
• Paid vacation and Paid holidays
  

• 
  
• Oversee and execute the quality inspection of products before shipment, ensuring adherence to customer specifications and internal quality standards.
  
• Operate and maintain complex machinery, including setup, troubleshooting, and performing preventative maintenance to minimize downtime.
  
• Lead root cause analysis and corrective action investigations for critical quality issues, driving cross-functional teams to identify and implement effective solutions.
  
• Develop and implement quality control plans for new products and processes, collaborating with engineering and production teams to ensure manufacturability and compliance.
  
• Analyze production data and quality metrics to identify trends and opportunities for improvement, utilizing statistical process control (SPC) and other quality tools.
  
• Train and mentor employees on advanced inspection techniques and quality standards.
  
• Handle and dispose of hazardous materials safely and responsibly, adhering to all applicable regulations and company procedures.
  
• Proactively identify and implement process improvements to enhance product quality, productivity, and safety.
  
• Communicate effectively with cross-functional teams, including production, engineering, and customer service, to address quality concerns and drive continuous improvement.
  
• Lead and participate in problem-solving teams to address complex manufacturing challenges and improve overall operational efficiency.
  

• 
  
• High School Diploma or equivalent (GED) or 3+ years of relevant manufacturing work experience.
  
• Ability to lift up to 50 pounds.
  
• Able to obtain Lift Truck Operator's license.
  
• Able and willing to work overtime, including short-notice requests.
  
• Demonstrate proficiency with computer applications.
  
• Maintain a service and quality focus, addressing issues and communicating root causes.
  
• Contribute actively in a team environment, promoting open communication.
  
• Demonstrate proficiency in key tasks, embrace learning and knowledge sharing, and engage in cross-training.
  
• Possess flexibility and dependability to support production and customer focus.
  

• 
  
• Movement: May require the ability to stand/walk for up to 80% of your shift, with frequent pushing, pulling, bending, reaching, and squatting 50% of the time.
  
• Lifting: May require the ability to lift up to 50 pounds 50% of your shift.
  
• Environment: May require being comfortable working in an environment with varying temperatures.
  

• 
  
• Reasonable Accommodations: We are committed to providing reasonable accommodations to qualified individuals with disabilities. If you require any accommodations to perform the essential functions of this job, please let us know during the application process.
  
• Pre-Hire Medical Questionnaire: Upon accepting a role, you will be required to complete a pre-hire medical questionnaire. This is a standard procedure to ensure your ability to safely perform the job's physical demands and to identify any potential health concerns.
  
• Falsification of Medical Information: Falsifying information on the medical questionnaire is a serious offense and may lead to disciplinary actions up to and including termination.
  

• Safety: We prioritize the safety of all our employees. We provide comprehensive safety training and a safe working environment.

Location: WEST DES MOINES, IA, US, 50266

Store # - Mall Name: 6438 - Jordan Creek

EEO Statement: Hat World, Inc., Lids Holdings, Inc., dba Lids and subsidiaries is an Equal Opportunity Employer and is committed to complying with all federal, state, and local EEO laws. Hat World, Inc., prohibits discrimination against employees and applicants for employment based on the individual's race or color, religion or creed, national origin, alienage or citizenship status, marital status, sex, pregnancy status, age, military status, disability, or any other protected characteristic or class protected by law. Hat World, Inc. provides reasonable accommodation for disabilities in accordance with applicable laws.

Notice to Applicants: In connection with your application, we collect information that identifies, reasonably relates to or describes you (\"Personal Information\"). The categories of Personal Information that we collect include your name, government issued identification number(s), email address, mailing address, other contact information, emergency contact information, employment history, educational history, criminal record, and demographic information. We collect and use those categories of Personal Information about you for human resources and other business management purposes, including identifying and evaluating you as a candidate for potential or future employment or future contract positions, recordkeeping in relation to recruiting and hiring, conducting criminal background checks as permitted by law, conducting analytics, and ensuring compliance with applicable legal requirements and Company policies.

Need accessibility assistance to apply? Applicants who require accessibility assistance to submit an employment application, please email us at . A member of our Talent team will respond as soon as reasonably possible. This email address is only for individuals seeking accommodation when applying for a career at Lids.

For nearly 25 years, Lids has been the leading headwear and sportswear retailer in North America! We are very excited to start 2022 with our next stop in Germany worldwide. Officially licensed products from professional sports federations and headwear of the hottest sports and fashion brands to sell, which we do. We have already made it through years of hard work, learned from our successes and failures, lived at the intersection of fan and fashion and stayed true to our core values.

Have fun! Sell hats!

Our retail salespeople are the heartbeat and energy of the Lids brand. These cap experts are committed to fostering a passion for sporting and fashion goods by meeting the needs of our loyal customers and occasional buyers alike. Our customers rely on our team to find and select products that represent their individuality, team pride and personal style. Working in our retail stores requires our retail sales team to provide each and every customer with the energy for an exceptional Lids experience, maintain our meticulous product presentations, and be a subject matter expert in our products and services.

Generate revenue

• Achieve revenue growth through customer service
• Meet or exceed company goals in all individual statistics
• Engage in store maintenance according to current visual guidelines, including: proper sales, signage, and store cleanliness
• Maintain a professional appearance in accordance with the dress code

Control costs

• Protect the company's assets within the guidelines of LIDS retail
• Participate in store inventory management, including processing shipments and returns
• Assistance in the correct and timely counting of the products
• Support and follow all LIDS retail policies, procedures and principles
• Perform other assigned tasks

• Strong interpersonal skills and the ability to communicate verbally in a clear and professional manner
• Ability to read and operate a computer
• Ability to lift up to 50 pounds
• Ability to climb a ladder and work with hands overhead
• Standing required for up to 100% of the time

• Strong interpersonal skills and the ability to communicate verbally clearly and professionally
• Ability to read and operate a computer
• Ability to lift up to 50 pounds
• Ability to climb a ladder and work with your hands over your head
• Ability to stand on its feet up to 100% of the working time

Associates start at local minimum wage with up to 10% more based on experience. Exact compensation may vary based on skills, experience, and location.

High School Graduate or Equivalent

Less Than High School Graduate

The Store Lead in a cannabis dispensary is a key leadership role responsible for overseeing the day-to-day operations of the retail space. This position requires a combination of leadership, customer service skills, and a deep understanding of cannabis products and regulations. This role reports to the General Manager as is subject to change.

Key Responsibilities:

Customer Service:

• Ensure a positive and welcoming atmosphere for customers.
• Provide excellent customer service by addressing inquiries, offering product guidance, and resolving issues.

Sales and Upselling:

• Supervise and support budtenders in delivering effective sales strategies.
• Encourage upselling and cross-selling techniques to maximize sales and enhance the customer experience. '

Team Management:

• Assist in recruiting, training, and supervising a team of budtenders.
• Assist in developing and implementing staff schedules to ensure adequate coverage during peak hours as needed.
• Conduct regular performance reviews and provide constructive feedback.

Product Knowledge:

• Stay informed about cannabis strains, products, and industry trends.
• Train and educate staff on new products, usage methods, and customer preferences.

Inventory Oversight:

• Work closely with the Inventory Lead to monitor inventory levels and ensure accurate stocking.
• Assist in implementing inventory control procedures to prevent discrepancies and product shortages.

Compliance:

• Ensure adherence to local and state regulations governing the sale of cannabis.
• Oversee age verification procedures and maintain compliance with all legal requirements.

Operational Efficiency:

• Streamline operational processes to enhance efficiency and customer satisfaction.
• Address and resolve any operational issues promptly.

Store Presentation:

• Maintain a clean, organized, and visually appealing store environment.
• Oversee merchandising efforts to highlight featured products and promotions.

Security:

• Work with the GM to implement and maintain security protocols to prevent theft and ensure a safe environment for customers and staff.
• Investigate and address any security concerns or incidents.

Reporting and Analysis:

• Generate and analyze sales reports, customer feedback, and other relevant data as requested.
• Provide insights to dispensary management for continuous improvement.

• High school diploma or equivalent; additional education or certifications in cannabis-related fields is a plus.
• Strong customer service, leadership, and communication skills.
• Previous experience in a retail leadership role, preferably in the cannabis industry.
• Knowledge of cannabis products, strains, and industry regulations.
• Physical Requirements: This position may involve standing for extended periods and other physical tasks related to overseeing a retail space.

Note: This job description is a general outline of responsibilities and qualifications and is subject to change based on the needs of the dispensary and applicable regulations