Rise Technical Jobs in Usa
5,229 positions found — Page 7
JOB SUMMARY
Master Technology Group (MTG) specializes in designing, installing, and servicing commercial property technologies across local and national markets.
The A/V Technical Systems Designer will act as a Subject Matter Expert (SME) for various A/V-related projects and systems to provide our customers and staff with diverse A/V and IT-related technical support.
This position requires a thorough knowledge of audio-visual technologies and familiarity with IP networking. Additional skills required include proficiency in drawing and design software, technical writing, programming, training, and customer service.
Job responsibilities will range from pre-sales design and sales assistance, installation and commissioning, customer training, and post-install support.
The A/V Technical Systems Designer will report to the A/V Department Manager.
KEY DUTIES AND RESPONSIBILITIES
- Assist with gathering accurate client business requirements and site specifications
- Discuss alternate options with customers to ensure they will receive the desired functionality
- Create Design, Bill of Materials (BOM), and Scope of Work (SOW) using Bluebeam, Excel, Word
- Create line drawings, schematics, and rack elevations as needed
- Provide remote and on-site troubleshooting support to customers
- Perform site surveys with Account Managers
- Attend sales calls as a SME
- Help create and present proposals
- Establish trusted relationships with customer contacts
- Participate in kickoff/design review meetings with Project Managers and designated field staff
- Perform job site walkthroughs and quality control checks
- Provide technical guidance and support to on-site Technicians and Installers
- Develop test plans and demo environments to ensure full functionality and integration of a variety of equipment
- Coordinate customer network requirements with the customer and the Project Manager
- Schedule and perform customer training on the new system(s)
- Create as-built documentation in AutoCAD or Bluebeam
- Provide excellent customer service and maintain strong professional relationships with our clients, fellow employees, Local Service Providers, and vendors
- Provide timely and accurate communications to clients, fellow employees, partners and vendors
- Stay current with industry trends, technologies, and products
QUALIFICATIONS
- 7+ years of A/V-related experience and 3+ years of A/V design experience
- Strong knowledge of network topology and the ability to perform, communicate, or coordinate basic network configurations
- Strong knowledge of audio-visual system integration in Windows OS and Microsoft O365 environments
- Installation and design experience with:
- Meeting room A/V systems (Q-SYS, Crestron, Logitech, Yealink)
- Overhead paging (Atlas IED, Biamp)
- Sound masking (Cambridge, Atlas IED)
- Digital signage (BrightSign)
- Room scheduling (Logitech, Crestron, Yealink)
- Proven business development and customer service skills
- Strong technical writing skills
- Well organized, accurate, and attentive to detail
- Strong time management, problem-solving, and decision-making abilities
- Computer proficiency in a Windows environment using MS Office (Outlook, Excel, Word, Visio, PowerPoint), CAD, Bluebeam, and other technical programs
- Strong written and oral communication skills
- Exceptional interpersonal skills
- AVIXA CTS certification preferred
PERFORMANCE MEASUREMENTS
- Demonstrates understanding and execution of all key duties and responsibilities
- Shows consistent effort, enthusiasm, and follow-through in performing all aspects of the role
- Meets expected levels of responsiveness, communication, customer satisfaction, and deliverable quality
- Completes assignments within required timeframes and meets project deadlines
- Demonstrates strong judgment in analysis, problem-solving, and decision-making
- Communicates clearly and effectively, both verbally and in written form
- Maintains strong working relationships and contributes positively to a team environment
- Demonstrates reliability in meeting commitments, deadlines, attendance, and punctuality
Aligns with and consistently demonstrates MTG’s Core Values:
- People First: Demonstrates humility, helpfulness, and genuine care for others
- Above and Beyond: Exhibits a “whatever it takes” mindset, actively contributing beyond minimum expectations
- Sense of Urgency: Responds promptly and diligently to organizational and client needs
- Team Player: Demonstrates respect, support, and collaboration, sharing expertise generously
- Do the Right Thing: Operates with honesty, integrity, transparency, and strong ethical standards
COMPENSATION AND BENEFITS
Base Salary $95k - $105k+
Car Allowance
Phone Stipend
Medical, Dental & Vision Insurance
401k Match (50% match up to 6% of salary)
PTO
10 Company Paid Holidays
Nice Healthcare – Company-provided
Life Insurance – Company-provided
STD / LTD – Company-provided
Annual Bonus Eligibility
Employee Referral Bonus Program
Development Opportunities
Master Technology Group is proud to be an equal-opportunity employer. All aspects of employment, including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local laws.
Insight Global is seeking Technical Evaluation Review Board/CCB Coordinator to join our team for an exciting opportunity to work on a unique government contract. The contract assists in acquisition and technical sustainment engineering and will augment government resources. The coordinator manages government technical review board submissions, ensuring all programs meet required deliverables and are fully prepared for review before board meetings. They control document accuracy, track changes, and maintain compliant review packages across all stakeholders. The role requires confidently driving engineers and IPTs to meet requirements and deadlines, including pushing back when inputs are incomplete. This is a highly organized, assertive position focused on accountability, readiness, and execution.
Must Haves:
- BS/MS in engineering/specialty area
- 7 yrs directly related experience (5 yrs with MS degree)
- Active secret level security clearance or higher
- Strong planning, coordination, and organizational skills with the ability to manage multiple priorities
- Demonstrated experience developing, maintaining, and assessing technical baselines within controlled programs
- Familiarity with engineering standards, manufacturing methods, and configuration management practices, including military and ASME-guided environments
- Working knowledge of technical drawing conventions and engineering documentation controls
- Proficiency with Microsoft Office tools to prepare data-driven reports, metrics, and formal documentation
- High attention to detail, strong writing and verbal communication skills, and the ability to manage time effectively
- Ability to sit on-site at Hill AFB in Clearfield, UT Monday-Wednesday
Plusses:
- Experience supporting configuration and data management activities within a defense or government program environment
- Working knowledge of Air Force or DoD engineering release processes, configuration control standards, and technical documentation lifecycle management
- Familiarity with Engineering Change Proposals (ECPs), Interface Control Documents (ICDs), and associated revision and audit activities
- Prior involvement with functional and physical configuration audits, including coordination with suppliers or government facilities
- Training or certification in configuration or data management disciplines (e.g., CMPIC or similar)
- Demonstrated ability to maintain and protect complex engineering baselines for hardware and software systems
- Strong judgment and decision-making skills aligned with regulatory, contractual, and policy requirements
- Commitment to continuous learning and maintaining up-to-date technical proficiency
Akkodis is seeking a Technical Author for a position with a client located in Allen Park, MI.
We are seeking an experienced Automotive Technical Author to support documentation for Ford Motor Company vehicle service and repair procedures. This role is ideal for dealership technicians or automotive professionals who want to transition into technical documentation while applying their diagnostic and mechanical expertise.
Pay Range: $32/hr. - $36/hr. (The pay may be negotiable based on experience, education, geographic location, and other factors.)
Work Schedule
- Hybrid: 2 days onsite / 3 days remote
- Core hours: 9 AM – 3 PM (flexible)
- Additional onsite days during initial training
Technical Author – Automotive
Key Responsibilities
- Create and maintain service, repair, and diagnostic documentation for vehicle systems
- Translate complex engineering data, wiring diagrams, and technical specifications into clear instructions for technicians
- Collaborate with engineering and product teams to ensure technical accuracy
- Support labor time studies and documentation for vehicle service procedures
- Maintain documentation using content management and authoring tools
Required Qualifications
- 2+ years of dealership diagnostic repair experience (bumper-to-bumper)
- Hands-on experience with collision repair, spot welding, panel installation, body measurements, and paint
- Strong automotive diagnostic and mechanical skills
- Ability to interpret service manuals, wiring diagrams, and repair procedures
- Strong written communication and documentation skills
- Proficiency with Microsoft Office (Word, Excel) and Adobe Acrobat
Preferred
- Prior technical authoring or documentation experience
- Experience with XML authoring tools such as Oxygen XML Editor, Arbortext Editor, or XMetaL
- National Institute for Automotive Service Excellence (ASE) certifications
- Experience working in a Ford dealership environment
If you are interested in this Technical Author job in Allen Park, MI then please click APPLY NOW. For other opportunities available at Akkodis go to you have questions about the position, please contact Nandakini Sajwanat
Equal Opportunity Employer/Veterans/Disabled
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, an EAP program, commuter benefits, and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs that are direct hires to a client. To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
· The California Fair Chance Act
· Los Angeles City Fair Chance Ordinance
· Los Angeles County Fair Chance Ordinance for Employers
· San Francisco Fair Chance Ordinance
Technical Support Associate Analyst Duties: · Contributes to the IT Support job family in a support capacity.
Helps configure, install, maintain and upgrade computer systems hardware and software.
· Performs a broader set of tasks to provide operational support for the organization's information systems and peripheral equipment such as application servers, database servers, web servers, desktops, printers and storage devices.
· May assist in designing, developing, testing, debugging and implementing operating systems components, software tools, and utilities required for the operation, maintenance, and control of computer systems.
· Completes output (documents, analyses, and product) in specific work area to appropriate time and quality targets.
· Works under own initiative, prioritizes own work, and meets agreed timescales.
· Work is subject to frequent review by more experienced professionals in Technical Support.
Technical Support Associate Analyst – IT – Information Technology Job Requirements · At least 1 Year PC/LAN technical or equivalent experience preferred.
· Strong knowledge of the following is preferred.
· Microsoft operating systems and Microsoft Office.
· Apple hardware and operating systems.
· Networking switches and data networks.
· IP telecommunications systems.
· Audio Visual Systems.
· Capability to analyze problems and use sound judgement for determining solutions.
· Ability to clearly communicate with customers and other IT staff.
· Associate degree (PREFERRED) and/or equivalent work experience in the technology, hospitality, retail or customer focused field highly regarded.
· A+ certification (PREFERRED) or equivalent combination of education, training, and experience.
About Mindlance: Founded in 1999, Mindlance has been ranked as one of the fastest growing US Staffing firms by SIA for 9 consecutive years.
We provide workforce solutions to Global 1000 companies in Technology, Engineering, Finance, Clinical Research, Scientific, Digital/Creative/Marketing space.
Mindful of the opportunity gap, we provide balanced solutions for both employers and job seekers—elevating the standards of recruitment practice to a whole new level.
Our aim is to make a difference in the lives of job seekers by providing them with opportunities that broaden career horizons and expand skill sets.
We take pride in being a strong driver of mindfulness and balance at workplace.
EEO: “Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of – Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.”
About Pinterest:
Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we're on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product.
Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other's unique experiences and embrace theflexibility to do your best work. Creating a career you love? It's Possible.
At Pinterest, AI isn't just a feature, it's a powerful partner that augments our creativity and amplifies our impact, and we're looking for candidates who are excited to be a part of that. To get a complete picture of your experience and abilities, we'll explore your foundational skills and how you collaborate with AI.
Through our interview process, what matters most is that you can always explain your approach, showing us not just what you know, but how you think. You can read more about our AI interview philosophy and how we use AI in our recruiting process here.
The Team:
Pinterest's Infrastructure Governance (InfraGov) team is a small, high-impact group driving the strategy and execution of key infrastructure programs that keep Pinterest scalable, cost-effective, and secure. Our charter covers everything from cloud spend control and capacity management to automation and vendor relationships. We work closely with engineering, finance, procurement, and major cloud partners to tackle Pinterest's most complex and important infrastructure challenges.
What you'll do:
- Lead or support strategic infrastructure programs, focusing on areas such as cloud cost optimization, capacity planning, automation, and cloud vendor management, with the flexibility to shift across the team's full portfolio as priorities evolve.
- Collaborate directly with engineering leads, technical program managers, finance stakeholders, and cloud vendors to ensure alignment, clear ownership, and drive measurable outcomes.
- Manage program dashboards, create informative reports, and communicate technical and operational recommendations to both technical and non-technical audiences.
- Drive capacity planning initiatives and help steer cloud vendor engagements, including contract renewals and spend accountability, partnering closely with technical and business leaders.
- Contribute to roadmap planning, process improvements, and the continual evolution of team best practices to improve efficiency, scalability, and value delivery across Pinterest's infrastructure landscape.
What we're looking for:
- 5+ years of TPM experience managing complex, cross-functional technical programs within cloud, infrastructure, or platform environments.
- Solid understanding of cloud infrastructure principles (AWS or similar), especially related to capacity management, automation, and cloud spend.
- Excellent analytical and problem-solving skills, with experience creating dashboards, interpreting data, and using insights to drive decisions.
- Strong collaboration and communication skills with a track record of partnering with engineering, business, and vendor stakeholders in high-visibility settings.
- Adaptability and initiative-comfortable navigating ambiguity, shifting team priorities, and providing coverage across a varied set of programs.
- Experience with cloud vendor management and operational finance is a plus; willingness to learn and grow across domains is essential.
- Bachelor's degree in a relevant field, or equivalent experience.
Join us and help shape the future of Pinterest's infrastructure!
Relocation Statement:
This position is not eligible for relocation assistance. Visit ourPinFlex page to learn more about our working model.
In-Office Requirement Statement:
- We recognize that the ideal environment for work is situational and may differ across departments. What this looks like day-to-day can vary based on the needs of each organization or role.
- This role will need to be in the office for in-person collaboration 1-2 times every 6-months and therefore can be situated anywhere in the country.
#LI-REMOTE
#LI-JD3
At Pinterest we believe the workplace should be equitable, inclusive, and inspiring for every employee. In an effort to provide greater transparency, we are sharing the base salary range for this position. The position is also eligible for equity. Final salary is based on a number of factors including location, travel, relevant prior experience, or particular skills and expertise.
Information regarding the culture at Pinterest and benefits available for this position can be found here.
US based applicants only$123,684—$254,644 USDOur Commitment to Inclusion:
Pinterest is an equal opportunity employer and makes employment decisions on the basis of merit. We want to have the best qualified people in every job. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, religion or religious creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, age, marital status, status as a protected veteran, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member) or any other consideration made unlawful by applicable federal, state or local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you require a medical or religious accommodation during the job application process, please completethis formfor support.
About the job:
Our client is searching for its newest team member at our headquarters in Denver, Colorado! Our next Senior Apparel Technical Designer will need to possess excellent team skills and a strong understanding of garment fit and construction.
The successful candidate will be responsible for supporting the entire Product Development Department. The person who fills this position must also have a passion for the work they do and a strong desire to learn and grow.
Our employees enjoy a fun, casual, laid-back atmosphere.
If you have a solid amount of technical design experience with apparel or an educational background, then this is your opportunity to be a part of something great!
We want to hear from you if you possess the following skills, abilities, and qualifications:
This position is in-office only.
As a Senior Apparel Technical Designer, you would be responsible for:
- Maintaining a positive work atmosphere by acting and communicating in a manner that enables you to get along with customers, clients, co-workers, and management
- Create technical packets in PLM, ensuring that all details are commercially viable with the factories and are the most cost-effective.
- Review technical packets and samples from contractors for design accuracy and integrity.
- Execute design and fit intent into bulk production while maintaining corporate standards.
- Collaborate with team members and cross-functional team members to gain clear direction and consensus of design and fit intent.
- Identify potential production, quality, and costing issues and make recommendations to ensure brand integrity.
- Work closely with the Quality department throughout the development process to ensure communication of potential production quality issues.
- Negotiate costs with vendors.
- Ensure size and fit consistency within the brand and across product categories.
- Lead fit sessions and takes initiative as the fit expert of all products.
- Build and maintain fit base. Libraries including sketches and finished garment measurements
- Review and maintain the How-To-Measure Manual.
- Track and manage workflow and workload for own products.
- Identify and proactively engage business partners when issues arise with recommendations for viable options/solutions.
- Foster open communication and team environment with all business partners.
- Participate in departmental and cross-functional meetings as appropriate.
- Participate in process reviews and suggest ideas for improving procedures; help ensure processes and procedures that have been established are being followed by the team.
- Assist other team members with pattern and grading questions and concerns.
- Review the work of less tenured colleagues and guide them through any discrepancies they may encounter in order to help them learn and grow.
- Other tasks as assigned
Requirements:
- Bachelor's degree (B.A) From a four-year college or university
- At least 7 to 9+ years of related experience and/or training
- Self-motivated with a strong sense of urgency and a strong sense of time awareness.
- Thorough attention to detail and organizational skills
- Excellent interpersonal, verbal, and written communication skills
- Creative approach to problem-solving
- Ability to calculate figures and amounts such as fractions, discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
- Ability to apply concepts of basic algebra and geometry
Ability to multitask:
Use the combination of organization, time management, scheduling, and preparation to get multiple tasks completed by the established deadlines.
- Ability to work well under pressure
- Ability to analyze quality and maintain standards with contractors
- Ability to produce computer-generated technical sketches
- Team-oriented, entrepreneurial, proactive attitude
- Expert knowledge of fabrics, construction, finishes, trims, fitting, and techniques
- Expert knowledge in patternmaking including grading, construction and fit;
- Ability to make pattern adjustments
- Ability to make independent decisions based on a higher level of knowledge and expertise
- Ability to mentor less tenured teammates and share knowledge and expertise with others.
- Ability to think big picture;
- Thorough understanding of how Product Development decisions and processes impact other areas of the Company (i.e., sales)
- Proficient in Illustrator
- Knowledge of Photoshop
IDR is seeking a Lead Technical Program Manager to join one of our top clients for a remote opportunity. This role involves leading enterprise technology programs focused on workplace infrastructure and construction-related technology projects within a dynamic, enterprise environment. The company specializes in delivering innovative technical solutions across various facilities and corporate offices nationwide.
Position Overview for the Lead Technical Program Manager:
- Lead end-to-end delivery of workplace technology programs across corporate offices and retail branches, from planning through implementation.
- Develop and manage comprehensive program plans including scope, timelines, budgets, resources, and technical requirements.
- Manage and mentor a team of project managers responsible for full project lifecycle execution.
- Coordinate cross-functional collaboration with engineering, product, business stakeholders, and vendors to align projects with business goals.
- Identify, assess, and mitigate project risks, issues, and dependencies while maintaining project momentum and delivery timelines.
Requirements for the Lead Technical Program Manager:
- 5+ years of experience in Technical Program Management leading complex enterprise technology programs.
- Experience delivering workplace technology or infrastructure projects (network, wireless, virtual computing, end-user technologies).
- Proven ability to manage multiple project managers or large cross-functional teams.
- Strong stakeholder management and executive communication skills across business and technology teams.
- Experience managing budgets, resource allocation, and large project portfolios.
What's in it for you?
- Competitive compensation package
- Full Benefits; Medical, Vision, Dental, and more!
- Opportunity to get in with an industry leading organization.
Why IDR?
- 25+ Years of Proven Industry Experience in 4 major markets
- Employee Stock Ownership Program
- Dedicated Engagement Manager who is committed to you and your success.
- Medical, Dental, Vision, and Life Insurance
- ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.
IDR is hiring for a 6 Month Contract to Hire Technical Product Owner
Join a leading organization in the data technology sector, where innovation and agility drive success. This fully remote role offers the opportunity to influence key data engineering initiatives, collaborating across diverse teams to deliver impactful digital products. If you're passionate about data solutions, thrive in fast-paced environments, and possess a strong technical acumen, this is your chance to make a difference and grow your career.
Position Overview for the Technical Product Owner:
• Act as a pivotal link between Data Engineering teams and business stakeholders to facilitate successful technology delivery across digital products
• Manage and prioritize data engineering product backlog, ensuring alignment with organizational objectives
• Author user stories and acceptance criteria, leading refinement sessions and sprint planning
• Lead Agile ceremonies including daily standups, sprint reviews, and retrospectives to ensure smooth delivery
• Utilize data and AI tools to analyze issues, optimize workflows, and maintain high quality in product artifacts
Requirements for the Technical Product Owner:
• Proven experience in stakeholder interaction and managing product backlogs in an Agile environment
• Strong documentation skills and the ability to communicate complex technical requirements effectively
• Proficiency with SQL, data engineering processes, and related technologies such as Azure SQL, Data Factory, SSIS, and Azure Data Lake
• Familiarity with Microsoft tech stack and data delivery tools is highly preferred
• Solid understanding of data engineering concepts and successful delivery of technical products
What's in it for you?
• Opportunity to work remotely with flexible hours, supporting a dynamic team that values innovation and autonomy
• Competitive pay rate of $60-68/hr, leading to an annualized salary of approximately $135,000 + 10% STIP
• Be part of a company with a strong focus on data-driven solutions and cutting-edge technology adoption
• Gain hands-on experience with AI-driven processes and advanced data engineering tools
Why IDR?
• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.
REMOTE
Our Client is a Must have Kidswear company seeking a Technical Designer to join their growing team.
The Technical Designer will manage the technical development process for Kids Sleepwear as well as some adults. This person will be responsible for fit samples, approvals, revisions, and ensuring all garments meet quality standards and customer expectations.
Onsite 5 days NYC
Salary: 70-80k DOE
Technical Designer Responsibilities:
- Track and manage all fit samples and approvals throughout the development process
- Evaluate garment fit and construction and recommend solutions across multiple categories
- Review fit samples with leadership and implement feedback into revisions and updates
- Partner with costing to ensure construction and design align with cost targets
- Create and update tech packs, measurements, and detailed fit comments
- Communicate clearly with factories and internal teams to resolve technical issues
- Manage workflow and deadlines while staying organized across multiple projects
- Pivot quickly between adult sleepwear, intimates, and kids sleepwear
Ideal Background:
- 3+ years experience as a Technical Designer within kids apparel
- Strong fit knowledge, garment construction expertise, and problem-solving skills
- Comfortable in a fast-paced, small company environment and wearing multiple hats
- Ability to work independently, prioritize effectively, and collaborate with leadership
- Excellent communication and organizational skills
- Proactive, detail-oriented, and solutions-driven mindset
Quotations & Technical Support
Full-Time
Locations:
Sterling, IL 61081, USA -OR-
Baraboo, WI 53913, USA
Description
We currently have an opening for a Quotations and Technical Support Specialist, come grow with us! This position is located in Sterling, IL or Baraboo, WI.
Responsibilities include, but not limited to:
- Managing accounts and pricing structures.
- Quotation and Price Management.
- Manage and Develop Quotations for customers.
- Collaborate with distributors and end users in structuring pricing.
- Institute and manage price increases.
Project Negotiation
- Work closely with Quotations and Regional Sales Managers to maximize margins while focusing on corporate goals.
- Cultivate strong relationships with all Distributors, Customers, Representatives and OEMs.
- Facilitate communication between HPS Engineering and the customer when needed.
- Support the development of regional target accounts and key customers.
- Collaboration in executing sales strategies that maximize margins and bookings.
Technical Support
- Develop a full understanding of all HPS products, how they are manufactured, the applications they are used in, and how to troubleshoot any potential issues.
- Serve as the first point of contact for all calls from the field.
- Configure part numbers based on customer’s application requirements.
- Provide technical information that cannot be found on the nameplate or in the installation guide.
- Guide technicians through electrical schematics and the wiring of any HPS part number.
- Provide troubleshooting for scenarios where the customer is having issues in the field – wrong voltage, no voltage, etc.
- Support Customer Service on filing FPRs, RMAs, and CARs.
- Collaboration with other Sales Functions.
Customer Service Support
- Provide complete order packets for custom products and projects.
- Provide support and training on catalog parts, custom products, and interpreting customer specifications.
- Offer technical support to customers as needed.
- Act as liaison between Customer Service and customers as needed.
Marketing Support
- Work together to establish market pricing and institute price
- increases.
- Provide market feedback on HPS competitors, pricing, lead time, products, etc.
- Assistance with customer training on new product launches.
- Provide feedback and support on system upgrades.
- Provide support and communication on all PODs and CODs.
National Sales Support
- Assist with the creation, implementation, and support of all sales plans.
- Identify and escalate any customer activities that may affect overall sales objectives.
Do you qualify? We are seeking:
Diploma or Degree in Electrical, Technical or relevant field required.
Excellent communication and interpersonal skills, with the ability to effectively interact with cross-functional teams and external stakeholders.
Ability to thrive in a fast-paced environment and adapt to changing priorities.
Strong analytical and problem-solving skills.
Demonstrated computer skills and proficiency in Microsoft Office applications.
Ability to meet deadlines.
Ability to work independently and as a team member.
Strong attention to detail.
NOTE: We encourage applications from all qualified candidates. We have a great record of accommodating persons with disabilities.
Contact our People & Culture team if you need accommodation at any stage of the application process or want more information on our accommodation policies.
Some of the benefits of working with us:
We are Great Place to Work Certified! Our people work hard for us—so we make sure our benefits work hard for them. Our equitable pay, benefits, and practices prioritize security, health, and well-being while sharing in our business success through variable pay programs and our Employee Stock Ownership Program.
Benefits:
- Company 401K
- Dental care
- Disability insurance
- Employee assistance program
- Employee stock purchase plan
- Medical, Health Savings Plan, Health Reimbursement account
- Life insurance
- Paid time off
- Tuition reimbursement
- Vision care
- We are committed to sustainable business practices and offer opportunities for our employees to support the communities where we live and work.
Education Preferred
Associate's degree or better.
Bachelor's degree or better.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.