Rightmark Roofing Jobs in Usa

513 positions found — Page 8

Entry Level Sales Representative Earn $200K+
✦ New
Salary not disclosed
Naperville, IL 1 day ago
Roofing Sales Representative
- Generate Leads andConductpresentations and sell Roofing
ROOFING SALES REPRESENTATIVE
Lucrative Sales Opportunity
Earn $100K-$250K per year selling Roofing
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Generate Leads of homes with damaged roofing, conduct inspection and sell roofing
REQUIREMENTS:
Experience Selling Roofing but Will Train
POSITION OFFERS:
Competitive Commission - Earn $100K-$250K
Stable Environment
TO APPLY:
All Qualified Applicants are expected to submit a brief explanation of their background stating why they would be a comfortable fit for this opportunity. All qualified applicants will be contacted for a phone interview
Compensation
$100,000 - $250,000 per year
Not Specified
Technical Sales Representative
✦ New
🏢 Sika
Salary not disclosed
Sealy, TX 1 day ago

With more than 100 years of experience, Sika is a worldwide innovation and sustainability leader in the development and production of systems and products for commercial and residential construction, as well as the transportation, marine, automotive, and renewable energy manufacturing industries.

Sika is a specialty chemicals company with a globally leading position in the development and production of systems and products for bonding, sealing, damping, reinforcing, and protection in the building sector and industry. Sika has subsidiaries in 103 countries around the world, produces in over 400 factories, and develops innovative technologies for customers worldwide. In doing so, it plays a crucial role in enabling the transformation of the construction and transportation industries toward greater environmental compatibility. Approximately 33,000 employees generated CHF 11.20 billion in sales in 2025.

Job Description

Sika is looking for an experienced Service Representative to join its growing team in the Sealy, TX area for the Roofing business. The sales representative is responsible Coordinate with local manufacturer’s representatives to accomplish goals and objectives. Create and identify new market opportunities. Responsible to oversee specification activity through Roofing Consultants, Architects, Engineers and all other influencing parties. Roofing contractor account management to include bid returns, receivables, territory coverage. Establish and manage key owner relationships and activities within territory. Provide weekly, monthly sales activity reports. Assess project pricing including general pricing directives. Box lunch seminar presentations. Sample, literature presentation. Specification writing. Follow company environmental and safety policies. Understand the client and building owner needs. Possess a prominent level of technical skills in determining which products and systems best fit the needs for each unique application. Offer Roofing and Waterproofing solutions. Oversee partners (installers) and owner’s sales daily, monthly, and yearly. Travel required up to 80% for internal meetings and client sites. Telecommuting is permitted 100% of the time.

Specific Responsibilities:

  • Position Sika Sarnafil as a company that provides quality products and service
  • Sales of all Sika Sarnafil Roofing and Waterproofing systems to meet agreed upon budget and gross margin objectives
  • Coordinate with local manufacturer’s representatives to accomplish goals and objectives
  • Create and identify new market opportunities
  • Solely responsible to oversee specification activity through Roofing Consultants, Architects, Engineers and all other influencing parties
  • Roofing contractor account management to include bid returns, receivables, territory coverage
  • Establish and manage key owner relationships and activities within territory

Qualifications

Requires a Bachelor’s degree in Civil Engineering, or a directly related field plus three (3) years of experience. Will accept Master’s degree and 2 years of experience.

Must have at least two (2) years of experience with the following:

• Developing new customer markets

• Understanding large company culture specific to Sika and incorporating this into customer interactions

• Managing pricing and carrying out pricing directives with quotations specific to each project

• Literature / Specification presentations specific to Sika products

• Specification writing to incorporate Sika products

• Understanding and carrying company environmental and safety policies specific to Sika

• Reading and understanding architectural drawings to help our customers

Travel required up to 80% for internal meetings and client sites. Telecommuting is permitted 100% of the time.

Additional Information



  • 401k with Generous Company Match

  • Bonuses

  • Medical, Dental, and Vision Benefits

  • Paid Parental Leave

  • Life Insurance

  • Disability Insurance

  • Paid time off, paid holidays

  • Floating holidays + Paid Volunteer Time

  • Wellness/Fitness Reimbursements

  • Education Assistance

  • Professional Development Opportunities

  • Employee Referral Program & More!



Sika fosters a culture of entrepreneurship, empowering each individual to make decisions, learn from experiences, and shape their own career path. The safety and well-being of employees are top priorities at Sika, with a strong commitment to open communication and maintaining a safe workplace. In addition, Sika actively contributes to the community and promotes sustainability by giving back, minimizing environmental impact, and embracing social responsibility.

Sika Corporation is committed to a work environment that supports, inspires, and respects all individuals that apply. As an equal opportunity employer Sika will consider all qualified applicants without discrimination on the basis of race, color, religion, sex, pregnancy, sexual orientation, gender identity, age, disability, national or ethnic origin, or other protected characteristics.

We offer competitive salaries, aligned with local market benchmarks and the specific scope and responsibilities of each role. Compensation is determined based skills relevant to the position, education and/or training. We are committed to fair and equitable pay practices in accordance with applicable laws and regulations.

Not Specified
Sales Manager
Salary not disclosed
Leesburg, OH 6 days ago
About RoofX

RoofX is a family-owned residential roofing company built on integrity, responsiveness, and craftsmanship. We serve homeowners across Southwestern Ohio with roof replacements, repairs, maintenance, seamless gutters, and storm restoration services.

We are a GAF Master Elite contractor, operating within the ECA ecosystem, and we run on EOS (Entrepreneurial Operating System) to ensure clarity, accountability, and growth.

Over the last 12–18 months, we’ve experienced accelerated growth and are positioned to scale aggressively over the next 3–5 years, including expansion into additional markets.

We don’t just install roofs. We build careers, develop leaders, and create a culture where high performers thrive.

The Opportunity

We are hiring a Sales Manager to lead, develop, and hold accountable our Roofing Advisor team.

This is not a “sit back and manage” position. This is a player-coach leadership role responsible for:

  • Driving sales performance
  • Building a disciplined, accountable sales culture
  • Increasing close rates and follow-up execution
  • Coaching reps to master in-home selling
  • Ensuring CRM compliance and process adherence
  • Helping RoofX reach aggressive revenue targets

If you are passionate about leadership, metrics, training, and building a high-performing team — this role offers significant upside.

Key ResponsibilitiesLeadership & Accountability
  • Lead and manage a team of Roofing Advisors (outside sales reps)
  • Set weekly, monthly, and quarterly sales targets
  • Conduct performance reviews and weekly scorecard check-ins
  • Enforce CRM standards, follow-up cadence, and pipeline management
  • Build a culture of responsiveness and professionalism
Sales Strategy & Execution
  • Develop and execute territory growth plans
  • Improve booking rates, close rates, and average ticket value
  • Drive yard sign marketing and self-generated lead initiatives
  • Work closely with Marketing to maximize lead quality and conversion
  • Identify gaps in the sales process and implement improvements
Coaching & Development
  • Conduct ride-alongs and in-field training
  • Lead role-playing and objection-handling sessions
  • Ensure reps follow RoofX’s Proven Sales Process
  • Develop new hires through structured onboarding
  • Promote a “Me to We” team mindset
Reporting & Operations Alignment
  • Maintain accurate forecasting and pipeline visibility
  • Report weekly KPIs to leadership
  • Improve Sales-to-Production handoff quality
  • Collaborate with Operations to reduce callbacks and change orders
What Success Looks Like

Within the first 90 days, the Sales Manager will:

  • Establish clear performance expectations
  • Improve CRM compliance
  • Increase follow-up consistency across the team
  • Strengthen accountability and culture
  • Create a visible path toward revenue targets

Within 12 months:

  • Lead a high-performing sales team
  • Improve close rates and revenue per rep
  • Help drive RoofX toward multi-market expansion
Qualifications
  • Proven experience leading a sales team (home services or in-home sales preferred)
  • Strong understanding of pipeline management and KPI-driven performance
  • Experience coaching and developing sales professionals
  • CRM proficiency (JobNimbus, HubSpot, Salesforce, or similar platforms)
  • Ability to lead through accountability, not emotion
  • High integrity and strong communication skills
  • Willingness to be on-site and in the field
  • Roofing or construction experience is preferred but not required if you bring strong in-home sales leadership experience.
Compensation & Growth
  • Base salary starting at $85,000+, commensurate with experience
  • Performance-based incentives, including top-line commission on total team sales
  • Clearly defined, achievable KPIs with stretch-goal bonuses for exceeding targets
  • Uncapped earning potential tied directly to revenue growth and team performance
  • Full company support: marketing engine, CRM, analytics, and operational backing
  • Leadership runway as RoofX expands into additional markets
Who Thrives Here
  • Leaders who want to build something, not just manage it
  • Sales professionals who believe discipline drives freedom
  • Individuals who value family culture but demand performance
  • Those who want their impact to matter

If you’re ready to lead from the front and build a sales organization the right way — we want to talk.

Not Specified
Material Handler
Salary not disclosed
Las vegas, NV 2 days ago

Company Summary

Pacific Supply is a distributor of building products with over 50 locations throughout the Western United States and has been serving the needs of the construction industry and the communities since 1953. We are accepting resumes for a Material Handler.

Pacific Supply recognizes that employees are their most valuable resource and an integral part of their success. Their goal is to attract and retain the highest quality candidates. Pacific Supply encourages the development of their employees and believes it is necessary for the growth and success of the company.

Compensation Data

$17.00 - $23.00 Hourly

Job Description

Candidates will primarily be responsible for loading roofing materials onto roofs and drywall into homes.

Essential Duties and Responsibilities

Essential duties and responsibilities include but are not limited to the following:

* Responsible for loading and unloading customer and company vehicles.

* Loads roofing shingles onto roofs as well as other material handling in the yard and on jobsites.

* Counts and reconciles incoming and outgoing materials.

* Assists all customers in a courteous and friendly manner.

Job Requirements

* Forklift experience required.

* Must be able to lift up to 100 pounds.

* Must be willing and able to load a roof or stock drywall.

* Must have basic reading, writing and mathematical skills.

* Prior experience in the distribution center industry preferred but not required.

* Must be able to work as a team member.

Benefits

We offer competitive compensation and a strong benefits package including medical, dental, vision, 401(k), profit sharing, flexible spending accounts, vacation and sick pay, life insurance and wellness programs.

We are an equal opportunity employer and promote a drug free workplace.

Nearest Major Market: Las Vegas

Not Specified
Roofer
✦ New
Salary not disclosed
Chelmsford, MA 1 day ago
Commercial Roofer

CentiMark Corporation, the national leader in the commercial roofing industry, has exceptional opportunities for experienced Commercial Roofers in Chelmsford, MA.

CentiMark Corporation is North America's largest commercial roofing contractor with 100 offices and over 3,500 employees. Each office has dedicated crews, for the installation and service of all major commercial roof systems, who are highly trained and experienced with a focus on safety.

We offer competitive wages, solid career opportunities, a large backlog of work & fantastic growth potential.

Job Summary:

Removal and replacement of various commercial roofing systems under the direction of a foreman. This includes safe operation of tools of the trade (hand tools, power tools etc). Roofers work outside in a wide variety of weather conditions and to meet the physical demands of the position, including mobility needed to complete tasks.

  • Year round work is available
  • The majority of our workforce has been with us over 5 years
  • Immediate interviews are available
  • We pride ourselves on offering lucrative employee referral bonuses
  • Second Chance Employer Applicants with criminal histories are welcome to apply
Candidate Requirements:
  • Experience in roofing is required
  • 18 years of age or older
  • Able to lift 50 lbs. & climb up & down ladders to minimum heights of 25 feet
  • Valid Driver's License & reliable transportation
  • Able to work weekends and/or Holidays, out of town travel and overtime - as needed
  • Authorized to work in the United States
Premier Benefits:
  • 2 Health Insurance Plans:
    • No Cost \"Core Plan\" No Cost Medical & Dental
    • \"Buy Up Plan\" Features a lower deductible for Medical
  • Vision Plan
  • Employer Paid Life & AD&D Insurance
  • Traditional 401K with Company Match
  • Roth 401K with Company Match
  • Flexible Spending Accounts (FSA)
  • Paid Holidays and Vacation
  • Employer Provided Employee Stock Ownership Program (ESOP)
  • Weekly Pay
  • Referral Bonuses
  • Dayshift Hours
  • Growth Opportunities

CentiMark provides a great work environment with challenging career opportunities.

Drug Free Workplace - EOE (M/F/V/D) - E-Verify Employer

For more information, please visit our website

Not Specified
Service Superintendent
✦ New
Salary not disclosed
Austin, TX 12 hours ago
Service Superintendent

The Service Superintendent manages day-to-day service field operations, ensuring high-quality roof repairs, leak response, preventive maintenance, and warranty services. This role partners closely with the Service Manager, Project Managers, and clients to deliver timely, cost-effective, and safe service work. The Service Superintendent is accountable for leading service crews, coordinating scheduling, ensuring safety compliance, and maintaining strong client relationships.

Duties/Responsibilities
  • Lead, coordinate, and supervise service foremen and technicians across multiple active service jobs.
  • Ensure repairs, leak calls, preventive maintenance, and warranty work are performed safely, efficiently, and to company quality standards.
  • Partner with the Service Manager to schedule daily/weekly assignments, material loading, and equipment needs.
  • Oversee work in progress, monitoring labor hours, material usage, and safety practices.
  • Respond quickly to emergency service requests, making sound decisions under pressure.
  • Communicate effectively with clients, building owners, property managers, and general contractors during site visits.
  • Ensure foremen receive complete job information and client requirements prior to dispatch.
  • Review and approve service reports, photos, and documentation submitted by crews; ensure timely upload to Dataforma.
  • Support preparation of proposals and change orders by providing accurate field notes and scope feedback.
  • Assist with warranty inspections and service audits to ensure compliance with manufacturer standards.
  • Maintain and enforce strict safety ownership of all service job sites, including toolbox talks and incident reporting.
  • Train, mentor, and coach service foremen and technicians to ensure technical expertise, customer service, and adherence to company values.
  • Monitor inventory control for service materials, tools, and equipment; coordinate replenishment as needed.
  • Complete daily/weekly field reports detailing service activities, labor, and job conditions.
  • Perform other tasks as assigned by Service Manager or leadership.
Required Skills/Abilities
  • Minimum of 5 years of experience in commercial roofing, with at least 2 years in a supervisory or superintendent role in service/repair work.
  • Strong technical knowledge of commercial roofing systems (single-ply, built-up, modified bitumen, coatings, metal, etc.) with emphasis on repairs and maintenance.
  • Proven ability to manage multiple small-scale jobs simultaneously, often with tight response timelines.
  • Excellent customer service and communication skills; ability to build strong relationships with clients.
  • Strong organizational skills and ability to prioritize workload.
  • Proficiency with basic computer skills; experience with Dataforma or similar project management systems preferred.
  • OSHA 30 certification required; additional safety certifications (EM 385, CQM) preferred.
  • Valid driver's license and reliable transportation.
  • Bilingual (English/Spanish) strongly preferred.
  • Must be able to lift up to 50 lbs and work at roof heights.
permanent
Customer Service Representative
🏢 Sika
Salary not disclosed
Canton, MA 3 days ago

With more than 100 years of experience, Sika is a worldwide innovation and sustainability leader in the development and production of systems and products for commercial and residential construction, as well as the transportation, marine, automotive, and renewable energy manufacturing industries.

Sika is a specialty chemicals company with a globally leading position in the development and production of systems and products for bonding, sealing, damping, reinforcing, and protection in the building sector and industry. Sika has subsidiaries in 103 countries around the world, produces in over 400 factories, and develops innovative technologies for customers worldwide. In doing so, it plays a crucial role in enabling the transformation of the construction and transportation industries toward greater environmental compatibility. Approximately 33,000 employees generated CHF 11.20 billion in sales in 2025. This position pays between $25 and $30 per hour based on experience.

Job Description

Sika is looking for an experienced Customer Service Representative to join its growing team in the MA area for our Roofing business. This individual will be responsible for the fulfillment of receiving, processing, shipping and completing customer purchase orders for Sika Roofing products and services. This position is a HIGH LEVEL customer service role that acts as an account manager / project manager to our valued customers. In addition, this individual will support the region with projects that further improve operational service to customers.

  • Utilizing the Sales and Distribution module of SAP. Follow and remain proficient in procedures to enter and manage Sales Orders and Purchase Orders. This position will be responsible for servicing all accounts located in the South-West Region.
  • Help coordinate all materials to deliver to jobsites and help our valued customers manage their roofing projects from beginning to end
  • Monitor SAP generated back order lists, open billing lists, scheduled picking and shipping lists, etc., to fulfill and stay ahead of customer’s orders and related needs
  • Promptly answer questions from customers and sales representatives as they arise.
  • Become and remain proficient in Sika Roofing products, services and operational procedures pertaining to Sales and Distribution
  • Provide backup support and coverage for other Customer Service Representatives as directed

Qualifications

  • Associates Degree Preferred.
  • 3 - 7 years of work experience in a similar position
  • Professional Aptitude with good problem solving, analytical and interpersonal skills
  • Computer literate (Windows Applications: Word, Excel, Lotus Notes email); and SAP SD knowledge
  • Detail oriented
  • Good follow up skills
  • Customer service oriented with good communication skills

Additional Information



  • 401k with Generous Company Match
  • Bonuses
  • Medical, Dental, and Vision Benefits
  • Paid Parental Leave
  • Life Insurance
  • Disability Insurance
  • Paid time off, Paid holidays
  • Floating holidays + Paid Volunteer Time
  • Wellness/Fitness Reimbursements
  • Education Assistance
  • Professional Development Opportunities
  • Employee Referral Program & More!

Sika fosters a culture of entrepreneurship, empowering each individual to make decisions, learn from experiences, and shape their own career path. The safety and well-being of employees are top priorities at Sika, with a strong commitment to open communication and maintaining a safe workplace. In addition, Sika actively contributes to the community and promotes sustainability by giving back, minimizing environmental impact, and embracing social responsibility.

We offer competitive salaries, aligned with local market benchmarks and the specific scope and responsibilities of each role. Compensation is determined based skills relevant to the position, education and/or training. We are committed to fair and equitable pay practices in accordance with applicable laws and regulations.

Sika Corporation is committed to a work environment that supports, inspires, and respects all individuals that apply. As an equal opportunity employer Sika will consider all qualified applicants without discrimination on the basis of race, color, religion, sex, pregnancy, sexual orientation, gender identity, age, disability, national or ethnic origin, or other protected characteristics.

We offer competitive salaries, aligned with local market benchmarks and the specific scope and responsibilities of each role. Compensation is determined based skills relevant to the position, education and/or training. We are committed to fair and equitable pay practices in accordance with applicable laws and regulations.

Not Specified
Maintenance Technician
Salary not disclosed
Winter Haven, FL 3 days ago

Polyglass USA, Inc., a premiere roofing materials manufacturer, has an opening for an Industrial Maintenance Technician at our Winter Haven facility.


Who we are:

Polyglass is values-driven organization based on family, quality and innovation. We offer so much to our team members, and many choose to continue their careers at Polyglass for many years – even decades! Polyglass started 50 years ago in Italy. Nearly 35 years ago, we brought the business to the US and the business has grown to 6 offices producing our leading products across the US.


Polyglass is a leading manufacturer of roofing and waterproofing products designed to improve the performance and longevity of existing systems. We offer a range of products, including roofing membranes, cool roof coating, insulation, and waterproofing membranes, primers, and accessories. Each product is engineered to reduce energy costs, increase the life of the building structures, and enhance the overall appearance of the building.



What You Get To Do:

  • Ability to troubleshoot and repair various manufacturing equipment, including those with motors and motor controls.
  • Have basic working knowledge of industrial computerized controls, variable speed drives, level sensors, limit switches, pressure switches, proximity sensors, photo-electric sensors and IEC style contractors and starters.
  • Metal fabrication and/or welding skill is preferred.
  • Perform weekly lubrication of plant processes and ancillary equipment.
  • Disassemble and reassemble asphalt pump and replace packing in pumps and valves.
  • Replace and align motors, gearboxes, belts, chains, sprockets, and pulleys.
  • Work unassisted as the on-duty line maintenance operator, responding to all line calls and completing the daily maintenance call log.


What We Look For:

  • High school diploma or GED preferred.
  • A minimum of 1-year previous experience in a related capacity and/or vocational school or other training program completed is preferred.
  • Previous experience in a manufacturing environment preferred.
  • Ability to work assigned shift (third shift) with potential to move to another shift when one becomes available


Why does Polyglass offer that you won’t find at other local employers? Read on!


Stability: Polyglass has existed for decades, and our growth continues as we've once again showed record sales this past year! Many of our team members progress throughout the organization into more senior roles and management positions. We are a stable growth-oriented company, and we are seeking talent to continue our growth.


What you can expect as you join Polyglass:

At Polyglass, we dedicate training and guidance to our team members and watch them develop. You will join an organization where hard work is rewarded and your team members will feel like family.


Pay and Benefits

Polyglass offers competitive pay, incentive bonuses, shift-differential pay, over-time pay and regular raises. Our benefits are unmatched in our industry and include components that are not available at other local employers. These include:

In addition to very competitive pay, our benefits are unmatched in our industry and include features that are not available at other local employers. These include:

  • A FREE health-plan option for employees, other health care options available also.
  • 401(k) plans with a company match at 6%
  • Tuition Reimbursement.
  • Other benefits include:
  • Paid time off
  • Paid holidays
  • Dental and vision plans
  • Gym membership reimbursement
  • And more!


Take a peek behind the cultural curtain at Polyglass! Life at Polyglass

Not Specified
Sales Executive
✦ New
Salary not disclosed
Houston, TX 1 day ago

At ECC Exteriors, we’re in growth mode and expanding our presence in Texas. We’re looking for an experienced, driven Sales Executive to help grow our book of business across large-scale exterior renovation projects. This role is ideal for a construction sales professional who knows the multifamily and commercial renovation space and thrives in relationship-based, consultative selling.

Reporting to the Regional Sales Manager, this is an individual contributor role focused on developing new business, managing client relationships, and driving revenue across roofing, coatings, painting, siding, and other exterior scopes.


Key Responsibilities

  • Identify, pursue, and close new exterior renovation opportunities across Texas and in surrounding states.
  • Build and maintain strong relationships with property owners, asset managers, HOAs, general contractors, and developers.
  • Sell complex, large-scale renovation projects including roofing, coatings, painting, siding, and related exterior scopes.
  • Serve as the primary point of contact for assigned clients from initial opportunity through contract execution.
  • Maintain a strong pipeline of active opportunities and manage accounts for long-term growth.
  • Ensure a smooth handoff from sales to operations teams.
  • Work closely with the Regional Sales Manager, estimating, and operations teams to ensure accurate scopes and competitive proposals.
  • Track activities, pipeline, and forecasts.
  • Meet or exceed individual revenue and profitability targets.

Qualifications

  • 3–5+ years of sales experience in construction, exterior renovations, or a related industry.
  • Direct experience with large-scale exterior projects (multi-family, HOA, commercial, or hospitality) required.
  • Working knowledge of roofing, coatings, painting, siding, and exterior renovation processes.
  • Strong relationship-building, negotiation, and communication skills.
  • Self-motivated, organized, and comfortable managing sales in a regional territory.
  • Ability to travel throughout the region as needed.

Benefits:

  • Base salary starting at $70,000
  • Uncapped commission structure
  • Comprehensive benefits package including medical, dental, vision and 401(k)
  • Generous time off

ECC Exteriors is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. All qualified applicants will receive consideration for employment.

Job Type: Full-time
Work Location: In Person/On the Road – Texas



PI124d0937115f-31181-39934591

Not Specified
Residential Claims Specialist (SAN ANTONIO)
🏢 Usaa
Salary not disclosed
San antonio, TX 5 days ago

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

As a dedicated Property Adjuster, you will work within defined guidelines and framework, investigate, evaluate, negotiate, and settle low to moderate complexity property insurance claims. You will confirm/analyze coverage, recognize liability exposure and negotiate equitable settlement in compliance with all state regulatory requirements. You will recognize and empathize with members’ life events, as appropriate.

This hybrid role requires an individual to be in the office 3 days per week. This position can be based in one of the following locations: San Antonio, TX, Phoenix, AZ, Colorado Springs, CO, Tampa, FL or Chesapeake, VA. Relocation assistance is not available for this position.

This is an experienced desk based Property Adjuster role working in a telephone concentrated environment without physical inspection of loss. This is an hourly, non-exempt position with paid overtime available. Training will be approximately 12 weeks, Monday to Friday and hours may vary by location. Upon successful completion of training, employees will transition to an eight-hour work shift ranging between 8:00 am – 5:30 pm (local time) Monday to Friday with availability for occasional evenings and weekends based on business needs.

What you'll do:

  • Proactively manages assigned claims caseload comprised of claims with low to moderate complexity damages that require commensurate knowledge and understanding of claims coverage.

  • Partners with vendors and internal business partners to facilitate low to moderate complexity claims resolution. May also involve external regulatory coordination to ensure appropriate documentation and compliance.

  • Investigates claim damages by conducting research from various sources, including the insured, third parties, and external resources. May identify and resolve potential discrepancies and identifies subrogation potential resulting from unusual characteristics.

  • Identifies coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate. Determines coverage through analyzing investigation information involving low to moderate complexity policy terms and contingencies.

  • Determines and negotiates low to moderate complexity claims settlement. Coordinates with management for guidance on assessing settlement amounts outside of authority limits to support managing claims outcomes.

  • Maintains accurate, thorough, and current claim file documentation throughout the claims process.

  • Applies knowledge of estimating technology platforms and virtual inspection tools to prepare and manage low to moderate complexity property insurance claims estimates

  • Recognizes and addresses jurisdictional challenges such as applicable legislation and construction considerations.

  • Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours.

  • May be assigned CAT deployment travel with minimal notice during designated CATs.

  • Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed.

  • Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. 

What you have:

  • High School Diploma or General Equivalency Diploma.

  • 1 year of customer service, military leadership, construction related industry/insurance experience and/or experience handling low complexity property claims

  • Knowledge of estimating losses using Xactimate or similar tools and platforms.

  • Demonstrated negotiation, investigation, communication, and conflict resolution skills.

  • Working knowledge and understanding of claims contracts as well as application of case law and state laws and regulations.

  • Ability to prioritize and multi-task, including navigating through multiple business applications.

  • May need to travel up to 25% of the year (local & non-local) and/or work catastrophe duty when needed.

  • Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts.

What sets you apart:

  • 1+ years relevant property adjusting claims of moderate complexity

  • Experience desk adjusting residential property claims to include water, roof, and personal property

  • File ownership handling claims from start to finish (scoping the loss, assessing damages, estimating, interpreting policy, making coverage decisions, settlement)

  • Proficient in estimate writing using Xactimate and virtual tools (such as Claim X, Hover, and Hosta)

  • Currently hold an active P&C Adjuster license

  • Experience working directly for a standard insurance carrier

  • Experience in a all center environment

  • US military experience through military service or a military spouse/domestic partner

Physical Demand Requirements:

  • May require the ability to crouch and stoop to inspect confined spaces, to include attics and go beneath homes into crawl spaces.  

  • May need to meet all USAA safe driving requirements including verification of driving record through MVR & possession of valid driver’s license.

  • May require the ability to lift a minimum of 35 pounds to include lifting a ladder in and out of the trunk of a car.

  • May require the ability to climb ladders and traverse roofs, this includes the ability to work at heights while inspecting roofs and attics.

Compensation range: The salary range for this position is: $57,970 - $97,820.

USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

 

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

 

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

 

For more details on our outstanding benefits, visit our benefits page on

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

 

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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