Revel It App Jobs in Usa
16,416 positions found
Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group's member companies are subsidiaries of American Financial Group. We combine a \"small company\" culture where your ideas will be heard with \"big company\" expertise to help you succeed. With over 30 specialty and property and casualty operations, there are always opportunities here to learn and grow.
At Great American, we value and recognize the benefits derived when people with different backgrounds and experiences work together to achieve business results. Our goal is to create a workplace where all employees feel included, empowered, and enabled to perform at their best.
Our enterprise P&C IT organization is on a mission to accelerate the Great American strategy and empower the many Business Units and Shared Services with the appropriate technology, data, and applications to enable their business objectives and plans. We are looking to hire an IT Customer Engagement Lead who is a leader in our enterprise IT Organization and a strategic partner to one or more of our Divisions.
As the strategic partner, you will be responsible for building relationships and partnering with our business customers to understand their business needs and challenges as well as define the capabilities, technology strategy, and target IT operating models to accelerate their business strategies and go to market plans.
P&C IT Services is looking for a Customer Engagement Leader to join their team. The level for this position will be based on the candidate's experience.
This individual will work a hybrid schedule out of the Cincinnati office.
If you have a passion for building relationships, helping companies win with technology, and staying current with industry trends, then read further this is the role for you!
ResponsibilitiesCustomer Relationship Management Helps blur the lines between business and technology
- Establishes the appropriate IT / Business engagement model and corresponding set of IT services aligned to a Divisions business model. This position will act as a mini CIO for these groups.
- Develops relationships with key business stakeholders to understand their business strategies, needs, and challenges
- Gathers information on the business and technology objectives for business units, identifies customer needs and creates a shared technology plan to support business outcomes
- Ensures the customer is positioned best on technology AND data to support current and future needs
Technology Strategy Influences, provide options for the BU to win with technology and data
- Gathers and communicates market research on insurance and technology trends that is relevant to our business customers
- Participates in business strategy conversations helping define opportunities/ options to leverage technology and data to run, transform, or grow their businesses
- Drives conversations with customers to define and influence the business capabilities, digital experiences, and new ways of working to enable business objectives
- Develops a multi-year BU technology strategy and investment roadmap to address strategic outcomes and drive customer success for the short and long term
- Helps define the target IT operating model and specific business unit technology strategies and transformation for digital, automation, data, analytics, application modernization as needed
- Drives the business case for change and portfolio of initiatives and technology investment(s) aligned to business priorities
Delivery Execution & Support - Advocates for the BU and ensures no surprises
- Make sure customer needs are being met and understood by each department in the company from strategy to execution; knows which IT teams/resources to bring to the table and when
- Collaborates with internal IT teams to identify options to leverage technology and data to enable business drivers for a Division around easy of doing business, new revenue, operational efficiencies, and improved decision making through the use of data and analytics
- Partners with IT Delivery Managers, Enterprise Architects, and business stakeholders on developing the \"OneTeam\" delivery model playbook for success including the CSAT outcomes, team structure, roles, etc. across all initiatives for a particular business unit
- Serves as a point of escalation to manage risks and concerns back to the customer across all portfolio's of work for the business unit
- Partners with business and technical teams to gather feedback on the health of the relationship and quality of delivery of IT services
- Drives strategies and recommendations on strategies to drive adoption and continuous improvement opportunities for IT applications and assets
- A minimum of 15 years of related experience required
- Prior experience within the P&C industry with deep knowledge Insurance domain expertise, a deep knowledge of various insurance functions across the value chain.
- Strong level of technology expertise/breath (digital, automation, application modernization, data, analytics, etc.)
- Strong experience building relationships (trust) and managing stakeholder expectations from strategy to planning and execution; including abilities to create win-win partnerships, with a strong understanding of give and take
- Prior experience consulting skills or experience facilitating business and technology strategies; Ability to see the big picture and plan out steps to achieve it.
- Ability to influence change, energize business and technical teams and foster buy in at all levels
- Experience with navigating organizations and driving alignment and urgency across cross functional teams
- Prior experience driving business transformation and organizational change
- Prior experience leading complex and large-scale technology initiatives and engagements
- Genuine curiosity and passion for all things technology to apply the industry trends into the business
- Strong communication skills: verbal, written, listening to various levels across the organization
- Strong Problem Solving and results orientation/ execution skills - Takes ownership in tasks and projects seeing them through to completion. Ability to handle complex and ambiguous situations.
- Bachelor's or advanced degree preferred
Business Unit: Property & Casualty IT Services
Salary Range: $155,600.00 -$208,400.00
We offer competitive benefits packages for full-time and part-time employees*. Full-time employees have access to medical, dental, and vision coverage, wellness plans, parental leave, adoption assistance, and tuition reimbursement. Full-time and eligible part-time employees also enjoy Paid Time Off and paid holidays, a 401(k) plan with company match, an employee stock purchase plan, and commuter benefits.
Compensation varies by role, level, and location and is influenced by skills, experience, and business needs. Your recruiter will provide details about benefits and specific compensation ranges during the hiring process.
About Us
Pride Health is a minority-owned healthcare staffing firm that connects skilled clinical and non-clinical professionals with leading hospitals and healthcare organizations nationwide. As part of Pride Global, we deliver flexible workforce solutions while supporting quality patient care and career growth for healthcare professionals.
Job Summary
Pride Health is seeking a Senior Applications Analyst to support a healthcare organization's information systems and electronic health record (EHR) environment. This role is responsible for the implementation, optimization, and ongoing maintenance of critical IT applications that support operational and clinical workflows.
The ideal candidate will analyze complex technical issues, collaborate with stakeholders to design solutions, configure system modules, and provide application support to ensure efficient system performance and user satisfaction.
Key Responsibilities
- Analyze, design, configure, and maintain healthcare IT applications and system modules.
- Collaborate with operational and clinical stakeholders to gather business requirements and translate them into technical solutions.
- Troubleshoot complex application issues and coordinate with vendors when escalation is required.
- Lead or support projects involving system implementation, upgrades, or optimization.
- Develop documentation, training materials, and implementation plans for system changes.
- Evaluate the impact of proposed system modifications and recommend efficient solutions.
- Act as a liaison between IT teams and operational departments.
- Support system build, testing, training, and go-live activities.
- Monitor application performance and ensure system stability.
- Mentor or support junior team members when appropriate.
- Participate in special projects and other duties as assigned.
Required Qualifications
- Associate’s degree or equivalent combination of education and relevant experience.
- Minimum 5 years of related experience, including 3 years of direct IT application experience.
- Strong understanding of system development life cycle (SDLC).
- Experience with application configuration, monitoring, and troubleshooting tools.
- Ability to analyze complex workflows and design technical solutions.
- Strong problem-solving, analytical, and communication skills.
Preferred Qualifications
- Bachelor’s degree in Health Informatics, Computer Science, Business, or a related field.
- Experience supporting electronic health record (EHR) systems in a healthcare environment.
- Epic certification in at least one application module or willingness to obtain certification if required.
- Experience supporting multiple healthcare operational or clinical workflows.
Work Environment
- Fast-paced environment with multiple priorities.
- Frequent collaboration with internal stakeholders and end users.
- Ability to adapt to changing priorities and technology needs.
Benefits Disclosure
Pride Health offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto and home insurance, pet insurance, and employee discounts with preferred vendors.
Equal Employment Opportunity Statement
Pride Health is an Equal Opportunity Employer. We are committed to creating an inclusive and diverse workplace and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, genetic information, or any other characteristic protected by federal, state, or local law.
- IT Location: 130 Trinity Ave SW 5th Floor Atlanta, Georgia 3 Duration: 4 Months(Possibility of extension) On Site Purpose: The Atlanta Public School System is seeking the services of an IT Service Delivery Systems and Projects Coordinator to provide technical support, system management, and training for the IT Service Delivery and Student Experience Team.
Summary: Atlanta Public Schools' Digital Bridge program provides 38,000 student devices, staff laptops, hotspots, and other district technology to ensure students can access digital resources and tools at both school and home.
The IT Service Delivery Systems and Projects Coordinator serves as the primary manager of iiQ for the IT Service Delivery and Student Experience Team, ensuring the system operates effectively to support device management and service delivery.
The position provides iiQ training for all Field Technicians including Lead Field Technicians, handles ticket escalations involving student Chromebook devices, staff laptops, hotspots, and other district technology, and monitors IT Service Delivery and Student Experience Tableau dashboards.
Additionally, this role manages special projects for the IT Service Delivery and Student Experience Group, collaborating with Field Technicians, IT Management, and other IT divisions.
The position also helps ensure efficient processes are in place for IT Service Delivery, IT Service Desk, and IT Asset Management.
This role includes administrative assistant responsibilities for the IT Service Delivery and Student Experience team, providing administrative support to ensure smooth operations.
This position will work under the supervision of the IT Service Delivery team.
Scope of Work/Key Responsibilities: Adhere to established standard operating procedures through the following: Maintain exceptional customer service posture at ALL TIMES.
Serve as primary manager of iiQ for IT Service Delivery and Student Experience Team Primary iiQ Management and Training Responsibilities: Manage and administer iiQ system for IT Service Delivery and Student Experience Team Provide comprehensive iiQ training for all Field Technicians and Lead Field Technicians Handle iiQ ticket escalations involving student Chromebook devices, staff laptops, hotspots, and other district technology Assist in the management of district technology including 38,000 student devices, staff laptops, hotspots, and other technology assets across the school district Monitor IT Service Delivery and Student Experience Tableau dashboards Maintain accurate technology asset assignments and data integrity in iiQ system for student devices, staff laptops, hotspots, and other district technology Work with data information group to establish Tableau dashboards for IT Service Delivery, IT Service Desk, and IT Asset Management Manage special projects for IT Service Delivery and Student Experience Group involving Field Technicians, IT Management, and other IT divisions o Help ensure efficient processes are in place for IT Service Delivery, IT Service Desk, and IT Asset Management Record and submit checklists or other documentation as required for upward reporting and accountability.
Provide administrative support including calendar management, scheduling meetings, coordinating events, and managing correspondence for IT Service Delivery and Student Experience leadership Prepare and organize documentation, reports, presentations, and meeting materials for the IT Service Delivery and Student Experience team
With a legacy of innovation since 1899, a presence in more than 30 countries, and more than 19,000 employees, we are advancing breakthrough therapies in oncology, cardiovascular disease, rare diseases, and immune disorders.
Guided by our 2030 vision to "be an innovative global healthcare company contributing to the sustainable development of society", we are shaping a healthier, more hopeful future for patients, their families, and society.
Job Summary The Senior Director, IT PMO and Shared Services is responsible for directing, delivering and managing the execution all IS projects and programs.
In addition, this position has accountability for the following IT Shared Services, IS Procurement and Budget Management, PMO Office, Quality Assurance, IS Training, Business, Vendor Management and IS Strategic Sourcing.
This position is accountable for IT cost controls and effective budget management ensuring the IT Department is within budget overall.
Job Description Responsibilities Direct, lead, establish vision and develop the IT service delivery objectives; which include the planning, execution, PMO, Vendor Management, IT Strategic Sourcing, IS budget & Cost Management and QA Establish, manage and measure strategic service provider partnerships.
In addition, establish, implement, develop, and control best practices for IT program, management throughout the organization.
This includes defining and documenting all policies and processes of project/program lifecycles in order to deliver these projects/programs according to plan and within budget.
The Program Office will also create formal methodologies for defining project key performance metrics and allocating resources.
Evaluate and review IS initiatives for impact with corporate wide plans and other studies within the organization as well as performs feasibility studies for new IS project initiatives (PMO) including resource allocation management for all service management resources.
Develop, track, and control the information services annual operating and capital budgets for IS.
Assess and make recommendations on the improvement or re-engineering of the IT organization.
Execute and manage initiatives assigned by the CIO, participating on senior level teams as well as identifying opportunities for the appropriate and cost-effective investment of financial resources in IT systems and resources, including staffing, sourcing and purchasing Responsibilities include the development of the IS strategic plan, management of all IS related budgeting and cost management.
Lead IT Strategic Sourcing and operational planning to achieve business goals by fostering innovation, prioritizing IT initiatives, and coordinating the evaluation, deployment, and management of current and future IT systems across the organization Responsible for the management and development employees which include the performance reviews for personnel who are direct reports Responsible for the IS compliance of DSI in JSOX and financial audits Responsibilities Continued Qualifications Additional Information Daiichi Sankyo, Inc.
is an equal opportunity/affirmative action employer.
Qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
Salary Range: USD$214.050,00
- USD$356.750,00 Download Our Benefits Summary PDF
Location: Columbia, SC
Work Environment: Onsite
Contract length: 12 months (Contract to Hire)
Job Summary:
Duties/About the role:
- Responsible for providing assistance in the acquisition, negotiation and renewal functions related to IT vendor contracts. Register vendors for IT contracts and manages databases for IT vendor contracts.
- 35% Assists in the acquisition, negotiation, and renewal functions related to IT vendor contracts. Reviews, analyzes and creates hierarchy for IT vendor agreements. Maintains and updates various IT vendor databases in support of area workflow and department projects.
- 35% Perform quality reviews of databases to ensure agreements are entered correctly. Works with staff to correct and advise of proper protocols.
- 10% Trains and assists new employees with processes and procedures of the databases. Creates work instructions, procedures and standards for databases.
- 10% Request vendor registrations from new and established vendors and assists IT Payables with finalizing the required documentation.
- 10% Creates, reviews, maintains, and completes various reports for management.
Day to Day:
- This position manages key vendor and contract activities, including requesting vendor registrations and assisting IT Payables with required documentation.
- Responsibilities include supporting renewal functions for critical IT vendor contracts, reviewing and analyzing reports for senior leadership, and collaborating closely with the Chief Negotiator, IS Negotiation team, and key vendors.
- The position also involves maintaining and updating IT vendor databases to ensure accurate workflow and support department projects.
Work environment:
- Fast paced, multi-platformed environment which may require action and response 24X7 to support the technical business needs of the customer.
Team Info/Team name:
- This department operates in a fast-paced environment, supporting a wide range of customers across BCBSSC and most of various lines of business. Our work often involves tight deadlines, with busy end of quarters, a very busy end of year for renewals, and at times it may require overtime to meet critical deliverables.
- We're a close-knit team that values collaboration and support. While we work in a high-functioning environment and pride ourselves on being hardworking, we also make space for fun and positivity.
- We partner closely with other teams across the AIMS organization. Our culture is a safe, inclusive space where everyone feels accepted and respected, and we welcome diverse perspectives.
Job Requirements:
Required Experience:
- 4 years project coordination or other related work experience.
Required EDU:
- Bachelor's Degree
- Degree Equivalency: 4 years job related work experience or Associate's and 2 years job related work experience
Required Skills and Abilities:
- Excellent organizational skills and quality research skills.
- Excellent verbal and written communication skills.
- Demonstrated skills to work with and assist others.
- Ability to acquire in-depth knowledge of department functions, procedures and workflow.
- Analytical or critical thinking skills.
- Good judgment skills.
- Ability to handle confidential or sensitive information with discretion.
- Ability to work in a team environment and prioritize work effectively.
- Ability to assist in the preparation, documentation, and presentation of recommendations to management.
Required Software and Tools (Hands on experience required):
- Microsoft Office.
- Vendor Management experience
- Experience communicating with executive level management
- Service Now Experience
Nice to have/Preferred skills:
- Smart Cloud Control Desktop
IT Business Partner at Wilson, MA
Job Description: IT Business Partner – Pharmaceutical Manufacturing
Role Overview
The IT Business Partner – Pharmaceutical Manufacturing serves as the strategic technology partner for Manufacturing, Quality, Engineering, and Supply Chain functions within a regulated pharmaceutical environment. This role combines strong business partnership and stakeholder engagement with deep manufacturing IT, solution architecture, and compliance expertise to ensure technology solutions enable safe, compliant, and efficient operations.
This is a long‑term role and may be structured as full‑time employment or a long‑term contract engagement, depending on candidate experience and business needs.
Key Responsibilities
Business Partnership & Strategy (≈50%)
- Act as the primary IT partner for Manufacturing, Quality, Engineering, and Supply Chain leadership
- Build trusted relationships with site leadership, operations managers, quality leaders, and business stakeholders
- Develop a strong understanding of pharmaceutical manufacturing processes, compliance requirements, and operational KPIs
- Translate business and regulatory needs into IT strategies, roadmaps, and prioritized initiatives
- Partner with business leaders to develop business cases, define success metrics, and track value realization
- Align site‑level priorities with enterprise IT strategy and governance
Manufacturing IT, Architecture & Compliance (≈50%)
Manufacturing & Quality Systems
- Lead IT engagement for manufacturing and quality systems, including MES, LIMS, QMS, EMS, serialization, and plant historians
- Support integration between shop‑floor systems (MES, SCADA, PLCs) and enterprise platforms (ERP, data, analytics)
- Ensure systems support GMP manufacturing, batch integrity, traceability, and electronic records
Solution Architecture & Integration
- Provide solution and integration oversight for ERP (e.g., SAP), manufacturing execution, quality, maintenance, and supply chain systems
- Collaborate with enterprise architects to ensure solutions are scalable, secure, and compliant with enterprise standards
- Support digital manufacturing and Industry 4.0 initiatives within a validated pharmaceutical environment
Validation, Data Integrity & Regulatory Compliance
- Ensure IT solutions meet GxP, CSV, and data integrity requirements (e.g., ALCOA+)
- Partner with Quality and Validation teams to support system validation, change control, and audit readiness
- Ensure compliance with FDA, EMA, and other global health authority expectations
Delivery Oversight & Change Enablement
- Serve as the single point of accountability for IT delivery outcomes supporting manufacturing and quality operations
- Identify risks, dependencies, and compliance impacts early and drive mitigation plans
- Lead change enablement activities, including communication, training coordination, and adoption support
- Ensure solutions are effectively embedded into shop‑floor and quality processes
Required Qualifications
- 10+ years of experience in IT roles supporting pharmaceutical or other GxP‑regulated manufacturing environments
- Strong understanding of pharmaceutical manufacturing operations and quality systems
- Hands‑on experience with manufacturing IT systems (MES, LIMS, QMS, ERP)
- Experience with system validation, data integrity, and regulated change management
- Proven ability to partner with manufacturing, quality, and engineering leadership
Preferred Qualifications
- Experience as an IT Business Partner, Manufacturing IT Lead, or Solution Architect
- SAP experience (PP, QM, PM, MM) or equivalent ERP platforms
- Exposure to serialization, track & trace, or regulatory reporting systems
- Experience supporting multi‑site or global pharmaceutical operations
- Knowledge of cybersecurity considerations in OT and regulated environments
Employment Type
- Long‑term role
- Open to Full‑Time Employee or Long‑Term Contract engagement
- Structure will be based on experience, availability, and business requirements
Success Measures
- Alignment of IT initiatives with manufacturing and quality priorities
- Compliance and audit readiness of manufacturing and quality systems
- Improved operational performance through compliant technology enablement
- Strong satisfaction from site and business leadership
Title: Director of IT & Business Systems
Location: Vancouver, WA
Salary: $130,000 – $150,000 per year
The Management Group is seeking an experienced Director of IT & Business Systems to lead technology strategy, infrastructure, and enterprise systems across a growing multi-entity property management organization. This role oversees all IT operations, cybersecurity, cloud infrastructure, and business systems while partnering closely with executive leadership to improve efficiency, reporting, and long-term technology scalability.
Who This Role Is Not For
This role is not intended for entry-level IT professionals or candidates whose experience is limited to help desk or system administration responsibilities. We are specifically seeking candidates with senior-level IT leadership experience, a strong infrastructure background, and a track record of managing enterprise systems, cybersecurity, and technology strategy.
This position is ideal for a technology leader who can balance strategic planning with hands-on execution, modernize systems, and leverage automation and emerging technologies to improve operational performance.
Key Responsibilities
· Develop and lead a multi-year IT strategy aligned with company growth, operational efficiency, and security objectives. Serve as a trusted advisor to executive leadership by translating business needs into scalable technology solutions.
· Oversee the performance, reliability, and integration of core business platforms including property management systems, accounting systems, HR systems, document management tools, and collaboration platforms. Identify opportunities to strengthen operations through system integrations, automation, and improved data accessibility.
· Lead all IT infrastructure including cloud services, networking, Wi-Fi, endpoints, servers, telephony, and mobile device environments while maintaining a strong cybersecurity posture across the organization.
· Manage IT vendors, technology budgets, and major system implementations. Ensure reliable IT service delivery across multiple locations while establishing service standards and improving internal support processes.
· Partner with Finance and Operations to enhance enterprise reporting, automation, and data visibility, helping leadership make faster and more informed decisions.
· Lead, mentor, and develop members of the IT team while fostering a culture of accountability, innovation, and strong service orientation.
Minimum Qualifications
· 10+ years of progressive experience in IT leadership, infrastructure management, or enterprise technology operations
· Experience leading IT in a multi-site or multi-entity organization
· Strong expertise in:
o Microsoft 365 and Entra ID
o Hybrid cloud environments
o Infrastructure and networking
o Cybersecurity frameworks and data protection
o Enterprise systems management
· Experience managing IT vendors, technology budgets, and enterprise system implementations
· Ability to clearly communicate complex technical concepts to non-technical leadership
· Bachelor’s degree in Information Systems, Computer Science, or related field (or equivalent experience)
Preferred Qualifications
· Experience with automation platforms, Microsoft Power Platform, or workflow tools
· Experience with business intelligence or enterprise reporting systems
· Experience with virtualization environments or enterprise RMM/PSA tools
· Industry experience in property management, real estate, or service-based businesses
· Professional certifications such as ITIL, CISSP, CISM, or PMP
Compensation & Benefits
Salary: $130,000 – $150,000 per year
Benefits include:
100% employer-paid medical, dental, and vision insurance for employees and dependents
Auto allowance
3 weeks vacation accrual
Sick time accrual at 1 hour for every 40 hours worked
If you are an experienced IT leader who enjoys building scalable systems, strengthening cybersecurity, and helping organizations operate more efficiently through technology, we encourage you to apply and join us in shaping the future of our technology infrastructure.
Driven by a unique Purpose, Culture, and Value Delivery Model, we enable meaningful connections between talented professionals and forward-thinking organizations.
Since our formation in 2002, organizations across commercial and public sectors have been trusting us to help build their teams with exceptional temporary and permanent talent.
Visit us at to learn more and view our open positions.
Please apply or call one of us to learn more For further inquiries regarding the following opportunity, please contact one of our Talent Specialists.
Amit at (224) 507-1290 Title: Director of Sales IT Staffing Services Location: DC/MD/VA Metro Area, Georgia, Texas, North Carolina (other locations will be considered on a case-by-case basis) Permanent / Full-Time Employment offering a six-figure base with a highly aggressive incentive opportunity About the Role: The 'Director of Sales IT Staffing Services' will be part of the DivIHN's Workforce Solutions Group and will report to the 'President Workforce Solutions' Description: Welcome to DivIHN! We're seeking an entrepreneurial sales leader that has demonstrated success in selling IT staffing services and takes pride in the relationships that they have built.
In this critical role, the individual will be instrumental in simultaneously driving revenue as a top-performing individual contributor and strategically scaling DivIHN's Staffing Services sales function.
What you'll do: Consistently exceed annual sales targets through direct client acquisition and relationship management Leverage an extensive professional network to penetrate new enterprise accounts in the IT staffing market Spearhead sales initiatives and execute comprehensive go-to-market strategies to expand DivIHN's presence in untapped markets and geographies.
Collaborate with delivery and operations teams to ensure consistent customer satisfaction Build and mentor sales team infrastructure to support future expansion Identify and implement sales process improvements and technology enablement Track and report on sales metrics, pipeline health, and revenue forecasting What we need from you: 10 years of enterprise sales experience in IT staffing services Understanding of and drive to achieve business development goals (Gross Revenue, Gross Margin, EBITDA) Proven and verifiable success in hitting multi-million $ revenue targets on an annual basis.
Strong relationship-building skills with C-suite and technology decision makers Proven sales and demand creation capability, proven ability to conduct discovery/needs analysis with prospective customers, and develop a successful action plan.
Entrepreneurial mindset with the ability to design and implement scalable sales strategies Experience transitioning from individual contributor to sales leadership role Deep understanding of technology workforce trends and talent acquisition dynamics Outstanding interpersonal, oral presentation, and written communication skills, with a knack for probing and active listening.
Meticulous attention to detail, even when managing a high volume of work.
Proficiency with a CRM such as Pipeline Flexibility to travel as required.
What you will get: Opportunity to be part of a values-driven and highly entrepreneurial company and make an impact Six-figure base with highly aggressive incentive opportunity About DivIHN Integration: Here is a quick introduction to DivIHN, before we talk further about the job and the person.
DivIHN ('Divine') is a Chicago-based technology consulting firm founded in 2002.
We present ourselves and deliver as the Expert Advisor, Solution Provider, and True Partner of our Clients.
Our Clients know that we are committed to their holistic success; that we can be counted upon to deliver, always; they have enabled us to be true to our core purpose: Positively Impacting Lives, one interaction at a time.
Our business focus is 'Success and Transformation of our Clients'.
Our culture is 'Seeking Excellence, with Grace'.
The value system espoused by DivIHN is Honesty, Commitment, Excellence, and Grace.
Our services include Our Specializations include Digitalization Business Technology Transformation Cybersecurity Consulting Operations and Management Talent Mobilization Enterprise Architecture and Program Management Salesforce and ServiceNow Microsoft Cybersecurity Analytics with AI/ML We differentiate ourselves by our holistic approach to solutions, our Value Delivery Model founded on 4 levels of Leadership, our Culture of seeking Excellence with Grace, and our pioneering effort in developing specialist communities.
DivIHN has over 22 years of experience providing high-quality talent on an on-demand basis for clients both directly as well as through our MSP channel partnerships.
And, we have earned a reputation amongst our clients and MSP partners of not only being a reliable supplier but also as a true partner that constantly seeks ways to elevate the quality and type of service we render, through innovation and thought leadership.
DivIHN is MBE and 8(a) certified.
We are appraised at CMMI Dev ML3 and ISO 9001/20000/27001 certified.
About us: DivIHN, the 'IT Asset Performance Services' organization, provides Professional Consulting, Custom Projects, and Professional Resource Augmentation services to clients in the Mid-West and beyond.
The strategic characteristics of the organization are Standardization, Specialization, and Collaboration.
DivIHN is an equal opportunity employer.
DivIHN does not and shall not discriminate against any employee or qualified applicant on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status.
CRM, C-Suite
The role focuses on evaluating internal controls, identifying risks within the company's technology infrastructure, and recommending improvements to strengthen information security, compliance, and system reliability.
Key Responsibilities Lead and perform IT audit engagements including planning, execution, and reporting.
Evaluate internal controls, IT governance, and risk management practices within the organization's technology environment.
Identify vulnerabilities and weaknesses in systems, applications, and network infrastructure.
Develop action plans and recommendations to mitigate risks and prevent potential security breaches.
Participate in the planning and execution of internal IT audit procedures.
Prepare internal audit reports that clearly outline findings, risks, and recommended corrective actions.
Collaborate with cross-functional teams and stakeholders to strengthen IT infrastructure and improve security practices.
Assist in developing and implementing policies, standards, and procedures related to IT governance, compliance, and network security.
Support the continuous improvement of the organization's IT risk management and audit framework.
Experience Candidates should have up to 7 years of experience in IT auditing or related fields, with a strong understanding of IT audit methodologies, internal controls, risk management, and information security practices.
The role requires the ability to perform audit engagements with varying levels of independence depending on experience and demonstrate the capability to analyze IT risks and their broader business impact.
Cyber Security, IT auditing
IT Business Continuity: Advance IT business continuity planning and disaster recovery efforts.
Strong Preference for someone with experience leading strategy for CMDB in ServiceNow.
Strong knowledge of ServiceNow CMDB.
Finance and Budget: Lead IT budget management including budget creation, operational and capital tracking, invoice posting, invoice coding, weekly and monthly reporting, etc.
Cloud Financial Operations: Lead cloud financial operations strategy and provide oversight of monitoring cloud spend.
Process and Policy Management: Develop and maintain department policies, processes and standard operating procedures.
Provide internal training to department and impacted end users.
Vendor and Contract Management: Lead vendor management and software license and IT access management program.
Change Control: Lead of IT Change Advisory Board.
Audit Management: Participate in internal and external audits; oversee and coordinate responses to audit requests.
Value Strategy: Monitor compliance with IT performance management.
Prepare reports of department activities, tasks, and monitor operational metrics including compliance with policies, regulations, and customer requirements and service level agreements.
Coordinate department LEM reporting.
IT Survey Coordination: Leads survey coordination and facilitation (Epic, Chime, AHA, etc.) Stay up to date on evolving threats, technologies, and solutions.
Collaborate with other departments to ensure IT strategy aligns to business goals.
Escalate and resolve issues in a timely manner.
Identify and manage operational risk.
