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IT Support - On Site (Mandarin fluent)

Fontana, CA | 12-month contracts, renewable

Job Responsibilities and Objectives

1. Network Infrastructure: Responsible for the construction, maintenance, and optimization of the business network within the company. Ensure network stability and security, and proactively implement risk prevention and emergency response measures.
2. Deployment & Maintenance: Manage the implementation and deployment of network equipment and projects to ensure smooth business operations. Oversee the operation and maintenance (O&M) of daily office and production equipment (e.g., PC terminals, printers, PDAs) to guarantee high efficiency and stability.
3. Operational Support: Collaborate with business departments for on-site O&M support and manage network assets. Must be available for occasional short-term business travel to support local project implementation as needed.
4. Service Mindset: Demonstrate a customer-centric service attitude and strong sense of responsibility. Possess excellent learning ability, problem-solving skills, and a spirit of communication and collaboration.

Job Requirements

Educational Background:

• Majors in Computer Science, Communication Engineering, Network Engineering, or related fields are preferred.

Work Experience:

• 3–5 years of experience in network O&M.
• Proven track record in implementing and maintaining medium-to-large scale networks (200+ terminals).
• Experience in server room and network planning, implementation, and O&M management.

Core Competencies:

• Technical Skills: Ability to independently install, debug, and maintain equipment from major vendors such as Huawei, Ruijie, Cisco, Fortinet, and Extreme. Proficient in Windows, Linux, and macOS.
• Language Skills: Mandarin and English preferred.

Personal Attributes:

• Teamwork: Excellent communication skills to coordinate effectively with business departments and advance project progress.
• Problem-Solving: Ability to analyze and resolve complex issues independently with effective solutions.
• Responsibility: High sense of accountability and the ability to work under pressure.
• Customer Focus: Strong awareness of business needs and a proactive approach to identifying and solving problems

Additional Information

• Contract: 12-months, renewable

Apply now to be considered

To apply: Please submit your CV in English. Only shortlisted candidates will be contacted.

ATL (Aleknagik Technology, LLC) is an Alaska Native Corporation (ANC) providing facilities and operations management, and a broad spectrum of Information Technology (IT) services and support. ATL is a fully qualified 8(a) certified Small Disadvantaged Business (SDB). The resources we offer are boundless compared to traditional Small Businesses. Our capabilities consist of a staff of subject matter experts, professional engineers, scientists, and service technicians. This combination allows ATL to meet and exceed our customers’ needs effectively in a cost-effective manner.

Aleknagik Technology, LLC. is seeking an On-site Material Expeditor to support wholesale supply functions to include:

• Receiving and processing incoming assets from various supply sources storage, inventory, packing, packaging, and transportation, repair cycle support, cargo movement/planning and demilitarization of equipment/parts prior to disposal action.
• Ability to use computer terminals, handheld terminals, scanners, and other equipment to input data for required transactions.
• Ability to operate forklift trucks and automated material handling equipment to move, stack and unstack, load or unload and position material.

The work environment will be in a warehouse setting as well as outside environment duties.

Place of performance will be at various locations at Lackland AFB and Port San Antonio, Texas.

The hours of operation are 7:30AM to 4:30PM, excluding Federal Holidays and special organizational days.

The position requires the employee to lift or move material weighing up to 40 pounds.

Must have a valid Texas Driver License and have and retain a top-secret clearance.

This position is subject to random drug testing.

Traffic Management background highly desired.

Candidates can start employment with a secret clearance and then undergo the process to obtain top secret clearance.

Applicants should submit their resume explaining what experience, training, and education they have which demonstrates they can successfully perform the duties for the position.

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• Inspect manufactured components for conformance to specifications
  
• Ability to set up and operate Vertical and Horizontal CNC Milling Machine centers, including but not limited to 3-4 axis
  
• Support for programming, ensuring proper use of programs & tools
  
• Ability to work from travelers, blueprints, set up sheets, drawings and/or verbal instructions as well as limited judgment and experience to plan and accomplish goals.
  
• Able to use appropriate measuring devices, such as calipers, micrometers, height gages, plug gages, etc.
  
• Demonstrate a willingness to cross-train and support the development of other employees as needed. Including actively supporting cross-training initiatives to ensure team flexibility and shared knowledge for operational continuity.
  
• Maintain a clean work area daily as required.
  
• Additional duties as assigned.
  

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• Able to understand complex machining theory and strategy
  
• Ability to manage and prioritize a high number of set-ups and short-run jobs
  
• Able to understand and interrogate complex mechanical drawings and tolerances
  
• Ability to use common machine shop hand and measurement tools
  
• Ability to set-up and run multiple CNC Machines in a fast-paced environment
  
• Fixture design, fabrication, and manual machining experience is a plus
  
• Ability to read, write and speak effectively in English
  
• Understand and follow Geometric Dimensioning and Tolerance standard (GD&T)
  
• Strong math skills required
  
• Aerospace manufacturing experience: 10 yrs. minimum experience
  
• Prior experience in an aerospace prototype/ job shop environment preferred
  
• Self-motivation, able to accomplish a high level of work
  
• Team player, actively participating in continuous improvement projects with coworkers.
  
• Demonstrate high skill level with the desire for continuous learning
  
• Experience working in AS9100 and ISO environment
  

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• Safety glasses required when in manufacturing environment.
  
• Hearing protection as needed.
  

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• Proven analytical and problem-solving abilities.
  
• Ability to effectively prioritize and execute tasks in a high-pressure environment.
  
• Strong interpersonal and oral communication skills.
  
• Ability to work with limited supervision including using sound judgment to execute independent decisions and departmental initiatives.
  
• Adept at reading, writing, and interpreting technical documentation and procedure manuals.
  
• Highly self-motivated and directed.
  
• Keen attention to detail.
  
• Skilled at working within a team-oriented, collaborative environment.
  
• Ability to learn new technologies and adapt to change.
  

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• 40+ hours onsite work week.
  
• Sitting for extended periods of time.
  
• Dexterity of hands and fingers to operate a computer keyboard, mouse, power tools, and to handle other computer components.
  

ST Equipment & Technology LLC, Needham, MA

ST Equipment & Technology (STET) is the developer of a proprietary separation technology used to process dry powders such as fly ash, mineral ores, food/ feed powders, by triboelectrically charging and separating particles in a strong electric field. STET is a part of Titan America group.

We are seeking a highly skilled Electrical Controls Engineer to join our engineering team and play a key role in designing, integrating, and supporting the automation systems that power STET’s advanced separator equipment. In this hands‑on role, you will design industrial control systems, develop PLC and HMI software, configure networked automation environments, and support both local and remote operations for customers around the world. You’ll work with complex electrical systems, instrumentation, networking, and industrial communication technologies while collaborating closely with cross‑functional engineering teams. This position offers the opportunity to contribute to major capital projects, qualify cutting‑edge automation technologies, and travel internationally to commission new equipment installations. If you are a problem‑solver with strong technical expertise, excellent communication skills, and a passion for industrial automation, we invite you to join us at STET’s Technical Center in Needham, MA.

Responsibilities:

• Design and install the electrical and control systems for STET separator equipment to meet US NEC and/or international codes, safety requirements, and guidelines.
• Design of industrial controls, electrical control and software for processing plant capital projects
• Develop logic programming for PLC.
• Design user interface for HMI.
• Work with electrical and P&ID drawings
• Qualify and choose control suppliers of automation and industrial control products
• Design and set-up Local Area Networks (LANs), Virtual Private Networks (VPNs)
• Configure control computers, servers and communication devices for local and remote support
• Provide remote technical support to existing sites.
• Travel to project sites as some international travel required for commissioning new installations of STET separator equipment at remote customer sites
• Reports to Electrical and Control Engineering Manager at STET technical center site in Needham MA

Qualifications:

• Bachelor’s degree in electrical or computer engineering is required.
• Must have at least two (2) years of experience working with industrial equipment controls
• Programming experience with PLC (Allen-Bradley Studio 5000 preferred, RSLogix500, DirectLogic).
• Programming and design experience with HMI (Inductive Automation Ignition preferred, Aveva InTouch, C-more).
• Programing Historian server (Aveva Historian, Ignition Historian)
• Excellent understanding of electrical wiring, high voltage equipment, sensors, computers, networking, industrial communication, and troubleshooting.
• Experience with electric heater temperature control, CNC machine control, stepper motor control
• Experience with motor control with VFD configuration
• Experience with instruments (linear distance, vacuum, temperature, flow, tension)
• Working knowledge of electrical drawing software (AutoCAD or Solidworks)
• Excellent communication skills for working with customers and team members.
• Position requires ability to travel internationally for commissioning and troubleshooting

STET offers its employees a full range of company benefits and exceptional educational and career opportunities.

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• Assemble or fabricate mechanical parts, pieces, or products using a variety or tools and equipment
  
• Collect materials and equipment needed to begin assembly process
  
• Perform inspections and measure parts using basic measuring tools
  
• Achieve applied and earned production rates to standard and communicate issues that could cause unfavorable rates
  
• Perform basic preventative maintenance, as trained, for required tools and equipment
  
• Document actions by completing required production documentation, both written and electronic
  
• Working as part of team, accomplish department goals
  
• Adhere to company safety requirements and wear PPE as directed / required
  
• Read, interpret and follow detailed instruction to complete the highest quality product
  
• Other duties may be assigned as business needs dictate
  

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• High School Diploma or GED required
  
• 1-2 years of mechanical assembly experience is preferred
  
• Familiarity with ISO9001, AS9100 standards for quality control preferred
  
• Strong technical, mechanical, and or electrical aptitude
  
• Fine motor skills, and the ability to work with small parts and components
  
• Effective and professional communication skills (verbal and written) and highly organized
  
• US Citizenship or Permanent Residency required
  

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• Able to work flexible hours when required
  
• Excellent record of attendance and reliability
  

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• Medical, dental, vision, life, and disability insurance with coverage on day one
  
• 11 paid holidays
  
• Paid vacation (PTO)
  
• Paid sick/personal time
  
• Matching 401K with vesting on day one
  
• Tuition reimbursement
  
• Dependent scholarship programs
  

Job description:

Company Overview

Calnetix Technologies, LLC is dedicated to transforming the energy landscape by developing innovative, high-speed motor generator technologies that promote energy efficiency and environmental sustainability. We partner with Original Equipment Manufacturers (OEMs) across diverse industries to enhance existing products and pioneer new markets through cutting-edge solutions.

Overview

We are seeking a Manufacturing Product Engineer with background in Manufacturing to oversee the development, manufacturing and lifecycle management of mechanical components for a key client. This role will interface between internal teams, vendors and the client. You will manage product deliveries, scheduling and technical changes as needed.

The ideal candidate has a strong mechanical engineering background, hands-on manufacturing experience and experience managing mechanical products from concept to production.

Duties

• Own and manage assigned mechanical component products throughout their lifecycle, from development through production and delivery
• Coordinate with internal engineering, manufacturing, and quality teams to ensure product requirements are met
• Manage external vendors and suppliers, including sourcing, technical alignment, timelines, and performance
• Develop and maintain project schedules, production timelines, and delivery plans
• Act as the primary point of contact for the customer, managing expectations, requirements, and ongoing communication
• Ensure products meet cost, quality, and performance targets
• Identify and mitigate technical, schedule, and supply chain risks
• Support design reviews, manufacturing readiness, and continuous improvement initiatives
• Track progress and report status to internal stakeholders and the client

Requirements

• Bachelor’s degree in Mechanical Engineering or a related field
• Minimum of 3 years of experience in mechanical product management, manufacturing engineering, or a similar role
• Strong background in mechanical systems, with experience in motors, stators, magnetic bearings, or related electromechanical components preferred
• Hands-on experience in a manufacturing environment
• Proven experience working with suppliers and contract manufacturers
• Strong project management skills, including scheduling and timeline management
• Some proficiency in Solidworks is a plus
• Use of MS Office tools for productivity and Project scheduling is necessary

DirectViz Solutions (DVS) is a dynamic and rapidly growing government contractor committed to delivering innovative IT solutions that address the mission-critical needs of our government clients. Through the expertise and dedication of our talented team, we provide cutting-edge technology services designed to achieve success and exceed expectations.

At DVS, we prioritize our employees as our greatest asset. We offer competitive compensation, comprehensive medical benefits, a 401(k) match, generous PTO accrual, professional development reimbursement, corporate-funded technology certifications, and robust employee recognition and appreciation programs.

We are seeking a highly skilled Asset Manager to work in Alexandria, VA. The role will be on-site and will require a public trust clearance or the ability to obtain one.

Responsibilities:

• Oversee the entire lifecycle of NSF-owned IT hardware assets, including workstations and mobile devices.
• Develop and implement asset management policies and procedures in line with the 3-year technical refresh cycle.
• Track asset inventory, usage, and maintenance schedules using ServiceNow.
• Ensure compliance with organizational policies, standardization initiatives (CCPP and CAMP), and regulatory requirements.
• Analyze asset data to optimize usage and reduce costs, particularly focusing on warranty expiries and replacement planning.
• Establish and manage a bench stock of IT hardware supplies within the IT Service Desk workspace.
• Manage the procurement, deployment, and replacement of approximately 1,000 workstations annually, and ensure efficient upgrade of 170 handheld mobile devices.

Qualifications:

• Bachelor’s degree in IT, Business Administration, or a related field.
• Experience (3 - 5 years) in asset management or a related role. *
• Proven experience in project management, preferably with certification (PMP, PRINCE2, etc.).
• Strong organizational, analytical, and leadership skills.
• Proficiency in ServiceNow. *
• Excellent communication and leadership abilities. *
• Ability to manage multiple projects simultaneously and prioritize tasks effectively.
• Strong problem-solving skills and attention to detail.

If you thrive on solving complex problems and building meaningful connections, we’d love to hear from you. Join our team and make an impact today!

Physical and Mental Qualifications:

• Maintain focus and awareness throughout scheduled working hours.
• Perform tasks requiring prolonged periods of sitting or standing at a desk, utilizing a computer, mouse, and keyboard.
• Lift and move objects weighing up to 15 pounds as needed.
• Exhibit excellent verbal and written communication skills, with a strong command of the English language.
• Demonstrate the ability to work independently while also collaborating effectively as part of a team.
• Quickly learn and retain routine tasks and processes.
• Possess strong organizational skills, attention to detail, business correspondence proficiency, and self-management capabilities.
• Perform the essential functions of the role satisfactorily; reasonable accommodation will be provided for employees with disabilities upon request.
• Accept and adapt to additional responsibilities or changes to assigned duties as determined by DirectViz Solutions (DVS).

DirectViz Solutions, LLC (DVS) is an equal opportunity employer who prohibits discrimination and harassment against any employee or applicant for employment based on race, , sex (including pregnancy), age, gender identity, creed, religion, national origin, sexual orientation, marital status, genetic information, disability, political affiliation, protected veteran status, or any other status protected by federal, state or local law.

DVS has a zero-tolerance policy for harassment, threats, coercion, discrimination, and intimidation. Employees may file a complaint or exercise any right protected by Executive Order 11246, Section 503 of the Rehabilitation Act of 1973, as amended, Section 4212 of the Vietnam Era Veterans Readjustment Assistance Act of 1974, or the Veterans Employment Opportunities Act of 1998.

Job Title: Project Delivery Manager (Ophthalmology) - OptymEdge

Location: Remote in US, Canada & UK

OptymEdge, (part of the Emmes Group), develops proven solutions for training and certification of Visual Function Examiners and Visual Acuity Rooms. OptymEdge partners with study teams to provide visual function certification that ensures a high level of quality and consistency for ophthalmic clinical trial data.

OptymEdge is the largest and longest-standing certification organization in the industry. We pioneered visual acuity certification from conception. Our services have grown to be synonymous with providing the highest level of quality and standardization of clinical trial data.

• Over 2,500 sites certified worldwide, since 1995

• Phase I through post-marketing experience across anterior segment and retina trials

• Clinical Ophthalmology, Optometry, and clinical trial expertise

Primary Purpose

The Project Delivery Manager (PDM) is critical to the successful conduct of ophthalmic certifications in Biopharmaceutical-sponsored clinical trials, as a matrix leader of a vendor project team. The OCPM will be client-facing and serve as the internal lead of the project through the life cycle of the study, ensuring effective project delivery in agreement with contracted project timeline and budget. The PDM directs project delivery by driving team and financial efficiency, work product quality, and is responsible for client satisfaction through strong relationship management.

* Serves as the primary point of contact for biopharma clients and demonstrates proficiency in knowledge and understanding of client needs.
* Ensures that deliverables for the assigned projects are completed according to the contract budget, schedule, and quality standards. Projects will be effectively managed in all areas of performance.
* Develops successful working relationships with clients, executive management, and project staff and collaborates to manage project issues, proactively identify and mitigate risks and drive milestone achievement.
* Tracks project deliverables against contract. Proactively prepares/presents study metrics to maintain transparency for internal/external stakeholders. Monitors trends and drives changes to the plan as needed; identifies risks to delivery and agrees to mitigation plans with the project team to be presented to the client.
* Ensures adherence to quality control expectations and milestone timelines for delivery of contractually required reports and deliverables.
* Identifies and manages changes to scope and requests for out-of-scope activities. Collaborates with Business Development, Contracts Department, and executive management to ensure timel y execution of contract amendments/change orders. Prospectively manages client expectations.
* Identifies and documents lessons learned from study successes and challenges to promote development of best practices.
* Models and propagates Emmes' commitment to a culture of quality in all aspects of our deliverables, utilizing a solution-based, science-driven, value-added approach in collaborating with clients.
* Performs other duties as assigned.

* Bachelor's degree or equivalent experience.

* Experienced in developing and maintaining customer relationships.
* Minimum 2 years demonstrating related experience.

* Experience with MS Office Suite.
* Time management and decision-making skills.
* Attention to detail and the ability to address several assignments simultaneously.
* Excellent oral and written communication skills.
* Some knowledge of clinical trials in ophthalmology preferred.

* Occasional travel may be required on an ad hoc basis

Emmes Group: Building a better future for us all.

Emmes Group is transforming the future of clinical research, bringing the promise of new medical discovery closer within reach for patients. Emmes Group was founded as Emmes more than 47 years ago, becoming one of the primary clinical research providers to the US government before expanding into public-private partnerships and commercial biopharma. Emmes has built industry leading capabilities in cell and gene therapy, vaccines and infectious diseases, ophthalmology, rare diseases, and neuroscience.

We believe the work we do will have a direct impact on patients' lives and act accordingly. We strive to build a collaborative culture at the intersection of being a performance and people driven company. We're looking for talented professionals eager to help advance clinical research as we work to embed innovation into the fabric of our company. If you share our motivations and passion in research, come join us!

Why work at Emmes?

At Emmes, your actions and hard work will have a direct impact on public health initiatives, both globally and in our local communities with opportunities for volunteerism through our Emmes Cares community engagement program. We offer a competitive benefits package focused on the health and needs of our growing workforce, including:

• Flexible Approved Time Off

• Tuition Reimbursement

• 401k Retirement Plan

• Work From Home Anywhere in the US

• Maternal/Paternal Leave

• Casual Dress Code & Work Environment

CONNECT WITH US!

Follow us on Twitter - @EmmesCRO

Find us on LinkedIn - Emmes

The Emmes Company, LLC is an equal opportunity employer and does not discriminate in its selection and employment practices. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.

#LI-Remote

Job Description:

L1 Service Desk Analyst (5–6 Years Experience)

NOTE: Candidate must speak both English and Spanish

Resource required in Minneapolis who can travel if needed or at least once a week

Start- immediate

full time remote - with ability to travel if needed or can go to Sleepy Eye once a week.

Duration-1 year

Role Overview

• Act as the first point of contact for all IT-related incidents, service requests, and user inquiries

• Deliver high-quality, customer-focused support across enterprise IT environments

• Ensure first-call resolution wherever possible and effective escalation when required

Key Responsibilities

• Provide Level 1 technical support via phone, email, chat, and self-service portal

• Log, categorize, prioritize, and resolve incidents and service requests in the ITSM tool

• Troubleshoot issues related to:

o Windows and macOS end-user devices

o Microsoft 365 (Outlook, Teams, OneDrive, SharePoint)

o Active Directory (password resets, account unlocks, group access)

o VPN, network connectivity, Wi-Fi, and printer issues

• Perform initial diagnosis and resolution using knowledge articles and SOPs

• Escalate unresolved incidents to L2/L3 teams with accurate documentation

• Follow ITIL-based incident, request, and problem management processes

• Meet or exceed defined SLAs, OLAs, and KPIs (FCR, AHT, CSAT)

• Provide user communication and status updates throughout the ticket lifecycle

• Participate in shift handovers and knowledge sharing sessions

• Identify recurring issues and suggest improvements or automation opportunities

• Support new user onboarding/offboarding tasks as per SOPs

• Assist in major incident calls by handling communications and ticket updates

Technical Skills & Experience

• 5–6 years of experience in an Enterprise IT Service Desk / End User Support role

• Strong hands-on experience with:

o Windows 10/11 and macOS

o Microsoft 365 & Teams administration basics

o Active Directory and Azure AD fundamentals

o Basic networking concepts (DNS, DHCP, TCP/IP, VPN)

• Experience with ITSM tools such as ServiceNow, Freshservice, ManageEngine, or similar

• Familiarity with remote support tools and endpoint management solutions

• Exposure to VDI, MFA, and endpoint security tools is a plus

Process & Compliance

• Good understanding of ITIL v3 / ITIL 4 processes

• Adherence to security, compliance, and access control policies

• Experience working in SLA-driven, 24×7 or shift-based environments

NOTE: Candidate must speak both English and Spanish

Resource required in Minneapolis who can travel if needed or at least once a week

Start- immediate

full time remote - with ability to travel if needed or can go to Sleepy Eye once a week.

Duration-1 year