Remote Login Software Example Jobs in Usa

23 positions found

Information Technology Specialist
🏒 Straticon
Salary not disclosed
Deerfield Beach, FL 5 days ago

Job Summary


As our Information Technology (IT) Specialist, you'll be part of the reliable team behind the scenesβ€”ensuring computers, hardware, software, mobile devices, networks, servers, and more run at peak performance every single day. You'll set up workstations and software so new hires hit the ground running, keep login credentials secure and up-to-date in our databases, and deliver fast, friendly support that keeps our teams productive and smiling. Efficiency, diligence, and accuracy are your strengths, and our IT Team is all about being the dependable force that powers the entire company.


Key Responsibilities


  • Coordinate trainings with the HR Team for new hires.
  • Prepare for IT updates and trainings
  • Work with IT Team to ensure everything is setup and ready for new hires
  • Organize, manage, and update support tasks
  • Ensure IT Department is efficient and responding to tasks quickly
  • Manage asset tracking to ensure all devices are enrolled
  • Organize, manage, and update login credentials, asset tracking, etc.
  • Provide user support.
  • Educate users on company software.


Role Requirements


  • A genuinely pleasant, polite, and professional attitude
  • Outstanding interpersonal skills and excellent written/oral communication
  • Top-notch organizational abilities and laser-sharp attention to detail
  • Proficiency with company software.
  • Preferred: Bachelor’s degree or higher in a related field.
  • Bonus: You thrive in solving a tricky issue and knowing your work keeps the whole company connected and moving forward.


Ready to be the calm in the tech storm? Join our IT Team and keep everything running seamlessly. You are the reliable backbone behind every login, laptop, and jobsite device β€”come make efficiency look effortless with us!


We are an Equal Employment Opportunity company (EEO).

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Account Manager - Swivel CRM
✦ New
Salary not disclosed
Boise, Idaho 16 hours ago
Job Description

Job Description

Account Manager (SaaS) β€” You Probably Don't Want This Job
Company: Swivel Software
Let's be honest upfront β€” this role isn't for most people.
If you're looking for something easy, predictable, or low-effort... keep scrolling. This job will frustrate you, stretch you, and occasionally make you question your life choices (in a good way, eventually).
Still here? Alright, let's talk.
What You'd Be Getting Into
At Swivel CRM, our Account Managers don't just "manage accounts." That would be too simple.
You'll be:

* Dealing with demanding customers who actually expect results
* Juggling multiple clients, priorities, and last-minute curveballs
* Translating messy real-world problems into clean SaaS solutions
* Building relationships that actually matter (not just check-in calls)
* Pushing accounts to grow β€” even when it's uncomfortable

Some days will feel like a win. Others will feel like controlled chaos.
Why You Might Hate It

* There's nowhere to hide, your impact is visible
* You'll need to think, not just follow a script
* "That's not my job" doesn't really exist here
* Clients will rely on you (a lot)
* You'll be expected to care about outcomes

Why You Might Secretly Love It

* You'll actually make a difference for customers
* You'll learn SaaS, business strategy, and people skills fast
* You'll work with a team that doesn't tolerate mediocrity
* You won't be bored (ever)
* Wins feel earned and they're satisfying

What We're (Reluctantly) Looking For

* Experience in SaaS account management, customer success, or similar
* Strong communication skills (translation: you can explain complex stuff simply)
* Ability to stay calm when things get messy
* Curiosity, you ask "why?" more than "what?"
* Ownership mindset (you fix problems instead of pointing at them)

The Basics

* Competitive salary + performance incentives
* Benefits package (yes, the usual stuff)
* Remote/hybrid flexibility
* Growth opportunities β€” if you can handle them

Final Warning
If you want a job where you can coast, this isn't it.
If you want a job where you'll grow, be challenged, and occasionally surprise yourself...
...you still might not want it.
But if you do β€” we'd like to hear from you. Company Description
SWIVEL FACILITATES SUCCESS FOR FINANCIAL PROFESSIONALS BY WORKING THE WAY THEY DO SO THEY CAN WORK SMARTER, NOT HARDER.

What we do -
Swivel creates a great quality of life for financial professionals and their clients by personalizing the client experience at scale. As the world's most flexible financial services CRM, Swivel automates tasks and custom workflows so FMOs, IMOs, agents and advisors can work smarter, not harder. From insurance and annuities to medicare and wealth management, Swivel does it all. Now financial professionals can manage, track, nurture, and see all their clients' assets, policies, and statements in one place. Our concierge service sets up the system to personalize each step in the customer journey. Also, clients see all their balances with one login. With Swivel, account information is always accurate, aggregated and updated, making reviews and audits automatic.

Our origin story -
Adaptation As Inspiration
Growing up, Matt Walker, Swivel's co-founder and CEO, loved watching chameleons adapt to different environments. Chameleons are famous for changing their skin color from black, blue, brown, green, and light blue to orange, pink, red, turquoise, and yellow. Incredibly efficient creatures, they can see up to 32 feet in front of them, and their infamous tongues can go from 0 to 60+ miles per hour in just one-hundredth of a second to snag unsuspecting insects.

Matt wanted a system that worked the way he did - seamlessly across products and clients.
As an entrepreneurial financial professional, Matt leveraged the idea of adaptation to build a diversified business that brought different parts of the financial services industry under one roof. Having multiple revenue streams was good for business and good for clients who wanted to work with one partner to adapt their portfolios to changing circumstances. From selling insurance to providing wealth management services, Matt did it all. The challenge was financial CRMs didn't. They either focused on wealth management or insurance (not both), and general-purpose CRMs didn't work the way Matt did.

In addition to streamlining client communications, Matt wanted analytics and data to make better decisions, but he found it difficult to compile a complete picture without seeing all his clients' policies and account balances in one place. CRMs fell short, and Excel spreadsheets did too. Matt and his team had very inefficient processes because they were trying to adapt their workflows to fit preset software rules and workflows instead of the other way around. Matt wanted a system that worked the way he did - seamlessly across products and clients.

Looking into what it would take to create a flexible CRM system for multi-faceted financial firms, Matt quickly found that developing software isn't cheap. It would take millions of dollars to make a customizable financial services CRM. Realizing the average advisor can't afford to spend that kind of money creating software that works the way they want, Matt decided to build it for them (and himself).

Company Description

SWIVEL FACILITATES SUCCESS FOR FINANCIAL PROFESSIONALS BY WORKING THE WAY THEY DO SO THEY CAN WORK SMARTER, NOT HARDER.\r
\r
What we do - \r
Swivel creates a great quality of life for financial professionals and their clients by personalizing the client experience at scale. As the world's most flexible financial services CRM, Swivel automates tasks and custom workflows so FMOs, IMOs, agents and advisors can work smarter, not harder. From insurance and annuities to medicare and wealth management, Swivel does it all. Now financial professionals can manage, track, nurture, and see all their clients' assets, policies, and statements in one place. Our concierge service sets up the system to personalize each step in the customer journey. Also, clients see all their balances with one login. With Swivel, account information is always accurate, aggregated and updated, making reviews and audits automatic.\r
\r
Our origin story - \r
Adaptation As Inspiration\r
Growing up, Matt Walker, Swivel's co-founder and CEO, loved watching chameleons adapt to different environments. Chameleons are famous for changing their skin color from black, blue, brown, green, and light blue to orange, pink, red, turquoise, and yellow. Incredibly efficient creatures, they can see up to 32 feet in front of them, and their infamous tongues can go from 0 to 60+ miles per hour in just one-hundredth of a second to snag unsuspecting insects.\r
\r
Matt wanted a system that worked the way he did - seamlessly across products and clients.\r
As an entrepreneurial financial professional, Matt leveraged the idea of adaptation to build a diversified business that brought different parts of the financial services industry under one roof. Having multiple revenue streams was good for business and good for clients who wanted to work with one partner to adapt their portfolios to changing circumstances. From selling insurance to providing wealth management services, Matt did it all. The challenge was financial CRMs didn't. They either focused on wealth management or insurance (not both), and general-purpose CRMs didn't work the way Matt did.\r
\r
In addition to streamlining client communications, Matt wanted analytics and data to make better decisions, but he found it difficult to compile a complete picture without seeing all his clients' policies and account balances in one place. CRMs fell short, and Excel spreadsheets did too. Matt and his team had very inefficient processes because they were trying to adapt their workflows to fit preset software rules and workflows instead of the other way around. Matt wanted a system that worked the way he did - seamlessly across products and clients.\r
\r
Looking into what it would take to create a flexible CRM system for multi-faceted financial firms, Matt quickly found that developing software isn't cheap. It would take millions of dollars to make a customizable financial services CRM. Realizing the average advisor can't afford to spend that kind of money creating software that works the way they want, Matt decided to build it for them (and himself).
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Electronics Technician I
🏒 CARGILL
$28.75
Fort Morgan, CO 3 days ago

New, easy-to-apply options are available for this role: chat with our recruiting assistant Ana at or text CargillJobs to 60196.

Want to build a stronger, more sustainable future and cultivate your career? Join Cargill's global team of 160,000 employees who are committed to safe, responsible and sustainable ways to nourish the world. This position is in Cargill’s protein and salt business, where we provide wholesome, high-quality food products to a wide range of customers, from foodservice operators and grocery stores to manufacturers and exporters.

Posting End Date: Accepting applications until job is filled and/or up to 60 days from the posting date

Job Location: Fort Morgan, CO
Job Type: Full Time
Shift(s) Available: 3rd
Compensation: $28.75/hr

Benefits Information

  • Medical, Dental, Vision, and Prescription Drug Insurance
  • Health and Wellness Incentives
  • Paid Vacation and Holidays
  • 401(k) with Cargill matching contributions
  • Flexible Spending Accounts (FSAs)
  • Short-Term Disability and Life Insurance
  • Employee Assistance Program (EAP)
  • Tuition Reimbursement
  • Employee Discounts

Principal Accountabilities

  • Daily Engagement of workforce through direction of work assignments, compensation, communication, recognition, development and coaching, etc…
  • Manage the workflow process associated with electronics and some electromechanical areas of the facility, including the ASRS system.
  • Develop preventative maintenance procedures to maintain equipment associated with electronics and limited electromechanical equipment throughout the facility; including the management of parts inventory and corrective actions.
  • Manage safety culture through training and observations
  • Liaison to contractors and Utilities department for projects and work orders
  • Develop and update PLC and HMI programs as required based on established guidelines and controls for this type of equipment

Required Qualifications

  • Eligible to work in the U.S. without visa sponsorship
  • 18 years or older
  • High school diploma or GED
  • Able to read, write, and speak English
  • Basic computer skills (Windows 7/10, Microsoft Office)
  • Familiarity with Allen-Bradley PLCs (basic programming & troubleshooting)
  • Comfortable learning new software and systems (PLC/HMI)
  • Willing to work 6 days a week

Preferred Qualifications

  • Experience in a food processing environment
  • Proficient in Allen-Bradley PLC programming (RSLogix 500/ControlLogix 5000, FactoryTalk View)
  • Skilled in installing and troubleshooting Ethernet-based industrial networks
  • Able to read schematics and perform machine installation/repairs
  • Knowledge of basic electrical circuits (24V & 120V AC/DC)
  • 2-year degree in electrical/electromechanical tech or 3+ years in industrial controls/networking
  • Bilingual in English/Spanish or English/Somali

Please note that this position does not include relocation reimbursement.

Equal Opportunity Employer, including Disability/Vet

To apply using chat/text, please click Apply Now button OR use this link to create a login to apply.
permanent
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Electronics Technician I (Fort Morgan)
🏒 CARGILL
Salary not disclosed

New, easy-to-apply options are available for this role: chat with our recruiting assistant Ana at or text CargillJobs to 60196.

Want to build a stronger, more sustainable future and cultivate your career? Join Cargill's global team of 160,000 employees who are committed to safe, responsible and sustainable ways to nourish the world. This position is in Cargill's protein and salt business, where we provide wholesome, high-quality food products to a wide range of customers, from foodservice operators and grocery stores to manufacturers and exporters.

Posting End Date: Accepting applications until job is filled and/or up to 60 days from the posting date

Job Location: Fort Morgan, CO
Job Type: Full Time
Shift(s) Available: 3rd
Compensation: $28.75/hr

Benefits Information

  • Medical, Dental, Vision, and Prescription Drug Insurance
  • Health and Wellness Incentives
  • Paid Vacation and Holidays
  • 401(k) with Cargill matching contributions
  • Flexible Spending Accounts (FSAs)
  • Short-Term Disability and Life Insurance
  • Employee Assistance Program (EAP)
  • Tuition Reimbursement
  • Employee Discounts

Principal Accountabilities

  • Daily Engagement of workforce through direction of work assignments, compensation, communication, recognition, development and coaching, etc
  • Manage the workflow process associated with electronics and some electromechanical areas of the facility, including the ASRS system.
  • Develop preventative maintenance procedures to maintain equipment associated with electronics and limited electromechanical equipment throughout the facility; including the management of parts inventory and corrective actions.
  • Manage safety culture through training and observations
  • Liaison to contractors and Utilities department for projects and work orders
  • Develop and update PLC and HMI programs as required based on established guidelines and controls for this type of equipment

Required Qualifications

  • Eligible to work in the U.S. without visa sponsorship
  • 18 years or older
  • High school diploma or GED
  • Able to read, write, and speak English
  • Basic computer skills (Windows 7/10, Microsoft Office)
  • Familiarity with Allen-Bradley PLCs (basic programming & troubleshooting)
  • Comfortable learning new software and systems (PLC/HMI)
  • Willing to work 6 days a week

Preferred Qualifications

  • Experience in a food processing environment
  • Proficient in Allen-Bradley PLC programming (RSLogix 500/ControlLogix 5000, FactoryTalk View)
  • Skilled in installing and troubleshooting Ethernet-based industrial networks
  • Able to read schematics and perform machine installation/repairs
  • Knowledge of basic electrical circuits (24V & 120V AC/DC)
  • 2-year degree in electrical/electromechanical tech or 3+ years in industrial controls/networking
  • Bilingual in English/Spanish or English/Somali

Please note that this position does not include relocation reimbursement.

Equal Opportunity Employer, including Disability/Vet



To apply using chat/text, please click Apply Now button OR use this link to create a login to apply.
permanent
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Field Support Senior Practitioner- Colorado Springs - 6153160
🏒 Accenture
Salary not disclosed
Denver, CO 3 days ago
Accenture Flex offers you the flexibility of local fixed-duration project-based work powered by Accenture, a leading global professional services company. Accenture is consistently recognized on FORTUNE's 100 Best Companies to Work For and Diversity Inc's Top 50 Companies For Diversity lists.

As an Accenture Flex employee, you will apply your skills and experience to help drive business transformation for leading organizations and communities. In addition to delivering innovative solutions for Accenture's clients, you will work with a highly skilled, diverse network of people across Accenture businesses who are using the latest emerging technologies to address today's biggest business challenges.

You will receive competitive rewards and access to benefits programs and world-class learning resources. Accenture Flex employees work in their local metro area onsite at the project, significantly reducing and/or eliminating the demands to travel.

Key Responsibilities:

The Desktop Support Analyst provides advanced technical support to end users across the organization, ensuring reliable operation of desktop systems, laptops, mobile devices, virtual desktops, and enterprise applications.

This role serves as the escalation point for Level 1 support and is responsible for resolving complex technical issues in both physical desktop and Virtual Desktop Infrastructure (VDI) environments.

The technician works closely with infrastructure, security, networking, and application teams to diagnose and resolve incidents while delivering excellent customer service to business users within a regulated financial services environment.

End User Support

- Provide Level 2 technical support for desktops, laptops, mobile devices, and peripherals.

- Support users accessing Virtual Desktop Infrastructure (VDI) environments including troubleshooting login issues, session performance problems, profile issues, and application access.

- Troubleshoot and resolve hardware, operating system, application, and connectivity issues escalated from Level 1 support.

- Support Microsoft Windows environments across both physical endpoints and virtual desktops.

- Assist users with enterprise productivity applications and internal business systems.

- Provide support for conference room technology, printers, and collaboration platforms.

VDI & Remote Workspace Support

- Provide technical support for VDI platforms such as Citrix, VMware Horizon, or Azure Virtual Desktop.

- Troubleshoot issues related to:

- VDI session connectivity

- Authentication and access issues

- Profile loading or roaming profile errors

- Performance and latency problems

- Application delivery within virtual environments

- Assist with testing and validating VDI updates, patches, and environment changes.

- Work with infrastructure and virtualization teams to escalate and resolve backend VDI platform issues.

Device & Endpoint Management

- Configure, deploy, and maintain corporate workstations, laptops, and mobile devices.

- Manage devices using enterprise endpoint management tools (e.g., Intune, SCCM, Jamf, or similar).

- Perform software installations, upgrades, and patching in accordance with IT standards.

- Maintain hardware inventory and asset records and ensure compliance with asset management policies.

- Support endpoint connectivity to VDI platforms and remote access solutions.

Incident & Service Request Management

- Investigate and resolve complex incidents related to desktop systems, VDI sessions, applications, and connectivity.

- Document troubleshooting steps and resolutions within the ServiceNow.

- Meet defined service level agreements (SLAs) and service quality targets.

- Escalate issues to infrastructure, virtualization, or engineering teams when necessary.

Security & Compliance

- Ensure endpoints and virtual desktop sessions comply with corporate security policies and regulatory requirements.

- Support multi-factor authentication, endpoint protection, encryption, and access controls.

- Assist with remediation of endpoint or VDI-related security incidents.

- Maintain awareness of security and compliance standards common in financial services environments.

Collaboration & Continuous Improvement

- Collaborate with network, infrastructure, virtualization, cybersecurity, and application teams to resolve issues.

- Create and maintain technical documentation and knowledge base articles.

- Participate in technology rollouts, system upgrades, and office moves.

- Identify recurring issues and recommend process improvements or automation opportunities

**This role is 100% onsite in Colorado Springs, CO

**This role may require some physical activity, including installing or moving equipment.
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Desktop Support #989372
🏒 Dexian
Salary not disclosed
Brookshire, TX 6 days ago

Job Title: Desktop Support Technician

Location: Brookshire, TX (Onsite)

Job Type: Full-Time



Job Summary

We are seeking a reliable and customer-focused Desktop Support Technician to provide first-line technical support to end users in our Brookshire, TX location. The ideal candidate will have a strong foundation in IT fundamentals, excellent communication skills, and a CompTIA certification (A+, Network+, or equivalent).


Key Responsibilities

  • Provide technical support for hardware, software, and peripheral issues
  • Troubleshoot issues related to Windows and/or macOS systems
  • Support users with login issues, password resets, and basic account access
  • Install, configure, and maintain desktops, laptops, printers, and mobile devices
  • Escalate unresolved issues to Level 2 support teams as needed
  • Document incidents, requests, and resolutions in a ticketing system
  • Assist with new hire onboarding and equipment setup
  • Follow IT policies, procedures, and security best practices
  • Deliver professional and courteous support to all end users

Required Qualifications

  • CompTIA A+ certification (required)
  • (Network+ or Security+ is a plus)
  • Basic knowledge of:
  • Windows 10/11 (macOS exposure a plus)
  • Microsoft 365 (Outlook, Teams, OneDrive)
  • Hardware troubleshooting (desktops, laptops, peripherals)
  • Strong verbal and written communication skills
  • Ability to work onsite in Brookshire, TX
  • Willingness to learn and grow in an IT support environment


Preferred Qualifications

  • Previous experience in a Help Desk or Desktop Support role
  • Familiarity with:
  • Active Directory (user accounts, password resets)
  • Ticketing systems (ServiceNow, Jira, Zendesk, etc.)
  • Remote support tools
  • Customer service or technical support background

Work Environment

  • Onsite support in an office or warehouse environment
  • May require walking, lifting IT equipment (up to ~25 lbs)
  • Standard business hours; occasional after-hours support may be required

Compensation & Benefits

  • Competitive hourly rate or salary (based on experience)
  • Benefits package may include health insurance, PTO, and paid holidays
  • Opportunity for training, certification growth, and career advancement
Not Specified
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Police Lieutenant
Salary not disclosed
Minneapolis, MN 2 days ago


Position Description

As the largest and most vibrant city in the state, Minneapolis depends on purposeful, dedicated and innovative employees. Minneapolis has a large variety of careers for people of all experiences and backgrounds who come together for a singular purpose-serving the residents, businesses and visitors of Minneapolis.

The Minneapolis Police Department is looking for Police Lieutenant candidates who will command and supervise work units in the Police Department ensuring compliance with departmental policies, procedures and goals.

The police profession is a challenging and rewarding one. Police professionalism is based on community service, dedication to fair and impartial policing and honest enforcement of the laws. This specialized work, with and for the people of Minneapolis, comprises an extraordinary range of opportunities and responsibilities.

Work Location - This position currently works on-site only.

Reading materials will be sent at the conclusion of the work day to candidates following their application. Other means of accessing the materials online will be made available in the future and applicants will receive instruction on how to do so.

The City of Minneapolis is using NEOGOV as our online application system.

  • Create a new account or use an existing account with NEOGOV ( ) to apply for a position at the City of Minneapolis.
  • To create an account with NEOGOV, a valid email address is required. If you already have an account you can login by using your username and password.
  • An updated resume is useful when creating an initial account. Uploading a resume will pre-populate corresponding fields within the online application, reducing the amount of data entry needed.
  • A resume is not a substitute for completing the online application. If the online application does not include complete information (such as work history, address, phone number, etc.) it will not be considered further.
  • After an application is submitted in NEOGOV, that application information will be available to use and update on future exam applications.
  • Review your application thoroughly prior to submitting.
  • You can use the save button if you would like to save and go back to the application.
  • You are encouraged to apply as early as possible.
  • NEOGOV will no longer allow access to the City's applicant tracking system using Internet Explorer browsers that are older than version 11.
If you do not have access to Internet Explorer 11, you can download either Google Chrome or Mozilla Firefox browsers to your city computer without having to contact the IT Service Desk. Just visit the IT News page under Departments > Information Technology on City Talk to download one of these browsers. If you experience issues installing these browsers or have questions, contact the IT Service Desk AT .

Job Duties and Responsibilities

  • Supervise, assign and schedule the work of subordinates in the enforcement of laws and ordinances for the Minneapolis Police Department.
  • Interpret laws, ordinances and court decisions relating to enforcement activities.
  • Interpret policies and procedures for application.
  • Research and recommend policy and/or procedures governing department operations.
  • Coordinate investigative activities at crime scenes and in other situations
  • Perform public relations and community services work, i.e., attend block club meetings; respond to inquiries on safety and crime prevention, etc.
  • Respond to requests for service as a watch commander.
  • Effectively utilize available resources and monitor work to ensure proper performance of police functions.
  • Ensure a harassment and discrimination free work environment.
  • Develop and direct training programs.
  • Assist with the preparation and monitoring of budget.
  • Write clear, complete and concise reports and handle other related paperwork.
  • Assume command of precinct or division in the absence of the commanding officer.

WORKING CONDITIONS: Exposure to hazards conditions and life threatening
situations.

Required Qualifications

MINIMUM QUALIFICATIONS:
Permanent employees currently holding the rank of Police Sergeant.

MINIMUM EXPERIENCE:
Five years of experience as a Police Sergeant OR 2 years as a Police Sergeant in a supervisory capacity

LICENSES/CERTIFICATIONS:
P.O.S.T. Certification
Valid Drivers License

  • License must not have restrictions that would prevent the employee from driving city vehicles
Discipline
Prior to moving onto the assessment center, candidates' internal affairs blue cards will be reviewed to determine if they are allowed to continue with the promotional process. An officer's disciplinary record will be considered as part of the selection process and may disqualify an applicant or cause them not to be selected depending on the severity and/or frequency of discipline. Additionally, applicants may be disqualified at any time for any reason outlined in the Civil Service Rules, including sub-standard performance.

OPTIONAL PREPARATION MATERIALS:
Virtual (Video-Based) testing preparation materials will be offered for optional viewing in advance of testing. Typically, a link to a written-examination overview video is sent out approximately 4-6 weeks in advance of the written examination administration date. Subsequently, a link to a set of assessment center orientation videos is sent out thereafter. Both links will be up and available for some period to allow for viewing on your own time, at your convenience. The assessment center videos are detailed and lengthy and may be best viewed across several "sessions" to allow you to best understand the information. The assessment center videos will also briefly cover the "Oral Exam", internally referred to as the Internal Promotional Interview and Assessment. Viewing the orientation videos is not mandatory, though they contain a great amount of information meant to level the playing field and allow you to better succeed in the promotional process. Notification regarding the written examination and assessment center orientations will be emailed to all applicants in advance.

TESTING COMPONENTS:

Written Exam (25%)
  • The Written Exam is tentatively scheduled for May7, 2026, at the Minneapolis Police Academy located at 4119 Dupont Ave N, Minneapolis, MN. Time is forthcoming. Candidates are expected to be seated and ready to begin the examination on the scheduled time. Candidates who are late will not be permitted to take the written examination.
  • The Written Exam is currently in development, and as a result, the passing score has not yet been determined. The passing score will be determined by the test developer (I/O Solutions). Applicants will be notified of the passing score after the administration of the Written Examination.
Assessment Center (55%)
  • The Assessment Center is tentatively scheduled for June 15- June 19th at the the Minneapolis Convention Center located at 1301 2nd Avenue South, Minneapolis, MN 55403. Times are forthcoming.
  • Only applicants who receive a passing score on the Written Exam will be invited to continue with the Assessment Center process.
  • The Assessment Center will have a passing score as well based on the rating scale employed at the time of the administration. This passing score will be provided to candidates after the administration of the Assessment Center. You will be notified of the passing point and your status within the Assessment Center. No scores will be provided until all components are completed.
Internal Promotional Interview and Assessment or IPIA (20%)
  • The IPIA will be administered at the same time as the Assessment Center.
  • The IPIA is administered via technology and your responses will be video recorded to allow for ratings at a later date.
  • As such, the IPIA will not be evaluated at the time of the Assessment Center administration, nor will the IPIA be evaluated by external law enforcement assessors. The IPIA videos will be reviewed by Human Resources as only those passing the Assessment Center at the designated cut-score will be evaluated.
  • Candidates achieving a passing score on the Assessment Center will have their IPIA videos evaluated by a panel of internal assessors within the MPD.

Seniority Points (maximum of 2.0 points)
Years of MPD Service at Sergeant Rank (Total Points)
6 years and up to 10 years of MPD Sworn Service (0.5)
11 years and up to 15 years of MPD Sworn Service (1.0)
16 years and up to 20 years of MPD Sworn Service (1.5)
21 + years of MPD Sworn Service (2.0)

For purposes of determining seniority, the service must be for a full year (meaning 7 years and 11 months of service would still only qualify for 7 years).

To determine your total years of sworn service, contact the MPD Human Resources Team.

Education Points (maximum of 4.0 points)
Points will be awarded for:
  • Bachelor's Degree. (2 points)
  • Master's Degree or higher. (2 points)
Degrees must be received by March 24, 2026. Proof of degree can be uploaded to the online application prior to the application close date. Proof of degree may also be submitted to Andrew Aasen via email to if the candidate has already submitted the application and cannot add the proof to the online application. It will be the candidate's responsibility to assure HR has received this proof by 1600 hours on March 24, 2026.

Veteran's Preference Points
Qualified candidates shall receive veteran's preference points. Please see Minn. Stat. 197.455 for more details.

Union Representation:
This position is represented by Police Officers Federation:

hr/laboragreements/labor-agreements_police_index

Eligible List Statement:
The eligible list for this position will expire 2 years from the date of certification.


Knowledge, Skills and Abilities

  • Bachelor's Degree in Law Enforcement or a related field highly desirable.
  • Thorough knowledge of the principles, practices, laws, ordinances and regulations applicable to police work.
  • Considerable knowledge of the principles and techniques of criminal investigation work, gathering evidence, interrogation, and criminology.
  • Working knowledge of computer operations and software used in the assigned area.
  • Good oral and written communication skills.
  • Ability to relate to and work effectively with people of diverse cultural, economic, and ethnic backgrounds.
  • Ability to supervise and instruct subordinates.
  • Ability to write clear, concise and accurate reports.
  • Mental and Physical ability to perform all essential functions of the position, which may including passing physical and psychological examinations.


As the largest and most vibrant city in the state, Minneapolis depends on purposeful, dedicated and innovative employees. Minneapolis has a large variety of careers for people of all experiences and backgrounds who come together for a singular purpose-serving the residents, businesses and visitors of Minneapolis.



The City of Minneapolis is proud to be an Equal Employment Opportunity employer.



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Help Desk Analyst
Salary not disclosed
North Chicago, IL 2 days ago
Job Title-: Help Desk Analyst

Location-: Chicago, IL

Duration-: 12 Months

Overview

We are seeking an associate level candidate to join our Global Business Support team who demonstrates the ability to think critically, exhibit sound judgment and thrive in a fast-paced environment. In this capacity, you will help maintain our current systems and processes so that our business can deliver optimal client service as well as project managing deliverables for the Shareholder Services organization.

OUR IMPACT

Clients Asset Management (GSAM) delivers innovative investment solutions through a global, multi-product platform. Client is one of the pre-eminent investment management organizations globally. Critical to the success of client is our ability to leverage a global team of talented professionals to define solutions and lead change across the operational infrastructure.

Within client, Shareholder Services is a global sales aligned service organization that provides high quality service and solutions to shareholders. Through their client service model, Shareholder Services enables distribution of Client investment products, provides consultative services, scale and controls, all with a focus on being accretive financially to the business.

Within Shareholder Services, the Global Business Support team associate is responsible for ensuring the continued operation of business process and system functionality across Shareholder Services globally including identification of system improvements and process enhancements, definition of business requirements, and communication with technology and other internal and external teams.

HOW YOU WILL FULFILL YOUR POTENTIAL

As a member of the Global Business Support team, you will be responsible for:

* 75% time allocation - Supporting Shareholder Services teams, vendors and clients with particular focus on system access/availability, data transmissions, and software/hardware upgrades.

* 25% time allocation - Oversee process improvement, maintenance and change initiatives throughout the entire project lifecycle including scoping definitions, requirements gathering, business requirement writing, process design, testing, and data analysis.

Primary Responsibilities:

* Resolve internal and vendor system issues that directly impact business operations and/or client interactions

* Oversee client FTP setup, testing, updates and resolve transmission issues

* Initiate vendor internal user setup for multiple vendor applications and banking portals

* Troubleshoot vendor application login issues

* Coordinate vendor hardware updates

* Recommend and drive process improvement to increase system robustness and mitigate risk of disruptions in operational workflows and client reporting

* Lead ad hoc projects within the Shareholder Services group

SKILLS & EXPERIENCE WE'RE LOOKING FOR

Basic Skills:

* Bachelor's degree required

* Exceptional communication, prioritization, organizational, time management and interpersonal skills

* Ability to work well under pressure, solve problems efficiently and multi-task in a deadline driven environment

* Demonstrates accountability and sense of urgency in achieving results/completing tasks

* Willingness to be a self-starter with excellent anticipation and strong analytical skills

* Attention to detail; strong Control/Risk mindset

* Exhibit sound judgment and integrity

* Exhibit a customer service mindset

* Flexible with hours (execute some after-hours testing)

Preferred Skills:

* Financial industry experience

* 1-3 years of financial services experience

* Project management experience

* Experience with business process improvement and business process design

* Familiarity with user acceptance testing methodologies

* Experience with Confluence, Jira, Excel, PowerPoint
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Business Systems Analyst
✦ New
🏒 Spectraforce Technologies
Salary not disclosed
Raleigh, NC 1 day ago
Title: Business Systems Analyst

Location: Remote

Duration: 12 Months

Overview



  • The Business Systems Analyst (BSA) will support client's enterprise Identity & Access Management (IAM) transformation. This includes:
  • WIAM migration activities (metadata and certificate updating, coordination with client applications, etc)
  • PingFederate to PingOne Advanced Identity Cloud (AIC) modernization
  • Access governance improvements (who has access to what, and why)
  • Cross?platform identity initiatives spanning Security Services
  • This role bridges business needs and engineering delivery by ensuring work is clearly defined, well documented, properly tracked, and delivered with strong testing and governance.

Support identity initiatives that commonly require:


  • SAML certificate lifecycle coordination
  • SAML = Security Assertion Markup Language (a standard for single sign-on)
  • Coordinating certificate rotation across multiple applications, environments, and vendors
  • Tracking owners, dates, dependencies, and cut over steps in structured trackers (e.g., Excel)
  • SAML connection migration planning and execution support
  • Helping move Identity Provider (IdP) connections from legacy federation to modern platforms
  • IdP = Identity Provider (system that authenticates users)
  • Migration readiness and execution tracking
  • Requirements capture, integration mapping, status reporting, and risk/dependency management
  • Documentation at scale
  • Maintaining living runbooks and migration guidance in Confluence
  • Keeping Jira work items audit-ready with clear ownership and due dates

Key Responsibilities


  • IAM Program & WIAM Migration Support


    • Support engineering teams migrating PingFederate connections to PingOne Advanced Identity Cloud (AIC) and Microsoft Entra ID
    • Entra ID = Microsoft's cloud identity service (formerly Azure AD)
    • Track milestones and deliverables across workstreams, including:
    • Certificate updates and expirations
    • RBAC updates
    • RBAC = Role-Based Access Control (access is granted by role)
    • Compliance-driven tasks and evidence
    • Coordinate dependencies across multiple IAM workstreams to prevent bottlenecks
    • Conduct impact analysis of technology changes on business processes and IAM systems
    • Provide system and business process support across multiple IAM program engagements


  • Business Analysis & Delivery Coordination

    • Plan, elicit, capture, analyze, and validate requirements for IAM initiatives:
    • Business requirements (what is needed)
    • Functional requirements (what the solution must do)
    • Technical requirements (how it integrates and operates)
    • Document and assess current-state IAM processes, integrations, and access models
    • Maintain rigorous Jira notes including:
    • Ownership, due dates, constraints, risks, dependencies, and decisions
    • Maintain accurate, iterative Confluence documentation for all IAM projects
    • Assist with data models and interface specifications where needed for IAM systems
    • Log system and process changes using approved change management tools (e.g., FastTrack)
    • Ensure IAM changes are properly tested before deployment
    • Coordinate UAT and functional testing
    • UAT = User Acceptance Testing (business confirms the solution meets needs)


  • Meeting & Stakeholder Management

    • Facilitate discussions between engineering, security architecture, business stakeholders, and program leadership
    • Support collaborative system and data design sessions with users and technical teams
    • Coordinate meetings responsibly (e.g., avoid conflicts with Agile ceremonies)
    • Summarize meetings with clear action items and track accountability
    • Present complex IAM options and tradeoffs in a clear, decision-supporting way


  • ???Quality, Documentation & Governance

    • Ensure IAM changes and access-control updates are properly authorized by management
    • Handle confidential identity-related information professionally and securely
    • Support compliance needs, including IAM controls, audit readiness, and certificate expiration management
    • Ensure documentation is clear, complete, current, and aligned to corporate standards
    • Adhere to corporate policies, procedures, and IAM governance requirements



Requirements


  • Core Experience (Required)

    • Proven experience (1+ years) as an IT Business Analyst / Business Systems Analyst supporting complex corporate environments
    • Extensive experience with large scale migrations or updates across multiple organizations and third party vendors
    • Hands-on experience with IAM concepts and platforms, such as:
    • Federation and SSO
    • SSO = Single Sign-On (one login for multiple apps)
    • SAML and certificates
    • RBAC
    • Directory technologies (e.g., LDAP/AD concepts)
    • Strong understanding of SDLC and testing methods
    • SDLC = Systems Development Life Cycle (plan build test deploy support)
    • Demonstrated ability to manage and track multiple simultaneous workstreams with high attention to detail


  • Technical & Analytical Skills (Required)

    • Strong Excel skills for tracking plans, owners, timelines, and dependencies
    • Ability to review/analyze data sets and system outputs; familiarity with ODBC is a plus
    • ODBC = Open Database Connectivity (standard way to connect to databases)
    • Ability to produce process documentation that is structured and easy to follow
    • Strong experience with Scrum/Agile delivery tools (e.g., Jira and Confluence)


  • Behavioral & Professional (Required)

    • Strong stakeholder management and the ability to influence with data-driven reasoning
    • Highly organized multitasker with attention to detail
    • Energetic, engaging, and collaborative working style
    • Demonstrates professionalism and ethical conduct in all interactions


  • Education / Background

    • BA/BS in Business, Computer Science, or related field OR equivalent experience (e.g.,
    • 10+ years comparable experience)
    • Compliance familiarity (security, audit, access control) strongly preferred
    • Prior experience in Identity & Access Management, Security, or similar field



Products & Tools (Required vs. Nice to Have)


  • Required (Day 1 Readiness)

    • Jira (work tracking, user stories, acceptance criteria)
    • Confluence (documentation, runbooks, migration guidance, decision logs)
    • Servicenow (ticketing and request flows)
    • Excel (tracking owners, dependencies, milestones, certificate rotations, cutover plans)
    • SAML / certificates (baseline understanding of certificate rotation impacts and coordination)
    • Working knowledge of at least one identity platform:
    • PingFederate (legacy federation) and/or
    • PingOne Advanced Identity Cloud (AIC) and/or
    • Microsoft Entra ID


  • Nice to Have (Accelerators)

    • Visio / Miro (process flows, integration diagrams)
    • Splunk familiarity or other log query experience
    • SharePoint (document management / collaboration)
    • Microsoft Project / Project Server (formal project plans and dependencies)
    • Change management tooling (e.g., FastTrack)
    • Scripting familiarity (e.g., Python) for light automation or data validation
    • eCommerce domain exposure (rare, but beneficial in some integration scenarios)



Certifications (Preferred vs. Nice to Have)


  • Preferred

    • Security/IAM adjacent certification (any of the below are helpful)
    • CISSP
    • Security+ (baseline security knowledge)
    • Identity-focused training/certificates (Ping/Microsoft identity learning paths)


  • Nice to Have

    • CBAP / CCBA (IIBA Business Analysis certifications)
    • CBAP = Certified Business Analysis Professional
    • CCBA = Certification of Capability in Business Analysis
    • Agile certification (CSM, PSM, or equivalent)
    • CSM = Certified ScrumMaster
    • PSM = Professional Scrum Master
    • Cloud fundamentals (Azure fundamentals or similar)
    • Testing certifications (ISTQB or equivalent)
    • ISTQB = International Software Testing Qualifications Board


Not Specified
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Field Support Practitioner - Colorado Springs - 6153167
🏒 Accenture
Salary not disclosed
Denver, Colorado 2 days ago

Accenture Flex offers you the flexibility of local fixed-duration project-based work powered by Accenture, a leading global professional services company. Accenture is consistently recognized on FORTUNE's 100 Best Companies to Work For and Diversity Inc's Top 50 Companies For Diversity lists.

As an Accenture Flex employee, you will apply your skills and experience to help drive business transformation for leading organizations and communities. In addition to delivering innovative solutions for Accenture's clients, you will work with a highly skilled, diverse network of people across Accenture businesses who are using the latest emerging technologies to address today's biggest business challenges.

You will receive competitive rewards and access to benefits programs and world-class learning resources. Accenture Flex employees work in their local metro area onsite at the project, significantly reducing and/or eliminating the demands to travel.

Key Responsibilities:

The Desktop Support Analyst provides advanced technical support to end users across the organization, ensuring reliable operation of desktop systems, laptops, mobile devices, virtual desktops, and enterprise applications.

This role serves as the escalation point for Level 1 support and is responsible for resolving complex technical issues in both physical desktop and Virtual Desktop Infrastructure (VDI) environments.

The technician works closely with infrastructure, security, networking, and application teams to diagnose and resolve incidents while delivering excellent customer service to business users within a regulated financial services environment.

End User Support

- Provide Level 2 technical support for desktops, laptops, mobile devices, and peripherals.

- Support users accessing Virtual Desktop Infrastructure (VDI) environments including troubleshooting login issues, session performance problems, profile issues, and application access.

- Troubleshoot and resolve hardware, operating system, application, and connectivity issues escalated from Level 1 support.

- Support Microsoft Windows environments across both physical endpoints and virtual desktops.

- Assist users with enterprise productivity applications and internal business systems.

- Provide support for conference room technology, printers, and collaboration platforms.

VDI & Remote Workspace Support

- Provide technical support for VDI platforms such as Citrix, VMware Horizon, or Azure Virtual Desktop.

- Troubleshoot issues related to:

- VDI session connectivity

- Authentication and access issues

- Profile loading or roaming profile errors

- Performance and latency problems

- Application delivery within virtual environments

- Assist with testing and validating VDI updates, patches, and environment changes.

- Work with infrastructure and virtualization teams to escalate and resolve backend VDI platform issues.

Device & Endpoint Management

- Configure, deploy, and maintain corporate workstations, laptops, and mobile devices.

- Manage devices using enterprise endpoint management tools (e.g., Intune, SCCM, Jamf, or similar).

- Perform software installations, upgrades, and patching in accordance with IT standards.

- Maintain hardware inventory and asset records and ensure compliance with asset management policies.

- Support endpoint connectivity to VDI platforms and remote access solutions.

Incident & Service Request Management

- Investigate and resolve complex incidents related to desktop systems, VDI sessions, applications, and connectivity.

- Document troubleshooting steps and resolutions within the ServiceNow.

- Meet defined service level agreements (SLAs) and service quality targets.

- Escalate issues to infrastructure, virtualization, or engineering teams when necessary.

Security & Compliance

- Ensure endpoints and virtual desktop sessions comply with corporate security policies and regulatory requirements.

- Support multi-factor authentication, endpoint protection, encryption, and access controls.

- Assist with remediation of endpoint or VDI-related security incidents.

- Maintain awareness of security and compliance standards common in financial services environments.

Collaboration & Continuous Improvement

- Collaborate with network, infrastructure, virtualization, cybersecurity, and application teams to resolve issues.

- Create and maintain technical documentation and knowledge base articles.

- Participate in technology rollouts, system upgrades, and office moves.

- Identify recurring issues and recommend process improvements or automation opportunities

**This role is 100% onsite in Colorado Springs, CO

**This role may require some physical activity, including installing or moving equipment.

Not Specified
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Database Administrator
Salary not disclosed
Miami, FL 6 days ago

Job Title: Database Administrator

Type: Direct Hire

Location: Miami, FL (4 days onsite per week)

Summary

Our client is seeking an Associate Database Administrator to play a critical role in ensuring the optimal performance, availability, and support of enterprise database platforms, primarily MySQL. As a key member of the team, the ideal candidate will be responsible for managing, monitoring, and testing all databases across the enterprise, providing expert Tier III support for SQL databases supporting client-server and web-based applications. This role leverages technical expertise to drive database efficiency, scalability, and reliability while collaborating closely with development teams.

Responsibilities

  • Analyze and troubleshoot custom application interactions with all databases, creating and executing queries to remediate integration issues.
  • Create databases, configure file locations, transaction logs, indexes, and other database components. Support database migrations in collaboration with developers, ensuring performance and security.
  • Assist in system and database modernization initiatives.
  • Perform manual and scheduled maintenance procedures for backups, optimization, and indexing. Monitor logs, disk usage, and performance metrics to ensure functionality and accessibility.
  • Troubleshoot database-related issues, including networking, connectivity, and performance challenges. Develop methodologies for ongoing performance assessment and identify areas for improvement.
  • Support application development teams by performing server administration tasks, including assigning logins and granting access rights.
  • Collaborate with developers to troubleshoot application-related issues.
  • Utilize built-in SQL and third-party tools to collect and analyze statistical data. Implement optimizations and compare results to baseline performance.
  • Document work performed and communicate updates to stakeholders via email and the service management platform.
  • Perform other duties as assigned by management.

Requirements

  • Advanced understanding of MySQL, MS SQL, or other relational database engines.
  • Understanding of non-relational database engines such as MongoDB, REDIS, or Cassandra.
  • Proficient in SQL management tools (e.g., MySQL Workbench).
  • Understanding of server resources and management.
  • Basic understanding of supporting software development throughout the SDLC.
  • Familiarity with scripting and automation.
  • Ability and willingness to quickly adjust priorities as business needs shift.
  • Strong conceptual, analytical, technical, problem-solving, and reasoning skills.
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Systems Administrator
🏒 Omninet Capital
Salary not disclosed
Beverly Hills, CA 1 week ago

Position Overview


Omninet Capital is seeking a Systems Administrator to join the team. This role is responsible for delivering reliable end-user technical support while assisting with the administration and maintenance of the organization’s IT infrastructure. This role serves as a key point of contact for onsite and remote employees, resolving hardware, software, and connectivity issues, while also supporting core systems such as Active Directory, Office 365, endpoint security, and workstation deployments.


The ideal candidate combines strong customer service skills with hands-on technical expertise, operating comfortably in both reactive support and proactive system maintenance. This position plays a critical role in ensuring system stability, security, and scalability while supporting ongoing IT projects and operational improvements.


Key Responsibilities


  • Provide support for onsite and remote staff through RMM, phone, chat, and in‑person interactions
  • Troubleshoot hardware and software issues involving Windows 10/11, Microsoft Office and O365 apps (Teams/SharePoint/OneDrive), VPN, Wi-Fi, and LAN connectivity, Printers, peripherals, and mobile devices
  • Diagnose and resolve user problems with respect to hardware/software, login and application issues
  • Assist with user onboarding/off-boarding, including computer setup and account provisioning
  • Assist with monitoring system performance, server health, storage usage, and critical services
  • Support Group Policy management including creation, updates, troubleshooting, and deployment validation
  • Help with patching and updating Windows workstations and servers (manual or through centralized tools like WSUS, Intune, or RMM)
  • Participate in configuring and maintaining Windows domain infrastructure including DNS, DHCP, file sharing permissions, and network printers
  • Contribute to maintaining asset inventories, license tracking, and hardware lifecycle planning
  • Support IT projects such as system upgrades, migrations, or cloud adoption initiatives
  • Prepare and deploy new workstations and laptops
  • Ensure systems are properly domain‑joined, patched, secured, and configured with required applications
  • Migrate user data, backup files, and ensure smooth transition during device replacements


Qualifications


  • 3+ years of experience in Systems Administration and Help Desk Support
  • Strong hands-on experience supporting Windows 10/11 environments
  • Working knowledge of Microsoft 365 ecosystem, including:
  • Office applications (Outlook, Word, Excel, PowerPoint)
  • Teams, SharePoint, and OneDrive administration and end-user support
  • Experience troubleshooting hardware, software, and network connectivity issues, including VPN, Wi-Fi, LAN, printers, and peripherals
  • Practical experience with user account management in Active Directory and azure AD (user provisioning, group membership, password policies)
  • Familiarity with Office 365 Admin Center and Exchange Online (mailboxes, shared mailboxes, distribution lists)
  • Experience with workstation setup, deployment, and lifecycle management, including imaging, patching, and device replacement
  • Exposure to endpoint security tools such as antivirus, EDR, device encryption, and compliance policies
  • Ability to support onboarding and off-boarding processes, including device configuration and access provisioning
  • Strong troubleshoot, documentation, and time-management skills
  • Excellent communication skills with the ability to explain technical issues to non-technical users





Omninet Capital, LLC is an Equal Opportunity Employer and is committed to maintaining a workplace free from discrimination and harassment. We recruit, employ, train, compensate, and promote without regard to race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender, gender identity, gender expression, sexual orientation, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, marital status, veteran or military status, or any other status protected by applicable federal, state, or local laws.


All employment decisions are based on qualifications, merit, and business needs. Omninet complies with all applicable state and local fair employment practices laws, including the California Fair Employment and Housing Act (FEHA).

Not Specified
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Vice President - VP Analytics and Artificial Intelligence (AI) Data
🏒 OU Health
Salary not disclosed
Oklahoma City 1 week ago
Position Title: Vice President
- VP Analytics and Artificial Intelligence (AI) Data Department: Information Systems Job Description: The Vice President (VP) Analytics and AI Data is an executive business leadership role focused on leveraging data, analytics, and AI, to drive business value, foster a data-driven culture, and ensure the effective governance and utilization of data assets and ecosystem across the organization.

This role is responsible for the creation and management of the data and analytics strategy and operating model.

The VP Analytics and AI Data is responsible for establishing, leading, and operating the data & analytics (D&A) function; building trust and managing data; evolving technology capabilities; and developing talent and D&A culture.

The incumbent will have a broad understanding of the full range of strategic data and analytics capabilities and the ability to communicate these concepts, methods, and techniques in ways easily understood by other stakeholders.

This VP is also responsible for supporting organizational AI initiatives and understanding AI concepts and applications and AI’s applicability within the enterprise.

The incumbent understands business objectives and goals; maintains industry domain expertise; and utilizes knowledge of D&A concepts, methods, and techniques, demonstrating the ability to engage and communicate with key stakeholders at all levels of the organization.

The VP will facilitate AI and data-driven vision, strategy, and operating models.

Essential Responsibilities Responsibilities listed in this section are core to the position.

Inability to perform these responsibilities, with or without an accommodation, may result in disqualification from the position.

Defines data, analytics, and AI strategy, including vision, drivers, and outcomes.

Leads the creation (and assures the ongoing relevance) of the organization’s D&A strategy in collaboration with the CEO, business domain leaders, CIO, and other relevant stakeholders.

Institutes an operating model for data, analytics, and AI that is consistent with the capabilities and competencies required to execute the strategy.

The operating model includes the ecosystem, architecture, and delivery model.

Builds partnerships with executive leadership and board members to ensure that data is being managed as a business asset, data is AI-ready, and by tracking and measuring the value derived from those data assets.

Communicates the tangible business value generated from data, analytics, and AI initiatives to stakeholders and executives.

Maintains authority and accountability for the data assets, analytics used for decision making, and AI solutions that automate decisions and augment human performance.

Creates and oversees a centralized data management/data engineering service for sharing certified data products to ensure quality, traceability, timeliness, usability, and cost-effectiveness.

Oversees delivery models, methods, and practices for creation of data, analytics, and AI products and to ensure consistent application and use of data and analytics solutions and services, including data science.

Evolves technology capabilities for the D&A platform, in collaboration with the Chief Information Officer (CIO), to align D&A initiatives with IT infrastructure and policies and drive technology innovation across the organization.

Establishes and maintains trust in AI-ready data assets by instituting governance mechanisms for data including fostering data stewardship across business data domains.

Includes other leaders that share responsibility for data, such as security, privacy, risk, and compliance leaders.

Understands regulatory requirements, relevant data protection laws and regulations, such as GDPR, EU AI Act, and CCPA, and industry-specific standards.

Ensures the organization's data practices are compliant, in collaboration with legal and compliance.

Oversees the ethical and responsible use of data and algorithms used for artificial intelligence, analytics, and automated decision making.

Establishes guidelines and practices that prevent misuse of data and protect individual privacy beyond regulatory and compliance requirements.

Owns the development of a data-driven culture and related competencies, behaviors, and data and AI literacy across the enterprise.

Leads transformation efforts by developing D&A talent and maturing the D&A capability of the organization.

Leads data-driven innovation for the enterprise, including investigation, adoption, and exploitation of artificial intelligence.

Identifying new kinds, types, and sources of data to enable business value innovation throughout the organization and enable new use cases.

Monitors for emerging skills and technologies, focusing on accelerating business innovation and transformation.

Provides AI-ready data, supporting graph analysis, prompt engineering, machine learning, and natural language processing.

Leads research, strategy creation, and development of new AI and data and analytics products or services to support marketing activities and impact enterprise profitability.

Drives and oversees major business changes to deliver enterprise value by managing major data-driven change initiatives, including the support of AI.

Oversees the development, publishing, and maintenance of the organization’s data and analytics architecture and platforms, as well as a roadmap for its future development, ensuring that it matches and supports business and AI needs.

Defines job roles, recruits candidates, and then manages (directly or indirectly) a team of data and analytics leaders and senior information management professionals.

Manages to their budget.

General Responsibilities Performs other duties as assigned.

Minimum Qualifications Education: Master's Degree required.

Degree in a relevant field (computer science, business administration; science technology, engineering and mathematics (STEM); data science; information systems; or related field) preferred.

Academic qualification or professional training and experience in legal and regulatory areas are also desirable.

Experience: 7 to 10 years progressive leadership experience required.

6 or more years of data & analytics, AI, and progressive leadership experience in leading cross-functional teams, multidisciplinary environments, and enterprise-wide data and analytics programs, operating and influencing effectively across the organization and within complex contexts experience required.

Experience in integrating complex, cross-corporate processes and information strategies and/or designing strategic metrics and scorecards is also required.

Previous healthcare experience preferred.Strategy and management consulting experience desirable.

License(s)/Certification(s)/Registration(s): None.

Knowledge, Skills and Abilities Possesses strong knowledge in healthcare technology in hospital & specialty provider space preferred.

Acumen for strategic business and technology planning and execution, including policy development and maintenance and contributes to the AI strategy.

Ability to describe business use cases/outcomes, data sources and management concepts, and analytical approaches/options.

Ability to translate among the languages used by executive, business, IT, and key stakeholders.

Understands data structures [structured, semistructured, and unstructured] data integration (ETL), metadata, and AI concepts and how to apply them in a complex environment.

Strong background in data & analytics with Hospital / Healthcare provider environments preferred.

Knows the differences between data fabric, data mesh, data warehouse, data lake, or data hub.

Identifies and manages the most important business information assets across the organization.

Brings an Entrepreneurial / Intrapreneurial attitude.

Background in identifying, selecting, and implementing emerging and new technologies.

Healthcare information technology preferred.

Understands Software, diagnostic, descriptive, predictive, and prescriptive analytics approaches, along with data engineering practices, concepts, and theories.

Leads data governance and data literacy programs.

Demonstrated knowledge of information systems/tools, related software and data management, enterprise content management, and record-keeping policies and practices in a complex organizational environment.

Organizes and leads a data and analytics center of excellence (D&A hub) and constantly improves the organization’s capacity to develop insights with advanced analytics and AI.

Understands business concepts, practices, and business domain language to engage in problem-solving sessions and discuss business issues in stakeholder language.

Exhibits strong interpersonal skills, demonstrating the ability to navigate the political landscape of the organization.

Demonstrates executive presence and broad thinking and is articulate across all levels of the enterprise.

Experience in recognizing the impact of technical / digital approaches can have on strategic business decisions.

Demonstrated understanding of business constraints and an ability to independently develop and convey highly complex strategic concepts in a concise and consumable manner for various audiences.

Capacity to deliver on deadlines while contributing to various stakeholders, projects, and business relationships at once.

Ability to work independently or as part of a team and thrive in ambiguity, remain cool-headed with curve balls, and withstand the tests of a dynamic environment with resilience and resolve.

Exceptional emotional intelligence to help manage complex relationships partners, stakeholders, design, engineering, and leadership.

Conversant in user experience research and design activities.

Excellent verbal & written communications skills.

#CB Current OU Health Employees
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OU Health is an equal opportunity employer.

We offer a comprehensive benefits package, including PTO, 401(k), medical and dental plans, and many more.

We know that a total benefits and compensation package, designed to meet your specific needs both inside and outside of the work environment, create peace of mind for you and your family.
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Care Management RN (Levels 1-3) - Full Time - Adult (rotating weekends)
🏒 OU Health
Salary not disclosed
Oklahoma City 1 week ago
Position Title: Care Management RN (Levels 1-3)
- Full Time
- Adult (rotating weekends) Department: OUMC Care Management Job Description: New to OU Health? Ask your recruiter about our competitive wages and total rewards package including a sign-on bonus and possible relocation assistance if you are located outside of 100 miles!
**This position may be filled as a Level 1, 2, or 3 depending on specific education, experience, and license requirements.
** Care Management RNs are accountable and responsible for coordinating the care and services of selected patient populations and ensuring the efficient utilization of healthcare resources.

The primary responsibility of the role will be to assess, plan, implement, coordinate, monitor, and evaluate the options and services required to meet the healthcare needs of patients, while promoting quality outcomes and patient satisfaction.

Essential Responsibilities Responsibilities listed in this section are core to the position.

Inability to perform these responsibilities with or without an accommodation may result in disqualification from the position.

Conduct comprehensive assessments of patients' health status, medical history, and ongoing care needs.

Develop individualized care plans in collaboration with the interdisciplinary healthcare team, patients, and their families to ensure continuity of care.

Provide education to patients and their families regarding their health conditions, treatment plans, medications, financial expectations, and self-care strategies.

Coordinate and facilitate communication between patients, families, healthcare providers, and community resources to optimize patient care outcomes.

Evaluate effectiveness of care plans and adjust as necessary.

Evaluate healthcare utilization patterns and identify opportunities for improving efficiency and cost-effectiveness.

Advocate for appropriate allocation of resources and services to meet patients' needs while adhering to regulatory guidelines and reimbursement criteria.

Collaborate with insurance providers, social workers, and other stakeholders to ensure timely authorization of services and coverage for patients.

Monitor and evaluate patient outcomes, healthcare processes, and care delivery systems to identify areas for improvement.

Participate in quality improvement initiatives and interdisciplinary care conferences to promote evidence-based practices and enhance patient safety and satisfaction.

Ensure compliance with federal, state, and local regulations, as well as accreditation requirements related to care management and patient care.

Implement strategies to minimize readmissions, prevent complications, and optimize care planning processes.

General Responsibilities Performs other duties as assigned.

Minimum Qualifications (Level 1): Education Requirements: Associate’s degree in nursing required.

Experience Requirements : Minimum of 0
- 3 years Nursing experience required, with Care Management experience preferred.

License/Certification/Registration Requirements: Current Registered Nurse License (RN License issued by the Oklahoma State Board of Nursing, or a current multistate compact Registered Nurse (eNLC)).

Basic Life Support from the American Heart Association required Minimum Qualifications (Level 2): Education Requirements: Bachelor’s degree in nursing required.

Experience Requirements: At least 3 years of Care Management experience.

License/Certification/Registration Requirements: Current Registered Nurse License (RN License issued by the Oklahoma State Board of Nursing, or a current multistate compact Registered Nurse (eNLC)).

Basic Life Support from the American Heart Association required Minimum Qualifications (Level 3): Education Requirements: Bachelor’s degree in nursing required.

Experience Requirements: At least 5 years of Care Management experience.

License/Certification/Registration Requirements: Current Registered Nurse License (RN License issued by the Oklahoma State Board of Nursing, or a current multistate compact Registered Nurse (eNLC)).

Basic Life Support from the American Heart Association required Knowledge/Skills/Abilities Required Demonstrates expertise in regulatory requirements regarding the care management discipline.

Strong communication, interpersonal, and leadership skills.

Detailed oriented with excellent organizational skills.

Commitment to fostering a culture of continuous learning, quality improvement, and patient-centered care.

Strong assessment, critical thinking, and problem-solving skills Strong knowledge of healthcare regulations, including CMS guideline Show clear understanding of utilization management principles and integrate these with care management responsibilities.

Serve as liaison between patients, families, and healthcare providers.

Proficiency in utilizing electronic health records (EHR) and care management software.

Strong assessment, critical thinking, and problem-solving skills.

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OU Health is an equal opportunity employer.

We offer a comprehensive benefits package, including PTO, 401(k), medical and dental plans, and many more.

We know that a total benefits and compensation package, designed to meet your specific needs both inside and outside of the work environment, create peace of mind for you and your family.
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Associate General Counsel (or Senior Associate General Counsel)
🏒 OU Health
Salary not disclosed
Oklahoma City 1 week ago
Position Title: Associate General Counsel (or Senior Associate General Counsel) Department: Legal Job Description: This position may be filled as either Associate General Counsel or Senior Associate General Counsel depending on individual experience and qualifications.

General Description: Associate General Counsel reports to OUH’s Chief Legal Counsel, or a Senior Associate General Counsel, and is responsible for assisting the CLO with the management of the legal, corporate compliance, and contracting functions of the company, as well as anticipated or pending litigation and business transactions.

Associate General Counsel provides comprehensive legal advice and support concerning all aspects of health care services provided at OUH facilities.

Oversees outside counsel.

Essential Responsibilities: Responsibilities listed in this section are core to the position.

Inability to perform these responsibilities with or without an accommodation may result in disqualification from the position.

Working with CLO or other senior attorneys.

Work closely with designated departments as necessary to respond to and resolve state and federal agency complaints/claims and anticipated or pending litigation.

Review, draft and negotiate contracts, as necessary.

Conduct legal research, as necessary.

Assist with the review and development of policies and procedures.

Assist with responding to subpoenas and requests for production of documents.

Provide education and support on operational and regulatory matters relating to OUH facilities and business adherence to OUH policy, and alignment with company strategy, core values, mission and vision.

Work with and manage outside counsel selected to assist with large and complicated legal matters, transactions, employment matters, and litigation.

Provide education and support for designated committees from time to time.

Communicate effectively with executives and management regarding legal implications of business.

strategies, policies, procedures, pending or anticipated litigation, and other activities.

Review and analyze arrangements between OUH and other parties on compliance for applicable laws, regulations and guidelines.

Give training presentations from time-to-time on legal issues that pertain to OUH and applicable healthcare or business issues.

Ensure deliverables and performance metrics are met.

General Responsibilities: Performs other duties as assigned Minimum Qualifications: Education: Juris Doctor Degree from an ABA-accredited institution.

Experience: At least 3-5 years of experience in general corporate law, litigation, and/or health care law.

A strong academic background and working knowledge of federal and state healthcare laws, regulations and accreditation standards is preferred, as well as prior law firm experience or previous in-house experience.

License(s)/Certification(s)/Registration(s) Required: Current attorney license and bar affiliation in the State of Oklahoma or the ability to get licensed within twelve months.

Knowledge, Skills and Abilities: Experience advising providers and health care entities is desired.

Proficiency in MS Office (Outlook, Excel, Word, PowerPoint or similar software) is required.

Strong personal and professional integrity, principles and knowledge, earning respect and support when making difficult decisions and choices.

Strong customer service orientation, be self-motivated, organized, a team player and work well in high-energy, fast-paced environment.

Excellent project management skills, the ability to execute on plan, deliver results and manage external legal costs.

Strong executive presence, have superb interpersonal and communication skills with the ability to interact with individuals at all levels of the company, including top executives, managers, and outside counsel.

As this position will involve handling confidential matters, good judgment and discretion are necessary, as well as a working knowledge of applicable privileges to protect confidentiality.

Ability to multi-task and be extremely responsive to a high volume of diverse requests.

Strong legal analytical research, drafting, negotiation and communication skills required to: a) identify and manage complex legal issues; b) develop and implement creative solutions; and c) regularly advise on matters of strategic importance.

Proven ability to manage a team of professionals and lead a departmental function.

#cb Current OU Health Employees
- Please click HERE to login.

OU Health is an equal opportunity employer.

We offer a comprehensive benefits package, including PTO, 401(k), medical and dental plans, and many more.

We know that a total benefits and compensation package, designed to meet your specific needs both inside and outside of the work environment, create peace of mind for you and your family.
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Complex RN Care Manager - Registered Nurse - Disordered Eating Program - Pediatric/Adolescent
🏒 OU Health
Salary not disclosed
Oklahoma City 1 week ago
Position Title: Complex RN Care Manager
- Registered Nurse
- Disordered Eating Program
- Pediatric/Adolescent Department: Pediatric Behavioral Health OP Job Description: New to OU Health? Ask your recruiter about our competitive wages and total rewards package, including a sign-on bonus and possible relocation assistance if you are located outside of 100 miles! A Complex Care Manager is accountable and responsible for coordinating or evaluating the cases for patients with multiple chronic conditions, high-risk health concerns, readmission, or denial of patient status.

You will strive to achieve optimal clinical and quality outcomes by effectively managing care and resources to reduce unnecessary utilization.

Your primary responsibility will be conducting electronic medical record (EMR) reviews and/or patient interviewsβ€”via face-to-face or telephonic engagementβ€”to assess, identify, and close clinical and non-clinical gaps in patient care.

Essential Responsibilities Responsibilities listed in this section are core to the position.

Inability to perform these responsibilities with or without an accommodation may result in disqualification from the position.

Conducts EMR reviews and/or patient interviews via face-to-face and/or telephonic engagements to assess, identify, and address clinical and non-clinical gaps in patient care.

Performs readmission reviews to evaluate contributing factors and implement strategies to reduce avoidable hospitalizations.

Manages denial cases, including reviewing medical necessity, collaborating with physicians and payers, and advocating for appropriate patient care coverage.

Facilitates complex discharge planning, ensuring safe and effective transitions of care for patients requiring specialized placement or services.

Assists with the collection, analysis, and benchmarking of utilization, process, and outcome metrics to identify trends and areas for improvement.

Analyzes productivity measures and evaluates the effectiveness of care management strategies in achieving clinical, financial, and patient-centered outcomes.

Researches, evaluates, and recommends resources to meet medical and non-medical needs of patients and families.

Utilizes clinical expertise and understanding of care management, Medicare regulations, and contributes to the goals of cost containment and quality care and provides safe and appropriate transitions of care.

Collaborates, refers, and communicates across all programs to ensure appropriate coordination of services.

Works collaboratively and maintains active communication with physicians, nursing, and other members of the interdisciplinary team to effect timely and appropriate patient management.

Serves as an advocate, placing the needs of patients and their families first.

Delivering compassionate care that is whole person care: body, mind, and spirit.

Supports shared decision making and encourages patient adherence to their care plans.

Promote patient and family responsibility and self-management.

Conducts EMR reviews and patient interviews via face-to-face and/or telephonic engagements to assess, identify, and close clinical and non-clinical gaps in patient care.

Evaluate changes in patient-reported symptoms and conduct additional triage and screening to determine next steps.

Assists with the collection, analysis and benchmarking of utilization, process, and outcomes metrics.

Analyzes productivity.

Measure outcomes and effectiveness of care management including clinical, financial, quality of life and patient/family satisfaction.

Identifies opportunities for continuous improvement.

Participates and promotes performance improvement projects.

Supervise and mentor students Represent the care management department in hospital committees and task forces.

General Responsibilities Performs other duties as assigned.

Minimum Qualifications Education Requirements Bachelor of Science in Nursing (BSN) required.

Experience Requirements At least 5 years Care Management experience, 1 in an acute or ambulatory care setting.

License/Certification/Registration Requirements Current Registered Nurse License (RN License issued by the Oklahoma State Board of Nursing, or a current multistate compact Registered Nurse (eNLC)).

Current Basic Life Support certification from the American Heart Association required.

Knowledge/Skills/Abilities Required Professional demeanor.

Self-directed.

Ability to work as a member of a team.

Excellent verbal and written communication (including documentation) skills.

Detailed
- oriented with excellent organizational skills.

Commitment to fostering a culture of continuous learning, quality improvement, and patient-centered care.

Strong assessment, critical thinking, and problem-solving skills Strong knowledge of healthcare regulations, including CMS guideline Show clear understanding of utilization management principles and integrate these with care management responsibilities.

Serve as liaison between patients, families, and healthcare providers.

Excellent organizational and project management abilities.

Knowledge and skill in chronic disease management Strong organizational and time-management Ability to assess, adapt, and calmly respond to changing and crisis environment.

Ability to facilitate patient access to community resources.

Proficiency in utilizing electronic health records (EHR) and care management software.

#cb Current OU Health Employees
- Please click HERE to login.

OU Health is an equal opportunity employer.

We offer a comprehensive benefits package, including PTO, 401(k), medical and dental plans, and many more.

We know that a total benefits and compensation package, designed to meet your specific needs both inside and outside of the work environment, create peace of mind for you and your family.
Not Specified
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Care Management RN (Levels 1-3)- Full Time - Adult (Days)
🏒 OU Health
Salary not disclosed
Oklahoma City 1 week ago
Position Title: Care Management RN (Levels 1-3)- Full Time
- Adult (Days) Department: OUMC Care Management Job Description: New to OU Health? Ask your recruiter about our competitive wages and total rewards package including a sign-on bonus and possible relocation assistance if you are located outside of 100 miles!
**This position may be filled as a Level 1, 2, or 3 depending on specific education, experience, and license requirements.
** Care Management RNs are accountable and responsible for coordinating the care and services of selected patient populations and ensuring the efficient utilization of healthcare resources.

The primary responsibility of the role will be to assess, plan, implement, coordinate, monitor, and evaluate the options and services required to meet the healthcare needs of patients, while promoting quality outcomes and patient satisfaction.

Essential Responsibilities Responsibilities listed in this section are core to the position.

Inability to perform these responsibilities with or without an accommodation may result in disqualification from the position.

Conduct comprehensive assessments of patients' health status, medical history, and ongoing care needs.

Develop individualized care plans in collaboration with the interdisciplinary healthcare team, patients, and their families to ensure continuity of care.

Provide education to patients and their families regarding their health conditions, treatment plans, medications, financial expectations, and self-care strategies.

Coordinate and facilitate communication between patients, families, healthcare providers, and community resources to optimize patient care outcomes.

Evaluate effectiveness of care plans and adjust as necessary.

Evaluate healthcare utilization patterns and identify opportunities for improving efficiency and cost-effectiveness.

Advocate for appropriate allocation of resources and services to meet patients' needs while adhering to regulatory guidelines and reimbursement criteria.

Collaborate with insurance providers, social workers, and other stakeholders to ensure timely authorization of services and coverage for patients.

Monitor and evaluate patient outcomes, healthcare processes, and care delivery systems to identify areas for improvement.

Participate in quality improvement initiatives and interdisciplinary care conferences to promote evidence-based practices and enhance patient safety and satisfaction.

Ensure compliance with federal, state, and local regulations, as well as accreditation requirements related to care management and patient care.

Implement strategies to minimize readmissions, prevent complications, and optimize care planning processes.

General Responsibilities Performs other duties as assigned.

Minimum Qualifications (Level 1): Education Requirements: Associate’s degree in nursing required.

Experience Requirements : Minimum of 0
- 3 years Nursing experience required, with Care Management experience preferred.

License/Certification/Registration Requirements: Current Registered Nurse License (RN License issued by the Oklahoma State Board of Nursing, or a current multistate compact Registered Nurse (eNLC)).

Basic Life Support certification from the American Heart Association required.

Minimum Qualifications (Level 2): Education Requirements: Bachelor’s degree in nursing required.

Experience Requirements: At least 3 years of Care Management experience.

License/Certification/Registration Requirements: Current Registered Nurse License (RN License issued by the Oklahoma State Board of Nursing, or a current multistate compact Registered Nurse (eNLC)).

Basic Life Support certification from the American Heart Association required.

Minimum Qualifications (Level 3): Education Requirements: Bachelor’s degree in nursing required.

Experience Requirements: At least 5 years of Care Management experience.

License/Certification/Registration Requirements: Current Registered Nurse License (RN License issued by the Oklahoma State Board of Nursing, or a current multistate compact Registered Nurse (eNLC)).

Basic Life Support certification from the American Heart Association required.

Knowledge/Skills/Abilities Required Demonstrates expertise in regulatory requirements regarding the care management discipline.

Strong communication, interpersonal, and leadership skills.

Detailed oriented with excellent organizational skills.

Commitment to fostering a culture of continuous learning, quality improvement, and patient-centered care.

Strong assessment, critical thinking, and problem-solving skills Strong knowledge of healthcare regulations, including CMS guideline Show clear understanding of utilization management principles and integrate these with care management responsibilities.

Serve as liaison between patients, families, and healthcare providers.

Proficiency in utilizing electronic health records (EHR) and care management software.

Strong assessment, critical thinking, and problem-solving skills.

#cb Current OU Health Employees
- Please click HERE to login.

OU Health is an equal opportunity employer.

We offer a comprehensive benefits package, including PTO, 401(k), medical and dental plans, and many more.

We know that a total benefits and compensation package, designed to meet your specific needs both inside and outside of the work environment, create peace of mind for you and your family.
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Laboratory Supervisor - Cytology
🏒 OU Health
Salary not disclosed
Oklahoma City 1 week ago
Position Title: Laboratory Supervisor
- Cytology Department: Anatomic Pathology Lab Job Description: New to OU Health? Ask your recruiter about our competitive wages and total rewards package including a $3000 sign-on bonus and possible relocation assistance if you are located outside of 100 miles! General Description: Under general direction supervises and coordinates the day-to-day operation of the laboratory department.

Reports any issues to one up that may affect the quality of testing and/or care of our patients.

Is responsible for the day-to-day operations and staffing.

Essential Responsibilities Responsibilities listed in this section are core to the position.

Inability to perform these responsibilities with or without an accommodation may result in disqualification from the position.

Directs department activities of the laboratory section with an emphasis on operational functions as needed for quality care.

Assists with administrative task such as accreditation application, recruiting and interviews and performance evaluations.

Manages equipment, materials, and supplies required in the section.

Reports to Manager or designee and assists by performing duties delegated.

Works at the bench when needed.

Takes call when needed.

Complies with and enforces all hospital and laboratory safety policies and procedures including the appropriate us of PPE.

Posts monthly schedule and modifies as necessary.

Makes routine job assignments in a timely manner.

Monitors staff attendance and provides manager with information after each pay period.

Sets up new methodologies, develops procedural protocols.

Can be an owner, writer, and reviewer for lab procedures.

Assumes responsibility of own professional development and acts as a mentor for others.

Assists with the training and mentoring of new staff.

Reviews daily reports and ensures all testing is completed correctly and in a timely manner.

Maintains department records and logs.

Evaluates for process improvement.

Participates in performance improvement activities and supports the quality assurance coordinator and/or manager in meeting regulatory and accreditation standards.

Participates in laboratory quality activities including quality monitoring and auditing, occurrence/deviation documentation and performance improvement.

Documents deviations in patient safety software.

Addresses policy deviations or behavioral issues in real time.

Documents and reports those issues to the manager and/or one up for documentation and follow up in Workday.

Conducts team huddles and in-services with departments and clients the laboratory supports.

Completes annual competency assessment and is a qualified evaluator.

Performs other duties as assigned Minimum Qualifications Education: Bachelor’s Degree in science required.

Experience: Five (5) years of experience in cytology required.

1 to 3 years of progressive leadership experience required.

License(s)/Certification(s)/Registration(s) Required: Cytotechnologist (CT) or Specialist in Cytotechnology (SCT) with the American Society of Clinical Pathologists (ASCP) required.

Knowledge, Skills and Abilities Required Must be able to work as part of a team and follow instructions.

Must be able to consistently and dependably report to work as scheduled.

Must be able to lead a team to complete a goal.

Ability to maintain accurate records and work accurately with names, numbers, and codes.

Ability to exercise discretion in handling confidential information and exercise sound judgment.

Must be able to multi-task and remain calm in stressful situations.

Must possess ability to understand various operations, policies, and procedures.

Ability to work and communicate with co-workers and other caregivers, and meet their needs in a professional, polite, courteous, compassionate, and cooperative manner.

Must display a high level of initiative, effort and commitment towards establishing priorities and completing assignments efficiently.

Ability to work with minimum supervision and demonstrate attention to detail.

Advanced knowledge of current laboratory practices, techniques and terminology.

Must have strong verbal and written communication skills, interpersonal skills.

Must be able to organize and evaluate work requirement to meet deadline.

General knowledge of supervisory functions such as ability to solve provider problems, performance improvement tools, etc.

#cb Current OU Health Employees
- Please click HERE to login.

OU Health is an equal opportunity employer.

We offer a comprehensive benefits package, including PTO, 401(k), medical and dental plans, and many more.

We know that a total benefits and compensation package, designed to meet your specific needs both inside and outside of the work environment, create peace of mind for you and your family.
Not Specified
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IT Service Desk Specialist (Desktop/Helpdesk)
Salary not disclosed
Atlanta 2 weeks ago
IT Service Desk Specialist Career Opportunity Our client who is a well-respected government agency is seeking an experienced IT Support Specialist.

This role will provide technical support to internal agency users in person, over the phone, and via remote tools.

The right candidate for this role will be highly skilled in troubleshooting, incident resolution, documentation, and possess a track record of providing exceptional customer service and satisfaction.

IT Service Desk Specialist Role and Responsibilities Serves as the primary escalation point for incoming queries and technical issues.

Manages and/or assigns projects and tasks toother team members as appropriate.

Advises, collaborates, and assists business units with system enhancements and modifications.

Provides technical assistance and support for incoming queries and technical issues related to systems, networking, phone system, audio/visual equipment, computer software (e.g., Windows 10, Microsoft Office, various browsers), hardware, etc.

Effectively provides user support over the phone, in person, and via remote tools.

Responds to user requests promptly, demonstrating courtesy and respect for customers to ensure complete problem resolution and satisfaction through appropriate follow-up.

Assists users with information security and privacy questions; provides directions for the correct action.

Supports telecommunication devices and services; assists users on various vendor wireless networks and telephony.

Distributes and reviews user equipment required; updates inventory asset management systems with assigned equipment; ensures equipment is clean, up-to-date, and operational.

Provides installation and assistance for laptops, desktops, printers, scanners, cell phones, air cards, landlines, networks, and other assigned peripherals.

Troubleshoots end-user problems; troubleshoots desktop and network printing problems for various vendor printing devices.

May be asked to train users on IT hardware and software (e.g., laptops, printers, login, email, etc.) Creates user support documentation and instructions.

Multi-task, prioritize problems, and manage time to ensure the timely resolution of incidents.

This individual will work in a team environment, is responsible for IT support and Telcom tickets, and demonstrates an ability to communicate with agency personnel beyond providing and receiving instructions.

Desktop Technician will provide day-to-day local remote desktop support, receive inbound calls, answer questions, troubleshoot, and document steps performed to resolve challenges with hardware, software, and application issues in a ticketing system.

Providing fault analysis to customers core operating systems and platforms, providing support, and applying desktop fault resolution for the approved application suite.

IT Service Desk Specialist Required Skills and Experience Minimum of 2-3 years of IT technical support.

Strong knowledge and experience installing, configuring, replacing, and supporting network infrastructure equipment, including servers, workstations (Windows/Mac), switches, routers, cabling, VoIP systems, etc.

Technical expertise should include Windows 10/11, MS Office 365, Active Directory, SCCM, utilization of GPOs, Enterprise anti-virus solutions, Helpdesk ticketing systems, and Azure.

Proficiency with imaging laptop computers 20h2,21h2, Microsoft Office 2010, Cisco network, and other authorized desktop applications.

Knowledge and proficiency in Mobile device management, including IOS and Android devices operating systems Enterprise encryption solutions, Windows PC/laptop management via Active Directory, and related software.

Willing to work off-hours and weekends when required for projects or emergency support.

Experience installing, configuring, and supporting network printers and audio/visual equipment.

Effective use of ticketing systems to tracked document incidents (ServiceNow and Salesforce is strongly preferred).

Highly detailed and process-oriented with advanced troubleshooting, incident resolution, and documentation skills.

Strong team leadership, time management, and coaching and mentoring skills.

Excellent customer service and communications kills are a must.

Punctual and able to work onsite daily #RT #DICEJOBS
Not Specified
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Care Management RN - PRN (Peds)
🏒 OU Health
Salary not disclosed
Oklahoma City 2 weeks ago
Position Title: Care Management RN
- PRN (Peds) Department: OCH Care Management Job Description: Ask your recruiter about our new market leading rates!
**PRN POSITIONS REQUIRE A MINIMUM OF 2 SHIFTS A MONTH
** Care Management RNs are accountable and responsible for coordinating the care and services of selected patient populations and ensuring the efficient utilization of healthcare resources.

The primary responsibility of the role will be to assess, plan, implement, coordinate, monitor, and evaluate the options and services required to meet the healthcare needs of patients.

Essential Responsibilities Responsibilities listed in this section are core to the position.

Inability to perform these responsibilities with or without an accommodation may result in disqualification from the position.

Conduct comprehensive assessments of patients' health status, medical history, and ongoing care needs.

Develop individualized care plans in collaboration with the interdisciplinary healthcare team, patients, and their families to ensure continuity of care.

Provide education to patients and their families regarding their health conditions, treatment plans, medications, financial expectations, and self-care strategies.

Coordinate and facilitate communication between patients, families, healthcare providers, and community resources to optimize patient care outcomes.

Evaluate effectiveness of care plans and make adjustments as necessary.

Evaluate healthcare utilization patterns and identify opportunities for improving efficiency and cost-effectiveness.

Advocate for the appropriate allocation of resources and services to meet patients' needs while complying with regulatory guidelines and reimbursement criteria.

Collaborate with insurance providers, social workers, and other stakeholders to ensure timely authorization of services and coverage for patients.

Monitor and evaluate patient outcomes, healthcare processes, and care delivery systems to pinpoint areas for improvement.

Participate in quality improvement initiatives and interdisciplinary care conferences to promote evidence-based practices and improve patient safety and satisfaction.

Ensure compliance with federal, state, and local regulations as well as accreditation requirements related to care management and patient care.

Implement strategies to minimize readmissions, prevent complications, and optimize care planning processes.

General Responsibilities Performs other duties as assigned.

Minimum Qualifications Education Requirements: Associate’s degree, or higher, in nursing required.

Experience Requirements: At least 1 year of Care Management experience.

License/Certification/Registration Requirements: Current Registered Nurse License (RN License issued by the Oklahoma State Board of Nursing, or a current multistate compact Registered Nurse (eNLC)).

Basic Life Support certification from the American Heart Association required Knowledge/Skills/Abilities Required Demonstrates expertise in regulatory requirements regarding the care management discipline.

Strong communication, interpersonal, and leadership skills.

Detailed- oriented with excellent organizational skills.

Commitment to fostering a culture of continuous learning, quality improvement, and patient-centered care.

Strong assessment, critical thinking, and problem-solving skills.

Strong knowledge of healthcare regulations, including CMS guideline.

Show clear understanding of utilization management principles and integrate these with care management responsibilities.

Serve as liaison between patients, families, and healthcare providers.

Proficiency in utilizing electronic health records (EHR) and care management software.

Strong assessment, critical thinking, and problem-solving skills.

#cb Current OU Health Employees
- Please click HERE to login.

OU Health is an equal opportunity employer.

We offer a comprehensive benefits package, including PTO, 401(k), medical and dental plans, and many more.

We know that a total benefits and compensation package, designed to meet your specific needs both inside and outside of the work environment, create peace of mind for you and your family.
Not Specified
View & Apply
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